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Customer Service Representative Jobs in New Kensington, PA

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  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc.

    Customer Service Representative Job 16 miles from New Kensington

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $42k-64k yearly est. 13h ago
  • Bilingual Customer Service Specialist (Spanish)

    Sherwin-Williams 4.5company rating

    Customer Service Representative Job 16 miles from New Kensington

    Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Store associates Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. Here, we believe there's not one path to success, we believe in careers that grow with you. Whoever you are or wherever you come from in the world, there's a place for you at Sherwin-Williams. We provide you with the opportunity to explore your curiosity and drive us forward. Sherwin-Williams values the unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans. We'll give you the space to share your strengths and we want you show us what you can do. You can innovate, grow and discover in a place where you can thrive and Let Your Colors Show! What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: ****************************** Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at ***************************** Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity/Affirmative Action employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must be able to read, write, comprehend, and communicate in English Must be able to read, write, comprehend, and communicate in Spanish Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation Preferred Qualifications: Have a valid, unrestricted Driver's License Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment
    $30k-37k yearly est. 11d ago
  • Client Success Specialist - Strategic Accounts

    Harrison Gray Search

    Customer Service Representative Job 16 miles from New Kensington

    Harrison Gray Search has partnered with a family-owned insurance brokerage seeking a Client Support Specialist for Strategic Accounts. Our client emphasizes doing what is right for its clients and colleagues, earning their nomination as a Top Workplace in the Pittsburgh, PA area. Position Summary The Client Support Specialist (CSS) is responsible for delivering high-quality client service, ensuring that the needs and expectations of a dedicated client book are met. This role, in collaboration with the Senior Consultant, oversees the delivery of health and welfare initiatives and manages benefit programs. Often the primary contact for clients, the CSS addresses service inquiries and vendor management. This position supports a book of business of larger employer accounts (100+ employees) and a revenue of $500k-$1M. Responsibilities and Duties Manage ongoing service needs of client accounts proactively and effectively. Develop and deliver high-quality, timely work products for clients. Co-develop and manage strategic client plans, such as health and welfare planning and health management. Lead implementation and ongoing management of vendor programs. Create clear, concise client communication materials. Resolve complex client issues or questions. Maintain knowledge of benefit plans and regulatory compliance through continued education. Perform other assigned duties. Core Competencies Problem Solving: Uses logic to find solutions to challenging issues, provides clear and objective answers. Effective Communication: Clearly articulates ideas professionally and adjusts communication style as needed. Drive for Results: Consistently meets or exceeds goals, self-motivated, and motivates others. Priority Setting: Identifies and focuses on critical needs, maintains a goal-oriented approach. Core Values Integrity: Maintains the highest ethical standards. Exceptional Service: Provides proactive client support, exceeding expectations. Teamwork: Contributes to team goals, sharing responsibilities and achievements. Kindness: Shows concern and willingness to help others. Qualifications High School Diploma required, Bachelor's Degree preferred Life, Accident, and Health License preferred (or obtained within 90 days of hire) 5+ years of experience in employee benefits account management or HR with a focus on benefits Professional designations like CEBS, GBA, PHR, or SHRM-CP/SCP preferred Base knowledge of health insurance underwriting and self-funded terminology and philosophies. Experience or exposure to health management strategic planning. Proficient in Microsoft Office (Word, PowerPoint, Excel), familiarity with Epic or Applied Solutions preferred Work Environment This role requires local travel (up to 30%) and potential domestic air travel. A valid driver's license is needed to provide self-transportation to client meetings, events, and seminars. The position involves lifting materials up to 15 lbs. Accommodations are available to support individuals with disabilities. Compensation & Benefits: Competitive salary Comprehensive benefits Sizable time-off allotment 4% 401(k) company match Tuition reimbursement Student loan relief Paid holidays
    $39k-68k yearly est. 15d ago
  • Customer Service Representative

    Centimark Corporation 4.6company rating

    Customer Service Representative Job 32 miles from New Kensington

    CentiMark Corporation is hiring a Client Service Representative in our Corporate Office in Canonsburg, PA! This role offers a salary range of $40k - $45k with premier benefits! Do you have a passion for exceptional customer service and a knack for problem-solving? Are you detail-oriented and enjoy working in a fast-paced environment? If so, we want to hear from you! CentiMark Corporation, the National Leader in Commercial & Industrial Roofing, is looking for a highly motivated and customer-focused Roofing Client Service Representative to join our growing team. This role will be responsible for providing exceptional service to our clients across our 100+ locations in the US and Canada. Job Summary Be the first point of contact for our valued customers, receiving and processing roofing work orders Provide clear and timely updates, estimated arrival times (ETAs), and findings to keep customers informed throughout the process Build strong relationships with customers and collaborate effectively with our internal offices across North America Educate customers on their roofing needs based on information relayed from our field offices Effectively address customer questions and concerns, finding solutions and ensuring satisfaction Communicate and collaborate with Account Managers, Sales Representatives, and Management to ensure seamless customer service and problem resolution Conduct professional conversations with customers via phone and email Track roofing quote opportunities within our CRM (Salesforce) and follow up with customers to secure approvals Work collaboratively as a team to achieve exceptional customer satisfaction for all clients Candidate Qualifications Thrives in a fast-paced environment and enjoys exceeding customer expectations Possesses excellent communication and interpersonal skills, both written and verbal Demonstrates strong organizational skills and the ability to prioritize tasks effectively Has a keen eye for detail and accuracy Proficiency in using a CRM system (like Salesforce) is a plus Experience in the roofing industry is preferred, but not required Premier Benefits: 2 Health Insurance Plans: ----Free “Core Plan” - Free Medical & Dental ----“Buy Up Plan” - Features a lower deductible for Medical Vision Plan Free Life Insurance and AD&D Insurance Traditional 401K with Company Match Roth IRA with Company Match Paid Holidays and Vacation Employee Stock Ownership Program (ESOP) Flexible Spending Account (FSA) Referral Bonuses Dayshift Hours Growth Opportunities WHY WORK FOR CENTIMARK? >>>> CLICK HERE TO WATCH VIDEO! CentiMark provides a great work environment with challenging career opportunities. Drug Free Workplace - EOE (M/F/V/D) - E-Verify Employer For more information, please visit our website -- **********************
    $40k-45k yearly 1d ago
  • Client Services Associate

    Intepros

    Customer Service Representative Job 16 miles from New Kensington

    IntePros is excited to partner with a Fortune 200 Investment Banking and Financial Company in helping them identify a Client Services Associate for a critical engagement in Pittsburgh, PA. This role will assist multiple Operations teams who support Investment Management, Banking and Loan products though out the life of an account. The functional work performed supports processes related to Account Openings, KYC, Securities Processing, Various Cash Activities, Fees, Tax, Mortgage and Loan Origination/Advances/Payments, Deposits, Accounting, Reconciliations, Records Management and Account Closings. Client Services Associate key responsibilities include: Data entry and review of sensitive client information across multiple systems and processes Document management including scanning, filing, vault maintenance Processing of incoming and outgoing mail which includes checks, proxies, loan documentation, statements and various client communications. Various project support tasks Client Services Associate Skills Required: Strong attention to detail with ability to process critical data accurately and timely. Excellent client service skills using both written and oral communication Experienced user of Microsoft Office products. High organizational ability while being able to prioritize multiple tasks in a changing environment. Ability to work in a fast-paced, deadline-driven environment with a sense of urgency. Ability to work independently and in a team setting.
    $46k-79k yearly est. 14d ago
  • Administration - Service Solutions Representative

    Eteam 4.6company rating

    Customer Service Representative Job 16 miles from New Kensington

    Job Title: Administration - Service Solutions Representative Pay Rate: $18/hr Duration: 3 Months and 3 Weeks Shift : 8AM EST - 5PM EST :Job Description: Problem solving, investigating, and resolving Data entry Strong organizational skills Excel proficiency Ability to deal with client information in a confidential manner Be able to work independently
    $18 hourly 1d ago
  • Primary Contact Center Representative

    Logix Guru

    Customer Service Representative Job 16 miles from New Kensington

    Our major banking client in Pittsburgh, PA and Hermitage, PA is seeking Primary Call Center Representatives to join their team for a 4-month contract to hire position. Shifts: During training (3 months), the shift is 7:45 am to 5:00 pm. After training, you MUST be available to work shifts between the hours of 8:00 am to 9:00 pm with rotating weekends from 8:00 am to 5:00 pm. No exceptions. Parking: Free in a private lot. Public transportation routes nearby. Position Overview: This position is responsible for handling a high volume of inbound calls. Identify our customer's needs, provide product/service information, and to resolve any questions and or concerns they may have. The candidate should be familiar with various banking concepts, products, services, and have the ability to perform various customer service tasks. The candidate should have an outgoing, upbeat, and friendly demeanor. A positive work ethic and must work well in a team environment. Job Responsibilities: -Respond to a high volume of incoming telephone calls related to a variety of customer service requests and general banking inquiries. -Quickly identify the customer's needs, determine the best solution or provide an alternative recommendation, and communicate the proper resolution to the customer. -The ideal candidate understands and strives to meet or exceed the Contact Center's Key Performance Metrics on a daily, weekly and monthly basis. -Promotes bank products and services by properly identifying the customer's needs and providing appropriate offerings. -Performs various tasks to include refund requests, dispute handling, payoff quotes, address complaints, update account changes, process stop payments, submit credit card limit increase inquiries. -Provide basic trouble shooting support for online banking products and services such as password resets, mobile banking, and bill payments. -Support branch operations and act as a liaison between the branch and customer through engagement and ownership of the service request. -Act as the “voice of the customer” by submitting feedback. -Builds sustainable relationships by displaying a friendly demeanor, superior customer service, empathy and the desire to help, while providing exceptional customer service. -Performs other related duties and projects as assigned by management. -Ability to work some holidays and weekends. Education: High School Diploma or GED, college a plus Experience: 3+ years in a high volume (100+ calls), inbound Call Center/Contact Center and/or Banking experience. Required Skills: Excellent communication skills, both written and verbal Excellent customer service skills Detail oriented Ability to work and multi-task in a fast-paced environment Ability to use general office equipment Ability to use a personal computer and job-related software (MS Word, Excel, Outlook) Preferred Experience/Skills: CRM experience Workday experience Relationship management software experience Customer facing experience Softphone/Mitel experience ***NO THIRD PARTIES***
    $30k-39k yearly est. 18d ago
  • Client Service Associate

    Confluence Financial Partners

    Customer Service Representative Job 16 miles from New Kensington

    Reports To Chief Operating Officer The Client Service Associate will perform administrative duties and basic financial functions for the Wealth Manager they have been assigned and for the firm in general. Main duties include assisting clients by answering inquiries, preparing client paperwork, scheduling meetings and contacting clients with information regarding their investment accounts. The successful candidate will embrace the Core Values of Confluence Financial Partners: Do Right, Improve Everyday, Enjoy The Journey, and Be Thankful. If you're ready to advance your career on a team that's dedicated to growing and improving on a daily basis, then a position with Confluence might be a great fit for you! Responsibilities and Duties Function as an assistant to the advisor(s) assigned by the firm Assist clients with requests related to account and money management Contact clients via electronic means, written correspondence, or telephone Update, maintain and/or access client accounts, transactions or documents Ensure all necessary paperwork has been received by client and provide explanation on proper completion of documents. Arrange internal pre-meetings, and client meetings for advisors Prepare reports or materials Maintain client and firm records Other duties as assigned Qualifications Bachelor's degree required Prior experience in a financial institution preferred Proficient in Microsoft Office Suite programs, especially Excel Proven track record analyzing data and interpreting results Demonstrated understanding of financial markets and trends is a plus Exemplary track record of customer service Job Type: Full-time Pay: From $55,000.00 per year Benefits: 401(k) 401(k) matching Medical, Vision, Dental Insurance Employee assistance program Paid time off Schedule: Monday to Friday, 8:30am-5:00pm Education: Bachelor's Degree (Required) Experience: Customer service: 1 year (Preferred) Financial service: 1 year (Required) Work Location: Multiple locations
    $55k yearly 1d ago
  • Accounting Services Representative

    Allied Personnel Services 3.7company rating

    Customer Service Representative Job 30 miles from New Kensington

    Allied Personnel Services is seeking candidates for an Accounting Services Rep opening! This is a temp to hire opening that offers full time hours and $20.00-$23.00/hr based on experience. This is a hybrid role after training completion - 3 days WFH, 2 days in office. Responsibilities: Reconcile customer account balances Collaborate with global sales and service teams to resolve disputed receivables Enter credits and send invoices/payments to customers through various portals Facilitate timely payments Meet daily/weekly/monthly collection goals Maintain communication with customers daily to develop relationships Candidates for this role must have 1-3 years relevant experience; collections experience is preferred. Excellent customer service and organization skills are needed. Qualified candidates can apply by emailing a resume today!
    $20-23 hourly 1d ago
  • Services Support Representative (Part-Time, Fixed & Flexible Hours)

    Dollar Bank 4.3company rating

    Customer Service Representative Job 16 miles from New Kensington

    Job Description The Services Support Representative is responsible for accurately, courteously, and efficiently processing payments, transfers, stop payments, product/account inquiries, histories, concerns, and requests. The Services Support Representative is also responsible for handling customer inquiries regarding the website, Online Banking, Text Message Banking, Zelle, and mobile web and mobile apps. This includes both inbound and outbound phone calls, web chats, and emails (including Secure Message Center). In addition, the Services Support Representative is responsible for supporting customers with challenges navigating Online Banking transactions, downloading mobile apps, and signing up for Text Message Banking. This position has a rotating schedule including some weekday evenings and some Saturdays. The Customer Service Center is open Monday through Friday from 8:00am-8:00pm and Saturday from 9:00am-3:00pm. Qualifications: • High School Diploma/GED required. College degree preferred. • At least one year of customer service experience required, preferably supporting online channels. • Strong customer service orientation and experience. • Excellent verbal and written communication skills. • Ability to assess customer needs and respond accordingly. • Ability to professionally and diplomatically handle emotionally charged situations. • Ability to learn Dollar Bank retail products/services, regulations, policies and procedures. • Excellent computer, internet, smartphone-including usage of apps-and technical skills required. • Ability to work independently and with a group. • Ability to adapt to a changing environment. • Must have excellent interpersonal skills and a professional demeanor. • Must have strong problem solving skills. • Excellent organizational and time management skills. Principal Activities and Duties: • Execute professional customer service techniques and consistently provide the highest level of customer service with a friendly and patient demeanor. • Adhere to Bank and department regulations, policies, and procedures in performing daily assignments and tasks. • Process payments, transfers, stop payments, product/account inquiries, histories, concerns and requests in an accurate, effective and efficient manner. • Offer customers assistance with their Online Banking questions; specifically, sign-up, password reissues, accessing Online Banking and completing transactions within Online Banking. • Assist customers with downloading and navigating the mobile apps and mobile web. • Assist customers signing up for Text Message Banking - and the use of the system. • Keep management informed of customer issues/struggles within these channels to help drive traffic and increase conversion. • Assist branch employees with inquiries regarding all of the online channels. • Assist with testing new designs and navigation for the online channels. • Handle some calls for online banking business customers. • Responsible for submitting and reviewing the website and Online Banking Problem forms. • Communicate with customers via email and Secure Message Center. • Contact customers regarding issues with their online accounts via outbound calling. • Recognize sales opportunities and refer sales leads to Account Sales. The Representative is responsible for performing a quick analysis of the customer's needs based on account activity. • Active participation in ongoing customer service and sales training. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing, and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Schedule Information This position is required to work on a fixed schedule (25 hours per week) Monday through Friday, 8:00am-1:00pm or 3:00pm-8:00pm. May include working in the evening or on Saturday. Following completion of training, this position has flexibility to work a hybrid remote schedule. EEO Statement Dollar Bank is an Equal Opportunity Employer. Minority/Female/Veteran/Disabled Benefits Information Full-time employees are eligible for a comprehensive benefits package including medical, dental, vision, 401(k) with immediate vesting, tuition reimbursement, and gym membership reimbursement. Part-time employees qualify for 401(k) with immediate vesting, tuition reimbursement, and gym reimbursement. For more information, please visit *********** dollar. bank/company/careers/benefits .
    $29k-32k yearly est. 5d ago
  • Sales and Service Representative

