Bishs RV - Customer Solutions Specialist, application via RippleMatch
Customer service representative job in Longview, TX
This role is with ABB. ABB uses RippleMatch to find top talent.
We are seeking a customer-focused, sales-minded Service Outfitter to join our team at Bish's RV. As the first point of contact for service guests, this position involves accurately identifying service needs, educating customers about their RV systems, recommending additional services when appropriate, and maintaining clear communication between customers and technicians. Acting as both a customer advocate and trusted advisor, you'll help deliver exceptional service while fostering long-term loyalty. Target compensation ranges from $60,000 to $80,000+, based on performance.
Key Objectives:
Deliver a consistently exceptional, customer-first experience from check-in to final delivery
Provide customer education through upselling and service recommendations that enhance safety, value, and enjoyment
Maintain high-quality scores through accurate documentation, professional communication, and attention to detail
Responsibilities:
Welcome and assist service customers in person and over the phone with professionalism and courtesy
Educate customers on needed repairs, maintenance intervals, and RV safety enhancements
Proactively recommend and upsell value-added services, accessories, or upgrades based on customer needs and coach feedback
Listen to customer concerns and clearly document service requests and recommended solutions
Communicate regularly with customers regarding service progress, costs, and any delays
Finalize service visits by walking customers through completed work, ensuring understanding and satisfaction
Close repair orders accurately, process invoices, and collect payments
Track and maintain service documentation and customer records in the system
Follow up after service to ensure satisfaction, address concerns, and generate repeat business
Competencies and Skills:
Neat, clean, and professional appearance
Ability to pass a background check and drug test
Excellent communication skills
Passion for delivering a superior customer experience
Strong organizational and time management skills
High attention to detail and quality control
Basic understanding of RV systems and repair terminology (training provided)
Computer proficiency with service management software and scheduling tools
A trainable mindset - eager to grow, coachable, and committed to continuous improvement
Expected Results:
High customer satisfaction and repeat business through personal connection and education
Increased average repair order (ARO) through effective service sales and upselling
Accurate and efficient work order creation and repair documentation
Clear, consistent communication with customers and internal teams
High-quality and accuracy scores in service performance metrics
Resources:
On-the-job training and mentorship from experienced team members
Access to service management software and customer database tools
Uniforms
Access to RV product training, service guides and technical manuals
A supportive and collaborative work environment focused on growth
Who We Are:
Bish's RV is one of the largest family-owned RV dealers in the country. We are dedicated to providing quality products and services that exceed the expectations of our customers, and to creating an atmosphere where our customers can enjoy a positive experience as friends of our family business.
Our company is currently experiencing record growth with more expansion on the way. The opportunities to grow within our organization are outstanding and our dedication to each employee's success is unparalleled.
We are looking for top performers who set high expectations for themselves and are willing to put in the time and effort to achieve them. We are a goal-driven company with a high-performance culture and believe in setting ourselves apart by being "Different with a Purpose." Our culture is built upon the foundation of these three core values: Being Genuine, Having Fun, and Driven by Results.
Perks:
Comprehensive benefits package including medical, vision, dental, and other supplemental coverages
401K with 5% match
Employee discounts
Company-paid life insurance
Gym membership reimbursement
Opportunities for advancement
Annual Incentive Trip for Top Performers
RV Borrowing Program
Incredible Team Culture
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Bish's RV honors our military service members, veterans, and their family members by being a military friendly workplace. Many of the positions within our organization are transferable from previous military occupations.
Auto-ApplyCustomer Experience Lead-Broadway Square Mall
Customer service representative job in Tyler, TX
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $16.25
Maximum Salary: $20.75
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
Customer Support Representative (iCampPro)
Customer service representative job in Longview, TX
Who are we?
iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love.
The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week.
The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve.
Commitment to Excellence
Commitment to Customer Service
Solutions Focused
A Spirit of Teamwork and Collaboration
Taking Ownership
What will you be doing in the role?
Responding to customer inquiries via phone calls, emails, and live chats
Providing exceptional customer service by promptly addressing customer concerns and resolving issues
Assisting customers with product navigation, troubleshooting, and problem-solving
Collaborating with other team members and departments to resolve complex customer issues
Documenting customer interactions and maintaining accurate records
Keeping our Knowledge Base up to date with the latest information, FAQs, and resources
Assisting in the creation and maintenance of interactive demos and training materials to support customer education
Who are we looking for?
Passion for providing excellent customer service
Someone who thrives in a fast-paced environment
Two years prior experience in customer support, preferably with summer camp work experience
Excellent communication skills, both written and verbal
Strong technical problem-solving abilities
Ability to remain calm and professional in challenging situations
Attention to detail and strong organizational skills
Experience with help desk software or CRM systems is a plus
What does iClassPro offer?
An amazing work culture that provides growth for our people
Wonderful Paid Time Off for your life balance
Excellent variety of health benefits for your well being
Paid life insurance policy
401(k) match
Company events that we provide for our staff to enjoy
iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights.
To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application.
iClassPro is an Equal Opportunity Employer.
Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position.
E-Verify is used to verify authorization to work in the U.S.
Customer Relations Representative - State Farm Agent Team Member
Customer service representative job in Longview, TX
Job DescriptionBenefits:
Simple IRA
Licensing Paid
Salary Plus Commission
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
Seasonal Customer Service Associate
Customer service representative job in Longview, TX
Goody Goody Liquor is a family-owned and operated retail company that prides itself on taking care of people. With over 60 years of serving our communities, we work hard to create a fun place to work and shop. Creating awesome celebrations is what we do best and we're ready to celebrate YOU!
Seasonal Tasting Table & Customer Service Associate - Share the Spirit of Celebration with Goody Goody Liquor!
Pay Rate: $18.00 - $22.00 per hour (based on experience)
Who We Are
Goody Goody Liquor is Texas's go-to destination for all celebrations! For nearly 60 years, we've built our success on exceptional people, an unbeatable culture, and a lasting commitment to the communities we serve.
All store team members play an essential role in building our brand by delivering excellent customer service. As a Seasonal Tasting Table & Customer Service Associate, you will provide service and drive sales by engaging with customers, advising them on products, and creating a welcoming experience at the tasting table and across the store.
This job posting is a seasonal role, you can expect this position to be short-term. At the end of the assignment, you'll have the opportunity to apply for a non-seasonal position if available.
Why Join Us?
Competitive Pay - Earn $18-$22 per hour based on experience.
Seasonal Opportunity - Perfect for candidates seeking holiday or short-term work.
Employee Discounts - Enjoy savings on your favorite wine, spirits, and more.
Fun, Fast-Paced Environment - Help customers discover new products during the busiest time of year.
Hands-On Experience - Learn about top brands and develop product knowledge.
You Will
Provide service, drive sales, and encourage repeat business by engaging with customers, recommending products based on their needs, suggesting additional items, and answering questions.
Conduct in-store tastings of wine, spirits, and non-alcoholic beverages following TABC and company guidelines.
Deliver exceptional service by greeting customers, building rapport, and providing product knowledge.
Maintain knowledge of promotions, advertisements, and loyalty programs.
Set up, restock, and break down tasting tables and displays.
Maintain safety, cleanliness, and compliance standards across the store.
Ensure adherence to all applicable laws and regulations related to the sale of alcohol.
Complete cross-functional responsibilities such as light merchandising, front-end assistance, or stocking as needed.
Perform other duties as assigned to support store operations.
What We're Looking For
High School Diploma or equivalent preferred.
1-3 years of work experience, with 1+ year in retail or hospitality preferred.
Strong interpersonal and communication skills with a team-player mindset.
Interest or experience in wine, spirits, or beverage retail preferred.
Comfortable with point-of-sale systems and inventory software (training provided).
Ability to work a flexible schedule, including evenings, weekends, and holidays.
