Customer service representative job in Newport Beach, CA
A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 1d ago
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Client Service Associate - Wealth Advisory Firm
Discovered Search
Customer service representative job in Santa Ana, CA
A fast-growing wealth advisory practice based in Orange County is seeking a Client Service Associate to support its advisors. This is an opportunity to join a firm where client service, professionalism, and growth are prioritized.
If you have a strong attention to detail and a passion for helping clients, this role might be for you. You'll work closely with senior team members and have a direct impact on the day-to-day operations of the firm.
Key Responsibilities:
Strong interpersonal skills and comfortability with clients at various stages of onboarding and ongoing support.
Respond promptly and accurately to all client inquiries.
Handle all client scheduling for meetings with investment advisors.
Maintain accurate records and documentation in accordance with regulatory requirements and firm policies.
Uphold compliance standards and contribute to operational best practices within the firm.
Required Qualifications:
4+ years of experience working in a wealth management firm in client relations.
Active Series 7 and Series 66 licenses.
Bachelor's degree in Business or Finance
Knowledge of financial services products, including equities, bonds, mutual funds, options, annuities, and managed accounts.
Strong interpersonal skills and comfortability with clients at various stages of onboarding and ongoing support.
Compensation & Benefits:
Salary range: $80k-$90k
Health coverage including medical, dental, and vision insurance.
Retirement Plan
Paid Time Off
$80k-90k yearly 4d ago
Client Services Representative
Venbrook 3.3
Customer service representative job in Irvine, CA
JOB TITLE: Client ServicesRepresentative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client ServicesRepresentative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 4d ago
Customer Service Representative
Kellyconnect | Contact Center Solutions
Customer service representative job in Irvine, CA
For those who want to keep growing, learning and evolving. We at KellyConnect hear you, and we're here for you! We're seeking a customerservicerepresentative to work at a premier employer centrally located in Irvine, California. Sound good? Take a closer look below. You owe it to yourself to consider this great new opportunity.
Schedule/Compensation Details: Attractive hybrid work solution that offers the best of both worlds
Office Rotation: Tuesday/Thursday & every other Friday
Must live in commutable distance to Irvine, California
Work from Home Rotation: Monday/Wednesday & every other Friday
Competitive pay rate- $26
Why should you apply:Medical and dental benefits
Opportunity to gain valuable experience.
Enjoy a positive and supportive work environment.
Paid training to ensure you have the skills & knowledge to succeed.
What's a typical day as a CustomerServiceRepresentative? You'll be:
Processing product complaints through queues and other communication channels.
Maintaining a positive experience while investigating complaints in a timely and courteous manner.
Accurately updating databases with pertinent details & product information.
Escalating issues based on severity to appropriate levels as needed.
Ensuring confidentiality of caller and proprietary information by following procedures set forth for handling complaints.
This job might be an outstanding fit if you:
Have a high school diploma or equivalent.
Have at least 3 years of customerservice experience and call center experience
Have strong problem- solving and organizational skills.
Are able to work in a fast-paced environment.
Are able to work a hybrid work schedule comprised of weekly office & remote requirements.
What happens next:
Once you apply, you'll proceed to next steps if your skills and experience look like a good fit. But don't worry-even if this position doesn't work out, you're still in our network. That means all of our recruiters will have access to your profile, expanding your opportunities even more.
Helping you discover what's next in your career is what we're all about, so let's get to work. Apply to be a CustomerServiceRepresentative today.
About Kelly
Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.
Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.
Acerca de kelly
El trabajo lo cambia todo. Y en Kelly, estamos obsesionados con dónde te puede llevar. Para nosotros, se trata de algo más que simplemente aceptar su próxima oportunidad laboral. Es el combustible que impulsa cada próximo paso de tu vida. Es el efecto dominó que cambia y mejora todo para su familia, su comunidad y el mundo. Es por eso que, aquí en Kelly, estamos dedicados a brindarle oportunidades ilimitadas para enriquecer su vida; solo pregúntele a las 300,000 personas que empleamos cada año.
Kelly Services se enorgullece de ser un empleador que ofrece igualdad de oportunidades de empleo y acción afirmativa. Damos la bienvenida, valoramos y aceptamos la diversidad en todos los niveles y estamos comprometidos a construir un equipo que incluya una variedad de orígenes, comunidades, perspectivas y habilidades. En Kelly, creemos que cuanto más inclusivos seamos, mejores servicios podemos brindar. Las solicitudes de adaptaciones relacionadas con nuestro proceso de solicitud pueden dirigirse al Centro de conocimiento de recursos humanos de Kelly. Kelly cumple con los requisitos de las leyes locales y estatales de Oportunidad Justa de California. Una condena no excluye automáticamente a las personas del empleo.
$26 hourly 4d ago
Order Specialist
Employbridge 4.4
Customer service representative job in Irvine, CA
Order Management Specialist I needed for a manufacturing company in Irvine, CA!
*Direct Hire Opportunity*
Pay: $27-$33/hr. with a 15% bonus opportunity
Schedule: In person M-F 7am or 8am start
The Order Management Specialist I processes customer orders accurately and supports timely fulfillment by coordinating with internal teams. This role ensures all order activity is documented in CRM systems and helps resolve basic order issues.
Key Responsibilities
Process and manage customer orders in SAP
Track all customer interactions in Microsoft Dynamics CRM
Verify pricing, availability, and delivery timelines
Communicate order confirmations, updates, and basic inquiries
Coordinate with sales, logistics, and warehouse teams
Identify and escalate order discrepancies or delays
Maintain accurate order records and documentation
Assist with order-related reporting as needed
Qualifications
High school diploma or equivalent (Associate's degree preferred)
0-2 years of experience in order processing, customerservice, or related roles
Proficiency in Microsoft Office (Excel, Word, Outlook), Teams, and Dynamics CRM
Strong attention to detail, organization, and multitasking skills
Clear written and verbal communication skills
Familiarity with ERP systems (SAP preferred)
Work Environment
On-site, office-based role
Standard business hours with flexibility during peak periods
Regular use of computers and office equipment
$27-33 hourly 1d ago
Customer Service Representative
Lori Long-State Farm Insurance Agent
Customer service representative job in San Diego, CA
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About the Company - Established State Farm Agent in Rancho Bernardo area looking for a licensed and experienced Part-Time CustomerServiceRepresentative to provide outstanding service to our customers. This is an in-office position.
Preferred Skills:
Property and Casualty Licensed
Experienced in the insurance industry
Strong communication skills
Friendly, reliable and smart
Detail oriented
Ability to work well in an office environment
Pay range and compensation package - Based on experience.
Equal Opportunity Statement: We are committed to diversity and inclusivity in our hiring practices.
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$31k-41k yearly est. 5d ago
Customer Service Representative
Vaco By Highspring
Customer service representative job in Irvine, CA
Our client is seeking a dependable and customer-focused CustomerServiceRepresentative to serve as a key point of contact for customers. This role is ideal for someone who enjoys helping others, solving problems, and providing a positive experience while working in a fast-paced, team-oriented environment.
Key Responsibilities
Respond to customer inquiries via phone, email, and/or chat in a professional and timely manner
Resolve customer questions, concerns, and issues while ensuring a high level of satisfaction
Document customer interactions accurately in internal systems
Process orders, returns, account updates, or service requests as needed
Collaborate with internal teams (sales, operations, billing, etc.) to resolve escalated issues
Follow established processes, policies, and service standards
Identify opportunities to improve the customer experience
Qualifications
1-3+ years of experience in customerservice, call center, or client support roles
Strong communication and interpersonal skills
Ability to remain calm, professional, and solution-oriented
Basic computer proficiency and ability to learn new systems quickly
Strong attention to detail and follow-through
Nice to Have
Experience in a high-volume or phone-based support environment
Familiarity with CRM or ticketing systems (Salesforce, Zendesk, etc.)
Bilingual skills a plus
Determining compensation for this role (and others) at Vaco/Highspring depends upon a wide array of factors including but not limited to the individual's skill sets, experience and training, licensure and certifications, office location and other geographic considerations, as well as other business and organizational needs. With that said, as required by local law in geographies that require salary range disclosure, Vaco/Highspring notes the salary range for the role is noted in this job posting. The individual may also be eligible for discretionary bonuses, and can participate in medical, dental, and vision benefits as well as the company's 401(k) retirement plan. Additional disclaimer: Unless otherwise noted in the job description, the position Vaco/Highspring is filing for is occupied. Please note, however, that Vaco/Highspring is regularly asked to provide talent to other organizations. By submitting to this position, you are agreeing to be included in our talent pool for future hiring for similarly qualified positions. Submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. Further assessment of candidates beyond this initial phase within Vaco/Highspring will be otherwise assessed by recruiters and hiring managers. Vaco/Highspring does not have knowledge of the tools used by its clients in making final hiring decisions and cannot opine on their use of AI products.
$32k-41k yearly est. 1d ago
Life Science Service Specialist
Shimadzu Scientific Instruments 4.2
Customer service representative job in Carlsbad, CA
DescriptionLife Science Service Specialist Location: Los Angeles, CA Salary: $109,000 to $111,000 per year Who are we?
Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?
What can Shimadzu offer YOU?
Our Culture - A work environment that values diversity, inclusion & belonging
Competitive Compensation - Day 1 Benefits & Competitive Salary
Retirement Benefits - Matching 401K & Profit-Sharing Program
Professional Growth - Clear pathways for Career, Leadership and Personal Development
Health Benefits - Flexible Spending/Health Savings Accounts
Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
Education - Tuition Assistance Program for both graduate and undergraduate levels
Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
Shimadzu Scientific Instruments is seeking an Life Science Service Specialist to support the installation, maintenance, and repair of our specialized biotech instruments, including MALDI systems, PPSQ, LABNIRS, and related platforms. This is a hands-on, customer-facing role that plays a critical part in helping researchers and scientists perform mission-critical work in labs across the region.
JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO:
Install, troubleshoot, and maintain biotech instrumentation across customer sites
Provide technical training to end users and junior field service engineers
Accurately document system builds, service visits, and part usage
Develop preventive maintenance procedures and contribute technical feedback
Manage and maintain regional parts inventory
Provide timely phone/email-based technical support as needed
Travel by air and car to perform on-site service; overnight travel required
Ensure safety compliance and proper use of PPE per company and client protocols
EDUCATION AND QUALIFICATIONS:
Associate degree in Electrical Engineering or related tech field required
Bachelor's degree in Life Sciences preferred
3+ years of field or in-house instrumentation service experience required
Mechanical, electrical, and customer-facing troubleshooting skills essential
Proficiency in technical documentation and remote support protocols
Must be self-driven and comfortable working independently or with cross-functional teams
At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.
Compensation & Benefits:
This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.
The starting salary range for this role is $109,000 to $111,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation may include a discretionary year-end bonus based on overall company performance.
This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.
For more details on benefits, please visit **************************
Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and/or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.
EEO Statement:
Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, please click here.
Qualifications
BehaviorsFunctional Expert - Considered a thought leader on a subject
Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well
Innovative - Consistently introduces new ideas and demonstrates original thinking
Team Player - Works well as a member of a group
Thought Provoking - Capable of making others think deeply on a subject
EducationBachelors of Chemistry (preferred)
Associates of Electrical Engineering (required)
Skills
Instrument Repair (required)
Instrument- MALDI (required)
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$109k-111k yearly 2d ago
Customer Care Representative I
Agendia 4.5
Customer service representative job in Irvine, CA
Apply Description
The Customer Care Representative's 1 primary objective is to ensure all customers receive the best level of customerservice throughout the entire customer experience when dealing with an Agendia representative. An RAR1 serves as an internal and external resource for all customer needs related to product information, patient related inquiries, client supplies, billing inquiries and as an internal support agent to the commercial team for prospective and existing client needs. The RAR1 shall treat all client interactions with the highest-level of professionalism, energetic and have excellent verbal and written communication skills. The RAR1 shall follow all regulatory guidelines according to Agendia's Quality Assurance program and HIPAA compliance since dealing with Patient Health Information (PHI).
POSITION WITHIN THE ORGANIZATION
1. Reports to Regional Account Manager
2. Cooperates with all departments across the organization
3. Participates in:
- Department meetings
- Project meetings
- Working groups
- Project groups
Requirements
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Ensure all Customer Care Policies and Procedures are followed as it relates to the Regional Account Representative I position.
* Ensure that all Agendia's health, HIPAA and safety Policies and Procedures are followed.
* Ensure that all customer interactions are handled with the best level of customerservice at all times.
* Handle all external and internal client inquiries, requests and concerns timely and with the highest level of professionalism and ensure client needs are met.
* Accurately enter and maintain all required patient and customer data into the various systems utilized in the Customer Care department.
* Coordinate relationship with CustomerService department in Amsterdam
* Assist with Billing and Reimbursement inquiries.
* Responsible for in-bound and out-bound telephone calls and ensure all calls are handled within the Customer Care established performance metrics.
* Responsible for monitoring and resolving deficiencies within 2 working days.
* Ensure that all block requests are complete on a daily basis and escalate any delayed requests to lead and/or department Manager.
* Review Therapak (THP) orders on a daily basis and ensure all client supply orders are processed and shipped out timely.
* Participate in the "Meet and greet" and "Ride Along" program with Oncology Sales Specialists (OSS) when applicable.
* Tracking and monitoring of samples from pick-up to report delivery within the assigned territory.
* Responsible for timely retrieval of patient sample block requests from clients and OSS.
* Establish and maintain excellent communication with OSS's in your assigned territory and ensure OSSs' are informed of any potential client issues that may be encountered in a timely fashion.
* Coordinate with the OSS in your assigned territory a formal introduction to a new client within one week of first sample reported and establish relations with client.
* Submit block requests to path labs same working day as request are received. All block requests not completed same day, complete next working day.
* Direct contact with top Clients bi-monthly to follow up on issues or questions.
* Assist Commercial team with New Account set up in Sales Force.
* Assist Commercial team with Portal set up in Sales Force.
* Performs other related duties as required or assigned.
The above listing represents the general duties considered essential functions of the job and is not to be considered a detailed description of all the work requirements that may be inherent in the position.
KEY CONTACTS
Internal
* This position may interface with all departments within the company.
External:
* N/A
EDUCATION AND EXPERIENCE REQUIREMENTS
EDUCATION
* High School Diploma or equivalent
* 2 + years related experience
* Experience with Microsoft Office (especially Outlook, Word, and Excel)
* Experience with Windows Operating System environment and web applications
KNOWLEDGE, SKILLS AND ABILITIES (KSA'S)
Specific Knowledge Required: Understanding of general laboratory techniques.
Knowledge: Comprehension of a body of information acquired by experience or study.
Skill: A present, observable competence to perform a learned activity.
Ability: Competence to perform an observable behavior.
* Punctual, able to be flexible with schedule.
* Professional phone demeanor.
* High level of accuracy and attention to detail.
* Ability to work with multiple systems (software).
* Ability to adapt to changing procedures, policies and work environment.
* Ability to work in a fast paced team environment.
* Effective written and verbal communication.
Desired Skills:
* Bachelor's Degree (preferred).
* Knowledge of Customer Care principles within the healthcare/lab industry.
* Insurance and Billing principles within the medical industry.
Supervisor Responsibilities:
* This position requires no supervisory responsibilities.
* PRIVACY NOTICE: To review the California privacy notice, click here: privacy-policy/
* Employees must not be classified as an excluded individual who is prohibited from participation in any Federal health care program.
WORKING ENVIRONMENT
Establishes ADA (Americans with Disabilities Act) requirements.
ENVIRONMENT/SAFETY/WORK CONDITIONS
General office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Maintains a clean, neat, and orderly work area.
Adheres to Department Specific Safety Guidelines.
TRAVEL
No travel is required.
OTHER DUTIES
Other duties as required.
Salary Description $24.00 - $27.50 Hourly
$24-27.5 hourly 5d ago
Resident Service Specialist - Brand New Lease-Up Apartment Community
UDR, Inc. 4.5
Customer service representative job in Riverside, CA
UDR, Inc. and its affiliated companies are seeking a Resident Service Specialist to join our team at a brand-new, lease-up apartment community located in Riverside, CA.
Do you thrive on crafting an amazing customer experience and providing satisfying solutions to customers? Do you want to be a "Care Hero" and it's your job to save the customer's day?
As a Resident Service Specialist, you ensure our residents are provided a seamless move-in experience and an enhanced lifestyle during their residency.
Essential Job Functions:
Move-In Coordination
Ensure each new resident has a move-in orientation conducted by appointment.
New residents are contacted within seven days of move-in to ensure they are satisfied and to report any issues.
OneSite Responsibilities
Scan all required move-in documents into OneSite.
Oversee Pending Tasks.
CustomerService Administration
Guide walk-in traffic and minimize the wait time.
Handle any walk-in resident concerns with the Resident Service Manager and/or Community Director.
Ensure that all voicemails, texts, emails and other resident and community communications are checked and responded to within established time guidelines.
Organize incoming packages systematically and distribute as needed.
Utilize CRM to effectively manage resident relations, service requests and resident communications.
Property Condition oversight
Walk through the move-in ready apartment to ensure they meet standards prior to orientation.
Walk through all amenities daily to ensure they are stocked and in good condition.
Walk problematic areas that are raised by residents on the day they are reported to ensure deficiencies are addressed. Follow-up with the service team until resolved.
Provide superior customerservice to internal and external customers.
Back-Up coverage
Receive and greet visitors to the community and answer prospects, residents, and customer inquiries as well as phone calls.
Research and prepare any reports, memos, letters, resident correspondence, and other documents using word processing, spreadsheet, database, or presentation software at the direction of the Resident Services Manager or Community Director.
Complete market summary and comp reports as directed.
Comply with all Company policies and procedures related to employment.
Commit to Living the UDR Values each day in every action taken when executing the essential functions of the job.
Perform Resident Service Manager duties in the absence of the Resident Service Manager.
Perform other duties as assigned or as necessary.
Experience, Knowledge and Skills:
Multi-family and/or hospitality operations experience
Experience working in an office setting
Customerservice experience
Ability to handle conflict management effectively
Strong phone etiquette and customer relationship management skills
Education:
High school or equivalent required
Associate degree in business administration or equivalent, is preferred.
Career Development and Advancement:
We offer ongoing education opportunities to encourage the skillset development of our employees and have a validated culture of enhancing the growth and advancement of their individual career goals. We believe our employees are the organization's most important asset.
Exceptional Benefits:
We offer a comprehensive benefit package, apartment rental discount, company matched 401(k), vacation and personal time (up to 10 vacation days, 6 sick days, 4 personal days, and 2 floating holidays per year) plus company observed holidays, discounts to live in our best-in-class communities, tuition reimbursement, company sponsored events, community service days, and our annual President's Club held in Las Vegas, honoring our associates for their exceptional customerservice and operational excellence.
Benefits Offered:
Medical, Dental, Vision Plans
Medical Flexible Spending Account
Dependent Care Spending Account
Lifestyle Spending Account
Supplemental Term Life Insurance
Voluntary Cancer Insurance
Supplemental Short-Term Disability Insurance / AD&D Insurance
Voluntary Long Term Care Insurance
401(k) Plan with company match
Hourly Range:
$27/hr. - $30/hr., depends on experience
About UDR, Inc.
UDR, Inc., an S&P500 company, is one of the nation's largest owners and managers of residential apartment communities. Become a part of a company that is the industry leader of transformational change and operational innovation!
UDR Inc. is an Equal Employment Opportunity Employer.
UDR is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
UDR is committed to providing and maintaining a diverse workforce and an inclusive work environment with equitable access and opportunity for associates to participate, grow, and reach their full potential.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27-30 hourly 3d ago
Inside Sales Representative
Fenceworks 4.1
Customer service representative job in Riverside, CA
Fencecorp, Inc. is a leader in providing high-quality fencing solutions for commercial and light industrial projects. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients, especially within the public works sector.
We are seeking an experienced and dedicated Inside Sales Representative to join our team. This role will focus on working directly with public works General Contractors on commercial and light industrial projects. The ideal candidate will have a strong background in the fencing industry for public works projects, though candidates with experience in other sectors within the commercial/light-industrial construction industry will also be considered.
Key Responsibilities:
- Establish and maintain relationships with public works General Contractors.
- Read and interpret project plans and bid documents.
- Use Bluebeam software to analyze and break down project plans.
- Communicate effectively with vendors and prime contractors.
- Participate in job walks and site visits as required.
- Prepare and present detailed proposals and quotations for projects.
- Negotiate contracts and close sales to meet or exceed sales targets.
- Provide excellent customerservice and support throughout the project lifecycle.
Qualifications:
- Minimum of 5-6 years of experience in the fencing industry for public works projects or in the commercial/light-industrial construction industry.
- Proficiency in reading and interpreting construction plans and bid documents.
- Experience using Bluebeam and Procore software.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple projects simultaneously.
- Comfortable with job walks and site visits.
- Excellent organizational and time-management skills.
Preferred Qualifications:
- Established network within the public works and commercial construction sectors.
- Previous experience working with public works General Contractors.
- Strong problem-solving skills and attention to detail.
Benefits:
401(k)
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
$48k-88k yearly est. 2d ago
Part Time Patient Service Representative
Teksystems 4.4
Customer service representative job in San Diego, CA
We are seeking a dedicated and efficient Patient ServiceRepresentative who will play a key role in providing exceptional customerservice to patients, vendors, insurance companies, and other medical facilities. The ideal candidate will handle a high volume of incoming calls and manage patient appointments effectively.
Responsibilities
* Answer 60-80 incoming phone calls daily to respond to inquiries from patients, vendors, insurance companies, and other medical facilities.
* Provide excellent customerservice by properly greeting, listening, assisting, directing, and closing each call.
* Re-schedule patient appointments as required via telephone calls, SMS, or messages received through our Patient Portal.
* Screen and route patient calls to other departments efficiently, ensuring accurate registration, appointment scheduling, and follow-up appointment scheduling in the EMR system.
* Take clear and accurate messages on behalf of patients using an internal communication template.
* Respond to patient questions and needs by editing, canceling, and rescheduling appointments as necessary according to clinic protocols.
* Maintain a good working relationship and effective communication within the department and with other departments for the benefit of the patient.
* Demonstrate knowledge and understanding of SY Health programs and services.
* Adhere to current department productivity and quality assurance requirements.
* Training schedules align with trainers, transitioning into a standard shift of 10:00am to 6:30pm.
Skills
* Minimum of 3 years of experience in customerservice, call center, or healthcare setting.
* Fluency in English for both spoken and written communication.
* Exceptional phone manner.
* Excellent interpersonal and communication skills.
* Ability to type 35 words per minute with 90% accuracy.
*Job Type & Location*
This is a Contract to Hire position based out of San Diego, CA.
*Pay and Benefits*The pay range for this position is $25.00 - $25.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in San Diego,CA.
*Application Deadline*This position is anticipated to close on Jan 23, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$25-25 hourly 2d ago
Client Service Officer III
United Business Bank 4.2
Customer service representative job in Irvine, CA
Join a winning team at United Business Bank and enjoy a friendly and collaborative work environment where opportunities for advancement are encouraged and supported. We pride ourselves on the team that we have in place, and we proudly state that our success is due largely to our team and their commitment to our client base. Thank you for considering United Business Bank as your next step in your career path, we look forward to hearing from you.
About United Business Bank
We are a publicly traded Regional Bank with over $2.5B in assets and 34 offices in 5 states. We have an entrepreneurial spirit and focus on the community by specializing in small to medium sized business clients. Our single point of contact model delivers outstanding customerservice. United Business Bank's comprehensive benefit package includes medical, dental, vision, 401K, long and short term disability insurance, flexible spending account, a generous vacation and sick policy.
About the Position...
The Client Service Officer III (CSO III) is an onsite position and does not have remote opportunities.
The Client Service Officer III (CSO III) is responsible for assisting new and existing clients with establishing deposit products and services including checking accounts, savings accounts, money market accounts, certificates of deposit accounts, online banking services, remote deposit capture and ACH services in a prompt, courteous, efficient and professional manner. This includes opening and closing accounts, renewing certificates of deposits and assisting clients with bookkeeping and account problems. The CSO III is also responsible for Teller functions, including balancing each day's transactions and verifying cash totals. The CSO III answers clients' questions regarding the Bank's products and services and performs a variety of account maintenance duties. They are responsible for actively cross-selling the Bank's products and services, as well as for performing other functions such as signature verification and other clerical duties. The CSO III will also back-up the Client Service Manager or the Regional Branch Administrator and cover the branch and personnel in their absence. The CSO III performs all duties accurately, timely and efficiently, and according to Bank policies, procedures and regulatory guidelines. They will also perform a variety of other daily tasks as assigned.
Qualifications
About You...
You are a self-starter with an entrepreneurial spirit who thrives in a team environment. You also have the following:
Education/Certification: Some college or equivalent training. Bachelors Degree in business or related field preferred.
Required Knowledge: Knowledge of banking and deposit operations and procedures, as well as general office systems and procedures.
Experience Required: Minimum of 3 to 5 years' related experience in the financial services industry.
Skills/Abilities:
Good communication skills.
Professional appearance, dress and attitude.
Strong computer skills.
Good math skills.
Ability to use Microsoft Office software package.
Location: Onsite, no remote
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
$40k-54k yearly est. 4d ago
Inside Sales & Customer Experience Representative
Terminax
Customer service representative job in Irvine, CA
TERMINAX, a leading brand in high-performance automotive films, known for innovations in paint protection films (PPF), is currently looking to hire an Inside Sales & Customer Experience Representative to support our U.S. sales operations, drive lead conversion, and deliver outstanding customer experiences through proactive communication and service.
Responsibilities
Qualify leads, manage the sales pipeline, and schedule meetings or product demos for the outside sales team.
Support sales team with quotes, proposals, order processing, and contract management.
Collaborate with marketing to follow up on campaign leads and promotional activities.
Respond promptly to customer inquiries via phone, email, or online channels.
Manage order tracking, shipping updates, and delivery confirmations to ensure a smooth customer experience.
Resolve product or service issues by identifying the problem, determining solutions, and following up to ensure resolution.
Maintain strong customer relationships and proactively check in to increase satisfaction and loyalty.
Coordinate with operations, logistics, and technical teams to ensure accurate and timely order fulfillment.
Other ad-hoc tasks as assigned by management.
Qualifications
Associate's degree or higher preferred (Business, Communications, or related field).
2+ years of customerservice experience, ideally in automotive, manufacturing, or B2B environment.
Strong communication skills (verbal and written) and ability to handle challenging situations with professionalism.
Detail-oriented with strong organizational and multitasking skills.
Proficiency in Microsoft Office; experience with CRM/ERP systems preferred.
Team player with a proactive attitude and problem-solving mindset.
Interest in automotive or aftermarket products is a plus.
Bilingual (English/Spanish or English/Chinese) is a plus.
Compensation & Benefits
Competitive base salary plus commission and performance-based incentives
Opportunity to grow into a senior success role within a fast-growing, innovative company
Onsite fitness center
Coffee, drinks and snacks
$41k-70k yearly est. 5d ago
Patient Registry Representative
Hydrogen Group
Customer service representative job in Irvine, CA
Title: Patient Registry Representative
Schedule: Standard Office Hours
Duration: 6-Month Contract
Pay Range: $19.00 - $23.50/hr
The Patient Registry Representative is responsible for collecting, reviewing, entering, and verifying patient registry data. This role supports data accuracy, regulatory compliance, and efficient processing of patient and event information.
Key Responsibilities:
Data Collection & Processing
Sort and organize incoming mail by date and priority.
Prepare data records for entry into internal systems.
Perform data entry and verification of Implant Patient Registry (IPR) data.
Review and evaluate patient and event information received.
Gather additional information as needed to determine whether events should be forwarded to the Complaint Department.
Stakeholder Communication
Collect missing or incomplete information from external contacts, including hospital staff and physician offices.
Respond to and address basic patient registry inquiries in a professional manner.
Quality & Process Support
Ensure accuracy, completeness, and compliance of entered data.
Maintain confidentiality of sensitive patient information.
Participate in departmental projects and identify potential process improvement opportunities for supervisor review.
Required Skills & Qualifications
Technical & Functional Skills
Ability to type at least 55 words per minute with accuracy.
Proficiency with computers and Microsoft Office Suite.
Basic knowledge of complaint handling, HIPAA, and GDP regulations.
Core Competencies
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Strong problem-solving abilities.
Ability to manage confidential information with discretion.
Capability to work effectively in a fast-paced environment.
Ability to work collaboratively in team and cross-functional settings.
Professional, tactful approach when providing feedback or interacting with internal stakeholders.
Education & Experience
Associate's Degree or equivalent in a related field.
2-4 years of relevant experience required.
$19-23.5 hourly 4d ago
Member Service Representative (Full-Time) - Rancho del Oro
Navy Federal Credit Union 4.7
Customer service representative job in Oceanside, CA
To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role.
This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you.
Responsibilities
Provide basic counseling on available products and services to meet member needs
Assist members with opening and maintaining deposit accounts, loans, and other financial products
Research and resolve basic account discrepancies and service requests
Identify opportunities to cross-service products and enhance member relationships through education
Understand and comply with all relevant federal and institutional regulations related to financial products and services
Support team members by sharing knowledge and best practices as experience grows
Ensure cash and other negotiable instruments are handled properly and securely
Process routine transactions, including deposits, withdrawals, loan payments, and check cashing
Perform other duties as assigned
Qualifications
Experience in building effective relationships through rapport, trust, diplomacy, and tact
Effective research, analytical, and problem-solving skills
Experience working independently and in a team environment
Experience maintaining composure in a high-production and changing environment
Experience navigating multiple systems efficiently and adapt to evolving technologies
Effective skill exercising sound judgment and make informed decisions
Ability to embrace and support change initiatives in a dynamic and continuously evolving environment
Effective verbal and written communication skills to engage with members and colleagues
Desired Qualifications:
Working knowledge of deposit and loan products, services, and operational procedures
Experience in customerservice, preferably in banking or a financial institution
Hours: Available Monday - Saturday, hours based on business needs.
Location: 4180 Avenida de La Plata, Oceanside, California 92056
Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance.
*Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at .
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.*
Fortune
100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom
Fortune
. 2025
Fortune
Media IP Limited. All rights reserved. Used under license.
Fortune
and
Fortune
Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
$34k-43k yearly est. 4d ago
Inside Sales Representative
Sunstate Equipment 4.5
Customer service representative job in San Diego, CA
Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $21.80 - $32, based on experience.
Location: San Diego, CA 92121
The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well.
Exceptional Perks
$200, annual work boot allowance!
Rent ANY of our equipment for FREE
FREE Prescription Safety Glasses
"My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO!
Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation!
Robust overall Benefits available
Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis.
Position Requirements
2-3 years CustomerService experience required
2-3 years Inside sales (direct customer contact) experience preferred
Be comfortable working with a team and independently, any task could go either way.
Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred!
You're a top-notch communicator with an infectious personality; comfortable and charming.
Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle
Have excellent customerservice skills. You'll be talking to a lot of people, keep up the positive attitude!
Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone.
High attention to detail, with ability to switch task with ease
Bilingual - Spanish preferred
Responsibilities
Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries
Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders
Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner
Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety
Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders
Review the credit card rental file daily to ensure proper and accurate billing
Enter all lost rentals, rate inquiries, and service calls into the counter logbook
Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy
Communicate any leads to the field sales personnel for their follow-up.
May be required to help load/unload and deliver equipment for the customers
May be scheduled and required to work extended hours and/or on-call/standby rotation
May perform other duties as assigned
Interested? Apply now!
Why Choose Us?
At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment.
We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier!
Be YOU at Sunstate
At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry
Sunstate Equipment Co. is an Equal Opportunity Employer
A Drug Free Workplace and Participates in E-Verify
#LI-AG1
$21.8-32 hourly 3d ago
Customer Loyalty Retention Specialist
Corkys Pest Control 3.6
Customer service representative job in San Marcos, CA
Essential Duties and Responsibilities
Be the first point of contact for customers wanting to cancel services.
Engage with customers to identify cancellation reasons and offer tailored solutions.
Communicate the value of services to reinforce customer commitment.
Use negotiation and de-escalation techniques to maintain customer relationships and reduce churn.
Track retention metrics, including save rates and customer feedback.
Keep detailed records of all interactions in CRM systems.
Collaborate with internal departments to resolve customer issues efficiently.
Follow up with customers to ensure satisfaction post-resolution.
Demonstrate thorough knowledge of service offerings and pricing to advise customers confidently.
Handle all interactions with empathy and professionalism.
Meet or exceed monthly retention KPIs, such as customer saves and call quality.
Participate in ongoing training to stay updated on company services and policies.
Utilize Microsoft Teams, Outlook, and other relevant tools.
Perform additional duties as assigned.
Customer Engagement
Connect with customers proactively through phone and email.
Build strong relationships by understanding their needs and preferences.
Issue Resolution
Address customer inquiries and concerns with professionalism and urgency.
Work with internal teams to resolve issues efficiently.
Upselling & Cross-Selling
Identify opportunities to recommend additional services or products.
Educate customers on the benefits of enhanced offerings.
Customer Feedback
Collect and share customer insights to support service improvements.
$34k-44k yearly est. Auto-Apply 60d+ ago
Audi Technologist and Customer Retention Specialist
Hoehn Motors 2.9
Customer service representative job in Carlsbad, CA
Handles previous and current Sales and Service clients whose key role is Retaining both Service and Sales clients. You will work to secure Used Car Inventory using our Lease Maturity Tools and appointment setting tools for our Sales Department by collaborating with the Sales Managers, Service Manager, Service Advisors, and Audi Brand Specialist. You'll be able to work with both Sales and Service Departments and convert Service Opportunities into New and Used Car retail Sales.
Essential Duties:
Assists and greets customer on both the Service Drive and Sales Department with the intention of retaining the client and or purchasing their current vehicle.
Assists the Service and Sales department in a supportive role with current, previous, and new clients with trouble shooting or vehicle questions.
Working monthly lease maturity portfolio. Making appointments for lease end customers to come in and review lease end options with the sales manager.
Demonstrate the ability to communicate through a wide array of digital tools and platforms. With competency in Microsoft programs like (Excel, Outlook, Word, etc.) and keen to learn new technologies.
Highly disciplined approach and works efficiently to meet the needs of guests, sometimes dealing with multiple guests simultaneously.
Keeps updated and is capable of absorbing and retaining information regarding vehicles, the technology within and value added products.
Demonstrates vast knowledge of the Audi product lineup, helps sales/service staff with understanding new technologies/updates.
Attends sales meetings.
Maintains professional appearance and workspace.
Sells and delivers professional service when needed in the sales department
Processes sales paperwork in accordance with dealership policies
Keeps up-to-date on new Audi products and services within the industry.
Will be responsible for clean and tidy showroom and vehicle display.
Approaches and greets overflow sales prospects in a timely manner.
Exhibits a high level of commitment to customer satisfaction.
We don't believe in high pressure sales. We simply help our customers find the vehicle that meets their needs, while giving them a great experience. We price our vehicles based on extensive research to be highly competitive and our management staff will coach you to success!
Audi Carlsbad has introduced an all-new compensation package that pays you in several different ways.
· Guaranteed hourly wage
· Volume / Unit bonuses
· Flex scheduling featuring 2 full days off every week plus an early and a late day
· You will receive a wide range of benefits including FULL medical, dental, and vision insurance
· Discounts and an associate pricing program on vehicles, parts and service
· Support for continuing education and personnel development are included
$35k-44k yearly est. 60d+ ago
CSR/Associate Broker
South Bay Search 4.0
Customer service representative job in Irvine, CA
Job Description
Entry-Level Associate Broker/CSR - Irvine, CA (In-Office)
No Prior Insurance Experience Needed
An established wholesale insurance brokerage is expanding its Irvine office and looking to add an Entry-Level Associate Broker to support a high-performing team. This is an excellent opportunity for someone eager to build a long-term career in the specialty insurance (E&S) space.
What You'll Do:
Support senior and inside brokers with day-to-day servicing tasks
Handle policy issuance, processing, and documentation
Learn how to build submissions and market accounts to carriers over time
Gain exposure to a wide variety of E&S accounts and client types
What We're Looking For:
No prior insurance experience required - open to motivated entry-level candidates
Backgrounds in sales, customerservice, or office administration are a plus
Must be ambitious, detail-oriented, and eager to learn
Strong communicator who thrives in a collaborative, in-office environment
Compensation:
Base: Competitive Salary
Bonus potential after initial ramp-up period
Opportunity for long-term career growth within a fast-paced brokerage team
Location:
100% in-office - Irvine, CA
Ideal for someone who values team culture, energy, and hands-on learning
If you're looking to get your foot in the door of the insurance industry and grow within a dynamic, relationship-driven environment, this is an opportunity to build the foundation of a successful career.
$43k-59k yearly est. 27d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Oceanside, CA?
The average customer service representative in Oceanside, CA earns between $28,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Oceanside, CA
$36,000
What are the biggest employers of Customer Service Representatives in Oceanside, CA?
The biggest employers of Customer Service Representatives in Oceanside, CA are: