Customer Service Enrollment Specialist - In Office
Customer service representative job in Lake Cherokee, TX
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
Customer Accounts Advisor
Customer service representative job in Marshall, TX
The hourly range for this position is $12.25 to $13.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Customer Support Representative (iCampPro)
Customer service representative job in Longview, TX
Who are we?
iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love.
The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week.
The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve.
Commitment to Excellence
Commitment to Customer Service
Solutions Focused
A Spirit of Teamwork and Collaboration
Taking Ownership
What will you be doing in the role?
Responding to customer inquiries via phone calls, emails, and live chats
Providing exceptional customer service by promptly addressing customer concerns and resolving issues
Assisting customers with product navigation, troubleshooting, and problem-solving
Collaborating with other team members and departments to resolve complex customer issues
Documenting customer interactions and maintaining accurate records
Keeping our Knowledge Base up to date with the latest information, FAQs, and resources
Assisting in the creation and maintenance of interactive demos and training materials to support customer education
Who are we looking for?
Passion for providing excellent customer service
Someone who thrives in a fast-paced environment
Two years prior experience in customer support, preferably with summer camp work experience
Excellent communication skills, both written and verbal
Strong technical problem-solving abilities
Ability to remain calm and professional in challenging situations
Attention to detail and strong organizational skills
Experience with help desk software or CRM systems is a plus
What does iClassPro offer?
An amazing work culture that provides growth for our people
Wonderful Paid Time Off for your life balance
Excellent variety of health benefits for your well being
Paid life insurance policy
401(k) match
Company events that we provide for our staff to enjoy
iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights.
To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Supervisor, Customer Services
Customer service representative job in Longview, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyout
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Auto-ApplySALES REPRESENTATIVE / CUSTOMER SERVICE
Customer service representative job in Longview, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Client Relationship Specialist
Customer service representative job in White Oak, TX
Job DescriptionClient Relationship Specialist‘A' Player Agreement Reports to: CEOPerformance Reviews: Monthly Type of Position: Full-TimeStrategic Role Summary: The primary mission of this position is to support effective and efficient people communication and relationship.
I possess and will live out the following core values:
Clearly Communicate
Own My Role
Remain Teachable
Everybody Matters
Key outcomes:
Convert incoming prospects into jobs - 85% conversion ratio
Financial Metrics accomplished (ex. A/R days and Operating Cash Flow)
Prioritized Key Activities1/I will handle incoming client communications by:
Daily:
Responding to all incoming communication streams (phone, social, etc.)
Booking and communicating with incoming client requests for service
Routing phone calls to the correct staff member
Overseeing job bookings on CRM platform while using intake scripts and zone scheduling
Inputting client job data and notes correctly
Conducting follow up on estimates, leads and work performed
Communicating any schedule needs or changes with clients and staff
Weekly:
Reaching out to past clients to fill job slots (20 per day)
Responding to client reviews
Monthly
:
Overseeing the Fab Floor Society schedule and ensuring clients and staff are communicated with
Managing ZMP plans
2/ I will provide essential financial support by:
Daily:
Retrieving and processing incoming checks and bills from FCS box and Post office box
Monitoring CRM's to ensure payment is collected timely
Tracking and presenting incoming call data (total calls, calls booked etc.)
Preparing financial or data reports concerning for management review
Weekly
Conducting outbound A/R calls and communicating results in weekly huddle
3/ I will provide key administrative support by:
Daily:
Being present and prepared for team huddles
Understanding how to use office equipment
Ensuring the front office is clean and reflects our brand well to staff and guests
Collecting and routing mail and deliveries to correct department
Assisting in KPI tracking
Monthly:
Calling pertinent contacts in case of office equipment failure (ex VOIP, Internet, landlord)
Maintaining office supplies to PAR levels
Aiding in overhead expense reduction\
I possess the following core competencies:
Basic understanding of Facebook and Instagram messaging/posting
Email and Google docs experience (ex. Docs and Sheets)
Previous use of a CRM or like platform
Excellent communication skills
Ability to multitask
Ability to problem solve
I understand that an 'A' Player is in the top 10% in the industry for his or her position as defined by this agreement, and I commit to be an 'A' Player.
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Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Longview, TX
Job DescriptionBenefits:
Licensing Paid
Hourly Plus Commission
Simple IRA
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Gilmer, TX
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Recreation Reservation Specialist
Customer service representative job in Longview, TX
Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required.
Examples of Duties
* Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces.
* Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts.
* Prepares and issues permits, contracts, invoices and other related reservation documentation.
* Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling.
* Provides exceptional customer service to residents, organizations and event planners.
* Assists in addressing and resolving customer concerns, scheduling conflicts or complaints.
* Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations.
* Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports.
* Coordinates billing, invoicing, and payment tracking for facility rentals and special events.
* Assists in planning, organizing and implementing special events and recreation activities hosted by the City.
* Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events.
* Monitors facility conditions and reports maintenance or custodial needs to appropriate staff.
* Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use.
* May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events.
* Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations.
* Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events.
* Attends departmental meetings and training as required.
* Performs other related duties as assigned or required.
Minimum Requirements
Education and Experience:
High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred.
Required Licenses or Certifications:
* First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment.
* Must possess a valid Texas Driver's License.
Physical Demands/Work Environment
* Work is performed in and around municipal recreation facilities.
* Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds.
* Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved.
All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement
Employer City of Longview
Address 302 W Cotton St.
Longview, Texas, 75601
Phone ************
Website *********************************
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Mineola, TX
Job DescriptionBenefits:
Opportunity for advancement
Paid time off
Training & development
State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Excellent communication skills - written, verbal and listening
People-oriented
Organizational skills
Self-motivated
Detail oriented
Proactive in problem solving
Dedicated to customer service
Experience in a variety of computer applications, particularly Windows
Pride in getting work done accurately and timely
Ability to work in a team environment
Ability to multi-task
Ability to effectively relate to a customer
Property and Casualty license (must be able to obtain)
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Winnsboro, TX
Job DescriptionBenefits:
Bonus based on performance
Competitive salary
Paid time off
Training & development
401(k) matching
Health insurance
Opportunity for advancement
Signing bonus
ROLE DESCRIPTION:
As a Customer Service Representative with the Bo Rester Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and recognizing customer needs.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven candidates with a positive attitude.
RESPONSIBILITIES:
Answer customer inquiries, provide policy information, and resolve issues.
Assist customers with policy changes and updates.
Process claims submissions and follow-up with customers.
Assist with customer retention strategies
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Must be willing to obtain Texas Insurance Licenses (Bonus paid when obtained)
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Opportunity for advancement
Paid time off
Training & development
Competitive salary
Flexible schedule
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a customer service representative with Taylor Berumen State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Tyler, TX
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
Dental insurance
Vision insurance
OVERVIEW:
The Customer Care Representative is the face of the agency and the front line of the Retention Team. They are responsible for providing World-Class service in handling the daily needs of existing customers by being proactive problem solvers and educators.
THE BOTTOM LINE:
The Customer Care Representative keeps the whole ship afloat by engaging with our existing customers to provide World-Class service. We define World-Class service as going the extra mile, doing the inconvenient and unexpected things that put a smile on someones face, and taking pains to make every interaction personal in a way the customer can recognize and remember.
To grow as a business, we must protect and care for the ones who have put their trust in us. This is how we maintain positive public opinion and word-of-mouth and reduce policy lapses and cancellations. The Customer Care Representatives role is to turn any customer interaction into a positive experience, support current agency focus or promotions, and assist in daily business operations.
Most people see insurance as something they have to have and think all companies and policies are the same. We must provide personalized, World-Class experience to differentiate ourselves and earn the right to educate our customers on how to manage the risks of everyday life, recover from the unexpected, and realize their dreams.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
AREAS OF ACCOUNTABILITY:
Maintain a high level of activity we work in a fast-paced industry in a team-oriented environment. Accomplishing all tasks in the time given supports the overall success of each team member and the agency as a whole.
Achieve your goals office goals are set to be achievable when activity levels are met.
Helping you achieve YOUR personal goals (financial, professional, family goals, etc.) is our mission at Team Endres State Farm.
Provide a World-Class Experience the Customer Care Representative is the face of the agency and is responsible for creating a positive and personal experience for every customer, every time.
Commit to continuous learning State Farm offers a wide and ever-growing range of products and services, and frequently provides new tools or improvements to existing tools to succeed in our mission. We must always remain experts on our systems and processes to provide professional service experiences every time.
Improve the culture insurance is a high-pressure industry. You are responsible for doing your part to add to the team culture with a positive and cooperative attitude.
IDEAL CHARACTERISTICS:
Optimistic
Kind
Collaborative
Deadline-Motivated
Smart
Customer Service Associate
Customer service representative job in Whitehouse, TX
Job Description
The Customer Service Associate is responsible for interacting with customers through incoming calls and emails to ensure all customer inquiries and problems are resolved, as well as providing support in day to day operation of the Customer Service Center. This role uses technology to interact, communicate, research, and resolve customer inquiries. The successful Customer Service Associate has excellent verbal and written communication skills, and is patient and empathetic to customer needs. This role reports to the Customer Service Manager.
