Customer service representative jobs in Merced, CA - 281 jobs
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Professional Service Embryologist
URUS Group LP
Customer service representative job in Turlock, CA
Trans Ova Genetics is seeking a detail-oriented and motivated Professional Services Embryologist to join our team! This is an exciting opportunity for someone passionate about animal science and reproductive technology to gain hands-on experience in embryo production and transfer. In this role, you'll work closely with experienced professionals to support oocyte and embryo handling, grading, and thawing while ensuring accuracy and consistency in every step. If you're eager to grow your career in embryology and enjoy a mix of lab work, travel, and teamwork, we'd love to have you on our team!
Trans Ova Genetics provides in-depth training that provides a solid foundation prior to supporting client production. As a member of this team, day trips with occasional overnight stays would be required throughout California, the west coast, and Arizona. This full-time opportunity is available immediately and offers benefits such as flexible scheduling, paid time off, 401K, insurance, and many other amazing perks!
This position will require you to live in or near Turlock, CA, and be open to travel.
Responsibilities:
* Pouring over OPU filters.
* Oocyte searching.
* Data entry and reporting.
* Evaluate embryos according to IETS standards.
* Cryopreservation of embryos.
* Thawing frozen embryos.
* Assisting with fresh and frozen transfers.
* Embryo and semen shipment packing.
* Pouring over flush filters.
* Searching flushes.
* Inventory management.
* Client communication and transfer scheduling.
* Assistance with IVF lab duties as needed.
* Perform other duties as assigned by supervisor.
* Promote and adhere to safety in the workplace.
Requirements:
Education Requirements:
* Minimum B.S. in Animal Science or a related field; or a Veterinary Technician degree.
* Strong background and interest in reproductive physiology.
Physical Requirements/Working Conditions:
* Ability to sit for long periods of time behind a microscope or in a vehicle.
* Good hand-eye coordination.
* Handling dexterity is required for manipulation of equipment and small objects.
* Ability to lift up to 50 lbs.
* Specific vision abilities required by this job include close, distance, and peripheral vision, color/pattern recognition, depth perception, and ability to adjust to focus.
* Ability to work with liquid nitrogen.
* Travel is required, including some weekend travel and overnights/12+ h days.
* Valid driver's license and ability to operate company vehicles.
Other skills/experience:
* Less than 2 years of TOG or embryology experience.
* Strong attention to detail and organization.
* Ability to work well in a team environment.
* Ability to interact well with internal and external clients.
* Strong communication skills.
Trans Ova Genetics, a member of the URUS Group, provides industry-leading reproductive technologies and expertise to cattle breeders through a unique professional services team that works closely with clients to understand their breeding goals and ultimately help clients advance and extend superior genetics. Trans Ova Genetics understands the process that will help multiply a herd's genetic success. Reproductive technologies such as embryo transfer, in-vitro fertilization (IVF), sexed-semen, genetic preservation, and cloning are considered the reproductive "tools" available for breeders looking to achieve specific breeding and reproductive goals. Internationally recognized as a source of superior animal husbandry and reproductive expertise, Trans Ova Genetics offers an integrated system of regional centers, satellite stations, and on-farm application of reproductive technologies.
Trans Ova's headquarters are in Sioux Center, Iowa, but we have many offices and satellite centers across the country. On-going research and applied science allow Trans Ova Genetics to develop and implement new technologies to help move the science of bovine genetic improvement forward. Trans Ova is dedicated to meeting the requirements of their customers and to continual improvement.
TOG has deep roots in the industry through its origin within the URUS family of companies. As a holding company with cooperative and private ownership, URUS is a family of businesses at the heart of the dairy and beef industry - Alta Genetics, GENEX, Genetics Australia, Leachman Cattle, Jetstream, PEAK, SCCL, Trans Ova Genetics and VAS. Each organization has its unique identity, products, and services. These companies work globally to provide cutting-edge dairy and beef genetics, customized reproductive services to maximize conceptions, dairy management information to take producers to the frontline of progressive dairy farming, and an array of products and services to help bovines reach their full genetic potential. URUS has 9 brands in 17 retail countries and employs nearly 2,800 people globally.
$62k-131k yearly est. Auto-Apply 10d ago
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Weekend Customer Service
Bellevue Bowl
Customer service representative job in Atwater, CA
Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Bellevue Bowl - is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused.
Duties and responsibilities
● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons
● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations
● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more.
● Comply with all food and beverage regulations
● Help in the kitchen preparing food as assigned or as needed
● Foster and maintain a positive work environment
● May be assigned to parties as needed
● May be assigned to the arcade and attraction areas as needed
● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job”
● Stay guest focused and nurture an excellent guest experience
● Ensure health and safety standards are followed
● Use all daily, weekly & monthly checklists as assigned and/or needed
Qualifications & Requirements
● Computer literacy / willingness to learn a must
● Must be 21 years old
● Ability to keep your area organized, stocked and clean
● Must have or be willing to obtain California Food Handlers Card
● Responsible Beverage Service (RBS) certificate a huge plus
● Willing and able to work weekends
● Positive attitude and excellent communication skills
$34k-46k yearly est. 38d ago
Customer Experience Lead-Vintage Faire
Victoria's Secret 4.1
Customer service representative job in Modesto, CA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $19.25
Maximum Salary: $24.00
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$19.3-24 hourly 12d ago
Customer Service Representative, Housing Customer Service Center
Usc 4.3
Customer service representative job in Parksdale, CA
Please review the Affirmative Action and Equal Opportunity Plan page for more details regarding your rights and obligations as a job candidate.
USC Auxiliary Services, one of the largest divisions at The University of Southern California, is focused on making a difference for over 65,000 students, athletes, faculty, staff, and guests who visit our campuses each day. Through our innovative services, our six central business units (USC Bookstores, USC Hospitality, USC Housing, USC Transportation, the USC Hotel and the Los Angeles Memorial Coliseum) collectively create the best USC experience for future leaders, scientists, filmmakers, engineers, and doctors alike. Auxiliary Services works tirelessly to welcome all visitors into the Trojan family. We are driven to succeed by our commitment to uphold our six unifying values in
Integrity, Excellence, Well-Being, Open Communication, Accountability, and Diversity, Equity, and Inclusion
.
USC Housing, a division of USC Auxiliary Services, hosts more than 9,000 students, athletes, faculty, and staff throughout the year in over 50 properties on and off campus. Housing meets the challenge of inviting students into our Trojan family by making them feel comfortable, safe and welcome. We boast top-notch amenities including comprehensive recycling programs, simplified online repair requests, and more. Serving our students' wellbeing is the reason that we are here and we share the same vision and excellence that they do.
We are seeking a CustomerServicesRepresentative to join our rapidly growing team.
The Opportunity:
The CustomerServicesRepresentative will be the first point of contact for our students, faculty, staff, parents, and guests. As a member of the Housing team, you will take pride in providing the best customerservice and maintaining the University's high standards for excellence. Our team keeps the work environment positive and friendly, so that we can always greet our guests with a smile. If you enjoy interacting with and helping guests, join us today!
The Accountabilities:
Provides customerservice to students, faculty, staff and extremal customers. Meets customer needs, offers options, resolves problems and follows up with customers. Ensures full customer satisfaction without unnecessarily referring customer lo other staff members. Maintains friendly, helpful demeanor.
Provides information regarding policies and procedures, terms and programs relating to service area for students, parents, faculty, administrators, staff, and outside customers.
Identifies and prioritizes problems and issues related to service area. Performs research, offers solutions, options and strategies. Refers to appropriate person or department as needed, and/or arranges for service. Gathers data as necessary for related offices such as Financial Aid, Admissions, Student Conduct and student issues using the University Information Systems. Tracks problem status until resolution is achieved. Maintains close contact with customer to give updates on progress toward resolution of issue or service request.
Uses information systems to input date, maintains databases, performs research for projects or issues, generates reports, etc.
Studies and maintains currency with all applicable policies and procedures, contracts and related legal issues.
Interprets terms and conditions of contracts, authorizes change/exceptions to contract terms, generates contracts for forms for distribution.
Processes applications, releases, cancellations, adjustments, changes, requests, fees, invoices and other related paperwork. Maintains quality/quantity standards. Verifies contracts or forms for completeness and accuracy of information. Updates and maintains all necessary records and/or logs.
Represents department to students, parents, faculty, administrators, staff and other outside customers. May act as representative for department at internal committee meetings such as CustomerService Planning Group. Makes formal presentations as assigned.
Trains schedules, assigns and prioritizes workloads. Interprets operating policies and procedures. Ensures timely completion of department's work. May lead student workers.
Notifies appropriate personnel in the event of an emergency. Maintains complete and accurate records of all student-or staff-related safety incidents.
Provides services including processing and delivery of mail and packages, e.g. UPS, Federal Express, Airborne, and U.S. Post Office. Receives key deposits and issues keys and/or maintains and balances a cash drawer on a daily basis. Assists in set up and scheduling of special events/promotions and equipment rental. Responsible for 24-hour pager coverage during holidays and weekends.
Composes memos and letters based on knowledge of departmental and University policies and procedures. Compiles statistical reports and studies as requested.
Performs other related duties as assigned or requested. The University reserves the right to add or change duties at any time.
The Qualifiers:
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: CustomerService.
Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
What We Prefer:
Preferred Education: Bachelor's Degree.
Preferred Experience: 2 years.
Preferred Field of Expertise: Student counseling, customerservice.
The Trojan Family Rewards:
We pride ourselves in creating the
BEST USC EXPERIENCE
, and that begins with our employees! We offer a wide variety of benefits and programs that support our staff and their families including. For more information, please visit benefits.usc.edu.
This support advocates work-life balance and employee well-being. As members of the Trojan family, employees are connected by the traditions and history that make us proud to be Trojans!
As an equal opportunity employer, USC values and promotes diversity and inclusion in the workplace. The work culture thrives on mutual respect, trust, and synergy amongst all of its members.
USC has great minds that transform the world with their talents and research. Will you be one? Join us!
FIGHT ON!
The hourly rate range for this position is $18.86 - $20.00. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.
Minimum Education: High School Diploma. Combined education/experience as substitute for minimum experience.
Minimum Experience: 1 year. Combined education/experience as substitute for minimum experience.
Minimum Field of Expertise: CustomerService. Valid CA driver's license required. Position will participate in the Department of Motor Vehicles (DMV) Pull Notice System. A copy of DMV record will be required as a final condition of employment. For more information please visit the policy website.
In addition, the successful candidate must also demonstrate, through ideas, words and actions, a strong commitment to USC's Unifying Values of integrity, excellence, diversity, equity and inclusion, well-being, open communication and accountability.
USC is a smoke-free environment
USC is an equal opportunity, affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other characteristic protected by law or USC policy.
USC will con
sider for employment all qualified applicants with criminal records in a manner consistent with applicable laws and regulations, including the Los Angeles County Fair Chance Ordinance for employers and the Fair Chance Initiative for Hiring Ordinance, and with due consideration for patient and student safety. Please refer to the Background Screening Policy Appendix D for specific employment screen implications for the position for which you are applying.
We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact USC Human Resources by phone at **************, or by email at *************. Inquiries will be treated as confidential to the extent permitted by law.
Read USC's Clery Act Annual Security Report
Affirmative Action and Equal Opportunity Plan
Pay Transparency Non-Discrimination
USC is an E-Verify Employer
Digital Accessibility
If you are a current USC employee, please apply to this USC job posting in Workday by copying and pasting this link into your browser:
*************************************************************
$18.9-20 hourly Auto-Apply 60d+ ago
CareMore Sales Extender
Mindlance 4.6
Customer service representative job in Modesto, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in Eagen MN with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 1234 McHenry Ave., Modesto CA 95350
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $ 16.95/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish)
preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$17 hourly 60d+ ago
Inside Sales Representative
Watsco, Inc. 4.4
Customer service representative job in Modesto, CA
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objective by promoting sales to our Customer/Dealer network. The ultimate goal of this role is to develop, maintain, and advance accounts by regularly contacting customers. The ideal candidate is comfortable making a high volume of calls per day, generating interest, qualifying prospects and closing sales.
