Customer service representative jobs in New Orleans, LA - 585 jobs

This position is responsible for the timely coding of professional services based on provider documentation, ensuring that all services are in compliance with the Tulane University MedicalGroup (TUMG) Guidelines. Responsibilities also include maintaining knowledge base relative to billing functions, internal and external regulations and documentation issues. This person must be able to work independently and process large quantities of data. The ability to communicate clearly and professionally with providers, administrators (DBON) and the TUMG staff and respond timely and accurately to inquiries are key elements required of the individual in this position.• Proficient computer skills and a working knowledge of Microsoft Office software applications, including Word and Excel. * Accurate keyboarding skills * Excellent written and verbal communication skills. * Ability to work independently and demonstrate initiative * Good organizational skills. * Ability to be flexible and proactive in a changing environment. * Tactful and professional interpersonal relationships with others. SPECIAL REQUIRED ABILITY FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Ability to complete and pass successfully the required occupational health screening referenced in the University's Animal Handler Health Surveillance Program on an annual basis. REQUIRED BACKGROUND CHECK, PHYSICAL, AND DRUG SCREENING FOR INCUMBENTS WHO HAVE CONTACT OR EXPOSURE TO ANIMALS OR ANIMAL TISSUES: Selected candidates must complete and pass a background check and an occupational health screening as a condition of employment. For identified jobs, a drug screening will also be required. The background investigation, required occupational health screening, and any required drug screening will be conducted after a conditional employment offer has been extended. * High School Diploma or equivalent * 3 years' multispecialty physician services coding experience. * High school diploma or equivalent plus certification as a Certified Professional Coder (CPC) or Certified Coding Specialist (CCS) * Working knowledge of revenue cycle * One year IDX, Meditech, and EHR experience

Job Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day What we provide Minimum salary $18.00/hour; salary will be increased dependent upon experience, licensing and performance. Once licensed, bonuses and commissions will be paid on sales performance. Paid time off (vacation) Retirement plan (after first year) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license (required) Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

We are currently hiring motivated, customer-focused individuals to join our team as Entry-Level Customer Representatives. This is an excellent opportunity for candidates looking to build a long-term career in sales and customer engagement while receiving hands-on training and performance-based growth opportunities. In this role, you'll work directly with customers, support sales efforts, and deliver a high-quality customer experience. You'll gain valuable skills in communication, relationship building, and sales strategy in a fast-paced, team-oriented environment. What You'll Do: Engage with customers to understand their needs and provide solutions Support sales efforts through effective communication and follow-up Manage and process customer interactions accurately and efficiently Provide prompt, professional, and personalized service Resolve customer questions or concerns with care and confidence Build and maintain strong, long-term customer relationships Collaborate with team members to meet individual and team sales goals What You'll Bring: Strong communication and interpersonal skills Customer-first mindset with an interest in sales and relationship building Coachable attitude and willingness to learn Strong organizational skills and attention to detail Problem-solving abilities and a positive, team-oriented approach Ability to thrive in a fast-paced, performance-driven environment Previous experience in sales or customer service is a plus but not required What's Offered: Paid training and ongoing professional development Hourly base pay, paid weekly Commission and bonus opportunities Flexible scheduling options Supportive and inclusive team culture Clear performance-based advancement opportunities Unlimited vacation and personal days Autonomy to make an impact and see results Whether you're just starting your career or looking to transition into sales, this role provides the training, support, and earning potential to help you succeed. Equal Opportunity Statement: This organization is an Equal Opportunity Employer and is committed to providing a workplace free from discrimination based on race, color, religion, sex, age, disability, national origin, or any other protected status.

Why Solar Alternatives? Join our mission at Solar Alternatives to help our community embrace clean energy solutions! As a leading provider of solar energy, standby power, and energy efficiency, we strive to make a sustainable future accessible to everyone. Our Call Center Specialists play a crucial role as the first contact for prospective solar owners, acting as brand ambassadors for clean energy. In this exciting role, you will have the opportunity to earn between $25 to $35+ per hour, with uncapped earning potential based on your performance. Here at Solar Alternatives, we prioritize a flexible schedule that allows for job independence, while also fostering teamwork and innovation. You will easily collaborate with colleagues, team leaders, and managers, and you'll be encouraged to bring fresh ideas and insights to the table. Requirements Exceptional communication skills - Friendly and persuasive (Retail or hospitality experience is a plus) Prior customer service, hospitality, or retail sales experience - Tenacity is key; don't take NO for an answer! A self-motivated, entrepreneurial mindset that is proactive and results-driven Organized and goal-oriented with strong phone call and email etiquette Able to set appointments with potential clients that can lead to sales opportunities Maintain and update lead data in the company CRM tool Initiate and support the sales process for the broader team Consistent work schedule and reliable availability Present yourself professionally and maintain a positive attitude with all prospects Benefits Benefits: Base of $17 per hour plus commission per appointment set Two weeks paid leave, plus 7 bank holidays Health insurance, vision & dental 401K with company match Advanced product and sales training to ensure success Use of professional company tools including customized CRM and VOIP system The peace of mind that comes with offering only best in class products, installation, and services

About Louisiana Pain Specialists Louisiana Pain Specialists is committed to improving the quality of life for individuals experiencing chronic and acute pain. Everyone deserves to enjoy life and wellness. We believe in a balanced approach of appropriate medications and safe, minimally invasive interventional treatments that are substantiated with results. Our physicians and providers are dedicated to educating our patients and providing compassionate care to bring relief to those who are suffering. Position Summary As a Call Center Representative at Louisiana Pain Specialists, you will serve as the first point of contact for patients seeking support, information, or assistance. You will play a vital role in scheduling appointments, answering patient inquiries, verifying insurance, and ensuring each caller receives a positive and empathetic experience. This role requires excellent communication skills, a customer-first attitude, and the ability to handle sensitive patient information with confidentiality and professionalism. Key Responsibilities Answer inbound calls and respond to patient inquiries in a courteous, compassionate, and professional manner. Schedule, reschedule, and confirm appointments according to provider availability and patient needs. Verify insurance eligibility and coverage and collect or update patient demographic and contact information. Triage calls appropriately, transferring to clinical staff or other departments as needed. Document all patient interactions accurately in the electronic medical record (EMR) system. Provide clear instructions and information regarding office policies, treatment preparation, and follow-up care. Manage high call volume while maintaining quality service standards and productivity metrics. Qualifications High school diploma or equivalent (required). Minimum 1 year of call center, front desk, or customer service experience, preferably in a healthcare setting. Familiarity with medical terminology, insurance verification, and EMR systems is a plus. Bilingual in English and Spanish is a strong advantage. Excellent verbal and written communication skills. Ability to handle confidential information with discretion and comply with HIPAA regulations. Strong organizational and multitasking abilities. Compassionate, patient-focused mindset.

• The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.

Job Description Call Center Representative Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. ************** Powered by JazzHR 5qVZmqeRZi

About Us At Entertainment Travel Associates, we specialize in providing exceptional travel experiences tailored to our clients' unique needs. Based in Tampa, FL, our team is dedicated to delivering seamless service, unforgettable journeys, and a commitment to excellence in the travel and entertainment industry. Join us and become part of a growing company where professionalism meets passion. Job Description Introduction We're looking for an energetic Call Center Representative to support structured, people-focused service initiatives. This role is ideal for someone who enjoys teamwork and developing confidence in a dynamic environment. Responsibilities Support customer interactions during daily on-site activities. Assist with service initiatives and team objectives. Help ensure smooth and positive experiences. Maintain a professional and approachable presence. Collaborate closely with team members to meet daily goals. What We Offer Hands-on training and ongoing coaching. A youthful, team-oriented workplace culture. Opportunities for growth into advanced service roles. Performance-based incentives and recognition. If you're ready to grow in a dynamic service role, apply today. Qualifications Positive, energetic, and people-oriented. Comfortable in structured, fast-paced settings. Reliable and eager to learn. Team-focused with a professional attitude. Additional Information Competitive Salary Flexible Work Schedule Paid Time Off (PTO) Health & Wellness Professional Development Employee Discounts

Benefits: Competitive salary Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED College degree Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal Experience with Service Titan software is strongly preferred. About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $15.00 - $20.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

Reservationists at Emeril's will answer phones and take dining reservations and also perform host/hostess duties during service. Experience in fine dining and “Open Table” reservation system preferred. Candidates for this position must have a professional, friendly and enthusiastic phone presence and ability to interact with guests with a positive impact. They should also have excellent written and verbal communication skills. Good grooming, the ability to get along well with others and to work in a fast paced environment are essential.

Hawkeye Hotels represents the highest quality, state of the art hotels that are either new or newly renovated. We take it as a matter of professional pride to exceed the highest expectation of today's sophisticated travelers. Founded in 1982 with one roadside hotel in Mena, Arkansas, Hawkeye Hotels has become one of the fastest-growing family-owned hospitality companies in the U.S. We maintain lasting affiliations with leading brands, including Marriott, Hilton, and InterContinental. If you share our passion for delivering exceptional experiences to our guests, apply today to join our team! As the Guest Service Representative, you will interact with our guests to ensure their expectations are exceeded. Ensures clear communication with guests during the arrival and departure experience, phone interactions as well as general requests from guests. Be well versed in promotions, events, pricing, and sales strategy to meet the guest's request. Efficiently handles all payments received. Ensures key control as well as other systems and procedures are in place and followed for guest safety and security. Offers guests assistance whenever possible. Responsible for resolving escalated customer relations issues. QUALIFICATIONS: Previous customer service experience. Excellent computer and typing skills are required. Ability to communicate effectively with the public and other Team Members. Hawkeye Hotels is an Equal Opportunity Employer that considers applicants without regard to race, sex, religion, national origin, sexual orientation, gender identity, disability or protected veteran status.

Full-time Description The Financial Specialist will engage with members in a blended Video/-Call Center environment consisting of telephone, interactive video, web chat, secure email, and online credit union interactions. Member interactions will be handled through interactive video, phone, email, live chat, and other electronic forms of communication. The Financial Specialist will work as part of a team under the direction of the Financial Specialist Manager. This representative will support department objectives through direct member interactions, adhere to quality standards, and perform administrative tasks. Essential Functions/Responsibilities: Provide exceptional member service through quality conversations and timely communications. Conducts work in a Video/Call Center environment and in a variety of computer programs. Ethically conducts operational tasks related to protecting members and credit union assets and related to regulatory compliance, including properly documenting account opening, completing logs and other records to document proper procedures, obtaining, and ensuring the accuracy of all regulatory and procedural documentation. Protects all member information and credit union trade secrets and business records as confidential and follows all credit union policies for communication with members, vendors, and associates. Provide front-line member support through multiple service requests or inquiries submitted through email, Secure Mail, Web Chat, or other Digital Channels. Process member support requests and inquiries, including, but not limited to Reg E Inquiries, Stop Payments, ACH inquiries, and Account Information. Close accounts, Password Reset, etc. Perform all tasks necessary to establish new accounts: Perform all due diligence required for new accounts, process applications, deliver fulfillment materials, and upload approved accounts. Maintain a personally professional and presentable appearance in all internal and external member interactions. Be fully proficient with the video/phone system and online credit union tasks. Engage with members in a professional and friendly manner while providing a positive brand experience during each member's interaction. Maintains current knowledge and consistent compliance with regulations and credit union policies and procedures related to the position, including but not limited to Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC) requirements; Employee Handbook policies; and Operations, Audit, and Security policies, through regular and thorough training. Assist with troubleshooting and issue resolution tasks associated with the Video Banking or Telephone System and liaise appropriately with the Financial Specialist Manager, Branch, Operations, and/or IT staff in problem identification and resolution. Work with individuals in other departments (retail branches, deposit operations, online credit union, and member relations) to address Video/Call Center Department issues and escalations. Regular attendance is required, working at the worksite during regular Video/Call Center business hours. Must have the ability to effectively cross-sell credit union products and services. Collaborates with team members during times of excess workload to pick up overflow tasks. Utilizes communication skills to identify and address members' needs while representing the Credit Union in a positive way. Contributes to building profitable, long-term relationships with our members to reach our business objectives. Works harmoniously with others with exemplary interpersonal skills. Works on strict deadlines which require prompt attention to detail and reliable attendance. Work Schedules: Monday - Friday 8:00 AM - 5:00 PM Location: 5500 Veterans Memorial Blvd., Metairie, LA 70003 Required Skills/Abilities: Ability to communicate effectively in person, on-screen, over the phone, and in writing. Ability to solve problems while working directly with external and/or internal members. Familiarity and high comfort level with a variety of electronic forms of communication, phone, video, social media, email, etc. Strong attention to detail and ability to complete work accurately. Proficient in basic office skills/equipment, including computer, email, ten-key calculator, copier, scanner/fax, typing, telephone, organization systems, and Microsoft Office suite of products. Ability to think logically in order to analyze situations, resolve problems, and make sound decisions. Ability to handle multiple tasks simultaneously. Proficient at working with multiple computer and software systems. Strong employee coaching skills. Good organization and time management skills. Ability to listen, develop/suggest solutions to problems, and retain confidential information. Our full-time employees enjoy amazing benefits, including: Medical, Dental, Vision, and Basic Life Insurance Employer - Paid Supplemental Health Insurance STD & Employer-Paid LTD PTO & Paid Holidays Requirements Education and Experience: High School Diploma or equivalent. 1-year member service, retail credit union, or equivalent experience. Knowledge of credit union products and services (preferred).

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential.

Monarch Medical Management is seeking a dependable and compassionate Call Center Representative to join our fast-paced, high call volume healthcare call center. As the first point of contact for our patients, you will be responsible for handling a large volume of incoming and outgoing calls, assisting with appointment scheduling, insurance verification, and supporting patients throughout their care journey. The ideal candidate thrives in a busy environment, communicates clearly and empathetically, and remains organized under pressure. Strong attention to detail, multitasking ability, and a professional demeanor are essential. Key Responsibilities Patient Communication and Support Handle a high volume of inbound and outbound calls daily in a courteous and professional manner Use approved call scripts to assist patients with scheduling, inquiries, and follow-ups Focus on one-call resolution, directing calls or taking detailed messages when needed Appointment Scheduling and Coordination Schedule, reschedule, and cancel appointments in eClinicalWorks (eCW) Complete necessary scheduling checklists (such as Ortho Spine or Ortho Extremity) Coordinate patient transportation (such as Uber) and confirm logistics Follow up on approvals and referrals with attorneys, clinics, and insurance carriers Patient Records and Insurance Management Accurately collect and verify patient demographics and insurance details Maintain and update patient accounts, including Workers' Compensation cases Administrative Support and Documentation Enter, retrieve, and update patient records in electronic health systems Manage email communications with attorneys, providers, and internal departments Process medical record requests and send necessary documents securely Compliance and Confidentiality Comply with HIPAA, privacy policies, and clinic procedures Stay current with healthcare regulations and insurance policy changes Qualifications High school diploma or equivalent required; some college preferred Experience handling high call volumes in a healthcare or customer service setting is strongly preferred Familiarity with eClinicalWorks and medical terminology is a plus Strong multitasking skills and attention to detail Proficient in using computer systems and electronic health records (EHR) Excellent communication and interpersonal skills Benefits Health, vision, and dental insurance after 60 days Paid time off (PTO) Continued education opportunities Retirement plan options If you are passionate about helping others and thrive in a dynamic call center environment, we encourage you to apply. Monarch Medical Management is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

Are you friendly? Do you enjoy helping a guest get the best experience possible? Can you multitask? Do you like to learn new things everyday? Are you adaptable and open-minded? Are you a self-starter? Do you thrive in a performance-based environment? Then we want you to come work with us! We will train you! Responsibilities include: Answering customer questions and inquiries by phone, email, and live chat on our website Taking and processing orders for our customers who purchase tickets Use Sales skills to obtain a high call to sale ratio Data entry, helping to keep track of our customers' data Assisting with other projects around the office If you're someone who enjoys always having something to do, is responsible, and friendly, you may be a good applicant for this position. You MUST: Be available to work weekends and rotating holidays Be dependable Have a desire to help our customers Have a great 'phone' personality - Having a great in person one helps too Understand that our guests are our #1 priority Be a quick learner - You'll need to learn all of our tours, in all of our cities, and details about those cities which would help a tourist - "Where can I find parking". We look forward to hearing from you!

Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities Receiving inbound sales phone calls and leads Identifying the client's needs and scheduling appointments Placing outbound phone calls to potential leads Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc Contacting clients prior to appointment date to confirm appointment Mailing marketing letters to provided leads Following up post visit to ensure customer satisfaction Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical Health Savings Account Dental Vision Basic Life Insurance Supplemental Life Insurance Short Term Disability Long Term Disability Accident Critical Illness Cancer Insurance About Us Welcome to our Employment Opportunities page! Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today!

Job DescriptionDescription: • The Telephone Operator shall receive all incoming telephone calls and refer them to the requested party or to the most appropriate extension number. • The Telephone Operator shall respond to all operator assisted calls within 30 seconds and initiate appropriate action(s) upon request from the caller. Progress reports to callers on hold should be given at least every minute. Less than 5% abandonment rate is acceptable. Note the caller's request to eliminate asking the caller to repeat information. • The Telephone Operator shall places toll (long distance) calls using commercial and Government access lines as authorized by SLVHCS policy. • The Telephone Operator shall handle emergency calls, such as cardiac arrests, telephone or telephone system failure, fire alarms, control panel alarms, bomb threats, disasters, etc., by contacting the appropriate SLVHCS personnel and/or telephone technician. • The Telephone Operator shall provide paging services to all SLVHCS staff upon request from outside personnel as well as SLVHCS personnel. • The Telephone Operator shall maintain an operator log on unusual or emergency incidents, such as cardiac arrests, telephone or telephone system failures, fire alarms, bomb threats, etc. Submit a daily summary to Contracting Officer's Representative (COR) on all unusual incidents. • The Telephone Operator shall maintain records on the general operation of the service, such as telephone repairs, pager repairs, Federal Telecommunications Services, and Commercial long-distance calls. • The Telephone Operator shall provide general information and refer information to the appropriate services. • The Telephone Operator shall use telephone system to alert the VA Police and Security Service to report emergency situations such as alarm alerts, urgent safety, etc. • The Telephone Operator shall provide general and patient information to direct person-to-person contacts. • The Telephone Operator shall maintain employee, and organizational files to provide rapid and accurate processing of calls and disbursement of information, updating as information changes. • The Telephone Operator shall receive and log general telephone troubles. Immediately notify telephone technician or other appropriate authorities of emergency outages or troubles, i.e., telephones located in critical areas, multiple telephone failure in one location, or telephone switch malfunctions. • The Telephone Operator shall safeguard immediate work area from unauthorized visitors. • The Telephone Operator shall accept collect calls as authorized by SLVHCS policy. • The Telephone Operator shall conduct personal business through the use of public telephones. • The Telephone Operator shall demonstrate professionalism in all contacts via telephone or in person. All calls should be responded to in a courteous and tactful manner with a pleasant-sounding voice. Requirements: EDUCATION AND QUALIFICATIONS: • Associate Degree or equivalent. MINIMUM REQUIRED SKILLS/EXPERIENCE: • The Telephone Operator should have two years of previous switchboard experience. • The Telephone Operator shall be able to assume the responsibility for placing a variety of special calls (e.g., conference calls, long distance calls, and local calls) over varied circuits or routings, or performing information operator work, which requires knowledge of the organizational units and major functions of a large multi-division organization. • The Telephone Operator shall have the ability to meet and deal with people from a variety of backgrounds, with varying levels of understanding, work under pressure and stressful conditions, and adapt to changing working conditions. • The Telephone Operator shall perform various communications and/or emergency activities.

Luxury Bath is one of the fastest growing brands in the acrylic bath remodeling industry. We are looking for quality people to join our winning team. Our goal is simple, to beautify bathrooms across North America by manufacturing and installing attractive, durable and maintenance-free bath remodeling fixtures. Thereby, we enrich the lives of those we touch. We are looking to hire an experienced Call Center Representative at our Harahan, Louisiana office. This is NOT a remote position. A qualified applicant will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Base salary per hour based on competitive hourly pay plus commission. Room for advancement. Limited positions available. APPLY NOW! Job duties include: Schedule and confirm appointments Answer inbound calls and make outbound calls Customer Service Manage sales reps schedules Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes an hourly rate and bonus opportunities. **************

Job Description Business Development Center (BDC) Representative The Business Development Center Representative is responsible for receiving all incoming sales calls, establishing relationships with customers and scheduling appointments for the Sales Associates. The BDC Representative interacts daily with the BDC Manager, Sales Associates, Sales Managers, support staff and customers. Responsibilities Receiving inbound sales phone calls and leads Identifying the client's needs and scheduling appointments Placing outbound phone calls to potential leads Ensuring all clients concerns are addressed prior to appointment date such as cost, warranty questions, appointment duration, etc Contacting clients prior to appointment date to confirm appointment Mailing marketing letters to provided leads Following up post visit to ensure customer satisfaction Requirements High school diploma or equivalent Excellent oral, written and interpersonal communication skills Extensive customer service, sales, or telemarketing background Computer literacy, strong organizational and follow-up skills Ability to read and comprehend instructions and information Excellent problem solving skills Education and/or Experience High School Diploma or GED; or one to two years related experience and/or training; or equivalent combination of education and experience. Benefits Medical Health Savings Account Dental Vision Basic Life Insurance Supplemental Life Insurance Short Term Disability Long Term Disability Accident Critical Illness Cancer Insurance About Us Welcome to our Employment Opportunities page! Northshore Toyota is interested in finding talented individuals who are looking for a rewarding and challenging career in the automotive industry. We offer an excellent benefit package and a great working environment with many different employment opportunities ranging from sales to service to management. If you want to set yourself apart from the ordinary routine of the average job, possess the unique ability to consistently provide outstanding customer service, and have a dedication to excellence. Apply today!