Customer Care Representative
Customer Service Representative Job 21 miles from Reedley
CAMP Systems is the leading provider of aircraft compliance and health management services to the global business aviation industry. CAMP is the pre-eminent brand in its industry and is the exclusive recommended service provider for nearly all business aircraft manufacturers in the world. Our services are delivered through a “SaaS plus” model and we support over 20,000 aircraft on our maintenance tracking platform and over 31,000 engines on our engine health monitoring platform. Additionally, CAMP provides shop floor management ERP systems to over 1,300 aircraft maintenance facilities and parts suppliers around the world. CAMP has grown from a single location company in 2001, to over 1,300 employees in 13 locations around the world.
CAMP's relationships with business aircraft manufacturers, aircraft maintenance facilities, and parts suppliers place it in a unique position to understand how current offline information flows in the business aviation industry to introduce friction to the global market for business aviation parts and services. CAMP is building a digital business that will streamline the exchange of parts and services and create substantial value for both CAMP and the aviation industry at large.
The Trend Group, a division of CAMP is a recognized leader in providing quality Engine Health monitoring (EHM) and Analysis to the business aviation industry. In conjunction with CAMP, the Trend Group focuses on offering timely, reliable, actionable information to customers, in order to reduce operating costs and enhance aircraft safety.
CAMP is an exciting company to work for, not only because of its future growth prospects, but also because of its culture. Smart, motivated people, who want to take initiative, are given the opportunity and freedom to make things happen. CAMP is part of the Hearst Business Media portfolio.
Job Summary
As part of the Customer Service Team, you will be tasked with handling a variety of tasks involving client needs, requests, and making recommendations based on needs. This position offers the chance to become familiar with CAMP's software, clientele, and brand. Using your exceptional and professional customer care skills, you will be the first impression and representation of CAMP Systems.
Responsibilities
Be the first line of contact when customers, clients, and partners call or e-mail with inquiries.
List, understand, and act in response to needs.
Maintain records of customer communications.
Provide effective and efficient assistance of customer facing applications, reports, and services.
Support CAMP's Business interactions, setup, user access, data processing and if needed connect to proper Aircraft Analysts.
Maintain high standards of telephone and e-mail etiquette and promptness.
Requirements
Intermediate understanding of computer software.
Intermediate understanding of Computer Software
Intermediate ability to use applications like Microsoft Outlook, Excel, Word, etc.
Warm, welcoming, and helpful attitude.
Excellent interpersonal skills.
Salary: $19.00 - $22.00 per hour DOE (Depending on Experience)
CAMP is committed to creating a diverse environment and is proud to be an affirmative action and equal opportunity employer. We understand the value of diversity and its impact on a high-performance culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information.
CAMP is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, please contact ******************.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability or veteran status EOE
Commerical Lines CSR
Customer Service Representative Job 23 miles from Reedley
Seeking P&C Licensed candidates for a great role as an Commercial Lines Account Manager supporting an agency with a large book of business. You will be responsible for servicing and obtaining accounts in the areas of Commercial and Personal Lines. Pay up to $65k Apply now! PERKS & BENEFITS: Growth Opportunities, highly competitive employee benefit program, casual Fridays. SKILLS & QUALIFICATIONS: P&C License required, a minimum of 2-4 years of related experience in the insurance industry, working knowledge of Microsoft Office programs and insurance specific software. Call today and ask for Kim Tate ************.
Account Representative
Customer Service Representative Job 23 miles from Reedley
Sierra School Equipment Company (SSEC) is looking for a successful candidate to fill the role as Account Representative as outlined below. This individual is responsible for establishing and developing relationships within our markets in order to provide our quality products, excellent customer service, and precision installation.
ROLE AND RESPONSIBILITIES
SALES:
Develop new and maintain existing relationship in the territory
Qualify new leads while prioritizing high impact relationships
Work with Customers, Architects, Consultant, Designers, etc. to position SSEC as the customer's primary furniture provider
Strategically organize and develop sales action plans
Knowledgably present breadth of products available
Deliver verbal and written presentations to prospects
Provide timely and comprehensive quotes for clients and prospects
Negotiate sales terms and product details with clients and prospects
Follow up and documentation is critical to the sales process
PROJECT MANAGEMENT:
Communicate clearly and often with customers through the buying process so customers are well informed throughout the project
Work closely with internal team members and external partners to ensure a smooth project and customer experience
Participate in accurate ordering, timely receipt, and payment of services
Know the product line, understand the process, and drive for results
Coordinate internal team members, external vendors, and customer for prompt and precise installation of purchased products
Develop a basic understanding of applicable Labor Regulations
Visit job sites as needed, field measurements, successful installs
OTHER:
Participate in sales meetings as requested
Comply with company policies and procedures
Other duties as requested
QUALIFICATIONS:
AA Degree from a Community College (Bachelor Degree preferred)
Proficient with MS Word, Excel, and familiar with database management
Multitasking with ability to keep numerous projects in motion
People oriented with attention to details
Must be able to travel
Self-starter, self-motivated with common sense
Strong organizational skills
Strong written and verbal communication skills
Must be able to work in a fast paced environment
Must pass background check with the state to work at school sites
Some lifting may be required
Inside Sales Representative
Customer Service Representative Job 23 miles from Reedley
Inside Sales Representative
About the role:
The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.
What you'll do:
Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
Provide information regarding our products and services to inquiring customers
Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
Work in concert with the outside sales force to proactively increase market share
Assist with inventory management based on customer needs
Perform other duties as assigned
We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!
What you'll need:
Strong business writing and verbal communication skills
Positive and enthusiastic attitude with an eagerness to learn and grow
Ability to work in an active, team-selling environment where priorities are continually changing
Exceptional interpersonal and negotiation skills
Excellent computer skills
High level of honesty and integrity
High School Diploma or GED required
(Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
(Preferred) Plastics/industrial distribution experience
(Preferred) 1 year or more of commercial experience
What you'll get:
Competitive base salary + bonus (profit sharing)
Paid vacation, holidays, sick days, and personal business days
Full benefits package (medical, dental, vision, short-term and long-term disability)
401k + company match; 8% matched up to 4% (US employees)
RRSP + company match; 8% max matched up to 4% (Canadian employees)
Tuition reimbursement
Paid parental leave
Opportunity for growth
Who are we?
Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners.
We have plastic distribution's most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions to our customers because at Polymershapes, You're the Center of All We Do!
What makes Polymershapes a great place to work?
We invest in YOU. Our team is dedicated to supporting new members as we expand. We have a broad mix of experience levels and tenures and therefore aspire to build an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional, enabling them to take on tasks that are more complex in the future.
Exposure to sales and executive leadership
Protected territories that are assigned exclusively to you
Ongoing qualified leads
Defined career paths that promote growth and advancement
“We are employees that wear many hats, and there are no two days that are alike. With such a diverse work environment, there leaves zero opportunity to feel daunted by work life. Whether that be an item that needs to be fabricated, an order that needs to fulfilled, or a customer's wildest idea that needs to be brought to life; we are there to make it happen.”
-Jack Nowaczewski | Inside Sales Representative, Knoxville
Customer Growth Representative
Customer Service Representative Job 21 miles from Reedley
Join the leading beverage provider, Reyes Coca-Cola Bottling! * Shift: Full Time, Monday - Friday, 5:00am start * Benefits: Medical, Dental, Vision, Retirement, PTO * Routes available: Visalia, Tulare, Hanford and surrounding communities * Hourly Pay Rate: $26.50 starting plus monthly incentive opportunity
If you enjoy our products, you'll really enjoy being a part of our team!
Position Responsibilities:
* This position sells and executes promotions, secures placement of equipment, and uses point-of-sale (POS) materials to grow sales as well as transports and replaces POS advertising and inventory levels
* You will restock and build displays, sections, and racks, keeping them in an aligned manner with labels facing outward, rotating products to ensure that stores follow a first-in-first-out stocking system within retail accounts
* You will maintain backrooms by organizing and consolidating back stock each day
* You will support the team as a retail sales representative, responsible for conveying account activities to relevant stakeholders
* Other duties as assigned
Required Education and Experience:
* High school diploma or General Education Degree and 0 to 1 plus years of related experience or 1 to 2 plus years of general experience
* Must have reliable automobile transportation, a valid driver's license, and auto insurance coverage at least to the minimum amount specified by the Company and state law
Preferred Education and Experience:
* Bachelor's Degree
Customer Experience Representative
Customer Service Representative Job 23 miles from Reedley
Are you looking to jumpstart your career? This Customer Experience Representative position could be the perfect opportunity for you. Whether you're just entering the workforce or seeking a fresh start in a new industry, this role offers a fantastic chance to develop your skillsets. We provide comprehensive hands-on training to ensure you're fully equipped for success.
Customer Experience Representative Responsibilities:
Build personalized connections with customers and deliver impactful brand experiences.
Develop and maintain a loyal customer base through tailored solutions.
Focus on driving customer acquisition and retention within assigned territories and projects.
Stay up to date with product knowledge to better assist customers.
What We Offer:
A supportive and competitive team-oriented environment.
Opportunities for networking and learning at national and international retreats.
Public speaking experience in both small and large group settings.
Hands-on training in sales and customer service.
No micromanagement; autonomy in your role.
Development of valuable sales and marketing skills.
Training on leadership and personal growth.
What We're Looking For in a Customer Experience Representative:
Ability to work full-time.
A positive, outgoing personality with excellent people skills.
A 2-year degree or equivalent customer service and sales experience.
A professional demeanor with a sharp focus on performance.
Previous customer service or sales experience is preferred, but not required.
Telecommunications Customer Success Representative
Customer Service Representative Job 21 miles from Reedley
The Telecommunications Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Telecommunications Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.
Our Telecommunications Customer Success Representative team is committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each Telecommunications Customer Success Representative to pursue their personal goals and attain the level of growth and success they are looking for.
Responsibilities of the Telecommunications Customer Success Representative:
Provide pertinent product and service information to customers
Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
Develop and build relationships with new customers
Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
Overcome objections respectfully and professionally
Ensure complete satisfaction throughout the entire experience
Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
Attend daily Telecommunications Customer Success Representative meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
Requirements of the Telecommunications Customer Success Representative:
1-3 years of successful sales, customer service, cold-calling, or client relations experience
Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
Excellent presentation, negotiation, and verbal communication abilities
Independent and self-motivated, but can also work effectively in a team setting
Work with a multitude of people both externally and internally with customers and team members
Outstanding time management, prioritization, and organization skills
#LI-Onsite
Insurance Specialist CSR, Reedley CA
Customer Service Representative Job In Reedley, CA
Job Details Entry CA036 - Reedley, CA - Reedley, CA N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.
Customer Service Representative
Customer Service Representative Job 23 miles from Reedley
Share If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. **Customer Service Representative** Regular Full-Time 18 days ago Requisition ID: 1242 Salary Range: $23.00 To $25.00 Hourly **Sinclair Systems International, LLC** is the label supplier to the citrus, apple, stone fruit, avocado and greenhouse tomato packer/shippers of the world. We offer our customers a complete labeling solution that consists of custom food-safe produce labels, innovative machine application systems and specialized expert technical service. Our market leadership relies on motivated team members that are committed to customer satisfaction, are results oriented and strive for excellence.
We are currently looking to fill a **Customer Service Representative** position for our Fresno, CA office**:**
**Key Accountabilities**
* This position serves as Sinclair's day-to-day intermediary with its customers in both label order administration as well as contract administration.
* Professionally facilitates the label order and contract life cycle process by providing support from order inception through shipment.
* In addition to the above, this team member is the internal customer advocate and also fields customer complaints, queries, and issues that may arise.
**Key Duties and Responsibilities**
* Processes orders from start to finish, accurately and in a timely manner, verifying all information prior to input, making sure all departments are able to meet the customer's needs, and communicating status to customer during the process.
* Places "for Stock" orders as directed.
* Coordinates and communicates label design needs with Graphic Artist and customer.
* Partners with Sales Team as needed to support customers and ensure satisfaction, performs customer follow up when requested, and supports Sales Team in meeting their goals.
* Communicates regularly with the Production team and helps set production priorities when needed.
* Collaborates with Finance and Sales to enforce credit holds and communicates expectations to customer.
* Partners with Marketing as needed to gather pertinent customer information, run reports, and other requests.
* Field customer labelling complaints; raise label warranty claims, Corrective and Preventative Action reporting (CAPA's) and Credit Notes when needed
* Understand and use inventory processes/stock matrices as directed by Customer Service Manager.
* Process AR/ERs by inputting contract-related data (including requisite operating period information) in order to accurately set-up customer contracts.
* Occasional travel required for training or development purposes.
* Projects and other duties as assigned.
**Supervisory Responsibilities:** N/A
**Physical Demands**
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly required to stand; walk; sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
**Work Environment**
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
**Benefits At Sinclair:** We offer our full-time employees flexible time off (FTO), paid sick leave, ten paid holidays, medical, dental, and vision benefits, flexible spending accounts, dependent care reimbursement accounts, 401K and profit sharing!
Call Center Rep I or II
Customer Service Representative Job 23 miles from Reedley
2222 W Shaw Ave, Fresno, CA 93711, USA Req #1147 Monday, December 9, 2024 **(Full-time)** Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including employer contribution to 401k.
The Call Center is a fast paced environment that is ever changing and requires the ability to communicate effectively with members over the phone and in writing.
Responsibilities of the position include:
* Efficiently and accurately process transactions and records information
* Research and resolve members concerns
* Use active listening skills to develop a rapport with members in order to provide outstanding service
* Ensure that all interactions with members and prospective members are handled: professionally and accurately.
* Maintain knowledgeable of credit union products and services
Requirements of the position include:
* A positive, upbeat attitude that affects members and teammates alike
* Ability to meet service levels & response time objectives of phone calls, emails, and other communication methods
* Previous customer service experience
* Desire to provide outstanding member service
* Ability to respond and assist customers with inquiries and/or problem resolution
* Ability to work effectively as a team member
* Strong communication and active listening skills
* Dependable (arrive to work on time as scheduled)
* Must be available to work 10:15 am - 7:15 pm M-F and rotating Saturdays from 8:45 am - 1:15 pm
**Other details**
* Pay Type Hourly
* Min Hiring Rate $19.07
* Max Hiring Rate $31.88
* Required Education High School
Call Center Rep I or II
Customer Service Representative Job 23 miles from Reedley
(Full-time)
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. EECU promotes a positive work environment while providing outstanding member service. EECU offers a competitive benefits package, including employer contribution to 401k.
The Call Center is a fast paced environment that is ever changing and requires the ability to communicate effectively with members over the phone and in writing.
Responsibilities of the position include:
Efficiently and accurately process transactions and records information
Research and resolve members concerns
Use active listening skills to develop a rapport with members in order to provide outstanding service
Ensure that all interactions with members and prospective members are handled: professionally and accurately.
Maintain knowledgeable of credit union products and services
Requirements of the position include:
A positive, upbeat attitude that affects members and teammates alike
Ability to meet service levels & response time objectives of phone calls, emails, and other communication methods
Previous customer service experience
Desire to provide outstanding member service
Ability to respond and assist customers with inquiries and/or problem resolution
Ability to work effectively as a team member
Strong communication and active listening skills
Dependable (arrive to work on time as scheduled)
Must be available to work 10:15 am - 7:15 pm M-F and rotating Saturdays from 8:45 am - 1:15 pm
Other details
Pay Type Hourly
Min Hiring Rate $19.07
Max Hiring Rate $31.88
Required Education High School
Customer Service Representative
Customer Service Representative Job 23 miles from Reedley
Since 1957, Shield Healthcare has provided high-quality healthcare services while focusing on customer satisfaction and employee achievement. We are dedicated to fulfilling the medical supply needs of consumers and the caregiving community while maintaining a 99% overall customer satisfaction rating. Over the years, Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Ohio, Texas and Washington. Shield HealthCare is looking for a Customer Service Representative in our Fresno, CA office to assist our customers with their telephone orders. The position has a set schedule, Monday through Friday, no nights or weekends.
This is an on-site position in Fresno, CA.
JOB RESPONSIBILITIES:
Answer incoming telephone calls/faxes and take orders from physicians, referral sources, and customers
Enter orders into computer system in timely manner
Attend to walk in customers
Process authorizations and support documentation
Process support and sales incidents to maintain customer satisfaction levels
Resolve customer complaints
Upsell and cross-sell to meet customer needs
QUALIFICATIONS:
2+ years customer service experience
Ability to multi-task
Demonstrated problem solving ability
Excellent verbal and written communication skills
Bilingual English/Spanish preferred
SALARY & BENEFITS:
$17-34/hour, typical starting range $20-21/hour
Medical, Dental, and Vision
401(k) with Company Match
Sick and Vacation Days
Flexible Spending Account
Life & Disability Insurance
Education Assistance
Employee Referral Program
Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.
Customer Service Representative - Store (PT)
Customer Service Representative Job 23 miles from Reedley
About Us: Dollar Express is the newest entrant in the dollar store segment of the retail industry. Headquartered in Charlotte, North Carolina, Dollar Express operates 330 Stores in 36 states.
As a Dollar Express Customer Service Representative you will be responsible for providing exceptional service to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise.
Principle Duties & Responsibilities
Provides customer engagement in positive and approachable manner.
Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
Independently stocks shelves and recovers merchandise in the store.
Accurately handles customer funds and processes transactions using the POS system.
Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
Performs all other duties as assigned in order to maintain an effective and profitable store operation.
At Dollar Express, we believe a diverse workforce makes a difference.
We are an Equal Opportunity Employer. We appreciate the interest of all applicants, however, only those selected for an interview will be contacted.
Other details
Pay Type Hourly
Customer Service Representative
Customer Service Representative Job 23 miles from Reedley
2875 S Elm Ave,, Fresno, California 93706 Work Shift: 8hr-1st Shift (United States of America) Altium Packaging, Our Culture Differentiates Us! We incorporate our Guiding Principles into all aspects and at all levels of the organization and use them as a framework for decision-making. We believe our Guiding Principles foster a culture of excellence that benefits both employees and customers.
Our Guiding Principles
* Act with Integrity & in Compliance
* Drive Value Creation
* Be Disciplined Entrepreneurs
* Focus on the Customer
* Act with Humility
* Treat others with Dignity and Respect
* Seeking Fulfillment in your Work
Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager.
JOB SUMMARY:
Respond to customer inquiries by telephone or e-mail to provide non-technical problem resolution. Resolve routine and basic problems and communicates solution or requested information to the customer. Analyze a customer's service needs and refer to other service or technical departments for follow up as needed. May utilize a customer relationship application or database to record activities and research product information. Requires a high school diploma or its equivalent. Typically reports to the Customer Service Manager.
Monitor the blow mold machines to ensure quality of product and its processing
Order entry & maintenance
Shipping verification
Pricing verification
Input customer feedback into the Quality Database & Customer Feedback Database
Assist with customer inventory management
Manage customer owned inventory (labels, corrugate, etc.)
Manage customer specific finished goods
Assist with the management of obsolete inventory
Assist with accounts receivables
Maintenance of manual BOL
Invoicing verification
Sample shipments
Mail marketing information (brochures)
Generate and distribute customer-required reports (inventory, volume, etc.)
Assist with Credit Memos when needed
Maintain customer files
Starting Pay Rate:
$21.88
Qualifications:
Prior manufacturing experience is desired
Two years prior customer service experience is required
An AS degree is preferred
Knowledge of MS Office is required
We Believe in Rewarding our Most Important Resource - Our People!
We show our commitment to Total Rewards by providing a competitive, comprehensive benefits package. In addition to medical, dental and vision plans, company holidays and vacation days, tuition reimbursement, learning and training opportunities, bonus potential, and a 401(k) plan with company contributions, Altium Packaging locations offer rewards and recognition programs and opportunities to make a difference in the community.
EEO Statement
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
Take your career to the next level at Altium Packaging!
customer Service ( Remote work , No Vaccination Required)
Customer Service Representative Job 36 miles from Reedley
The customer service representative will be responsible for answering client inquiries, provide product information, and help the customer by being informative, empathetic, and eager to quickly solve a customer's problem. Must be willing to listen, learn, and resolve any customer inquiry.
Customer Service Job Duties and Responsibilities
Excellent customer care and focus; ability to assess customers' needs and provide the correct answer, path, troubleshooting, or method for a positive customer experience
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
Ability to learn and follow all customer service procedures and policies
Strive to meet and go above personal and team target goals
Record, organize and file customer interactions and account changes
Able to up-sell if needed
Able to schedule call back and appoints to resolve customer needs
Requirements
Previous experience in customer support, client services, sales, or a related field
Excellent at communicating over the phone and other communication platforms
Basic computer skills and experience
Able to multitask
Excellent time management and prioritization skills
Ability to listen actively, relay information, and answer questions and/or concerns.
Customer-focused for positive customer experience and resolution
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Benefits
Health Insurance (dental and vision included)
Excellent retirement plan
Tremendous upward mobility into other positions and management
Flexible hours
Remote Position(s) available (work from home)
Customer Service Rep(07796) - 20905 Roscoe Boulevard
Customer Service Representative Job 40 miles from Reedley
• Operate all equipment. • Stock ingredients from delivery area to storage, work area, walk-in cooler. • Prepare product. • Receive and process telephone orders. • Take inventory and complete associated paperwork. • Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
Work Conditions
EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from over up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING: Talking and hearing on the telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERMENTS: The ability to direct activities, perform repetitive tasks, work along and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile “bricks” with linoleum in some food process areas. Height of work surfaces is between 36” and 48”.
WALKING: Walking is generally in short distances for short durations.
Delivery personnel must travel between the store and the delivery vehicle and from the delivery vehicle to the customer's location.
SITTING: Paperwork is normally completed in an office at a desk or
table.
LIFTING: Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacking onto shelves up to 72” high.
CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried form the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
During delivery, carry pizzas, sides, and beverages while performing “walking” and “climbing” duties.
DRIVING: Deliver pizzas within a designated delivery area. A team member may make several deliveries per shift.
PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24”-30” and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
During delivery of product, navigation of five or more flights of
stairs may be required.
STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 40-45 seconds at a time, repeated continuously during the day. Forward bending is also present at the front counter when stocking ingredients.
CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas.
REACHING: Reaching is performed continuously; up, down, and forward. Workers reach above 72” occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing a pizza from an the oven., and when using the rolling cutter. Frequent
and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
MACHINE, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service / Office Representative
Customer Service Representative Job 23 miles from Reedley
Customer Service/Office Representative
Closets by Design is a nationally recognized leader in home organizing systems. We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more. We desire motivated, organized, caring individuals who have a passion to provide outstanding craftsmanship and superior customer service.
Job Responsibilities
We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Customer Service Representative. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.
Job Requirements
Answer and direct incoming phone calls
Manage designers appointment calendars
Greet visitors and provide assistance
Deliver administrative support for office staff, sales team and production/installation department
General office duties and working knowledge of computers
Customer oriented, friendly and enthusiastic
Reliable, punctual with good work ethic
Strong verbal and written communication skills
Strong personal organization skills
If you are motivated to succeed and passionate, then you deserve to learn more about this opportunity!
Call us at xxx-xxx-xxxx to find out more about this exciting opportunity or email us your resume at.
Customer Service Representative
Customer Service Representative Job 23 miles from Reedley
Customer Service Representative DEPARTMENT: Event Services REPORTS TO: Director Event Services FLSA STATUS: Part-Time, Non-Exempt SALARY: $16.50 Hourly IMMEDIATE HIRING! Position Title: Guest Services Usher/Ticket Scanner- Part-Time. Usher/Ticket Scanners are responsible for providing excellent guest service at Fresno Convention & Entertainment Center (FCEC) events which includes conventions, social events, concerts and other events. Incumbent should be a self-starter that is able to operate under minimal supervision to accomplish work tasks such as: assist patrons at sporting events, conventions, and entertainment ticketed events by performing duties such as greeting guests, collection of admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and locating such facilities as restrooms and ATM machines, etc. This is a Part-time, event-based and hourly position.
Essential Duties and Responsibilities
+ Greet guest as they enter with a smile & great attitude
+ Responsible for scanning tickets and ensuring all guests have a proper ticket/credential upon entry
+ Provide guests with friendly and accurate directions while in FCEC Venues
+ Check tickets for guests attempting to access their section/assist them in locating their seat
+ Responsible for questions, information requests and comments
+ Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure
+ Use excellent customer service skills and positive attitude when interacting with guests, vendors, and employees
+ Complete all assigned tasks within the guidelines a & deadlines set by Directors, Managers and Supervisors
+ Effectively and calmly interact with challenges or emotional guests and employees
+ Ability to memorize, recollect, and quickly retrieve relevant information
+ Always follow all operating policies and procedure
+ Maintain company confidentiality
+ Other duties as assigned from time to time to achieve event success
Education and/or Experience
+ High school diploma or equivalent
+ At least 18 years of age
+ One (1) year prior customer service experience, preferably in sports/entertainment venue environment, but not required
Skills and Abilities
+ Reliable, punctual, and regular in attendance with effective communications skills
+ Must have reliable transportation to and from scheduled shifts
+ Must have the ability to read, write and understand English in a working environment
+ Friendly, outgoing personality
+ Ability to take directions well and work well with co-workers and management
+ Must maintain a neat, well-groomed appearance that always conveys professionalism
+ No visible tattoos, facial piercings, unnatural hair colors (i.e. blue, pint, etc.)
+ Must be available to work at least a good portion of events per month; including being available for events on Fridays, Saturdays, Sundays and Holidays
+ Work Conditions
+ Walking & standing occurs 90% of the time (4-6 hours per shift)
+ Employees may be assigned to work positions located outside.
+ Employees will be assigned to work any and all shifts.
+ Employee should use precautions & follow safety guidelines
NOTE: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.
ASMGlobal is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.
Telecommunications Customer Success Representative
Customer Service Representative Job 21 miles from Reedley
The Telecommunications Customer Success Representative is responsible for directly engaging with customers to communicate information regarding available products and services, answering and addressing specific inquiries and concerns, and assisting in the sign-up or enrollment process. As the Telecommunications Customer Success Representative, you must be proficient in building rapport and establishing relationships with various types of people. The main objective of this position is to combine your previous experience in customer service and your energetic, tenacious personality as a way to deliver an exceptional customer experience.
Our Telecommunications Customer Success Representative team is committed to challenging the status quo of the customer experience and, instead, delivering an experience that is solutions-focused, personal, and uplifting. This is also how we approach our team when it comes to personal development and advancement opportunities. Our mission is to uplift each Telecommunications Customer Success Representative to pursue their personal goals and attain the level of growth and success they are looking for.
Responsibilities of the Telecommunications Customer Success Representative:
Provide pertinent product and service information to customers
Directly consult with customers to understand their wants and needs and provide curated recommendations that address both
Develop and build relationships with new customers
Answer and address questions and concerns in the most efficient way and escalate concerns to the appropriate department or team member
Overcome objections respectfully and professionally
Ensure complete satisfaction throughout the entire experience
Receive customer feedback regarding the products, services, and sign-up process to relay to upper management and improve the customer experience
Attend daily Telecommunications Customer Success Representative meetings and training sessions to build upon product knowledge, learn new customer services tactics, and stay up to date on available promotions
Requirements of the Telecommunications Customer Success Representative:
1-3 years of successful sales, customer service, cold-calling, or client relations experience
Possess a solution-oriented mindset with the ability to overturn objections and answer technical questions, address customer's needs, and react quickly
Excellent presentation, negotiation, and verbal communication abilities
Independent and self-motivated, but can also work effectively in a team setting
Work with a multitude of people both externally and internally with customers and team members
Outstanding time management, prioritization, and organization skills
#LI-Onsite
Insurance Specialist CSR, Reedley CA
Customer Service Representative Job In Reedley, CA
Job Details Entry Reedley, CA N/A Full Time High School Undisclosed Up to 25% Full-Time UndisclosedDescription
Fiesta Auto Insurance & Tax Services has proudly served The Central Valley for over 20 years with Insurance and Tax preparations! We also offer DMV services! We are in search of a qualified professional to join our fast-growing team! At Fiesta Auto Insurance, no previous experience is required. We provide training for all new hires and provided all the necessary tools to help you acquire your license within your first 90 days.
Summary of Position:
The customer service sales representative is responsible for establishing customer relationships and following up with customers. Other responsibilities may include developing leads, scheduling appointments, fulfilling customer needs, and finding affordable rates!
You will be required to have your license within the 90 day probation period mark
Fiesta Auto Insurance & Tax Services will provide training for Insurance, DMV & Taxes.
Responsibilities:
Create an outstanding customer experience in the office or via telephone.
Communicate effectively to identify the best product or service to match the needs of the customer
Meet and exceed monthly sales goals
Must be fluent in English and Spanish
High school diploma or equivalent
Basic computer skills
Previous retail sales and customer service experience is a plus, but not required.
Excellent communication and effective problem solving skills
Strong organizational and time management skills
Professional, energetic, and positive attitude
Availability of flexible scheduling to include days, evenings, and weekends
Must be willing to work weekends and holidays.
Reliable Transportation
Must be willing to get Personal Lines Insurance License (We will pay you to study and help you obtain your license number)
Compensation:
Competitive Hourly Pay
Commission paid on Tax preparations
Vacation Pay
Sick Pay
Bonus Pay on Sales Goals
Health, Vision & Dental Coverage offered
Pay period: Weekly
$400 sign on bonus on your 90 day mark!
*You will receive $400 bonus at your 90 day mark, if licensed.
Office Hours:
Monday - Friday 9:00 AM - 6 PM
Saturdays 9 AM- 5 PM
Sundays - CLOSED
Open availability to work a 40+ hr work week.