Customer service representative jobs in Riverside, CA - 2,637 jobs
All
Customer Service Representative
Inbound Sale Representative
Client Specialist
Inside Sales Representative
Customer Support Representative
Customer Service Specialist
Customer Service Technician
Customer Specialist
Patient Service Representative
Service Specialist
Customer Support Representative
Jamieson Wellness Inc.
Customer service representative job in Irvine, CA
Who we Are
Youtheory, located in Irvine California, is a leading manufacturer of health and wellness supplements including the award winning line of youtheory products which are sold in over 50,000 retailers worldwide. With over 200 years of combined service in the natural foods and supplement industry, Youtheory executives are committed to its mission of being a purpose built company that continually supports a wide range of charitable organizations both locally and globally.
Overall Responsibilities
To ensure that optimum customerservice is obtained through accurate and professional utilization through e-mail, EDI, fax, customer call ins, invoicing, maintenance of customer files, pricing files, and professional liaison with the customers, internal sales & marketing team, and distribution.
Specific Key Responsibilities & Duties
Process all orders in a timely manner ensuring maximum unit fill, correct pricing, bonus items follow the promotional calendar, substitutions are made where necessary, communicate the delivery details to distribution and traffic, and follow up that the orders are shipped on time to meet the due dates
Liaise with production planning and CPFR when required to confirm stock availability for orders and manage order allocation
Answer all inquiries in a professional, congenial, and timely manner for the following purposes: placement of orders, reporting of damages, shipping errors, pricing errors, product availability, tracing of orders and new accounts
Maintain current knowledge of required documentation for international orders and 3'd party contracts
Liaise with Traffic/Customs Compliance for required document completion
Communicate to the accounts, Territory Managers, and Key Account Managers all pertinent
information regarding ship dates, back orders, discontinued items substitutions, etc.
Review all open orders to ensure they are kept current and prioritized daily
Liaise with 3'd party service providers by providing open order details and follow up to ensure that all orders can be filled and shipped within the required time frame to meet customers requested delivery dates
Review sales orders for invoice accuracy
Act as liaise with Sales Team on items including but not limited to, car stock, POP material, special reports, out of stock situations and launch date problems
As required ensure delivery and return of trade show materials and point of purchase material.
Review, approve and process claims from accounts for A/R posting
Working in compliance with the company's Health & Safety Policies/SOPs including but not limited to the Safety Responsibilities Procedure
Will comply with Good Manufacturing Practices in all GMP sensitive areas of Jamieson Laboratories Ltd. facilities
Other duties or projects as assigned
Knowledge, Skills & Abilities Requirements
Grade 12 or equivalent
Excellent interpersonal and communication skills (verbal and written)
Working knowledge of Word, Excel, Outlook, SAP, Xtuple/ERP would be considered an asset
Familiarity with both manufacturing and warehouse operations and transportation of consumer goods
Self-motivated, good organizational skills and a team player
Ability to communicate in a bilingual capacity would be a definite benefit, preferably in Spanish or French
Able to work in a fast-paced environment
Benefits:
Competitive salary, including discretionary performance-bases bonuses
Health Benefits (medical, dental, vision)
Life Insurance
401(k) Matching
Flexible Spending Accounts
Employee Assistance Program
Vacation Time
Employee Recognition Programs
Learning & Development
Work/Life Balance
Fun Company Events
Our Values
ACCOUNTABILITY: We do what we say. We take personal ownership for our work and actions and its impact on others and the business.
RESPECT: We do it together authentically and inclusively. We actively listen and engage each other, including diverse perspectives.
EXCELLENCE: We drive to high standard for product, people and planet. We challenge the status quo and bring forward innovative ideas in the continuous pursuit of quality.
AGILITY: We embrace change and act with flexibility. We welcome new ideas and feedback, swiftly incorporating them to improve our performance
$38k-50k yearly est. 4d ago
Looking for a job?
Let Zippia find it for you.
Customer Service Representative
24 Seven Talent 4.5
Customer service representative job in Vernon, CA
Salary: Up to $60,000-$65,000 DOE
We are seeking a motivated CustomerServiceRepresentative to join a growing direct-to-consumer (DTC) brand. This is a fantastic opportunity for someone looking to build their career in customerservice, with room for growth within the company. Experience in fashion is not required - we welcome candidates from diverse backgrounds.
Responsibilities:
Provide exceptional customer support across multiple channels, ensuring timely and accurate responses.
Manage orders, returns, and inquiries through Shopify and internal systems.
Utilize PC and Excel to track orders, update records, and maintain customer data.
Collaborate with internal teams (Operations, Marketing, and Fulfillment) to resolve issues and improve the customer experience.
Identify trends and escalate recurring issues to improve processes and customer satisfaction.
Assist with product launches, promotions, and seasonal campaigns by supporting customer inquiries and order management.
Generate reports to track customer interactions, order fulfillment, and returns.
Maintain knowledge of products and services to provide accurate information and guidance to customers.
Support internal projects and initiatives that improve operational efficiency and enhance the customer experience.
Qualifications:
Strong communication and problem-solving skills.
Comfortable using Shopify, PC, and Excel (or similar tools).
Highly organized, detail-oriented, and able to manage multiple tasks.
Positive attitude and willingness to learn; experience in fashion or retail is a plus but not required.
What We Offer:
Competitive salary up to $60-65K DOE.
Growth opportunities within a dynamic DTC company.
Supportive, team-oriented work environment.
$60k-65k yearly 3d ago
Customer Service Representative
LHH 4.3
Customer service representative job in Riverside, CA
Contract role- 3 months
Duration: 3 Months
About the Role:
We are seeking a detail-oriented and customer-focused individual to join our team for a 3-month temporary assignment. This role is ideal for someone with strong communication skills and proficiency in data entry who thrives in a fast-paced environment.
Key Responsibilities:
Provide exceptional customerservice in person and over the phone
Accurately enter and update customer information in company systems
Handle inquiries, resolve issues, and ensure customer satisfaction
Maintain organized records and follow company procedures
Qualifications:
Excellent verbal and written communication skills
Strong attention to detail and accuracy in data entry
Ability to work on-site in Riverside, CA
Previous customerservice experience preferred
Schedule: Full-time, on-site
Pay Rate: $20 to $22 per hour
Benefit offerings: include medical, dental, vision, additional voluntary benefits, 401K plan. Our program provides employees the flexibility to choose the type of coverage that meets their individual needs. Available paid leave may include Paid Sick Leave, where required by law; any other paid leave required by Federal, State, or local law; and Holiday pay upon meeting eligibility criteria.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to *******************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
• The California Fair Chance Act
• Los Angeles City Fair Chance Ordinance
• Los Angeles County Fair Chance Ordinance for Employers
• San Francisco Fair Chance Ordinance
$20-22 hourly 1d ago
Patient Service Representative
Pacer Group 4.5
Customer service representative job in Pomona, CA
Patient ServicesRepresentative
Facility: Pomona Valley Hospital Medical Center
Travel Assignment (13 weeks)
Shift: Day 5x8-Hour Shifts (07:00 AM - 03:30 PM) | Monday-Friday
Pay Rate: $25/hour
Start Date: 01/12/2026
Description:
Pomona Valley Hospital Medical Center seeks a Patient ServicesRepresentative to support hospital billing and collections. Responsibilities include reviewing A/R aging reports, contacting insurance carriers, resolving claim issues, and ensuring compliance with HIPAA and payer guidelines. Strong communication and attention to detail are essential.
Requirements:
• High School Diploma or GED
• 1-3 years experience in hospital A/R, medical collections, or healthcare billing
• Knowledge of CPT/ICD codes, DRG reimbursement, and payer guidelines (Medicare, Medi-Cal, commercial)
• Proficiency in Microsoft Office and hospital billing systems
$25 hourly 1d ago
Customer Service Specialist
Zenith Search Partners
Customer service representative job in Fullerton, CA
Quick overview of this role
.
We're looking for an experienced Industrial CustomerService Specialist to support a growing specialty distribution business in the Fullerton area. This is a fully onsite, hands-on, judgment-driven role supporting experienced sales professionals in a fast-moving industrial distribution environment - in an office where accountability, collaboration, and a little background music are part of the daily rhythm.
If you've supported sales teams in an industrial or distribution setting and enjoy being the person who keeps orders, logistics, and communication running smoothly, keep reading! This role will feel familiar - and rewarding.
What you'll be responsible for
Owning the full lifecycle of customer orders, from entry through fulfillment and delivery
Supporting assigned sales reps while maintaining clear boundaries, accuracy, and priorities
Coordinating with warehouses, carriers, and logistics partners on domestic LTL shipments
Managing documentation tied to orders (SDS, CofA, lot tracking, product details)
Using ERP systems to track orders, inventory, and customer activity
Communicating clearly and professionally with customers, suppliers, and internal teams
Identifying issues early and driving resolution with urgency and accountability
Maintaining accuracy in a fast-paced, multi-SKU industrial distribution environment
What we're looking for
Must-haves:
Experience in industrial customerservice or order management
Background in industrial or specialty distribution (chemicals a strong plus, but not required)
Comfort managing logistics and domestic freight via brokers and carriers
Strong organizational skills, attention to detail, and follow-through
Confidence to professionally push back on sales when needed to protect operations and customers
Ability to work on-site in the Fullerton, CA area
Nice-to-haves:
Experience in chemical distribution
ERP exposure (Datacor / Chempax or similar systems)
Familiarity with SDS, CAS numbers, and regulated products
Google Workspace experience (Sheets, Docs, Gmail)
Why this role is different
This is a judgment role, not a script-driven CSR position
You'll be trusted to manage priorities, not just process transactions
The team values accountability, teamwork, and clear communication
Office culture is collaborative, professional - and energetic
Compensation & details
Competitive hourly compensation aligned with experience
Full-time, on-site role
Strong benefits and long-term stability with a well-established firm
$33k-43k yearly est. 1d ago
Customer Service & Bike Tech
Retrospec
Customer service representative job in Perris, CA
First 90 days: fully in office
After 90 days: 3 days in office, 2 days hybrid
Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it.
About the Role
We're seeking an experienced, empathetic, and technically skilled CustomerService & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels.
You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you.
Responsibilities
Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism.
Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions.
Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams.
Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email.
Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction.
Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers.
Build and inspect new and returned bikes for troubleshooting and quality control, as needed.
Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams.
Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes.
Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently.
Communicate customer insights and product feedback constructively to product development, sales, and marketing teams.
Quickly become familiar with the Retrospec brand voice, customerservice protocols, and software platforms to provide high-quality support.
Assist with additional customerservice and clerical tasks as assigned.
Qualifications
2-3 years of ecommerce customerservice experience; bike industry experience highly preferred.
Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance.
Exceptional written and verbal communication skills with a friendly, professional demeanor.
Experience with customerservice tools such as Gorgias or Zendesk.
Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Proficient computer literacy and quick adaptability to new systems.
AA degree preferred; high school diploma or equivalent required.
Experience managing warranty processes and dealer accounts is a plus.
Familiarity with social media or online community communication is a bonus.
Passion for outdoor recreation, cycling, and the Retrospec mission.
Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
$36k-50k yearly est. 2d ago
Customs Specialist
Worldwide Logistics Group 4.2
Customer service representative job in Lakewood, CA
Worldwide Logistics Inc. is looking for an Import Customs Logistics professional or Customs Entry Writer. In this position you will work within our Customs Brokerage Department to make each US import shipment or entry a success.
Responsibilities:
File Importer Security Filing (ISF)
File Customs Entry
Daily tracking and tracing of customer shipments
Communicating with ocean / air carriers, truckers, warehouses for arranging shipments and follow up on shipment updates
Accurate and complete documentation preparation
Compliance with timeliness of Customs entry and ISF Filings and other Customs regulations
Maintain thorough communication with client and overseas offices throughout shipment process
Arranging payments to vendors for services rendered
Utilizing Customs Brokerage management software for filing and document generation
Maintaining reports online or in Excel if required by the account
Working in conjunction with other staff to complete required import service
Complete accurate profit and loss analysis for each shipment
Requirements:
Strong attention to detail and accuracy
Good communication with teammates, supervisor and clients
Ability to multi-task, prioritize, and manage time effectively
Aptitude to work independently on daily tasks
Capacity to critically analyze a problem and generate possible solutions independently and cooperatively
Preferred Skills
At least 1 year at US Customs Brokerage
Experience as customs broker entry writer
Experience with Customs or ISF filings
Familiar with US imports
Familiar with Customs Requirements of Partner Government Agencies
What you'll get in return:
Competitive base salary
Medical, dental and vision insurance for employees
401K Program to help you invest into your future
Flexible vacation time to promote a healthy work-life balance
Hybrid schedule - required 3 days in office, 2 days remote (no exceptions)
$36k-57k yearly est. 5d ago
Customer Service Representative
Partners In Diversity, Inc. 3.3
Customer service representative job in Costa Mesa, CA
**Direct Hire with reporting to Costa Mesa, CA**
The CustomerServiceRepresentative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customerservice, inbound call customerservice and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company.
DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed.
Serve as the first point of public contact for all customerservice issues
Promote positive customer relations with customers and coworkers
Respond to calls from the public and provide general information and service
Maintain a thorough knowledge and understanding of the customerservice center and operations to assist customers and resolve problems
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs
Maintain customer records by updating account information.
Process requests for new customer accounts
Open cases for unsolved customer inquiries
Process customer disputes
Process the closing of customer accounts and initiate refunds when required
Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current
Consistently meet established productivity, schedule adherence, and quality standards.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Make positive suggestions on improving and streamlining workflow processes and enhancing profitability
Develop a strong teamwork ethic
Follow communication procedures, guidelines, and policies
Provide face-to-face customerservice with walk-in center customers when required
Respond to customer emails from the customerservice email inbox to answer questions and provide assistance when required
Respond to customer chat and text to answer questions and provide assistance when required
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent phone etiquette
Excellent verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our customers
Possess strong interpersonal skills and have compassion and empathy for customer situations
Be energetic, self-motivated, and quick-thinking
Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday
Must be able to pass background and drug screenings
Ability to achieve and maintain departmental performance standards
PHYSICAL DEMANDS
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to adhere to strict attendance requirements
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
Must be able to lift, carry, walk, and stand
Vision for reading, recording, and interpreting information
Frequent speech communication, hearing and listening to maintain communication
Daily use of computer and keyboard, standard office equipment and telephone
Ability to access, input, and retrieve information from the computer
Frequent hand/eye coordination to operate computer keyboard and office equipment
Noise level in the work environment is quiet to moderate
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
Education and/or Experience
High school diploma or general education degree (GED)
Customerservice experience a plus
Bilingual Spanish is a plus
Bilingual Vietnamese is a plus
$32k-41k yearly est. 5d ago
Customer Service Representative
Kelly 4.1
Customer service representative job in Pasadena, CA
Registry Engagement Representative
Pay Rate: $20.00 per hour
Commitment: 6-month assignment
We are currently seeking two compassionate and reliable Registry Engagement Representatives to join our team in Pasadena. This is an in-office, call center-based role supporting high-needs In-Home Supportive Services (IHSS) recipients, including seniors and individuals with disabilities. Many calls involve urgent or emergency situations requiring immediate assistance and problem-solving.
Key Responsibilities
Answer inbound calls from IHSS recipients requiring urgent back-up homecare support when their assigned provider is unavailable.
Assist seniors and individuals with disabilities in locating replacement homecare workers.
Provide guidance and support to recipients navigating county and state assistance programs, including IHSS and Medi-Cal.
Connect callers with appropriate community resources based on their needs.
Accurately document calls, actions taken, and follow-ups in internal systems.
Communicate clearly and compassionately with individuals experiencing high-stress situations.
Qualifications
Bilingual in Spanish and English (required).
Prior call center or high-volume phone experience preferred.
Experience with IHSS, homecare, or social services is a strong plus.
Strong communication, problem-solving, and organizational skills.
Ability to remain calm, professional, and empathetic in urgent or emergency situations.
Reliable and able to commit to a minimum of 6 months.
Apply today and help drive the mission. Send your resume to ************************* Or call Daisy at ************
$20 hourly 2d ago
Customer Service Representative
Bakemark 4.4
Customer service representative job in Pico Rivera, CA
When it comes to baking, BakeMark has its own secret ingredient: a team of passionate talented employees. For over 100 years, BakeMark has stood for excellence in quality and service, for our customers, our stakeholders and our colleagues. We attribute our success to our colleagues and their contributions towards meeting the needs of our customers and stakeholders. We shall share our values and ways of working. We are passionate about the baking industry. We excel at creating strong partnerships within the company and with our loyal customers. We love to innovate and thrive to manufacture and deliver performing bakery products and world-class customerservice.
With over 100 years of service to the baking industry, BakeMark is recognized as an industry leader and trusted partner for quality bakery ingredients, products, supplies and service. BakeMark is a manufacturer and distributor with 23 branches conveniently located across the U.S.
At BakeMark we appreciate our employees and their families and offer a competitive pay and a full suite of benefits:
Competitive Compensation
Health, Dental, Vision & Life Insurance (Comprehensive healthcare benefits package, with many coverage options at a very low employee cost)
401K (generous retirement benefits) with a Company Match
Paid Holidays and Paid Time Off
Summary: The CustomerServiceRepresentative provides support to customers by processing orders, answering product inquiries, resolving issues, and coordinating with internal teams such as sales, production, and logistics. This role ensures timely and accurate order fulfillment while delivering excellent service in a fast-paced food manufacturing environment.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Download PSP orders into NDS system after review and correction of ROE Edit List.
When necessary, manually enter orders into NDS or PSP system.
Reviews and corrects Order File Status Report. Transfers order file for routing.
Notify customers or sales reps. of customer item “outs”.
Ensures COAs, and Spec Sheets are provided to Customers as necessary.
Daily invoicing of credit memos.
Credit and Collections Answers telephone and direct calls to appropriate person.
Research customer, Sales Rep and BAKEMARK Affiliate inquiries.
Back up to Will-Call and other positions as directed by Supervisor.
Provide Sales Representative vacation relief.
Files documents as directed.
Assist Office Supervisor with back-office duties as needed, such as cash handling and NDS data input.
Treat all customers both externally and internal with dignity and respect.
Adhere to all company policies, procedures and safety rules as stated in the Employee Handbook and otherwise posted or communicated.
Other duties will be assigned as needed to meet company goals and objectives.
BakeMark is an equal opportunity employer and does not discriminate in hiring or employment, in accordance with the requirements of all applicable state and federal laws, on the basis of race, color, religion, gender, sexual orientation, marital status, national origin, ancestry, disability, medical condition, age or any other basis prohibited by law.
$33k-43k yearly est. 4d ago
Customer Service Representative
Windsor Fashions 4.6
Customer service representative job in Santa Fe Springs, CA
As the department's first responder, the Tier 1 CustomerService Agent is crucial for building and maintaining the company's positive reputation. The role requires a high level of professionalism while assisting customers within our Zendesk ticketing system via phones, emails, text messages, and chat. Responsibilities also include, but are not limited to, processing customer returns, issuing refunds, handling claims, creating package replacements, supporting store associates, guiding customers through their shopping experience, troubleshooting technical issues, and triaging issues with other departments.
Essential Job Functions:
Provide amazing (above and beyond) service across multiple channels
Provides exceptional customerservice leveraging strong problem solving and professional communication skills
Ensures all customerservice assigned cases/activities are brought to resolution and properly communicated to the customer
Uses problem solving skills and works with internal resources to analyze requests/data and determine root causes of issues
Documents every customerservice interaction in Shopify and Zendesk as appropriate for the interaction
Adheres to CustomerService procedures to handle escalation process for tier 2/3
Works as a team member and reports issues to management that are important to area/process improvement.
Uses appropriate judgment in upward communication regarding department or employee concerns.
Meets performance expectations (KPIs) by achieving or exceeding departmental goals and objectives such as quality and productivity measures (AHT, CSAT, etc…)
Continuously adhering to our Quality Assurance standards
Contributes to team effort to help achieve department objectives
Provide knowledgeable answers to questions about products, pricing and availability.
Become a product expert and understand each customer's needs to provide real, effective solutions and deliver exceptional customerservice.
Job Qualifications/Requirements:
Knowledge of Zendesk is a plus
Available during business hours, including evenings and weekends.
Be a creative problem solver
Comfortable working in a high stress fast changing environment
Polite, friendly attitude to deal pleasantly with customers and agents
Cheerful, engaged, and uplifting tone during customer interactions
Reliable in Attendance & Punctuality
Ability to work under deadlines
Strong multi-tasking skills
Type 45 WPM
Clear and articulate speaking voice
Command of the English language
Bilingual in Spanish a plus
Computer/Internet skills/Word/Excel
Mathematical skills
Organizational Skills
HS Diploma
Physical Demands: Sitting at a desk/computer all day. The environment is fast paced, and indoor temperature conditions apply.
WINDSOR EQUAL OPPORTUNITY EMPLOYER
$27k-36k yearly est. 2d ago
Client Specialist - Cabazon Women's
Theory 4.4
Customer service representative job in Cabazon, CA
At Theory, we create clothes that matter, that empower and improve the way we live through exceptional fit, fabric, and style. In 1997, Theory was founded in New York on the simple idea that stretch fabrics in tailored clothing could change how we dress and live.
Two decades later, we continue to perfect our offering of elevated wardrobe essentials for the ambitious, urban man and woman. From sourcing materials from the best mills in the world, to the innovation and craftsmanship at our atelier in New York's Meatpacking District, the integrity of our process is just as important as our final product.
In 2004, Theory was acquired by Fast Retailing, spurring international expansion of the brand. Operating 440 stores worldwide, today Theory is a New York brand with a global mindset. Our customers dream big, achieve goals, and aim for perfection. So do we, and so do our clothes.
The Client Specialist is responsible for partnering with the store leader to achieve store sales and maximize profitability through effective management of the store team and implementation of company policies.
The Responsibilities:
Demonstrate strong business acumen through KPI's; partnering with the store leader to develop and support business driving strategies inclusive of analyzing available sales reports and data.
Partner with the store leader to propose events/incentives that will continue to grow the customer base, with particular emphasis on building the local market.
Ambitious; proactively seek to exceed/achieve customer expectations to secure an annual $1 million book.
Act as a Brand ambassador; an expert in product and craftsmanship.
Partner with the SSC CRM team to curate and produce client lists to ensure Tulip Influenced Sales.
Continuously seek to enhance customer journey, provide expert knowledge of brand history, product and Theory for Good commitments.
Manage client databases; ensure the team maintains constant client communication through utilizing their clienteling tools.
Resolve all client problems and complaints quickly and effectively.
Partner with SSC to drive VOS initiatives i.e. GWP & retail event marketing.
Demonstrate strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful.
Actively participate in community/store activities.
The Essentials:
5-7 years of proven experience of working in a similar position ideally for a premium or luxury brand.
Mandarin Chinese language fluency strongly preferred.
KPI focused, experience of driving sales to meet or exceed commercial targets.
Dynamic interpersonal and communications skills, both verbal and written.
Highly- motivated by driving business in a fast-paced, innovative environment.
Business owner mindset with an entrepreneurial spirit; able to confidently make and suggest solutions, driving change where appropriate.
Independent work ethic, time management skills, and personal accountability.
Computer skills to operate a point of sale system, experience with teamwork is a plus.
Demonstrable experience of partnering with corporate stakeholders such as Buying and Merchandising, Communications, HR, and Finance.
Demonstrable customer management experience, able to drive clienteling initiatives and customer experiences to meet commercial expectations.
Working knowledge of (list computer programs we use and spreadsheets).
Salary range: $20/hr - $23/hr*
*The offered salary or salary range is based on several factors, including, but not limited to, overall experience, relevant experience, education level, certifications, applicable skills and expertise, and location of the position.
As an Equal Opportunity Employer, Fast Retailing does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.
For information regarding how we handle your personal information and to exercise your rights under the California Consumer Privacy Act, please see our Privacy Policy at Theory.com and Helmutlang.com.
Ensure your Theory job offer is legitimate and don't fall victim to fraud. Theory never seeks payment from job applicants. Feel free to ask your recruiter for a phone call or other type of communication for an interview and ensure your communication is coming from a Theory or sister company email address. For added security, where possible, apply directly through our job posting.
$23 hourly 2d ago
Inside Sales & Customer Experience Representative
Terminax
Customer service representative job in Irvine, CA
TERMINAX, a leading brand in high-performance automotive films, known for innovations in paint protection films (PPF), is currently looking to hire an Inside Sales & Customer Experience Representative to support our U.S. sales operations, drive lead conversion, and deliver outstanding customer experiences through proactive communication and service.
Responsibilities
Qualify leads, manage the sales pipeline, and schedule meetings or product demos for the outside sales team.
Support sales team with quotes, proposals, order processing, and contract management.
Collaborate with marketing to follow up on campaign leads and promotional activities.
Respond promptly to customer inquiries via phone, email, or online channels.
Manage order tracking, shipping updates, and delivery confirmations to ensure a smooth customer experience.
Resolve product or service issues by identifying the problem, determining solutions, and following up to ensure resolution.
Maintain strong customer relationships and proactively check in to increase satisfaction and loyalty.
Coordinate with operations, logistics, and technical teams to ensure accurate and timely order fulfillment.
Other ad-hoc tasks as assigned by management.
Qualifications
Associate's degree or higher preferred (Business, Communications, or related field).
2+ years of customerservice experience, ideally in automotive, manufacturing, or B2B environment.
Strong communication skills (verbal and written) and ability to handle challenging situations with professionalism.
Detail-oriented with strong organizational and multitasking skills.
Proficiency in Microsoft Office; experience with CRM/ERP systems preferred.
Team player with a proactive attitude and problem-solving mindset.
Interest in automotive or aftermarket products is a plus.
Bilingual (English/Spanish or English/Chinese) is a plus.
Compensation & Benefits
Competitive base salary plus commission and performance-based incentives
Opportunity to grow into a senior success role within a fast-growing, innovative company
Onsite fitness center
Coffee, drinks and snacks
$41k-70k yearly est. 5d ago
Entry Level Vehicle Service Specialist
Valvoline Instant Oil Change 4.2
Customer service representative job in Laguna Hills, CA
Text henleyjobs to 23000 to start your application today!
Message and data rates may apply.
Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies, the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed.
We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle.
THE TOOLS WE'LL PROVIDE TO YOU
Paid on-the-job training
No late evenings - Most locations close by 7pm
Competitive pay set at $21.50 per hour
Now offering Earned Wage Access through DailyPay!
Promoting from within - 95% of upper-level management started out in an entry-level position
Safety Shoes, Uniforms & Personal Protective Equipment (PPE)
Tuition Reimbursement
Employee Discount - 50% off most services for up to 2 vehicles
Medical, Dental, Vision, and 401(k) Savings plan
Terms and conditions may apply and benefits may differ depending on location
Responsibilities
Provide exceptional customerservice and address any concerns or questions.
Perform oil changes, filter replacements, and lubrication services for vehicles.
Inspect vehicles for any potential issues or areas that require attention.
Conduct basic maintenance tasks such as tire rotations and fluid level checks.
Basic computer knowledge/aptitude
Keep track of inventory and ensure all supplies are readily available.
Maintain a clean and organized work environment.
Follow safety protocols and guidelines to ensure a safe working environment.
Requirements
Attention to detail and ability to follow instructions.
Excellent problem-solving skills
Strong customerservice and communication skills
Ability to work in a fast-paced environment and handle multiple tasks.
Able to learn and follow the VIOC SuperPro process for all services.
Achieve SuperPro certification.
Must have reliable transportation.
Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job
Inspecting and replacing car lights and wipers.
Check fluid levels and add fluids to vehicle when necessary.
Inspect/replace engine air filter and cabin air filter.
Add oil to engine in the proper amount based on specifications of vehicle make/model.
Able to remove/rotate/lift/reinstall tires for tire rotation service.
Lubricate necessary components of the chassis/driveline.
Perform additional services on cooling systems and transmissions.
Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly.
Able to move from bay to bay to perform services on multiple vehicles.
Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication)
Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk.
Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle.
Able to move/transport items up to approximately 50 pounds.
Able to work with tools to perform duties in tight sometimes hard to reach areas.
Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order.
Environment
In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions.
In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.
In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals.
In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation.
In this position you will be required to function in narrow aisles or passageways such as catwalks.
The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job.
Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to
race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law.
We participate in the E-Verify program.
#
$21.5 hourly 20h ago
Inside Sales Representative
at&T 4.6
Customer service representative job in Los Alamitos, CA
Job Description: This hybrid position reports to our 12911 183rd St, Cerritos, CA 90703 location and works in center 3-4 days weekly and remotely from home 1-2 days weekly. If selected, you must be able to report to this location. This is your opportunity to be the voice of AT&T - a global leader in communications and technology. As a member of our team, you'll redefine customerservice, creating meaningful connections with each customer. Every interaction is an opportunity to introduce the latest technology, services, and offers, helping our customers stay connected to what matters most. Pay Transparency : Our Premier Service Consultants earn $22.92 hourly commissions if all sales goals are met. With our uncapped commission opportunities, surpassing those goals earn top representatives $62,280 per year. Not to mention all the other amazing rewards that working at AT&T offers. How You'll Make an Impact: As a Premier Service Consultant specializing in customer acquisition, sales, service, and retention, you'll be on the frontline providing solutions to prospective and existing customers to enhance their service experience, drive satisfaction, and foster loyalty. What Your Day-to-Day Will Look Like: Handle customer interactions (calls, chats, emails) in a fast-paced environment. Accurately resolve issues related to service, billing, payments, and collections. Explain bills and product features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving issues. Support various customer inquiries, including technical issues. Work a flexible 40 hour per week schedule, which may include nights, weekends, and overtime. Paid training. What we are looking for: Unwavering Customer Focus Strong Work Ethic Adaptability Problem-Solving Skills Attention to Details Joining our team comes with amazing perks and benefits: Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T home phone Tuition reimbursement program Paid Time off and holidays - Employees receive 1 week of paid time off (PTO) after 6 months and 2 weeks after the first year. There are at least 6 company-designated holidays, and additional PTO is provided based on the bargaining group to which you are hired. Paid Parental Leave Medical/Dental/Vision coverage 401(k) plan Additional sick leave beyond what state and local law require may be available but is unprotected Adoption Reimbursement Disability Benefits (short term and long term) Life and Accidental Death Insurance Supplemental benefit programs: critical illness/accident hospital indemnity/group legal Employee Assistance Programs (EAP) Extensive employee wellness programs WFH Requirements You will need verified internet service (secure, reliable, and dedicated high speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). AT&T will provide all the equipment you'll need to get started! (keyboard, monitor, computer, mobile device, etc.) Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you will participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). You will need to be available, accessible, and accountable to work during established work schedules and shifts, follow technical support processes, comply with organizational security and compliance standards, trainings, performance management, recurring management routines, manual and automated remote monitoring policies, etc. If you are considering jobs like Wireless Sales, Call Center Representative, CustomerServiceRepresentative, Inbound Sales Representative, or Call Center Agent, this career move would be a great fit! Career possibilities are limitless with AT&T. You will have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. If you're ready to take the lead as the voice of AT&T, we'd love to hear from you! Your future is calling. Apply today! Candidates with arrest or convictions records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and the California Fair Chance Act. Relevant Material Job Duties for which Criminal History may have a direct adverse, and negative relationship potentially resulting in the withdrawal of the Conditional Offer of Employment Contact with Customers/Candidates/Clients Safety Sensitivity (Vehicle/Tool/Machine Operation - if applicable) Handling/Proximity to Sensitive Information LI-Hybrid Weekly Hours: 40 Time Type: Regular Location: Cerritos, California It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made. d24ad0b8-823f-4e68-a892-2986ccdf7392
$62.3k yearly 1d ago
CareMore Sales Extender
Mindlance 4.6
Customer service representative job in Upland, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender
located in
Upland, CA
with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at
************
to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 141 W Foothill Boulevard, Upland CA 91786
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate :
$ 18.56/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE
:
Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach
Priti Kumari at ************
or send me the updated resume on pritik@mindlance(dot)com
$18.6 hourly 19h ago
Inbound Sales Representative
Taxrise
Customer service representative job in Irvine, CA
WHY JOIN TAXRISE?
At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
ABOUT THE ROLE:
As an Inbound Sales Representative, you will play a pivotal role in helping clients resolve their tax issues. You will act as a trusted advisor, conducting discovery calls, analyzing financial and tax information, and enrolling clients into resolution programs. You'll work exclusively with warm inbound leads - no cold calling required - and have the backing of a robust support team that ensures you have the tools and resources to succeed.
The ideal candidate thrives in a consultative sales environment, excels at building relationships, and is motivated to drive results.
HOW YOU'LL BE REWARDED
Unlimited Earnings Potential! Your pay is directly related to your selling ability. With no commission cap, highly motivated candidates with strong determination, desire, and selling skills have the potential to earn up to $240,000 annually. Your success is in your hands!
Base pay: $17.00 per hour (full-time, 40 hours per week)
Commission: Average monthly earnings potential commission of $12,000 - $17,000+
WHAT YOU'LL DO:
Client Consultation: Engage with warm, inbound leads only-no cold calls. Conduct thorough discovery calls to understand how clients' tax issues began, identify their financial circumstances, and uncover their goals. Use active listening to gather critical details about their situation.
Program Evaluation: Review a combination of client-provided documents and system-generated data, including account transcripts, wage and income records, prior tax returns, and proprietary financial analyses, to recommend tailored resolution programs that meet their needs.
Sales Cycle Management: Take ownership of the sales process from start to finish, including responding to inbound inquiries and successfully enrolling clients into our services. Ensure each step of the process is timely and efficient.
Empathy and Advocacy: Act as a trusted advocate for clients by addressing their concerns, providing clear answers to their questions. Explain our tax relief services and potential resolutions in a way that's easy for clients to understand. Break down each step of the process, ensuring clients feel empowered and confident in moving forward.
CRM Documentation: Maintain meticulous records by inputting all client interactions, financial information, and case updates into our CRM system. Ensure accurate and thorough documentation to support seamless follow-ups and team collaboration.
Performance-Driven Results: Consistently meet or exceed individual and team sales goals by staying proactive, organized, and results-oriented. Utilize feedback and coaching to continuously refine your sales approach and enhance performance.
The job includes other duties and responsibilities assigned by management
WHAT YOU'LL NEED TO HAVE:
Highly motivated with a positive attitude and excellent people skills
Strong interpersonal and relationship-building skills with a client-first mindset
Excellent verbal and written communication skills, with the ability to simplify complex concepts for clients
Working knowledge of and expertise with customer information systems and computer software, preferably Google Mail and Calendar and Salesforce
High level of empathy and emotional intelligence to handle sensitive client situations
Time management - multitasker, able to prioritize and follow up with clients in a timely manner
Ability to work in a fast-paced environment, adapt to changing priorities, and maintain professionalism
Successful execution with minimal oversight, which requires independent thought, decision-making and application
We understand potential comes in many forms. Even if you don't check every box, we still encourage you to apply; we consider all qualified candidates.
WHAT WE OFFER
We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:
Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings
ABOUT US
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.
OUR COMMITMENT
At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.
$47k-80k yearly est. Auto-Apply 46d ago
Inbound Sales Representative
Apfsc
Customer service representative job in Laguna Hills, CA
FIMAC is seeking an energetic and outgoing call center agent to manage inbound customer acquistion for our brands with the goal of converting leads to sales. This position will deal with customers through multiple channels, including, but not limited to inbound calls, online messaging/chat, text and emails.
Sales skills, speaking skills and writing skills are a must.
Responsibilities:
Handle mass number of inbound and outbound calls
Utilize company equipment to facilitate calls
Interact with all customers in a friendly and courteous manner
Follow up with open leads
When necessary involve senior management
Follow all prompts and scripts to the letter with no deviation
Qualifications for Call Center Representative:
Call Center Experience is a plus
Experience with CreditSoft is a major plus
Basic understanding of windows base systems
Excellent verbal communication skills
Strong literary comprehension capability
Reliable transportation to and from the call center
Capable of staying focused and tuning out outside distractions
Ability to sit for long periods of time
Education:
High School Graduate or equivalent required.
Schedule:
8 hour shift
Day shift
No Weekends
Benefits:
Employee ASC discount club card
Health insurance
Paid time off
401k
Supplemental pay types:
Signing Bonus (based on qualifications & performance)
Base Salary plus Commission
Daily cash incentives
Compensation: $41,600.00 per year
HIRING NOW
Helping people live better lives
CCCS agency providing financial services to consumers
At APFSC, we are devoted to your cause and offer the best debt management program available. Striving to maintain the highest quality standards, we help families get back on track through counseling and education. Working together, we find a better way out of debt, and a healthy way back to financial freedom. We work with most major creditors and are able to gain, on your behalf, a reduction in your interest rates and consolidate all of your creditor's payments into one monthly payment from you, saving you from the worry of late or missing payments. With monthly reports and continuous contact, we celebrate with our clients while they watch their debt melt away.
APFSC also provides required pre-bankruptcy credit counseling and pre-discharge debtor education for those consumers contemplating filing bankruptcy. All individual bankruptcy filers are required to complete pre-bankruptcy credit counseling and pre-discharge debtor education. These may not be provided at the same time. Credit counseling must take place before you file for bankruptcy; debtor education must take place after you file. Certificate of completion for both credit counseling and debtor education are required before the filer's debts can be discharged.
$41.6k yearly Auto-Apply 60d+ ago
Client Specialist- Commercial Term Lending - Commercial Real Estate
Jpmorgan Chase & Co 4.8
Customer service representative job in Pasadena, CA
JobID: 210687531 JobSchedule: Full time JobShift: Day Base Pay/Salary: Pasadena,CA $25.49-$34.62 Do you enjoy building relationships, helping to identify growth opportunities for clients, and have a passion for Commercial Real Estate? If so, the Commercial Real Estate Commercial Term Lending team is a great fit!
As a Client Specialist on the Commercial Term Lending team, you will support one or more Client Managers and serve as a contact point for customers to resolve issues/difficulties across multiple departments. You will facilitate the application process, interact with customers to request necessary documentation, and discuss products and pricing.
Commercial Term Lending (CTL) provides commercial real estate owners and investors with term financing solutions for purchase or refinance of stabilized industrial, retail, office, mixed use and multifamily properties. CTL is comprised of two businesses: Multifamily Lending (MFL), the nation's number one multifamily lender providing term financing from $500,000 to $25 million+ on stabilized apartment buildings with five or more units, and Commercial Mortgage Lending (CML) which provides term financing from $1 million to $25 million+ on stabilized industrial, retail, office and mixed-use properties. Our business is successful because of the dedication of our people and their ability to utilize cutting edge systems, continually hone business processes and embrace our business culture. We have over 1,000 employees nationwide. CTL delivers fast, efficient and streamlined loan transactions to our clients, helping them build their commercial real estate portfolio for long term success. We pride ourselves on reliably providing our clients straightforward, competitively priced loan programs, which include fixed and adjustable rates, early rate lock, and simple prepayment options. Local knowledge and experience are key components to commercial real estate success, which is why CTL draws on deep local expertise from its sales teams to understand our customers' businesses and deliver personalized service from start to finish.
Job responsibilities:
* Facilitate application process by interfacing with customers in taking complete applications and requesting documentation from borrowers
* Discussing products, pricing and quoting and locking interest rates at the request of the Client Manager/Client
* Act as a liaison between the Client Manager and the processing team
* Review complex files with multi-layered entity documentation and examine third party reports and leases
* Manage pipeline, including updating Client Manager on pipeline status and updating borrowers on the status of their loan
* Coordinate and manage marketing to customers and brokers as well as assist the Client Manager in building customer and real estate broker relationships
* Support Client Manager to achieve high originations and retain existing clients. You will provide a high level of customerservice to both internal and external customers.
Required qualifications, capabilities and skills:
* Minimum 2 years' experience in mortgage lending, with inside sales/customerservice background.
* Excellent desktop skills including Microsoft Excel, PowerPoint, and other Office applications.
* Enthusiastic and self-motivated.
* Superior written and oral communication.
* Superior customerservice skills.
* Ability to demonstrate control, flexibility, and maintain quality and high productivity when dealing with customers and changing work demand.
* Strong organizational and execution skills including ability to multitask and work independently across various levels in the organization.
Preferred qualifications, capabilities, and skills:
* College graduate preferred.
* Ability to make personal connections, engage customers, and remain courteous and professional in a team environment.
* Professional, thorough, and organized with follow-up skills, ability to learn products, services, and procedures quickly and accurately.
* Superior interpersonal communication skills, as well as strong attention to detail and time management.
FEDERAL DEPOSIT INSURANCE ACT: This position is subject to Section 19 of the Federal Deposit Insurance Act. As such, an employment offer for this position is contingent on JPMorgan Chase's review of criminal conviction history, including pretrial diversions or program entries.
$66k-96k yearly est. Auto-Apply 40d ago
CareMore Sales Extender
Mindlance 4.6
Customer service representative job in Cerritos, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender
located in
Victorville, CA
with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at
************
to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 12441 Hesperia Rd. Suite A5 and A6,
Victorville
CA 92395
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate :
$17.76/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES:
Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE
:
Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach
Priti Kumari at ************
or send me the updated resume on pritik@mindlance(dot)com
$17.8 hourly 19h ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Riverside, CA?
The average customer service representative in Riverside, CA earns between $28,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Riverside, CA
$36,000
What are the biggest employers of Customer Service Representatives in Riverside, CA?
The biggest employers of Customer Service Representatives in Riverside, CA are: