Customer Service Representative Jobs in Newington, CT

Job Title: Customer Care Specialist Duration: 6+ Months (High Possibility of extension) Qualifications: 3-5 years direct customer contact and communication Responsibilities: The Customer Care Specialist is a customer focused, patient, empathetic, and passionately communicative customer advocate and can use technology effectively to convey information and instructions clearly to a customer. The incumbent should have a friendly disposition, a willingness to learn, a strong work ethic, and a sincere desire to help people. CCS will be responsible for providing excellent customer service and building customer loyalty through the courteous, efficient handling of customer interactions (chat, phone, and email) according to our brand guidelines and requirements. This position will rely heavily on their industry and product knowledge to prioritize customer issues and ensure communication and expectations are met throughout the process. Incumbents in this role will need to be able to seamlessly put themselves in the customers' shoes and advocate for the customers when necessary. Responsibilities include: Primary triage for all customer issue escalations Facilitate credit approvals for new customers and credit line increases for existing customers Lead customer retention efforts with effective problem-solving skills Resolve all level customer complaints concerning billing, products or services rendered, by providing timely solutions to the customer, understanding when high level customers need further escalation to upper management. Lead problem resolution efforts with QA and other key departments to identify root cause and corrective action needed Manage customer return and credit process for higher level customers Provide pricing and lead time quotations to customers in a timely manner Support the onboarding of all new higher-level customers through credit and other internal systems Clearly, consistently, and effectively communicate with customers by phone, email and/or in person to receive orders, cancellations, and changes in product(s) or to clarify needs and requirements

Now Hiring: Customer Service Representative (Medicare Focused) | Contract-to-Hire Opportunity Are you a compassionate problem-solver with a passion for helping others? Do you thrive in a supportive, fast-paced environment where your communication and multitasking skills shine? If so, we want to meet you! We're seeking a Customer Service Representative to join our growing team and be the friendly, knowledgeable point of contact for our valued Medicare (65+) client base. This is a temp-to-hire role with full-time hours and a clear path to permanent employment. What You'll Do: Provide outstanding support via phone and email with empathy, patience, and professionalism Assist members with insurance claims, Medicare & Part D questions, and prescription issues No prior Medicare customer service needed, will accept applicants with strong customer service / call center background Serve as the liaison between members, providers, pharmacies, and insurance carriers Navigate databases and systems efficiently (basic computer skills required) Document interactions and follow up to ensure resolutions Stay organized and adaptable in a dynamic team setting Schedule & Details: Location: Avon, CT 06001 Pay: $18 per hour Hours: 10:00 AM - 6:00 PM, (Monday-Friday) Lunch: Choose 30 or 60 minutes (unpaid) Work Week: 35-37.5 hours based on lunch choice Training: Compliance training required What We're Looking For: Strong customer service background Excellent verbal and written communication Working knowledge of insurance/Medicare terminology preferred Proficiency in Outlook, Word, and Excel Problem-solving mindset and collaborative spirit Ability to multi-task, adapt, and follow up with precision Experience working with a senior population is a plus! Perks That Set Us Apart: Free lunch benefit - up to $20/day covered Be part of a mission-driven team focused on making a difference for Medicare participants Immediate interviews available - we're ready to hire! If you're ready to bring your skills to a role where compassion meets action, apply now - we're excited to hear from you!

Do you love connecting with people face-to-face and helping them find the right solutions? The Connecticut Team is looking for a motivated and personable Customer Service & Sales Representative to join our team and work directly with our customers in person. What You'll Do: Greet and assist customers in person with product information, service options, and solutions Build strong, lasting relationships with clients through outstanding service Educate customers on our offerings and help match them to their needs Drive sales by identifying opportunities to upsell or recommend additional products/services Maintain accurate records of customer interactions and sales activity Represent the brand with professionalism and enthusiasm at all times What We're Looking For: 1+ years of experience in customer service, in-person sales, or a similar role Friendly, confident, and professional communication style Comfortable working in a fast-paced, customer-facing environment Strong problem-solving skills and a results-driven mindset Reliable, punctual, and detail-oriented High school diploma or equivalent (college degree a plus) Why Join Us: Hands-on training and clear career growth paths Supportive, team-oriented workplace Opportunities to build lasting relationships with customers and develop real sales skills

Required Skills & Experience -At least 2-3+ years experience in customer support/service roles -Patience, empathy, and the ability to remain calm and solution-oriented in tough situations. -Confidence using communication tools and CRM platforms (training provided). -Desire to build relationships with customers and contribute to long-term satisfaction. Job Description Insight Global is seeking a Customer Support Associate to help with a client in the ecommerce space. This individual will help handle all inquiries from customers via phone, chat, and email. This role is responsible for de-escalating all concerns and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est. Responsibilities: -Handle second-level escalations and requests with empathy and clarity. -De-escalate and resolve customer concerns with follow-up communication to ensure satisfaction. -Contact customers proactively in the event of order delays, shipping issues, or concerns with delivery. -Monitor and respond to negative online reviews (Trustpilot, Google, BBB, etc.) with thoughtful outreach. -Collaborate closely with our Customer Service and Logistics teams to ensure seamless resolution of issues. -Keep accurate documentation and escalate unresolved issues with proper notes.

Primary Role: Responsible for carrying out the company's mission, goals and objectives. Supports the telephone sales team and works directly with clients and third parties to provide the highest level of customer service. Works internally with the purchasing, warehouse and operations departments to prepare and generate information for effective customer service and warranty. Responsibilities: Travel and perform professional training programs to customers at customer locations. Responsible for ensuring that all orders are processed in an accurate and timely manner Obtain all job related equipment and services at the lowest cost with focus on total value Obtain manufacturer shipping schedule on all equipment ordered and relay to Project Manager Expedite equipment when necessary Recommend alternate suppliers where a savings in cost or improved delivery will result Resolve any problems that arise in relation to delivery dates, quality, quantity or cost of purchased goods and services Issue purchase orders for job related equipment Review discrepancies in invoices which are not in complete agreement with purchase orders Responsible for processing return of unused or incorrect equipment Assist with negotiating contracts with vendors Assist with reports and documentation when required Other duties as required or assigned from time to time Travel: Travel may be required. Additional Skills and Abilities: Excellent written and verbal communication skills. Must be responsible, self-motivated, self-starter, personable and well-organized. Superior customer service skills to deal with both internal and external customers. Ability to manage multiple tasks simultaneously. Strong interpersonal skills; ability to work with diverse groups. Proficiency in the use of personal computers including such programs as MS Word, Excel, Access, PowerPoint and Outlook. Ability to demonstrate planning, organizing and implementing skills which allow the successful completion of a project by a specific due date. Must be able to effectively handle stressful situations. Must be able to read and effectively interpret general business documentation. Valid and current drivers license.

About Milestone: Milestone is an international company that specializes in innovative sample preparation solutions used in laboratories worldwide. With over 20 years of success, Milestone is built on a sustainable organic growth strategy that offers integrated solutions. These solutions enable our clients to achieve faster, safer, easier and more cost-effective processes for their operations. With over 50 patents and 25,000 systems globally, Milestone is a market leader committed to providing the scientific and industrial communities with the highest quality instrumentation. About the Role: We are seeking a Service Specialist to provide high-level technical expertise for our advanced laboratory instrumentation. For the first 6-12 months, this will be a hybrid of in-office and field work during a comprehensive training program. About half your time will be spent traveling throughout the Southern Gulf region to support clients on-site. The other half, you'll be based at our Shelton, CT headquarters, supporting clients and the service team with remote troubleshooting. In addition to electromechanical support, the Service Specialist plays a key role in training development, SOP creation, and process optimization to enhance service efficiency. The initial fieldwork phase is designed to give you first-hand experience with our instrumentation and an understanding of the challenges faced by our Field Service Engineers and clients. After the first year of immersive field training, you'll transition to an in-office support and training role, giving you a long-term home base and greater stability. Responsibilities: Technical Troubleshooting & Remote Diagnostics Act as the technical expert for diagnosing and resolving complex electromechanical issues across Milestone's advanced laboratory instrumentation. Deliver expert-level remote diagnostics and troubleshooting via phone and email, guiding clients and Field Service Engineers through issue resolution. Utilize electrical schematics, software tools, and diagnostic equipment (e.g., multimeters) to identify root causes and recommend solutions. Document service cases in Salesforce with clear, concise, and actionable technical notes. Escalate and collaborate with the Service Manager and Milestone partners on advanced issues. Field Support & Travel Provide on-site service support, including repairs and preventative maintenance within the Southern Gulf territory (approx. 50% travel). Coordinate client visits and maintain cost-effective travel plans within Milestone's travel policy. Support client retention and satisfaction during field visits by identifying additional accessories, consumables, and service opportunities. Training & Knowledge Development Develop and refine technical SOPs, troubleshooting guides, and training materials to improve service efficiency. Lead technical training programs for internal teams, ensuring effective knowledge transfer. Conduct in-house training sessions for new hires and developing employees on instrumentation function, repair, and maintenance best practices. Service Operations & Collaboration Collaborate with the Service Manager to improve service strategies and workflows. Provide backup support for service coordination tasks as needed. Requirements: Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related field; OR Associate's degree, technical diploma, or certification in Electrical/Mechanical Technology, Mechatronics, Electronics, Industrial Maintenance, or similar; OR Equivalent hands-on experience in field service, technical support, or instrumentation repair. Technical Background: 4+ years of experience in field service, technical support, or electromechanical troubleshooting and repair. Ability to read electrical schematics and use diagnostic tools like multimeters. Familiarity with diagnostic software and instrumentation control software. Background in analytical instrumentation, complex laboratory equipment, or biomedical industries. Ability to prioritize and manage multiple responsibilities in a fast-paced environment. Client Relationship Skills: Experience with client interactions. Ability to present technical information in a clear, concise manner. Exceptional written and verbal communication and interpersonal skills. Travel: Ability and willingness to travel approximately 50% of the time, primarily within the Southern Gulf region. Must be comfortable with overnight travel and independent work in the field. Computer Skills: Proficient in MS Office. Experience with Salesforce, ServiceMax, or similar platforms is preferred. Benefits Milestone will offer you: All travel expenses covered upfront - no out-of-pocket costs or mileage tracking. Corporate card + rental car for every trip. Comprehensive benefit package (medical, dental, vision) We will cover 70% of your medical premium and 60% of any spouse/dependents We will provide STD, LTD, and Basic Life Insurance coverage at no cost to you You can contribute to the 401k after 90 days of service We will contribute 3% of your salary after 1 year of service We will support ongoing training and development of your skills

Scan-Optics is a leading global provider of cloud based, AI, Intelligent Data Management solutions, professional services, business process management and support services to B2B, government and higher education institutions. Our pioneering technology has been shaping the industry by using data technologies paired with cognitive and AI advances. We're using cutting edge AI technology and machine learning to bring you easy.forward™ , an Intelligent Data Management solution that captures data securely and accurately! As leaders in this revolutionary field, we understand not only the technological nuances of intelligent data management we also know how to make that intelligent processing work through a human-centered design approach. Are you ready to join a fun, fast paced, growing company? What You Will Be Doing: · Review and confirm the scope of work provided by the Sales team. · Establish and coordinate on-boarding of new client work projects. · Conduct meetings with clients to ensure project requirements are clearly understood and agreed upon · Understand the details of how the digital information will be used and what system the client will use to host their data · Communicate regularly with internal departments and strategic partners to ensure service delivery expectations are understood. · Communicate with clients about in or out of scope requests and any pricing changes. · Coordinate with internal teams to ensure timely completion of tasks. · Monitor client purchase orders to ensure financial completion and provide overage estimates to Sales team. · Provide excellent customer service and act as the main point of contact for clients throughout the project. · Address client inquiries, concerns, and provide proactive project updates · Provide exceptional customer service (proactive and reactive) by email, phone, and written correspondence. · Manage and prioritize ever-changing project priorities · Make recommendations to systematize and improve office efficiencies and lead process improvement projects. · Other projects as assigned. What You Have: · 4+ years of experience in a customer care or customer service role · Attention to details · Strong organizational and time management skills · Ability to synthesize large quantities of complex data into actionable information · Ability to work and communicate across departments with business partners · Excellent verbal and written communication and presentation skills Perks/Benefits at Scan-Optics: · Robust benefits package including: o Medical o Dental o Vision o Additional voluntary products o PTO o 12 Paid Holidays o 401k Matching Be one of the core drivers of the company's success Potential to take on more responsibility as the company grows This is an in-person role, based in the office at our Manchester, CT headquarters.

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Bilingual Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment. Skills We Are Seeking Minimum of 1 year experience in a retail or wholesale setting, preferred Excellent customer service skills Bilingual Proficiency - candidates who are conversational in English/Spanish are preferred Green industry experience or knowledge of landscape, nursery, or irrigation product a plus Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law.

About the job Begin a career that allows you to leverage your personal drive, your people skills, and your commitment to helping others. As a Financial Services Representative with Barnum Financial Group, you'll develop the knowledge and skills needed to provide important financial guidance to people looking to protect and build their wealth. We provide a powerful combination of support including: our extensive training program, Advisor Pro. personal coaching from proven winners customized marketing support to help you acquire clients and build your brand access to a broad range of products to meet client needs tools to manage your practice and support the sales process Duties and responsibilities: Prospecting, networking and obtaining clients through various methods and strategies. Participate in our state of the art Advisor Pro Training program. Developing and maintaining long-term relationships with clients. Providing financial solutions for clients through fact gathering and needs analyses. Expanding personal knowledge and skills through ongoing professional development and joint work with fellow associates. Qualifications Strong interpersonal, organizational and communication skills. Self-starter who is goal oriented Team player with a hearty work ethic BA, BS, and/or Graduate Degree or equivalent work experience

The Patient Services Representative II (PSR II) represents the face of our company to patients who come in, both as part of their health routine or for insights into life-defining health decisions. The PSR II draws quality blood samples from patients and prepares those specimens for lab testing while following established practices and procedures. The PSR II has direct contact with patients and creates an atmosphere of trust and confidence while explaining procedures to patients and drawing blood specimens in a skillful, safe and accurate manner. The PSR II will demonstrate Leadership Behaviors while focusing on process excellence skills and sensitivity to confidentiality and accuracy to patient information. Successful applicants may be assigned to a doctor's office, a patient service center or as business needs dictate. Under the direction of the area supervisor, perform daily activities accurately and on time. Maintain a safe and professional environment. Performs with confidence, both the forensic and clinical specimen collection and processing duties following established practices and procedures. Perform verification of patient demographic info/initials, including patient signature post-venipuncture to verify tubes were labeled in their presence and that the name on the label is correct. Maintains required records and documentation. Demonstrates organizational commitment and promotes a positive image to patients, clients, employees, and the public in general. Job Requirements: Ability to provide quality, error-free work in a fast-paced environment. Ability to work independently with minimal on-site supervision. Excellent phlebotomy skills to include pediatric and geriatric. Flexible and available based on staffing needs, which includes weekends, holidays, on-call, and overtime. Committed to all Policies & Procedures, including the Company dress code, Employee Health & Safety, and Everyday Excellence Guiding Principles. Must be able to make decisions based on established procedures and exercise good judgment. Must have reliable transportation,a valid driver's license, and a clean driving record, if applicable. Travel and flexible hours required to work multiple locations and required to cover at Patient Service Center/In-Office Phlebotomy locations with minimal notice. Capable of handling multiple priorities in a high-volume setting. Must demonstrate Superior Customer Focus; ability to communicate openly and transparently with peers, supervisors, and patients; ability to accelerate and embrace change; and knowledge of our business. Training locations may vary based on trainer availability. Required Education: High school diploma or equivalent. Medical training: medical assistant or paramedic training preferred. Phlebotomy certification preferred. Required in California, Nevada, and Washington. Work Experience: Three years of phlebotomy experience required, including pediatric, geriatric and capillary collections. Minimum 2 years in a Patient Service Center environment preferred. Customer service in a retail or service environment is preferred. Keyboard/data entry experience. Benefits: Medical, Vision, and Dental Insurance Plans 401k Retirement Fund About The Company: Leading provider of diagnostic information services empowering healthier lives. Leveraging the world's largest clinical lab database, we offer insights to identify and treat diseases, promote healthy behaviors, and improve healthcare management. Serving millions of patients and healthcare providers worldwide, we're committed to a healthier world, inclusive care, and building value for all stakeholders. About GTT GTT is a minority-owned staffing firm and a subsidiary of Chenega Corporation, a Native American-owned company in Alaska. As a Native American-owned, economically disadvantaged corporation, we highly value diverse and inclusive workplaces. Our clients are Fortune 500 banking, insurance, financial services, and technology companies, along with some of the nation's largest life sciences, biotech, utility, and retail companies across the US and Canada. We look forward to helping you land your next great career opportunity! 25-22317 #gttqst #gttjobs

Rexel USA is recognized as a Great Place to Work! _Rexel USA includes the following companies: Rexel, Gexpro, Platt & Mayer._ A career with us offers professional growth, career advancement, unlimited opportunities to learn, and a fun, inclusive culture. We are committed to creating a diverse workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you're passionate about problem-solving and relationship building, join our team and unlock a world of digital tools, customer integration services, and top-tier products to exceed customer expectations. Benefit from our strong partnerships with leading suppliers to secure and retain new customers. Don't miss the chance to apply for the Inside Sales Representative at Rexel USA today! *The position of Inside Sales Representative will be based out of our West Springfield, MA location!* Summary The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include establishing and maintaining customer relationships, processing quotes and orders for customers, pursuing product and application knowledge, and prospecting for additional organic growth from existing customer base. What You'll Do * Processes telephone orders by quoting product prices, delivery specifications, and payment terms and by offering substitute products where appropriate * Assists outside sales personnel by processing priority transactions * Utilize company digital tools to sell, market, promote, demonstrate products, answer technical questions, and increase business through product sales to new customers and through additional sales to existing customers * Prospect for new accounts within a specified geographical territory * Manage a defined customer base and establish and maintain customer relationships * Learn and evaluate customer operations to aid in identifying customer objectives, requirements, and preferences. Close orders and resolve customer issues promptly using root-cause analysis * Process product quotations/proposals and provide continuous follow up throughout the completion of the customer's purchasing cycle * Gather and report to management information regarding the company, competitors, pricing, products, and current and future market trends * Participate in product meetings, product and process seminars and product training to enhance and maintain personal and product knowledge * Pursue product applications utilizing personal knowledge, internal specialists or other internal resources, vendor representatives and other available sources * Other duties as assigned The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. What You'll Need * High school diploma or GED * 2+ years of customer service, sales, or electrical distribution experience Knowledge, Skills and Abilities * Ability to handle basic/intermediate issues and problems * Basic/intermediate product and application knowledge essential * Ability to exhibit a positive, friendly, and helpful attitude with customers and to be sensitive to their needs * Customer oriented and motivated with excellent communication, presentation, organization, and problem-solving skills * Ability to prioritize and manage multiple tasks and deadlines * Excellent negotiation skills, interpersonal skills, and ability to drive decisions with influence * Highly self-motivated * Familiar with Microsoft Office as well as relevant ERP systems and Customer Relation Management Tools (CRM) * Ability to work overtime as needed * *Working Conditions and Physical Demands* * * *The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Working Environment* * *Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold Occasionally - up to 20%* * *Handles or works with potentially dangerous equipment Occasionally - up to 20%* * *Travels to offsite locations Occasionally - up to 20%* Physical Demands * Sit: Must be able to remain in a stationary position Constantly - at least 51% * Walk: Must be able to move about inside/outside office or work location Frequently - 21% to 50% * Use hands to finger, handle or feel: Operates a computer and other office machinery Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to position ones self to maintain computers in the lab, including under desks and in the server closet Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to; effectively communicate with co-workers and clients and detect hazardous conditions Occasionally - up to 20% Weight and Force * Lift up to 25 pounds Frequently - 21% to 50% * Lift more than 100 pounds Occasionally - up to 20% “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.” Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within *Inside Sales Representative* 152387 West Springfield Town, MA Rexel USA Branch Support Staff Sales Rexel USA is a VEVRAA federal contractor and an EEO/AA employer. (Females/Minorities/Protected Veterans/Individuals with a Disability) We are committed to creating a diverse and inclusive workplace where everyone is valued, treated with dignity and respect, and empowered to do their best work. If you encounter difficulty using our online application system due to disability and would like to request reasonable accommodation, email ********************* or call ************** MAP123 Work Location: In person

Junior Account Representative - Immediate Openings We are looking for a driven and ambitious Junior Account Representative to join our team in West Hartford. If you're eager to grow in a fast-paced sales environment, we encourage local candidates to apply. Position Overview In this role, you will be responsible for managing and growing client accounts within the wholesale retail sector. You will work alongside our sales and marketing teams to support in-store promotional strategies, generate leads, and achieve business goals. Key Responsibilities Build and maintain strong relationships with clients in your assigned retail territory Identify and pursue new business opportunities to increase sales Work closely with sales and marketing teams to implement successful strategies Evaluate sales performance, customer feedback, and market trends to optimize results Provide daily updates on sales activities and progress Qualifications High school diploma required Bachelor's degree in Business, Marketing, or a related field preferred but not required Excellent communication and relationship-building skills Self-motivated and results-oriented mindset Strong organizational and time-management abilities Ability to work independently and as part of a dynamic team What We Offer Career growth and advancement opportunities Hands-on training and mentorship A supportive and team-focused work culture Competitive base pay with unlimited commission potential Apply today by submitting your resume on LinkedIn and build your career with us!

Grant Thornton is seeking a Retention & Expansion (Cross-sell) (Manager) to join the team. Approved office locations can be found below. As the Retention & Expansion Experience Manager in our Connected Sales & Marketing function, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end experiences for the retention & expansion stage (post-sales) + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4-6 years of experience in client/customer experience design, digital marketing, or strategy consulting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

divstrong Job Type:/strong/div div Hourly, Full Time/div div /div divstrong Schedule: /strong/div div div Monday - Friday 7:30a - 4p/div div Alternating Saturdays from 7a-3p (Tuesday off when working Saturdays)/div /div - 50% in office (One week on and one week off)/div div /div pstrong Who We are:/strong/p pAt Ion Bank, we pride ourselves on providing exemplary customer service and building lifetime relationships by partnering with our customers to identify and achieve their financial goals. We are passionate about our Service Standards and live by them every day./p pAs a result of Ion's continued growth, the bank consistently provides robust and diverse development programs for its employees with a goal of personal expansion. Not only does Ion prioritize its internal team, but additionally values the communities that the employees serve. The bank consistently encourages volunteerism from its employees to support customers and beyond. Apply now to join the Ion community!/p pstrong Who we are seeking for this role:/strong/p pThe ideal candidate will demonstrate and encourage high standards of behavior that is consistent with Ion's service Philosophy of Safety amp; Security, Accuracy, Responsiveness, Friendly, Personalized Service. Consistently demonstrates a strong commitment to Ion, willing to go “above and beyond” whenever necessary. This individual thrives in an environment that encourage teamwork and promotes inclusion by working with a variety of people./p pstrong As a Customer Consultant 2 you are responsible for: /strong/p pThe delivery, via alternative delivery systems, the Bank's products, and services to potential and existing customers to maximize profitability, competitiveness, and growth of the company by effectively implementing the company service standards. Perform financial transactions accurately and effectively while adhering to set policies and procedures. Maintain and apply a working knowledge of all applicable banking regulations./p pstrong Responsibilities:/strong/p ul li Utilizes in depth knowledge to assist members with Internet banking/bill pay processes, mobile banking and to ensure complex issues related to online issues are resolved./li li Proactively and continually advances level of knowledge to ensure the development of a full-service Call Center./li li Assist in online account opening process, decision making and documentation./li li To assist customers with in-depth loan conversations in regard to HELOC/HELOAN, Smart E and Personal loans./li li Required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a unique identifying number./li li Actively participate in customer onboarding process including outbound calls to uncover existing service needs for customers./li /ul pstrong Education and Qualifications:/strong/p ul li High School diploma required, plus additional college or bank related courses./li li2+ years banking experience required. Call Center experience preferred./li /ul pstrong Benefits:/strong/p ul li Health Insurance (Medical, Dental Vision)/li li 401k and Employer Match/li li Life Insurance/li li Disability/li li HSA/li li FSA/li li Educational Assistance/li li Wellness Programs/li li Employee Assistance Program/li li15 Paid Time Off Days /li li12 Paid Holidays/li li Job Shadowing/li li Volunteer Opportunities/li /ul pstrongem Ion Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, or veteran status./em/strong/p

WE ARE HIRING, MOTIVATED INDIVIDUALS WHO WANT A LIFE-CHANGING OPPORTUNITY. We are seeking all NEW and SEASONED Telecommunications Sales Consultants that want to develop and specialize in selling Verizon Business Telecommunication products and services. You are encouraged to apply if you are stiving to make a change in you professional and personal development! NO EXPERIENCE NEEDED - with our set schedule, we provide daily trainings and meetings to bring your mindset and skill set to the next level, no degree necessary. Location: In-office located in Wethersfield, Connecticut. Schedule: Full-time, Monday-Friday 7:55AM-6:00PM. New Year, New Career Change to become the best version of yourself. Compensación: $2,400.00 - $10,000.00 per month

ESSENTIAL JOB FUNCTIONS: Responsible for providing a positive customer experience, using X-check/survey scores from customer feedback as a measurable factor of performance Responsible for a caseload of files on programs/clients [excluding home sale benefits] Learn and understand assigned clients' relocation programs including all policies, processes and practices (typically these are established Altair clients with well-defined policies and limited services) Communicate the relocation road map, providing a comprehensive explanation of the relocation process, policies, and practices to the customer Knowledgeable about Altair service partners; serve as a primary point of responsibility and coordination between service partners and customer Manage all data pertinent to each customer's relocation file; document all relocation activities and transactions in the appropriate Altair information system Understand and manage costs connected to relocation deliverables by using a consultative approach to maximize the full intent of the benefit while minimizing expenses Understand and manage data by using appropriate reporting tools Direct day-to-day activities for assigned Associate, as appropriate EDUCATION: High school diploma or the equivalent combination of experience, skills, training, and education required. Associate's or Bachelor's degree preferred. TRAINING and EXPERIENCE: 1 year or more of experience as a relocation associate Good basic knowledge and understanding of domestic relocation or associated industries such as travel coordination, temporary housing, or real estate Working knowledge of Microsoft Office Products, Word, and Excel and databases; knowledge of additional software packages is preferred Able to confidently communicate at multiple levels with customers, clients and service partners Understand, apply concepts of and communicate policies and processes Deadline and time sensitive; operates with a sense of urgency Able to self-direct and self-manage Expense and budget sensitive Able to make effective business decisions based on factual information using good logic and common sense WORK/PHYSICAL ENVIRONMENT: Office setting and/or home office work environment. Team member must be able to operate standard office equipment. Team member spends substantial amount of time working on the computer, on the phone speaking with customers and working under deadlines. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable team members with disabilities to perform the essential job functions. Team members must demonstrate knowledge of, and support, the company vision and value statements, policies and procedures, confidentiality standards, inclusion and diversity initiatives and code of business conduct. Note: The job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the team member. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Benefits: Competitive salary Training & development Benefits/Perks Competitive Compensation Great Work Environment Job SummaryWe are seeking an Office Team Member to join our team! As an Office Team Member, you will answer the phones, direct calls, Invoice on Quickbooks for Customers orders (will train), and handle customer questions. You will also be making copies, and mailing information out to customers, as needed. The ideal candidate has excellent customer service skills. Must speak English and Spanish is a plus. Hours Monday thru Friday 12:00 noon to 5:00pm. Responsibilities Answer phones, assist customers with questions, and direct calls Invoicing on Quickbooks, and work with excel spreadsheets. Send out mailings to customers Qualifications Great customer service skills Strong Communication Skills Willing to be trained on Quickbooks Invoicing, Google DOCS and Sheets, Excel Programs Compensation: $16.35 - $18.00 per hour Diesel Particulate Filter (DPF) We Supply New Aftermarket Filters We supply Recore Parts We Supply New OEM Parts We Supply Reman Filters Our Quality Promise We're committed to providing a stress-free experience to both new and returning customers. Our Cleaning Facility only uses parts from reputable brands to ensure parts quality.

Job Description About Us: Phoenix Acquisitions is a proud Authorized Dealer for Frontier Internet, specializing in delivering reliable, high-speed connectivity solutions. Our team strives to create meaningful customer relationships and drive impactful sales in a dynamic, collaborative environment. Join us in bringing cutting-edge internet services to homes and businesses while advancing your career! Job Overview: As a Client Relationship Specialist – Internet Sales, you’ll be the face of Phoenix Acquisitions, connecting with clients to provide customized Internet solutions. Your role is to build trust, educate customers about our offerings, and drive sales through excellent service and strategic communication. Key Responsibilities: Engage with clients to understand their internet needs and recommend tailored solutions. Build and maintain strong client relationships through exceptional customer service. Collaborate with the sales team to achieve individual and team goals. Stay updated on Frontier Internet products and industry trends. Handle client inquiries and resolve issues promptly and professionally. Utilize CRM systems to track interactions, sales, and follow-ups. What We’re Looking For: Strong interpersonal and communication skills. A proven ability to build and maintain client relationships. Sales experience (preferred but not required—training provided). A self-starter with a goal-oriented mindset. Adaptability in a fast-paced, team-driven environment. Basic computer skills and familiarity with CRM tools. Why Join Phoenix Acquisitions? Competitive compensation package with performance-based incentives. Opportunities for career advancement and professional growth. A supportive and energetic team culture. Training and resources to help you succeed. Be part of a mission-driven company that makes a real impact on people’s lives. How to Apply: Interested candidates are encouraged to apply by sending their resumes. Phoenix Acquisitions is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Ready to take the next step in your career? Join Phoenix Acquisitions and help shape the future of connectivity!

Required Skills & Experience -At least 1 year of experience in customer support, ideally in e-commerce or technical support environments. -A proactive, solutions-focused mindset and a passion for delivering exceptional customer service. -Strong organizational and time-management skills, even when working remotely. -Comfort using platforms like Zendesk, Shopify, and communication tools (training provided). -Willingness to learn, adapt, and contribute to team improvements. Job Description Insight Global is seeking a Customer Service Agent to help with a client in the ecommerce space. This individual will help handle all inquiries from customers via phone, chat, and email. This role is responsible for de escalating all concerns that arise and providing top tier customer service at all times. This will be an onsite role 5 days a week, 8 -5 est. Responsibilities: -Act as the first point of contact for customers via phone, email, and chat. -Provide product guidance, solve complex cases, manage returns/claims, and handle order updates with care. -Support and mentor junior agents during escalation handling. -Work closely with transport service providers and internal teams to resolve shipping or delivery issues. -Take ownership of specialized areas such as claims handling, content improvements, or technical troubleshooting. -Monitor system performance and ensure proper documentation in tools like Zendesk, Shopify, and others. -Recommend improvements to internal FAQs and Help Desk materials. -Engage with customers on social media channels to ensure a positive brand experience. Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.