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Customer service representative jobs in Laredo, TX

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  • Customer Accounts Advisor

    Aarons 4.2company rating

    Customer service representative job in Laredo, TX

    The salary range for this role is $12.25 to $13.00 per hour*. is also eligible for incentive pay based on performance. Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership. Skills for Success Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life. The Work Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments. Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone Sell customers on the benefits of timely lease agreement renewal payments Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals Assist with merchandise returns and guest deliveries as directed by management Clean and certify merchandise in the Quality Assurance Center for all items personally returned Complete and maintain weekly vehicle maintenance sheet and route sheets daily Load, secure and protect product in company vehicle Safely operate company vehicle Assist the Sales Team as needed Any reasonable duties requested by management Requirements United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18. Must meet DOT requirements to obtain certification in required states (United States) Ability to work schedule of hours varying from 8 am to 9 pm Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly Two years of retail/customer service experience preferred High School diploma or equivalent preferred Excellent interpersonal and communication skills High energy with the ability to effectively perform all functions of the store and multitasking effectively Proper telephone etiquette Uphold the Aaron's Brand and protect company assets Maintain a professional appearance Proficient computer skills Aaron's Total Rewards Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**: Paid time off, including vacation days, sick days, and holidays Medical, dental and vision insurance 401(k) plan with contribution matching *Note that the pay range provided above is the lowest to highest ratewe in good faith believe we would pay for this role at the time of this posting. We may ultimately paymore or less than the posted range, and the range may be modifiedin the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable.The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remainsin the Company's sole discretion unless and until paid and may be modifiedat the Company's sole discretion, consistent with the law. **Benefits vary based on FT and PT employment status.
    $12.3-13 hourly 4d ago
  • Customer Service Agent

    DSV Road Transport 4.5company rating

    Customer service representative job in Laredo, TX

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - Laredo, W Bob Bullock Loop Division: Group Job Posting Title: Customer Service Agent Time Type: Full Time SUMMARY The Customer Service Agent manages client inquiries and ensures quality response in a timely fashion. Coordinates with the client, internal DSV teams and external partners to meet and exceed customer expectations while achieving DSV Transportation Management's internal goals ESSENTIAL DUTIES AND RESPONSIBILITIES * Responsible for handling inquiries and providing information; primary point of contact with the customer * Provides expediting, tracing and POD support as required * Resolves issues raised by the customer quickly and efficiently * Prepares and distributes weekly, monthly and quarterly reports on freight * Manages premium freight data base * Captures, enters and reports data accurately; ensures the attainment of key performance indicators * Provides ad hoc reporting and analysis as requested * Becomes proficient in all DSV Transportation supported operations at the facility * Identifies and implements cost and process improvements * Documents cost avoidance and savings attained * Works on special projects and assignments as needed OTHER DUTIES * Supports Implementation, Account Management and Customer during account set-up. * Prepares and maintains Standard Operating Procedures (SOPs) as assigned. * Performs other duties as required. * Ability to listen and comprehend instructions. * Ability to work independently while recognizing the need to be part of a team. * Strong aptitude for organization with high volume of paperwork. * Bring a can do attitude to work every day. * Willingly assist coworkers with projects. * Great Work Ethic (puts company's needs ahead of personal ambition). SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * High School diploma. * 2 years' experience in a logistics, customer service or related field SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Proficient typing and PC skills required * Proficient with all Microsoft Office computer applications Language Skills * English (reading, writing, verbal) Mathematical Skills * Intermediate PREFERRED QUALIFICATIONS Education and/or Experience * College degree. * 3 years' experience in a logistics, customer service or related field PHYSICAL DEMANDS While performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. Must be able to travel by plane and automobile (if applicable). WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. At Will Employment DSV Air & Sea Inc. employees are hired for an undefined period of time as "at will" employees. This means that an employee may be terminated for any reason, or no reason at all, at any time, provided the discharge does not violate any law*. Additionally, each employee has the right to terminate his/her employment at any time. *Except if employed in Montana, where termination requires just cause. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. For this position, the expected base pay is: $14.00 - $18.75 / Hourly. Actual base compensation will be determined based on various factors including job-related knowledge, skills, experience, and other objective business considerations. DSV does not accept unsolicited agency resumes. Please do not forward unsolicited resumes to our website, employees, or Human Resources. DSV will not be responsible for any agency fees associated with unsolicited resumes. Unsolicited resumes received will be considered property of DSV and will be processed accordingly without fees. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $14-18.8 hourly 7d ago
  • Customs Brokerage Specialist

    DHL (Deutsche Post

    Customer service representative job in Laredo, TX

    Job title: Customs Brokerage Specialist DHL Global Forwarding manages the flow of goods and information across a customer's global supply chain utilizing air/ocean/ground transportation, customs brokerage services, and dedicated warehousing/distribution centers. We are part of Deutsche Post DHL, the world's leading logistics provider with operations in over 220 countries. Visit our career site on the web at ******************************************* We have an outstanding career opportunity for a Customs Brokerage Specialist in our Laredo, TX facility. In this role, you will be responsible for ensuring the completion of customs entry documentation into the customs database system on behalf of our customers. Come join our DHL team and establish a career with the largest global transportation and logistics company! Key Responsibilities: * Documentation and Recordkeeping: Prepare and review customs documentation, including import and export declarations, commercial invoices, packing lists, and other required customs paperwork. Maintain accurate records and ensure proper retention of customs-related documents. * Customs Clearance: Coordinate and oversee customs clearance processes, including classification, valuation, and duty/tax determination. Liaise with customs brokers, freight forwarders, and other relevant parties to facilitate timely and accurate customs clearance. * Tariff Classification: Determine the correct tariff classification of goods based on their characteristics and composition. Ensure accurate and consistent application of tariff codes to facilitate proper duty assessment * Customs Compliance: Ensure compliance with customs laws, regulations, and procedures by staying up-to-date with changes in customs requirements and implementing necessary measures to maintain compliance. * Communication and Collaboration: Maintain effective communication and collaboration with internal stakeholders, such as procurement, logistics, and sales teams, to gather necessary information and resolve customs-related issues. Liaise with customs authorities and external partners as needed. * Risk Management: Identify and assess potential customs compliance risks, and develop and implement mitigation strategies to minimize exposure. Monitor and investigate customs-related incidents or non-compliance issues. * Continuous Improvement: Identify opportunities for process improvement, automation, and efficiency gains in customs operations. Recommend and implement enhancements to streamline customs clearance processes and reduce costs. Skills and Qualifications: * Experience in customs operations, customs brokerage, or trade compliance within the logistics or supply chain industry preferred * Proficiency in all Microsoft Office Products including Word, Excel and PowerPoint * Excellent attention to detail and accuracy * Strong analytical and problem-solving skills with the ability to navigate customs regulations and resolve customs-related issues. * Effective communication and interpersonal skills to collaborate with internal teams, customs authorities, and external partners. * High School diploma or GED required. * Ability to work under pressure and meet tight deadlines in a fast-paced environment. * Strong organizational skills and the ability to prioritize and manage multiple tasks simultaneously. Pay Range: $20.62 - $27.50/hr.+ (Based on Experience) Benefits (All Non-Union Employees) * Compensation: Competitive base salary plus role dependent performance-based incentives. * 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution. * Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate. * Medical: Comprehensive plans covering preventive care, inpatient/outpatient services, and prescriptions. * Vision: Optional coverage for exams, frames, and contacts. * Dental: Optional coverage for preventive, basic, and major services. * Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days. Equal Opportunity Employer DHL Global Forwarding is committed to equal employment opportunities, evaluating all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Work Authorization Applicants must be legally authorized to work in the United States. Visa sponsorship is not available for this role. #LI-RL2 ","title
    $20.6-27.5 hourly 60d+ ago
  • Customer Service

    Lone Star Distributions 4.1company rating

    Customer service representative job in Laredo, TX

    Lonestar Distribution - Laredo Texas $850.00+ PER WEEK AS PER WRITTEN AGREEMENT Full-time Hours 20 HARD WORKING CAREER-ORIENTED MEN AND WOMEN (18 yrs and over) TO START IMMEDIATELY.No experience necessary.We will provide full product education.Must be neat in appearance and have vehicle.Company offers incentives, management trainee programs, paid vacations,franchise(s) offered within 60 to 90 days for those willing to move up the ladder. Experience wanted from the following areas: • Customer Service • Retail Sales • Restaurant and Hospitality • Call Center OR • General Labor Lonestar Distribution provides excellent earning potential and the chance to develop marketing, sales, management and customer service skills that will benefit you long-term. Our company has a competitive, yet supportive culture based on trust and integrity that has allowed us to grow over the years. Requirements: • Full-time, flexible schedule • Professional demeanor • Strong communication skills • Team player and mission driven Lonestar Distribution is actively recruiting, so don't delay!
    $850 weekly 28d ago
  • AMTEX BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer service representative job in Laredo, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 16d ago
  • Service Writer

    Lewis Energy Group 3.9company rating

    Customer service representative job in Encinal, TX

    Coordinates logistical activities related to maintenance and repair of assets for the client base in which the Maintenance Department supports. Receives work requests, prepares Work Orders and oversees associated processes, and acts as the Emaint. subject matter expert. Responsibilities Customer Service: Confers with managerial, internal, and external personnel to coordinate activities and resolve problems related to the servicing of LEG assets. Helps manage various aspects of the vendor and inter-departmental relationships. Work Orders: Oversees Work Order Processing and document processing to support the Business Units assigned. Prepares work orders in RTA and ensures accuracy. Assists with "Open Work Order" daily review, estimating maintenance resources, equipment, assist in ordering of spare parts, etc. to complete jobs on time and on target. Training: Helps develop, implement, and adjust Emaint. training documentation, processes and maintenance service methods for the Maintenance Department. Must be able to effectively coach/train maintenance personnel,(ADD and rig managers) in the proper documentation and closing of work orders to ensure accurate information for improved data analytics. Reporting: Generates and prepare reports on Emaint. trend analysis related to repairs for all work completed in the Maintenance Department. Qualifications Education and/or Experience One-year certificate from college or technical school; or three years related experience and/or training; or equivalent combination of education and experience. Language Skills Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Mathematical Skills Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Computer Skills To perform this job successfully, an individual should have knowledge of Microsoft Office applications. Fleet management software experience is preferable. Certificates, Licenses, Registrations N/A Other Skills and Abilities Strong organizational and time management skills. Strict attention to detail. Strong written and verbal communication skills. Ability to work and interact with others effectively as well as the ability to work independently. Other Qualifications N/A Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit. The employee is frequently required to stand; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to walk; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and taste or smell. The employee must occasionally lift and/or move more than 100 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to moving mechanical parts and outside weather conditions. The noise level in the work environment is usually moderate.
    $34k-49k yearly est. Auto-Apply 17d ago
  • Automotive Customer Care Specialist

    Sames Motor Company 3.9company rating

    Customer service representative job in Laredo, TX

    Full-time Description Are you a people person with a passion for helping others and a knack for phone conversations? Ready to start a steady, rewarding career in a professional environment with no cold calling, and no high pressure sales tactics? We are looking for motivated Call Center Representatives to join our customer communication team. You'll be the first point of contact for customers who've reached out to us - your job is to answer questions, schedule appointments and create a world class customer experience. What You'll Be Doing: Answer inbound phone calls and internet leads from interested customers Reach out to warm leads - customers who already inquired with us Ask the right questions to uncover customer needs Schedule appointments for our sales team Follow up with customers after their visit or purchase This is not a cold calling job. You're responding to real interest from real customers - no hard sells, just meaningful conversations. Requirements You'll Love This Job If You: Enjoy talking to people and building rapport Thrive in a structured, fast-paced environment Are comfortable using computers and phone systems Can stay organized while juggling multiple tasks Want some weekends off and a job that offers stability and growth Qualifications: High School diploma or equivalent Previous experience in customer service, call center, BDC, or hospitality a plus - but not required Strong verbal communication and active listening skills Self motivated, goal oriented, and a team player What We Offer: $31,200/year base salary + commission 40-hour work week - no Sundays, no major holidays Full Benefits: Health, Dental, Vision, 401K, Paid Vacation, Disability & Life Insurance Opportunity for growth within dealership group Paid training Clean, comfortable work environment Recognition programs and team-based culture Salary Description $31,200
    $31.2k yearly 60d+ ago
  • Call Center Customer Service Representative (139)

    Talent Cloud Partners

    Customer service representative job in Laredo, TX

    Perfect opportunity for customer service oriented individual. We are looking for customer service representatives that will serve as the face of the company for scheduling and providing all around service to potential and current patients. Great Incentives/Bonus Structure! Schedule appointments for patients. Answer telephone promptly and in a polite and professional manner. Obtain and enter accurate demographic information into Patient File (address, telephone number,name of insurance or self-pay status). Schedule appointment correctly - review appointment date, time, location, and provider name with caller. Inform caller of items to bring to appointment (including insurance card, medications, office visit fee, and verification of income - if applicable). Remind caller to arrive 15 to 30 minutes before scheduled appointment to complete paperwork. Remind caller of cancellation/no-show policy. Answer questions and offer other information, as requested, to provide patient-focused service.
    $25k-34k yearly est. 60d+ ago
  • Customer Service Rep(06584) - 3911 Jaime Zapata Memorial Hwy

    Domino's Franchise

    Customer service representative job in Laredo, TX

    ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older Pass a background check GENERAL JOB DUTIES Operate all equipment Stock ingredients from delivery area to storage, work area, walk-in cooler Prepare product Receive and process telephone orders Take inventory and complete associated paperwork Clean equipment and facility approximately daily TRAINING Orientation and training provided on the job. Additional Information COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS/SKILLS Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movement with speed. Ability to enter orders using a computer keyboard or touch screen.;
    $25k-34k yearly est. 6d ago
  • Customer Service Representative - State Farm Agent Team Member

    Manuel Gomez III-State Farm Agent

    Customer service representative job in Laredo, TX

    Job DescriptionBenefits: Short-term disability insurance Licensing paid by agency 401(k) Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Since opening our doors in 2011, weve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with funwe keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work. Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives. If youre motivated, team-oriented, and ready to grow in a supportive environment, youll find our agency a rewarding place to build your career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Manuel Gomez III - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-34k yearly est. 23d ago
  • Customer Service Representative

    Healthcare Support Staffing

    Customer service representative job in Laredo, TX

    HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Company Job Description/Day to Day Duties: Outbound calls to a list of members which is provided daily. Objective is to verifying if the member is truly is a member. Candidates need to be comfortable reading, memorizing a script over time, as well as speaking and typing. The script is a list of questions and as the customer answers the agent is expected to input the customer's response and answers into system. Qualifications Minimum Education/Qualifications/Licensures: High School Diploma/GED Bilingual English/Spanish CSR/Call center experience Healthcare experience: Preferred but not a must Additional Information Location: 6999 McPherson Rd, Ste 213 Laredo, Texas 78041
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Alphagraphics-Us779

    Customer service representative job in Laredo, TX

    Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW: As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, were looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer.
    $25k-34k yearly est. 31d ago
  • Customer Service Representative

    Charlie Clark Auto Group

    Customer service representative job in Laredo, TX

    Are you a people person with a passion for cars and customer service? Join our team at Charlie Clark Nissan, where we treat every customer like family and every vehicle like it's our own! We're looking for a Customer Service Representative who can be the friendly face and helpful voice of our busy dealership. If you're organized, detail-oriented, and thrive in a fast-paced environment, we want to hear from you. Responsibilities: Greet customers in-person and over the phone with professionalism and a smile Schedule appointments Act as a liaison between customers and service advisors Check up on customers in the showroom Help keep the lobby, organized, and welcoming MONDAY-SATURDAY 7:00AM TO 4:00PM Requirements: Bilingual in Spanish Strong communication and interpersonal skills Prior experience in customer service (auto industry is a plus) Comfortable with computers, scheduling software, and multitasking Education/Experience High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Life insurance Opportunities for advancement Paid time off Vision insurance About Us: At Charlie Clark Auto Group, (AMARU), we lead with LOVE in everything we do, towards our people, our community, our family, and our faith. Rooted in the enduring values and legacy of Charles and Dorothy Clark, Maricruz Aurora Aguirre, Nana, and those who paved the way before us, LOVE is the driving force behind everything we do. Join us and be part of our ORALÉ TEAM!
    $25k-34k yearly est. 60d+ ago
  • Customer Service Representative

    Us779

    Customer service representative job in Laredo, TX

    Benefits: Bonus based on performance Company parties Competitive salary Employee discounts Free food & snacks Free uniforms Opportunity for advancement Paid time off Training & development BENEFITS/PERKS: Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development COMPANY OVERVIEW:As an established leader in the Printing, Design, and Shipping industries our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Our tight-knit team in AlphaGraphics - US779 is actively seeking a Customer Service Representative (CSR) to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. More than anything, we're looking for highly-collaborative and dependable teammates that are driven by the opportunity to contribute to the success of a local business. We are a small, passionate, and fast-paced team that is fully invested in the success of our company, and we value contributions from each team member. WHAT WE EXPECT OF YOU: Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. WHAT YOU BRING TO THE TABLE: Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. The employer posting this position, evaluating potential candidates, and making all hiring decisions is an independently owned and operated Alphagraphics franchisee. If hired, Franchisee will be your employer. Compensation: $15.00 per hour At AlphaGraphics, we offer careers for everyone! Whether you are just starting out, looking for that next great growth opportunity, or seeking a change, we have exciting roles to suit you. We pride ourselves on our training programs in management, sales, operations, print, signs, design, and marketing. Join us with or without experience, and we will succeed together as a team! We invite EVERYONE to apply! *AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business.
    $15 hourly Auto-Apply 31d ago
  • Customer Service Teammate

    Go Car Wash Management Corp

    Customer service representative job in Laredo, TX

    Job Description TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation. Our Teammates in this role typically earn $13.00/hour, which includes a base pay of $11.00/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $11-13 hourly 6d ago
  • Customer Service Representative - Driving

    SP 4.6company rating

    Customer service representative job in Laredo, TX

    Job Description SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there's no fumbling with tickets, machines, apps, or credit cards. You just “drive in and drive out.” We are the largest parking network in America, with over 23,000 employees powering mobility at over 4,000 locations across North America and Europe. Today, we are reinventing parking. Because it's important, it's everywhere and impacts everyone. Tomorrow, we will power checkout-free experiences anywhere you go to make the everyday experiences of living, working, and playing remarkable - giving us back our most valuable asset, time. Responsibilities Ensures highest quality customer service and assists the maintenance team with keeping all common areas by the entrances and exits clean. Assists customers in making payment to fully automated revenue control equipment Helps customers with parking services and facilitates the expedient flow of traffic through the facility Leads programs to improve client and customer satisfaction Assists in the management of the day-to-day activities of the assigned location. Monitors parkers in pay-in lanes Interacts with customers in a friendly and professional manner Provides assistance to customers that have forgotten where they parked their vehicle. Performs other necessary functions as assigned. Conducts garage and facility audits as required by management. Counts “bank” of revenue (if required) at beginning of shift to ensure starting total is correct. Makes change (if required) for customers before transactions. Quotes rates for parking services. Gives directions to customers to various locations in the city. Resolves customer complaints independently or with the aid of a supervisor. Answers telephone in a prompt and courteous manner (if required). Maintains cleanliness of facility and picks up trash in the surrounding area. Presents themselves professionally (neat appearance and in uniform) at all times while at work. Arrives to work on time for scheduled shifts. Completes any other duties that may be assigned by the supervisor. Qualifications Qualification Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education Required: High School Diploma or an equivalent combination of experience and education Experience Required: Experience with automated parking access control hardware and software or a high aptitude for technology. Availability to Work: Special shift requirements, if any, will vary depending on a location's hiring needs. If applicable, availability to work 2nd shift, 3rd shift and/or week-ends may be required. License Requirement: The employee will be required to have and maintain a valid state-issued driver's license with a current address and acceptable driving record. Mathematical Skills: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to make change. Language Skills: Ability to read, write and interpret the English language. Ability to effectively present information in one-on-one and small group situations to customers, clients, supervisors and other employees of the organization. Reasoning Ability: Ability to apply common sense understanding to carry out detailed but standard written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Adaptability: Adapts to changes in the work environment; Able to deal with change, delays, or unexpected events. Judgment: Exhibits sound and accurate judgment. Other Skills and Abilities: Ability to use clock (standard/military time), calculator (optional) or credit card machine to handle transactions. Ability to maintain a pleasant and mannerly demeanor when speaking on the telephone and with the public. Ability to effectively respond to customer problems or complaints. Must be proactive with strong personal drive and proven customer service skills and must be willing to lead by example. Must be willing to work a flexible schedule. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to loud. The exposure level in the work environment to vehicle emissions is moderate to high The exposure level in the work environment to extreme hot/cold temperatures is moderate to high. The work environment is subject to all weather conditions including, but not limited to, precipitation and wind. The exposure level in the work environment to bright sunlight and nighttime working conditions is high. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to stand, walk, use hands to finger, handle, or feel objects, tools, or controls and reach with hands and arms. Specific vision abilities required by this job include close vision. Salary Range: $11.00 per hour Benefits: Eligible employees will participate in the various benefits plans including medical, dental, vision, flexible spending accounts, long/short term disability, life insurance, accident insurance, 401k and paid time off. SP+ is an equal opportunity employer committed in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, color, ancestry, religion, sex, age, national origin, citizenship status, marital status, sexual orientation, veteran status, gender identity, disability or other classes protected by federal or state law. SP+ does not tolerate harassment or retaliation against any employee or applicant based on these characteristics or because the individual exercised their EEO rights. Right to Work Poster SP+, a Metropolis Company, may utilize an automated employment decision tool (AEDT) to assess or evaluate your candidacy for employment or promotion. AEDTs are used to assist in assessing a candidate's application relative to the required job qualifications and responsibilities listed in the job posting. As part of this process, SP+ retains data relevant to your candidacy, including personal information, for a period that is reasonably necessary for the use of the tool. If you are hired for the position, your data may become part of your employee records. If you are an applicant to a New York City job posting and wish to request an alternative selection process accommodation or have questions about our data retention policy, please contact ******************. We are here to assist you.
    $11 hourly 19d ago
  • Customer Service Specialist

    The Social Barber

    Customer service representative job in Laredo, TX

    Position: Customer Service Specialist Support Staff Job Summary: Responsible for the overall customer service levels of The Social Barber shop, bar and spa. Primary Responsibilities: Providing superior customer service to ensure the customers are experiencing a unique, one of a kind service that will guarantee their return Cheerfully greet customers upon arrival and guide them through our list of products and services Maintain a presentable and professional appearance for our customers Provide a tour of our location and present any specials, memberships, products etc. Offer, place orders, retrieve and serve beverages and / or snacks Communicate and follow up with the other team members and customer to ensure the customer is receiving an excellent customer service experience Provide assistance to the other team members while they are servicing our customers such as retrieving other supplies the team member might require or retrieving another beverage for the customer Promote services and membership programs Sell products or cosmetic supplies Systems utilization to schedule, view, communicate, document services rendered and check out patrons Offer to schedule customers next appointment Show our customers how to book their next service online Ask our customers about their experience and if they would like to share their feedback with us Ask our customers if they would recommend us to their family, friends and on social media Open and close the location Participate in team meetings, trainings and continuing education programs Consistently provide communication to the managers about our customer service levels from observations and customer's feedback Assist in inventory and supply management Assists with the Social Media presence and marketing Assist manager in the marketing efforts of the business Perform other administrative duties Clean around station, shop, bar, spa, restrooms and assist in washing/drying towels Stock shelves with products Must be able to drive to other businesses for the purpose of picking up supplies Maintain any required licenses Adhere to all regulatory, safety and sanitation policies and procedures and ensure staff is doing the same Perform any other duties assigned by the manager and/or owner Compensation: $10.00 Per Hour
    $10 hourly Auto-Apply 60d+ ago
  • Guest Service Representative

    Laredo 3.6company rating

    Customer service representative job in Laredo, TX

    Responsive recruiter At Nothing Bundt Cakes, we refer to our guest services representatives as Joy Creators! A Joy Creator sweetens up the place, setting the mood and making a stop in the bakery an event worth posting about. You'll get to play party planner by helping guests order the right cake for their celebrations and making sure their orders go off without a hitch. You'll make everyone feel welcomed, and you'll create an environment of generosity, happiness, and joy in your community. But it gets even better: We close early so you can enjoy your evenings. We offer flexible work schedules. We're keeping it casual. T-shirts and sneakers are where it's at! Cake discounts. Yummm! You don't have to be 18 to work here, so students can join us. This job is fun. It's literally a piece of cake! This is a great place to make new friends! You'll get trained. Not only on crafting cake, but on growing your career. We love to celebrate and bring joy to the community. Apply now. Joy is the job. Join Our Growing Family From “Happy Birthday” to “Just Because,” Nothing Bundt Cakes is committed to bringing joy to our guests and our communities and helping make every celebration sweeter! Each bakery offers a warm and welcoming work environment with team members who embody this joy-filled brand and possess a Servant's Heart, the Spirit of a Champion and the ability to make Genuine Connections. With over 500 bakery locations in 40+ U.S states and in Canada, there's plenty of opportunity to join our family! Click here to learn more about Nothing Bundt Cakes . Employees at a franchised Nothing Bundt Cakes bakery location are employed by the franchise owner/operator and are not employees of Nothing Bundt Cakes Corporate (the franchisor). All inquiries about employment should be directed to the franchise owner/operator and not to Nothing Bundt Cakes Corporate. Each franchise owner/operator is responsible for ensuring compliance with local, state and federal law. California Applicant Privacy Policy
    $20k-24k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative (1338)

    American Builders and Contractors Supply Co 4.0company rating

    Customer service representative job in Laredo, TX

    ABC Supply is the nation's largest wholesale distributor of exterior and interior building products. At ABC Supply, Inside Sales Associates provide unparalleled service as they help customers purchase the products they need to complete roofing, building, and remodeling projects. If you are committed to providing world-class service, have a passion for sales, and want to be part of a winning team, apply today! ABC Supply is proud to be an employee-first company. In fact, we have won the Gallup Great Workplace Award every year since its inception in 2007, and Glassdoor has named us one of the best places to work in the country. Be part of a company that recognizes your talents, rewards your efforts, and helps you reach your full potential. At ABC Supply, we have YOUR future covered. Specific duties may include: Determining customers' needs and recommending appropriate products and solutions Following a product/supply checklist for each customer's job and up-selling additional products and supplies Answering telephones and entering sales orders Accepting payment and applying it to the appropriate customer account Coordinating customer pick ups with the warehouse Following up on deliveries to ensure materials arrived on time with all items accounted for Reordering products to keep the store and warehouse shelves well stocked Addressing and resolving service concerns, should they arise Specific qualifications include: 1-2 years' experience in roofing, siding, and windows is preferred (roofing supply sales or site work with a crew) Excellent communication and interpersonal skills Effective time management and prioritization skills Basic computer skills Positive attitude and team player Detail and service-oriented Benefits may include: Health, dental, and vision coverage - eligible after 60 days, low out of pocket 401(k) with generous company match - eligible after 60 days, immediately vested Employer paid employee assistance program Employer paid short term and long term disability Employer paid life insurance Flex spending Paid vacation Paid sick days Paid holidays Equal Opportunity Employer / Drug Free Workplace ABC Supply values diversity and we actively encourage women, minorities, and veterans to apply.
    $48k-84k yearly est. Auto-Apply 48d ago
  • Customer Service Representative - State Farm Agent Team Member

    Manuel Gomez III-State Farm Agent

    Customer service representative job in Laredo, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Training & development ABOUT OUR AGENCY: Since opening our doors in 2011, weve built a strong team of nine dedicated professionals who love working together and serving our community. Our office culture blends professionalism with funwe keep things engaging with monthly promotions and team activities, while also recognizing and rewarding hard work. Team members enjoy competitive perks, including paid time off, a 401K plan, life insurance and short-term disability after one year of service, plus quarterly and Christmas bonuses. High performers can also qualify for exciting travel incentives. If youre motivated, team-oriented, and ready to grow in a supportive environment, youll find our agency a rewarding place to build your career. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Manuel Gomez III - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred. Must be able to work the following schedule: M-F 9am-3pm or 12pm-6pm Bilingual Spanish preferred.
    $25k-34k yearly est. 7d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Laredo, TX?

The average customer service representative in Laredo, TX earns between $22,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Laredo, TX

$29,000

What are the biggest employers of Customer Service Representatives in Laredo, TX?

The biggest employers of Customer Service Representatives in Laredo, TX are:
  1. Domino's Pizza
  2. Circle K
  3. U-Haul
  4. Domino's Franchise
  5. Healthcare Support Staffing
  6. Manuel Gomez III-State Farm Agent
  7. Talent Cloud Partners
  8. SP Plus
  9. Adecco
  10. NEXTAFF
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