Customer Service Representative Jobs in Middleborough, MA

CircleBlack is building the future of Wealth Management. We're the all-in-one WealthTech platform enabling top Financial Advisors to optimize portfolio performance, analyze risk, streamline billing, handle documents, and more, all in one unified view. Our Boston-based team works together in-person to make a product we believe in- and we're looking for versatile problem solvers to address our customers' most common customer support needs. You'll monitor our incoming support queues in Salesforce and Jira and work alongside Account Managers to identify and deliver quick wins as Tier 1 customer support for our B2B Wealth Manager customers. This role has plenty of growth opportunities within CircleBlack as you build expertise with our tools and processes! What you'll do in this role Understand how our customers use our product, and consistently support their experience with first contact resolution of the most common support drivers (explain how to use features, describe product options, etc) Meet established service levels as a first tier of customer support; quickly resolving issues and escalating others to the appropriate teams Document your work in Salesforce and Jira to coordinate with other customer facing teams and our TechOps team Collaborate with Account Managers to build trusting relationships between CircleBlack and our B2B customers About you Background in finance, wealth management, banking, or related industries; direct experience with WealthTech is a huge plus! A track record of success in customer support; ideally in a startup B2B environment Comfortable using Salesforce, Jira, and common business systems like Google Suite Excellent written and verbal communication skills with a variety of complex internal and external audiences You are flexible and able to juggle and complete multiple priorities and projects in a fast-paced startup environment You learn quickly and are excited to take on challenging new projects Excited to work on-site in our comfortable Boston Seaport office at least 4 days a week Compensation Base pay of $55,000 - $75,000 as a part of a competitive total compensation package Equal Opportunity CircleBlack is enthusiastically committed to abiding by all equal opportunity employment standards. Our employment policies prohibit all forms of discrimination on any of the grounds defined in relevant laws.

XBoat is transforming rowing by creating the world's most advanced performance feedback and analysis tool for athletes and teams chasing high performance. To date, we've analyzed billions of data points for teams around the globe and supported multiple Olympians on their journey to the 2024 Paris Games. We are excited to be building a world-class team of sports technology experts and enthusiasts to shape the future of rowing! The Opportunity We are seeking a passionate individual to bring XBoat's technology to the rowing community and ensure our customers find success from using our product. As an early team member, you will play a key role in shaping our product, culture and growth. The Team We are a group of rowers, entrepreneurs, engineers and technology enthusiasts. Our physical operations are located in Boston MA, and our team works both locally and around the world. We collaborate closely with a talented group of domestic and international vendors with decades of experience building world class technology for some of the world's leading brands. Key Responsibilities Customer Support & Success: Create and maintain strong customer relationships, from master scullers to olympic coaches, by delivering engaging product demos and presentations, facilitating customer onboarding, and providing outstanding virtual and field support. Community Engagement: Develop the XBoat community and brand by writing website content and articles, creating social media posts, communicating with our email lists, and facilitating customer conversations. Cross-functional Problem Solving: Collaborate with the team, our customers, and the rowing community to solve problems and uphold our commitments to quality and customer success. Qualifications Rowing and Coaching Experience: Expertise in the sport of rowing, understanding of the principles of rowing performance, and comfort in the rowing environment. Communication Skills: Outstanding written, verbal and visual communication abilities. Comfort public speaking. Project Management: Demonstrated organizational and project management skills, with keen attention to detail and execution. Technical Savvy: A passion and knack for learning new tools and exploring applications of technology. Travel: Excitement to travel domestically and internationally to serve our customers in the field. Our Values Excellence: We commit to delivering the highest quality in everything we do, recognizing that success requires persistent dedication. Teamwork: We know that we can only achieve our goals when we work together, and trust in our teammates. Passion: We bring enthusiasm for rowing, innovation, and customer experience to every aspect of our work. How to Apply Please send your resume and a cover letter to ***************** with the subject line “Customer Success Specialist.” We look forward to hearing from you!

At Forrester, we're trusted to work on trailblazing, mission critical problems that business and technology leaders face today. That's why we're always looking to empower talented individuals to perform at their best every single day. We're proud of our community of smart people and vibrant voices who come together to do what's right by our clients and each other. Our success is driven by curiosity, courage and customer obsession. The confidence and drive to be bold at work. Join us and build an extraordinary future. About This Role: As a member of Forrester's event sales organization, the Audience Acquisition Rep communicates the value proposition of attending a Forrester event. This role serves as a product expert to drive Forrester event attendance and sell event tickets to attend our global summits and forums. This individual partners with sales reps and customer success managers to guide Forrester's clients and prospects in attending the most relevant events aligned with their business initiatives. The Audience Acquisition Rep supports internal Forrester needs related to event tickets. This includes assisting in reporting analysis for event tickets, working on event ticket projects, resolving technical attendee registration or ticket fulfillment issues, and answering general questions about Forrester events. The focus is on driving attendance, building awareness, and initiating adoption of and engagement with Forrester events. Job Description: Sell tickets for Forrester events. Build expertise across Forrester's research areas to map client business initiatives to Forrester's events to drive event attendance, support renewal rates, and lead to additional event ticket enrichment opportunities. Develop and evolve creative, strategic, and brand-building programs using digital and social media channels to promote Forrester events. Finesse the sales pitch to showcase the value of attending a Forrester event. Leverage client engagement activity within its portfolio to create an events engagement strategy to drive attendance. Partner with the account teams to promote upcoming events and discuss account health, value, and opportunities. Execute events engagement strategies with accounts to drive tickets sales. Coordinate with events product and marketing teams, research, and others to promote a high-quality event experience. Collaborate closely with the global event sales and customer success teams to share best practices, ensure standardized training and capabilities, and meet shared goals. Use the Forrester event registration platform, CRM system, event mobile app, and other technologies to support event customer service, attendee registration and reconciliation, onsite experience, and activity and opportunity tracking. Track all activity and correspondence in Forrester's CRM system. Follow up on tasks, leads, fulfillment items, and registrations within expected service levels. Be available to travel within the United States for Forrester events. Job Requirements: Experience as a related product specialist or in an inside sales and/or customer service field. History of prioritizing multiple tasks and meeting deadlines. Experience with Salesforce.com or other CRM systems. Success in driving solution-oriented client engagement and delivering high-quality customer service to internal and/or external clients. Strong attention to detail; a high degree of organization and a proficiency in leveraging internal systems. Strong high-level relationship skills; the confidence to hold conversations with senior-level executives via email and phone. Demonstrated the ability to thrive in a high-energy, fast-paced, and collaborative environment to achieve business results. Demonstrated project management and collaboration skills across functional groups. Knowledge of using social, inbound, content, and outbound marketing to penetrate accounts. A critical thinker; the ability to solve complex problems and drive innovation. Proven strong communication, research, and writing skills. Someone who is self-motivated to achieve goals. We're a network of knowledge and experience leading to richer, fuller careers. Here, we're always learning. Whether you want to hone your strengths or discover new ones, Forrester is the place to go for it. It's a place where everyone is given the tools, support, and runway they need to go far. We'll be right there beside you, every step of the way. Let's be bold, together. Explore #ForresterLife on: Instagram LinkedIn Glassdoor FLSA Status: Non-Exempt Here at Forrester, we welcome people from all backgrounds and perspectives. Our aim is for all candidates to be able to fully participate in Forrester's recruitment process. If you would like to discuss a reasonable accommodation, please reach out to accommodationrequest@forrester.com. Forrester Research, Inc. is an Equal Opportunity/Affirmative Action Employer that is committed to equal employment opportunity for all qualified individuals without regard to race, color, religion, national origin, ancestry, sex, age, disability, sexual orientation, gender identity and expression, marital status, genetic information, military service, veteran status, or any other status protected by applicable law. Minorities, Women, Individuals with Disabilities, and Veterans are especially encouraged to apply. Benefits at a Glance Benefits at a Glance - Cambridge

We are a mission-driven organization that was born out of the healthcare research at Harvard Business School led by Michael Porter and Bob Kaplan. We provide health systems, surgery centers, and physicians with comprehensive insight into their surgical care through our software and empower them to improve their finances and deliver the best care possible to their patients. We integrate sophisticated analytics with deep industry knowledge. We are thought leaders, and our impactful work in improving healthcare efficiency and effectiveness has been recognized and featured in publications like the Harvard Business Review and The Wall Street Journal . We are well-capitalized and backed by leading VCs, including General Catalyst, Founder Collective, Fulcrum Equity Partners, and Tectonic Ventures. Join us in our mission to reshape health care through innovation and insight. Position Overview - Healthcare Experience Required Avant-garde Health seeks a leader in healthcare performance improvement to join our dynamic Customer Success team. You will collaborate closely with hospital executives and clinicians, utilizing our cutting-edge technology and data analytics to identify opportunities for enhancing care processes, reducing costs, and improving outcomes. This is an ideal position for candidates with backgrounds in healthcare technology, advanced data analytics, and technical account management. We are looking for candidates who are passionate about bringing their advanced analytical skills and customer success expertise to drive impactful change within our client hospitals. Your role will be pivotal in fostering long-term relationships with our clients, serving as a trusted partner in their journey towards delivering higher quality, more cost-effective healthcare. Key Responsibilities: Utilize Avant-garde's proprietary SaaS analytics platform to uncover client-specific insights and opportunities for performance improvement. Collaborate with physicians, perioperative directors, supply chain leaders, nursing, and other roles/depts. within hospitals and ASCs to prioritize and develop action plans based on identified opportunities. Perform rigorous data analyses and present compelling insights and recommendations to client stakeholders on a daily, weekly, and quarterly basis. Manage and nurture relationships with multiple stakeholders within client organizations, serving as a trusted advisor. Participate in new client onboarding and training sessions. Monitor client engagement and track key metrics to measure value creation. Drive client growth by extending solutions into new locations or clinical specialties. Contribute to building a learning community among Avant-garde's client base through webinars and discussions. Hybrid location (2 days/week in the Boston office and 3 days/week from home). Travel to client sites for in-person meetings with executives, physicians, etc. (~15% travel). Qualifications: Strong analytical and problem-solving skills, with a focus on data-driven decision-making. Proficiency in data manipulation and analysis using Excel pivot tables. Excellent communication and presentation abilities. Ability to thrive in a fast-paced startup environment. Skills & Experience: Education: Graduate degree required: MBA, MHA, MPH, or equivalent. Experience: 7+ years of experience in healthcare delivery/operations, management consulting, or related fields. Minimum of 3 years focused on healthcare audiences, including hospitals, health systems, physicians, and surgery centers required. 3+ years of hospital experience working with management and C-level stakeholders required. Experience working with large data sets from multiple sources, running customized reports using Excel Pivot Tables, and presenting the results to physicians and C-level stakeholders strongly preferred.

Our client is seeking a dedicated Sales and Customer Support Specialist to join their dynamic team. This hybrid role combines customer service excellence with operational support for an external sales team, making it integral to maintaining strong client relationships and ensuring smooth sales processes. The ideal candidate will be a detail-oriented problem solver with exceptional organizational and communication skills. In this role, you will act as the first point of contact for customer inquiries, providing timely and accurate information on products, order statuses, and resolving any issues with professionalism. You will also support the external sales team by preparing quotes, presentations, and sales reports, managing CRM databases, and coordinating schedules for client meetings and other activities. Additional responsibilities include maintaining accurate records, assisting with promotional events, and ensuring seamless communication between customers, sales representatives, and internal teams. Candidates should have prior experience in customer service or sales support, particularly within the distribution sector. Strong proficiency in Microsoft Office Suite, especially Excel, is essential. Familiarity with CRM systems and the ability to juggle multiple priorities in a fast-paced environment are highly desirable. This is an excellent opportunity to be part of a thriving organization in the distribution space, where your contributions will directly impact customer satisfaction and team success. If you're proactive, resourceful, and committed to excellence, this role could be the perfect fit for you! For immediate consideration, please contact Dan Duggan at dan.duggan@roberthalf.com.

Do you have a passion for service, a curiosity for technology, and love to solve problems? If so, WELCOME HOME to a career with Jordan's Furniture! We are looking for motivated, problem solvers to work in our fast paced, technical call center. In this customer service job, you will be responsible for responding to a high volume of inbound and outbound calls. You will assist customers with a variety of challenges like troubleshooting furniture issues and scheduling both in home service appointments and customer deliveries. This position has a pay range of $22 -$24 per hour based on experience. The hours of this position are Tuesday - Saturday; 8:30 am - 5:00 pm, a hybrid schedule is available upon completion of training. Why you will love this job. Team atmosphere - We're all family here! Fast paced environment - Your days will fly by. Career growth - The possibilities are endless. Problem solving - Like Puzzles? Put the pieces together to WOW our customers. Why you will love Jordan's Furniture. Great Benefits - medical, dental, vision and more! Weekly Pay Unique Culture Employee Discount On site gym & cafeteria Responsibilities we trust you to perform. Answers a high volume of inbound & outbound calls from customers to schedule, coordinate and confirm delivery of merchandise and schedule service/repair calls and any other customer concerns with the intent of providing customer satisfaction and retention. Enters customer information into customer service software to document each call. Investigates and resolves issues, including but not limited to; service, delivery, bedding, Piece Of Mind warranty, protection that require further research and follows up with customers. Approves and/or processes special customer concessions including returns, credits, adjustments and exchanges. Makes system changes on delivery orders that are in the routing and/or truck-loading process; notifies appropriate personnel. Reviews and acts upon manufacturer's warrantied issues, processes service appointments, customer returns and exchanges. Researches and troubleshoots product issues/questions in order to clarify/avoid potential service issues. What you will bring to the table: Must have at least 2+ years of customer service experience. Strong oral/written communication skills and ability to professionally interact with internal and external customers Strong analytical, critical thinking and problem solving skills Ability to multi-task and work in a fast-paced environment with strong attention to detail Ability to handle difficult customers with ease Strong organizational/ time management skills Ability to type accurately and efficiently, minimum of 35 wpm Proficiency in MS Office, Outlook and Internet Ability to work in a team environment Reliability Jordan's prides itself on having a strong, loyal J-Team. We recognize we are ‘One Team, One Goal' working together to continue to strengthen Jordan's place in the market and as an employer of choice. We know that you are here to support your family and we are here to support you! If this speaks to you, then it's time to talk. Jordan's Furniture is an Equal Opportunity Employer.

; wealth management firm in Boston I'm a Senior Recruiter at Fanning. Since 1968, we have been assisting our client companies, investment firms in and around Boston, with their candidate recruitment process. This scenario has enabled us to serve as a valuable resource to an individual who may be actively or passively interested in pursuing a new position in the financial services industry to serve as a catalyst for continued career growth and development. I'm writing to inform you that one of my client companies, a wealth management firm located in Boston which services a HNW individual and family client base, is seeking a Client Associate, Private Wealth. This position involves providing comprehensive support to a small team of Senior Advisors by performing an array of duties including client onboarding, maintaining client accounts via monitoring and executing portfolio transactions, performing client reporting, preparing for client reviews/meetings, responding to client inquiries, and the like. In addition to the duties associated with this role, the allure of this position includes the firm which places a real emphasis on the continued career growth of its employees. While not an absolute prerequisite, an individual who is licensed (Series, 7, 63, 65, or 66) would be a preferred candidate profile for this opening. Compensation includes a base salary in the $80K- $100K range, depending on experience, plus bonus If you are interested in pursuing this role, please send your updated resume to adamc@fanning-boston.com Best, Adam Adam Cordeiro Senior Recruiter Fanning, a division of Masis Staffing Solutions, LLC

Vaco Boston is with our client in Lynn, MA to help fill a Customer Service Representative role. Responsibilities: Answer inbound calls and emails with clients to resolve any issues, in a professional manner Accurately enter proprietary information into the system Ability to troubleshoot, independently Data entry Create and maintain records of customer interactions and transactions, including, but not limited to: recording details of inquiries, filing complaints, writing thorough comments, taking appropriate and necessary action(s) to resolve the issue, escalating to appropriate personnel Create tickets and forward to appropriate department(s) Ensure that issues are resolved in a timely manner, while maintaining professional etiquette Other duties as assigned Requirements: Call center or customer service experience Excellent communication skills - both written and verbal Looking to interview candidate early next week and start ASAP

Mission of the Role (What you will be doing): The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers. The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets. Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements): Process and confirm orders and/or communicate what needs to be ordered, the day they are received Generate standard quotes within 24 - 48 hours of receipt Answer phones by the 3rd ring, and all emails by the end of each day Build accurate specs and inventory items within 24-48 hours Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS) Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards Serve as liaison with sales, purchasing, design, manufacturing and shipping Essential Functions (Essential/secondary functions that support the primary responsibilities): Prepare proposals and miscellaneous correspondence Maintain thorough customer records Monitor and resolve slow payment issues Assist with slow moving inventory Expedite material based on customer needs

Our Greater Boston area client is looking a Customer Service Representative with two years of call center experience; experience with Service Channel is a plus as well as industry experience in retail or fashion. ________________________________________ JOB SUMMARY Duties and Responsibilities • Respond accurately, promptly and effectively to all forms of communication, including but not limited to e-mails generated from the field directly or through the ServiceChannel platform. • Ensure all services are completed in a timely manner and escalating difficult calls to Manager when services are not being addressed within certain timelines. Communicates with Vendors, Store Managers and Home Office personnel to resolve problems and answer questions. • Performs auditing of invoices in accordance with individual department requirements. • Ad Hoc reporting and analysis as needed • Supports ongoing maintenance programs (strips, scrubs, high dusting) as well as project-based programs ( New Stores, relocated stores, and remodel projects) • Promote a positive Company image to support Building Services objectives and mission statement. • Compose personal replies to e-mails and maintain assigned reports. • Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content. Minimum job skills required. • Excel skills required • Service Channel knowledge a plus • Proven conflict management skills • Flexible mindset, oriented towards conflict resolution • Strong follow up and organizational skills • Strong listening skills • Ability to prioritize work • Excellent verbal and written communication skills • Typing skills • Minimum 2 years of call center or customer service or related experience preferred

A Client Service Principal is sought to manage and strengthen client relationships by delivering exceptional service and proactive communication. This role serves as a liaison between clients and internal teams, ensuring client satisfaction, retention, and operational efficiency. The position will act as a point of escalation for investment teams managing client portfolios while contributing to the development of operational processes and procedures. Responsibilities Supervise staff handling daily operations for client portfolios. Ensure the accuracy and timeliness of client deliverables, including reports, statements, and reconciliations. Enforce compliance with operational procedures and standards. Provide mentorship and coaching to junior team members. Conduct performance evaluations for assigned mentees. Serve as an escalation point for operational inquiries from client teams. Deliver a client-focused approach, ensuring best-in-class service. Address client inquiries, issues, and concerns promptly. Identify opportunities to improve the client experience proactively. Oversee and ensure accuracy in portfolio actions and investment execution. Approve wire transfers, execution instructions, and alternative investment documents prepared by junior staff. Collaborate with internal teams, such as Compliance and Legal, to manage client relationships effectively. Act as a client advocate during internal discussions to ensure their interests are prioritized. Work with internal teams to deliver seamless client service. Recommend and implement improvements to client service processes. Collaborate on process improvement initiatives across teams. Support strategic and tactical projects related to client service systems. Ensure adherence to information security policies and raise concerns as needed. Identify and mitigate risks related to client accounts and operational processes. Collaborate with global operations to enhance risk controls based on industry standards and regulatory updates. Qualifications The ideal candidate will have a strong focus on detail, organizational skills, and problem-solving capabilities, combined with the ability to perform in a fast-paced environment. Minimum 8 years of experience in investment operations or financial services, with at least 5 years in client service. Experience working with OCIO clients or high-net-worth individuals is preferred. Prior supervisory or management experience. Proven ability to manage multiple priorities effectively. Strong analytical, organizational, and communication skills. Proficiency in financial analysis tools, CRM systems, and MS Office Suite. Demonstrated leadership and interpersonal skills. Commitment to professionalism, integrity, and a collaborative team approach.

About the job At BGSF, our primary goal is to make a difference in people's lives by connecting the right individuals with the right opportunities. Throughout our history we have worked tirelessly to cultivate a supportive, energetic environment where employees can expand their skill sets, grow in their careers, and have fun doing it! So, is BGSF the right place for you? Tell me more Work/life balance is a top priority at BGSF, both in policy and in practice. Our leadership team not only instated the following policies to support our employees' lifestyles, they also consistently encourage staff maintain this balance. These benefits include: Ability to work hybrid (3 days a week in office) Paid maternity and parental leave Matching 401K contribution Company paid Short Term Disability PTO policy with additional days to volunteer, a floating holiday, and your birthday off! What you'll do The Client Service Representative (our Technical Sales role) will be responsible for generating relationships with qualified client contacts that have a need for our service offerings and play a critical role in our overall business development strategy. Responsibilities · Assist in building and developing relationships with decision makers (mid-level executives, directors, CIO's, Project Managers, CTO's, Controllers, VP of Finance, CFOs) through phone conversations utilizing supplied target prospect lists · Apply product and industry specific knowledge and expertise to bring new business and technology insights to clients · Identify project-based staffing needs at target companies as well as existing clients · Participate actively in sales strategy meetings · Effectively communicate via telephone in a high-volume environment · Ensure client satisfaction through ongoing communication and feedback Qualifications • 1 year of sales experience preferred • Bachelor's degree preferred • Driven by the potential to make uncapped income • Must be able to work in a team environment and contribute as a positive piece of the BGSF team while maintaining a high volume of outbound phone calls • Must have effective, enthusiastic, and well-developed presentation skills • Need to be competitive and self-motivated • Should have a passion for technology and how it impacts businesses (particularly in Accounting & Finance) • Needs to be a results-oriented team performer with the motivation and skill to build rapport with decision makers to assist in driving the sales process to meet long and short-term goals We are committed to OUR VALUES - OUR G.I.I.F.T.S. (Growth, Integrity, Innovation, Fun, Teamwork, Service). BGSF is an Equal Opportunity Employer. We are committed to providing the same opportunities for employment to all qualified people regardless of race, color, creed, national origin, ancestry, religion, gender, gender identity, sex, sexual orientation, age, physical disability, mental disability, marital status, uniform service, veteran status, genetic information, or any other characteristic which may be specified in such laws and regulations.

The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work

Our client is pleased to announce that due to continued growth they are seeking customer serviced focused professional to fill a new full time Personal Lines CSR position. Quote and process new and renewal personal lines insurance business Cross sell new policies to existing agency clients. Review and process Personal Lines Insurance renewals and endorsements. Analyze client insurance needs and suggest the appropriate insurance coverage options Coordinate and process personal insurance claims, working with clients and insurance carriers Qualifications: Industry experience in Auto, Property, Casualty insurance Personal Lines Insurance Experience or associate degree 1+ year of personal lines Customer Service Experience or Associates Degree Customer service experience in the past Excellent Communications Skills All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

We are looking to fill an entry-level Customer Service Technician Role. (0-2 years exp.) This Role would be responsible for ensuring that customers, distributors, and service providers receive professional, courteous support with regard to the company's products, software, and services. Through email and telephone calls, the position is responsible for remotely diagnosing problems and determining a resolution, managing the processing of spare part orders, as well as handling customer inquiries, warranty claims, and resolution of customer issues. This position is also responsible for initiating requests for field service, providing estimates and processing parts orders, and providing remote diagnostics for the customer base. Schedules and Coordinates the service and the return of products using established RMA practices in an efficient and timely manner. Follows established company guidelines on servicing and repairs/returns. Responsibilities Be the main point of contact for customers and service providers. Process all customer service orders in a timely manner, and maintain customer logs, records, and files. Analyze customer problems and implement appropriate corrective action to initiate field service if necessary. Track and report on warranty issues, parts, and customer returns. Respond to alerts generated by our CLEAN software system. Monitor and proactively repair key account fleets as identified by management. Troubleshooting skills and willingness to learn and understand nuances of product design and operation. (training provided) Ability to accurately communicate technical information (written and verbal). Excellent organizational skills with the ability to work independently and on multiple tasks. Ability to maintain a positive customer-focused attitude at all times. Experience with SalesForce or similar CRM software is a plus. Project management experience is a plus. Location This position is located at Bigbelly HQ in Needham, MA Requirements: PIa03d4a787d68-37***********7

Financial Services Representative/Financial Advisor The Moody Street Group, LLC , a General Agency, of the Companies of OneAmerica , works with a diverse clientele including individuals, business owners, professionals and families. We assist our clients in attaining financial objectives by providing a broad range of products and services that can help create, accumulate and conserve wealth. The Moody Street Group, LLC, with offices in Newton, Massachusetts and South Windsor, Connecticut is actively recruiting new associates. We are interested in meeting highly motivated, success-oriented individuals with undergraduate or graduate degrees in business, marketing, finance, accounting, economics, law or communications who are looking for a professional sales career with excellent income potential. Our Financial Services Sales Representatives, utilize a values based approach and market primarily by introduction. We are supported by a marketing staff that is trained to do the back-office work, which allows financial representatives more time to see and interact with clients. Our marketing team provides new Financial Services Sales Representatives with a comprehensive and sophisticated training program. New Financial Services Sales Representatives will also benefit from a wide range of technical sales support provided by professional career associates who are leaders in the industry. We offer competitive compensation. We also provide group benefits, pension, tuition reimbursement for professional designations and conferences at worldwide locations. If you would like meet with us to learn more, Apply Now Note: S ecurities offered through OneAmerica Securities, Inc.,Member FINRA, SIPC, A Registered Investment Advisor. The Moody Street Group, LLC is not an affiliate of OneAmerica Securities or AUL and is not a broker dealer or a Registered Investment Advisor.

As an Inside Sales Representative, you will be responsible for interacting with and assisting customers and Regional Sales Managers (RSMs) to help support the sales of new systems to support a market supplying 40.9 billion dollars of automated packaging machinery worldwide to consumer-packaged goods needing to package their products as they come off their production line(s). We are looking for an energetic recent college grad ready who is eager to learn from an experienced sales team. The ideal candidate for this position will be a reliable individual that is able to keep an open communication channel with customers and Regional Sales Managers, to support the sales process. Key Responsibilities: Engage with potential and existing customers via calls, emails, and online platforms Help RSMs maintain and update HubSpot CRM with most up to date project information, lead entry, follow up plan, and quotes Assist RSMs with backend order processing prior to handoff with internal production team Work direct website leads to help boost sales of EconoCore simple machines Create and manage sales tools in CRM (video libraries, machine layouts, power points) Work with CRM to produce reports and forecasts on sales metrics Assisting marketing on an as needed basis Qualifications: Bachelor's degree in business, sales, marketing or related field Entry-level role no previous work experience required, plus if you have applicable internship experience Comfortable working in an on-site environment (role is 5 days on site) and communicating with customers via email, phone and video chat Knowledge of Microsoft suite (Outlook, Word, Excel, Teams, PowerPoint) Yearly travel to Pack Expo main trade show (every year switches between Chicago and Las Vegas) to help with backend of managing scanned leads and follow up Previous experience working with HubSpot CRM (or other CRMs) is a big plus Pay & Benefits: Compensation commensurate with experience Working in a great atmosphere with friendly co-workers south of Boston Health and Dental Coverage Life Insurance Vacation/Holiday/Sick Time 401(k) retirement plan To learn more about Econocorp check out our LinkedIn About and Life pages!

: Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world's largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. This position is based out of Crown's Woburn, MA branch location and will provide coverage to the surrounding areas. Job Responsibilities: Responsible for maximizing the sale of lift trucks, Crown Insite products, and warehouse products within a specified territory to meet sales objectives. Develop existing accounts and seek new business. Analyze opportunities, identify key personnel, and develop strong business relationships. Consult and problem solve to enhance the Company's position in existing and target accounts. Develop a territory management plan to maximize time with customers. Develop sales strategies, proposals, and forecasts. Develop and conduct product demonstrations and sales presentations. Utilize online resources to maintain accurate records of sales calls, customer files, and sales activity information. Participate in initial and ongoing training programs both locally and at the New Bremen, Ohio corporate headquarters. Qualifications: High school diploma or equivalent. Bachelor degree in business management, marketing, entrepreneurship, professional selling, or related business program, or several years of successful sales experience a plus. Knowledge of the entire sales process. Strong communication, organizational, and time management skills. Strong problem-solving capabilities, strong sense of responsibility and self-motivation, and ability to work in a team environment. Intermittent computer skills including a working knowledge of Microsoft Office Suites. Valid driver's license, good driving record, and the ability to safely operate lift trucks for product demos. Work Authorization: Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire. No agency calls please. Compensation and Benefits: Crown offers an excellent wage and benefits package for full-time employees including Health/Dental/Vision/Prescription Drug Plan, Flexible Benefits Plan, 401K Retirement Savings Plan, Life and Disability Benefits, Paid Parental Leave, Paid Holidays, Paid Vacation, Tuition Reimbursement, and much more. EO/AA Employer Minorities/Females/Protected Veterans/Disabled Job Segment: Sales Rep, Warehouse, Forklift, Business Manager, Sales, Manufacturing, Management

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Mechanical Insulation Inside Sales position in our Wilmington, MA location. There is no relocation assistance offered for this position. Homans Associates is seeking a dedicated and motivated individual to join our team as a Mechanical Insulation Inside Sales Representative. This role is integral to supporting the growth of our sales by assisting customers with product selections, pricing, and order fulfillment. The ideal candidate will possess strong communication and interpersonal skills, a high sense of urgency, and a desire to succeed and grow within the company. Mechanical insulation knowledge being highly preferred. Responsibilities of the Mechanical Insulation Inside Sales Representative: Support the growth of sales through product selections and pricing to customers. Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order. Maintain productive relationships with customers, and the sales force. Receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features. Support and communicate with the sales force on project documentation and order write up information Assist outside sales team in all functions of support Works with staff to check and maintain open orders, purchase orders and return merchandise purchase orders. Resolves or alerts management regarding inventory issues or customer concerns. Perform administrative tasks as assigned Qualifications of the Mechanical Insulation Inside Sales Representative: Highly motivated self-starter, able to work with minimal direction required from management High sense of urgency and strong communication/interpersonal skills Mechanical insulation knowledge highly preferred Strong PC and software literacy required Must possess desire to succeed and learn for future growth and development Excellent customer relations and customer service skills High School diploma or equivalent required