Physical Requirements (with or without accommodations)
Must be 21 years of age or older (per TABC requirements).
Able to stand, walk, and bend for 8-10 hours per day.
Lift and move up to 50 lbs. repeatedly and climb ladders as needed.
May be exposed to varying indoor and outdoor temperatures throughout the workday.
Crafted for You
We recognize that our team members are our greatest asset. Every role at Goody Goody Liquor contributes to our success -and we're proud to offer competitive compensation and a supportive, fun work environment. Compensation may vary based on factors such as market location, experience, and skills.
Equal Employment Opportunity Statement
Goody Goody Liquor is proud to be an Equal Employment Opportunity (EEO) employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected status. We make reasonable accommodations during all aspects of the employment process, including interviews. Goody Goody Liquor is a Drug-Free Workplace.
Work schedule
Weekend availability
Monday to Friday
Holidays
Benefits
Paid training
Employee discount
Other
Floating Bilingual Customer Service Representative
Customer service representative job in Longview, TX
Job Responsibilities In this customer service role the majority of customer interaction will be over the phone; a friendly telephone presence and effective communication skills are essential. We are looking for a results-driven individual who thrives in a fast paced environment.
Providing exceptional customer service
Maintaining office cash with accuracy and security
Achieving account gain through proven loan judgment and effective customer solicitation
Ensuring compliance with state and federal lending regulations and Company policies
Ensuring prompt completion of loan applications
Ensuring compliance with company record keeping procedures
Benefits At Security Finance we understand that our past accomplishments and future achievements are directly connected to the individual successes of our people. We are proud to offer a competitive compensation and full benefits package.
Company paid Health insurance (employee only)
Competitive 401(k) with match
Life and Dental benefits
Paid holidays and vacation
Profit Sharing
Closed on Sundays
Job Requirements
Great customer service skills
18 years of age or older
Valid driver's license, acceptable driving record and reliable transportation
Ability to pass a criminal background check
Stable work history
Collections experience (direct first party collections/skip tracing) preferred
Sales experience, preferred
Ability to be working on the phone for the majority of the day
Ability to work Monday-Friday until 8 PM and Saturdays. Schedule varies by location.
Ability to speak Spanish and English fluently.
Ability to travel to branches within the territory.
Supervisor, Customer Services
Customer service representative job in Longview, TX
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customer service issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
#envoyout
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customer service experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Auto-ApplySales Representative / Customer Service
Customer service representative job in Longview, TX
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Relations Representative - State Farm Agent Team Member
Customer service representative job in Gilmer, TX
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Customer Relations Representative - State Farm Agent Team Member
Customer service representative job in Kilgore, TX
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brent Rice - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Service Advisor
Customer service representative job in Longview, TX
Job DescriptionWe are looking for individuals who can think on their feet and communicate effectively to join our team! As a Service Advisor, you will primarily be responsible for initiating and processing requests for repair services, providing administrative support to the Service Department as well as keeping customers apprised of work progress. Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays
Paid Maternity Leave
Paid Paternity Leave
Paid Bereavement
Paid Training
Responsibilities
Oversee service orders and flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service
Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work between technicians efficiently
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims as well as training and supervising of service department
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Maintain good working relationship with factory(s) and foster positive employee relations
Qualifications
Organized and friendly personality
Demonstrated ability to manage others
Time management skills
Fantastic communication skills with your customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid driver's license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Main Shop Service Advisor (prior experience necessary)
Customer service representative job in Longview, TX
Job Description
Service Advisor - Peltier Kia LongviewAre you passionate about delivering exceptional customer service and looking for a workplace where positivity and teamwork are valued? Join Peltier Kia Longview as a Service Advisor and become part of a supportive, energetic team dedicated to providing the best vehicle service experience in East Texas!Benefits:
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays
Paid Maternity Leave
Paid Paternity Leave
Paid Training
Responsibilities:
Oversee service orders and manage the flow of the Drive Lane, ensuring customers receive prompt, courteous, and effective service
Take ownership of the customer experience by carrying out additional assignments that leave a positive impression
Provide concierge-level support for all owner inquiries, whether by phone or in person, ensuring every customer is well cared for
Ensure the daily inventory of technicians' time is consistently sold to service customers
Distribute work efficiently between technicians
Answer technical questions about vehicle problems, warranties, services, and repairs
Maintain Customer Success Index (CSI) at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Oversee administration of warranty claims and assist with training and supervising the service department
Reinforce company policies and encourage compliance with all applicable laws and regulations
Maintain strong working relationships with factory representatives and foster positive employee relations
Qualifications:
Prior experience as a service advisor or in automotive service is required
Valid driver's license and clean driving record
Organized and friendly personality
Demonstrated ability to manage others
Excellent time management skills
Fantastic communication skills with customers
Professional, well-groomed personal appearance
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team-oriented and self-motivated, able to work with little supervision
Why Join Peltier Kia Longview?
Positive, professional, and supportive work environment
Opportunities for growth, training, and advancement
Competitive pay and comprehensive benefits
Be part of a team that values your contributions and celebrates success together
If you're ready to deliver excellent customer service and thrive in a happy, team-driven workplace, apply today to join Peltier Kia Longview!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Customer Relations Representative - State Farm Agent Team Member
Customer service representative job in Tyler, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened on November 1, 2017, and today we have a team of three. We value honesty, integrity, initiative, and an independent spiritqualities that make a big difference in how we work and how we serve our community.
Weve built a collaborative, positive culture where team members have the flexibility to grow. We offer opportunities for raises, bonuses, and enhanced commissions, along with a flexible work environment that supports personal and professional balance.
Community involvement is an important part of what we do. I volunteer with Carter BloodCare and Meals on Wheels, and I currently serve as president of the Tyler Referral Network. If youre looking to join a team that values integrity, service, and growth, this could be a great fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Taylor Berumen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customer service preferred.
Ability to handle high-stress situations calmly.
Service Advisor
Customer service representative job in Tyler, TX
Camping World is seeking a Service Advisor to join our growing team. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. Your passion will be rewarded through an aggressive, uncapped earnings potential, commission driven pay plan.
What You'll Do:
Determine specialized product needs and services by working directly with customers
Suggest add-on sales to increase average transactions
Provide price estimates for designated installations prior to scheduling appointments
Keep customers apprised of work progress
What You'll Need to Have for the Role:
A minimum of one year of service experience is preferred
Previous RV product or camping lifestyle
Ability to work daily on a computer and perform internet searches as needed
Excellent organization and follow up skills are required
The ability to follow department procedures and policies
Valid driver's license
May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices
Prolonged periods of standing, stooping, crawling, and bending
General Compensation Disclosure
The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $80,000+.
In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ******************************
We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
Auto-ApplyCustomer Service Rep / Pizza Maker Store (08124)
Customer service representative job in Longview, TX
Domino's Team BAM! is looking for
friendly & motivated
people to join our team at our Domino's!
Job Description
Responsibilities:
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment
Maintain a professional appearance
Qualifications
Qualifications:
Minimum 16 years old
Reliable transportation to and from work
Comfortable engaging with customers over the phone and face-to-face
Additional Information
Pay & Benefits:
Flexible schedule (Work as few as 4 hrs per week)
Medical & Dental Insurance
401K
Employee Discount
Advancement opportunities
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in Longview, TX
Job DescriptionBenefits:
IRA-Matching
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Kasha Williams - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Licensed Insurance Customer Service Representative
Customer service representative job in Tyler, TX
Job Description
At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 8 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built.
We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $50,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses.
We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys
a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals.
Apply today and start building a career in a supportive and motivating environment where your contributions truly matter.
Benefits
Annual Base Salary Based on Experience
Paid Time Off (PTO)
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Weekends Off
Work-Life Balance
401k
Responsibilities
Resolve customer concerns promptly and effectively
Provide valuable product information to assist clients in making informed decisions
Deliver outstanding customer service that exceeds expectations
Build genuine, lasting relationships with clients
Collaborate with team members to ensure seamless client experiences
Requirements
Licensing: Candidate currently has an active Property & Casualty License. Willing to train.
Communication Skills: Excellent verbal and written communication skills
Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently
Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction
Teamwork: Ability to work collaboratively with team members and other departments
Service Advisor
Customer service representative job in Mount Pleasant, TX
Job Description
Service Advisor - Automotive
We need a Service Advisor who is an expert in the art and science of customer service. Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs. If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home. Put your people skills to work for us and find out more now.
Job Responsibilities
Greet service department customers promptly and courteously-attitude is everything!
Listen to customers and clearly translate repair needs to techs
Upsell additional services using low pressure, high integrity methods
Provide accurate repair/maintenance estimates
Adhere to policies on vehicle care and operation
Follow up on each repair and keep customers informed of progress
Sell and manage extended warranties
Inspect repair quality and ensure all work is complete
Notify customers when vehicles are ready for pick up
Review and explain repairs and associated costs with customers
Handle minor customer concerns and complaints
Keep Service Manager informed of all problems and potential problems
Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards
Benefits
Health, Dental, Vision and paid time off.
About us
For over 30 years, we have been a family-owned and operated business committed to providing a supportive and growth-oriented work environment. We strongly believe in promoting from within and investing in the long-term success of our team members.
We offer a comprehensive benefits package including health, dental, and vision insurance, short-term disability, and Aflac products. Employees are also eligible for paid vacation after their first year of service.
Service Advisor-Patterson Vw-Tyler
Customer service representative job in Tyler, TX
This is a full-time on-site role located in Tyler, TX for a service advisor at Patterson Volkswagen. The Service Advisor will be responsible for providing excellent customer service, assessing vehicle issues, and recommending appropriate solutions. They will also communicate with the service team to ensure timely repairs and provide outstanding support to customers throughout the service process.
QUALIFICATIONS
Previous experience in customer service role.
Good knowledge of automotive systems and repairs.
Strong communication and interpersonal skills.
Ability to prioritize and multitask in a fast-paced environment.
Attention to detail and problem-solving skills.
Proficiency in computer systems and software.
Service Advisor - HOLT Truck Centers
Customer service representative job in Tyler, TX
Job Description
HOLT Truck Lease is looking to hire a full time Night Service Writer. An integral and vital part of the customer service experience is the manner which service personnel interact with our customers. This position is crucial to achieve the highest customer satisfaction by performing hi / her duties in accordance with current OEM practices and our company's and procedures.
Accountabilities:
• This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments.
• Use of International 360 System to communicate with customers.
• Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing.
• Write up customers' vehicle issues and concerns or maintenance requirements
• accurately and clearly.
• Obtain customer signature on the repair order and provide customer a copy of the repair orders.
• Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process.
• Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up.
• Investigate progress of vehicle repairs and contact customer with status changes / promise time if required.
• Ensure vehicles are parked in assigned areas, trucks are locked, and keys are tagged and properly stored.
• Explain completed work and charges to the customer.
• Keep up to date on all warranty policies and product changes to maintain effectiveness in this role.
• Have the ability to utilize the Service Portal at the time of write up.
Qualifications that a candidate MUST possess in order to gain consideration for this position:
• Must be a team player with a strong sense of commitment to the customer.
• Must be self-motivated and have good written and verbal communication skills.
• Must conduct his / her self in a professional manner.
• Have the ability to work other shifts for coverage of sick days or vacation relief.
Qualifications that are WANTED in a candidate:
• Microsoft programs and applications would be useful in this role.
• Good organizational skills
• Working knowledge of International and supplier / vendors warranty policies.
• The knowledge and understanding to communicate service maintenance
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their everyday responsibilities as needed.