Auto Customer Service Reps
Customer service representative job in Willard, OH
1330 S Conwell Ave., Willard, OH 44890
Body Shop / Collision Repair TechnicianExperience is RequiredWe service all makes and models and are a direct repair facility for most major insurance companies with a top-rated facility!
We are looking for applicants in our local area
Competitive Pay Plan + Great Benefits!
Dont miss this great opportunity!
Please apply. You are required to upload a resume but you are not required to complete the application assessement when prompted after applying to this ad.
At Sharpnack Chevrolet Buick Ford, its our pleasure and honor to help the community that were so proud to be a part of. We have been family owned and operated since 1949 and are involved with many local charities and organizations here in Ohio, and we just love watching the local community thrive.
We offer excellent customer service to all our customers in Ohio, from Norwalk, Mansfield or beyond. We believe that culture makes a difference and we focus on building relationships with our employees, our customers, and our community.
Our High-production Collision shop is now interviewing for experienced Body Shop / Collision Repair Technicians.
We offer:
Competitive pay plan
Healthcare, Dental and Vision insurance options
401(k)
Heated shop!
Automobile purchase program
Fast-paced work environment
Responsibilities Body Shop Tech:
Perform work as outlined on repair orders
Conduct parts inventory for collision repairs to ensure accuracy
Weld metals, repair metal and plastic components
Remove damaged fenders and panels
Straighten frames
Grind, sand and file repaired surfaces
Repair or replace defective mechanical parts
Must have own tools
Perform proper tool and equipment usage and maintenance
Requirements Body Shop Tech:
Experience is required
Must be dependable and have your own tools.
Must be highly motivated with the desire to properly repair vehicles and attention to detail is a must.
Valid driver's license and acceptable driving record
Dependable attendance
Resume must be uploaded
Must be authorized to work in the U.S. without sponsorship and be a current resident.
Must pass pre-employment testing to include background checks, MVR, and drug screen.
We are an Equal Opportunity Employer
. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status.
RequiredPreferredJob Industries
Customer Service
Customer Service Technician- BSW
Customer service representative job in Mansfield, OH
At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South.
Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience.
Be a part of the team that will make this vision a reality….designing and building a world class fiber network and creating a customer experience second to none.
Check us out on the web!
Job Description
Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays.
As a Customer Service Technician your responsibilities will include:
Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment
Performing maintenance and repair on outside plant facilities
Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables
Observing all safety rules and regulations
Assisting other technical personnel in the performance of their duties when requested
Actively supporting sales and marketing related activities
Directing customer facing work and sales referrals
Qualifications
WHAT IT TAKES TO CATCH OUR EYE:
High School diploma or equivalent experience
Ability to distinguish colors on facilities
Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.)
Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full)
Basic computer skills including MS Office applications
Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes)
Ability to work aloft (e.g. ladder)
Ability to work outside in all weather conditions and at various hours of the day/night
A valid driver's license and satisfactory driving record
Positive and professional appearance and demeanor when communicating the company's products and services to our customers
Accountability/dependability (on time and on load when scheduled and serve on call as needed)
Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures)
Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills)
Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions
Active Learning (curious seeker of added information and actively works to improve skills and knowledge)
BONUS POINTS FOR:
Prior experience as a customer facing telecom operations technician
Basic electricity training/certification or documented equivalent work experience
ADSL installation/repair experience (self/full installs)
A+/Net + Certified Required Soft Skills
This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues
#LI-GF1
Additional Information
WHY JOIN US?
We aspire to contemporary ways of working.
Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be.
We offer competitive compensation and comprehensive benefits.
Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits.
Inclusion and belonging are at the center of our grounding belief in Being Real.
When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve.
Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process.
For all applicants, please take a moment to review our Privacy Notices:
Brightspeed's Privacy Notice for California Residents
Brightspeed's Privacy Notice
Customer Relationship Specialist
Customer service representative job in Westerville, OH
The main function of this position is to ensure operational coverage and service coordination scheduling by reviewing, monitoring, and ensuring completion of all open work orders and service requests. This includes assistance to the Manager, Customer Relationship Services and providing guidance and handling escalated scheduling / service issues. The Customer Relationship Specialist is the point of contact operationally and administratively for each customer assigned. They function as customer advocate and interface with internal company departments.
RESPONSIBILITIES
* Manages a select list of "Essential" or "Preferred" customer accounts. Develops and maintains Account Plans to achieve both long and short-term operational and administrative objectives within assigned accounts.
* Develop and maintain schedules as required to support project loading, ensuring project flow and schedules meet the expectations of the customer and/or contract.
* Cradle to grave follow through on resolution for all emergency service calls for assigned accounts.
* Driving and tracking T&M activity as required for noncontract related work.
* Develops and grows relationships with sales, service, management, and other key internal partners essential to the support of assigned accounts.
* Be willing to lead by example - be accountable and dependable, maintain a positive attitude, inspire others to go the extra mile to take care of Customers (internal/external) and achieve Operational Key Results (OKR).
* Act as a coach/mentor when communicating or addressing performance issues with the team.
* Demonstrate the ability to remain calm and even-tempered during stressful situations.
* Close coordination with the Manager, Customer Relationship Services of any operational related issues. Present recovery plan(s) with multiple options that will allow the Manager, Customer Relationship Services to make informed decisions.
* Actively seek and participate in continuous improvements initiatives that impact customer care and coordination of work.
* Assist the Manager, Customer Relationship Services in the implementation of new processes/policies and systems.
* Meet with scheduling team on a regular basis to review, coach and train on various Customer Service concerns and opportunities.
* Handle escalated scheduling issues within the assigned customer, including but not limited to sales inquiries and Field Service escalations.
* Be available after hours to assist with escalations to meet customer/contract SLA (Service Level Agreement).
* Generate standard and custom reports to monitor workload.
* Proactively identify schedule risks and present options to resolve critical potential issues to the local team and Manager, Customer Relationship Services.
