Customer service representative jobs in Louisville, KY - 856 jobs

We are looking for a dedicated and self-motivated Customer Service Representative to join our team! We are a medical grade skincare developer with multiple retail, business to business, and private label brands. As a Customer Service Representative, you will be responsible for enhancing the customer experience, responding to customer inquiries, processing orders from our sales team, and driving repeat orders through relationship management. You will be instrumental in boosting sales growth and satisfaction among our existing customer base. We are a quickly growing company and there is potential for advancement with this position. This is a full-time position from 8am to 4:30pm Monday through Friday. Responsibilities Manage customer accounts for Induction Therapies and other skincare brands Provide feedback to the quality control manager to ensure product quality and customer satisfaction Respond to customer inquiries via phone and email Follow up on sales leads and identify customer needs for personalized solutions Build and maintain strong customer relationships to drive repeat business and loyalty Experience with NetSuite is a Major Plus

This role offers a competitive salary up to $23 per hour, depending on skills and experience, with a generous leave and benefits package. Benefits package includes: 3 Medical Options Dental Vision Employer paid Short and Long term disability 401K with employer match 120 hours Paid Time off 10 paid holidays Potential for company bonus and more! SUMMARY OF POSITION The Customer Relations Specialist manages customer jobs from order approval to finished product, including all front office and production aspects. This position is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with team members within the customer service department. ESSENTIAL FUNCTIONS AND RESPONSIBILITIES Assists in estimating for customers Creates and approves job tickets for the shop floor Manages trouble-shooting of emergency orders for customers Enters Customer Orders in ERP system (Microsoft PrintVis) Utilizes Salesforce to manage communications with sales team, customers and management Follows up on all customer transactions and timelines Provides timely and accurate information to incoming customer order status and product knowledge requests. Processes customer orders/changes/returns according to established department policies and procedures. Provides timely feedback to internal team members regarding service failures or customer concerns. Partners with the sales team to meet and exceed customer service expectations. WORK ENVIRONMENT Most of the time in a professional office setting with some regular time on the production floor. While performing the duties of this job, the employee could be around, moving mechanical parts and vibration ePac believes in a collaborative and cross-trained workforce and encourages all employees to learn all facets of our company. This role will have the ability to learn and train on operational functions throughout the company for career advancements This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by management. ePac is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EEO Poster

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the Caretria Team! The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for Caretria. Responsibilities KEY AREAS OF RESPONSIBILITY: Demonstrate proficiency at all pharmacy technician activities in the fulfillment area. Participate in training, daily monitoring, coaching and communication to team members. Motivate and encourage contributors through positive communication and feedback. Maintain a safe distribution/production environment. Responsible for performing in-process inspections to ensure order accuracy on packing lines. Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place. Assist and provide guidance to staff for handling fulfillment and shipping order escalations. Provide administrative support to the pharmacists and/or support staff relative to department. Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed. Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment. Ensure compliance with applicable regulations, Caretria Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices. Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…) Participate in all training and process improvement initiatives. Responsible for appropriate escalation of any incidents related to inventory or quality. Obtain proficiency with pharmacy management and shipping software processes and functions. Effective written and oral communication across multiple departments. The above duties are meant to be representative of the position and not all-inclusive. Qualifications REQUIRED EDUCATION AND EXPERIENCE: High School Diploma Pharmacy Technician license from the State of Indiana is required. At least 2 years' experience in a high-volume pharmacy setting Prior experience in training, lead roles, or supervisory experience is highly desirable. Experience with HIPAA, PDMA, cGMP adverse events preferred. Ability to read, write, speak, and understand the English language. KNOWLEDGE, SKILLS & ABILITIES: Excellent written and verbal communication skills. Excellent analytical, problem solving and decision-making skills. Ability to accept changing workflows and unexpected demands requiring flexibility. Ability to work under pressure and appropriately prioritize responsibilities. Ability to work independently with minimal supervision. Ability to develop collaborative working relationships. Ability to prepare and write investigational reports for management review. Working knowledge of current including Good Documentation Practices, and Good Distribution Practices. Thorough understanding of the State of Indiana Board of Pharmacy Regulations. Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques. Able to use Microsoft Excel and Word at the following levels: Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup. Proficient in use of computers and ability to learn internal software programs. Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent. Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies. PHYSICAL REQUIREMENTS: Location of job activities 100% inside Noise and/or vibrations exposure Stand and sit for prolonged periods of time. Occasional bending or stooping Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 25 pounds. Occasionally lift and/or move objects up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train. Responsibilities: * Serves as customer service for call-ins requesting to book or needing information * Review upcoming excursion availability and special requests * Assist with building seating chart for excursions * Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc. * Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc. * Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date. * Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc. * Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues. * Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill. * Make customer satisfaction your highest priority. * Perform other duties as assigned. Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work. Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.

Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will include weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Description Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team! Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together! Overview Of Our Company: We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Customer Service Representative (CSR) - Tom Drexler Plumbing, Heating, Air & Electric Work Type: Full-Time Schedule: Tuesday-Saturday 9:30am-6:30pm - NOTE: TRAINING HOURS WILL DIFFER FOR FIRST FEW WEEKS Compensation: $16-$19 per hour Reports To: Customer Service Manager About Tom Drexler Plumbing, Heating, Air & Electric For more than 30 years, Tom Drexler Plumbing, Heating, Air & Electric has been Louisville's trusted name in residential services. We've built our reputation on exceptional customer care, honest business practices, and a commitment to developing long-term careers for our employees. We are a performance-driven company where your contributions directly impact our success. Why Join Our Team? Weekly pay Full Medical, Dental, and Vision Insurance 401(k) with company match Paid Time Off (PTO) and Paid Holidays Company-paid Life Insurance, Short- and Long-Term Disability Employee Assistance Program (EAP) Opportunities for advancement-promotion from within encouraged Supportive, team-oriented company culture What We're Looking For Required: Previous call center or customer service experience Strong communication and active listening skills Customer-first mindset with the ability to de-escalate and resolve concerns Proficiency with Microsoft Office and customer management systems Ability to multitask and thrive under fast-paced, high-pressure conditions Dependable, punctual, and detail-oriented Ability to pass a criminal background check and drug screening NOTE: Will need to be able to commit to this schedule: Tuesday-Saturday 9:30am-6:30pm (Sundays & Mondays are Days OFF weekly) Preferred: Experience in residential services or dispatch/call center environment What You'll Do Handle a high volume of inbound calls with professionalism, accuracy, and confidence Convert inbound inquiries into scheduled, revenue-generating service appointments Make outbound calls to schedule, confirm, and follow up on customer appointments Resolve customer concerns calmly and professionally in real time Enter and maintain data accurately within CRM systems (attention to detail is critical) Partner with field technicians and internal teams to eliminate scheduling errors Follow up with customers after service to ensure satisfaction and identify additional needs Participate in ongoing training and stay updated on service offerings, promotions, and procedures Pre-Employment Requirements All employment offers are contingent upon successful completion of a criminal background check and drug screening, conducted in compliance with applicable laws and regulations. Disclaimer The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this role. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job. EOE Tom Drexler Plumbing, Heating, Air & Electric is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive workplace for all employees.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the Caretria Team! The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for Caretria. Responsibilities KEY AREAS OF RESPONSIBILITY: Demonstrate proficiency at all pharmacy technician activities in the fulfillment area. Participate in training, daily monitoring, coaching and communication to team members. Motivate and encourage contributors through positive communication and feedback. Maintain a safe distribution/production environment. Responsible for performing in-process inspections to ensure order accuracy on packing lines. Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place. Assist and provide guidance to staff for handling fulfillment and shipping order escalations. Provide administrative support to the pharmacists and/or support staff relative to department. Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed. Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment. Ensure compliance with applicable regulations, Caretria Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices. Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…) Participate in all training and process improvement initiatives. Responsible for appropriate escalation of any incidents related to inventory or quality. Obtain proficiency with pharmacy management and shipping software processes and functions. Effective written and oral communication across multiple departments. The above duties are meant to be representative of the position and not all-inclusive. Qualifications REQUIRED EDUCATION AND EXPERIENCE: High School Diploma Pharmacy Technician license from the State of Indiana is required. At least 2 years' experience in a high-volume pharmacy setting Prior experience in training, lead roles, or supervisory experience is highly desirable. Experience with HIPAA, PDMA, cGMP adverse events preferred. Ability to read, write, speak, and understand the English language. KNOWLEDGE, SKILLS & ABILITIES: Excellent written and verbal communication skills. Excellent analytical, problem solving and decision-making skills. Ability to accept changing workflows and unexpected demands requiring flexibility. Ability to work under pressure and appropriately prioritize responsibilities. Ability to work independently with minimal supervision. Ability to develop collaborative working relationships. Ability to prepare and write investigational reports for management review. Working knowledge of current including Good Documentation Practices, and Good Distribution Practices. Thorough understanding of the State of Indiana Board of Pharmacy Regulations. Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques. Able to use Microsoft Excel and Word at the following levels: Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup. Proficient in use of computers and ability to learn internal software programs. Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent. Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies. PHYSICAL REQUIREMENTS: Location of job activities 100% inside Noise and/or vibrations exposure Stand and sit for prolonged periods of time. Occasional bending or stooping Frequently required to reach with hands and arms. Frequently lift and/or move objects up to 25 pounds. Occasionally lift and/or move objects up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Liberty FCU, a full-service credit union, is seeking an Account Service Representative (Personal Banker) to assist with the daily retail operations and activities of the St. Matthews Office, located at 4220 Shelbyville Rd, Louisville, KY. Candidates must possess exceptional service skills, professionalism, confidentiality, multi-tasking, and problem-solving skills. Previous credit union or financial institution experience is preferred. Candidates must be available to work Saturdays on a rotating basis. If applicable, an initial six-eight week paid training program will be held in Evansville, IN. Approved travel expenses (hotel, meals, mileage, etc) will be included. If you are interested in applying for this position, please click Apply. Duties and responsibilities include but are not limited to the following: Serve as a primary Account Service Representative (Personal Banker). Meet with members to determine their banking needs and recommend appropriate accounts. Assist members with enrolling in credit union products and services. Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures. Ensure all required account documents are completed accurately. Strive to meet cross sell goals. Assist members with certificates, IRA and HSA accounts. Serve as a Notary Public and Signature Guarantee for credit union transactions. Open and close safe deposit boxes. Maintain a working knowledge of the credit union's core processing system. Serve as a Consumer Loan Processor. Meet with members to determine their lending needs and recommend appropriate loan type. Maintain an active knowledge base of lending products, guidelines, policies, and procedures. Identify and recommend additional products that meets the member's needs. Ensure all required lending documents are completed accurately. Make follow up outbound calls to members to inquire about lending needs. Strive to support branch lending goals. Serve as back-up Teller/Member Service Representative (MSR). Perform various member transactions such as deposits, withdrawals, and loan payments. Ensure transactions are posted efficiently and correctly. Assist in balancing branch cash machines. Ensure cash drawer is in balance daily. Answer member telephone inquiries. Strive to meet MSR cross sell goals and work to support all branch goals and initiatives. Open and close the office on a rotating basis or when necessary. Serve as Saturday manager or any other assigned position on a rotating basis. Assist branch office with record keeping of employee absences and training when necessary. Develop a working knowledge of the credit union's data and word processing system. Any other duties assigned by my supervisor or management. Qualifications: Must have a HS diploma or GED and be at least 18 years of age. Must be able to work a flexible schedule and travel to other office locations when needed. Must be able to stand for long periods of time and do some heavy lifting. Must have 1-2 years of cash handling experience. Banking experience is desired. Benefits and Compensation: Paid Holidays Paid Time Off (Vacation, Sick and Personal Days) Medical, Dental and Vision Insurance 401(k) retirement program with matching funds Employer paid Group Term Life Insurance, Short Term and Long Term Disability Insurance Tuition Reimbursement Program Liberty FCU is an Equal Opportunity Employer, Minority/Female/Disability/Protected Veteran.

Job DescriptionSalary: $20/hr + 6% Bonus on Sales Limbwalker Tree Service is a tree, lawn, mosquito, and plant health care company founded in Louisville, KY with a mission to provide the highest quality outdoor care to our clients. We were founded by climbing arborists with an interest in improving the quality of our urban forest and the professionalism in our industry. Role Description This is a full-time on-site role as a Phone Sales Representative (Inside Sales) at Limbwalker Tree in the Louisville Metropolitan Area. The Phone Sales Representative will be responsible for day-to-day tasks, including customer satisfaction, customer service, lead generation, hitting sales quotas, and account management. Qualifications Inside Sales and Lead Generation skills Customer Satisfaction and Customer Service skills Account Management skills Excellent communication and interpersonal skills Ability to work independently and in a team Experience in the outdoor care industry is a plus Bachelor's degree in Business, Sales, or related field We are searching for an experienced phone sales representative to manage existing accounts and perform some cold calling. This position includes working on a 3-person team and includes paid lunches and quarterly bonuses. Responsibilities include: Receiving inbound calls Selling Lawn and Mosquito services via telephone Identifying customer needs Scheduling tree sales appointments This position has potential of being a 6-figure salary with the right salesperson! (No income limit!) Requirements include: 21+ years of age Self-Motivated Problem-Solver Self Aware and Empathetic Ability to work on a team Experience is preferred for this position. HubSpot experience is a plus! We are a small, successful, and growing company. We would love to have you be a part of the team!

Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives. Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients: + Accelerate the drug development cycle + Assess competition and bring the right drugs to market + Make data driven commercial and financial decisions + Match and recruit patients for clinical trials + Identify and address barriers to therapies Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs. **The Role:** The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients. **Responsibilities:** Renewals Management - Manage Digital Segment client contract renewals occurring on a yearly or multi year basis - Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature - Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle - Document and report to leadership renewal progress throughout the renewal cycle Client Support and Data Management - Lead Digital Segment clients through onboarding and adoption of licensed solutions - Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets - Escalate urgent client issues using MMIT Client Escalation Pathway - Collaborate with internal partners to address client questions required for completion of requests - Prepare standard data extracts from MMIT applications as needed - Collaborate with Sales Operations to maintain CS dashboards and reports - Effective collaboration with internal and external stakeholders Account Planning & Strategy Support - Generate and summarize client data to support internal account health and planning discussions - Create client facing engagement reports (utilization metrics, engagement summary, etc.) - Prepare engagement summary metrics for client meeting and Executive Business Reviews General Client Success Support - Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.) - Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.) - Review client facing deliverables and configuration settings to ensure alignment with client needs - Regularly review and maintain client user lists and access to MMIT solutions - Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets) - Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables - Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience **Qualifications:** - 1-3+ years experience in life sciences - 2-4 years experience in customer support or client management - Previous experience reviewing legal documents/contracts - Ability to work independently and drive projects from start to finish in a fast paced environment - Highly collaborative, team oriented, and comfortable leading cross-functional projects - Excellent writing and communication skills for both internal and external audiences - Passion for continual learning and highly motivated - Strong empathy for customers AND passion for retention and growth - Analytical and process-oriented mindset - Highly detailed oriented - Demonstrated desire for continuous learning and improvement **Our Guiding Principles for success at Norstella:** 01: Bold, Passionate, and Mission-First 02: Integrity, Truth, and Reality 03: Kindness, Empathy, and Grace 04: Resilience, Mettle, and Perseverance 05: Humility, Gratitude, and Learning **Benefits:** - Medical and Prescription Drug Benefits - Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA) - Dental & Vision Benefits - Basic Life and AD&D Benefits - 401k Retirement Plan with Company Match - Company Paid Short & Long-Term Disability - Paid Parental Leave - Paid Time Off & Company Holidays _The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._ _Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._ _Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._ _All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._ Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.

YOUR PASSION, ACTIONS & FOCUS is our Strength Become one of our Contributors Join the KnipperHEALTH Team! The Fulfillment Lead, Pharmacy, would have the responsibility to monitor team activity and effectiveness, manage workflow on the fulfillment floor as unexpected increases/decreases in volumes dictate, assist in managing inventory, handle escalations, incident reporting, expedite tickets issued by the teams and assist in the setup of new initiatives and program launches for KnippeRx. Responsibilities KEY AREAS OF RESPONSIBILITY: * Demonstrate proficiency at all pharmacy technician activities in the fulfillment area. * Participate in training, daily monitoring, coaching and communication to team members. * Motivate and encourage contributors through positive communication and feedback. * Maintain a safe distribution/production environment. * Responsible for performing in-process inspections to ensure order accuracy on packing lines. * Ensure equipment is utilized as intended by the manufacturer with all guards and safety devices in place. * Assist and provide guidance to staff for handling fulfillment and shipping order escalations. * Provide administrative support to the pharmacists and/or support staff relative to department. * Ensure all cold chain inventory is stored upon receipt, with verification of receipt and counts completed. * Troubleshoot problems until resolved, escalating when needed and providing continuous communication of obstacles or needs related to fulfillment. * Ensure compliance with applicable regulations, KnippeRx Standard Operating Procedures, OSHA, Boards of Pharmacy, and industry best practices. * Accurately report on the consumption of resources (labor, materials, inventory, equipment, postage, etc.…) * Participate in all training and process improvement initiatives. * Responsible for appropriate escalation of any incidents related to inventory or quality. * Obtain proficiency with pharmacy management and shipping software processes and functions. * Effective written and oral communication across multiple departments. The above duties are meant to be representative of the position and not all-inclusive. Qualifications REQUIRED EDUCATION AND EXPERIENCE: * High School Diploma * Pharmacy Technician license from the State of Indiana is required. * At least 2 years' experience in a high-volume pharmacy setting * Prior experience in training, lead roles, or supervisory experience is highly desirable. * Experience with HIPAA, PDMA, cGMP adverse events preferred. * Ability to read, write, speak, and understand the English language. KNOWLEDGE, SKILLS & ABILITIES: * Excellent written and verbal communication skills. * Excellent analytical, problem solving and decision-making skills. * Ability to accept changing workflows and unexpected demands requiring flexibility. * Ability to work under pressure and appropriately prioritize responsibilities. * Ability to work independently with minimal supervision. * Ability to develop collaborative working relationships. * Ability to prepare and write investigational reports for management review. * Working knowledge of current including Good Documentation Practices, and Good Distribution Practices. * Thorough understanding of the State of Indiana Board of Pharmacy Regulations. * Ability to manage data in spreadsheets, give effective feedback, utilize project management techniques. * Able to use Microsoft Excel and Word at the following levels: * Basic Level: This level of skills is sufficient to perform daily word processing tasks, such as, producing routine letters, memorandums, and informal reports. A person with this level of skills can use basic formatting, editing, printing functions, and understands the document page setup. * Proficient in use of computers and ability to learn internal software programs. * Ability to use a calculator to perform basic math functions and understands the concept of same including: add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals; compute ratio, rate and percent. * Able to control one's own time and that of their direct reports; seeks agreement on resource allocation taking into account all stake holders; demonstrates frugality by properly preparing and adhering to budgets; seeks ways to decrease cost and/or create efficiencies. PHYSICAL REQUIREMENTS: * Location of job activities 100% inside * Noise and/or vibrations exposure * Stand and sit for prolonged periods of time. * Occasional bending or stooping * Frequently required to reach with hands and arms. * Frequently lift and/or move objects up to 25 pounds. * Occasionally lift and/or move objects up to 35 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

