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Customer service representative jobs in Pennsylvania - 4,762 jobs

  • Customer Success Career Training Program

    Year Up United 3.8company rating

    Customer service representative job in Monroeville, PA

    Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program consists of training in technical and professional skills, followed by an internship with a top company. Your internship will be at BNY Mellon in Pittsburgh. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ1⁄4s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Application Development - Customer Success - Financial Operations Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Monroeville, PA-15146
    $33k-38k yearly est. 1d ago
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  • Customer Service Representative

    Homestead Outdoor Products

    Customer service representative job in New Holland, PA

    New Holland, PA Bring your customer service skills to a team that values relationships and helps builders and contractors get the quality materials they need to build what matters. Connect and build trust with contractors, builders, and walk-in customers by listening to their needs and guiding them toward the best building supply solutions. Prepare accurate quotes for fencing, decking, and railing projects using standard pricing tools and product specs. Learn fencing, decking, and railing systems well enough to advise contractors on materials, options, and upgrades confidently Cultivate long-term relationships by providing reliable support and service that keeps customers returning. Collaborate with warehouse and purchasing teams to ensure every order is fulfilled on time and delivered correctly. Solve problems with care-address questions, concerns, and order discrepancies with professionalism and a focus on customer satisfaction. Add value by recommending complementary products and upgrades that enhance the customer's purchase experience. Thrive in a supportive, team-first culture where everyone works together to deliver top-notch service. Join a family-owned company guided by faith-based values of integrity, respect, and service. Homestead Outdoor Products, a family-owned supplier of premium building supplies, including fencing, decking, and railing materials, is committed to delivering exceptional customer service and high-quality products. For years, we have supported homeowners and contractors across the region with expert consultations, reliable materials, and a collaborative, faith-based work culture. We seek an enthusiastic and relationship-driven Customer Service Representative to join our dedicated team. In this role, you'll drive sales and ensure our customers have the best possible experience. If you're passionate about building relationships, achieving goals, and working with a team that values integrity, teamwork, and excellence, we'd love to hear from you! Our Ideal Customer Service Representative: Experienced: 1-3 years of customer service or related experience. Familiarity with building materials and construction is a plus, but we are willing to provide training. Must have a high school diploma. Computer Skills: Proficient in Microsoft Office; experience with CRM software is helpful but not required. Strong Communication Skills: Excels in verbal and written communication with a focus on clarity and professionalism. Organized & Detailed: Manages multiple tasks efficiently in a fast-paced environment while maintaining accuracy. Team Player: Thrives in a team-oriented workplace, working effectively across departments to support company goals. Problem-solver: Tackles challenges proactively, resourcefully resolving customer and operational issues. Physically Active: Comfortable lifting up to 50 lbs. and staying active throughout the workday. What We Offer Our Customer Service Representative: $20-24/hour, DOE Full-time hours, 45-50/week Paid Time Off Paid Holidays Retirement Plan On-the-job Training Company Apparel A family-owned, faith-based company that fosters a lighthearted, supportive work culture To Apply If you have experience in customer service, sales, or a related field and are passionate about supporting builders and contractors with high-quality building materials, please apply for our Customer Service Representative position. Submit your resume in Microsoft Word or PDF format through this job ad. By submitting this application, you agree to receive recurring informational text messages (e.g., appointment alerts), which may be automated, to the mobile number used at opt-in from Team Builder Recruiting, LLC. Msg frequency may vary. Msg & data rates may apply. Reply HELP for help and STOP to cancel. See Terms and Conditions & Privacy Policy.
    $20-24 hourly 4d ago
  • Customer Support Specialist

    Garfield Refining 3.8company rating

    Customer service representative job in Philadelphia, PA

    Garfield Refining is a 130+year-old precious metal refinery located in Philadelphia, PA. A leader in precious metal refining, Garfield provides award-winning refining solutions to the dental, jeweler, pawnbroker, manufacturing, and death-care industries. Our team is passionate about delivering award-winning service-and we're looking for someone equally passionate to join us as a Customer Support Specialist. In this role, you'll learn our business from the ground up, gaining hands-on experience across customer service, operations, and administrative functions. Whether you're looking to build a career in Sales, Account Management, Customer Service, or Business Administration-this is a great place to start. What You'll Be Doing: Opening and processing daily shipments efficiently and accurately Entering and maintaining accurate customer data into our software systems Maintain a positive and professional attitude toward customers Answering phone calls and directing them to the appropriate team members Delivering excellent customer service and communication at every touchpoint Escalating complex or urgent issues to management as needed Supporting other departments and projects as assigned You might be a great fit if you have: At least 1 year of experience in a professional environment Associate's or Bachelor's degree preferred (but not required-we provide thorough training) A quick and adaptable learning style Proficiency in Microsoft Office, particularly Excel Strong organizational skills and sharp attention to detail A passion for helping people and providing excellent service A dependable work ethic and collaborative mindset Why Join Our Team? Benefits and Perks may include: Competitive salary Subsidized medical, dental and vision plans for employees and their family members. 401(k) with employer contributions Paid Time Off We're proud to be an equal opportunity employer. We are committed to providing all employees with a work environment that celebrates individuality and remains free from any form of discrimination and harassment. We base our employment decisions on our business's needs, job requirements, and applicants' qualifications. In other words, we only care that you're the best person for the job.
    $44k-62k yearly est. 1d ago
  • Customer Support Coordinator

    Classical Academic Press

    Customer service representative job in Camp Hill, PA

    PLEASE NOTE: A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should (1) address your specific interest in the position, (2) respond to the stated mission of Classical Academic Press found on our Careers page, and (3) outline skills and experience that directly relate to this position. Classical Academic Press (CAP) is a faith-based publisher of award-winning curricula and educational media designed for classical schools, Christian schools, homeschoolers, and charter schools. With 30+ employees and year-over-year growth, CAP is committed to delivering creative, high-quality educational resources. We are seeking a full-time Customer Support Coordinator to join our team. This role serves as a central connection point for customer communication, community support, and marketing operations. The ideal candidate is warm, highly organized, technologically adept, and able to balance customer-facing responsibilities with internal coordination and project support. Primary Responsibilities Customer Support & Communication Answer all inbound customer phone calls with professionalism and clarity. Manage the HubSpot Support Inbox, ensuring timely responses and accurate resolutions. Advocate for customer needs across departments and contribute to improving customer experience processes. Provide direct support for: Ask the Magister inquiries MyLibrary access and troubleshooting Digital resource and fulfillment questions Forms, ShelfIt, and other web-based tools Assist in setting up co-ops, including coupon creation and distribution. Marketing Support Support the marketing team with the annual CAP Catalog project, including planning, proofing, coordination, and task management. Seasonal conference planning and logistics support Manage and maintain customer and audience segmentation, ensuring list freshness and accuracy. Assist with marketing automations, including: Post-purchase customer journey emails Multi-step drip campaigns Customer lifecycle email updates Provide administrative or communication support to marketing initiatives as assigned. Internal Operations & Special Initiatives Contribute to the development and maintenance of CAP's AI database for customer support, including tagging, categorization, and content updates. Schedule and coordinate internal learning opportunities such as Lunch & Learns with various authors and members of the CAP leadership team. Assist with annual seasonal communications, including coordinating and sending Christmas cards. Skills & Qualifications Preferred: Bachelor's degree in a related field. Experience in customer service, marketing, operations, or community support (ideally in education or publishing). Familiarity with classical homeschooling or classical Christian education. CRM experience (HubSpot strongly preferred). Key Skills: Strong verbal and written communication abilities. Excellent organizational and administrative skills. Comfort working both independently and collaboratively. Proficiency with Google Suite and cloud-based tools. A proactive, empathetic, customer-first mindset. Cross-Department Collaboration The Customer Support Coordinator will work closely with: Marketing Sales Scholé Communities Web Development Systems Integration Finance & Operations Special Projects (as assigned) Customer journey and lifecycle communication improvements Data and segmentation projects Digital resource support initiatives Internal training coordination AI database buildout and optimization
    $33k-53k yearly est. 4d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service representative job in Wilkes-Barre, PA

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    $31k-35k yearly est. 2d ago
  • Regional Installation & Service Specialist - Northeast

    Silentia Us

    Customer service representative job in King of Prussia, PA

    About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan
    $46k-86k yearly est. 4d ago
  • Barista & Customer Service Associate

    Dunkin'-Franchisee of Dunkin Donuts

    Customer service representative job in Lock Haven, PA

    Looking to love where you work? Or just looking to learn the secret to delicious coffee? Here at Dunkin well teach you life skills from day one whether Dunkin is your first job or youre making it your career. Look no further and apply to join the team at our Burnham, Lewistown, Lock Haven or Reedsville locations. Nedo, Inc. is currently hiring for Crew Members to join our teams! We have full-time and part-time opportunities available with flexible shifts. As a Team Member, youll help America Run on Dunkin by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. Flexible Schedule Full-Time and Part-Time available Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Vacation Benefits Simple IRA Plan Medical Benefits Cash Referral Program Ready to come run with us? Overnight Crew Members are the foundation of what keeps the store and America running. We are looking to add to our team of positive, energetic employees who are passionate about the Dunkin Brand and delivering exceptional customer service. In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    $25k-33k yearly est. 1d ago
  • Sea Customer Care Specialist

    Abacus Solutions Group 3.4company rating

    Customer service representative job in Coraopolis, PA

    We are seeking a dedicated and enthusiastic recent college graduate for a Contract-to-Hire Sea Logistics Customer Care Specialist position. This role involves managing client interactions, coordinating air logistics operations, and ensuring seamless customer experiences. Responsibilities: Client Communication: Serve as the main contact for customer inquiries, providing information on air logistics services. Shipment Coordination: Monitor and manage air shipments, ensuring timely and accurate delivery. Issue Resolution: Address and resolve shipment discrepancies or issues promptly. Documentation: Prepare and process necessary shipping and customs documentation. Coordination: Collaborate with internal teams and external partners to ensure smooth logistics operations. Data Management: Maintain accurate records of shipments and update relevant systems with current information. Qualifications: Education: Bachelor's degree in Business, Logistics, Supply Chain Management, or a related field. Skills: Excellent communication, organizational, and problem-solving skills. Technical: Proficiency in Microsoft Office; familiarity with logistics software is a plus. Attributes: Detail-oriented, customer-focused, and able to thrive in a dynamic environment. Compensation: $23.00 - $25.00 per hour
    $23-25 hourly 2d ago
  • Customer Service Representative

    Risus Talent Partners

    Customer service representative job in Newtown, PA

    Customer Service Representative | Strategic Account Services Newtown Square, PA | Hybrid (4 days on-site, 1 remote) We are hiring a Customer Service Representative to support a Strategic Account Services team focused on a growing eCommerce catalog program. This role handles order entry, pricing support, and customer communication while partnering closely with internal teams. What You'll Do Process customer orders accurately within 48 hours Support pricing reviews for new and existing customers Manage customer inquiries, requests, and issue resolution Maintain accurate customer and product data in the ERP system Monitor inventory levels tied to customer programs Collaborate with purchasing and internal teams as needed What We're Looking For Customer service or order management experience Comfort working in ERP and CRM systems Strong communication and phone skills Organized, detail-oriented, and able to multitask Able to thrive in a mostly on-site, hybrid environment Why This Role High-visibility strategic accounts Stable, collaborative team environment Growth-focused role supporting an expanding program
    $28k-36k yearly est. 3d ago
  • Customer Service Representative

    Insight Global

    Customer service representative job in Butler, PA

    Day-to-Day Manage high-volume inbound and outbound calls (approximately 100 per day) with professionalism and courtesy. Provide prompt and thorough customer support, resolving inquiries efficiently. Assist clients with account details, billing questions, and service requests. Accurately update client records and perform data entry using Microsoft Office and related software. Handle transactions, including occasional cash processing. Identify customer needs and promote relevant products or services to support sales initiatives. Document all interactions clearly for future reference and analysis. Participate in ongoing training to enhance product knowledge and service skills. Must-Haves Previous experience in customer service, especially handling inbound calls. Background in office or desk-based roles (e.g., teaching, automotive dealership, dental office). Strong verbal and written communication skills with attention to detail. Proven ability in call center or customer support environments preferred. High typing accuracy and speed for data entry tasks. Proficiency in Microsoft Office Suite and general computer skills. Ability to multitask effectively in a fast-paced setting. Analytical skills to assess customer needs and provide solutions. Plusses Experience in HVAC, lawn care, landscaping, or home services. Knowledge of sales techniques, cash handling, and outbound calling strategies. Familiarity with CRM systems (RealGreen preferred).
    $27k-35k yearly est. 2d ago
  • Deposit Services Specialist

    Northwest Bank 4.8company rating

    Customer service representative job in Mount Joy, PA

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diplomaor equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $59k-100k yearly est. 3d ago
  • Sales Call Center Rep.

    Dollar Bank, FSB 4.1company rating

    Customer service representative job in Pittsburgh, PA

    The Senior Sales Call Center Rep. in the Account Sales department is responsible for generating new consumer loans and credit cards via proactive outbound solicitation calls to existing Dollar Bank customers as well as generating and maximizing any loans and credit card inquiries when assigned to handle inbound calls. This includes, assessing their needs and matching them with new and additional products and services. This role is required to achieve ambitious monthly and yearly goals for the department, as well as achieve service level goals such as CSAT, quality score, and call handling time. This position will also field inbound leads via email, and chat requests. The successful Lead Lending Solutions Specialist will be responsible for effective communication with all departments that are involved with the processing of new loan and credit card requests. This includes providing any necessary documentation or answering any outstanding questions that will lead to the expedient processing of the customer's application. You will work a rotating schedule including some evenings and Saturdays. You will have the opportunity to work a hybrid schedule after successfully completing training and supervisor approval. Education and Experience Requirements: High School Diploma/GED required. Three (3) years of proactive sales experience required, with demonstrated experience meeting goals including via outbound or telemarketing calls and lead generation. Certificate, Licenses and Registration Requirements: N/A Knowledge, Skill, and Ability Requirements: Must be service-oriented with strong people skills to assess customer needs and respond to questions. Proven critical thinking and problem-solving skills. Able to patiently communicate with customers and departments with diplomacy and tact. Excellent written and verbal communication skills including active listening. Proficient in a variety of computer applications Competent to work independently and in a team environment. Be flexible and able to adapt to changing priorities. Good organizational and time management skills. Essential Functions: Make outbound calls to existing Dollar Bank customers to retain and expand their relationship with the bank to include new loan and credit card products. Assess customer needs through effective listening and questioning in order to recommend solutions including additional products and services. Handle inbound product related calls and show the consistent ability to upsell and maximize these inquiries. Consistently provides the highest level of customer service meeting quality standards when aiding new and existing customers within the markets we serve. Ensure the accuracy of the information provided to customers. Maintain proficient knowledge of Dollar Bank's products, services, regulations, policies, and procedures, participating in regular product and customer service training throughout employment. Recommend and open several types of retail accounts. Act as a liaison with other departments in solving customer issues. Strive to meet established goals and establish loyal customer relationships. Achieve monthly goals which may include sales goals, CSAT, quality scores and call handling time. Adhere to Bank and department regulations, policies, and procedures in performing daily assignments and tasks. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by Dollar Bank's risk management program. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Supervisory Responsibilities: N/A
    $28k-33k yearly est. 3d ago
  • Client Services Associate

    Pacer Group 4.5company rating

    Customer service representative job in Pottstown, PA

    Title: Client Services Associate Location: Pottstown, PA | Onsite | Full-Time Please Note: Fresher can also apply Job Type: Full-time Job Description: We are seeking a dedicated and professional Client Services Associate to join our dynamic team. This role involves providing exceptional support to clients, managing service requests, and ensuring client satisfaction within a fast-paced financial services environment. The ideal candidate will possess strong communication skills, analytical abilities, and familiarity with Salesforce to effectively serve our clients and contribute to organisational success. Responsibilities: Act as the primary point of contact for clients, addressing enquiries promptly and professionally Manage client accounts using Salesforce, ensuring all information is accurate and up-to-date Assist clients with service requests, account updates, and troubleshooting issues related to financial products Analyse client data to identify trends, opportunities for improvement, and potential risks Collaborate with internal teams to facilitate seamless service delivery and resolve client concerns efficiently Maintain comprehensive records of interactions and transactions in accordance with company policies Support the onboarding of new clients by providing detailed information and guidance throughout the process Qualifications: Proven experience in a client-facing role within US Staffing industry Proficiency in Salesforce or similar Customer Relationship Management (CRM) systems Excellent communication skills, both written and verbal, with an ability to explain complex concepts clearly Strong analysis skills with the ability to interpret data and generate actionable insights Organised, detail-oriented, and capable of managing multiple priorities simultaneously Demonstrated ability to work collaboratively within a team environment whilst maintaining a high level of professionalism This position offers an excellent opportunity for individuals eager to develop their career in client services within the financial sector. We value proactive problem-solvers who are committed to delivering outstanding service and fostering long-term client relationships.
    $36k-48k yearly est. 1d ago
  • Call Center Customer Service Representative

    Teksystems 4.4company rating

    Customer service representative job in Harrisburg, PA

    EZ Pass - Customer Service Representative Job Description Payrate: 19/Hr Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM Holiday Pay PTO (Paid Time Off) Accrual Opportunity to apply to work from home at 90 days on assignment ** About EZPass:* o New hires can join a local leader in transit technology! Since 1939, EZpass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S. * This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. * Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. * Performs account maintenance, including account changes, adjustments, and statement requests * Accurately explains the terms/conditions and policies/procedures relating to the account * Prepares reports including CSR Daily Activity report and cash out report * Demonstrate the ability to proactively address customer requests and explain terms and conditions * Position offers Monday-Friday day shift hours *Skills* Customer service, Microsoft Office, data entry, Call Center, Customer Support, Customer Service Skills, Customer Service Oriented *Top Skills Details* Customer service,Microsoft Office,data entry,Call Center,Customer Support,Customer Service Skills,Customer Service Oriented *Additional Skills & Qualifications* Must Haves: 1. Proficient Data Entry and Computer Literacy 2. Positive demeanor 3. Customer Service experience - Call Center preferred, but not necessary 4. Strong attendance record 5. Reliable transportation or ability to travel on the bus route 6. HS Diploma or GED - need proof for onboarding *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Harrisburg, PA. *Pay and Benefits*The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Harrisburg,PA. *Application Deadline*This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $19-19 hourly 20h ago
  • Claims Service Sales Representative

    CWA Recruiting

    Customer service representative job in Montgomery, PA

    Property & Casualty Insurance Montgomery County, Pennsylvania As a sales representative, your role involves taking initiative and providing guidance throughout the recovery journey. Your support will help build trust, making it easier to finalize the sale. Our skilled team will handle all the necessary paperwork, while you play a crucial role on the front lines, assisting homeowners and business owners as they navigate the aftermath of disasters like fire, water, or storms. Familiarity with the Xactimate system would be beneficial, along with strong writing abilities. The ideal candidate should not only understand property claims but also possess the ability to persuade clients effectively. It is essential to live within the designated territory, which includes Allentown, NE PA, Schuylkill, Lebanon, Reading, Bucks, and Montgomery counties, among others. Since 1964, our company has employed 20 staff members. Candidates must have a clear background, a valid driver's license, and a willingness to obtain an adjuster's license. Availability is required on both weekdays and weekends. We strive for a quick resolution, responding to emergencies, referrals, and opportunities with speed and efficiency.
    $34k-40k yearly est. 4d ago
  • Route Service Representative (4-Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service representative job in State College, PA

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    $31k-35k yearly est. 7d ago
  • Barista & Customer Service Associate

    Dunkin'-Franchisee of Dunkin Donuts

    Customer service representative job in Burnham, PA

    Looking to love where you work? Or just looking to learn the secret to delicious coffee? Here at Dunkin well teach you life skills from day one whether Dunkin is your first job or youre making it your career. Look no further and apply to join the team at our Burnham, Lewistown, Lock Haven or Reedsville locations. The Opener- baker/crew hybrid position has the ability to be a hybrid position. You first will be responsible for baking and finishing the companys baked good items such as muffin, bagels, croissants. You will also be finishing donuts with local flavor/varieties. This position will help open the location- so early mornings are required. If you want to just bake and finish donuts- the position is a part-time position. However, if you would like to get more hours and potential of a full-time position then the hybrid position will move to a crew member position and work with leadership and other crew taking care of our customers daily after the baking/finisher portion of your shift is completed. There is lots of growth potential within our organization. Nedo, Inc. is currently hiring for Crew Members to join our teams! We have full-time and part-time opportunities available with flexible shifts. As a Team Member, youll help America Run on Dunkin by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. Flexible Schedule Full-Time and Part-Time available Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Vacation Benefits Simple IRA Plan Medical Benefits Cash Referral Program Ready to come run with us? In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. It is now the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day. Join our team today! You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc. or any of its affiliates. Any information you submit will be provided solely to the franchisee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
    $25k-33k yearly est. 1d ago
  • Call Center Customer Service Representative

    Teksystems 4.4company rating

    Customer service representative job in Harrisburg, PA

    EZ Pass - Customer Service Representative Job Description Payrate: 18/Hr Shifts: Monday-Friday, all day shifts - hours will be communicated by OPM Holiday Pay PTO (Paid Time Off) Accrual Opportunity to apply to work from home at 90 days on assignment Compliance: Drug Screen, BG Check & any applicable EZPass fines identified at submittal * About EZPass: o New hires can join a local leader in transit technology! Since 1939, EZpass's award-winning organization has grown to become a leading service provider for government agencies and transportation department across the U.S. * This position is responsible for answering incoming phone calls from existing customers regarding account information and offering information to potential customers. * Taking new applications and processing payments via phone, documenting customer concerns and problems, updating and changing account holder information, basic data entry and follow up mail & email correspondence. * Performs account maintenance, including account changes, adjustments, and statement requests * Accurately explains the terms/conditions and policies/procedures relating to the account * Prepares reports including CSR Daily Activity report and cash out report * Demonstrate the ability to proactively address customer requests and explain terms and conditions * Position offers Monday-Friday day shift hours *Skills* Customer service, microsoft office, data entry, Call center, Customer support, Customer service skills, Customer service oriented *Top Skills Details* Customer service,microsoft office,data entry,Call center,Customer support,Customer service skills,Customer service oriented *Additional Skills & Qualifications* Must Haves: 1. Proficient Data Entry and Computer Literacy 2. Positive demeanor 3. Customer Service experience - Call Center preferred, but not necessary 4. Strong attendance record 5. Reliable transportation or ability to travel on the bus route 6. HS Diploma or GED - need proof for onboarding *Experience Level* Entry Level *Job Type & Location*This is a Contract position based out of Harrisburg, PA. *Pay and Benefits*The pay range for this position is $18.00 - $18.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type*This is a fully onsite position in Harrisburg,PA. *Application Deadline*This position is anticipated to close on Jan 23, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
    $18-18 hourly 20h ago
  • Deposit Services Specialist

    Northwest Bank 4.8company rating

    Customer service representative job in South Williamsport, PA

    The Deposit Services Specialist I is responsible for the overall day-to-day operational functions of the Deposit Services department while providing support to branch offices and other internal departments. This position follows applicable regulations as they apply to processes within the Deposit Services department while analyzing reports and requests. Essential Functions * Ensure compliance with IRS regulations * Ensure compliance with third party vendors * Identify and resolve Customer Service issues * Provide excellent customer and business unit support * Perform critical account maintenance to deposit account * Perform CIP review on all new CIF records * Review and analyze deposit account reports to ensure compliance with policy and procedures * Ensure compliance with Reg D limitations on savings products * Responsible for Safe Deposit product and service * Input data into related banking systems * Ensure all performance standards are met * Maintain appropriate departmental records and reports * Perform product and service development related tasks * Interact with other business units within Northwest, vendors, and/or business partners * Partner with co-workers and other departments appropriately * Protect the security of all information appropriately * Recommend improvements to procedures * Recommend product/delivery enhancements * Attempt to exceed production expectations * Ensure total quality of work performed * Recommend quality control enhancements Additional Essential Functions Essential Functions * Ensure compliance with Northwest's policies and procedures, and Federal/State regulations * Navigate Microsoft Office Software, computer applications, and software specific to the department in order to maximize technology tools and gain efficiency * Work as part of a team * Work with on-site equipment Additional Responsibilities * Complete other duties and special projects as requested by management Safety and Health for those without supervisory duties * Abide by the rules of the safety and loss prevention program * Perform work tasks in a safe manner * Report any and all injuries to supervisor * Know what to do in case of an emergency QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education High School Diplomaor equivalent Work Experience Less than 2 years Deposit Services experience 2 - 6 years Related banking experience 2 - 6 years Technological/relevant experience General Employee Knowledge, Skills, and Abilities * Ability to establish effective working relationships among team members and participate in solving problems and making decisions * Ability to present and express ideas and information clearly and concisely in a manner appropriate to the audience, whether oral or written * Ability to actively listen to what others are saying to achieve understanding, sharing information with others and facilitating the open exchange of ideas and information * Ability to establish courses of action for self to accomplish specific goals, develop and use tracking systems for monitoring own work progress, and effectively use resources such as time and information * Ability to make right decisions based on perceptive and analytical processes, practicing good judgment in gray areas Additional Knowledge, Skills and Abilities Knowledge of job specific banking products and services Knowledge and understanding of deposit products and bank policy and regulations around each product Knowledge of core operational systems and processes Northwest is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.
    $60k-100k yearly est. 3d ago
  • Barista & Customer Service Associate

    Dunkin'-Franchisee of Dunkin Donuts

    Customer service representative job in Lewistown, PA

    Looking to love where you work? Or just looking to learn the secret to delicious coffee? Here at Dunkin well teach you life skills from day one whether Dunkin is your first job or youre making it your career. Look no further and apply to join the team at our Burnham, Lewistown, Lock Haven or Reedsville locations. Nedo, Inc. is currently hiring for Crew Members to join our teams! We have full-time and part-time opportunities available. As a Team Member, youll help America Run on Dunkin by expertly preparing food and beverages. Through community, collaboration, and taking life one coffee at a time, you will keep your guests coming back for more. We have a fresh brew of benefits perfect for you. Discounted donuts and coffee are only the beginning. Flexible Schedule Full-Time and Part-Time available Free Shift Meals* Best in Class Training & Continuous Learning Advancement Opportunities Vacation Benefits Simple IRA Plan Medical Benefits Cash Referral Program Ready to come run with us? In 1950, Bill Rosenberg opened the first Dunkin' Donuts shop in Quincy, Massachusetts. Dunkin' Donuts licensed the first of many franchises in 1955. Dunkin' Donuts is the world's leading baked goods and coffee chain, serving more than 3 million customers per day. Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods. This Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC. You are applying for work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. Any information you submit will be provided solely to the franchisee.If hired, the franchisee will be your only employer. Franchisees are independent business owners who are solely responsible for their own employees and set their own wage and benefit programs that can vary among franchisees.
    $25k-33k yearly est. 1d ago

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