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Customer service representative jobs in Port Arthur, TX - 171 jobs

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  • AMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE

    Constitution General Agency LLC

    Customer service representative job in Port Arthur, TX

    At Amtex Insurance , we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team! Team Member Responsibilities: Building effective relationships with clients Selling policies to effectively meet the needs of our clients and explaining policy coverages Strong and effective phone communication with customers and sales representative Providing consistent, accurate and timely communication with clients in person, over the phone, etc. Qualifications: Ability to communicate with team members and clients Ability to analyze, negotiate and compile customer renewals Must be bilingual
    $31k-51k yearly est. 12d ago
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  • Custodial Customer Representative

    Efficient Systems

    Customer service representative job in Beaumont, TX

    Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.
    $31k-51k yearly est. 60d+ ago
  • Customer Service Rep(06660) - 2107 Macarthur Dr

    Domino's Franchise

    Customer service representative job in Orange, TX

    Job Description ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Trey White-State Farm Agent

    Customer service representative job in Beaumont, TX

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $25k-33k yearly est. 4d ago
  • CUSTOMER SERVICE / SALES REPRESENTATIVE

    RNR Tire Express and Custom Wheels-Beaumont

    Customer service representative job in Beaumont, TX

    Job Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Maintain competitor sales and promotions knowledge * Training store associates Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth. We offer competitive base pay, commissions, bonuses and a complete benefits package. Other Requirements: Valid State Driver License with a clean driving history We conduct drug screen, & background check Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $25k-33k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Laquintin Caston-State Farm Agent

    Customer service representative job in Beaumont, TX

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Opportunity for advancement Savings bank Training & development ROLE DESCRIPTION: As a Customer Service Rep with Caston State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Lana Richards-State Farm Agent

    Customer service representative job in Beaumont, TX

    Job DescriptionBenefits: License reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Lana Richards - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $25k-33k yearly est. 28d ago
  • Customer Service Representative (CSR) # 14 Beaumont, TX

    Cl Thomas Group 4.4company rating

    Customer service representative job in Beaumont, TX

    Every Customer Sales Representative reports to the Store Manager and is responsible for providing Speedy Stop customers with the best buying experience possible. Customer Sales Representatives accept responsibility, especially when management is absent from the store. Essential Duties & Responsibilities By Competency: Disclaimer : The list of Requirements, Duties, and Responsibilities is not exhaustive but is merely the most accurate list for the current job. Speedy Stop Management reserves the right to revise the Job Description and to require that other tasks be performed when the circumstances of the job change (for example: emergencies, changes in personnel, workload, or technology developments). Provide Customer Service Greet customers with a friendly smile and provide them with prompt courteous service; offer extra assistance and handle any customer comments, complaints, or suggestions. Develop and maintain customer relationships by recognizing your regular customers as well as new comers, learning their names, and remembering their favorite items. Complete the customer interaction process in a timely manner. This includes providing a greeting, a fast transaction, suggestive selling, providing correct change, giving a register receipt and a proper closing with a thank you. Be knowledgeable at all times about merchandise, sale items, and store promotions. Training and Development Work to achieve maximum productivity daily. Assist other employees with questions and proper procedure as necessary. Train new Customer Service Representatives on store procedures as needed. Balance shift-related tasks with other employees as necessary. Continually work to enhance knowledge of store operations. Store Tasks & Responsibilities Complete specific tasks as assigned by the Store Manager. Observe shift operating hours at all times and follow the work schedule as posted, unless a change in schedule is arranged with the Store Manager. Protect company inventory and assets at all times by following asset control policies. Perform loss prevention activities by observing suspicious conduct by customers, vendors, or other associates and act upon it according to company policy. Price, stock, and rotate products, as well as check code dates. Refuse to sell alcoholic beverages to customers during restricted hours or to those who are intoxicated or under age. Refuse to sell cigarettes to customers who are under age. Perform inventory counts as assigned by Manager. Follow company procedures when working with vendors including checking in orders and verifying quantities. Complete the daily paperwork as assigned by Manager. Maintain store cleanliness standards inside and outside the store, including but not limited to: Sweeping, mopping, emptying trash receptacles Clean and stock register counters, coolers, restrooms, product shelves, fuel pump area, ATM machine, lottery play station, foodservice area and machines, air vents and car wash area as assigned by Manager Assist in ensuring all appropriate store signage on counters, windows, shelves, fuel pumps, and coolers are posted and changed as necessary. Assist in ensuring all store equipment is functioning properly and is receiving proper preventative maintenance checks. Adhere to all company policies outlined in the policy manual and inform management when others are not following correct policies or procedures, including but not limited to: Dress code, attendance reporting, anti-harassment, drug-free workplace and guidelines for appropriate conduct. Follow proper safety techniques and guidelines and encourage others to do the same (i.e.: lifting, proper cleaning chemicals, knowledge of safety practices and equipment). Technical Expertise Knowledgeable on how to change gas prices after receiving information from Manager. Responsible for assisting with fuel inventory controls, by watching fuel pumps for drive-offs and by assisting with monthly preventative maintenance checks when assigned by Manager. Communication Advise Store Manager of any personnel situations or policy violations having an adverse effect on store operating performance. Report all accidents, maintenance issues, and customer incidents to Store Manager immediately and complete proper paperwork. Communicate career opportunities and recruit potential store personnel. Qualifications Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, ability, and/or personal characteristics required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma (or equivalent) or relevant experience in the retail/convenience store industry. Must have an understanding of federal, state, and local laws as they apply to retail sales. Mathematical Skills Must be able to perform basic mathematical calculations including addition, subtraction, multiplication and division. Language Skills Must be able to speak, read, understand, and write the English language at an eighth grade level. Mental Skills Must be able to use common sense understanding to carry out written, oral, or diagrammed instructions. Must be able to resolve job-related problems. Must be able to organize and set priorities for self, as well as others when necessary. Physical Skills & Abilities Must have sufficient visual acuity and be able to hear. Must be able to tolerate gasoline fumes and cleaning products. Must be able to enter and work in a cooler at the temperature of 30 degrees or below (for 1 hour or less). Must be able to stretch and reach and able to stand for a minimum of eight hours at a time. Must be able to lift and stock cases of beverages and petroleum products that can weigh up to 50 lbs. Must be able to handle multiple tasks simultaneously. Must be able to reliably get to and from work. Personal Characteristics Must be able to work alone, as well as in a group. Must be dependable, including on time. Must have a good work ethic. Must have good personal hygiene. Must have a high activity cycle, including sense of urgency. Must be skillful at communicating and working with others, including diverse personalities. Must be optimistic (viewing “problems” as “challenges”). Must have high levels of integrity/honesty. Must be safety conscious. Must be able to adapt to change. Must be able to work the days and hours required depending on the demands of the workload and store. Must Be Outgoing and Enjoy Working!
    $25k-33k yearly est. 10d ago
  • Customer Service Representative

    24HR Safety, LLC

    Customer service representative job in Nederland, TX

    Job Description Reporting to the Business Administrator, Customer Service Representatives directly interface with customers and work to ensure customer requests for products and services are satisfied. Customer Service Reps perform the following major job functions: Offer a consultative approach to meeting customer demands. Effectively manage accounts by ensuring requested products and/or services are provided within the desired delivery date. Coordinate internally and externally to place orders for each customer to meet customer needs Follow-up to ensure the customers' requests and overall safety needs are satisfied Essential Responsibilities, includes but are not limited to Develops and maintains a functional knowledge of Company products and services Ensure data integrity by maintaining an accurate account of customer interactions in a timely manner. Direct interaction and first point of contact with customers Utilize all available resources to reach out to prospects and attempt to turn those prospects into customers Answer incoming phone calls Address customer needs and process Quotes and Orders promptly Expedite all Distribution open Sales Orders Assist in covering breaks, lunches, and vacations for the receptionist as needed Keep updated client information Build relationships with customers and meet their needs in a timely manner Practice courtesy in all dealings with co-workers and managers Perform all other duties as assigned by the Customer Service Supervisor SAFER Competencies Sincere and Committed to Customer Service & Safety Accurate and Productive to Support Quality Fearlessly Ethical, Fair and Consistent to ensure Organizational Integrity and Safety Compliance Empowered to support engaged growth by ensuring team collaboration, development and motivation Ready & Urgent Subject Matter Leader Qualifications Minimum High School Diploma required. Associates degree or higher preferred Three plus years' industrial inside sales/customer service experience managing external client accounts required OR safety equipment or services purchasing experience within the industrial safety or environmental industry. 2+years in industrial outside sales preferred. Proficient in the use of Microsoft Office (Word, Excel and Outlook) Two plus years ERP experience required. Knowledge of NAVISION a plus Inside Sales/Customer Service experience within the safety industry highly preferred Experience selling mill supply/metal tools preferred. Strong computer skills and understanding of spreadsheets Self-motivated and comfortable working with little to no direction Excellent interpersonal communication skills Willingness to travel a must. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is required to be in a stationary position over 90% of the time. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery, etc. The person will constantly operate a computer, speak over the phone, utilize a keyboard and other office productivity machinery, such as a calculator, copy machine, and computer printer. Must be able to converse verbally to exchange accurate information. Must be able to visually scan documents in detail to detect and identify needs. The employee must occasionally lift and/or move up to 10 pounds. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Position Type/Expected Hours of Work This is a full-time, direct hire position. Hours of operation are Monday through Friday, 8:00 am to 5pm. Overtime or weekend hours may be needed. Equal Opportunity Employment We are committed to providing equal employment opportunities. We recognize each individual's potential to offer significant contributions to our organization's growth and stability. E-Verify This Employer participates in E-Verify. Powered by JazzHR zDaAf71TYM
    $25k-33k yearly est. 2d ago
  • Customer Service - Beaumont College

    Williams & Williams 4.1company rating

    Customer service representative job in Beaumont, TX

    Job Description Customer Service: Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product. Above all, provide great customer service to all guests! The following positions are potentially available: Back of House Prep: Working at a quick pace and having a strong work ethic. Cleaning all prep equipment and dishes according to sanitation guidelines. Keeping the prep area and kitchen organized and clean. Assist the kitchen staff as needed. Cook: Follow recipe instructions and take directions from the manager in the fast pace of the kitchen. Food preparation. Keep a clean, sanitized and orderly kitchen. Posses a solid sense of timing and urgency. Food Packer: Follow recipe directions. Prepare product. Basic kitchen duties. Maintain clean and orderly kitchen. Follow nutrition and sanitation guidelines.
    $21k-29k yearly est. 21d ago
  • Marketing Representative

    Riceland Healthcare

    Customer service representative job in Beaumont, TX

    The IOP Program Outreach & Marketing Manager is responsible for growing census and referrals for Riceland's Intensive Outpatient Program (IOP) through provider outreach, community engagement, referral relationship development, and internal coordination. This role focuses on education, relationship-building, and patient flow support, while maintaining strict compliance with healthcare and behavioral health regulations. This position is non-clinical and works closely with clinical leadership, intake, and operations teams. Key ResponsibilitiesIOP Referral Development & Outreach Develop and maintain referral relationships with hospitals, PCPs, therapists, counselors, case managers, and community partners Educate referral sources on Riceland's IOP structure, admission criteria (high-level), services, and referral process Conduct in-person and virtual outreach visits to referral sources Coordinate facility tours and meetings with clinical staff when appropriate Community Engagement Represent Riceland at health fairs, networking events, and community meetings Build partnerships with community organizations and support groups Support family education sessions and program awareness initiatives Internal Coordination Work closely with intake and scheduling teams to ensure smooth referral conversion Communicate referral expectations accurately and avoid overpromising Identify and report referral barriers or operational gaps Marketing Materials & Program Promotion Ensure IOP marketing materials are current, accurate, and compliant Assist in ordering and maintaining adequate inventory of brochures, flyers, and referral forms Support digital and social media teams with IOP-specific messaging and outreach needs Reporting & Performance Tracking Track outreach activities, referral sources, and conversion trends Provide weekly or monthly reports on outreach efforts and referral performance Share market feedback, competitor insights, and growth opportunities with leadership Compliance & Professional Standards Maintain HIPAA compliance and patient confidentiality at all times Use only approved marketing language and materials Redirect all clinical questions to licensed clinicians Follow ethical marketing standards for behavioral health services QualificationsRequired 2-5 years of healthcare marketing, outreach, or provider relations experience Experience working with behavioral health, substance use, or outpatient programs preferred Strong interpersonal, communication, and relationship-building skills Ability to represent the organization professionally in clinical and community settings Comfortable with in-person outreach and public-facing responsibilities Powered by ExactHire:191425
    $40k-67k yearly est. 2d ago
  • Customer Service Representative

    HASC Personnel Services

    Customer service representative job in Sulphur, LA

    JOB TITLE: Customer Service Representative DEPARTMENT: Training CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed. Essential Job Responsibilities Customer Transactions Ensure a smooth check-in process for students Answer phone calls and help customers with questions or concerns Assist with company inquiries and scheduling issues Maintain confidentiality regarding students' information. Maintain a positive and professional attitude with customers Teamwork Work with other CSRs to answer phone calls in a timely manner Set up and break down instructor-led courses Lab Monitoring Observe student behaviors in the training rooms and computer labs Ensure the integrity of the testing processes is not compromised Assist students with questions and concerns Walk and stand for extended periods of time while monitoring students Encourage positive client learning and ensure customer service standards are upheld Live Online Proctor Checks in trainees and verifies identification prior to testing Monitors trainees throughout training event Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies Explains the course and/or exam processes Assists trainees with technical assistance related to course navigation, login process, or equipment setup Understands testing procedures for each exam and adheres to company quality and security measures Reports suspected irregularities or trainee behavior to management immediately Responsible for maintaining professional and respectful demeanor Assists with covering for lunches and breaks Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring Performs other duties as assigned Opening and Closing Lab Ensure labs are functional and operating in the mornings Print class rosters each morning and prepare for students Sanitize testing areas at end of each day Arm and disarm facility as assigned Additional Daily Lab Duties Ensure testing areas are sanitized between customers Communicate and coordinate with front counter Customer Service Representatives Score tests for select courses Troubleshoot computers when customers experience difficulties Competencies Communication Proficiencies Troubleshooting and multitasking Technical Capacity Customer/Client Focus Problem Solving/Analysis Teamwork Orientation Preferred Skills & Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience. Language Skills Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial. Reasoning Ability/ Decision Making Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V) Physical Demands While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Work Environment This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Reporting Responsibilities The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.
    $24k-32k yearly est. 60d+ ago
  • (In-person) Virtual Relationships Representative

    Rave Financial Credit Union

    Customer service representative job in Beaumont, TX

    Role: To assist members and potential members with their Credit Union needs via our centralized Smart Solutions Center. Provide information and promote a full range of products and services. Open accounts for members, and professionally handle the member's daily needs. Provide a variety of transaction services to members including loan interviewing, processing, closing, and disbursal. Knowledge and Skills: Experience One year to three years of similar or related experience. Education A high school education or GED. Interpersonal Skills A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and is usually of a personal or sensitive nature. Work may involve motivating, influencing or training others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary and often requires the ability to influence and/or sell ideas or services to others. Other Skills 1. Have above average listening and communication skills. 2. Have above average organizational skills. 3. Ability to operate general office equipment such as copier, computer, and other credit union provided equipment. 4. Must be able to operate related computer software as provided by the credit union. 5. Interviewing skills and techniques. 6. Be able to handle multiple, conflicting deadlines and projects. 7. Ability to generate essential reports, interpret data, and calculate ratios including the resolution of problems and incorrect information. 8. Working knowledge of lending analysis techniques. 9. Recognize acceptable forms of income verification and calculate personal income; including self employed individuals and income based on individual tax returns. 10. Properly identify acceptable forms of personal identification, with an awareness of possible fraud and/or forgery. 11. Have knowledge of the fundamentals of the financial industry, including the basic processes of other credit union departments and branches. 12. Understand negotiate instruments and the various clearing processes. Work Environment Provide all services via our Smart Solutions Center using specific video and queuing software.
    $26k-35k yearly est. Auto-Apply 6d ago
  • Inside Sales - Actuation and Valve Services

    John H. Carter Company 4.5company rating

    Customer service representative job in Sulphur, LA

    * Receive correspondence from external and internal customers which must be handled on a timely basis. * Tasks will include quoting, executing, final pricing, and invoicing. * Responsible for managing open order dates and work scope. * The ability to communicate clearly and effectively with multiple divisions. (Production, Outside Sales, Project Management, Customer) * Ability to research and identify necessary repair parts. * This job is demanding in terms of knowledge, skills, commitment, and all other job-related qualifications. Urgency and pressure for prompt, accurate results are routine. * Multi-tasking and the ability to handle and manage interruptions is expected. * Overtime, and after hour work can be required during outage season. * Understand and ensure that the JHC TCC (Total Customer Commitment) standards are upheld at all times. * Attend and participate in required trainings. * Participate in the after hour and weekend 'On-Call' rotation. * Always build and cultivate solid relationships. * Regular and predictable attendance is essential for this position. PLEASE NOTE: John H Carter Company is not accepting unsolicited assistance from search firms/employment agencies for this employment opportunity. Please, no phone calls or emails to any employee of John H Carter Company about this opening. All resumes submitted by search firms/employment agencies to any employee at John H Carter Company via-email, the Internet or in any form and/or method without a valid and executed search firm agreement in place for this position will be deemed the sole property of John H Carter Company; no fee will be paid in the event a candidate is hired by John H Carter Company as a result of the unsolicited referral or through other means. If you wish to become an approved agency to assist us in our employment efforts, please submit your request to ***********************
    $42k-59k yearly est. 15d ago
  • Customer Service Representative-Floater

    West Calcasieu Cameron Hospital 4.0company rating

    Customer service representative job in Sulphur, LA

    Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions SPECIFICATIONS Educational Requirements: Required: High School Diploma Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance. B. Experience Requirements: Prefer experience in exercise and fitness. C. Special Requirements: Basic Life Support -- Course C and Standard First Aid JOB RELATED HAZARDS Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
    $21k-28k yearly est. 60d+ ago
  • Financial Service Representative I

    Third Coast Bank 4.1company rating

    Customer service representative job in Beaumont, TX

    Essential Functions: The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations. The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. JOB DUITES: New Accounts * Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB. * Responsible for maintaining current knowledge of bank products and services offered. * Open new accounts and service existing accounts for personal and commercial customers. * Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.) * Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.) * Update customer files, signature cards, resolutions, etc. for bank records. * Screen personal account holders via ChexSystems. * Screen commercial accounts via FIS eAccess/ChexSystems online * Process ATM/Debit Card and check order requests. * Establish and reset online banking access through NetTeller. * Cross-sell bank products and services to new and existing bank customers. * Open, close and service certificate of deposits for personal and commercial customers * Process Individual Retirement Accounts (IRA) opening, closing, and transfer request. * Establish and update new account files. * Maintain daily rate sheet. * Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier). Teller Line * Maintain and operate a teller cash drawer. * Assist bank customers with account deposits, check cashing, and savings and checking withdrawals. * Process loan payments. * Issue Cashiers checks and money orders. * Keep records of money and negotiable instruments as required per banking regulations. * Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation. * Answer general account questions for bank customers. * Cross-sell bank products and services. * Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS. * Balance cash drawer at the close of the business day. * File all proof work at the close of the business day. Safe Deposit Box: (if applicable at your assigned branch location) * Open and close safe deposit boxes via FIS. * Establish and update safe deposit box account files. * Prepare new and updated safe deposit box contracts. * Allow access to Safe Deposit Box Vault to customers. * Complete entry tickets for customers accessing box and enter the data into FIS. * Maintain current job knowledge and adhere to all bank policies and procedures Maintain current job knowledge of bank products and services. Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center. Answer telephones, answer questions and direct callers to proper Bank personnel. Assume responsibility for various department functions in the absence of staff members or in overwhelming situations. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. * High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred. * Intermediate experience, knowledge and training in branch operation activities, terminology and products and services. * Knowledge of related state and federal banking compliance regulations, and other Bank operational policies. * Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
    $29k-39k yearly est. 30d ago
  • Inside Sales Support

    KSB America Corporation 4.3company rating

    Customer service representative job in Port Arthur, TX

    KSB is a leading supplier of pumps, valves and related service. Our reliable, high-efficiency products are used in applications wherever fluids need to be transported or shut off, covering everything from building services,industry and water transport to waste water treatment, power plant processes and mining. Founded in 1871 in Frankenthal, Germany, the company has a presence on all continents with its own sales and marketing organisations and manufacturing facilities. Around the globe, more than 190 service centres and around 3,500 service specialists are on hand to provide local inspection, servicing, maintenance and repair services under the KSB SupremeServ brand. Innovative technology that is the fruit of KSB's research and development activities forms the basis for the company's success. People. Passion. Performance. It is these three success factors that make KSB the company it is today. At KSB, we recognise that it is people who actually make the difference - the people we employ and the people we serve. This is why we are committed to equal rights and treatment worldwide and never lose sight of the aspects ecology and sustainability when manufacturing our products. OVERVIEW The Inside Sales Support reports directly to the Customer Service & Materials Manager and is the main liaison between the Customer/Sales Team and the Operations team. The coordinator will give proactive updates an communication to the customer/sales rep. In addition to gathering information, preparing quotes, planning dates, and following the life of the repair or pump until it ships. RESPONSIBILITIES: Quoting/Item Creation: Analyze drawing specifications to prepare comprehensive cost estimates Conduct research to obtain data on labor cost, materials, and production times Coordinate with the sales team during the bidding process Input cost data into company database Present cost estimates to upper management Filing, scanning, electronically filing, and other administrative duties as assigned Confer with engineers Collect historical cost data to estimate costs for current or future products Planning/Scheduling: Create and maintain comprehensive schedules using ERP system to maintain customer committed dates Communicate with customer when we will not be able to meet scheduled commitments. Work closely with project managers, department heads, and other stakeholders to gather information and input for schedule development Communicate with Operations when improvements need to be made to manage increased workloads Collaborate with project managers and team leads to allocate resources effectively based on project requirements and organizational priorities Ensure that resources, including personnel, equipment, and materials, are available as needed to meet project milestones Identify potential risks and obstacles that may impact project timelines Develop contingency plans and work closely with project teams to address and mitigate risks Regularly communicate schedule updates and changes to relevant stakeholders Facilitate communication between different departments and teams to ensure a cohesive understanding of project timelines and dependencies Monitor project progress against established schedules and key performance indicators (KPIs) Analyze variances and deviations, providing recommendations for corrective actions. Collaborate with project managers, team leads, and other stakeholders to understand project requirements and constraints Foster a collaborative environment to ensure alignment on project goals and timelines. Maintain accurate and up-to-date project schedules, documentation, and related records. Ensure that all scheduling processes and decisions are well-documented for future reference Conduct regular reviews and audits of schedules to ensure accuracy and alignment with project objectives Implement quality assurance measures to enhance the reliability of scheduling data Capacity Planning: Monitor capacity and coordinate with operations on future demand and capacity needs QUALIFICATIONS: High School diploma or GED required Bachelor's degree in related field (preferred) 2+ years of relevant experience in project scheduling and proficiency in project management software (preferred) Able to communicate effectively and professionally. Excellent customer service skills with co-workers, internal and external customers Strong analytical, communication, and problem-solving skills are essential for success in this role Excellent written and oral communication skills High energy and a self-starter that can work in a fast pace environment. Ability to multi-task, prioritize, and follow-up on assignments Job Type: Full-time Pay: $50,000.00 - $65,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Health insurance Paid time off Vision insurance Work Location: In person KSB Group is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. KSB makes hiring decisions based solely on qualifications, merit, and business needs at the time. We value employees who take the initiative and are committed to our company; Employees who take responsibility and for whom business success is the focus of their actions. In return, we offer fair framework conditions for collective wages and pensions, flexible working time models, individual training opportunities and the best career prospects.
    $50k-65k yearly Auto-Apply 60d+ ago
  • Inside Sales Representative

    Bishop Lifting Products Inc. 4.3company rating

    Customer service representative job in Sulphur, LA

    Our Mission : Bishop Lifting Products, Inc. is the most trusted name in the lifting world. It has the deep expertise, services, and support to solve both routine and complex lifting challenges. We have the above and below-the-hook inventory customers need when they need it. And we have a culture of service and support that puts customer satisfaction first. Job Purpose: Assist the branch in communicating with customers, entering orders, troubleshooting issues and other various administrative duties. Key Duties and Responsibilities: Source new sales growth opportunities through inbound lead follow up, proactive calls and emails. Record, track, and follow up on quotes/estimates. Assist in greeting customers and aiding with recommendations of product type, quality, and quantity of merchandise sought for purchase. Compute charges for merchandise or services and handles payments in a timely and professional manner. Assisting in corporate inventory controls. Route qualified opportunities to the appropriate sales executives for further development and closure. Assist branch in administrative functions such as recordkeeping, billing, time and attendance, accounting functions and communication with corporate departments. Perform other functions as required. Job Requirements: Attention to detail and accuracy Excellent customer service skills (friendly, courteous and helpful) Strong phone etiquette and experience dialing multiple calls per day Excellent written and oral communication skills Proficiency in Microsoft Word, Excel and Outlook (At least 1 year required) At least 5 years of sales experience preferred (Inside or Outside) High sense of urgency in regards to deadlines Self reliance, lack of supervision required in daily tasks Willingness to reach out to potential or existing customers with a helpful attitude Must be able to pass a pre-employment background check, drug test, and physical if applicable Must be authorized to work in the United States without sponsorship Bishop Lifting Products, Inc. and it's subsidiaries are an Affirmative Action and Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Are you looking for an opportunity to become part of a rapidly-growing industry? Bishop Lifting Products, Inc. is looking for talent that will hold true to our mission while maintaining the safety and knowledge that we have valued since we were founded in 1984. Apply today! We're ready to help you start your new career path.
    $34k-48k yearly est. Auto-Apply 34d ago
  • Custodial Customer Representative

    Efficient Systems

    Customer service representative job in Beaumont, TX

    Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area. Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment. Job Description ESSENTIAL DUTIES AND RESPONSIBILITIES: • Answer incoming calls professionally. • Verify and update patient demographics with each patient related call as needed. • Screen callers to determine caller's needs. • Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines. • Transfer calls to the clinics according to protocol. • Answer caller questions according to protocol. • Take and forward messages to the appropriate party. • Provide exceptional customer service to all callers. • Maintain cultural sensitivity when dealing with customers and coworkers. • Respond to customer inquiries. OTHER DUTIES AND RESPONSIBILITIES: • Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility. • Compliance: o Knowledgeable of and compliant with laws and regulations governing area of responsibility. o Responsible for reporting any potentially non-compliant conduct. o Cooperate fully with our Compliance Officer in upholding our Compliance Plan • Act as a team player in all work situations. • Always consider “what is the right thing” when making a decision. • Maintain a safe work environment. • Look for ways to improve job quality and create a fun work atmosphere. • Assist financial screeners with filing, copying and other office duties during lower call volume periods. • Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication. • May assist with training other Call Center Attendants. • Performs other duties and responsibilities as requested. Qualifications Requirements A. Education / Experience: • High School diploma or GED preferred. • One year phone service preferred. • One year medical facility preferred. Additional Information Knowledge, skills and abilities: • Fluent in both English and Spanish preferred. • Good telephone etiquette and excellent keyboard skills • Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients. • Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines. • The capacity to maintain the trust of the customers as well as customer confidentiality.
    $31k-51k yearly est. 1d ago
  • Financial Service Representative I

    Third Coast Bank 4.1company rating

    Customer service representative job in Beaumont, TX

    Job Description Essential Functions: The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations. The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations. JOB DUITES: New Accounts Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB. Responsible for maintaining current knowledge of bank products and services offered. Open new accounts and service existing accounts for personal and commercial customers. Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.) Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.) Update customer files, signature cards, resolutions, etc. for bank records. Screen personal account holders via ChexSystems. Screen commercial accounts via FIS eAccess/ChexSystems online Process ATM/Debit Card and check order requests. Establish and reset online banking access through NetTeller. Cross-sell bank products and services to new and existing bank customers. Open, close and service certificate of deposits for personal and commercial customers Process Individual Retirement Accounts (IRA) opening, closing, and transfer request. Establish and update new account files. Maintain daily rate sheet. Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier). Teller Line Maintain and operate a teller cash drawer. Assist bank customers with account deposits, check cashing, and savings and checking withdrawals. Process loan payments. Issue Cashiers checks and money orders. Keep records of money and negotiable instruments as required per banking regulations. Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation. Answer general account questions for bank customers. Cross-sell bank products and services. Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS. Balance cash drawer at the close of the business day. File all proof work at the close of the business day. Safe Deposit Box: (if applicable at your assigned branch location) Open and close safe deposit boxes via FIS. Establish and update safe deposit box account files. Prepare new and updated safe deposit box contracts. Allow access to Safe Deposit Box Vault to customers. Complete entry tickets for customers accessing box and enter the data into FIS. Maintain current job knowledge and adhere to all bank policies and procedures Maintain current job knowledge of bank products and services. Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center. Answer telephones, answer questions and direct callers to proper Bank personnel. Assume responsibility for various department functions in the absence of staff members or in overwhelming situations. Supervisory Responsibility: This position has no supervisory responsibilities. Job Type: This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm. Travel: No travel is expected for this position. Work Environment: This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers. Physical Demands: This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching. Mental Demands: The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions. Education and Experience: These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines. High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred. Intermediate experience, knowledge and training in branch operation activities, terminology and products and services. Knowledge of related state and federal banking compliance regulations, and other Bank operational policies. Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
    $29k-39k yearly est. 2d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Port Arthur, TX?

The average customer service representative in Port Arthur, TX earns between $22,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Port Arthur, TX

$29,000

What are the biggest employers of Customer Service Representatives in Port Arthur, TX?

The biggest employers of Customer Service Representatives in Port Arthur, TX are:
  1. Domino's Pizza
  2. 24HR Safety, LLC
  3. Domino's Franchise
  4. Specialty Distribution Group
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