"All candidates must be directly contracted by ASK Consulting on their payroll and cannot be subcontracted. We are unable to provide sponsorship at this moment".
Job Title: Customer Support, CustomerService, Collection Representative
Location: Columbus, OH 43219, USA
Duration: 6+ Months (Contract to Full time conversion)
Pay range: $19-19.17/hr.
Job Description:
Client Support Service Professionals handle incoming phone calls regarding various service inquiries on accounts. Calls will need to respond with a high degree of accuracy and efficiency, while consistently meeting key department performance metrics.
Functional support areas include Cash Management products and services, Online (client website) and Mobile app, and general account or financial related inquiries. Successful applicants will be highly professional, career driven, and committed to World-Class Service.
Ability to contribute in a fast paced, team-oriented environment.
Aptitude to multi-task and adjust quickly to change in a busy financial service center
About ASK: ASK Consulting is an award-winning technology and professional services recruiting firm servicing Fortune 500 organizations nationally. With 5 nationwide offices, two global delivery centers, and employees in 42 states-ASK Consulting connects people with amazing opportunities
ASK Consulting is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all associates.
$19-19.2 hourly 1d ago
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Customer Service Representative
Russell Tobin 4.1
Columbus, OH
Call Center Representative
Contract: 6-12 months (with potential extension)
Pay: $19.16/hour
About the Opportunity:
Start your career with an exciting role in client support! Begin with remote training for 4-5 weeks to get up to speed from the comfort of your home. Once training is complete, transition to full-time in-office work, gaining hands-on experience and building strong connections with your team. After six months, enjoy a hybrid schedule with 3 in-office days and 2 remote days, giving you flexibility and balance.
What You'll Do:
Provide top-notch support to clients via incoming calls, resolving inquiries quickly and accurately.
Assist clients with Cash Management solutions, online account access, mobile app guidance, and general financial questions.
Deliver exceptional service while meeting key performance goals in a fast-paced, collaborative environment.
Adapt to changes, manage multiple priorities, and thrive as part of a high-performing team.
Why Join Us:
Gain hands-on experience in financial services and client support.
Collaborate with a supportive, team-oriented environment.
Enjoy a flexible schedule after your initial training period.
Ready to Start?
Take the next step in your career-apply today and become a valued member of our team!
$19.2 hourly 3d ago
Customer Service Representative
Convoco East Coast
Columbus, OH
ColumbusOH | CustomerServiceRepresentative - Full Time
This is an in-person role.
We're hiring CustomerServiceRepresentatives to support our clients face-to-face at live events and retail activations. You'll be the first point of contact for customers, welcoming them, answering questions, and ensuring they have a great experience. If you have a background in retail, hospitality, or customerservice, you'll thrive here and if you don't, we'll train you from the ground up.
What You'll Do
Greet and assist customers in person
Answer questions about products and services
Guide customers through sign-ups or sales
Work alongside a supportive team to meet goals
What You Get
Weekly pay: base + weekly bonuses
Full-time schedule (Monday-Friday, in person)
Paid training and coaching from experienced leaders
Benefits after qualifying period
A clear path to promotions and leadership
If you're energetic, reliable, and people-focused, we want to meet you. Apply now, interviews this week.
$27k-35k yearly est. 5d ago
Customer Service Enrollment Specialist - In Office
The Whittingham Agencies
South Charleston, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 12d ago
Customer Service Professional - Start a new career today
Dev 4.2
Columbus, OH
Spectrum
Job DescriptionAt A Glance
Full-time entry-level to mid-level customerservice role troubleshooting and resolving customer technical cable and video service issues, including repair, billing, and accounts.
Profile: A tech-savvy problem solver who can multitask to repair a variety of services and equipment. Internet/Voice Repair Representatives use patience and effective communication skills to uncover customer needs, answer questions, and leave a positive impression on customer interactions.
Benefits include fully paid training and time off, comprehensive health packages, retirement savings, free Spectrum services where available, and more.
Are you ready for something new?
No matter your background, our training program can put you ahead of the curve on all the latest internet and phone technology. We'll help you develop the skills to be comfortable, positive, and adaptable while troubleshooting all kinds of technical issues. Your dedication and resourcefulness, paired with the strength of our products and services, keep services flowing and customers satisfied. Your attention to detail will be essential as you note actions taken and record customerservice histories in full. All of this helps to create and maintain positive customer experiences. If you're ready to grow your skills, this is a role with a lot of potential.
What is the Internet/Voice Repair Representative role?
It's about building relationships and turning the knowledge you gain in training into customerservice wins. Internet/Voice Representatives make a real difference to customers and the company, providing over-the-phone internet and phone support and repair services to keep people connected. You will have advanced diagnostic tools to help you address technical inquiries and get services running smoothly, talking customers through fixes you can make together. If an issue calls for extra attention, bring in additional internal support and field technicians to get things back on track. Understanding the products and your customers' sense of urgency will help you create a satisfying customer experience.
$24k-31k yearly est. 60d+ ago
Customer Service Enrollment Specialist - In Office
The Mutters Agency
Pickerington, OH
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
$65k yearly 12d ago
Customer Service Specialist
West Shore Home 4.4
Columbus, OH
Position: CustomerService SpecialistLocation: Columbus, OH (ONSITE) Schedule: Monday-Friday, 7:30am-4:00pm (Full-Time) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees!
Purpose of Position:
As a CustomerService Specialist at West Shore Home, you will ensure that each interaction with our customers exceeds expectations. You will report directly to the General Manager and work closely with the Regional Operations Department.
Key Role Accountabilities:
Handle both inbound and make outbound calls each day, establishing long-term relationships with our customer base
Respond to customer requests (phone, email, website, other company employees) for support due to issues relating to products previously installed.
Report customer escalations/emergencies directly to the General Manager and CustomerServiceManager.
Order necessary parts through manufacturers and schedule service visits when needed.
Keep customers aware of any service-related schedule changes.
Must-Have Requirements:
A passion for building relationships
A desire to work independently, efficiently, and with high accountability
A proven track record of success in customerservice that exceeds expectations
Benefits:
Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability)
401(k) plans with company match
HSA plan with company match
Paid holidays and paid time off (PTO)
Employee Referral Program
Employee Discount Program
Paid training and unlimited professional growth potential
Compensation:
The hourly pay for this position is $20-$22 per hour. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position.
Culture and Community:
We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits.
West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ***********************************
$20-22 hourly 6d ago
Client Relationship Representative
Bela Brand Bat
Columbus, OH
About Us
At Bela Brand Bat, we are committed to excellence, precision, and innovation. As a dynamic and forward-thinking company, we pride ourselves on maintaining an environment that values professionalism, creativity, and continuous growth. Our mission is to empower both our clients and our team members to reach their highest potential through dedication, organization, and outstanding service.
Job Description
We are seeking a motivated and detail-oriented Client Relationship Representative to join our growing team in Columbus, OH. The ideal candidate will serve as the primary point of contact for our clients, ensuring that their needs are understood, met, and exceeded. This position offers the opportunity to work in a dynamic environment where strong communication and problem-solving skills are key to success.
Responsibilities
Build and maintain lasting relationships with clients through consistent and professional communication.
Understand client needs and provide tailored solutions aligned with company standards.
Coordinate with internal departments to ensure efficient delivery of products and services.
Monitor client accounts and identify opportunities for improvement or growth.
Handle inquiries, resolve issues promptly, and ensure client satisfaction at every stage.
Qualifications
Qualifications
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Ability to work independently and as part of a team in a fast-paced environment.
Professional demeanor and commitment to client excellence.
Proficiency in basic office software and customermanagement systems.
Additional Information
Benefits
Competitive annual salary of $57,000 - $61,000.
Career growth and professional development opportunities.
Supportive and collaborative work culture.
Comprehensive training and mentorship.
Health, dental, and vision insurance options.
Our client a premier financial services firm is looking to expand their growing team in Columbus, Oh. Apply Today!
• Answers calls and respond to emails.
• Handles customer inquiries both telephonically and by email.
• Researches required information using available resources.
• Manages and resolves customer complaints.
• Provides customers with product and service information.
• Enters new customer information into system.
