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Customer Service Representative Jobs in New Hartford, NY

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  • Pharmacy Customer Service Associate

    Walgreens 4.4company rating

    Customer Service Representative Job 15 miles from New Hartford

    Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. In accordance with state and federal regulations, assists the pharmacist, under direct supervision, in the practice of pharmacy. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations Provides customers with courteous, friendly, fast, and efficient service. Recommends items for sale to customer and recommends trade-up and/or companion items. Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. Takes customer to OTC aisle when possible to assist in locating products. Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions. Assists pharmacists in scheduling and maintaining work flow. Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program. Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct. Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities. Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians. Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner, and performs other clerical duties, as assigned by the Pharmacy Manager. Assists and supports Pharmacy Department on inventory management activities, such as, ordering, unpacking, checking and storing shipment of pharmaceuticals. Maintains knowledge of Company asset protection techniques, and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors or damaged goods involving Rx drugs. Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. Has working knowledge of store systems and store equipment. Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. Complies with all company policies and procedures; maintains respectful relationships with coworkers. Completes special assignments and other tasks as assigned. Training & Personal Development Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments. $16 - $18 / Hourly Basic Qualifications Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications Prefer six months of experience in a retail environment. Prefer to have prior work experience with Walgreens. Prefer good math skills so they can fill prescriptions accurately, including counting, measuring and weighing medications. Prefer good computer skills. Prefer the knowledge of store inventory control. Prefer PTCB certification. We will consider employment of qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits By applying, you consent to your information being transmitted by Zippia to the Employer, as data controller, through the Employer's data processor SonicJobs. See WALGREENS Terms & Conditions at ************************************************************************** and Privacy Policy at *********************************************************************** and SonicJobs Privacy Policy at ******************************************* and Terms of Use at *********************************************
    $16-18 hourly Easy Apply 2d ago
  • Client Service Representative II

    Canon U.S.A., Inc. 4.6company rating

    Customer Service Representative Job 31 miles from New Hartford

    US-NY-Cooperstown Type: Full-Time # of Openings: 1 NY - Cooperstown-Bassett -MS About the Role Advanced proficiency in site operations and procedures with ability to assign tasks to colleagues and manage responsibilities within the team. Your Impact Main Responsibilities: - Promptly informs supervisor of potential problems or customer concerns. - Promptly reviews and responds to management and client requests via emails, phone calls, text messages and verbal. - Strong focus on providing good customer service. - Contributes to the creation of the Site Procedure Guide to ensure all account processes are properly recorded. - Oversees workflow and job balance between staff and ensures tasks are completed within account SLA requirements. - Responsible for communicating and training team in changes to workflow or procedure. - Oversees and manages daily and monthly records on service activity. - Effectively communicates with the client and staff. - Where appropriate, may serve as main point of contact to the client for daily activity and participate in client meetings on account activity. - Responsibilities may include Copy/Print Production/Copy Center, Copier Maintenance, Mail/Courier Services, Reception/Office Services, Shipping/Receiving, Inventory Services, Warehouse, File Room/Records File Services based on assigned location. - Attends cross-functional trainings to ensure ability to provide coverage when short-staffed. - Site responsibility and location of coverage may change based on client and/or division needs. Copy/Print Production/Copy Center: -Responsible for prompt and accurate reproduction of all print requests. -Reviews electronic file for print readiness, prints documents, punches, binds, assembles, sorts, laminates and performs pre-delivery quality control check. -Receives, logs, delivers and tracks all activity for reporting purposes. -Responds to customer requests. -Performs routine upkeep and basic maintenance of equipment. -Records and tracks customer inquiries and fulfillment of requests. -Performs daily convenience care functions as needed. About You: The Skills & Expertise You Bring Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19. HS Diploma, GED, or equivalent experience required, plus 1 to 2 years of related experience. - Prior experience in a customer service environment. - Good computer skills/technical knowledge. - Ability to multitask and prioritize in order to meet deadlines. - Good customer service and communication skills. - Ability to work with minimal supervision. - Ability to work OT as needed. - Required to take all necessary steps to obtain security and/or other clearances required by customers to enter the customers' premises. - May require driving between multiple client locations, may also require a personal vehicle (valid driver's license and acceptable driving record necessary). - Ability to lift up to 50lbs. - Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties. In accordance with applicable law we are providing the anticipated hourly salary for this role: $17.20 - 23.37 Company Overview About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at ***************** and connect with us on LinkedIn at ****************************************** Who We Are Where Talent Fosters Innovation. Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation. What We Offer Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits. And Even More Perks! -Employee referral bonus -Employee discounts -Dress for Your Day attire program (casual is welcome, based on your job function) -Volunteer opportunities to give back to our local community -Swag! A Canon welcome kit and official merch you cant get anywhere else Based on weekly patent counts issued by United States Patent and Trademark Office. All referenced product names, and other marks, are trademarks of their respective owners. Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://*****************/about-us/life-at-canon/benefits-and-compensation We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor. All applicants must reside in the United States. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are not reviewing this job posting on our Careers site https://*****************/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://*****************/about-us/life-at-canon. #CUSA Posting Tags #PM19 #LI-SH4 #LI-ONSITE PI8377c7***********9-36877677
    $17.2-23.4 hourly Easy Apply 4d ago
  • Call Center Representative

    Russell Tobin 4.1company rating

    Customer Service Representative Job 39 miles from New Hartford

    Our client, a large firm based in the NY area is currently looking for a Call Center Representative to begin working right away! Pay Range: $16-17/hour Responsibilities: Duties will vary as required including data entry, basic reporting, phone calls, emails. Preparing basic reports and assisting customers with pre-delivery and post- sales such as order entry, order status, expedite delivery, price and availability, and limited technical support. Excellent Customer Service Skills Ability to work with a team and independently Proficient in Microsoft Office Organized and attention to detail Benefits Pride Global offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance and employee discounts with preferred vendors.
    $16-17 hourly 19d ago
  • Entry Level Account Representative

    Atlas Advanedge

    Customer Service Representative Job 43 miles from New Hartford

    Atlas Advanedge is looking for the next addition to our growing team! Our Entry Level Account Representative brings our national clients to a local level, making products and services more accessible to potential new customers. In this entry-level position, you will be interacting daily with customers face-to-face in local retail settings and are responsible for creating new accounts for the national brands we represent. You'll focus on new customer acquisition as well as maintaining existing accounts. This position is perfect for someone looking to get in on the ground floor of a marketing and sales team that represents some of the biggest companies in the world. THIS IS AN IN-PERSON POSITION ONLY! Local applicants are encouraged to apply! Account Representative Responsibilities: Engage on a face-to-face level with potential new customers Acquire new customer accounts Resolve any issues that arise with current accounts Take customer information accurately Track daily and weekly sales goals Account Executive Qualifications: 1 year of customer service experience (preferred) Account Executive Benefits: Weekly pay Paid training Growth opportunities Travel opportunities Hands-on mentorship in the business world If you want to develop a skill set that will elevate your business sense and advance your career, then APPLY TODAY!
    $37k-58k yearly est. 7d ago
  • Customer Relations Specialist

    Suburban Propane 4.5company rating

    Customer Service Representative Job 12 miles from New Hartford

    We are currently looking for a Customer Relations Specialist to play a pivotal role in helping to support excellent customer service, customer retention and new customer acquisition. As a Customer Relations Specialist, you will serve as a main point of contact for our customers by handling inbound and outbound sales and service related calls which involve resolving issues, determining customer needs, offering appropriate products and services, closing sales and maintaining accurate customer records. Responsibilities * Handle a high volume of incoming calls ensuring customer service quality, efficiency, and accuracy at all times * Maintain an in-depth knowledge of Suburban Propane products and services, customer account and billing processes, new customer information, and various policies and procedures related to product delivery and service * Utilize a proactive sales approach with every customer interaction to uncover additional sales and service opportunities * Present a professional, confident and enthusiastic image to develop trusting relationships with all customers * Effectively manage customer account data which includes setting up new accounts and maintaining related data $16.46 - $20.58 an hour (dependent on experience) Why Suburban Propane? Suburban Propane takes pride in serving our employees and does so by offering competitive pay with incentive potential and a comprehensive benefits package including, but not limited to, medical, dental, vision, disability, life insurance, HSA and FSAs, paid vacation, personal and sick pay, tuition assistance, online learning opportunities and training, and a 401(k) with company match and immediate vesting. For a full list of our benefit offerings please visit ****************************************** Qualifications * Minimum of 3 years of experience in a customer service role * Minimum of a High School diploma or GED preferred * Solid computer skills including Microsoft Office, data entry and the ability to run and analyze reports * Ability to multi-task and prioritize assignments in a team environment As part of our pre-employment hiring process, background checks and drug screens are performed. Applications will be accepted until the position is filled. Headquartered in Whippany, New Jersey, Suburban Propane Partners, L.P. (NYSE:SPH) is a nationwide marketer and distributor of a diverse array of products to meet the energy needs of our customers, specializing in heating oil and refined fuels, as well as the marketing of propane, natural gas and electricity in deregulated markets. With over 3,000 employees and as the 3rd largest propane retailer in the country, Suburban Propane maintains business operations in 42 states, providing prompt, reliable service to over one million residential, commercial, industrial and agricultural customers. We are committed to supporting the growth and innovation of propane as a sustainable energy source and investing in the next generation of even cleaner and lower carbon renewable energy sources. It's an amazing time to become a part of our team as we expand our national footprint and make strides toward a sustainable, clean energy future! At Suburban Propane, we know that our strength comes from our diverse and inclusive team of employees who make a difference in the communities we serve across the country every day. All applicants for employment shall be considered without regard to race, religion, color, creed, national origin, ancestry, age, gender, sex, pregnancy, sexual orientation, gender identity, gender expression, marital status, physical or mental disability, medical condition, genetic information, military or veteran status, or any other classification protected by law. For more information about our hiring process, please visit: ****************************************************
    $16.5-20.6 hourly 32d ago
  • Rep, Comm Sol Inbound Sales

    Dev 4.2company rating

    Customer Service Representative Job 39 miles from New Hartford

    Spectrum Job DescriptionAt A Glance: Our agents earn an hourly base pay starting at $18.00 along with lucrative commissions. In total, top performers have the opportunity to earn as much as $79,000 annually. Start Date: December 17th Fully paid 7 week training program! Exceptional benefits - medical, dental and vision! Free Spectrum Services - Cable, Internet, and Home Phone! (Restrictions May Apply) Tuition Reimbursement - $5,250 a year! 401k Program with 100% Company match on first 6% of employee contribution! Inclusive work environment where mentors help you grow! Full time, entry and midlevel sales roles focusing on incoming sales calls in the communications and entertainment technology space. Advancement potential. Shifts after training: Evenings and weekend availability. This is not a work from home position. The position reports to our East Syracuse, NY location. JOB SUMMARY The Spectrum Community Solutions Inbound Sales Representative role is: A sales position that requires the evaluation and discussion of the features and benefits of our products and services to upgrade new, existing, and former customers who place an inbound call to the call center. This role will focus on: Establishing rapport and building value on the appropriate solution by educating our customers. Ensure customers get the best value by selling multiple customer service options, including but not limited to cable, internet, home phone and mobile. Are you ready for your next big opportunity? Our Community Solutions Inbound Sales Representatives are consultative professionals who leverage their understanding of Spectrum's exceptional suite of products to upsell existing customers who currently receive services through an agreement with their apartment complex, HOA, multiple dwelling unit (MDU) or other living facility. Every time a new resident calls to set up their services is a sales opportunity. Our representatives make a real difference to our community solutions customers and the company. You'll meet sales goals by educating customers about service options and upselling products to increase the value of their investment. It's all about learning and growing. No matter your background, we will help you develop the skills you need to grow with us. This may be a new road for you but the journey is all mapped out. With plenty of dedicated peer and mentor support, our fully paid training programs shape new representatives into successful sales professionals. With a deliberate path to success. We know that the best people to lead are those who have been down the same road before. Most of our supervisors, managers and members of the senior leadership team in Syracuse started as representatives themselves, so they know exactly what kind of support you'll need to grow and have a successful career. Our training program pairs you with a peer mentor who can show you how to navigate Spectrum's billing systems and use the best sales techniques on all call types. The benefits are clear. On top of substantial earning and career development opportunities, Spectrum offers an extensive benefits package including, educational assistance up to $5,240 annually, generous paid time off benefits, comprehensive health care insurance programs, dependent care FSA program, free Spectrum products and services, cable including premium channels, internet and home phone (restrictions may apply). Spectrum contributes to your future by matching 100% up to 6% of your 401k contributions plus 3% of your annual gross wages into a retirement fund. We promote a positive work environment, fun activities and opportunities to support the community. Major duties and responsibilities. Effectively sell Charter products and services to new and existing customers
    $79k yearly 60d+ ago
  • Call Center Representative

    MacNy

    Customer Service Representative Job 2 miles from New Hartford

    The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. This is an onsite/in-person position only. Relocation Packages are NOT Offered. The Customer Service Representative will handle FGI customer orders from start to finish and ensure orders are accurate and delivered on schedule. Address problems that may arise along the way and find solutions quickly and efficiently. Want to learn about our open positions at the Fountainhead Group...Click here to learn more! **************************** Responsibilities What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a Call Center Representative involves: Routing phone calls to the appropriate people Updating and sending various reports to National Sales Managers and Account Rep. Tracking and reporting on freight deliveries from various carriers Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Writing up customer orders taken over the phone Editing all free replacement parts orders Fulfilling MSDS sheet requests from customers Pulling and adjusting EDI orders daily Confirming billing accuracy by comparing shipped and ordered quantities Pulling Home Depot routing through Transplace and forwarding to shipping Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) Settling credit card transactions Attending trade shows when needed and available Contacting accounts to resolve issues and/or promote sales Helping with planning sales meetings, presentations, and show preparation Mailing out invoices Interacting with FGI customers via phone and email Reviewing documents and entering data points into ERP (EPICOR) Remote Position No Min Compensation USD $18.50/Hr. Max Compensation USD $18.50/Hr. Qualifications Who You Are: You have a high school diploma or equivalent, and some experience working in customer support or a related field. You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. In addition to a competitive salary, we are pleased to offer the following benefit package: Medical Dental Paid Vacation Holiday Pay 401k with employer match Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** ************************************* Company Profile "We Are The Fountainhead Group" - YouTube Video: ******************************************* The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family!
    $18.5 hourly 60d+ ago
  • Call Center Representative

    The Fountainhead Group, Inc. 3.7company rating

    Customer Service Representative Job 2 miles from New Hartford

    Call Center Representative Full Time New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish. You will make sure that the orders are accurate and delivered on schedule. You will also address any problems that may arise along the way and find solutions quickly and efficiently. About Us: The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a call center representative involves: Routing phone calls to the appropriate people Updating and sending various reports to National Sales Managers and Account Rep. Tracking and reporting on freight deliveries from various carriers Managing and logging customer issues and provide customer with relevant documentation to handle their issue. Writing up customer orders taken over the phone Editing all free replacement parts orders Fulfilling MSDS sheet requests from customers Pulling and adjusting EDI orders daily Confirming billing accuracy by comparing shipped and ordered quantities Pulling Home Depot routing through Transplace and forwarding to shipping Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) Settling credit card transactions Attending trade shows when needed and available Contacting accounts to resolve issues and/or promote sales Helping with planning sales meetings, presentations, and show preparation Mailing out invoices Interacting with FGI customers via phone and email Reviewing documents and entering data points into ERP (EPICOR) Who You Are: You have a high school diploma or equivalent, and some experience working in customer support or a related field. You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family! Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the “Community” page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** *************************************
    $30k-37k yearly est. 60d+ ago
  • Call Center Representative

    Priority Ondemand

    Customer Service Representative Job 4 miles from New Hartford

    Job Details Utica, NYDescription , the expected salary is $17.11 - $25.14 per hour. Definition: The Medical Billing Clerk is responsible for the appropriate billing and coding of assigned accounts. Responsible for claim submission, insurance follow-up, denial management, deductible management, timely filing and incoming calls from patients and insurance payors. Minimum Requirements: Good data entry(typing) skills. Possess excellent written, grammar and communication skills. Strong attention to detail. Benefits: Competitive pay Health, Vision, Dental & Life Insurance 401K Paid Time Off Paid Holidays Flexible schedule Casual work dress code Specific Duties: (some duties may vary depending on PreBill or PostBill job position) Responsible for coding ambulance, wheelchair or stretcher transports. Utilize and assign appropriate ICD10, HCPCS and modifiers for ambulance services to each claim. Read and comprehend the content of the patient care report to sufficiently analyze and perform coding to each claim. Submit claims for reimbursement to insurance carriers. Follow up on unpaid claims and initiate claim status inquiries with insurance payers. Work claims and claim denials to ensure maximum reimbursement for services provided. Work with patients to develop self-pay arrangements. Work timely filing and deductible management queues. Meet standard productivity standards. Demonstrate knowledge, understanding and compliance of company policies and procedures. Demonstrate complete knowledge of proper billing and coding procedures Demonstrate knowledge and understanding of (and compliance with) Federal, State and local laws, rules, regulations, and guidelines as they pertain to reimbursement, collections, and compliance. Work as a team member. Complete and maintain appropriate training, certification and licensure for their position. Maintain a high level of professionalism and customer service when dealing with patients, patient families, co-workers, clients, other healthcare providers and the general public. Notify Billing Supervisor of any lapses in documentation resulting in less than full compliance with compliance and HIPAA standards. Maintain security and privacy of all company and patient information at all times in accordance with HIPAA and all other local, state and federal regulations. Notifies Billing Supervisor of any questions, concerns or issues regarding billing, collections or compliance matters. Perform other duties related to billing/coding and account management as directed or needed. Qualifications Capabilities: Bi-lingual skills & abilities are a plus * Detail-oriented and organized. Empathetic and patient focused. Ability to multitask and manage time effectively. Adaptable and a quick learner. Strong work ethic and commitment to meeting targets. Minimum Requirements: High school diploma or equivalent. Prior experience in a healthcare AR follow-up role or call center environment. Proficiency in using call center software, medical billing software, and Microsoft Office Suite. Strong communication and negotiation skills. Knowledge of medical terminology and insurance billing. Exceptional problem-solving and customer service skills. Ability to work in a fast-paced and goal-oriented environment.
    $17.1-25.1 hourly 25d ago
  • Customer Engagement Rep

    Pine Environmental Services LLC

    Customer Service Representative Job 43 miles from New Hartford

    Job Title:Customer Engagement Representative Reporting to:Branch Manager or Customer Service Manager StatusNon-Exempt Purpose The Customer Engagement Representative's primary responsibility is to support Pine customers by responding to inquiries about rental equipment, as well as sales of our products and services. These efforts result in the growth of the Branch. In addition, this role will support our operations and outside sales team, as well as other offices and departments. Primary Responsibilities Intake customer inquiries for equipment rental, order status, and general questions. Develop and issue quotes for our products and services. Follow up on quotes, record in Pine's database the outcome. Review customer orders to confirm that equipment, accessories, consumables, quantities, price, and any special contract instructions are understood. Assist in branch sales and marketing efforts through outgoing phone calls and emails. Communicate customer Order Confirmations and follow up upon delivery. Update Pine's database with details and Call-Off information. Assist in scheduling delivery and pick-up of orders. Assist in locating equipment and shipping logistics. Help provide solutions when customers have issues. Enter repair orders when needed. Setup product replacement when needed. Maintaining contract files and customer correspondence. Record & investigate customer inquiries. PO processing when necessary. Billing/Invoicing customers. Credit card processing when needed. Promote a positive Health and Safety attitude / workplace. Have a basic understanding of our equipment and how it's used. Keep a clean, organized well-maintained office. Other duties as assigned.
    $35k-55k yearly est. 10d ago
  • Call Center Representative

    Butler America 4.1company rating

    Customer Service Representative Job 39 miles from New Hartford

    + Manage large amounts of incoming calls + Generate sales leads + Identify and assess customers needs to achieve satisfaction + Build sustainable relationships and trust with customer accounts through open and interactive communication + Provide accurate, valid and complete information by using the right methods/tools + Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution + Keep records of customer interactions, process customer accounts and file documents + Follow communication procedures, guidelines and policies + Take the extra mile to engage customers What we help them with: - Dealer referrals-getting a customer connected with a dealer that can provide sales or service we will warm transfer to a dealer - Our number one goal is to get the homeowner connected with the dealer - Provide customers with warranty information - Product comparison - Dealer referrals to distributors - Act as a switchboard for the company- we use a database to help us refer customers to the appropriate department - Customer complaints are triaged by Tier 1 and transferred to the Tier 2 representatives - Agents are also responsible for triage of remote access or wifi capable products such as thermostats. Requirements: - Microsoft Office proficient - Type 35-45 words per minute - Excellent verbal and written communication skills HS Diploma/GED Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
    $30k-39k yearly est. 60d+ ago
  • Customer Service Advisor - Camillus

    VIOC

    Customer Service Representative Job 43 miles from New Hartford

    What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge. At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $18.75/Hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Company provided uniforms and tools Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) retirement savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services *Terms and conditions apply, and benefits may differ depending on location. What you'll need to succeed: Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations Effective interpersonal and oral communication skills Interacting with people face-to-face Eagerness to learn and grow Occasionally lift up to 50 pounds Willing to be top-side technician cross-trained Have full mobility and can work with your hands above your head Can stand for extended periods of time and climb stairs Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At VIOC, your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $18.8 hourly 12d ago
  • Call Center Representative

    Butler Technical Group

    Customer Service Representative Job 39 miles from New Hartford

    * Manage large amounts of incoming calls * Generate sales leads Identify and assess customers needs to achieve satisfaction * Build sustainable relationships and trust with customer accounts through open and interactive communication * Provide accurate, valid and complete information by using the right methods/tools * Meet personal/customer service team sales targets and call handling quotas * Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution * Keep records of customer interactions, process customer accounts and file documents * Follow communication procedures, guidelines and policies Requirements: * Microsoft Office proficient * Type 35-45 words per minute * Excellent verbal and written communication skills Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
    $31k-40k yearly est. 26d ago
  • Call Center Representative

    Suny Upstate Medical University

    Customer Service Representative Job 43 miles from New Hartford

    As a Call Center Representative, the incumbent's responsibilities include answering incoming lines (and emails) to the call center for Upstate Connect, Medical Answering, Transfer Center (when a nurse isn't readily available), and the Switchboard. Utilizing extensive knowledge of Upstate Medical University services, the Representative will effectively and efficiently discern the callers' needs and appropriately assist. The Representative will provide one call resolution, demonstrating excellent customer service and problem solving skills, while assisting customers with medical answering calls, appointment scheduling, class and event registration and general information about programs, providers and services of University Hospital and Upstate Medical University. The incumbent will utilize several information systems and will interact with departments, services and providers throughout Upstate Medical University while documenting call activity using information systems. This is an exciting opportunity that offers additional competitive shift differential pay for evening/night and weekends shift coverage. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required. Ability to work independently, ability to provide training to new employees, knowledge of medical terminology, and bilingual skills (English/Spanish) preferred. Candidates with hands-on experience with using Multi-Line phone systems or Call Center phone systems also preferred. Preferred Qualifications: Work Days: Must be available for rotating shifts (Days, Evenings, Nights, Weekends as needed) Message to Applicants: Full time and part time available. This posting is for current and future openings. SUNY Upstate Medical University is always looking for qualified Call Center Representative candidates. Interested candidates can submit their application by clicking "Apply Now". *This posting may cover vacancies at the University Hospital Campus, as well as the Community Hospital Campus. Must be available for rotating shifts (Days, Evenings, Nights, Weekends as needed) Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $31k-40k yearly est. 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Customer Service Representative Job 40 miles from New Hartford

    TEXT "GOMILES" to ************ to APPLY! GO Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Our Teammates in this role typically earn $17.50/hour, which includes a base pay of $15.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $15.5-17.5 hourly 60d+ ago
  • Guest Services Representative

    Turning Stone Enterprises 4.2company rating

    Customer Service Representative Job 18 miles from New Hartford

    Starting Pay Rate: $17.00/hr Swing shift available Do you have a passion for delivering exceptional guest service? As a Guest Service Representative, you'll have the opportunity to assist guests with their inquiries about the TS Rewards programs and events, all while creating a warm and welcoming experience. What we value: Positivity - Team members who are passionate to learn, energetic to hit the ground running and willing to grow in a professional, team-oriented environment with a focus on guest service. Growth Opportunities - We offer a successful journey, including hands-on training and support to advance your career. Empowerment - We believe in our team members. With learning opportunities, career growth potential, and recognition of outstanding performance, we encourage our team to take pride in their work. Why choose Turning Stone Resort Casino? Paid weekly Variety of schedules Paid time off Tuition assistance Career-building professional development Discounts from dining to fuel to concerts Team Member appreciation events Quality healthcare and dental benefits A robust 401k retirement plan Dealer School Finance Scholarship Program What does a Guest Services Representative do? Ensure guests receive exemplary service when assisting guests with the TS Rewards program or Event questions. Provide efficient and friendly service while signing up guests for new TS Rewards cards, or processing ticket purchase transactions. Maintain working knowledge of TS Rewards events, promotions, and player offers. Maintain awareness of the Event Calendar, and seating configurations for each upcoming event. Adhere to policies and procedures relating to all guest transactions. To be successful as a Guest Service Representative, you'll need: Experience within the performing arts, hospitality, ticketing, and box office operations. Previous cash handling and credit card handling experience. A High School Diploma or High School Equivalency Diploma. Strong computer skills (both on desktop & mobile devices). To stand/walk for long periods of time and lift up to 31 - 40 pounds. Who We Are: We are Turning Stone Enterprises, a dynamic organization with a diverse range of business operations. Among our prominent offerings is the Turning Stone Resort Casino, which has received the prestigious Best of New York Gaming Resort award for an impressive six consecutive years. Complementing this flagship property, we operate satellite casinos like YBR Casino & Sports Book, Point Place Casino, and The Lake House at Sylvan Beach. Beyond gaming and hospitality, our portfolio also includes convenience stores, three 18 hole PGA-level golf courses, and other unique ventures. Why You Will Appreciate Us: At Turning Stone Enterprises, we prioritize the well-being and professional growth of our team members by offering an extensive array of benefits. From comprehensive medical, dental, and vision plans to a 401(k) and life insurance, we ensure your health and financial security. Our work-life balance support includes paid time off, paid holidays, and team member assistance programs. We're also committed to wellness, with various programs and an upcoming 5,000-square-foot onsite medical center. With over 4,500 team members across Central New York, we focus on delivering exceptional experiences for both our guests and staff. Our resources include training programs, complimentary shuttles, and career development initiatives, helping you reach your professional goals. Whether you're starting your career or advancing it, join us for a rewarding journey of growth and success at Turning Stone Enterprises. We look forward to welcoming you to our team! #LI-DNI
    $17 hourly 60d+ ago
  • Call Center Representative

    The Fountainhead Group, Inc. 3.7company rating

    Customer Service Representative Job 2 miles from New Hartford

    Full Time New York Mills, NY, US The Fountainhead Group is looking for a Call Center Representative to join our FGI Family and support as a member of the Customer Service Team. Your role as a Call Center Representative will be handling FGI customer orders from start to finish. You will make sure that the orders are accurate and delivered on schedule. You will also address any problems that may arise along the way and find solutions quickly and efficiently. About Us: The Fountainhead Group is a family-owned and operated company, dedicated to the success and longevity of our business, our employees, and our community. For more than 130 years, FGI has been creating, innovating, and manufacturing liquid sprayer products for the world's top brands and retailers. From the first compressed air sprayer in 1888, we have dedicated ourselves to creating products that make our customer's lives easier, expanding our offering to include the highest quality sprayer technology for both home and professional use. Across four manufacturing and distribution centers in Central New York, we're committed to the betterment of our FGI Family of employees and our local community, supporting more than 350+ local nonprofits through our robust philanthropy and volunteer programs to ensure the success of our community for generations to come. What You'll Do: The below describes a typical day as a member of our Customer Service Team. Your role as a call center representative involves: + Routing phone calls to the appropriate people + Updating and sending various reports to National Sales Managers and Account Rep. + Tracking and reporting on freight deliveries from various carriers + Managing and logging customer issues and provide customer with relevant documentation to handle their issue. + Writing up customer orders taken over the phone + Editing all free replacement parts orders + Fulfilling MSDS sheet requests from customers + Pulling and adjusting EDI orders daily + Confirming billing accuracy by comparing shipped and ordered quantities + Pulling Home Depot routing through Transplace and forwarding to shipping + Handling Customer Specific EDI transactions sets (ASN's and 810 invoicing) + Settling credit card transactions + Attending trade shows when needed and available + Contacting accounts to resolve issues and/or promote sales + Helping with planning sales meetings, presentations, and show preparation + Mailing out invoices + Interacting with FGI customers via phone and email + Reviewing documents and entering data points into ERP (EPICOR) Who You Are: + You have a high school diploma or equivalent, and some experience working in customer support or a related field. + You are comfortable using computers and various software applications, such as ERP, email, and Microsoft products. + You have excellent communication skills, both written and verbal, and can convey information clearly and effectively. + You are creative and competent in solving problems and finding solutions that meet customer needs and expectations. + You are punctual, consistent, and responsible in managing your time and tasks, and can work independently or as part of a team. + You are inquisitive and eager to learn new things and expand your knowledge of the company and its products or services. + You are adaptable and flexible in handling different situations and customer personalities, and can cope with stress and pressure. + You are optimistic and positive in your attitude and outlook, and can inspire confidence and trust in customers and colleagues. + You are empowered and confident in your abilities and decisions, and can take initiative and ownership of your work. The Fountainhead Group is an Equal Opportunity Employer (AAE/EEO) and ranked one of the Best Companies to Work for in New York State by the Society for Human Resource Management. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, refugee or disability status. With over 12 languages spoken at FGI, regardless of language ability, education, or training, there is a place for you within the FGI Family! Medical Dental Paid Vacation Holiday Pay 401k with employer match up to 2% Tuition Reimbursement Health Reimbursement Account (HRA) Flexible Spending Account (FSA) Employer paid Life Insurance Employee paid Voluntary Life and Short Term Disability Coverage Company Website ************************************* To learn more about our company culture and commitment to the local community, visit the "Community" page of our website and be sure to follow our Facebook account for exciting updates and events! ************************************** *************************************
    $30k-37k yearly est. 60d+ ago
  • Call Center Representative

    Butler America 4.1company rating

    Customer Service Representative Job 39 miles from New Hartford

    + Manage large amounts of incoming calls + Generate sales leads Identify and assess customers needs to achieve satisfaction + Build sustainable relationships and trust with customer accounts through open and interactive communication + Provide accurate, valid and complete information by using the right methods/tools + Meet personal/customer service team sales targets and call handling quotas + Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution + Keep records of customer interactions, process customer accounts and file documents + Follow communication procedures, guidelines and policies Requirements: - Microsoft Office proficient - Type 35-45 words per minute - Excellent verbal and written communication skills Benefits provided: 401K, medical, dental, and vision, sick time as applicable to state law Butler America Aerospace, LLC. is proud to provide an equal opportunity workplace and be an affirmative action employer. Consider Butler because we are committed to hiring and retaining a diverse workforce. We recognize that we thrive on diversity and inclusion for the benefit of our employees, our customers, and the communities where we are located. Employment decisions are made without regard to race, color, religion, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, gender expression, marital status, mental or physical disability or any other legally protected status.
    $30k-39k yearly est. 27d ago
  • Customer Service Advisor - Liverpool

    VIOC

    Customer Service Representative Job 46 miles from New Hartford

    What You'll Do: As a Customer Service Advisor, you are often the first and last face our customers see. You will create lasting impressions and build loyal customers by using product knowledge and services to present oil change options and additional services. No matter your experience, our training program will prepare you to communicate successfully with our guests and provide you with the skills and confidence to be exceptional under the hood. We will help you become an expert on our products, services, and company knowledge. At VIOC, it all starts with our people. That's why we foster a welcoming workplace for all team members and encourage those from a wide variety of diverse backgrounds and experiences to apply. The perks and benefits we'll provide you*: Competitive weekly pay - $18.75/Hour Paid on-the-job training - No previous automotive experience is required Flexible work schedule: No late evenings or holidays Paid time off (PTO), and holiday pay Company provided uniforms and tools Tuition and certification assistance and access to a FREE online university Medical and prescription drug coverage - with Health Savings Account contributions Dental, vision, and 401(k) retirement savings plans - 100% match up to 5% We promote from within - a commitment we are passionate about Back-up Child and Elder Care 50% discount on Valvoline Instant Oil Change (VIOC) automotive services *Terms and conditions apply, and benefits may differ depending on location. What you'll need to succeed: Comfortable suggesting additional services to guests based on inspection and/or manufacturer and Valvoline recommendations Effective interpersonal and oral communication skills Interacting with people face-to-face Eagerness to learn and grow Occasionally lift up to 50 pounds Willing to be top-side technician cross-trained Have full mobility and can work with your hands above your head Can stand for extended periods of time and climb stairs Comfortable working in a non-climate-controlled environment English fluency in reading, writing, and speaking How you'll advance in your career: At VIOC, your roadmap to career advancement is limitless! Click here to learn more and to hear from some of our ‘Vamily' members. With an award-winning training program, commitment to safety, and fair and honest values, we're here to help you reach every milestone. Valvoline is proud to be an Equal Opportunity Employer and welcomes everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability. The Company endeavors to make its recruitment process accessible to any and all users. Reasonable accommodations will be provided, upon request, to applicants with disabilities in order to facilitate equal opportunity throughout the recruitment and selection process. Please contact Human Resources at 1.833.VVV.Report or email ***************** to make a request for reasonable accommodation during any aspect of the recruitment and selection process. The contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
    $18.8 hourly 7d ago
  • Call Center Representative

    Suny Upstate Medical University

    Customer Service Representative Job 43 miles from New Hartford

    The incumbent must present a positive and helpful image to all callers and perform a wide variety of call center services to assist patients, and internal/external callers. Also the incumbent should be proficient with multiple software programs for sending messages, call processing and documentation. Minimum Qualifications: Associate's degree and two years of relevant health care or call center experience (preferably in a hospital or medical call center setting) or equivalent combination of education and experience, excellent communication and customer service skills, ability to manage multiple priorities and computer skills required. Preferred Qualifications: Knowledge of Medical Terminology, Hands on experience using Multi-line Phone Systems or Call Center Phone System and Bilingual Skills (English/Spanish) preferred. Work Days: 2300-0730 Friday-Monday Message to Applicants: Recruitment Office: Human Resources Executive Order: Pursuant to Executive Order 161, no State entity, as defined by the Executive Order, is permitted to ask, or mandate, in any form, that an applicant for employment provide his or her current compensation, or any prior compensation history, until such time as the applicant is extended a conditional offer of employment with compensation. If such information has been requested from you before such time, please contact the Governor's Office of Employee Relations at ************** or via email at ****************.
    $31k-40k yearly est. 60d+ ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in New Hartford, NY?

The average customer service representative in New Hartford, NY earns between $28,000 and $44,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In New Hartford, NY

$35,000

What are the biggest employers of Customer Service Representatives in New Hartford, NY?

The biggest employers of Customer Service Representatives in New Hartford, NY are:
  1. Family Dollar
  2. Dollar Store Services
  3. Dollar Tree
  4. U-Haul
  5. Mohawk Valley Health System
  6. Redshift
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