Customer service representative jobs in Portsmouth, VA - 770 jobs

**Lead Customer Service Representative (Dispatch Operations)** **Schedule:** Tuesday - Saturday | 6:00 AM - 3:00 PM **Pay Rate:** Starting at **$** **21.00/hr** **Assignment Type:** Onsite This is **not a traditional customer service role** . The **Lead CSR** plays a critical role in a **fast-paced Costco delivery warehouse** , serving as the central communication hub between in-home delivery driver teams, contractor leadership, and RXO operations. This role is **dispatch-heavy** , requires constant real-time decision-making, and demands a calm, confident communicator who can hold teams accountable while maintaining professionalism. The ideal candidate brings maturity, hands-on experience, and the ability to speak firmly and respectfully to a primarily male driver workforce. **Key Responsibilities** **Dispatch & Route Oversight** + Monitor **6-10 active delivery routes daily** + Maintain continuous phone contact with driver teams during deliveries + Keep teams on schedule, confirm delivery updates, reroute as needed, and document issues + Address performance concerns and escalate non-compliance to contractor leadership + Track and manage route exceptions, delays, and escalations in real time **Customer Escalation Support** + Communicate directly with customers during in-home deliveries when drivers need support + De-escalate complaints and clarify service expectations + Act as a liaison between customers and drivers to protect the customer experience and brand reputation **Warehouse Check-In Support (Morning Duties)** + Direct returning driver teams on trash segregation and haul-away drop zones + Ensure all drivers complete required Costco check-in procedures + Identify, document, and report missing assets or non-compliance issues **Team Leadership & Communication** + Serve as the lead resource for CSR support staff during the shift + Provide guidance, direction, and escalation support + Capture daily service disruptions, late departures, and unscanned badges + Share insights, issues, and recommendations with the Operations Manager **Required Qualifications** + **Fluent in both Spanish and English** (must speak, listen, and translate clearly) + **3+ years of experience** in dispatch, logistics, or field operations _(Appliance or furniture delivery experience strongly preferred)_ + Strong phone presence - calm under pressure, assertive, and professional + Comfortable working in a **warehouse environment** with live driver communication + Reliable, professional demeanor - this is a **customer-facing role** , even when behind the scenes **Preferred Experience** + Background in **appliance installation, furniture assembly, handyman, or trade work** + Previous leadership experience in dispatch, warehouse, or delivery operations + Familiarity with **Descartes Route Planner, CLX, or other TMS platforms** **Schedule & Flexibility** + **Tuesday - Saturday required** (Sunday off guaranteed) + Holiday periods may require a **6-day operation** + Ability to rotate hours based on operational needs + First Shift: **6:00 AM - 3:00 PM** **Ideal Candidate Profile** We're looking for a **mature, confident professional** who can command respect, communicate clearly, and stay composed in a high-pressure environment. Candidates with hands-on, real-world experience naturally succeed in this role. This position is critical to keeping one of our **busiest delivery operations** running smoothly in the Chesapeake market. **Apply today if you're ready to step into a leadership-focused dispatch role where your communication skills and operational judgment truly matter.** **Pay Details:** $21.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Seeking a motivated individual for an opportunity to grow. Work Schedule: 7am-5pm Monday thru Thursday; 7am-4pm Friday Starting Pay: $18-22 depending on experience Our Ideal Candidate is: Solutions Oriented - You have good judgment and are a problem solver. Ability to think on your feet and find solutions. You are detail oriented and curious. Customer Service Driven - You are always looking to do what is right for the customer and the company. You act with a sense of urgency and confidence. You are trustworthy and are able to connect with customers via written and verbal communication. Team Player - You strive to work as a team and connect with your peers. You are able to work with all different personalities. You keep a positive attitude even during stressful situations. You are a quick learner and are not afraid to try new things. Proficient computer skills - including Typing, Email, record keeping, POS operation, word processing, and spreadsheets Experience with NetSuite POS is beneficial The position of inside sales representative requires you to proactively engage with customers via phone, email, and messaging throughout the entire sales cycle. Within this role you are providing superior customer service while growing your own book of business through using sales strategies. The position allows you to work with a variety of customers and products. The position will allow you to grow through product training and team-building. Job Duties: Learning the inventory. Assist customers within the showroom and process orders on the sales floor, phone calls, or email correspondence. Understand and demonstrate products to the customer Generating new sales opportunities Responsible for putting in customer orders and quotes. Communicating with customer and team with customers' requests/orders. Communicates with outside sales representatives on customer orders, requirements, and leads. Learn to identify and solve customer problems and what is needed per DOT spec. Research and qualify new leads. Help others with taking work load off them to help with quotes, cold calls, follow ups, etc. Resolve customer issues quickly to retain customer satisfaction and loyalty. Explaining and demonstrating features of products and services. Load/unload customer orders. Maintain a clean work environment. This will include sweeping, mopping, etc. work areas as needed. Clean, maintain and organize Warehouse stock, stockroom and showroom shelves. Develop meaningful customer relationships to encourage loyalty and grow sales. Assist with Annual Inventory Improve methods of storing/organizing material. Candidate must be able to learn field applications of products Follow up on leads Make outgoing calls to educate our customers on current promotions Qualifications & Suggested Skills: Good intrapersonal skills. Relationship Building Ability to do repeatedly lift up to 35 lbs. Ability to learn Word, Excel, Adobe, and any new technology the company may switch to. Organized Exceptional communication skills (verbally and written) Time management Positive attitude and work ethic Problem Solving Skills Working with a team Professionalism and ability to work with different personalities Ability to work independently within a fast paced team environment Equal Opportunity Employer Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance Experience: Customer service: 1 year (Preferred) Ability to Relocate: Yorktown, VA 23692: Relocate before starting work (Required) Work Location: In person

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions. The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank's products and services. Position Accountabilities Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner. Greet and provide exceptional service in person and by telephone/email. Provide accurate information regarding Bank services, products, policies and procedures. Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services. Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management) Complete forms and other required documents and follow Bank policies and procedures. Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes. Perform all duties of a Teller to include: Provide excellent client experience Perform basic client and cash transactions Balance cash each day Identify referral opportunities to contribute to branch goals Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares' BSA/AML Policy and Procedures Identify risk and escalate concerns through proper channels Develop and maintain knowledge of bank products, services, including other lines of business Ability to learn and adapt to changing digital channels Perform other duties as assigned. Organizational Relationship This position reports to Branch location leadership. Position Qualifications Education & Experience High school diploma or equivalent (GED). One (1) or more years of experience in a client service and/or a cross-trained teller position Previous cash handling experience preferred Knowledge & Skills Excellent customer service skills Excellent oral and written communication skills Ability to exercise sound business judgment Proficient computer skills Ability to handle multiple tasks with attention to details Flexible, able to adapt to change Shifts may vary for each position offering, depending on business need Able to stand for extended periods of time and lift objects up to 30 pounds Some local travel possible Salary offered will be based on several factors including but not limited to education, work experience, certifications, etc. This position is also eligible to participate in either an applicable incentive compensation plan for the position or a discretionary profit sharing bonus program. General information on our comprehensive benefits package can be found by visiting about/careers/benefits. We are proud to be an Equal Employment Opportunity employer. We maintain a drug-free workplace. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

ABNB Federal Credit Union is dedicated to being the best place you will ever work, starting with our comprehensive employee benefits package, which features affordable medical, dental, and vision plans to support your well-being and future growth in addition to: Paid time off that begins accruing on your first day Enjoy 11 paid federal holidays each year, giving you more time to relax and recharge 401(k) matching up to 4% with immediate vesting, plus an additional 2% match with future vesting Company-paid short-term, long-term disability, and employee life and AD&D coverage A tuition reimbursement benefit which reflects our investment in your future Competitive pay along with opportunities for annual raises and promotions Paid community involvement opportunities offer rewarding chances to network, make a positive impact, and get involved in meaningful local initiatives A supportive environment which fosters an employee-centric workplace where growth and member relationships are prioritized The Contact Center Specialist is responsible for all activities to support members; including but not limited to online banking message center, online account opening, chat, e-mail, faxes, both inbound and outbound member phone calls, etc. Accurately and effectively process service requests received through remote channels. Develops new business opportunities through outbound calling and digital messaging by proactively making product and service recommendations. Key Responsibilities Performs daily operational responsibilities within the Contact Center. Effectively and efficiently practices first touch resolution in researching, processing, and responding to service requests through all inbound calls and digital channels. Utilizes policies and procedures, resources, and product guides to deliver accurate responses in all remote channels. Identifies financial service needs and educates members on the best options and finds solutions to meet financial objectives and goals. Ability to work independently and meet all goals and responsibilities with minimal supervision. Provides resolutions that are within established policies, procedures, and level of authority, or escalating recommendations to management. Assists with members to de-escalate and resolve problems. Is a subject matter expert in inbound member calls and digital channels, provides support including member troubleshooting and effectively communicates, verbally and in writing, technical solutions in non-technical terms. Meets all member expectations as well as assigned quality and productivity goals. Proactively looks for ways to solve and improve remote channel processes, reporting any inefficiencies for improved member experience. Collaborates with other support departments and or with 3rd party vendors, developing constructive cooperative relationships. Assists in all department tasks as needed. Performs other job-related duties as assigned. Requirements Education: A high school education or GED; additional college courses or continuing education preferred. Experience: One to three years of similar or related experience. Familiarity with windows-based computer equipment and software is required. Previous experience with Microsoft Office Suite and online banking software applications is preferred. Interpersonal Skills: Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication. A passion for technology and training/educating people around technology is desired. Other Skills: 1. Must have ability to multi-task time management and organizational abilities. 2. Ability to communicate in a polite and professional manner utilizing technology to include but not limited to email, online chat, and by phone.3.Ability to resolve conflict using de-escalation and critical thinking skills.4. Ability to effectively access and interpret information on computer screens, documents, and reports.5. General knowledge of computer equipment and related software. Experience with Microsoft Suite is desired (Outlook, Teams, Word, Excel, PowerPoint, & SharePoint) 6.Ability to effectively troubleshoot computer related issues. Physical Requirements: Qualifications include sitting at a computer for extended periods of time and wearing a headset; and being able to lift/carry up to 10 pounds. Work Environment: In Office Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, marital status, pregnancy, disability, or protected veterans' status.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record

Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets Requirements What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Benefits Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays!

ProSidian is a Management and Operations Consulting Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. We help forward-thinking clients solve problems and improve operations. With a reputation for its strong CONUS/OCONUS practice spanning six solution areas, ProSidian services focus on the broad spectrum of Risk Management, Compliance, Business Process, IT Effectiveness, Energy & Sustainability, and Human Capital. Launched by former Big 4 Management Consultants; our multidisciplinary teams bring together the talents of nearly 190 professionals globally to complete a wide variety of engagements for Private Companies, Fortune 1,000 Enterprises, and Government Agencies of all sizes. Our Services are deployed across the enterprise, target drivers of economic profit (growth, margin, and efficiency), and are aligned at the intersections of assets, processes, policies, and people delivering value. ProSidian clients represent a broad spectrum of industries to include but are not limited to Energy, Manufacturing, Chemical, Retail, Healthcare, Telecommunications, Hospitality, Pharmaceuticals, Banking & Financial Services, Transportation, Federal and State Government Agencies. Learn More About ProSidian Consulting at ****************** Job Description ProSidian Seeks a Workforce Relations Specialist in CONUS/OCONUS - Norfolk, VA to support an engagement for an agency within the United States Department of Commerce that focuses on the conditions of the oceans, major waterways, and the atmosphere. Dedicated to the understanding and stewardship of the environment, the Agency's mission is to understand and predict changes in climate, weather, oceans, and coasts, to share that knowledge and information with others, and to conserve and manage coastal and marine ecosystems and resources. The ProSidian Engagement Team Members work to provide multi-functional mediation and/or arbitration services for conflict resolution among personnel in various offices and platforms of the National Oceanic and Atmospheric Administration (NOAA). Creating a safe, civil, and productive work environment is paramount to the mission of the NOAA and its offices. The purpose of conflict resolution within NOAA offices is to acknowledge and address conflicts before they become a serious issue. Workforce Relations Specialist Candidates shall work to support requirements for Program Support and The Workforce Relations Specialist will provide mediation for conflict resolution among various offices and platforms within the National Oceanic and Atmospheric Administration's Office of Marine and Aviation Operations (OMAO). This person will collaborate with the OMAO Human Resources team to provide support conflict resolution on a variety of complex employee relations matters. These matters include disciplinary actions, policy interpretation, employee issues, unpleasant event occurrences, etc. The ideal candidate will collaborate with OMAO to act as a neutral third-party mediator and resolve conflicts that promote a safe, transparent, and productive work environment. Responsibilities include, but are not limited to: Lead detailed, factual employee relations reviews and summarize findings in a written report. Research and understand agency policies, guidelines, etc. to better assess conflict. Collaborate with OMAO personnel and HR to review current and potential conflicts that arise in employee/agency interactions. Provide completely neutral guidance to effective conflict resolution. Provide guidance to the OMAO and its employees in various matters. Identify mediation trends and adhere to best conflict resolution practices. Have a strong understanding of federal government business operations and work process. Support project teams and program managers and provide daily execution assigned work functions. Summarize issues and findings in a clear and logical manner. Have strong analytical and problem solving skills. Qualifications The Workforce Relations Specialist shall have consecutive employment in a position with comparable responsibilities within the past five (5) years, Must be able to use a computer to communicate via email; and proficient in Microsoft Office Products (Word/Excel/Power point) and related tools and technology required for the position. Work products shall be thorough, accurate, appropriately documented, and comply with established criteria. The candidate shall ensure that duties are performed in a competent and professional manner that meets milestones/delivery schedules as outlined. To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required: Bachelor's degree from an accredited college or university in a relevant field with at least five years of experience in mediation, arbitration, law, human resources, and formal conflict resolution. Bachelor's degree REQUIRED, Master's degree preferred. Mediation/arbitration training REQUIRED with proof of extensive work history within the industry and/or credentials. At least 5 years relevant experience in mediation/arbitration. Experience in formal alternative dispute resolution (ADR) services is a plus, but not required. Ability to work effectively both independently and as part of a team. Candidate must have strong attention to detail and organizational skills. Demonstrated ability to propose possible resolutions to complex technical, managerial or operational problems. Demonstrated leadership, management, organizational, and decision-making skills. Demonstrated proactivity, attention to detail, working within deadlines, and ability to juggle multiple priorities in a fast-paced environment. Excellent interpersonal skills and client service provision. Excellent written and verbal communication skills. Experience in project administration and management procedures strongly preferred. Experience in the use of database applications and presentation software desirable. Intermediate level proficiency in MS Excel and other MS Office Suite programs. Requires proficiency in the use of Microsoft Office with an emphasis on Excel spreadsheet skills, PowerPoint, Internet and e-mail applications. Understanding and proficiency in financial and project management systems and procedures. TRAVEL: Travel as coordinated with the technical point of contact and approved in writing by the Contracting Officer in advance, is allowed, in accordance with Federal Travel Regulations. LOCATION: Work shall be conducted at the CONUS/OCONUS - Norfolk, VA U.S. Citizenship Required Excellent oral and written communication skills Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe) All ProSidian staff must be determined eligible for a “Facility Access Authorization” (also referred to as an “Employment Authorization”) by the USG's designated Security Office. #HRJobs #MediationJobs #ArbitrationJobs #ConflictResolutionJobs #NOAAJobs #IDEAL Additional Information As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed; establish, manage, pursue, and fulfill annual goals and objectives with at least three (3) Goals for each of the firms Eight Prosidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting. CORE COMPETENCIES Teamwork - ability to foster teamwork collaboratively as a participant, and effectively as a team leader Leadership - ability to guide and lead colleagues on projects and initiatives Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people Communication - ability to effectively communicate to stakeholders of all levels orally and in writing Motivation - persistent in pursuit of quality and optimal client and company solutions Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or work streams Judgment - exercises prudence and insight in decision-making process while mindful of other stakeholders and long-term ramifications Organization - ability to manage projects and activity, and prioritize tasks ----------- ------------ ------------ OTHER REQUIREMENTS Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint and Word, and proficient with Adobe Acrobat, data analytic tools, and Visio with the ability to quickly learn other tools as necessary. Commitment - to work with smart, interesting people with diverse backgrounds to solve the biggest challenges across private, public and social sectors Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together Humility - exhibits grace in success and failure while doing meaningful work where skills have impact and make a difference Willingness - to constantly learn, share, and grow and to view the world as their classroom ------------ ------------ ------------ BENEFITS AND HIGHLIGHTS ProSidian Employee Benefits and Highlights: Your good health and well-being are important to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. That's why we are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently include the following for Full Time Employees: Competitive Compensation: Pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. For medical and dental benefits, the Company contributes a fixed dollar amount each month towards the plan you elect. Contributions are deducted on a Pre-tax basis. Group Medical Health Insurance Benefits: ProSidian partners with BC/BS, to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife. Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP. 401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options are available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match. Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in your life. Currently these benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given. Pre-Tax Payment Programs: Pre-Tax Payment Programs currently exist in the form of a Premium Only Plan (POP). These Plans offer a full Flexible Spending Account (FSA) Plan and a tax benefit for eligible employees. Purchasing Discounts & Savings Plans: We want you to achieve financial success. We offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy on a daily basis. Security Clearance: Due to the nature of our consulting engagements there are Security Clearance requirements for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials. ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to 5k for all referrals employed for 90 days for candidates submitted through our Referral Program. Performance Incentives: Due to the nature of our consulting engagements there are performance incentives associated with each new client that each employee works to pursue and support. Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent day care expenses on a pre-tax basis. You determine your projected expenses for the Plan Year and then elect to set aside a portion of each paycheck into your FSA. Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you have the option to elect supplemental life insurance. D&D covers death or dismemberment from an accident only. Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability. ---------- ------------ ------------ ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines. ProSidian Consulting has made a pledge to the Hiring Our Heroes Program of the U.S. Chamber of Commerce Foundation and the “I Hire Military” Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status. Furthermore, we believe in "HONOR ABOVE ALL" - be successful while doing things the right way. The pride comes out of the challenge; the reward is excellence in the work. FOR EASY APPLICATION USE OUR CAREER SITE LOCATED ON ************************* OR SEND YOUR RESUME'S, BIOS, AND SALARY EXPECTATION / RATES TO ***********************. ONLY CANDIDATES WITH REQUIRED CRITERIA ARE CONSIDERED. Be sure to place the job reference code in the subject line of your email. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.

Ready to build your future? We're Groundworks, North America's leading foundation repair and water management specialist. We're more than a company - we're a team driven by purpose. As a Top Workplace, we're looking for top talent to fuel our mission: to protect, repair, and improve our customers' greatest asset - their home. But what makes us a great place to work? Here, you'll find real career growth, comprehensive and affordable benefits, a culture that values hard work and innovation, and company ownership equity. Whether you're starting your career or looking for your next big move, we offer hands-on training, advancement opportunities, and the chance to make a real impact every day. Join us and lay the foundation for your success. Apply today! Groundworks is seeking talented Call Center Representatives to join our tribe in Virginia Beach, VA! Our call center representatives, called Appointment Center Specialists, are responsible for are the first point of contact our customers have with our brand, whether they are inquiring about a new service, extending a membership, or seeking resolution. You will answer and place calls in a fast-paced call center environment, book appointments for new services, and sell service memberships to our customers. Duties and Responsibilities Answer inbound calls and make warm outbound calls. All calls are warm, no cold calling! Must be positive and motivated with excellent communications skills Ability to adapt quickly to changes in work strategy Maintain customer information Performs other duties as assigned. It is an essential function of this job that the employee regularly and reliably reports to work on time each working day Qualifications Good phone skills and a competitive nature Must be comfortable using computers 1+ years of customer service experience or retail and/or customer facing experience that demonstrates ability to communicate with a customer with sensitive and potential sales environment Requirements & Perks Average earners take home $20-23+/hr! ($14/hr + $3 bonus per each appointment booked & ran) Full-time Rotating weekends required Onsite: 1741 Corporate Landing Pkwy, Virginia Beach, VA 23454 Physical Requirements Ability to sit at a workstation and utilize keyboard, mouse, and computer. Continual daily use of computers in performing tasks. Entering text or data using a keyboard. What we Provide: Competitive Pay Employee Company Ownership Opportunities Industry Leading Training Programs Leadership Development and Career Growth Tracks Comprehensive and Affordable Benefits Package Top Workplace with Award Winning Culture

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day. Benefits Call Center Representative ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: * Previous call center experience with high-volume calls * Experience with healthcare or employer benefits (highly preferred) * Keyboarding and MS Office proficiency * Basic computer knowledge (command prompts, shortcuts, troubleshooting) * Excellent verbal and written communication skills * Strong problem-solving skills * Ability to multitask effectively * Ability to work independently with minimal supervision * High school diploma or GED * Successful background check & drug test (includes education and employment verification) * Must be 18 years of age or older Key Duties: * Help participants understand plan options and provisions * Respond to client inquiries via phone and web * Complete customer-related transactions with limited supervision * Meet accuracy and timeliness standards * Document calls thoroughly in the case management system * Complete callbacks promptly and escalate when necessary * Follow call center policies, procedures, and performance metrics * Provide guidance on required forms and next steps * Perform additional duties as assigned * Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050. Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form. Complete the form and then email it as an attachment to ********************. You may also click here to access Conduent's ADAAA Accommodation Policy.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00. Job Description What You'll Do You'll make residential customers feel "at home" with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What's In It for You? You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a "selling machine" isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the "flying solo" nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: * High school diploma, GED, or relevant work experience. * Excellent computer skills. * Effective communication skills and ability to multi-task. * Excellent interpersonal skills and teamwork. * Excellent ability to persuade others through direct/indirect influence. * Ability to quickly establish customer relationships in a fast environment. * Demonstrated capacity to thrive in a high-change, often ambiguous business environment. * Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: * Telecommunications industry experience. * 1+ years in a sales quota environment. * 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Company Cox Communications, Inc. Job Family Group Sales Job Profile Inbound Sales Representative - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $16.58. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $15,348.00. Job Description What You'll Do You'll make residential customers feel “at home” with our products and services. That means being an Einstein about everything we offer as well as a whiz around the marketing campaigns that fuel those inbound calls. This is a quota, commission-based gig, so your earnings are in your hands. One way to do this will be to be super responsive to customer inquiries, resolving issues lickety-split, all while keeping callers in-the-know about the latest solutions we have to offer. You'll help to solve customer requests so you can handle some of the more challenging sales situations yourself. You may also pick up the phone to support other departments with overflow calls. As you grow your skills, you'll have the opportunity to support your peers in the sales team through best practice sharing and peer coaching. What's In It for You? You'll be sold on Cox's great, highly competitive pay, generous incentives, and other compensation perks (401k + company matching, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more. Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. We also know it's important to work alongside colleagues who “get you”. At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported. Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate your rainmaking sales skills in other sectors where we operate like cleantech, health care and new forms of transportation mobility. Who You Are You're someone who anticipates customers' needs so you can not only offer them what they need now, but also what they'll need next. But your idea of being a “selling machine” isn't about pushing products, it's about listening, and fitting a customer to the solution that works best for them. People tell you you're a good listener, and you bring that rare gift into your workplace, leading to a remarkable response reflex. You resolve issues like a Nobel Peace Prize nominee, and understand that, despite the “flying solo” nature of remote sales work, you're also a proud member of a tight-knit team. Relationships come easy to you, and you're not afraid of change, computers, or clowns. Eh, maybe not the clowns. Others look to you for leadership, guidance, and support when needed. Qualifications: Minimum: • High school diploma, GED, or relevant work experience. • Excellent computer skills. • Effective communication skills and ability to multi-task. • Excellent interpersonal skills and teamwork. • Excellent ability to persuade others through direct/indirect influence. • Ability to quickly establish customer relationships in a fast environment. • Demonstrated capacity to thrive in a high-change, often ambiguous business environment. • Demonstrated ability to seek out and seize opportunities and take initiative with little or no direction. Preferred: • Telecommunications industry experience. • 1+ years in a sales quota environment. • 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.). Join the Cox family of businesses and make your mark today! Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Imagine being part of a company where your growth is valued and your journey is supported. Imagine yourself at Langley Federal Credit Union, where we're dedicated to shaping a meaningful path together. You belong at Langley. Langley Federal Credit Union is one of the 100 largest credit unions in the United States, with over $5B in assets and over 400,000 members. We are constantly growing and have recently expanded to neighboring states and other parts of Virginia. Langley is committed to being the best place you will ever work, and it all begins with our comprehensive employee benefits package, which includes affordable medical, dental, and vision plans in addition to: Investing in You: Educational Assistance, encompassing books, lab fees, registration costs, and more. Support for Student Loan Repayment. Abundant Career Growth Opportunities. Time Off That Matters: Generous Paid Vacation that starts accumulating from day one, progressively increasing with every five years of service, up to a maximum cap. Celebrate 13 Paid Holidays, including your birthday and the day following Thanksgiving; enjoy Floating Holidays too! Paid Sick Time for all team members. Financial Security: Highly competitive 401K plan featuring a 6% company match, with immediate vesting with a ROTH IRA option. Company-covered short- and long-term disability insurance. Complimentary Life Insurance and the choice of additional Voluntary Life Insurance. Flexible Health Care and Dependent Care benefits. Langley Federal Credit Union is currently hiring for a Full Time Senior Loan Fulfillment Representative to work a hybrid schedule from our Oyster Point office in Newport News, VA. Job Summary: Coordinates and processes a high volume of loan products and services in the Loan Fulfillment department to support Consumer Lending, while serving as a senior-level subject matter expert in funding operations. In addition to performing all core Loan Fulfillment Representative duties, the Senior Loan Fulfillment Representative plays a key role in ensuring operational excellence, accuracy, compliance, and continuous process improvement across the team. Essential Functions, Duties, and Responsibilities: Performs all duties of a Loan Fulfillment Representative. Trains and mentors both new and existing Loan Fulfillment Representatives, providing onboarding support, ongoing coaching, knowledge reinforcement, and performance guidance. Maintains, reviews, and updates training material to ensure accuracy, compliance, and operational consistency. Assists leadership with reporting, tracking, and auditing functions. Partners with leadership to conduct quality reviews and delivers feedback to team members to improve accuracy and performance. Assists with deterring, identifying, and escalating potential fraudulent activity. Conducts a meticulous second layer of verification on high-risk transactions. Handles and resolves escalated member and internal service issues, exercising sound judgment and professionalism. Assumes operational responsibility in the absence of the manager. Identifies opportunities for process improvement and efficiency within the department and collaborates with leadership for implementation. Demonstrates strong leadership abilities by modeling expected behaviors and fostering a positive, high-performing team environment. Qualifications: Associate's degree and two years of experience in consumer lending operations, loan funding, or a related high-volume financial services role required, or an equivalent combination of education and experience. Experience must include: Performing verification, auditing, or quality control functions within loan processing or funding. Training or onboarding employees in a loan operations or financial services environment. Independently resolving complex or escalated loan funding scenarios. Our Keys to Success: Service Champion - Adopts a service orientation, building trusting relationships and delivering value for associates, members, and communities. Langley Ambassadors - Demonstrates a passion for Langley's vision, encouraging diversity, equity and inclusion while considering Langley's values when making decisions and taking accountability for delivering results. Agile in Action - Adapts to changes in the business, demonstrating innovation to improve Langley and advance the business into the future. Team Driven - Collaborates across Langley, communicating with transparency and prioritizing a team-based approach that delivers optimal outcomes for associates, members, and communities. Continuous Learners - Maintains an understanding of Langley's business and how value is delivered to members and actively pursues opportunities to grow oneself and strengthen the organization. Physical Requirements: The physical demands described here must be met by an employee to successfully perform this position's essential functions, duties, and responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. While performing the duties of this job, the employee is constantly required to sit or stand for extended periods of time and use their arms, hands, and fingers to operate standard office equipment like a mouse, keyboard, phone, etc. Specific vision requirements for the job include close vision (at twenty inches or less). Hearing and speaking clearly is needed to interact with coworkers, members, and vendors. Working Conditions: The work environment characteristics described here represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Work is generally performed in a climate-controlled office environment where the noise level is typically quiet to moderate. This job description is not designed to cover or contain a comprehensive listing of functions, duties, or responsibilities required by the employee. Functions, duties, and responsibilities may change, or new ones may be assigned at any time, with or without notice.

ONSITE - Chesapeake, VA Monday - Friday | 8:30 AM - 5:30 PM EST Pay: $16/hour- please note this rate may be below your state's minimum wage. Consider this when applying. Some overtime may be required. Growth opportunities! Health benefits for you and your family, including medical, dental, and vision, starting on day 1! About the Role As a Benefits Call Center Representative, you'll support employees by answering incoming calls and helping them understand their healthcare, retirement, and other benefit options. You'll handle a steady call volume while navigating multiple systems and may also assist with back-office tasks like claims processing and general administrative work. Your strong communication skills, reliability, and ability to deliver excellent customer service will help create a positive experience for every caller. Requirements: We're looking for candidates with strong customer service skills and natural empathy. To succeed in this role, you must have: • Previous call center experience with high-volume calls • Experience with healthcare or employer benefits (highly preferred) • Keyboarding and MS Office proficiency • Basic computer knowledge (command prompts, shortcuts, troubleshooting) • Excellent verbal and written communication skills • Strong problem-solving skills • Ability to multitask effectively • Ability to work independently with minimal supervision • High school diploma or GED • Successful background check & drug test (includes education and employment verification) • Must be 18 years of age or older Key Duties: • Help participants understand plan options and provisions • Respond to client inquiries via phone and web • Complete customer-related transactions with limited supervision • Meet accuracy and timeliness standards • Document calls thoroughly in the case management system • Complete callbacks promptly and escalate when necessary • Follow call center policies, procedures, and performance metrics • Provide guidance on required forms and next steps • Perform additional duties as assigned • Comply with all company policies and standards Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $29,640 - $37,050.

Job Description Call Center Representative (Part-Time) Company: notify MD Pay: $17.50/hr At notify MD, our Call Center Representatives do more than just answer phones - they provide vital support and drive meaningful outcomes for our customer's callers. Role Overview: Professional, in-office role managing inbound calls. No telemarketing or hard sales! You will greet callers, take messages, and route callers using our state-of-the-art call center tools. Requirements: Excellent English (written and verbal) Comfortable with Windows and the ability to type 35 WPM Punctual and dependable Bilingual skills are a plus, but not required Schedule: Part-time (evenings/weekends). One week of training required prior to moving to a set schedule. notify MD is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. Job Posted by ApplicantPro

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Description We are seeking candidates with prior clinical experience, to join our team. This position will be responsible for scheduling all non-surgical office appointments, responding to incoming phone calls from established patients and other external callers, and communication with sites to ensure that patient phone call requests are resolved in a timely manner. This role is critical to creating a positive first impression for the practice and to show patients a "we care" attitude. Evaluate patient's needs and determine appropriate site and provider of care. Register patients by gathering demographic information with the highest possible proficiency, and verify existing data. Promptly and courteously answer and screen incoming calls and route them appropriately according to established customer service guidelines. Prioritize calls using courteous and professional attitude to ensure the highest satisfaction from patients. Verify and/or confirm appointments for patients. Provide various types of information to assist patients. Arrange the services of an interpreter when deemed necessary Ensure that all new patient medical notes from referring providers are scanned into electronic medical chart. Qualifications Possesses strong oral and written communication skills for corresponding with physicians, patients, fellow employees, third party insurance company representatives. Athena experience preferred Previous experience as RN, LPN, Medical Assistant Must possess strong customer skills Additional Information All your information will be kept confidential according to EEO guidelines.

JOB Posting JOB TITLE: Reservation Agent DEPARTMENT: Rental Boats REPORTS TO: Circle of Boating Manager/ General Manager The Reservation Agent is responsible for carrying out reservation operations for the marina, with a primary focus on customer service and their rental requirements. This role involves engaging with customers both over the phone and in person at the marina, always prioritizing exceptional service. The Reservation Agent is expected to maintain a professional company image in all forms of communication. Given the fast-paced nature of the environment, the ability to work under pressure is essential. DUTIES AND RESPONSIBILITIES: Schedule reservations, inputting all check-in and check-out dates and times into the company reservations system. Provide the highest level of customer and guest service by promptly addressing all requests from customers and their rental needs Answer online inquires and responds to these inquires in a timely manner Performs opening and closing job duties EDUCATION AND EXPERIENCE: Excellent customer service skills - known as someone who goes above and beyond Ability to answer phones in a professional manner Must have a positive attitude Must have highly effective communication skills and time management skills WORKING CONDITIONS/PHYSICAL REQUIREMENTS: Must be able to independently lift, carry, push, and pull up to thirty (30) pounds Must be able to swim or be willing to wear a personal flotation device in instances of emergency Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally Must be able to work flexible hours based on the needs of the property to include weekends and holidays as needed. STATEMENT OF PURPOSE This document provides descriptive information about the above Suntex Marinas position. Work actually performed by incumbents in this position may vary. Although this document may be used for recruiting, staffing, or career planning, the information contained herein should only be used as a guideline or recommendation for the content of and qualifications for this position. An individual's ability to meet the qualifications and capabilities described in this document is not a guarantee of employment or promotion. Suntex Marinas reserves the right to make changes to this document as deemed necessary without providing advance written notice. Suntex Marinas provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, marital status, veteran status, or any other consideration made unlawful by federal, state, or local laws. Suntex Marinas is committed to providing reasonable accommodation for qualified applicants, and employees with disabilities to ensure they enjoy equal access to all employment opportunities and benefits of employment as required by the Americans with Disabilities Act.

**Job Title:** Transportation Representative **Company:** Adecco Staffing Adecco Staffing is seeking a **Transportation Representative** to support our clients operations. This role plays a key part in ensuring timely, cost-effective product delivery by coordinating with carriers, sales teams, brokers, and customer service. **Key Responsibilities:** + Serve as the primary point of contact between transportation carriers and sales teams + Track shipments in real time using FourKites and provide status updates + Identify, communicate, and help resolve delivery and service issues + Enter and manage delivery data; support decisions on missed appointments + Coordinate and reschedule delivery appointments as needed + Monitor high-profile accounts and provide enhanced follow-up on service issues **Qualifications:** + High school diploma or GED required; Bachelor's degree preferred + 2+ years of experience in transportation, logistics, or customer service + Strong written and verbal communication skills + Proficiency with Microsoft Office (Excel, Word) and order processing systems + Ability to multitask, analyze situations, and solve problems in a fast-paced environment + Team-oriented mindset with strong collaboration skills **Apply today** to join Adecco Staffing and support a leading manufacturing company's transportation and logistics operations. **Pay Details:** $24.00 per hour Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled Military connected talent encouraged to apply To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to ********************************************** The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable: + The California Fair Chance Act + Los Angeles City Fair Chance Ordinance + Los Angeles County Fair Chance Ordinance for Employers + San Francisco Fair Chance Ordinance **Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Job Description Love the HVAC industry? Thrive on solving problems and helping customers stay comfortable year-round? If you're a skilled troubleshooter with a passion for service, we want to meet you! Miller's Services is looking for an HVAC Service Expert to deliver top-tier service by diagnosing and repairing heating and cooling systems with precision and care. This role empowers customers to make informed, confident decisions about their home comfort solutions. What We Offer Competitive pay, benefits, and opportunities to grow with us Incentive pay through bonus and spiff program The chance to make a big impact in a growing, family-owned business A supportive team that values safety, kindness, ownership, family and community Many advancement opportunities Retirement Plan with a company match Training and development Paid time off, Holiday pay & paid birthdays! What You'll Do Complete all general HVAC in-home service calls Establish customer rapport to sell the right products and services Ask proper lifestyle questions to troubleshoot heating and cooling system malfunctions Educate and assist customers in choosing the best finance options and maintenance plans Explain replacement opportunities for aging, inefficient or underperforming systems Understand your service criteria and hold yourself accountable for exceeding revenue goals Show yourself as professional and knowledgeable to win new referrals and repeat business Work alongside customer service and dispatch to ensure overall success of the business Maintain a clean, organized job site and well inventoried truck Participate actively in all training exercises, morning meetings, and events Train and mentor apprentices to ensure quick, accurate repairs and installations Be accurate and timely with invoices, timecards, curbside feedback and option sheets What We're Looking For 3 plus years of knowledge of residential HVAC codes and ability to make on-the-job decisions regarding troubleshooting, diagnostics and ultimate service of the systems Developed proven track record in heating and cooling systems including ability to draw simple diagrams, read blueprints and other diagrams Strong verbal and written communication skills High integrity with advanced social skills and ability to make solid connections Highly organized with exceptional follow-through abilities Competitive individual contributor who also loves to win as a team A valid driver's license with a clean, safe driving record Powered by JazzHR 0k7f2BTEHO