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Customer service representative jobs in Pinellas Park, FL - 3,766 jobs

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  • Customer Care Representative

    Certus Pest Inc. 4.3company rating

    Customer service representative job in Tampa, FL

    WHO WE ARE Join the buzz at PURCOR Pest SolutionsTM, where we're not just about bugs, we're about building careers as big as your ambition! Ranked #19 on PCT Magazine's top 100 list, we're the fastest-growing name in pest control with a national footprint and a mission to protect what matters most - families and businesses. And guess what? We're on the hunt for passionate Technicians to join our stellar team! Apply now and let's conquer pests together! WHAT'S IN IT FOR YOU: Opportunity to earn commission on every call! Top reps are making $50-$70K! Competitive Base Pay PLUS daily bonuses. Medical, Dental & Vision Benefits (because health is wealth) Employer Paid Short-Term & Long-Term Disability (STD/LTD) (we've got your back) Employer Paid Life Insurance (yep, we've got that covered too) Paid Time Off (PTO) and Holiday Pay (time to recharge!) 401K Retirement Savings with Company Sponsored Match (who doesn't love free money!) Opportunities for advancement & career growth (sky's the limit!) JOB SUMMARY: Joining this career opportunity grants you the chance to become an integral member of a diligent team that has been delivering unwavering dedication, exceptional service quality, and unmatched customer service experience. YOU WILL BE RESPONSIBLE FOR: Answering and managing inbound customer service-related calls. Engaging customers in conversation to qualify each call, determine customer service needs and provide information on company products and services following call flow guidelines. Entering customer information into customer relationship management tools (Pest Pac, HubSpot) accurately and schedule appointments. Keeping records of customer interactions, transactions, comments and complaints. Provide professional customer support while offering additional services (Healthy Home Inspection) Answering in-depth account questions while researching and responding to billing inquiries. We are committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Shift: 8 hour shift Day shift Evening shift Work Location: In person Requirements WHAT YOU NEED TO BE MOST SUCCESSFUL: The ability to work onsite at our local office/center Monday through Friday. Ability to type 45 wpm. A High School Diploma or equivalent. At least one (1) year of experience in a call center environment is highly preferred. Ability to pass a criminal background check and drug screening.
    $50k-70k yearly 3d ago
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  • Customer Support Specialist

    Alphabe Insight Inc.

    Customer service representative job in Tampa, FL

    About Us Captura Hall is a forward-thinking organization dedicated to delivering exceptional communication, branding, and client-focused solutions. We combine creativity with strategic insight to help our partners communicate with clarity, purpose, and impact. Our team thrives on innovation, precision, and a commitment to excellence-ensuring every project reflects the highest professional standards. Job Description We are seeking a dedicated Customer Support Specialist to join our dynamic team in Tampa, FL. This role is ideal for individuals who are detail-oriented, highly communicative, and passionate about helping clients resolve inquiries with professionalism and accuracy. You will serve as a reliable point of contact, ensuring each interaction reflects Captura Hall's commitment to exceptional service. Responsibilities Provide timely and accurate support to customers through various communication channels Manage, track, and resolve customer inquiries with a solutions-driven approach Maintain organized records of client interactions and follow-up actions Collaborate with internal teams to escalate issues and deliver effective resolutions Ensure all customer communications reflect Captura Hall's standards of quality and professionalism Identify opportunities to improve processes and enhance the customer experience Qualifications Qualifications Strong communication and interpersonal skills Exceptional organizational and multitasking abilities Ability to problem-solve and remain composed under pressure High level of professionalism, integrity, and customer service mindset Ability to work independently and collaborate with a team Proficiency in basic computer systems and office tools Additional Information Benefits Competitive annual salary of $57,000 - $61,000 Opportunities for professional growth and internal development Supportive team environment and structured onboarding Skill-building and continuous learning opportunities Stable and rewarding full-time position
    $57k-61k yearly 6d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service representative job in Pinellas Park, FL

    Store 2************ Ulmerton Rd, Pinellas Park, Florida 33780 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challen Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-27k yearly est. 6d ago
  • Customer Service Representative

    Atkore 4.3company rating

    Customer service representative job in Tampa, FL

    Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused on serving the customer and powering and protecting the world. With a global network of manufacturing and distribution facilities, Atkore is a leading provider of electrical, safety and infrastructure solutions. Who we are looking for: Atkore is currently searching for a Customer Service Representative. Reporting to the Customer Service Supervisor, this person will be responsible for handling all customer product pricing inquiries and orders, as well as following up with customers in a prompt and professional manner. The ideal candidate will have a high school diploma with a minimum of 2 years of experience working in a similar role preferably in a manufacturing or electrical customer service environment. This is an on-site position that will be located in Dallas-TX, Eugene-OR, Louisville -KY, or Tampa-FL. What you'll do: Processing orders, quotes, credits, returns applications and other requests Communicating directly with customers or sales representatives either by telephone, electronically, or face to face Obtaining and evaluate all relevant information to handle inquiries and complaints promptly Answering basic technical inquiries Directing advanced technical requests and other unresolved issues to the appropriate resource Managing customer accounts Promptly responding and assisting customers with damaged shipments and/or mis-shipments Keeping good records of customer interactions and transactions Communicating and coordinating with internal departments and outside vendors Monitoring product stocking levels and inventory turns Reviewing all product requirements and compile into efficient manufacturing schedules that optimize cost, customer service and machine utilization Performing other related duties as assigned What you'll bring: High School diploma or equivalent Minimum two years business experience in a manufacturing or electrical customer service environment preferred Computer literacy and experience with Windows, Excel, Word, and Outlook Ability to manage a variety of concurrent tasks in a fast-paced work environment Time management, planning, and organizational skills Effective decision making and problem solving abilities Excellent interpersonal and communications skills Strong initiative and adaptable to change Must be able to thrive in a team environment All associates must embrace and foster and environment that supports our core values of Integrity, Respect, Excellence, Teamwork and Accountability. Within 3 months you'll: Complete Atkore's onboarding and immersion program. Gain an understanding of how your role ties into Atkore's mission and strategic plan. Perform basic order inquiry, entry, and order follow-up activities. Within 6 months you'll: Handle an assigned territory independently from PO receipt to invoicing. Work towards meeting or exceeding the departments daily KPI metrics. Audit shipments for on time delivery and reconcile inventory and pricing discrepancies. Atkore is a six-time Great Place to Work certified company and a four-time Top Workplaces USA award winner! We're committed to creating an engaged, aligned workforce driven by a collaborative culture. Our team strives for breakthrough results and stays focused on being standout leaders. We consistently live the Atkore mission, strategic priorities, and behaviors consistent with our core values. Join our team and align yourself with an industry leader! As of the date of this posting, a good faith estimate of the current pay for this position is $40,640 - $55,880. Placement in the range depends on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, relevant experience, skills, seniority, performance, shift, travel requirements, and business or organizational needs and may change over time. Other compensation may include, but not limited to, overtime, shift differentials, bonuses, commissions, stock, and other incentives. Benefits available include: Medical, vision, and dental insurance Life insurance Short-term and long-term disability insurance 401k Paid Time Off Paid holidays Any leave required under federal, state, or local law Benefits are subject to vesting and eligibility requirements. Applications are being accepted on an ongoing basis.
    $40.6k-55.9k yearly 6d ago
  • Customer Relations Representative - State Farm Agent Team Member

    Brant Blessing-State Farm Agent

    Customer service representative job in Zephyrhills, FL

    Benefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Relations Representative - State Farm Agent Team Member with Brant Blessing - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Bilingual a plus.
    $28k-38k yearly est. 6d ago
  • Front Desk/Customer Service

    Arch Amenities Group

    Customer service representative job in Tampa, FL

    Ensures the "Arch Amenities Group Experience" for members and guests by maintaining the standards set in Arch Amenities Group Basics to Excellence (BTE), Arch Amenities Group Mission Statement/ Values; Standards and Expectations, and Arch Amenities G Customer Service, Front Desk, Reservations, Retail, Instructor, Facility
    $23k-34k yearly est. 6d ago
  • Customer Care Specialist

    Cornerstone Family Ministries 3.5company rating

    Customer service representative job in Tampa, FL

    JOB RESPONSIBILITIES: Serve as an integral part of a cohesive team that proactively supports all aspects of the Child Care Food Program (CCFP) claim process to insure that all centers under Cornerstone's CCFP sponsorship receive excellent training, coaching and customer service to insure compliance with the program while maximizing the benefit to all concerned. Serve as customer service liaison, providing relationship management of assigned food service partners sponsored by CFM Accurate and timely data entry of information received from assigned food service partners for compliance and claim processing. Request, set up and maintain Center Eligibility Rosters, Attendance Rosters and monthly claim records for assigned food service partners. Receive Claim forms and set up monthly files Process Claims and complete Claim forms Communicate with Center personnel to verify enrollment, attendance and claim information. Inform Centers of problems and needs with claim and reports Make monthly referrals to Technical Assistance Coaches and Management when Centers are out of compliance or need additional field training and accompany Technical Assistance Coaches or Management as needed. Follow up at all requests for information from Centers Request and collect child care licenses and other required compliance paper work for center files to keep assigned partners in good standing. Identify red flags that indicate a need for on-site technical assistance, training, nutrition education or other assistance to insure that the Center minimizes disallowances and stays on the program. Maintain files and documentation of all activities by recording all written, electronic and other communications regarding customers in the CNC call log and communicate any follow-up needed in a timely manner. Communicate in a timely manner if resources are required by other staff members to resolve a customer care need. Return all communication within the current business day or within 6 work hours. Provide phone coverage as needed to include the giving out of program information and handling requests in the absence of other Customer Care Specialists as needed and appropriate to insure that the customers needs are met as quickly as possible. Send out monthly packets to assigned partners to include up to date center information on monthly forms and adequate copies of monthly claim forms. Send out any additional mailings as needed for program purposes. Stay abreast of changes in CCFP requirements and other information that can impact claim processing and our customer's ability to provide nutritious food to the children in their care by attending training and continuously seeking out opportunities to improve customer service as well as accuracy and efficiency in processing claims. Participate in cross-training and overflow work relief for any area of the CCFP process as assigned. Stay abreast of all of Cornerstone's programs and represent Cornerstone's mission, vision and guiding values as an ambassador to the ministry at all times. Other duties as assigned. QUALIFICATIONS: Basic bookkeeping, accounts payable, accounts receivable or other billing experience Excellent verbal and written communication skills Excellent organizational skills Data base and computer skills At least 3 years of data entry experience in a customer service environment Good understanding of CCFP guidelines Strong time-management skills Accurate and timely handling of information 8 a.m. -4:30 p.m. (30-minute lunch break) 40-hour work week/5-8 hour days
    $26k-31k yearly est. 6d ago
  • Customer Experience Representative

    RFID Hotel

    Customer service representative job in Tampa, FL

    RFID Hotel, a division of Avery Products Corporation is looking for a Customer Experience Representative. You will engage with customers and teammates via phone and email to provide a seamless customer experience throughout the order process, strengthening customer relationships. The ideal candidate should be confident working independently as well as comfortable working with a growing team. WHAT WE OFFER Competitive pay - $20.00 - $22.00/hour based on knowledge, skills and relevant experience + Quarterly Bonus potential Dynamic, energetic work environment with an exceptional talented workforce. Great comprehensive benefits including Medical, Dental, Vision, Short-Term and Long-Term Disability, Company provided & paid life insurance Excellent 401K Retirement Plan with generous company match. Work life balance, 12 company paid holidays, paid vacation and paid sick time WHAT YOU WILL BE DOING Provide professional front-line email and phone communication to customers for service-related inquiries and complaints Data entry and maintenance in Netsuite ERP system including order processing, communications logging, and contact updates Work closely with other departments to ensure a smooth customer experience Gather customer feedback, reporting and escalating product or service issues Organize and prioritize multiple concurrent tasks while remaining highly responsive to customer and team needs Take ownership of assigned tasks and seek opportunity to engage with customers and provide meaningful value throughout the stages of the customer journey WHAT YOU NEED TO SUCCEED Excellent professional verbal and written communication skills Proven passion for providing a stellar customer service experience Strong attention to detail Proactive communication and pre-emptive problem solving High school diploma or equivalent minimally required Experience working in professional services or sales team settings Working on-premises during normal business hours Mon-Fri 9am-6pm ABOUT US As the largest and most-trusted supplier of RFID key cards and credentials for hotels, RFID Hotel leads uniquely at the intersection of technology and meaningful change by providing the best quality products and the highest level of customer service. With thousands of hospitality customers across the globe and millions of products in circulation, our vision is to cultivate an ecosystem of operational efficiency that enables the best experiences. Just like our customers, we are change-agents who are passionate about making a positive difference in the lives of those we serve, and we're inspired by the opportunity to help them deliver desired outcomes. RFID Hotel operates within the Avery North America Division of CCL Industries, a world leader in specialty label packaging solutions for global corporations, small business and consumers. Our offices are located in Tampa, FL.” All offers of employment are based on the successful completion of a pre-employment background check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice. Thank you for your interest and considering this opportunity! Please send resume when responding.
    $20-22 hourly 3d ago
  • Customer Support Specialist

    Tempexperts

    Customer service representative job in Clearwater, FL

    🚨 NOW HIRING: Patient Support / Customer Care Specialist (Onsite | Clearwater, FL) 🚨 We're partnering with a growing healthcare-focused organization that is immediately hiring 10+ professionals for a Patient Support / Customer Care Specialist role due to increased demand. This is a full-time, onsite position offering $22/hour, ideal for candidates with strong customer service experience who enjoy supporting patients, clinics, and internal teams in a fast-paced, high-impact environment. ✨ Why this opportunity stands out: Immediate hiring with 10+ open positions Stable, full-time role with consistent hours High patient and customer interaction Collaborative, team-oriented environment Opportunity to grow within a healthcare organization 🩺 What you'll be doing: Serving as the primary point of contact for patients, clinics, and healthcare providers Handling inbound and outbound calls, emails, and messages with professionalism and urgency Educating patients and customers on medical products, usage guidelines, and delivery timelines Supporting sales and internal teams with order processing, tracking, and follow-up Monitoring open orders and backorders to ensure timely fulfillment Documenting all interactions accurately in CRM or EMR systems Resolving customer concerns while maintaining HIPAA compliance ✅ What we're looking for: 2+ years of customer service or dispatching experience Experience handling inquiries across multiple channels (phone, email, chat) Strong communication and organizational skills Ability to work onsite and maintain regular, predictable attendance Spanish fluency is a plus, but not required 📩 Interested? Apply ASAP by submitting your updated resume today. Interviews are happening now. 📍 Location: Clearwater, FL (Onsite) 💲 Pay: $22/hour
    $22 hourly 1d ago
  • Customer Service Representative

    Clearstream

    Customer service representative job in Tampa, FL

    We are looking for a highly motivated, organized and detail oriented customer service representative. We are an independent insurance agency selling insurance and financial services for a major carrier. This job is primarily for customer service and support. You do not have to be licensed and we will train. You must be self motivated, outgoing, and goal oriented. This position is part-time 10am - 3pm Monday - Friday. Please submit a resume for consideration.
    $24k-32k yearly est. 6d ago
  • Bilingual Medicaid Customer Service Representative

    Leeds Professional Resources 4.3company rating

    Customer service representative job in Tampa, FL

    FLSA STATUS: Not-Exempt About Leeds Resources: At Leeds Professional Resources, our priority is client and candidate customer service. We want our clients to feel that they have received the best customer service experience from start to finish of the recruitment process. We pride ourselves on taking the time to understand the client's business and the challenges that an organization incurs on a daily basis. About our Client Our client is a reputable resource center for senior citizens and is committed to excellence for their client base. Their staff of professionals work closely with seniors, their families, and help to identify and locate any services they need. The team is looking to add an additional Medical Customer Service Representative to the growing team. This role is a temp to perm role (Pending performance). This role is an hourly based position and will be eligible for overtime payment. Job Qualifications: Bilingual in English and Spanish Bachelors Degree; or Associate Degree and two (2) years of experience; or High School Graduate or Equivalent and four (4) years of experience Successful completion of applicable background screening required
    $20k-29k yearly est. 1d ago
  • Customer Service Representative - State Farm Agent Team Member

    Ayinde Matthews-State Farm Agent

    Customer service representative job in Spring Hill, FL

    Benefits: 401(k) matching Bonus based on performance Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance We are seeking a Spanish-speaking, motivated and career-oriented professional to join our team at Ayinde Matthews State Farm, located in Spring Hill, FL. As a State Farm team member, you will build and develop customer relationships within the community to promote State Farm products, including Auto, Home, Business, and Life Insurance. We are particularly interested in candidates who are fluent in Spanish, as we value the ability to effectively communicate with our Spanish-speaking customers and provide them with exceptional service in their native language. Responsibilities: • Provide prompt, accurate, and friendly customer service in both English and Spanish. This includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification. • Utilize a customer-focused, needs-based review process to educate customers about insurance options and help them make informed decisions. • Maintain a strong work ethic with total commitment to success each and every day. As an Agent Team Member, you will receive: • Hourly pay plus commission/bonus • Health benefits (Medical, Dental, and Vision) with a 401(k) match • Paid time off (vacation and personal/sick days) • Valuable experience • Growth potential/Opportunity for advancement within the agency Requirements: • Excellent communication skills in both English and Spanish -written, verbal, and listening • Self-motivated (able to follow direction) • Detail- oriented • Proactive in problem-solving • Dedicated customer service • Ability to work in a team environment • Ability to effectively relate to a customer from diverse cultural and linguistic backgrounds • Property and Casualty license (must be able to obtain) • Life and Health license (must be able to obtain) Bilingual Advantage: As a Spanish-speaking agent, you will have competitive edge in our community, where many customers prefer to communicate in Spanish. Your ability to provide exceptional service in both English and Spanish will enable you to build strong relationships with a broader range of customers and drive business growth. Next Steps: If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
    $24k-32k yearly est. 6d ago
  • Customer Service Rep - DME

    Baycare Health System 4.6company rating

    Customer service representative job in Largo, FL

    At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services, outpatient centers and thousands of physicians. With the support of more than 30,000 team members, we promote a forward-thinking philosophy that's built on a foundation of trust, dignity, respect, responsibility and clinical excellence. Summary: Responsible for entering new referrals and updates all existing patient information including demographics, insurance and benefit information. Verify insurance and benefits for Medicare, Medicaid, Managed Care, and Workers Comp and Commercial Plans. Securing authorization for services provided by BayCare HomeCare from the payers. Answer telephones promptly and courteously. Responding to emails and voicemails promptly. Responsible for selecting the appropriate equipment completing a work order and creating a delivery ticket including securing all required information to provide quality service and an accurate bill. Responsible for accurate ICD9 coding, HCPCs, and medical terminology. Assist patients by troubleshooting BCHC equipment over the telephone. Understand and basic use of right fax utility. Minimum Qualifications: Education: Essential: * HS Graduate or Equivalent GED Experience: Essential: * Customer Service related one year Facility: BayCare Health System, Durable Medical Equipment Home Care Location: Largo, FLStatus: Full Time, Exempt: NoShift Hours: Varies Weekend Work: Occasional On Call: No Equal Opportunity Employer Veterans/Disabled
    $29k-35k yearly est. 4d ago
  • Contact Center Representative

    Insight Global

    Customer service representative job in Tampa, FL

    is not open to C2C* Role: Contact Center Representative Openings: 12 Pay: $20/hr. Duration: 3-4 Month Contract - Potential Perm Conversion Must Haves 1+ year of professional customer service experience Bilingual in English and Spanish (able to speak fluently) Strong communication skills (verbal and written) with the ability to explain complex information clearly Proficiency in computer systems and data entry Ability to handle high call volumes while maintaining accuracy and professionalism Problem-solving and critical thinking skills to resolve member inquiries effectively Ability to work flexible schedules, including evenings or weekends if required Plusses Experience working in a contact center environment (specifically in financial industry) Knowledge of banking or credit union Day-to-Day Insight Global is seeking contact center representatives to support a local client. They will be providing over the phone support to members of the credit union in regards to a new mobile banking application. They will service around 50-55 calls a day. The support will include navigating the features in the mobile application and assisting with account access. Schedule: Training: 10 day (2 weeks) Monday-Friday 8-5 Business Hours: M-F 7am-8pm, sat 8-1pm (Must be flexible to work shifts within the normal business hours)
    $20 hourly 1d ago
  • Bilingual Fraud Client Services Representative - 2nd Shift

    Bank of America 4.7company rating

    Customer service representative job in Tampa, FL

    Tampa, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (****************************************************************************************************************************** **:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! **Job Description:** This job is responsible for providing resolution of multi-product fraud related client requests by answering calls, chats, or emails in an inbound contact center. Key responsibilities include working in an environment that requires accuracy, using logic, multi-tasking, toggling between systems, and communicating resolutions while delivering a great client experience. Job expectations include providing seamless service delivery to answer client questions, resolving problems, performing account maintenance, and looking for opportunities to deepen relationships through digital solutions. **Responsibilities:** + Identifies client needs and recommends solutions when fraud has been identified + Records data captured during client interactions accurately + Identifies and escalates through appropriate channels for items requiring risk review, exception handling, or further analysis + Reads frequent updates and learning materials, often while on the call, and implements into conversations with speed and accuracy + Complies with industry regulations, bank procedures, integrity levels of the department's system and financial controls **Required Qualifications:** + Proficient in both English and Spanish + 1+ years of customer/client service experience, including experience handling difficult client situations + Displays passion, integrity, commitment and drive to deliver a positive, differentiated service that improves our clients' financial lives + Fully understands how life events can impact a client's financial situation and is prepared to actively advise solutions and analyze/resolve complex client problems through creative solutions + Shows commitment to excellent attendance with proven reliability and can adhere to the agreed upon work schedule + Dependable team-player attitude with an understanding that calls must be handled immediately, including weekends and holidays + Communicates effectively and confidently with all clients to make their financial lives better + Ability to engage with clients - begin a conversation, anticipate what questions a client will have, actively share information using plain language, build rapport and handle objections + Comfortable receiving ongoing performance feedback and coaching + Ability to learn and adapt to new information and technology platforms + Minimum of an intermediate level of proficiency with computers and current technology **Desired Qualifications:** + 1+ years of experience in the banking/financial industry + 2+ years of experience working in a client service capacity **Skills:** + Conflict Management + Customer and Client Focus + Decision Making + Fraud Management + Oral Communications + Active Listening + Attention to Detail + Data Collection and Entry + Issue Management + Problem Solving + Adaptability + Collaboration + Critical Thinking + Influence **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent **Shift:** 2nd shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $36k-57k yearly est. 6d ago
  • Customer Service Representative

    Prokatchers LLC

    Customer service representative job in Tampa, FL

    Prior contact center experience and inbound phone calls case management. Calls can be related to pay inquires, LOA, etc Use of case management software and call management software preferred. They use ServiceNow for Case Management. Answer and field all types of calls that come in - provide assistance and/or direction. Provide One HR expertise and support to the HR community and employees
    $24k-32k yearly est. 5d ago
  • Customer Support Specialist

    Alphabe Insight Inc.

    Customer service representative job in Tampa, FL

    Elevare Branding is a forward-thinking branding and marketing firm dedicated to elevating businesses through strategic communication, creative execution, and impactful advertising solutions. We work closely with our clients to build strong brand identities and deliver campaigns that resonate with their target audiences. At Elevare Branding, we value innovation, professionalism, and continuous growth. Job Description We are seeking a Customer Support Specialist who is detail-oriented, proactive, and committed to providing outstanding service. In this role, you will act as a key point of contact for clients, ensuring inquiries are handled efficiently and professionally while maintaining the high standards that define Elevare Branding. Responsibilities Serve as the primary contact for customer inquiries via phone, email, and internal systems Provide accurate information and timely solutions to client requests Maintain detailed records of interactions and follow-ups Collaborate with internal teams to ensure seamless resolution of issues Uphold company service standards and contribute to continuous improvement Identify opportunities to enhance the customer experience Qualifications Strong communication and interpersonal skills Excellent organizational and time-management abilities Ability to multitask and prioritize in a fast-paced environment Professional demeanor with a customer-focused mindset Strong problem-solving skills and attention to detail Additional Information Competitive salary ($54,000 - $59,000) Growth opportunities within a stable and expanding company Supportive and professional work environment Ongoing training and skill development Full-time, long-term position with career advancement potential
    $54k-59k yearly 3d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Customer service representative job in Pinellas Park, FL

    Store 2************ 62nd Ave N, Pinellas Park, Florida 33781 Shift Availability. Flexible Availability Job Type. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be challeng Customer Service Representative, Customer Service, Representative, Retail, Service
    $22k-27k yearly est. 5d ago
  • Advisor Development Program Client Associate

    Bank of America 4.7company rating

    Customer service representative job in Sarasota, FL

    Sarasota, Florida **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (***************************************************************************************************************** **:** **Advisor Development Program Client Associate** Merrill Wealth Management is a leading provider of comprehensive wealth management and investment products and services for individuals, companies, and institutions. Merrill Wealth Management is one of the largest businesses of its kind in the world specializing in goals-based wealth management, including planning for retirement, education, legacy, and other life goals through investment advice and guidance. Merrill's Financial Advisors and Wealth Management Client Associates help pursue the life they envision through a personal relationship with their advisory team committed to their needs. We believe trust comes from transparency. Our trusted advisory teams are equipped with access to the investment insights of Merrill coupled with the banking convenience of Bank of America. Merrill is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Merrill, we empower you to bring your whole self to work. We value diversity in our thoughts, business, and within our employees. Our Wealth Management team represents an array of different backgrounds and bring their unique perspectives, ideas and experiences, helping to create a work community that is culture driven, resilient, results focused and effective. The Advisor Development Program is designed for individuals excited to make a career transition and follow their passion of becoming a Financial Advisor. **Job Description:** The Wealth Management Client Associate - Advisor Development Program (WMCA - ADP) role is an entry role into our Advisor Development Program where the destination role is becoming a full-scale Financial Advisor at Merrill. This progression role is responsible for providing client service support to Financial Advisors (FAs). As a WMCA - ADP your journey begins by obtaining your Securities Industry licenses, where you will receive dedicated study time for your Securities Industry Essentials [SIE], Series 7, and Series 66 Exams. Your SIE, Series 7 & 66 must be obtained within 120 days; (63 & 65 accepted, in lieu of 66, if previously held). Once you obtain your licenses, you will be taught the foundational skills needed to be a WMCA - ADP. This job is responsible for providing client service support to multiple FAs. Key responsibilities include supporting enterprise strategic objectives, operational excellence goals, and client advocacy within the FA's business, while customizing solutions based on their specific needs. Job expectations include serving as the most frequent point of contact within Merrill to address all service needs of their clients and acting as a resource for FAs on the team. Once you have reached your key milestones, including proficiency in your current role and the completion of experiential activities showcasing your ability to become an advisor, you will then progress into the next stage of the Advisor Development Program, beginning building a book of business as a Financial Advisor trainee. You will complete dedicated training preparing you for this role and once complete you will continue to work in a Merrill office where you will be acquiring, building, and managing client relationships while considering a client's complex financial picture and guiding them with advice and solutions. Once you complete your performance requirements as a Financial Advisor trainee you will reach the ultimate destination of becoming a Merrill Financial Advisor. You will be supported along the way with dedicated programs, tools, and resources throughout your career journey. **The Advisor Development Program consists of progressive roles to ultimately become a Merrill Financial Advisor. Our progressive roles in the Advisor Development Program engage in:** + Developing a book of business in order to meet and exceed established performance hurdles + Effectively prioritizing and sourcing prospective clients, capitalizing on referrals, assessing customer needs, referring customers to the appropriate internal specialists, and executing highly customized solutions to meet client needs + Recommending investment products and services that are suitable for prospects based on their objectives, resources, time horizon, risk profile and preferences + Balancing investment growth, referral activities, customer follow up, prospect building, administrative compliance and personal growth and development according to both a day-to-day and longer-term planning + Organizing and managing resources (time, people, budget) to run a productive practice + Seeking the expertise of specialists, where appropriate, to identify planning and investment strategies for a client + Completing mandated training, assessments, performance goals and continuing education requirements **We'll help you** + **Build a successful career** at Bank of America through world-class training and on-boarding programs that set you up for success. + **Get training and one-on-one coaching** fromour-award winning Academy at Bank of Americaand local leadership who are invested in your success. + **Grow your business knowledge** by using a defined consultative approach to systematically identify client needs and appropriate solutions. + **Provide end-to-end comprehensive advice** , deliver clientreviews/presentationswith confidence and recommend strategies to help achieve their financial goals and life priorities. + **Collaborate with core banking and investment partners.** Connect to all the solutions we provide through Bank of America and Merrill to meet virtually all their financial needs. **Required Qualifications:** + Displays confidence working as a self-starter in a sales role + Builds strong client relationships through effective communication and collaboration + Displays a proactive mindset and effective time management + Demonstrates a results-driven growth mindset and prioritizes client interests + Identifies appropriate client solutions through application of learnings and new information + Exceptional interpersonal and relationship building skills + Effective communication skills (written and verbal) + Proven ability to quickly build trust and credibility + Proven ability to assess needs of and recommend appropriatesolutions + Proven ability to work both collaboratively on a team with key partners and independently + Proven ability to listen and probe for clarity and understanding + Entrepreneurial mindset with a proven ability to source clients through extensive prospecting and networking + Strong follow-through skills + Computer/technical literacy and proficiency in applications such as Microsoft Suite **Desired Qualifications:** + Bachelor's degree and/or a minimum of one year of work experience + Learns and adapts to new technology or applications + Executes multiple tasks simultaneously **Job Responsibilities:** + Partners with Financial Advisors, Client Relationship Managers, and Market Supervision Managers on all aspects of client servicing, risk, investments, and banking products, while receiving appropriate guidance and escalating issues as needed + Provides excellent Client Service to the bank's clients through educating them on all of the bank's service and banking offerings + Ensures timeliness, accuracy, and completeness in client materials and follows up on all client and Financial Advisor (FA) requests + Assists with ensuring practices are in alignment with the bank's policies and procedures to support operational excellence, protect the bank's clients, and manage risk + Identifies, deepens, and maintains client relationships through emphasizing the bank's offerings and promoting incorporation of banking into day-to-day practices, while communicating outputs to the FA + Performs general business growth support functions aligned to the role of the Client Associate or Wealth Management Client Associate, providing business development, investment solutions, and/or business management support to multiple FAs **Skills** **:** + Account Management + Client Management + Customer and Client Focus + Issue Management + Oral Communications + Business Development + Client Solutions Advisory + Pipeline Management + Prioritization + Trade Operations Management + Administrative Services + Client Investments Management + Emotional Intelligence + Referral Identification + Written Communications This position is subject to SAFE Act registration requirements. Pursuant to the SAFE Act requirements, all employees engaged in residential loan mortgage originations must register with the federal registry system and remain in good standing. Since your position requires SAFE Act registration, you will be required to register and to submit to the required SAFE Act background check and registration process. Failure to obtain and/or maintain SAFE Act registration may result in your immediate termination. **Shift:** 1st shift (United States of America) **Hours Per Week:** 37.5 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
    $37k-47k yearly est. 6d ago
  • Customer Support Specialist

    Alphabe Insight Inc.

    Customer service representative job in Tampa, FL

    Beloform is a forward-thinking organization committed to delivering impactful communication solutions that elevate brands, strengthen internal alignment, and enhance client engagement. Our team is built on creativity, professionalism, and a dedication to excellence. We value strategic thinkers who bring clarity, consistency, and quality to every message. As we continue to expand, we are looking for a Communications Agent who shares our passion for innovation and high-caliber communication. Job Description We are seeking a dedicated Customer Support Specialist to join our team in Tampa, FL. In this role, you will serve as a key point of communication for clients, ensuring their inquiries are handled with efficiency, clarity, and genuine care. You will support customers through problem-solving, detailed follow-up, and high-quality service that represents the standards of Beloform. Responsibilities Provide professional and timely support to customers via phone, email, or in-platform communication. Address inquiries, troubleshoot issues, and offer clear, accurate information. Maintain detailed documentation of customer interactions and resolutions. Collaborate with internal departments to escalate requests and ensure customer satisfaction. Identify opportunities to enhance service quality and streamline processes. Uphold company values and deliver a positive customer experience at all times. Qualifications Qualifications Strong communication skills, both written and verbal. Excellent problem-solving abilities and attention to detail. Ability to stay organized while managing multiple tasks simultaneously. Customer-centric mindset with a proactive and professional approach. Comfortable working in a fast-paced, team-oriented environment. Additional Information Benefits Competitive annual salary of $52,000 - $56,000. Opportunities for professional development and long-term career growth. Supportive and collaborative work environment. Skill-building and training programs to enhance your career. Stable, full-time position with consistent responsibilities.
    $52k-56k yearly 6d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Pinellas Park, FL?

The average customer service representative in Pinellas Park, FL earns between $21,000 and $36,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Pinellas Park, FL

$28,000

What are the biggest employers of Customer Service Representatives in Pinellas Park, FL?

The biggest employers of Customer Service Representatives in Pinellas Park, FL are:
  1. Circle K
  2. Domino's Pizza
  3. NuVision Engineering
  4. Community Choice Financial
  5. Domino's Franchise
  6. Allstate
  7. BayCare Health System
  8. Graybar
  9. Johnson Controls
  10. TMX Finance Holdings Inc
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