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Customer service representative jobs in Palm Springs, CA

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  • SoCal JCB - Service Specialist

    Socaljcb

    Customer service representative job in Colton, CA

    Company Profile SoCal JCB is a highly successful, fast-growing business. We pride ourselves in customer service. We invest in our workforce and offer a highly competitive compensation and benefit program. SoCal JCB is an authorized dealer for JCB construction equipment including skid steer loaders, backhoe loaders, wheel loaders, excavators and telehandlers. Position Purpose The Service Specialist is responsible for processing service department Work Orders and ordering/receiving parts. This position reports to the Service Manager. Position Type: Exempt Major Tasks, Responsibilities & Key Accountabilities Interacts directly with customers, meet expectations, handles potential problem situations, customer satisfaction. Reviews work orders for completeness and accuracy prior to customer billing Submits all service warranty and Product Improvement Program claims within the required timeframe to receive maximum credit Handles inbound service and parts inquiries Research and places parts orders from JCB and various vendors Handles all shop inquiries in an efficient and responsive manner. Maintains parts inventory. Researches and advises technicians of parts and orders. Monitor and update Livelink to drive parts and service revenue. Ensures safety policy and practices are followed Maintains a clean and professional image according to JCB Standards Conducts business in alignment with the company's Values Performs other related duties as required. Knowledge, Skills, Abilities & Competencies High School diploma or equivalent experience Proficiency with Microsoft Word, Excel and PowerPoint Ability to perform multiple tasks while maintaining a sense of urgency. Excellent customer service skills Excellent problem-solving skills - ability to think outside the box Strong interpersonal and team working skills Excellent oral and written communication with an emphasis on phone skills Ability to take direction well and work with minimal supervision Bilingual in English/Spanish required JCB is an equal employment opportunities (EEO) employer in accordance with applicable federal, state and local laws. JCB complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. EEO EMPLOYER/VET/DISABLED JCB is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, JCB offers many job opportunities outside of the U.S. which can be found through our website at ****************************************
    $38k-62k yearly est. 2d ago
  • Customer Service Representative

    LHH 4.3company rating

    Customer service representative job in Riverside, CA

    Contract role- 3 months Duration: 3 Months About the Role: We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment. Key Responsibilities: Provide exceptional customer service in person and over the phone Accurately enter and update customer information in company systems Handle inquiries, resolve issues, and ensure customer satisfaction Maintain organized records and follow company procedures Qualifications: Excellent verbal and written communication skills Strong attention to detail and accuracy in data entry Ability to work on-site in Riverside, CA Previous customer service experience preferred Schedule: Full-time, on-site Pay Rate: $20 to $22 per hour Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria. Equal Opportunity Employer/Veterans/Disabled To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ******************************************* The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: • The California Fair Chance Act • Los Angeles City Fair Chance Ordinance • Los Angeles County Fair Chance Ordinance for Employers • San Francisco Fair Chance Ordinance
    $20-22 hourly 5d ago
  • Customer Service & Bike Tech

    Retrospec

    Customer service representative job in Perris, CA

    First 90 days: fully in office After 90 days: 3 days in office, 2 days hybrid Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it. About the Role We're seeking an experienced, empathetic, and technically skilled Customer Service & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels. You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you. Responsibilities Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism. Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions. Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams. Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email. Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction. Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers. Build and inspect new and returned bikes for troubleshooting and quality control, as needed. Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams. Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes. Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently. Communicate customer insights and product feedback constructively to product development, sales, and marketing teams. Quickly become familiar with the Retrospec brand voice, customer service protocols, and software platforms to provide high-quality support. Assist with additional customer service and clerical tasks as assigned. Qualifications 2-3 years of ecommerce customer service experience; bike industry experience highly preferred. Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance. Exceptional written and verbal communication skills with a friendly, professional demeanor. Experience with customer service tools such as Gorgias or Zendesk. Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently. Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment. Proficient computer literacy and quick adaptability to new systems. AA degree preferred; high school diploma or equivalent required. Experience managing warranty processes and dealer accounts is a plus. Familiarity with social media or online community communication is a bonus. Passion for outdoor recreation, cycling, and the Retrospec mission. Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
    $36k-50k yearly est. 1d ago
  • Customer Service Insurance Sales

    Rainmakers Inc. 3.7company rating

    Customer service representative job in Redlands, CA

    Remote Licensed Agent Life Insurance, Mortgage, & Investments Imagine earning from home without cold calls, door knocking, or chasing friends & family clients come to you through referrals. What You Get: Paid training + State & Federal licenses (covered) Flexible part-time or full-time schedule No quotas or income caps Residual income, bonuses, stock options, & tax advantages Career paths: agent, trainer, recruiter, or brokerage builder Who We're Looking For: Motivated, trustworthy self-starters ready to learn sales, leadership, and client relationship skills no prior experience needed. Requirements: 18+ & no felony record Reliable Wi-Fi & Zoom access Entrepreneurial mindset & self-discipline
    $27k-38k yearly est. 60d+ ago
  • Customer Liaison

    Pali Institute 3.4company rating

    Customer service representative job in Running Springs, CA

    Job Description The Customer Liaison is an hourly position whose primary responsibility is to provide adequate communication, customer service, and guidance to families and teachers whose students/Campers will be attending Pali Institute and Pali Adventures. The Customer Liaison will work closely with the Visiting School Supervisor during the school year and the Pali Adventures Camp Relationship Director for the summer to ensure Pali provides timely and consistent customer support. QUALIFICATIONS Strong interpersonal and communication skills. Administrative experience. Exceptional verbal and written communication skills, with a professional and friendly demeanor. Proficient on Mac computers and Microsoft suite Must be a positive team player with strong administration skills. Must demonstrate good judgment and decision-making ability. Must have initiative and be able to work with minimal supervision. Bilingual language skills in Spanish and English (preferred) Must be extremely organized. Demonstrates ongoing responsibility and commitment through good attendance and by being on time to work Strong organizational and time-management skills, with the ability to handle multiple tasks and priorities effectively. The need to learn and evolve constantly. JOB REQUIREMENTS Report to the Visiting School Supervisor and Assistant Directors(school year) and to the Camp Relationship Director (summer). Answer phones and direct incoming calls with a high level of energy and professionalism Respond to all emails in a timely and professional manner Follows through on all customer issues. Distribute messages to the appropriate staff. Learn the ins and outs of CampDoc/CampMinder software Responsible for the presentation of a professional image. Discretion and respect for customer confidentiality. Handle logistical questions for districts, schools and families. Answer all CampDoc/CampMinder Family and teacher questions from phone and email, and ensure camper profiles are complete before arrival. Communicate pertinent medical information to Wellness Center staff. Effectively communicate any questions, problems or concerns to the Visiting Schools Supervisor/Camp Relationship Manager. Some weekends and Holidays may be required during the summer. Other duties as assigned by the Pali Directors/Camp Relationship Manager. Other tasks may be added as time allows that align with the strengths of the person hired. Compensation Full-time Position Pay: $17 - $20.00 DOE Medical/Vision/Dental Benefits, Paid Vacation, Sick Time
    $17-20 hourly 2d ago
  • Customer Service

    So-Cal Builders

    Customer service representative job in Thousand Palms, CA

    Join Our Team as a Customer Service Representative! Are you someone who enjoys helping others and thrives in a dynamic environment? At So-Cal Builders, located in Thousand Palms, CA, we're looking for a friendly and professional Customer Service Representative to join our team. If you're passionate about providing excellent customer experiences and have at least 1 year of experience, we'd love to hear from you! What You'll Do As a Customer Service Representative at So-Cal Builders, you'll be the first point of contact for our customers, ensuring they feel valued and supported. Your day-to-day responsibilities will include: - Assisting customers with inquiries and providing accurate information about our products and services. - Resolving customer concerns in a timely and professional manner. - Collaborating with team members to ensure seamless communication and service delivery. - Maintaining a positive and welcoming attitude to create a great experience for every customer. What We're Looking For To succeed in this role, you'll need: - 1+ year of experience in a customer service role. - Strong communication and interpersonal skills. - A problem-solving mindset and the ability to stay calm under pressure. - A team-oriented attitude with a commitment to delivering top-notch service. Why Join So-Cal Builders? At So-Cal Builders, we take pride in creating a supportive and collaborative work environment. As a company rooted in the Thousand Palms community, we value integrity, hard work, and building strong relationships-both with our customers and our team members. Ready to Apply? If you're looking for a role where you can make a difference and grow your skills, we'd love to hear from you! Apply today and take the first step toward joining the So-Cal Builders family. We can't wait to meet you!
    $32k-41k yearly est. 60d ago
  • Automotive Call Center Representative / BDC

    Pedder Auto Group

    Customer service representative job in Hemet, CA

    Full-time Description The Pedder Automotive Group was founded in 2008 by Owner David Pedder. The family owned and operated dealer group has 7 dealerships in Southern California, representing Nissan, Hyundai, Chrysler, Dodge, Jeep and Ram brands. The seven (7) locations are - Pedder Nissan, Raceway Nissan, Temecula Nissan, Hemet CDJR, Lake Elsinore CDJR, Pedder Hyundai of Poway, and Pedder CDR+J of Poway. We pride ourselves in having a great work environment that translates to a great customer service experience. The BDC Representative is responsible for receiving, processing, verifying, and distributing information from both inbound and outbound calls, to include but not limited to inquiries on new and pre-owned vehicles, internet leads, and providing general information by providing exceptional service, meeting their individual needs and exceeding their expectations. Requirements Responsibilities Inbound and outbound call center where you will be speaking with our customers who are in need of purchasing a new or used vehicle Answer questions Schedule Appointments Qualifications Experienced (at least one year) in a Call Center Environment Follow up with leads and from all touchpoints including dealer portal, DMS, CRM system, and website Able to work full time, punctual, and have a record of excellent attendance. A highly driven and self-motivated individual ready to work in a fast-paced and energetic call center An ambitious professional looking for opportunity and career advancement Hardworking, sharp, well-spoken, professional, and love challenges Connecting and building client relationships to get the job done Flexible and adaptable, learns and reacts quickly in a fast paced environment; able to multitask Salary Description $3,000.00 - $6,000.00 per month
    $3k-6k monthly 60d+ ago
  • Customer Service Agent, Admin (Warehouse Clerk)

    DSV Road Transport 4.5company rating

    Customer service representative job in Riverside, CA

    DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: Riverside, Sycamore Canyon Blvd Division: Solutions Job Posting Title: Customer Service Agent, Admin (Warehouse Clerk) Time Type: Full Time POSITION SUMMARY The Customer Service Agent, Admin has the basic responsibility for label control, yard coordination, and administrative functions in support of the entire outbound (Shipping and Picking) operation. The Admin is also responsible for communicating issues to the outbound supervisors in a timely manner. Must have Excel Experience and be computer literate. ESSENTIAL DUTIES AND RESPONSIBILITIES Label Control: * Prepare, distribute, and reprint all labels for carton/pallet pickers daily in a fair and consistent manner. Maintain a clear, consistent label flow to allow pickers the opportunity to perform in a safe, accurate, and productive manner without issue or hindrance. Track and document all labels given out. Yard Coordination: * Utilize Y/WMS system to communicate outbound pulls and plugs to yard drivers on a daily basis. Assist supervisor to ensure trailer is properly chocked and green light is active before trailers are moved or loading begins. Administrative Functions: * Complete computer data entry required for shipments. Issue seals to loaders. Verify accurate, pertinent information (i.e., seal number, trailer number, store number, etc.) in order to prepare Bills of Lading (BOL's) for all completed outbound loads. Schedule LTL carriers for pickup (site specific). Print work assignments for replenishment drivers. Document and file all outbound related paperwork in a neat and orderly fashion. Multitask and work with a high sense of urgency in the performance of all duties. Assist outbound supervisors with compiling and tracking downtime sheets as required. Provide service and adhere to professional etiquette when communicating with members of management, peers, customers, and visitors. Safety, Sanitation, Security: * Maintain a clean, neat, and orderly work area. Assist in maintaining the security of the warehouse. Ensure all seals and sensitive documents are properly secured when not in use. Distribute and collect tools and equipment (i.e., RF guns, bolt cutters, etc.) to associates and report issues to outbound supervisors in a timely manner. Conduct operations in a manner, which promotes safety. Conduct operations in accordance with OSHA and MSDS Standard OTHER DUTIES * Safe use of powered equipment, RF scanners, computers, and printers. * Follow company policies, guidelines, and ISO procedures * Exposure to varied environmental conditions (heat, cold, dry, humid, light, dark, dusty, etc.) * Repeated heavy lifting over 25 pounds as needed * Repetitive motion consisting of (but not limited to) walking, climbing, and carrying * Repetitive stationary activities consisting of (but not limited to) standing, sitting, bending, stretching, stooping, kneeling, crouching, squatting, reaching, pushing, pulling, holding, and grasping * Details may vary dependent on work function - the duties are all inclusive as associates may be requested to assist in various areas of the operation as needed. * Performs other duties as assigned. * Work overtime as dictated by business whether mandatory or voluntary. SUPERVISORY RESPONSIBILITIES * None MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 1-3 years' experience working in inventory control or warehousing admin experience. Certificates, Licenses, Registrations or Professional Designations * None Other * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate. SKILLS, KNOWLEDGE AND ABILITIES Computer Skills * Intermediate computer skills * RF Scanners * Proficient MS Office Applications Language Skills * English (reading, writing, verbal) Mathematical Skills * Basic to intermediate level to verify quantities of product, count inventory, or perform other duties associated with handling, storing, and distributing client products. Other * Strong attention to detail accuracy and accomplish job task in a timely manner. * Ability to perform duties with minimal supervision or guidance. * Must be able to effectively adapt to change and thrive in a stimulating, fast-paced work environment. * Effective communication skills PREFERRED QUALIFICATIONS * 1-2 years' experience working in a warehouse/logistics/distribution environment * 1-2 years' experience working with Warehouse Management Systems (WMS) PHYSICAL DEMANDS Occasionally * Bending Frequently * Walking and Standing Constantly * Sitting Ability to Lift/Carry and Push/Pull * 11-20 pounds o Reach above shoulder, squat, or kneel. WORK ENVIRONMENT While performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate. Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. The pay for this role ranges from $20 to $23 hourly . It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email
    $20-23 hourly 25d ago
  • Customer Rep/Delivery Position Bilingual (Off on Sunday)

    Eclipse Rto

    Customer service representative job in Riverside, CA

    **Job Title: Customer Representative/Delivery Specialist** **Job Type:** Full-Time **Schedule:** Monday to Saturday (Off on Sunday) **About Us:** We are an industry-leading company committed to delivering exceptional products and services to our valued customers. We pride ourselves on fostering a positive and dynamic work environment where our team members can thrive and grow professionally. Join us and become a key player in providing outstanding customer experiences. **Position Overview:** We are seeking a dedicated and enthusiastic Customer Representative/Delivery Specialist who will be responsible for engaging with customers to ensure satisfaction and delivering our products in a timely and professional manner. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a passion for driving high standards in customer service and delivery operations. **Key Responsibilities:** - Interact with customers to address inquiries, resolve issues, and provide product information through various communication channels. - Manage customer orders and coordinate delivery schedules efficiently to meet customer expectations. - Ensure timely and accurate delivery of products while maintaining the highest quality standards. - Maintain a cheerful and professional demeanor when dealing with customers and colleagues. - Work closely with internal teams to improve the customer experience and streamline delivery processes. - Contribute to a positive team environment by supporting colleagues and sharing best practices. - Maintain records of customer interactions and delivery processes for continuous improvement. **Qualifications:** - Previous experience in customer service and/or delivery roles is preferred. - Strong communication and interpersonal skills. - Ability to manage multiple tasks efficiently while paying attention to detail. - Capability to adapt to changing customer needs and work environments. - Valid driver's license and a clean driving record. - Ability to lift and move products as necessary for delivery. **What We Offer:** - Competitive salary and benefits package. - Opportunities for professional development and growth within the company. - A supportive and inclusive workplace that values diversity. **How to Apply:** If you are a proactive and customer-oriented individual looking to contribute to a dynamic team, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience and why you believe you are a great fit for this role. [Instructions on application method] We look forward to welcoming you to our team and building success together!
    $38k-61k yearly est. 21d ago
  • Customer Rep/Delivery Position Bilingual (Off on Sunday)

    Eclipse RTO, LLC

    Customer service representative job in Riverside, CA

    Job Title: Customer Representative/Delivery Specialist Job Type: Full-Time Schedule: Monday to Saturday (Off on Sunday) About Us: We are an industry-leading company committed to delivering exceptional products and services to our valued customers. We pride ourselves on fostering a positive and dynamic work environment where our team members can thrive and grow professionally. Join us and become a key player in providing outstanding customer experiences. Position Overview: We are seeking a dedicated and enthusiastic Customer Representative/Delivery Specialist who will be responsible for engaging with customers to ensure satisfaction and delivering our products in a timely and professional manner. The ideal candidate will have excellent communication skills, a customer-focused attitude, and a passion for driving high standards in customer service and delivery operations. Key Responsibilities: * Interact with customers to address inquiries, resolve issues, and provide product information through various communication channels. * Manage customer orders and coordinate delivery schedules efficiently to meet customer expectations. * Ensure timely and accurate delivery of products while maintaining the highest quality standards. * Maintain a cheerful and professional demeanor when dealing with customers and colleagues. * Work closely with internal teams to improve the customer experience and streamline delivery processes. * Contribute to a positive team environment by supporting colleagues and sharing best practices. * Maintain records of customer interactions and delivery processes for continuous improvement. Qualifications: * Previous experience in customer service and/or delivery roles is preferred. * Strong communication and interpersonal skills. * Ability to manage multiple tasks efficiently while paying attention to detail. * Capability to adapt to changing customer needs and work environments. * Valid driver's license and a clean driving record. * Ability to lift and move products as necessary for delivery. What We Offer: * Competitive salary and benefits package. * Opportunities for professional development and growth within the company. * A supportive and inclusive workplace that values diversity. How to Apply: If you are a proactive and customer-oriented individual looking to contribute to a dynamic team, we invite you to apply by submitting your resume and a cover letter detailing your relevant experience and why you believe you are a great fit for this role. [Instructions on application method] We look forward to welcoming you to our team and building success together!
    $38k-61k yearly est. 24d ago
  • Automotive Customer Service BDC Consultant - Canyon Lake, California, United States

    Automotohr Automotive

    Customer service representative job in Canyon Lake, CA

    Automotive Customer Service BDC Consultant City State - Company Name If you believe Customer Service is a true craft -- one built on charisma, communication and thorough product knowledge (we'll happily teach you everything you need to know) -- we want to talk to you! The Customer Service BDC Consultant at "Company Name" utilizes their selling ability, computer skills, courteous phone manner and positive attitude to get clients in the door. Required Duties Include handling Heavy Inbound and Outbound Calls, with follow-up calls and with a commitment to increase customer service satisfaction with each and every customer. ESSENTIAL DUTIES: • Answer all incoming phone calls according to script and schedule a sales appointment. • Making outbound calls • Log all Customer comments. • Schedule follow-up contact if no appointment is made. • Contact Customers using scripts to schedule appointments for Sales and Service. • Confirm scheduled appointments. • Post scheduled appointments on appointment board in BDC. • Reschedule no-show Customer appointments. • Follow up with Sales or Service Department to determine if appointment was kept and the outcome. • Schedule future contact as needed. • Purify and update Customer changes in database. • Generate letters, postcards, and emails according to a pre-determined timeline to automatically schedule follow-up reminders for next contact. • Contact Customers based on current marketing initiatives. • Respond to Customer website requests. • Contact Internet Customers via email and phone to schedule an appointment. • Follow up on Internet Customer emails according to a pre-determined timeline. • Notify necessary departments when an appointment is scheduled. • Assist with other duties, as assigned. • Ability to meet or exceed monthly goals. QUALIFICATIONS: • High School Diploma or equivalent. • Previous experience with phones or Telemarketing experience in the following fields: automotive, business development, customer service, highly preferable. • Previous experience with the process of the scripts, power tracks, and alternative choices. • Demonstrate a professional, enthusiastic, and friendly attitude at the first point of contact with any potential client/customer. • First-class verbal, written and communication skills including the ability to initiate dialogue with BDC Manager and communicate effectively and efficiently. • Organized, multi-tasked, self-motivated with the ability to work effectively as part of a team or on individually-assigned tasks in a fast-paced, dynamic environment where superior time-management and prioritization skills are essential and required. • Preferable knowledge of working Microsoft Word, computer literate/knowledge, data entry skills. WHAT WE OFFER: • Tremendous product & inventory • Ongoing company-wide training • Strong "Company Name" reputation • Growth opportunities • Professional, enthusiastic & supportive working environment • Wide variety of benefit choices including Medical, Dental etc. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug free workplace. We Would Really Like To Hear From You!
    $39k-69k yearly est. 60d+ ago
  • Call Center Associate

    Quality Mobile Home Services 3.7company rating

    Customer service representative job in Lake Elsinore, CA

    Job Description Quality Mobile Home Services in Lake Elsinore, CA is looking to hire a full-time Call Center Associate to provide excellent customer service while speaking with potential clients on the phone. Are you a people person? Do you want to work for the largest and fastest-growing mobile home contractor in the USA? Would you appreciate a position that gives you hands-on training? If so, please read on! This customer service position earns a competitive wage of $15.00 - $16.00/hour plus commission and potential bonuses. We provide great benefits, including a healthcare package after 90 days and weekly pay. If this sounds like the right customer service opportunity for you, apply today! ABOUT QUALITY MOBILE HOME SERVICES We are a thriving general contractor that specializes in repairs and remodels of mobile, modular, and manufactured homes. Since 2014, we've been providing top-quality services to customers in Lake Elsinore. We now additionally serve northern California and multiple areas in Arizona. We are a licensed, bonded, and insured full-service contractor that handles everything from foundations, leveling, flooring, plumbing repair, and re-piping, to cosmetic work and more! From the roof to the foundation and everything in between, one call does it all. In addition to countless satisfied customers, we've been acknowledged by professionals on multiple occasions. We are rated A+ by the Better Business Bureau and have earned a spot on the INC 5000 list of fastest-growing private companies in the US. Additionally, our company was named the GOLD Stevie Winner: American Business Award Company of the Year for construction in 2020. Because we want our employees to be successful and enjoy working for us, we offer high-quality training, generous benefits, and excellent pay. We strive to hire good people and give them the tools to become great. If you're looking to join a team that's supportive and optimistic, look no further! A DAY IN THE LIFE OF A CALL CENTER ASSOCIATE As a Call Center Associate, you make a great first impression on behalf of our company. Your friendly tone on the phone is music to a potential client's ear when they call to get a quote, ask a question, or voice a concern. You listen closely, communicate clearly, and follow up when necessary, all to show our clients that we are eager to provide the best service possible. Sometimes, the questions or concerns come in by email, which means you address multiple issues at once. You are focused, though, and you know how to prioritize. You do so while striving to make every customer feel like they are your sole concern. It's exhilarating to be part of a company that helps people live comfortable lives in beautiful mobile homes. You are proud to play such a key role in introducing our company to others! QUALIFICATIONS 1+ years of customer service experience Proficiency in typing and basic computer usage Experience in the construction industry would be a plus. Do you have great phone skills? Can you juggle multiple tasks at once? Do you thrive in a fast-paced environment? If yes, you might just be perfect for this customer service position! WORK SCHEDULE This phone position works an 8-hour shift, Monday - Friday, with no weekend work. ARE YOU READY TO JOIN OUR TEAM? If you feel that you would be right for this customer service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you! Location: 92530 Job Posted by ApplicantPro
    $15-16 hourly 27d ago
  • PTA - Redlands Healthcare Center

    PACS

    Customer service representative job in Redlands, CA

    Redlands Healthcare Center is a 78-bed skilled nursing facility located in Redlands, near Redlands Community Hospital. "Serve more people, touch more lives" is our pledge and promise. At Redlands Healthcare we create a home-like atmosphere for our residents by providing recently renovated accommodations along with team members that feel like family. Join our team today! We are currently looking for an exceptional and experienced Physical Therapy Assistant (PTA) to join our work family. Our therapy team works toward specific goals of achieving the resident's highest functional level of independence. If you are a South Carolina licensed Physical Therapy Assistant (PTA) who genuinely wants to make a difference for others, then we would love to meet you! We offer the following to our Physical Therapy Assistants: * $33 + per hour/ DOE * Flexible scheduling * Professional Development Opportunities Job Requirements: * Current, unencumbered certification to practice in CA and/or national certification * Physical Therapy Assistant Degree * LTC/Rehab experience is preferred
    $33 hourly Auto-Apply 49d ago
  • Home Show Representative

    Bath Planet

    Customer service representative job in Riverside, CA

    Job DescriptionHome Show Representative(Part-time) Bath Planet of the Inland Empire is one of the fastest growing brands in the acrylic bath remodeling industry. We offer custom bath remodeling that enriches the lives of those we touch with bathrooms that are attractive, durable and maintenance-free. We are seeking Home Show Representatives for our Inland Empire markets and surrounding areas to join our winning team. Customer service experience is a plus, as you will be interacting with event attendees, discussing our product and securing sales leads for our team. Hourly pay + bonus based on quality appointments. Essential Duties • Attract visitors and staff booth at shows and events • Promote product and provide basic product overviews to attendees • Book appointments • Maintain a professional appearance throughout event • Ensure cleanliness and organization of booth • Engage with passers-by to draw them into the booth • Explain basic product features and benefits • Secure entry forms or book in home sales appointments • Collect daily leads and provide to Event Coordinator Qualifications • Strong communications skills • Positive, outgoing personality • Ability to work in a fast-paced environment • Travel to booked shows/events (must have reliable transportation) • Ability to stand for long periods of time • Ability to lift 30 pounds • Available to work weekends Competitive pay based on experience and interview. Powered by JazzHR VBdLMsonpW
    $33k-65k yearly est. 24d ago
  • Customer Service Billing and House Cleaning Crew Coordinator

    Molly Maid

    Customer service representative job in Rancho Mirage, CA

    As our Billing and House Cleaning Crew Coordinator, you are a key member of the team and represent Molly Maid on support calls. You are responsible for handling billing and processing requests and assisting in the management of the Home Service Professional (HSP's). Exemplifying our code of values, you show respect and courtesy to all customers and employees. You are self-motivated, energetic, and enjoy helping people. You are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis. Responsibilities: Billing Processing Deposit entry and set up for banking Take billing calls, processing payments database updates such as credit cards, addresses, e-mail and phone changes Track & Follow Up on balances owed. Call/Collect customers who fall behind on payments. Track and charge lockout fees, cancellation fees etc Bring to Managements attention any upcoming appointments who owe high balances Print out report & add updates on reasons and any 30 - 60 day outstanding reports status Customer database quality control of entries and coding for better management of schedules Receive incoming calls in professional and courteous manner Schedule estimates & cleans Perform marketing functions to sell additional work and earn business Perform administrative functions including data entry, payment processing, and supply inventory Perform other duties as needed which may include cross-training in related positions HSP coordination Assisting Quality Control and HSP Manager with the HSP crew Preparing route schedules the day before and morning paperwork and keys for the Teams Advising teams of any changes, making sure they understand notes, cleaning needs, directions Preparing and making sure supplies needed are provided to HSP's along with QC Manager day prior and any last minute item changes or requests in the morning. Inventory Control and Management 3 rd or 4 th in line to answer phones when other line of order is not present or as necessary Help QC Manager with HSP's communications, meetings, translation, requests, maintenance and forward any bonus tracking info for proper credit Sending Welcome Letters, Policy Letters to new Clients and updates of Calendars Assist QC Manager with inventory needs and control Move cars to advertising locations. In charge of and securing car and home keys in boxes Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently as well as within a team We are actively interviewing for this position - Apply today and our hiring manager will follow-up! Compensation: 12.00 Plus bonus scheme When you put on a Molly Maid uniform, you become part of a family-a team of people committed to excellent customer service and passionate about giving families the joy of a cleaned home and the relief from needing to do it themselves. Working for our franchise owners means they'll take care of you the way they take care of their own family and friends. Because Molly Maid is not just a company that focuses on expertly cleaning homes, it's a company that focuses on people, and creating a work culture of respect, integrity, and fun is just as important as serving our customers. *All independently owned and operated franchised businesses operate under the service brands' marks, trademarks, trade names, logos, emblems, slogans, or other indicia of origin in connection with the Molly Maid franchise system within a specified geographical area. Only the independently owned and operated franchised business shall have any interaction with or authority for its business and make all employment related decisions related to its franchised business.
    $32k-41k yearly est. Auto-Apply 60d+ ago
  • Customer Service (remote work , no vaccination required)

    Path Arc

    Customer service representative job in San Jacinto, CA

    The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry. Customer Service Job Duties and Responsibilities Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience Answer and manage incoming calls, emails, chats, and/or interactive voice response systems Ability to learn and follow all customer service procedures and policies Strive to meet and go above personal and team target goals Record, organize and file customer interactions and account changes Able to up-sell if needed Able to schedule call back and appoints to resolve customer needs Customer Service Job Requirements and Qualifications Previous experience in customer support, client services, sales, or a related field Excellent at communicating over the phone and other communication platforms Basic computer skills and experience Able to multitask Excellent time management and prioritization skills Ability to listen actively, relay information, and answer questions and/or concerns. Customer-focused for positive customer experience and resolution MUST RESIDE IN CALIFORNIA Benefits Health Insurance (dental and vision included) Excellent retirement plan Tremendous upward mobility into other positions and management Flexible hours Remote Position(s) available (work from home)
    $27k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service

    Morphius Corp

    Customer service representative job in Banning, CA

    MUST RESIDE IN CALIFORNIA!! We are a rapidly growing company that has more clients than we can see. We understand that it is a good problem to have, but we need more qualified people that will help us keep up with our growth. What we do is provide benefits for labor unions, credit unions, and associations. Working with police departments, firefighters, teachers, postal workers and other labor unions as well. We have set up direct relationships with over 20,000 union associations around southern California. What we desire in a candidate: self-motivation, proven leadership abilities, a customer service attitude, integrity, a desire for professional development and growth, a willingness to learn, and exceptional people skills. What we provide is a genuine career opportunity: training and mentorship, growth opportunities, and financial success. The role of benefits coordinator is to simply educate these members who request information about the benefits that are available to them through their union affiliation. Sales involved only if the customer desires to opt in for additional benefits. No cold calling as we only work with union associations directly. Requirements for consideration: -Flexible hours - Fluent in English (Bilingual in any language is a plus but not required) Benefits Health insurance reimbursement for all staff (upon qualification) Life insurance at no cost Agents have an established career path with collectively bargained progressions and vesting of renewal commissions (retirement plan) UNION BENEFITS - Our staff also belong to a union which includes benefits Free college classes for all members Student Debt Reduction Program Scholarship access for members and their children Union provides life insurance (in addition to our company) for all members Roadside assistance for all members Identity Theft Protection for all members
    $34k-45k yearly est. Auto-Apply 60d+ ago
  • Customer Service Teammate

    Go Car Wash

    Customer service representative job in San Bernardino, CA

    TEXT "GOMILES" to ************ to APPLY! GO - Car Wash is one of the fastest growing car wash operators in the United States, with locations in multiple states spanning across the country. And we keep adding more sites! At GO Car Wash, we're committed to providing an exceptional, supportive, winning work experience for all our Teammates. We believe by caring for our Teammates first, we'll have delighted customers and successful car washes, which in turn creates opportunities for us all. If you love cars, enjoy serving others, and want to be active and work outside, then join us! As a Customer Service Teammate at GO Car Wash, you'll be helping our customers care for their cars-in which they've invested a lot of money, time, and pride. This includes explaining our car wash options and requirements to customers, preparing and loading their cars in our car washes, and assisting customers with self-cleaning options. You'll also help maintain our car washes and sites to ensure we're providing a superior, clean car wash experience for all our customers. To succeed at all of this, you must be able to: Positively and energetically engage and communicate with customers Quickly understand, retain, and follow directions and procedures-especially safety Continuously stand, move, and smile for long periods of time Also, you must: Be at least 16 years old Verify you can work in the US We can offer you a fun, active, outdoor workplace, working with a team of enthusiastic car washers. We also offer competitive health, 401(k), and paid time off benefits, plus free car washes, as well as opportunity to grow your career with us while learning work/life skills you can transfer to whatever path you choose to take in your future. Compensation Our Teammates in this role typically earn $18.50/hour, which includes a base pay of $16.50/hour plus an average of $2/hour in commission from membership sales. Commissions are uncapped, and our top performers regularly exceed $2/hour in additional earnings. Offer will depend on location and level of knowledge, skills, abilities and experience. To learn more about us, go to ****************** All qualified applicants will be considered for employment without regard to age, race, color, national origin, religion, gender, gender identity, sexual orientation, disability or veteran status, or any other actual or perceived basis protected by law.
    $16.5-18.5 hourly 60d+ ago
  • Guest Services Representative | Part-Time | Palm Springs Convention Center

    Oak View Group 3.9company rating

    Customer service representative job in Palm Springs, CA

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview As a member of the Guest Services Team, the Guest Services Representative will be an essential part of the Guest experience and help build memories that last a lifetime. In this role, you will wear many different hats and have the potential to work in several different areas. Responsibilities will include, but not be limited to ushering, ticket scanning, concourse customer service, greeter. You will have the opportunity to assist our guests by offering directions and sharing information while creating a World Class experience. Your job will be to keep our fans safe and informed while still maintaining a fun and friendly atmosphere. This role pays an hourly rate of $17.00-$18.00 Benefits for Part-Time roles: 401(k) Savings Plan and 401(k) matching This position will remain open until March 13, 2026. Responsibilities Visitor Services Greets guests and clients. Assists and resolves guest questions, inquiries, and concerns. Provides concierge services such as reservations and general information regarding local restaurants, hotels, and attractions. Maintains merchandise, literature, and guest information including ordering, stocking, merchandising, cleaning and zoning. Monitors guest flow and events to ensure high level of satisfaction. Assists with operational paperwork and administrative tasks. Follows-up on concerns and opportunities. Answers phones. Operates and balances cash registers and provides cash management activities as assigned. Uses computers and internet to access and deliver information and create reports and other documents. Assists in developing processes, procedures, communication materials, and operating manuals and documents. Attends and participates in planning, training, and staff meetings Qualifications Experience in a hospitality or entertainment environment is preferred You must love working with and helping people. Ability to stand for long periods of time. You must be able to maintain a POSITIVE attitude while handling difficult situations. Flexible schedule: Availability to work most home basketball games. Weekend availability is needed. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
    $17-18 hourly Auto-Apply 3d ago
  • WFH Call Center Representative

    Drgjong Oral & Maxillofacial Surgery

    Customer service representative job in Riverside, CA

    We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.
    $30k-40k yearly est. 60d+ ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Palm Springs, CA?

The average customer service representative in Palm Springs, CA earns between $28,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Palm Springs, CA

$36,000

What are the biggest employers of Customer Service Representatives in Palm Springs, CA?

The biggest employers of Customer Service Representatives in Palm Springs, CA are:
  1. Circle K
  2. Chevron
  3. Planet Fitness
  4. Borrego Community Health Foundation
  5. U-Haul
  6. Chevron Stations
  7. Planet Fitness-PF Baseline Fitness
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