* Ensure all billable work is being scheduled and executed and tickets are closed out in a timely basis.
* Where practical, empower and direct the team to strategically schedule preventive maintenance visits to minimize/ cover costs for the company (take over Customer Engineer Scheduling or large account scheduling).
* Ensure accurate documentation of all scheduling correspondence in tickets.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee to perform this job. Duties, responsibilities, and activities may change at any time with or without notice.
REQUIREMENTS
Minimum Qualifications: (education, experience level, knowledge, skills, certifications).
* Bachelor's degree in business administration OR High school education with 5 years minimum same or similar work experience.
* Minimum of 5 years customer service and coordination of service activities.
* Ability to think and act strategically, utilizing account plans to set specific account objectives.
* Ability to work in a matrix management environment.
* Must be attentive, patient and strongly skilled in written and verbal communication; clear, professional, positive, and informative communication style.
* High-level competence in multitasking, time management, organization, critical and analytical thinking, problem solving, and the ability to influence others are required.
* Ability to thrive in a dynamic and collaborative environment and be comfortable with ambiguity.
* Adapt quickly to changing priorities and customer needs.
* Ability to persuade others in order to change undesirable behaviors and/or achieve the goals of the business.
* Must be proficient in the business tools used to perform the job and have extensive knowledge of the businesses processes, people, and products.
* Intermediate/advanced proficiency using Microsoft Excel software, including data analysis, pivot tables, etc.
POSITIONS ELIGIBILITY REQUIREMENTS (travel, location, etc.)
* Willing to work flexible hours, including before shift/after shift and weekends to support the business.
The successful candidate will embrace Vertiv's Core Principals & Behaviors to help execute our Strategic Priorities.
OUR CORE PRINCIPALS: Safety. Integrity. Respect. Teamwork. Diversity & Inclusion.
OUR STRATEGIC PRIORITIES
* Customer Focus
* Operational Excellence
* High-Performance Culture
* Innovation
* Financial Strength
OUR BEHAVIORS
* Own It
* Act With Urgency
* Foster a Customer-First Mindset
* Think Big and Execute
* Lead by Example
* Drive Continuous Improvement
* Learn and Seek Out Development
At Vertiv, we're on a mission to empower the people that will power the future. From a simple swipe to life-changing medicines, from push notifications to generative AI. We design, manufacture, and service the products and solutions that keep the world connected. With $5 billion in sales, a strong customer base and global reach spanning nearly 70 countries, we are uniquely positioned to deliver greater value to our customers and create new opportunities for our people.
Vertiv is an Equal Opportunity/Affirmative Action employer. We promote equal opportunities for all with respect to hiring, terms of employment, mobility, training, compensation, and occupational health, without discrimination as to age, race, color, religion, creed, sex, pregnancy status (including childbirth, breastfeeding, or related medical conditions), marital status, sexual orientation, gender identity / expression (including transgender status or sexual stereotypes), genetic information, citizenship status, national origin, protected veteran status, political affiliation, or disability. If you have a disability and are having difficulty accessing or using this website to apply for a position, you can request help by sending an email to **********************. If you are interested in applying or learning more about this role, please visit the company's career page located on Vertiv.com/Careers
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
Auto-ApplyCustomer Experience Specialist I
Customer service representative job in Upper Sandusky, OH
About the Role: In addition to great pay and a complete benefits package, we want you to enjoy paid vacation time at our company condo in sunny, Fort Myers, FL. The Kalmbach Feeds Customer Service team requires an extremely perceptive person, who is capable of relating to individuals at all levels. As unique situations present themselves, the successful candidate must be sensitive to customer needs, corporate goals, team member goodwill, and the public image.
You are happy to work 8:30am - 5:00pm and an expectation of one Saturday every month, 8:00am - 12:00pm
You have a minimum of 1 year customer service, sales, administrative or related experience
You are a dependable self-starter with the ability to work independently without constant direction or supervision
You will answer customer calls, process sales and purchase orders, employ accurate data entry, and coordinate activities with internal/external customers
You're willing to commute to our corporate office located in Upper Sandusky, OH
Who you are:
Possess high energy level and the drive required to proactively execute Customer Service duties within a dynamic business environment
Exhibit a strong analytical thinking ability
Demonstrate exemplary verbal and written communication skills
Thrive in fast pace, ever-changing environment
Acquire a strong attention to detail and is well organized
Proficient in Windows based software programs.
About the Team:
At Kalmbach Feeds, our Customer Service team goes above and beyond to provide professional, knowledgeable, efficient, and honest service all while being respectful and building customer relationships. We understand the importance of keeping customers happy and strive to do this all while having fun and being positive! Our team believes in the value of the Golden Rule and insures each interaction with a customer leaves them feeling appreciated. This department determines the reputation of our company and continues to incorporate our company's mission.
About the Company:
Kalmbach Feeds offers the highest quality nutritional products for livestock, poultry, and companion animals. The company was founded in 1963 by Milton and Ruth Kalmbach with a vision to develop the finest products, providing customers with the best possible nutritional value. The Kalmbach family's traditional core values have served as the compass for consistent success for over five decades, and the company has become the regional leader within the animal nutrition industry.
Kalmbach Feeds enjoys an excellent reputation for quality and integrity within the animal nutrition industry and is comprised of smart self-starters who are driven to serve customers. Our experienced, talented team utilizes cutting-edge technology and proprietary processes to deliver safe, innovative products. Our stringent ingredient testing, computer automated systems, patented technologies, dedicated manufacturing facilities, and in-house nutrition specialists guarantee it.
Additional information regarding our exciting company can be found at ********************** as well as by viewing the video at https://**********************join-our-team.
What you will enjoy:
Medical, Dental, and Life Insurance plans
Competitive compensation
401K with company match
3 weeks paid time off in first year
Short-term and Long-term Disability
Medical Reimbursement Plan
Access to company condo in Fort Myers, FL
Kalmbach Feeds is an Equal Opportunity Employer. Each applicant for employment is considered solely based on job qualifications, without regard to race, color, religion, sex, age, disability, national origin, veteran status, or any other classification protected by law.
The information in your resume and application, including employment history, educational history and references, are subject to verification.
Pre-employment drug screen (hair and urine), physical, and criminal background check required Only qualified candidates will be contacted.
Auto-ApplyMedical Call Center Representative
Customer service representative job in Sandusky, OH
Family Health Services is a Federally Qualified Health Center (FQHC) that provides quality, affordable primary care, dental, and behavioral health services. Our "high touch, high tech" clinics offer unique patient focused care to anyone in the community, regardless of their ability to pay. We are rapidly growing in Sandusky, Ohio at our two locations as well as in Norwalk, Ohio and surrounding areas. We also offer behavioral health and primary care at several local schools in hopes of eliminating barriers to those needing services.
We are seeking an enthusiastic Medical Call Center Representative to join our team! The ideal candidate will support the operation of the clinic by answering phone calls coming in and representing the office with professionalism and compassion. This position requires the ability to work independently, multi-task and prioritize responsibilities, handling patient requests, answer calls, returning voicemails, placing outbound calls to patients, and handling any other administrative tasks with a positive attitude.
Responsibilities:
* Receives all calls and addresses patient needs.
* Directs questions to appropriate personnel according to policy.
* Documents phone calls and conversations in record as needed accordingto policy.
* Effectively communicates with both internal and external customers toensure smooth operation of the clinic.
* Optimizes patients' satisfaction, provider time, and clinic space utilizationby efficiently scheduling appointments according to policy.
* Faxes, scans, files, and mails documentation as necessary
* Collects and posts patient payments utilizing office software, providespatient receipts for payments
* Provides a positive patient experience by anticipating the needs ofpatients, answering patient's questions, and maintaining a clean andpresentable front office and reception area.
* Assists in maintaining office equipment.
* Demonstrates effective communication skills.
* Responds to crisis situations according to policy.
* Maintains knowledge of clerical, personnel, medical policies and procedures.
* Adheres to the standards and policies of the Organizational Privacy/
* Security and Compliance Programs, including the duty to comply with applicable laws and regulations (HIPAA, OSHA, OIG, guidelines, other
* State and Federal Laws). This also includes reporting to the Board of Directors, Compliance Officer, Privacy Officer, supervisor, suggestion box, and any suspected unethical, fraudulent, or unlawful acts of practices.
* Must be familiar with the operation of FHS office and be available to work varying hours as necessary.
* Must be able to work independently.
* Performs other duties as assigned.
Work Environment:
This job operates in a health care office environment. This role routinely uses standard
office equipment such as computers, phones, photocopiers, filing cabinets and fax
machines. This job has frequent exposure to dust, constant activity and noise, hands in
water, excessive heat, cleaning agents, excessive cold, dampness, excessive humidity,
and dry atmospheric conditions.
Physical Demands:
The physical demands described here are representative of those that must be met by
an employee to successfully perform the essential functions of this job. Must have the
ability to travel independently throughout the facility to access information from other
departments. Must have the ability to sit for long periods of time. Specific vision abilities
required by this job include close vision, distance vision, color vision, peripheral vision,
depth perception and ability to adjust focus.
Required Education and Experience:
High school diploma with knowledge of computers and data entry required.
At least one year of experience in a health care setting required.
Must be authorized to work in the United States.
Preferred Education and Experience:
Certified Medical Assistant with 3-5 years experiences in clinic setting
Additional Eligibility Qualifications
Ability to work as a team member. Ability to work with culturally diverse group of people.
Must be willing to work flexible hours as required by position.
AAP/EEO Statement
FHS is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally‑recognized basis ["protected class"] including, but not limited to: race; color; religion; genetic information; national origin; sex; pregnancy, childbirth, or related medical conditions; age; disability; citizenship status; uniform service member status; or any other protected class under federal, state, or local law.
In Ohio, the following also are a protected class: race; color; religion; sex; pregnancy, or any illness arising out of and occurring during the course of pregnancy, childbirth or related medical conditions; national origin; disability; age [40 or over], military status and ancestry.
To apply, please provide your resume to Human Resources Specialist, Madison Keesee.
email MadisonView Job on IndeedView Job on LinkedIn
Automotive Customer Service Advisor - 3944
Customer service representative job in Brunswick, OH
Are you considering a career in automotive? At Premium Velocity Auto/ Jiffy Lube (PVA), no automotive experience is required! Transfer your customer service skills and retail sales knowledge to an industry that will really get you moving, we'll train you on the rest!
We are now hiring Customer Service Advisors/Lube Technicians to work safely in various roles to meet the individual needs of the customer, ensuring that they are confident in the safety of their vehicle.
Benefits:
Opportunity to increase your payrate within your first 60 days of employment!
Paid training plus bonus incentives for completing training.
Cross-training across multiple roles, increasing your earning potential.
Career paths that offer limitless growth opportunities (in Automotive and Management)!
Safety focused work environment to always keep you and our customers safe!
Unique benefits including legal and financial advising, employee discount on parts and services, and a members-only discount center for major purchases and day-to-day essentials! *
Competitive Medical, Vision, Dental, company funded Life Insurance, FSA/DCFSA, and paid time off to help you care for yourself and your family! *
*For full time employees
PVA is seeking reliable individuals with a growth mentality, committed to customer satisfaction. The ability to build rapport and explain products effectively makes you the perfect candidate for this position! We do not require automotive experience, but customer service/sales experience are preferred.
Qualified candidates can work well in a team setting, have great communication skills, and are efficient in fast-paced environments. A valid driver's license is strongly preferred as it ensures your career opportunities will not be limited but is not required.
See full job description below!
Job Summary
The Customer Service Advisor (CSA) for PVA (Jiffy Lube), helps build loyalty and increase sales by allowing our guests to make informed decisions about their automotive services. The CSA is a Lube Technician that is also responsible for creating a positive guest experience, which they can achieve by acting as the customer liaison and main point of contact throughout their visit!
Job Responsibilities:
Greet and escort guests from their vehicles as you review their requests.
Inform guests of any promotions or products available with thorough understanding of the full range of Jiffy Lube products and services acquired through your training.
Provide impartial recommendations or options that are tailored specifically to guest's needs based on manufacturer recommendations and technicians' findings.
Communicate updates to the guest throughout the entire process as well as any special circumstances that impact overall satisfaction.
Perform preventative maintenance such as oil and filter change, refill fluid levels, and inspecting and replacing lights, wiper blades, brakes, and tires.
Promote customer loyalty by ensuring completion of quality workmanship, reviewing services completed with guest, confirming guest satisfaction, and encouraging return at recommended intervals.
Other duties as assigned by management.
Requirements:
Proven face-to-face customer service or sales experience.
Ability to perform the responsibilities of the job.
Able to stand for an extended period.
Ability to bend, stoop, reach, crawl, and climb stairs.
Ability to lift over 50 pounds.
Comfortable working in an enclosed and/or semi-outdoor environment.
Authorized to work in the US without sponsorship.
Qualifications:
Valid Driver's License preferred.
Excellent customer service and communication skills.
Keen listening and reasoning skills to capture guests' product needs.
Confident in overcoming objections and not afraid of rejection.
An energetic and positive attitude that is welcoming to guests.
Ability to work well in a team environment.
Dedication to following safety policies and procedures.
Willingness to undergo on the job training and a growth mindset.
Ability to work in a fast-paced environment while multi-tasking.
Benefits:
Employer/Employee Funded Medical Plans, Prescription Drug Coverage, and Telemedicine*
Employer Funded Basic Life & Accidental Death Dismemberment*
Bonus structure for JLU Module completions within set timeframes.
Employee discount on parts and services
Additional benefits available:
Dental Plan and/or Vision Plan*
Life & Accidental Death Dismemberment and/or Accident*
Short-Term and Long-Term Disability*
Critical Illness and/or Cancer and/or Hospital Indemnity*
Flexible Spending Account (FSA) and/or Dependent Care FSA*
Value Added Services: Employee Assistance Program, Will Prep, Travel Assistance
* Full-time employees only
Equal Opportunity Employer
Jiffy Lube - Premium Velocity Auto provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales Representative, Customer Service
Customer service representative job in Delaware, OH
Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Computer skills (Exel)
* Dealing with customer service opportunities
* Fluency in English is a must, fluency in Spanish is highly desirable.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Coordinator
Customer service representative job in Brunswick, OH
Job DescriptionBenefits:
Great Working Environment
Growth and Career Advancement Opportunities
Flexible Scheduling
401(k)
401(k) matching
Company parties
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Job Summary
We are seeking a motivated and organized Retail Customer Service Coordinator for our luxury sales and design center located in Brunswick, OH. The ideal candidate will have excellent communication skills, a keen eye for detail, and a passion for customer service. The Retail Customer Service Coordinator will be the first person our clientele will see when they walk in the door and should be provided with a 5-Star, VIP experience as they select the best appliance solutions for their needs.
The Retail Customer Service Coordinator will serve as a liaison between the whole client experience throughout Home Appliances sales, warehouse, delivery, and installation divisions so there is one point of contact. In addition to follow up with our clientele to guarantee 100% satisfaction.
Responsibilities
Greet and engage all guests who enter the showroom. Gather customer information for customer walk in report and build rapport
Receive a high volume of inbound calls and emails
Direct sales calls to salespeople and direct general calls to the correct departments
Assist customers needing guidance or questions answered
Ensure that all appliance displays are clean and tagged
Create new sales/product tags when necessary
Contact customers to confirm delivery and service appointments
Contact customers after delivery to ensure they had a positive experience
Take payments, process, and invoice on-site cooking class sessions
Process payments for sales and parts orders
Assist customers with parts and appliance pick up orders including model and serial verification and invoicing
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Strong organizational and multitasking abilities.
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Experience with Word, Excel and Outlook and a willingness to learn industry-specific software systems.
Ability to work flexible hours, including evenings and weekends.
Why us:
We were voted BEST OF THE BEST for 17 years straight by Medina Gazette readers for the Best Place to purchase appliances
We want only the best and will invest in your growth
We are the only Northeast Ohio company that offers the entire customer experience, including sales, service, installation, delivery and parts
Growing organization provides multiple opportunities for advancement
We reward positive results and outstanding customer service practices
We are happy. We love what we do. We work hard and play hard.
We are constantly evolving to ensure the big and small details of what we do aren't missed.
Every process should be about getting customers and keeping them for life
Allstate Customer Service Agent
Customer service representative job in Westerville, OH
Job Description
SIGN ON BONUSES FOR CURRENTLY LICENSED AGENTS!!!
About Us:
We are a high-performing and customer-focused insurance agency, consistently ranked in the top 2% of Allstate agents for customer satisfaction and growth. Our mission is to help individuals, families, and small businesses protect and grow their assets while providing exceptional service.
Position Overview:
Our on-site Relationship Manager position (Customer Service Agent) is more than just answering phones, setting appointments, and processing payments. This is an engaging and rewarding role that involves conducting in-depth policy reviews, making tailored recommendations, and cross-selling to existing clients. If you thrive on building relationships, educating clients, and maximizing sales opportunities, this is the perfect career move for you!
Important: All applicants will receive a link to a quick online assessment, which must be completed to be considered for this position.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Salary + Overtime + Unlimited Commission & Bonus Opportunities (Monthly & Yearly)
Health Insurance
Supplemental Health Insurance (accident, critical illness, dental, vision, disability, life)
SIMPLE IRA with 3% match
Flexible Hours
Paid Vacation
Insurance discounts
Paid Time Off (PTO)
Flexible Schedule
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings Off
Responsibilities
Conduct annual policy reviews with clients and onboarding policy reviews with new clients, ensuring they have proper coverage and offering additional services and policies.
Identify and cross-sell bundling opportunities for home, auto, and life insurance.
Process customer policy change requests and endorsements accurately.
Handle incoming claims calls and assist customers with their claims process.
Discuss billing concerns and accept customer payments.
Provide exceptional customer service, ensuring high retention and satisfaction with offering additional policies.
Multitask effectively to handle client communications via phone, email, text, and voicemail.
What We Offer:
Competitive salary + commission + incentives based on your performance.
Clear career advancement opportunitiesgrow into a sales agent, manager, or more!
A steady flow of new clients to onboard and cross-sell.
Comprehensive training & coaching (including licensing) to help you succeed.
A dynamic team environment that rewards hard work and dedication.
Requirements
A Property & Casualty Insurance license is preferred, but we will license and train and license the right candidate.
Must also obtain a Life Insurance License within 90 days of onboarding.
Positive, enthusiastic, and coachable attitude.
Strong customer service, sales, and communication skills.
Ability to multitask, follow through, and follow up effectively.
Goal-oriented and self-driven with leadership potential.
Must be able to work on-sitethis is not a remote position.
Apply Today!
This is a career opportunity that will set you on the path to success! If youre ready to make a real impact on peoples lives, apply now and complete the required assessment to move forward.
THIS IS THE CAREER MOVE YOU WILL BE GLAD YOU MADE!
Account Service Representative
Customer service representative job in Westerville, OH
Are you looking for an opportunity in an energetic office environment that allows you to utilize your administrative and customer service skills? Ask yourself the following questions to see if the Account Service Representative at R2 Logistics is the right role for you:
Are you an outgoing problem-solver who multitasks effectively and strives for perfection?
Do you thrive in a fast-paced team-oriented setting?
Would you describe yourself as proactive, persuasive, and disciplined?
The Account Service Representative (ASR) plays a vital role in our operation's structure. As a third-party logistics provider (3PL), R2 Logistics provides shipping solutions for manufacturing customers nationwide. ASR's ensure seamless communication from order entry to freight delivery, allowing us to provide the highest level of customer service.
Responsibilities:
Data Entry - Accurately entering customer orders into the transportation management system; accounting for changes in linehaul costs, fuel surcharges, and customer requirements
Tracking Shipments - Communicating via phone and email with contracted carriers to record their locations
Problem Resolution - Proactively investigating issues that arise in transit, assessing their impact on delivery times, and working with team members to provide solutions to ensure on-time delivery
Schedule management - Creating pickup and delivery appointments via phone and email; informing team members of any scheduling conflicts
Book loads - Negotiating rates with partner carriers to cover shipments
Assist with additional responsibilities as needed
Requirements:
A proactive approach to problem-solving
Effective and persuasive communication skills
Ability to provide outstanding customer service when faced with a challenge
Excellent follow-up skills, with a keen eye for details
Ability to multitask and produce results in a time-sensitive setting
Energetic and positive attitude
Benefits:
Medical/Dental/Vision/Life insurance
Paid holidays, vacation, and sick time
401K with company match
Competitive compensation
Full-cycle training (industry & position)
Competitive base salary
Opportunity for internal career advancement
About R2 Logistics:
Founded in 2007, R2 Logistics has thrived through the dedication and tenacity of our employees. We have become an industry leader through providing unparalleled customer service, based on a ‘strive to win' competitive mentality.
As a third-party logistics (3PL) company, we provide our customers access to our network of contracted transportation providers. With no trucks of our own, we contract asset-based transportation companies to provide the equipment needed to move hundreds of daily shipments for our customers.
R2 Logistics is an equal opportunity employer. All qualified applicants will receive consideration regardless of age, race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability, or Vietnam era or other protected veteran.
R2 Logistics participates in E-Verify, and will provide the federal government with your Form I-9 information to confirm US work authorization upon acceptance of a job offer and completion of the Form I-9.
Service Writer (Vermeer)
Customer service representative job in Medina, OH
Service Writer - Advisor - Heavy Equipment Medina, OH | Vermeer All Roads We are searching for a customer-focused, detail-oriented Heavy Equipment Service Advisor/Writer for our fantastic location in Medina, OH. You will be the center of communications between customers and the dealership for equipment repairs.
Compensation & Schedule
* $50,000-$62,500 base salary + monthly commission
* Store hours: Mon-Fri, 7:00 a.m.-5:00 p.m.
* Full-time, dealership-based role
Benefits
* Medical, dental, vision... (eligible the 1st of the month after 30 days)
* 401(k) with company contribution
* Paid time off (5 days after 90 days...) & company-paid holidays
* Tuition reimbursement program
* Employee referral bonus program
* Career growth - we promote from within
Responsibilities
* Maintain excellent communication and customer focus throughout the repair process
* Schedule service appointments and generate accurate estimates (CDK experience a plus)
* Advise customers on manufacturer-recommended maintenance and repairs
* Accurately document repair and service orders
* Build strong relationships with technicians and customers to drive retention
* Perform additional duties as assigned
Requirements
* High school diploma or GED
* Valid driver's license
* Prior experience writing service in a computerized system (dealership/repair environment)
* Experience in heavy-duty/heavy equipment a plus
* Excellent customer service, multitasking, prioritization, and communication skills
Work Authorization
Vermeer All Roads does not provide H-1B sponsorship.
AAP/EEO Statement
All Roads Company and its subsidiaries are committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. All Roads will make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodation would impose an undue hardship on the operation of our business.
Apply Today!
Vermeer All Roads in Medina, OH is ready to build your career with a team that supports your success!
Auto-ApplyCustomer Service Center Representative - Operations Center
Customer service representative job in Millersburg, OH
The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.
This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.
Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank.
Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To serve our customers in a professional and caring manner.
Adhere to CSB Customer Service & Retail Ready! Standards
Follow CSB professional standards of dress and conduct
Build rapport with customers by asking quality questions to help meet their needs.
Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality.
Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans.
Service customers in a professional, efficient and expedient manner.
Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc.
Resolve difficult transactions and/or sensitive customer relations.
Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits.
Must have excellent working relationship with all departments of the Bank.
Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions.
Research issues which arise from customer questions when an immediate answer is unable to be given.
Must be able to follow-thru and get back to customer in a timely manner.
Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department.
No customer shall go longer than 24 hours without at least an update to the situation.
Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others.
Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information.
Must be able to work independently and make the necessary decisions to take care of the customer.
Daily and backup responsibilities for Bank Operations
Will also assist the Bank Operations Manager with special projects.
Create reference material for CSC staff members.
Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality.
Education: A high school diploma or general education degree (GED) is required.
Summary of Employee Benefits:
Competitive base wage
Incentive compensation and profit sharing
Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply)
Paid time off for vacation, illness, bereavement, and jury duty
401(k) with an employer match and on-site advisers
Employee Assistant Program (EAP) with free access to mental health resources
Comprehensive wellness program with financial incentives to promote a healthy lifestyle
Training and professional development opportunities to help you reach your long-term goals
Paid holidays available immediately upon hire
Volunteerism opportunities to give back to our local communities
The Commercial & Savings Bank is an Equal Opportunity Employer.
Auto-ApplyService Center - Seasonal
Customer service representative job in Galion, OH
SERVICE CENTER: This person's primary duties include working in the Service Center, and performing those tasks most closely associated with the direct customer interaction "at the window": Customer Relations, Check Cashing, Telephone, Lottery Tickets, the Sale of other Service Center Merchandise and Services, Merchandise Returns, Rain Checks, and related tasks as required or assigned.
Availability: Must be available to be scheduled between 10+ hrs a week, including nights and weekends, based on department needs.
Previous Work Experience: Must have at least one year cashier experience. Service Center and Cash Office experience preferred, but not required. We will train.
Physical Demands: limited lifting, bending, stooping, pulling and pushing with repetitive lifting to 25#; occasional lifting to 50#.
Other Considerations: organized; productive; having outstanding customer relations skills; able to work well with co-workers; reliable, dependable; and able to work with minimal supervision.
Customer Service Center Representative - Operations Center
Customer service representative job in Millersburg, OH
The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio.
This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below.
Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank.
Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
To serve our customers in a professional and caring manner.
Adhere to CSB Customer Service & Retail Ready! Standards
Follow CSB professional standards of dress and conduct
Build rapport with customers by asking quality questions to help meet their needs.
Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality.
Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans.
Service customers in a professional, efficient and expedient manner.
Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc.
Resolve difficult transactions and/or sensitive customer relations.
Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits.
Must have excellent working relationship with all departments of the Bank.
Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions.
Research issues which arise from customer questions when an immediate answer is unable to be given.
Must be able to follow-thru and get back to customer in a timely manner.
Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department.
No customer shall go longer than 24 hours without at least an update to the situation.
Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others.
Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information.
Must be able to work independently and make the necessary decisions to take care of the customer.
Daily and backup responsibilities for Bank Operations
Will also assist the Bank Operations Manager with special projects.
Create reference material for CSC staff members.
Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality.
Education: A high school diploma or general education degree (GED) is required.
Summary of Employee Benefits:
Competitive base wage
Incentive compensation and profit sharing
Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply)
Paid time off for vacation, illness, bereavement, and jury duty
401(k) with an employer match and on-site advisers
Employee Assistant Program (EAP) with free access to mental health resources
Comprehensive wellness program with financial incentives to promote a healthy lifestyle
Training and professional development opportunities to help you reach your long-term goals
Paid holidays available immediately upon hire
Volunteerism opportunities to give back to our local communities
The Commercial & Savings Bank is an Equal Opportunity Employer.
Auto-ApplyInside Sales Representative
Customer service representative job in Orrville, OH
Employment Type: Full-time, In-Person
Job Category: Sales
Jarrett is a leading (and still growing) 3rd party logistics company but we're also family-owned. What sets us apart is the Jarrett Difference, our people are our greatest asset. We have the best people around who are not only incredible resources for all things logistics but are compassionate, innovative, courageous, and so much more. Jarrett has even won the Top Workplaces award for the past three years in a row!
Our customers come from a variety of industries, but the common denominator is that they all ship something. We're here to coordinate things between our customer's supply chain and carriers. To accomplish all of this, our teams use our state-of-the-art proprietary software, jShip, to set up shipments, troubleshoot, answer questions, and fix issues before they become larger problems. Here at Jarrett, we are problem-solvers, and our goal is to do great things for our customers every day.
For an Inside Sales Representative, a typical day might include:
Researching and identifying companies across various industries that could utilize truckload brokerage services
Making outbound phone calls, sending emails, and leveraging LinkedIn to connect with people responsible for freight procurement
Talking with potential customers to understand their shipping needs and challenges
Working with the operations team to create quotes that meet the prospect's shipping needs and ensure a smooth handoff
Logging activities, tracking pipeline progress, and maintaining detailed notes
This job might be a fit for you if:
You love the thrill of the hunt and thrive on winning new accounts
You're motivated by goals, KPIs, and the chance to earn uncapped commission
You prefer going after new customers over managing accounts
You take rejection in stride and think on your feet
You want to be part of a growing team where your success directly impacts company growth
Jarrett might be a fit for you if:
You want to do impactful work
You care about the people around you
You want to work in a meaningful, innovative, and close-knit culture
You enjoy giving back and care about the community that you live and work in
No logistics experience? No problem! We're more focused on finding the right person who is a culture fit as opposed to someone with logistics experience. We have a robust training program that will get you up to speed.
What's In It For You?
Medical, Dental, and Vision insurance
Company-paid life insurance
Paid time off
8 paid holidays each calendar year
4 hours volunteer paid time off
Counseling session reimbursement
Company wellness program including a gym membership discount
Continuing education reimbursement
401K with up to 7% company match
Paid maternity leave
May be eligible for bonus potential
Training and career development opportunities
Opportunities to give back to local communities
To learn more about Jarrett, check us out here!
Jarrett is an equal opportunity employer, dedicated to a policy of non-discrimination on the basis of race, color, religion, sex, national origin, ancestry, age, disability or any other characteristic protected by law.
Inside Sales Representative / Visual Communication Specialist
Customer service representative job in Westerville, OH
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Join Our Thriving Team at Fastsigns Westerville as an Inside Sales / Visual Communications Specialist!At Fastsigns Westerville, we are proud to have a robust team that excels in delivering top-notch visual communication solutions. We are looking to expand our team by adding a dynamic Inside Sales / Visual Communications Specialist who can effectively manage our increasing volume of sales inquiries and help enhance our repeat business. This role is perfect for someone who is eager to learn from industry veterans and contribute to a thriving sales environment.
Why Choose Fastsigns Westerville?
Collaborative Team Environment: Work alongside and learn from a seasoned professionals with a combined 20+ years in the industry.
Impactful Role: Directly contribute to the growth and efficiency of our sales operations.
Career Development: Gain valuable industry insights and professional growth in a supportive setting.
Benefits/Perks:
Competitive Salary with Commission Opportunities
Health, Dental, and Vision Insurance
Paid Time Off and Company Holidays
Employee Discounts on Products and Services
A supportive and enriching work environment
Key Responsibilities:
Support the handling of walk-ins, email, e-commerce, and telephone customer inquiries alongside our experienced sales team.
Assist in developing and executing sales strategies to enhance customer retention and increase repeat business.
Collaborate on consultative selling processes, understanding customer needs, and providing tailored solutions.
Help manage and nurture leads, maintaining a robust database of qualified leads through various channels.
Participate in the full sales cycle from estimate preparation to project completion, ensuring ongoing customer satisfaction.
Engage in marketing initiatives and maintain an attractive and organized retail environment.
Provide operational support including paperwork management, inventory oversight, and assisting with sign production workflows.
Foster strong relationships within the team and contribute to regular staff and sales meetings.
What We're Looking For:
Energetic professional eager to learn and grow in the visual communications industry.
Strong multitasking abilities and excellent interpersonal skills.
Background in customer service or sales; experience in visual communications is a plus.
Familiarity with CRM systems and a keen understanding of sales processes.
Are You the Right Fit?
If you are motivated to build a career in sales and thrive in a collaborative environment where your contributions are valued and recognized, you might be the ideal candidate for this position. We are looking for someone who is ready to support our team and help take our client engagement to the next level.
Take the Next Step:
Ready to make a significant impact at Fastsigns Westerville? Apply now and help us continue to provide outstanding visual communication solutions.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyInside Sales Representative, ***On-Site Only***
Customer service representative job in Wadsworth, OH
Full-time Description
(EAH):
Enthusiast Auto Holdings (EAH) is a highly successful e-commerce company in the automotive aftermarket parts industry. EAH goes to market via ten enthusiast focused websites (banners) - ECS Tuning, Turner Motorsport, Pelican Parts, Rennline, Texas Speed & Performance, Z1 Motorsports, Z1 Off-Road, RCI Off-Road, EVANNEX and TEQSPORT. EAH serves automotive enthusiast customers who are passionate about how their vehicle looks and performs, by providing the parts, content, knowledge and support to make their vehicle come to life. We also serve a global network of specialty installer shops that solve for customers looking for a "Do it For Me" option. EAH's leadership team has delivered strong organic growth with market-leading profitability. EAH has also completed multiple acquisitions and plans continued expansion of its served markets via acquisition.
EAH is owned and supported by Cortec Group, a premier private equity firm. Cortec has invested millions of dollars to expand EAH's operations, facilities, technology, and leadership. Among other investments, EAH has recently completed a significant facility expansion at its primary distribution center and is in the process of implementing enterprise-level ERP / WMS / OMS systems.
EAH is seeking a Inside Sales Representative will be responsible for driving rapid sales and margin growth for ECS Tuning and Turner Motorsport through answering calls, emails, live chat and social media channels, while serving our customers with best in class service and support. This rapid growth will be achieved by closing new sales leads over the phone, live chat, email, social media/forums, SPIF programs, retaining existing customers through service, driving AOV and GM% initiatives, while providing customers with best in class service. Must be a car enthusiast.
Position Summary Up to $65k in first year!
Daily tasks include:
Answering phone calls, live chats, emails and messages received through our social channels.
Order entry and order management, ensuring that all orders are processed on-time.
Maintaining customer orders by providing order updates and transparent communication with our customers.
Keeping the needs of the customers front and center providing an overall positive relationship.
Responsibilities
Contact Center - In this role you will be responsible for handling all forms of communications with our customers who are seeking assistance to place an order, update an order, or seeking advice and/or recommendations. You will be responsible for providing customers with a solution that closely meets their needs and expectations.
New Sales - In this role you will be responsible for driving sales/margin growth through actively closing every contact by actively asking for the sale.
Social Media/Forum Engagement - In this role you will be responsible for communicating with customers on our social media platforms, driving customer engagement, and providing clear and effective communication with customers who are seeking advice/support.
Order Maintenance - In this role you will be responsible for keeping all customers informed regarding updates with active orders. You will be responsible for updating order ETA's by providing clear communication while offering solutions that would enable a more pleasant outcome for our customers.
Team Player - In this role you must be a team player by supporting your immediate co-workers, as well as cross-functional teams. There will be times where the sales team is asked for assistance and cooperation in completing tasks, which you must be willing to participate in with a positive and up-beat attitude.
Customer Focused - In this role you are required to keep the customer's needs front and center, providing an overall positive relationship. All decisions and communications should be made with our values in mind.
What Success Looks Like:
Providing every customer with a best in class experience!
