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Customer service representative jobs in Prescott Valley, AZ

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  • Customer Relations Representative - State Farm Agent Team Member

    Eric Strobel-State Farm Agent

    Customer service representative job in Prescott Valley, AZ

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development Flexible schedule Health insurance ROLE DESCRIPTION: As a Customer Care Team Member with the Eric Strobel Insurance Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Manage customer inquiries and resolve issues. Maintain client records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. QUALIFICATIONS: Strong communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Insurance License required Bilingual Spanish preferred
    $30k-41k yearly est. 15d ago
  • Land Use Specialist I or II - Development Services (Prescott)

    Yavapai County, Az 3.8company rating

    Customer service representative job in Prescott, AZ

    The Development Services department is seeking a qualified Land Use Specialist to join our team in Prescott! LAND USE SPECIALIST I OR LAND USE SPECIALIST II At Yavapai County Government, we uphold our core values of Compassion, Integrity, Collaboration, and Innovation in our daily operations. We do what we do because we care for our community and because people matter. We seek to attract and retain an exceptional workforce, valuing individuals dedicated to making a difference in the community they live and work while showcasing their skills. We are looking for a candidate with outstanding communication skills and a keen attention to detail. The ideal applicant will possess experience in property site inspections, zoning ordinances, and a solid understanding of land use regulations. We are accepting applications for either a Land Use Specialist I or Land Use Specialist II position, contingent upon the qualifications and skill sets of eligible applicants. Review complete classification specification for Land Use Specialist I and/or Land Use Specialist II Hiring range for Land Use Specialist I: $20.17 - $25.71 per hour depending on qualifications Hiring range for Land Use Specialist II: $23.35 - $29.77 per hour depending on qualifications Land Use Specialist I Minimum Qualifications: Education: High school diploma or equivalent. Experience: A minimum of one (1) year of experience in zoning activities or related field. Additional Requirements: Must possess a valid Arizona driver's license. Must obtain Level I certification from the Code Enforcement League of Arizona within six (6) months of hire. Land Use Specialist II Minimum Qualifications: Education: High school diploma or equivalent. Experience: A minimum of two (2) years of experience in zoning activities or related field. Additional Requirements: Must possess a valid Arizona driver's license. Must obtain Level II Zoning Certification from the Code Enforcement League of Arizona within six (6) months of hire.
    $20.2-25.7 hourly 5d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Customer service representative job in Prescott Valley, AZ

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records
    $29k-37k yearly est. 1d ago
  • Customer Service Rep

    Western News & Info

    Customer service representative job in Prescott Valley, AZ

    Full-time Description Are you a skilled communicator with a passion for helping others? Do you thrive in dynamic, customer-focused environments? We are excited to present an opportunity for a dedicated Customer Service Representative to join our team. As a cornerstone of our organization, you will play a pivotal role in ensuring exceptional customer experiences, resolving inquiries, and fostering positive relationships. If you possess excellent interpersonal skills, a problem-solving mindset, and an unwavering commitment to customer satisfaction, we invite you to explore this role and contribute to our mission of delivering unparalleled service. Join us as at Prescott Newspapers today! Position Summary: Performs customer service to insure continued satisfaction and increase subscription sales via office and phone communication. Essential Functions: 1. Has contact with customers over the phone and in office in a courteous and professional manner, displaying composure and diplomacy. 2. Maintains high quality of customer satisfaction. 3. Takes and records payments from customers and balances daily. 4. Inputs circulation billing and customer information (i.e. start, stops, etc.) into circulation operating system, also inputs subscriber information and records payment of mail subscriptions into system. 5. Performs retention objective on telephone and over the counter interaction with potential and current customers. 6. Sends complimentary copies and/or rate sheets. Computes costs of subscriptions. 7. Performs weekly processing of daily reports needed for newspaper delivery. 8. Processes, prepares, and mails subscriber renewal notices, and promotional mailings for timely receipt. 9. Starts 12 week samples on a weekly basis to be delivered by independent contractors 10. Sends advance letters to each new 12 week sample to inform them of their upcoming newspaper delivery. 11. Ability to deal with pressure of delivery and billing deadlines. 12. Prepares periodicals postal report for the newspaper. 13. Exceeds customer's expectations in a courteous and professional manner. A customer is anyone who contributes directly or indirectly to the revenues of the organization. 14. Basic knowledge of office equipment including computers, email, fax machines, scanners and copiers. Types 50 words per minute accurately 15. Provides technical support for digital/online subscribers 16. Communicates digital issues with circulation management and web development team. 17. Contacts expiring subscribers before they stop and secure payment to save account. 18. Follows up with new subscribers to verify start/service, solicit payment and upsell to EZ-Pay. 19. Contacts scheduled to stop and recent stopped subscribers to save accounts. 20. Contacts Welcome Wagon and WNI event starts to continue subscriptions. 21. Contact EZ-Pay accounts to up-sell longer subscription lengths. 22. Call vacation stops that have not restarted. 23. Miscellaneous duties and Special Projects as assigned.
    $28k-37k yearly est. 60d+ ago
  • Service Department

    Prescott Honda

    Customer service representative job in Prescott, AZ

    Detailer Lube Tech Porter Service Service Advisor Service Manager Shuttle Driver Flat Rate Technician Window Tint Technician Customer Service Representative
    $28k-37k yearly est. 60d+ ago
  • york-dodge-service-department

    York Dodge Chrysler Jeep Ram

    Customer service representative job in Prescott, AZ

    * Detailer * Lube Tech * Porter Service * Service Advisor * Service Manager * Shuttle Driver * Flat Rate Technician * Window Tint Technician * Customer Service Representative
    $28k-37k yearly est. 40d ago
  • CUSTOMER SERVICE REPRESENTATIVE-FT

    Cutter Holding Co

    Customer service representative job in Prescott, AZ

    Job DescriptionDescription: $17.00/hr starting pay, increases to $19.00/hr after successful completion of probationary period. (Applicant understands this is an entry level position and some key components of the successful completion of the probationary period are: attendance, behavior and learning ability). Summary Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter Aviation and must be an exceptional relationship builder with the drive to provide world-class customer service. The CSR is effectively the Company's store-front at the facility. He/she is the internal representative of our company, to our aircraft owners, operators, business partners, and to the business aviation community. Key Duties Actively uses the following to meet customer needs: Acknowledge customer dissatisfaction and resolve complaints. Refer unresolved customer grievances to designated departments. Monitor the arrival, parking, refueling, loading, and departure of all aircraft. Determine charges for services requested, collect payments, or arrange for billing. Reservation process; keep records of customer interactions and transactions. Record details of inquiries. Driving of passengers and or crew members on and off airfield to designation i.e. hotel, main airport, aircraft etc. Complete contract forms, prepare change of address records, and issue service discontinuance orders, using computers. Catering to customers; confer with customers by telephone or in person in order to provide information about products and services. Ensure proper FAA and TSA rules and regulations are followed. Perform airfield management activities, which may include escorting passengers and or crew member's airfield via different traveling modes i.e. walking or driving of company vehicle. Check and verify correct orders i.e. fuel and catering, are placed & dispatched to Line Service Technicians. Solicit sale of new or additional services or products. Maintain air-to-ground and point-to-point radio contact with aircraft. Direct activities related to dispatching, routing, and tracking transportation vehicles such as aircraft. Other duties and responsibilities as assigned. Requirements: Requirements and Skills Must be able to multitask. 1-3 years of Customer Service Experience. Strong interpersonal and communication skills. Have professional appearance and mannerisms. Excellent Organizational and Customer Service skills with a sincere desire to assist customers. Must have computer skills. Ability to use radio communication, phonetic alphabet and military time. Other Requirements: Clean driving record. Able to pass a background check. Ability to pass a drug screening test.
    $17-19 hourly 1d ago
  • Customer Service Representative I

    Canyon Aeroconnect

    Customer service representative job in Prescott, AZ

    is NOT available for Remote Work. This position must meet Export Control compliance requirements, therefore a "US Person" as defined by 22 C.F.R. § 120.15 is required. "US Person" includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. About Canyon AeroConnect Canyon AeroConnect is a global leader in mission-critical communication systems for aerospace applications. We specialize in advanced analog and digital radio systems, intercoms, audio management, VHF/UHF solutions, and more-trusted by aviation professionals worldwide. Position Summary We're looking for a detail-oriented and customer-focused Customer Service Representative I to manage the full B2B sales order lifecycle-from order intake to fulfillment. This role is the heartbeat of our sales operations, ensuring smooth communication across departments and top-notch service to our customers. You'll be responsible for processing new orders, managing quotes, tracking shipments, handling returns, and supporting external sales teams. If you're organized, tech-savvy, and passionate about customer service, we want to hear from you! Responsibilities Order & Quotation Management * Process quotes and sales orders using CRM and ERP (Oracle) systems * Review purchase orders for pricing, terms, and delivery accuracy * Track order progress and proactively communicate updates Returns & Replacements * Issue return authorizations and process credit or replacement orders * Ensure approvals are obtained and customer expectations are managed Customer Support & Relationship Management * Respond to customer inquiries via phone and email * Provide order status updates, suggest product solutions, and resolve issues * Build strong customer relationships through clear, timely communication CRM & Data Entry * Maintain accurate records of customer information, opportunities, and interactions * Update CRM with quote status, communications, and follow-ups Cross-Functional Collaboration * Coordinate with operations, engineering, production control, and account management teams to ensure accurate and timely order fulfillment Documentation * Organize and file all sales-related documents in accordance with company standards Regular & Reliable Attendance * Consistent physical presence is required to effectively perform the job duties necessary for the role, such as immediate availability for customer interactions or team collaboration * Employees must be physically onsite to perform the essential functions of their jobs whenever they are scheduled to work Additional Responsibilities * Log and manage customer complaints * Maintain regular, reliable onsite attendance * Uphold company policies, ethics, and EH&S standards * Perform other duties as assigned * This position may include part-time marketing responsibilities as needed Qualifications Required: * High School Diploma or GED * 2+ years of customer service experience * Strong computer skills: Microsoft Word, Excel, Outlook * Excellent phone etiquette and written communication skills * Strong attention to detail, organizational, and multitasking abilities Preferred: * Experience with ERP (Oracle) and CRM systems * Previous experience in order management or B2B customer service * Knowledge of AS9100 standards or aerospace products is a plus * Ability to type 40+ words per minute Key Skills * B2B Customer Service * Sales Order Processing * CRM & ERP (Oracle) * Communication & Follow-Up * Attention to Detail * Time Management * Team Collaboration Work Environment & Physical Requirements * Office-based; must be physically present onsite during scheduled work hours * Light physical activity (lifting up to 10 lbs.) * Prolonged periods at a computer or workstation * Quiet, climate-controlled office environment Why Join Us? * Be part of a mission-driven company supporting global aerospace innovation * Work with a collaborative and passionate team * Competitive compensation and benefits * Opportunities for professional growth and training Canyon AeroConnect is an Equal Opportunity Employer. Reasonable accommodations may be made for qualified individuals with disabilities.
    $28k-37k yearly est. 4d ago
  • Customer Service Representative - State Farm Agent Team Member

    Scott Smith-State Farm Agent

    Customer service representative job in Prescott, AZ

    Job DescriptionBenefits: Hourly Plus Commission Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Scott Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $28k-37k yearly est. 27d ago
  • Event Marketing Representative

    Esler Companies

    Customer service representative job in Prescott Valley, AZ

    Are you looking for a part time, entry level opportunity where your people skills and life experience are valued? Esler Companies - Renewal by Andersen, America's leading replacement window and door company, is hiring for Event Marketing Representatives in your area. In this role, you'll receive paid training, and attend community events on the weekends such as fairs, festivals, and home shows. You will speak with homeowners about their projects and introducing them to our industry leading products and services. Ideal for those seeking part-time or those simply seeking a rewarding entry level role, this is a great chance to make a difference while enjoying flexible hours and great company. Apply today, we're hiring immediately! Responsibilities * Greet and engage homeowners in friendly conversation. * Listen to homeowners' needs and share helpful information. * Invite attendees to enter a giveaway and schedule consultations with our Sales team. * Assist with setup and takedown of display materials (up to 30 lbs). Qualifications * Weekend availability. * Strong communication skills. * Positive, approachable, and adaptable. * Access to reliable transportation and a valid driver's license. * Ability to lift up to 30 lbs for event setup. Why This Role Might Be Right for You * You enjoy meaningful conversations and helping others. * You're looking for a flexible part time schedule that fits your lifestyle. * You want to stay active and engaged in your community. * You appreciate working with a company that values integrity and service. Benefits * Paid training provided; perfect for those with no prior experience. * Supportive team environment. * Mileage reimbursement for travel. * Weekly and monthly bonuses with no earning cap. * Eligible for 401(k) participation and company match. * Opportunities to give back through community programs. Empowered to be Extraordinary. We believe in our people. And that's why we empower you to develop a career path that supports your unique voice and talents. THE ESLER COMPANIES - RENEWAL BY ANDERSEN STORY Renewal by Andersen is the full-service window-replacement division of 120-year-old Andersen Corporation, the owner of the most trusted family of window brands in America. RbA was founded to redefine the industry and offer a different-and better-window-replacement experience. Esler Companies is the holding company for Renewal by Andersen of Nevada, Arizona, Colorado, Oklahoma, North Texas, Central Texas, Greater Philadelphia, Southern New England and Portland, Maine, with sales and marketing engines in Northborough, Massachusetts & Austin, Texas. Voted a USA Today Top Workplace in the Construction Industry. We are a proud equal-opportunity employer. We are committed to fair hiring practices and to creating a welcoming environment for all team members. Esler Companies LLC is committed to maintaining a safe, healthy, and drug-free workplace for all teammates. Please note that we participate in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. Esler Companies will often use SMS to communicate with candidates. Candidates can choose to opt-out at any time. Posted Salary Range USD $20.00 - USD $35.00 /Hr.
    $20-35 hourly 60d+ ago
  • Customer Service Supervisor / Human Resources Recruitment Coordinator

    Brightspring Health Services

    Customer service representative job in Prescott Valley, AZ

    Our Company All Ways Caring HomeCare The Customer Service Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customer service to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance. External Job Description Understands and ensures adherence to the agreed plan of care for each client in your caseload Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies Monitors and escalates changes in client's plan of care, services or condition Ensures proper documentation and record-keeping for agency payers Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified Coordinates or supports new hire on-boarding as well as employee exit meetings Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS Coordinates Personnel Action Forms (PAF) for assigned service site(s) Ensures compliance with federal, state, and local employment laws and regulations Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker Other duties as assigned Qualifications High school diploma or GED; some college coursework or Associates degree preferred Two or more years of community service, client service or staffing experience Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT) One to two years of Human Resources with high volume recruiting experience preferred One to two years in a supervisory role preferred Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred Ability to make decisions quickly, and manage confidential information Excellent customer service skills and experience working with the public in a friendly and professional manner General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services Minimal travel may be required About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Salary Range USD $19.00 - $21.00 / Hour
    $19-21 hourly Auto-Apply 60d+ ago
  • Customer Service Rep(09210) - 1100 East State Route 260, Suite C-3

    Domino's Franchise

    Customer service representative job in Cottonwood, AZ

    ABOUT THE JOB Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $28k-37k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Andrew Bailor-State Farm Agent

    Customer service representative job in Sedona, AZ

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-37k yearly est. 10d ago
  • Customer Service Representative

    Sarah's Shop 4.4company rating

    Customer service representative job in Camp Verde, AZ

    The Customer Service Representative will receive inbound service calls from existing and prospective clients, internal and external departments. While interacting with customers, the Representative will answer inquiries, resolve issues, respond to customer requests, uncover and explore sales opportunities for additional products and services and make qualified sales referrals. Works independently in servicing customers on a wide variety of products and services. Works with various departments to reconcile customer issues while attempting to limit future occurrences. Essential Job Responsibilities: Assist customers with account inquiries, servicing needs and issue resolution. Consistently deliver customer service that is knowledgeable, patient, prompt, empathetic and courteous. Research and provide verification and documentation of customer issues and resolution. Represent our customers in resolving issues by contacting other departments of expertise as needed. Build rapport and strengthen customer relationships while servicing customer needs. Maintain a thorough knowledge and understanding of First Niagara products and services. Effectively educates customers on the features and benefits of First Niagara products and services and is able to identify and recognize customer needs and opportunities to offer additional or enhance current products and services. Effectively recognize and act upon client retention opportunities. Provides customers first call resolution by coordinating and following up with other departments or lines of business as appropriate. Refer customer to appropriate department for sale closure. Meets and exceed established sales and production goals while contributing to the overall sales success of the team, Contact Center, and First Niagara. Adheres to established center and First Niagara policies and procedures related to servicing, sales, regulatory compliance and quality. Acts as a peer partner to other Contact Center employees, including recently hired employees. Provide guidance and assistance to less experienced representatives in person or via telephone. Works collaboratively in a team environment to achieve team, department, and business commitments Shows initiative and takes action with an appropriate level of independence. Supports and participates in changes to policies and procedures and is supportive of management decisions. Receptive to coaching and feedback, possess desire to meet/exceed goals and solve customer issues in a fast paced environment. Demonstrates flexibility in working additional hours based on business needs. Desired Skills and Experience Requirements: HS diploma or GED Minimum 1 year of Customer Service and/or Call center experience. Evening and weekend availability preferred. Ability to communicate effectively and clearly, both orally and in writing. Ability to communicate effectively and professionally with others, including exhibiting a courteous and conscientious business- like manner in the workplace Aptitude for working in a confidential and organized environment Must be able to represent department and First Niagara in a professional manner through actions and appearance. Must be able to attend a paid training program. Must demonstrate flexibility in working evening and weekend shifts. Predictable and reliable attendance and punctuality are essential functions of this position
    $29k-37k yearly est. 60d+ ago
  • Retail Customer Service Representative

    Verde Canyon Railroad

    Customer service representative job in Clarkdale, AZ

    Verde Canyon Railroad in Clarkdale, AZ is looking for one retail customer service representative to join our 57 person strong team. We are located on 300 N Broadway. Our ideal candidate is attentive, ambitious, and reliable. Maintain a habitual smile • Assist in sales, inventory and presentation of gift shop products • Create a fun and entertaining environment with passengers • Maintain a safe environment for passengers • Greet and direct passengers at the train station Enthusiastic, energetic and motivated • Ability to listen and connect with people • Ability to think through problems and stressful situations Job Type: Part Time Application Questions Are you willing to undergo a background check, in accordance with local law/regulations?
    $28k-37k yearly est. 60d+ ago
  • Representative - Inside Sales

    Wesco 4.6company rating

    Customer service representative job in Cottonwood, AZ

    As a Representative - Inside Sales, you will interact with existing customers, to increase sales of the Company's products and/or services. You will obtain, create, and up-sell orders, creating customer satisfaction and adding value to the customer's buying experience. You will focus on proactive selling techniques to add business or expand current book of accounts. You will collaborate with outside sales to ensure goals are being met. Responsibilities: Obtains orders through email and telephone calls, verifies and enters items, transfers orders to fulfillment, explains stock-outs and expected delivery dates. Increases orders by suggesting related items, explaining features, and checks customer's buying history. Owns, qualifies and develops opportunities passed from marketing, outside sales, and national accounts. Identifies ways for continuous improvement of processes. Prepares, generates, and follows up on verbal or written quotations to secure orders, or determine reason for loss of order. Reviews open customer order reports and takes action on open items, including those items that may be at risk in meeting customer's promised delivery date. Maintains distribution system backorder report, associated customer expediting report and notices, and customer notification. Reports industry trends, competitive pricing and customer feedback to management. Qualifications: High School Degree or Equivalent required; Bachelors' degree preferred Requires knowledge and experience in sales and sales administration; still acquiring higher level knowledge and skills, however fully competent and productive professional contributor (2-4 years) Familiar with Microsoft Office, and ability to perform basic computer skills Ability to perform multiple tasks simultaneously Working in team environment Communicate clearly, both verbally and in written form Attention to detail Ability to prospect and market concepts to existing and potentially new accounts Take action and solve a range of problems that may be difficult but are not typically complex Identify and define problems and possible solutions independently; chooses among existing solutions Ability to work independently with general supervision #LI-SC1
    $36k-68k yearly est. Auto-Apply 60d+ ago
  • Land Use Specialist I or II - Development Services (Cottonwood)

    Yavapai County, Az 3.8company rating

    Customer service representative job in Cottonwood, AZ

    The Development Services department is seeking a qualified Land Use Specialist to join our team! LAND USE SPECIALIST I OR LAND USE SPECIALIST II At Yavapai County Government, we uphold our core values of Compassion, Integrity, Collaboration, and Innovation in our daily operations. We do what we do because we care for our community and because people matter. We seek to attract and retain an exceptional workforce, valuing individuals dedicated to making a difference in the community they live and work while showcasing their skills. We are looking for a candidate with outstanding communication skills and a keen attention to detail. The ideal applicant will possess experience in property site inspections, zoning ordinances, and a solid understanding of land use regulations. We are accepting applications for either a Land Use Specialist I or Land Use Specialist II position, contingent upon the qualifications and skill sets of eligible applicants. Review complete classification specification for Land Use Specialist I and/or Land Use Specialist II Hiring range for Land Use Specialist I: $20.17 - $25.71 per hour depending on qualifications Hiring range for Land Use Specialist II: $23.35 - $29.77 per hour depending on qualifications Land Use Specialist I Minimum Qualifications: Education: High school diploma or equivalent. Experience: A minimum of one (1) year of experience in zoning activities or related field. Additional Requirements: Must possess a valid Arizona driver's license. Must obtain Level I certification from the Code Enforcement League of Arizona within six (6) months of hire. Land Use Specialist II Minimum Qualifications: Education: High school diploma or equivalent. Experience: A minimum of two (2) years of experience in zoning activities or related field. Additional Requirements: Must possess a valid Arizona driver's license. Must obtain Level II Zoning Certification from the Code Enforcement League of Arizona within six (6) months of hire.
    $20.2-25.7 hourly 5d ago
  • Customer Service Representative I

    Canyon Aeroconnect

    Customer service representative job in Prescott, AZ

    Job DescriptionSalary: Customer Service Representative I is NOT available for Remote Work. This position must meet Export Control compliance requirements, therefore a US Person as defined by 22 C.F.R. 120.15 is required. US Person includes US Citizen, lawful permanent resident, refugee, or asylee. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. About Canyon AeroConnect Canyon AeroConnect is a global leader in mission-critical communication systems for aerospace applications. We specialize in advanced analog and digital radio systems, intercoms, audio management, VHF/UHF solutions, and moretrusted by aviation professionals worldwide. Position Summary Were looking for a detail-oriented and customer-focused Customer Service Representative I to manage the full B2B sales order lifecyclefrom order intake to fulfillment. This role is the heartbeat of our sales operations, ensuring smooth communication across departments and top-notch service to our customers. Youll be responsible for processing new orders, managing quotes, tracking shipments, handling returns, and supporting external sales teams. If you're organized, tech-savvy, and passionate about customer service, we want to hear from you! Responsibilities Order & Quotation Management Process quotes and sales orders using CRM and ERP (Oracle) systems Review purchase orders for pricing, terms, and delivery accuracy Track order progress and proactively communicate updates Returns & Replacements Issue return authorizations and process credit or replacement orders Ensure approvals are obtained and customer expectations are managed Customer Support & Relationship Management Respond to customer inquiries via phone and email Provide order status updates, suggest product solutions, and resolve issues Build strong customer relationships through clear, timely communication CRM & Data Entry Maintain accurate records of customer information, opportunities, and interactions Update CRM with quote status, communications, and follow-ups Cross-Functional Collaboration Coordinate with operations, engineering, production control, and account management teams to ensure accurate and timely order fulfillment Documentation Organize and file all sales-related documents in accordance with company standards Regular & Reliable Attendance Consistent physical presence is required to effectively perform the job duties necessary for the role, such as immediate availability for customer interactions or team collaboration Employees must be physically onsite to perform the essential functions of their jobs whenever they are scheduled to work Additional Responsibilities Log and manage customer complaints Maintain regular, reliable onsite attendance Uphold company policies, ethics, and EH&S standards Perform other duties as assigned This position may include part-time marketing responsibilities as needed Qualifications Required: High School Diploma or GED 2+ years of customer service experience Strong computer skills: Microsoft Word, Excel, Outlook Excellent phone etiquette and written communication skills Strong attention to detail, organizational, and multitasking abilities Preferred: Experience with ERP (Oracle) and CRM systems Previous experience in order management or B2B customer service Knowledge of AS9100 standards or aerospace products is a plus Ability to type 40+ words per minute Key Skills B2B Customer Service Sales Order Processing CRM & ERP (Oracle) Communication & Follow-Up Attention to Detail Time Management Team Collaboration Work Environment & Physical Requirements Office-based; must be physically present onsite during scheduled work hours Light physical activity (lifting up to 10 lbs.) Prolonged periods at a computer or workstation Quiet, climate-controlled office environment Why Join Us? Be part of a mission-driven company supporting global aerospace innovation Work with a collaborative and passionate team Competitive compensation and benefits Opportunities for professional growth and training Canyon AeroConnect is an Equal Opportunity Employer. Reasonable accommodations may be made for qualified individuals with disabilities.
    $28k-37k yearly est. 2d ago
  • Customer Service Rep(07585) - 452 W. Finnie Flat Rd.1 #B

    Domino's Franchise

    Customer service representative job in Camp Verde, AZ

    Job Description Domino's Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for us: • Schedule - We offer flexible scheduling & opportunities for overtime • Perks - Discounts on menu items, safe work environment, & opportunities for growth • Benefits - Domino's offers excellent benefits (eligibility dependent on hours worked/week) What we're looking for in our Store Team Members: • Demonstrates ability to maintain food and team member safety • Excellent customer service skills • Ability to operate store technology • Ability to assist with store operations Qualifications Minimum job requirements: • Must be 16 years of age or older Additional Information At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores!
    $28k-37k yearly est. 11d ago
  • Reservationist

    Verde Canyon Railroad LC

    Customer service representative job in Clarkdale, AZ

    Job DescriptionDescription: Reservationist Company: Verde Canyon Railroad Reports to: Reservations Manager Classification: Non-exempt, Hourly, Full-time/Part-time The Reservationist is the first point of contact for guests booking their Verde Canyon Railroad journey. This role handles ticket sales, answers inquiries, and provides friendly, accurate, and professional assistance to ensure a seamless booking process and positive guest experience. Key Responsibilities Guest Interaction & Booking Answer phone and online inquiries, process reservations accurately, and issue tickets. Provide detailed information on train schedules, pricing, special events, and packages. Process payments and handle reservation changes, cancellations, and related requests. Deliver excellent customer service, resolving guest concerns and escalating complex issues as needed. Data Management & Accuracy Use reservation software and data entry systems efficiently and accurately. Maintain updated records of guest interactions and reservations. Protect guest information and adhere to privacy and data security policies. Product Knowledge & Communication Maintain strong knowledge of Verde Canyon Railroad routes, amenities, history, and unique offerings. Communicate clearly and professionally with guests, using active listening to understand their needs. Quickly resolve routine issues and escalate complex problems when required. Compliance & Professionalism Follow all company policies and procedures related to reservations and sales. Represent the Verde Canyon Railroad with professional conduct, ethical sales practices, and a positive attitude. Perform other duties as assigned to support business operations and team needs Requirements:Qualifications & Requirements High school diploma or equivalent; must be at least 18 years old. Customer service or call center experience preferred. Must pass a drug screening and criminal background check. Strong communication, active listening, and problem-solving skills. Proficient in computer use and accurate data entry. Organized, detail-oriented, able to manage multiple tasks in a fast-paced environment and punctual. Flexible schedule including weekends, evenings, and holidays.
    $27k-34k yearly est. 13d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Prescott Valley, AZ?

The average customer service representative in Prescott Valley, AZ earns between $25,000 and $42,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Prescott Valley, AZ

$32,000

What are the biggest employers of Customer Service Representatives in Prescott Valley, AZ?

The biggest employers of Customer Service Representatives in Prescott Valley, AZ are:
  1. Domino's Pizza
  2. U-Haul
  3. Canyon Aeroconnect
  4. Domino's Franchise
  5. TCH Group, LLC
  6. Cutter Aviation
  7. Circle K
  8. Enterprise Holdings
  9. The Enterprise
  10. Cutter Holding Co
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