Duties and Responsibilities
* Seek sales opportunities through lead follow-up, making outbound sales calls and emails.
* Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region/division.
* Achieve quarterly sales quotas by growing sales/gross margin with assigned accounts.
* Grow technology adoption and usage rates by ensuring assigned customers understand and know how to utilize our digital tools such as Watsco Ventures, Warranty and e-commerce platforms.
* Assist accounts with pricing, marketing programs and technical support.
* Work with Business Development Managers to on-board new accounts with the intent to take over the accounts fully within 24 months.
* Attend product and sales training meetings as required.
* Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
* Proven sales experience with track record of over-achieving quota.
* Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls per day.
* Demonstrated computer skills and adaptability to new technology.
* Ability to work independently and in a team setting.
* Ability to meet assigned goals and objectives in designated time frames.
* Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
* A willingness to learn and grow with our Company.
Preferred Qualifications
* Associate (2 year) Degree (preferred). Marketing studies a plus
* Knowledge of HVAC terminology and HVAC product knowledge is a plus.
* Experience working with Salesforce.com or similar CRM a plus.
Pay Range: $25-$29/hr. commensurate with experience
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$25-29 hourly 3d ago
Customer Service Representative
Limagrain
Customer service representative job in Modesto, CA
Offer ID: 1647 Unit: HM Clause Job Title: CustomerServiceRepresentative Contract type: Permanent : Company Introduction "WE BUILD TRUST WITH FARMERS AROUND THE WORLD BY SUPPORTING THEM TO SUSTAINABLY IMPROVE THE QUALITY AND FLAVOR OF THEIR PRODUCTION."
HM.CLAUSE is a Business Unit of Limagrain, an international agricultural co-operative founded and managed by farmers. HM.CLAUSE specializes in the breeding, production, and sale of vegetable seeds. From the world market to the farmer's market, we collaborate with our customers to deliver successful solutions for the agricultural challenges of today and produce the highest quality vegetable seeds for the future. Our global team of experts and state-of-the-art research facilities enable us to work side-by-side with growers to provide the most regionally relevant and reliable vegetable seeds available.
If our mission resonates with your passion, we look forward to your application.
Job description
You will be a great fit if you have experience similar to:
Maintain flow of information and communication with customers, sales staff and other departments throughout the order process. Serve as liaison with supply chain and shipping teams.
Process orders received from domestic or international customers and sales staff.
Serve and support all customers of designated regions to ensure the maintenance and growth of the business and improve customer satisfaction.
Review inventory availability vs. forecast vs. prorates; as well as lab information regarding quality of seed.
Order processing includes: order entry, additional documentation (phytosanitary certificates, lab analysis and export requirements), follow-through and invoicing.
Monitor all orders through the process to insure on time delivery to meet customer's expectations.
Monitor pricing in ERP system and report any irregularities to Sales Data Planning.
Maintain accurate and up to date files with customer profile information and country requirements.
Participate in defining, preparing and updating all work instructions in QA Module (AQUARIUS)
Process credits and adjustments per verified customer requests, internal management requests or for billing error corrections.
Cross train within the department to insure adequate coverage at all times.
Performs other incidental and related duties as required and assigned.
What we expect of you
To be considered, you will need:
AA/AS degree in Business or Agriculture or equivalent
3 - 5 years' experience in customerservice
Experience with ERP systems (JD Edwards a plus)
Excellent oral and written skills
Must be proficient in English and Spanish; proficiency in French or Portuguese a plus
Microsoft Office Suite, Word, Excel, Outlook and Access experience
Internet & high volume E-mail experience
Your benefits and working environment
The rewards of working here: You join an expert team of innovators and creators that collaborate with farmers around the world to sustainably enhance the taste and quality of healthy food. Our goal is to form teams that inspire and learn from each other as they work to elevate our products from seed to table. We recognize our employees as our most valued resource and work to create an atmosphere that is supportive, healthy, and progressive. We promote an environment of wellness and well-being and hybrid schedules when it is appropriate for the position. It is an important and expanding piece of our local and global mission for Diversity & Inclusion programs and support groups in the corporate world.
HM.CLAUSE offers a strong compensation and benefits package to its employees:
* Competitive salary
* This position's range is $25 - $30/hr
Our total compensation and pay ranges reflect our market pay structures. As such, individual salaries or hourly rates are determined by a variety of factors including, but not limited to: local geographical market conditions, internal equity, as well as candidate qualifications, such as job related skills, education, and experience.
* Comprehensive Benefits Choices
* Medical, Dental, Vision
* Work/Life Balance
* 12 Paid Holidays per year
* +1 Floating Holiday per year
* Paid shutdown holidays
* Progressive time off starting at 80-vacation hours
* Company Covered Benefits
* Company paid Life Insurance, Long Term Care, Long and Short-Term Disability
* Wellness Benefits
* Family EAP, Telehealth and Mental Wellness Services
* Internal Career Progression
* Learning Environment
* Promotions from within
* Paid Annual Training
* Tuition Reimbursement
* Welcoming Environment
* Business casual attire; open door policy
* Financial Wellness
* 401(k) dollar for dollar Employer matching
* Additional Employer 401(k) Contribution per paycheck
* Traditional and Roth (401k) plans options
* Company Profit sharing in December
* Family Benefits
* Maternity and Paternity paid time off
* Fertility and Infertility benefits
* Low family medical deductibles
We are a company with a supportive culture and leadership. We encourage you to be part of our journey to enhance the world's food supply and support the farmers that grow them.
To view all U.S. based privacy rights and how to exercise them, click here: Privacy policy - HM Clause.
Apply now
Information at a Glance
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$25-30 hourly 2d ago
Asset Protection Service Representative - Monte Vista Crossing
The Gap 4.4
Customer service representative job in Turlock, CA
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
In this role, you will embody our value of Doing The Right Thing by protecting People, Assets, and Brands. You will work in a energized, fast paced environment focused on creating a safe environment for our employees, teams, and customers; this is critical to driving our Brand power, enduring customer relationships, and exuding our commitment to team and values. You'll need to understand the big picture strategy and work with cross-functional teams and external partners.
What You'll Do
* Provides a high level of visible, overt presence to prevent loss and safety issues.
* Helps drive a low risk culture and contributes to shortage reduction efforts by providing a visible presence on the sales floor.
* Greets customers and provides service.
* Maintains Physical Security of the store.
* Assists leadership in proper handling of escalated customer situations.
* Assists Asset Protection Coordinators during external shoplifting apprehensions.
* Collects and communicates loss and safety related intelligence to stores and Asset Protection leaders.
* Creates and maintains awareness by promoting available resources to your business partners (Open Door Policy, Code of Business Conduct Hotline, Brand Protection Program, Safety trainings, etc.).
* Promotes and supports awareness of store safety standards as they relate to security and safety procedures (Code Adam, active threat, emergency procedures, downtime boxes, equipment, etc.).
Who You Are
* The Asset Protection ServiceRepresentative's primary responsibility is to ensure the safety of all store employees and customers and to support the shortage reduction efforts by providing a strong visible presence in the store.
* They are responsible for monitoring the customer entrance/exit.
* They work closely with store leaders and other Asset Protection personnel to ensure all Asset Protection initiatives are compliant to Brand standards while maintaining a strong focus on customerservice.
* Experience in customerservice and/or a high-pressure, multitask environment to drive results, coach, and collaborate.
* Strong communication and interpersonal skills, including the ability to negotiate and build consensus across multiple stakeholders and functions.
* Ability to actively learn and immediately apply learnings into decisions and behaviors. Ability to manage and prioritize their time; able to multitask.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Hourly Range: $16.50 - $17.80 USD
Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.
$16.5-17.8 hourly 60d+ ago
Winner's Circle - Customer Service
Daveandbusters
Customer service representative job in Modesto, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16.9
-
18.4
We are an equal opportunity employer and participate in E-Verify in states where required.
$16-17.5 hourly Auto-Apply 13d ago
Full-Time Customer Service Representative - Onsite Newbury Park, CA
Wildflower Cases
Customer service representative job in Parksdale, CA
Here at Wildflower Brands, LLC, we are one of the leaders in our industry for custom limited edition iPhone cases. We stand by our mission to provide quality products and services to our customers. To treat our customers and coworkers in a kind and friendly manner, and to be a positive influence in the community.
The Receptionist provides customerservice and administrative support to ensure efficient operation of office and warehouse team.
This position is fully onsite in Newbury Park, California from 8 AM to 5 PM, Monday through Friday.
Scheduled hours are subject to change based on business needs during the holidays and weekends.
We are committed to creating an inclusive workplace and are proud to be an equal opportunity employer.
Employment decisions are made without regard to race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age (40 and over), physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under California or federal law.
$32k-41k yearly est. 2d ago
Virtual Customer Service Professional( work frrom home)
Re-Krut Services
Customer service representative job in Westley, CA
Virtual CustomerService Professional (virtual) - . The hourly pay rate is $9.00 - $14.00 per hour
depending on experience and the company that you are assigned to. Must work minimum 25 hours per week, full time hours available.
Skill Set Overview:
• Excellent listening skills, strong English communication skills (verbal and written)
• Answer general customer inquiries.
• Resolve concerns or complaints related to your client.
• Communicate client policies.
• No Cold Calling, No Telemarketing, inbound calls only.
Qualifications
Must be 18+ to apply
• High school diploma or equivalency
• Secondary education and/or some college is preferred
• Able to perform basic math skills
• You'll make your own schedules
• Must be able to pass a background check
• Minimum 3+ months of customerservice , retail, or sales experience preferred
• Ability to multitask and prioritize in a fast-paced environment.
• A background check is required. (client may ask for drug test)
• Comfortable with basic Computer skills including email and documents.
• Would like to work PT or FT as a 1099 contractor from home.
• A Quiet home office place to work. No ambient sounds such as pets or children while working.
• Able to be in training consecutively up to a maximum of 4 hours in the evening or morning for up to a total of 10 weeks.
Technical Requirements:
• Computer (PC, or Mac)
• Windows Vista is not accepted at this time
• Computer USB Headset, Microphone or PC speakers
• High speed Internet access provided by a cable or DSL provider
• Satellite broadband does not meet our requirements
• Use of wireless and Wi-Fi "air cards" is prohibited
• A dedicated, hard wired phone with no features.
• A noise canceling phone headset.
• A computer with the basic following specs:
o Minimum Hardware: 2 Gigabytes (GB) - 80 GB IDE - Single Core 1.4 GHz - 48 x CD
ROM Drive - 32 Bit Sound Card -speakers
Minimum OS: Windows XP Service Pack 3, Windows 7 32 bit and 64 bit, and MAC OS 10
$9-14 hourly 60d+ ago
Financial Services Officer I- Newbury Park-Full Time
Logix Federal Credit Union
Customer service representative job in Parksdale, CA
The Financial Services Officer I is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.
Highlights
$44,990.40 + Incentives (Unlimited Cap On Incentives)
Day One Employee Benefits
Auto Discounts
Mortgage Discounts
Tuition Reimbursement
401K Company Match
Responsibilities
Develops member relationships by providing high-quality sales and service to each individual member and works with new and existing members to identify their financial needs and assists them in the selection of the appropriate financial products and services.
Supports the achievement of the retail branch office sales goals through the personal selling of all offered financial products including; savings and other depository products; consumer loans (share secured loans, VISA cards, new & used auto loans); consumer loan insurance products (debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance) and Real Estate Mortgage Loans.
Assists members in the selection of, completion and submission of a real estate mortgage loans (purchase and refinances).
Uses credit scoring, sound lending practices, regulatory requirements and sound judgment to make lending decisions for the benefit of the membership; explains reasons for denials and explores options for members when loans are denied such as Credit Counseling rationale methods to improve FICO score.
Provides advice and assistance to members on budget counseling, consolidations, pay methods and other areas relating to member's financial needs.
Participates in marketing campaigns and member awareness seminars. Works with outside sources to generate additional business.
Ensures compliance with all applicable laws, regulations, and Credit Union policies and procedures as the relate to assigned products, including, but not limited to, Truth In Savings and Fair Credit Lending Practices and may assist with branch audits.
Executes the day-to-day elements of the Credit Union's Member Experience per established standards. This includes but is not limited to meeting new members at the Concierge station, offering them coffee or water, building rapport, assessing their financial needs though the Credit Union's Needs Assessment process. Fulfilling the members' initial need and setting an appointment for a follow up meeting to discuss their other financial needs.
Escorting the member all the way to the door and thanking them for their business and reaffirm their decision to do business with LFCU.
Directly responds to member's inquiries either in person, via telephone, mail or an internal referral.
Works with Branch Management in a team atmosphere for the promotion and growth of loan totals, provide information and feedback on branch goals to staff and generate referrals through coaching and encouragement of branch staff.
Processes member transactions efficiently, accurately, and in a timely manner including the opening of new accounts, consumer loan applications, loan fundings and completing all required related documentation. Responsible for quality and accuracy of all work performed.
Assists Sales Manager to develop and promote LFCU services to their existing Select Employee Groups (SEGs) for sign up events, benefit fairs and others.
Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork and may be required to participate in the training and development of other staff members.
May perform routine office and clerical duties such as: requisitioning supplies; maintaining accurate, current files; and other duties as may be assigned.
May maintain a cash drawer in accordance with assigned cash limits and policy and procedures. Balances own daily work and may assist with the daily branch balancing procedures and approval of transactions for tellers when the transaction is over the teller limit. Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required.
Must be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own reliable mode of transportation.
Must be willing to be assigned to another local branch as needed and that eligibility for a transfer after assignment is subject to Senior Management approval.
Must consistently report to work on time, as scheduled.
Qualifications Education
Bachelor's Degree (4 years) with business related emphasis a plus.
Experience
Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution.
Knowledge, Skills & Ability
The FSO must:
Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.
Knowledge of credit union documents, reports, policies and procedures a plus.
Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and Membership Officer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.
Have a working knowledge of the Microsoft suite of Office products.
Experience using the Symitar Data system is considered a plus.
Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.
Be willing to be assigned to other local branches as needed.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Base Pay USD $21.63/Hr.
$51k-85k yearly est. Auto-Apply 60d+ ago
Financial Services Officer I- Newbury Park-Full Time
Logixbanking
Customer service representative job in Parksdale, CA
The Financial Services Officer I is responsible for working with new and existing members to identify their financial needs and assist them in selecting, from the Credit Union's offering of both depository and loan products, the financial products and services that best meet the identified needs.
Highlights
$44,990.40 + Incentives (Unlimited Cap On Incentives)
Day One Employee Benefits
Auto Discounts
Mortgage Discounts
Tuition Reimbursement
401K Company Match
Responsibilities
Develops member relationships by providing high-quality sales and service to each individual member and works with new and existing members to identify their financial needs and assists them in the selection of the appropriate financial products and services.
Supports the achievement of the retail branch office sales goals through the personal selling of all offered financial products including; savings and other depository products; consumer loans (share secured loans, VISA cards, new & used auto loans); consumer loan insurance products (debt protection, credit life & disability, mechanical breakdown insurance, and GAP insurance) and Real Estate Mortgage Loans.
Assists members in the selection of, completion and submission of a real estate mortgage loans (purchase and refinances).
Uses credit scoring, sound lending practices, regulatory requirements and sound judgment to make lending decisions for the benefit of the membership; explains reasons for denials and explores options for members when loans are denied such as Credit Counseling rationale methods to improve FICO score.
Provides advice and assistance to members on budget counseling, consolidations, pay methods and other areas relating to member's financial needs.
Participates in marketing campaigns and member awareness seminars. Works with outside sources to generate additional business.
Ensures compliance with all applicable laws, regulations, and Credit Union policies and procedures as the relate to assigned products, including, but not limited to, Truth In Savings and Fair Credit Lending Practices and may assist with branch audits.
Executes the day-to-day elements of the Credit Union's Member Experience per established standards. This includes but is not limited to meeting new members at the Concierge station, offering them coffee or water, building rapport, assessing their financial needs though the Credit Union's Needs Assessment process. Fulfilling the members' initial need and setting an appointment for a follow up meeting to discuss their other financial needs.
Escorting the member all the way to the door and thanking them for their business and reaffirm their decision to do business with LFCU.
Directly responds to member's inquiries either in person, via telephone, mail or an internal referral.
Works with Branch Management in a team atmosphere for the promotion and growth of loan totals, provide information and feedback on branch goals to staff and generate referrals through coaching and encouragement of branch staff.
Processes member transactions efficiently, accurately, and in a timely manner including the opening of new accounts, consumer loan applications, loan fundings and completing all required related documentation. Responsible for quality and accuracy of all work performed.
Assists Sales Manager to develop and promote LFCU services to their existing Select Employee Groups (SEGs) for sign up events, benefit fairs and others.
Participates in all assigned staff development programs in support of the Credit Union's commitment to continuous improvement in sales and service, quality, and teamwork and may be required to participate in the training and development of other staff members.
May perform routine office and clerical duties such as: requisitioning supplies; maintaining accurate, current files; and other duties as may be assigned.
May maintain a cash drawer in accordance with assigned cash limits and policy and procedures. Balances own daily work and may assist with the daily branch balancing procedures and approval of transactions for tellers when the transaction is over the teller limit. Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Accurately completes all related documents (e.g., bank deposit forms, cash shipment forms, monthly cash counts, branch audit certifications, etc.).
Must be an actively registered Mortgage Loan Originator with the NMLS and display their unique identifying number on their LFCU business card and in their LFCU e-mail stationary and on other lending documents as required.
Must be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own reliable mode of transportation.
Must be willing to be assigned to another local branch as needed and that eligibility for a transfer after assignment is subject to Senior Management approval.
Must consistently report to work on time, as scheduled.
Qualifications Education
Bachelor's Degree (4 years) with business related emphasis a plus.
Experience
Minimum of 1 year experience, 3 years preferred of financial service officer and/or loan officer experience in a financial institution.
Knowledge, Skills & Ability
The FSO must:
Have a thorough working knowledge of depository & loan products, services, insurance of accounts, account vesting, consumer & mortgage lending principles & practices.
Knowledge of credit union documents, reports, policies and procedures a plus.
Obtain the following licenses, skills and authorities within 6 months of entering the position: Notary License, successful completion of New Accounts training and Membership Officer Authority, successful completion of Consumer Loan & RE Loan Officer training program and obtain RE Loan Officer designation.
Have a working knowledge of the Microsoft suite of Office products.
Experience using the Symitar Data system is considered a plus.
Be willing to travel to other local branches on an as needed basis and therefore must have a valid driver's license and own mode of transportation.
Be willing to be assigned to other local branches as needed.
Disclaimer
Logix Federal Credit Union is an equal opportunity employer that does not discriminate in employment opportunities or practices on the basis of race, religion, color, sex, sexual orientation, gender identity, national origin, protected veteran or disability status, or any other status protected by law.
Base Pay USD $21.63/Hr.
$51k-85k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
Michaels 4.2
Customer service representative job in Airport, CA
Artistree-DFW AirportThe Administrative Associate is responsible for ensuring finished goods inventory is accurate and placed into inventory; input, maintenance and reporting of daily production information. Attendance, as scheduled, is an essential function of the Administrative Associate job.
Major Activities
Manufacturing
Assist with cycle counts, print/apply SKU labels for all products; report any discrepancies or errors to the Supervisor
Process and ship orders in the IMS when required; contact transportation for pickup
Post daily finished goods production records
Record and track production productivity
Generate manual work orders for JIT (Just-In-Time) production
Generate production Reports; file daily production records & work orders
Provide KPI (Key Performance Indicator) report to Supervisor and Manager
Cross-train into other positions and provide support to other production teams or functions as needed
Quality
Verify that all inbound/outbound freight paperwork is filled out completely and correctly
Audit weekly purchase orders and verify that quantities shipped match SKU number on order
Monitor and corrects transaction errors
Safety & Organization
Maintain a clean work area for safe and efficient operation, including replenishment of supplies
Follows all company safety policies; wear appropriate safety equipment, as needed
Minimum Education
High School Diploma, G.E.D., or equivalent
Minimum Special Certifications or technical skills
Proficient in MS Office; intermediate to advanced Excel skills
Minimum Type of experience the job requires
1 year experience in manufacturing environment; Inventory Management/Data Entry
Other
Ability to count, match and compare sequences of numbers
Ability to read, write, and speak English fluently; convey and receive information effectively
General, verbal, and numerical intelligence
Detail-oriented and maintain a high level of accuracy; keen sense of urgency
Must be able to critically analyze problems and develop effective solutions.
Must detail-oriented and accurate.
Must have excellent time management, organizing, and prioritizing skills
Physical Requirements
Must be able to constantly walk and stand.
Must be able to lift and carry up to 20lbs/ 9.07kg above shoulders and reach above head.
Must be able to grasp with both hands occasionally.
Must be able to comply with all safety-related standards and requirements, including the correct utilization of personal protective equipment.
Review physical requirements matrix for all requirements
Work Environment
Ability to work with high noise levels and work around moving machinery
Ability to work in a non-climate controlled environment which is subject to dust and high/low temperatures
Ability to work safely in a fast pace manufacturing environment
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job.
At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit *****************
At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit *****************
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.
Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL).
EEOC Know Your Rights Poster in English
EEOC Know Your Rights Poster in Spanish
EEOC Poster Optimized for Screen Readers
Federal FMLA Poster
Federal EPPAC Poster
$33k-42k yearly est. Auto-Apply 8d ago
Operational Branch Services Officer
Westamerica Ban 3.6
Customer service representative job in Turlock, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join on our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customerservice guarantee.
Weekly Working Hours: 40
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Essential Functions:
CustomerService
Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, it's your time, 24hrs or bust, Statement of fact, everybody makes a difference)
Adhere to QIS standards minimum 95%.
Actively contributes to team success through clear, effective communication with Co-workers.
Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Sales Support
Meets goal of $110/FTE per month on average.
Assist CSM with internal sales activity for new product and service referrals.
Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
Exercise sound judgment to protect Bank assets and control losses.
Assist CSM with Audit readiness of branch.
Resolve customer problems and answer customer inquiries, ensuring superior customerservice standards are maintained.
Coach / train staff.
Meet attendance guidelines.
Respond well to constructive feedback and work to correct any noted concerns.
Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Transaction Accuracy
Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Promotional Guidelines:
BSO's are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Equipment Used To Perform Functions:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
Decision Making: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Supervisory Responsibility: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
Financial Impact:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $19.21
$41k-56k yearly est. 60d+ ago
Guest Experience Representative
Robbins Brothers 3.5
Customer service representative job in Parksdale, CA
At Robbins Brothers, we are experts at helping guests create once-in-a-lifetime moments. Our primary focus is on creating a seamless purchasing experience for our guests with the majesty of diamonds. We aspire to be our guests' jeweler of choice, whether it is for the magic of an Role
The Guest Experience Representative is an entry level multi-dimensional position where you can learn the foundations of retail operations and best practice in the jewelry sales industry. In this role your responsibilities span greeting and welcoming guests to accurately managing operational activities such as point of sale transactions. In addition, you will greet and check in guests, turnover to sales associates, manage service or repair requests, assist with special orders, work with product inventory, and communicate with guests via telephone and email. Over your tenure, you will have the opportunity to learn about the legendary Robbins Brothers sales process. At all times, you will adhere to the company's operational and security policies and procedures involved in operating a store.
The Guest Experience Representative works closely with the General Manager, Floor Manager, Operations Manager/Coordinator in all aspects of the Retail Store
function and is responsible for modeling, support and adherence to company policies, procedures, and values.
Guest Services
• Completes all required on-boarding and assigned training modules in the prescribed timeframe.
• Greets guests with a pleasant and professional demeanor.
• Promptly answers telephone calls according to established company guidelines.
• Demonstrates professional communication skills and responds to guests without delay.
• Interacts with guests in a caring and professional manner with verbal and written communication.
• Replies promptly to guests questions and requests, works continuously to exceed their expectations.
• Responds to guest's time sensitive needs, acknowledges sense of urgency, and meets deadlines.
• Ensures all guests information is captured and entered into store systems.
• Demonstrates superior guest service when delivering new purchases or repaired jewelry.
• Provides quality care assurance to guests and acknowledges concerns.
• Capable of recognizing additional buying behavior and demonstrates collaboration skills for guest turnover.
Service Orientation
• Greets guest, makes a positive impression, and builds rapport.
• Utilizes active listening to determine guests needs, i.e., design and service, special orders, merchandise pick up.
• Effectively coordinates design and service, repair requirements or special orders on behalf of guest, completes documentation and adheres to policies and procedures.
• Addresses guests' concerns, utilizes effective problem-solving skills, and engages team members and managers for support at appropriate the time, adheres to store procedures.
• Exhibits initiative to engage guests and demonstrates a service orientation when required by traffic in the store.
• Determine guests' buying behavior, introduce Robbins Brothers promotions.
• Collaborates and brainstorms with team members, knows when to transition guest to colleague.
• Prioritizes tasks and manages time effectively to meet expectations, deadlines, and
targets.
• Practices all aspects of guest relationship management.
• Assists guest experience manager with social medial responsibilities.
Store Operations
• Adheres to office opening and closing procedures as required by the company policy.
• Inspects daily sales transactions and ensures accounts are balanced, addresses discrepancies.
• Accurately enters the point of sale (POS) transaction into the system.
• Ensures merchandise case counts are accurate by following the required company processes.
• Accurately creates move orders and enters transactions into merchandise system.
• Adheres to corporate directed merchandise price changes, ensure process and procedures are followed.
• Examine daily jewelry repair logs and reconcile completed work.
• Reconcile certificate of replacement value documents and ensure accuracy.
• Reads and responds to all office emails in a timely and professional manner.
• Adheres to shipping and receiving policies and demonstrates required procedures for the same.
Store and Office Maintenance
• Maintains merchandise display cases throughout the day.
• Orders office supplies to maintain stock as required.
• Stock the guest lounge as required.
• Maintain store collateral supplies.
Store Security
• Adheres to company security policies and procedures for store operations.
• Maintains continual awareness of security concerns when operating within the store.
• Adheres to company policies and procedures for handling merchandise.
• Complies with policies and procedures for opening and closing the store.
Values
• Demonstrates integrity in work practices by adhering to company policies and procedures, i.e., attendance, training, duties as assigned, corporate requests, etc.
• Displays ability to share information and receive feedback in a business appropriate manner, manages conflict with open dialogue.
• Acts in the best interest of the guests, team, and company.
• Exhibits transparency and fairness in all transactions and interactions.
• Takes responsibility for actions and decisions.
• Utilizes best practice strategies to meet time sensitive activities and interactions.
• Demonstrates Robbins Brothers Values.
Job Specifics
Job Type: Full-time
Reports To: Guest Experience Manager, Operations Manager, or Office Coordinator
Compensation: Hourly
Benefits:
• 401(k)
• Medical, Dental and Vision insurance
• Employee discount
• Vacation Shift:
• Day shift
• Evening shift
• Weekends Experience:
• Customerservice: 3 years (Recommended)
• High-end sales: 3 years (Recommended)
• CRM software: 3 years (Recommended)
• Salesforce: 2 years (Preferred)
$32k-37k yearly est. Auto-Apply 60d+ ago
Reader/Grader (SA)
Stanislaus State 3.6
Customer service representative job in Turlock, CA
Multiple temporary hourly-intermittent Student Assistant positions available in Mathematics.
Start Date
Positions available on or after September 8, 2025 and ending on or before May 31, 2026. Possibility of reappointment based on budget, department needs, and job performance.
Job Description/Duties
Duties include but are not limited to:
Assist instructor with grading homework assignments (with provided solutions).
Record student scores.
Other duties as assigned.
Qualifications
Preferred Qualifications:
Demonstrates to be dependable, responsible, neat and able to perform duties in a timely manner.
Demonstrates grade of “B” or better in the lower division course to be graded or in comparable mathematics courses.
Demonstrates competency in Mathematics above the level of the course to be graded.
Required Qualifications:
Undergraduate students must be registered/enrolled in a minimum of six (6) Fall/Spring units.
Post-baccalaureate students in a graduate program must be registered in a minimum of four (4) Fall/Spring units.
Salary Range
$16.50 per hour.
How to Apply
To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page.
Application Deadline
OPEN UNTIL FILLED
Criminal Background Clearance Notice
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Additional Information
Clery Act Disclosure
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ************************************************* The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.
Equal Employment Opportunity
The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply.
Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: ***********************************************************************************************************
CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.
The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.
The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.
INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE
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$16.5 hourly 60d+ ago
Inside Sales Representative
Gemaire
Customer service representative job in Modesto, CA
Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objective by promoting sales to our Customer/Dealer network. The ultimate goal of this role is to develop, maintain, and advance accounts by regularly contacting customers. The ideal candidate is comfortable making a high volume of calls per day, generating interest, qualifying prospects and closing sales.
Duties and Responsibilities
* Seek sales opportunities through lead follow-up, making outbound sales calls and emails.
* Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region/division.
* Achieve quarterly sales quotas by growing sales/gross margin with assigned accounts.
* Grow technology adoption and usage rates by ensuring assigned customers understand and know how to utilize our digital tools such as Watsco Ventures, Warranty and e-commerce platforms.
* Assist accounts with pricing, marketing programs and technical support.
* Work with Business Development Managers to on-board new accounts with the intent to take over the accounts fully within 24 months.
* Attend product and sales training meetings as required.
* Perform other duties as assigned.
In addition to the above responsibilities, this individual is held accountable for all other duties as assigned.
Required Qualifications
* Proven sales experience with track record of over-achieving quota.
* Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls per day.
* Demonstrated computer skills and adaptability to new technology.
* Ability to work independently and in a team setting.
* Ability to meet assigned goals and objectives in designated time frames.
* Demonstrated aptitude for continuous learning. Able to learn, teach and lead.
* A willingness to learn and grow with our Company.
Preferred Qualifications
* Associate (2 year) Degree (preferred). Marketing studies a plus
* Knowledge of HVAC terminology and HVAC product knowledge is a plus.
* Experience working with Salesforce.com or similar CRM a plus.
Pay Range: $25-$29/hr. commensurate with experience
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$25-29 hourly 3d ago
Inside Sales Representative
Glass Doctor
Customer service representative job in Turlock, CA
We specialize in all things glass. Glass Doctor offers quick and affordable glass services to auto owners at more than 256 locations across the United States and Canada. Location opening soon, Glass Doctor Auto of Turlock offers quick and affordable glass services to auto owners.
The Inside Sales Representative (ISR) will provide exceptional customerservice in person, on the phone, and via the internet. In addition, he or she are responsible for proactively generating sales as well as handling service requests and customer complaints. Manage office paperwork flow and schedule and network well with the other teammates in a fast-moving office environment.Our ideal candidate has a desire to be part of a close-knit hard-working office family. They should possess outstanding communication skills, true multi-tasking experience and a willingness to learn all aspects of our Glass Service Business. Our most successful teammates in this position have a high school diploma, GED, or equivalent. And they often have some higher or continuing education coursework. The best fit will have a minimum of one-year customerservice experience, excellent computer skills, strong phone skills, and solid math skills.
Specific Responsibilities:
Meet or exceed monthly sales goals
Receives incoming calls in a professional and courteous manner, determines purpose of the call, and collects/verifies contact information
Perform marketing and sales functions to sell additional work and earn business
Complete work orders and respond to customer complaints.
Provides price, schedule, and quality quotes for jobs and sets appointments for auto glass projects in order to promptly close the sale
Promptly responds to email requests in order to secure the opportunity
Receives and owns customer complaints and enters all information into the work order/invoice HIDDEN notes in order to accurately/formally record ALL relevant information
Obtains, documents, and verifies all insurance information
Assists dispatcher or other office employees as needed
Assist in making office schedules
Performs other duties as needed which may include cross-training in related positions.
Job Requirements:
Prior experience in the auto glass industry is a plus
Computer literate with working knowledge of word processing, business software and spreadsheet applications
Proficiency to navigate tablet-based technology
Professional appearance and personality
Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
Excellent interpersonal and communication skills (written and verbal)
Outstanding phone skills
Strong computer and internet skills
Must have a valid driver's license
Must be at least 21 years old
We are a company that puts our employees first with room for advancement opportunities as the business grows as well as career training.
We are actively interviewing for this position - Apply today and our hiring manger will follow up!
We look forward to hearing from you.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
· Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
Compensation: $14.00 - $18.00 per hour
Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own.
Notice
Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website.
*Acknowledgement
I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
$14-18 hourly Auto-Apply 60d+ ago
EWP Inside Sales Representative
Boise Cascade Company 4.6
Customer service representative job in Modesto, CA
Job Description
Boise Cascade Company has been in the business of manufacturing wood products and distributing building materials for over half a century. We are one of the largest producers of engineered wood products and plywood in North America and a leading U.S. wholesale distributor of building materials. Because our business is built on relationships, our associates are critical to our success. We are committed to investing in them and that is why we offer a comprehensive benefits package designed to have a positive impact on all areas on your life - from health and well-being, career, and community, to financial security and personal safety, with many benefits beginning on your first day of employment. Please review the responsibilities and needed qualifications below and apply today!
Boise Cascade has an exciting opening for an EWP Inside Sales Representative! Please review the responsibilities and needed qualifications below and apply today!
Responsibilities
Responsible for initiating sales, taking orders, anticipating and meeting customer needs. Responsible for assigned product management, including selecting product vendors, purchasing, pricing, monitoring inventory, and promoting assigned products. Contact customers regarding market fluctuations and trends. Initiate inquiries, sales, and promotions for product needs to customer. Coordinates and maximizes customer inventory. Communicate customerservice requirements to location's customerservicerepresentatives. Coordinate customer deliveries with shipping personnel. At some locations, may perform freight/trucking specialist responsibilities. Contact vendor as necessary regarding products relative to customer's questions or concerns. Assist outside sales staff and product managers. Assist in developing and executing marketing programs, promotions, and new product research. Provide lead role to sales support staff. Demonstrate strong commitment to safety, quality, environmental awareness, and continuous process improvement. Perform other duties and responsibilities as assigned.
Qualifications
Basic Qualifications:
College Degree or equivalent work experience in related job function. Working knowledge of CAD system, blueprint reading, and drafting. Working conditions are an office environment with minimal physical exertion.
Preferred Qualifications:
Typically three (3) to five (5) years of experience in related job function. Knowledge of the building materials industry and structural experience preferred. Effective communication skills. Ability to work independently or with teams or groups.
Our Benefits
Medical + Dental + Vision
Flexible Spending Accounts + HRA
401(k) Retirement Savings
Annual Incentives
Paid Time Off (20/yr) and holidays (10/yr)
Paid Parental Leave
$45k-65k yearly est. 14d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Merced, CA?
The average customer service representative in Merced, CA earns between $28,000 and $47,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Merced, CA
$36,000
What are the biggest employers of Customer Service Representatives in Merced, CA?
The biggest employers of Customer Service Representatives in Merced, CA are: