Customer service representative jobs in Medford, OR - 246 jobs
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Customer Service Rep
Puget Collision 4.6
Customer service representative job in Medford, OR
The CSR is the primary contact for all initial customer reception and is responsible for customer care throughout the vehicle repair process. The CSR must be able to secure the customer by being an empathetic listener with the ability to answer basic questions related to the repair process.
Job Responsibilities:
Greet customers professionally and in a timely manner, ensure a high degree of customerservice excellence with a warm reception and offer customer comfort items.
Answer the phone professionally and respond to all voice mails same day, addressing customer inquiries with the appropriate shop team members.
Inform customer of repair process, insurance claim processing, payment procedures, repair techniques, and expected delivery date of repair.
Communicate any customer expectations, complaints, service issues or other specific requirements learned from the customeror insurance carrier to Estimator and Center Leader.
Capture the business for customers who walk through the door or call for an estimate by establishing customer confidence and trust in our abilities and company. This will include being knowledgeable of our certifications and insurance carrier partnerships.
Follow-up on all Missed Opportunities
Schedule appointments for the Estimator effectively ensuring accurate and timely calendar updates.
Oversee processing of initial insurance assignments, customer contact/appointment verification.
Ensure all “scheduled in” repairs are set up the day before to receive the customer: rental car arrangements, parts review, payment confirmations, create the CCC one file.
Ensure all documents are scanned in the CCC one file: Check in Sheet, Estimate, Adjusted Sheets, Parts Invoices, Payments, and Final Bills.
Confirm customer information is accurate and complete for all communication needed.
Ensure file is ready, vehicle is complete and “CSR Quality Control Checked” before customer is called for vehicle delivery.
Daily audit of all Parts invoices posted in CCC
Ensure Banking Transactions & Deposits are posted and completed accurately by deadline.
Open mail daily and disperse appropriately including invoices and statements.
Ensure lobbies clean and orderly, customer comfort areas stocked, marketing material available.
Monitor and replenish office supplies and orders needed for the shop with Center Leader approval.
Ensure Regulatory Documents, Permits are current, posted and filed appropriately at the shop.
Ensure safety items are stocked such as first aid kits and safety glasses in the lobbies.
Key Performance Metrics
CustomerService Index Score 95%, Kept Informed, Net Promoter Score
Educate the customer on the survey and ask to take the surveys with a monthly goal of 30%.
Ask for the sale and schedule the repair: 75% Closing Ratio.
Skills/Qualifications:
Collision University Training required in first 6 months of employment.
Basic Computer Skills are necessary to navigate company systems & communicate with customers.
Must be able to multi-task in a high-paced environment with a flexible attitude.
The ability to read, understand, and perform written instructions accurately and consistently and to work independently as well as with others in an organized manner.
Behavioral Excellence Required:
Perform all assigned responsibilities according to the Company Standard Operating Procedures.
Adheres to the company's non-disclosure and confidentiality policies concerning customer information.
$27k-37k yearly est. Auto-Apply 18d ago
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Customer Relations Representative - State Farm Agent Team Member
Russ Wimmer-State Farm Agent
Customer service representative job in Medford, OR
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
Position Overview:
Are you ready to join a dynamic team that's been making waves in insurance since 2008? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. With an office in Medford, OR we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of 8 seasoned professionals, you'll have the chance to engage with clients all over the state, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration.
Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. .
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
How to Apply:
Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you!
******************
Russ Wimmer - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
$38k-52k yearly est. 29d ago
Customer Relations Representative - State Farm Agent Team Member
Russell Brown-State Farm Agent
Customer service representative job in Medford, OR
Job DescriptionBenefits:
Hiring bonus
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency has proudly served the community since 2001 and is home to a dedicated team of four professionals. I began my career in State Farm Claims, which gave me firsthand experience in helping customers through some of lifes toughest moments and ultimately inspired me to open my own agency focused on providing personalized care and reliable protection.
Im a graduate of Seattle Pacific University, and outside the office, I like to keep things fun and creative. Ive performed stand-up comedy and even play in an 80s rock band! My family and I have deep roots in the community where weve been active for over five decades. I currently serve on the board for a local private school district as well as my church board.
Team members here enjoy great benefits, including PTO, a 401(k), flexibility when needed, and even a hiring bonus. More than that, we foster an environment where people can grow, learn, and build lasting careers.
