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Customer service representative jobs in Lafayette, LA

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  • Customer Service Representative

    Viemed Healthcare Inc. 3.8company rating

    Customer service representative job in Lafayette, LA

    Customer Service: * Treats all patients, families, referral sources, doctors, vendors, and co-workers with dignity and respect. * Consistently demonstrates courtesy to all clients and co-workers on the job. * Consistently demonstrates proper phone etiquette, identifying company and self with each greeting answering the phone in 3 or less rings and minimizing the use of "hold". * Maintains strict confidentiality of the patient and client information. * Demonstrates competence and knowledge in all work-related activities. * Always acts professionally and efficiently, keeping personal phone calls and interactions at an absolute minimum. * Displays ability to listen attentively and an eagerness to learn new skills. * Willingly seek additional work when assigned tasks are completed. Job Responsibilities: * Processes orders through traditional and E Prescription delivery, updating the referral and patient with status throughout the process in the E Prescription platform. * Verifies all necessary patient data, equipment and qualifying documentation, primary and secondary insurance data, appropriate diagnosis codes, physician data and referral source data. * Enters patient data into billing software, including all the above information as well as the appropriate salesperson designation and order process. * Performs Revenue Certification and/or Pre-Authorization activities prior to deliveries. * Informs patients of co-pay responsibilities and explanation of rental or purchase information for the equipment/supplies delivered, prior to delivery. * Verifies charge accuracy (types of sale, and pricing). * Performs other duties as assigned by Management. Performance Expectations: The Customer Service Representative: Synapse Employee (entry level) will be responsible for the competent and efficient performance of his/her assigned duties. He/she will always behave in a manner conducive to a positive working environment. When assignments are completed, he/she will willingly seek additional tasks. Education and Experience Requirements: Minimum of high school diploma or equivalent. Requires competency in processing sleep therapy equipment orders and general DME knowledge. Skills: Must possess a high level of skill in working with computers and various software programs. Must have good interpersonal relationship skills in working with superiors, referral sources, physicians and office staff, co-workers, and outside vendors. Must exhibit strong problem-solving skills, verbal and written communication skills. Mental Applications: Must be able to plan and organize work for effectiveness and efficiency. Must be able to effectively respond to change of work assignment, multi-tasking, and frequent interruptions. Accuracy: Must demonstrate a consistently high degree of accuracy in the accomplishment of daily activities and adherence to company policies and procedures. Dexterity: Must have good fine motor skills and possess the necessary coordination and dexterity to operate company technology and systems as well as sit and stand for extended periods of time. Computer Skills: Ability to utilize software solutions for data entry and analysis in addition to proficiency in Microsoft Office. IT Equipment: Desktop Computer, Monitor, Desk Phone, Desktop Printer Software Programs: Microsoft Office, Bonafide, Synapse, Five9, Nextiva, Zoho Sign, UKG Training Required: Corporate, Customer Service, Bonafide, Company Specific Software This does not imply, nor does it create, any type of employment contract between the employee and employer. Rather, this is a general summary of common tasks, duties and responsibilities that comprise the means of accomplishing this job's purpose and objectives. All employees of the company are employed at will, are expected to be able to change productivity, and to handle other tasks or perform job duties as assigned by management. This job description may be updated at any time at the sole discretion of the company.
    $27k-33k yearly est. 58d ago
  • Customer Service Representative Fueler/Washer

    Dev 4.2company rating

    Customer service representative job in Lafayette, LA

    Company DescriptionJobs for Humanity is partnering with Penske Truck Leasing to build an inclusive and just employment ecosystem. Therefore, we prioritize individuals coming from the following communities: Refugee, Neurodivergent, Single Parent, Blind or Low Vision, Deaf or Hard of Hearing, Black, Hispanic, Asian, Military Veterans, the Elderly, the LGBTQ, and Justice Impacted individuals. This position is open to candidates who reside in and have the legal right to work in the country where the job is located. Company Name: Penske Truck Leasing Job Description 2744 NE Evangeline Trwy, Lafayette, LA 70507 What's the Job? Ready to accelerate your career while helping our customers move forward? As a Customer Service Representative Fueler/Washer at Penske, you'll do exactly that. You will make sure vehicles are fueled, clean and safe before they hit the road again. You will be the face of Penske-the person greeting our customers when they arrive and the one sending them off with a smile. Why join Penske as a Customer Service Representative, you ask? It's simple. Maybe you've always had an interest in vehicle maintenance but haven't had the chance to pursue it. This is the perfect place to start. No experience is required. We will introduce you to our vehicle maintenance processes. We will teach you how to use our leading-edge technology. In fact, the training and experience you get here will help you advance to become a technician. And you'll get to do that learning at a company that offers career stability and competitive benefits. Talk about an amazing opportunity. It's about going above and beyond for our customers-the way Penske goes above and beyond for you. It's about building meaningful relationships. It's about keeping our customers moving forward. Shift Differentials: Second shift start times after 11am are eligible for $2.00 per hour shift differential Third shift start time after 9pm are eligible for $3.00 per hour shift differential Main Responsibilities: • Greeting our customers and making sure they have a great experience as you fuel and wash vehicles • Performing vehicle readiness inspections to make sure tires, fluids, and other basic maintenance items are done • Helping make sure our facilities are clean, safe environments for our customers and associates • Building your skills through training and hands-on coaching to perform minor repairs such as installing mounted tires, replacing or rotating tires and performing preventive maintenance repairs • Completing other projects and tasks as assigned by supervisor Why Penske is for You: We take pride in offering a competitive wage and great benefits. This position, at this location, offers shift differentials that will vary based on second shift (starting after 11am) or third shift (starting after 9pm) and weekend work. This position, at this location, also offers individuals who hold a current and valid CDL will be eligible for a $2.00/hr rate. Penske offers ongoing skills training for to our maintenance associates, so you can grow your career! General Requirements: • High school diploma, equivalent, or prior work experience preferred • Valid driver's license required • Excellent customer service and communication skills • The ability to work well as part of a team • The ability and willingness to work outside • Basic mechanical ability and tool usage (preferred) • Basic computer skills • The associate will be required to understand and comply with specific instructions, guidelines, rules, regulations, or other information established by Penske management • The associate must be able to perform all work adhering to DOT, OSHA, and all Penske safety and maintenance policies; including but not limited to the correct selection and use of appropriate tools, PPE, machine guarding, and established best safety practice. • Regular, predictable, full attendance is an essential function of the job • Willingness to work the required schedule, work at the specific location required, complete Penske employment application, submit to a background screening (to include criminal checks, past employment and education), the ability to pass a drug screen and physical as required by the Department of Transportation, and potential travel within a near geography for training are required. This position is regulated by the Department of Transportation or designated as safety sensitive by the company, and the ability to work in a constant state of alertness and in a safe manner is required. Associates must have the ability to accept responsibility for their own safety, as well as the safety of others. Physical Requirements: The physical and mental demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • While performing the duties of this job, the associate will be required to move frequently, stand, walk, climb, bend, and sit for extended length of time throughout their scheduled working period. • The associate is required to use their hands on a routine and daily basis to grasp, reach, touch, handle, feel, and/or otherwise operate required tools or controls. • The associate must be able to work safely at heights using applicable ladders and elevated working platforms. • The associate must be able to safely work in all weather conditions. • Given the frequent movement of large trucks through the workplace, the associate must be able to see and hear in order to safely navigate the work environment. • The associate must be able to regularly lift and/or move up to 50lbs/23kg and occasionally lift and/or move up to 100lbs/45kg. Penske is an Equal Opportunity Employer PJ300 Job Category: Vehicle Maintenance/Mechanics/Technicians Job Family: Vehicle Maintenance Address: 2744 NE Evangeline Thrwy Primary Location: US-LA-Lafayette Employer: Penske Truck Leasing Co., L.P. Req ID: 2329852
    $23k-31k yearly est. 60d+ ago
  • Customer Care Representative

    Home Bank 4.3company rating

    Customer service representative job in Lafayette, LA

    PURPOSE OF THE JOB This position consistently provides exceptional customer service in a timely and accurate manner resulting in customer satisfaction and retention. Provides direct assistance to customers by utilizing all methods of communication. MAIN DUTIES OF THE JOB Market products and services to customers who contact the bank through the Contact Center using any method of communication Answers all incoming phone/electronic inquiries regarding Bank products and services professionally and enthusiastically in accordance with established policies and procedures Logs incoming calls in Call Manager and Cisco Finesse Research inquiries using all resources available Resolves customer concerns regarding account issues such as balance inquiries, checks, deposit status, stop payments, transfers, errors, statement questions, rate information, update contact information, name, email and address changes, loan questions, loan payoffs, loan payments, website, cancel/reorder Debit cards, order checks, process payments, file disputes, process consumer wires, etc. Quote CD rates and loan payoffs Provide payment service information for Pay my Loan Research transactions on both debit cards and credit cards Provides service and maintenance for debit card and credit card request Encourages and offers assistance in the enrollment of Mobile and Internet Banking services Assists with Internet Banking and Mobile resets and issues for personal and business customers Assists with all digital channel access Keeps Contact Center management informed of the “pulse” of our customers. Displays a genuine concern for resolving customer concerns Handles the customer through to completion and only routes the customer/inquiry to the appropriate department for further research/resolution when appropriate to do so using a warm transfer. Uses tact and skill to handle the customer request Performs other related duties as required WHAT WILL YOU NEED TO SUCCEED High School Diploma or equivalent required Minimum two years of previous experience in Contact Center or Customer Service Previous work experience in a financial institution preferred. Knowledge of telecommunications system Exceptional verbal, written, and interpersonal communication skills Excellent analytical and problem-solving skills including ability to diagnose, resolve or escalate a critical situation. Excellent reading and comprehension skills including policies, procedures, regulations, instructions, correspondences and memos. Ability to quickly assess (by phone) the customer needs and make recommendations or provide information to the customer. The ability to speak listen to understand information and ideas presented through spoke works and sentences. Work Independently with no direct supervision Must be able to work flexible hours that could range from (8:00 AM - 8:00PM) M-F; 8:00 AM -2:00PM, on a rotating Saturday work schedule. HOME BANK IS AN EQUAL OPPORTUNITY EMPLOYER GOOD CREDIT IS A MUST CREDIT REPORT IS REQUIRED FOR EMPLOYMENT
    $29k-34k yearly est. Auto-Apply 15d ago
  • Part-Time Ramp and Customer Service

    Envoy Air Inc. 4.0company rating

    Customer service representative job in Lafayette, LA

    Come and work for Envoy Air, an American Airlines Group Company, at Lafayette Regional Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $13.80/hr. Responsibilities What's in it for you? Travel for free with your family and friends on flights across the American Airlines global network. Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. Both full-time and part-time positions available. Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. 18 years or older. High school diploma, GED, or international equivalent. Ability to pass a pre-employment drug screen and background check. Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut We can recommend jobs specifically for you! Click here to get started.
    $13.8 hourly Auto-Apply 11d ago
  • Call Center Rep - In Office

    Murrill McDaniel Agency

    Customer service representative job in Opelousas, LA

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 12d ago
  • Recovery Center Customer Service Representative - Youngsville, LA

    1St. Franklin Financial 4.4company rating

    Customer service representative job in Youngsville, LA

    Join the 1st Franklin team in our Recovery Center location. Salary: $14.00 - $15.75 We are looking for an individual who is open-minded and focused with a team player mentality. This position works closely with Branch Operations and the court system utilizing professionalism, patience, curiosity, a results-orientation, to perform responsibilities. Principal Accountabilities and Key Activities Process and file suits in various state courts Prepares and processes documents for filing legal action through the court system Conducts follow-up communication with court system on progress of action filed Resolve issues with court system for documents improperly filed Obtains contact information for us in collections and recovery efforts Performs a wide variety of clerical duties Education, Qualifications and Experience High School Diploma or equivalent Serving our customers by working onsite at the Recovery Centers location(s) is an essential function of this job (working from home is not permitted under any circumstances) Demonstrate the ability to analyze relevant information and apply individual judgment Advanced interpersonal relationship skills at a variety of levels and greatly differing social and business settings Ability to maintain confidential business and personal information Action and result focused Strong communication skills (verbal / written) Proficient with MS Office Suite products Must possess a valid driver's license and the ability to operate an automobile 1 st Franklin Financial Corporation has been a family run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today we have over 380 offices across the Southeast and continue to expand into new territory. We offer you the potential to earn an annual salary. To support your growth, we also offer training programs and other developmental opportunities for employees. Benefits include competitive pay, bonus potential, medical, dental, vision, 401(k), paid time off, paid holidays, and paid volunteer time.
    $14-15.8 hourly 4d ago
  • Call Center Representative

    Luxury Bath Technologies

    Customer service representative job in Lafayette, LA

    Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Lafayette, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************
    $24k-32k yearly est. Auto-Apply 6d ago
  • Clinical Services Representative 1

    FMOL Health System 3.6company rating

    Customer service representative job in Lafayette, LA

    The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. * Job Specific Duties/Knowledge Requirements * Assembles charts for new admissions. Appropriately requisitions labwork, records admission in log book. Assists nurse as needed with new admit. (i.e. take specimens to lab, retrieve supplies, etc.) * Correctly disassembles discharge charts. * Prepares unit for peak times by preparing admission packets, transport packets, etc. Makes copies of paperwork needed. Insures copies are clear. * Assists with patient charges as needed for equipment, procedures, etc. * Insures admission log book remains accurate with admits, PKU entry dates, discharge dates entered. Keeps midnight census sheet accurate and up to date. * Assists in maintaining NICU equipment. Cleans isolettes, warmers, and cribs appropriately and promptly. Completes requisitions for broken equipment. Notifies director of needed supplies or equipment, etc. * Orders routine stock supplies in a cost effective manner. Stocks supplies at bedside in appropriate areas. Contributes to the overall cleanliness of the unit. * Notifies nurse of any lab/X-ray results prior to filing records on chart. * Ensures PKUs are mailed promptly to State Office. Record date each are mailed in PKU logbook. * Competent in performing OAE screening under the direction of the audiologist. * Observes security procedures for newborns. Protects department from outsiders. * Greets visitors courteously. Directs traffic flow, notifies nurses of parents arriving for visits. Answers telephone courteously and directs call to appropriate personnel. * Assists physicians and other health care professions as needed. Assists as requested during an emergency situation. * Conduct and Communication Skills * Observes and enforces department\hospital policy concerning no smoking, telephone usage, dress code and other rules governing conduct while at work. * Appropriately identifies self to others (i.e. patients, patients family, staff, physicians, etc.) * Accepts responsibility for action and omissions. Is responsive to identified need for change. * Willing to adjust personal schedule to meet hospital staffing needs when requested (including weekends and holidays). * Reports to department on time and prepared to begin assigned duties. * Provides proper notification and advance notice for absence or tardiness and takes corrective action to prevent recurrences. * Supports and encourages a harmonious working relationship within the department, other disciplines, and departments. Promotes an environment for an interdisciplinary team approach to achieve the mission/goals of the hospital. Motivates staff in a positive manner. * Self-motivated; performs job duties utilizing effective time management. Seeks additional work as time permits. * Seeks guidance about questionable or uncertain situations. * Demonstrates cost conscious attitude toward staffing, supplies, and departmental function. * Obtains and uses information to improve patient outcomes and individual and hospital performance. Maintains interdepartmental communication through utilization of available resources. * Follows established hospital guidelines with regards to appropriate access of information. * Utilizes hospital and/or departmental manuals appropriately (i.e. Safety Manual, MSDS Manual, Policy & Procedure Manuals, etc.) * Respects each patients rights and conducts business relationships with patients and the public in an ethical manner. (i.e. confidentiality, privacy, security, preferences, etc.) * Reflects the hospitals values and a sensitivity to the hospitals ethical and compliance principles in his/her daily activities. * Able to institute and follow policy and procedures as related to ethical issues. * Follows appropriate channels of communication to effectively express ideas, issues, concerns, suggestions, and questions. * Professional Development * Attends required in-services. * Attends and participates in a minimum of 3/4ths of departmental meetings * Meets hospital wide and department specific educational requirements. * Participates in hospital wide and department specific Performance Improvement projects. Makes suggestions to improve department or hospital wide performance. * Identifies self or department improvement needs and seeks appropriate resources. * Maintains a safe, functional, and effective environment for patients, staff members, and other individuals in the hospital. * Responds to Emergency Preparedness Plan according to hospital policy. (i.e. Code Blue, Code Red, Code White, etc.) * Knowledgeable of location and use of emergency response equipment (i.e. fire extinguishers, fire alarms, crash carts, etc.) * Maintains a safe and orderly work area. Cleans equipment as needed. * Maintains equipment in safe and proper working condition through correct use and appropriate notification of malfunction. * When indicated, completes occurrence reports in a timely manner. * Applies appropriate ergonomic principles to reduce the potential for job related injuries. * Can implement all policies and procedures to identify and reduce the risks of acquiring and transmitting infections among patients, employees, and others. * Maintains a current Employee Health screening status as per hospital policy. Special Skills - CPR for healthcare provider through AHA (within 3 months of employment) License & Cert - None required
    $28k-51k yearly est. 2d ago
  • Customer Service Agent

    FF Inc.

    Customer service representative job in Lafayette, LA

    Job DescriptionCustomer Service Agent Job Type: Full-Time& About the Role We are seeking a dedicated and enthusiastic Customer Service Agent to join our growing team. This role is ideal for someone who enjoys interacting with people, delivering solutions, and creating positive experiences. As a Customer Service Agent, you will be the first point of contact for customers-helping them navigate questions, products, services, or general support needs. You will play a key role in maintaining customer satisfaction by providing accurate information, resolving concerns promptly, and ensuring that every interaction reflects our commitment to quality service. This is a great opportunity for candidates looking to build a long-term career in customer support, hospitality, retail, or client relations. Key Responsibilities Provide exceptional customer service by greeting customers, answering questions, and addressing needs in a friendly, professional manner. Assist with product or service information, explaining features, pricing, and policies clearly. Troubleshoot and resolve customer concerns, escalating issues when necessary to supervisors or specialized departments. Process payments, orders, account updates, or returns (if applicable). Maintain accurate records of customer interactions within the CRM or ticketing system. Support daily operations, including inventory checks, opening/closing procedures, or administrative tasks. Maintain a clean, organized, and welcoming environment for customers. Follow company guidelines, policies, and scripts to ensure consistency and compliance. Contribute to team performance goals by meeting service quality standards, handling a high volume of interactions, and helping optimize customer satisfaction. Qualifications Excellent verbal communication and interpersonal skills. Ability to stay calm and professional in fast-paced or high-volume environments. Strong problem-solving abilities with attention to detail. Basic computer literacy, including navigating systems, typing, or updating records. Dependable, punctual, and committed to teamwork. Prior customer service, retail, hospitality, or call center experience is helpful but not required-training is provided. Who Succeeds in This Role This position is perfect for individuals who enjoy helping people, solving problems, and creating meaningful interactions. You'll thrive here if you're positive, patient, detail-oriented, and comfortable speaking with a variety of customers. Whether you're starting your career or looking to grow within customer service, this role provides stable, rewarding, hands-on experience.
    $19k-25k yearly est. 2d ago
  • Inside Sales Representative

    Rexel 3.9company rating

    Customer service representative job in Broussard, LA

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for an Inside Sales Representative to join our Rexel team in Broussard, LA! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications * 2+ years of customer service, sales, or electrical distribution experience * High School or GED - Required * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Exposed to electrical hazards; risk of electrical shock - None * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law." Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $53k-66k yearly est. 8d ago
  • Clinical Services Representative 1

    Franciscan Missionaries of Our Lady University 4.0company rating

    Customer service representative job in Lafayette, LA

    The Clinical Services Rep assists the clinical staff by performing a variety of clerical tasks that ensure the efficiency of the unit and provide outstanding customer service to our patients and visitors. Relies on established guidelines to accomplish tasks. Works under close supervision. Responsibilities * Job Specific Duties/Knowledge Requirements * Assembles charts for new admissions. Appropriately requisitions labwork, records admission in log book. Assists nurse as needed with new admit. (i.e. take specimens to lab, retrieve supplies, etc.) * Correctly disassembles discharge charts. * Prepares unit for peak times by preparing admission packets, transport packets, etc. Makes copies of paperwork needed. Insures copies are clear. * Assists with patient charges as needed for equipment, procedures, etc. * Insures admission log book remains accurate with admits, PKU entry dates, discharge dates entered. Keeps midnight census sheet accurate and up to date. * Assists in maintaining NICU equipment. Cleans isolettes, warmers, and cribs appropriately and promptly. Completes requisitions for broken equipment. Notifies director of needed supplies or equipment, etc. * Orders routine stock supplies in a cost effective manner. Stocks supplies at bedside in appropriate areas. Contributes to the overall cleanliness of the unit. * Notifies nurse of any lab/X-ray results prior to filing records on chart. * Ensures PKUs are mailed promptly to State Office. Record date each are mailed in PKU logbook. * Competent in performing OAE screening under the direction of the audiologist. * Observes security procedures for newborns. Protects department from outsiders. * Greets visitors courteously. Directs traffic flow, notifies nurses of parents arriving for visits. Answers telephone courteously and directs call to appropriate personnel. * Assists physicians and other health care professions as needed. Assists as requested during an emergency situation. * Conduct and Communication Skills * Observes and enforces department\hospital policy concerning no smoking, telephone usage, dress code and other rules governing conduct while at work. * Appropriately identifies self to others (i.e. patients, patients family, staff, physicians, etc.) * Accepts responsibility for action and omissions. Is responsive to identified need for change. * Willing to adjust personal schedule to meet hospital staffing needs when requested (including weekends and holidays). * Reports to department on time and prepared to begin assigned duties. * Provides proper notification and advance notice for absence or tardiness and takes corrective action to prevent recurrences. * Supports and encourages a harmonious working relationship within the department, other disciplines, and departments. Promotes an environment for an interdisciplinary team approach to achieve the mission/goals of the hospital. Motivates staff in a positive manner. * Self-motivated; performs job duties utilizing effective time management. Seeks additional work as time permits. * Seeks guidance about questionable or uncertain situations. * Demonstrates cost conscious attitude toward staffing, supplies, and departmental function. * Obtains and uses information to improve patient outcomes and individual and hospital performance. Maintains interdepartmental communication through utilization of available resources. * Follows established hospital guidelines with regards to appropriate access of information. * Utilizes hospital and/or departmental manuals appropriately (i.e. Safety Manual, MSDS Manual, Policy & Procedure Manuals, etc.) * Respects each patients rights and conducts business relationships with patients and the public in an ethical manner. (i.e. confidentiality, privacy, security, preferences, etc.) * Reflects the hospitals values and a sensitivity to the hospitals ethical and compliance principles in his/her daily activities. * Able to institute and follow policy and procedures as related to ethical issues. * Follows appropriate channels of communication to effectively express ideas, issues, concerns, suggestions, and questions. * Professional Development * Attends required in-services. * Attends and participates in a minimum of 3/4ths of departmental meetings * Meets hospital wide and department specific educational requirements. * Participates in hospital wide and department specific Performance Improvement projects. Makes suggestions to improve department or hospital wide performance. * Identifies self or department improvement needs and seeks appropriate resources. * Maintains a safe, functional, and effective environment for patients, staff members, and other individuals in the hospital. * Responds to Emergency Preparedness Plan according to hospital policy. (i.e. Code Blue, Code Red, Code White, etc.) * Knowledgeable of location and use of emergency response equipment (i.e. fire extinguishers, fire alarms, crash carts, etc.) * Maintains a safe and orderly work area. Cleans equipment as needed. * Maintains equipment in safe and proper working condition through correct use and appropriate notification of malfunction. * When indicated, completes occurrence reports in a timely manner. * Applies appropriate ergonomic principles to reduce the potential for job related injuries. * Can implement all policies and procedures to identify and reduce the risks of acquiring and transmitting infections among patients, employees, and others. * Maintains a current Employee Health screening status as per hospital policy. Qualifications Special Skills - CPR for healthcare provider through AHA (within 3 months of employment) License & Cert - None required
    $23k-39k yearly est. 2d ago
  • Inside Sales Representative

    Mayer 4.7company rating

    Customer service representative job in Broussard, LA

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for an Inside Sales Representative to join our Rexel team in Broussard, LA! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate Assist outside sales personnel by processing priority transactions Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers Prospect for new accounts within a specified geographical territory Manage a defined customer base and establish and maintain customer relationships Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications 2+ years of customer service, sales, or electrical distribution experience High School or GED - Required Ability to handle basic/intermediate issues and problems Basic/intermediate product and application knowledge essential Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Highly self-motivated Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Ability to work overtime as needed Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Constantly - at least 51% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: Up to 10 pounds - Frequently - 21% to 50% Up to 25 pounds - Frequently - 21% to 50% Up to 50 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - None Handles or works with potentially dangerous equipment - Occasionally - up to 20% Travels to offsite locations - Occasionally - up to 20% Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $41k-59k yearly est. 7h ago
  • Guest Service Representative

    Lafayette 4.1company rating

    Customer service representative job in Lafayette, LA

    At Nothing Bundt Cakes, the Guest Services Representative sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcome, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Compensation: $10.00 per hour Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $10 hourly Auto-Apply 60d+ ago
  • Inside Sales Representative

    Bishop Lifting Products Inc. 4.3company rating

    Customer service representative job in Broussard, LA

    Our Mission: Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first. Job Purpose: Assist the branch in communicating with customers, entering orders, troubleshooting issues and other various administrative duties. Key Duties and Responsibilities: Source new sales growth opportunities through inbound lead follow up, proactive calls and emails. Record, track, and follow up on quotes/estimates. Assist in greeting customers and aiding with recommendations of product type, quality, and quantity of merchandise sought for purchase. Compute charges for merchandise or services and handles payments in a timely and professional manner. Assisting in corporate inventory controls. Route qualified opportunities to the appropriate sales executives for further development and closure. Assist branch in administrative functions such as recordkeeping, billing, time and attendance, accounting functions and communication with corporate departments. Perform other functions as required. Job Requirements: Attention to detail and accuracy Excellent customer service skills (friendly, courteous and helpful) Strong phone etiquette and experience dialing multiple calls per day Excellent written and oral communication skills Proficiency in Microsoft Word, Excel and Outlook (At least 1 year required) At least 5 years of sales experience preferred (Inside or Outside) High sense of urgency in regards to deadlines Self reliance, lack of supervision required in daily tasks Willingness to reach out to potential or existing customers with a helpful attitude Must be able to pass a pre-employment background check, drug test, and physical if applicable Must be authorized to work in the United States without sponsorship Bishop Lifting Products, Inc. and it's subsidiaries are an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984. Apply today! We're ready to help you start your new career path.
    $34k-48k yearly est. Auto-Apply 3d ago
  • Financial Services Representative

    Worldacceptance

    Customer service representative job in Lafayette, LA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15 hourly Auto-Apply 19d ago
  • Bilingual Inside Sales Representative (673)

    American Builders and Contractors Supply Co 4.0company rating

    Customer service representative job in Carencro, LA

    ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: Bilingual speaking in Spanish/English is required 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $48k-85k yearly est. Auto-Apply 48d ago
  • Inside Sales Representative - O'Neal Steel / Lafayette, LA

    All O'Neal Industries' Affiliates

    Customer service representative job in Breaux Bridge, LA

    O'Neal Steel is currently seeking an Inside Sales Representatives for our Lafayette, LA facility. The role of the Inside Sales representative is to identify new customer sales opportunities and manage existing business. Essential Duties and Responsibilities Act as the internal account coordinator for assigned accounts Develop new accounts and implement plans for growth in existing accounts Consultative selling and closing skills Develop and maintain product and industry Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process Continually provide feedback on sales opportunities to district management and Outside Sales Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary. Education and/or Experience 2+ years of previous sales experience. Steel Industry preferred Must possess strong oral, written, presentation, and interpersonal skills Aggressive, competitive, and self-motivated attitude Detail oriented Strong interpersonal and communication skills Bachelor's degree preferred and/or the equivalent in training and experience. *Upon offer of employment, candidates must pass a criminal background check and drug test. Benefits: O'Neal Steel offers a competitive salary and a comprehensive benefits package including, but not limited to: Health, Vision and Dental Insurance Work Site Wellness Programs Health and Dependent Care Flexible Spending Accounts Short-Term and Long-Term Disability Coverage Tuition and Health Club Reimbursement Accidental Death and Dismemberment and Life Insurance Adoption Assistance Training and Development Opportunities 401k About Us: With more than 100 years in business, O'Neal Steel, an O'Neal Industries affiliate, supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products for companies nationwide. Founded in 1921 and headquartered in Birmingham, Alabama, O'Neal Steel has 19 strategically located distribution centers throughout the country that offer inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. O'Neal Steel's industry-leading online platform, PRONTO , provides continuous access to inventory, pricing, ordering, and account management.
    $39k-64k yearly est. 1d ago
  • Inside Sales Representative

    Generator Supercenter

    Customer service representative job in Lafayette, LA

    Benefits: Voluntary Life Insurance Short and Long Term Disability Medical, Dental and Vision plus Commission 401(k) 401(k) matching Paid time off Training & development Competitive salary About Generator Supercenter Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is …. To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Job description Generator Supercenter is looking for a result driven Inside Sales Representative to actively work inside our call center. Main job tasks and responsibilities:· Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups.· Communicating with customers to understand their needs and requirements and identify sales opportunities. - Proper phone etiquette.· Answering customers' questions, resolving their concerns, and providing additional information via calls and emails.· Explaining and demonstrating the functions and features of products and services.· Maintaining and improving the database of prospects and researching for new leads.· Keeping up to date with product and service information and competitor offers.· Excellent customer service skills and computer literacy skills. Tend to high volume of calls.· Basic understanding of Microsoft Excel and Word. · Monday - Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed.· Competitive Pay: Hourly + Commission· Availability for growth. We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team!Compensation: $13.00 per hour. Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom. Compensation: $13.00 per hour Join The Generator Supercenter Family - Here it's not just some catchy phrase; it's a lifestyle. We're looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Generator Supercenter Corporate.
    $13 hourly Auto-Apply 54d ago
  • Inside Sales Representative

    Generator Supercenter of Lafayette

    Customer service representative job in Lafayette, LA

    Benefits: Voluntary Life Insurance Short and Long Term Disability Medical, Dental and Vision plus Commission 401(k) 401(k) matching Paid time off Training & development Competitive salary About Generator Supercenter Generator Supercenter is the company for all your generator needs. We provide high-quality models, have factory certified technicians for repairs and maintenance, and offer turnkey installations. We are the number #1 Generac dealer in North America. Our employees have extensive training to provide professional experience every step of the way. Our mission is . To joyfully provide comfort and peace-of-mind for our customers. To be an outstanding partner to our suppliers. To change the lives of our team members by giving direction, respect, and the opportunity for financial growth. To think and act in alignment with our Creator. Job description Generator Supercenter is looking for a result driven Inside Sales Representative to actively work inside our call center. Main job tasks and responsibilities: Developing new sales opportunities using outbound lists from various CRM systems, emails, and lead follow-ups. Communicating with customers to understand their needs and requirements and identify sales opportunities. - Proper phone etiquette. Answering customers questions, resolving their concerns, and providing additional information via calls and emails. Explaining and demonstrating the functions and features of products and services. Maintaining and improving the database of prospects and researching for new leads. Keeping up to date with product and service information and competitor offers. Excellent customer service skills and computer literacy skills. Tend to high volume of calls. Basic understanding of Microsoft Excel and Word. Monday Friday, Hours are from 8-5 or 9-6. Occasional Saturdays as needed. Competitive Pay: Hourly + Commission Availability for growth. We are the Largest Residential Generator Installer in the state of Texas and rapidly expanding across the US. Come be a part of our team! Compensation: $13.00 per hour. Join The Generator Supercenter Family Here its not just some catchy phrase; its a lifestyle. Were looking for amazing people who believe in helping others, through the sales, installation, and maintenance of whole home generators that empower our customers with peace of mind, security, and freedom.
    $13 hourly 24d ago
  • Inside Sales Representative - O'Neal Steel / Lafayette, LA

    O'Neal Steel 4.5company rating

    Customer service representative job in Breaux Bridge, LA

    O'Neal Steel is currently seeking an Inside Sales Representatives for our Lafayette, LA facility. The role of the Inside Sales representative is to identify new customer sales opportunities and manage existing business. Essential Duties and Responsibilities * Act as the internal account coordinator for assigned accounts * Develop new accounts and implement plans for growth in existing accounts * Consultative selling and closing skills * Develop and maintain product and industry * Provide quotes and follow up, order entry into the order fulfillment system to initiate the sales/ distribution process * Continually provide feedback on sales opportunities to district management and Outside Sales * Ensure delivery of customer orders on a timely basis, and with the highest possible level of quality and service * Coordinate with appropriate departments in the resolution of customer complaints regarding damaged or incorrect material, or delivery problems * Provide customers with a personalized level of customer service that reinforces the importance of customer satisfaction * Assist other Inside Sales Representatives in the development and maintenance of their assigned accounts when necessary. Education and/or Experience * 2+ years of previous sales experience. Steel Industry preferred * Must possess strong oral, written, presentation, and interpersonal skills * Aggressive, competitive, and self-motivated attitude * Detail oriented * Strong interpersonal and communication skills * Bachelor's degree preferred and/or the equivalent in training and experience. * Upon offer of employment, candidates must pass a criminal background check and drug test. Benefits: O'Neal Steel offers a competitive salary and a comprehensive benefits package including, but not limited to: * Health, Vision and Dental Insurance * Work Site Wellness Programs * Health and Dependent Care Flexible Spending Accounts * Short-Term and Long-Term Disability Coverage * Tuition and Health Club Reimbursement * Accidental Death and Dismemberment and Life Insurance * Adoption Assistance * Training and Development Opportunities * 401k About Us: With more than 100 years in business, O'Neal Steel, an O'Neal Industries affiliate, supplies a wide range of carbon and alloy steel, stainless steel, and aluminum products for companies nationwide. Founded in 1921 and headquartered in Birmingham, Alabama, O'Neal Steel has 19 strategically located distribution centers throughout the country that offer inventory and value-added processing capabilities tailored to market needs, all while providing high levels of customer service. O'Neal Steel's industry-leading online platform, PRONTO, provides continuous access to inventory, pricing, ordering, and account management.
    $35k-51k yearly est. 1d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Lafayette, LA?

The average customer service representative in Lafayette, LA earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Lafayette, LA

$28,000

What are the biggest employers of Customer Service Representatives in Lafayette, LA?

The biggest employers of Customer Service Representatives in Lafayette, LA are:
  1. Circle K
  2. Cintas
  3. Planet Fitness
  4. Domino's Franchise
  5. Kedia Corporation
  6. 1st Franklin Financial
  7. Viemed
  8. Dev
  9. Domino's Pizza
  10. Security Finance
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