Duties and Responsibilities
Provide professional and courteous customer service engagement via email, chat session, and telephone
Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the Order Management System (OMS) software application and Ecommerce platform
Maintain high level of product knowledge and best practices for upselling and maximizing sales opportunities
Maintain a solid product knowledge base of product lines
Assist in the maintenance and upkeep of the customer service facility
Practice shrinkage control through preventative measures
Maintain a professional and courteous relationship with all associates
Perform other miscellaneous duties assigned as per supervisors and general office instructions
Understand and adhere to company policies
Qualifications and Requirements
Detail oriented and customer service focused
Basic understanding of Microsoft Suite
Previous retail and/or call center experience a plus
Bilingual a plus
Good written and oral communication skills
Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment
Able to operate computer systems or handheld devices with minimal direction after receiving training
Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions
Able to be punctual for assigned shift and remain alert throughout shift
Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime
Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law.
Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at ************** or visit your nearest Cavender's store.
Customer Service Rep(6972) - 2100 Victory Dr
Customer service representative job in Marshall, TX
ABOUT THE JOB
We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude
As a Domino's Pizza CSR, you are the first contact with every Customer who calls our stores. Your professionalism and optimism is vital to creating a pleasant experience for Customers.
As a CSR you will receive training on our computer system and will gain confidence through working with Customers. Plus, we offer flexible hours. Starting @ $10-$13 Based on experience.
General Job Duties involve operation of all equipment; stock and rotate ingredients from delivery to storage/work area/walk-in cooler; prepare products; receive and process telephone and internet orders; count inventory and complete paperwork; clean equipment and facility. Customer service skills involve the ability to comprehend and communicate verbally and written with customers/co-workers over the phone and in person.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Rep
Customer service representative job in Jacksonville, TX
We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection
- Providing patient meal delivery and patient set-up with direct patient contact.
- Receive and process phone orders.
- Identifying patients who have not ordered meals with the assistance of the tray tracking system.
- Make meal rounds and collect survey information.
- Attends work and shows for scheduled shift on time with satisfactory regularity.
- Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements.
Requirements:
- Must have customer service experience.
- Must be familiar with EXCEL
- Must be able to pass a background check and drug screen.
Apply today! RESUME REQUIRED
Kyleigh, AWG ************
Code Services Officer
Customer service representative job in Tyler, TX
Performs a variety of routine and complex work in the interpretation and enforcement of adopted codes and related rules and regulations. This position reports to the Code Enforcement Field Supervisor. * Regularly patrols or inspects the City to monitor for violations of local codes. Regularly patrol, inspect and document substandard structures and monitor for violations of local codes. Drive each street of their zone and systematically work code violations throughout their entire assigned area.
* Responds to complaints of potential code violations relating to signing, building occupancy, nuisances, or other conditions; such as, housing conditions, construction, land use, zoning, illegal dumping, clearing of trees, overgrown weeds and brush lots, substandard structures, junked vehicles, parking on unimproved surfaces, or other code related matters.
* Conducts field investigations of potential violations; gathers evidence; questions or interrogates complainants, witnesses and suspects; compares facts to code requirements; makes findings; and issues warnings, correction notices, or citations. Monitors illegal dumping areas and deploys cameras as needed. Assist in obtaining, preparing, and presenting exhibits or other evidence during NRB meetings/hearings.
* Meets with citizens, owners, tenants, contractors, developers, businesses, etc. to review and explain code requirements and violations or potential violations; secures code compliance.
* Drafts and distributes a variety of correspondence, memoranda, notices, flyers, brochures, media releases, and reports relating to code enforcement issues and actions.
* Maintains a variety of logs and records related to inspection and enforcement activities; prepares recommendations for amendments and additions to codes or regulations, which relate to the position. Coordinates efforts with the police, planning, building and related departments, the prosecuting attorney, and other staff or agencies, as needed.
* Works with police and prosecutors to obtain written or tape-recorded statements, depositions, or admissions, as needed.
* Reviews cases being prepared for trial with emphasis on the evidentiary and legal issues crucial to successful prosecution. Prepares detailed reports of activities and investigations made; consults with prosecutors and prepares case report for court action; testifies in court.
* Assist in obtaining, enhancing, preparing, or presenting exhibits, or other evidence in court as required. Must be able to work alone, and be able to work well with department heads, citizens, employees, supervisors, and City Council. Must be able to work with a multitude of people and personalities.
* Must have knowledge of Code Enforcement principles, practices, and methods as applicable to a Municipal setting. Must be able to learn protocols, policies, and procedures.
* Must have knowledge of applicable laws (State and Local), standards and regulations relating to various land use, nuisance and public safety codes.
* Must have working knowledge of inspection techniques and construction/rehab principles.
* Must have ability to prepare, organize and maintain inspection field data and use sound judgment in drawing conclusions and making decisions. Must have ability to analyze complex situations and problems. Must have ability to comprehend and articulate complex facts and relationships in detail. Must have ability to summarize and write clearly, concisely, and legibly. Must have ability to communicate and testify in court in an objective, concise, and professional manner. Must have ability to follow verbal and written instructions, and handle stress for situations, and effectively deal with difficult or angry people.
OTHER JOB FUNCTIONS:
* Provides information to persons who request information or assistance in code enforcement related matters and educates the citizens through public speaking.
* Board up substandard structures.
* Perform light tests as needed.
* Ensure that all required certifications and continuing education is up to date.
* Performs other related duties as assigned.
SKILLS, KNOWLEDGE AND ABILITIES:
* Must have working knowledge of personal computers, accompanying software, and Word Processing and Data Base Software.
* Must be able to operate a motor vehicle, telephone, hand tools, mobile or portable radio, copy and FAX machine.
* Must be able to lift, carry, push, and pull 50-lbs. Must be able to sit and stand 4-hours daily. Must be able to bend, stoop, twist, turn, walk, climb, crouch, crawl run, kneel, balance, reach (high and low), grasp, jump, and throw. Must be able to feel and have good finger movement. Must have good speech, hearing, and sight (near, far, and depth perception. Must be able to tolerate climate and temperature changes, cold, heat, humidity, wetness, and dryness. Must be able to work in confined spaces, and with a variety of working conditions.
Education and Experience: High School Diploma or GED, plus one (1) year of experience in Code Inspection, Law Enforcement, Environmental Codes, or a related field required. Some college and supervisory experience preferred. Must be able to obtain Code Enforcement Certification within one (1) year of employment. Must possess a valid Texas Class "C" Driver's License, with a clear driving record.
It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal.
The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree.
The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check.
No person under eighteen (18) years of age will be employed in any regular full-time position.
Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager.
No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle.
This posting is subject to be removed at the discretion of the department providing the position.
Inside Sales Representative
Customer service representative job in Tyler, TX
"Join the Acme Brick Family" INSIDE SALES REPRESENTATIVE FLSA Status: Exempt Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day.
Summary
We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You'll be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love.
Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position.
* Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom
* Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources.
* Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features.
* Quotes prices and credit terms and prepares sales contracts for orders.
* Responsible for credit and collections regarding sales orders.
* Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules.
* Tracks stock levels.
* Enters new customer data and other sales data for current customers into computer database.
* Use of CRM tools to log and document opportunities and customer interactions
* Investigates and resolves customer delivery issues.
* Attends trade shows and other networking events as necessary
Skills and Experience Required for Success
* Ability to find solutions for customer and make recommendations to meet their needs
* Demonstrated prioritization/time management skills
* Self-motivation
* Must have excellent verbal and written skills
* Must be proficient in Microsoft Office
* Must have a reliable means of transportation
Competencies Required for Success
* Integrity
* Stays current with industry and market information that may reveal sales opportunities
* Initiative
* Flexibility
* Customer Service Orientation
* Analytical Thinking
Education
* Bachelor's degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience
We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
01740 Inside Sales
Customer service representative job in Tyler, TX
By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!!
The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest!
Your role at Sally Beauty:
Build relationships and inspire loyalty.
Recommend additional and complimentary products.
Inform customers of current promotions and events.
Set up advertising displays and arrange merchandise to highlight sales and promotional events.
Ensure our customers are informed about and enrolled in our Loyalty program.
Complete transactions accurately and efficiently.
Maintain a professional store environment and communicate inventory issues.
Demonstrate our Sally Beauty Culture Values.
We have a range of different working schedules and hours to suit everyone's needs.
Why you'll love working here:
The people are creative, fun and passionate about beauty.
Generous product discount and free sample products.
You will receive a great education regarding our products.
You will have ample opportunity for growth.
You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked.
Requirements:
Legal wants you to know:
Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation.
May be exposed to fumes and odors upon occasion.
Working Conditions/Physical Requirements
The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals.
Additional Information:
Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you.
“At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.”
Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability.
SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Auto-ApplySales Representative / Customer Service
Customer service representative job in Longview, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
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