Our office culture is upbeat, close-knit, and driven by long-term growth. Were looking for someone who isnt just seeking a job but a career a motivated, hardworking individual with leadership potential who could one day step into an agent or aspirant role.
If youre ready to put in the effort, grow your skills, and have some fun along the way, this is the place for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Russell Brown - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$38k-52k yearly est. 8d ago
Insurance Customer Service Rep
Protectors Insurance 3.7
Customer service representative job in Medford, OR
Job Description
For over 80 years, Protectors Insurance has been a trusted name in Southern Oregon. As an independent insurance agency, we are committed to protecting our community by providing clients with the right coverage through top-rated carriers. We build relationships on genuine service, fairness, professionalism, and integrity. Our long-tenured team reflects the stability and trust we bring to every client relationship. With a supportive, family-like culture and leadership thats accessible and engaged, this is a place where your work makes an impact and where your career can grow for the long term.
Were seeking a professional and motivated Insurance CustomerServiceRepresentative to join our team. In this role, youll manage an existing book of business while generating new opportunities through exceptional client service and cross-selling. Youll enjoy a stable, professional environment where collaboration, education, and integrity drive success.
Base pay: $22-$25 per hour, based on experience
Bonus opportunities based on performance
Paid time off (PTO) and paid holidays
Health, dental, and vision insurance
Retirement plan and disability coverage
Tuition reimbursement and ongoing training seminars
Career advancement opportunities
Professional, team-oriented work environment
Mon-Fri schedule with evenings and weekends off
If youre ready to join a respected agency where professionalism and purpose go hand in hand, apply today!
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Disability Insurance
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Evenings off
Weekends off
Bonus Opportunities
Licensing Assistance
Work-Life Balance
Paid Holidays
Professional Development
Advancement Opportunities
Mentorship
Continuing Education Opportunities
Ongoing Training Seminars
Professional Work Environment
Employee Discounts
Equipment Provided
Office Snacks and Coffee
Paid Sick Leave
Family Leave
Personal Workspace
Responsibilities
Manage and service a personal lines book of business
Write new business and build long-term client relationships
Cross-sell additional insurance products and services
Handle professional correspondence and client communications
Maintain accurate records and documentation in the CRM system
Collaborate with team members to ensure excellent client experiences
Requirements
Active Property and Casualty Insurance License (required)
Prior experience in insurance or a related field
Proficient in Microsoft Word, Excel, and CRM systems
Strong organizational and time management skills
Excellent communication and presentation abilities
Detail-oriented, professional, and coachable
$22-25 hourly 18d ago
Customer Relations Representative - State Farm Agent Team Member
Nicole Whitcomb-State Farm Agent
Customer service representative job in Grants Pass, OR
Job DescriptionBenefits:
Licensing paid by agency
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Nicole Whitcomb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$38k-52k yearly est. 16d ago
Customer Relations Representative - State Farm Agent Team Member
Bill Thorp-State Farm Agent
Customer service representative job in Grants Pass, OR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Licensing paid by agency
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Must have prior sales/insurance experience
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$38k-52k yearly est. 5d ago
Customer Relations Representative - State Farm Agent Team Member
Dean Stirm-State Farm Agent
Customer service representative job in Grants Pass, OR
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Simple IRA
Salary plus commission/bonus
Health stipend
Paid time off (vacation and personal/sick days)
Flexible hours
Hiring bonus
Growth potential/Opportunity for advancement within my agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Property and Casualty license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$38k-52k yearly est. 10d ago
Customer Relations Representative - State Farm Agent Team Member
Tom Randall-State Farm Agent
Customer service representative job in Grants Pass, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Tom Randall - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$38k-52k yearly est. 11d ago
Customer Service Center Representative
First Community Credit Union of Oregon 3.8
Customer service representative job in Grants Pass, OR
Job Description
Salary Range: $19.00 - $25.00 (USD) Hourly
Schedule: Full-Time, Monday through Friday, occasional Saturdays
If you excel at customerservice, have a passion for helping people and the ability to make sound decisions, we have a position for you!
As the first point of contact in our CustomerService Center, you will provide the warmth of the human experience and the convenience of the latest digital interfaces. You will assist our members over the phone and through online chat with financial transactions, respond to inquiries, build relationships, and provide information on account status, balances, and loan details to deliver exceptional service.
As a First Community employee, you will enjoy:
100% Employer Paid Medical & Dental
Annual Bonus & Incentive Plan
Generous Personal, Vacation & Sick Days
Tuition Reimbursement
Wellness & Fitness Incentive
Paid Volunteer Leave
As an ideal candidate, you will have:
CustomerService Experience (call center experience preferred)
Capability to assist members through multiple channels including, but not limited to phone, email, and chat.
Meticulous attention to details, outstanding problem-solving skills and the ability to manage multiple projects and tasks simultaneously.
Company's website: ******************
** First Community Credit Union is an equal opportunity employer. We are committed to diversity, equity and inclusion. All qualified individuals are encouraged to apply and will be given full consideration for employment regardless of race, color, age, sex, religion, veteran status, national origin, sexual orientation, disability or any other classification protected by applicable federal, state or local law. Applicants may request reasonable accommodation to participate in the application process. Equal opportunity employer, including protected Veterans and individuals with disabilities.
$19-25 hourly 5d ago
Customer Service Teammate
Go Car Wash Management Corp
Customer service representative job in Medford, OR
Job Description
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$15.1-17.1 hourly 8d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service representative job in Medford, OR
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoyoversight
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$30k-39k yearly est. Auto-Apply 15d ago
Customer Service Teammate
Go Car Wash
Customer service representative job in Medford, OR
TEXT "GOMILES" to ************ to APPLY!
GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites!
At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all.
If you love cars, enjoy serving others, and want to be active and work outside, then join us!
As a CustomerService Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers.
To succeed at all of this, you must be able to:
Positively and energetically engage and communicate with customers
Quickly understand, retain, and follow directions and procedures-especially safety
Continuously stand, move, and smile for long periods of time
Also, you must:
Be at least 16 years old
Verify you can work in the US
We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future.
Compensation.
Our Teammates in this role typically earn $17.05/hour, which includes a base pay of $15.05/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities, and experience.
To learn more about us, go to ******************
All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation,
disability
or veteran status, or any other actual or perceived basis protected by law.
$15.1-17.1 hourly 60d+ ago
Service Receptionist
Lithia & Driveway
Customer service representative job in Medford, OR
Dealership:L0009 Lithia HondaLithia HondaService Receptionist
Pay: $17.00 - $22.00 per hourly
Schedule: Monday - Friday, 8:00am - 5:00pm
Do you love helping people? Want to be part of a team dedicated to delivering honest value, earning customers for life, taking personal ownership, improving constantly and having fun? If you share these goals and want to
get your career in gear
, this might be the place for you.
Qualifications:
A team player who is focused on providing exemplary customerservice.
Reliable, shows up on time ready to work
Excellent communication skills; both written and verbal.
Ability to multi-task in a fast paced work environment.
Working knowledge of Microsoft Office Suite.
Previous receptionist experience is a plus.
Valid driver's license with acceptable driving record
Responsibilities:
Greet and assist customers who enter the store showroom.
Answer & direct incoming calls and inquires.
Assist the Office Manager and/or General Manager with various clerical duties as needed.
Set service center appointments
Shuttle/Courtesy driver duties
Maintain loaner car program
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$17-22 hourly Auto-Apply 20d ago
Entry Level Customer Service/Sales
Global Elite Group 4.3
Customer service representative job in Medford, OR
Ambition over experience Are you ready to redefine your career and enjoy the freedom of working from anywhere? We're on the lookout for individuals hungry for success, seeking a work environment that prioritizes flexible schedules, residual income, and unlimited growth potential. Join us for a unique opportunity where mentorship takes center stage, fostering collaboration instead of competition.
Why Choose Us: • Location Freedom: Embrace the freedom to work from anywhere in the world, allowing you to create your ideal work environment. • Residual Income: Shift your mindset from one-time earnings to longterm success with a focus on residual income. Build a sustainable stream of earnings that continues to grow over time. • Unlimited Growth Potential: Break free from limitations and explore endless personal and professional growth possibilities. Your success has no bounds here. • Mentorship-Centric Culture: Experience a supportive culture where mentorship is not just a buzzword but a fundamental aspect of your journey. Grow in the business with guidance, not by competing against others.
Your Journey: • Residual Income Development: Learn the art of cultivating residual income streams, ensuring financial stability and growth. • Unlimited Growth: Explore opportunities for unlimited growth as you chart your course in a company that values your ambition. • Mentorship Embrace: Engage with mentors invested in your success, providing guidance and insights to help you flourish in the business. • Flexible Excellence: Harness the power of a flexible schedule to achieve excellence in your work without sacrificing personal freedom.
Qualifications: • Ambition Over Experience: No prior experience is necessary - we value ambition, determination, and a hunger for success. • Adaptability: Thrive in a dynamic work environment, embracing change as a catalyst for growth. • Tech-Enthusiast: Comfortable utilizing technology to enhance your productivity and collaboration.
If you're ready to embark on a career where your success is not a solitary journey but a shared venture, apply now. Let's build something extraordinary together.
Ignite your potential - Apply today!
$34k-42k yearly est. Auto-Apply 50d ago
Customer Care Receptionist
Allcare Management Services 4.0
Customer service representative job in Grants Pass, OR
Customer Care Receptionist at AllCare Health with the Customer Care department in Grants Pass, Oregon
We Are Seeking Qualified Candidates to Join Our Team!
AllCare Health offers competitive wages, an excellent benefits package including affordable healthcare, 401k retirement, wellness programs, and flexible schedule options.
Summary
This position is responsible for being the first point of contact for AllCare Health, managing front office reception and administration tasks by performing the following duties
Essential Duties
Welcomes guests positively as soon as they arrive at the office.
Answers, screens and forwards phone calls to specific departments and staff.
Receive, sort and distribute daily mail/deliveries.
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges).
Ensures reception area is tidy and presentable
Being bilingual in another language, including American Sign Language (ASL), is an invaluable skill that enhances our ability to deliver culturally responsive care. We strongly encourage you to apply if you are bilingual.
All relevant experience can be listed in your resume to perform essential duties of the position including the following: lived, volunteer, professional, or a combination of experience and education.
Education & Experience
High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Physical Demands & Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
The employee must occasionally lift and/or move up to 10 pounds. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms and stoop, kneel, crouch, or crawl. The noise level in the work environment is usually moderate.
The employee must be able to work onsite for all scheduled shifts.
Company Overview
AllCare Health Website: ******************************
AllCare Health is incorporated as an Oregon Benefit Corporation and has earned the coveted Certified B Corp status since 2017. As such, AllCare Health considers its impact on community, society, and the environment in all business decisions. We have long recognized the value in social, economic, and environmental concerns of our employees, customers, and community members. (Learn more about B Corps at ***************************************
AllCare Health headquarters are located in Grants Pass in Southern Oregon on the Rogue River, surrounded by mountains, forests, small farms, and breathtaking views. This thriving and energetic community is ideal for families and outdoor enthusiasts, with a temperate Pacific Northwest climate. We enjoy easy access to outdoor sports and recreation, river rafting, fishing, hiking, biking, wineries, outdoor concerts, the world-famous Ashland Shakespeare Festival, the stunning Oregon coast, magnificent redwood forests, pristine beaches, and much more.
The AllCare Health family of businesses is guided by our corporate principles:
Purpose | Working together with our communities to improve the health and well-being of everyone.
Values | Trust, Innovation, Relationships, and Voice.
Vision | Thriving, Inclusive, and Equitable communities.
Brand Promise | Changing Healthcare to Work for You.
AllCare Health is dedicated to building a diverse and authentic workplace centered in belonging and serving our growing community. If you are excited about this open position but your experience does not align perfectly with every qualification in this post, we encourage you to apply anyway or reach out to our human resources department. You may just be the right candidate for this role or others.
If you need accommodations, help in the application process, or wish to receive this job announcement in an alternative format, please call ************ and ask for Human Resources.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.
$33k-40k yearly est. Auto-Apply 8d ago
Customer Service Representative - State Farm Agent Team Member
Shannon Harris-State Farm Agent
Customer service representative job in Medford, OR
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Paid time off
Training & development
ROLE DESCRIPTION: As a CustomerServiceRepresentative with Shannon Harris State Farm Insurance Agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
Ability to study and pass the State of Oregon Property & Casualty Insurance Exam
$31k-39k yearly est. 30d ago
Customer Service Representative - Medford, OR
Kedia Corporation
Customer service representative job in Medford, OR
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products orservices, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' serviceor billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$31k-39k yearly est. 13h ago
Fuel Attendant/Customer Service Rep.
Hassan & Sons Inc.
Customer service representative job in White City, OR
The Fuel Attendant & CustomerServiceRepresentative supports the day-to-day operations of the store and fueling station. This position ensures the safe and efficient operation of fuel dispensing, assists customers both inside and outside the store, and maintains a clean, safe, and welcoming environment. The role combines excellent customerservice, fueling assistance, and adherence to company safety and operational standards.
Responsibilities and Duties:
CustomerService & Sales
Greet all customers promptly and professionally, providing a welcoming and positive experience (“Welcome to H&S” / “Welcome to Chevron”)
Deliver efficient, friendly, and accurate service at checkout and during fueling interactions Communicate promotions, loyalty programs, and product recommendations to customers
Provide assistance with fueling, propane dispensing, and other customer needs
Handle customer inquiries or concerns and escalate to management as needed
Fueling Operations & Safety
Safely operate fuel pumps and propane dispensers in compliance with all company, state, and federal safety regulations
Verify proper fuel types and pump markings to ensure accuracy and prevent contamination
Monitor fueling area for leaks, spills, or hazards; respond promptly and report any incidents to management
Follow all safety protocols, including emergency fuel shutoff procedures
Maintain required training and certifications related to fuel and propane handling
Cash Handling & Register Operations
Accurately process cash, credit, and debit transactions through the Point of Sale (POS) system
Perform cash counts, safe drops, and drawer balancing per company policy
Verify identification for restricted sales (alcohol, tobacco, lottery, or credit purchases)
Ensure compliance with cash-handling and loss-prevention procedures
Store & Fueling Area Maintenance
Keep both the interior and exterior areas of the station clean and well-maintained
Maintain fuel island supplies including squeegees, paper towels, and windshield cleaner
Clean and restock self-serve beverage and food stations, ensuring freshness and quality
Empty trash receptacles, sweep pump areas, and maintain restrooms and entryways
Report maintenance issues, pump malfunctions, or safety hazards immediately
Teamwork & Operational Support
Collaborate with team members to achieve store goals and maintain smooth operations
Assist with deliveries, stocking, and merchandise rotation
Support special projects or promotions as assigned by management
Follow all company policies, procedures, and operational standards
Education and Work Experience
High school diploma or equivalent preferred
Previous experience in retail, fuel service, orcustomerservice environment preferred
Basic understanding of fuel safety and compliance procedures preferred
Ability to complete propane training (as required by state/local regulation)
Skill Set
Strong customerservice and communication skills
Safety-focused mindset with attention to detail
Ability to multitask and maintain organization in a fast-paced environment
Dependable, self-motivated, and able to follow direction
Basic computer and POS system proficiency
Ability to learn and apply fueling and safety procedures
Team-oriented attitude with flexibility for various duties
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Frequent standing, walking, bending, and reaching throughout the shift
Ability to lift, carry, and move items up to 50 pounds
Exposure to outdoor weather conditions, including heat, cold, and rain
Regular exposure to fuel fumes and cleaning chemicals (PPE provided)
Must be able to work flexible hours, including evenings, weekends, and holidays
Must be able to communicate clearly in person and over the phone
$31k-39k yearly est. Auto-Apply 13d ago
Customer Service Specialist
Global Channel Management
Customer service representative job in Grants Pass, OR
CustomerService Specialist needs 1+ years customerserviceor call center exeprience
CustomerService Specialist requires:
Type min of 35 wpm 10 key by touch
Able to communicate via email or chat in professional manner
Able to multi task
6-3pm or 7-4pm PT
Onsite
CustomerService Specialist duties:
Answer calls in timely manner
Give excellent CustomerService to our accounts
Process orders from phone calls or emails
Complete reports as assigned.
Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
Effectively communicate additional promotions and services we offer.
Process customer orders in a courteous, efficient, timely manner with minimal errors.
$31k-41k yearly est. 60d+ ago
Customer service Specialist
Globalchannelmanagement
Customer service representative job in Grants Pass, OR
Customerservice needs 2+ years experience
Customerservice requires:
Type min of 35 wpm 10 key by touch
Able to communicate via email or chat in professional manner Able to multi task.
Follow established processes and systems to ensure that Customer Care Standards are met or exceeded for every customer contact. Maintaining a positive, empathetic, and professional attitude toward customers at all times.
Develop a strong knowledge of our product portfolio and procedures
Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
Effectively communicate additional promotions and services we offer.
Process customer orders in a courteous, efficient, timely manner with minimal errors.
Properly document customer complaints and concerns immediately and facilitate satisfactory resolution
$31k-41k yearly est. 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Medford, OR?
The average customer service representative in Medford, OR earns between $27,000 and $44,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Medford, OR
$35,000
What are the biggest employers of Customer Service Representatives in Medford, OR?
The biggest employers of Customer Service Representatives in Medford, OR are: