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Customer service representative jobs in Odessa, TX

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  • Sales and Service Representative

    Heritage-Crystal Clean LLC 4.5company rating

    Customer service representative job in Odessa, TX

    Join the Crystal Clean Team as a Route Sales & Service Representative! Are you a driven, customer-focused professional looking for a dynamic career in a thriving industry? Crystal Clean (CC) is seeking passionate individuals to join our growing team as a Route Sales & Service Representative (SSR). As a leader in the environmental waste services sector, we offer competitive compensation, outstanding benefits, and ample opportunities for career advancement. Why Crystal Clean? At Crystal Clean, we pride ourselves on being more than just a company-we're a community. By joining us, you'll become part of a forward-thinking organization that values its employees and strives for excellence in everything we do. Enjoy the perks of working for a leading firm while contributing to a cleaner, greener future. What You'll Do: Drive Sales Growth: Implement effective sales strategies to expand our business with new and existing customers. Deliver Top-Notch Service: Provide essential services at customer facilities, including parts washing units and waste drum pickup, using our state-of-the-art equipment. Ensure Safety and Efficiency: Adhere to all safety guidelines, inspect your vehicle and equipment, and align work orders to minimize travel time. Cultivate Relationships: Develop and maintain strong relationships with customers, pursue additional services, and generate new business opportunities. Achieve Goals: Meet sales quotas and contribute to overall revenue growth. What We're Looking For: Strong Communicator: Excellent communication skills with a keen attention to detail. Customer-Focused: Ability to engage effectively with customers and colleagues. Tech-Savvy: Proficient in operating various equipment, including electronic devices and truck gear. Experienced: Route sales experience is a plus, but not required. Certified: High School diploma or equivalent, with a Class B CDL, Med Card, Airbrake, and HAZMAT certifications. Physical Requirements: Lift materials weighing up to 80lbs regularly. Handle and maneuver drums of waste/product, sometimes exceeding 400lbs. Administrative duties as assigned. Complete a pre-employment physical and drug screening. Work Environment: Diverse work settings with varying noise levels. Frequent physical activity including bending, lifting, and climbing. Why You'll Love Working Here: Competitive Salary: Attractive compensation package with performance incentives. Comprehensive Benefits: Health, dental, vision, and more. Career Growth: Opportunities for professional development and career advancement. Inclusive Culture: We value diversity and strive to reflect the communities we serve. Apply Today! If you're ready to make a meaningful impact with a leader in environmental services, apply now to become a Route Sales & Service Representative at Crystal Clean. Together, we'll drive innovation, deliver exceptional service, and create a cleaner, safer world. Crystal Clean LLC is an Equal Opportunity Employer. Crystal Clean expressly values diversity, equity, and inclusion, and encourages the applications of individuals from diverse backgrounds, so that Crystal Clean reflects the communities and customers that we serve. The compensation for this role is comprised of a weekly base salary, plus bonuses and commission. Actual total earnings will vary based on performance and location and may fall outside of the range shown. Average Annual Earnings: $70,000-$85,000 plus a year and includes benefits such as the following: Health, Dental and Vision insurance Wellness Program Flexible Spending Accounts Life Insurance Long-Term Disability Employee Assistance Program Tuition Reimbursement
    $70k-85k yearly 2d ago
  • Field Service Professional - Odessa, TX

    Vivint 4.6company rating

    Customer service representative job in Odessa, TX

    Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. Why Join Our Technician Team? + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We'll ship everything to you directly! + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! Why Join Vivint? + Ten paid holidays + Two weeks paid time off + Employee pricing on smart home products + Medical/Dental/Vision/Life coverage + 401(k) plan with matching + Career development and leadership opportunities + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity A Day in the Life: As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. Who we're looking for: Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer service skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently Minimal Requirements: + Candidates must live within a 20-mile radius of the city + Successful candidates will be required to pass a pre-employment criminal background check, motor vehicle record check, and drug screening, in compliance with applicable laws. Physical demands of the job: + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.
    $32k-57k yearly est. 2d ago
  • Technical Service Representative