    Heritage-Crystal Clean, LLC 4.5company rating

    Customer Service Representative Job 26 miles from New Kensington

    Join the Crystal Clean Team as a Route & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $31k-51k yearly est. 18d ago
  • Patient Access Specialist

    Metro Community Health Center

    Customer Service Representative Job 16 miles from New Kensington

    Patient Access Supervisor FLSA: Non-Exempt Positions reporting into this job: None This position is responsible for patient scheduling, registration, financial collections and the daily clerical support of the health center for the delivery of primary care to the patients and families of Metro Community Health Center. Essential Functions: • Demonstrate a high level of skill at building relationships and customer service • Provide counsel, support, advice, and support to patients and their families • Create new accounts by collecting registration data from new patients and creating new patient charts within the EMR • Maintain accuracy of patient insurance information with all new and recurring patient visits, including scanning all insurance cards and updating income verification form • Collect all co-pays, payments and balances, as required by office policies • Enter/apply patient payments to balances in computer system • Maintain appropriate use of fax machine, copier and computer; as directed • Check patients in and out for scheduled appointments • Answers incoming calls from patients and assists patients with scheduling needs • Triage calls within the department • Obtain and enter new patient demographics; update patient information, as necessary, in the computer system to maintain accuracy for billing • Obtain and verify patient insurance information (coverage and deductible) utilizing online tools or by contacting insurance companies • Maintains compliance with all policies, procedures and laws • Able to work in a fast paced environment with high call volumes • Other duties as assigned Required Credentials: • High School Diploma or equivalent is required • Demonstrated knowledge of medical terminology and HIPAA required • Successful completion of a medical receptionist or related program or 1 year of medical office experience Physical Requirements: While performing the duties of this job, the employee is regularly required to sit; use hands to manipulate objects, tools or controls; and talk and hear. Specific vision abilities required by this job include close vision. PI36b5ac17529b-26***********9
    $29k-37k yearly est. 60d+ ago
  • Hybrid Medical Billing Collections Specialist

    A-Line Staffing Solutions 3.5company rating

    Customer Service Representative Job 11 miles from New Kensington

    Job Description Job Title: Hybrid Medical Billing Collections Specialist Pay: $19.50 an hr | Bi-weekly Job Type: Hybrid role - onsite as needed (in office every other Tuesday and Thursday) Shift Options: Monday through Friday 7:30a-4p Hybrid Medical Billing Collections Specialist Overview: Timely response to Medicare audits and appeals ― Research and gather the appropriate documentation to form all levels of appeals for Medicare ― Third party follow-up associated with the dispensing g of prescription medication via telephone, Internet, and in writing ― Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors ― Maintain supporting chronological notes that detail action taken to resolve outstanding account balances ― Maintain patient demographic information and data collection systems Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems ― Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing Located in the Monroeville facility, this opportunity also provides free parking. Hybrid Medical Billing Collections Specialist Qualifications: ― Timely response to Medicare audits and appeals ― Research and gather the appropriate documentation to form all levels of appeals for Medicare ― Third party follow-up associated with the dispensing g of prescription medication via telephone, Internet, and in writing ― Resolve issues with nonpayment of invoices due to insurance problems that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors ― Maintain supporting chronological notes that detail action taken to resolve outstanding account balances ― Maintain patient demographic information and data collection systems Research and respond by telephone, via the internet and in writing to insurance companies and governmental payers regarding collection issues and problems ― Contact patients and Physician’s offices as well as insurance companies as needed in order to expedite claims processing Located in the Monroeville facility, this opportunity also provides free parking. *Required Qualifications ― 18 months Healthcare Insurance related experience. ― Experience using Microsoft Office products’ specifically Excel, Outlook and Word. *Preferred Qualifications ― Insurance billing or collections experience ― Customer service in a healthcare environment ― Experience working in a healthcare reimbursement system ― Effective customer service skills and experience that shows ability to work in a team environment ― Attention to detail ― Ability to utilize analytical skills ― Ability to navigate through multiple tasks simultaneously and prioritize based on importance while displaying strong attention to detail ― Ability to communicate with clientele in a professional manner; both verbally and written *Education Verifiable High School Diploma or GED required Hybrid Medical Billing Collections Specialist Benefits: Benefits are available to full-time employees after 90 days of employment and include health, optical, dental, life, and short-term disability insurance. A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates. How to Apply: If you are interested in this position, please apply OR submit your resume to:Saw Hlaing | shlaing@alinestaffing.com | 412-790-5425
    $19.5 hourly 6d ago
  • Service Writer - $25-$30/Hour

    Mid-Atlantic Waste Systems 3.9company rating

    Customer Service Representative Job 16 miles from New Kensington

    Salary Range: $25-$30/Hour Mid-Atlantic Waste Systems is a leading heavy truck and equipment manufacturer, wholesale retailer, and service provider. Our mission is to deliver top-quality equipment and service solutions, allowing our customers to focus on their business rather than their equipment. We are dedicated to fostering a team-oriented, service-driven, and excellence-focused environment. At Mid-Atlantic Waste Systems, we value collaboration and strive to be a dynamic workplace where talented and motivated individuals can thrive and contribute to our customers' success. Are you a detail-oriented professional with a passion for excellent customer service? Mid-Atlantic Waste Systems is on the lookout for a dynamic and dedicated Service Writer to become a key player in our team. If you have a knack for data entry, a solid grasp of Microsoft Word and Excel, and a talent for clear communication, we want to hear from you! Are you ready to GEAR UP for success? Apply today and start your journey with us! Benefits: Competitive Pay: $25.00-$30.00/Hour Work-life Balance: Monday-Friday from 7:30a-4:00p (NO WEEKENDS) Comprehensive Benefits: Enjoy medical, dental, and vision coverage, life insurance, and both short- and long-term disability plans. Financial Security: Take advantage of paid time off, a 401K with company match, and an employee referral bonus. Professional Growth: Benefit from on-the-job training and exclusive vendor training opportunities. What You'll Do: Customer Service: Be the first point of contact for all truck service needs. Ensure every interaction is handled with professionalism. Document complaints, communicate quotes, and update customers on their job status. Scheduling: Work closely with the Service Manager to schedule diagnostics, identify additional repairs, and validate completed work. Administrative Duties: Manage customer records, create and write up service quotes, open and close work orders, order parts, schedule technicians, and handle warranty claims. Additional Tasks: Answer phones, file documents, and monitor vehicle fleet maintenance. What We're Looking For: Proficiency in Dealer Management Systems is required; experience with e-Emphasys is a plus! Proficiency in Microsoft Office (2-4 years experience) Schedule management experience Strong communication skills (both written and verbal) Ability to multi-task in a dynamic environment High School Diploma or GED (mechanical experience is a plus but not required) At Mid-Atlantic Waste Systems, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an equal-opportunity employer and do not discriminate based on race, color, creed, religion, ancestry, age, sex, marital status, national origin, disability, handicap, or veteran status.
    $25-30 hourly 1d ago
  • Customer Service Representative

    The Market Social

    Customer Service Representative Job 16 miles from New Kensington

    The customer comes first within the hospitality industry and that is no exception. Our client's Customer Service Representatives promote products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Service Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Service Representative’s hospitality will be the difference between their encounter being just average or an exceptional one. Like the hospitality industry, the primary purpose of the Customer Service Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Service Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.The responsibilities and tasks of the Customer Service Representative consist of: Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need Keeping a record of customer interactions, processed orders, and service schedules Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff Managing a team of Junior Customer Service Representatives We want someone in the Customer Service Representative role whose qualifications include: Minimum of a high school diploma At least one year in Customer Service Representative roles or hospitality positions such as retail or restaurant Ability to recognize, apply and explain your product or service knowledge Dedicate consistent learning and training to master the craft of hospitality to increase customer experience Be an effective problem solver Outgoing personality with a passion for helping others Passion for increasing in-person hospitality skill set to build better relationships Excellent communications skills As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Service Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process. Additional information:Employment type: Full-time
    $27k-35k yearly est. 30d ago
  • Advisors South Carolina | Inside Sales Rep PA | mount pleasant, pa

    Advisors South Carolina

    Customer Service Representative Job 31 miles from New Kensington

    Inside Sales Rep We are looking for career minded individuals. This is not a job, it's a lifestyle. As an Inside Sales Rep, you'll work directly with America's self-employed small business owners and individuals to help them access an array of innovative and affordable benefit solutions. As demand for our products continue to increase, you will advise clients on a portfolio of benefits designed for their unique situation. You will also provide trusted guidance to help them find the solutions that best fits their individual needs. Skills Required Strong communication and interpersonal skills. Must be coachable. Good CRM proficiency and capability of effectively handling web demos, executing full sales presentations during sales process. Ability to work in a fast-paced and highly growing business! Customer focused approach and ability to learn and adapt to needs and changes quickly! Local Candidates Only The position we are looking to fill is not for just anyone. We are looking for someone special. It is not a 9 - 5 job where you get paid just to walk in the door and breathe. We are looking for that special person who wants to earn an income equal to the effort, time and energy they put in. Career Benefits Industry leading Compensation (Most Attractive Incentive and Reward Programs) Performance bonuses 1st year income level potential $75,000 to 125k+ Ownership Program in the company Free Company Generated Leads
    $35k-58k yearly est. 1d ago
  • Appointment Center Representative

    EAS Roofing

    Customer Service Representative Job 12 miles from New Kensington

    At EAS Roofing, we pride ourselves on delivering exceptional service and creating positive experiences for our clients. We're on the lookout for a dedicated and friendly Appointment Center Representative to join our team and help us continue providing top-notch support and organization. Role Overview: As an Appointment Center Representative, you will be the first point of contact for our clients and customers. Your role will be essential in scheduling, rescheduling, and confirming appointments while providing a welcoming and professional experience. Key Responsibilities: Client Interaction: Manage incoming calls and messages in a friendly and professional manner. Assist clients in scheduling, rescheduling, or canceling appointments as needed. Appointment Management: Maintain and update appointment schedules, ensuring accuracy and minimizing conflicts. Technology Use: Utilize our appointment scheduling software and other relevant systems efficiently. Troubleshoot basic tech issues and assist with software updates. Data Entry: Accurately input and maintain client information and appointment details in our system. Customer Service: Provide excellent customer service by addressing inquiries, resolving issues, and offering solutions in a courteous manner. Learning & Development: Stay updated with company procedures and industry best practices. Participate in training sessions to enhance skills and knowledge. Qualifications: Friendly and Professional: Exceptional interpersonal skills with a genuine ability to connect with people and provide a positive experience. Responsible: Demonstrated reliability and punctuality, with a strong work ethic and attention to detail. Tech-Savvy: Proficiency with computers and technology, including experience with appointment scheduling software. Ability to quickly adapt to new tools and systems. Willing to Learn: Eagerness to grow and learn new skills, with an open mindset towards continuous improvement. What We Offer: Supportive Environment: A friendly and collaborative team committed to your success. Training: Comprehensive training to help you excel in your role and advance in your career. Career Growth: Opportunities for professional development and career advancement within our company. Benefits: Heath benefits available, earned PTO days How to Apply: If you're enthusiastic about this opportunity and meet the qualifications listed above, we'd love to hear from you! Please submit your resume and a brief cover letter explaining why you're a great fit for this role! Join us at EAS Roofing and be a part of a dynamic team dedicated to making a difference every day. We look forward to your application!
    $26k-34k yearly est. 31d ago
  • Customer Service Representative - UniFirst

