Customer Loyalty Specialist (Logan, UT)
Customer service representative job in Logan, UT
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You'll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success-take the lead in shaping your career development, goals and future!
Customer Loyalty Professionals act as advocates, building confidence in our business to ensure our customers feel safe and protected. We are looking for individuals that excel in using problem-solving skills to find a solution that will benefit both our customers and our business.
Teamwork is important for us here at Vivint. As a Customer Loyalty Specialist, you will have the support of a Supervisor and Performance Specialist, both of whom will coach you regularly to ensure success. Throughout your employment, you will receive continual education on policies, procedures, and soft skills.
Who We are Looking For:
We are looking for individuals with a desire to deliver world-class customer service, a love for problem-solving, and a passion for proactively building a career.
Training: Paid, Mandatory In-person Training Monday - Friday
Starting Rate: $16.75/hr + Commissions
We want you to grow with us! Potential to make up to $18.25/hr within your first year.
*Promotions and compensation are dependent on performance and are not guaranteed*
Job responsibilities:
Deescalate customers and find resolutions for complex issues
Build genuine rapport with people and effectively assist customers with confidence, professionalism, and empathy.
Must be willing and able to offer customer savings incentives for our Partner Insurance Agency, Solar and NRG, and customer referral programs. (Disclaimer: You will not be required to sell insurance)
Actively answer incoming phone calls to support customers in addressing their product or service inquiries.
Retain new and end-of-term customers through resolving customer issues and renewal offers by utilizing active listening and effective sales and communication techniques.
What will make you successful:
Sales and communication skills (or a desire to learn these skills)
Strategic minded, Self-Motivated, and consistently excellent
De-escalation skills
Passion for providing quality customer service
Verbal and written communication skills
Computer Savvy (Ex. 40+ WPM, ability to navigate different/new software).
Well-versed in smart home technology and the products that we offer
Minimum Requirements:
Must be able to reliably commute to our Logan, UT office
Must be at least 18 years old
NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.
Official description on file with Talent.
Customer Service Associate
Customer service representative job in Clearfield, UT
Are you an energetic team-player that loves the outdoors?!
If so, we want you!
Velocity Car Wash is looking to add members to the team! We are looking for energetic people who want to contribute to a fun atmosphere. Our mission is to be fast, clean, dry and shiny in minutes. We value our team members as Family and realize if we love them our customers will love us. Our team members help hundreds of customers a day and enjoy the beautiful scenery while working outdoors!
Your responsibilities will include
Greeting Customers and helping them through the line
Explain different Wash options and show them the savings of our Monthly Fast Passes
Collect payment and Contact information
Help clients change plans and payment information
Keep the checkout area and Wash Areas clean and orderly
Job Requirements:
16 years old with a Valid Driver's License
Professional Appearance Standards
Must be a dependable, friendly, and responsible team member
Excellent communication and customer service skills
Are able to work various hours, weekends, and holidays
At this time, we are looking for FT employees with at least one weekend availabity
At Velocity Car Wash we have our Base pay starting at $13.00 with the opportunity to earn commission and tips! We offer Cross Training, Advancement & Promotion Opportunities for you to grow with our company. We do offer Health benefits including Vision, Dental and Life to our full-time employees!
Come join our Family and Apply today!
Customer Care Specialist
Customer service representative job in Ogden, UT
Job Description
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
Customer Service Representative - Part Time Patient Registration
Customer service representative job in Tremonton, UT
Shift Hours: Tuesday 5pm - 5am, Thursday 5am - 5pm, and rotating Saturday and Sunday 5am - 5pm R1 is the leading provider of technology-driven solutions that transform the patient experience and financial performance of hospitals, health systems and medical groups. We are the one company that combines the deep expertise of a global workforce of revenue cycle professionals with the industry's most advanced technology platform, encompassing sophisticated analytics, AI, intelligent automation, and workflow orchestration.
As our Customer Service Representative, you'll work to help our patients check into the Emergency Department. It's fast-paced on occasion and you'll be the person they rely on to answer questions during registration. You'll build trust in these interactions by collecting information accurately and quickly but also by listening with compassion - not just to hear information, but to address their fears, concerns, and questions.
To thrive in this job, you'll need to be a confident multi-tasker who is a quick study with technology and can type and answer phones. You don't need to have any previous experience or knowledge in healthcare. Since this is a hospital/lab environment, you will need to be prepared to see illness and injuries. We'll teach you everything you need to know, which makes this a perfect starting point to launch your healthcare career. You must also be up to date on all vaccinations, pass a drug test, and pass a background check prior to hire.
Here's what you can expect working in Patient Registration (Customer Service):
* Working on computers and answering phones to intake information in a busy environment. You'll work across multiple screens collecting details that must be input correctly between physician and nurse check-ins. You should feel comfortable working across multiple programs and typing as quickly as patients can talk. You will work around clinicians interrupting the registration process for emergent clinical care.
* Helping people who may be very ill or worried. We're not human computers intaking information. Patients need you to be there for them and listen carefully to ease their anxiety. You'll ask follow-up questions and build rapport in real time.
* Fast-paced work environment, often on your feet assisting patients complete their registration. While collecting patient and insurance information may seem straightforward, there is a lot of variation in health plans and coverage, that will require knowledge through training. While the data you collect may be predictable, the people you'll get it from aren't. You must work quickly and expect the unexpected. This is not a casual desk job.
* A team you can rely on. We care about your progress toward career goals. This is just the first step of your healthcare career at R1 RCM Inc.
Requirements:
* High School Diploma or GED
* Excellent customer service experience
For this US-based position, the base pay range is $15.00 - $20.28 per hour . Individual pay is determined by role, level, location, job-related skills, experience, and relevant education or training.
The healthcare system is always evolving - and it's up to us to use our shared expertise to find new solutions that can keep up. On our growing team you'll find the opportunity to constantly learn, collaborate across groups and explore new paths for your career.
Our associates are given the chance to contribute, think boldly and create meaningful work that makes a difference in the communities we serve around the world. We go beyond expectations in everything we do. Not only does that drive customer success and improve patient care, but that same enthusiasm is applied to giving back to the community and taking care of our team - including offering a competitive benefits package.
R1 RCM Inc. ("the Company") is dedicated to the fundamentals of equal employment opportunity. The Company's employment practices , including those regarding recruitment, hiring, assignment, promotion, compensation, benefits, training, discipline, and termination shall not be based on any person's age, color, national origin, citizenship status, physical or mental disability, medical condition, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status or any other characteristic protected by federal, state or local law. Furthermore, the Company is dedicated to providing a workplace free from harassment based on any of the foregoing protected categories.
If you have a disability and require a reasonable accommodation to complete any part of the job application process, please contact us at ************ for assistance.
CA PRIVACY NOTICE: California resident job applicants can learn more about their privacy rights California Consent
To learn more, visit: R1RCM.com
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Auto-ApplyActivation Client Specialist
Customer service representative job in Logan, UT
Pay: $16.85/hour + performance based tier pay
Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time
Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday.
Responsibilities
As an Activation Client Specialist, you will:
Research and respond to all direct correspondence with the clients that are sent.
Researching and Resolving Activation delays, Disconnects, and Client requests.
Coordinate conversations between clients and team members.
Responsible for calling and responding to direct calls from Utility Coordinators.
Research and document client disconnects
Providing a high-level summary of the disconnect and resolution.
Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice
Preferred Skills
Approachable and able to work with a team
Clear and professional written and verbal communication
Manage and prioritize workload for yourself
Composed and effective during high-stress situations
Outbound Sales Representative
Customer service representative job in Logan, UT
Direct Hire
Sales Development Representative | Logan, UT
Nexeo HR is hiring on behalf of a fast-growing, innovative software company based in Logan, UT that delivers cutting-edge solutions to cities and public agencies across the U.S. Their products streamline processes such as permitting, licensing, code enforcement, and communication-empowering local governments to serve their communities more efficiently.
We are actively seeking driven individuals for Sales Development Representative (SDR). Whether you're starting out or ready to grow, this opportunity offers structured training, clear career paths, and a collaborative, high-performance culture.
As an SDR, you'll play a critical role in pipeline development by engaging new prospects, scheduling software demos, and laying the foundation for successful sales. With proven performance, you'll have a clear pathway to advance into an AE role where you'll run full sales cycles and close deals.
Responsibilities
Make 60-75 outbound calls per day to government organizations and decision-makers
Generate interest and schedule virtual product demonstrations for the sales team
Follow up on inbound leads and maintain consistent communication with prospects
Qualify leads based on fit and readiness
Maintain accurate and up-to-date records in the CRM (Pipedrive)
Partner with Account Executives to transition qualified opportunities
Qualifications
Self-motivated and enthusiastic about launching a long-term career in sales
Comfortable and confident making high-volume outbound calls
Excellent verbal and written communication skills
Coachable, receptive to feedback, and eager to improve
Highly organized and able to manage multiple priorities
Familiar with Microsoft Office Suite
Experience with CRM systems (Pipedrive a plus)
Sales or customer service background is helpful, but not required
Must be able to work on-site in Logan, UT
Must pass a background check and drug screening
Pay
$40,000 - $60,000 per year
Schedule
Day Shift | Monday-Friday | 6:00 AM - 3:00 PM or 7:00 AM - 4:00 PM
Nexeo Benefits
Medical, Dental, Vision, Limited Life, Short-Term Disability.
Refer a Friend Bonus | Other Financial Incentives (Bonuses).
Weekly Pay | Direct Deposit | Rapid Pay Card.
Hassle-Free Job Search: A Nexeo Recruiter is always available to assist you.
Questions?
Call or Text our office today!
With 100+ jobs available, we're sure to find a job for you.
1476 North Main Street North Logan, Utah 84341
(P)(435) 363-9263
Nexeo provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, or genetics. In addition to federal law requirements, Nexeo complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Nexeo expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status.
Sales Development Representative | SDR | Tech Sales | Software Sales | Entry-Level Sales | Inside Sales | Lead Generation | Outbound Calling | Cold Calling | Demo Scheduling | B2G Sales | Government Software | Municipal Software | Public Sector Sales | Client Outreach | CRM (Pipedrive) | Sales Funnel | Prospecting | Logan Utah | SaaS Sales | Career Growth | Sales Training | High-Volume Calls | Paid Commission | Sales Bonuses | Phone Sales | Full-Time Sales | Part-Time Sales
INDEXC-HP
Customer Service Rep (7359)
Customer service representative job in Preston, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
Ready to become a customer service superhero? Join our team of smile-spreading, problem-solving wizards at Dominos! As our new Customer Service Rep, you'll be the friendly face and voice of our company, turning frowns upside down and making our customers' days brighter. Get ready for an adventure where no two days are the same, and your quick wit and charm can save the day!
Be the ultimate customer whisperer, decoding inquiries and dishing out info faster than you can say "How may I help you?"
Transform grumpy grumblers into happy campers with your Jedi-like complaint-resolution skills
Master the art of order juggling - process, return, exchange, repeat!
Play matchmaker between departments, ensuring customer needs find their perfect problem-solving match
Become a walking, talking product encyclopedia - impress customers with your vast knowledge of our offerings
Channel your inner detective to document customer interactions in our top-secret (okay, not really) CRM system
Be the Sherlock Holmes of customer service, identifying tricky issues and knowing when to call in the big guns (aka management)
Join our customer service Avengers for team pow-wows and training sessions to level up your superpowers
Help craft the ultimate customer service playbook by contributing your genius ideas
Smash those performance goals like a boss and keep our quality standards flying high
Qualifications
Jedi-level communication skills, both in speaking and writing - you can explain things clearer than a crystal ball!
People skills that would make even Ryan Reynolds jealous - you can charm customers from all walks of life
Problem-solving abilities that would impress Einstein- you're always one step ahead of customer concerns
Tech-savvy enough to make Iron Man proud - you can navigate computer systems like a pro
CRM software experience that would make you the Yoda of customer data management
Multitasking skills that would put an octopus to shame - you thrive in our fast-paced, whirlwind environment
Math skills sharp enough to calculate the odds of successfully navigating an asteroid field (we promise, our transactions are easier!)
Zen master-level calm under pressure - you can turn conflicts into group hugs (metaphorically speaking, of course)
Eagle-eye attention to detail - you can spot a typo from a mile away
Team player vibes mixed with lone wolf independence - you're the Swiss Army knife of customer service
Flexibility that would make a yoga instructor envious - you bend and adapt to changing priorities like a champ
High school diploma or equivalent (bonus points if you graduated from Hogwarts or Xavier's School for Gifted Youngsters)
Previous customer service experience is great, but if you've got the potential of a superhero-in-training, we want to hear from you!
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative
Customer service representative job in Ogden, UT
The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities.
Previous work experience where you worked in-person with customers.
Experience using computers, and able to learn to use new technology and software.
Excellent keyboarding skills for data entry.
A commitment to providing fantastic customer service.
Able to work well and maintain a positive attitude in high-pressure situations.
A friendly, outgoing, patient personality.
You thrive working as part of team, pitching in wherever you're needed.
Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale.
Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc.
Responsible for processing payments from successful bidders
Provide customers with information about auxiliary services.
Ensure that superior customer service is always delivered to all customers.
Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers
Perform other duties as assigned.
Auto-ApplyFront End Customer Service Clerk
Customer service representative job in Plain City, UT
Title: Customer Service Clerk
Job Status
Full Time/Part Time
Department
Front End
Location
Kent's Market
Reports To
Front End Manager
The Customer Service Clerk plays an integral role in ensuring a seamless shopping experience for customers while maintaining an efficient checkout process. This position involves overseeing the front end operations, which includes managing cashiers to ensure that the store's appearance and workflow meet the company's standards. By coordinating the activities at the front end, the Customer Service Clerk ensures that customers receive prompt and courteous service, helping to enhance customer satisfaction and loyalty. Additionally, the role involves handling customer inquiries and resolving any issues that may arise, thereby acting as a bridge between the customers and the store's leadership team.
Essential Duties and Responsibilities
Is aware of ad items, special prices, coupon deals or other features that apply to the store's sales program. Always communicates the information to front-end personnel. Immediately notifies proper personnel of any pricing errors or items not found on file.
Continually observe the front-end for proper coverage during high volume times and ensure additional help is put in as needed. Help whenever needed and have the ability to operate the cash register efficiently, bag customer's purchases and perform all related checkout procedures in a fast, friendly, and accurate manner.
Assist in ensuring the availability, control and proper use of front-end supplies including: bags, register tapes, office forms, cleaning supplies, etc. within established budgets and guidelines.
Ensure timely control, accuracy and security of cash in registers and safe.
Ability to implement all security and cash drawer accounting procedures as outlined by company policies. Follow company policy in opening and closing the store.
Exhibit and develop maximum customer relations through a friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Maintain good working relationships with other department managers with objective of improving sales storewide.
Comply with all company policies, programs and directives as specified in the Core Values.
Provide professional example for other store team members to follow.
A Customer Service Clerk will assist with general housekeeping duties as assigned.
Supports the team by taking on additional tasks or responsibilities as requested.
Position Requirements
MINIMUM AGE: 18 Years of age required to sell tobacco products and/or alcohol
Please note: weekend shifts are required (holidays as applicable)
Cashier experience and using computerized cash register systems
Excellent communication skills that include good listening skills and the ability to provide clear direction both written and verbal
Demonstrated team building and leadership skills
The ability to handle and prioritize multiple demands and remain calm under pressure
Good computer skills including word, spreadsheet, and database systems
Physical/Sensory Demands
Work is generally performed in a safe and comfortable store environment with the possibility of frequent exposure to hot or cold conditions. While performing the duties of this job, the associate is regularly required to grasp, push, pull, carry, stoop, twist, crouch, and reach; perform tasks requiring repetitive motion and eye, hand and foot coordination; hear and respond to customer inquiries. Also requires standing, walking and bending throughout the entire workday and the ability to maneuver heavy objects weighing up to 50 pounds from location to location.
Benefits
Benefits offering: Full time ONLY (health, dental, vision, life, 401(k), paid time off)
10% off groceries for you and your family
Flexible scheduling
Opportunities for advancement
Kent's Market is an equal opportunity employer. We prohibit unlawful discrimination against applicants or employees on the basis of race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other status protected by applicable federal, state or local laws.
Insurance Resolution Specialist - Administrative Services East - Full Time
Customer service representative job in Ogden, UT
Under the direct supervision of the Business Services Assistant Manager, the Insurance Resolution Specialist is responsible for all issues relating to patient accounts receivable. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
* Medical (including a partially company funded HSA option and in-house discount plan)
* Dental, Vision, Disability and other plan coverage options.
* Company paid life insurance for employees and their families.
* Employee Assistance Program that provides free counseling to employees and their families.
* Paid Time Off and Holidays
* Scholarship Program
* 401k with generous profit sharing contributions.
* In nearly all cases, no nights, weekends or holiday shifts.
* Competitive pay starting at 17+ an hour depending on experience.
* Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
* Salary ranges reviewed annually.
* Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing **********************
Easy ApplyGuest Services Representative
Customer service representative job in Ogden, UT
We are looking for an energetic, positive individual who thrives in a fun, fast-paced environment to be a Guest Services Representative (GSR). Full or Part Time will be considered.
The right person shares our values and is passionate about working together as a team to provide amazing experiences for our guests.
At Skinny Dogz we view our team as our first guests. This means we do our best to provide you with the best experience possible at the highest level possible.
We teach, train and develop our team to be the best and brightest people the industry has.
Duties and Responsibilities
Legendary Customer Service.
Contribute to an environment that is fun and professional.
Work with the team to execute goals.
Collaborate with the team to develop new ideas to ensure an exceptional guest experience.
Maintain an awareness of all products and promotions.
Continually improve the center's appearance and visual appeal by cleaning and organizing.
Follow all Company policies, procedures, systems, processes, and directions.
Provide effective communication with guests, leadership team and peers.
Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
Assess and solve guests needs. Escalate any need you cannot solve to management.
Complete other duties as assigned by the leadership team.
Required Skills and Qualifications
Personable but professional demeanor.
Computer literate with ability to learn new software programs and applications easily.
Able to walk, bend, stand and move around the center for extended periods.
Ability to work varied hours/days as business dictates.
Able to lift 35 pounds.
Must be available to work nights, weekends and holidays.
Our Core Values
Team Work
We are stronger and better as a Pack. We consider the impact we may have on others before we act. We value others' contributions to the pack.
Honesty
We believe in honesty in all circumstances, which holds our pack together. We work to build trust with others in every transaction and interaction.
Enjoyment
We do what we enjoy and we enjoy what we do. We live in the now and leave everything else at the door. We find the fun, if not then WE CREATE IT!
Professionalism
We de-escalate situations. We only use proper tone and appropriate language. We do everything in a professional manner.
Accountability
We take responsibility for our actions. We seek out solutions to all problems with necessary action.
Courage
We ALWAYS act on what we stand for. We will step out of our comfort zone to elevate the guest experience. We make sure all guests feel safe.
Kindness
We treat others the way we want to be treated. We realize everyone has different feelings, needs, and goals. We make sure everyone feels included.
Financial Services Representative (Overstaff)
Customer service representative job in Ogden, UT
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative (Overstaff) is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $17 - $19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyPatient Financial Services Representative
Customer service representative job in Preston, ID
Full-time Description
Job Title: Patient Financial Services Representative
Department: Business Office
Reports To: Revenue Cycle Director/Patient Service Supervisor
FLSA Status: Non-Exempt
Hours: 40/week
Shift: Days
JOB DESCRIPTION
The Patient Financial Services Representative supports Patient Service Representatives and assists patients with financial inquiries related to their care. This role helps patients understand their financial responsibilities, provides clear explanations of billing statements, and facilitates payment processing. The representative ensures a positive and professional patient experience while upholding hospital policies and maintaining confidentiality. The duties listed below are intended only as illustrations of the various types of work performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to this job.
Provide patient financial support
Respond to patient calls and inquiries regarding financial questions, billing concerns, and account details
Explain insurance coverage, out-of-pocket costs, and patient financial responsibility in a clear and compassionate manner
Review and interpret billing statements, insurance explanations of benefits (EOBs), and account balances
Process patient payments accurately and securely
Assist patients with setting up payment plans when appropriate
Document all interactions and transactions in the hospital's billing or EMR systems
Work closely with Patient Service Representatives to provide support for complex billing questions
Escalate issues to the Revenue Cycle Director or Patient Service Supervisor as needed
Maintain strong working relationships with other business office team members
Follow hospital financial policies and procedures
Ensure accuracy in all patient account updates, documentation, and payment handling
Maintain confidentiality by protecting sensitive, proprietary, or confidential information. Adhere to HIPAA privacy and security requirements
Protects patients and employees by adhering to infection-control policies and protocols
Must wear Personal Protective Equipment (PPE) as required to maintain Infection Control Standards as set by the facility
Performs other related duties as assigned
REQUIRED SKILLS/ABILITIES/COMPETENCIES
Proficient in Microsoft Office Suite or related software
Thorough understanding of education tracking practices and techniques
Excellent leadership skills
Ability to interact effectively with people who have widely differing backgrounds
Excellent oral and written communication skills in English
Attention to detail and follow-through on work tasks
Ability to handle many tasks at one time
Ability to develop and maintain relationships with vendors
Excellent interpersonal and conflict resolution skills
Excellent organizational skills and attention to detail
Excellent time management skills
Strong analytical and problem-solving skills
Ability to prioritize educational courses
Ability to act with integrity, professionalism, and confidentiality
Proficiency with or the ability to quickly learn the organization's electronic medical record, medical equipment, and other technologies
Proficiency in faxing, emailing, and Google Suite
Ability to perform basic mathematical calculations, balance and reconcile figures, and perform some statistical analysis
Requirements
MINIMUM QUALIFICATION
Must have a High School Diploma or GED Equivalent
Ability to understand and explain basic billing and insurance concepts
Basic proficiency with computers and office software
Previous experience in healthcare billing, patient financial services, customer service, or a related field
Familiarity with medical terminology, insurance processes, or hospital billing systems
ESSENTIAL JOB FUNCTIONS
Regular and predictable attendance
Regularly required to sit, bend, stoop, and stretch
Requires eye-hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment
Requires a normal range of hearing and eyesight to record, prepare, and communicate appropriate reports
Frequently able to lift/carry up to 50 pounds
This job's specific visual abilities include reading and interpreting reports and data
Prolonged periods sitting at a desk and working on a computer
Must be able to access and navigate throughout the department within the organization's facilities
Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing, accessing necessary information, emailing, and relocating educational equipment to classrooms, among other tasks
WORK ENVIRONMENT
FCMC operates 24 hours a day, every day of the year. The operational needs of departments may require that you be available to work all shifts, including weekends and holidays, to meet the needs of patients.
The employee generally works in typical office conditions, with a quiet noise level.
Occasional exposure to emotional or physical stress.
The employee works in the hospital setting.
May be required to travel to other facilities to obtain training as necessary.
Project Manager / Inside Sales Representative
Customer service representative job in Ogden, UT
Job DescriptionBenefits:
401(k) matching
Company parties
Health insurance
Paid time off
AlphaGraphics is focused on helping local businesses design and produce various materials used for marketing and operations. We are a global leader in marketing and print communications. As a locally owned franchise, our business is connected to a worldwide network of AlphaGraphics business centers.
The franchise location in South Ogden is regularly recognized in the AlphaGraphics network as a top-performing center. Our team enjoys a vibrant and creative environment. We are problem solvers who take pride in meeting the needs of our customers. We seek an energetic, positive person to join our team as an Project Manager/Inside Sales Representative.
Qualifications include:
Prior experience in sales or in-person customer service is expected.
Experience in printing, signs, and/or marketing is preferred.
Qualified candidates will excel at building lasting relationships with customers and team members.
Excellent written and verbal communication skills are required.
Expected attributes include professional decorum, reliability, and perseverance.
Responsibilities include:
Develop expertise about our industry, qualifying you to provide consulting services to our customers.
Learning and following our MIS systems and production procedures.
Providing customers with project estimates and following a prescribed follow-up process to win the job.
Assisting the owner and/or sales team members with managing orders, focusing on quality and on-time delivery.
Performing production work as needed.
Developing leads for new business opportunities by upselling and cross-selling within existing accounts.
Developing leads for new business opportunities through inbound leads, phone calls, in-person customers, and your own networking efforts.
Compensation:
The starting hourly rate is $15 - $18, depending on experience and demonstrated aptitude.
After completion of the training period, a monthly commission will be paid for projects managed. Experienced inside sales representatives can earn between $5,000 and $25,000 in annual commissions.
Customer Service Associate at Clearfield Velocity Car Wash
Customer service representative job in Clearfield, UT
Job Description
Are you an energetic team-player that loves the outdoors?!
If so, we want you!
Velocity Car Wash is looking to add members to the team! We are looking for energetic people who want to contribute to a fun atmosphere. Our mission is to be fast, clean, dry and shiny in minutes. We value our team members as Family and realize if we love them our customers will love us. Our team members help hundreds of customers a day and enjoy the beautiful scenery while working outdoors!
Your responsibilities will include
Greeting Customers and helping them through the line
Explain different Wash options and show them the savings of our Monthly Fast Passes
Collect payment and Contact information
Help clients change plans and payment information
Keep the checkout area and Wash Areas clean and orderly
Job Requirements:
16 years old with a Valid Driver's License
Professional Appearance Standards
Must be a dependable, friendly, and responsible team member
Excellent communication and customer service skills
Are able to work various hours, weekends, and holidays
At this time, we are looking for FT employees with at least one weekend availabity
At Velocity Car Wash we have our Base pay starting at $13.00 with the opportunity to earn commission and tips! We offer Cross Training, Advancement & Promotion Opportunities for you to grow with our company. We do offer Health benefits including Vision, Dental and Life to our full-time employees!
Come join our Family and Apply today!
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Customer Care Specialist
Customer service representative job in Ogden, UT
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
💡
No medical experience required. We provide full paid training and national certification.
About the Role
As a Customer Care Specialist, you'll work closely with patients undergoing Transcranial Magnetic Stimulation (TMS) treatment - a non-invasive, FDA-approved therapy for depression and other mental health conditions. You'll be a calming, consistent presence throughout their care experience.
Key Responsibilities:
Deliver one-on-one support during patient treatment sessions
Operate and monitor TMS equipment (training provided)
Encourage patients using positive tools like journaling, goal-setting, and mindfulness
Maintain accurate session records and communicate with medical staff
Create a warm, supportive environment for every patient
About Serenity Healthcare
Serenity Healthcare is a national mental health provider offering personalized, evidence-based treatment for people who haven't found relief through traditional therapies. Our team uses FDA-cleared TMS technology and a whole-person approach to help patients heal from anxiety, depression, PTSD, and more.
Ready to Make a Difference?
Apply now and be the reason someone finds hope again.
Serenity Healthcare is an equal opportunity employer. All qualified applicants are encouraged to apply.
Requirements
Who We're Looking For
We hire people for character and heart, not just experience. We're especially interested in individuals with backgrounds in:
Customer service, hospitality, education, retail, or similar people-facing roles
A passion for supporting others through tough times
Strong emotional intelligence and a calm, kind demeanor
Minimum Requirements:
2+ years of full-time professional experience (any industry)
Clear, professional verbal and written communication skills
High level of empathy, patience, and emotional resilience
Punctual, dependable, and open to feedback
Must be authorized to work in the U.S.
Background check and drug screening required
Benefits
Why Join Serenity Healthcare?
At Serenity, you'll do more than work - you'll help people take back their lives.
Benefits Include:
90% employer-paid medical, dental & vision
10 PTO days (15 after 1 year) + 10 paid holidays
401(k)
Rapid promotion opportunities as we grow
Positive, mission-driven culture where your contribution matters
Auto-ApplyActivation Client Specialist
Customer service representative job in River Heights, UT
Pay: $16.85/hour + performance based tier pay Hours: Full Time, Monday-Friday 8:00 AM - 5:00 PM Mountain Time Activation Client Specialists coordinate with clients and the appropriate parties to make for a smoother utility activation or deactivation process. You will field questions and issues from clients, then research the appropriate response or action. You will coordinate between the client, team members, and utility providers or tenants, to work out a solution. Your ability to build strong relationships with clients will be a direct reflection of how they view the company. Come join a successful team dedicated to quality work and true client satisfaction. Phone use in this position is about 75% of the workday.
Responsibilities
As an Activation Client Specialist, you will:
* Research and respond to all direct correspondence with the clients that are sent.
* Researching and Resolving Activation delays, Disconnects, and Client requests.
* Coordinate conversations between clients and team members.
* Responsible for calling and responding to direct calls from Utility Coordinators.
* Research and document client disconnects
* Providing a high-level summary of the disconnect and resolution.
* Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice
Preferred Skills
* Approachable and able to work with a team
* Clear and professional written and verbal communication
* Manage and prioritize workload for yourself
* Composed and effective during high-stress situations
Education
* High school diploma, GED, or equivalent
Customer Service Rep (07133)
Customer service representative job in Montpelier, ID
Wow 1st (DBA) is a locally owned and operated franchise. We strive to bring a smile to everyone's face and what's not better than to serve our community with fresh, fast, and hot product?
Job Description
We are seeking an enthusiastic and customer-focused Customer Service Rep to join our team in Montpelier, United States. As the face of our organization, you'll play a crucial role in ensuring customer satisfaction through professional and friendly interactions. This position offers an exciting opportunity to make a real difference in our customers' experiences while working in a dynamic and supportive environment.
Serve as the primary point of contact for customer inquiries, providing prompt and accurate information
Handle customer complaints and concerns with empathy and professionalism, working towards positive resolutions
Process orders, returns, and exchanges efficiently while maintaining attention to detail
Collaborate with other departments to ensure customer needs are met and issues are resolved in a timely manner
Maintain up-to-date knowledge of products, services, and company policies to provide accurate information to customers
Document customer interactions and update customer records in our CRM system
Identify and escalate complex issues to appropriate team members or management when necessary
Participate in team meetings and training sessions to continuously improve customer service skills
Contribute to the development of customer service best practices and standard operating procedures
Meet or exceed established performance metrics and quality standards
Qualifications
Excellent verbal and written communication skills with the ability to convey information clearly and concisely
Strong interpersonal skills and the ability to build rapport with customers from diverse backgrounds
Demonstrated problem-solving abilities and a proactive approach to addressing customer concerns
Proficiency in using computer systems, including keyboard and touch screen interfaces
Experience with customer relationship management (CRM) software
Ability to multitask and manage time effectively in a fast-paced environment
Basic math skills for processing transactions and handling financial inquiries
Knowledge of conflict resolution techniques and the ability to remain calm under pressure
Strong attention to detail and commitment to accuracy in all tasks
Ability to work independently and collaboratively as part of a team
Flexibility to adapt to changing priorities and customer needs
High school diploma or equivalent; additional customer service training or certification is a plus
Previous customer service experience preferred, but not required for candidates demonstrating strong potential
Additional Information
All your information will be kept confidential according to EEO guidelines.
Insurance Resolution Specialist - Administrative Services East
Customer service representative job in South Ogden, UT
Under the direct supervision of the Business Services Assistant Manager, the Insurance Resolution Specialist is responsible for all issues relating to patient accounts receivable.
Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to:
Medical (including a partially company funded HSA option and in-house discount plan)
Dental, Vision, Disability and other plan coverage options.
Company paid life insurance for employees and their families.
Employee Assistance Program that provides free counseling to employees and their families.
Paid Time Off and Holidays
Scholarship Program
401k with generous profit sharing contributions.
In nearly all cases, no nights, weekends or holiday shifts.
Competitive pay starting at $17.00+ hourly with the potential of higher starting pay based on experience.
Annual Performance/Merit Increase Program that offers up to a 5% pay increase.
Salary ranges reviewed annually.
Limited benefits for non-Full-Time employees.
Full job description is available upon request by emailing talent@ogdenclinic.com.
Previous Customer Service Wanted
Customer service representative job in Layton, UT
🌟 Previous Servers and Customer Service Wanted - Patient Care
💙 No Healthcare Experience Needed - Just Heart, Empathy & a Desire to Help Others Heal
✨ Make a Real Difference Every Day
Are you great with people and ready for work that actually matters? At Serenity Healthcare, we're redefining mental wellness with empathy, innovation, and life-changing care.
We're not looking for medical backgrounds - we're looking for human connection. If you've worked in customer service, hospitality, or any role that puts people first, you already have the foundation to succeed here.
🎓 Don't Have Healthcare Experience? We'll Train You!
We provide full, paid training and national certification. You bring:
✅ 2+ years of full-time work experience
✅ Strong communication skills
✅ A kind, composed, and positive attitude
✅ A passion for helping people feel seen, heard, and valued
👩 ⚕️ Your Role as a TMS Technician
As a TMS Technician, you'll guide patients through their healing journey, offering both emotional support and technical care using our advanced TMS therapy.
Your day-to-day:
Work one-on-one with patients during treatment sessions
Operate and monitor our high-tech TMS therapy machine
Use tools like gratitude, journaling, and goal-setting to encourage patient growth
Track and document progress to share with medical staff
Be a steady, supportive presence throughout each patient's care journey
🌱 What We're Looking For
You don't need a medical degree - just a genuine love for helping people.
We're seeking someone who:
Has 2+ years of customer-facing experience (e.g., retail, hospitality, education, etc.)
Is naturally empathetic, calm, and uplifting
Communicates clearly and professionally
Is reliable, growth-oriented, and receptive to feedback
Wants to be part of something bigger than a job
💼 Why You'll Love Working at Serenity
✔ Fulfillment - Help people take back their lives
✔ Career growth - We promote from within as we expand nationwide
✔ Supportive culture - You'll be valued for who you are and how you care
Our Benefits Include:
🏥 90% employer-paid medical, dental & vision
🏖 10 PTO days (15 after 1 year) + 10 paid holidays
💰 401(k) retirement plan
🚀 Rapid internal promotion opportunities
💡 About Serenity Healthcare
We're on a mission to change the mental health industry. Using FDA-approved TMS therapy and a holistic, patient-centered approach, we help people heal even when traditional treatments haven't worked. Our care is personal, proven, and powered by compassion.
📝 Apply Today - Be the Reason Someone Finds Hope Again
Serenity Healthcare is an equal opportunity employer. All qualified applicants are welcome. Employment is contingent upon successful background and drug screening.
Auto-Apply