Customer service representative jobs in North Las Vegas, NV - 680 jobs

As the nation's third largest cable and broadband company, Cox has about 6 million total customers. Cox is also the nation's third-largest cable television provider. Cox offers a variety of advanced digital video, high-speed Internet and telephone services over our own IP network. Business customers of all sizes are provided with our high speed Internet, phone and long distance services, as well as data and video transport services. Cox Media offers local and national cable advertising in both traditional and new media formats, along with promotional opportunities and production services. Job Description Apply to: ************************************************** then apply to Job Number: 142434 At Cox, we connect people to the things they love. Now we'd like to connect with you. Cox Communications is looking for sharp talent to join our team and be the voice of our brand. Unleash your potential with Cox Communications as a Customer Retention Representative, where you'll be enhancing the lives of our customers and your career. The Cox Communications Difference Cox Communications is more than just a place to work. We strive to create an environment that nurtures personal development and the opportunity to build on your talents. Our employees are our most important resource. To demonstrate the value we place in our employees, Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. We are committed to having a diverse workforce that reflects the communities we serve. We embrace and foster an environment that builds on the unique talents that come from a variety of people and perspectives. Keep reading to learn more about the role and to apply to join the Cox Communications team today! As a Customer Retention Representative, you will play a pivotal role in the continued stability and growth of our organization, by serving as a front-line representative of the Cox brand. Primary Responsibilities and Essential Functions • Receive inbound retention calls from current customers, for sales and revenue generation, in a high-intensity call center environment. • Utilize proactive persuasive/retention skills to turn requests for disconnection or downgrade into sales and save opportunities by identifying customer needs. • Achieve monthly key performance metrics, call and order entry productivity standards, and call quality performance through utilization of persuasive skills, defined call flow structure, and adherence to provided schedule. • Educate customers on active product features, service offerings, billing, charges, and product value. • Understand and promote current marketing campaigns in order to sell to or save customers accurately and effectively. • Increase revenue through up-selling and cross-selling video, HSI, wireless, and telephony services to existing customers. • Research and review competitive pricing and service offerings in order to provide competitive price and product comparisons based on customer needs. • Responsible for utilizing multiple customer databases to access, change or input account information for customers. • Provide outstanding customer service, troubleshoot and resolve service and minor technical problems for customers by asking appropriate questions. • Creatively negotiate pricing and bundling by making offers of credits and/or discounts according to Company guidelines. • Complete installation, disconnect, transfer and seasonal downgrade orders and update customer accounts utilizing customer record database. • Other duties as assigned. Qualifications Minimum • HS diploma, GED, or relevant work experience. • Effective communication skills. Excellent computer skills. • Demonstrated ability to multi-task. • Excellent interpersonal skills to work effectively with teams throughout organization. • Excellent ability to pursuade others through indirect influence. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. • Demonstrated ability to establish collaborative customer relationships in a fast-paced environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. Preferred • Experience in telecommunications industry. • 1 or more years in a sales quota or retention environment. • 2 or more years of experience in related field (i.e. Retail, Training, Indirect Sales, etc.) Additional Information Your Career At Cox From the valued customers we connect through our innovative communications services, to the employees we unite through exciting career opportunities, Cox is all about bringing people together and enhancing their lives. Cox is known for its pioneering efforts in cable, telephone and commercial services, industry-leading customer care, and its outstanding workplaces. We are always looking for talented professionals to join our team! Cox offers competitive salaries, an excellent benefits package (healthcare, pension, and 401k) and a best-in-class working environment. Cox is an equal employment opportunity employer, disabled/protected/veteran and a wholly owned subsidiary of Cox Enterprises. Statement to ALL Third Party Agencies and Similar Organizations: Cox Communications accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox Communications employees, or send to any Cox Communications facility. Cox Communications is not responsible for any fees or charges associated with unsolicited resumes.

Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Las Vegas, NV location. The primary function of the call center customer service advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities. **Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening. Schedule: 12pm - 8:30pm Duties and Responsibilities: Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues Coordinate the development of the program with all Kenworth Sales Company Branches. Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets. Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions. Work directly with and assist each Corporate Service Director and District Service Manager as needed. Communicate effectively with Fleets, PACCAR Breakdown, and tow companies. Keeps a log of the details of communication with customer/dealer throughout the repair process. Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer. Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes. Qualifications: Ability to read and comprehend English instructions and information. High school diploma or equivalent. Must have a working knowledge of all heavy truck repair methods. Must have a highly technical background with good troubleshooting skills. Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat. Must have the ability to identify and meet Customer needs and requirements. Must be a hard worker and a self-starter and a problem solver. Excellent organizational, communication, and time management skills. Exceptional phone and Customer service skills required. Appearance must meet company requirements. BENEFITS: Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customer service, training and personal development. Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion. History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customer service. Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans. Veterans are encouraged to apply! About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions. An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.

CALL CENTER REPRESENTATIVE Las Vegas, NV, US 30+ days ago Apply Salary: $17.50 Annually The Call Center Representative supports the scheduling and general inquiries of patients through incoming/outgoing calls. Competitive compensation, with annual merit increases Company sponsored PPO medical plan and buy-up option, vision and dental plans 403(b) retirement plan with employer match Generous time-off policy, and ten (10) paid holidays plus one (1) float holiday Company paid life/AD&D and long term disability policies Essential Duties and Responsibilities Provides exceptional customer service to both internal and external customers Monitors and directs incoming and outgoing calls in a timely manner Schedules, reschedules, cancels, and confirms appointments accurately Coordinates walk-ins and triaging with clinic staff Blocks provider schedules as requested by call center and/or clinic supervisor Answers general inquiries regarding clinic services and hours, informs patients about sliding fee programs and insurance eligibility Completes appropriate patient documentation in electronic medical records. Follows all policies and procedures and appropriately report concerns and patient issues as well as procedures for personal requests. Alerts for ways to improve customer service, improve patient flow Attend required meetings and participate in committees as requested. Required Qualifications High school diploma or general education degree (GED) 6 months experience in a customer service role Strong communication skills including written and verbal communication Preferred Qualifications English/Spanish fluency Demonstrated proficiency with computer programs and data entry, experience with Electronic Health Records highly preferred Previous experience using a multi-line phone system Ability to manage time effectively

Full-time Description Client Experience Specialist Join GGRM Law Firm, Nevada's premier injury law firm in Las Vegas, NV, as a Client Experience Specialist, with a concentration on serving Law Enforcement Officers, and make a significant impact on the lives of those who have been injured. If you enjoy interacting with clients and are committed to providing excellent and compassionate representation, we invite you to join our team. For over 55 years, GGRM Law Firm has been a cornerstone of the Las Vegas community, dedicated to serving injured Nevadans by achieving maximum recovery and restoration. Being an employee at GGRM means being part of a supportive and team-oriented workplace where your contributions are valued and your professional growth is encouraged. We provide a flexible schedule that allows employees to choose their arrival time within a two-hour window, supporting a balance of personal and professional commitments. Join us and help continue our proud tradition of excellent service to our community. Salary Range $48,000 - $85,000 base, depending on experience Position Summary The Client Experience Specialist, with a Law Enforcement concentration, serves as a liaison and advocate for the Firm's clients. This position leverages personal law enforcement experience to understand client needs, build trust, and deliver exceptional service. The Client Experience Specialist will bridge the gap between law enforcement and legal services, ensuring effective communication and providing our clients with a supportive and empathetic experience. Essential Duties and Responsibilities The essential functions include, but are not limited to, the following: Serving as the client's primary point of contact and utilizing personal law enforcement background to establish rapport and build trust. Maintaining regular communication to understand the client's needs, concerns, and overall satisfaction with GGRM's services. Advocating for the client within the Firm, while utilizing personal law enforcement expertise to address the client's unique requirements and concerns. Collaborating with internal teams to meet client needs and provide recommendations for improving client satisfaction. Developing and maintaining strong relationships with clients, leveraging personal law enforcement background to establish credibility, and understanding. Gaining insights into legal requirements and industry challenges and ensure personalized support and guidance. Collaborating with internal teams, including attorneys, paralegals, and support staff, to ensure prompt and high-quality service delivery to clients. Monitoring progress, proactively addressing issues, and updating clients throughout the engagement lifecycle. Implementing feedback mechanisms to gather insights on client satisfaction, preferences, and expectations. Analyzing feedback data to identify trends, areas of improvement, and opportunities for enhancing the overall client experience. Developing and executing strategies to nurture client relationships and enhance client retention rates. Utilizing personal law enforcement background to anticipate potential risks or issues impacting client satisfaction and take appropriate actions to mitigate them. Assessing and streamlining internal processes to improve efficiency and optimize the client experience. Collaborating with cross-functional teams to implement best practices and ensure consistent service delivery. Providing clients with relevant legal insights, updates, and industry trends, incorporating personal law enforcement knowledge to address their needs. Conducting client training sessions or presentations to enhance their understanding and engagement. Ensuring case management software (CMS) feed is cleared daily. Completing all assigned tasks by relevant deadlines. Documenting all relevant activity in CMS properly. Ensuring emails are cleared daily. Performing other duties as assigned. Requirements Required Qualifications (Knowledge, Skills, and Abilities) High School Diploma or equivalent 5+ years of law enforcement experience is required as an Officer or higher ranking, providing a solid foundation for understanding client needs and building trust. Strong interpersonal skills and the ability to establish rapport with diverse clients and internal stakeholders. Excellent communication skills, both verbal and written. Proactive problem-solving skills and the ability to anticipate client needs and challenges. Detail-oriented mindset with exceptional organizational and multitasking abilities. Familiarity with legal terminology, procedures, and regulations is preferred. Proficiency in using claims management software (CMS) and other relevant tools. Commitment to providing exceptional client service and exceeding client expectations.

We strive to help people find affordable health insurance. Our packages are extremely affordable, and the coverage is incredible! Our customers love what we offer, and we have the testimonials to prove it! We help anyone and everyone obtain better health insurance including: Individuals Families Business Owners Self-Employed And more... As a Client Specialist, you'll consult our customers and guide them through the entire process of purchasing quality health insurance. Offering a truly amazing product along with a top-notch customer experience makes it much easier to sell! If you join the team, you'll also have the opportunity to make a real difference in hundreds of lives all around the country! Who Are We Looking For? We are seeking someone who: Is willing to learn. Has energy Enjoys helping others. Wants to be a part of a supportive team. Wants to take control of their own income. Enjoys challenges & growth opportunities. Willing to obtain a Life & Health Insurance license. We give you all of the training and resources you need to produce the income you deserve! Although this is a Commission Only Position, most of our agents make between: $53,000 - $86,000+ IN THEIR FIRST YEAR!! Follow our proven system, and you'll have the ability to do VERY well for yourself. On top of that, we offer: Weekly Advances Monthly Bonuses Wealth Building Programs Residual Income (that's right, you don't get a one-time commission, it's actually recurring).

COTE, the carnivorous vision of proprietor Simon Kim, blends the dining experience of Korean Barbeque together with the hallmarks of a classic American Steakhouse. The result is a unique, convivial and interactive atmosphere, accompanied by the highest quality USDA Prime beef, an impeccable 1200+ label wine list, and a suite of classic-but-creative cocktails Smokeless grills in every table, combined with cuts from our in-house dry aging room, ensure that every morsel of steak is hot, fresh, and caramelized every bite. At COTE, we follow a simple mantra: 🥩 + 🔥 + 🍸 = 😊 Hiring Phase: COTE begins the hiring process, including resume screening and interviews, August 12 onwards. Training Phase: The training phase is planned for two weeks in mid-September, Monday-Friday. The week of 9/15, training will run from 10am to 3pm in order to allow those who are currently employed to continue working. The week of 9/22, training will run from 10am to 4pm. Pre-Opening: The Pre-Opening phase runs from Monday, 9/29 to Thursday, 10/2 and consists of Friends & Family services during normal dinner hours. Grand Opening: The grand opening party will take place on Friday 10/3, and the restaurant will be open for service 7 days/week beginning on Saturday 10/4. Job Summary: Reservationists are dynamic hospitality professionals responsible for answering all COTE Vegas phone and email inquiries, booking customer reservations, and maintaining the flow of the book. Reservationists warmly receive every inquiry, whether from customers, employees, vendors, or other third parties. Reservationists work with COTE restaurant and Event teams to ensure a smooth continuation of service. Essential Job Duties & Responsibilities: Job duties and responsibilities include, but are not limited to the following: Communicates to the Lead Reservationist and Reservations Manager where there are overbookings or anomalies on the reservations grid. Completes all assigned side work related to opening and closing the reservations desk, phone lines, and email lines at Gracious Hospitality Management. Maintains a clean and orderly work station, and a clean office environment. Answers all customer phone and email inquiries in a timely, professional, and hospitable manner, and forwards issues or complaints to the management team. Books customer reservations to the satisfaction of the customer and capacity of each restaurant. Updates client profiles on the reservation system with details such as birthdays, preferences, allergies, and more based on interactions from the team. Performs google searches and keeps thorough and up-to-date profiles on all customers and reservations. Fields phone and email inquiries for GHM. Communicates messages to management or the correct department. Coordinates bespoke, tailored service experiences for clients and plans “COTE-Tailoring Program” moments at the direction of the Lead Reservationist and Reservations Manager. Reports to each scheduled shift on time, in uniform, and ready to work. Assists other stations or areas of the restaurant when requested by management. Qualifications: Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English. Must be reachable by email and able to communicate via phone as well. Communicates information effectively and efficiently. Excellent organizational skills and attention to detail. Possesses a positive, results-oriented, team-player mentality. Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment. Ability to under pressure and maintain professionalism when working under stress. Knowledge of workplace safety procedures and local Department of Health standards. Food Handler's Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy. Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs. Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. Ability to execute steps of service in adherence with company policy. Excellent interpersonal and customer service skills. Excellent communication with management and teammates. Ability to operate phones. 1+ years similar experience preferred. Nevada's Pay Transparency Law requires employers to provide the salary range or rate for a position to applicants who have interviewed for it, seek a promotion, or for an internal transfer to that position. Nevada Pay Range$20-$22 USD Benefits (with variation for full-time/part-time employment): Structured, generous compensation for all positions Comprehensive Medical, Dental, and Vision benefits Flexible Spending Account/Health Savings Account Commuter Benefits Referral Bonus Program Career Advancement Opportunities Employee Recognition Awards Employee Dining Discounts Paid Time Off COTE fully complies with all applicable federal, state, and local anti-discrimination laws by providing equal employment opportunities to all employees and job applicants without regard to race, color, religion, sex (including pregnancy, childbirth, and related medical conditions, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information (including family medical history), or any other legally protected status. Applicants requiring a reasonable accommodation to perform the essential functions of the job should contact the Human Resources department at *********************

Make a Difference in Healthcare: Join FreedomCare in Nevada! Are you passionate about helping others and building a rewarding career in healthcare? We're building a talent pool of strong customer service professionals for FreedomCare Nevada. We're searching for talented and motivated individuals interested in any of the following roles: HomeCare Sales Specialist I: connect and engage with people and start a relationship with those who are interested in having home care support for themselves or a loved one. Intake Specialist I: work closely with Patients and Caregivers to educate them and assist them on the application and enrollment process of our supported programs, with the goal of completing the eligibility process and onboarding them. Onboarding Specialist I: guide our patients and caregivers throughout the onboarding process of joining FreedomCare. This role will require you to conduct virtual or in person orientations. Care Support Specialist I: guide patients and caregivers through their home care journey while ensuring that our patients receive the care they need and feel heard and cared for. Ideal Candidate Will Possess: Customer service skills: Candidates should have excellent customer service skills, including the ability to handle difficult situations, empathize with customers, and solve problems. Ability to manage a high-volume inbound and outbound queue. Passion for providing a high level of customer service, including the ability to show empathy, active listening and patience. Communication skills: Candidates should have excellent verbal and written communication skills and be able to provide empathy and compassion to our patients and caregivers. Soft skills: Candidates should have good listening skills, emotional intelligence, and be able to work well in a team. Problem-solving: Candidates must be able to solve problems and stay calm under pressure. Ability to resolve issues over the telephone with eager customers comfortably, defusing and de-escalating frustrated callers successfully. Time management: Strong time management skills and being able to prioritize tasks. Must be able to meet and exceed expectations. Technology:Computer proficiency required; strong typing skills and ability to leverage technology and resolve customer issues efficiently while notetaking/multitasking. Multitasking: Ability to manage multiple responsibilities at once and manage multiple priorities as you assist our Patient and Caregivers through the process. These are hybrid positions that will require all employees to commute into our FreedomCare Nevada office 3 days per week. Our Nevada office is in Las Vegas right off of Flamingo! **Please be aware that this is a Pipeline Talent Pool requisition. We'll be reaching out to you once we have new job opportunities* Why Join Us? Impact Lives: You'll play a vital role in supporting individuals and their families in need. Growth opportunities: We offer a supportive environment for professional development and advancement. Competitive benefits: Enjoy a comprehensive benefits package including competitive compensation, medical benefits, retirement plans, wellness programs, fun company events and ongoing learning opportunities. FreedomCare is a place where your voice matters, your work has meaning, and your career can thrive. About our Company Started in 2016, FreedomCare is a Healthcare company that is innovating and revolutionizing the way home care is delivered. We bring dignity and support to patients needing care in their homes and to the caregivers who care for them. We're the largest consumer-directed home care agency in NY State and are continually expanding our areas of focus including operations in other states and tech-based innovations. FreedomCare is currently operating and providing services to patients in NY, PA, MO, IN, GA, CT, CO, AZ, OR and NV. We pride ourselves on our values which drive the level of care that we deliver to our patients: Here For You (An attitude of service, empathy, and availability) Own It (Drive and ownership) Do the Right Thing (High integrity) Be Positive (Great attitude and a can-do positive approach to challenges) At FreedomCare, we celebrate diversity and are committed to creating an inclusive environment for all employees. We are an Equal Opportunity Employer and do not discriminate based upon race, religion, color, national origin, ancestry, age, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, status as a protected veteran, status as an individual with a disability, citizenship or immigration status, or other applicable legally protected characteristics. Review all current available job opportunities here: Jobs - Freedom Care #INDHV At FreedomCare, base pay is one part of our total compensation package and is determined within a range. This provides our employees with the opportunity to professionally grow and develop within a role. The base pay range for this role is between $18.00 and $22.00 an hour at the commencement of your first year of employment. Compensation decisions are dependent upon a variety of factors which may include, but are not limited to: skill set, years of relevant experience, education, location, and licensure/certifications. Compensation Range$18-$22 USD

Job Description OnPoint CX Solutions is hiring Call Center Commercial Sales Representatives to join our in-office Henderson call center. This role is ideal for experienced B2B, commercial, or call center sales professionals who enjoy outbound calling, closing deals, and working in a performance-driven environment. If you have experience selling over the phone to businesses and are motivated by results, commission, and growth opportunities, this role is for you. Job Overview As a Call Center Commercial Sales Representative, you will make outbound calls to business accounts to educate decision-makers on our client's energy services and enroll them into qualifying programs. This is a high-volume call center sales role focused on commercial accounts-not residential consumers. You'll work in a fast-paced sales floor environment with structured goals, ongoing coaching, and clear performance expectations. Key Responsibilities Make outbound sales calls to commercial/business accounts Present and explain energy service options clearly and confidently Overcome objections and close sales over the phone Build rapport with business owners and decision-makers Track activity, leads, and enrollments in the CRM system Meet or exceed daily, weekly, and monthly sales targets What We're Looking For Previous B2B, commercial sales, or call center sales experience Strong phone presence and persuasive communication skills Proven ability to close sales and handle objections Self-motivated, competitive, and goal-oriented mindset Comfortable working in a call center sales environment Ability to multitask and navigate multiple systems/screens Reliable attendance and punctuality Open availability; standard hours are Monday-Friday, 6:00 AM-2:30 PM (subject to change based on operations) Compensation This position offers hourly pay starting at $13.50 per hour, paid weekly. After 30 days of employment and hitting commission, the hourly rate increases to $15.00 per hour. In addition to hourly pay, agents are eligible for commission and performance-based bonuses. What We Offer Weekly pay Paid training and ongoing sales coaching Commission and bonus opportunities Clear path for advancement as we continue to grow High-energy, performance-driven sales floor Casual dress code Supportive team environment About OnPoint CX Solutions OnPoint CX Solutions is a growing business process outsourcing (BPO) company providing call center sales, customer care, retention, and back-office support. We specialize in the energy sector, helping businesses understand their options and make informed decisions when selecting an energy supplier. If you have experience in commercial, B2B, or call center sales and are ready to grow in a fast-paced sales environment, we encourage you to apply. Applications are reviewed daily. Powered by JazzHR KlaThGIJou

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Green Valley Ranch by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Job Description Trilogy Spa Holdings is a professional spa management company dedicated to creating and operating the most innovative, service-centric, and performance-optimized branded spas in the hospitality industry. We currently operate spas in Arizona, California, Colorado, Florida, Hawaii, Nevada, New York, Puerto Rico, and Texas, where there is an enormous opportunity for growth for passionate individuals. Trilogy inspires those who provide, “Flawless service: Every Guest, Every day.” We pride ourselves on creating a culture where employees feel valued, appreciated and take pride in coming to work. As such, desired candidates seek to be a Partner at Trilogy, not merely an employee. If you are driven to succeed and proud to serve others, we want you as part of our team! JOB SUMMARY The Spa Reservation Agent is responsible for managing and booking spa appointments for guests by taking phone calls, emails, and online reservations, providing information about spa services and amenities, ensuring accurate scheduling, and coordinating with the spa team to meet client needs, all while maintaining a professional and client-focused approach. Effectively communicates with guests to understand their needs and areas of concern, while maintaining a high level of customer service standards. ESSENTIAL FUNCTIONS Adhere to TRILOGY's “Flawless Service, Every Guest, Every Day” philosophy and Spa policy and procedures. Anticipate guest needs and uphold Spa and TRILOGY's service standards for guest service, including FORBES 5 Star criteria. Interact cooperatively and professionally with guests and spa team, demonstrating respect, sensitivity, and attentiveness, following all company guidelines. Greet guests warmly over the phone using professional verbiage and etiquette. Provide guests with thorough descriptions and guidance on all spa services, treatments, packages, pricing, retail products, and spa amenities, to assist in selecting appropriate treatments. Responsible for booking and confirming all spa and salon appointments accurately and professionally, based on guest preferences. Promote, sell, and up-sell spa services and packages to enhance the guest experience. Maintain accurate guest records, including contact information, treatment history, and preferences. Communicate guest complaints or any maintenance issues to Spa Management. Comply with and maintain safety, sanitation, and disinfection standards, properly clean and sanitize products, rooms, tools and equipment, following TRILOGY and State Governing Boards requirements and guidelines. Complete all necessary opening and closing duties. Perform other duties as assigned. Attend mandatory vendor and company training sessions, as scheduled by Spa Management. REQUIRED EDUCATION AND PREFERRED EXPERIENCE Must have a High School diploma or equivalent, or any other combination of education, training and experience that provides the required knowledge, skills and capabilities. At least 1-3 years' experience in customer service, spa, hospitality, sales and/or retail. At least 1 year of luxury retail sales experience. Ability to learn, maintain knowledge of, and explain all spa and salon treatments and product benefits to guests. Must be sales-driven, and have a customer service-oriented personality, as position requires making spa/product recommendations and selling of products and services. Must be polished, professional, and have a strong command of both written and verbal English. Must possess excellent communication skills and phone etiquette. Must be organized, proactive, and possess a strong attention to detail. Basic computer software skills, including Microsoft Office. Previous experience with Booker, Book4Time, Spa Soft preferred. BENEFITS/PERKS Medical, Dental and Vision (FTE only) 401K Matching PTO - Paid/Holiday Time Off VTO - Voluntary Time Off Discounts on Retail Products and Spa Services COMPENSATION: $15.00 per hour + Gratuity Pool + Retail Commission The hourly pay range for this role is $15.00 - $19.00. This rate is only applicable for jobs to be performed at The Red Rock Spa by Well & Being. Pay ranges may vary based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

Launch Your Medical Device Sales Career with Paragon Implant Company Las Vegas, NV This is a rare chance to be among the first members of Paragons Sales Organization, shaping the future of a fast-growing dental implant company founded by Dr. Gerald Niznick, a true pioneer of modern implantology. At Paragon, our mission is clear: to revolutionize the dental implant industry by delivering high-quality, innovative, and affordable implant systems and abutmentsall at factory-direct prices. Our advanced multi-functional implant designs simplify clinical procedures while providing superior value to clinicians and patients. We are looking for a sales-driven professional eager to take the next step into the medical device industry. If you have a strong background in sales, a passion for relationship building, and the ambition to grow with a company that is redefining an industry, this opportunity is for you. Why Join Paragon? Be part of a ground-floor sales team with direct impact on company growth. Represent state-of-the-art implant systems developed under Dr. Niznicks leadership. Gain hands-on exposure to sales, marketing, and education at our Las Vegas headquarters. Build your career in the fast-paced, innovative world of medical devices with strong mentorship and growth opportunities. Location: Las Vegas, Nevada home to Paragons Packaging, Distribution, Marketing, Sales, and Education teams. Pay Range: $21 - $26 per hour with commission opportunities following 90 days of employment (Those offered top of the pay range must have dental implant sales experience.) We welcome ambitious, energetic, and qualified individuals ready to make their mark in one of the most exciting sectors of healthcare. The Inside Sales Representative (ISR) at Paragon Implant Company is more than just a sales role - its an opportunity to be part of a ground-floor team shaping the future of the dental implant industry. Founded in 2022 by Dr. Gerald Niznick, a pioneer of modern implantology, Paragon is revolutionizing the field with innovative, high-quality, and affordable implant systems delivered at factory-direct prices. As an ISR, youll be the front line of our sales organization, responsible for driving growth, educating dental professionals, and building long-term relationships. Using a mix of outbound outreach, consultative selling, and customer support, you will introduce practices to our advanced implant solutions that simplify procedures and improve patient care. This role is ideal for sales-driven professionals looking to launch or accelerate their career in the medical device industry, with strong training, mentorship, and growth opportunities. Success is measured by KPIs, including Sales targets, activity levels, overall productivity, new customer acquisition and customer retention. Essential Duties: Proactively identify and convert new business opportunities into long-term customer relationships. Manage product and educational sales within an assigned territory through targeted outreach and effective account management. Drive outbound sales efforts (phone, email, virtual meetings) and follow up on marketing-generated leads. Deliver a high-touch, consultative sales experience tailored to the needs of dental professionals. Lead new accounts through onboarding to ensure smooth product adoption and strong initial engagement. Foster strong relationships with healthcare professionals to ensure satisfaction and retention. Educate customers on Paragons implant systems, articulate features and benefits clearly. Conduct follow-ups to ensure customer satisfaction, identify opportunities for upselling and cross-selling. Utilize CRM daily to maintain accurate records of customer interactions and activity. Ensure all interactions comply with FDA regulations, HIPAA, and company policies. Attend company-sponsored training on products, sales techniques, and industry trends. Support cross-functional initiatives and contribute to the team and company goals. Education: Requires a High School diploma/GED. Bachelors degree in communication or related field preferred. Experience & Competencies: Required: 13 years of sales or account management experience. Strong interest in building a career in medical device sales. Proven ability to make outbound calls, convert prospects, and build customer loyalty. Excellent communication skills (verbal, written, and virtual). High energy, resilient, goal-oriented, and eager to grow. Ability to build strong relationships in a remote setting. Strong time management and organizational skills. Proficiency with Microsoft Office (Outlook, Word, PowerPoint; basic Excel) and Microsoft Teams. Demonstrated ability to be passionate about understanding the dynamics of influencing customer behavior and ability to translate those findings into meaningful, prosperous long-term relationship and gains for the Company. Experience with CRM. Detail oriented. Preferred: Prior dental implant or healthcare sales experience. Familiarity with medical device regulations (ISO 13485, FDA 21 CFR Part 820). Compensation details: 21-26 Hourly Wage PI02ae1ec23889-31181-38900376

Job DescriptionClient Success Specialist The Client Success Specialist is responsible for ensuring an exceptional customer experience across multiple brands. This role will oversee client scheduling, retention, and satisfaction, while also contributing to direct-to-customer sales efforts. The specialist will have a dotted-line supervisory relationship with team members to help align service quality with client expectations. Additionally, the role will extend to our sister companies , ensuring members and clients receive top-tier service, proactive support, and intervention for at-risk clients to drive retention and long-term loyalty. Customer Success Specialist based out of our corporate office in Las Vegas supporting our Perspire business along with our Sister brands. Key Responsibilities (Primary Scope / 50-70% of time) Manage client scheduling and rescheduling to maximize efficiency and satisfaction. Monitor customer feedback and resolve service-related issues quickly and effectively. Provide oversight and support to team cleaners, ensuring quality standards are consistently met. Develop and implement client retention strategies, including proactive outreach to at-risk customers. Support sales initiatives by closing inbound leads, upselling additional services, and securing long-term commitments. (30-50% of time) Serve as the point of contact for client/member experience and retention initiatives. Proactively identify at-risk members and implement retention strategies. Support onboarding of new members to ensure a smooth and welcoming experience. Collaborate with management teams to improve customer service processes across all brands. Provide cross-brand client insights and recommendations to enhance retention and loyalty. Qualifications Experience: 2+ years in client success, account management, or customer-facing sales role. Experience in service-based industries (cleaning, fitness, wellness, or hospitality) strongly preferred. Skills: Strong interpersonal and communication skills (phone, email, and in-person). Excellent organizational and scheduling ability. Conflict resolution and problem-solving skills. Sales-oriented mindset with proven ability to close and upsell. Other: Ability to manage multiple priorities across different businesses. Bilingual skills a plus. Key Competencies Customer-Centric Mindset puts client satisfaction and retention first. Detail-Oriented ensures accuracy in scheduling and follow-ups. Leadership Support able to guide and influence cleaners/service staff with professionalism. Sales-Driven naturally identifies opportunities to upsell and grow client relationships. Adaptable able to manage cross-brand responsibilities in a fast-paced environment. Compensation & Benefits Competitive hourly or salary (depending on availability) + performance-based bonuses tied to retention and sales metrics. Opportunity for career growth across multiple wellness and lifestyle brands. Employee wellness benefits, including discounted or free services across brands.

Provides in-bound telephone customer support in a call center environment and determining the nature of the call or inquiry. Duties may include processing complaints, filing supply requests for customers and centers. Additional duties may include responding to and following up on customer requests, reviewing rates as needed, tracking shipments and orders, preparing reports, and typing. Communicating with customers regarding delivery arrivals. Qualifications Requirements include: Excellent customer service skills, strong computer skills, good written and oral communication, High School Diploma or GED. Position requires the individual to be flexible to work any shift within the 11 am - 7:30 pm schedule. Starting in October shifts may change within the hours of 9am - 9 pm. Additional Information Shifts: Mon-F Pay: $11.00

Join the Team at Montana's Premier Luxury Ranch Resort! About Paws Up Montana: Paws Up Montana embodies the spirit of the American West. As a family-owned, award-winning destination, we inspire both guests and team members alike. Position: Paws Up is seeking a Reservationist to add to our team in Las Vegas, Nevada. The role of the Reservationist is to sell the amenities that Paws Up offers and convert inquiries into booking while assisting in cultivating a fulfilling and memorable guest experience. What We Offer: Monthly bonus potential averaging from $500 to $1,000 Medical, Dental, Vision Insurance 401K with Employer Match Paid Time Off - 9 Floating Holidays and 15 Personal Days Career Development and Advancement Opportunities Life Insurance, Long Term, and Short-Term Disability Employee Assistance Program (5 free counseling sessions) Referral Bonus Program (Get paid $250 to recruit) Carpool Reimbursement ($5-$20/Day) Employee Discounts on Merchandise (30% on select items in our retail store) Employee Lunch Provided The Primary Functions are: Present a professional and courteous demeanor on the phone, in person, and through email; Email correspondence is handled with proper grammar. Respond to emails, phone calls, and inquiries promptly. Ensure all resort and reservation information is accurately communicated to the guest. Maintain up-to-date awareness of Resort information and amenities. Act as liaison between the guest and departments on guest inquiries prior to arrival, ensuring follow through, completion, and resolve. Enter booking information accurately into the Resort system and update as needed. Maintain a clean and clear work environment while staying organized and efficient. Ensure confidentiality of guests before and throughout their stay. Maintain a high level of attention to detail at all times. Complete all Reservations tasks and projects as assigned. Follow and complete daily department checklists. Assist management with reports or projects as needed. Looking for Team Members with: High school diploma, GED or vocational training or job-related course work, preferred college degree 1+ years' experience in a sales, reservations, administrative or customer service position Proven experience with Microsoft Office (Outlook, Word, Excel and PowerPoint) Proficient ability to multi-task and work in a fast-paced environment while remaining organized and prioritizing workload throughout the day. Adaptable to high volume workload during peak seasons Has a friendly and professional manner under periods of high demands and with guest, team members, and management Valid State Driver's License with two years driving experience. If you are passionate about extraordinary guest experiences and ready to take on a new challenge at a prestigious resort, we would love to hear from you. Apply today to join our dynamic team at Paws Up Montana! Paws Up Montana provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Books wholesale reservations and input Groups and Convention rooming lists for all properties, including guest list uploads Answer phone calls in a cordial and professional manner. Assist guests with new reservations, modifications, and cancellations. Handle OTA reservations, maintain responses in Extranet, and respond to OTA emails in a timely manner. Works closely with accounting and coordinates charges & refunds respectively & research discrepancies for Business Management and Wholesale Manager Books specialty reservations and extended stays for Local Negotiated and Corporate Negotiated guests Assist Front Desk with reservations and inquiries Assist Reservations Manager with Booking.com credit card declines for all future dates by attempt to charge credit cards in Voice, update extranet for each guest requesting new credit card, cancel non-deposited reservations. Collaborate with Business Management & Front Desk to research & troubleshoot and resolve accounting discrepancies & guest disputes Assist with Guest Assistance cases and respond in required time Assist Sales and Meetings and Conventions Managers with reservation requests and rooming lists. Maintains accurate records and documentation for all reservations. Assist Revenue Manager and Revenue Management team in identifying potential stop sell dates & high demand booking patterns. Assist in clearing waitlists at all properties. Perform other tasks and special projects as requested by Revenue Management team and Reservations Manager Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now Completes all required Company training/compliance courses as assigned Adheres to Company standards and maintains compliance with all policies and procedures Attend meetings Proficiency in reservation and data entry and operation of office equipment. Knowledge of internet systems Beginner to intermediate skill level in Excel, PowerPoint, and Word Ability to work a flexible schedule Ability to learn and perform essential job functions accurately, prioritize duties in a high-volume reservations department and work independently with minimal supervision after the initial training period Demonstrates excellence in service quality standards delivering outstanding hospitality to all team members and guests of the resort; meeting their needs and ensuring proper standards of conduct and efficiency are followed at all times. Excellent English language communication skills in order to communicate both verbally and in writing with guests, owners and team members. Must be willing to work under pressure and be able to adapt to changing environment.

Job Description About the company: Ten was founded in 1998 in London, UK by Alex Cheatle and Andrew Long, driven by a clear and lasting vision: to deliver an unrivalled, personalized, and trusted service that empowers members to get the most out of life. That same commitment to excellence and meaningful service continues to guide everything we do today. The business began providing a lifestyle concierge service to just 20 members in London. As its reputation, contacts and expertise grew, Ten's footprint and competence grew, making it one of the leading Lifestyle Management companies in the world. Today, Ten has more than 50 corporate clients- and employee-loyalty programs and runs private membership services for millions of members worldwide. Ten Lifestyle Group plc (Symbol: TENG) has been listed on the Alternative Investment Market (AIM) of the London Stock Exchange since November 2017. Our vision is to become the world's most trusted concierge service. About the role: We are seeking a passionate, detail-oriented, and service-driven individual to join our elite team as a Dining Specialist. In this role, you will be at the forefront of crafting unforgettable culinary experiences for our discerning members. Our team of Lifestyle Managers specializes in curating bespoke travel and entertainment itineraries, and as a Dining Specialist, your focus will be on securing reservations at the world's most sought-after restaurants and uncovering hidden gastronomic gems. You'll work closely with our global network of hospitality partners to deliver exceptional dining experiences-from Michelin-starred establishments to exclusive chef's tables and trending culinary pop-ups. Your deep knowledge of the food and beverage industry, combined with your flair for personalized service, will ensure our members enjoy seamless, memorable moments that exceed expectations. Success in this role means: •Delivering outstanding customer service and personalized recommendations. •Staying ahead of dining trends, seasonal menus, and industry developments. •Collaborating with internal teams and preferred suppliers to meet departmental goals. •Maintaining a sharp eye on competitor offerings and exclusive member privileges. •Thriving in a fast-paced environment where precision and timeliness are key. If you have a refined palate, a love for hospitality, and a drive to create extraordinary experiences, this is your opportunity to shine. Key responsibitilies: Manage reservation requests for domestic and international restaurants Serve members primarily via telephone and email, staying on calls for their full duration to ensure continuity and personalized service. Provide curated dining suggestions and alternatives when reservations are not possible, tailored to member preferences and account tier (UHNW vs. mass-affluent). Follow up with members to confirm interest, answer questions, and finalize arrangements. Operational Excellence and SOP Enforcement Enforce standardized procedures for global Lifestyle Managers (LMs) submitting top-tier dining requests, including accurate submissions, avoidance of duplicate outreach, and timely responses. Handle all communication with suppliers to obtain quotes or reservation details, reviewing all information before presenting it to members. Submit quotes and confirmations via CRM systems and ensure all member payments and supplier transactions are processed accurately through the finance team. Cross-Regional and Specialized Support Act as a primary U.S. contact for VIP and high-touch dining requests from global offices, providing expert guidance and support. Manage additional specialized requests requiring deep knowledge of the NYC and U.S. dining scene, including general restaurant suggestions and trend-based recommendations. Identify recurring issues or member pain points and escalate to the U.S. Partnerships Manager as needed. Account Prioritization and Member Advocacy Set clear expectations with members, manage competing deadlines, and maintain ongoing communication throughout the request lifecycle. Always act in the best interest of the member, fulfilling requests in the most resourceful and intelligent way while following best practices. Knowledge and Relationship Management Maintain expert-level understanding of Ten's U.S. dining proposition and ensure consistent application across global teams, driven by a genuine passion for exceptional culinary experiences. Stay informed on newly opened establishments, launched experiences, and developments in the assigned area of expertise, with a strong enthusiasm for the dining industry. Represent the business externally at networking events, FAM trips, and trade shows to enhance Ten's profile and industry relationships, showcasing your dedication to the world of dining. Provide operational feedback to the U.S. Partnerships Manager to improve access strategies and support communication of new dining benefits to global teams, fuelled by your commitment to delivering outstanding dining experiences. Reporting and Performance Meet monthly KPIs related to sales, Net Promoter Score (NPS), and service efficiency. Manage multiple concurrent requests and sourcing options from various suppliers, adapting to shifting priorities and completing tasks within defined timeframes. Requirements Minimum 2 years of experience in luxury dining, hospitality, or concierge services, with deep familiarity across the U.S. restaurant landscape-especially NYC's top-tier venues (e.g., Carbone, Tatiana, The Polo Bar). Expert knowledge of high-demand restaurants, including reservation policies, insider access strategies, and relationship management with elite dining partners. Exceptional organizational skills, capable of managing requests while maintaining accuracy, timeliness, and member satisfaction. Experience supporting high-net-worth individuals, tailoring dining experiences to their preferences, occasions, and expectations. Excellent communication and coordination skills, with the ability to guide global Lifestyle Managers (LMs) on SOPs, escalation protocols, and member expectation management. Proficiency in Microsoft Office Suite (Word, Outlook, Excel) and comfort with CRM systems and reservation platforms (e.g., OpenTable, SevenRooms). Analytical mindset, with the ability to track request volume, conversion rates, and member outcomes, and report trends to the U.S. Partnerships Manager. Adaptability and poise under pressure, especially during off-hours and urgent requests, following defined escalation paths and SOPs. Collaborative spirit, supporting cross-regional teams and contributing to knowledge base upkeep, training materials, and operational feedback loops. Work location - We are hiring for both offices in Las Vegas & New York (100% on site job) Additional qualifications A passion for working in a business that places members and customer service at their core as well as commercial success. A natural communicator who always takes the time to keep their colleagues informed and up to date and always considers the best way to tailor communication to different audiences Excellent English language skills, both written and spoken and any second language is always an advantage. Commitment to supporting the delivery of Ten's environmental, social and governance goals, and promoting policy adherence. Benefits Aside from regular Extended Health, Dental, Vision and Telehealth we have other benefits listed below: Employee Assistance and mental wellness resources Travel offers from a variety of sources that allow great discounts on hotels, cruises, and rental cars. These vary by location. 22 days of Paid Time Off your first year and maxing out at 32 days per year in your 4th year (based on a 40hr work week). 3 extra float days after 3 years of work. One month off, fully paid sabbatical every 5 years of work, in addition to your Paid Time Off days. Full catalogue of learning modules that cover a wide range of categories for personal and professional development Discount on Pet Insurance and a variety of other non-travel perks and discounts IATA card after 90 days which gives access to travel discounts Monetary loyalty rewards at 3yrs, 5yrs, and 10 years of service Working Holidays: Ability to work from any of our 23 global offices for a short period of time DE & I Statement Widespread acceptance for every person. We encourage diverse philosophies, cultures, and backgrounds. We praise diversity and are dedicated to creating an inclusive work environment for our employees. This idea ties the Ten teams together. Ten is honored to be an Equal Opportunity Employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law

The primary responsibility of the Agent - Suite Reservations is to process all Hotel, Casino, Restaurant, Box Office Show & other reservations in an incentive-based capacity with base pay. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. Essential Duties & Responsibilities: * Maintain complete knowledge of all hotel features/services and hours of operation. Familiar with all suite types, layout, décor, appointments, and location. * Determine suite availability and status for current day, scheduled in house group activities, locations, and times. * Receive inbound calls & messages from potential and confirmed guests of The Venetian Resort that are requesting Casino Events and Promotions, Suite Reservations, Restaurant and Box Office Show reservations, general inquiries and more. Provide a service for others, and provide expertise based on information keyed, gathered, studied, processed, or reviewed. * Provide each guest with unmatched guest service. * Possess full knowledge of hotel products, services, and benefits. * Provide a service or assistance to meet the needs of a guest, client, or customer. * Safety is an essential function of this job. * Consistent and regular attendance is an essential function of this job. * Performs other related duties as assigned. Additional Duties & Responsibilities: Company Standards of Conduct All The Venetian Resort Team Members are expected to always conduct and carry themselves in a professional manner. Team Members are required to observe the Company's standards, work requirements and rules of conduct. Additional Duties & Responsibilities: Additional Duties & Responsibilities: Minimum Qualifications: * 21 years of age. * Proof of authorization/eligibility to work in the United States. * High School diploma or equivalent. * Must be able to obtain and maintain a valid Nevada Gaming Control Board registration and any other certification or license, as required by law or policy. * 1 - 2 years working in a Luxury Hotel & Casino environment is preferred. * Experience in LMS, ACSC, Passkey, Open Table, Archtics, Xtend, SDD Jazz, HotSOS, Zingle, SevenRooms, UrVenue, Alice, Transportation Portal and Internet knowledge preferred. * Must be proficient in Word and Excel, must have the ability to type a minimum of 35 wpm. * Ability to communicate clearly and effectively in English, both in spoken and written form. * Strong interpersonal skills with the ability to communicate effectively with guests and other Team Members of diverse backgrounds and levels of experience. * Must be able to work varied shifts, including nights, weekends, and holidays. Physical Requirements: Must be able to: * Lift or carry 20 pounds, unassisted, in the performance of specific tasks, as assigned. * Physically access all areas of the property and drive areas with or without reasonable accommodation. * Maintain composure under pressure and consistently meet deadlines with internal and external customers and contacts. * Ability to interact appropriately and effectively with guests, management, other team members, and outside contacts. * Ability for prolonged periods of time to walk, sit, stand, stretch, bend, and kneel. * Work in a fast-paced and busy environment. * Work indoors and be exposed to various environmental factors such as, but not limited to, CRT, noise, dust, and cigarette smoke.

The Client Success Specialist is responsible for ensuring an exceptional customer experience across multiple brands. This role will oversee client scheduling, retention, and satisfaction, while also contributing to direct-to-customer sales efforts. The specialist will have a dotted-line supervisory relationship with team members to help align service quality with client expectations. Additionally, the role will extend to our sister companies , ensuring members and clients receive top-tier service, proactive support, and intervention for at-risk clients to drive retention and long-term loyalty. Customer Success Specialist - based out of our corporate office in Las Vegas supporting our Perspire business along with our Sister brands. Key Responsibilities (Primary Scope / 50-70% of time) Manage client scheduling and rescheduling to maximize efficiency and satisfaction. Monitor customer feedback and resolve service-related issues quickly and effectively. Provide oversight and support to team cleaners, ensuring quality standards are consistently met. Develop and implement client retention strategies, including proactive outreach to at-risk customers. Support sales initiatives by closing inbound leads, upselling additional services, and securing long-term commitments. (30-50% of time) Serve as the point of contact for client/member experience and retention initiatives. Proactively identify at-risk members and implement retention strategies. Support onboarding of new members to ensure a smooth and welcoming experience. Collaborate with management teams to improve customer service processes across all brands. Provide cross-brand client insights and recommendations to enhance retention and loyalty. Qualifications Experience: 2+ years in client success, account management, or customer-facing sales role. Experience in service-based industries (cleaning, fitness, wellness, or hospitality) strongly preferred. Skills: Strong interpersonal and communication skills (phone, email, and in-person). Excellent organizational and scheduling ability. Conflict resolution and problem-solving skills. Sales-oriented mindset with proven ability to close and upsell. Other: Ability to manage multiple priorities across different businesses. Bilingual skills a plus. Key Competencies Customer-Centric Mindset - puts client satisfaction and retention first. Detail-Oriented - ensures accuracy in scheduling and follow-ups. Leadership Support - able to guide and influence cleaners/service staff with professionalism. Sales-Driven - naturally identifies opportunities to upsell and grow client relationships. Adaptable - able to manage cross-brand responsibilities in a fast-paced environment. Compensation & Benefits Competitive hourly or salary (depending on availability) + performance-based bonuses tied to retention and sales metrics. Opportunity for career growth across multiple wellness and lifestyle brands. Employee wellness benefits, including discounted or free services across brands. Compensation: $15.00 - $20.00 per hour This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchise should be made directly to the franchise location, and not to Perspire Sauna Studio Corporate.