Customer Service Associate
Customer service representative job in Orlando, FL
Starting hiring pay at: $$15
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Service Planning Agent
Customer service representative job in Orlando, FL
Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service.
During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States.
* Planning and implementing security designs for National Special Security Events.
This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory.
Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process.
You must obtain a Top Secret Clearance and retain it during your career.
Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye.
Submit to a drug test prior to your appointment and random drug testing while you occupy the position.
Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD.
Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas.
Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959.
By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs.
See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
Customer Experience Advocate
Customer service representative job in Orlando, FL
Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow.
Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.
We are searching for the best talent for a Customer Experience Advocate to be in Orlando, Florida
Job Summary: We are seeking a dedicated Customer Experience Advocate for our inbound call team. The ideal candidate should possess a genuine passion for assisting patients and healthcare providers, outstanding communication abilities and a commitment to delivering exceptional customer service. This role requires a solution-oriented approach to managing incoming calls, addressing customer inquiries, resolving issues, and ensuring overall customer satisfaction.
Key Responsibilities:
Answer inbound calls promptly and professionally while striving for one-call resolution
Serve as the primary point of contact for inquiries and escalations from in-bound calls
Support patients, healthcare provider offices and field teams with information collection, benefit verification savings program access, specialty pharmacy triage, and shipment set up.
Assist customers with inquiries regarding products and services.
Resolve customer complaints and provide appropriate solutions.
Accurately document customer interactions in the database.
Maintain a thorough understanding of product offerings to effectively assist customers.
Adhere to company policies and procedures while providing high-quality service.
Collaborate with team members to enhance customer experience.
Meet or exceed performance metrics, including call response time and customer satisfaction scores.
Provide process feedback and suggest service delivery improvements.
Ensure customers receive accurate product and service information to make informed decisions.
Promptly resolve customer complaints and issues, escalating complex problems to management when necessary.
Required Qualifications:
High school diploma or equivalent
Minimum of 2 years' experience in healthcare setting with a focus on a customer service role
Excellent communication and interpersonal skills.
Strong problem-solving skills and ability to think on your feet.
Ability to work in multiple systems at one time
Proficient in using customer service software, databases, and tools.
Ability to work in a fast-paced environment and handle stress effectively.
Ability to work shift between 9am - 8pm EST.
Preferred Qualifications:
Experience reading a phone script
Customer Experience Supervisor
Customer service representative job in Orlando, FL
Who We Are
Since 2009, American Threads has grown into a multi-location brand with boutiques across Texas, Arizona, Georgia, and Florida-alongside a thriving online store that reaches customers nationwide. Headquartered in California, we blend West Coast creativity with Southern charm to deliver an elevated retail experience both in-store and online.
We strive to empower individuals to show up confidently and express their personal style for all their milestone events. Whether it's a Graduation, Bridal event, vacation, Birthday, or just a night out with friends, Threads pieces are made to be worn with confidence and purpose. We combine trend-forward looks with timeless influences to create styles that feel current, effortless, and uniquely you.
American Threads is the land of the free, home of the babes-and that means we celebrate bold energy, originality, and the freedom to be who you are. In our stores, you'll find more than just a great outfit. You'll find a team of stylists who know how to turn a moment into a memory, who hype you up in the fitting room, and who know how to build a look that tells a story.
Who You Are
The Customer Experience Supervisor plays a vital leadership role in the store, responsible for driving daily sales, delivering exceptional customer experiences, and ensuring smooth, efficient operations. This position requires strong styling expertise, a proactive approach to client engagement, and the ability to lead by example. In addition to driving floor performance, this role oversees key operational functions such as opening and closing procedures, zone management, fitting room oversight, and supporting visual merchandising execution.
As a trusted floor leader, the Customer Experience Supervisor works closely with the Store Manager and Assistant Store Manager to coach team members, maintain brand and service standards, and consistently meet or exceed performance goals. This role balances both client-facing responsibilities and back-of-house operational excellence to support a seamless and elevated store experience.
Sales Expectations
Actively drive daily sales and key performance indicators (KPIs) through exceptional styling and consistent client engagement.
Consistently meet and exceed individual and team performance metrics.
Support sales tracking and reporting to foster team awareness and accountability.
Contribute to in-store events and promotions to increase traffic and drive conversion.
Offer timely, constructive performance feedback to leadership to support growth.
Possesses strong business acumen. Notices trends in KPI's and is able to create clear action plans that provide results in order to increase store profitability.
Utilizes sales reports on POS to track and analyze business.
Customer Experience & Sales Floor Leadership
Create a welcoming, high-energy environment that reflects the brand experience.
Coach team members in delivering elevated styling sessions and closing fitting room interactions.
Champion reapproach, upselling, and clienteling to maximize conversion.
Provide real-time coaching on customer engagement, product knowledge, and service excellence.
Drive POS conversions and styling appointments to support customer retention and revenue growth.
Deliver elevated, personalized styling sessions as a trusted style authority.
Lead fitting room conversion through thoughtful reapproaches, complete looks, and curated product suggestions.
Stay informed on new arrivals, fit guides, and trend direction to confidently influence purchases.
Mentor team members on foundational styling principles-silhouettes, color theory, and brand voice.
Maintain high standards in styling zones, ensuring brand alignment and visual consistency.
Talent Support & Accountability
Lead by example during MOD shifts, modeling best practices in service and performance.
Support onboarding by offering hands-on coaching and immediate feedback to new hires.
Contribute to daily team check-ins and communicate clear shift objectives.
Reinforce dress code, brand voice, and service standards consistently.
Cultivate a culture of accountability, positivity, and results across the team.
Operations Accountability
Performs and supervises store opening and closing procedures following American Threads policies. This includes but is not limited to counting funds, opening and closing registers, completing nightly cash deposits, and securing the facility.
Assign and oversee sales floor zones based on traffic flow and team strengths.
Maintain cleanliness and organization across fitting rooms and the sales floor.
Serve as the primary store contact during MOD shifts, escalating issues to leadership as appropriate.
Maintain strong product knowledge and support visual merchandising initiatives during shifts.
Manages controllable expenses and oversees American Threads loss prevention policies and procedures are being executed.
Ensures the adherence to American Threads policies and the safety of store associates and customers.
Benefits:
40% Employee Discount
401(k) with Company Matching
Health Insurance Options
Paid Time Off (PTO)
Skills & Qualifications:
High school diploma or equivalent
Minimum 1 year of experience in a retail or fashion-focused sales role
Demonstrated ability to meet or exceed sales goals
Strong communication and time management skills
Ability to lead with confidence and motivate peers
Flexible schedule including weekends, nights, and holidays
Passion for fashion, styling, and customer connection
Must be 18 years of age or older
Physical Requirements:
Able to stand or walk for extended periods (up to 8 hours)
Must be able to lift up to 40 lbs.
Frequent reaching, bending, and lifting
Comfortable climbing a ladder when needed
Customer Service / Pharmacy Technician
Customer service representative job in Lake Mary, FL
Customer Service / Pharmacy Technician
Duration: 6-month contract (possible extension + overtime)
Work Model: Hybrid - 3 days onsite, 2 days WFH (must live near Lake Mary, FL)
Seeking a Sales Administration Analyst to support Specialty Pharmacy/AIC/HS partnerships through customer communication, onboarding, issue resolution, and process improvement. This role manages shared mailboxes, provides SME support, ensures accurate sales transactions, and partners with internal/external teams to strengthen customer relationships.
Key Responsibilities
Lead customer communication via phone/email for onboarding, troubleshooting, account setup, returns, credits, and pricing.
Manage and support internal and external customer groups.
Serve as SME for Specialty Pharmacy partnerships and assist process improvements.
Oversee shared mailboxes and maintain service standards.
Support reporting reviews, cross-functional meetings, and resolve customer pain points.
Assist with order management, logistics coordination, and Windows-based applications.
Top Skills
2+ years process improvement experience
Quick learner with strong retention
High attention to detail
Strong teamwork and collaboration
Qualifications
3+ years customer service support for inside/outside sales
Advanced MS Office skills (Excel, Outlook, Word, OneNote); preferred: SharePoint, SAP, BO, Salesforce
E-Comm platform support experience
Excellent communication and problem-solving skills
Logistics experience a plus
Professional, organized, and detail-oriented
Education
High school diploma required
Bachelor's degree preferred
Client Success Representative
Customer service representative job in Maitland, FL
We have an exciting opportunity for a motivated and professional Client Success Representative to join our Orlando, FL office team. At Travel Media Group, we take the development of our staff seriously. Our progressive culture encourages team members to achieve excellence in a B2B environment through training and growth opportunities.
Travel Media Group is a leading name in hospitality marketing platforms, specializing in comprehensive guest feedback management. We assist hotels, management companies, and brands in proactively managing guest feedback. Our comprehensive suite of solutions includes social media content creation, review responses, reputation management, websites, and more. TMG's offerings enable Hospitality clients to integrate and manage guest feedback with unmatched visibility, accountability, and support.
Position Summary:
The primary responsibility of the Client Success Representative is to develop and maintain excellent client relationships while ensuring positive experiences for both new and existing hotel clients throughout the customer lifecycle. This role requires regular communication with clients to retain and facilitate revenue growth in a designated portfolio. Additional responsibilities include product training, basic technical support, and marketing recommendations.
Responsibilities:
- Establish regular communication and collaboration with clients at all levels (users, departments, stakeholders) to foster trust, respect, and understanding.
- Acquire a comprehensive understanding of all Travel Media Group product offerings.
- Manage a portfolio of current clients, which includes onboarding, monthly calls/emails, and account reviews.
- Perform monthly account analyses and measure customer performance across campaigns.
- Participate in weekly and monthly team activities and meetings.
- Attend and conduct in-depth webinars on all products.
- Identify at-risk accounts and proactively work with clients to improve their performance and engagement.
- Collaborate seamlessly with other departments to better serve our clients and prospects.
- Ensure timely onboarding and conduct thorough training with new clients upon receipt of agreements.
- Facilitate discussions regarding continuous service improvements and client requests between clients and internal teams.
- Upsell and upgrade accounts as necessary.
- Process all client requests and changes efficiently, with attention to detail and adherence to company guidelines.
- Maintain accurate notes and client information on Salesforce.com.
Qualifications/Requirements:
- Demonstrated creative problem-solving and critical-thinking skills.
- Ability to effectively plan realistic short-term and long-term goals.