R.J. Corman's My Old Kentucky Dinner Train is currently seeking a Reservationist to support everyday function and day-to-day reservations. Accountability: Works with other reservationists to ensure customer information including charges are complete and accurate so that train staff can better serve the customer. Provides the documentation for the communication link to the train. Responsibilities: • Serves as customer service for call-ins requesting to book or needing information • Review upcoming excursion availability and special requests • Assist with building seating chart for excursions • Complete the seating chart for each excursion taking into account customer requests, customers needing boarding assistance, groups, number of customers per wait staff, add on purchases, special occasion celebrations, etc. • Assists with handling the tickets at the depot for arriving guests, making boarding announcements, charging walk-ons at the depot, notifying the kitchen of changes & additions, checking depot for readiness before guests arrive, turning on the depot music, cleaning up depot after guests board, etc. • Receive, charge, package and ship orders for Golden Spike Dressing and for other gift shop sales such as model train sales. Maintain a file of filled orders by order date. • Work with Group Sales & Guest Relations Manager on all aspects of group sales including greeting buses, reviewing spreadsheets, sending information to groups, etc. • Attend weekly & monthly staff meetings to discuss safety, upcoming events & service issues. • Keep management informed of customer requests for additional unscheduled runs & any other customer requests that we could work to fill. • Make customer satisfaction your highest priority. • Perform other duties as assigned. Physical Requirements: Traveling and working on a moving train, limited lifting, up to 50 pounds for movement of supplies and equipment; hand and finger dexterity for use of keyboard skills; ability to use telephonic equipment in course of work. Environmental Conditions: Performs duties on moving train and administrative office. Position will require irregular hours including nights, weekends and Holidays. Must be able to balance and prioritize demands from a variety of sources, both internal and external.

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances, and we plan to launch a 401k retirement plan in the future. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Description Do you want to work for a team-oriented company that rewards your Superstar Sales Skills? If So, We Are Looking for Top Producing Sales Superstars ONLY with great communication skills, extremely high energy with a passion and love for sales, who wants to grow with our forward-thinking company! If you have been a "middle of the road" in your prior position, don't have the tools for sales, cannot engage customers, not goal driven, don't want to work hard and are someone who watches the clock all day, PLEASE DO NOT APPLY. If you ARE a Sales Superstar with sales experience who has been a top producer wherever you have been, wants to make great money AND you are ready to be the #1 sales person at your next job AND are ready to prove it, PLEASE APPLY IMMEDIATELY - WE WANT YOU! Your earning potential is limitless if you are truly a GREAT PRODUCER! This is not a cold call position, but effective communication in person/phone/email skills are needed. The marketing and lead generation has been done for you. You also will have a strong value-added leadership team that will support you along the way. We believe in accountability, ownership, performance-based leadership that includes meeting our weekly/monthly/annual sales metrics/goals-WITHOUT FAIL! About this position and our Company: A trusted company respected in the industry. A niche market with high demand and minimal competition. An easy sell with uncapped earnings for the right sales superstar. Strong Commission Programs & Above Average Hourly Wage Base. Flexible Schedules for High Performers. Strong 60 day valued-based sales training with SMART expectations/goals. SMART - S - Specific, M - Measurable, A- Achievable, R - Realistic, T- Timely More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

Job Description Do you want to work for a family-oriented company that supports and rewards you for your selling skills? If so, we are looking for three salespeople with good communication skills that have a passion for sales and love for people. If this sounds like you - We Want You to Join Our Team! Your earning potential and growth with our company is truly limitless. You also will have a supportive leadership team whose goals will be aligned with yours for success. We believe in our core value - We are in this together and it start with us - together! Overview Of Our Company: We have 140 stores nationwide, that will grow to 200 plus stores in the next 5 -7 years. A niche market in high demand and minimal competition. An easy sell with uncapped earnings, commission programs & above average hourly wage base. Plus 90 day on the job product/sales training. ***Rental or leasing experience is a plus. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!