Call Center Representative ( Inbound )
Customer service representative job in Colorado Springs, CO
At Slade Glass Co., we believe in creating a lasting impact through superior craftsmanship and an unwavering commitment to customer satisfaction. We're a family-owned business proudly serving Northern Colorado since 1961, specializing in residential and commercial glass installation, repair, and replacement. Our team is looking for a dedicated and dynamic Customer Service Representative to help us continue providing exceptional service to our clients. If you're looking for an opportunity to grow in a fast-paced, professional, and rewarding environment, we want to hear from you!
The Customer Service Representative plays a key role in supporting our daily operations while ensuring our customers receive top-notch service from the first point of contact. If you thrive in a customer-focused, fast-paced environment and enjoy taking on new challenges, this role is perfect for you.
Key Responsibilities:
Assist all customers, answer phones, distribute mail, and manage office supplies.
Assist customers with scheduling appointments, ordering products, order pick-ups, cash outs, and general inquiries via phone, email, and in-person.
Learn the glass industry and assist with inside sales, helping customers find the right products and services.
Support team communication by relaying relevant customer and job-related information to the appropriate departments.
Track and manage orders, ensuring timely delivery and accurate information is communicated to customers.
Maintain accurate records of customer communications, order details, and relevant documentation.
Coordinate with the installation and repair teams to schedule appointments, ensuring the timely and efficient completion of projects.
Enter customer information and order details into the company's database with attention to detail and accuracy.
Act as the point of contact for any customer service issues, working to resolve problems and ensure customer satisfaction.
Qualifications:
Proficiency in Microsoft Office, Google Workspace, and general computer software.
Strong organizational and critical thinking skills with the ability to stay calm under pressure.
Excellent written and oral communication skills; ability to engage with employees at all levels.
Ability to multitask, prioritize, and meet deadlines in a dynamic environment.
Self-starter with a positive, team-oriented attitude.
Experience in customer service or a related administrative role preferred.
A High school diploma or equivalent required; an associate's degree or higher is a plus.
Why Work at Slade Glass Co.?
We don't just install glass, we build long-lasting relationships with our customers and employees. Our core values of Integrity, Respect, Loyalty, and Professionalism guide everything we do. If you're ready to make an impact, be part of a supportive family environment, and grow your career with a respected company, apply today!
Slade Glass Co. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information, military status, or any other protected characteristic under federal, state, or local law.
Alumni Engagement Specialist
Customer service representative job in Colorado Springs, CO
Alumni Engagement Specialist
University Advancement, Communications, and Engagement
Elevate Your Career at UCCS\: Innovate, Inspire, and Impact in the Rockies!
Who We Are
The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
Salary Range\: $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
Work Location: On Site with Hybrid Options
Benefits at a Glance
At UCCS, our employees are our most valued asset. We're proud to offer:
Generous Time Off\: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
Robust Health Coverage\: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
Financial & Retirement Benefits\: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
Further Your Education\: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
Wellness & More\: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
Want to know your total compensation? Use our calculator to get the complete picture!
Summary
University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission.
The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact.
· UCCS Advancement
· Career Center
· System Advancement
· College and unit leaders
The role will be located as follows:
· 8 hours a week - UCCS Downtown
· 8 hours a week - UCCS Career Center (UCCS Main Campus)
· 8 hours a week - Main Hall (UCCS Main Campus)
· Up to 16 hours remote/hybrid, but with the flexibility for programmatic components
Essential Functions
The duties and responsibilities of the position include, but are not limited to:
Alumni Engagement & Programming (50%)
Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals.
Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences.
Collaborate with university departments to promote alumni involvement in career development efforts within the colleges.
Resource Development (20%)
In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages
Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services
Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests
Data (15%)
Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends.
Support Council for Advancement and Support of Education (CASE) reporting initiatives.
Track participation and feedback from events, workshops, and learning programs
Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems.
Relationship Management (15%)
Cultivate and sustain relationships with alumni to encourage ongoing involvement and support.
Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries.
Partner with other campus units to align alumni career engagement efforts and share insights.
Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned.
Tentative Search Timeline
Priority will be given to applications submitted by\: December 5, 2025
Potential interview dates\: December 12-17,2025; January 5-19, 2026
Potential start date\: February 1, 2026
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education.
Experience with constituent engagement and/or similar transferable skills is preferred.
Experience in alumni relations and engagement is highly desirable.
Experience in writing and communication strategy is preferred.
Experience in event planning is ideal.
Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred.
Auto-ApplyCustomer Care Specialist
Customer service representative job in Colorado Springs, CO
Job Description
Customer Care Specialist - No Healthcare Experience Needed
Make a Meaningful Impact - Bring Compassion, We'll Provide the Training
At Serenity Healthcare, we're transforming mental wellness through empathy, innovation, and science-backed care. We're currently hiring TMS Technicians to support patients through their healing journey. If you have a background in customer service, hospitality, or caregiving and love helping others - this could be your perfect next step.
Customer Service Representative
Customer service representative job in Colorado Springs, CO
1-3 years Customer Service experience, door industry preferred. Attention to detail and problem solving. Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers. Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc. Basic math skills required. Willingness to learn product and processes.
Education
High School Diploma or GED
Physical / Work Environment Requirements
Ability to stand for long periods of time in a non-climate controlled environment. Ability to lift up to 50 pounds Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation. Respond to customer requests for information concerning order tracking, order expediting and product availability. Perform order entry at both sales invoicing level and request for products from supply plants. Notify customers of potential backorders, credit issues, order availability and any other information regarding orders. Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately. Process all necessary paperwork for the daily operation of the sales center as required. Delivery responsibilities as required. Including driver qualified (valid license). Assist in unloading and loading vendor and customer vehicles. Monitor completion of daily customer LTL shipment including UPS. Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention. Other duties as assigned.
Auto-ApplyService Writer / Salesperson
Customer service representative job in Pueblo, CO
Job DescriptionBenefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!
POSITION SUMMARY
As an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products, services, warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers' expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
QUALIFICATIONS
3 year minimum tire & auto service sales experience
Strong auto service & tire sales knowledge
Good leadership abilities and team building
Excellent customer service and communication skills
Strong organizational skills
Proficient at preventive maintenance sales
Maintain professional appearance at all times
Have problem solving abilities and be a self-starter
Multi-tasking abilities
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Call Center Sup/TL
Customer service representative job in Colorado Springs, CO
Systems Integration, Inc. (SII) is a leading provider of turnkey contact center infrastructure solutions and IT services. With decades of combined experience in IT and systems integration, we have helped US Government agencies and commercial businesses elevate their customer satisfaction with our portfolio of solutions and services. Join our customer service team to discover a professionally and financially rewarding career in an exciting, fast-paced, and growing government-contracting industry!
We are hiring a Call Center Sup/Team Lead to work at a site located in Colorado Springs, CO. Must be available to work during the hours of operation which are following 2:30am and 7:30pm MST (7) days per week including holidays. Shift schedules are 2:30am to 11:00am and 11:00am to 7:30pm any day of the week.
This is a Service Contract Act Wage Determination position that pays an additional $4.41 per hour for Health & Welfare (H&W) benefits, in addition to the base wage rate.
The Team Lead/Supervisor will work with Management to ensure adequate staffing levels are met based on projected and actual call volumes. Will be responsible to ensure service level agreements are met regarding average wait times, call handle time, representative availability, adherence to escalation policy, call quality scores, privacy violations and documentation of supplemental training.
Job Requirements:
SII is an equal opportunity employer, offering competitive pay
Must be a US citizen and be able to obtain a public trust clearance.
Proven knowledge and experience in the principles and processes for providing customer service including customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar to produce clear documentation of calls.
Adept at active listening, effective speaking skills to convey information effectively, be service oriented actively seeking ways to help and resolve problems.
Excel at reading comprehension, understanding written communications in work related documents.
Employ critical thinking skills using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
2 plus years call center supervisory experience and proven ability to lead a team of approximately 10+ Call Center Representatives.
Responsible for the development of direct reports through weekly coaching, and quality inspection.
BA Degree preferred.
and performance-based incentives, including paid vacation, 10 paid holidays per year.
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.
Custom Cabinet Sales Rep.
Customer service representative job in Colorado Springs, CO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Indianapolis area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
DVM Specialist in Emergency & Critical Care
Customer service representative job in Colorado Springs, CO
We're seeking two DVM Criticalists who have a passion for ER and a desire to be a part of a practice that places a priority on the health and harmony of our entire team. We're an independently owned, multi-location emergency practice on the Front Range of Colorado. Our flagship location is an AAHA-accredited, VECCS II Certified, 24/7 emergency practice, within a larger specialty hospital. We have opened a 2nd location to meet the high demand in our growing community. Ideal candidates will be passionate about emergency medicine, kind, compassionate, and willing to foster a positive culture while leading our strong technical team.
Based in beautiful Colorado Springs, Colorado (************************************** our flagship resides within the Veterinary Specialty Center (VSC), a 24-hour small-animal specialty hospital fully equipped with endoscopy, bronchoscopy, digital radiology, multiple surgical suites with ventilators, ultrasound, high-flow oxygen, and CT scan. The patients for our new location, Central, are also accommodated by these specialty services. Both locations maintain state-of-the-art veterinary equipment and laboratory, with blood chemistry, full differential CBC, coagulation profile, blood gas analyzers, and Sedivue urinalysis machine, sevoflurane anesthesia, telemetry and patient monitors (ECG, temperature, capnography, pulse oximetry, oscillometric, and direct arterial blood pressure), and therapeutic laser. AERC has a diverse caseload, serving over 15,000 emergent / urgent cases annually. AERC's emergency doctors practice progressive medicine, with ready access to other board certified veterinary specialists within VSC.
Our full-time schedule consists of 12-15 shifts per month with an average of 36-40 scheduled hours per week. Depending on location, a combination of 8, 10, and 12 hours shifts are offered. Day, swing and overnight shifts are available, with a shift differential offered for overnight shifts. Our doctors rotate through weekends and holidays, which allows for desired / requested weekend and holiday time off for all doctors throughout the year. We strive to provide balance for our entire team and attempt to accommodate all reasonable schedule requests.
Qualified DVM candidates enjoy all the aspects of Emergency and Critical Care and manage our critical patients, to include collaborating with our doctors and other practices within the VSC. Applicants specifically interested in leading our DVM Team as Medical Director are also encouraged to apply.
Benefits:
We offer a very competitive salary, complemented by health, dental, and vision coverage options, a 401(k) retirement plan with matching contributions, a generous CE allowance, uniform allowance, professional dues, employee pet discounts, and a balanced schedule to enjoy all that Colorado has to offer.
Winner's Circle - Customer Service
Customer service representative job in Colorado Springs, CO
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $14.42 - $16 per hour
Salary Range:
14.81
-
16.31
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyService Writer / Salesperson
Customer service representative job in Pueblo, CO
Benefits:
401(k)
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Vision insurance
At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today!POSITION SUMMARYAs an Automotive Salesperson for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Build customer satisfaction and loyalty by providing the best guest experience
Achieve a thorough knowledge of all products, services, warranties and maintenance issues
Keep up to date through training and vendor publications
Adhere to the Big O Tire policies and procedures
Assist other sales or service associates as needed in an effort to exceed our customers' expectations
Help maintain the appearance and cleanliness of the building and perimeter areas
Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking
Maintain showroom merchandise
Follow all safety practices as outlined in policy and procedures
Sales of tires and service-related needs
QUALIFICATIONS
3 year minimum tire & auto service sales experience
Strong auto service & tire sales knowledge
Good leadership abilities and team building
Excellent customer service and communication skills
Strong organizational skills
Proficient at preventive maintenance sales
Maintain professional appearance at all times
Have problem solving abilities and be a self-starter
Multi-tasking abilities
We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty.
Compensation: $39,000.00 - $50,000.00 per year
From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business.
Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.
Auto-ApplyCall Center Representative
Customer service representative job in Colorado Springs, CO
Cellular Sales Call Center Representative Customer Service | Business Development Cellular Sales is Growing! Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/ObjectiveProvide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads Generate store traffic and contribute to the markets success Handle customer inquiries both by phone and text Support sales force by generating sales leads Follow communication scripts when handing different topics Research required information using available resources Provide customers with product and service information Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner. Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals. Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines. Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of WorkThis is a full-time position.
TravelNo travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience Proficient in Microsoft Office Knowledge of customer service principles and practices Experience in a call center or customer service environment Data entry and typing skills (including 10 key)
Essentials
* Positive attitude
* High school diploma or equivalent; college degree preferred
* Minimum two years of related work experience
* Effective communication skills
* Interest and understanding of technology products and services
* Business ownership mentality
Auto-ApplyCall Center Representative
Customer service representative job in Colorado Springs, CO
We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison between our company and current and potential customers. You main goal will be to effectively address customer issues, complaints and inquiries in a timely manner.
Call Center Representative duties and responsibilities:
Manage inbound and outbound customer calls in a timely manner
Identify customers' needs and wants, give your best to clarify information
Research every issue and provide solutions to them
Recognize opportunities to upsell our products and services
Follow our company's communication “scripts”
Keep records of all conversations in our call center database in a comprehensible way
When assigned, attend educational seminars
Build strong relationships with customers
Follow our customer engagement strategy
Meet qualitative and quantitative targets
Call Center Representative requirements:
Previous experience in a customer support role
Track your own work on a daily basis and compare to banchmarks
Strong phone and verbal communication skills
Excellent listener
Adaptable to different personality types
Familiarity with CRM technology
Customer focus
Ability to multi-task
Set priorities
Excellent time management skills
High school degree
Guest Services Representative/Holiday Inn Colorado Springs, CO
Customer service representative job in Colorado Springs, CO
Job Description
Hotel Equities, a multi-award-winning hotel development and hospitality management company, is currently searching for a remarkable Front Desk Agent for the Holiday Inn in Colorado Springs, Colorado.
Job Purpose:
Responds in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and services. Responds to telephone and in-person inquiries regarding reservations, hotel information and guest concerns. Warm, knowledgeable service and helpful guidance reassure guests they've made the right choice to stay with us.
Greet and welcome guests upon arrival. Register guests into the computer, verifying reservation, address, and credit information. Promote “preferred” guest program and provide recognition and benefits to all current members.
Accept payment for guests' accounts both at the time of registration and at checkout. Maintain a house bank and make a deposit and accurate report of receipts daily. Cash checks and exchange currency for guests
Issue key to and control entrance of safety deposit boxes. Post miscellaneous charges as requested.
Promptly respond to and resolve guest complaints
Answer telephone promptly and properly being polite, courteous, and friendly
Be friendly, thorough, accurate and efficient in taking reservations
Be friendly, thorough, accurate and efficient in performing Check-ins
Be friendly, thorough, accurate and efficient in performing Check-outs
(If applicable) Operate or assist with shuttle or transportation Service in a timely and courteous manner
Assist guests with luggage upon their arrival to and departure from the hotel
Use the guests' names
Be knowledgeable and helpful about the local area, the hotel and hotel services
Handle messages, wake-up calls, mail, and faxes properly
Assist guests' with laundry/dry cleaning needs
Know of incoming VIPs
Follow all applicable Company Standard Operating Procedures.
Perform other assignments as directed by the General Manger.
Be an enthusiastic, helpful and positive member of the team
Be professional, responsible and mature in conduct and behavior
Be understanding of, encouraging to and friendly with all co-workers
Be self-motivated and use time wisely
Maintain open line of communications with each department
Communicate pertinent information
Respond positively to new ideas
Openly accept critical/developmental feedback
Maintain effective communication through the use of meetings, log books and bulletins
Be available to help other departments in emergency situations
Adhere to all work rules, procedures and policies established by the company including, but not
limited to those contained in the associate handbook.
Safety and Security Skills
Properly handle and account for keys
Be knowledgeable of policies regarding emergency procedures and security concerns
Aggressively seek and react to opportunities to sell rooms, including re-rents, and last rooms available
Have complete knowledge of hotel rooms, function space, restaurant (if applicable), other outlets, and services; have in depth knowledge of and regularly re-stock and sell pantry items
Increases revenues by offering customers upgraded rooms and promoting hotel amenities and outlets
Have full understanding of franchise honors program
Ensure all customers establish credit upon check-in. Improves timeliness of cash flow by adhering to all established credit and inventory control procedures:
Verifies all information on reservations check-in; name, address, method of payment, etc.
Retrieves proper name and address verification and proper approval codes for cash and credit card paying customers
Identifies and records special billing instructions and notifies accounting
Completes shift closing accurately by getting appropriate approval signatures and authorization codes
Adheres to hotel policies regarding the use of cash banks
Stays current with developments in the hotel by reviewing the communication log book each shift; updates log book for next shift
Report potential sales contacts to the sales department protection of guests' room numbers.
Qualifications and Requirements:
High School diploma /Secondary qualification or equivalent.
Experience with Marriott, Hilton, IHG, Wyndham or Hyatt processes and standards.
This job requires the ability to perform the following:
Must be able to speak, read, write and understand the primary language(s) used in the workplace.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Must possess basic computational ability.
Must possess basic computer skills.
Extensive knowledge of the hotel, its services and facilities; General knowledge of the city where hotel is located and its attractions.
Most work tasks are performed indoors. Temperature is moderate and controlled by hotel
environmental systems.
Must be able to stand and exert well-paced mobility for up to 4 hours in length. Length of time of these tasks may vary from day to day and task to task.
Must be able to exert well-paced ability to reach other departments of the hotel on a timely basis.
Must be able to lift up to 15 lbs occasionally.
Requires grasping, writing, standing, sitting, walking, repetitive motions, bending, climbing,
listening and hearing ability and visual acuity.
Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates
Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
Ability to spend extended lengths of time viewing a computer screen.
Requires manual dexterity to use and operate all necessary equipment.
Must have finger dexterity to be able to operate office equipment
Other:
Being passionate about people and service.
Strong communication skills are essential when interacting with guests and employees.
Reading and writing abilities are used often when completing paperwork, logging issues/complaints/requests/ information updates, etc.
Basic math skills are used frequently when handling cash or credit.
Problem-solving, reasoning, motivating, and training abilities are often used.
Have the ability to work a flexible schedule including nights, weekends and/or holidays
Amazing Benefits At A Glance:
Salary $17-$19.50 based on experience
Team Driven and Values Based Culture
Medical/Dental/Vision
Vacation & Holiday Pay
Same-day pay available
Employee Assistance Program
Career Growth Opportunities/ Manager Training Program
Reduced Room Rates throughout the portfolio
Third Party Perks (Movie Tickets, Attractions, Other)
401(k)
Employee assistance program
Employee discount
Flexible schedule
Flexible spending account
Life insurance
Parental leave
Referral program
Inside Sales Representative
Customer service representative job in Colorado Springs, CO
Job Description
Inside Sales Representative - Join a Mission-Driven Team in Colorado Springs
Job Type: Full-Time | Onsite (with remote flexibility based on performance)
Compensation: $55,000-$70,000 annually (Base Pay + Bonuses)
Ready to Make a Real Impact in Real Estate?
We're a family-owned real estate investment company with over a decade of experience helping homeowners in Colorado Springs achieve their goals. At the heart of everything we do is a simple mission: to deliver innovative, community-first real estate solutions that uplift our clients and strengthen our neighborhoods.
Why Join Our Team?
We're not your average real estate company. Here, you'll do meaningful work that truly matters-no cold calling, no chasing leads-just real conversations with people who need your help.
Impactful Work: Make a difference in the lives of local homeowners.
Work-Life Balance: Enjoy regular 3-day weekends and a predictable schedule.
Growth Opportunities: Climb the ladder in a fast-growing, supportive environment.
Top-Tier Training: Learn from some of the best in real estate investment.
Supportive Culture: Join a team that values ambition, balance, and giving back.
What You'll Do:
As a
Inside Sales Representative, you'll be the trusted first point of contact for homeowners looking to sell their properties. You'll build authentic relationships and guide clients through solutions tailored to their needs.
Handle warm, inbound real estate leads-no cold calling!
Follow up with leads via phone, text, and email.
Conduct basic property research and evaluations.
Create rapport with diverse clients and provide outstanding service.
Use modern CRM tools to manage and grow your pipeline.
What We Offer:
Compensation: $55K-$70K per year (base + bonuses)
Health Benefits: 100% company-paid health insurance
Retirement Plan: 401(k) with company match
Paid Time Off: 8 holidays, 6 sick days, 6 personal days + bonus PTO for top performance
Training: Paid training with elite real estate investment coaches
Career Path: Clear opportunities to grow into leadership roles
Who You Are:
You radiate positivity and bring a can-do attitude
You build trust and rapport quickly with clients
You're a natural problem-solver with strong communication skills
You thrive in a fast-paced, goal-oriented environment
You're organized, self-motivated, and eager to learn
Qualifications:
Sales experience (especially phone-based) is a plus-not required
Familiarity with CRM software preferred
High school diploma or equivalent
Reliable transportation
Make a Difference in Real Estate
This is more than a job-it's a chance to create lasting impact while building a rewarding career. If you're ready to join a passionate, small team making big moves in Colorado Springs real estate, we want to hear from you.
Apply today and take the first step toward a fulfilling future.
Inside Sales Representative
Customer service representative job in Colorado Springs, CO
About SOVRA SOVRA is a leading public procurement platform serving over 7,000 government agencies and connecting them with more than 1 million suppliers across North America. SOVRA offers comprehensive, end-to-end solutions tailored for the public sector.
SOVRA's solutions are purpose-built to address the unique challenges of public procurement, ensuring compliance, enhancing efficiency, and promoting transparency. Our commitment to innovation has been recognized with the Achievement of Excellence in Procurement (AEP) Certification from the National Procurement Institute, affirming our platform's adherence to the highest standards in efficiency and vendor accessibility.
By leveraging SOVRA's advanced tools and expansive supplier network, public agencies can optimize every tax dollar spent, drive better procurement outcomes, and deliver exceptional services to their communities. You can find more info about SOVRA at SOVRA.com
About the job
In this role, you'll be joining our amazing team. The ideal candidate will be responsible for engaging new leads, cultivating client relationships, and driving internal sales efforts. This position plays a crucial role in meeting our sales targets and ensuring long-term client satisfaction.
What will your main responsibilities look like?
In this role, you will be led to:
* Build and maintain an active pipeline by qualifying incoming leads and by utilizing our proprietary CRM system.
* Track sales activities such as sales calls, demonstrations, closed sales, and follow up activities.
* Provide consultative service demonstrations, market history information and analysis of future market opportunities.
* Identify and meet customer needs by demonstrating technical selling skills, Periscope product knowledge and understanding of the market.
* Work closely with the sales and support teams to achieve customer satisfaction and maximize revenue generation.
* Meet daily, weekly and monthly goals.
* Perform office administrative tasks as required.
* Adhere to quality assurance policies and procedures
What elements of your professional background will be necessary and useful in this role?
* Recent college graduates and sales professionals with up to 2 years of B2B and/or insides sales experience, business development.
* Experience in Outlook, Excel, and Word.
* Outgoing personality with expertise at developing relationships with business professionals.
* Strong communication skills, including excellent listening skills and ability to identify challenges and solutions to client needs.
* Highly self-motivated and self-disciplined with ability to work independently and within our team.
* A proven track record of meeting and exceeding goals in a competitive environment.
* Proven success working in a fast-paced environment.
* Results are oriented towards the desire to grow professionally.
* History of making high volume calls daily to highly targeted prospects.
* Knowledge of sales strategies including cross-selling and up-selling, an asset.
* Required: Authorized to work in the US-unfortunately we are not able to sponsor work visas or transfers at this time.
* Required: Must be physically located in one of the following states: AL, AZ, AR, CA, CO, DE, FL, GA, HI, ID, IL, IA, KS, MD, MA, MI, MN, MT, NV, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI.
Skills & Competencies:
* Proven experience in sales or a related field, preferably in inside sales.
* Strong communication and interpersonal skills.
* Ability to build relationships with potential and existing clients.
* Self-motivated, goal-oriented, and comfortable working independently.
* Experience in account management, strong assets.
Working Conditions:
* Full-time position.
* Hybrid work (4 days in-1 day remote).
* Some travel may be required for customer meetings or training purposes.
Why Join Us:
* Competitive salary with commission-based incentives.
* Competitive benefits, 401K, and compensation programs.
* Flexible paid vacation, personal, and sick days off.
* Closed office during the holidays-Paid vacations between Christmas and New Year's Day.
* Opportunities for career advancement and professional growth.
* Supportive and collaborative work environment.
Thank you for your interest in SOVRA. However, only selected candidates will be contacted.
At SOVRA, we are committed to fostering an inclusive and equitable workplace. We are an equal opportunity employer and do not discriminate against any employee or applicant for employment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, marital status, veteran status, or any other characteristic protected by applicable laws. We provide a work environment free from discrimination and harassment. In addition, we are committed to ensuring pay equity across our organization and regularly review our compensation practices.
SOVRA, through its wholly owned subsidiary International Data Base Corp., doing business as BidNet, participates in E-Verify. If selected for employment, you will be required to provide your Form I-9 information to confirm that you are authorized to work in the United States.
SOVRA, a través de su subsidiaria de propiedad total International Data Base Corp., que opera bajo el nombre comercial BidNet), participa en E-Verify. Si es seleccionado para empleo, se le solicitará proporcionar la información de su Formulario I-9 para confirmar que usted está autorizado para trabajar en los Estados Unidos.
Financial Services Representative - State Farm Agent Team Member
Customer service representative job in Colorado Springs, CO
Job DescriptionBenefits:
Simple IRA
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
About the Agency:
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. We want to work alongside those who are equally committed to excellence and personal achievement.
If you want to make an impact, see immediate success, we could be the place for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
Come work with an energetic, fun team at Mike Wuest - State Farm Agent!
Role Description:
As a Financial Services Representative - State Farm Agent Team Member with Mike Wuest - State Farm Agent, you will successfully market the products that manage everyday risks. Your proficient knowledge of insurance reinforces your sales-minded and consultative approach to educating customers on their options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
Series 6/63/65 or 7 licenses and SIE designation preferred.
1+ years of experience in insurance.
Financial Services Representative
Customer service representative job in Colorado Springs, CO
Job Description
Financial Aid Representative
IntelliTec College - Colorado Springs
Full-Time
IntelliTec College is recruiting for a full-time Financial Aid Advisor at our Colorado Springs campus.
The Financial Aid Representative is responsible for assisting students throughout the financial aid process and updating student files and associated records.
Essential Duties:
Meet with new and prospective students to provide educational cost estimates and discuss payment methods and options
Follow-up with new and prospective students to ensure all necessary paperwork is completed Assist parents and/or students with FAFSA filing paperwork to determine financial aid eligibility
Determine student eligibility for FSA funds based on ISIR (Institutional Student information Report), resolve issues that arise, and complete all necessary paperwork
Complete all established Financial Aid processes, such as verification, award letters, loan originations, etc. to allow for accurate and timely payment of Federal Student Aid Funds
Handle the yearly refinancing process with students to ensure timely receipt of second-year funding
Establish student work study eligibility and work with HR liaison to complete new hire paperwork
Meet with students prior to graduation for exit counseling and to review student loan repayment information
Develop and maintain current working knowledge of all applicable financial aid regulations
Demonstrate effective teamwork with all members of the enrollment team to meet student needs, assisting any student as needed Secondary Duties:
Present at new student orientations and attend meetings for Financial Aid Lead/Manager when needed
Other duties as assigned
Minimum Qualifications:
Education: Associate's degree in Finance, Accounting, Business Administration, or a related field.
Two (2) years of additional experience may be substituted in lieu of a formal degree
Experience: 1+ year(s) of experience in Finance, Accounting, Education, Customer Service, or related field
License(s)/Certification(s): Must be able to obtain and maintain access to secure government systems
Working Hours:
Schedule may vary between the hours of 8:00 AM - 7:30 PM Monday - Thursday and 8:00 AM - 5:00 PM on Friday in order to meet departmental and student needs.
Physical Demands and Working Conditions:
This position requires light work, occasionally lifting up to 20 pounds while frequently lifting up to 10 pounds. Administrative work requires sitting for long periods of time and consistent use of a computer. Position is required to express complex topics through speech and written communication. The worker is not substantially exposed to chemicals or adverse environmental conditions. This position may require driving to satellite campus locations.
40 hours a week, Monday - Friday
40 hours a week, Monday - Friday
Alumni Engagement Specialist
Customer service representative job in Colorado Springs, CO
**University Advancement, Communications, and Engagement** **Elevate Your Career at UCCS: Innovate, Inspire, and Impact in the Rockies!** **Who We Are** The University of Colorado Colorado Springs (******************************************************* URL=********************************* (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking an Alumni Engagement Specialist to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success.
At the base of the Rocky Mountains, Colorado Springs (******************************************************* URL=************************** is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery-a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.
**Salary Range** : $56,449 - $60,000 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.
**Work Location:** On Site with Hybrid Options
Benefits at a Glance (******************************************************* URL=**************************************
At UCCS, our employees are our most valued asset. We're proud to offer:
+ Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave.
+ Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices.
+ Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options.
+ Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth.
+ Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development.
+ Want to know your total compensation? Use our calculator (******************************************************* URL=********************************************************************************************************** to get the complete picture!
**Summary**
University Advancement, Communications, and Engagement professionals build various levels of support and affinity for the institution through a coordinated effort as part of the university's primary outreach to the community and region. This includes building support and funding through community engagement and alumni outreach efforts, attendance at key events, representation on important initiatives and the creation of partnerships supporting the university's mission.
The Alumni Engagement Specialist plays a vital role in connecting alumni with career development opportunities and fostering lifelong engagement with the university. This position focuses on designing and executing career-related programming for alumni, cultivating meaningful relationships, and leveraging data to assess impact.
· UCCS Advancement
· Career Center
· System Advancement
· College and unit leaders
**The role will be located as follows:**
· 8 hours a week - UCCS Downtown
· 8 hours a week - UCCS Career Center (UCCS Main Campus)
· 8 hours a week - Main Hall (UCCS Main Campus)
· Up to 16 hours remote/hybrid, but with the flexibility for programmatic components
**Essential Functions**
The duties and responsibilities of the position include, but are not limited to:
**Alumni Engagement & Programming (50%)**
+ Assist, promote, and implement career-focused initiatives that connect alumni with students, faculty, and industry professionals.
+ Coordinate networking events, mentorship programs, career panels, and virtual and in-person workshops for learning and workshops featuring alumni to share their career experiences.
+ Collaborate with university departments to promote alumni involvement in career development efforts within the colleges.
**Resource Development (20%)**
+ In coordination with Alumni and Donor Engagement Director, create and manage career development resources tailored to alumni at all life stages
+ Coordinate with the T. Rowe Price Career and Innovation Center to align alumni needs with institutional career services
+ Promote certifications, micro-credentials, and enrichment courses aligned with alumni interests
**Data (15%)**
+ Maintain and analyze alumni engagement data to evaluate program effectiveness and identify trends.
+ Support Council for Advancement and Support of Education (CASE) reporting initiatives.
+ Track participation and feedback from events, workshops, and learning programs
+ Ensure data accuracy and collaborate with advancement and IT teams to optimize alumni tracking systems.
**Relationship Management (15%)**
+ Cultivate and sustain relationships with alumni to encourage ongoing involvement and support.
+ Serve as a liaison between the UCCS T. Rowe Price Career and Innovation Center and alumni, facilitating connections and responding to inquiries.
+ Partner with other campus units to align alumni career engagement efforts and share insights.
+ Contribute to the overall success of the Advancement Division by performing other duties and responsibilities as assigned.
**T** **entative Search Timeline**
+ Priority will be given to applications submitted by: December 5, 2025
+ Potential interview dates: December 12-17,2025; January 5-19, 2026
+ Potential start date: February 1, 2026
CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities.
In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.
**Qualifications**
+ A bachelor's degree from an accredited institution in a related field is required with minimum 2 years experience in higher education.
+ Experience with constituent engagement and/or similar transferable skills is preferred.
+ Experience in alumni relations and engagement is highly desirable.
+ Experience in writing and communication strategy is preferred.
+ Experience in event planning is ideal.
+ Experience and proficiency with a CRM, Excel, Tableau websites and social media is preferred.
Application Materials Required: Cover Letter, Resume/CV
**Job Category** : External Relations
**Primary Location** : Colorado Springs Department: C0001 -- Colorado Springs Campus - 40250 - VCUA-University Development
**Schedule** : Full-time
**Posting Date** : Nov 20, 2025
**Unposting Date** : Ongoing Posting Contact Name: Christine Iacobbo Posting Contact Email: ***************** (******************************************************* URL=*****************) Position Number: 00002987
Copyright 2025 Jobelephant.com Inc. All rights reserved.
Posted by the FREE value-added recruitment advertising agency (*****************************
jeid-cbb524335ecad843bb32216f7a2560a3
The University of Colorado does not discriminate on the basis of race, color, national origin, sex, age, pregnancy, disability, creed, religion, sexual orientation, gender identity, gender expression, veteran status, political affiliation, or political philosophy. All qualified individuals are encouraged to apply.
Easy ApplyCustomer Service Representative
Customer service representative job in Colorado Springs, CO
Light clerical work including answering / screening / telephone calls to the appropriate person, resolution of calls (orders, quotes, etc). Ability to use hand tools and assist or complete modifications to products i.e. glazing, section width changes, insulating, etc. and fork truck operation.
Respond to customer requests for information concerning order tracking, order expediting and product availability.
Perform order entry at both sales invoicing level and request for products from supply plants.
Notify customers of potential backorders, credit issues, order availability and any other information regarding orders.
Act as a liaison between sales center and plant departments, gather the necessary information and respond appropriately.
Process all necessary paperwork for the daily operation of the sales center as required.
Delivery responsibilities as required. Including driver qualified (valid license).
Assist in unloading and loading vendor and customer vehicles.
Monitor completion of daily customer LTL shipment including UPS.
Assist the GM and AGM with inventory controls including but not limited to cycle counts, daily review inventory levels, scrap processing and loss prevention.
Other duties as assigned.
1-3 years Customer Service experience, door industry preferred.
Attention to detail and problem solving.
Excellent telephone, written and verbal communication skills while interfacing with all levels of staff and customers.
Working knowledge of PC's and related software including MS Word, Excel, Access, Lotus Notes, etc.
Basic math skills required.
Willingness to learn product and processes.
Education
High School Diploma or GED
Physical / Work Environment Requirements
Ability to stand for long periods of time in a non-climate controlled environment.
Ability to lift up to 50 pounds
Auto-ApplyCall Center Representative
Customer service representative job in Colorado Springs, CO
Call Center Representative
Customer Service | Business Development
Cellular Sales is Growing!
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Salary Grade/Level/Family/Range
$15-17 per hour depending on experience and skill level.
JOB DESCRIPTION
Summary/Objective
Provide ongoing support to the current sales force. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback and criticism to improve productivity.
Essential Functions
Follow up on distributed leads
Generate store traffic and contribute to the markets success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
Competencies
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Supervisory Responsibility
This position has no supervisory responsibilities.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
Must be able to sit for long periods of time
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
This is largely a sedentary role; however, some filing is required. This would require the ability to lift files, open filing cabinets and bend or stand on a stool as necessary.
Position Type/Expected Hours of Work
This is a full-time position.
Travel
No travel is expected for this position.
Required Education and Experience
High School diploma or GED
Preferred Education and Experience
Previous office experience
Proficient in Microsoft Office
Knowledge of customer service principles and practices
Experience in a call center or customer service environment
Data entry and typing skills (including 10 key)
Essentials
Positive attitude
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Effective communication skills
Interest and understanding of technology products and services
Business ownership mentality