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Customer service representative jobs in Laredo, TX

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service representative job in Laredo, TX

    The salary range for this role is $12.25 to $13.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.3-13 hourly 5d ago
  • Customer Service Agent

    DSV Road Transport 4.5company rating

    Customer service representative job in Laredo, TX

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Laredo, W Bob Bullock Loop Division: Group Job Posting Title: Customer Service Agent Time Type: Full Time SUMMARY The Customer Service Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals ESSENTIAL DUTIES AND RESPONSIBILITIES * Responsible for handling inquiries and providing information; primary point of contact with the customer * Provides expediting, tracing and POD support as required * Resolves issues raised by the customer quickly and efficiently * Prepares and distributes weekly, monthly and quarterly reports on freight * Manages premium freight data base * Captures, enters and reports data accurately; ensures the attainment of key performance indicators * Provides ad hoc reporting and analysis as requested * Becomes proficient in all DSV Transportation supported operations at the facility * Identifies and implements cost and process improvements * Documents cost avoidance and savings attained * Works on special projects and assignments as needed OTHER DUTIES * Supports Implementation, Account Management and Customer during account set-up. * Prepares and maintains Standard Operating Procedures (SOPs) as assigned. * Performs other duties as required. * Ability to listen and comprehend instructions. * Ability to work independently while recognizing the need to be part of a team. * Strong aptitude for organization with high volume of paperwork. * Bring a can do attitude to work every day. * Willingly assist coworkers with projects. * Great Work Ethic (puts company's needs ahead of personal ambition). SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * High School diploma. * 2 years' experience in a logistics, customer service or related field SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Proficient typing and PC skills required * Proficient with all Microsoft Office computer applications Language Skills * English (reading, writing, verbal) Mathematical Skills * Intermediate PREFERRED QUALIFICATIONS Education and/or Experience * College degree. * 3 years' experience in a logistics, customer service or related field PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. For this position, the expected base pay is: $14.00 - $18.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $14-18.8 hourly 8d ago
  • Customer Service

    Lone Star Distributions 4.1company rating

    Customer service representative job in Laredo, TX

    Lonestar Distribution - Laredo Texas $850.00+ PER WEEK AS PER WRITTEN AGREEMENT Full-time Hours 20 HARD WORKING CAREER-ORIENTED MEN AND WOMEN (18 yrs and over) TO START IMMEDIATELY.No experience necessary.We will provide full product education.Must be neat in appearance and have vehicle.Company offers incentives, management trainee programs, paid vacations,franchise(s) offered within 60 to 90 days for those willing to move up the ladder. Experience wanted from the following areas: • Customer Service • Retail Sales • Restaurant and Hospitality • Call Center OR • General Labor Lonestar Distribution provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: • Full-time, flexible schedule • Professional demeanor • Strong communication skills • Team player and mission driven Lonestar Distribution is actively recruiting, so don't delay!
    $850 weekly 29d ago
  • AMTEX BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer service representative job in Laredo, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 17d ago
  • Service Writer

    Lewis Energy Group 3.9company rating

    Customer service representative job in Encinal, TX

    Coordinates logistical activities related to maintenance and repair of assets for the client base in which the Maintenance Department supports. Receives work requests, prepares Work Orders and oversees associated processes, and acts as the Emaint. subject matter expert. Responsibilities Customer Service: Confers with managerial, internal, and external personnel to coordinate activities and resolve problems related to the servicing of LEG assets. Helps manage various aspects of the vendor and inter-departmental relationships. Work Orders: Oversees Work Order Processing and document processing to support the Business Units assigned. Prepares work orders in RTA and ensures accuracy. Assists with "Open Work Order" daily review, estimating maintenance resources, equipment, assist in ordering of spare parts, etc. to complete jobs on time and on target. Training: Helps develop, implement, and adjust Emaint. training documentation, processes and maintenance service methods for the Maintenance Department. Must be able to effectively coach/train maintenance personnel,(ADD and rig managers) in the proper documentation and closing of work orders to ensure accurate information for improved data analytics. Reporting: Generates and prepare reports on Emaint. trend analysis related to repairs for all work completed in the Maintenance Department. Qualifications Education and/or Experience One-year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Fleet management software experience is preferable. Certificates, Licenses, Registrations N/A Other Skills and Abilities Strong organizational and time management skills. Strict attention to detail. Strong written and verbal communication skills. Ability to work and interact with others effectively as well as the ability to work independently. Other Qualifications N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move more than 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
    $34k-49k yearly est. Auto-Apply 18d ago
  • Automotive Customer Care Specialist

