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Customer Service Fundamentals JOB Training Program
Year Up United 3.8
Customer service representative job in Newark, NJ
Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend.
The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Bank of America or JPMorgan Chase among other leading organizations in the Newark area.
Are you eligible?
You can apply to Year Up United if you are:
- A high school graduate or GED recipient
- Eligible to work in the U. S.
- Available Monday-Friday throughout the duration of the program
- Highly motivated to learn technical and professional skills
- Have not obtained a Bachelorʼs degree
- You may be required to answer additional screening questions when applying
What will you gain?
Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week.
In-depth classes include:
- Customer Success
- Business Operations
- Project Management
- IT Support
- Application Development
- Data Analytics
Get the skills and opportunity you need to launch your professional career.
75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year.
$35k-40k yearly est. 7d ago
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Customer Experience Analyst
Uniqlo 4.1
Customer service representative job in Kearny, NJ
Apparel that comes from the Japanese values of simplicity, quality and longevity. Designed to be of the time and for the time, LifeWear is made with such modern elegance that it becomes the building blocks of each individual's style. A perfect shirt that is always being made more perfect. The simplest design hiding the most thoughtful and modern details. The best in fit and fabric made to be affordable and accessible to all. LifeWear is clothing that is constantly being innovated, bringing more warmth, better design, and better comfort to people's lives.
Position Overview:
UNIQLO USA is looking for a talented and energetic analyst to join our Customer Engagement Center. This individual will be responsible for finding ways to improve the overall customer experience based on Voice Of Customer (VOC). We expect this person to represent our current and future customers, working directly with management, and key department leaders.
Job Responsibilities:
Analyze customer inquiries, various types of feedback. and related data.
Report to management and department leaders with suggestions on how to improve customer experience when working with logistics-related inquiries.
Understand customer voices, identify and work closely with business stakeholders both internal and external to troubleshoot customer pain points with the customer experience with efficiency.
Ownership to resolve customer issues including responding to customer inquiries and creating/updating SOP.
Continuously work with CEC team members to streamline and improve the customer experience and operations efficiencies within CEC.
Be able to take the lead as necessary, including customer support, in order to investigate the actual situation and resolve issues.
Collaborate with the Loss Prevention and Fraud Investigation teams to identify and resolve issues impacting customer experience.
Is up to date and understanding of industry fraud trends
Skills in defining requirements for operational changes or service improvement
Capability to adhere to team processes and standards, while leading process improvement efforts.
Ability to work in a fast-paced environment while maintaining a high level of attention to detail.
Other duties as assigned by supervisor
Requirements:
Bachelors degree required, preferable areas of study are: Economics, Mathematics, Statistics, Business, Marketing, CustomerService or similar
Minimum 2-3 years of experience in Logistics or E-commerce is preferred
Proficiency in Microsoft Office, particularly Excel, PowerPoint as well as similar tools
Flexibility and agility to adapt to changing and evolving business requirements and objectives.
Results-driven with exceptional detail and knowledge around metrics with excellent problem-solving skills and a strong work ethic.
Excellent interpersonal skills with the ability to build and foster strong cross-functional relationships, internally and externally.
Regular, dependable attendance and punctuality is required
Salary: $92,000 - $97,000
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state or local law.
$20k-30k yearly est. 2d ago
Customer Service Representative
RJ-Staffing
Customer service representative job in Ramsey, NJ
Title: CustomerService Rep/Office Admin
Salary: $26-$28/Hour
Benefits: Full Benefits Package Offering when converted to Perm
Work Schedule: M-F 8:30am - 5:00pm out early Friday's
Temp to Perm
Company Overview: Family owned plastics manufacturing company looking for a CustomerService Rep/Office Admin.
Responsibilities:
Serve as the first point of contact for clients via phone, email, and in-person inquiries
Assist customers with Order Processing, Shipping updates.
CRM Updates and Inventory.
Handle customer complaints and escalate complex issues to the appropriate department.
Ensure accuracy in data entry and documentation within internal systems.
Handle general office tasks, including scheduling, correspondence, and file management.
Requirements:
CSR experience tied to warehousing, inventory, manufacturing, etc.
Computer savvy
Good math skills
Full-time on-site ability
$26-28 hourly 1d ago
Commercial Lines Customer Service Representative
Strategic Insurance Partners-Sip
Customer service representative job in Nutley, NJ
About Us
For more than 100 years, Strategic Insurance Partners (SIP) has been providing Personal and Business Insurance protection that fit your needs. Developing a comprehensive insurance portfolio can be a challenge without guidance from a trusted advisor. At Strategic Insurance Partners, we've been working alongside business owners in New York, New Jersey, and Pennsylvania for more than a century. Instituting extensive insurance expertise, SIP agents take a consultative approach toward identifying risks and proactively reducing the impact of loss through customized coverage. Our management and representatives have developed an atmosphere of trust over the years, which has enabled deeply valued and longstanding relationships with our clients.
Commercial Lines CustomerServiceRepresentative
Responsibilities:
Policy Servicing: Assist the Account Managers with processing Change Requests, Audits, Certificates, and more.
Agency Management System Operation: Work daily in AMS to access policy details and update the accounts for accuracy.
Task Management: Track, follow up and close out service tasks.
Team Collaboration: Partner with Account Managers and/or Account Executives to assist and maintain the retention lists every month, 90 days in advance.
CustomerServicing: Assist the Account Managers with incoming calls when needed.
Qualifications:
Valid New Jersey Property and Casualty License required
Minimum of 2 years of commercial lines insurance experience
Knowledge of insurance products
Proficiency with AMS360 and ImageRight preferred; experience with other agency management systems will be considered
Effective verbal and written communication skills
Excellent organizational skills
Strong multitasking skills, attention to detail, and follow-through discipline
Hours: Monday-Friday, 9:00am-5:00pm
Office Location: 492 Franklin Avenue, Nutley, NJ 07110
Benefits:
Competitive Salary
Health Insurance Plans (PPO, HSA, Copay Options)
Dental Insurance
Vision Insurance
Company Paid Disability Insurance
Supplemental Insurance including Critical Illness, Accident, Legal, Pet Insurance
401(k) with Safe Harbor Match
Paid Time Off
Paid Holidays
No Solicitation Notification to Agencies: Please note that Keystone Agency Partners and our Partner Agencies do not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, Keystone Agency Partners will not consider or approve payment to any third parties for hires made.
$30k-39k yearly est. 1d ago
Call Center Customer Service Representative
DOWC
Customer service representative job in Parsippany-Troy Hills, NJ
About Us
Dealer Owned Warranty Company LLC is a leading provider of F&I (Finance and Insurance) partnership services in the automotive industry, offering a full suite of obligor and administrator services, top-of-the-line products, technology, and training. We understand the importance of leveraging process and technology in the F&I industry to drive revenue and ensure success. Our goal is to provide visibility, transparency, and the tools needed for our partners to build their wealth and achieve their goals. DOWC prides itself on taking care of its employees (We were voted one of the “Best Places to Work” three years in a row!), and we also offer award-winning products. All of our positions are on-site in Parsippany, NJ.
Call Center Claims Agent
Automotive Warranty Claims | High-Volume Environment
Are you a call center professional who thrives in a fast-paced, high-volume environment? Do you enjoy structured workflows, problem-solving, and delivering confident, efficient service on every call? If so, we want to hear from you.
We are a growing automotive warranty company seeking experienced Call Center Claims Agents to handle inbound claims calls with precision, professionalism, and speed. This role is ideal for candidates who are comfortable managing a high call volume while maintaining accuracy, composure, and customer focus.
What You'll Do
Handle a high volume of inbound calls related to automotive warranty claims
Review, process, and authorize claims in accordance with company guidelines and contract terms
Communicate clearly and confidently with repair facilities, customers, and internal teams
Accurately document call details, claim decisions, and follow-up actions in the system
Apply policy, coverage, and procedural knowledge to resolve claims efficiently
De-escalate concerns and provide clear explanations while maintaining a professional tone
Meet or exceed daily productivity, quality, and call handling metrics
What We're Looking For
Proven experience in a high-volume call center environment (claims, insurance, warranty, or automotive experience strongly preferred)
Ability to manage back-to-back calls while maintaining accuracy and attention to detail
Strong verbal communication skills with a confident, customer-focused approach
Comfort working within defined processes, scripts, and performance metrics
Excellent multitasking, problem-solving, and time-management skills
Proficiency with call center systems, CRMs, and multiple software platforms
Dependable, punctual, and team-oriented work style
Why You'll Like Working Here
Structured workflows and clear expectations-no guesswork
Supportive leadership and hands-on training
Performance-driven environment where efficiency and consistency are valued
Opportunity to build specialized experience in automotive warranty and claims processing
Stable, full-time role in a growing organization
Opportunities for advancement within the company
Fun culture-building extracurricular activities like bowling, softball, pickleball, bake sales, potlucks, annual holiday party, fundraisers, 5-year employee loyalty trip and more!
Medical, Dental, Vision Benefits + PTO + 401K Match
If you're a call center professional who enjoys staying busy, hitting targets, and mastering complex information, this is a great opportunity to put your skills to work in a focused, results-driven setting.
Apply today to join a team that values speed, accuracy, and professionalism on every call.
DOWC is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected Veteran status, sexual orientation, gender identity, gender expression, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact us for assistance
$30k-39k yearly est. 5d ago
Customer Service Associate
Raising Cane's 4.5
Customer service representative job in Fairfield, NJ
Starting hiring pay at: $ 17
As an important part of our team, CustomerService Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customerservice. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire CustomerService Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customerservice associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new CustomerService Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes CustomerService Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off
Closed for all major holidays
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
Must satisfy hours requirement per year
Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 18 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
$17 hourly 21h ago
Industrial Customer Service Supervisor
Xecutive Recruitment Inc.
Customer service representative job in Stamford, CT
This leadership role oversees a frontline customer support team responsible for managing inbound customer interactions, order processing, and service-related requests. The CustomerService Team Lead ensures consistent service quality, operational discipline, and team performance while partnering closely with internal departments to support revenue, fulfillment, and customer retention objectives.
The position blends people leadership, operational oversight, and customer advocacy in a fast-moving, metrics-driven environment.
Core Duties
Lead daily workflow and activity management for a team of customer-facing representatives.
Coach, develop, and hold team members accountable to service expectations, quality standards, and response-time goals.
Oversee incoming communication channels, ensuring prompt and professional handling of customer inquiries and requests.
Maintain accurate records of customer interactions, transactions, and follow-ups within internal systems.
Coordinate with cross-functional partners to ensure smooth execution of orders, timely quotations, and issue resolution.
Review performance data and service metrics to identify trends, gaps, and improvement opportunities.
Address escalated customer concerns and support resolution efforts to maintain strong client relationships.
Facilitate onboarding and ongoing training for new and existing team members.
Identify and implement process enhancements that improve efficiency and customer experience.
Ensure adherence to all workplace safety standards and operational policies.
Support sales-related administrative activities, including order entry and quote support.
Manage corrective actions related to customer feedback or service discrepancies.
Perform additional responsibilities as assigned.
Leadership & Professional Competencies
Strong ability to lead, motivate, and influence teams toward measurable results.
Customer-focused mindset with sound judgment in problem-solving and decision-making.
Ability to balance independent decision-making with collaboration across departments.
Effective communicator with a professional, confident presence in written and verbal interactions.
Comfortable managing priorities in a high-volume, deadline-driven environment.
Demonstrated capability to navigate challenging customer situations calmly and professionally.
Technical curiosity and aptitude to understand product specifications, documentation, and usage.
Proven experience managing people and driving accountability.
Required Background
Several years of experience in a customer-facing support or service role within a business-to-business setting.
Prior experience in a supervisory, lead, or team management capacity.
Hands-on experience working with customer management and enterprise systems.
Track record of managing multiple priorities in fast-paced operational environments.
Proficiency with common business software tools.
Flexibility to support varying schedules and operational needs.
Dependable transportation.
Preferred Experience
Exposure to operational, manufacturing, or distribution-based environments.
$38k-57k yearly est. 4d ago
Inside Sales Representative
Interstate Waste Services 4.3
Customer service representative job in Norwood, NJ
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.
Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business.
Essential Job Summary::
The inside sales representative at IWS will be responsible for supporting sales activities for the commercial outside sales team. This role requires a proactive and results-oriented individual who can work independently to meet sales targets, provide exceptional customerservice, and positively represent the company's values and brand.
Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:
Support new commercial customer onboarding activities, including account signup and creation, service agreement setup, and payment processing
Work with customers to make changes to accounts, including service increases and decreases, increasing or decreasing container sizes, changing service days, etc.
Negotiate price increases and support customer retention activities
Facilitate service agreement renewal process
Resolve billing discrepancies and collections issues
Handle service requests and resolve service issues
Manage lost account transition process
Provide accurate and detailed information about the company's services, pricing, and promotions to potential and existing customers.
Build and maintain strong relationships with existing customers through regular communication and exceptional customerservice.
Manage difficult customer situations and respond promptly to service requests to meet customer commitments
Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for business growth
Work quickly and efficiently in a fast-paced environment
Able to deal with frequent changes in the work environment throughout company expansion
Additional duties as assigned
Requirements and Qualifications::
High school diploma or equivalent (bachelor's degree preferred)
Proven inside sales experience, preferably in a B2B sales environment
Excellent communication skills, both verbal and written
Strong negotiation and closing skills
Ability to work independently to meet sales targets
Proficiency in using CRM systems and other sales tools
Ability to build and maintain relationships with customers
Self-motivated, organized, and detail-oriented
Knowledge of waste management or related industry is a plus
Strong technical/computer skills, including MS Office products (Excel, Word, Outlook)
Ability to work comfortably and professionally in a dynamic and collaborative environment
Ability to work a flexible schedule, including overtime or at alternative facility locations, to meet business and workgroup needs
Fluency in English required; bilingual Spanish or Mandarin is a plus
Additional Information:
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary Range Minimum: USD $22.50/Hr. Salary Range Maximum: USD $31.25/Hr.
$22.5-31.3 hourly 3d ago
Client Onboarding Specialist
PBF Energy 4.9
Customer service representative job in Parsippany-Troy Hills, NJ
Client Onboarding SpecialistPBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Client Onboarding Specialist to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ.
This position will manage the client/counterparty onboarding process for new clients/counterparties as well as changes to existing counterparties. This role will play a crucial role in facilitating the Commercial team's ability to execute transactions with their respective counterparties.
PRINCIPAL RESPONSIBILITIES:
Manage the counterparty onboarding process for both Refining and renewables business
Work with internal stakeholders on the set up of new counterparties as well as updates to existing counterparties including name changes, mergers and acquisitions
Maintain status and provide periodic updates to stakeholders on the counterparty set up process
Liaise with internal stakeholders including Commercial, Credit, Tax, Treasury and Master Data
Prepare and distribute client notifications for Commercial personnel changes
Work on new initiatives and process improvements as technologies and organizational needs evolve
Identify and document process issues and implement problem resolutions
Respond to other activities and initiatives deemed necessary to ensuring successful day-to-day operations
Assist in other Compliance functions as necessary
QUALIFICATIONS:
B.S. in relevant education. M.S. or M.B.A. would be a plus
1+ years related professional experience supporting, developing, and maintaining a customer onboarding, Know Your Customer (KYC) or Compliance process a plus
Experience in the Oil or Refining industry a plus
Experience with CRM and ETRM Systems a plus
Must be proficient in Excel and Word
Strong analytical and organizational skills
Ability to analyze problems and determine practical solutions
Strong interpersonal skills, both written and verbal
Interest in assisting internal customers to increase value contribution to the organization
Demonstrated ability to work within a team environment
This position is on site 5 days a week.
ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED.
FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS.
The salary range for this position is $
64,121.20 - $100,393.15
. The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC (“PBF Energy”), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employe
e of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-GL1
Customer service representative job in Paramus, NJ
Benefits:
401(k)
Bonus based on performance
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
If you find it thrilling to convert potential interest into genuine commitment-and you can keep a smile on your face while juggling multiple calls and responsibilities-then you're exactly who we're looking for. However, if dynamic conversations and continuous growth sound like “too much,” this role isn't for you.
What You'll Do
● Field warm inbound opportunities-they've taken a step toward Unblinded, so your job is to show them how to keep going.
● Convert curiosity into inspired action by building real, human connections.
● Influence guiding not pitching.
● Collaborate with a high-performance team, fueling each other's success through feedback, mentorship, and daily improvement.
What's in It for You?
● Base Salary + Commission: Your effort is rewarded-not just in pats on the back, but tangibly in your paycheck.
● Ongoing Training: We don't do “one and done” training. Expect daily tune-ups, weekly deep dives, monthly breakthroughs, and annual transformations.
● Growth Environment: This is the place where you'll either soar or realize you'd rather be somewhere else-and we're okay with that honesty.
● Meaningful Impact: Every call you answer can literally shift someone's life and business for the better.
● Trained by industry-leading experts who'll push you to constantly refine your approach to Integrity-Based Human Influence.
● Respected for your resilience, optimism, and results-driven mindset.
Qualifications
● Prior success in inbound sales, customer relationship management, or phone-based consulting
● High emotional intelligence and natural rapport-building abilities
● The confidence to learn fast and adapt in a rapid-paced environment
● Heart-Centered: You lead with empathy and care, driven by the impact you leave on others.
● Integrous: You live by your word, even when it's inconvenient, knowing integrity is the foundation of all success.
Why You Might Say No
● You prefer a quiet routine, clocking in and out without big ambitions.
● You don't get energized by talking, connecting, and solving.
● “Growth” and “learning” are nice ideas, but you'd rather keep things as they are.
Join Our Movement
At Unblinded, inbound opportunities are the beginning of a beautiful journey-for both you and the person. If you live for that lightbulb moment when someone realizes they're ready to take the next step, then we can't wait to meet you.
Apply Now and let's create a world where selling IS inspiring-one inbound call at a time. Compensation: $50,000.00 - $120,000.00 per year
What we have learned over the years of working with and training 1,000's of people just like you is that most people associate sales with fear and pain.
Fear that they will hear no, fear that they will fail themselves, ear that they will be ridiculed or objected.
Pain of leaving your comfort zone, pain of perseverance, and pain of not getting what you want in the process.
What if we were to tell you that taking someone from "HELLO" to "YES" should be FUN, EXCITING, and MAGICAL?
UNBLINDED is here to disrupt the world of sales as we know it so that FINALLY you can enjoy the process and get the outcome you desire.
In the business world, we've come to expect untrusting behavior from sales prospects. This is why we developed “THE Formula of Formulas” to give you the power and skill to create exponentially more high-quality successful sales meetings, sales and revenue now. This formula is called INTEGRITY-BASED HUMAN INFLUENCE which has become the single greatest way to get people from "HELLO" to "YES" with less friction, less frustration, and in less time. Our formula consists of 3 pillars (Self-Mastery, Influence-Mastery, and Process-Mastery) along with four steps, 10 indispensable elements, and 4 energies.
In addition, our company has four specific divisions all with the singular focus of making sales accessible and productive for every size business on the planet.
Division #1: Online Sales University
Division #2: Done-For-You CRM
Division #3: Live Events, Certification Program, And Customized Sales Training
Division #4: Outsourced Sales For Businesses
If you are looking to exponentially increase your sales, UNBLINDED is the answer you have been yearning to find.
But keep in mind, this is real, and this is not just about your sales. This is about your life and legacy.
$50k-120k yearly Auto-Apply 60d+ ago
JDA Demand and Fulfillment (FF) Consutlant
Sonsoft 3.7
Customer service representative job in Rye, NY
SonSoft Inc. is a USA based corporation duly organized under the laws of the Commonwealth of Georgia. SonSoft Inc is growing at a steady pace specializing in the fields of Software Development, Software Consultancy, and Information Technology Enabled Services.
Job Description
At least 2 years of experience in Business Process Consulting, problem definition, Architecture/Design /Detailing of Processes.
At least 2 years of experience in JDA Demand, FF and Master Planning.
Strong Techno Functional with JDA Admin skills.
At least 3 years of experience converting the requirements into technical architecture and design.
At least 3 years of experience creating logical, system, physical architecture & design.
At least 3 years of experience in Development/ Configuration/solutions evaluation/ Validation and deployment.
Experience and desire to work in a management consulting environment that requires regular travel.
Qualifications
Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
At least 7 years of experience within the Information Technologies.
Additional Information
** U.S. Citizens and those who are authorized to work independently in the United States are encouraged to apply. We are unable to sponsor at this time.
Note:-
This is a Full-Time & Permanent job opportunity for you.
Only US Citizen & Green Card Holder can apply.
No OPT-EAD, GC-EAD, H4-EAD, L2-EAD, H1B & TN candidates, please.
Please mention your Visa Status in your email or resume.
** All your information will be kept confidential according to EEO guidelines.
$46k-67k yearly est. 60d+ ago
Healthcare Client Success Specialist
BHI 4.7
Customer service representative job in Wayne, NJ
BHI helps you manage your TDD patients. And your practice.
Today's targeted drug delivery and infusion needs require confident coordination among physicians, provider staff, and patients. BHI helps connect all three to allow doctors to extend care beyond the office, provider staff to centralize management for greater efficiency, and patients to receive TDD right in their own home with experienced nurses. BHI helps bring physicians, provider staff, and patients together for Better Home Infusion.
We are looking for a proactive and customer-focused Client Success Specialist to join our team. In this role, you will be responsible for ensuring our healthcare clients receive outstanding support, guidance, and value from our products and services. You will serve as the point of contact for client inquiries, drive engagement and retention, and work closely with internal teams to ensure a seamless customer experience.
This is a remotely based position that requires 50% travel frequently within the U.S.
Key Responsibilities:
Act as the main point of contact for healthcare client accounts, building and maintaining strong relationships.
Understand client needs and provide strategic solutions to maximize their success with our services.
Proactively engage with clients to ensure high satisfaction, adoption, and retention.
Conduct onboarding, training sessions, and regular check-ins
Address client concerns and work closely with internal teams to provide timely resolutions.
Analyze customer data to improve the client experience and report on key metrics.
Manage the initial admissions process by partnering with the office/practice manager
Gather client feedback and collaborate with the product team to enhance offerings
Flexibility to work in multiple time zones to meet client needs
Provide onsite client support as needed
Qualifications & Skills:
Bachelor's degree in Business, Healthcare Administration, Communications, or a related field (preferred).
2+ years of experience in customer success, account management, or a related role, preferably in the healthcare industry.
Strong interpersonal and communication skills, with the ability to build trust with healthcare clients.
Excellent problem-solving skills and a proactive approach to customerservice.
Ability to analyze client data and provide actionable insights.
Project management experience preferred
Familiarity with CRM tools, customer support software, and data analytics platforms.
Ability to work both independently and collaboratively in a fast-paced environment.
Strong organizational and multitasking abilities.
Ability to travel 50% of the time
Additional duties as assigned
At Basic Home Infusion, we are deeply committed to promoting diversity, equity, and inclusion in our provision of intrathecal infusion pain management services. We recognize that these core values are essential for achieving optimal patient outcomes and creating a supportive and inclusive environment for our team members.
$39k-65k yearly est. 3d ago
VIP Reservations Agent
Avalon Transportation 4.2
Customer service representative job in North Arlington, NJ
Schedule: Full time: Various Shifts Available including Overnight
Salary: Starting at $16 - $20 per hour, based on experience
Sign-on Bonus Available
Successfully fulfill the client's transportation needs and enter that information correctly into the reservation or dispatch systems.
Responsibilities and Duties:
Responsible for answering incoming calls, email requests and online booking requests for service from client.
Accurately input reservation request and any necessary changes into all appropriate computer systems in a concise and professional manner.
Keeping up to date on Avalon's products, services, policies and procedures.
Reconfirm future reservations with clients.
Build rapport with clients by becoming knowledgeable about their account, special needs and particular preferences.
Responsible for continuously monitoring all incoming reservation channels (phone, multiple email inboxes, online bookings) and answering all inquiries about the company, service, rates and travel time promptly and professionally.
Handles reservations for affiliate work and farms orders to affiliate network as needed.
Monitors the status of national rides to ensure clients are receiving excellent customerservice from our affiliate network.
Identifies and resolves any problems with incoming orders; escalate as needed.
Proactively and professionally handle customerservice complaints and escalate issues as appropriate to respective department heads.
Accurately help build client profiles and accounts by informing accounting of new account information obtained from client calls.
Performs basic dispatch functions as needed such as: coding, calling affiliates, obtaining chauffeur details and securing and sending new trips.
Responsible for checking all work at the end of shift.
Handles and secures greeters when needed.
Other duties as assigned
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
$16-20 hourly 60d+ ago
Client Specialist, Commercial Real Estate Banking, Commercial Term Lending
Jpmorgan Chase 4.8
Customer service representative job in Jersey City, NJ
Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit! As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing. You will also develop a comprehensive understanding of treasury services through collaboration with the Treasury Management Officer.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
**Job responsibilities**
+ Facilitate application process by interfacing with customers in taking complete applications. Requesting documentation from borrowers. Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager.
+ Develop a working knowledge of treasury services products and process in order to assist customers with opening accounts.
+ Collaborate with the Treasury Management Officer (TMO) on payments and liquidity sales process.
+ Partner with TMOs throughout the sales cycle to manage pipeline and ensure services and pricing are set up timely and accurately.
+ Act as a liaison between the Client Manager and the processing team and coordinate Letter of Interest submissions as well as loan closings. Review complex files with multi-layered entity documentation and examine third party reports and leases to identify potential problems with loan applications and arrive at a workable solution prior to submission to underwriting.
+ Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan.
+ Assist the Client Manager in building customer and real estate broker relationships by coordinating and managing marketing to customers and brokers. Assist and attend team marketing events and trade shows.
+ Establish with Client Manager the number of loans required to fund and close in Client Manager annual production goal setting process.
+ Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customerservice to both internal and external customers.
**Required qualifications, capabilities and skills:**
+ Minimum 2 years' experience in mortgage lending, with inside sales/customerservice background.
+ Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
+ Enthusiastic and self-motivated.
+ Superior written and oral communication.
+ Superior customerservice skills.
+ Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
+ Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
**Preferred qualifications, capabilities, and skills:**
+ College graduate preferred.
+ Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
+ Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
+ Superior interpersonal communication skills, as well as strong attention to detail and time management.
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
**Base Pay/Salary**
Jersey City,NJ $31.25 - $42.79 / hour
$31.3-42.8 hourly 4d ago
Client Engagement Specialist
Payarc LLC
Customer service representative job in Greenwich, CT
Requirements
Independently assist merchants/agents with any issues that arise, including questions regarding authorizations, batches, clearing, settlement, deposits analysis within company proprietary software, the TSYS and Fiserv platform, and a dozen other 3rd party applications.
Build gateway profiles to enable merchants to accept credit cards through an EMV payment terminals and card not present method using their knowledge of the business to determine the correct program as well as appropriate encryption keys
Use critical thinking skills to troubleshoot technical issues by researching issues using the knowledge learned during training and on the job expertise to determine the root cause of the issue
Work independently and within the team to collaborate and solve various technical issues throughout the day
Provide expertise customerservice to existing clients over the phone and email
Train merchants on using payment applications (EMV and Virtual Gateways) and company software platforms (CurvPOS and Curv Payment Gateway)
Guide merchants through PCI compliance program
Understand activities and duties of all company departments and use this knowledge to resolve technical issues
Show initiative and take lead over new projects that are assigned to the support team, some examples of this include application of new pricing updates for merchants, new terminal software updates and updating PCI information for all merchants
Other duties as assigned.
Skills/Competencies
Extremely detail oriented
Ability to multi-task
Good interpersonal skills
Strong communication skills
Strong relationship building skills
Influencing skills
Build solutions/problem solver
Qualifications / Experience Required
6+ months of relevant experience
Spanish speaking required
Proficient in Microsoft Word/Excel
Education Requirements
· High School Degree
· College degree preferred
Salary Description Starting at $70,000
Customer service representative job in Stamford, CT
O'Shaughnessy Asset Management (OSAM) is owned by Franklin Templeton, a dynamic firm that spans asset management, wealth management, and fintech, giving us many ways to help investors make progress toward their goals. With clients in over 150 countries and offices on six continents, you'll get exposed to different cultures, people, and business development happening around the world.
O'Shaughnessy Asset Management (OSAM) operates independently as a Specialist Investment Manager and is a research and money management firm based in Stamford. Our approach to managing money is transparent, logical, and completely disciplined, leading to long‐standing relationships with our clients. We are a leading provider of Custom Indexing services via CANVAS . CANVAS is a platform offering financial advisors an unprecedented level of control and ease in creating and managing client portfolios in separately managed accounts (SMAs). Advisors can set up custom investment templates, access factor investing strategies, utilize passive strategies, actively manage taxes, and apply ESG investing and SRI screens according to the specific needs, preferences, and objectives of individual clients.
For more firm information, please visit ************
Relationship Management Specialist
Vice President
The Relationship Management Specialist will support OSAM's business development and client service efforts throughout each stage of the client journey. The successful candidate will be considered a key problem-solving resource for our clients and will primarily collaborate with the East Region Relationship Director (Eastern seaboard) on prospecting, onboarding, and maintaining RIA relationships. The need for this hire is driven by the growth of CANVAS , OSAM's revolutionary Custom Indexing platform designed to improve the relationship between asset managers and allocators.
Key Responsibilities Include:
Work closely with Relationship Director in the East Region to build a pipeline of advisor prospects and help to qualify new business development leads
Develop an in-depth understanding of CANVAS workflows and OSAM's investment/portfolio management process
Educate clients and prospects on technology enabled investment platform including capital markets and asset allocation theory
Develop new advisor relationships and retain and deepen existing relationships
Demonstrate the ability to be a utility player able to flex between operations, analysis, and client facing activities
Independently analyze, process, and interpret data to create custom analysis, narratives, charts, graphs and other diagrams and make recommendations to the investment functions
Take ownership of follow-up communication
Prepare allocator and advisor-specific marketing and education collateral based on internal and external requests
Grow into being responsible for full scope business development responsibilities by increasing advisor use of CANVAS
Manage ongoing account service requests in a timely manner
Support growth efforts by coordinating across sales, operations, and Portfolio Management teams
Highly Desirable:
5+ years of experience in asset management or investment management
Strong experience with tax loss harvesting platforms and separate account operations
Strong knowledge of equity investment landscape, portfolio management, financial planning
Experience working with financial advisors
High degree of comfort with technology
Ability to effectively problem solve in a timely manner
Must maintain strong working relationships both internally and with external clients
Superior work ethic
Comfortable working in a fast-paced environment
Ability to manage multiple tasks effectively
Self‐starter, able to proactively identify opportunities for process improvement
Strong time management and organizational skills
Team player
Intellectual curiosity
Location:
Stamford, CT (HQ) or New York City. This is hybrid role working 3 days a week in office.
Along with base compensation, other compensation is offered such as a discretionary bonus, 401k plan, health insurance, and other perks. There are several factors taken into consideration in making compensation decisions including but not limited to location, job-related knowledge, skills, and experience. At Franklin Templeton, we apply a total reward philosophy where all aspects of compensation and benefits are taken into consideration in determining compensation. We expect the salary for this position to range between USD $155,000 - $192,000.
For more information on our firm, please visit our website at ************. To apply, please visit here.
#MID_SENIOR_LEVEL
#LI-Hybrid
Experience our welcoming culture and reach your professional and personal potential!
Our culture is shaped by the variety of perspectives and experiences brought by talent from around the world. Regardless of your interests, lifestyle, or background, there's a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life's adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.
Learn more about the wide range of benefits we offer at Franklin Templeton
*Most benefits vary by location. Ask your recruiter about benefits in your country.
Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation.
If you believe that you need an accommodation or adjustment, due to a medical condition or disability, to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number of the position you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.
$37k-64k yearly est. Auto-Apply 42d ago
Client Specialist Key
Knitwell Group
Customer service representative job in Ridgewood, NJ
About us
Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life.
What We Offer:
Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next.
Incentive Opportunities
Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page.
Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within.
Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more.
What we Value “WE CARE”:
We Win as a team and are dedicated to ensuring and applauding each other's success.
We Encourage creativity, innovation and smart risk-taking.
We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them.
We Act with integrity, transparency, candor, and respect.
We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture.
We Embrace community by bringing positive change to those we live and work in.
Who You Are:
Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers.
Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment.
Able to work cooperatively in a diverse work environment
Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store.
Possess excellent written and verbal communication skills and a high level of integrity.
Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her.
Professional, assertive, and friendly with the ability to make decisions independently.
Possess the technological aptitude to navigate POS/computer/iPad/handheld systems.
Available at least (20) hours per week.
Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays.
Comfortable climbing ladders, moving around regularly, and standing for extended periods of time.
Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs.
What You'll Do:
Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally.
Support all service enhancers to build strong relationships including active use of Concierge.
Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc.
Plan and prioritize tasks and responsibilities to meet the needs of the customer and business.
Seek to understand customer needs & wants with curiosity and confidence through intentional conversation.
Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust.
Actively participate in community/store activities and events that promote the Talbots Brand.
Responsible for leading/supervising others on occasion and opening the store for business and/or closing the store.
Professionally represent the brand image.
Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.
Location:
Store 00057 Ridgewood NJ-Ridgewood,NJ 07450Position Type:Regular/Part time
Pay Range:
$16.92 - $21.15 Hourly USD
Equal Employment Opportunity
The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.
$16.9-21.2 hourly Auto-Apply 27d ago
Call Center Operator (Bilingual)
Cornerstone Family Healthcare 4.1
Customer service representative job in Newburgh, NY
Full-time Description
Cornerstone Family Healthcare is actively recruiting for Bilingual Call Center Operators to join our growing Call Center team in Newburgh, NY.
RATE OF PAY/SALARY: $17.00 per hour
PLUS
Monthly incentives available
WORK LOCATION(S): Newburgh, NY
STATUS: Per Diem, Full Time
CORNERSTONE BENEFITS:
Competitive salaries I Health Benefits I Retirement plan I Paid Time Off I Sick Time I Flexible Spending I Dependent Care I Paid Holidays I Monthly incentives available
CORNERSTONE'S MISSION:
Cornerstone Family Healthcare is a non-profit Federally Qualified Health Center with a mission to provide high quality, comprehensive, primary and preventative health care services in an environment of caring, dignity and respect to all people regardless of their ability to pay. For more than fifty years, Cornerstone has been responsive to meeting the needs of the communities in which we serve with a continued emphasis on the underserved and those without access to health care regardless of race, economic status, age, sex, sexual orientation or disability.
JOB SUMMARY:
This is NOT a remote job!
Provides excellent customerservice at all times; politely greets patients, responds accurately and appropriately and thanks them for calling.
Makes appointments for new and existing patients using the practice management system template.
Coordinates with departmental Patient ServicesRepresentatives and nursing staff to accommodate patient's requests for earlier appointments.
Verifies all demographic and insurance information gathered from each patient and posts it accurately in the practice management system.
Verifies all insurance information, including eligibility, PCP and referrals, if required for the visit type and insurance.
Provides back-up support for patient registration as requested by management.
Attends monthly departmental meetings.
Handles other duties as assigned.
Requirements
Bilingual: Fluent in Spanish
High School Diploma or High School Equivalency Diploma
For PER DIEM shift - Flexible schedule coordinated monthly with management. Must work at least two weekend days per month (9am-5pm),
(Cannot work more than 30 hours per week).
Please Note:
Training schedule for the per diem shifts is Monday-Friday 9am-5pm for 5 weeks.
Salary Description $17.00
$17 hourly 60d+ ago
Inside Sales Representative
Interstate Waste Services 4.3
Customer service representative job in Wallkill, NY
Interstate Waste Services is the most progressive and innovative provider of solid waste and recycling services in the greater New York, New Jersey and Connecticut markets with a rail-served landfill in Ohio. IWS is committed to delivering high-quality waste, recycling and environmental services, while prioritizing the safety of our employees, customers and communities. We cater to a diverse range of industrial, medical and commercial/residential customers.
Founded in 1998, IWS has grown over the years through acquisitions, many of which were family-owned businesses that remain a part of our team today. We're proud to combine the resources of a large company with the values and care of a family-run business.
Essential Job Summary::
The inside sales representative at IWS will be responsible for supporting sales activities for the commercial outside sales team. This role requires a proactive and results-oriented individual who can work independently to meet sales targets, provide exceptional customerservice, and positively represent the company's values and brand.
Essential Job Functions: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Other minor duties may be assigned.:
Support new commercial customer onboarding activities, including account signup and creation, service agreement setup, and payment processing
Work with customers to make changes to accounts, including service increases and decreases, increasing or decreasing container sizes, changing service days, etc.
Negotiate price increases and support customer retention activities
Facilitate service agreement renewal process
Resolve billing discrepancies and collections issues
Handle service requests and resolve service issues
Manage lost account transition process
Provide accurate and detailed information about the company's services, pricing, and promotions to potential and existing customers.
Build and maintain strong relationships with existing customers through regular communication and exceptional customerservice.
Manage difficult customer situations and respond promptly to service requests to meet customer commitments
Stay updated on industry trends, competitor activities, and market conditions to identify opportunities for business growth
Work quickly and efficiently in a fast-paced environment
Able to deal with frequent changes in the work environment throughout company expansion
Additional duties as assigned
Requirements and Qualifications::
High school diploma or equivalent (bachelor's degree preferred)
Proven inside sales experience, preferably in a B2B sales environment
Excellent communication skills, both verbal and written
Strong negotiation and closing skills
Ability to work independently to meet sales targets
Proficiency in using CRM systems and other sales tools
Ability to build and maintain relationships with customers
Self-motivated, organized, and detail-oriented
Knowledge of waste management or related industry is a plus
Strong technical/computer skills, including MS Office products (Excel, Word, Outlook)
Ability to work comfortably and professionally in a dynamic and collaborative environment
Ability to work a flexible schedule, including overtime or at alternative facility locations, to meet business and workgroup needs
Fluency in English required; bilingual Spanish or Mandarin is a plus
Additional Information:
This job description is intended to be an accurate representation of the general functions of the job, rather than exhaustive list of duties, responsibilities, or experience. Other duties may be assigned, requested, or required. Aspects of the job may be altered without notice.
Interstate Waste Services provides equal employment opportunities to all employees and applicants for employment and
prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Salary Range Minimum: USD $22.50/Hr. Salary Range Maximum: USD $31.25/Hr.
$22.5-31.3 hourly 3d ago
Client Onboarding Specialist
PBF Energy 4.9
Customer service representative job in Parsippany-Troy Hills, NJ
PBF Energy Inc. (NYSE:PBF) is one of the largest independent refiners in North America, operating through its subsidiaries, oil refineries and related facilities. We are seeking a talented Client Onboarding Specialist to join our team as a pivotal member that would play a key role here at PBF Energy. This role would be located onsite at our Company headquarters in Parsippany, NJ.
This position will manage the client/counterparty onboarding process for new clients/counterparties as well as changes to existing counterparties. This role will play a crucial role in facilitating the Commercial team's ability to execute transactions with their respective counterparties.
PRINCIPAL RESPONSIBILITIES:
* Manage the counterparty onboarding process for both Refining and renewables business
* Work with internal stakeholders on the set up of new counterparties as well as updates to existing counterparties including name changes, mergers and acquisitions
* Maintain status and provide periodic updates to stakeholders on the counterparty set up process
* Liaise with internal stakeholders including Commercial, Credit, Tax, Treasury and Master Data
* Prepare and distribute client notifications for Commercial personnel changes
* Work on new initiatives and process improvements as technologies and organizational needs evolve
* Identify and document process issues and implement problem resolutions
* Respond to other activities and initiatives deemed necessary to ensuring successful day-to-day operations
* Assist in other Compliance functions as necessary
QUALIFICATIONS:
* B.S. in relevant education. M.S. or M.B.A. would be a plus
* 1+ years related professional experience supporting, developing, and maintaining a customer onboarding, Know Your Customer (KYC) or Compliance process a plus
* Experience in the Oil or Refining industry a plus
* Experience with CRM and ETRM Systems a plus
* Must be proficient in Excel and Word
* Strong analytical and organizational skills
* Ability to analyze problems and determine practical solutions
* Strong interpersonal skills, both written and verbal
* Interest in assisting internal customers to increase value contribution to the organization
* Demonstrated ability to work within a team environment
This position is on site 5 days a week.
ONLY CANDIDATES MEETING THE ABOVE REQUIREMENTS WILL BE CONSIDERED.
FOR SERIOUS CONSIDERATION, PLEASE INCLUDE YOUR SALARY REQUIREMENTS.
The salary range for this position is $64,121.20 - $100,393.15. The compensation range listed in this posting is in compliance with applicable state law. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills and internal peer equity will be considered in determining the selected candidate's compensation. Salaries at the time of hire are typically in the lower to middle portion of the above range in order to provide the opportunity to reflect future performance-based increases. In addition to salary, PBF offers a comprehensive benefits package which includes bonus eligibility, health care, retirement benefits, and paid time off.
We thank all respondents for their interest in PBF Holding Company LLC ("PBF Energy"), however, only those selected for an interview will be contacted. Please no phone calls or emails to any employee of PBF Energy about this requisition. Placement agencies or recruiters need not respond. All resumes submitted by search firms to any employee of PBF Energy via email, the Internet or in any method without a valid written search agreement will be deemed the sole property of PBF Energy. No fee will be paid in the event the candidate is hired by PBF Energy as a result of the referral or through other means.
PBF Energy is an equal opportunity employer. We are committed to creating a diverse, inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex, gender, gender identity or expression, sexual orientation, reproductive health decision making, national origin, ancestry, genetic information, physical or mental disability, medical condition, marital status, age, veteran and military status, or any other status protected by applicable law. We are committed to providing reasonable accommodations as required by law.
#LI-GL1
$64.1k-100.4k yearly Auto-Apply 39d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Ramapo, NY?
The average customer service representative in Ramapo, NY earns between $27,000 and $44,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Ramapo, NY
$35,000
What are the biggest employers of Customer Service Representatives in Ramapo, NY?
The biggest employers of Customer Service Representatives in Ramapo, NY are: