Customer Service Representative Jobs in Norwood, MA

Supply Order Specialist Pay: $23.22/hour Experience: Minimum of 3 years of proven experience in a similar role. Proven experience as a procurement assistant or in a similar role is a plus! Education: High school degree or GED. Associate's degree in business, supply chain management, or a related field is a plus! Type: Part-time; Contract (20 hours) Schedule: Monday - Friday, 7am to 3pm (4 hour shifts) Clark Personnel is seeking a Supply Order Specialist to join a growing and dynamic team! Job Description: Track laboratory consumption and maintain supply stocks. Receive and unpack orders. Package and mail laboratory samples. Organize material, consumable, and equipment inventories. Collaborate with the company's procurement team for quoting, purchasing, inventory management, and internal audits. Position Requirements: Proficiency in data entry and knowledge of databases and spreadsheets, including Microsoft Excel and Google Sheets. Strong organizational, time management, and multitasking skills. Excellent communication and negotiation abilities. High attention to detail and accuracy. Familiarity with office equipment with the ability to lift up to 50 pounds. Capable of working both independently and collaboratively. Clark Personnel does not just connect you with a job; we offer a Professional Mentoring & Education Program to help you be great at your job, love it, and grow. Clark Personnel is part of Array Corporation, the leading technology-enabled workforce solutions company whose mission is to fix how labor is bought, sold and delivered to enable universal access to the American Dream. We are proud to be an Equal Employment Opportunity and Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

The primary function of Bluestone Bank's Customer Care Specialist is to provide exceptional customer service in a call center environment. This position receives incoming telephone calls, emails, and chat requests from customers needing assistance with existing or new accounts. The Customer Care Specialist also places outgoing telephone calls to customers in connection with specific service requests and to answer questions. This role uses the telephone, the Internet, electronic mail and word processing tools to communicate with the customer verbally and in writing, both electronically and on paper. The Customer Care Specialist position requires Monday-Saturday availability; however, the position works a five-day work week. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions. Assists customers in a friendly, professional manner according to Bluestone Bank's quality standards. Handles questions and inquiries from customers related to Bank products and services, and directs them to the appropriate person as it relates to other bank services, when applicable. Handles complaints and other customer requests Recognizes opportunities to promote products and services that will meet the needs of our customers. Accurately completes account transactions, maintenance, and service requests. Understands and adheres to bank policies and procedures for daily operations, security and compliance. Attends all required regulatory training and other internal training as provided. Achieves monthly sales/referral and service goals. Assumes additional responsibilities as requested. Physical Demands and Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and talk or hear, reach with hands and arms; and stoop, kneel, or crouch. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and the ability to adjust focus. Affirmative Action/EEO Statement An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Requirements: One to three years of banking or call center experience required. Knowledge of banking products and services strongly preferred. High school Diploma or equivalent. Possesses strong customer service and excellent written and verbal communications skills. Ability to deal with customers under circumstances requiring tact and diplomacy. Ability to quickly learn and properly use various software programs. PIa563b7038e7a-26***********7

Build your best future with the Johnson Controls Team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience, focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer · Competitive salary and bonus plan · Paid vacation/holidays/sick time - 15 days of vacation first year · Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one · Extensive product and on the job/cross training opportunities With outstanding resources · Encouraging and collaborative team environment · Company vehicle · Dedication to safety through our Zero Harm policy · Check us Out: A Day in a Life at Johnson Controls: What you will do Our continued growth has produced a need for a talented Sprinkler Service Sales Representative to join our team. In this challenging and rewarding role the responsibilities will include professionally representing the Company with respect to the promotion and sale of Fire Sprinkler service offerings to various customers and end users within assigned territory and accounts. How you will do it · Establish contact with prospects and qualify potential buyers for system repairs and modifications by scheduling sales calls, following up on leads and utilizing outlined marketing strategies. · Work with customer base to identify needs for moves adds and changes to existing sprinkler systems. · Determine customer needs and develop a sales strategy to gain customer understanding of company service offerings. · Close sufficient sales to exceed sales plan objectives. · Familiar with reading blueprints, understanding current NFPA 13 standards and local codes. · Develop a positive ongoing relationship with customers. · Estimate small projects including day-works as required. · Ability to build new business associations / relationships and grow the Sprinkler Service Business. What we look for Required · Two years of sprinkler field or sales experience · Technical knowledge of sprinkler systems · Self-motivated with a strong desire to succeed · Proven ability to work effectively with minimal supervision · Exceptional presentation, verbal and written communication skills · Ability to multi-task and organize work. · Proficient in the use of personal computers to include operating systems such as Window/ Office 2007. · Ability & willingness to work as a team player; must be able to work well with others. Preferred · 3-5 years industry experience · Previous sprinkler design experience, including estimating and performing hydraulic calculations · NICET Level I Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law. For more information, please view EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit ******************************** #LI-Hybrid #LI-KP1 #SalesHiring

This is an Executive Assistant needing Donor Relations experience! Hybrid in Wellesley required. The Executive Assistant will be instrumental in supporting the CEO to advance the organization's mission. This role blends executive support with a strong emphasis on donor relations and organizational operations. Key responsibilities include managing daily administrative tasks, coordinating high-priority projects with team members across the organization, and assisting with donor relations. Key Responsibilities: Provide comprehensive support to the CEO. Manage day-to-day administrative duties. Coordinate high-priority projects with colleagues across the organization. Assist in maintaining and enhancing donor relations.

Our client, a children's hospital based in Westwood, MA, is seeking a Customer Service & Patient Collections Associate to assist with inbound calls. Compensation for this role is $24 per hour. Qualified and interested individuals are encouraged to apply today for immediate consideration. Responsibilities Receives and resolves patient inquiries via a high volume of incoming telephone, mail correspondence and electronic messaging regarding a variety of billing issues. Collects any outstanding balances and updates all demographic and insurance information during patient contacts. Researches all inquiries to resolution using various sources, including contacting insurance companies and other outside contacts. Communicates response to patients on findings accurately and in a timely manner. Alerts management of any recurring billing trends and or issues encountered through patient contacts and when possible assists in developing solutions to said problems. Verifies insurance eligibility utilizing available technologies, payor websites, or by phone contact with third party payors. Collects and assigns referrals received via telephone, fax, and or electronically. Reviews PCP and self-pay exceptions report and resolves issues. Follows established regulations and procedures in the collection, recording, storage and handling of information. Ensures required documentation of issues is complete, accurate, timely and legible. Protects and preserves confidentiality and integrity of all information according to Boston Children's Hospital's HIPAA confidentiality policy. Qualifications 1+ year of previous customer service experience required in a healthcare and/or high-volume call center environment. High school diploma / GED required Beacon Hill is an Equal Opportunity Employer that values the strength diversity brings to the workplace. Individuals with Disabilities and Protected Veterans are encouraged to apply. California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: ***************************************** Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records. Company Profile: Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement. Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs. Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting ************* We look forward to working with you. Beacon Hill. Employing the Future (TM)

Would you like to become part of a modern health care organization? Then come and join us today. Join our team and make a meaningful difference in the lives of individuals and families. Entyre Care is a progressive, high growth start up organization geared to success in the Adult Foster Care (AFC) Community. Utilizing cutting edge computer technology for the advancement of healthcare in a homecare setting. Seeking driven, motivated candidates that are excited to join a fast paced team. Position Overview: We are seeking a motivated and detail-oriented Bilingual Customer Experience Specialist with a strong focus on healthcare services. The ideal candidate will have excellent communication skills, experience in handling phone calls, and proficiency in various software tools, including Microsoft Excel, Word, Outlook, and CRM systems (preferably HubSpot). Knowledge of MassHealth programs is a significant plus. High end hospitality industry experience a plus. Bi-lingual a plus. Key Responsibilities: Provide exceptional customer service and eligibility assessments to prospective new clients, healthcare providers, and other stakeholders via phone and email interactions. Assist with scheduling appointments and managing clients' inquiries efficiently. Utilize CRM software (HubSpot experience preferred) to maintain accurate records and follow up on customer interactions. Analyze customer feedback and collaborate with the team to enhance the overall customer experience. Create and maintain documentation and reports using Microsoft Excel and Word. Ensure compliance with healthcare regulations and best practices in customer interactions. Proactively identify opportunities to improve processes and enhance customer satisfaction. Maintain a strong attention to detail and take ownership of assigned tasks to ensure timely completion. Qualifications: Experience in a customer service role, preferably within healthcare services. Bilingual, fluent Spanish and English is a plus. Strong phone communication skills and a professional demeanor. Proficient in Microsoft Excel, Word, Outlook, and CRM systems (HubSpot preferred). Excellent writing skills for documentation and communication. Strong organizational skills with the ability to manage multiple tasks and priorities. Self-motivated and proactive in identifying and solving problems. Familiarity with MassHealth programs is a plus.

The Customer Care Specialist II is fully responsible for all Anika Inc customer orders, documentation, and other activities required to support commercial activities. This position interacts as well as takes the lead with internal departments to complete complex transactions on required timelines. Attention to detail and critical thinking are required skills. They will interact with high-value customers and the International sales team. Strategic Focus Areas: Assist in all manner of corporate communications on the company's behalf with customers. Be able to create, edit, proofread, and maintain documents within the Anika regulatory environment. Produce and analyze reports with Excel. A solid understanding of the importance of meeting shipment deadlines while managing multiple internal deliverables. Must be able to shift priorities effectively in a dynamic environment. Specific Tactical Responsibilities: Become intimately familiar with the Anika Order Entry System. Partner with the Logistics team on order processing and document creation. Work with the Anika Regulatory team to create a comprehensive Master Control document control system. Assist in the timely resolution of safety and quality issues raised by customers or staff. Support Anika's Medical Quality System and Safety and Health Program by following procedures and advising others. Job Complexity: The job requires the individual to work on problems of diverse scope. The position exercises broad judgment within generally defined practices and policies and influences others to resolve technical problems and meet schedules. Erroneous or mistimed decisions may cause critical delays or cost impacts and may have an immediate effect on the company's success. The position interacts internally with peers and management. Required Qualifications: 3+ years of experience in a customer service position. SAP experience. Ability to work independently. Must be competent in MS Office programs. Desired Experience, Knowledge, and Skills: Previous experience within the medical device/pharmaceutical industry. Demonstrated experience with Microsoft Office Suite and database systems. Strong analytical and organizational skills. Proactive problem definition and creative problem-solving skills Ability to define creative alternatives and recommendations. Provide high energy and a readiness to collaborate with internal resources. Demonstrated teamwork skills and results orientation. Ability to work autonomously, effectively manage time and deliver results on time. Excellent presentation skills, both written and in platform presentation format.

Location: Cranston, RI | Position Type: Full-Time Lathrop Insurance is a fourth-generation family agency committed to doing the right things for our employees and clients. We thrive in a dynamic, client-focused environment where solving challenges, providing exceptional service, and fostering growth are at the heart of what we do. Guided by our core values-We Care, Solutions Driven, Teamwork, Do What You Say, and Always Be Growing-we are seeking a motivated and detail-oriented individual to join our team as a Front Desk Operations Specialist. Position Overview The Front Desk Operations Specialist plays a vital role in providing exceptional service to clients and visitors while ensuring smooth administrative operations. This role requires professionalism, a strong sense of organization, and the ability to work effectively in a fast-paced environment. Key Responsibilities Client Interaction: Greet clients and visitors with professionalism and warmth. Answer and respond to phone calls, managing and directing them effectively. Office Administration: Manage office logistics, including mail handling, deliveries, and maintaining supplies, while ensuring a professional and organized environment. Data Management and Renewal Support: Maintain and update client records in EPIC, supporting renewal processes with attention to detail and accuracy. Daily Operations: Perform and refine the “morning checklist” to ensure office readiness and efficiency. Team Support: Provide administrative assistance to team members, contributing to a cohesive and efficient workflow. Qualifications Relevant client service experience in a professional setting. Proficiency in Microsoft Office; ability to quickly learn new systems (experience with Applied EPIC is a plus). Highly organized with strong attention to detail. Exceptional communication skills, both verbal and written. A customer-focused mindset with the ability to deescalate situations and problem-solve effectively. Availability to work full-time hours, Monday through Friday, 8:30 AM to 5 PM. Preferred Skills A proactive and driven attitude, eager to learn and grow in a dynamic environment. Strong interpersonal skills, including the ability to assess situations and respond appropriately. Why Join Lathrop Insurance? Career Development: We invest in our employees' growth with tailored training programs and development opportunities. Comprehensive Benefits: Our package includes medical, dental, and vision insurance, 401(k) match, paid time off, and more-designed to support your well-being and future. Supportive Culture: As a family-run agency, we pride ourselves on fostering a collaborative, innovative, and caring environment where team members feel valued. Workplace Flexibility While this position is primarily in-office, we value flexibility and are open to discussing occasional remote work arrangements. Application Process If you're excited to join a team that values your skills, fosters growth, and celebrates success, we'd love to hear from you! Submit your resume and a cover letter detailing your qualifications. Applications will be reviewed on a rolling basis. Learn more about us at **********************************

Solar On Earth's mission is: To promote clean energy alternatives through education, accessibility, and a positive customer experience focused on community engagement and investment for all. Solar On Earth cares about their clients by guiding them through their community solar journey while building a long-term relationship and always striving for excellence. We're looking for someone who is organized, compassionate, patient, and who shares our excitement for renewable energy. If you have a strong sense of urgency, are proactive, and are eager to make a difference, this could be the perfect opportunity! In this role, you'll focus on building lasting client relationships through exceptional service. Key Responsibilities: Provide client support and service to clients, ensuring satisfaction and timely resolution of questions and concerns. Build and maintain strong, long-term client relationships by understanding their needs and offering solutions. Identify opportunities for lead generation and new sales. Educate clients and prospects about Community Solar and our program. Handle customer inquiries and follow up on potential sales opportunities in person (occasionally) and remotely. Document activities, client interactions, and sales leads in our CRM. Make outbound calls as needed. Qualifications: Proven experience in client service or a related role. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Strong problem-solving skills and attention to detail. Comfortable using CRM systems, Google Sheets, Drive, and basic technology tools. Open to travel if needed. Why Join Us? Competitive salary with bonus potential. Opportunities for professional growth and advancement. Supportive team environment with ongoing training.

Energy Management Customer Service Admin - Junior to join our team at Marlborough, MA office. Responsibilities: Respond accurately, promptly and effectively to all forms of communication, including but not limited to e-mails generated from the field directly or through the ServiceChannel platform. Ensure all services are completed in a timely manner and escalating difficult calls to Manager when services are not being addressed within certain timelines. Communicates with Vendors, Store Managers and Home Office personnel to resolve problems and answer questions. Performs auditing of invoices in accordance with individual department requirements. Ad Hoc reporting and analysis as needed Supports ongoing maintenance programs (strips, scrubs, high dusting) as well as project-based programs ( New Stores, relocated stores, and remodel projects) Promote a positive Company image to support Building Services objectives and mission statement. Compose personal replies to e-mails and maintain assigned reports. Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content. Experience: Minimum 2 years of call center or customer service or related experience preferred Skills: Excel skills required ServiceChannel knowledge a plus Proven conflict management skills Flexible mindset, oriented towards conflict resolution Strong follow up and organizational skills Strong listening skills Ability to prioritize work Excellent verbal and written communication skills Typing skills Education: High school or Any degree About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: Rahul Email: *************************************** Internal Id: 24-27021

We are looking for a compassionate and detail-oriented Bilingual Housing Representative to join a reputable Company local to Rhode Island. In this role, you will assist clients in both English and Spanish with inquiries related to housing programs, resources, and services. You will help guide clients through the application process, offer support in understanding available housing options, and provide critical information to ensure clients make informed decisions about their housing needs. Company Highlights: Consistent schedule Opportunities for professional growth Competitive wages Responsibilities of the Bilingual Housing Representative: Provide bilingual (English/Spanish) customer service and support to clients, answering inquiries via phone, email, and in-person communication. Assist clients in understanding and accessing available housing programs, including affordable housing options, rental assistance, and homeownership resources. Help clients complete applications for housing programs, ensuring all documentation is accurate and submitted on time. Offer guidance on eligibility requirements for housing assistance and explain program details to clients clearly. Maintain client records, ensuring all personal and program information is kept confidential and up to date. Collaborate with internal teams to ensure clients receive comprehensive support and services. Provide education on budgeting, financial literacy, and other resources to support housing stability. Stay informed about local housing policies, programs, and available community resources to better serve clients. Qualifications for the Bilingual Housing Representative: Bilingual fluency in both English and Spanish (written and verbal) is required. Previous experience in customer service, housing assistance, or a related field is preferred. Strong interpersonal and communication skills, with the ability to explain complex housing programs to diverse populations. Excellent organizational skills and attention to detail. Ability to handle sensitive situations with empathy, professionalism, and discretion. Knowledge of affordable housing programs, rental assistance, and government housing services is a plus. Proficiency in Microsoft Office Suite and experience with customer service software. Salary: $22 per hour Submit your resume today for immediate consideration! Want to explore more exciting job opportunities? Click here Please Note: City Personnel offers extended interview hours from 7 am-7 pm ** upon request City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we've been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we're here to help. Contact us today at (401) 331-2311 to find your perfect job match! City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at admin@citypersonnel.net.

$25/hr + benefits on W2 Hybrid in Marlborough, MA (onsite Tuesdays and Wednesdays) 6+ month contract with likely extension or conversion Our client is a leading multinational off-price department store corporation! They are seeking a Customer Service Representative to support their Marlborough, MA team. Duties and Responsibilities • Respond accurately, promptly and effectively to all forms of communication, including but not limited to e-mails generated from the field directly or through the ServiceChannel platform. • Ensure all services are completed in a timely manner and escalating difficult calls to Manager when services are not being addressed within certain timelines. Communicates with Vendors, Store Managers and Home Office personnel to resolve problems and answer questions. • Performs auditing of invoices in accordance with individual department requirements. • Ad Hoc reporting and analysis as needed • Supports ongoing maintenance programs (strips, scrubs, high dusting) as well as project-based programs (New Stores, relocated stores, and remodel projects) • Promote a positive Company image to support Building Services objectives and mission statement. • Compose personal replies to e-mails and maintain assigned reports. • Ability to multi-task in a fast-paced environment and capable of moderating a high volume of inbound content. Minimum job skills required. • Excel skills required • ServiceChannel knowledge a plus • Proven conflict management skills • Flexible mindset, oriented towards conflict resolution • Strong follow up and organizational skills • Strong listening skills • Ability to prioritize work • Excellent verbal and written communication skills • Typing skills • Minimum 2 years of call center or customer service or related experience preferred Interested? Apply today!

Mission of the Role (What you will be doing): The Customer Service Representative provides a consistent, high-quality customer experience and models exceptional service in all they do to create lasting partnerships by putting customers first. The CSR is the relationship and communication link between the customer, sales, and operations and proactively serves as a critical point of contact for order management, service, and support, problem-solving and relevant project information for their internal and external customers. The CSR is a highly valued team member that works with the sales team and acts as an advocate of SupplyOne values, services and capabilities to provide complete solutions and the full breadth of core product categories to meet and exceed sales growth targets. Key Duties & Accountabilities (Primary responsibilities & quantifiable measurements): Process and confirm orders and/or communicate what needs to be ordered, the day they are received Generate standard quotes within 24 - 48 hours of receipt Answer phones by the 3rd ring, and all emails by the end of each day Build accurate specs and inventory items within 24-48 hours Resolve customer problems and elevate issues immediately to an acceptable, timely and appropriate resolution Monitor customer min/max, open orders, back orders and inventory levels alerting customers immediately to changes to deliver on time, in full and in spec (DIFOTIS) Must frequently use independent discretion, judgment and decision making skills to achieve quality and performance standards Serve as liaison with sales, purchasing, design, manufacturing and shipping Essential Functions (Essential/secondary functions that support the primary responsibilities): Prepare proposals and miscellaneous correspondence Maintain thorough customer records Monitor and resolve slow payment issues Assist with slow moving inventory Expedite material based on customer needs

The Company Epoxy Technology is a subsidiary company of Meridian Adhesives Group which is a rapidly growing full service global adhesive solutions provider. Fueled by more than 20 acquisitions since its formation in 2018, Meridian has established itself as an adhesive technology leader in the electronics, flooring, infrastructure, product assembly, and packaging markets with an expanding global footprint. Job Summary At Epoxy Technology, we bond with our customers. The Customer Service Representative will be responsible for building mutually beneficial long-term relationships with our distributors and customers. They will manage orders from PO placement through invoicing to ensure the customer receives their order accurately, on-time, and in full. The ideal candidate will be a skilled problem-solver. They will also be collaborative, enthusiastic, knowledgeable, and organized. Duties & Responsibilities Timely and accurate order entry, ensuring detailed attention to customer requirements in a high-volume fast paced environment. Successfully manage incoming e-mails in personal and group mailboxes. Responding with requested information or obtaining necessary information from appropriate internal contacts. Collaborate internally and externally to meet and exceed customer expectations. Communicate consistently and clearly, in fluent English, with global customer base. Pro-actively seek continuous improvement opportunities. Create tracking for and follow up on reported service issues. Escalate concerns as needed. Create new customer accounts in ERP system when required. Performs other related duties as assigned. Skills & Abilities Excellent verbal and written communication skills. Excellent organizational skills and attention to detail with a proven ability to meet deadlines. Excellent listening skills Strong Team Player Strong analytical and problem-solving skills. Proficiency in Microsoft Office - Word, Excel, Power Point, Outlook, and others Accountability Mindset Education & Experience High School Diploma or equivalent 3-5 years of experience in a Customer Service Environment Physical Requirements Prolonged periods of sitting at a desk and working on a computer. Must be able to lift Pay: $21.00 - $23.00 per hour Shift: 8-hour day shift 8:30am-5pm M-F Benefits: 401(k) 401(k) match Health insurance Vision insurance Dental insurance Flexible spending account Health savings account Life insurance STD & LTD Paid time off Parental leave Referral program

Altman Nussbaum Shunnarah Trial Attorneys is a rapidly growing personal injury law firm based in Boston with offices across the nation. We handle complex cases and provide each attorney and staff with the support they need enabling us to best serve our clients. Our attorneys and staff pride themselves on their skill set, experience, compassion, and commitment. We are dedicated to giving our clients the utmost attention and care while fighting for them to get what they deserve. At Altman Nussbaum Shunnarah Trial Attorneys, we take a real approach. We are innovative, always finding ways to be better, and have a go-getter mentality across the board. Each team member plays a critical role in our mission. We know our people are what makes us great. If you're looking for a career where you can help make a difference in the lives of others alongside a supportive team, we encourage you to apply! Qualifications & Responsibilities: Personal Injury or Call Center experience and a true desire to help people who have been injured Gathering relevant information and investigating facts of each case. Direct contact with clients and insurance companies. Preparation of documents and updating case management portal Must have excellent organizational and communication skills (both written and verbal) Able to multi-task, prioritize and have excellent attention to detail. Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off

About the Role: As a Customer Service Representative, you will be responsible for delivering excellent service to customers, business partners, and drivers. Your role involves supporting the efficient handling of customer inquiries, processing damage claims, and maintaining accurate data entry. You'll also monitor delivery routes and work with various tools to ensure all operations run smoothly. About the Company: Our transformative logistics client is setting the standard for forward-thinking solutions to deliver the highest level of value to their customers. This company supports services like e-commerce fulfillment, warehousing and distribution, with transportation management. This client has reached an annual revenue of $9B by setting clear long-term goals and creating a culture built around collaboration, innovation, and sustainable growth. Opportunity: 5+ month contract Location: Wilmington, MA (onsite) Pay: $19 per hour Schedule: 7am-3:30pm, Wednesday - Sunday Days Off: Monday, Tuesday Key Responsibilities: Assist customers and business partners via phone and email with questions and concerns Handle customer complaints professionally and resolve customer issues Monitor delivery route progress and provide updates as necessary Perform data entry tasks and maintain records in company systems Scan haul-away pods and verify necessary postage Process changes or cancellations to delivery orders Requirements: HS Diploma 1 year of customer service experience in a call center environment Computer savvy, with experience in Microsoft Office programs (Word, Excel, PowerPoint) Ability to multitask, stay organized, and work well under pressure Bilingual in Spanish Category Code: JN003

We are looking for a qualified customer service representative (CSR) to join our team. You will provide support to our business development representatives and respond to customer and prospect queries. The best CSRs are genuinely excited to help customers. They're patient, empathetic, and passionately communicative. They love to talk and understand the value of good communication skills. Customer service representatives can put themselves in their customers' shoes and advocate for them when necessary. Our ideal candidate is an experienced professional with knowledge of sales and customer service best practices. You should also be able to interpret sales metrics and be goal-oriented. We expect you to perform well in a team environment and have exceptional people skills. Ultimately, you should be able to contribute to creating and maintaining good customer relationships and ensuring smooth sales team operations. This position does not involve cold calling but does involve communication with warm leads. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Office address: 7 Whittier Pl., Boston, MA 02114 Responsibilities Manage large amounts of incoming phone calls Generate sales leads Identify and assess customers' needs to achieve satisfaction Build sustainable relationships and trust with customer accounts through open and interactive communication Provide accurate, valid and complete information by using the right methods/tools Meet personal/customer service team sales targets and call handling quotas Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts and file documents Follow communication procedures, guidelines and policies Take the extra mile to engage customers Aid with mail room operations such as packaging, shipping and receiving mail Assist with walk in fingerprinting servicing clients and other duties as assigned. Requirements and Skills Proven work experience as a customer service rep or sales support associate Proficiency with MS Office Suite, particularly MS Excel In-depth understanding of sales principles and customer service practices Excellent communication skills Analytical and multitasking skills Teamwork and motivational skills Job Types: Full-time (40 hrs), Part-time (25 hrs) Pay: $16.00 - $18.00 per hour Schedule: Full Time - Monday thru Friday; 9:00am-5:30pm Part Time - can be discussed, but it would be during 9:00am-5:30pm Work Location: In Person - required Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Health insurance Paid time off Vision insurance

Hours: 8:30am- 5:00pm Monday- Friday Pay: $20.00 an hour Book technicians for services Take Customer calls- orders Track services Excel experience Schedule jobs Contract long term starts ASAP December- March- could go longer If you're interested in this role please send resumes to Jamie: All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Overview: We are seeking a highly motivated and detail-oriented Financial Representative to join our team. As a Financial Representative, you will be responsible for providing financial advice and guidance to clients, helping them achieve their financial goals. This is an excellent opportunity for individuals with a strong background in finance and a passion for helping others. Responsibilities: - Provide comprehensive financial planning services to clients, including retirement planning, investment strategies, and estate planning - Conduct thorough financial analysis and research to develop personalized financial plans - Assist clients in understanding complex financial concepts and strategies - Build and maintain strong client relationships through regular communication and meetings - Collaborate with other professionals, such as attorneys and accountants, to develop comprehensive financial solutions - Stay up-to-date on industry trends, regulations, and best practices - Utilize customer relationship management (CRM) software to track client interactions and manage appointments Experience: Proven experience in financial sales or corporate accounting - Strong knowledge of wealth management principles and practices - Familiarity with financial concepts such as cash management, investment strategies, and risk management - Proficient in conducting financial research and analysis - Excellent communication skills, both verbal and written - Strong attention to detail and analytical thinking - Ability to build rapport with clients and establish trust Proficient in using mathematical calculations for financial planning We offer competitive compensation packages and opportunities for career advancement within our organization. If you are a dedicated professional with a passion for finance and helping others achieve their financial goals, we encourage you to apply.