    New Kensington Pa

    Customer Service Representative Job In New Kensington, PA

    What we're looking for: 2 years of Customer Service experience in an administrative setting is preferred. Prior Accounts Receivable experience is highly encouraged. High School diploma or GED equivalent is recommended. Verbal & written communication skills\: professional telephone and email etiquette. Essential skills\: active listener, responsive, and personable. Computer skills\: proficient knowledge of Microsoft Office products (i.e. Outlook, Excel, Word, TEAMS, etc) Time management and organizational skills with attention to detail. A collaborative, team-player capable of working independently. Problem solver in a dynamic environment. Comfortable performing basic mathematical skills (i.e. adding, subtracting, multiplying, dividing, etc.) Must be able to lift up to 25 pounds, occasionally carry parcels or packages, walk short distances, and sit for extended periods. What's in it for you? Training: We emphasize continuous learning and professional development, fostering a culture of growth and enabling team partners to reach their full potential. You'll receive on-the-job training, robust online training modules through our Service Certificate Program - Customer Service Representative, and access to UniFirst's innovative training platform, The Learning Center. Career Mobility: We're a growing company offering significant avenues for personal development and growth. Some companies like to promote from within, we love to! Community Culture: Our unique community culture is what makes UniFirst an organization that stands out from the rest. Diversity\: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful. Pay & Benefits:
    $27k-35k yearly est. 3d ago
  • Customer Service Rep(09611) - New Ken Domino's

    Domino's Franchise

    Customer Service Representative Job In New Kensington, PA

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino’s Pizza guidelines. Maintaining a clean and organized work environment from our customer’s viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $27k-35k yearly est. 3d ago
  • Call Center Representative

    Cellular Sales 4.5company rating

    Customer Service Representative Job 22 miles from New Kensington

    Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best? We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+. JOB DESCRIPTION Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity. Essential Functions Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character Competencies Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology. Supervisory ResponsibilityThis position has no supervisory responsibilities. Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands Must be able to sit for long periods of time The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary. Position Type/Expected Hours of WorkThis is a full-time position. TravelNo travel is expected for this position. Required Education and Experience High School diploma or GED Preferred Education and Experience Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key) Essentials * Positive attitude * High school diploma or equivalent; college degree preferred * Minimum two years of related work experience * Effective communication skills * Interest and understanding of technology products and services * Business ownership mentality Compensation * The highest in the wireless industry
    $26k-31k yearly est. 27d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in New Kensington, PA?

The average customer service representative in New Kensington, PA earns between $24,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In New Kensington, PA

$31,000

What are the biggest employers of Customer Service Representatives in New Kensington, PA?

The biggest employers of Customer Service Representatives in New Kensington, PA are:
  1. Domino's Franchise
  2. S&T Ban
  3. UniFirst
  4. ServiceMaster Restore
  5. Domino's Pizza
  6. Stbank
  7. BLACKBURN'S Home Medical Equipment & Supplies
  8. IICRC
  9. New Kensington Pa
  10. Seneca Landfill, Inc.
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