• Updates existing customer information.
• Processes orders, forms and applications.
• identifies and escalates priority issues.
• Route calls to appropriate resource when necessary.
• Follows up customer calls where necessary.
• Documents all call information per standard operating procedures.
• Complete call logs.
• Produces call reports.
• Other duties as assigned
Job Title: CustomerServices Specialist - Outreach Services (40 hrs./Non-Exempt/Full-time) Location: Collection Services, Operations Center Starting Pay Range: $18.01-23.26 (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy
Our Commitment to Diversity
Open to all doesn't just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that's how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law.
At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: *************************************************************
What We Offer:
A robust benefits package that supports your physical, mental, and financial well-being.
Comprehensive medical, dental, and vision plans to meet your healthcare needs.
A qualified employer for Public Service Loan Forgiveness .
Access to mental health resources and employee assistance programs for your peace of mind.
Generous paid time off and leave options to balance your work and personal life.
Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans.
A variety of voluntary and supplemental insurance plans to complement your lifestyle.
Comprehensive overview of our benefits: **************************************************
About the Position:
This position serves as a primary contact point for Outreach Servicescustomers, ensuring a positive customer experience by determining customer needs, analyzing, and solving problems, and directing customers to appropriate staff and resources. Shares responsibility for the circulation functions of the School Delivery Service.
Position Schedule: Monday - Friday 8:00am - 5:00pm
What You'll Do:
Supports location's customerservice plan by proactively greeting customers; answering basic reference and directional questions in person and delivering browsing carts of library materials and holds to area senior apartments and facilities. Assists customers with library databases on their personal devices. Participates in reading conversations with customers and makes recommendations based on customer profiles.
Assists customers with library card accounts in person, over the phone, by e-mail, etc., including processing account applications, verifying account information, informing customers of and enforcing account rules and regulations, directing customers to a location that accepts payment on accounts, and ensuring accuracy of the account.
Resolves customer account disputes by interviewing customer, analyzing account information, communicating about the situation with customer, and negotiating.
Maintains library collection by identifying and solving problems with library materials; performs cleaning of Library materials; processes withdrawn materials; pulls materials from the shelves for review by information staff based on criteria such as condition, age, and frequency of use; maintains customer reserve shelves; and processes various reports which involve searching for library materials. Shares collection needs with Collection Lead.
Provides training on library technology to customers and staff one-on-one; trouble shoots technology problems at the location, notifying and coordinating with Information Technology staff as needed.
Processes and sorts materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials as needed.
Shares responsibilities of driving CML vehicles. Helps maintain condition of vehicle mechanics by regularly monitoring vehicle operations and reporting possible issues or concerns.
Assists with lobby stop operations including opening and closing procedures such as bagging holds for the daily sites; printing site schedules, unpacking returns at the end of the day for distribution, ordering and maintaining location supplies, gathering, and reporting statistical data and other clerical duties as assigned.
Performs circulation duties for the School Delivery Program including check-outs, returns, and preparation for delivery. Assists in the organization and inventory of school delivery bins. Tracks usage patterns and long overdue materials. Assists with school account creation and management.
Performs additional duties as assigned including serving on task forces, committees, etc.
Minimum Qualifications:
High School Diploma or G.E.D. required; no experience required.
Customerservice experience preferred.
Ability to express self effectively and concisely, both orally and in writing.
Knowledge of Internet and database services.
Ability to troubleshoot computer and office equipment.
Ability to operate library technology including personal computer, email, software programs (i.e. Windows/Microsoft Office) and other job-related equipment and systems.
Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Valid driver license which meets the minimum requirements of CML's vehicle insurance policy.
WORKING CONDITIONS AND PHYSICAL DEMANDS
The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions).
Work requires occasional lifting or pushing of more than 100 lbs. and the frequent lifting or pushing of more than 50 lbs.
$18-23.3 hourly Auto-Apply 3d ago
Customer Service Administrator
Towne Properties 4.5
Columbus, OH
Full-time Description
Love Where You Work!
At Towne Properties, we don't just build communities-we build careers. Family-owned since 1961, we've spent over 60 years creating Great Places to Live, Work, Shop & Play . As an industry leader, we offer more than just a job-we offer a career path where your contributions matter, your growth is encouraged, and your opportunities are limitless. Be part of a company where people come first, and success is built together.
Position:
CustomerService Administrator
Location:
Columbus, OH
Pay Rate:
$18- $20/hour, plus yearly bonus
Schedule:
Monday - Friday 8:15am to 5pm, with occasional evening meetings (40 hours/week total)
What You'll Do as a CustomerService Administrator:
Serve as the primary point of contact for residents and homeowners in your portfolio.
Provide administrative support to Association Managers, including drafting correspondence, copying, and filing.
Address customerservice inquiries and provide feedback to Association Managers.
Prepare newsletters, community mailings, and other clerical tasks.
Communicate with Board members regarding project updates and tasks.
What We're Looking For:
Minimum of 6 months of experience in customerservice or administrative roles.
Strong written and verbal communication skills.
Proficiency in MS Office products.
Experience drafting reports and business correspondence.
The ability to thrive in a fast-paced office environment while managing challenging situations with composure and a solutions-focused approach.
Valid driver's license, reliable vehicle, and auto-insurance.
Willingness to undergo a drug and background check if offered the position.
Why Join Towne Properties?
Benefits: 401(k) with company match, paid holidays, vacation days, sick, and personal time.
Health & Wellness: Medical/Dental/Vision insurance options, and Flexible Spending Accounts.
Professional Growth:
Towne Properties
is committed to promoting from within. With paid training through our
Towne University
program, you will be ready to advance your career!
Inclusive Culture: Join a dynamic workplace built on teamwork, innovation, and mutual respect.
Join us in creating exceptional living experiences for our residents! Apply today and be a part of our enthusiastic and dedicated team.
Towne Properties is an Equal Opportunity Employer. Satisfactory background and MVR checks are required as a condition of employment.
Requirements
6 months of experience in customerservice or administrative roles.
Proficiency in MS Office products (Outlook, Word, Excel).
Salary Description $18 - $20 per hour
$18-20 hourly 5d ago
Field Service Manager Branch
Crown Equipment Corporation 4.8
Grove City, OH
: Crown Equipment Corporation, one of the world's largest lift truck manufacturers, offers local support on a global scale with more than 15 manufacturing facilities worldwide and more than 500 retail locations in over 80 countries. Our global sales and service network provides our customers with a local resource for a wide variety of quality material handling equipment, fleet management solutions, warehouse products and support services to meet their needs anytime, anywhere.
Job Posting External
Job Responsibilities:
* Direct, manage, train, motivate, and monitor job performance of Field Service Technicians. Ensure safety practices. Review paperwork and timecards.
* Recruit, interview, develop, and evaluate service personnel. Counsel direct reports.
* Maintain good customer relations and improve customer retention. Maintain direct contact with current or prospective customers. Resolve complaints. Prepare customerservice repair quotes, presentations, cost reports, etc.
* Pursue and develop new service business. Administer Company goals and policies. Maintain paper flow, records, and reports.
Qualifications:
* High school diploma and prior experience as a Field Service Technician
* Prior experience as a Dispatcher and/or Supervisor preferred
* Strong technical/repair knowledge
* Good communication, interpersonal, motivational , and computer skills with Microsoft Office Suite experience
* Valid driver's license, good driving record, and the ability to safely operate lift trucks
Work Authorization:
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.
No agency calls please.
Compensation and Benefits:
Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more.
EOE Veterans/Disabilities
Nearest Major Market: Columbus
Job Segment: Branch Manager, Maintenance, ServiceManager, Field Service, Warehouse, Management, Manufacturing, CustomerService
$70k-99k yearly est. 60d+ ago
Account Service Representative (Columbus, Ohio)
Sonic Healthcare USA 4.4
Worthington, OH
We're not just a workplace - we're a Great Place to Work certified employer!
Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!
JOB DESCRIPTION
Position: Account ServiceRepresentative (ASR) - Columbus, Ohio
Position Summary: Account ServiceRepresentatives are positions assigned to the Sales Department in Toledo, OH. Each representative is tasked with territory management of an existing territory. In order to fully service their territory, each ASR will be provided a list of accounts specific to their territory. Managing such accounts shall consist of assessment of service needs, financial assessment, and overall growth of each account.
Principle Responsibilities:
Territory management of a specific territory. To comply with all policies and procedures of the company. Follow up on a timely basis to all client and employee requests. Insure proper documentation and materials are accurately completed. Perform financial assessments of existing accounts. Develop Organic Growth within assigned territory. Communicate effectively and professionally with internal and external employees.
Scope: It is imperative that each ASR manage their time appropriately and efficiently. Much of their time will be spent building relationships and communicating client's issues to the operations department. It is the responsibility of each ASR to manage the financial relationship as well as service aspects of each client within the assigned territory.
Education: College degree in Business Management and or Marketing preferred but not required.
Experience: Previous outside servicemanagement in the medical field of 2 years preferred but not required.
Skills: The ability to communicate effectively orally and written. All ASR's are to manage their time efficiently and complete their pending paperwork accurately and timely.
Scheduled Weekly Hours:
40
Work Shift:
Job Category:
Sales
Company:
Sonic Healthcare USA, Inc
Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$28k-35k yearly est. Auto-Apply 60d+ ago
Loan Servicing Agent
Richwood Bank 3.9
Richwood, OH
Job Description
Loan Servicing Agent
At Richwood Bank, our purpose is to inspire, protect, and celebrate anything that makes communities thrive.
Have you ever wanted to work for a company that exceptionally lives its values? One hundred and fifty years ago, we began as a small community bank. Today, we are still a community bank - as well as a payroll processing team, a marketing agency, a coffee shop, and more. We have flipped the switch on traditional banking. Yet, we have always aimed to provide the very best customer experience, contribute to the greater good of our local communities, and make every effort to be the best employer in the area with a company culture that works hard to develop, recognize, and award its team members.
Richwood Bank has a comprehensive benefits package for full-time employees including, but not limited to medical and wellness program, dental, vision, employee assistance plan, life insurance and supplemental short-term disability. Full time and part time employees have access to a 401(k) plan and enhanced Wellness program, tuition reimbursement, and tons of professional development opportunities!
Richwood Bank prides itself on unique company culture and all team members should be active and engaged participants.
Richwood Bank is looking for a confident, outgoing individual with strong communication skills. This full-time position requires knowledge of the loan process. This role will maintain daily, weekly and monthly reports to ensure all loans, loan payments and loan payoffs are accurate in our Core. They will also process all escrow distributions, loan payoff requests and lien releases
Essential Functions
Maintain Daily Reports such as non-post, rate change, and file maintenance report
Maintain Weekly Reports such as note exceptions, past due and ticklers
Maintain Monthly Reports such as UCC expiring, PMI cancel, non-activated note, and file exceptions
Renew County and State UCC's every 5 years
Manage Tickler Reports for crop insurance, flood insurance, and hazard insurance
Prepare Satisfaction of Mortgages
Process loan payoffs (checks/wires)
Prepare payoff quotes
Print 1098 notices upon request
Release liens on car titles/UCC's
Send Paid Notes to customer
Complete all Loan Maintenance on Navigator
Complete all Participation Payment Wires
Pay escrowed tax and insurance payments- taxes twice a year, insurance as it comes in
Monitor and correct Freddie Mac servicing errors daily / monthly
Go through daily mail and scan to each loan
Track and obtain insurance on loans over 2m, flood insurance, and equipment over 100k
Force place insurance, 45-day letter process
Pay force placed policies, send borrower notice of FP insurance, escrow
Audit preparation, work with auditors
Scanning/indexing documents
Filing collateral docs in the hub
Create and Maintain SOP's
Maintain interest rate changes
Process all verifications of mortgages
Run escrow analysis yearly and mail out surplus checks
Order customer coupon books
Process all change in terms and documents
Maintain assigned work hours
Work with others in a team environment
Accept direction from supervisors
Ensures work completed is accurate and appropriate. Verifies and validates all data to confirm accuracy and reliability. Paying close attention to details of all information received and entered.
Skills and Abilities
Project management
Excellent customerservice skills
The ability to prioritize and make on-the-spot decisions regarding customer transactions, weighing customer satisfaction issues with bank exposure to loss and fraud
Mathematical skills
In-depth knowledge of our bank products and services
Work well under pressure and in a fast-paced environment
Ability to identify opportunities to educate customers of more products and services that may fit their needs (cross promotion)
Strong communication skills
High degree of accuracy
Detailed and organized
Always maintain confidentiality
Maintain a positive can-do attitude towards your team and customers
Knowledge of various federal regulations including Bank Secrecy Act, Community Reinvestment Act, Americans with Disabilities Act, Right to Financial Privacy Act, Gramm-Leach-Biley Act, Regulation E and teller roles and responsibilities relating to each act
Punctual
Driven to succeed and open minded to learn more about new technology within our industry
Education
High School Diploma or GED required; college preferred
Equal Opportunity Employer/Disability/Veterans. Richwood Bank is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
$22k-26k yearly est. 3d ago
Customer Service
444&&Polarsonpweh
Dublin, OH
Provide quality service for customers.
$29k-38k yearly est. 60d+ ago
Electrical Service Manager
Cygic
Grove City, OH
Job Description
Electrical ServiceManager An international leader in high-power conversion units and high-precision DC measurement systems is seeking a Service Operations & Accounts Manager to support and grow its U.S. operations. The company delivers integrated, customer-focused solutions for power conversion, measurement, and industrial energy monitoring across multiple sectors.
This role is ideal for an Electrical Engineer who has progressed into service leadership and customer-facing commercial responsibilities. You will combine technical depth, field team coordination, service operations oversight, and account management to ensure excellence across U.S. activities.
You will report functionally to the European headquarters and act as the central point of coordination between sales, service, engineering, and customers, ensuring that U.S. operations meet global standards while growing service revenue streams (spare parts, retrofits, maintenance, modernization, and technical upgrades).
Core Responsibilities
Lead, coordinate, and support field service engineers and technicians.
Oversee service interventions, preventive maintenance schedules, on-site commissioning, and troubleshooting.
Ensure field operations meet safety, quality, and performance KPIs.
Technical Expertise & Project Execution
- Manage the technical execution of service and retrofit projects.
- Review technical documentation, system specifications, and customer requirements.
- Provide level-2 technical support and act as the engineering liaison between the U.S. and Europe.
Commercial & CustomerManagement
- Own customer relationships across service, aftermarket, and technical support.
- Develop and manageservice proposals, quotations, and commercial offers.
- Drive growth in spare parts, service contracts, retrofits, and upgrades.
- Maintain the project and service pipeline, forecasting activities and opportunities.
- Support the U.S. sales team with technical inputs and customer meetings.
Business Development & Strategic Growth
- Identify new service opportunities and modernization opportunities within existing accounts.
- Monitor industry trends and provide insights to headquarters.
- Help improve processes, efficiency, and customer satisfaction across the entire service lifecycle.
Required Hard Skills
- Bachelor's or Master's degree in Electrical or electromechanical Engineering (or related field).
- Experience managing a field team, service engineers, or technical operations.
- Background in power systems, industrial electrical equipment, or automation/controls.
- Experience in service sales, customer account management, or aftermarket commercial roles.
Required Soft Skills
- Strong leadership presence with hands-on ability to guide and mentor a team of 5
- Excellent relationship-building skills with both customers and internal teams.
- Clear communication and ability to present complex technical topics simply.
- Analytical thinking with attention to detail and problem-solving abilities.
What We Offer
- Direct collaboration with both U.S. operations and European HQ.
- A hybrid role covering technical, commercial, and managerial exposure.
- Long-term growth opportunities in a high-technology, international environment.
- Competitive compensation and comprehensive benefits:
- Medical, Dental & Vision (UnitedHealthcare)
- 401(k) with employer contributions
- Life & disability insurance
- Tuition reimbursement
- Professional development resources
Equal Employment Opportunity (EEO) Statement
The company is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, veteran status, or any other characteristic protected under applicable federal, state, or local law. We are committed to fostering an inclusive, equitable workplace that supports diversity in all forms.
$52k-86k yearly est. 30d ago
Account Service Representative
R2 Logistics 4.0
Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customerservice skills? Ask yourself the following questions to see if the Account ServiceRepresentative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account ServiceRepresentative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customerservice.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customerservice when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customerservice, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
$28k-34k yearly est. 19d ago
Manager - Laboratory Services
K.A. Recruiting
Crooksville, OH
Need a new job? I've got great news for you. I have a Manager Laboratory Services position available north of Crooksville, Ohio!
Details - Full-time - Opportunities for growth - Full, comprehensive benefits package (PTO, health insurance, life insurance, 401k, etc)
Requirements
- BS degree
- ASCP certification
- Prior lab experience and knowledge
- Supervisor experience needed
Job Quick Facts
- Oversees phlebotomy and central processing
- Reports to Lab Director
- Has 1 peer manager (Clinical Lab Manager)
- Has 1 Phlebotomy Supervisor/Senior Tech
- Must be willing to work as a Phlebot in times of high census/call-offs
- Experience in a high volume lab almost a ‘must'
- Experience with the corrective action process strongly recommended
- Not a position for the timid of heart or anyone lacking leadership confidence
Click apply or email your resume to leah@ka-recruiting.com/ call or text 617-746-2751!
REF#LM973
$52k-86k yearly est. 4d ago
Express Lane Service Advisor - Volkswagen of Westerville
PHP Distribution 4.4
Westerville, OH
Benefits Overview: BENEFITS ELIGIBLE FIRST DAY OF EMPLOYMENT
Germain Automotive Partnership is proud to offer the following benefits for our employees:
Medical Insurance
Dental Insurance
Vision Insurance
Weekly Pay
Provided Uniforms
Air Conditioned Facilities
401K
Life Insurance
Parental Leave
Short and Long-term Disability Insurance
Paid time off
Employee Discounts
State of the art technology
Job Description:
The Service Advisor is responsible for scheduling service work in the service department and for selling additional needed services to customers.
Service Advisor Duties and Responsibilities:
Schedules service appointments. Obtains customer and vehicle data prior to arrival when possible.
Greets customers in a timely, friendly manner.
Provides a complete and accurate written cost estimate for labor and parts. Establishes "promised time".
Checks on the progress of repair throughout the day. Contacts customers regarding any changes in the estimate or promise time, explain cost and time requirements in detail and gets proper authorization before any additional repairs are performed.
Maintain a Customer Satisfaction Index rating at least comparable to that of the manufacturer, zone, or branch average.
Advise customers on the care of their cars and the value of maintaining their vehicles in accordance with the manufacturer's specifications, using maintenance menus.
Maintains a dealership-prescribed standard for "hours per customer repair order written."
Understands and follows federal, state, and local regulations, such as those governing the disposal of hazardous wastes, OSHA right-to-know, etc.
Follows all company safety policies and procedures, and immediately reports any and all accidents to a manager or supervisor.
$29k-36k yearly est. 2d ago
Customer Service Specialist at Hocking Hills Canopy Tours
Hocking Hills Canopy Tours
Rockbridge, OH
Job Description
Hocking Hills Canopy Tours in Rockbridge, OH is looking for seasonal CustomerService Specialists to join our team for the 2026 season. Hiring will begin late February/March 2026.
We are located on 10714 Jackson St., Rockbridge, Ohio. Our ideal candidate is a self-starter, punctual, and hard-working. Wages start at $14.50/hr......
Responsibilities
CustomerService Specialists are our front-line for all guests, whether it is on the telephone or when they arrive on-site. Each are responsible for greeting customers, checking participants in and preparing them for their tour, assisting with retail sales, answering customer inquiries, taking online and over-the-phone reservations, and preparing daily reports.
Applicants must be personable and have strong customerservice orientation. Strong oral and written communication skills, along with computer experience, are a must. Applicants must be comfortable with Microsoft Word, Excel, Outlook, and be capable of learning new software applications. Training will be provided.
Qualifications
Must be able to work flexible schedule from March 2026-October 2026
Must be at least 18 years old
We are looking forward to hearing from you.
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$14.5 hourly 13d ago
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