    Championx

    Customer service representative job in Midland, TX

    ChampionX has an immediate need for a Technical Representative II located in Midland, TX. If you are a strong operation professional with a proven track record of success working in oilfield, we invite you to apply. This is your opportunity to join a large growing company offering a competitive base salary and benefits. What's in it For You: Access to best-in-class resources, tools, and technology Opportunity for a long term, advanced career path A culture that values safety first, including training and personal protection You will join a growing company offering competitive pay and comprehensive benefits package that includes medical, dental, vision, matching 401(k) with company matching and more! What Will You Do: Provide routine service support to Sales Representatives in strategic district accounts to execute agreed upon customer system assurance plans. Assist Sales Representatives with start-ups of new applications in both existing customers and in new accounts. Provide technical support to customers; identifying and resolving customer pain points, escalating as required. Execute required chemistry tests, log, and report data, and maintain product inventories at assigned customer accounts. Install, calibrate, and maintain chemical feed equipment and process monitoring equipment at assigned customer accounts. Possible travel within assigned sales territory 10% Minimum Qualifications: High school diploma or equivalent Must have a valid Driver's License and acceptable Motor Vehicle Record Must be 21 years of age or older to operate a company vehicle. No immigration sponsorship offered Preferred Qualifications: Associate's Degree or Trade School Certification 2 years of successful technical service or field sales support experience Must have a strong mechanical aptitude Water treatment or specialty chemical industry experience Working knowledge of boilers, cooling towers, and wastewater treatment systems. Practical computer application literacy (including Microsoft Office Suite and ability to learn internal business systems) History of working in a field that required autonomy and self-motivation Prior experience that demonstrates a strong work ethic and ability to multi-task Physical Demands: Must have the ability to Lift/Push/Pull/Carry up to 55 pounds chest high. Role is deemed safety-sensitive and may be subject to employer or customer drug testing. About ChampionX: ChampionX is a global leader in providing chemistry programs and services, drilling technology, artificial lift solutions, and automation technologies for the upstream and midstream oil and gas industry. Our world-class safety culture fuels our purpose to improve lives through our commitment to deliver sustainable operations. Our Commitment to Diversity and Inclusion At ChampionX, we believe the best teams are diverse and inclusive, and we are on a journey to create a workplace where every employee can grow and achieve their best. We are committed to fair and equal treatment of employees and applicants. We recruit, hire, promote, transfer and provide opportunities for advancement on the basis of individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, we will not discriminate against any employee or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, disability, or status as a covered veteran. In addition, we are committed to furthering the principles of Equal Employment Opportunity (EEO) through Affirmative Action (AA). Our goal is to fully utilize minority, female, disabled and covered veteran individuals at all levels of the workforce. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance and the San Francisco Fair Chance Ordinance.
    $35k-61k yearly est. Auto-Apply 60d+ ago
  • Part-Time Ramp and Customer Service Agent

    Envoy Air Inc. 4.0company rating

    Customer service representative job in Midland, TX

    Come and work for Envoy Air, an American Airlines Group Company, at Midland International Airport and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing outstanding customer service. We are hiring immediately, with no experience required! Pay rate: $15.32/hr. Responsibilities What's in it for you? * Travel for free with your family and friends on flights across the American Airlines global network. * Comprehensive benefits package which includes health, dental, prescription and vision coverage so you stay healthy. * Participate in our 401(k) program starting on your first day of employment! In addition to helping you save for your future, Envoy offers a company match after one year of employment. * In this entry level position, you can enjoy paid on the job training and development programs to take your career to the next level. * Both full-time and part-time positions available. * Flexibility through the ability to trade shifts, as well as available overtime if you are an overachiever. * Take advantage of our major discounts on hotels, cars, cruises and more and become a travel planning expert. What you will be doing! * Do you find joy and satisfaction in helping people? As a Customer Service Agent, you will leave everyday feeling fulfilled because you have the power to create a positive start to a passenger's trip. Don't let that smile go to waste, be the first to greet passengers and provide a seamless check-in and ticketing experience. * This position provides the perfect balance if you enjoy computers and learning new programs. You will be able to utilize our reservation/ticketing software to rebook itineraries and issue boarding passes all while interacting with customers in a courteous, efficient, and friendly manner. * No time for the gym? No problem! You will get a good workout in while lifting the customers' bags onto the belt and seeing them off to their destination. * Load, unload and sort freight, mail and baggage in a safe manner while also achieving on-time departures and arrivals. * No need for a gym membership as you will be getting your workout in by lifting luggage throughout your shift. * Ability to cruise on the tarmac in our company vehicles while getting the bags to their destination. * Tired of being stuck inside all day? This position will allow you to enjoy the fresh air while working outside in all weather conditions. * This is not a repetitive 9-5 job. Our shifts may vary and include irregular and/or extended hours, weekends, and holidays. Make Envoy your long-term career as the shifts become better and better the longer you are with the company! Qualifications Requirements: * Must be able to carry, bend, lift and turn with bags weighing up to 75 pounds. * Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. * 18 years or older. * High school diploma, GED, or international equivalent. * Ability to pass a pre-employment drug screen and background check. * Authorized to work in U.S. without sponsorship. Explore and gain more insight into Envoy Air at the following link: Envoy Job Videos Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT. Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. #EnvoyOut
    $15.3 hourly Auto-Apply 20d ago
  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer service representative job in Odessa, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $32k-52k yearly est. 28d ago
  • Benefits Customer Service Rep

    City of Odessa 3.1company rating

    Customer service representative job in Odessa, TX

    Benefits Customer Service Rep. Department: Benefits Reports to: Benefits Supervisor Summary: Under basic supervision, supports service providers by providing helpful information and answering questions in a positive and patient manner. Essential Functions: -- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. This is not a comprehensive listing of all functions and duties performed by incumbents of this class; employees may be assigned duties which are not listed below; reasonable accommodations will be made as required. The job description does not constitute an employment agreement and is subject to change at any time by the employer. Essential duties and responsibilities may include, but are not limited to, the following : Facilitates communications through phone with service providers on claim status, benefits, and issues to be resolved. Effectively manage large amounts of incoming calls and keep record of customer interactions. Responsible for claim batching and maintenance. Supports the departmental operations with regular and timely attendance. Supports the relationship between the City of Odessa and the general public by demonstrating courteous and cooperative behavior when interacting with visitors and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Minimum Qualifications: Education, Training and Experience Guidelines: High School Diploma or GED required; AND two years of computer and customer service experience required. Experience in health care/insurance industry is preferred. Preferred Knowledge of: Principles of claims administration. Claims processing rules, regulations, codes, procedures, and policies. Business computers, and standard and specialized software applications. Skill in: Entering data into computer with skill and accuracy. Explaining City claims administration policies and procedures. Communicating effectively verbally and in writing. Multi-tasking Telephone Etiquette License and certification requirements: A valid Driver's License is required. Physical demands and working environment: Work is performed in a standard office environment and training classes. Job Posted by ApplicantPro
    $26k-33k yearly est. 10d ago
  • Customer Success Specialist - 100% Commission | Midland, TX (SG-571135)

    Strickland Group LLC 3.7company rating

    Customer service representative job in Midland, TX

    Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
    $31k-53k yearly est. 5d ago
  • Rep Marketing I - 009999

    EOG Resources 4.9company rating

    Customer service representative job in Midland, TX

    Primary Duties & Responsibilities * Evaluate and recommend commercial terms and operational conditions for gathering, transportation, processing, and purchase contracts for gas, NGLs, and crude oil * Negotiation of new agreements or renegotiation of existing agreements * Become an expert on existing agreements to ensure compliance with pricing, measurement, commitments and other contract provisions * Collaborate with internal departments to coordinate midstream capacity, well connect schedules, and other key commercial data * Works with all areas of the company to analyze and disseminate market information to senior management, financial, legal, and operational departments * Active involvement with internal departments (i.e. Division Operations, Drilling, Production, Accounting, and Legal) and external customers (i.e. Intra/Interstate Pipelines, LDCs, Processors, Gatherers, Marketers, Refiners, and other key Customers) * Provides economic and market area evaluations to ensure production flows timely and to the highest netback markets * Develop and/or maintain models used in the support of ongoing Midstream and Marketing department needs * Stay abreast of key trends and market conditions for respective areas of focus; communicate to internal stakeholders * Work with Land team and Midstream providers to enable acreage trades, A&D efforts * Prepare and present executive level material on a regular basis regarding key business projects, strategic recommendations, market conditions
    $57k-78k yearly est. 32d ago
  • Customer Success Representative

    Hulk

    Customer service representative job in Midland, TX

    The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 46d ago
  • Customer Solutions Representative (CSR-WF)

    Workforce Solutions Permian Basin

    Customer service representative job in Midland, TX

    Job Description: Customer Solutions Representative (CSR) Job Type: Flexible (Full-Time/Part-Time) Business Hours: Monday to Friday / 8am to 5pm Job Summary: The Customer Solutions Representative (CSR) plays a key role in supporting job seekers by building strong relationships, providing guidance, and connecting them with workforce services. This role requires effective communication, problem-solving, and the ability to navigate the local job market while offering resources and support to help individuals transition into new employment opportunities. Essential Functions: Communicate with customers by phone or in-person to assess their goals and provide information on workforce services and resources. Advise job seekers on the local job market, resume development, application completion, interview techniques, and proper dress attire. Identify job opportunities and refer qualified candidates to employers or community partners. Guide customers on educational opportunities, training programs, and other available resources. Qualifications: High school diploma or GED required. Bilingual (English/Spanish) strongly preferred. Strong communication skills, both verbal and written. Customer service-oriented with the ability to build rapport and empathy with diverse clientele. Ability to multitask, prioritize, and maintain detailed customer records. Ability to maintain confidentiality and handle sensitive customer information. Attire: Business Casual: Tops: Collared shirts (polo shirts, button-up shirts), blouses, sweaters, or casual blazers. Ties are generally not required, and dresses or skirts that are knee-length or longer are acceptable for women. Bottoms: Dress pants, chinos, or well-tailored pants. Dark jeans may be acceptable on Friday only, but they should be clean and free of rips or fraying. Shoes: Loafers or dress shoes. Avoid sandals, flip-flops, or athletic shoes.
    $32k-52k yearly est. 60d+ ago
  • Customer Success Representative

    Hulk USA

    Customer service representative job in Midland, TX

    Job Description The Customer Success Representative is responsible for supporting Account Managers in entering orders, handling requests, and providing needed support in a timely, professional, and courteous manner. As a Customer Success Representative, you will be pivotal in ensuring customer satisfaction and fostering long-term relationships. This role involves effective communication, problem-solving, and a proactive approach to customer engagement. Responsibilities Respond to customer inquiries, provide accurate quotes, and process orders efficiently. Responsible for the entire order process, including order creation through delivery paperwork and maintaining organized records Collaborate with the outside sales team to provide essential support and information Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting the customer's promised delivery date Develop a deep understanding of the company's product offerings and value propositions Support the sales team in administrative tasks Utilize CRM software to track leads and sales activities Coordinate with field services and operations teams to meet customer requirements Contributes to the development and improvement of customer success processes and tools Efficiently track invoice submission, approval, and payment status and assist with signature collection Maintain relationships with customers and field personnel, including face-to-face interaction Work with Sales Team/ Sales Manager to develop creative sales strategies and hit quarterly targets Performs other duties as assigned by direct supervisor Qualifications 1-3 years of experience in an oilfield supply, customer service, or a sales support position required Excellent verbal and written communication skills Proficiency in Microsoft Office and CRM software Strong sales, education, customer service, communication and organizational skills Professional attitude and ability to be flexible and handle change in a positive manner Strong interpersonal and communication skills to interact effectively with external and internal customers Experience working in a performance-driven culture is a plus Highly organized; able to prioritize, multi-task, and manage time effectively Must have excellent attention to detail Ability to think critically through order issues Experience with Oracle (NetSuite) a plus Positive, assertive attitude, outgoing, service-oriented, self-motivated, and willing to receive direction Ability to build and maintain positive relationships with both customers and coworkers Ability to take action and solve a range of problems that may be difficult but are not typically complex Ability to work independently with general supervision Physical Demands and Work Environment Physical Demands: This job is a mostly sedentary role; however, moderate physical activity is occasionally required to stand, walk, sit, reach, carry, pull, lift, or otherwise move objects up to 50 pounds. Employees are required to have specific vision abilities which include close and distant vision, peripheral vision, color vision, depth perception, and the ability to adjust focus. Employees are also required to talk and listen. Work Environment: This job operates in a professional office/field/shop environment. The noise level is moderate and in a well-lit area. This role routinely uses standard office equipment such as computers, phones, printers, photocopiers, filing cabinets, and fax machines.
    $32k-52k yearly est. 17d ago
  • Customer Service Representative

    Thompsongas LLC 3.0company rating

    Customer service representative job in Odessa, TX

    ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!ThompsonGas is currently seeking a Customer Service Representative to support our unprecedented growth by focusing on customer retention, new customer acquisition and customer support. The ideal candidate will be self-sufficient, someone who thrives in a fast-paced environment and is able to multi-task successfully. The Customer Service Representative will handle inbound and outbound sales and customer support calls, as well as data entry, with a high level of focus, customer service and quality. This is an onsite position. Major Job Duties: Handle inbound calls by asking probing questions to uncover sales and service opportunities Evaluate sales methods and company programs to meet current customer needs and develop potential business leads Address customer issues and respond to all inquiries including, but not limited to, pricing, billing, products, grievances and new account set-up Handle each call with a high level of professionalism, warmth and eagerness Possess a working knowledge of all ThompsonGas products and service offerings Hold a thorough understanding of policies and procedures related to safety, product delivery and service Provide timely and accurate information on customer order status Lead outbound calling operations in effort to collect from past due customers Enter and update customer account information in CARGAS and MPX systems Process billing payments for walk-in customers Responsible for processing driver daily paperwork Other duties and projects as assigned Education and Experience: Degree or equivalent experience required 3+ years of Customer Service experience (Call center experience preferred) Sales experience strongly preferred; ability to upsell products in highly competitive environment a must Previous experience with CARGAS and MPX systems preferred, but not required Excellent written and verbal communication skills with an emphasis on developing a positive rapport with customers Excellent computer skills including Microsoft office and data entry skills Ability to organize, multi-task and prioritize assignments in a fast-paced environment High level of ownership and accountability for resolving customer problems in a professional and enthusiastic manner Flexible to work OT and weekends as needed during busy season PERKS WITH US! Medical, Dental, Vision, and 401k with IMMEDIATE eligibility Disability and life insurance Paid time off that increases with tenure Daily Pay Option that offers great flexibility and financial control Employee training programs with career development/advancement opportunities Employee recognition program Quarterly bonus potential Paid maternity and parental leave benefits Tuition reimbursement program This is a safety sensitive position. Your job performance will impact the health and safety of our customers, our employees and other individuals, as well as your own health and safety. A pre-employment drug screening, including but not limited to screening for the presence of THC, will be required, except where prohibited by law. ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
    $27k-35k yearly est. Auto-Apply 5d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Customer service representative job in Midland, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers; accountable for safe and effective branch operations aligned with MRC Global strategy for gross margin growth, and financial/operational performance. **Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to incoming customer inquiries, develop accounts, and generate quotes using MRC's Global database. + Maximize gross margin sales through careful analysis during the quote process. + Identify and act on opportunities to increase market share by growing sales. + Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. + Assist outside sales and/or branch management in processing priority transactions. + Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. + Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. + Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). + Maintain and approve quality standards. + Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. + Monitor expected ship dates to ensure timely delivery and expedite as needed. + Provide prompt responses to internal and external customers, vendors, and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). + Perform other duties as required. + Take reasonable care for the safety and health of yourself and others. + Report workplace hazards, injuries, or illnesses immediately. **Qualifications** Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. + High School Diploma or General Education Degree (GED) and additional post-secondary training or education. + Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisoryexperience. + Demonstrated competence in the use of computers and software applications. + Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers. + Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. + Valid Driver's license with the ability to meet the MRC Global vehicle policy. ** ** **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status. + Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. + Ability to understand and comply with MRC guidelines and expectations, to include Code of Conduct and Conflict of Interest guidelines. **Working Conditions** + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-43k yearly est. 60d+ ago
  • Water Marketing Representative

    Diamondback E&P

    Customer service representative job in Midland, TX

    CURRENT EMPLOYEES - Please apply using "Jobs Hub" in Workday. This career site is for external applicants only. The Water Marketing Representative will support Diamondback's produced water marketing and midstream operations. This role is responsible for managing water-related contracts, coordinating with internal and external stakeholders, and optimizing water logistics to support production activities. The ideal candidate will have strong analytical, communication, and negotiation skills, and a solid understanding of oil and gas midstream operations. Key Responsibilities Coordinate with production and planning teams to ensure reliable takeaway and infrastructure for produced water. Manage and renegotiate water gathering, recycling, and disposal agreements. Conduct financial analysis and contract drafting for water marketing deals. Communicate schedules and operational needs to midstream counterparties. Support accounting with monthly statement reviews and reconciliation. Lead or assist in RFP processes for new water services. Identify and implement strategic marketing initiatives for water assets. Build and maintain relationships with midstream partners and internal teams. Respond to operational upsets and collaborate on mitigation strategies. Qualifications Bachelor's degree in Business, Finance, Engineering, Logistics, or Supply Chain. Minimum 5 years of experience in oil and gas marketing, trading, logistics, or financial analysis. Proficiency in Microsoft Excel, Word, and PowerPoint. Experience with contract negotiation and redlining. Strong interpersonal and organizational skills. Familiarity with tools such as Spotfire, Carte, or ProCount is a plus. Preferred Attributes Experience in produced water logistics or midstream operations. Understanding of Permian Basin infrastructure and market dynamics. Ability to work cross-functionally in a fast-paced environment. Familiar with oilfield terminology and operations. Relocation: This position is eligible for relocation assistance Diamondback is an Equal Employment Opportunity Employer. Diamondback provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, veteran or disability status, genetic information, pregnancy, or any other status protected by law. Diamondback participates in E-Verify. Learn more about E-Verify.
    $43k-72k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Purvis Industries 4.2company rating

    Customer service representative job in Odessa, TX

    For over 75 years, Purvis Industries is proud to be a family-owned and operated industrial distributor that does business the old-fashioned way: sell quality, top-tier manufacturers, know the products and the application challenges the products solve, and have the product available on the local branches' shelf. Today, the company has 101 locations in 17 states and is one of the largest independent bearing and power transmission distributors in the country. As we grow and continue to expand, our customers find that we stay true to what George Purvis told us more than 75 years ago: if you sell the best products, know the products and how to apply them, and keep those products on your shelf so you can take care of your customer, you will be successful. Let Purvis Industries show you how we put these principles into practice every day! The Inside Sales Representative will contribute to the increase of sales and customer satisfaction by efficiently and courteously assisting telephone customers, walk-in customers, and outside sales in the selection and acquisition of needed products. Responsibilities include but are not limited to: • Assist and conduct counter sales as needed and as required. • Process all incoming internal and external customer inquiries via phone, fax, email, mail, or online, and assist outside sales in quotes and/or orders. • Input customer orders, quotes, bid, etc. for products. • Purchase of product to fill said orders. • Quote and sell our supplier's products that provide value to our customers and a fair profit to the Company. • Identify, contact, provide quotes, and close orders on potential and targeted customers. • Use electronic and published catalogs to provide product, pricing and availability information to customers. • Solve or request management's assistance to quickly solve customers' problems. • Increase sales and average order size by means of cross-selling, up-selling, add-on sales and offering promotional sales items as well as new products. • Promote and sell overages and discontinued items. • Handle customer complaints and returns, while showing a positive attitude. • Provide after-hours support for internal and external customers, as needed. • Maintain and expand knowledge of Purvis products, so that these products can be presented professionally to our customers and potential customers. • Obtain knowledge of competition's pricing provided to customers, along with their products, financial data, sales numbers, and profit margins. • Provide the best service in the industry to our customers. • Adherence and compliance with the company's Certificate of Conflicts of Interest, Confidentiality and Standards of Business Ethics, and Hiring Standards. • Delivers superior customer service. • Effective listening and good phone skills. • Able to handle difficult customers with diplomacy and tact. • Team player who works productively with wide range of people. • Professional demeanor. • Comfortable in fast-paced environment. • Capable of following written instructions and documented procedures. • Understand basic inventory, warehousing, and stocking procedures. • Accuracy and attention to detail. • Technical expertise and knowledge of company products. • Demonstrated understanding and application of effective selling strategies and techniques. Requirements • Employee must be able to lift product up to 70 pounds on a daily basis. • Heavy products are stocked from ground height to 6' in height. • Product to be delivered must be lifted into back of trucks approximately 3' height for ¾ ton truck and 4' height for large trucks. • Ability to climb stairs with products in hand to be delivered at customer locations or at our location. • Legally Authorized to work in the US. • Must be able to pass a background check. Benefits • Paid time off • 401(k) enrollment • Health insurance • Dental insurance • Vision insurance • Life Insurance • Ability to set up a Flexible spending Account You will be a valued member of a stable and established company. We are committed to our employees' professional development and will provide you with ongoing training as well as opportunities for advancement. Purvis Industries is an Equal Opportunity Employer, and promotes a drug free workplace.
    $42k-76k yearly est. Auto-Apply 60d ago
  • Inside Sales Representative

    Wholesale Electric Supply Co of Hou 4.2company rating

    Customer service representative job in Midland, TX

    Job Details Odessa/Midland - Midland, TX Full Time High School Negligible Day SalesDescription Job title Inside Sales Representative Reports to Branch Manager Classification Non-exempt Schedule Monday - Friday, 8 AM - 5 PM / 40 hours a week Summary/Objective The Inside Sales Representative position is responsible for developing and maintaining new and existing customer relationships to sell products and services for Wholesale Electric. Essential Functions Answering customers' questions about products, prices, availability, product uses, and credit terms Recommending products to customers based on their needs and interests Contacting regular and prospective customers to demonstrate products, explain product features, and solicit orders Estimating or quoting prices with delivery dates Consulting with clients after sales or contract signings to resolve problems and providing ongoing support Preparing estimates and bids that meet specific customer needs Forwarding orders to manufacturers Performing additional assignments at the direction of the supervisor Competencies Knowledge of Microsoft Word, Excel, and Outlook Ability to work independently Ability to communicate effectively High degree of professionalism Strong math skills Customer-service driven Supervisory Responsibility The Inside Sales Representative position does not have any direct supervisory responsibilities. Working conditions Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. This is a largely sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bending or standing on a stool as necessary. Position Type and Expected Hours of Work This is a full time position. Days and hours of work are Monday through Friday, 8:00am-5:00pm. The employee must work 40 hours each week to maintain full-time status. Occasional evening and weekend work may be required as job duties demand. Education and Experience 5 years of sales experience in the Electrical Distribution Industry Industrial Contractor Sales experience preferred High School diploma or equivalent required College degree(s) preferred No Agencies Need to Respond.
    $45k-84k yearly est. 16d ago
  • Transportation, Bus Servicer

    Ector County Independent School District 4.2company rating

    Customer service representative job in Odessa, TX

    Job Title: Vehicle Service Attendant Wage/Hour Status: Non-exempt Reports to: Shop Supervisor Pay Grade: Auxiliary 5 Dept./School: Transportation Days: 227 Primary Purpose: Maintain fluid levels on all buses. Qualifications: Education/Certification: • High school diploma or GED preferred Special Knowledge/Skills: Attention to detail Ability to follow instructions Possess or obtain a Class B CDL with “P” & “S” endorsements Have or be eligible for state certification as a school bus driver Experience: Vehicle preventive maintenance preferred Major Responsibilities and Duties: Check and maintain all fluid levels on Transportation vehicle Visually inspect belts and hoses for wear Inform the Shop Foreman and/or Lead Mechanic of any potential mechanical problems Record odometer readings and amounts of fuel, fluid, and oil used in each vehicle, report an accurate reading of school bus fuel gages Clean pump islands, bus parking stalls, and compound as needed Work in other areas as needed in the summer time, wash bay, etc. Ensure that all out of town trip buses have been fueled and checked for proper fluid levels, hose leaks, or worn belts Keep pump filters changed to ensure good operations and clean fuel Drive a school bus route as needed Any other duties as assigned Supervisory Responsibilities: Manage bus riders while driving a bus Working Conditions: Ability to handle extreme weather conditions, to climb upon some vehicles in order to raise the hood and check oil and fluids, and to be exposed to fumes and gasoline. Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Frequent districtwide and statewide travel; occasional prolonged or irregular hours. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand, and attest to the above description and funding relating to my daily activities. Signature__________________________________ Date _____________________________
    $28k-34k yearly est. 60d+ ago
  • Financial Services Rep 1

    My Community Credit Union 3.7company rating

    Customer service representative job in Midland, TX

    To provide a single source for most of the financial needs of Credit Union members. Thorough & accurate in loan handling Sales-minded with product knowledge Organized multitasker across tasks Trustworthy communicator with tact Essential Functions & Responsibilities: Assists members with loan requests: Conducts loan interviews. Gathers and documents pertinent data necessary for underwriting. Cross-sells appropriate loan related products. Conducts loan closings for applications approved through automated process or by an authorized underwriter. Assists members with all aspects of Member Service, including but not limited to: Opening Accounts Servicing and closing accounts. Advises members regarding credit union products and services. Addresses and resolves member concerns (referring issues that are beyond their authority to the Branch Manager). Actively promotes and provides product guidance to members. Identifies cross-sell opportunities, successfully presenting and placing appropriate services that meet member needs in each interaction. Performs a variety of miscellaneous duties including typing, filing, computer input and assisting with members via telephone. Performs other job-related duties as assigned. Knowledge and Skills: Experience Six months to two years of sales, lending, or personal banking experience preferred. Education Graduation from an accredited senior high school or equivalent or GED Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary. Must have good communication skills. 10-key calculator, typewriter, and keyboard skills. Performance Measurements: Provide knowledgeable, friendly, and professional service & support to all members and associates. Quickly assists members in the lobby, promptly answers the telephone, and responds to messages in a timely manner. Develop and maintain proficient knowledge of all products and financial services offered by the credit union. Consistently and effectively advises members regarding credit union offerings, successfully placing products, services, refinancing competitor loans, etc. Accurately conduct all transactions, member requests, account maintenance, etc., utilizing sound judgement and abiding by all established credit union policies and procedures. Meet or exceed assigned goals. Physical Requirements: Constantly repeating motions that may include the wrists, hands and/or fingers. This includes but may not be limited to keyboarding, writing, and filing. Constantly remaining in a stationary position, often sitting for prolonged periods. Occasionally adjusting or moving objects up to 75 pounds for various needs. The person in this position constantly communicates in person and in writing with members, managers, and colleagues. Must be able to exchange accurate information in these situations. The ability to observe details at close range to assess the accuracy, neatness, and thoroughness of the work assigned. This Job Description is not a complete statement of all duties and responsibilities comprising the position.
    $29k-39k yearly est. Auto-Apply 52d ago
  • Inside Sales Representative

    Mps Enterprises, Inc. Dba Milford

    Customer service representative job in Midland, TX

    The Inside Sales Representative will play a key role in generating revenue by working alongside the Outside Sales Team to process and manage customer purchase and rental opportunities. Works with Branch team members to ensure adequate product levels are available for customer purchase. Develops business across multiple sales channels. Identifies customer needs through consultation and creates sales quotes/orders to meet customer requirements. Maintains customer relationships through communication, support, and high-level customer service. Essential Functions: Works with the Branch Manager and Outside Sales Team to recognize and cultivate potential sales leads from existing and prospective customers Responds to all incoming customer requests via telephone or email Maintain a comprehensive knowledge of Milford's products and services and how they can benefit Milford's customers Process and maintain customer orders, as well as, vendor purchase orders Maintain a strong customer relationship after the sale through follow up meetings or phone calls Develop clear communication channels for new and existing customers Identify customer product needs and create sales quotes/orders Develop clear and effective written proposals based on customer requests Partner with the Regional Director of Sales and Outside Sales Team regarding customer account activity, invoicing requirements, and customer feedback on products and services Partners with clients, vendors, and Milford's Credit and R Team members to quickly resolve customer service issues Job Qualifications: Bachelor's degree with a concentration in Business Management preferred, but not required 2 or more years of verifiable experience in an oilfield supply, customer service, or a sales support position Pipe, valve, and fitting experience a plus but not required Self-starting personality Ability to learn, present, and support multiple product lines Proficiency in Microsoft Office, Business Central, or other CRM/ERP software Strong time management, organization, and ability to multitask Ability to interact with decision makers at all levels of an organization Analytical and problem solving skills Effective verbal and written communication skills Skilled at handling large volumes of phone calls and emails Knowledge of general safety skills Ability to push, pull, and lift 50 pounds Work Environment: Sales counter/office Enclosed warehouse and outdoor storage yard Ability to lift 50 pounds This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Reasonable accommodations will be made to accommodate people with disabilities to perform the essential functions of the job. Milford is an Equal Opportunity Employer and a drugfree work place.
    $39k-65k yearly est. Auto-Apply 60d+ ago
  • Inside Sales Representative

    Bell Supply Company 4.0company rating

    Customer service representative job in Kermit, TX

    Requirements EHS REQUIREMENTS: Complete all work in a safe manner and follow all safety requirements consistent with supporting the company's TRIR goals Follow all environmental requirements consistent with supporting the company's environmental performance goals Complete, and actively participate in all the company's safety training requirements Maintain a clean driving record in accordance with company insurance policy POSITION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required: 4 years experience working in a supply store environment 2 years experience working specially with PVF 2 years experience utilizing Microsoft Office with an emphasis on Excel Ability to lift over 50 lbs Ability to operate power equipment to move materials if needed Ability to sit or stand for long periods of time WORK ENVIRONMENT: This job will be performed in a Bell Supply store and warehouse. Salary Description Overtime Available
    $43k-79k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Odessa, TX?

The average customer service representative in Odessa, TX earns between $23,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Odessa, TX

$30,000

What are the biggest employers of Customer Service Representatives in Odessa, TX?

The biggest employers of Customer Service Representatives in Odessa, TX are:
  1. Lendmark Financial
  2. U-Haul
  3. Thompsongas
  4. City of Odessa
  5. City of Odessa, Texas
  6. Jacam Catalyst Careers
  7. Jason Yeley-State Farm Agent
  8. Lara Sandlin-State Farm Agent
  9. Team Sewell
  10. Usasjb
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