Living by our values in all that you do.
Delivering on your monthly SMART goals.
Requirements
Must be a car enthusiast.
High School Diploma
Excellent oral and written communication skills.
Type at 35 words per minute
Professional phone etiquette
Strong data entry skills
Ability to work in a team environment
Advanced problem solving skills, multi-tasking and proven time management skills are a must
Ability to work in results-oriented work environment
Please take time to answer the following Questions:
Would you consider yourself to be a true car enthusiast? If so, please tell me more about your experience in the world of automotive/motorsports, specifically explaining your first hand experience performing maintenance of installing performance parts on your vehicle(s).
If your customer has a brand new, otherwise stock BMW 340i and they'd like to add some power, what would your first 3 recommendations be and why?
What is the benefit of running coilovers vs. traditional lowering springs and shocks?
What is the benefit of running drilled/slotted rotors vs. standard rotors?
The schedule for this position is Monday through Friday, 12:30-9:00pm. Are you able to work this schedule?
Inside Sales Representative
Customer service representative job in Medina, OH
Established over 70 years ago, Nelsen Corporation, a family-owned business, has grown to become one of the world's leading OEMs and distributors of residential and commercial water treatment systems and components, and drinking water products. From its headquarters in Medina, Ohio, and additional distribution and manufacturing facilities in Arizona, Texas, Florida, and Wisconsin, Nelsen serves professional dealers in the United States and worldwide.
Nelsen Corporation is seeking an outgoing, positive team member who is driven to succeed as our next Inside Sales Representative! Our team of Inside Sales Representatives have come from all types of industries and career backgrounds; we have one of the best training programs in the industry!
Why join the Nelsen Team?
Our team is made up of hardworking, talented people in an exciting and fast-growing industry. Offering full-time opportunities, working Monday through Friday, our employees enjoy competitive pay, benefits and an exceptional work-life balance.
Work Schedule: Monday-Friday, 8:00AM - 5:00PM; onsite at our Medina, OH location. No weekends.
Pay: From $65,000 per year; pay commensurate with experience and skills. Potential commissioned pay after one year.
On the first of the month after 60 days:
Health and wellness benefits eligibility, including medical, dental, vision, 401k, company-paid short/long term disability, life insurance, and more
Generous Paid Time Off
Essential Duties and Responsibilities
Manage Assigned Existing Accounts
Maintain and build relationships by contacting customers, establishing buying cycles, presenting new products
Apply knowledge of the industry and product features to complement and add to existing clients' catalog
Manage portfolio of accounts greater than $2.5M by tracking orders and following up on past due payments
Solicit customer feedback to improve service/ address needs
Identify Leads and Prospect for New Business
Answer inbound sales lead calls, respond to inquiries, and convert to sales
Provide information, quotes, and credit terms to new clients
Prepare sales and budgeting information to determine price schedules and discount rates
Customer Service
Respond promptly to customer requests
Investigate and resolve delivery or product problems in a professional, empathetic manner
Utilize CRM to track activity, keep commitments and maintain customer contact
Teamwork and Collaboration
Coordinate efforts with Production and Warehouse Teams to ensure product availability and delivery timelines
Collaborate with the Marketing Team to facilitate new programs and product offerings
Develop strong relationships with dealers, key suppliers, fellow team members and internal resources
Master product knowledge and build competency with software systems
Qualifications and Competencies
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Excellent communication skills and ability to build relationships and negotiate with clients.
Strong Microsoft Office skills (Excel, Outlook, Word).
Possess self-motivation, strong work ethic, and time management skills.
Ability to analyze data and make informed decisions.
Must pass a pre-employment background check and drug screen.
Education and Experience
High School Diploma or equivalent required.
2+ years of sales experience, generating leads and closing sales required.
Auto-ApplyInside Sales Representative
Customer service representative job in Sugarcreek, OH
Wayne Door has officially moved into our brand-new, state-of-the-art location in Sugarcreek-and we're looking for the next great addition to our Residential Sales Team.
As an Inside Sales Representative, you'll help homeowners choose the right products to enhance their homes-everything from garage doors and openers to entry doors, patio doors, and windows. You'll be based in our beautiful new showroom, working with customers in person, over the phone, and through email to guide them from product selection all the way to installation.
This is a fast-paced, customer-focused role that blends design, problem-solving, and organization.
What You'll Be Doing
· Welcoming customers into our new showroom and helping them explore product options
· Answering phone calls and emails from homeowners with product questions or project ideas
· Preparing quotes based on customer selections and jobsite needs
· Entering orders accurately and ensuring the details are ready for the scheduling and install teams
· Providing clear and friendly communication from start to finish
What We're Looking For
· Great communication skills and a passion for helping people
· Strong attention to detail-especially when it comes to measurements and specifications
· Experience in sales, customer service, or home improvement is a plus
· A team player with a positive, proactive attitude
· Willingness to learn our products and processes (we'll train you!)
Why Work at Wayne Door?
· Be part of a well-established, locally respected company with a 50+ year history
· Work in our brand-new Sugarcreek showroom-designed for both customers
and
employees
· Join a close-knit team that values integrity, quality, and doing the right thing
· Enjoy opportunities to grow, learn, and take pride in your work
Job requirements
High School Diploma or GED required; additional training or education in sales or construction preferred
1-2 years of experience in inside sales, showroom sales, customer service, or residential construction
Knowledge of garage doors, entry systems, or window/patio products is a plus
Strong written and verbal communication skills
Attention to detail and comfort working with measurements and technical specs
Ability to use office software and quoting/order entry systems
Team-oriented with a positive and proactive attitude
All done!
Your application has been successfully submitted!
Other jobs
Financial Services Representative - State Farm Agent Team Member
Customer service representative job in Elyria, OH
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Paid time off
Training & development
Competitive salary
Opportunity for advancement
ROLE DESCRIPTION:
As a financial service specialist with JP Merk State Farm, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
1+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 6 and 63 licenses preferred.