Retail Customer Sales Specialist
Customer service representative job in New York, NY
This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.
Earn $20/hour base pay, with the potential to earn $27.02/hour through commission and incentives. Plus, enjoy perks like free and discounted internet, TV, and mobile, all while paving the way for a long and rewarding career with us.
Do you have a passion for connecting with people and driving sales? As a Retail Sales Specialist at Spectrum, you'll be the face of our company, promoting and selling our portfolio of products and services to both existing and new customers. Your role is pivotal in enhancing the customer experience and fostering a culture of exceptional customer care at every store location.
What Our Retail Sales Specialists Enjoy Most About the Role
Enhancing the customer experience while meeting sales, service, and operational goals.
Identifying sales opportunities and creating ideal customer experiences through product support and education.
Building positive customer relationships, effective listening, and overcoming objections, while reselling the value of our products.
Maintaining knowledge of Spectrum products, pricing, promotions and visual standards, while minimizing product losses.
Ensuring a welcoming store atmosphere, delivering a clean retail experience, effective communication, policy adherence, issue resolution and participating in training programs.
Working Conditions
This role requires a flexible schedule, regular attendance, physical demands (lifting up to 35 lbs., prolonged standing) and adherence to Spectrum's dress code in a moderately noisy retail environment.
Required Qualifications
Education
High School Diploma or equivalent.
Skills & Abilities
Proficiency in cash handling and accurate payment transactions.
High comfort level with personal technology, including mobile devices and video platforms and proficiency in computer applications.
Basic math skills.
Ability to read, write, speak, and understand English and to prioritize, organize, manage multiple tasks and handle change effectively.
Familiarity with goal- and incentive-based work environments.
Strong performance in a fast-paced team environment.
Effective communication with employees and customers in person, on the phone and in writing.
Highly effective interpersonal skills for building partnerships across the organization.
Self-motivated, competitive spirit with a desire to exceed sales goals.
Positive and professional demeanor, strong attention to detail and problem-solving skills.
Preferred Qualifications
Knowledge of the latest technology and devices.
1-5 years of sales/customer service experience.
1-3 years of telecommunications/wireless experience.
SRL213 2025-65453 2025
Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.
A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.
The base pay for this position generally is between $18.00 and $29.52. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.
In addition, this position has a commission earnings target starting at $11,232.
Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet , TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.
Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
Call Center Representative
Customer service representative job in New York, NY
· Call Centre AND Payroll Timekeeping experience in call centre environment required
· Primary duties include answering questions, resolving complaints, and providing technical support to ensure customer satisfaction.
·Two (2) years of experience and Bilingual
Customer Service Representative
Customer service representative job in White Plains, NY
Are you ready to be a part of something meaningful? We're partnering with an innovative client in the healthcare industry who is seeking an exceptional Customer Service Representative to join their team! This is an incredible opportunity to make a difference in people's lives while thriving in a supportive, engaging workplace.
What you'll do:
As a Customer Service Representative, you'll be an integral part of the team, supporting patients and ensuring their needs are met while delivering an exceptional customer experience. Your key responsibilities will include:
Answering inbound calls: You'll be the friendly voice on the other end of the line, assisting customers with their inquiries and guiding them through company processes.
Processing orders: Accurately entering orders into the company's software system and ensuring they are successfully processed and shipped.
Follow-ups: Building trust with customers as you track and confirm order shipments, keeping them fully informed along the way.
Troubleshooting and resolving issues: Acting as a problem-solver, you'll tackle technical product issues with a solutions-oriented approach.
Cultivating positivity: Bring your “can-do” attitude to work, an openness to new ideas, and a dedication to making every customer interaction count.
Being the spark of positivity: Show up with a smile, adding value to the workplace culture while supporting your teammates, suppliers, and customers.
What we're looking for:
Our client is searching for candidates who are:
Outgoing, empathetic, and passionate about delivering exceptional customer service.
Detail-oriented with stellar organizational skills to ensure timely processing of orders.
Adaptable and open to learning new systems and processes.
Capable of thriving in a fast-paced environment with a proactive mindset.
If you're someone who loves solving problems, enjoys supporting people in their moments of need, and is excited about creating meaningful connections, this role is perfect for you.
Why should you apply?
Join a company that values its employees and customers equally. This is an opportunity to work with a small, welcoming team that celebrates positivity and collaboration. You'll also contribute to a healthcare organization that's genuinely making a difference in its community.
Take the next step in your career, apply today! Your smile, attitude, and customer-focused mindset could be exactly what our client is looking for.
Patient Service Representative
Customer service representative job in New York, NY
We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.
Key responsibilities include:
Perform patient registration, including verifying demographic and insurance information
Ensure accurate data entry into the Electronic Medical Record (EMR) system
Verify insurance eligibility and benefits, including managed care plans
Collect co-pays and provide patients with necessary documentation
Maintain knowledge of health insurance requirements, authorizations, and referrals
Apply medical coding standards including ICD-9 and CPT-4 where applicable
Answer incoming calls and provide prompt, professional responses
Work collaboratively with clinical and administrative staff to ensure patient flow
Maintain compliance with HIPAA and other healthcare regulations
Qualifications:
High School Diploma or GED (Required)
Minimum of 3 years clerical experience in a medical office setting (Required)
Data entry skills of at least 4,500 keystrokes per hour
Knowledge of medical coding (ICD-9, CPT-4)
Strong understanding of health insurance benefits and requirements
Excellent customer service and effective communication skills
Proficiency in telephone and computer usage, including keyboarding
Experience using EMR systems (Required)
Familiarity with managed care insurance plans (Required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors
Patient Service Representative
Customer service representative job in New York, NY
Part-Time (Saturdays and Sundays)
Guest Services Liaison/Staff Asst - Patient Service Representative
Schedule Notes:
Part-time - Weekend Shift. Saturday and Sundays 9 AM - 5 PM or 10 AM - 6 PM. Added hours are available for call-out coverage during the week. But 15 hours guaranteed.
Job Summary:
Provides current information concerning patient location to visitors, telephone inquiries, and staff. Greets visitors, patients, and directs them to various areas of the Center. Monitors the elevators in New Memorial and the lobby area and explains the visiting policy to visitors. Provide clerical and administrative support to the Director of Patient Relations.
Essential Duties:
Investigates and provides information regarding the current location of patients through use of Client systems and communication with Admitting, Nursing Units, Urgent Care, Operating Room, PACU, PSC, and SDH.
Performance Expectations:
Identifies urgent calls and hand-delivers messages immediately or uses the paging system.
Keeps track of messages that Patient Representatives have not picked up in a timely manner or are duplicate calls, and pages them when appropriate.
Responds to and triages all calls and walk-in requests to the Patient Representative Department from patients, families, and staff.
Provides immediate assistance/management of inquiries when appropriate.
Determines nature of request for patient location information by asking questions of caller, visitor, or patient.
Locates patient through use of available resources (e.g., Client systems, Admitting Office, Urgent Care).
Directs caller/visitor to the correct phone number or room.
Transfers call to patient by clearly stating to the caller that the call will be transferred and providing the direct number.
Always honors confidentiality of blocked information by informing the caller or in-person inquirer that no information is available for the patient.
Informs other departments of changes as appropriate (e.g., informs Admitting Office if patient's room has changed).
Directs waiting family and friends to conference rooms when necessary (e.g., distraught/highly emotional or large families, surgeon request).
Acts as a welcoming resource for all visitors to the Center.
Provides clear and accurate directions/information on location and functions of relevant departments and staff.
Informs visitors of relevant policies and procedures, such as hours and privileges of visitation.
Directs visitors to local facilities (e.g., hotels, restaurants, garages) for convenience using available resources (e.g., menu book of restaurants, hotel guide).
Required Skills & Experience:
Two to four (2-4) years of experience required.
Intermediate Verbal Communication Skills.
Intermediate interpersonal skills.
Beginner computer skills.
Customer Service & E-Commerce Supervisor - Full Time
Customer service representative job in Islip, NY
A career at Whole Foods Market is more than just the work you do- it's about your personal growth and creating meaningful change. Our purpose is to nourish people and the planet. That means improving how people eat, funding grants for school gardens, providing access to fresh and healthy food to people living within food deserts, alleviating poverty in developing countries, and so much more. Working with us means you are making a difference within your community and beyond. We aren't just a grocery store: we're world-changers. And with your help, we will continue to set the standards of excellence and revolutionize the grocery industry.
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the checkout experience and grocery delivery & pickup at your assigned store. You will focus on driving safety, quality of outbound online orders, excellent pickup experience, team productivity, and program execution. You will monitor key performance indicator metrics and visual cues in-store to assess the Team's performance in these areas. You are responsible for daily operations including managing capacity, labor utilization, adherence to pick processes, and drop of task execution (for E-Commerce); and, cash management, customer demand management, labor utilization, and execution of store processes (for Customer Service). As the Supervisor, you support the Team Leader in leading and developing Team Members. You must strive to support WFM core values, Leadership Principles, and goals, promote national, geographic-specific, store programs and initiatives, and ensure adherence to all applicable health and safety regulations.
Job Responsibilities:
Delivers outstanding customer experience; and holds all Team Members accountable for delivering outstanding customer service.
Establishes clear expectations for balancing in-store customer service and completing online orders.
Monitors in-store and online customer flow; assigns customer service-related and online order completion tasks balancing the needs of all customers.
Seeks awareness of relevant competitors and industry trends.
Ensures an effective and efficient response to customer questions, requests, and/or concerns.
Supports collaborative and productive relationships with departmental leaders, store leadership, and 1P/3P partners, e.g., Amazon delivery drivers.
Fosters and encourages a positive environment of outstanding teamwork, mutual respect, and exceptional morale.
Maintains Team Member safety and security standards.
Ensures compliance with relevant regulatory rules and standards.
Develops, coaches, mentors, and motivates Team Members in a manner that sustains a high performing Team and minimizes turnover.
Maintains cleanliness of workspaces including staging area and coolers.
Maintains security of equipment, e.g., MSRs, phones, currency counters.
Proactively identifies process improvement opportunities.
Consistently communicates and models WFM core values, leadership principles, and supports goals.
Job Skills
Ability to perform task management, balancing dynamic customer flows.
Strong analysis skills to root cause underperformance (either observed or demonstrated by metric performance).
Excellent interpersonal, motivational, team building and customer relationship skills.
Capable of teaching others in a positive and constructive manner.
Proficient with email, Microsoft Office, and operations-related applications.
Qualifications
12+ months retail experience
Physical Requirements/Working Conditions
Must be able to lift 50 lbs.
In an 8-hour workday: standing/walking 6-8 hours.
Hand use: Single grasping, fine manipulation, pushing and pulling.
Work requires the following motions: bending, twisting, squatting, and reaching
Exposure to FDA approved cleaning chemicals
Exposure to temperatures 90 degrees Fahrenheit
Ability to work in a wet and cold environment.
Ability to work a flexible schedule including nights, weekends, and holidays as needed.
Ability to use tools and equipment, including box cutters, electric pallet jacks, and other heavy machinery.
The wage range for this position is $18.00-$30.20 Hourly, commensurate with experience. Whole Foods Market offers "Whole Benefits". Whole Benefits may include health insurance, retirement plan benefits, eligibility for a store discount, paid time off and access to other benefit programs. Eligibility for Whole Benefits is determined under the terms of the applicable Whole Benefits plan at a person's date of hire. For additional information, visit our Whole Foods Market Careers site: **********************************************
At Whole Foods Market, we provide a fair and equal employment opportunity for all Team Members and candidates regardless of race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity/expression, age, marital status, disability, or any other legally protected characteristic. Whole Foods Market hires and promotes individuals solely based on qualifications for the position to be filled and business needs.
Whole Foods Market works with job sites like Indeed, LinkedIn, and ZipRecruiter to promote opportunities at our company. Please be aware that other career sites may not be accurate or up to date and may even be fraudulent. We encourage and recommend all candidates to apply via our site.PandoLogic. Category:Customer Service, Keywords:Customer Service Supervisor, Location:Islip, NY-11751
Social Media and Customer Experience Associate (Ecomm Team)
Customer service representative job in New York, NY
Why this role matters
You'll be the glue between our social media community and our customers-supporting our Social Media/Website Manager, keeping DMs and comments buzzing, and turning site visitors into happy repeat customers. If you can spot a TikTok trend and build a clean Excel report, you'll thrive in this position.
What you'll do
• Support our AI chatbot across email, live chat, and social (TikTok/IG/Facebook/YouTube).
• Triage and resolve order issues; partner with the operations team to keep deliveries on track.
• Jump into Gorgias: reply to reviews, surface insights, and escalate themes.
• Support the Social/Website Manager on content calendars, influencer/ambassador orders, UGC follow-ups, and basic site updates.
• Help with Shopify tasks.
• Become a mini product expert - learn collections and FAQ so you can answer like a pro.
• Spot patterns and suggest ideas that make the customer journey smoother and faster.
You're a great fit if you…
• Are upbeat, curious, and calm under pressure.
• Can switch from answering a DM to fixing a CSV in Excel without missing a beat.
• Love social media culture and understand what good brand replies look like.
• Communicate clearly (short, friendly, on-brand).
• Enjoy organizing tasks and closing loops.
Must-haves
• 1-3 years in customer support, marketing support, e-commerce, or social/community. Internships count!
• Excel proficiency a plus.
• Comfortable with Shopify and major social platforms; willing to learn Klaviyo/Gorgias.
• Bachelor's degree or equivalent experience.
Nice-to-haves
• Basic Canva/asset cropping, or experience pulling platform analytics.
• BlueCherry (or other ERP) exposure is a plus.
Job Type: Full-time
Salary: $21 p/h - $24 p/h based on experience
Benefits:
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
Work Location: In person
Amerex Group does not provide visa sponsorship for this role. Candidates must have current work authorization in the United States (e.g., U.S. citizen, permanent resident, or other work authorization that does not require sponsorship)
Luxury Customer Service Specialist
Customer service representative job in New York, NY
We're looking for a professional, highly organized, and career-focused individual to join our team at TraxNYC, one of New York City's most established custom jewelry brands located in the heart of the Diamond District. This is a full-time, in-person role suited for someone who understands the standards of luxury service, is comfortable navigating high expectations, and thrives on delivering calm, efficient solutions in a fast-paced environment.
Check out our Team & Workspace here: ****************************** OSrydUdw
As a Luxury Jewelry Customer Service Specialist, you'll be responsible for supporting our clients at every stage of their journey - from answering inquiries and tracking orders to managing feedback and protecting client satisfaction. You'll work closely with our sales team to convert inbound interest into revenue opportunities and flag qualified leads. You'll also play a key role in maintaining our online reputation, responding to reviews, and helping to resolve any client concerns with professionalism and urgency.
Just as important: you'll be expected to proactively communicate recurring issues, client trends, or operational bottlenecks to direct managers so that we can continuously improve how we serve customers. We're looking for someone who doesn't just react, but observes, reports, and helps us move forward.
Key Responsibilities:
Respond to customer inquiries via phone and email with clarity, professionalism, and urgency
Provide accurate updates on orders, custom production timelines, and shipping
Manage return and repair requests from intake to resolution
Collaborate with the sales team to pass along leads and client opportunities
Monitor and respond to online reviews and customer feedback
Proactively reach out to dissatisfied clients to resolve issues before they escalate
Identify client concerns or recurring issues and report them directly to management
Keep accurate internal records using CRM platforms and project tracking tools
Ensure every customer interaction reflects the high standards of the TraxNYC brand
What We're Looking For:
Prior customer service experience is required, preferably in luxury, jewelry, fashion, or hospitality
Highly organized and reliable, with strong multitasking and follow-through
Polished written and verbal communication skills
Professional demeanor with the ability to remain composed under pressure
Comfortable working closely with sales and production teams
Able to observe patterns, recognize recurring issues, and raise them to supervisors
Familiarity with CRM tools and monday.com is a plus (not required)
Authorized to work in the U.S.
Compensation & Schedule:
Pay: $18.00 - $25.00 per hour (based on experience)
Subject to growth based on performance
Schedule:
Full-time, Monday - Friday
Standard shift: 11:00 AM - 7:00 PM
Occasional weekend availability may be required
Location: In-person, New York, NY 10036 (Diamond District)
Perks & Benefits:
Paid time off
Employee discount on fine jewelry
Growth opportunities into sales support, logistics, or client experience leadership
Work with a fast-moving, focused team and gain deep exposure to luxury jewelry operations
Direct access to management - your feedback and insights will help shape the company's success
If you're serious about luxury service, take pride in your professionalism, and want to grow your career within a brand that values clarity, structure, and excellence - we want to hear from you.
Check out our social media below
Instagram: **********************************
TikTok: *******************************
YouTube: **********************************************
Facebook: ********************************
Twitter/X: *********************
Job Type: Part-time
Pay: $18.00 - $25.00 per hour
Expected hours: 24 - 50 per week
Benefits:
Paid time off
Ability to Commute:
New York, NY 10036 (Preferred)
Work Location: In person
L1 Customer Support Agent
Customer service representative job in North Bergen, NJ
Join a team that powers some of the fastest-growing e-commerce sellers across 200+ channels. Goflow | Ridgefield Park, NJ (HQ) In-house preferred, hybrid/remote options available Goflow is a cloud-based platform that helps e-commerce sellers scale across Amazon, Walmart, Shopify, eBay, and 200+ other channels. From one dashboard, sellers manage orders, shipping, inventory, listings, purchasing, and analytics - powering growth without the chaos.
Our headquarters is in Ridgefield Park, NJ, where we prefer in-house collaboration. Hybrid and remote arrangements are also available.
The Role
As an L1 Customer Support Agent, you'll be the first point of contact for sellers who rely on Goflow every day. You'll troubleshoot issues, guide customers through workflows, and make sure their operations run smoothly.
Key responsibilities:
Support customers with order, inventory, and shipping workflows
Troubleshoot syncing, stock, and fulfillment issues
Assist with carrier integrations (FedEx, UPS, USPS, DHL, 3PLs)
Provide product guidance and best practices
Log issues and escalate when needed
What We're Looking For
2+ years in technical support, customer service, or e-commerce ops
Familiarity with OMS, IMS, and shipping workflows
Knowledge of marketplaces (Amazon, Walmart, Shopify, eBay)
Excellent written communication (chat/email support)
Strong troubleshooting and problem-solving skills
Coachable, curious, and eager to learn
Intercom experience (FinAI, automations) a plus
Why Join Us
Competitive salary + performance incentives
Benefits + 401(k) with company contributions
Additional perks and benefits
A culture built on learning, collaboration, and customer success
If this role excites you, we'd love to hear from you. Apply today.
Inside Sales Representative
Customer service representative job in New York, NY
Company: On the Right Track Systems, Inc.
On the Right Track is a leading manufacturer in cubicle curtains for healthcare systems. With a patented system and 100% recyclable product we are present across North America, Asia and the Middle East. We strive to minimize the risk of Hospital Acquired Infections, overcome the risk of ladder accidents, and increase patient experience. After 17 years and almost 300,000 tracks sold On the Right Track is perfectly leveraged for growth. At On the Right Track you will be working directly with our products and reporting to management with exposure to different aspects of the business and numerous learning opportunities. Today we have 29 employees.
Please note before applying: This is a sales and administrative position. Candidates should be comfortable commuting to our Tribeca office. First 9 months are fulltime in office after which a hybrid schedule will be established. The customers being managed are mostly within 90 Miles of NYC. Access to a car is required. (We reimburse for expenses)
Location:Downtown NYC Mon-Fri 9-5pm
Job Description:
· Responsible for generating new business opportunities by qualifying leads and prospecting through existing business accounts to engage with potential buyers
Initiating regular communication with our existing customers
· Manage existing customer relationships and prompt reorders
· Manage existing and new customer data via Hubspot CRM
· Demo our Curtain Tracker software both in-person and via zoom
· Work directly with management on strategy for reacquiring customers who are purchasing from other distributors
· Processing new orders from credit application, purchase order, tracking shipments and coordinating with the installation team
· Assisting contractors and other potential customers in understanding the product and assisting the quoting process
· Field measure for new quotes
· This position will report directly to the VP of Sales
Key Qualifications:
Experience in B2B or B2C sales is a plus
Comfortable with Hubspot or similar CRM system
Proficiency in Word, Excel and Powerpoint
Notes:
This is a paid position with commission opportunities after a period of 12 months
We are looking for candidates to start immediately
Candidates should be comfortable visiting hospitals and healthcare environments
We offer health benefits and as well as dental.
On the Right Track Systems, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Interested candidates are invited to apply.
Customs Specialist
Customer service representative job in Passaic, NJ
Trade Compliance Analyst/Customs Broker will ensure adherence to import/export regulations for the US and Canada. Key responsibilities include staying updated on trade laws, managing records, interfacing with government bodies, and conducting risk assessments.
Your Role:
Monitor and comply with US and Canadian trade regulations.
Maintain accurate import/export records.
Liaise with government agencies and facilitate communication with relevant departments.
Conduct risk assessments and collaborate on corrective actions.
Lead internal audits and provide employee training.
Analyze data for strategic insights.
Qualifications:
Bachelor's Degree
4-6 years of trade compliance experience, including US and Canadian focus.
Customs Broker's License required. In process will be considered.
Strong understanding of import/export regulations and customs procedures.
Excellent communication and analytical skills.
Proficiency in Microsoft Office and trade management software.
If you're detail-oriented with a passion for trade compliance, we want to hear from you!
Entry-Level Marketing Representative - Charity Division
Customer service representative job in New York, NY
Are you passionate about making a difference while building a rewarding career in marketing? Join our Charity Marketing team, where purpose meets opportunity! We partner with well-known nonprofit organizations to expand their reach, increase donations, and raise awareness for impactful causes across the nation.
What You'll Do:
Represent leading charitable organizations at community events, retail locations, and business campaigns.
Engage with the public to educate, inspire, and motivate contributions toward meaningful causes.
Participate in hands-on marketing and fundraising initiatives designed to maximize impact.
Develop communication, leadership, and sales skills through daily mentorship and structured training.
Contribute to a positive, energetic team culture focused on growth and giving back.
We're Looking For:
Individuals with strong communication and interpersonal skills.
A self-motivated and goal-oriented attitude.
Passion for helping others and creating positive change.
Ability to work in a fast-paced, team-driven environment.
No prior experience required - full training provided!
What We Offer:
Comprehensive training in marketing, communications, and leadership.
Opportunities for career growth and advancement.
Travel opportunities for top performers.
A fun, motivating, and purpose-driven work culture.
Weekly pay plus performance bonuses.
If you're ready to start a career that makes a real difference, apply today and become part of a movement that changes lives - including your own!
Apply now and grow your career while giving back to the community.
Full Time Inside Sales Representative; B2B
Customer service representative job in Englewood Cliffs, NJ
Alpine Health is a pharmaceutical distributor that supplies independent pharmacies with a full range of Generic Rx drugs, Diabetic Supplies, DME and Home Health Care products, Prescription Vials and Bottles, Pharmacy Supplies and Health and Beauty Aid Products.
Job Description:
This person will be assisting the Outside Sales Representatives with their accounts as well as developing and calling on new accounts by means of both tele-sales and relationship development. Our ideal person must be highly self-motivated, enjoy working with people in a team environment with the ability to work cross-functionally. Hours for this position are from 9:30 AM to 6:30 PM. This is a 1099 position.
Excellent communication skills.
Highly skilled at speaking with customers on the telephone and able to produce high quality work with little oversight.
Place between 80 to 100 outgoing sales calls by phone each day to prospective clients.
Document each communication and create a new, dated follow-up task in our CRM system immediately following each communication.
Impeccable attention to detail in tracking leads.
Participate in brief sales meetings with other Sales Reps and Sales Manager each day.
Consistently meet and exceed goals while maintaining the highest level of integrity.
Continuous interaction and communication with Sr. Sales and Management to keep updated of upcoming programs and changes.
Ability to handle all questions and solve problems with the highest levels of skill.
Sharing best practice skills with the team and to promote a positive team environment.
High volume of outbound/inbound phone calls per day.
Cold calling and lead generated calls.
Key Attributes:
Exceptional outgoing and energetic personality.
Team Player with a sense of group value.
Must consistently and aggressively drive sales.
Self-confident and extremely competitive.
Trustworthy and prideful in their work.
Expert sales skills and ability to lead and motivate by example.
Qualifications:
Minimum 1-3 years of related experience in Business to Business (B2B) Inside Sales or New Business Development.
Proven track record in new sales development.
Strong planning, problem-solving, and negotiation skills.
Excellent oral and written communication skills.
Microsoft Suite experience.
Job Type: Full-time
Pay: $25.00 per hour
Customer Service Representative
Customer service representative job in Farmingdale, NY
We are seeking a proactive and customer-oriented individual to join our team. The ideal candidate will be responsible for responding to customer inquiries, assisting with online purchases, and promoting our products and services. This role also involves working with various teams to ensure an exceptional customer experience and contribute to the growth of our online sales.
Key Responsibilities:
Handle customer inquiries promptly through inbound and outbound calls, emails, live chat, and other online platforms, providing accurate information about products, pricing, promotions, and order updates.
Guide customers through the website, helping them complete online purchases and offering tailored product recommendations.
Manage post-sale interactions, including order tracking, returns, exchanges, and ongoing product support.
Collaborate with the marketing team to drive online sales through seasonal campaigns, special promotions, and email marketing efforts.
Ensure product listings are up-to-date, accurate, and optimized for search engines (SEO).
Use CRM software to maintain detailed records of customer interactions and sales activities.
Analyze online sales trends to identify growth opportunities and areas for improvement.
Provide valuable feedback to the merchandising team on customer preferences, inventory levels, and product demand.
Stay up-to-date on product knowledge to provide customers with comprehensive information and assist them in making informed buying decisions.
Work towards meeting monthly and quarterly sales targets and key performance indicators (KPIs).
Qualifications:
High school diploma or equivalent required; college degree preferred.
Prior experience in sales, account management, or e-commerce is highly desirable.
Excellent communication skills and a customer-centric approach.
Proficient in Microsoft Office Suite (Excel, Word, Outlook) and familiar with CRM platforms (Salesforce, HubSpot, etc.).
Ability to quickly grasp new product knowledge and services.
Self-motivated with the ability to work independently and as part of a team.
Positive attitude with strong problem-solving skills and a passion for delivering exceptional customer service.
Highly organized, detail-oriented, and capable of managing multiple tasks simultaneously.
Experience with online sales platforms (Shopify, Magento, etc.) is a plus.
Customer Service Representative
Customer service representative job in New York, NY
Scully and Scully , the prestigious Park Avenue luxury home furnishings store is seeking a Customer Service Associate with sales experience preferred.
Responsibilities Include:
· Accurately process daily entry of orders and perform routine order tracking through our proprietary software to ensure timely processing and shipping of customer orders.
· Provide exceptional service and correspond with customers via email and phone in a timely fashion.
· Follow up on existing issues and keep customers updated on the status of their orders.
· Schedule pick-up and delivery of items with third-party shippers; monitor deliveries to ensure accuracy and timeliness.
· Send and track customer sample requests as well as other administrative projects.
Basic Qualifications:
· Sales experience preferred.
· Ability to give exceptional customer service in a timely fashion.
· Excellent technical skills, including MS Office Suite and web-browsing.
· Great organizational, verbal and interpersonal skills.
· Very detail oriented and a quick learner.
· Ability to multi-task and prioritize.
· Computer data entry proficiency.
We offer excellent salary plus commission, workplace environment and benefits (Health Insurance, 401k, Paid Time Off). Opportunity for growth within the company.
Please attach your resume in PDF or DOC format.
Online Customer Service Representative
Customer service representative job in Glen Head, NY
London Jewelers is a premier jewelry business, family owned and operated for over 95 years. We continue to set the standard for quality and service in providing customers with the finest selection of diamonds, designer jewelry, fine timepieces and gifts, presented in a luxurious style and setting with superior customer service. We are seeking a dedicated online customer service, brand relationship representative to manage customer interactions and provide support for our products and services. The ideal candidate will handle inquiries and tracking, resolve complaints, and ensure customer satisfaction.
Responsibilities:
Respond to customer inquiries via phone, email, and chat
Track customer inquiries through multiple websites and through entire lifecycle of customer's request
Add products and update content on London Jewelers website
Maintain Brand pages on London Jewelers website updating banners, products and information
Daily price and inventory updates on our website
Resolve customer complaints in a professional manner
Process orders, returns, and exchanges
Track monthly store traffic report
Daily cash report
Routine testing of functionality of website, content images displayed correctly, links live, and add to cart active
Provide product and service information and guidance
Maintain appointment requests for store locations
Document and update customer records based on interactions
Follow up and track with customers and the store to ensure their issues are resolved
Stay updated on product knowledge and company policies
Follow daily task check list
Maintain a positive and empathetic attitude toward customers
Qualifications/Experience:
Proven experience as a customer service representative or similar role
Excellent communication and interpersonal skills
Ability to handle stressful situations and diffuse upset customers
Proficient in using ERP software and CRM tools
Strong problem-solving skills
Ability to multitask and manage time effectively
Attention to detail and accuracy
High school diploma or equivalent; a degree or equivalent
Flexibility to work in shifts if required
Good typing skills and computer literacy
Preferred Qualifications:
Degree in a relevant field
Job Type:
Full-time
In office
Salary:
$25 an hour
Benefits:
Health insurance
Dental insurance
Vision insurance
Paid time off
401(k) with employer matching
Employee assistance program
Employee discount
Flexible spending account
Health savings account
Life insurance
We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, creed, religion, national origin, ancestry, citizenship status, age, disability, sex, gender, veteran status, genetic information or any other characteristic protected by applicable federal, state or local laws.
Client Services Associate
Customer service representative job in New York, NY
One of the largest Real Estate investment management firms in the world, with over $80 billion in assets under management, is looking to hire a Client Services Analyst. With over 300 people, they specialize in investing in property through acquisition and development, mainly in the US. They mostly invest in high-quality properties, office, retail, industrial, multifamily residential, and hotel, but a broad range of real estate strategies across the risk and return spectrum: core, core-plus, value-add, and opportunistic.
The primary responsibility for supporting the Firm's fundraising and client service efforts through the preparation of responses to Requests for Proposals (RFPs), Requests for Information (RFIs), Due Diligence Questionnaires (DDQs), and other investor inquiries.
Responsibilities include, but are not limited to:
Content Development:
Draft, edit, and coordinate RFP, RFI, and DDQ responses, incorporating both qualitative narratives and quantitative data, in collaboration with internal stakeholders across functions and levels of seniority.
Firm & Investor Relations Support:
Develop expertise in Clarion's investment platform and funds to support a wide range of investor relations activities.
Maintain strong working relationships across the Firm to stay informed on new initiatives, strategy updates, and performance results, ensuring client deliverables reflect current information.
Support special projects and ad hoc initiatives as assigned.
Candidate Profile
1-2 years of experience in financial services, preferably private fund marketing, client services, investor relations, due diligence, or operations.
Talented Psychic and Tarot readers
Customer service representative job in New York, NY
Jobs are readily available for talented Psychic and Tarot readers on a professional 800 Phone line. Customers are provided excellent readings with readers that have undergone our evaluation efficiently. Numerous great incentives include holiday bonus, yearly spend will increase, and more.
This is a chance to render services from home.
Inside Sales Representative
Customer service representative job in New York, NY
Staten Island, NY 10304
Pay Rate: $35-45/hr. base
The Inside Sales representative will work cooperatively with outside sales and other members of the distribution team to grow existing customers, to create new customers and meet or exceed monthly sales quotas at the appropriate gross margin while increasing customer satisfaction
CORE COMPETENCIES INCLUDE:
Sales Ability/Persuasiveness
Confident and passionate about selling. Always closing and asking for the sale
Actively upsells customers on complimentary products beyond the original order
Sells and promotes the items and products that we stock - provides alternative suggestions to customers who request other products, and successfully converts initial customer requests to stock brands
Understands and articulates how Coastal Supply Group differentiates from our direct and indirect competition, through the organization's value proposition within customer business situation
Promotes current programs and sales plans set forth by Sales Manager
Clearly communicates product feature and functions verbally
Solves customer needs by recommending products or services that contribute to their level of satisfaction
Educates customers on how the organization differentiates from its competitors
Follows-through on commitments (communication, bids, existing sales orders, etc.) made to customers
Learns and demonstrates understanding of basic business analytic skills and their application to customers' businesses (e.g., builder, contractor, plumber, engineer, architect, etc.)
Prioritizes customers, product promotion, activity management, campaign deployment and training with a positive attitude
Incorporates the selling process within proposal writing and pricing models to match company expectations
Customer Focus:
Analyzes customer's current and future needs to quickly determine if they can be helped over the phone or if they need to be passed to the next level of customer service / sales
Adds value to customer and internal interactions by understanding the true needs of the customer and their business model
Uses company-provided systems for improved planning, history collection, and to adopt new company behaviors
Organizes work time to maximize efficiency with a defined time management process
Drives the account planning process to define and track progress toward revenue, mix, and profit objectives
Understands the customer's business including metrics, definitions of success, hierarchy, decision-making, etc.
Establishes "trusted advisor” status to become a business resource for customers in the relationship selling process
Meets and greets customers at the point of sale with service, respect, and knowledge
Recognizes different customer types within the supply chain and adjusts approach with each for optimal results
Demonstrates active listening skills to add value to customer and internal interactions
Managing Work:
Learns and demonstrates effective time management practices involving planning and scheduling daily, monthly, and annual activities and priorities
Learns and demonstrates ability to organize electronic and paper-based information. Expands organizational skills to include additional leadership and business development commitments
Navigating Within the Organization
Learns and uses organizational resources and escalation processes for issue resolution
Respects and appropriately uses the internal chain of command
Establishes team relationships (e.g. Manager/Branch peers/Corporate network) for improved job effectiveness
Expands immediate problem-resolution network to include ancillary network contacts and uses internal resources (internet, industry marketing, customer service, supply chain, etc.) to get things done
Demonstrates comprehensive company product knowledge - and can articulate competitive advantage
Leverages a deep understanding of the company's internal processes to advise customers and develop a course of action to deliver mutually beneficial results
Contributing to Team Success:
Understands their role as it relates to showroom staff & outside sales and effectively coordinates information with those roles on projects and quotes
Know your branch, department, and individual budget goals
Operates effectively within vertical and horizontal teams
Demonstrates effective delegation and limited-scope management of others on direct tasks
Assumes responsibility for team outcomes (Success and/or failure)
Leverages team interactions for improved individual effectiveness and actively participates in team activities to share best practices
Exhibits positive outlook, camaraderie, and passion for the job, business, customers, and team
Establishes S.M.A.R.T. goals in line with company goals and values. Implements action plans with timelines with deliverables and measure results
Builds relationships - Learns the value of relationships and views building relationships as a critical success tool
Technical/Professional Knowledge & Skills:
Understands how products work together and proactively offers them to the customer when they call in their orders
Analyzes customer's needs quickly to determine if they need to be passed to a technical expert
Learns and demonstrates competence in features and functionality of all product lines as well as their application in consumer environments
Expands product knowledge base in their primary sales industries and into other sales industry through professional training (BlueVolt, ASA, Vendor trainings)
Adds value to customer and internal interactions by understanding the market, customers, suppliers, and competitors
Understands the nuances of competitor product offerings as well as their target audience and strategies on how they reach that audience
Provides market specific product needs and price points
Conveys accurate messages, ideas, and decisions through clear verbal and written communication
Maintains professional appearance according to company's employee handbook
Attends and participates in all meetings and events to add to team success
Demonstrates proficiency with related computer systems and applications (e.g. Microsoft Outlook, Word, Excel, PowerPoint, email, etc.)
Understands own organization's profit model and makes sound decisions and recommendations to maximize
Leading Through Vision & Values:
Leads branch and corporate initiatives and mentoring activities
Balances the role of strong customer advocate with the role of good company steward with resources and time
Knows and understands our company history, mission, vision, and values
Quality Orientation:
Follows procedures - Accurately and carefully follows established procedures for completing work tasks
Ensures high-quality output - Oversees personal and team job processes, tasks, and work products to ensure freedom from errors, omissions, or defects
Takes action - Initiates action to correct quality problems and notifies others of quality issues as appropriate
ADDITIONALLY, you will perform other duties as assigned.
Compliance with the rules and policies detailed in your Employee Handbook is essential.
POSITION ESSENTIALS:
Education:
High school diploma/GED required (Associate's degree preferred)
Experience:
Minimum 2 years in similar position preferred
Minimum 1 year in progressive position (2 years preferred)
Product/applications experience required
Wholesale distribution experience preferred
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req25-00222
Inside Sales Representative
Customer service representative job in New York, NY
Role You Will Play:
This role primarily involves phone and email-based sales, servicing repeat commercial customers, following up on orders and quotes, making outgoing calls to customers, and building long-term relationships. People with retail counter sales experience are encouraged to apply and this opportunity involves the phone and typically not standing at our service counter.
Company:
Leading family-owned wholesaler serving New England
With decades of strong relationships and a stellar reputation in the marketplace, this company is a trusted supplier to contractors and industrial companies
They offer a large selection of quality lumber, plywood, board products, building supplies, and specialty items.
Benefits & Features:
Competitive salary- $60K-$80K + bonus opportunities
Possibility for commissions on business brought in or developed while in the role
401k with a history of matching 25%
Monday-Friday, 8:00 AM-5:00 PM, no Saturdays
Supportive environment that challenges, motivates, and rewards excellence
Extensive training opportunities
Community:
You can live car-free and still get anywhere in the city (or to nearby states) via the subway, bus, ferries, and trains.
Neighborhoods often feel like small towns within the big city, with tight-knit communities.
Networking happens almost organically - many industries' top talent live and work here.
Constant cultural festivals celebrating communities from around the world.