Customer Service Agent
Customer service representative job in Tucson, AZ
Career paths start at $17/hr (which reflects $16.50/hr plus 50 cent on-site differential) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here, or you can walk in to our office at 7810 E Escalante on Tuesdays or Thursdays between 10 am and 2 pm for an on the spot interview!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Customer Service Representative
Customer service representative job in Tucson, AZ
Career paths start at $17/hr plus bonuses (this includes an hourly base rate of $16.50 and an on-site differential of 50 cents an hour) with 40 hour work weeks.
Why start building your career at Afni?
We believe in you and invest in your success! From the very beginning, our coaches and trainers work with you to achieve the goals you set. We've been in business since 1936, so you can be sure the career you start today will still be here tomorrow.
What do we offer?
A training program and leadership team that believes in you. After training, we offer paid personal time off, paid sick time, health/vision/dental benefits, 401k with matching contributions, and a tuition reimbursement program.
What can you expect from your work at Afni?
This position is for wireless customer service, so you will be handling mainly inbound calls from people looking for assistance with their wireless accounts. This position may also require upselling of items from time to time. You can also expect stability, encouragement, and a cooperative environment where you can learn, grow, and advance.
What do we expect from you as part of this team?
You will deliver world-class customer service to inbound callers as well as utilize product knowledge to troubleshoot and solve customer concerns with both empathy and efficiency. Those calls will require processing of orders, updating accounts, updating records, effective multitasking, and strong attention to detail.
How can you join the Afnimazing team?
You can apply online here!
What are the qualifications to be a Customer Service Representative at Afni?
Six months of customer service experience
Must be 18 years of age
Must have GED or High School Diploma
Must be legally permitted to work in the United States
Overnight Customer Service Representative - $1,000 New Hire Bonus!
Customer service representative job in Tucson, AZ
Customer Service Representative Terms: Full-time, Onsite, Overnight availability required, Financial experience is preferred Pay: $19/ Hour Join Team Alorica At Alorica, we're redefining what it means to be a global leader in customer service and experience one interaction at a time. With Alorica-at-home and locations in 18 countries around the world, we offer endless career opportunities from customer service, training, and tech support, to management, recruiting, and more. And we're proud to say over 70% of our leaders are promoted from within!
But that's not all…we also provide a full range of benefits to help our employees achieve financial, emotional, mental, and physical well-being including supporting their own communities through Making Lives Better with Alorica (MLBA). MLBA is our award-winning, in-house non-profit charity that's focused on empowering people through mission-focused work.
Job Summary
As part of Team Alorica, you'll help our clients by addressing their customers' concerns, providing support, and resolving issues.
Responsibilities
* Assist customers with issues and concerns they are experiencing during the use of the product and/or service
* Document call-related information for auditing and reporting purposes
* Maintain and update customer information as necessary
* Upsell current customers on new or enhanced services
Qualifications
* Financial experience is preferred
* Overnight availability required
* High school diploma or GED
* Customer service experience is a plus
* Strong computer navigational skills
* Familiarity with Microsoft Office applications (Word, Excel)
* Excellent oral and written communication skills
* Exceptional listening/comprehension skills
* Professional and courteous
* Customer oriented
Work Environment
* Regular work performed in a climate-controlled, call-center environment
* Ongoing usage of phone and computer systems
Physical Demands
* Constant sedentary work
Benefits
* Health, dental, and vision coverage/HSA
* PTO
* Paid holidays and sick time
* Optional daily pay or weekly pay
* 401K retirement plan
* Leadership programs
* Paid training and tuition reimbursement
* Employee discounts program including but not limited to groceries, travel, insurance, phone plans, health and wellness, and pet supplies
* Employee assistance program
* Additional voluntary benefits
Next Steps
* Place an application
* Complete your online assessment
* Our team will review your application
* If selected to move forward, our team will follow up directly
DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification.
Alorica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against based on disability.
Auto-ApplyInside Sales/Customer Service Professional
Customer service representative job in Tucson, AZ
Are you looking for health benefits, generous compensation, paid holidays and vacation, and participation in a monthly bonus program? Feel free to apply to join our team at FASTSIGNS on Speedway in Tucson, AZ. FASTSIGNS is a proven leader in the ever-evolving sign industry.