    Sames Motor Company 3.9company rating

    Customer service representative job in Laredo, TX

    Full-time Description Are you a people person with a passion for helping others and a knack for phone conversations? Ready to start a steady, rewarding career in a professional environment with no cold calling, and no high pressure sales tactics? We are looking for motivated Call Center Representatives to join our customer communication team. You'll be the first point of contact for customers who've reached out to us - your job is to answer questions, schedule appointments and create a world class customer experience. What You'll Be Doing: Answer inbound phone calls and internet leads from interested customers Reach out to warm leads - customers who already inquired with us Ask the right questions to uncover customer needs Schedule appointments for our sales team Follow up with customers after their visit or purchase This is not a cold calling job. You're responding to real interest from real customers - no hard sells, just meaningful conversations. Requirements You'll Love This Job If You: Enjoy talking to people and building rapport Thrive in a structured, fast-paced environment Are comfortable using computers and phone systems Can stay organized while juggling multiple tasks Want some weekends off and a job that offers stability and growth Qualifications: High School diploma or equivalent Previous experience in customer service, call center, BDC, or hospitality a plus - but not required Strong verbal communication and active listening skills Self motivated, goal oriented, and a team player What We Offer: $31,200/year base salary + commission 40-hour work week - no Sundays, no major holidays Full Benefits: Health, Dental, Vision, 401K, Paid Vacation, Disability & Life Insurance Opportunity for growth within dealership group Paid training Clean, comfortable work environment Recognition programs and team-based culture Salary Description $31,200
    $31.2k yearly 60d+ ago
  • Customer Service Representative

    Healthcare Support Staffing

    Customer service representative job in Laredo, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system. Qualifications Minimum Education/Qualifications/Licensures: High School Diploma/GED Bilingual English/Spanish CSR/Call center experience Healthcare experience: Preferred but not a must Additional Information Location: 6999 McPherson Rd, Ste 213 Laredo, Texas 78041
    $25k-34k yearly est. 14h ago
  • Customer Service Representative - State Farm Agent Team Member

    Manuel Gomez III-State Farm Agent

    Customer service representative job in Laredo, TX

    Job DescriptionBenefits: Short-term disability insurance Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Since opening our doors in 2011, weve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with funwe keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work. Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives. If youre motivated, team-oriented, and ready to grow in a supportive environment, youll find our agency a rewarding place to build your career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Manuel Gomez III - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 24d ago
  • Customer Service Rep (08361) - 4301 San Bernardo Ave

    Domino's Franchise

    Customer service representative job in Laredo, TX

    About Us Rainbow Pizza, dba Domino's, is a locally owned and operated Domino's franchise dedicated to providing excellent service, quality food, and a positive team environment. We take pride in delivering hot, fresh pizza and great customer experiences while supporting our employees and the communities we serve. Job Description As a Customer Service Representative (CSR) you are often the first person to welcome and interface with Domino's customers. As such, enthusiastic customer communication, positive personality, and punctuality are essential to success in this role. Additionally, the ability to maintain professional appearance in accordance with Domino's and Team Dynamic image standards is required - you are the face of the brand! Additional duties and responsibilities include, but are not limited to the following: Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, and make sound ethical judgments in a timely manner. Enthusiastic customer greeting and positive personality - taking orders with a smile! Operate, clean, and maintain all store facility and equipment. Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork. Prepare product to Domino's specifications and guidelines. Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery. Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Comfortability utilizing a computer keyboard, touch screen, and foot-paddle. Physical Requirements: (including, but not limited to the following): Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities: Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”. Bulk product deliveries are made two to three time per week, and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking. You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks. Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes. Qualifications 16 years of age and older. Must Pass a Background check Ability to multitask and manage time effectively in a fast-paced environment Bilingual (English/Spanish) capabilities are a plus Ability to remain calm and professional in challenging situations Flexible schedule, including availability for evenings, weekends, and holidays as needed Additional Information · Depth perception · Ability to differentiate between hot and cold surfaces Temperaments · The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions Physical Requirements including, but not limited to the following: Standing · Most tasks are performed from a standing position Walking · For short distances for short durations Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5' · Cases are usually lifted from floor and stacked onto shelves up to 72high Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray Pushing · To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push · Trays may also be pulled Climbing · Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station · Toe room is present, but workers are unable to flex their knees while standing at this station · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day · Forward bending is also present at the front counter and when stocking ingredients Crouching/Squatting · Performed occasionally to stock shelves and to clean low areas Reaching · Reaching is performed continuously; up, down and forward Hand Tasks · Eye-hand coordination is essential; use of hands is continuous during the day · Frequently activities require use of one or both hands · Shaping pizza dough requires frequent and forceful use of forearms and wrists
    $25k-34k yearly est. 6d ago
  • Customer Service Representative

    Alphagraphics-Us779

    Customer service representative job in Laredo, TX

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, were looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer.
    $25k-34k yearly est. 2d ago
  • US Customs Brokerage CSR (107)

    Talent Cloud Partners

    Customer service representative job in Laredo, TX

    Filing import declarations on behalf of Importers. Generate, file, and maintain up-to-date customer records, reports, documentation, databases, etc. Respond to customer inquiries and follow-up to ensure issue resolution and customer satisfaction. Collaborate with coworkers and other departments to ensure data integrity and compliance with customer operating procedures. Requirements Direct experience working with US Customs Brokerage Experience in Entry Processing via ACE including: 7501 HTS detailed classifications OGA including TTB, FDA, USDA ACH payments Ability to work with demanding deadlines Excellent communication skills, both verbal and written Ability to work both independently as well as part of a team Must be detailed oriented Solid knowledge of air and ocean ports
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Charlie Clark Auto Group

    Customer service representative job in Laredo, TX

    Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own! We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Greet customers in-person and over the phone with professionalism and a smile Schedule appointments Act as a liaison between customers and service advisors Check up on customers in the showroom Help keep the lobby, organized, and welcoming MONDAY-SATURDAY 7:00AM TO 4:00PM Requirements: Bilingual in Spanish Strong communication and interpersonal skills Prior experience in customer service (auto industry is a plus) Comfortable with computers, scheduling software, and multitasking Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Us779

    Customer service representative job in Laredo, TX

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer. Compensation: $15.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $15 hourly Auto-Apply 30d ago
  • Customer Service Supervisor

    CJ Logistics Corp

    Customer service representative job in Laredo, TX

    Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization." The Customer Service Supervisor is responsible for leading the customer service team to align client expectations with operational performance. This role ensures service excellence through proactive collaboration, effective reporting, and resolution of service issues. The Supervisor acts as a liaison between customers and operations, providing data-driven insights, managing escalations, and supporting the development and performance of the customer service team. Essential Job Duties & Responsibilities Customer Engagement & Relationship Management * Serve as the main point of contact for customer service-related inquiries, requests, and escalations. * Build and maintain strong relationships with customers to ensure expectations are met and exceeded. * Address customer requirements, quality concerns, volume spikes, and exception requests, collaborating with internal stakeholders for solutions. Data Reporting & Analysis * Produce, deliver, and interpret regular KPI and operational performance reports using CJ Logistics tools. * Monitor and analyze carrier performance, inbound load quality, consignee performance, and order fulfillment. * Review and assess demand forecasts and labor planning to identify and address variances. Operational Leadership * Assist recruiting, interviewing, and onboarding new team members. * Supervise, train, and support the Customer Service Specialists, fostering a collaborative, high-performing team culture. * Execute staffing plan and resource allocation for the Customer Service team to ensure adequate coverage. * Conduct performance reviews and provide constructive feedback for achieving service excellence and operational objectives. * Collaborate with Operations, Inventory, and Quality teams to resolve service or inventory management issues. * Oversee exception management processes, ensuring customer requests are handled efficiently and accurately. Continuous Improvement & Communication * Identify opportunities for service improvements and process optimization. * Lead regular team meetings to communicate updates, align goals, and share best practices. * Provide timely updates and reporting to both customers and internal leadership. Compliance & Other Duties * Ensure adherence to all company policies, safety standards, and customer requirements. * Participate in training programs to enhance professional development and operational knowledge. * Perform other related job duties as assigned or required. Required Qualifications * Bachelor's Degree in Business, Supply Chain, or a related field is preferred or equivalent relevant experience. * 2+ years of supervisory experience in customer service or operations. * Advanced proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Access). * Proven ability to analyze data and provide actionable recommendations. * Demonstrated ability to manage performance and lead teams in a fast-paced environment. * Strong interpersonal and communication skills. * Ability to travel as needed. Preferred Qualifications * Experience in warehousing, logistics, or supply chain environments. * Experience with KPI reporting and customer service tools. Physical Requirements This is largely a sedentary role requiring the physical ability to: * Sit for prolonged periods of time at a desk while working on a computer * Use hands and fingers to operate a keyboard, mouse, and telephone * Speak and hear clearly in person, virtually, and over the phone * Occasionally stand, walk, reach, stoop, or lift up to 10 pounds Work Environment This position operates in a hybrid environment, with responsibilities carried out in both a warehouse setting and an office environment. In the warehouse, the employee is exposed to: * Varying temperatures, including but not limited to refrigerated or non-climate-controlled areas * Loud noise levels, such as machinery, forklifts, and conveyor systems * Dust, odors, and airborne particles * Concrete flooring and moving mechanical equipment * Frequent exposure to powered industrial vehicles and warehouse traffic The employee is required to wear personal protective equipment (PPE) such as steel-toed shoes, safety glasses, and high-visibility vests. In the office environment, the employee will use standard office equipment such as computers, phones, photocopiers, filing cabinets, and printers. The noise level in the office is typically quiet to moderate, and the area is climate-controlled. Location/Remote Eligibility This role may be performed on-site only. This position requires occasional domestic travel to other CJ facilities and may include up to (10/30/50/75%) travel. Schedule Flexible hours may be required to support deadlines or cross-functional collaboration. Reasonable Accommodation: This job description sets forth the essential job duties and responsibilities for the position. An employee assigned to this position must be able to perform these essential functions with or without reasonable accommodation. The Company will provide reasonable accommodation(s) to a disabled employee in accordance with, and as required by, applicable law. An employee seeking a reasonable accommodation should contact Human Resources. Equal Employment Opportunity: The Company is an Equal Opportunity Employer, and relies on the diverse skills, backgrounds and perspectives of its people to drive change, innovation and growth. The Company prohibits discrimination against applicants and employees on the basis of race, color, religion, sex, gender, age, pregnancy, sexual orientation, marital status, national origin, citizenship status, disability, genetic information, gender identity or expression, covered veteran status or any other characteristic protected by applicable law. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, transfer, discipline, compensation, benefits, and termination of employment. Violations of this policy must be reported to the Company as stated in the Reporting Discrimination, Harassment and Retaliation Section of the Employee Handbook. Candidates must complete an application at: ************************************************ "At this time, CJ Logistics America is unable to offer visa sponsorship or support for work authorization."
    $32k-46k yearly est. 8d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer service representative job in Laredo, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 6d ago
  • Customer Service Representative - Driving

    SP 4.6company rating

    Customer service representative job in Laredo, TX

    Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. Assists customers in making payment to fully automated revenue control equipment Helps customers with parking services and facilitates the expedient flow of traffic through the facility Leads programs to improve client and customer satisfaction Assists in the management of the day-to-day activities of the assigned location. Monitors parkers in pay-in lanes Interacts with customers in a friendly and professional manner Provides assistance to customers that have forgotten where they parked their vehicle. Performs other necessary functions as assigned. Conducts garage and facility audits as required by management. Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. Makes change (if required) for customers before transactions. Quotes rates for parking services. Gives directions to customers to various locations in the city. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner (if required). Maintains cleanliness of facility and picks up trash in the surrounding area. Presents themselves professionally (neat appearance and in uniform) at all times while at work. Arrives to work on time for scheduled shifts. Completes any other duties that may be assigned by the supervisor. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The exposure level in the work environment to vehicle emissions is moderate to high The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $11.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $11 hourly 19d ago
  • Customer Service Specialist

    The Social Barber

    Customer service representative job in Laredo, TX

    Position: Customer Service Specialist Support Staff Job Summary: Responsible for the overall customer service levels of The Social Barber shop, bar and spa. Primary Responsibilities: Providing superior customer service to ensure the customers are experiencing a unique, one of a kind service that will guarantee their return Cheerfully greet customers upon arrival and guide them through our list of products and services Maintain a presentable and professional appearance for our customers Provide a tour of our location and present any specials, memberships, products etc. Offer, place orders, retrieve and serve beverages and / or snacks Communicate and follow up with the other team members and customer to ensure the customer is receiving an excellent customer service experience Provide assistance to the other team members while they are servicing our customers such as retrieving other supplies the team member might require or retrieving another beverage for the customer Promote services and membership programs Sell products or cosmetic supplies Systems utilization to schedule, view, communicate, document services rendered and check out patrons Offer to schedule customers next appointment Show our customers how to book their next service online Ask our customers about their experience and if they would like to share their feedback with us Ask our customers if they would recommend us to their family, friends and on social media Open and close the location Participate in team meetings, trainings and continuing education programs Consistently provide communication to the managers about our customer service levels from observations and customer's feedback Assist in inventory and supply management Assists with the Social Media presence and marketing Assist manager in the marketing efforts of the business Perform other administrative duties Clean around station, shop, bar, spa, restrooms and assist in washing/drying towels Stock shelves with products Must be able to drive to other businesses for the purpose of picking up supplies Maintain any required licenses Adhere to all regulatory, safety and sanitation policies and procedures and ensure staff is doing the same Perform any other duties assigned by the manager and/or owner Compensation: $10.00 Per Hour
    $10 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Laredo 3.6company rating

    Customer service representative job in Laredo, TX

    Responsive recruiter At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $20k-24k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative (1338)

    American Builders and Contractors Supply Co 4.0company rating

    Customer service representative job in Laredo, TX

    ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $48k-84k yearly est. Auto-Apply 49d ago
  • Customer Service Representative

    Healthcare Support Staffing

    Customer service representative job in Laredo, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system. Qualifications Minimum Education/Qualifications/Licensures: High School Diploma/GED Bilingual English/Spanish CSR/Call center experience Healthcare experience: Preferred but not a must Additional Information Location: 6999 McPherson Rd, Ste 213 Laredo, Texas 78041
    $25k-34k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Laredo, TX?

The average customer service representative in Laredo, TX earns between $22,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Laredo, TX

$29,000

What are the biggest employers of Customer Service Representatives in Laredo, TX?

The biggest employers of Customer Service Representatives in Laredo, TX are:
  1. Domino's Pizza
  2. U-Haul
  3. Domino's Franchise
  4. Healthcare Support Staffing
  5. Manuel Gomez III-State Farm Agent
  6. Talent Cloud Partners
  7. SP Plus
  8. Adecco
  9. Circle K
  10. NEXTAFF
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