- Proficiency in disseminating information and sharing knowledge across various levels within the company.
- Strong cultural and organizational sensitivity.
- Commitment to a high-performance culture.
- Experience setting up business social media accounts is advantageous.
- Must be organized, capable of multitasking, and demonstrate superior attention to detail while adhering to deadlines.
- Must be self-directed, self-motivated, and focused on results.
- Proficiency in standard office communication technology (email, voicemail, Internet, etc.).
- Must exhibit a positive, cooperative, and friendly attitude.
- Strong verbal and written communication skills.
- Knowledge of Salesforce.com is a plus.
- Technical support experience is a plus.
- Hospitality industry experience is preferred.
- Retention management skills are preferred.
Benefits:
- Major medical, dental, and vision insurance.
- 401(k) plan with company match.
- Two weeks of paid vacation plus company-paid holidays.
- Ongoing training and development, including a Leadership Development Program.
- Competitive base salary with bonus opportunities.
- Career advancement opportunities.
We are actively seeking motivated individuals in the Orlando area. If you want to launch your career with a stable industry leader and want to learn more, please contact us today!
Travel Media Group is a division of Dominion Enterprises, a leading online marketing and software services company offering client solutions across multiple business verticals. We provide a dynamic work environment, excellent growth opportunities, competitive earnings, and a comprehensive benefits package with a generous 401(k). Dominion Enterprises is an equal-opportunity employer and supports a diverse workforce. Dominion Enterprises is also a drug-testing employer.
Account Representative
Customer service representative job in Kissimmee, FL
Opus Business Consulting is expanding and looking to hire a Customer Representative to assist our sales team! Our company has a longstanding reputation in the area helping customers and helping our employees reach their goals. Our focus is on coaching and developing our team in high level communication and negotiation skills.
Opus Business Consulting is a sales and marketing firm hired by nationwide corporations to mediate between clients' professional services and their account holders. Opus works to acquire and retain business clients to increase market share. As the company continues to grow and add more responsibilities, more and more management roles need to be filled.
We are hiring individuals to be trained in all company areas to prepare for the expansion and the upcoming management roles. Our comprehensive training program will equip you with the skills and knowledge you need to succeed. It will begin with client acquisition, retention, and sales negotiation and expand to public speaking, human resources, marketing management, finance management, and leadership training.
At Opus Business Consulting, we believe in recognizing and rewarding performance, not seniority. As a Sales Representative, you will start at the same level as your peers. However, your career progression will be based on your performance within the company rather than your resume. We value what you can do for us in the present and future, not just what you have done in the past. This approach ensures that your hard work and dedication are recognized and rewarded.
Responsibilities for our Sales Representative:
Customer Acquisition
Account Retention
Sales Negotiation
One-on-one presentations
Benefits for a Sales Representative:
Competitive Pay
Uncapped Commissions
In House Training
No Seniority
Unlimited Growth
Rapid Advancements Based on Performance, not credentials
Performance Bonuses
Daily and Weekly Performance Reviews one-on-one with the Manager
Requirements of a Sales Representative:
Because we have an excellent training program, we don't require experience. What we want most in a candidate is a positive attitude, an entrepreneurial spirit, and a willingness to learn and grow personally and professionally. While a four-year degree is preferred, we also consider candidates who are in the process of completing their degree.
Qualifications
Bachelor's degree in a related field
Proven experience in account management and sales
Strong leadership and communication skills
Ability to negotiate effectively
Experience in business development and B2B sales
Familiarity with marketing strategies
Proficiency in Salesforce or similar CRM systems
Technical sales experience is a plus
Strong analytical skills
Comfortable with warm calling
Public speaking experience would be beneficial
Service Desk
Customer service representative job in Sanford, FL
Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results.
Essential Functions:
Troubleshoots hardware and software, installations, and support to both internal and external customers.
Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position.
Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity.
Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function.
Install computer and endpoint Windows updates, software updates, firmware.
Responsible for Imaging systems and deploying software through SCCM.
Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies.
Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Perform desktop and endpoint data backups and disaster recovery operations.
Monitor ticket workflows in accordance with SLAs.
Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software.
Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations.
Provide technical support after normal business hours on an on-call rotation or whenever necessary.
Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures.
Lead, facilitate and/or participate in IT related projects as directed.
Knowledge and competency of the following technologies:
Windows Operating Systems
Apple iOS
Microsoft System Center Configuration Manager
Microsoft Active Directory and Group Policy
Hardware imaging and configuration
Hardware/Software security and encryption
Minimum Qualifications
Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field.
A comparable amount of education, training, or experience may be substituted for the minimum qualifications.
Microsoft and CompTIA certifications preferred.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Human Resources Customer Service Representative
Customer service representative job in Altamonte Springs, FL
Be the Voice of Support for Our Team
Are you a problem solver with a background in Human Resources or high-volume Contact Centers? We are looking for empathetic, quick-thinking professionals to serve as "First Responders" for our employees.
In this role, you will be the first point of contact for employees navigating their work life-from Annual Enrollment and benefits questions to payroll and data management. If you have a passion for helping people and the ability to remain calm under pressure, we want to hear from you.
What You Will Do
As an HR Customer Service Representative, you will handle high-volume inbound inquiries, analyzing employee needs to provide accurate resolutions or escalate complex issues.
Serve as the Expert: Act as the primary resource for inquiries regarding payroll, benefits, and employee data.
Solve Problems: Research federal, state, and local regulations to resolve issues of moderate complexity.
Provide World-Class Service: De-escalate stressful situations with patience and superior communication skills.
Manage Data: Utilize systems (knowledge of PeopleSoft is a plus!) to document cases and maintain strict confidentiality.
Support Annual Enrollment: Play a pivotal role in supporting our team during our busiest season of the year.
What We Are Looking For
The Ideal Candidate: You possess a unique blend of administrative precision and customer service warmth. You are comfortable working in a fast-paced environment and can type 50+ WPM while navigating multiple screens.
Required Education & Experience:
Education: Bachelor's Degree OR Associate's Degree + 2 years of additional relevant experience.
Experience: Minimum 2 years of experience in a Contact Center or Human Resources environment.
(Candidates with experience in
both
are highly preferred).
Required Skills:
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint).
Strong web navigation and computer literacy.
Excellent written/verbal communication (spelling, grammar, and punctuation).
Ability to prioritize multiple projects under tight deadlines.
Schedule & Logistics
To ensure we are fully available to support our employees, this position is 100% Onsite.
Work Hours: Schedules vary based on availability. Shifts will fall between the hours of 8:00 AM - 6:00 PM (e.g., 8-5, 8:30-5:30, or 9-6).
Dress Code: Business-appropriate attire is required for the office and while on camera.
Ready to make a difference? Apply today to become a vital part of our HR Support Team!
Customer Accounts Advisor
Customer service representative job in Haines City, FL
The salary range for this role is $14.00to $14.50 per hour.*
is also eligible for incentive pay based on performance.
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on FT and PT employment status.
Breast Imaging Locum Tenens Opportunity in Southern FL No Call
Customer service representative job in Orlando, FL
Opportunity Details
A hospital in southern Florida has an opportunity for a Breast Imager to assist their team.
About the Opportunity:
Schedule: 8a-5p
No call required
Daily Volume: 50 screeners or 20 diagnostic studies/procedures
Board certification required
Paid travel & expenses
During your time off, explore a vibrant arts district filled with colorful murals, relax on white sandy beaches with crystal-clear waters, and visit a historic estate with lush tropical gardens.
If you are interested, please apply to learn more.
RAD - 61921
Benefits Work with a dedicated recruiter invested in your success. Gain access to leading hospitals and healthcare facilities nationwide. Maximize earnings with competitive pay rates. Have peace of mind with comprehensive malpractice coverage. Receive expert support from our in-house team for licensing and credentialing. Enjoy complimentary travel and lodging arranged by our dedicated travel team. Experience simplified assignment management and timesheet submittals via the Medicus Portal. Unlock exclusive perks by joining the My Medicus Loyalty Program after your first shift. About Medicus
Medicus Healthcare Solutions is the 4th largest locum tenens staffing firm in the United States. We have been partnering with top talent in the healthcare industry since 2004. Our team will work with you to find the best opportunity that fits your profile as well as your professional goals, needs, and lifestyle preferences.
Florida Ready to join the locum tenens lifestyle? Complete our quick job application to get started!
On-Site Customer Service Rep- Full time with Benefits
Customer service representative job in Paisley, FL
Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office.
About Foundever
Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter.
Job Overview
As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within.
Why You Should Join Us
Competitive Pay: Starting at $19/hour, with paid training at $15/hour.
Work Schedule: Minimum 40 hours per week, with weekend availability as needed.
Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts.
Growth Opportunities: Clear pathways for career advancement within the company.
What We're Looking For
Bilingual Proficiency: Must speak fluent English and Spanish
Location: Must reside in DeLand, FL, or within commuting distance
Age Requirement: Must be at least 18 years old
Education: High school diploma or GED equivalent is required
Experience: Preferred 6 months to 1 year of relevant work experience
Availability: Must have flexible availability during operating hours
Customer Service Skills: A professional attitude and strong aptitude for customer service are essential
Key Skills
Tech-Savvy: Proficient in navigating system tools to search for information and answers
Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently
Reliability: Dependable and responsible, with a strong commitment to your role
Critical Thinking: Capable of assessing situations and developing empathetic solutions
Service Orientation: A personal drive to serve others with compassion and professionalism
Organizational Skills: Strong organizational abilities to manage tasks effectively
Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever.
Military Partners
We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce.
Equal Opportunity Employment (EEO)
Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination.
Interested in Becoming Part of Our Team?
Visit us at and connect with us on Facebook , LinkedIn , and Twitter .
Front Desk Representative
Customer service representative job in Winter Park, FL
📣 We're Hiring! Front Desk Receptionist / Administrative Assistant
Heartwell Cardiology
Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice.
If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care.
⭐ What You'll Do
Greet patients with professionalism and warmth
Manage check-in/check-out and assist with paperwork
Schedule and confirm appointments
Answer and route phone calls
Support the clinical team with administrative tasks
Maintain an organized, clean front desk and lobby
Ensure a smooth and positive patient experience
⭐ What We're Looking For
Friendly, professional, and reliable
Excellent communication & customer service skills
Strong multitasking and organizational ability
Prior medical office or customer-facing experience preferred
Comfortable with technology, EMR systems, and Microsoft Office
Detail-oriented with a positive, patient-centered attitude
⭐ Why Join Heartwell Cardiology?
Work in a beautiful, modern, well-equipped office
Supportive, collaborative team environment
Meaningful work directly impacting patient care
Opportunities for growth in a reputable medical practice
📩 Interested candidates:
Apply directly through LinkedIn or send your resume to *****************************
💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!
Call Center Representative I
Customer service representative job in Orlando, FL
Call Center Representative Hiring Event Tuesday January 13, 2026 OUC - The Reliable One - is excited to host a hiring event for Call Center Representatives to join our dynamic Customer Experience & Sales division. At OUC, we don't just work - we're building a bright future of innovation, service, and transformation for generations to come.
We're looking for passionate, customer-focused professionals who thrive in a fast-paced environment and are dedicated to delivering exceptional service. If you're ready to grow your career with a respected employer that values learning, development, and people-first thinking - apply today!
Enjoy comprehensive paid training that includes classroom learning and hands-on practice to fully prepare you for success.
How Our Hiring Event Works
* Submit Your Application: Complete and submit your online application.
* Selection Process: Candidates who meet the qualifications will be invited to the hiring event.
* Contingent Job Offers: Candidates selected during interviews will receive a contingent job offer within 24-48 hours.
Work Schedule
* Our Contact Center operates Monday-Friday, 7:00 a.m. - 6:00 p.m.
* After completing training, your schedule will fall within these operating hours.
* Hybrid schedule after training: 3 days in office (to include Tuesdays and Thursdays) and 2 days remote
* Training Schedule: Monday-Friday, 8:00 a.m. - 5:00 p.m.
Work Location
This position may be assigned after training to any of OUC's three Orlando locations upon completion of training: Downtown Orlando (100 W. Anderson St.), Gardenia Center (3800 Gardenia Ave.), or Pershing (6003 Pershing Ave.).
Why You'll Love Working Here - A Few Highlights
* Competitive weekly pay & stable day shift schedule
* No late evenings or weekends
* Paid classroom and on-the-job training
* Very low-cost medical and dental benefits, plus paid life insurance (effective on hire date)
* Robust Retirement Program, including a cash balance account with employer match and a health reimbursement account
* Generous paid vacation, holidays, and sick time
* Tuition assistance
* Paid memberships in professional associations
Click here to view our Benefits Summary.
The Ideal Candidate Will Have:
* High School Diploma or GED
* An Associate degree or higher may substitute for one (1) year of experience
* 3+ years of customer call center or direct customer service experience
* Experience with higher-level service tasks such as:
* Servicing accounts
* Processing payments
* Investigating account issues
* Navigating complaint resolution
* Bilingual skills in Spanish (speaking, reading, and writing) are a plus
* Previous utility industry experience is highly valued
Pay Rate: $19.074 per hour
Work location: 3800 Gardenia Ave, Orlando, FL 32839
Please see below a complete Job description for this position.
Job Purpose:
Responsible for handling a variety of aspects related to a customer's inquiry and account management, including, but not limited to initiating and terminating a customer's account, processing a payment arrangement, updating an account with proper notes, resolving billing issues, creating and explaining adjustments, high bill counseling, etc. Serve as a liaison between OUC and its current and potential customers. Accept ownership for effectively handling customer issues, complaints and inquiries over the phone, and keeping customer satisfaction at the core of every decision and behavior.
Primary Functions:
* Confer with customers to provide routine information about utilities products or services, take or enter orders, or obtain details of complaints;
* Resolve customer's service or bill-related concerns by ordering appropriate investigations for concerns and/or tests that would determine the causes of product malfunctions as reported by customers;
* Use Customer Information Systems (i.e. PSERM, CC&B) to update and keep accurate records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken;
* Refer unresolved customer grievances to designated departments for further investigation;
* Transfer customer calls to the appropriate department when call concerns matters other than customer service;
* Refer customers needing to make payments to the methods available (i.e. payment phone line, OUC website, authorized payment centers)
* Identify customers' needs, clarify information, research every issue, and provide solutions and alternatives;
* Handle sensitive situations and challenging customer inquiries via the telephone; explain company policies and procedures to internal and external customers;
* Develop a familiarity with different aspects of OUC's Customer Service organization through cross-training and exposure to various tasks or functions;
* Handle returned correspondence and billing;
* Meet personal/team quantitative and qualitative goals set by management;
* Perform other duties as assigned.
Education/ Certification/ Years of Experience Requirements:
* High School Diploma or GED
* Minimum of three (3) years of customer call center experience or direct customer service experience handling higher-order requests such as servicing accounts, processing payments, investigating account issues, etc.
* Associates Degree or higher from an accredited college or university may substitute for one (1) year of the above experience
* Bilingual in Spanish OR Portuguese OR Haitian Creole, to include speaking, reading, and writing (preferred)
Technical Requirements:
Working knowledge of all, but not limited to the following:
* Call center operations;
* Customer service practices and principles;
Familiarity with all, but not limited to, the following:
* Software Application (i.e. Customer Information System (CIS) such as PSERM or CC&B);
* Equipment (i.e. Hands-free communication headset)
* Related industry, organizational, and departmental regulatory guidelines, best practices, and procedures;
Ability to:
* Multitask in a fast-paced environment;
* Clearly articulate information to customers over the phone;
* Handle confidential customer information in an ethical manner;
* Utilize job aides and other resources to assist customers;
* Make arithmetic computations using whole numbers, fractions and decimals, and compute rates, ratios, and percentages;
* Use Microsoft Office Suite (Word, Excel, Outlook, etc.) and standard office equipment (telephone, computer, copier, etc.).
OUC-The Reliable One is an Equal Opportunity Employer who is committed through responsible management policies to recruit, hire, promote, train, transfer, compensate, and administer all other personnel actions without regard to race, color, ethnicity, national origin, age, religion, disability, marital status, gender, sexual orientation, gender identity or expression, genetic information and any other factor prohibited under applicable federal, state, and local civil rights laws, rules, and regulations.
EOE M/F/Vets/Disabled
Customer Support Consultant
Customer service representative job in Orlando, FL
About the job:
As a customer support consultant, you will be helping new customers with post-set up care. You will be handling customer queries by phone, email and web chat, delivering outstanding customer experience at every interaction. We are looking for confident communicators who have a friendly attitude, ready to hit their revenue and customer satisfaction targets.To ensure staff coverage to help all our customers across different various regions
What will you do?
Handle customer queries via telephone calls, email and web chat.
Achieve your targets for revenue and customer satisfaction.
Nurture meaningful customer relationships.
Accurately record all information in the CRM.
Deliver exceptional customer service!
What do you get in return?
Earn uncapped commission pay on top of your salary.
Career progression opportunities - our philosophy is to promote internally.
Company bonus scheme.
24/7 access to a health and well-being online centre, with private medical and dental schemes.
Exclusive retail, restaurants and travel discounts.
Collaborative company culture with regular team building events.
Company pension.
20 days annual leave (increasing a day each year), plus bank holidays.
Free onsite parking at Norwich office.
What do you need to apply?
Be proactive - you must be driven to succeed and hit your targets!(Essential)
Great organisation and attention to detail to manage your phone, diary and data systems.(Essential)
Excellent communication skills across all mediums.(Essential)
Resilience to bounce back from unhappy customers.(Essential)
Empathy for customers and the ability to remain calm and professional.(Essential)
What would make your application stand out:
Have a good understanding of tech (Android, iOS, Windows) and experience using Google Suite.(Desirable)
At least 1 years experience in hospitality, retail or contact centre work.(Desirable)
Why EposNow
Epos Now is a market-leading fintech business with an international presence (71 countries and counting!). As a cloud-based payments and point of sale (POS) software provider, our passion is to help small businesses grow and thrive. In fact, our company mission is to make commerce accessible to everyone.We proudly deliver a top customer service experience to our customers across the world, with offices in the UK, USA and Australia.Every Epos Now employee is supported with a personalised progression plan, and we are quickly expanding our customer service teams to support future growth - its an exciting time to join us!
What are the next steps?
Interviews for this role are starting immediately.Successful candidates will have a short screening call with our recruitment partner, RecruitmentJunky, before being invited for a face-to-face interview with a hiring manager at our Norwich office.
Ready to begin your career with us? Apply now and submit your application online.We care deeply about being inclusive. We encourage applications from people with diverse backgrounds and experiences.
Inbound Vacation Sales Representative ($55K-$100K+ per year)
Customer service representative job in Orlando, FL
The Inbound Vacation Sales Representative role is a commission-driven sales position responsible for converting qualified inbound transferred calls into vacation package sales through consultative selling techniques. This role is ideal for motivated individuals who thrive in a high-energy, results-driven environment and are eager to maximize their earning potential through a competitive commission structure. Successful candidates will utilize proven sales methodologies to achieve performance targets while delivering exceptional customer service.
Key Responsibilities
Sales and Guest Engagement:
Pre-qualify guests for vacation packages based on established criteria.
Manage a high volume of inbound transferred calls while maintaining professional and engaging conversations.
Utilize company sales methodology to effectively present vacation packages and ownership benefits.
Sales Process Execution:
Follow proven sales scripts and best practices to achieve conversion targets.
Overcome objections professionally while maintaining positive guest relationships.
Document guest interactions and sales activities in company systems.
Meet or exceed established performance metrics for sales conversion and call quality.
Team Collaboration and Professionalism:
Maintain positive, professional relationships with guests, team members, and leaders.
Follow department policies and procedures consistently.
Contribute to a positive team environment.
Adapt to changing business needs and scheduling requirements.
Professional Development:
Complete new hire training and all subsequent skill enhancement training.
Participate in ongoing coaching and development sessions.
Apply feedback to enhance sales techniques and guest interactions.
Scope Factors - Revenue, Assets, Budget, Profit/Loss, Supervisory:
Individual contributor role focused on direct sales with high commission potential.
Responsible for meeting established sales targets and quality metrics.
No direct supervisory responsibilities.
Qualifications
Sales experience preferred, particularly in vacation ownership, call center, or marketing environments.
Experience in commission-based roles preferred.
Demonstrated track record of meeting or exceeding sales targets preferred.
Strong verbal communication skills with excellent voice tonality and inflection.
Proficiency with technology including:
Email and messaging platforms
Web-based application software
Multi-monitor computer operations
Demonstrated ability to:
Follow structured sales processes
Handle objections professionally
Multi-task in a fast-paced environment
Work independently while contributing to team goals
Self-motivated with a professionally competitive mindset
Why Join Us?
At Holiday Inn Club Vacations, we provide the tools and support to help you succeed. Our comprehensive benefits and career development opportunities ensure you have everything needed for long-term success in a rewarding sales career.
Comprehensive Training: Structured ramp-up period with ongoing coaching and mentorship.
High Earning Potential: Performance-driven commission structure rewards top sellers.
Flexible Work Options: Opportunity to transition to remote work after 90 days.
Career Growth: Advancement opportunities within a dynamic sales environment.
Exclusive Travel Perks: Earn vacation stays at any of our resorts with ClubGO points.
Discounts & Perks: Special IHG hotel discounts plus additional employee benefits.
Financial & Career Benefits:
Bi-weekly pay & 401K options.
Comprehensive health, dental, and vision plans.
Tuition reimbursement & continuing education courses.
Employee Assistance Program (EAP).
Paid Time Off (PTO).
Outstanding company culture!
#INDCCC
Reservationist FT
Customer service representative job in Orlando, FL
Summary/Objective The Reservationist position is responsible for booking education programs such as field trips, camp, homeschool, overnight, offsite, scouts, birthday parties and other educational programs. This role ensures accurate booking with ticketing systems, payment processing, schedules and confirmations. This individual provides exceptional customer service to schools, organizations, families and other guests via email, over the phone and occasionally in-person.
Essential Functions
Responsible for all reservations pertaining to all education programs including but not limited to field trips, homeschool, offsites, overnights, camps, and birthdays.
Demonstrates proficiency in the ticketing software systems, including all reservation data input, payment processing, data retrieval, and report printing.
Serves as liaison between schools, organizations, parents, churches, and all other group institutions to make reservations and answer guest questions.
Assists with the itineraries including lab, film, exhibit, and lunch scheduling for field trips.
Handles reservation confirmations on all sales.
Collects and follows up on deposits and payments received for educational programming.
Responds to email inquiries, web-sale requests, and faxes regarding educational programming.
Assists in the day-to-day operations of the Reservations Office.
Assists with other program check-ins and other duties as required.
Performs other related duties as assigned.
Minimum Qualifications
Education: High School Diploma or equivalent .
Experience & Certifications: N/A
Preferred Qualifications
Experience with ticketing systems.
Excellent written and oral communication skills.
Highly organized, attention to detail a must.
Supervisory Responsibility
N/A
Physical Demands
Ability to remain in a stationary position.
Ascends/descends stairs throughout the museum.
Communicates and exchanges accurate information with guests, staff, volunteers, and community partners in a variety of formats including in-person, electronically, and over the phone.
Operates a computer and/or office equipment efficiently and accurately.
Manipulates and moves components weighing up to 50 pounds, including those that may be low to the ground or above eye level.
Rarely works in outdoor environments.
Frequently works in indoor environments.
Coping with demands and stresses associated with job and work environment.
Kneeling and Crouching (occasionally)
Weight Levels - Lift, Push, Pull
Up to 50 pounds
Expected Hours of Work & Travel
This position is full time and primarily works Monday - Friday between 8:00am and 5pm.
This position must be able to work weekends and after hour events as needed.
Telecommuting This position is required to be onsite 100% of the time.
Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Auto-ApplyReservation Agent: Full Time / Part Time
Customer service representative job in Orlando, FL
Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
NOTE: TPG Capital, a global alternative asset management firm, recently acquired Hospitality Solutions. Over the coming months, Sabre is working with TPG to formally separate the Hospitality Solutions business from Sabre. It is important to understand that while you will be employed by a Sabre legal entity, your role will be to support the Hospitality Solutions business, which is now owned by TPG.
Hospitality Solutions, formerly part of Sabre Holdings, is a global leader at the forefront of hospitality technology powering over 40,000 properties across 174 countries. Celebrated for our innovative and customer-centric approach, we deliver integrated platforms for distribution, reservations, retailing, and guest experience to both renowned hotel brands and independent properties worldwide.
A Reservation Agent within our Hospitality unit takes inbound calls for a dedicated hotel or multiple properties. This role serves the first point of contact for online shoppers and travel agents, when looking to select their accommodations. We strive to provide the guest with the best experience from the first phone call.
What does a Customer Service Reservation Agent do?
Assist our guest and travel agents with their vacation needs via inbound calls
Provide recommendations on suitable options while confirming reservations at our collection of internationally distinguished hotels
Answer inquiries pertaining to the resorts' amenities, services, and policies
Aid guests with any special requests for their stay such as dinner reservations, airport transfers, city tours, etc
Why Hospitality Solutions?
Monthly Recognition & Incentives for Top Performers
Health Benefits start on Day One (Full Time Agent)
Paid Training
5 weeks PTO (Full Time Agent)
Job Requirements
Who are we are looking for?
1+ years of related experience preferred
Must be able to work Saturday and/or Sunday (Increased pay rate for afternoon shifts)
HS Diploma/GED or equivalent required
Passion to provide a great customer experience
This position pays a base of $15.00 hourly - increased pay rate for afternoon and evening shifts. Great bonus potential!
We have opportunities available for part time and full time in Orlando, Florida
Reasonable Accommodation
Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre at ****************************.
Determinations on requests for reasonable accommodation will be made on a case-by-case basis.
Affirmative Action
Sabre is an equal employment opportunity/affirmative action employer and is committed to providing employment opportunities to minorities, females, veterans and disabled individuals. EEO IS THE LAW
#LI-Hybrid#LI-KN1
Auto-ApplyPublic Safety Command Center Operator (Varying Shifts)
Customer service representative job in Orlando, FL
Nemours is seeking a Public Safety Command Center Operator (Full-Time), to join our Nemours Children's Health team in Orlando, Florida.
This position monitors the operations of building systems including mechanical, electrical, fire safety, emergency generators, medical gas alarms, security, medical and environmental systems. The Public Safety Command Center Operator will adjust systems or contact appropriate resources to correct variations to established parameters. The position receives work requests and dispatches work, makes emergency announcements, enters work orders, receives and relays call information to staff and in general assists with the flow of information to ensure the effective operation of key procedural and control systems. The Public Safety Command Center Operator will receive calls for service and dispatch Public Safety Officers as appropriate. The position will page out alarms, codes, and alerts as necessary.
Monitor security technology including cameras, access control, duress alarms, emergency call box alarms and infant abduction system.
Monitors and responds per procedure to fire alarm systems, smoke control, and related fire suppression systems. Assist with testing of these systems, as required. Monitors and responds to electrical systems, generators and related alarms.
Maintains radio contact and accountability for all Public Safety staff and monitors news sources and situations with potential impact to Nemours Children's Health.
Maintain equipment and alarm status and enter service tickets as appropriate.
Proactively dispatch Public Safety Officers to areas of potential need based off observations from camera and/or access control systems and pages out alarms, codes and alerts.
Maintains appropriate log books, post orders, daily activities and other associated Public Safety materials.
Other duties as assigned.
Job Requirements
High School Diploma required.
Minimum of three (3) to six (6) months experience required.
Possesses and maintains Florida Class D Security license required.
Proficient in all computer and technology applications utilized by Public Safety Department.
Working knowledge of security policies, procedures and practices.
Able to work varying shift assignments including nights, weekends and holidays.
#LI-EP1
Auto-ApplyCustomer Service Representative (Spanish)
Customer service representative job in Orlando, FL
💼 Job Opening: Customer Service I
🕒 Shift: 8:00 AM - 4:30 PM
📅 Contract Duration: 06+ Months (Possibilities of extension/conversion)
Job Responsibilities:
• Assignment Synopsis: Customer Service phone agent to receive inbound calls from customers for supply orders or additional questions and perform outbound calls to the customer.
Would like target mid January start date after screenings have cleared.
• This role is a Customer Service role as well and includes some technical support on equipment. Knowledge of Apple products is a plus.
Please see the JD below for full Job Details
• Top skills you're looking for on resume: Time management, professional communication with good phone etiquette, attention to detail, good attendance and team oriented
• Interview process: Video Interview via Teams messenger
Job Description-
This position works out of our Orlando, FL location in the *** Heart Failure, Acelis Connected Health business.
Our Heart Failure solutions are helping address some of the World's greatest healthcare challenges.
As the VADWatch Customer Service Representative, you will support customers daily as they capture their health parameters and submit by way of the HealthCheck platform.
You will manage their customer experience in Remote Patient Monitoring from onboarding through discharge empowering them to take the lead in their plan of care.
You will also be accountable to deliver remote preventative maintenance to our equipment patients as well.
All this will be done while maintaining excellence in customer service standards and in compliance with HIPPA.
Principle Responsibilities :
• Maintain a customer base in the Remote Patient Monitoring platform
• Accountable for VW enrollment calls and equipment training / set up
• Accountable for Compliance follow up
• Conduct customer monthly calls
• Place supply and Equipment orders
• Follow up with Vendors as necessary
• Ability to work reports and follow through on orders placed
• Ordering, Shipping, Confirmation of Delivery and RMA if needed
• Perform outbound calls to customers to notify of shipping issues such as a delay or missing information.
• Resolve or report any problems that may occur.
• Assist with implementation of work flow productivity improvements.
• Follow all regulatory policies and procedures, privacy and security standards in accordance with Government agencies to include HIPAA requirements.
• Understand and adhere to all business processes and procedures.
• Maintain a culture of accountability.
• Adhere to the department metric standards set by your supervisor or manager.
Required Qualifications:
• Minimum of One year of Customer Service experience
• High School diploma or equivalent
• MS Office knowledge
• Ability to use thinking and reasoning skills to solve problems as well as work with other teams within the VAD department to successfully accomplish daily tasks
Preferred Qualifications:
• Associate degree or equivalent work history
• Some data processing experience preferred
• Spanish Speaking Preferred
Physical Requirements:
• Ability to sit for extended periods of time
Competencies:
• Excellent interpersonal and phone etiquette skills
• Detail & Team Oriented
• Professional communication Skills
• Excellent Time Management Skills
Additional information:
Will extend month to month- Need someone that is reliable, able to understand the systems and call expectations.
Do not need anyone that will be doing it their own way.
Someone that will handle the customer supply order calls, make outbound calls for customer follow ups and maintaining customers record and following work instructions.