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Customer Service Representative Jobs in North Aurora, IL

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  • Participate in Cybersecurity Challenge! Showcase your skills for DoD Job Opportunities!

    Correlation One

    Customer Service Representative Job 9 miles from North Aurora

    Correlation One is hosting the Cyber Sentinel Skills Challenge, a unique, one-day cybersecurity competition sponsored by the U.S. Department of Defense (DoD). Win your share of a $15,000 prize pool, solve fun cybersecurity challenges, and access new job opportunities at the DoD. This event is designed to help you: Unlock career opportunities and get on the radar of DoD recruiters Test your skills and gain experience solving some of the most pressing security threats globally through 20+ Capture the Flag-style simulations Connect with your peers and build a strong, supportive network of cybersecurity professionals Competition details: When: June 14, 2025 Where: Virtual Duration: 8 hours (11am - 7pm ET) Cost: Free Early application deadline: May 6, 2025 Total prize pool: $15,000 Experience required: All levels of cybersecurity are welcome Challenge categories: Forensics, Malware/ Reverse Engineering, Networking & Reconnaissance, Open-Source Intelligence Gathering (OSINT), Web Security About you: You must be a U.S. Citizen or a permanent resident with a valid Green Card. You must be over the age of 18. Individuals from all levels of cybersecurity experience, whether you are a seasoned cybersecurity professional or just starting in the field, are welcome to apply.
    $28k-33k yearly est. 8d ago
  • Bilingual Customer Service Representative

    TSR Consulting Services, Inc. 4.9company rating

    Customer Service Representative Job 33 miles from North Aurora

    Our client, a leading insurance company, is hiring a Bilingual Spanish & English-Customer Service Representative on a contract basis Job ID# 82199 Hours of Operation: 7:30am- 8pm CST (some Saturday hours may be required) Interview will be onsite Responsibilities Provide superior customer experience via incoming telephone calls in a fast-paced, automated, high-volume contact center environment Assume ownership and timeliness in handling callers requests in an efficient, accurate and professional manner Quickly build rapport and respond to customers in a compassionate manner by identifying and exceeding expectations (responding in a respectful, accurate, timely manner, consistently meeting commitments) Ability to navigate multiple systems and applications to research, analyze and resolve requests & inquiries Maintain performance and quality standards Analyze information to make appropriate decisions and solve problems, while maintaining a positive phone experience Ability to learn the basic concepts of personal lines insurance principles and client and Combined products offered to our CWB customers Work collaboratively with team members, and business partners to provide a positive customer experience for our caller Ability to work 40 hours a week on scheduled shift between the hour 7am-8pm CST; work overtime and weekends as needed Assist with special requests as needed. Complete additional tasks and other projects/duties as assigned Qualifications Minimum of high school diploma or equivalent; college degree or currently pursuing is preferred. 3-5 years experience of Insurance background Customer- focused mindset and dedication to providing exceptional service to employees Previous experience in a high-volume contact center with a focus on decision making, problem solving and delivering superior customer service is a plus! Outstanding, effective, and service focused communication skills, both verbal and written Proficient in computer skills, multi-application navigation and multi-tasking Accepts accountability Pay Rate Range: $20-25/hr W2
    $20-25 hourly 20d ago
  • CRM Specialist

    Engtal

    Customer Service Representative Job 20 miles from North Aurora

    About the Role: Our client is looking for an IT Operations Specialist, blending CRM administration with hands-on IT support. You'll optimize their CRM (Tamarac), manage vendor relations, ensure compliance, and provide tech support. This role offers skill growth, mentorship, and career development in a dynamic environment. Responsibilities: CRM Management: Improve workflows, reports, dashboards, and integrations; train users. IT Support: Troubleshoot issues, manage devices (laptops, phones, AV), and assist onboarding/offboarding. Compliance & Projects: Support cybersecurity, vendor coordination, and process improvements. Ideal Candidate: Tech-savvy problem-solver with 2+ years in IT/CRM (Tamarac/Dynamics a plus). Proficient in Microsoft 365, CRM integrations, and workflow automation. Strong communicator, proactive, and adaptable in a small team. Bachelor's degree preferred, but experience is valued.
    $41k-72k yearly est. 6d ago
  • Customer Service Rep

    Dexian-Disys

    Customer Service Representative Job 30 miles from North Aurora

    Job Title: Inbound Customer Service Representative Duration: 6+ months contract Training and Nesting: Training is on-site. Nesting and quality assessment will be on site. After successful completion of quality certification/assessment, position will be remote. (Training is 3 weeks and then nesting is 2 weeks, so 5 total weeks in office.) Work Schedule : Remote (After Training) Role Overview: Handle inbound customer calls related to defined benefit pensions, assisting with account maintenance, starting pension benefits, and guiding family members through claims. Must navigate Windows-based systems efficiently and provide exceptional customer service. Requirements: 1-2 years of call center or office experience. Proficiency in Windows-based operating systems (MS Office). Strong customer service skills, with the ability to explain complex topics clearly. Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
    $29k-38k yearly est. 8d ago
  • Bilingual International Customer Service Rep

    Softworld, a Kelly Company 4.3company rating

    Customer Service Representative Job 20 miles from North Aurora

    Job Title: Bilingual International Customer Service Rep Onsite Requirements: Fluent in Speaking Spanish SAP Experience Experience with Freight forwarder Job Description: Requirements: MUST HAVE SAP experience. Freight-air, land, sea etc Experience of a freight forwarder. Experience of a freight forwarder generally refers to the knowledge, skills, and hands-on background that a freight forwarder has in managing the logistics and transportation of goods on behalf of shippers. Here's a breakdown of what that experience typically includes: Logistics coordination. Documentation and compliance. Customs brokerage - helping clients clear goods through customs. Warehouse and Distribution. Bilingual - English and Spanish. Customer Service Experience. Education: Associate's degree OR equivalent from a two-year college or technical school, OR 6 months to 1-year related experience, or combination.
    $31k-38k yearly est. 25d ago
  • Warehouse Customer Care Associate

    The McAlear Group

    Customer Service Representative Job 12 miles from North Aurora

    Responsible for all aspects of the warehouse functions including receiving, sorting, storing, handling, preparation, and shipping products within the warehouse while ensuring safety, accuracy, and timeliness of all job functions. Our company believes in the Ideal Team Player. We follow the model behaviors of Humble (quick to point out the contributions of others), Hungry (self-motivated and diligent), Smart (socially appropriate and aware), Safety-Minded (works to lower safety risks, Quality-Minded (take pride in their work) and Attendance (recognizes their presence is important). ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Promptly and accurately unloads, receives, and verifies incoming materials Examines incoming shipments for damage, accuracy, and reports discrepancies Opens bales, crates and other containers Records quantity of all incoming materials or items received or distributed via appropriate computer software Accurately places materials in designated storage areas in an orderly manner Safely operates all necessary types of equipment to conduct a particular phase of the warehouse cycle Performs routine equipment maintenance Adheres to all safety requirements including use of proper PPE Maintains simple reports on work orders and quantities produced Reads customer orders, work orders, shipping orders or requisitions to determine items to be moved, gathered or distributed and/or shipped Completes file requisitions, work orders or requests for materials, tools or other stock items and distributes items to shipping or to designated area Ensures warehouse is accessible and safe for salespeople and customer traffic Assembles customer orders from stock and places orders in appropriate area Weighs and counts items for distribution within warehouse to ensure conformance to company standards and order accuracy Completes requisition forms for order supplies from other departments Punctuality and regular attendance NON-ESSENTIAL JOB DUTIES & RESPONSIBILITIES: Marks materials with identifying information using appropriate method Assists in counting of physical inventory Prepares parcels for mailing Sweeps, dusts, mops. and organizes warehouse and work area for orderliness at all times May be assigned facility maintenance duties as needed All other duties as assigned PHYSICAL DEMANDS & WORK ENVIRONMENT: Physical ability to do work requiring frequent lifting, twisting, bending, stooping, pulling, pushing, walking, and standing for 8+ hours per day. Ability to lift to (50) fifty pounds Must be able to operate a forklift and have a clean driving record COMPENTENCY, KNOWLEDGE, SKILLS & ABILITIES: Exhibits willingness to share innovative ideas to make processes better Exhibits willingness to work in a team environment Basic math, counting, and reasoning skills Sufficient reading and writing ability to follow work order instructions, safety rules/regulations and prepare warehouse reports as needed. Sufficient visual acuity (corrected) to read instructions, distinguish color, operate machines, and visually inspect parts produced Sufficient manual dexterity to operate machines properly Patience with problems and issues Able to change focus frequently and often while being detail orientated and well organized Ability to communicate effectively with senior management, inter-department personnel, and other warehouse employees Strong time management skills Ability to read and empathize with customers and a have good customer service attitude Ability to manage and work in a demanding and fast environment Strong computer skills and proficiency with Microsoft Office Willingness to learn, make mistakes and good sense of humor Ability to learn to use tape measure, calipers, micrometers & propylene/acetylene cutting torches Ability and willingness to cross-train in other areas Willingness to work 40 hours per week with possible mandatory/voluntary over-time Willingness to work rotating shifts (if necessary) Strong work ethic and positive attitude and language EDUCATION & EXPERIENCE: REQUIRED: High school diploma or equivalent ADDITIONAL INFORMATION: Working in various temperatures depending on the location of the center The McAlear Group offers a full range of benefits for eligible employee including 401k, health and life insurance, Employee Assistance Program (EAP), disability coverage, and PTO.
    $31k-42k yearly est. 9d ago
  • Customer Service Specialist

    Hunter Hamilton 4.6company rating

    Customer Service Representative Job 12 miles from North Aurora

    We have multiple openings for Customer Service Representatives to join our growing team! If you're someone that believes in the positive impact of continuing education and wants to help ensure colleagues and students are compliant with their healthcare benefit documents, this might be the career for you! This position is primarily responsible for coordinating and maintaining student and faculty healthcare requirements records for all University programs. Schedule: Mon-Fri 8am-5pm CST schedule Pay: The starting pay range will be between $19-20/hr and we promote career progression opportunities Work Model: Hybrid (Mon-Thurs in-office, Fridays remote) Employee Benefits: We offer weekly pay, medical insurance, dental insurance, vision insurance, life insurance, 401k, short-term disability, employee discounts, career advancement opportunities, and so much more! Day in the Life: Communicate with students and faculty via inbound phone calls regarding status of compliance documents Review/approve/reject compliance documents and advise on overall compliance Meet and exceed expected service level agreements and key performance indicators for individual and team goals Communicate professionally in a written format via cases with students and faculty regarding compliance questions Enter data into internal systems regarding dates and results of student screenings Review Health Insurance auto enrollment errors, cost discrepancies, and resolve issues surrounding student health insurance Update job aides and process documents Review flagged screenings, determine next steps for students, and send disclosure documents via DocuSign Keys to Success: Minimum 3 years customer service experience with a focus on customer satisfaction and one-contact resolution required 1-3 years equivalent experience working in an educational institution is a plus Excellent verbal & written communication skills with the ability to professionally interact with students and colleagues at varying professional levels Ability to successfully balance multiple tasks simultaneously with competing deadlines Ability to take ownership from start to completion, and meet deliverables of assigned tasks and projects in a timely manner Proficiency with Microsoft Office Suite programs including Word, Outlook, PowerPoint and Excel Strong problem-solving and analytical skills required Healthcare experience/medical terminology with basic knowledge of immunizations is a plus
    $19-20 hourly 17d ago
  • Inside Sales Representative

    Holcim 4.5company rating

    Customer Service Representative Job 7 miles from North Aurora

    Holcim is planning to spin-off its North American Business to unleash its full potential, capitalizing on North America's oversized growth in construction led by the modernization of infrastructure, a surge in advanced manufacturing and AI operation and the growth of resilient cities. Holcim plans to list the new company on the NYSE by the end of the first half of 2025 and establish its operations headquarters in the US to be fully dedicated to serving the North American market and pursue a growth strategy across the region. The newly listed company will become North America's leading building solutions company, with industry-leading market position to meet its customers' greatest ambitions with the most advanced building solutions from foundation to rooftop. Description: ABOUT THE ROLE The Inside Sales Representative is responsible for pro-active selling to specific customer segments, administration of key sales systems and processes and providing sales support to the Territory Managers in the Market Area. This role will also provide back-up services for the Trucking Dispatch when necessary. The Inside Sales Representative works closely with his/her fellow Territory Manager's, Market Analyst, Plant Managers, Materials Performance (Quality), Dispatch/Order Takers and Credit & Collections personnel. Inside Sales Representative coordinates closely with other product line personnel to ensure effective customer and market coordination. WHAT YOU'LL ACCOMPLISH Pro-Active Selling: Inside Sales Representative will have accountability for defined customer segments with detailed budgets and objectives. He/she will sell to existing customers and develop new customers. He/she will understand customers' product and business requirements and translate the current and unmet needs of customers into sales opportunities. Small project quotations Systematic pricing (Quote set-up, maintain price lists/item pricing) Ticket editing and error resolution prior to invoicing Customer communications (annual price letters, new customer welcome, holiday greetings, hours of operation) General inquiries (i.e. products, sources, pricing, end-use/application assistance) Procurement of tax exempt certificates Customer inquiries and complaint resolutions Quote entry and transmission to customers (not all quotes, on an exception basis only) Credit & collections coordination/support where applicable Review of sales transactions for accuracy and error resolution (not all errors, on an exception basis only) Trucking Dispatch Backup: the Inside Sales Representative will provide back-up to the Trucking Dispatch Representative when necessary. The Trucking Dispatch Representative duties consist of order taking, truck dispatching, truck procurement, order entry and scheduling. Scale Operator back-up: providing back up support to the scale operators when necessary Demonstrate a commitment to communicating, improving and adhering to health, safety and environmental policies in all work environments and areas. Promote a culture of safety and exhibit these behaviors. WHAT WE'RE LOOKING FOR Education: Bachelor's Degree Field of Study Preferred: Business Required Work Experience: a minimum of 3 years of experience in construction materials or a related industry Licenses Preferred: Valid driver's license Required Computer and Software Skills: Advanced computer skills with proficiency in Microsoft Office applications/Google equivalent and SAP experience. Salesforce experience & Excel pivot table experience is a plus. Travel Requirements: Some travel within the region required especially during training Additional Requirements: Successful candidates must adhere to all safety protocols and proper use of Holcim approved Personal Protection Equipment ("PPE"), including but not limited to respirators. Employees that are required to wear respirators must be clean shaven where the respirator seal meets the face in order to pass the qualitative and quantitative fit tests. WHAT WE OFFER Competitive salary Retirement Savings: Choose from 401(k) pre-tax and/or Roth after-tax savings Medical, Dental, Disability and Life Insurance Holistic Health & Well-being programs Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care Vision and other Voluntary benefits and discounts Paid time off & paid holidays Paid Parental Leave (maternity & paternity) Educational Assistance Program Dress for your day YOUR HOLCIM EXPERIENCE At Holcim, there is endless opportunity for you to play your part. Whether you're in a technical, managerial, or frontline role, you can shape a career that works for you. With us you'll have the chance to embrace the passion we share for our planet. You'll be encouraged to seek out diverse perspectives, share your ideas and build the skills and connections you need to perform at your best. Because it's only when we work together in a culture where everyone thrives, that we can build the world we all want to live in. Click to view Company Benefits Overview In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please call ************** or email recruiting-accommodations@holcim.com . This email address and phone number should only be used for accommodations and not general inquiries or resume submittals. Driven by our purpose to build sustainable solutions for people and our planet, Holcim US encourages interested candidates who meet many, even if not all of the job requirements to apply for a position. We provide a safe working environment for all and strive for diversity in our teams and inclusivity in our work. We take pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Our goal is to drive excellence and to ensure we create an environment where every individual has the opportunity to succeed. Holcim (US) Inc., Holcim - ACM Management, Inc., and their affiliates and subsidiaries are an Equal Opportunity Employer, deciding all employment on the basis of qualification, merit and business need. While we sincerely appreciate all applications, only candidates selected for an interview will be contacted.
    $36k-65k yearly est. 5d ago
  • Insurance Regional Marketing Representative

    Tokio Marine Highland 4.5company rating

    Customer Service Representative Job 33 miles from North Aurora

    Tokio Marine Highland is looking for a Regional Marketing Representative to support our Business Development initiatives. The person in this role will be responsible for the execution of the company's marketing plan by selling insurance products to new and existing business and distribution partners. This is a full-time position and based out of Chicago, Illinois and will require travel to other locations in the Midwest region. Responsibilities Building and maintaining current and prospective customer relationships. Strategizing, creating and implementing marketing campaigns that support business development and company growth objectives. Participate in regional conferences and industry events to elevate brand and product awareness. Provide market insights to ensure customer retention and the continued competitiveness of our products. Work with creatives on the marketing and communications team to ensure completion of digital marketing campaigns and development of product promotional materials and company collateral. Work closely with divisions to better define distribution strategy, target more diverse set of partners and identify opportunities by product and service across all distribution channels. Utilizing company's CRM, track and monitor effectiveness of efforts and pipeline of business opportunities. Work with divisions to develop success metrics for products and solutions implemented and course corrective action plans as needed. Understand existing TMH product specific facets which impact market attractiveness. Collaborate with TMH Data Team to enhance reporting capabilities and resources available to leverage and grow TMH business partnerships. Business travel required approx. 7-10 days of month to support product territory. Qualifications 3 -5+ years of experience in an insurance sales or marketing position. Bachelor's degree preferred or equivalent years of industry experience. A strong understanding of marketing strategies, techniques and best practices. Ability to build relationships, grow and leverage relationships that translate into meaningful and mutually beneficial results. Strong client-facing skills with a track record of advising and influencing decision-makers. Excellent client management skills, able to manage an existing book and deliver on our client promise while generating new business and clients. Possesses strong oral and written communication and negotiation skills. Organizational, interpersonal, and project management skills with an ability to multi-task and prioritize workload with attention to detail. The salary range for this position is $75,000 - $120,000. The final offer will thoughtfully consider the candidate's experience, skillset, and location. About Tokio Marine Highland Tokio Marine Highland Insurance Services (TMH) is a leading property and casualty underwriting agency. We offer a broad suite of tailored specialty risk management solutions, including private flood, fine art and lender-placed products. At TMH, it's all about our clients. Nationwide, our customers rely on our trusted, industry-leading coverages, supported by compliance expertise, superior claims management and the highest caliber of service. Founded in 1962, TMH is a wholly owned company of Tokio Marine Kiln, one of the largest carriers in the Lloyd's of London insurance market and a member of the Tokio Marine Group. TMH has operating centers in Chicago, Il, Frisco, Texas, Miami, Fla., South Pasadena, Calif and Irvine, Calif. If you're looking to advance your career, TMH is the perfect professional home. At TMH, you'll have a chance to innovate with the world's leading businesses, put your expertise into action on major projects, and work on game-changing initiatives. You'll also make long-lasting professional connections through sharing different perspectives, and you'll be inspired by the best. Tokio Marine Highland, LLC (TMH) is an Equal Opportunity Employer. TMH's success depends heavily on the effective utilization of qualified people, regardless of their race, ancestry, religion, color, sex, national origin, sexual orientation, gender identity and/or expression, disability, veteran status, or any characteristic protected by law. As a company, we adhere to and promote equal employment opportunities for all. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is TMH's policy to provide reasonable accommodation when requested by qualified individuals with disabilities during the recruitment process, unless such accommodation would cause an undue hardship. To make an accommodation request, please contact *****************************.
    $75k-120k yearly 5d ago
  • Customer Service Representative

    Nvenia, A Duravant Company

    Customer Service Representative Job 21 miles from North Aurora

    nVenia, a member of the Duravant family of operating companies, is a manufacturer and supplier of integrated solutions and packaging equipment machinery. With over 300 years of combined experience, our long-standing brands of Arpac, Fischbein, Hamer and Ohlson serve end customers in the consumer-packaged goods, food and beverage, industrial, and other markets. The Customer Service Rep (CSR) is responsible for providing customer service excellence with every customer interaction.The CSR will assist customers to identify the correct part and/or solution for their needs (equipment), sell the solution and process the orders for prompt delivery. They will work with a sense of urgency to follow up on open quotes, process customer quotes and orders, and work cross functionally with various teams (such as engineering or field service) to provide assistance where necessary. ESSENTIAL RESPONSIBILITIES Responsible for delivering a personalized customer experience by understanding customer needs, providing solutions, and ensuring it is delivered accurately and promptly. Assist customers to identify the parts they require for their specific machines utilizing the ERP system, Bill of Material system, machine manuals and assembly and part drawings. Capture customer issues and coordinate with Field Service Team, Engineering and Final Assurance to assist customers in troubleshooting any technical problems. Follow-up on open quotes by contacting customers to complete the sale. Process customer quotes and sales orders quickly for prompt delivery. Provide status updates to customers on order progress. Develop client relationships as first point of contact for any customer inquiries. Execute special promotional offerings by explaining to customers the benefits and value of the promotion. When purchased parts are not available in the stockroom, work with the Materials Team to arrange “Drop Shipments” from our vendors to the End User. Work with the Materials Team to arrange “same day shipments” when customers need parts expedited to their facility. Issue Return Authorization numbers to customers for warranty and/or defective parts. Issue appropriate credits. Follow-up on open RMA's to ensure that the parts are returned to nVenia. Assist the Director of Aftermarket Services on special assignments designed to both drive revenue and improve operational efficiencies. POSITION SPECIFIC COMPETENCIES Customer Focused Quick Learner Communication proficiency (written and oral) Professional and customer friendly telephone manner Teamwork Technical Knowledge Proficiency in blueprint reading Accuracy of order processing Computer proficiency - Word, Excel, Safeforce, ERP Systems Proficiency in multi-tasking in a fast-paced environment POSITION REQUIREMENTS 2-5 years of experience in Inside Sales or Customer Service. Associates degree Some experience with ERP Systems, Microsoft Office Suite and Salesforce. Some ability to read blueprints. Prior experience in a manufacturing environment, with knowledge of machines and machine components preferred. Why join nVenia? nVenia offers a competitive benefits package for all full-time employees, including the following: Medical coverage through your choice of a high deductible health plan or a PPO plan. All plans include prescription drug coverage Flexible spending accounts, when allowed by tax laws Health Savings Accounts (HSA), when allowed by tax laws. Our HSA includes a 2x match, up to $1,000 annually Dental and Vision Coverage Paid life insurance and disability insurance, and options to purchase additional coverage Paid Maternity Leave Optional coverage's include Long-term Care, Accident Insurance, and Critical Illness Insurance 401k plan with a 100% match on the first 3% of employee contributions, and 50% on the next 2% of contributions (4% match if you contribute 5% of pay) Educational Assistance reimbursement Accrued paid time off (PTO) - 3 weeks per year 10 paid holidays annually
    $29k-38k yearly est. 7d ago
  • Customer Service Representative

    Insight Global

    Customer Service Representative Job 33 miles from North Aurora

    The ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $29k-38k yearly est. 5d ago
  • Inside Sales Representative

    Total Quality Logistics 4.0company rating

    Customer Service Representative Job 33 miles from North Aurora

    About the role: TQL is seeking motivated, high performing individuals to join our award-winning team. This is more than just a sales position; you'll establish relationships and leverage your negotiation skills to secure deals for freight transportation while managing customer shipments from pickup to delivery. No prior experience is necessary; our best in-class paid freight broker training and mentorship program will teach you everything you need to know about sales, logistics and supply chain management. Top applicants will thrive in a fast-paced environment, have a strong work ethic and a drive to succeed. This is a great opportunity to build a successful career with an industry leader that offers an unmatched company culture, comprehensive benefits and significant opportunities for advancement. What's in it for you: $45,000 minimum salary with uncapped commission Average Year 2 - 3 earnings: $57,700 - $83,200 Want to know what the top 20% earn? Ask your recruiter Health, dental and vision coverage with plan options 401(k) with company match Optional paid relocation to offices in the Greater Cincinnati area with TQL's Fast Track Sales Program Outstanding career growth potential with a structured leadership track Fortune 100 Best Companies to Work For (2023) and Forbes America's Best Large Employers (2022) What you'll do: Spend 26 weeks partnered with a successful freight broker to learn the business inside and out Make calls and establish relationships to build your client base Close new and existing customers Negotiate prices with customers and carriers Manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need: Availability to work full-time, 100% in-office Determination to outwork anyone Strong negotiation skills with the professionalism to handle conflict Entrepreneurial mindset with a passion for exceptional customer service College degree preferred Military veterans encouraged to apply Where you'll be: 125 South Clark St., Suite 500, Chicago, IL 60603
    $57.7k-83.2k yearly 9d ago
  • Entry Level Inside Sales Representative

    Onedigital Advanced Health

    Customer Service Representative Job 33 miles from North Aurora

    This is an in-office position. You must be able to commute to our office in downtown Chicago at the WILLIS TOWER! Monthly Bonus Potential The average monthly bonus ranges from $1,000-$3,000 per month based on your performance. Typical 1st year earnings are between $55,000-$70,000 per year. 2nd year earnings are between $65,000-$80,000 per year, based on results. As an Inside Sales Representative, you will help individuals through the important decision-making process of selecting a health insurance plan that matches their needs, and assist the consumer in enrolling in the plan. You will be responsible for providing an outstanding customer experience while achieving monthly sales goals. Your training and required insurance licensing is paid for, attractive career paths are available, and performance based incentives are available to all of our licensed agents when you join a growing and competitive team within a fun and supportive work environment. Responsibilities Field live inbound calls and effectively sell health insurance plans and products to our customers. Outbound to potential customers to revisit their Medicare options. Guide consumers through the plan selection and application process. Quickly learn insurance product offerings and serve as a subject matter expert for health insurance plans. Provide an excellent consumer experience for consumers. Comply with Federal CMS and State legal requirements and standards. Provide continuous feedback for improvement throughout the sales floor by raising opportunities for improvement to management. Skills And Experience Ability to work and excel in a competitive, and performance-driven environment. Excellent communication and interpersonal skills. Computer proficiency with the ability to use multiple screens. Must be able to successfully complete all licensing and legal background requirements. Bachelor's degree preferred, but not required. Benefits and Perks Performance based incentives Paid time off Company Health, Dental, Vision, Disability & Life Insurance plans Professional growth opportunities 401k matching Monthly event calendars Birthday & company anniversary celebrations
    $65k-80k yearly 31d ago
  • Inside Technical Sales

    LMK Recruiting Solutions

    Customer Service Representative Job 22 miles from North Aurora

    We're Hiring: Technical Inside Sales Representative (TSR) | Industrial Tech Company Our client is building a family of leading businesses in the environmental sensing, monitoring, and control space - serving regulated, mission-critical industries like energy, manufacturing, and environmental services. As they scale through strategic acquisitions and tech-driven growth, they're hiring a Technical Inside Sales Representative to support their sales efforts and drive customer satisfaction. About the Role: As a Technical Inside Sales Representative (TSR), you will play a key role in driving sales and supporting the company's growth by managing Requests for Quotes (RFQs) and developing tailored solutions for customers. This position requires strong technical expertise, excellent communication skills, and the ability to collaborate cross-functionally with engineering, operations, and procurement teams to ensure customer satisfaction. Key Responsibilities: Respond to incoming RFQs from customers via phone, email, and online channels. Review customer specifications and provide accurate, competitive quotations. Collaborate with internal teams to ensure technical validation and pricing alignment. Serve as the main point of contact for customers, contractors, and engineering firms. Support Regional Sales Managers with territory-specific strategies and documentation for large accounts or projects. Coordinate with Engineering, Customer Support, and Production teams to ensure smooth transitions from quotation to order fulfillment. Maintain up-to-date records in CRM and generate reports to support forecasting and sales analysis. Experience & Qualifications: Undergraduate degree in a related field (technical degree preferred). 5+ years in customer service, inside sales, or a similar role with demonstrated success. Knowledge of tank equipment, instrumentation, and PVF products (oil & gas or electrical/automation experience a plus). Exceptional communication, negotiation, and relationship-building skills. Strong analytical skills and a data-driven approach to performance management. Proficiency in Google Workspace and Microsoft Office Suite. Experience with CRM systems and technical drawings is highly desirable. If you're passionate about sustainability and want to be part of a growing team making a difference, we encourage you to apply!
    $34k-56k yearly est. 5d ago
  • Account Representative

    Edgeclear

    Customer Service Representative Job 33 miles from North Aurora

    Account Representative About Us: EdgeClear's objective is to simplify access to financial markets through outstanding brokerage services and solutions. Our team of industry experts share both a passion for trading and a profound understanding of its complexities. Our approach merges cutting-edge technology, impeccable service, and effective risk control. Everything that EdgeClear does is Trader-Inspired. Role Overview: We are seeking to add an Account Representative to our team full time and to play a crucial role in overseeing various aspects of client relationships and ensuring a seamless experience for traders. Your responsibilities include handling Account Support, New Account Support, and Client Experience, as well as providing crucial support to brokers by managing incoming calls and completing client onboarding cycles. You will act as a trusted liaison between customers and our internal teams, ensuring that each client receives timely, relevant support and services that meet their needs. The ideal candidate is a strong communicator, relationship builder, and problem solver who thrives in a fast-paced, team-oriented environment. You'll be instrumental in ensuring customer satisfaction, retention, and overall success by connecting clients with the right resources across departments including technical support, product, and services. Career Development Path: EdgeClear prioritizes team stability and providing a complete career development path for every team member prior to adding to our team. This role begins at the level of Account Representative but is expected to challenge you with growth in the areas of learning how the capital markets work including terminology, developing expertise in trading software, communicating with customers and knowing in detail all aspects of our business. Growth in this area can lead to a role on our trade desk, trading systems management, sales management, and other areas depending on your interest and the company's needs. Key Responsibilities: Understanding the components of the futures industry. Serve as the primary point of contact for assigned accounts, delivering an exceptional customer experience. Complete the client onboarding cycle and ensure accounts are properly activated. Build and maintain strong, long-lasting client relationships through communication and engagement. Understand customer goals, challenges, and feedback, and advocate on their behalf internally to improve customer experience. Coordinate and route client requests to the appropriate teams (e.g., support, risk, brokers), ensuring timely and accurate resolution. Monitor account health and sales KPI's to proactively identify opportunities to improve customer satisfaction and retention. Maintain up-to-date account information and communication history in the CRM. Collaborate with internal onboarding teams to ensure a smooth setup and service delivery experience. Work directly with the Customer Success Manager to create and organize the company's Knowledge Base (Support Center). Assist in identifying upsell or cross-sell opportunities in collaboration with the sales or account management teams. Training will be provided for proper risk monitoring and having the ability to manage customer positions as needed. Master EdgeClear products while understanding the competitive landscape. Required Skills & Qualifications: Bachelor's degree in business, information technology, communication, marketing, or related field. An interest in working within the financial services industry. Proficient in MS Office Suite and Google Workspace. Excellent written, presentation, and oral communication skills. Ability to work independently and collaboratively. Ability to work in an office environment with a dynamic team. Ability to work in a fast-paced environment. Strong work ethic and the desire to be a key part of the team. Self-starter with top-notch organizational skills. Ability to multitask and work effectively under daily time constraints and with deadlines. Knowledge of CRM, live chat tools and brokerage operations are a plus. Compensation: Our compensation package is based on your experience and includes excellent health (PPO plan with matched premiums) and retirement benefits (401k with up to 4% contribution match). References: Please provide 2-3 professional references that can speak to your experience and qualifications for this role. How to Apply: Apply by sending your resume/CV, portfolio link, and references through the link on this page.
    $33k-48k yearly est. 2d ago
  • Account Representative

    Jobility

    Customer Service Representative Job 44 miles from North Aurora

    We are seeking a motivated and customer-focused Account Representative to join our team! In this role, you will be responsible for handling inbound calls, emails, faxes, and entering customer orders into our system. You will also make outbound calls to clarify information, provide solutions, and work toward converting opportunities into sales. The ideal candidate will be driven to provide outstanding service while focusing on achieving sales targets and developing long-lasting relationships with customers. Key Responsibilities: Provide excellent customer service through inbound and outbound calls, emails, and data entry. Develop and maintain strong relationships with both new and existing customers. Convert leads and opportunities into sales using provided scripts and campaigns. Accurately process customer orders in a timely manner. Collaborate with Purchasing, Production, and Shipping departments to expedite and trace orders. Address customer concerns by providing timely, accurate, and effective resolutions. Maintain accurate records in the system and update customer data as needed. Communicate the full range of product offerings confidently to customers. Clearly explain warranty, shipping, and special program policies. Access supplier catalogs and websites for information as necessary. Ensure compliance with all call center policies and procedures. Knowledge & Experience: Previous sales experience in a call center or customer service environment. Familiarity with Salesforce, NetSuite, or equivalent CRM software. Proficiency with Microsoft Office programs. Skills & Abilities: Proven ability to close sales and meet targets. Strong attention to detail and accuracy. Excellent multitasking and time-management skills in a fast-paced environment. Ability to adapt to changes quickly and efficiently. Strong problem-solving capabilities. Excellent oral, written, and presentation communication skills, with a focus on active listening. Self-starter with a strong sense of ownership and accountability. Work Hours: Full-time, 40 hours per week, with expected overtime. Monday through Friday, with some Saturdays. Busy season shift is between 7 AM and 7 PM, with rotating evening shifts. Flexibility is essential as evening and weekend work may be required. Why Join Us? We value our employees and offer a dynamic, fast-paced environment where you can grow your skills, contribute to the company's success, and be part of a supportive team. If you're eager to take on new challenges, develop your sales skills, and provide excellent customer service, we would love to meet you!
    $33k-48k yearly est. 23d ago
  • Inside Sales Representative

    Rejigg

    Customer Service Representative Job 33 miles from North Aurora

    About the Company Rejigg is a fast-growing platform helping small business owners exit their companies by connecting them with qualified buyers. We're building a better, more transparent marketplace for business acquisitions - and we're looking for driven, resourceful sales professionals to help bring more businesses onto the platform. About the Role We're hiring an Inside Sales Representative to join our high-performance sales team. This is a full-cycle, outbound-heavy role based in our Chicago office. You'll be responsible for sourcing and onboarding small business owners who are exploring a sale - from the first cold call to getting their business listed and ready to attract buyers. This role requires high activity, a sharp learning curve, and a genuine curiosity about small businesses. If you're excited by the idea of calling 100+ business owners a day and helping them take a major step toward retirement or a new chapter, we want to hear from you. Responsibilities Own the full sales cycle: prospect, qualify, and close new business listings on the Rejigg platform Make hundreds outbound calls per week to small business owners (retiring baby boomers, family business operators, etc.) Conduct thoughtful conversations to educate business owners on the process of selling and the benefits of Rejigg Guide sellers through onboarding and listing, answering questions and ensuring a smooth experience Maintain accurate and detailed records of all outreach, calls, and follow-ups in our CRM Hit monthly sales targets Qualifications 1-3 years of sales experience (especially startup, inside sales, or call-heavy roles) preferred, but new graduates welcome to apply. Excellent verbal communication skills - you can earn trust quickly over the phone. Strong organizational skills and ability to prioritize in a fast-paced environment. Proficiency with CRM and sales tools (e.g. HubSpot). Bachelor's degree or equivalent work experience. Required Skills If you're looking for a place where your hustle directly impacts the company's growth - and where you'll learn a lot about sales, business, and entrepreneurship - Rejigg is the place for you. Preferred Skills We don't expect you to come in as an expert - but we do expect you to learn fast, stay curious, and ask great questions. Pay range and compensation package Salary: $100,000 - $130,000 On Target Earnings
    $34k-56k yearly est. 4d ago
  • Entry- Level Inside Sales Representative

    Circle Logistics, Inc.

    Customer Service Representative Job 33 miles from North Aurora

    Are you looking for a CAREER you can be passionate about instead of just a job? Do you want more out of life than just the status quo? Do you want to be a part of a thriving company in a growing industry? If the answer is YES, then we want you on our Circle Logistics Team! Why Join Circle: We believe in working hard and playing hard here at Circle. Therefore we provide a competitive pay package & benefits to our team members. All so you can perform at the highest level, prosper and enjoy life. Every day you come into work you are entering a competitive and engaging work environment. We recognize what you give to make that happen. That is why we recognize those who go the extra mile and celebrate our victories as a team. Who We Are: Circle Logistics is a 3rd party logistics firm focused on delivering our three core promises to our customers: No Fail Service, Personalized Communication, and Innovative Solutions. We leverage our technology, industry experience, and employee ingenuity to develop industry-leading transportation solutions. We have been in business for 10 plus years and have grown into a half a Billion dollar company, from starting out as just a handful of people with Entrepreneurial Spirit as their foundation . Our story is one of resiliency and innovation that has led us to grow to over 500 employees in a booming transportation industry, that never takes a night off. What We Are Looking For: As a team we are looking for driven people who have GRIT, TENACITY & A DESIRE TO WIN! As an Inside Sales Representative, you will represent Circle Logistics and promote our services to new customers, build your book of business and provide outstanding customer service where you will be the owner of your own portfolio working in a team environment. You will bring solutions to established and prospective customers and nurture these relationships into long-term partnerships. What you'll do: Generate and identify new sales opportunities through research, analysis, and discovery Maintain and grow existing accounts by managing customer day to day requirements Match customer demand with quotes for their freight-related inquiries Build strategies that will result in increased sales and stronger partnerships Solve complex problems and be the main contact for all your accounts' communications Organize and manage your daily shipments to ensure our "No-Fail" policy Collaborate with your team on pricing strategy and account implementation plans What you'll need: Logistics experience preferred, not required Experience with and/or ability to learn a variety of TMS/CRM platforms Above average proficiency with Google Drive and Microsoft Excel (vlookup, pivot tables, reports) Ability to thrive in a fast-paced working environment and multitask Time management and organizational skills Willingness to be available after hours and weekends if needed Excellent teamwork skills What we have: Starting base salaries with an uncapped commission structure (Candidate with experience negotiable) Room for advancement in a fast-growing company that promotes organic career growth On-site training and career development Casual dress code Paid holidays and paid time off Health, vision, and dental insurance benefits 401(k) Plan
    $34k-56k yearly est. 26d ago
  • Inside Sales Representative

    Direct Property Aid

    Customer Service Representative Job 33 miles from North Aurora

    About the Company: Direct Property Aid is the highest-rated real estate investment firm in Illinois, with an outstanding 4.9-star rating on Google. We specialize in acquiring distressed properties and transforming them into thriving rental units or beautifully rehabbed homes. Our mission goes beyond business success-we are committed to providing rewarding opportunities for our employees and making a positive impact on the communities we serve. Integrity, resilience, and teamwork are at the heart of everything we do, and our customers love working with us! Why Join Us: At Direct Property Aid, you'll join a high-performing team that's driven to be the best in the industry. Our 4.9-star Google rating reflects our commitment to exceptional customer service, and you'll be part of a company with a solid reputation. In this role, you will work with hot inbound leads and appointments set for you daily, identifying property owners who are looking to sell and negotiating the best possible terms. This is a role for someone who's ready to think outside the box, build relationships, and solve problems creatively. We've made it incredibly easy for our team to succeed. Our streamlined approach to real estate investing, combined with ongoing investments in new marketing channels, technology, and team development, ensures you have the support and tools you need to thrive. Role Overview: The Account Executive I (Real Estate Acquisition Specialist) will focus heavily on prospecting with our 10-line dialer that makes it incredibly easy to get connected to opportunities, as well as following up with appointments set for you daily and working with hot, inbound leads. Your primary responsibility will be identifying property owners who are eager to sell and negotiating favorable terms for both parties. This position requires a blend of out-of-the-box thinking, sharp communication skills, and strong relationship-building abilities. Your success in this role will have a direct impact on the company's growth and the well-being of the communities we serve. Responsibilities: Follow up on appointments set for you daily, as well as work with hot, inbound leads. Power dialing a list of leads from a 10-line dialer (Making it very easy to prospect). Identify property owners who are looking to sell and negotiate favorable terms. Think creatively to solve challenges and find the best solutions for clients. Develop and maintain positive relationships with business and customer contacts, ensuring high client satisfaction. Manage your pipeline using CRM, ensuring accurate and up-to-date records. Diligently follow up with clients, documenting all interactions in the CRM system. Educate potential clients on how we can assist them and explain our process. Collaborate with the team to continually improve client service and satisfaction. Identify and report any client concerns to the Sales Manager. Ensure a smooth transition for clients from initial contact to closing. Performance Expectations: Achieve or exceed KPIs and sales targets, consistently closing deals. Accurately document client information in CRM at the end of each day. Provide consistent follow-up with all qualified prospects. Keep sales stats and pipeline updated daily to track progress. Requirements: Proven experience in high-volume sales, especially in a business-to-consumer (B2C) environment. Exceptional communication skills, both over the phone and in person. Strong presentation, negotiation, and closing skills. Ability to think creatively and find innovative solutions to client needs. Adaptability to new sales processes, technologies, and strategies. Self-motivated, independent, and able to manage time effectively. A passion for helping others and building lasting relationships. Location: Must be based in or willing to relocate to Lakeview in Chicago, Illinois. Schedule: Full-time, flex hours, 45 hours per week, Monday through Friday. Salary: Base salary of $25,000 to $50,000 annually (based on experience) for 6 months to ease your transition while you build a pipeline at DPA. After 6 months the position would be 100% commission only. OTE: $115,000 - $175,000 in the first year and $170,000 - $350,000+ in the second year. Work Location: In-person/On-site at our Lakeview office (Chicago, IL 60657). Why Direct Property Aid? Join a company where success is built on a streamlined, supportive environment. With the right training, new marketing channels, and cutting-edge technology, you'll have everything you need to succeed. If you're driven, motivated, and eager to make a positive impact while building your career in real estate investing, Direct Property Aid is the place for you!
    $34k-56k yearly est. 57d ago
  • Entry Level Inside Sales Representative

    Total Quality Logistics 4.0company rating

    Customer Service Representative Job 17 miles from North Aurora

    TQL is looking for driven, high-performing individuals ready to launch a career with one of the nation's leading logistics companies. This isn't your typical sales role - it's a dynamic opportunity to build lasting relationships, sharpen your negotiation skills, and manage freight from pickup to delivery. No logistics experience? No problem. Our industry-leading paid training and mentorship program will equip you with everything you need to succeed in sales, logistics, and supply chain management. We're seeking self-starters who thrive in a fast-paced environment, have a strong work ethic, and are hungry to grow. At TQL, you'll be part of an award-winning team, enjoy a one-of-a-kind culture, and benefit from full health coverage, career advancement, and endless growth potential. What's in it for you: $45,000 base salary with uncapped commission potential Award winning training program (26 weeks) 401(k) with company match & full benefit packages Outstanding career growth potential with a structured leadership track What you'll do: Make calls and establish relationships to build your book of business by close new and existing customer. You will negotiate prices with customers and carriers to secure best rates for both parties. Also, manage daily shipments and resolve issues to ensure timely pickup and delivery Provide proactive and honest communication, internally and externally What you need: College degree preferred, but no degree required Availability to work full-time, 100% in-office Determination to outwork anyone Strong negotiation skills with the professionalism to handle conflict Entrepreneurial mindset with a passion for exceptional customer service
    $45k yearly 9d ago

Learn More About Customer Service Representative Jobs

How much does a Customer Service Representative earn in North Aurora, IL?

The average customer service representative in North Aurora, IL earns between $26,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average Customer Service Representative Salary In North Aurora, IL

$33,000

What are the biggest employers of Customer Service Representatives in North Aurora, IL?

The biggest employers of Customer Service Representatives in North Aurora, IL are:
  1. Domino's Pizza
  2. Domino's Franchise
  3. Ryder System
  4. U-Haul
  5. R1 RCM
  6. Staples
  7. U.S. Bank
  8. Circle K
  9. Mapei
  10. Blue Wave Products
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