Customer service representative jobs in Loveland, CO - 1,296 jobs
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Customer Service Representative
Patient's Choice Medical
Customer service representative job in Denver, CO
Patient's Choice, a DME - Durable Medical Equipment company, specializes in wheelchair and mobility products. We are looking for a new member of our team to support our Sales Staff out in the Field. The company was founded in 2007 in Rolling Meadows, IL and is a leader in the Durable Medical Equipment Industry. This is a full-time employment position with great benefit package.
We are looking for someone that has some background and/or aptitude to learn Medicare and Medicaid Policy as it relates to the Home Medical Equipment market. This individual would support the Sales Reps in the field along with CustomerService.
Responsibilities
Full-time Position - comes with full Benefits Package + Incentives
Aptitude to multi task and have a highly self-disciplined work ethic
Must be highly organized, focused, and motivated to work in our "Denver, CO " office -working with our own Sales Representatives in their process of working referrals to making the delivery and helping our patients improve their mobility needs.
Due to Medicare / Medicaid Policy changing frequently is critical to stay relevant.
Require individual to be an excellent communicator.
Activities includes phone calls to/from our patients, assist with scheduling deliveries, & support the paperwork workflow.
Work in a collaborative environment where we learn and apply as a team.
Qualifications and Compensation
EXPERIENCE & EDUCATION
Some College Preferred or Experience with Administrative Tasks
COMPENSATION
Salary is commensurate with experience
Medical and Dental - (Full Time)
401K - Company Matching (Full Time)
FSA - Flexible Spending Account (Full Time)
Vacation and Holidays (Full Time)
PC Gains - Profit Sharing
We look forward to meeting serious candidates that have the aptitude to continue to learn. Please submit resume and references if you feel you would be a good match for this position.
Best regards,
Patient's Choice Management
$29k-37k yearly est. 4d ago
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Customer Service Representative- Bilingual Preferred
Loanmax Title Loans 3.8
Customer service representative job in Fort Collins, CO
LoanMax- CustomerServiceRepresentative- Bilingual Preferred Are you looking for a stable, full-time position with career potential? If so, you've come to the right place! We are currently hiring for our location at 2030 S College Ave, Fort Collins, CO 80525
Incentives:
Full-Time Position: Monday - Friday 10am-6pm, Saturday 9am-2pm, closed on Sundays!
Weekly Pay
Health Benefits
Paid Holidays
Vacations
Retention Bonus
Paid Time Off
Paid On-site Training
Competitive Salaries
Requirements:
Must be at least 18 years old
Must be able to work full time
Have a high school degree or equivalent
Basic computer and data entry experience
Collections experience preferred
Criminal background check
Consumer credit check
Drug screen
Primary Responsibilities:
Provide superior customerservice
Loan processing
Cash handling
Collection calls
Additional duties as assigned
How to Apply:
Apply via portal on job website (please include your resume)
Requisition Close Date:
1/29/26
Note:
Resume must include employment history, employment dates, description of each position, and educational background.
Hiring manager will be calling from area code 404 (GA). Please keep an eye out for that area code.
Our Background
LoanMax is one of America's most respected loan companies. We believe our customerservicerepresentatives are the heart of our business. We take pride in providing our customers with excellent service, and we have high expectations for our managers. We are looking for an individual who is motivated, honest, dependable, and seeking a career providing superior customerservice.
$29k-37k yearly est. 18h ago
Oil & Gas New Engine Sales & Service Representative
Smith Power Products, Inc. 3.7
Customer service representative job in Frederick, CO
About the Role
Smith Power Products is hiring an Oil & Gas New Engine Sales & ServiceRepresentative to grow market share and serve as the primary, boots-on-the-ground customer contact across the Mountain West. This role blends new engine sales, technical support, and customer relationship management, with a strong emphasis on field presence and long-term account growth.
What You'll Do
Grow market share by developing new customers and expanding existing accounts
Be the face of Smith Power Products in the field with consistent on-site customer engagement
Identify, develop, and close new engine sales opportunities
Support engine installations, commissioning, and startup activities
Coordinate service support, warranty claims, and maintenance programs
Act as the technical liaison between customers, service teams, and OEMs
Gather market and competitor intelligence to support territory growth
What We're Looking For
Experience in oil & gas engine sales or service
Strong knowledge of diesel and/or natural gas engines
Proven ability to build trust and relationships in the field
Comfortable working independently across a large territory
Willingness to travel extensively within NM, UT, WY, and CO
Preferred Experience
Familiarity with CAT, Cummins, MTU, Waukesha, Kohler, or similar engines
Mechanical or technical background
Exposure to drilling, compression, or production operations
Why Smith Power Products
High-impact role focused on territory growth and market share expansion
Autonomy to manage your territory and customer relationships
Strong internal service and technical support team
Competitive compensation with performance-based incentives
$28k-38k yearly est. 4d ago
Digital Retention Specialist - Spanish
Talent Groups 4.2
Customer service representative job in Broomfield, CO
Job Title: Digital Retention Specialist
Employment Type: 6+ Month W2 Contract to Hire
Work Authorization: No C2C or Sponsorship
Talent Groups is partnering with a leading enterprise software company to hire a Digital Retention Specialist in Westminster, CO. This onsite role is focused on customer retention, renewal support, and relationship management. The ideal candidate is highly customer focused, data driven, and fully fluent in Spanish.
This role requires Spanish fluency. Candidates must be able to speak, read, and write Spanish professionally.
Key Responsibilities
• Engage directly with customers to understand concerns and prevent churn
• Resolve customer issues and improve overall engagement and satisfaction
• Support renewals through proactive outreach and negotiation
• Track, analyze, and manage customer data using Salesforce and related systems
• Partner with Sales, Marketing, and Customer Support to strengthen retention strategies
• Create educational and support content to enhance the customer experience
• Adapt quickly to evolving processes and business needs
• Provide insights to leadership on retention trends, risks, and opportunities
Required Qualifications
• 5+ years of experience in customer retention, customer success, customerservice, or sales
• Fluent in Spanish is required speak read and write
• Experience using Salesforce or other CRM platforms preferred
• Strong communication, problem solving, and negotiation skills
• Analytical mindset with strong time management abilities
• Ability to work onsite in Westminster, CO
• Associate's degree or equivalent professional experience
Talent Groups is an equal opportunity employer. Qualified applicants will be contacted for next steps.
$31k-37k yearly est. 20h ago
Patient Service representative
Adventhealth 4.7
Customer service representative job in Denver, CO
**Our promise to you:**
Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that **together** we are even better.
**All the benefits and perks you need for you and your family:**
+ Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
+ Paid Time Off from Day One
+ 403-B Retirement Plan
+ 4 Weeks 100% Paid Parental Leave
+ Career Development
+ Whole Person Well-being Resources
+ Mental Health Resources and Support
+ Pet Benefits
**Schedule:**
Full time
**Shift:**
Day (United States of America)
**Address:**
2525 S DOWNING ST
**City:**
DENVER
**State:**
Colorado
**Postal Code:**
80210
**Job Description:**
+ **SIGN ON BONUS ELIGIBLE FOR NEW HIRES! Up to $5,000!**
+ Answers incoming phone calls, responds to inquiries, and directs calls appropriately.
+ Welcomes patients; updates, verifies, and enters patient demographics, insurance, and billing information and processes forms into appropriate systems.
+ Registers patients for services, ensures accuracy, facilitates timely discharge, and maximizes reimbursement.
+ Ensures all financial assessments, eligibility, and benefits memos are clear, updated, and thorough to support post-care financial needs.
+ Maintains a working relationship with clinical partners to ensure open communication between clinical, ancillary, and patient access departments, enhancing patient experiences.
**The expertise and experiences you'll need to succeed:**
**QUALIFICATION REQUIREMENTS:**
Associate, High School Grad or Equiv (Required) Certified Healthcare Access Associate (CHAA) - Accredited Issuing Body
**Pay Range:**
$19.38 - $31.01
_This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances._
**Category:** Administrative & Executive Services
**Organization:** AdventHealth Medical Group Porter
**Schedule:** Full time
**Shift:** Day
**Req ID:** 150662203
$19.4-31 hourly 1d ago
Aviation Customer Service Supervisor
ABM Industries 4.2
Customer service representative job in Denver, CO
The Aviation CustomerService Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. The Supervisor is further responsible for ensuring that productivity levels and customerservice requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities
**Pay Range $22.00 - $23.00 Hourly**
The pay listed is the Salary or Hourly range for this position. Any specific offer will vary based on the successful applicant's education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
**Benefits:** ABM offers a comprehensive benefits package. For information about ABM's benefits, visit ABM Team Member Benefits | Staff & Management (*********************************************************************************************************** .
Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customerservice requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
**General Responsibilities:**
Supervisor is responsible for the direct oversight of front-line employees in his or her respective line of service. Supervisor is further responsible for ensuring that productivity levels and customerservice requirements are being met, and that front-line Team Members are complying with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
**Specific Duties / Essential Job Functions:** (Other duties may be assigned.)
+ Monitor and maintain staffing levels with the assistance of the local Human Resources Department.
+ Ensure that future schedules are complete (days off, vacations, etc.)
+ Ensure all call offs are covered.
+ Accommodate increased / decreased client staffing requests.
+ Manage employee lunches and breaks.
+ Manage the No-Fault Attendance Policy
+ Communicate with Client representatives on a frequent basis regarding operations.
+ Manage daily schedules.
+ Maintain daily shift report for managers.
+ Perform basic administrative and payroll functions (if applicable)
+ Maintain communication with other Duty Managers/Supervisors to maintain optimum staffing levels.
+ Effectively coach, counsel and discipline employees.
+ Work with Safety Quality Manager to ensure the safety and security of the operation.
+ Set positive, professional example for workforce.
+ Ensure front-line employee compliance with all safety, security, compliance and quality standards and procedures established by the Company, by our Clients, and by regulatory authorities.
+ Miscellaneous duties as assigned
**Supervisory Responsibilities:**
**Other:**
**Physical Demands:** _The physical demands described herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
+ The individual may be required to stand and walk for 2/3 or more of the work shift.
+ Individual may be required to talk, hear and use hands to handle or feel for 2/3 or more of the work shift.
+ Individual may be required to lift 50 pounds or more for up to 1/3 of the work shift.
**Work Environment:** _The work environment characteristics described herein are representative of those a team member encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._
+ The work environment has a moderate noise level.
**Specific Job Knowledge, Skill, and Ability:** _To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements described herein are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position._
**Language Skills:**
+ Ability to communicate effectively in the English language. Ability to read and interpret documents such as safety rules, operating and procedure manuals, and handbooks.
+ Ability to effectively present information, including in written form, and respond to questions from passengers, managers, clients, customers and the general public.
**Math Skills:**
+ Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals
**Reasoning Ability:**
+ Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
+ Employee must comply with the Company's management grooming standards and must wear his or her SIDA badge/Airport ID at all times.