You would bring your skills and experience in sales, customer service, computers, and organization to a company that rewards great attitude and excellent performance. If you have graphic design skills, that's a plus.
Your talent will make a positive difference with customers as you assist them in making a statement with their sign projects.
Training is provided by FASTSIGNS, and your co-workers are eager to support your efforts as you “learn the ropes.”
Our team at FASTSIGNS on Speedway values character, attitude, and teamwork. If you want to be part of a supportive, open, and dynamic environment, forward your resume today.
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyTechnical Rep - Horizon Spa & Pool Parts
Customer service representative job in Tucson, AZ
DIVE IN TO A NEW CAREER WITH A LESLIE'S COMPANY: Horizon Spa & Pool Parts, Inc. is a pool and spa parts distributor catering to the repair parts and equipment needs of service, repair, construction, and retail companies nationwide since 1992. We maintain warehouses in Tucson and Memphis and our professional staff conducts the majority of our business over the phone, e-mail, or the Internet.
Mission/Job Scope
The Technical Sales & Support Representative Level 1 answers inbound sales calls, anticipates client needs, resolves concerns, and provides technical support on our products and services. The Technical Sales & Support Rep will also assist in developing new business opportunities by expanding Horizon's clientele base through outbound calling. Although training is provided to familiarize the candidate with our business model, prior technical field skills and sales skills must be demonstrated.
Essential Competencies
* Excellent verbal, written, and interpersonal skills.
* Professional telephone communication skills and active listening.
* Accurate sales order entry from phone and e-mail activities.
* Must demonstrate exemplary detailed record-keeping skills.
* Ability to work successfully with minimal supervision.
* Must demonstrate excellent time management skills.
* Persistence, tenacity, and an optimistic attitude.
* Drive to exceed customer expectations and contribute ideas to achieve this goal.
Qualifications
* Familiarity of major industry players along with knowledge of common practices and technologies in the aquatics industry is highly desired.
* Three to five years of repair or service experience in the aquatics industry is helpful.
* Must develop an awareness and appreciation of Horizon's business philosophy.
* Ability and willingness to seize any technical sales opportunities that may present themselves.
* Professional telephone communication skills a must.
* Persistence, tenacity, an optimistic attitude, and a high energy level are required.
* Experience and confidence making outbound sales calls.
* A strong history of driving new and current business.
* Willingness to be held accountable to performance goals by both teammates and by team leader.
Compensation Range: $20.00 - $38.00
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
#FieldHiring
Customer Service Representative 2
Customer service representative job in Casa Grande, AZ
DEPARTMENT OF ECONOMIC SECURITY
Your Partner For A Stronger Arizona. DES works with families, community organizations, advocates and state and federal partners to realize our collective vision: A thriving Arizona.
DES serves more than 3 million Arizonans. Our Mission is to strengthen individuals, families, and communities for a better quality of life.
CUSTOMER SERVICE REPRESENTATIVE 2
Job Location:
Division of Benefits & Medical Eligibility (DBME)
Family Assistance Administration (FAA)
555 West Main Avenue, Casa Grande, Arizona 85122
Posting Details:
Salary: $16.3500 / hourly
Grade: 15
Closing Date: 10/20/2025
Job Summary:
Would you like to be part of an amazing team that helps Arizonans thrive? At the Department of Economic Security (DES) we strengthen individuals, families, and communities for a better quality of life. DES is looking for individuals who are committed to service, community, and teamwork. To learn more about DES please visit des.az.gov or click on the link here to view ‘Our DES' video. Come Join the DES Team!
The Department of Economic Security, Division of Benefits and Medical Eligibility is seeking an experienced and highly motivated individual to join our team as a Customer Service Representative 2 in our Casa Grande Office. This position is the first point of contact in the office. This position, under general supervision, will screen Medical Assistance (MA), Nutritional Assistance (NA), and Cash Assistance (CA) applications. The member will use the state system to record details of customer interactions, complaints, or comments as well as details on actions taken to assist the customer. This is an in-person, on-site position.
Job Duties:
Essential Duties and Responsibilities include but are not limited to:
• In person interaction with customers to determine what steps to follow in the appropriate Standard Work and place customer in the correct workflow.
• Screen applications for NA Expedite criteria.
• Educate customers on Rights and Responsibilities, Change Reporting, Self Service options and interviewing requirements/process.
• Scan and upload documents into the FAA's Document Management System and FAA's Eligibility System into the appropriate document type.
• May translate or submit translation when appropriate.
• Issue EBT cards.
• Ensure the NVRA process is followed.
• Open and date stamp incoming mail.
• Data entering applications.
• Resolve client issues.
• Responds to difficult, time sensitive complaints and feedback.
• Refer customers to upper management for unresolved issues.
• Provide conflict de-escalation in dealing with irate clients.
• Prepare, monitor, and submit reports.
• Ordering and storing office supplies and equipment.
• Troubleshooting equipment by contacting the Helpdesk or Resolution center.
• Key ETE information into an automated system accurately and timely for self and as a proxy.
Knowledge, Skills & Abilities (KSAs):
Knowledge of:
• Customer service practices and techniques.
• Administrative, office, and clerical procedures.
• English language for sentence structure, composition, content, spelling, and grammar.
• Program rules, regulations, policies and procedures, and computer systems.
• Problem resolution techniques using logic and reasoning.
Skills in:
• Active listening.
• Negotiation and problem resolution.
• Good written and oral communication to convey information effectively.
• Effective time management, organization and prioritizing tasks.
• Use of Google Workspace.
• Identifying alternative solutions.
Ability to:
• Measure and meet productivity and quality standards.
• Work at least 40 hours per week and maintain satisfactory attendance and punctuality standards.
• Professionally interact with all levels of personnel and customers.
• Engage critical thinking using logic and reasoning.
• Multi-task and work under competing priorities.
• Work independently or collaboratively with a group.
• Adapt to changing environments and new technologies.
Selective Preference(s):
The ideal candidate for this position will have:
• At least one year experience in a direct contact, customer service environment.
Pre-Employment Requirements:
• If this position requires driving or the use of a vehicle as an essential function of the job to conduct State business, then the following requirements apply: Driver's License Requirements.
• Successfully pass background and reference checks; employment is contingent upon completion of the above-mentioned process and the agency's ability to reasonably accommodate any restrictions.
• All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E-Verify).
Benefits:
The Arizona Department of Economic Security offers a comprehensive benefits package to include:
• Affordable medical, dental, life, and short-term disability insurance plans
• Participation in the Arizona State Retirement System (ASRS) and long-term disability plans
• 10 paid holidays per year
• Vacation time accrued at 4.00 hours bi-weekly for the first 3 years
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly-placed foster/adopted child (pilot program).
• Sick time accrued at 3.70 hours bi-weekly
• Deferred compensation plan
• Wellness plans
• Tuition Reimbursement
• Stipend Opportunities
• Infant at Work Program
• Rideshare and Public Transit Subsidy
• Career Advancement & Employee Development Opportunities
• Flexible schedules to create a work/life balance
Learn more about the Paid Parental Leave pilot program here. For a complete list of benefits provided by The State of Arizona, please visit our benefits page
Retirement:
State employees are required to participate in the Arizona State Retirement System (ASRS), the State sponsored retirement contribution plan and the Long-Term Disability (LTD) program after a 27-week waiting period. The ASRS defined benefit plan provides for life-long income upon retirement. You will also have the option to participate in a voluntary deferred compensation program to take advantage of tax-deferred retirement investments.
On, or shortly after, your first day of work you will be provided with additional information about the available insurance plans, enrollment instructions, submission deadlines and effective dates.
Contact Us:
For questions about this career opportunity, please contact Elaine Felix at ************ or at ****************.
The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer. Persons with a disability may request a reasonable accommodation such as a sign language interpreter or an alternative format by contacting Elaine Felix at ************.
Customer Service Representative and Dispatcher
Customer service representative job in Tucson, AZ
The Plumber Tucson TrustsYellowstone Local is proud to represent Al Coronado Plumbing, the trusted name in Tucson plumbing.
Are you ready to be part of something bigger? Do you feel overlooked in your current role? At Al Coronado Plumbing, we're looking for a Customer Service Representative and Dispatcher to join our dedicated team and truly make an impact. If you're organized, thrive in fast-paced settings, and are ready to step into a role where your efforts are recognized, this could be the perfect opportunity for you.
What's in it for You?
Competitive Pay: $18 - $22 per hour starting, DOE
Weekly Hours: 34 hours per week
Opportunity to work with a high-performing and supportive team
Set Schedule:
Monday and Tuesday: 7 AM - 4 PM (in office)
Monday and Tuesday: 4 PM - 8 PM (remote)
Wednesday, Thursday, and Friday: 7 AM - 10 AM
Why You'll Love It Here
Over 40% of our team has been with us for five years or more
Strong, values-driven culture built on honesty, respect, and teamwork
4.9-star rating on Google, a testament to both our customer service and employee satisfaction
Open-door leadership and opportunities to grow your skills in the trades industry
Your New Role
As our Part-Time Customer Service Representative and Dispatcher based in Tucson, AZ, you'll be the vital link between our customers and our plumbing technicians. Your day-to-day responsibilities will include:
Answering inbound customer calls and scheduling plumbing services efficiently
Dispatching technicians to appropriate jobs based on skills and location
Providing schedule confirmations, updates, and customer support
Supporting management with administrative and clerical tasks
Participating in an after-hours on-call rotation
Hiring Expectations: Apply today, complete a quick phone screening, and get ready for an interview with our team to discuss your goals and experience.
1-3 years of experience in dispatching and customer service
2 years of experience in administration or the home service industry
High school diploma or equivalent
Typing speed of at least 45 WPM and proficiency in Microsoft Office
Excellent communication, organizational, and multitasking skills
Ability to work in a fast-paced office setting and remain seated for extended periods
Familiarity with DESCO software (a plus, not required)
Al Coronado Plumbing is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, or veteran status. #red
Customer Service Specialist (CUSTO005799)
Customer service representative job in Tucson, AZ
SARGENT AEROSPACE & DEFENSE
Manage assigned customers and accounts to provide customer service and support, including contract compliance, RFQ's, quotes, order processing, order status, shipment processing, returns, and customer interface with Sales, Engineering, Operations, Quality, and Finance teams.
Responsibilities:
Ensure safety is the foundation of daily work through vigilance and accountability
Excellent Customer service, organization skills, communication skills and relationship management for assigned accounts
Order acknowledgement, processing, modifications, and maintenance (contract files)
Contract / Order management, and resolution of directed changes, cancellations, terminations, and associated claims.
Create and submit quotes to customers and field sales representatives. Conduct proposal reviews and coordinate customer responses via portal / email
Strong interpersonal skills and ability to collaborate effectively in cross-functional teams (Engineering, Quality, Shipping, Purchasing, Sales)
Troubleshoot and follow up on late customer deliveries including problem solving and reporting on recovery plans (milestone charts, etc.)
Support Finance in the resolution of unresolved invoices.
Ability to create and manage various Excel spreadsheets. Responsible for creating daily reports for leadership on a weekly basis.
Experience with contract management systems including customer portals.
Coordinate product returns, repairs, and warranty claims
Must be a team player, self-starter, problem solver, and adaptable.
Detail-oriented, well organized, and capable of thriving in fast paced environments.
Conduct and manage customer calls and onsite visits as needed. Providing order report status and updates.
Minimum Qualifications
Associate's degree or Equivalent experience
Experience, training, and demonstrated performance in the following areas:
Sales and customer service Interpersonal skills (oral and written communication, integrity, teamwork, and respectful)
Administrative Skills (organizational, time management, planning, problem solving)
Experience Using MS Office, MS Excel, ERP Systems and customer portals
Familiarity with sales and support with cross functional technical calls
Must be a U.S. Citizen
Attendance and punctuality at work are essential functions of this position.
Preferred Qualifications
Contracts administration and contracting including FAR, DFAR, NNPI, ITAR, Import/Export, ISO, SOX
Experience as a Customer Service Specialist for the Aerospace and Defense Markets
Bachelor's or better in General Business.
Join the Sargent Legacy in Securing Our Future
RBC Bearings Incorporated (NYSE: RBC/RBCP) is a leading international manufacturer of highly engineered precision bearings, components and essential systems for the industrial, defense and aerospace industries. Founded in 1919, the Company is primarily focused on producing highly technical and/or regulated bearing products and components requiring sophisticated design, testing and manufacturing capabilities for the diversified industrial, aerospace and defense markets. RBC currently has 56 facilities, of which 37 are manufacturing facilities in ten countries and the market capitalization is approximately $6.2 billion.
In 2015, RBC acquired Sargent Aerospace and Defense.
Founded in 1920, Sargent Aerospace & Defense leverages 100 years of expertise as a premier global supplier of precision engineered customized components that directly contributes to the safe operation of countless commercial and military aircraft, rotorcraft, submarines and land based vehicles.
At Sargent, our mission is to secure our future by making the challenging a reality. We achieve this by delivering high quality products and services that meet customer requirements and exceed customer expectations through employee development, customer focus and continual improvement.
Sargent's continuing investment in people, assets, technology, and process quality ensures excellence and is integral to the company's commitment to customers and their end-users. As we grow, we will continue to root our culture through our core values of Integrity, Respects & Values People, Customer Focus, Teamwork, Results Focus and Continual Improvement.
Company Benefits Include:
Competitive Compensation
Bonus platforms
Holidays/Vacation/Sick Time
401k Savings & Investment Plan
Tuition Reimbursement
Medical/Dental/Vision Plans
HSA/FSA
Life & Disability Insurance
Accident/Hospital/Critical Care Plans
Pet Insurance
Gym & Rideshare Incentives
Legal Insurance/Identity Theft
Flexible Schedules
3 & 4-day work week
½ day Fridays
Dedication to our core values. Our must haves…
Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities: is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities: is committed to the building of strong relationships and creates an environment of trust and mutual respect.
Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships, and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities: is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities: is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities: is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities: is innovative and has a problem solving mindset that provides and implements CI ideas.
EEO/AA/F/M/Vet/Disabled
Distribution Ctr Customer Service Coordinator
Customer service representative job in Tucson, AZ
COMPANY: The ILS Company
DEPARTMENT: ILS Distribution Center
FLSA STATUS: Non-exempt
REPORTS TO: Distribution Center Customer Service Team Lead
Processes client's shipments and provides day to day customer service. Acts as the liaison between the customers and the warehouse, and ensures all customers' inquiries and requests are answered. Reports to Customer Service Supervisor.
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:
Communicates closely with warehouse personnel, customers, and related parties to process inbound materials and ensure processes are followed accordingly, and shipments are processed on time.
Investigates customers' inquiries and requests; answers emails, correspondence, and ensures that customers are provided with prompt, courteous, and accurate responses and resolutions.
Enters and tracks data specific to customers' needs in the cross docking or warehouse management system; maintains and updates customers' inventory in related systems, provides data to customers at their request.
Arranges transportation and tracks expedited shipments; submits bill of ladings to the transportation company.
Gathers, sorts, organizes, and records work related information; maintains and archives all records of shipments, meetings, and agreements.
Compiles, prepares, and submits to customers, carriers, management, U.S. Customs, Mexican brokers, and other related parties required documentation, including shipment orders, daily reports, invoices, manifests, etc.
Submits all U.S. Custom bond related forms and manifests regulated hazmat chemicals to U.S. Customs and all involved parties to comply with regulatory agencies.
Submits all final documentation for shipments to Import/Export and Finance departments for invoicing.
Performs other related duties as assigned.
MINIMUM QUALIFICATIONS (Education, experience, certification):
High school diploma.
Minimum of two (2) years of experience in a high-pace customer service environment.
Two (2) years of experience in a warehouse or logistics environment is preferred.
JOB KNOWLEDGE, SKILLS AND ABILITIES:
Must be able to communicate professionally, clearly and concisely, orally and in writing.
Proficiency in Microsoft Office, Excel, as well as all around technical proficiency.
Ability to prioritize multiple tasks.
Data Entry, multi-tasking, decision making, problem resolution, basic math skills for converting unit measure and calculating weights and measures for coordinating shipments and truck loads.
BENEFITS:
Health, Dental, and Vision Insurance
Company Paid Life Insurance
Company Paid Long Term Disability Insurance
401(k)
401(k) matching
Paid Time Off
Sign On Bonus
Performance Bonus
Referral Program
Tuition Reimbursement
KEY PERFORMANCE INDICATORS:
This position offers the opportunity to earn a quarterly performance-based bonus on top of base salary. The bonus is awarded based on the quality of work, process, and safety adherence.
WORKING CONDITIONS:
This job operates in a clerical, office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. This is a largely sedentary role, however some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. High level of flexibility may be required; must be willing to be on-call or report to work after regular work hours.
Auto-Apply(8413) Marana : Customer Service Rep
Customer service representative job in Marana, AZ
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Assitant
Customer service representative job in Tucson, AZ
Our company are actually the only 100% union tag additional benefits business around the world. With a customer foundation that includes over 40,000 unions and also associations globally, our team have actually concentrated on providing both supplementary and irreversible advantages to tireless family members for over 60 years.
Daily activities consist of Inbound and also outgoing calls, preparing consultations, performing discussions to participants of unions that request our perks, fundamental pc understanding, finishing the needed documentation, quality control, as well as management advancement.
Qualifications:
Really good spoken communication skills
Have excellent consumer association as well as interaction abilities
Upbeat & favorable perspective along with great power
Interacts properly with individuals and also groups
Maintains really good customer relationships
Customer Support and/or Consumer Purchases experience chosen
Interacts successfully along with all amounts of administration and employees
Team player
Legitimately licensed to operate in the USA/Canada/United Kingdom
Perks:
Total Perks
100% distant job
Flexible work routine with choice to work coming from property
Weekly wages and performance-based regular monthly bonus offers
Opportunity to get a totally free vacation for you and a guest to the Bahamas, Cancun, Sin City, as well as other interesting locations for an annual business convention
Customer Service Representative
Customer service representative job in Casa Grande, AZ
Job Details Casa Grande, AZDescription
Siegel Suites and Select, flagship brands of The Siegel Group, offer affordable extended-stay accommodations across the US. With fully furnished apartments and convenient amenities, they cater to diverse clientele seeking short-term or long-term housing solutions. Renowned for quality service and comfortable living spaces, they reflect The Siegel Group's commitment to excellence in hospitality and real estate.
Role Summary
Customer Service Representative are often the first staff members that current, new or prospective residents meet. This is the only opportunity to make a positive first impression.
Responsibilities
Greet all customers in a friendly, positive manner as they enter the property. Answer phones quickly and courteously, within 3 rings.
Knowledge of room openings and availability.
Sell rooms to guests in person and on the telephone, including posting Craigslist ads daily.
Accurately handle all cash and charge transactions.
Make cash drops in the safe.
Keep accurate records of vacant rooms and close out procedures including deposit slips and closing reports, as well as setting alarm.
Take work orders from residents and process correctly in the system.
Receive and distribute mail to residents.
Maintain a clean and inviting office
Other duties as assigned
Qualifications
HS Diploma or equivalent
6 months customer service experience
Legally able to work within State and Federal guidelines
Physical Requirements / Working Conditions
Continuous standing and walking throughout the duration of each shift.
Bending, lifting, and carrying up to 25 pounds.
Constant face-to-face interactions with customers.
Ability to multi-task and remain positive in busy working conditions.
Expect to work an 8-hour shift on average, including weekends and holidays 5 days/week.
Comply with the brand and Company uniform and hygiene policies.
Fun, fast-paced, upbeat environment
Customer Service Representative - February 2026 Start - Inbound Only
Customer service representative job in Tucson, AZ
Job DescriptionNo training on President's Day (2/16) Inbound Call Center Representative Join a team that makes a difference! Principle Choice Solutions (PCS) is looking for friendly, motivated individuals to help support Veterans through our inbound call center. If you enjoy helping others and want to grow your career in a supportive environment, we want to hear from you!
What You'll Do
Answer incoming calls and assist customers with their questions.
Provide excellent service with a positive approach.
Document call details in our systems.
Solve problems and help customers find solutions.
Work with a variety of people and build positive relationships.
Stay up-to-date on our processes and procedures.
What We Offer
Competitive pay: $17.20/hour + $4.77/hour (H&W up to 40 hours) = $21.97
Full time employment with a set Schedule that will fall between 10a-9p Central Standard Time
Comprehensive health, dental, and vision.
Paid time off, paid sick time and paid holidays (11)
401(k) with employer matching
Tuition assistance and employee support programs
Paid training and all equipment provided
Opportunities for advancement
Friendly, business casual work environment
What You'll Need
High school diploma or GED
Great communication skills and a desire to help others
Attention to detail and reliability
Ability to adapt and work well in a team
Preferred 1 year of call center experience
General office skills and knowledge of standard office computer equipment
Ability to obtain and pass a VA government background check
Two forms of valid ID (one must be a REAL ID or U.S. passport)
U.S. citizenship (work sponsorship not available)
Machines and Equipment:
The incumbent must be able to effectively operate the current computer system, telephone system, and other office machines such as copier and fax machines.
Physical Activity:
The incumbent must be able to finger, grasp, feel, see, sit, hear, and speak. This position is sedentary in nature with minimal lifting requirements.
Working Conditions:
The incumbent works in a remote office environment that is not substantially exposed to adverse environmental conditions such as heat, cold, or extreme noise. Routine periods of being on the phone utilizing a headset, sitting and data keying are required.
Security and privacy training will be provided as part of this role to protect the confidentiality, integrity and availability of PCS' employee and customer data.
The above statements are intended to describe the general nature of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.
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Call Center Representatives at ADAZ
Customer service representative job in Tucson, AZ
Job Description
La Fonda On The Plaza in Tucson, AZ is looking for one call center representatives to join our team. We are located on 5 N Wilmot Rd. Our ideal candidate is attentive, punctual, and engaged.
We are seeking a Call Center Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Bilingual Call Center Representative
Customer service representative job in Tucson, AZ
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy ApplyCustomer Service Administrator
Customer service representative job in Tucson, AZ
Working in professional Pest Management is so much more than controlling pest problems. It also builds customer relationships and educates them on reducing pest problems in their homes or businesses. You don't need any prior experience to work at RIGO PEST. We offer comprehensive training programs incorporating one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well.
Requirements
A high school diploma or G.E.D.
A genuine desire to learn the pest control business
A stable work history
Solid communication skills
Strong computer skills
Primary Responsibilities
Answer inbound phone calls dispatching sales and service calls
Communicate solutions and expectations to customers.
Complete data entry to support customer inquiries
Assist the Office Manager and administrative team as needed
Perform outbound activity to collect payment on all past-due accounts
Master software systems like Pest Routes, Trello, and Monday
Successful candidates will have the capacity to excel in the following areas:
Be polite and helpful over the phone
Communicate clearly and fluently
Be patient and resilient with team members and customers
Work on several things at once - for example, talk to the customer, find information on the computer, and input data.
Stay calm under pressure and work to meet objectives
Keep a pleasant demeanor when dealing with complaints and difficult situations
Learn and master procedures and customer support software packages
Customer Relations
When working with a customer, office administrators represent RIGO PEST. You must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or frustrated due to missed appointments or treatments that did not effectively eliminate their pest issues. Staff must be courteous, tactful, and clear when communicating pest management solutions to customers.
Teamwork
Our administrative and technical staff work together as a team, treating each other respectfully and putting the team's needs over their own. Administrators must be flexible and anticipate that their schedules could be interrupted if management determines that help is needed elsewhere. Friendly, respectful communication is a must to ensure effective teamwork.
Attention to Detail
Office staff must pay careful attention to details. Customer account data must be managed carefully and accurately to ensure effective pest service treatments can be effective.
View all jobs at this company
Customer Service Representative
Customer service representative job in Tucson, AZ
Customer Service Representative Department: Customer Service Pay Rate: Hourly (Depending on Experience) with 90 Day Pay Rate Change Based on Evaluation Details: (8 Hour Shifts, 30 minute lunches)
* Data-Entry Based, Heavy Computer Use, Will Require Tape Measure Use
* Order Placement Supervision (Business to Business Relation - NO CALL CENTER TYPE INTERACTIONS)
* Business Hours: Monday- Friday, 8 a.m.-5 p.m. (No Weekends)
What is Glaz-Tech Industries?
Glaz-Tech Industries is a wholesale manufacturer and supplier of residential, commercial, & specialty glass with locations across 7 states. We offer the broadest product line in the flat glass industry including low-e products, laminated glass, tempered safety glass, tinted glass, reflective glass, and specializes in the manufacture of thermal efficient insulated glass units (Dual Pane Units).
Why Glaz-Tech Industries?
* Competitive Pay with Annual Performance Reviews
* Health Insurance With Employer Contribution
* Medical, Dental, Vision and Disability Insurance
* Company Paid Life Insurance
* 401K Plan with Employer Contribution
* Paid Vacation and 6 Paid Holidays
* Company Paid Employee Discount Program
Summary
Glaz-Tech is looking for a Customer Service Representative. We are looking for a responsible, adaptable, detailed and self-driven individual as a Customer Service Representative for our facility. The job functions include receiving customer calls, data entry of customer's orders, and working with supervisor to communicate the most accurate information to any customer inquiries or pick-ups.
The Customer Service Representative must possess strong customer service skills and professionalism as they will be working directly with Glaz-Tech customers over the phone and in person on a daily basis.
All potential applicants are subject to background checks and drug screens. After probationary period, health benefits will be available. Training on glass material will be provided.
Responsibilities may include:
* Answering customer calls and being engaged with customers to understand their glass needs
* Following-up with customers on the status of their purchase
* Learn and use the ordering system to place glass orders
* Potential to make sales calls to prospective and existing customers
Requirements:
* Must possess strong computer and typing abilities
* Strong interpersonal and customer service skills
* Accuracy and attention to detail
Minimum Qualifications:
* Must be 18 years or older
* High School Diploma or equivalent
* Authorized to work in the US
* 2 years of Customer Service Experience
* Experience in the Glass industry (preferred)
Be Prepared for an Interview- Please bring photo identification
Glaz-Tech Industries is an Equal Opportunity and E-Verify Employer. This position requires the successful completion of a criminal background check and/or drug screen
Job Type: Full time
Csr-Overnight
Customer service representative job in Tucson, AZ
Job Details LPT 1303 FLOWING WELLS - TUCSON, AZ CSR None None OVERNIGHT RetailDescription
We are looking for smiling faces! Our team expectations are:
Provide excellent customer service. If two employees are on duty and only one is running a cash register while the other performs stocking or cleaning duties, all such work should be set aside if more than two customers line up at the register in operation; the second register should be opened immediately in order to provide fast and friendly service to the customer.
Complete all shift duties as assigned.
All employees are expected to safeguard the company's assets unless their own physical safety, or that of co-workers or customers, may be jeopardized:
Follow company policies with regard to cash control, proper safe operation.
Follow correct vendor check-in procedures.
Complete all end of shift paperwork.
Pay immediate attention to any spill or other hazardous condition.
Other duties may be assigned from time to time by the Store Manager.
This is a 3rd Shift position
Qualifications
Ability to read, understand and write the English language at the eighth-grade level, including the ability to hear the spoken word.
Eighth-grade level math competency in order to make change, complete shift reports, and account for numbers of a variety of products during vendor check-in.
Sufficient visual acuity to check identification.
Ability to read and understand instructions for operating electronic cash registers, gas consoles, and other equipment.
Good personal grooming habits.
Physical requirements include standing up to 8 hours during a shift and able to lift up to 50 pounds.
Statements included in this job profile do not necessarily represent an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or require that other or different tasks be performed as circumstances change
Customer Service Representative - Tucson, AZ
Customer service representative job in Tucson, AZ
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools used in this occupation:
Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS
Technology used in this occupation:
Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences.
AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
Customer Service Rep I - PHC
Customer service representative job in Tucson, AZ
This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, as well as supporting compliance to physician direction.
Job Responsibilities:
Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system
Documents calls and intakes in computerized record keeping system (Productivity)
Verifies and updates demographic information such as address and telephone number in computerized records