Customer Service Representative
Customer Service Representative Job In Pittsburgh, PA
Department: Supply Chain
Chicken of the Sea is an iconic American brand that was founded in 1930. Today, Chicken of the Sea enjoys broad distribution across all major retail channels, with growth opportunities in foodservice and outside the U.S. Besides its eponymous brand, Chicken of the Sea also sells Genova and King Oscar premium seafood products.
Chicken of the Sea International (COSI) has been wholly owned since 2000 by Thai Union (TU), the largest global producer of ambient seafood. Chicken of the Sea Frozen Foods is a sister U.S. company that focuses on frozen and chilled seafood sales. Other iconic seafood brands in the TU Global portfolio include John West, Mareblu, and King Oscar. Under the leadership of CEO Thiraphong Chansiri, Thai Union has more than tripled its revenue to over $4 billion annually and has an aggressive growth agenda.
Chicken of the Sea International operates under the common corporate vision, mission and values of Thai Union, an industry leader in sustainable fishing practices and manufacturing processes that capture the freshness, nutritional value, and sensorial experience of seafood. The global organization lives by the 6 deeply held values: Passionate, Humble, Respectful, Responsible, Collaborative, and Innovative.
COSI is an organization that is very proud of its heritage. First established as VanCamp seafood company more than 100 years ago (1914), the company celebrates its story as one of the oldest food companies in the country that is still in operation. The company is currently undergoing a significant business transformation aimed at accelerating business growth.
About the Role:
We're seeking a skilled Customer Service Representative to join our dynamic Customer Service Team. This role plays a crucial part in the order processing and fulfillment process, requiring excellent communication skills, a positive attitude, and a collaborative mindset.
Responsibilities:
Open and maintain customer accounts by accurately recording key account information.
Enter EDI and Manual orders, ensuring correct pricing and timely communication of delays or inventory shortages to Sales and Customers.
Contribute to achieving key performance indicators, including daily sales, on-time performance, open orders, and department efficiency.
Ensure the attainment of customer delivery service targets, proactively identifying and escalating potential issues concerning customer-facing issues.
Take ownership of key accounts, delivering best-in-class service and communication.
Collaborate with other departments, including Logistics, Integrated Business Planning, and Sales, to streamline processes and enhance customer satisfaction.
Assist in clearing deductions and execute policies to prevent future deductions.
Work closely with the Customer Service Manager to develop solutions for common problems.
Process returns efficiently and accurately.
Perform other responsibilities as assigned.
Requirements:
0-4 years of experience within a customer support position, preferably in an order entry or order fulfillment role.
Proficiency in Microsoft Excel.
Excellent written and verbal communication skills, along with strong organizational abilities. Ability to communicate effectively and interact professionally with customers, colleagues, and management.
Utilize company-wide communication tools such as Microsoft Teams and Skype for Business.
Schedule availability from 8:00 am to 5:00 pm EST.
Preferences:
Experience with multiple ERP Systems (e.g., Oracle, SAP, etc.).
4-6 years of experience within a customer support position, preferably in an order entry or order fulfillment role, in lieu of a college degree.
Bachelor's degree in Business, Logistics, Supply Chain, or a related field.
Experience with end-to-end supply chain, product distribution, and billing systems.
Previous experience in Consumer Products and Food Service industries servicing sales and operations.
Ability to take initiative, work independently with minimal supervision, and exercise good business judgment.
Strong organizational skills with the ability to plan, organize, prioritize, multitask, and use time effectively.
Attention to detail and a commitment to delivering high-quality work.
The employee is required to comply with all company policies, rules, and directives, including safe work practices.
We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individuals with Disabilities.
Sr. Customer Outreach & Engagement Associate
Customer Service Representative Job In Pittsburgh, PA
Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.
Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!
The Outreach Associate is a high-profile and visible role that will build relationships with local businesses, organizations and leaders and provide customer support to increase the number of EV charging stations at homes, businesses and communities throughout the Pittsburgh region. The Outreach Associate will drive awareness and deliver educational content and experiences to new and current customers.
Location: Hybrid (see below), downtown Pittsburgh, Pennsylvania
Responsibilities:
Execute on DLC's electrification and load management strategy with an emphasis on the building and transportation market segments.
Lead customer and stakeholder research and segmentation activities to identify key audiences, communication channels, characteristics, strategic messaging, etc. in partnership with DLC's customer insights team.
Develop and execute on an outreach plan to reach target audiences in support of DLC's electrification and load management strategy, including tactics such as advertising campaigns, email marketing, and educational events.
Collaborate with DLC's corporate communications and customer experience teams to develop informative and influential materials, including print and digital content, such as social media, web, and email campaign content.
Develop a marketing plan for each electrification and load management program offered to customers to generate customer participation and/or leads.
Identify and promote tools, resources, and funding opportunities to support customers in the adoption of electrified technologies, such as electric vehicles, heat pumps, and time of use rates.
Provide exceptional service to customers requesting assistance with electrification or load management matters in collaboration with internal subject matter experts.
Build a regional contractor network and workforce development initiative for local electrical contractors and technology vendors.
Implement a rebate program to encourage low-income housing providers to install electric technologies, such as heat pumps, heat pump water heaters, induction stoves, or electric vehicle charging.
Engage employees in electrification and load management efforts through internal communications, trainings, events, incentives, and other programs.
Develop and manage vendor contracts, monitor budget performance, forecast spend, and track performance against KPIs for customer outreach, workforce development, customer rebate, and any other assigned activities.
Education/Experience Requirements:
Bachelor's degree in marketing, business, communications, or sustainability is required.
Three (3+) or more years of relevant experience is required.
Experience with developing and executing marketing plans and tactics, such as event planning, email campaigns, and lead generation, particularly B2B, is highly desired.
Why you'll love working here: We live by our values!
We are safe above all else. We must keep ourselves, each other, our customers and communities safe.
We are guided by our commitment to integrity and never compromising on ethics.
We are dependable, collaborative and steady; we are a trusted partner to all.
We believe in equity and equal access to work, resources and opportunities are critical elements of a clean energy future for all.
We are ingrained in our community; we work where we live and are committed to serving our vibrant, diverse communities.
Disclaimer:
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
EQUAL OPPORTUNITY EMPLOYER
Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.
Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.
If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at *************** and describe the specific accommodation requested for a disability-related limitation.
Customer Service Representative - Cranberry Township
Customer Service Representative Job In Cranberry, PA
We are looking for candidates that are interested in a Customer Service position. This position will respond to e-mail inquiries and inbound telephone calls regarding our client's products. Must have excellent phone skills and verbal, written and interpersonal skills. Must be able to multi-task and be very organized. This position will use a computerized system for tracking, information gathering, and/or troubleshooting. College degree is not a prerequisite but nice to have.
This position is with a very highly regarded Fortune 500 company at their Cranberry Township location. This role is 100% onsite and includes free parking. This is a M-F daylight position and the hours are 8am - 4:30pm. The hourly pay is $23/hour. This is a 10-month contract position with an excellent chance to be extended or converted to fulltime hire. This is a great opportunity to get a big-name company on your resume and a foot in the door.
Please only apply if you are eligible to work for any employer in the U.S. on a permanent basis.
CornerStone Consulting Group, Inc. is an IT and Data Analytics consulting and staffing and permanent placement company. To find out more about us, please check our website at ************************
Commercial Lines Customer Service Representative
Customer Service Representative Job In Kittanning, PA
Job Title: Commercial Customer Service Representative
Agency Story:
Our client is a Property & Casualty insurance agency with multiple locations across western Pennsylvania and licensed in 5 states. Each of the individual agencies that make up the organization have been staples in their communities for decades and are very active in local volunteering.
As a young, vibrant agency that is growing, we have an opportunity for a new Commercial Customer Service Representative. We have designed a customer experience process that works, and we are looking for the right associate to join the team!
What We are Looking for:
We're looking for a friendly personality, warm smile, and a great attitude to fill one of our licensed commercial customer service positions. The Licensed Service Representative is the face and voice of daily policy interactions with a goal of always leaving the customer better than they were before. Our service team is responsible for processing changes on existing insurance policies, reviewing policies with our customers, uncovering sales opportunities, and other tasks required to provide outstanding support to our insureds.
As a Commercial Customer Service Representative, you agree to become an important team member at the front line of our business. With this, it is vital to have a pleasant phone manner, strong communication skills, and a positive attitude that leads to quality customer service.
We are looking for an insurance professional who is looking for an agency that will invest in them and their career. In this role, we provide coaching, technology to support the customer experience, an agency-wide culture of excellence, access to top-tier markets, as well as a proven retention process.
Mission of the Role:
To serve the commercial lines business by maximizing the client experience and applying these strategies daily. This includes completing customer changes, issuing certificates of insurance, communicating with insurance carriers, quoting and selling in-bound leads, and making sure our customers get best-in-class service.
Here are some daily responsibilities:
Bring a positive attitude and smile
Process changes to existing policies
Process payments and resolve billing inquiries
Issue certificates of insurance
Quote and sell in-bound sales leads
Review policies with our clients
Uncover and explain gaps in their coverage
Recommend additional insurance solutions
Provide relevant sales leads to our personal lines department
Ongoing updates to customer contact information
Clearly and effectively communicate with the clients to manage expectations
Be proactive in working with clients
Benefits:
Healthcare insurance available
Life insurance, short-term & long-term disability included
14 days paid time off to start
401(k) with 4% Agency match
Paid Holidays (about 8 days per year)
Career development opportunities
If you are looking to work for a local business that cares about the community-consider us! Commercial service team members are required to have a valid Property & Casualty insurance license. Unlicensed hires will be required to obtain a Property & Casualty insurance license within 2 months of employment.
Inside Sales Representative
Customer Service Representative Job In Pittsburgh, PA
Sales Account Executive
Do you want to learn how to become a dynamic sales executive?
Do you want to build your own long-lasting book of business?
Do you want access to the best training program in the industry and get paid while doing so?
Do you want a database full of customers across the continent, without having to prospect for them?
What is a Sales Account Executive?
As a Sales Account Executive at PLS Logistics Services, you will act as an essential resource for your customers, helping ship their freight across the nation, 24/7/365. The inside sales role comes with the passionate support of our company and your co-workers around you.
Who We Are
Over our 30+ year history, PLS Logistics Services has become one of the country's top 25 third-party logistics (3PL) services providers. We are headquartered in Cranberry Township, PA, with offices in Jacksonville, Tampa, Houston, Phoenix, St. Louis, Philadelphia & Pittsburgh. We are growing as an organization and are looking for top talent to join our team.
Your first week
Learn about PLS Logistics Services and the logistics industry
Hear from our top home-grown leaders on how to be successful
Participate in our fully paid training and orientation
Familiarize yourself with our business model and transportation management system
Get on the phones and grow your network
Your first month
Continue to develop a portfolio of clients by cold calling using our provided industry leads
Understand how to negotiate pricing to close the deal
Take charge of client service issues to the point of resolution
Be open to coaching and learning while putting in the time and effort to be successful
Update tracking system accurately throughout the day
Your first six months
Be the trusted advisor to your customer, helping manage their logistics challenges
Liaise with Logistics Coordinators to help shoulder your load and allow you to bring in more business
Seek out promotional opportunities to move up the ranks
Maintain a strong understanding of the industry, including rates, capacities, and carriers.
Your first year and after
You tell us. Write your own ticket.
Pay And Benefits
At PLS Logistics Services, we take pride in attracting top talent. In addition to unlimited PTO and a Base salary, our benefits include:
$1,000 signing bonus.
UNCAPPED commission, starting in the first week of training
Full medical, dental, and vision coverage options
Tuition reimbursement
Extensive growth opportunities and a long track record of internal promotions to back it up
401k plan with employer match.
Chairman's Club opportunity - celebrate with the best of best as a reward for being a top sales representative
Fun and welcoming work environment
Extensive, world-class sales and logistics training
Ongoing sales competitions with prizes
Our ideal candidate
Bachelor's degree in related field (preferred)
Self-motivated
Strong communication and interpersonal skills
Strong work ethic
Persistence
Adaptable and dynamic
High energy
Entrepreneurial spirit
At PLS Logistics Services, we ship over one million loads annually across all major freight modes: flatbed, van, LTL, rail & barge, air & ocean. Our customers benefit from our broad PLS Transportation network of over 250,000 trucks representing 55,000 carrier partners, along with Class-1 railroads and major barge companies. Are you ready to jump-start your career?
PLS Logistics Services is An Equal Opportunity and Affirmative Action Employer and participates in the E-Verify Employment Verification Program.
Customer Service and Sales Representative
Customer Service Representative Job In Pittsburgh, PA
Customer Service/Sales Representative
Are you ready to take your customer service skills to the next level and launch a career in sales? Whether you're experienced or just starting out, we provide all the training, support, and tools you need to succeed. No prior sales experience? No problem-we've got you covered!
About Us
We proudly represent a wide array of clients who are dedicated to delivering exceptional value to customers. These clients rely on our team to expand their market share and boost brand awareness through personalized, face-to-face sales campaigns.
Our proven strategies help us connect directly with new customers, explain product and service options, answer questions, and complete contracts, all while building meaningful relationships that drive results.
What We're Looking For
We want candidates who:
Love working with people and have an outgoing personality that attracts attention.
Can work independently or as part of a team.
Have an interest in developing sales skills.
Take pride in their work and strive for excellence.
Are available for full-time hours.
Maintain a polished, professional appearance and attitude, as we interact directly with customers daily.
Why Join Us?
Our company is growing rapidly, and we need ambitious individuals to grow with us! Over the next 6 months, we'll be expanding into additional markets, which means exciting opportunities to lead and manage campaigns, train sales assistants, and oversee client accounts.
We offer a fast-paced, structured Business Development Program that's perfect for motivated people ready to produce results and thrive in the sales and marketing industry.
Apply Now
Send us your resume today to take the first step in your career journey! We have multiple positions to fill, but the selection process is already underway. Don't miss your chance-apply now!
Customer Service Representative
Customer Service Representative Job In Pittsburgh, PA
Job Title: Customer Service Representative
Job Duration: 3+ Months (Contract to hire possibility)
Location: Must be local to any of the following offices: Pittsburgh, PA; Camp Hill, PA; Parkersburg, WV. Must reside within a 45-minute commute from any of these 3 offices.
Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs).
Start date: 2/10/2025 (only start date)
Job Description:
Will work remote but may be required to work on site in either the Pittsburgh or Camp Hill location. Will be required to be onsite 1-2 times per quarter (subject to change per business needs).
You will be required to go onsite if facing system or equipment issues.
Candidates must have a form of transportation to get to the office.
High speed home internet is a requirement.
Upon equipment failure, you would be required to go into the office that day to exchange any non-working equipment
Candidates must be available to work ANY shift between 8:00am to 8:00pm.
Responsibilities and Qualifications:
Receive inbound calls; calls may involve claims status, eligibility and benefit information; proficient computer skills required. Will take both Member and Provider calls. Will be trained on the Avaya system.
Bilingual Spanish speaking candidates are welcome and encouraged to apply
This is high energy role and requires individuals who can adapt to changes quickly
Will work in a fast-paced environment
Must have empathy and the ability to control conversation/call
High school/GED required
Must have customer service experienc
Call center experience preferred (this is a high call volume position) (Preferred - Health Insurance Call Center Experience
Soft skills are very important to this role and require a level of professionalism and caring.
Attendance is critical. You should plan to not miss any time during the first three months of the assignment due to the pace of the training class. Missing three days of training could result in immediate termination.
Must be able to work any shift between 8:00AM - 8:00PM
Must be open to working the 11:30AM - 8:00PM shift, which is a daily shift
Professional behavior, on camera training and adherence to the current Work from Home policy is required.
Work from home is not a substitute for child-care or elder care. You must be on camera and an active participant in the class.
Smoking of any type (including e-cigarettes, vape, etc.) is not permitted during the class or on the phones.
Customer Service Representative
Customer Service Representative Job In Cranberry, PA
The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists
Responsibilities
Communicate with customers via phone, email and chat
Provide knowledgeable answers to questions about product, pricing and availability
Work with internal departments to meet customer's needs
Data entry in various platforms
Qualifications
At least 1 - 3 years' of relevant work experience
Excellent phone etiquette and excellent verbal, written, and interpersonal skills
Ability to multi-task, organize, and prioritize work
Client Service Associate-HYBRID
Customer Service Representative Job In Pittsburgh, PA
We are seeking a motivated, professional
Client Service Associate
who can excel in two key areas: providing executive level administrative support to several Financial Advisors and offering concierge level service and attention to AFG clients. This position is an essential part of an experienced and knowledgeable team that prides itself on consistently exceeding client expectations.
This role will enjoy a hybrid schedule but will spend more time in the Pittsburgh, Pennsylvania office during the orientation and training period. Once fully trained this position will spend one day a week in the office. This position reports to the Client Service Manager.
As a Client Service Associate, no two days look the same, but most will include a mix of the following:
Develop sound client relationships by providing exceptional care in researching and responding to inquiries from clients and related contacts via telephone, e-mail, and written correspondence.
Act as the liaison between the clients, advisors, and mutual fund companies. Performs transactional activities such as opening and funding accounts, facilitating portfolio changes, and money movement.
Support and collaborate with financial advisors for daily client meetings and calendar activities.
Master essential trading and money movement processes and procedures.
Proactively provide research and background to advisors to facilitate responses to ad hoc questions and client requests.
Maintains CRM database - from entering new client data through confirming account closure procedures.
Utilize eMoney financial planning software to update client portal information and generate reports.
Assist clients with online access to their client portal, investment accounts and market data.
Acquire working knowledge in specialized areas of client administration such as estates and retirement.
You might be a great match if you have:
Exceptional customer service skills and the ability to develop a rapport with clients and related professionals of varied ages and backgrounds.
Financial services industry experience is a strong preference.
Bachelor's Degree preferably in business or related field with two years' experience, or an associate degree combined with related experience.
Advanced user of Microsoft Word, Excel and Outlook.
Proficient in Teams, OneNote, SharePoint, Zoom, and DocuSign.
Strong attention to detail with high level of accuracy, initiative, and follow-through.
Self-motivated and responsible with ability to work effectively both independently and as part of a team.
Ability to adapt and stay current on software applications, operational procedures, and industry regulations.
Currently hold or a willingness to earn the Securities Industry Essentials (SIE) Certification.
What AFG Offers:
A comprehensive benefits package that includes medical (2 plan options), dental, vision, core and buy-up life insurance, short and long-term disability coverage and company funded flexible spending accounts.
Generous paid time off program.
A best-in-class 401K plan with online planning and reporting tools.
Wellness program with additional time off rewards.
Easily accessible office with free parking for onsite days.
Call Center Supervisor
Customer Service Representative Job In Pittsburgh, PA
Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients.
BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock.
We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation.
Responsibilities:
Manage a growing team of Patient Success Specialists (call center) and assist with the day-to-day operations of the Patient Success team to ensure operational excellence and adherence to SLAs
Review and analyze team and individual Specialists' performance data to meet and exceed structured performance targets across the team
Collaborate with cross functional stakeholders on the implementation of company and department initiatives to drive operational improvements & productivity gains to support business and linear team growth
Manage the queue, backlogs and workflows of the Patient Success team and make tradeoffs to optimize performance
Leverage customer insights and expertise to identify workflow and process improvements to optimize the overall customer experience
Leverage your business expertise and use discretion to resolve complex and ambiguous escalations from Patient Success team
Foster a collaborative, cohesive, and enjoyable team dynamic
Requirements:
Bachelor's Degree in Communication, Business Administration or equivalent degree/experience
3+ years of leadership experience in a fast paced environment
2+ years of customer service, healthcare, pharmacy or other relevant experience
Strong leadership; ability to provide critical and on-time feedback and coaching to team members and business partners
Ability to leverage data to make crucial decisions independently
Strong problem solving skills, especially when working with ambiguous information
Attention to detail with a knack for precision and organization
Confident, patient, respectful, and a clear communicator
Location: Onsite, 5 Penn Center Blvd, Pittsburgh, PA 15205 ( Robinson Township)
Work hours: M-F, 9am-5pm EST
Entry Level Inside Sales Representative
Customer Service Representative Job In Pittsburgh, PA
We are located in Pittsburgh, PA.
651 Holiday Drive Suite 205, Pittsburgh, PA Suite #205
The Job at a Glance: Our Inside Sales Representatives sell advertising space to local, regional and national businesses of all sizes throughout the US. We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance.
Compensation: We provide a professional environment with competitive compensation and benefits package commensurate with experience and performance. Our compensation starts at $60,000 per year. Additional commissions can be earned above and beyond as well. Additionally, we offer employee benefits which include: employer contributed medical premiums for both employee and dependents, Health Savings Account (HSA), and paid time off.
What We Are Looking For/Elements of the Job:
No experience needed. Strategic Value Publishing gives you all the skills! We want to work with money-motivated go getters who are confident in their ability to succeed in a high pressure work environment.
You must love talking to people, as this job requires you to be on the phone constantly. You will spend your time making contact and building relationships with business owners all over the nation.
Leads are provided for our Inside Sales Representatives so they can focus on making the sale and closing the deal vs spending their time prospecting.
Our Inside Sales Representatives thrive on competition. We have created a unique work atmosphere that fosters results while still maintaining a casual, fun feel.
We are looking for someone who loves a challenge. - SVP training program is designed to be an ongoing process with a helpful management team that is invested in the success of each of our reps.
Work hard, play hard mentality; we reward our employees with fun incentives and a competitive pay structure.
Qualifications:
Self motivated - Our Inside Sales Representatives are goal oriented and understand that their hard work results in financial success.
Outgoing, sociable, and fun - you pride yourself on being able to strike up a conversation with just about anyone.
Able to handle a fast paced work environment and adapt quickly to change.
Minimum Requirements:
Our Inside Advertising Sales Representatives must be comfortable conducting business over the phone.
No prior sales experience necessary BUT we are looking for someone with a strong and innate desire to work in the sales industry.
Perks:
Awesome incentives for both sales made and referrals
Incentives include (but are not limited to): Quarterly sales incentives for company trips to resorts in Jamaica, Cancun, Miami, Puerto Rico and many more!
Monthly sales incentives for financial bonuses, tickets to sporting events & concerts, etc. Office wide social events including company happy hours, bowling, BBQ's, basketball tournaments, boat cruises and more.
Uncapped commissions for unlimited earning potential, and opportunity for advancement.
Casual dress code - no suit, no tie, no problem!
There is a great work/life balance because this is not a “take your work home” type of job.
The Company:
Strategic Value Publishing (SVP), is a media publisher that specializes in addressing the unique needs of trade associations and advertisers who need to reach specialized trade professionals. Our personnel have experience selling advertising to tens of thousands of companies and entities for publications throughout the U.S. Our sales force is unparalleled in its effective and professional sales efforts.
For more information about our company, please visit *********************
Strategic Value Publishing will consider college graduates who possess a degree in any concentration or major. We encourage applicants of all ages and experience, as we do not discriminate on the basis of an applicant's age. -
Strategic Value Publishing is an equal opportunity employer and will not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Major Accounts Inside Sales Representative
Customer Service Representative Job In Pittsburgh, PA
ADP is hiring Inside Sales Representatives. We're looking for someone with a demonstrated sales aptitude and excellent closing skills. We know you're busy, so we'll get right to the point. Does this sound like you?
Entrepreneurial spirit. A dreamer and a doer who is optimistic about possibilities, passionate about seeing your vision come to life, and takes thoughtful risks to get there.
Self-Starter and go-getter. High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you reach the goal.
Game changer. Out-of-the-box thinker who transforms problems into solutions, ideas into action, plans into results.
Insatiable desire to learn. Motivated by continuous learning with a hunger to grow, become, do, share, and give more. Embraces opportunities and challenges the status quo.
First things first: We believe people make great companies, not the other way around. Our people make all the difference in cultivating a down-to-earth culture where ideas are welcomed and innovation is encouraged. The result? We're changing the world of work with our HR solutions that help companies of all sizes focus less on work and more on success.
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
We strive for every interaction to be driven by our CORE values: Insightful Expertise, Integrity is Everything, Service Excellence, Inspiring Innovation, Each Person Counts, Results-Driven, & Social Responsibility.
Speaking of success... As our next Inside Sales Representative, you'll be the one to introduce prospective clients to ADP's leading solutions and expert guidance. Over the phone, you'll build relationships and win new business from Fortune 100 organizations to small, innovative businesses. Even better: We'll support you along the way, helping you build your skills and enhance your talents. And when you make a name for yourself at ADP, doors will open for advancement opportunities, industry-leading compensation, and even luxurious trips.
Things You'll Do
Drive our business forward by reaching and exceeding your sales goals.
Turn prospects into loyal clients and raving fans. Usinga cold calling strategy, build relationships with potential clients, uncover the true needs of their business, and recommend the right ADP products and services.
Deepen relationships across the ADP family by strategically cross-selling into existing accounts by putting the spotlight on ADP's other shiny, new products and solutions.
Collaborate daily with both internal and external customers, establishing and maintaining good customer relations.
Experience You Need
0-5 years successful sales experience
Excellent systems literacy knowledge in MS Office
A goal-oriented drive and proven ability to reach and exceed monthly/yearly quota
ADPSALES
#cb#
Bonus Points For These
Prior business-to-business sales experience
Excellent oral and written communication and customer relations skills
Well-organized with highly effective time and activity management skills
Mature and self-confident with the ability to work under pressure
#LISALES
Software In The Cloud. Experts On The Ground
ADP powers the working world with comprehensive solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE Magazine, and recognized by Forbes as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 65 years of experience as one of the largest providers of human capital management solutions world-wide.
At ADP, we believe that diversity fuels innovation. ADP is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, non-job related physical or mental disability, or protected veteran status. We support an inclusive workplace where associates excel based on personal merit, qualifications, experience, ability, and job performance.
Customer Service Representative
Customer Service Representative Job In Pittsburgh, PA
JHR Solutions is a dynamic freight brokerage and asset-based agency headquartered in Moon, PA. Established upon core values of grit, resiliency, accountability, communication, strategic thinking, and family, JHR Solutions has rapidly grown to be a leading transportation provider. With a focus on simplifying shipping for customers, JHR Solutions services a diverse range of industries with a dedicated and experienced team.
Role Description
This is a full-time on-site role for a Customer Service Representative at JHR Solutions in Moon, PA. The Customer Service Representative is responsible for primarily tracking and tracing our live shipments. This includes shipments to be picked up, in transit and upon delivery. This person is extremely organized to make sure that these notifications on truck status are timely and accurate. The Customer Service Representative is crucial to ensuring we provide a high level of service to our customers.
We need people willing to go the extra mile. They have heart, thrive in a dynamic environment and have the ability to get things done. Make an immediate impact on a fast growing start-up.
Qualifications
Be a winner - competitive and have grit
Customer Service Representatives, Customer Support, and Customer Service skills
Strong interpersonal and communication skills
Ability to prioritize and manage multiple tasks/projects effectively
Problem-solving and conflict resolution abilities
Experience in the transportation or logistics industry is a plus
Proficiency with G-Suite/Microsoft Office is a bonus
High school diploma or equivalent; additional certification in customer service is preferred
Client Servicing Associate, Private Wealth
Customer Service Representative Job In Pittsburgh, PA
The Coury Firm is a privately held, multi-family office, asset management, and strategic business advisory firm focused on serving ultra-high-net-worth individuals, families, and their business interests. The Firm was founded in 1984 and is currently responsible for advising on more than $4.5 billion in client net worth.
ROLE OVERVIEW
The position of a Client Servicing Associate for The Coury Firm's Private Wealth division is an integral part of the team. The Client Servicing Associate will be responsible for directly supporting and collaborating with the Firm's Private Wealth personnel, including but not limited to Advisors, Strategists, Planners, other Client Servicing Associates, and Senior Management. The ideal candidate will manage their duties to ensure that our reporting, databases, and ongoing processes are accurately maintained. Key responsibilities include preparing client paperwork, performing data governance, and inputting and monitoring client information across various systems.
This individual will need to provide executive level administrative support, service, and attention to details. Strong Microsoft Office Suite skills will be critical to the success of this position.
RESPONSIBILITIES
A Client Servicing Associate at The Coury Firm must be able to perform the following responsibilities:
Support and manage client documentation using our client relations management system and document management system.
Manage all client cashiering and servicing paperwork from creation to submission at custodial banks, insurance carriers, fund administrators, or other third parties.
Driving client onboarding processes and supporting the maintenance of client relationships by learning important client details and executing directives from the wealth advisory team.
Assist firm compliance with data governance checks and to be proactive in verifying data integrity on an ongoing basis.
Ensure timeliness, accuracy, and completeness in client reporting & presentations and follow up on all client action items with the wealth advisory team.
Follow best practices, procedures, and policies provided by the investment operations team to support operational excellence.
Supports day-to-day team activities in addition to pitching in for team members when they take time off.
QUALIFICATIONS
A Client Servicing Associate at the Firm must possess the following qualifications:
Bachelor's Degree, with two or more years related experience;
Knowledge of industry rules and regulations; Experience with custodial banks preferred.
Possess exceptional professional verbal and written communication skills, including the ability to interface in a professional, cordial, and confident manner.
Demonstrate strong organizational and time management skills to successfully manage multiple projects, workflows, and competing priorities.
Maintain discretion in handling confidential information.
Ability to collaborate effectively and work well within a team structure, while driving your own workflows through to completion.
Show up with a positive attitude and the willingness to learn the many different curriculums required for this position.
Ethically driven with an unwavering client commitment
SKILLS
A Client Servicing Associate at the Firm should possess the following skills:
Proficient in Microsoft Office Suite - Excel, PowerPoint, OneNote, Outlook, SharePoint
Ability to adapt easily and learn new technologies/systems
Experience with Portfolio Management Software such as Tamarac
Exceptional writing, interpersonal and client service skills
Detail oriented with organizational skills and ability to prioritize tasks
REPORTS TO:
The Client Servicing Associate will report directly to the Investment Operations Manager or their designee.
Customer Service Expert I
Customer Service Representative Job In Moon, PA
Calgon Carbon |
A Kuraray Company
currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.
Position: Customer Service Expert I
Location: Headquarters - Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) - Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday-Friday 9:00-5:00
The Customer Service Expert I will process basic sales and service orders in SAP for carbon and service. They will work very closely with Sales, Logistics, Field Services, Finance, Quality, Plants and Warehouses to process orders from receipt through invoicing.
Duties and Responsibilities
(not limited to)
Provide material availability and delivery information to sales staff, customers, etc.
Secure information for creation and maintenance of customer master files and price condition records in SAP
Provide freight quotes to customers for LTL shipments using the FDS tool
Research and manage customer invoice questions and customer complaints for resolution of immediate and future issues
Qualifications
A high school diploma or equivalent certification is required
0-2 years of sales and distribution/customer service experience is required
SAP experience is preferred
More about Calgon Carbon, A Kuraray Company
We are a company of scientific innovators with over 205 patents. For over 75 years, we've been innovating solutions to the world's emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbon's product portfolio now encompasses more than 700 direct market applications.
Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron.
Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.
Calgon Carbon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals with Disabilities/Protected Veterans
VEVRRA Federal Contractor
Zendesk Explore Custom Reporting Expert
Customer Service Representative Job In Pittsburgh, PA
- Zendesk Explore Custom Reporting Expert **Zendesk Explore Custom Reporting Expert** Location: Pittsburgh, Pennsylvania, USA Apollo Neuroscience is seeking a Zendesk data and reporting expert to develop a custom reporting dashboard in Zendesk Explore, to visualize specific data, and streamline our reporting.
Reporting Needs:
- A single dashboard of tables, graphs, and visualizations that detail Apollo's product refunds, exchanges, and return processes.
- The ability to specify date ranges, to compare our rate of return, refund, or exchange in a given period, and compared to weeks, months, or years prior.
- Graphs & visualizations describing:
* The reasons why customers are returning product.
* Product defects associated with returns.
* Returns, refunds, or exchanges, compared to the manufacturing series of our products.
Apollo's customer service team captures each and every return request in Zendesk, and fills in custom fields on associated tickets with all relevant and essential reporting data.
Project Timeline: 1 to 2 weeks.
This project has the potential to extend:
* After reviewing the final product of the reports produced.
* Or with the integration of new datasets associated with our return process.
Skills and Experience Required:
* Expert proficiency in Zendesk management and administration.
* Experience developing custom Zendesk Explore reports and dashboards for business KPIs.
* Zendesk API
* 2+ years' experience developing dashboards and online reports.
Nice to Have:
* Have passed the certification exam for Zendesk Explore CX Analyst.
* Experience fusing data from heterogeneous data systems.
Customer Service Representative
Customer Service Representative Job In Lower Burrell, PA
Seneca Landfill, Inc. and its sister companies offer a variety of office and field positions. We provide our employees with the tools and support they need to do their best work each and every day. **Apply Online:** **Other Ways to Apply:** 1. Download the application PDF.
2. Complete the form with your information, print and sign.
3. Turn in your application in one of the ways listed below.
**In Person**
Complete an application in person M-F 8a.m.-3p.m. and Sat 8a.m.-11a.m.
421 Hartmann Rd
Evans City, PA 16033 **By Email**
Scan the signed form and email it to ************************. **By Fax**
Fax your resume and cover letter to **************. **By Mail**
Mail completed application to
Attn: HR Dept
Vogel Holding, Inc.
121 Brickyard Road
Mars, PA 16406. **Seneca Landfill offers employees the following types of benefits:**
1. Full time employment plus potential overtime. Employees are paid at an hourly rate plus time and one-half for overtime hours worked.
2. Work weeks can vary from 5-8 hour days to 4-10 hour days for the employee's regular schedule.
3. Health, Eye, Dental, Life, AD&D and short-term disability benefits after waiting period.
4. Eligible for company-provided uniforms after waiting period, if applicable.
5. Eligible for paid time off (PTO) after waiting period.
6. Eligible to participate in 401(k) and receive company contributions after waiting period.
All potential employees must successfully pass a pre-employment drug test and physical if applicable prior to beginning employment and are subject to ongoing random and other drug testing as required through our policy.
**Job Opening Details**
Customer Service Representative Lower Burrell, PA Shank Waste Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
ESSENTIAL RESPONSIBILITIES:
- Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
- Maintain excellent customer relations with existing customers to minimize customer loss.
- Data entry.
- Business appropriate written communications.
- Interaction with operations, administrative, and sales staff as needed.
MINIMUM QUALIFICATIONS:
- Entry level to 1 year relevant work experience.
- Phone experience in a call center or work environment.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- MS Excel and MS Word.
PHYSICAL REQUIREMENTS:
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment. **Shank Waste Service, Inc.**
Lower Burrell, PA
Customer Service Representative
Customer Service Representative Job In Lower Burrell, PA
**Careers with the Vogel Family of Businesses** **Vogel Holding, Inc. companies offer employees the following types of benefits:** 1. Full time employment plus potential overtime. Employees are paid at an hourly rate plus time and one-half for overtime hours worked.
2. Work weeks can vary from 5-8 hour days to 4-10 hour days for the employee's regular schedule.
3. Health, Eye, Dental, Life, AD&D and short-term disability benefits after waiting period.
4. Eligible for company-provided uniforms after waiting period, if applicable.
5. Eligible for paid time off (PTO) after waiting period.
6. Eligible to participate in 401(k) and receive company contributions after waiting period.
All potential employees must successfully pass a pre-employment drug test and physical if applicable prior to beginning employment and are subject to ongoing random and other drug testing as required through our policy.
**Job Opening Details**
Customer Service Representative Lower Burrell, PA Shank Waste Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
ESSENTIAL RESPONSIBILITIES:
- Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
- Maintain excellent customer relations with existing customers to minimize customer loss.
- Data entry.
- Business appropriate written communications.
- Interaction with operations, administrative, and sales staff as needed.
MINIMUM QUALIFICATIONS:
- Entry level to 1 year relevant work experience.
- Phone experience in a call center or work environment.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- MS Excel and MS Word.
PHYSICAL REQUIREMENTS:
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment. **Shank Waste Service, Inc.**
Lower Burrell, PA
Customer Service Representative
Customer Service Representative Job In Lower Burrell, PA
**General Information:** TC Recycling, LLC 120 Hutchman Road Mars, PA 16046 **Apply Online Now:** **Other Ways to Apply:** 1. Download the appropriate application PDF. 2. Complete the form with your information, print and sign. 3. Turn in your application in one of the ways listed below.
**In Person**
Complete an application in person Monday through Friday 8:30 a.m. - 4:30 p.m. **By Email**
Scan the signed form and email it to ************************. **By Fax**
Fax your resume and cover letter to ************. **By Mail**
Mail completed application to
Human Resources
TC Recycling
121 Brickyard Road
Mars, PA 16406.
**TC Recycling, LLC and Vogel Holding, Inc. offer employees the following types of benefits:**
1. Full time employment plus potential overtime. Employees are paid at an hourly rate plus time and one-half for overtime hours worked.
2. Work weeks can vary from 5-8 hour days to 4-10 hour days (with some Saturdays at TC Recycling) for the employee's regular schedule.
3. Health, Eye, Dental, Life, AD&D and short-term disability benefits after waiting period.
4. Eligible for company-provided uniforms after waiting period, if applicable.
5. Eligible for paid time off (PTO) after waiting period.
6. Eligible to participate in 401(k) and receive company contributions after waiting period.
All potential employees must successfully pass a pre-employment drug test and physical if applicable prior to beginning employment and are subject to ongoing random and other drug testing as required through our policy.
**Job Opening Details**
Customer Service Representative Lower Burrell, PA Shank Waste Service, Inc. is seeking a customer service representative to work in our fast-paced call center environment and provide excellent customer service.
ESSENTIAL RESPONSIBILITIES:
- Handle inbound calls for customers, such as service changes, service problems, payments, sales inquires for various services, and pricing.
- Maintain excellent customer relations with existing customers to minimize customer loss.
- Data entry.
- Business appropriate written communications.
- Interaction with operations, administrative, and sales staff as needed.
MINIMUM QUALIFICATIONS:
- Entry level to 1 year relevant work experience.
- Phone experience in a call center or work environment.
- Strong interpersonal and problem-solving skills.
- Ability to work in a fast-paced and deadline-oriented environment.
- MS Excel and MS Word.
PHYSICAL REQUIREMENTS:
- The job is normally performed indoors. The ability to remain stationary for extended periods of time, as well as the ability to move about the office occasionally, is required.
- While heavy lifting is not required, the ability to occasionally exert 10-20 lbs. of force is required.
- Good manual dexterity is required to use common office equipment in an office environment. **Shank Waste Service, Inc.**
Lower Burrell, PA
Customer Service Rep(09611) - New Ken Domino's
Customer Service Representative Job In Lower Burrell, PA
Customer Service Representative
Duties & Responsibilities:
We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service.
Your job responsibilities would include (but are not limited to):
Greeting customers and taking orders with a smile!
Operating the cash register and collecting payment from customers.
Making consistent products within Domino's Pizza guidelines.
Maintaining a clean and organized work environment from our customer's viewpoint.
Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards.
What are we looking for?
A fun and friendly person, who is comfortable talking to strangers.
A team player who is punctual and has a positive attitude!
You are at least 16 years of age.
Pass a Criminal Background check.
Additional Information
All your information will be kept confidential according to EEO guidelines.