+ Employee must comply with and enforce all guidelines and policies set forth in the ABM Corporation Employee Handbook. These policies include, but are not limited to, the Company's Zero Tolerance Discrimination and Harassment Policy, Retaliation Policy, Ethics Policy, and Security Policy.
**Education:**
High school diploma or GED required. College degree or equivalent work experience preferred.
**Experience:**
Previous management experience preferred.
**Overall:**
+ Must be 18 years of age or older.
+ Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable).
+ Must work schedule as assigned.
ABM will accept applications for this position until 10/17/2025.
REQNUMBER: 136546
ABM is proud to be an Equal Opportunity Employer qualified applicants without regard race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran or any other protected factor under federal, state, or local law. ABM is committed to working with and providing reasonable accommodation to individuals with disabilities. If you have a disability and need assistance in completing the employment application, please call ************. We will provide you with assistance and make a determination on your request for reasonable accommodation on a case-by-case basis.
$22-23 hourly 4d ago
Front Desk Representative
First Integrity Title Company 4.1
Customer service representative job in Denver, CO
Primary Duties and Responsibilities:
All job functions are expected to be maintained during weekly schedule. The employee must
arrive on time to address customer phone calls and visits. Dress code is business casual.
• Manage front desk activities.
o Answer phone in a timely and friendly manner and transfer as needed
o Take accurate messages
o Greet customers and escort to closing rooms
• Manage incoming and outgoing mail
• Collect earnest money via mail or by person and deliver to appropriate source
• Handle special assignments as deemed necessary by manager
• Maintain appearance of front office space
• Order and inventory office supplies on a weekly basis
• Assist with group inbox - data entry, assigning emails, other duties as needed
Qualifications:
• One year of administrative/reception work is required
• High School Diploma or equivalent
• Bilingual (Spanish) highly sought
• Background in customerservice and office environment is preferred
• Able to follow all company procedures and policies including meeting the company
customerservice expectations
• Experience using Microsoft Word, Outlook, Adobe
• Candidate should be dependable, reliable and prompt. If you are not a person that can
make it to work on time, please do not apply!
Skills:
• Strong oral and written communication skills
• Exceptional customerservice
• Effective listening skills
• Able to multi-task
*All applicants will be subject to a background check.
$30k-38k yearly est. 1d ago
Consult, Customer Success
Re/Max 4.2
Customer service representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
• Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
• Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
• Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
• Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
• Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
• Experience with Customer Relationship Management Software preferred.
• Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
•Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
•Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
•Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
•Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
Competitive Medical, Dental, and Vision benefits
Retirement plans with optimal company match
Annual bonus/merit opportunity
Educational Assistance
Mental Health support program
M.O.R.E. Events offered in-person and virtually
Mentorship program
Employee Resource Groups
Community Engagement
Diversity, Equity, and Inclusion
Parenting
Remote
Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
*As measured by transactions sides
Application Deadline: January 22, 2026
$70k-80k yearly 38d ago
Consult, Customer Success
Re/Max Real Estate 4.5
Customer service representative job in Denver, CO
This role will be instrumental in acting as the primary liaison between the franchisee and Corporate while providing comprehensive consulting services. This position will focus on influencing and motivating franchisees to meet and exceed growth standards through recruiting and retention. Additionally, this role will participate in the overall success of a client portfolio consisting of brokers/owners located in a designated area.
Essential Functions:
* Creates and nurtures relationships with Customers and other strategic partners using industry knowledge, communication, and relationship development skills to advance business opportunities.
* Serves as an accountability partner to conduct business reviews and analysis with franchisees to align their goals with the Company's, as well as provide candid conversations regarding the franchisee's state of business.
* Coaches franchisees and provides skilled knowledge toward growing a thriving company through recruitment, development, and retention.
* Assists with the facilitation of training and events including giving presentations to large groups virtually and in-person.
* Other Duties as assigned
Minimum Qualifications:
Education: Bachelor's Degree or Equivalent experience
Years of Experience: 3-5 Years
Years of Management: No Experience Needed
Preferred Licensing, Certifications and Skills:
* Experience with Customer Relationship Management Software preferred.
* Ability to travel approximately 25% for office visits and events.
Standard Knowledge, Skills and Abilities:
* Technical/Functional Expertise: Has knowledge of the job, function, department and its impact on customers, continues to learn and grow, stays current on changes in process, policy and function, and fulfills responsibilities of the job
* Customer & Relationship Focus: Anticipates and delivers on customer needs, manages internal/external relationships, respectful of team, resolves problems, responds with tact and diplomacy, shares pride of the brand to customers, preserves the culture
* Decision Quality: Makes sound decisions quickly, gathers information, considers long-term repercussions of decisions, is accountable for decisions
* Drives for Results and Quality: Takes ownership of job assignments and productivity, takes initiative, focuses on the quality and quantity of results, sets priorities and meets deadlines and keeps management apprised of progress
Hire Range/Rate:
$70,000 - $80,000
Actual compensation offered to candidate will be finalized at offer and may be above or below the posted range due to skill level, experience, industry specific knowledge, education/certifications, or geographic location. The offer rate represents one component of the RE/MAX Holdings total compensation package. Employees will also receive a number of benefits as listed below. Other compensation for this position may include bonus eligibility.
* Competitive Medical, Dental, and Vision benefits
* Retirement plans with optimal company match
* Annual bonus/merit opportunity
* Educational Assistance
* Mental Health support program
* M.O.R.E. Events offered in-person and virtually
* Mentorship program
* Employee Resource Groups
* Community Engagement
* Diversity, Equity, and Inclusion
* Parenting
* Remote
* Women at RE/MAX
RE/MAX, LLC & Motto Mortgage
Now is your chance to become part of a world-class, industry leading organization. RE/MAX Holdings, Inc. is a business that builds businesses. We provide the tools, education and tech to our real estate network, which includes RE/MAX and Motto Mortgage franchises, agents, brokers, and consumers. Join us and build a career where your contribution is heard, your innovative ideas are valued, and hard work and collaboration truly makes a difference. Nobody in the world sells more real estate than RE/MAX!*
RE/MAX Holdings, Inc. is proudly headquartered in Denver, Colorado. Certain roles may be location specific, however in addition to Colorado, we welcome qualified candidates in the following states: Arkansas, California, Florida, Georgia, Illinois, Massachusetts, Michigan, Ohio, and Texas!
RE/MAX Holdings, Inc. is proud to be an equal opportunity employer committed to diversity and inclusion, as well as non-discrimination in employment. All persons shall be afforded equal employment opportunity, and all qualified applicants receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, age, veteran status, disability unrelated to performing the essential task of the job or other legally protected categories. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
* As measured by transactions sides
Application Deadline: January 22, 2026
$70k-80k yearly 38d ago
Junior Customer Service Agent
Price Solutions 4.0
Customer service representative job in Boulder, CO
At Price Solutions, our mission is to foster and encourage innovative solutions, creative problem-solving, and the ability to provide a dynamic range of outreach services to our clients. In order to better support daily operations in our retail locations, we are seeking to fill another entry level management position. The Junior Operations Manager will focus heavily on business development practices of our Denver location, campaign operations, and managing key functions alongside the location director.
RESPONSIBILITIES:
• TRACKING AND REPORTING - Act as the Team Operations liaison to divisional teams, producing special reports, data, and sales tracking information in order to reach company and individual goals and quotas. Detect problems and resolve issues quickly.
• CAMPAIGN DEVELOPMENT - Conduct territory research and monitor market trends or best practices surrounding the use of systems to drive team business objectives. Think outside of the box as to always be one step ahead of competitors.
• PRODUCT KNOWLEDGE - Assist with collaborative efforts surrounding the redesign of products and be able to inform customers of any products that align with their needs. Continued education and training to benefit the company's ability to market and connect with consumers effectively.
• CLIENT/TRAINING MEETINGS - Collaborate with internal management and peers to assist with marketing strategies and team management, in preparation for conflict resolution, upselling potential, and FAQ's while meeting with interested parties.
• DEMONSTRATIONS - Assist in the creating and delivery of presentations for department meetings/workshops or demonstrations in office. Attend scheduled outings with consumers and follow ups with current or potential consumers.
QUALIFICATIONS:
Bachelor's degree or 2 years of related experience
Proven ability to lead, train, and develop others
Strong communication and interpersonal skills
Demonstrated success in achieving sales targets and driving revenue growth
Ability to travel to retail sites as needed
Those with interest in the following categories tend to do well in this role: CustomerService, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition.
$27k-32k yearly est. Auto-Apply 60d+ ago
Call Center Representative
360 It Professionals 3.6
Customer service representative job in Denver, CO
360 IT Professionals is leading name in the software development industry, bring innovative business solutions to clients in Silicon Valley. We are always looking forward to bring aboard IT professionals and help them build a career in the IT Industry by providing the opportunity to work with our top clients in US.
Job Description
Provides support to end users on a variety of issues.
Identifies, researches, and resolves technical problems.
Responds to telephone calls, email and personnel requests for technical support.
Documents, tracks and monitors the problem to ensure a timely resolution.
Has knowledge of commonly-used concepts, practices, and procedures within a particular field.
Relies on instructions and pre-established guidelines to perform the functions of the job.
Primary job functions do not typically require exercising independent judgement.
Qualifications
Minimum of 1 year of experience in a call center
Strong phone and verbal communication skills along with active listening skills
Familiarity with CRM Systems
Experience using IVR/ACD (Five9, Cisco, etc)
Additional Information
All your information will be kept confidential according to EEO guidelines.
$31k-37k yearly est. 60d+ ago
Customer Retention Specialist - State Farm Agent Team Member
Bill Knight-State Farm Agent
Customer service representative job in Denver, CO
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Health insurance
Opportunity for advancement
Paid time off
Training & development
Customer Retention Specialist In-Office
Bill Knight State Farm Agency
Job Type: Full-Time
Location: In-Office
Deliver Exceptional Service. Build Relationships. Grow with Purpose.
The Bill Knight State Farm Agency is seeking a Customer Relations Representative who is passionate about helping clients, delivering excellent service, and building long-term relationshipswhile also being comfortable identifying in-book sales opportunities when appropriate.
This role is ideal for a service-driven professional who values accuracy, follow-through, and proactive communication, and understands that great service naturally leads to meaningful coverage conversations. While this is not a high-pressure sales role, the ability to pivot from service to sales in a consultative, needs-based way is essential.
This position is licensing-contingent. Candidates must obtain Property & Casualty and Life & Health insurance licenses. Full licensing support is provided, and candidates will begin formal in-office training once the Property & Casualty license is obtained.
What Youll Do
Serve as a primary in-office point of contact for existing clients
Provide prompt, professional support for policy questions and service needs
Assist with policy changes, renewals, billing inquiries, and endorsements
Support clients through the claims process and follow up as needed
Maintain accurate and detailed records of customer interactions
Conduct policy reviews and identify in-book sales opportunities aligned with client needs
Recommend additional coverage when it adds value for the customer
Collaborate closely with team members to deliver a consistent, high-quality client experience
What Were Looking For
Strong customerservice and relationship-building skills
Ability to naturally pivot from service to sales using a consultative approach
Willingness to obtain Property & Casualty and Life & Health licenses
(full training, guidance, and support provided)
Excellent verbal and written communication skills
Detail-oriented, organized, and dependable
Professional, client-focused mindset
What We Offer
Competitive base salary plus commission and performance bonuses
Full licensing support and guidance from day one
Structured in-office training after Property & Casualty license is obtained
Stable, service-focused role with long-term growth opportunities
Supportive agency culture built on teamwork, accountability, and quality service
A meaningful career helping individuals and families protect what matters most
Ready to Start a Career with a Strong Local Agency?
If youre service-oriented, motivated to grow, and interested in building a long-term career in insurance with the right training and support, wed love to hear from you.
Apply today to join the Bill Knight State Farm Agency.
$26k-32k yearly est. 6d ago
Customer Executive Food Service
Bimbo Canada
Customer service representative job in Commerce City, CO
Have you ever enjoyed Arnold, Brownberry or Oroweat bread? A Thomas' English muffin or bagel? Or perhaps snacked on a Sara Lee, Entenmann's or Marinela cake or donut? If the answer is yes, then you know Bimbo Bakeries USA! More than 20,000 associates in bakeries, sales centers, offices and on sales routes work to ensure our consumers have the freshest products at every meal. In addition to competitive pay and benefits, we provide a safe and inclusive work environment that appreciates diversity, promotes development and allows our associates to be their authentic selves.
#LI-VB1
Come join the largest baking company in the world and our family of 20,000 associates nationwide!
Top Reasons to Work at Bimbo Bakeries USA:
Salary Range: $102,000- $142,800
Annual Bonus Eligibility
Comprehensive Benefits Package
Paid Time Off
401k & Company Match
We are considering applicants that are located in the West Coast within the current Region coverage.
Position Summary:
As a Customer Executive for Bimbo Bakehouse Foodservice, you will be accountable for the effective management of the foodservice business in the West market covering approximately fourteen states. The key objective of this position is to grow fresh and frozen foodservice sales within foodservice distribution houses and regional operators, including, but not limited to: Multi Unit Chains, Large Independent Operator Accounts while managing and achieving budget targets.
Key Job Responsibilities:
* Achieving sales budget by selling foodservice bakery products into broadline distributors and operators.
* Develop in-depth knowledge of key customers, competitors, and brokers in the Region.
o Currently Region includes WA, OR, CA, NM, NV, MT AZ, CO, ID, UT, ND, SD, AK, WY and HI.
* Daily Management and Development of the broker network.
o Currently the Region has 6 Independent Brokerage houses with approximately $17 million is annual sales.
* Manage and lead new bread line project for the West for new segment and market.
o Will require heavy travel throughout the region as project is deployed.
* Exceed sales targets and meet expectations of key accounts while maintaining strong relationships.
* Attend food shows, conduct broker training, product cuttings and business reviews.
* Manages and negotiates pricing and trade expenditure with customers.
* CRM and Trade Management Platforms use.
* Additional duties as assigned.
Key Job Responsibilities:
* Strategic, independent, analytical thinker with the ability to make decisions and execute tactical plans.
* Must possess strong driven self-motivation skills.
* Strong presentation skills, excellent verbal and written skills.
* Excellent follow-up skills.
* Proven track record with growth.
Leadership Competencies:
* Adapts approach and attitude in real time, according to the changing demands of different situations.
* Creates a climate where people are motivated to do their best to help the organization achieve its objectives.
* Holds self and others accountable to meet commitments.
* Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Education and Work History:
* Bachelor's degree in business management and/or Marketing or Sales required.
* Minimum of 5 years' experience with foodservice sales, broker network or distributor sales. Bakery or snack category experience a plus.
* Strong sales budget management and financial awareness
* Travel required up to 75%.
* Very strong computer skills with Microsoft office, Excel, CRM, Blacksmith, PowerPoint. Well versed in Excel, i.e., pivot tables and reporting.
The physical and mental demands described in each job posting are representative of those that must be met by an associate to successfully perform the essential functions of each job. Reasonable accommodations may be requested to enable qualified individuals with disabilities to perform the essential functions of each job.
Bimbo Bakeries USA is an equal opportunity employer with a policy that provides equal employment opportunity for applicants and employees regardless of race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, genetic information, marital status, veteran status, any other classification protected by law.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$32k-57k yearly est. 41d ago
Call Center Representative
Autowash Management
Customer service representative job in Denver, CO
As the liaison between our company and its current and potential customers, the Autowash Customer Support Representative should embody the mission, vision, and values of Autowash Management LLC. You are expected to be friendly, service-forward, and knowledgeable to effectively solve customer issues, complaints, and inquiries.
As an Autowash CSR, you must be ready to answer all customer needs, continually approaching the customer and the company with a positive mindset, and consistently have a smile on the other side of the phone - keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:
Manage inbound and outbound calls for car wash customers and members in a timely manner, call center environment
Effectively communicate with customers through text and email daily
Follow communication “scripts” when handling different topics
Identify customers' needs, clarify information through questioning, research issues, and provide solutions and/or alternatives
Seize opportunities to upsell products and membership services through customer education
Build sustainable relationships and engage customers going taking the extra mile
Keep accurate notes and records of all conversations in our call center database in a comprehensible way
Frequently broadens knowledge base and performance skill levels through team knowledge and educational events
Meet personal/team qualitative and quantitative targets
Requirements
Accountabilities:
Must have the ability to prioritize and work independently with minimal direct supervision
Must have excellent communication, customerservice and problem-solving skills.
Must be competent in writing, reading, and speaking effectively with customers demonstrated through observations, orientation reviews, and quarterly reviews.
Must be competent in writing, reading, and speaking effectively with AW team as demonstrated through observations, effective use of TEAMS protocols, and supervisor notes.
Physical Demands:
Regularly required to sit, walk, stand, bend, and/or lift
Regularly required to talk or listen.
Regularly required to use a computer, computer screen and type.
Sometimes required to lift heavy packages (20 pounds or greater).
Minimum Qualifications:
Computer skills required: Microsoft Office, Social Networking, Email communication
Minimum Desired Education: Some college, (communications, marketing or business preferred)
Minimum Desired Experience: 1 year
Preferred Experience: customerservice, marketing, or administrative work preferred
Professional Associations: none
Salary Description $20.81 - $24.36 hourly
$20.8-24.4 hourly 44d ago
Bilingual Call Center Representative
Porch Light Health
Customer service representative job in Denver, CO
Porch Light Health is a local leader in outpatient treatment of Opioid Use Disorders and other addictive disorders. We foster a family environment where patients are treated with compassion and honesty. We believe that addiction is a chronic relapsing brain disease. Our staff is passionate about helping other people. We offer Medication Assisted Treatment and behavioral health services. We believe there is life beyond addiction and strive to help our patients discover their purpose and community in a healthy environment. We are looking for people who are willing to work in a fast paced medical environment.
*Applicants will be considered if currently residing within the state of Colorado. If you are in another State we will NOT be able to move forward with your application.*
Responsibilities:
Answer phones for clinic system
Schedule and pre-register patients for appointments, outpatient visits, procedures, and other appointments.
Confirm patient information including demographic and insurance information.
Educate patients on procedure preparations, appropriate dress requirements, special instructions.
Prioritize work for optimal reimbursement and to avoid financial risk to both patient and clinic. Refer self-pay patients to financial counseling.
Coordinate patient encounter utilizing multiple system applications: various scheduling applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository.
Shift: Day time and evening, 8 hour shifts 8:00-4:30pm, M-F
Qualifications:
High School diploma or equivalent
One (1) year customerservice
Knowledge of medical terminology, insurance and billing
Bilingual in Spanish
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Paid time off
Discretionary bonus
Compensation: $19 - $24/hr, based on location, education, skills, and experience.
Anticipated Application Window - This role is anticipated to close within 30 days from the date of posting. However, if the position has not been filled, PLH may keep the application period open longer.
$19-24 hourly 48d ago
Digital Customer Retention Specialist w/spanish (36745853)
Agile 4.2
Customer service representative job in Westminster, CO
Title: Digital Retention Specialist Duration: 6+ months (Contract to Hire) US Citizen/Green Card required The Digital Retention Specialist is responsible for ensuring high levels of customer retention and satisfaction. This role involves proactively engaging with customers to understand and address their needs, identifying blockers to renewal, and implementing strategies to improve customer loyalty. The ideal candidate will possess excellent communication skills, a customer-centric mindset, and the ability to analyze data to drive retention efforts.
Key Responsibilities:
Customer Engagement: Make outbound messages or calls to understand and address reasons for potential discontinuation of services.
Issue Resolution: Take ownership of customer issues, ensuring minimal escalation and high satisfaction.
Independent Decision-Making: Resolve customer needs independently and effectively.
CustomerService Excellence: Communicate with customers, internal teams, and senior management to deliver exceptional service.
Negotiation: Directly negotiate with customers to overcome adoption barriers and develop plans to resolve pain points.
Documentation: Maintain detailed records of customer interactions and activities in Salesforce.
Data Analysis: Analyze data to identify trends and opportunities for improving retention and reducing churn.
Collaboration: Work closely with the Sales and Support Teams to handle escalations and enhance the customer experience.
Content Development: Identify, create, and deliver content to support customer adoption and engagement needs.
System Proficiency: Demonstrated ability to rapidly learn and efficiently navigate multiple business systems, ensuring seamless task completion and operational effectiveness.
Required Skills and Experience:
Customer Focus: Strong customer-centric and growth mindset.
Retention Expertise: Experience in customerservice and retention.
Listening Skills: Excellent active listening and empathy to understand customer perspectives.
Problem-solving: Strong analytical skills and a solution-oriented approach.
Negotiation: Skilled in effective negotiation techniques, including identifying customer pain points, proposing solutions, and achieving favorable outcomes to build strong customer relationships.
Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.
Communication: Excellent writing and communication skills, with the ability to convey thoughts clearly and concisely.
Interpersonal Skills: Strong ability to collaborate with stakeholders and customers at various skill levels.
Trustworthiness and Professionalism: Demonstrated ability to handle sensitive information with integrity and maintain a professional demeanor.
Education and Experience:
Educational Background: Associate's degree or equivalent.
Professional Experience: 5+ years of practical experience in customerservice and retention.
Salesforce: Proficiency in using Salesforce for documenting and managing customer interactions.
Additional Requirements:
Language: Fluency in Spanish required. Portuguese preferred/good to have.
$27k-34k yearly est. 12d ago
Call Center FNOL Representative I - Part Time
Accuserve
Customer service representative job in Denver, CO
Job DescriptionDescription:
Who Is Accuserve
Accuserve is a Managed Repair Experience Company, unifying and humanizing the experience for people simply trying to take care of the things they treasure most. As an integrated community of claims and restoration experts, we're redefining how smart, unified, and human the experience can be to fix what matters most to people in extreme times of need. We are builders, innovators, community leaders, facilitators, connectors, dreamers, keepers, mothers, fathers, sisters, and brothers. We're human too and know what it means to take care of you and your property.
Job Summary
We're not just hiring for experience-we're hiring for drive. If you're someone who's hungry to learn, eager to grow, and ready to roll up your sleeves, you'll thrive here.
We're looking for individuals who want to be part of something long-term-people who show up, lean in, and are excited about building a future with us. Whether you're just getting started or making a career shift, we care more about your mindset, motivation, and work ethic than having a resume that checks every box.
This role is ideal for someone who wants to be actively involved, make meaningful contributions, and grow with a fast-moving team. If you're looking for an environment where you can stay engaged, be challenged, and build something that matters, this is the place for you.
This Role Isn't for You If:
You're okay with just getting by instead of striving to improve.
You avoid challenges instead of seeing them as opportunities to grow.
You're not open to feedback or coaching.
You struggle in a fast-paced, high-energy environment.
General Responsibilities
In/Outbound calls with policyholders to set up services as directed by our carrier partners
Clearly communicate the value of our services
Build trust, establish rapport, and confidently set expectations about what to expect during the claims process
Pair homeowners with our contractor partners to assist with their claim
Accurately document claims system and move claim forward as far as possible
Meet or exceed established quality and department goals
Maintains high level of professionalism with customers and colleagues
Adheres to assigned work schedule
Work with peers, collaborators, and supervisory staff for the common goals of the organization.
Reliable in meeting work commitments.
Cross training in other departments and willingness to take on other tasks as assigned, which may not be defined above
Requirements:
Minimum Qualifications
Bachelor's degree or equivalent preferred, High School Diploma or GED equivalent required
Prior experience in customerservice or claims processing, ideally in the insurance industry desired
Flexibility in scheduling due to call volume demands
Able to handle conflict in a professional and courteous manner
Able to be flexible and adapt to most any situation.
Strong problem-solving skills, with the ability to handle challenging situations independently or escalate appropriately.
High attention to detail and accuracy when processing claims and entering data.
Flexibility to work varying shifts and extended hours during high-volume or catastrophic events is required
Ability to handle conflict professionally and adapt to changing priorities
Reliable in meeting work commitments
Must be flexible and adapt to most any situation
Proficient with technology and Microsoft Office Suite
Reliable high speed home broadband internet connection with minimum 25 MB download and 10 MB upload speeds and ability to connect to home internet via ethernet cord is required if working remotely
Accuserve's Human Centric Value Proposition:
Accuserve is built on a foundation of community, fostering valuable connections, and creating an innovative approach to help you navigate the insurance landscape. Built on culture, grounded in compassion.
Accuserve Values:
Communicating and Connecting, Doing the Right Thing, Compassionately Serve, courageously making an Impact and Staying Curious.
Job ID: INDACSJ
$28k-37k yearly est. 3d ago
Client Success Renewals Specialist
Norstella
Customer service representative job in Denver, CO
Norstella is a premier and critical global life sciences data and AI solutions provider dedicated to improving patient access to life-saving therapies. Norstella supports pharmaceutical and biotech companies across the full drug development lifecycle - from pipeline to patient. Our mission is simple: to help our clients bring therapies to market faster and more efficiently, ultimately impacting patient lives.
Norstella unites market-leading brands - Citeline, Evaluate, MMIT, Panalgo, Skipta and The Dedham Group and delivers must-have answers and insights, leveraging AI, for critical strategic, clinical, and commercial decision-making. We help our clients:
+ Accelerate the drug development cycle
+ Assess competition and bring the right drugs to market
+ Make data driven commercial and financial decisions
+ Match and recruit patients for clinical trials
+ Identify and address barriers to therapies
Norstella serves most pharmaceutical and biotech companies around the world, along with regulators like the FDA, and payers. By providing critical proprietary data supporting AI-driven workflows, Norstella helps clients make decisions faster and with greater confidence. Norstella's investments in AI are transforming how data is consumed and decisions are made, disrupting inefficient legacy workflows and helping the industry become more efficient, innovative, and responsive to patient needs.
**The Role:**
The Client Success Renewals Specialist works in collaboration with the Client Success Operations Manager and Client Success team members in the overall responsibility for MMIT client contract onboarding, adoption, and renewals with the aim of client retention. The CSR will support the Client Success team in key client success initiatives and tactics essential for clients to realize deep value from an ongoing MMIT partnership. The CSR will leverage their product and contractual knowledge, attention to detail, and highly responsive mindset to deliver on key initiatives aimed at supporting MMIT's clients.
**Responsibilities:**
Renewals Management
- Manage Digital Segment client contract renewals occurring on a yearly or multi year basis
- Responsible to contract terms review/changes, documentation in Salesforce, partnering with client team, and client communication surrounding the renewal through signature
- Partner with and assist Client Success Managers with segment specific contract renewals throughout the renewal cycle
- Document and report to leadership renewal progress throughout the renewal cycle
Client Support and Data Management
- Lead Digital Segment clients through onboarding and adoption of licensed solutions
- Support client with the submission, monitoring, and ensuring resolution of Customer Support and Data Verification tickets
- Escalate urgent client issues using MMIT Client Escalation Pathway
- Collaborate with internal partners to address client questions required for completion of requests
- Prepare standard data extracts from MMIT applications as needed
- Collaborate with Sales Operations to maintain CS dashboards and reports
- Effective collaboration with internal and external stakeholders
Account Planning & Strategy Support
- Generate and summarize client data to support internal account health and planning discussions
- Create client facing engagement reports (utilization metrics, engagement summary, etc.)
- Prepare engagement summary metrics for client meeting and Executive Business Reviews
General Client Success Support
- Collaborate with CSM to prepare content for client deliverables and presentations aligning with the client business portfolio and goal alignment (kick-off meetings, partnership reviews, training presentations, etc.)
- Fill in for CSM on client support inquiries or projects as needed (CSM back-up for out of office, travel, conflict, etc.)
- Review client facing deliverables and configuration settings to ensure alignment with client needs
- Regularly review and maintain client user lists and access to MMIT solutions
- Coordinate maintenance of client application settings and prepare communication to update client (i.e. add or remove drugs from client market baskets)
- Partner with CSM through weekly touchpoints reviewing key account metrics and deliverables
- Provide insight to operational efficiency and process improvements aligned with enhancements to overall process and the customer experience
**Qualifications:**
- 1-3+ years experience in life sciences
- 2-4 years experience in customer support or client management
- Previous experience reviewing legal documents/contracts
- Ability to work independently and drive projects from start to finish in a fast paced environment
- Highly collaborative, team oriented, and comfortable leading cross-functional projects
- Excellent writing and communication skills for both internal and external audiences
- Passion for continual learning and highly motivated
- Strong empathy for customers AND passion for retention and growth
- Analytical and process-oriented mindset
- Highly detailed oriented
- Demonstrated desire for continuous learning and improvement
**Our Guiding Principles for success at Norstella:**
01: Bold, Passionate, and Mission-First
02: Integrity, Truth, and Reality
03: Kindness, Empathy, and Grace
04: Resilience, Mettle, and Perseverance
05: Humility, Gratitude, and Learning
**Benefits:**
- Medical and Prescription Drug Benefits
- Health Savings Accounts (HSA) or Flexible Spending Accounts (FSA)
- Dental & Vision Benefits
- Basic Life and AD&D Benefits
- 401k Retirement Plan with Company Match
- Company Paid Short & Long-Term Disability
- Paid Parental Leave
- Paid Time Off & Company Holidays
_The expected base salary for this position ranges from $70,000 to $90,000. It is not typical for offers to be made at or near the top of the range. Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, licensure or certifications obtained. Market and organizational factors are also considered._
_Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law._
_Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here- you are welcome. If you read this job description and feel passion and excitement, we're just as excited about you._
_All legitimate roles with Norstella will be posted on Norstella's job board which is located at norstella.com/careers. If a role is not posted on this job board, a candidate should assume the role is not a legitimate role with Norstella. Norstella is not responsible for an application that may be submitted by or through a third-party and candidates should proceed with extreme caution if a third-party approaches them about an open role with Norstella. Norstella will never ask for anything of value or any type of payment during or as part of any recruitment, interview, or pre-hire onboarding process. If you are aware of or have reason to believe a job posting purportedly for a role with Norstella is fraudulent or otherwise not authorized by Norstella, please contact the Company using the following email address:_ _[email protected]_ _._
Norstella is an equal opportunity employer. All job applicants will receive equal treatment regardless of race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, physical or mental disability or handicap, medical condition, sex (including pregnancy and pregnancy-related conditions), marital or domestic partner status, military or veteran status, gender, gender identity or expression, sexual orientation, genetic information, reproductive health decision making, or any other protected characteristic as established by federal, state, or local law.
$70k-90k yearly 28d ago
Call Center Talent Pool Req (Colorado)
Freedomcare
Customer service representative job in Denver, CO
Make a Difference in Healthcare: Join FreedomCare in Colorado! Are you passionate about helping others and building a rewarding career in healthcare?
We're building a talent pool of strong customerservice professionals for FreedomCare Colorado. We're searching for talented and motivated individuals interested in any of the following roles:
HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one.
Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them.
Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations.
Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for.
Ideal Candidate Will Possess:
Customerservice skills: Candidates should have excellent customerservice skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customerservice, including the ability to show empathy, active listening and patience.
Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers.
Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team.
Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully.
Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations.
Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking.
Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process.
These are hybrid positions that will require all employees to commute into our FreedomCare Colorado office 3 days per week. Our Colorado office is located in Denver near the Denver Tech Center.
**Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities*
Why Join Us?
Impact Lives: You'll play a vital role in supporting individuals and their families in need.
Growth opportunities: We offer a supportive environment for professional development and advancement.
Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities.
FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive.
About our Company
Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations.
FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV.
We pride ourselves on our values which drive the level of care that we deliver to our patients:
Here For You (An attitude of service, empathy, and availability)
Own It (Drive and ownership)
Do the Right Thing (High integrity)
Be Positive (Great attitude and a can-do positive approach to challenges)
At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics.
Review all current available job opportunities here: Jobs - Freedom Care
#INDHV
At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $20.00 and $24.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications.
Compensation Range$18-$22 USD
$20-24 hourly Auto-Apply 60d ago
Client Specialist - Commercial Term Lending-Commercial Real Estate
JPMC
Customer service representative job in Denver, CO
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities
Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customerservice to both internal and external customers.
Required qualifications, capabilities and skills:
Minimum 2 years' experience in mortgage lending, with inside sales/customerservice background.
Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
Enthusiastic and self-motivated.
Superior written and oral communication.
Superior customerservice skills.
Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
College graduate preferred.
Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
Superior interpersonal communication skills, as well as strong attention to detail and time management.
$33k-51k yearly est. Auto-Apply 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Loveland, CO?
The average customer service representative in Loveland, CO earns between $25,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Loveland, CO
$33,000
What are the biggest employers of Customer Service Representatives in Loveland, CO?
The biggest employers of Customer Service Representatives in Loveland, CO are: