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Customer service representative jobs in Lubbock, TX

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  • Call Center Rep - In Office

    The Briggs Agencies 4.4company rating

    Customer service representative job in Slaton, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 4d ago
  • Customer Support Representative - 100% Commission | Lubbock, TX (SG-491175)

    Strickland Group LLC 3.7company rating

    Customer service representative job in Lubbock, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $31k-40k yearly est. 15d ago
  • Juris Customer Success Consultant

    Lexis Nexis 4.4company rating

    Customer service representative job in New Home, TX

    Do you enjoy collaborating cross-functionally to deliver on common goals? Do you enjoy working towards resolving complex issues? About our team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the role In this role, you will apply in-depth knowledge of functional/business area and/or specific applications to identify, customize and implement appropriate applications/solutions (e.g., HR information systems, Enterprise Resource Planning systems, manufacturing/supply chain) for external clients. Responsibilities: · Customizing and implementing appropriate applications and solutions for external clients · Analyzing client needs and participating in the design of business process requirements · Translating business requirements into off-the-shelf and customization specifications · Testing, documenting, and training client personnel on functional and business applications software · Guiding others in resolving complex issues in specialized area based on existing solutions and procedures Requirements: · Be able to anticipate potential objections and influences others to adopt a different point of view · Be able to interpret internal/external business challenges and recommend best practices to improve products, processes, or services · Be able to work on your own with guidance in only the most complex situations · Have the ability to train and mentor junior staff · Be an expert of own discipline for clients · Be able to solve complex problems; takes a broad perspective to identify innovative solutions Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. Primary Location Base Pay Range: Home based-Illinois $60,900 - $101,500. If performed in Chicago, IL, the pay range is $63,800 - $106,400. If performed in Ohio, the pay range is $55,100 - $91,900. U.S. National Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.
    $63.8k-106.4k yearly Auto-Apply 16d ago
  • Customer Service Advisor - Migrant Help

    Maximus 4.3company rating

    Customer service representative job in Lubbock, TX

    Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care. We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated Customer Service Advisor to join our team. This role is perfect for someone who is passionate about providing help to those who need it most. As a Customer Service Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives. This is a UK, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered. This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will weekends and bank holidays on a rota basis, so it could be a Saturday or a Sunday but on occasions you may work both days. The shifts will be a mixture of these hours and a rota will be provided in advance. 12pm - 8pm 1pm - 9pm 2pm - 10pm 1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary. 2. Identify and address safeguarding concerns promptly and effectively. 3. Meet customer service standards and performance goals. 4. Respond to difficult and sensitive cases with empathy, patience, and resilience. 5. Deliver information services across multiple channels (telephone, online, email, and live chat). 6. Resolve service user issues proactively, calmly, and professionally. 7. Offer guidance, tailored recommendations, and signposting to Service Users. 8. Follow established processes and adjust to evolving procedures. 9. Manage confidential information with strict adherence to data protection standards. 10. Proactively seek and address feedback to drive continuous improvement in role. Qualifications & Experience • Experience performing under pressure and handling demanding situations whilst staying calm and patient. • Experience maintaining high levels of accuracy and attention to detail in all tasks. • Experience collaborating with diverse teams to achieve common goals. • Ability to solve complex problems and deliver solutions in a timely manner. • Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained. • Ability to resolve conflict, ensuring a positive outcome. • Ability to work independently, demonstrating initiative and good decision-making skills. • Strong written English skills to accurately input and record service user information. Desirable • Experience working with service users with additional needs and adapting to unique requirements. • Awareness of mental health issues and a passion for further learning and development in this area. Individual Competencies • Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks. • Ability to listen and engage with service users, understanding their needs and replying appropriately. • Ability to show empathy towards other's experiences and emotions. • Clear, effective and engaging communication skills with service users. • A positive approach to fostering an encouraging environment for colleagues and service users. • Proficient using a variety of digital software applications, and openness to learning new technologies. • Ability to prioritise time and tasks to meet deadlines and achieve objectives. • An open approach to embracing diverse perspectives and adapting to new ideas and ways of working. • Ability to adapt to changing environments and needs, being flexible and resilient in situations. • Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards. Desirable • Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds. EEO Statement Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post. We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process. Minimum Salary £ 25,185.00 Maximum Salary £ 25,185.00
    $28k-34k yearly est. 2d ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service representative job in Lubbock, TX

    Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states. For more information on our Firm, please visit our website at ************** Position Summary: Perdue Brandon is a high-volume collection firm that offers a professional, yet casual environment. We are in search of a team member for our Collections Department to assist in the collection of delinquent fines and fees accounts through varying communication methods and possible suit preparation. We pay our Call Center Representatives a competitive wage of $15.00/hour. Essential Job Functions: Receive high volume of inbound phone calls Make outbound calls to account owners Track correspondence sent, received or requiring further action in account management system Research owner contact information as needed Meet daily, weekly and monthly production objectives Be accountable for call quality, attendance, and adherence to work schedule results Experience Requirement(s): Previous Office Experience (Preferred) Experience in a law office, collections environment or tax office (Preferred) Experience in customer service (Preferred) Education Requirement(s): High School diploma or equivalent (Required) Some college (Preferred) Competencies / Skills Essential Skills: Strong oral and written communication skills Proficiency in Microsoft Office, specifically Word, Excel and Outlook Ability to meet deadlines, work under pressure and prioritize tasks Strict attention to detail Ability to work independently Strong proficiency at multi-tasking Punctuality and dependability Preferred Skills: Decision-making skills Ability to work independently and make decisions that balance the interests of the firm and the customer Conflict Resolution skills Customers can be difficult, and you need to be able to respond to difficult behavior with diplomacy and tact Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals Work Environment This position involves: Sitting at a computer most of the day Utilizing a headset and being on the phone frequently On the job training Annual performance reviews ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
    $15 hourly 60d+ ago
  • CSA PM1 Technician

    Warren Cat 4.3company rating

    Customer service representative job in Lubbock, TX

    TEAM UP WITH US! The CSA PM1 Technician is responsible for keeping customer equipment running and deal with customers in all situations. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Performs field inspections and pulls oil sample on Engine. * Completes inspection on Engine/Generator package and completes Cat Inspect application with pertinent information. * Reports to CSA supervisor, customer and PSSR any problems found or anticipated repairs. WHAT YOU'LL NEED: * Ability to work independently and follow instructions as given. * Knowledge of Caterpillar equipment. * High school diploma or general education degree (GED). * Valid drivers' license and good driving record. Will have to get a CDL. * Computer knowledge a plus. * Excellent customer service. * Effective communication skills to relay varying information to customers and other employees in writing, verbally, or diagram. * Successfully complete Work Steps assessment. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is regularly required to stand; walk; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear. The employee is occasionally required to sit. The employee must frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The employee is regularly exposed to moving mechanical parts and outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Required travel up to 60%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $24k-32k yearly est. Auto-Apply 2d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Customer service representative job in Lubbock, TX

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #11701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $2.6k monthly Auto-Apply 60d+ ago
  • Customer Service Representative

    Rbglobal

    Customer service representative job in Lubbock, TX

    The Customer Service Representative will provide exceptional customer service, answer inquiries, process payments and other sale day activities. Responsibilities Responsible for organizing all keys / organizing and filing documents by our internal coding system and then again by Lot number once we go to Lot. Uploading documents to the web each sale. Actively communicate with many different departments and or team's and customers who sign up equipment when needing documents such as LOLC's, Purge Documents etc. Responsible for processing payments from successful bidders Provide customers with information about auxiliary services. Ensure that superior customer service is always delivered to all customers. Actively support the RB Unreserved Commitment to Safety: to send everyone home, every day, the way they came to work, by taking personal responsibility for your safety and safety of your team, co-workers and customers Perform other duties as assigned. Qualifications Previous work experience where you worked in-person with customers. Experience using computers, and able to learn to use new technology and software. Excellent keyboarding skills for data entry. A commitment to providing fantastic customer service. Able to work well and maintain a positive attitude in high-pressure situations. A friendly, outgoing, patient personality. You thrive working as part of team, pitching in wherever you're needed.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Relief Customer Service Representative Driver

    Vestis 4.0company rating

    Customer service representative job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX
    $26k-34k yearly est. 60d+ ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Customer service representative job in Lubbock, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities** + Respond to customer quote requests by sourcing products from inventory or external suppliers. + Build quotes that create customer value and profitability for MRC Global. + Identify and pursue sales opportunities to support overall growth. + Engage proactively with customers, using product knowledge to recommend solutions. + Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. + Adhere to customer contract requirements (pricing, freight, delivery, KPIs). + Monitor shipping/delivery status and communicate updates to customers. + Resolve customer concerns using a problem-solving approach. + Ensure quoted products comply with approved manufacturer lists (AML) or specifications. + Reference customer guides and consult with internal/external resources to enhance service. + Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). + Communicate professionally with customers, suppliers, and coworkers. **Required Experience** + One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. **Skills & Abilities** + Proficient in computer and software use. + Strong communication and knowledge-sharing skills. + Effective in one-on-one and small group presentations. + Detail-oriented with a sense of urgency. **Working Conditions** + Frequent driving/traveling. + Regular interaction with others. + Primarily desk/computer-based work. + Ability to sit/stand for extended periods. + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-41k yearly est. 60d+ ago
  • Bank Treasury Onboarding and Servicing Specialist

    American Bank of Commerce 4.0company rating

    Customer service representative job in Wolfforth, TX

    Job DescriptionDescription: Are you looking for a career in a professional work environment where you can achieve personal and professional goals consistently and efficiently? If you are cooperative, supportive, disciplined, and have a people-focused nature, then our Treasury Onboarding and Servicing Specialist position could be a good fit for you. We are currently seeking qualified applicants to work as a Treasury Onboarding and Servicing Specialist in Wolfforth/Lubbock, Texas. The Treasury Onboarding and Servicing Specialist will manage the onboarding process for new treasury clients, assist in implementing treasury services, and provide ongoing servicing and support. This role will require a deep understanding of treasury products, excellent customer service skills, and the ability to effectively communicate with clients and internal teams. The individual will ensure clients' expectations are met while adhering to the bank's operational and compliance standards. Key Responsibilities: Treasury Client Onboarding Treasury Service Implementation Ongoing Client Servicing Account Maintenance & Updates Collaboration & Communication: About Us: At ABC Bank, we are committed to Growing Relationships, Simplifying the Process, and Doing the Right Thing in everything we do. We believe that building strong, long-term relationships with our customers, employees, and community is at the heart of every success. Our approach is centered around understanding the unique needs of those we serve, fostering trust, and providing personalized solutions. By focusing on the human side of business, we create connections that last and continue Growing Relationships. We also understand that navigating the world of finance can be complex. That's why we are dedicated to Simplifying the Process for our customers. We aim to make every interaction clear and straightforward, breaking down barriers and making financial decisions easier to understand and execute. At the core of our company is a commitment to Doing the Right Thing-always. Whether it's in our relationships with customers, the services we provide, or the decisions we make, we prioritize integrity and ethical practices. We hold ourselves to the highest standards, ensuring that every choice we make reflects our values and the trust our customers place in us. Join us and be part of a team that is driven by these values-where growth, simplicity, and integrity define our path forward. Why Join Us? A dynamic and supportive team environment Opportunities for growth and career development Competitive compensation and benefits package Job Duties: Treasury Client Onboarding: Guide new treasury clients through the onboarding process, ensuring all necessary documentation, agreements, and system setups are completed accurately and on time. Collaborate with relationship managers, sales teams, and operations to understand client needs and ensure the right treasury products and services are selected. Assist with initial approval processes to ensure that all bank policies and procedures are followed. Set up and configure treasury services such as ACH, wire transfers, fraud prevention tools, and account access. Treasury Service Implementation: Work directly with clients to implement and configure treasury solutions. Provide training and guidance to clients on the usage of treasury products, including online banking portals, reporting tools, and payment processing services. Coordinate with the IT and operations teams to address any technical issues related to system setups and ensure timely resolution. Ongoing Client Servicing: Serve as the primary point of contact for clients regarding treasury product inquiries, troubleshooting, and day-to-day service needs. Address client service issues promptly, ensuring high levels of client satisfaction and maintaining strong client relationships. Assist clients in navigating complex treasury processes and systems to optimize their banking experience. Monitor and report any client feedback or issues to internal teams, facilitating continuous service improvements. Account Maintenance & Updates: Manage updates and changes to client accounts, ensuring that any modifications are processed in compliance with internal policies and regulatory standards. Conduct regular reviews of client accounts to ensure accurate service delivery, identify opportunities for product enhancements or upgrades, and manage the risk profile. Account Analysis, maintenance and fee processing Collaboration & Communication: Work closely with internal departments, including Treasury Sales, Operations, IT, Relationship Officers, and Compliance, to ensure seamless service delivery. Maintain up-to-date knowledge of treasury products and services to effectively communicate offerings to clients. Participate in client meetings, calls, and presentations as needed to provide expertise on treasury products. Other duties as assigned by management. Regulatory Compliance: Ensure that all treasury operations comply with relevant banking regulations and industry standards. Assist with audits and regulatory inquiries related to treasury services. Other duties as assigned. Benefits: We offer a competitive salary and excellent benefit packages. Benefits vary based on employment status and position but can include: Medical, Dental, Vision, Telemedicine Paid Time off, Paid Volunteer Time, and Paid Holidays Flexible Spending Account, Dependent Care FSA Basic Life and AD&D Insurance, Voluntary Life and AD&D Long-Term Disability KSOP Retirement Plan Recruiting Referral Bonus Employee Stock Ownership Plan Lifestyle Spending Account Program If you are eager to make a difference and contribute to the financial success of others, we encourage you to apply and be a part of our ABC Bank Family! Requirements: Education: Bachelor's degree in Finance, Business, Accounting, or a related field is preferred. Experience: 2+ years of experience in a treasury, cash management, or banking services role, with a focus on client service or onboarding. Experience with treasury management systems, payment platforms, and banking software is highly preferred. Strong understanding of treasury products (e.g., ACH, wire transfers, remote deposit, fraud prevention, lockbox services, etc.). Skills: Excellent customer service and relationship-building skills. Strong problem-solving abilities and attention to detail. Ability to manage multiple projects and priorities effectively. Proficient in Microsoft Office Suite, particularly Excel; familiarity with treasury management systems is a plus. Solid understanding of banking regulations, KYC, and AML compliance. Strong communication skills, both written and verbal, to engage effectively with clients and internal teams. EEO/AA/Background Disclaimer If you are unable to submit your application electronically, you may contact the Human Resources Department at ************ so that we may assist you. Our Company assures that all applicants for employment and all of its employees are given equal consideration based solely on job related factors, such as qualifications, performance and availability. Such equal consideration applies to all personnel actions, including, but not limited to, recruitment, selection, appointment, job assignment, training, promotion, merit increases, demotion, termination, pay rates and fringe benefits. The company commits to a rigorous and planned effort to encourage men and women of every race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other non-job-related characteristic to find happy, vital and productive job fulfillment at all levels of our company. Qualified applicants will be required to have a drug screen in addition to background, credit, and reference checks.
    $29k-34k yearly est. 13d ago
  • Merchant Services Officer

    Primelending 4.4company rating

    Customer service representative job in Lubbock, TX

    PlainsCapital Bank is seeking to hire a Merchant Services Officer. The Merchant Services Officer is responsible for the development of new merchant services business, the expansion of existing bank business relationships, and the servicing of existing customers primarily in the area of merchant services. This position will serve as a merchant services point of contact and advisor in product knowledge, basic integration and specialization aspects with a focus on sales. Must be able to report to PCB's Main Bank located @ 5010 University Avenue, Lubbock, TX 79413, without the need for relocation assistance. Bachelor's degree in business or related field OR combination of equivalent relevant work experience and high school diploma, GED, or equivalent required. 3 to 5 years of relevant experience in a customer-facing banking (or related) role required. Previous experience in merchant services or treasury management sales strongly preferred. ETA CPP certification preferred. Self-motivated with strong business development, sales, and negotiation skills. Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of clients and Bank personnel. Excellent customer service and personal skills. Excellent PC skills, including word processing, presentations, and spreadsheets via Microsoft Office products as well as custom applications and systems. Experience using Salesforce or other CRM (customer relationship management) system a plus. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Generates sales calls and leads with prospective and existing merchants to sell and support credit card processing and other optional services. Analyzes existing merchant statements to determine pricing options and provide client direction. Prepares, delivers, and presents proposals to prospective and existing merchants. Maintains proficiency in the changing environment of payment processing in order to set-up merchants, provide training, and download terminals. Maintains detailed records, reports, and logs pertaining to merchant referrals. Maintains an understanding and knowledge of compliance and risk issues collaborating with management to determine solutions. Answers questions regarding merchant services from customers and internal contacts. Communicates in a clear and succinct manner using multiple platforms. Additional responsibilities as required. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
    $30k-50k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Rexel 3.9company rating

    Customer service representative job in Lubbock, TX

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Inside Sales Representative to join our Rexel team in Lubbock, TX! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: * Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assist outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications * 2+ years of customer service, sales, or electrical distribution experience * High School or GED - Required * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: * Up to 10 pounds - Frequently - 21% to 50% * Up to 25 pounds - Frequently - 21% to 50% * Up to 50 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% * Exposed to electrical hazards; risk of electrical shock - None * Handles or works with potentially dangerous equipment - Occasionally - up to 20% * Travels to offsite locations - Occasionally - up to 20% Disclaimer: "Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law." Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $52k-65k yearly est. 17d ago
  • Inside Sales Representative

    Mayer 4.7company rating

    Customer service representative job in Lubbock, TX

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Inside Sales Representative to join our Rexel team in Lubbock, TX! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate Assist outside sales personnel by processing priority transactions Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers Prospect for new accounts within a specified geographical territory Manage a defined customer base and establish and maintain customer relationships Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications 2+ years of customer service, sales, or electrical distribution experience High School or GED - Required Ability to handle basic/intermediate issues and problems Basic/intermediate product and application knowledge essential Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Highly self-motivated Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Ability to work overtime as needed Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Constantly - at least 51% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: Up to 10 pounds - Frequently - 21% to 50% Up to 25 pounds - Frequently - 21% to 50% Up to 50 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - None Handles or works with potentially dangerous equipment - Occasionally - up to 20% Travels to offsite locations - Occasionally - up to 20% Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $39k-54k yearly est. 1h ago
  • Health Information Management Representative - HIM Services

    Providence Health & Services 4.2company rating

    Customer service representative job in Lubbock, TX

    Works directly with patient care departments to ensure timely and appropriate completion of hospital wide statistics on a daily, monthly, quarterly and yearly basis. Orders all office supplies and completes P.O.s for payment to vendors. Contacts maintenance for repair of office equipment. Verification of H&P completion on in house patients Works with the DNFB process to ensure all charts are coded and billed. Communicates with other departments on combining of medical record numbers when duplicated. Requires limited supervision. DNFB Bedded and Unbedded Technician: Works on issues that are associated with out sourced companies to be coded and billed which affect the DNFB report daily. Helps management on projects that need special attention. Combines charts into the correct medical record numbers and communicate with different areas on corrections made. Requires limited supervision. HIM Representative - CMG Medical Records Storeroom: Process medical record requests for CMG physicians and assist with the cataloging, maintenance and storage of medical records in the Covenant Medical Group medical records warehouse. Requires limited supervision. Providence caregivers are not simply valued - they're invaluable. Join our team at Covenant Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: + Coursework/Training: Training in Excel, Word. + ART or equivalent education (for Medical Record Technician II - Floater) upon hire. + 1 year of Medical record related experience. + HIM Representative - CMG Medical Records Storeroom: 1 year of Medical record related experience, warehouse experience, or other customer service experience. + Computer data entry experience. Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our mission of caring for everyone, especially the most vulnerable in our communities. About Providence At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Requsition ID: 400752 Company: Covenant Jobs Job Category: Health Information Management Job Function: Revenue Cycle Job Schedule: Full time Job Shift: Day Career Track: Admin Support Department: 8002 CMG HIM SERVICES Address: TX Lubbock 2215 Nashville Ave Work Location: Covenant Medical Grp-Nashville Ave Workplace Type: On-site Pay Range: $14.80 - $22.18 The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
    $14.8-22.2 hourly Auto-Apply 15d ago
  • Inside Sales Representative

    Alliedgallery

    Customer service representative job in Lubbock, TX

    This role will be responsible for working with customers inside our Dallas Showroom. They will help customers select their materials and plan their project. This role regularly works with customers that are accustomed to luxury showroom settings and expect a “red-carpet” showroom experience with personalized attention. The ideal candidate for this role would provide polished, concierge-style service that secures repeat customers and word-of-mouth referrals. This role will also handle direct-to-fabricator slab sales. Finally, this role will also work with clients that are already working with an Outside Sales Representative, in the event of that representative's absence. ESSENTIAL FUNCTIONS: Represent the brand in a showroom environment. Build and maintain strong, long-lasting relationships with existing clients. Schedule and attend appointments with retail clients and manage calendars accordingly. Oversee and conduct direct-to-fabricator slab sales. These sales are not commissionable. Commission is earned on retail sales that this position generates on their own. Receive and apply feedback from clients and maintain our reputation of excellence and customer satisfaction. Conduct product presentations and demonstrations for clients. Work with customers handled by other representatives as needed and document interactions so that there is a seamless transition. Maintain our sample library and demonstrate product knowledge to clients. Negotiate terms and close sales to meet and exceed revenue targets. Stay informed about industry trends, competitor activities, and market conditions. Maintain accurate records of customer interactions and sales activities in the CRM system. Provide product information, pricing, and quotes to clients in a timely and accurate manner. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. QUALIFICATIONS (EDUCATION, CERTIFICATIONS, AND/OR TRAINING): Required Education: High school diploma or equivalent. Preferred Education: 2-year degree or higher in Marketing, Business, or a related field Required Experience: Proven experience in inside sales, preferably in stone manufacturing or related industry. Preferred Experience: Familiarity with enterprise resource planning (ERP) systems. Prior experience with stone countertops and cabinetry ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES (KSA): Knowledge: Proven experience in inside sales, preferably in stone manufacturing or related industry. Familiarity with industry trends, competitor activities, and market conditions. Knowledge of the luxury stone fabrication industry is advantageous. Skills: Strong interpersonal and communication skills with a focus on relationship building and client engagement. High degree of professionalism and excellent interpersonal skills. Provide high-quality hospitality to luxury clientele Excellent verbal and written communication and skills. Excellent, professional personal appearance Ability to conduct product presentations and demonstrations tailored towards luxury clientele. Strong organizational skills with the ability to manage multiple priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Abilities: Self-motivated with the ability to work independently and collaboratively in a team environment. Goal-oriented with a passion for sales. Able to provide a concierge/white-glove experience with high value customers WORK ENVIRONMENT: This position will involve working in a showroom environment, as well as in an office environment. PHYSICAL DEMANDS: This position will involve sitting and/or standing for extended periods of time, as well as walking throughout environments. This position will involve handling stone samples and other objects weighing up to 25 pounds. TRAVEL REQUIREMENTS: This position will require you to commute to our showroom daily for work. ABOUT ALLIED STONE INC.: With over 20 years of experience, Allied Stone Inc. is a trusted leader in high-quality stone fabrication. We foster long-lasting partnerships with major suppliers to ensure consistent quality at competitive prices. Our trendsetting designers, skilled craftsmen, and cutting-edge technology create seamless client experiences, resulting in unrivaled finished spaces. ALLIED STONE INC. OFFERS: Competitive salaries and comprehensive benefits. Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment. AFFIRMATIVE ACTION/EEO STATEMENT: Allied Stone Inc. is committed to providing equal employment opportunities for all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We embrace diversity and encourage a work environment where differences are respected and valued. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.
    $39k-64k yearly est. Auto-Apply 24d ago
  • Inside Sales Representative

    Allied Stone Inc. 3.9company rating

    Customer service representative job in Lubbock, TX

    This role will be responsible for working with customers inside our Dallas Showroom. They will help customers select their materials and plan their project. This role regularly works with customers that are accustomed to luxury showroom settings and expect a “red-carpet” showroom experience with personalized attention. The ideal candidate for this role would provide polished, concierge-style service that secures repeat customers and word-of-mouth referrals. This role will also handle direct-to-fabricator slab sales. Finally, this role will also work with clients that are already working with an Outside Sales Representative, in the event of that representative's absence. ESSENTIAL FUNCTIONS: Represent the brand in a showroom environment. Build and maintain strong, long-lasting relationships with existing clients. Schedule and attend appointments with retail clients and manage calendars accordingly. Oversee and conduct direct-to-fabricator slab sales. These sales are not commissionable. Commission is earned on retail sales that this position generates on their own. Receive and apply feedback from clients and maintain our reputation of excellence and customer satisfaction. Conduct product presentations and demonstrations for clients. Work with customers handled by other representatives as needed and document interactions so that there is a seamless transition. Maintain our sample library and demonstrate product knowledge to clients. Negotiate terms and close sales to meet and exceed revenue targets. Stay informed about industry trends, competitor activities, and market conditions. Maintain accurate records of customer interactions and sales activities in the CRM system. Provide product information, pricing, and quotes to clients in a timely and accurate manner. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. QUALIFICATIONS (EDUCATION, CERTIFICATIONS, AND/OR TRAINING): Required Education: High school diploma or equivalent. Preferred Education: 2-year degree or higher in Marketing, Business, or a related field Required Experience: Proven experience in inside sales, preferably in stone manufacturing or related industry. Preferred Experience: Familiarity with enterprise resource planning (ERP) systems. Prior experience with stone countertops and cabinetry ESSENTIAL KNOWLEDGE, SKILLS, AND ABILITIES (KSA): Knowledge: Proven experience in inside sales, preferably in stone manufacturing or related industry. Familiarity with industry trends, competitor activities, and market conditions. Knowledge of the luxury stone fabrication industry is advantageous. Skills: Strong interpersonal and communication skills with a focus on relationship building and client engagement. High degree of professionalism and excellent interpersonal skills. Provide high-quality hospitality to luxury clientele Excellent verbal and written communication and skills. Excellent, professional personal appearance Ability to conduct product presentations and demonstrations tailored towards luxury clientele. Strong organizational skills with the ability to manage multiple priorities. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). Abilities: Self-motivated with the ability to work independently and collaboratively in a team environment. Goal-oriented with a passion for sales. Able to provide a concierge/white-glove experience with high value customers WORK ENVIRONMENT: This position will involve working in a showroom environment, as well as in an office environment. PHYSICAL DEMANDS: This position will involve sitting and/or standing for extended periods of time, as well as walking throughout environments. This position will involve handling stone samples and other objects weighing up to 25 pounds. TRAVEL REQUIREMENTS: This position will require you to commute to our showroom daily for work. ABOUT ALLIED STONE INC.: With over 20 years of experience, Allied Stone Inc. is a trusted leader in high-quality stone fabrication. We foster long-lasting partnerships with major suppliers to ensure consistent quality at competitive prices. Our trendsetting designers, skilled craftsmen, and cutting-edge technology create seamless client experiences, resulting in unrivaled finished spaces. ALLIED STONE INC. OFFERS: Competitive salaries and comprehensive benefits. Ongoing learning opportunities within a diverse, inclusive, and rewarding work environment. AFFIRMATIVE ACTION/EEO STATEMENT: Allied Stone Inc. is committed to providing equal employment opportunities for all individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by applicable law. We embrace diversity and encourage a work environment where differences are respected and valued. OTHER DUTIES: This job description is not designed to cover or contain a comprehensive listing of duties or responsibilities required of the employee. Duties and responsibilities may change at any time with or without notice.
    $33k-44k yearly est. Auto-Apply 24d ago
  • Customer Service Rep(06895) - 409 E. TX-114 Ste. 700

    Domino's Franchise

    Customer service representative job in Levelland, TX

    Job DescriptionABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake, or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality, exceptional people skills and a positive attitude. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. JOB REQUIREMENTS AND DUTIES Operation of all equipment. Ability to take on all roles in the store, including delivery expert. (Must have own personal vehicle). Stock ingredients from delivery area to storage, work area, and coolers. Prepare product following established standards. Receive and process telephone and computer orders. Clean equipment and facility daily. Navigational skills to read a map and locate addresses within delivery area. Comply with all safety requirements. Take inventory and process associated paperwork. Maintain a high level of professionalism. Be timely and reliable. Be a self-starter. Ability to take on other tasks as assigned. JOB QUALIFICATIONS You must be 16 years of age or older with outstanding people skills and outgoing positive personality. Willing to work hard and as a TEAM! Ability to add, subtract, multiply, and divide accurately and quickly. (May use calculator.) Must be able to make correct monetary change. Excellent English communication skills (verbal and written). Motor coordination between eyes, hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Ability to handle multiple tasks simultaneously. JOB ENVIRONMENT Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in coolers to 90 degrees and above in some areas. Sudden changes in temperatures in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Sharp edges and moving mechanical parts. Regularly exposed to dust, odors, oil, fumes, and noise. Exposed to a combination of office and store environments. Required to sit, stand, walk, bend, and lift objects of up to 50 lbs. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
    $26k-34k yearly est. 60d+ ago
  • Call Center Representative

    Perdue, Brandon, Fielder, Collins and Mott L.L.P

    Customer service representative job in Lubbock, TX

    Job Description Established in Amarillo, Texas in 1970, Perdue Brandon Fielder Collins & Mott LLP ("Perdue Brandon") is one of the oldest law firms providing collection services and related legal representation to government entities. Our clients include school districts, cities, counties, hospital districts, appraisal districts and other governmental entities. Perdue Brandon continues to grow and currently has 15 primary offices in Texas and multiple satellite locations in Texas, Oklahoma, and Florida servicing clients in nine states. For more information on our Firm, please visit our website at ************** Position Summary: Perdue Brandon is a high-volume collection firm that offers a professional, yet casual environment. We are in search of a team member for our Collections Department to assist in the collection of delinquent fines and fees accounts through varying communication methods and possible suit preparation. We pay our Call Center Representatives a competitive wage of $15.00/hour. Essential Job Functions: Receive high volume of inbound phone calls Make outbound calls to account owners Track correspondence sent, received or requiring further action in account management system Research owner contact information as needed Meet daily, weekly and monthly production objectives Be accountable for call quality, attendance, and adherence to work schedule results Experience Requirement(s): Previous Office Experience (Preferred) Experience in a law office, collections environment or tax office (Preferred) Experience in customer service (Preferred) Education Requirement(s): High School diploma or equivalent (Required) Some college (Preferred) Competencies / Skills Essential Skills: Strong oral and written communication skills Proficiency in Microsoft Office, specifically Word, Excel and Outlook Ability to meet deadlines, work under pressure and prioritize tasks Strict attention to detail Ability to work independently Strong proficiency at multi-tasking Punctuality and dependability Preferred Skills: Decision-making skills Ability to work independently and make decisions that balance the interests of the firm and the customer Conflict Resolution skills Customers can be difficult, and you need to be able to respond to difficult behavior with diplomacy and tact Ability to work under pressure Candidates must demonstrate a healthy response to stressful situations Adaptability and Teamwork - Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals Work Environment This position involves: Sitting at a computer most of the day Utilizing a headset and being on the phone frequently On the job training Annual performance reviews ARE YOU READY TO JOIN OUR TEAM? If you are great on the phone, have fantastic customer service skills, and feel that you would be right for this position, fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Job Posted by ApplicantPro
    $15 hourly 7d ago
  • Inside Sales Representative

    Rexel 3.9company rating

    Customer service representative job in Lubbock, TX

    Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Inside Sales Representative to join our Rexel team in Lubbock, TX! Summary: Employee's level and pay will be dependent on their level of experience, knowledge, and capabilities. The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do: Process telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate Assist outside sales personnel by processing priority transactions Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers Prospect for new accounts within a specified geographical territory Manage a defined customer base and establish and maintain customer relationships Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications 2+ years of customer service, sales, or electrical distribution experience High School or GED - Required Ability to handle basic/intermediate issues and problems Basic/intermediate product and application knowledge essential Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills Ability to prioritize and manage multiple tasks and deadlines Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence Highly self-motivated Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) Ability to work overtime as needed Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Constantly - at least 51% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Occasionally - up to 20% Weight and Force Demands: Up to 10 pounds - Frequently - 21% to 50% Up to 25 pounds - Frequently - 21% to 50% Up to 50 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally - up to 20% Exposed to electrical hazards; risk of electrical shock - None Handles or works with potentially dangerous equipment - Occasionally - up to 20% Travels to offsite locations - Occasionally - up to 20% Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.
    $52k-65k yearly est. 16d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Lubbock, TX?

The average customer service representative in Lubbock, TX earns between $23,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Lubbock, TX

$30,000

What are the biggest employers of Customer Service Representatives in Lubbock, TX?

The biggest employers of Customer Service Representatives in Lubbock, TX are:
  1. Maximus
  2. Fastsigns International
  3. Pizza Hut
  4. U-Haul
  5. VXI
  6. Domino's Franchise
  7. Call Center Services International
  8. Domino's Pizza
  9. Vestis Retail Group, LLC
  10. Prosperity Bank
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