Customer service representative jobs in Rock Hill, SC - 1,286 jobs

Customer Service Representative Duration: 6-12-month contract Pay: $19-$20/hour Are you a recent graduate with a degree in Business (Finance, Accounting, Economics, etc.) - or even Marketing, Psychology, or Communications? Looking to launch your career in a professional, corporate environment? This is your chance to join a leading investment banking firm and gain hands-on experience in financial services. Who We're Looking For: • Recent grads or professionals with 6 months to 2 years of experience (internships count!) • Strong communication, problem-solving, and organizational skills • Background in banking, financial services, or customer support is a plus Preferred qualifications: • Bachelor's degree • Previous call center or customer-facing experience What You'll Do: • Handle inbound calls related to accounts • Deliver high-quality, accurate, and efficient customer service • Troubleshoot and resolve client issues professionally • Maintain detailed records of customer interactions 🌟 Why Join Us? • Get your foot in the door at a top-tier financial institution • Build skills in client service, financial operations, and problem resolution • Work in a collaborative, growth-oriented environment • Potential to convert to a full-time role

Why Join Howden US? At Howden, we're not just building a business- We're rewriting the rules of what a global insurance broker can be. And now, it's your turn to be part of something extraordinary. From three people and a dog to over 22,000 employees across 56 countries, we've grown into a $4bn revenue powerhouse with bold ambition: to become a $13bn business with 40,000 people by 2030. We're launching our US retail platform with the same entrepreneurial spirit that's driven our success worldwide- and we're looking for trailblazers to help shape the future. Why Howden? You'll Own It With 6,000 employee shareholders owning 34% of the company, our unique ownership model means you're not just joining a team-you're building a business you truly own. You'll Be Empowered We're a destination for talent where people are trusted to look after their clients and grow together. You'll have the freedom to lead, backed by global scale and local expertise. You'll Be Part of Something Bigger Our integrated platform spans broking, reinsurance, and MGA capabilities-giving you access to everything you need to deliver for clients and build something remarkable We have always been employee-owned and driven by entrepreneurial spirit. Right from the beginning, we've focused on employing talented individuals and empowering them to make a real difference to the company, whilst building successful and fulfilling careers at the same time. Simply put, we hire talented specialists and give them what they need to make a difference for clients. Always have, always will. What is the role? The Client Service Representative plays a critical role in supporting the end-to-end client lifecycle-from onboarding through renewal and ongoing service. This role partners closely with Account Executives and Account Representatives to ensure timely, accurate, and compliant delivery of client documentation and service requests. You will serve as the operational backbone of the client team, coordinating with carriers, accounting, and internal service teams to ensure seamless execution and an exceptional client experience. The Client Service Representative combines strong attention to detail with proactive communication and problem-solving skills to maintain client satisfaction and operational excellence. What will you be doing? Client Onboarding & Data Management Collect and organize client data to support onboarding, renewals, and program changes. Maintain accurate records in internal systems, ensuring data integrity and audit readiness. Assist in setting up new client accounts, verifying information, and coordinating across teams for a smooth onboarding experience. Placement & Renewal Support Prepare renewal materials, marketing submissions, and side-by-side coverage comparisons to support placement activities. Coordinate with clients and carriers to gather, validate, and reconcile exposure data and program details. Track key renewal milestones and ensure timely completion of all deliverables. Proposal & Binding Develop draft client proposals, including financing options, coverage summaries, and supporting documentation. Facilitate the binding process by coordinating with carriers and ensuring all program details are accurately captured in systems. Verify accuracy of binders, endorsements, and policy confirmations before delivery to clients. Billing & Accounting Coordination Partner with accounting teams to manage invoices, allocations, and fee agreements. Ensure compliance with internal controls and regulatory requirements, including surplus lines tax filings. Investigate and resolve billing discrepancies promptly, maintaining clear communication with clients and internal stakeholders. Policy Issuance & Documentation Deliver policies, certificates of insurance (COIs), and Auto ID cards to clients accurately and on time. Review endorsements, renewals, and policy documents for completeness and accuracy. Maintain organized documentation in line with audit, compliance, and data standards. Ongoing Client Service Support mid-term adjustments and policy changes, ensuring timely confirmation and documentation to clients. Conduct audit checks and assist with ad hoc client reporting or analysis as requested. Respond promptly to client inquiries, providing clear, professional, and solution-oriented communication. Key Skills & Competencies Client Focus: Committed to delivering timely, accurate, and high-quality service. Organizational Skills: Able to manage multiple deliverables and priorities with attention to detail. Communication: Strong written and verbal communication for collaborating across clients, carriers, and internal teams. Problem-Solving: Skilled at identifying issues and resolving them efficiently and diplomatically. Technical Proficiency: Comfortable working in insurance management systems (Epic, AMS360, or similar) and Microsoft Office tools. Team Collaboration: Works effectively as part of a client service team, demonstrating reliability and initiative. Qualifications Bachelor's degree in Business, Insurance, or a related field; or equivalent work experience. 2+ years of experience in insurance operations, client servicing, or administrative support preferred. Familiarity with Certificates of Insurance, policy documentation, and billing procedures a plus. Strong organizational and communication skills with a client-service orientation. Proficiency in Microsoft Office Suite (Excel, Word, Outlook) Experience with insurance agency management systems (Epic, CSR24, AMS360, or similar) preferred. What do we offer in return? A career that you define. Our business succeeds by allowing our people to make a mark in the areas they care about most: personal development, volunteering, and fundraising for charity, or creating new insurance products that address society's greatest challenges. And we know that separate home and work lives don't really exist. If you're happy and healthy at home, you're more likely to be happy and fulfilled at work - and vice versa. That's why we do our best to support our people in every aspect of their lives. Diversity and Inclusion At Howden we value diversity - there is no one Howden ‘personality type'. Instead, we're looking for individuals who share the same values as us: Our successes have all come from someone brave enough to try something new We support each other, in the small everyday moments and the bigger challenges We are determined to make a positive difference, at work and beyond We consider our people our chief competitive advantage and as such we treat colleagues, candidates, clients, and business partners with equality, fairness, and respect - regardless of age, disability, race, religion or belief, gender, sexual orientation, marital status, or family circumstances. Our sustainability promise We're on a life-long journey to become an ever-more sustainable group. It's a commitment to taking care of our people and the world we live in, to doing good business, and to making a positive impact wherever we can. Our governance processes, company policies, and review systems are all geared towards our goal of making a positive impact in the world. You can read more about our sustainability work here.

LHH is looking for a detail-oriented and proactive professional for a contract-to-hire B2B Customer Service Representative role in Matthews, NC! The ideal candidate will have a background in manufacturing environments and a strong understanding of global trade operations. This position is fully in office Monday - Friday. Responsibilities Serve as the primary point of contact for business clients, distributors, and internal teams regarding order status and logistics. Accurately enter and validate customer purchase orders in the internal system. Coordinate with production, sales, and logistics teams to ensure timely fulfillment and delivery. Manage freight arrangements, including booking carriers, scheduling pickups, and tracking shipments. Prepare and review shipping documentation such as commercial invoices, customs declarations, and regulatory paperwork. Troubleshoot and resolve any issues related to shipments, documentation, or customer inquiries. Maintain compliance with internal procedures, international trade regulations, and customer-specific requirements. Provide regular updates to the sales team on order and delivery status. Support general administrative tasks and contribute to continuous process improvements. Qualifications 2+ years of business to business customer service experience within a manufacturing or distribution setting. Familiarity with import/export processes and documentation is preferred Strong organizational skills and attention to detail. Excellent communication skills, both written and verbal, with a professional demeanor. Ability to collaborate across departments including engineering, finance, and production. Experience with ERP or order management systems.

Energy Service Representative responsibilities include prospecting for qualified small business customers, conducting energy assessments, developing solutions for lighting, refrigeration, HVAC, and water, presenting proposals to customers, and signing up new customers for the electrical utility program design. Willdan encourages candidates who are committed, motivated, and passionate sales representatives to apply. Essential Duties and Responsibilities Conduct onsite energy assessments of non-residential buildings, which include but are not limited to identifying existing lighting and refrigeration equipment. Prospect and develop new business relationships within your territory. Conduct needs analysis to determine the best energy efficiency products for customers. Provide information to customers on available utilityincentives and program details. Prepare and present proposals that recommend energy conservation measures, provide customer costs and incentives, andthensell the value proposition to the customer. Maintain strong ongoing communications with customers to assure customer satisfaction. Track pipeline, maintain Outlook calendar with field appointments, and monitor progress towards program goals. Meet or exceed set proposal and sales objectives. Responsible for representing the company in a professional manner and abiding by all safety and employee guidelines. Responsible for maintaining and protecting all company equipment issued. Job Requirements / Qualifications Bachelor's degree or equivalent preferred in related field. 2 or more years of outside sales experience. Self-motivated, accountable, sales-oriented mentality. Outgoing personality and the ability to interact positively with people and provide excellent customer service. Excellent verbal, interpersonal, and written communication skills. Detail-oriented with the ability to work to schedules and objectives. Ability to learn and present energy efficiency scopes, including but not limited to lighting, refrigeration, HVAC, and water. Proven ability to conduct successful cold calls and generate leads. Local working knowledge of assigned territory preferred. Sound business ethics, including the protection of proprietary and confidential information. Ability to prioritize multiple projects and tasks to ensure timely delivery of high-quality deliverables. Demonstrated ability to collaborate with a wide range of stakeholders while delivering excellent customer service in a highly dynamic growth environment. Ability to work effectively in a fast-paced, evolving, entrepreneurial work environment. Proficiency with technology, including use of iPad and MS Office Applications (Word, PowerPoint, Outlook, Excel, Teams) Ability to travel within assigned territory up to 90% of the time. Must possess a valid driver's license. Experience with energy auditing or commercial lighting is required. Passing a drug test is required to be hired due to client contract requirements. EEO Non-Discrimination and ADA Reasonable Accommodation Statement Willdan is an equal opportunity employer. Applicants are considered for all positions without regard to race, religious creed, color, age marital status, sex, sexual orientation, gender identity, gender expression, citizenship status, national origin, ancestry, religion, military service or veteran status, disability, medical condition, childbirth and related medical conditions, genetic testing, reproductive status or any other classification protected by federal, state or local laws and ordinances. Willdan does not discriminate on the basis of physical or mental disability where the essential functions of the job can be reasonably accommodated. Determinations on requests for reasonable accommodation will be made on a case-by-case basis. If you need reasonable accommodation for any part of the application and hiring process, please notify us. Willdan Energy Company participates in E-Verify.

We are seeking a professional, polished, and customer-focused Switchboard Associate / Call Center Agent to serve as the first point of contact for our organization. This role is ideal for an experienced call center professional who thrives in a fast-paced environment, demonstrates excellent communication skills, and understands the importance of creating a positive first impression for every caller. Key Responsibilities Call Handling & Routing Operate the company switchboard system, managing multiple incoming and outgoing calls with professionalism and courtesy Accurately route calls to the appropriate departments or individuals using the company directory as needed Screen and transfer calls with tact, discretion, and confidentiality Customer Service Deliver exceptional customer service to all callers Address general inquiries and provide information regarding company products, services, or operations Maintain a calm, professional, and pleasant demeanor at all times Message & Call Management Take detailed and accurate messages for unavailable employees Relay messages promptly via email, text, or designated communication channels Log call details including caller information, purpose, and duration Emergency & Administrative Support Respond calmly and effectively to emergency calls by following established protocols Notify designated emergency personnel when required Assist with internal communications, company-wide announcements, and directory updates Collaborate with the receptionist to ensure seamless coverage during breaks and shift changes Training & Development Participate in ongoing training to enhance skills and performance Qualifications & Experience High School Diploma or equivalent (required) Minimum 1 year of call center or switchboard experience (required) Prior experience in manufacturing, warranty support, or related industries is a plus Strong proficiency with Microsoft Office applications Polished, articulate, and well-spoken with excellent verbal and written communication skills Ability to handle confidential information with discretion Comfortable working in a fast-paced, high-energy environment with shifting priorities Competencies & Attributes Client-first mindset with a focus on delivering added value Strong attention to detail and accuracy Effective multitasking and decision-making skills Ability to meet deadlines and work under pressure Team-oriented with a positive attitude and strong interpersonal skills Adaptable, flexible, and comfortable using technology All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Benefits: The compensation outlined reflects expectations for candidates who fully meet the role's qualifications in terms of education and experience. While the position is open to both internal and external applicants, if a current Forrest Solutions employee is selected and does not meet all criteria, the title, structure, and compensation may be adjusted accordingly based on internal guidelines.

Why Choose a Career with the AAA The Auto Club Group (ACG) * Established brand that has been around for over 100 years. Our members know and trust us! * Branch Offices house travel, membership, insurance sales and support employees * You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Branch Customer Service Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: * Other Branch positions - Field Insurance Sales Agent, Travel Agent or * Other Departments such as: * Call Centers (ERS, Sales and Service, etc.) * Automotive Services * Claims * Underwriting and more A DAY IN THE LIFE of a Branch Customer Service Representative The Auto Club Group is seeking prospective Member Representative I's or Branch Customer Service Representatives who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. * Provide sales and support services to members including greeting, servicing, and selling membership, travel products (car, hotel, basic tour packages, etc.) and (some) banking products. * Generate leads, update members on travel and insurance specials, and provide travel information * Respond to customer inquiries and refer to senior staff or agent when appropriate * Provide cashiering services to members which includes taking and processing payments for insurance policies (installment, lapse or reinstatement), travel and sale of tickets, and travel money products, processing remittance/depository transfers and balancing cash drawer * Receive and resolve member/customer complaints and seek assistance from management in complaint resolution when appropriate * Provide administrative support to the travel and/or insurance sales staff during peak periods * Conduct outbound promotional calls for insurance and/or travel products * Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Branch Customer Service Representatives earn a competitive hourly wage of $19.00 with additional incentives and an annual bonus potential based on performance. ACG offers excellent and comprehensive benefits packages: * Medical, dental and vision benefits * 401k Match * Paid parental leave and adoption assistance * Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays * Paid volunteer day annually * Tuition assistance program, professional certification reimbursement program and other professional development opportunities * AAA Membership * Discounts, perks, and rewards and much more WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: * High School Diploma or equivalent Work Experience: * Working in a customer focused environment * Providing customer focused service and timely solutions to problems * Microsoft Office applications * Taking personal responsibility in seeking solutions to problems * Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: * Passion and enthusiasm for working with people * Basic mathematical calculations to accurately perform monetary transactions * Communicate effectively (verbal and written) with others in a work environment * Work effectively in a team environment * Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility * Work under pressure in a high volume, fast paced customer service environment * Work irregular hours including holidays and weekends (may include community events) Work Environment This is an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.

Inspire health. Serve with compassion. Be the difference. Responsible for aspects of front office management and operation as assigned. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's purpose: Inspire health. Serve with compassion. Be the difference. Responsible for complete and accurate patient registration, pre-certification, charge capture and accurately coding diagnoses given by physicians. Responsible for posting all payments and balancing with the computer reports at day end. Requires a high level of public contact and excellent interpersonal skills. Arranges for patient pre-payments and enforces financial agreements prior to providing service. Gathers charge information, codes, enters into database, completes billing process, distributes billing information. Files insurance claims and assists patients in completing insurance forms. Processes unpaid accounts by contacting patients and third-party payers. Liaison between patient and medical support staff.Greets patients and visitors in a prompt, courteous, and helpful manner.Checks in patients, verifies and updates necessary insurance information in the patient accounting system.Obtains signatures on all forms and documents as required.Assists patients with ambulatory difficulties.Maintains appointment book and follows office scheduling policies.Provides front office phone support as needed and outlined throughcross trainingprogram.Screens visitors and responds to routine requests for information.Responsible for gathering, accurately coding and posting outpatient charges.Processes vouchers and private payments, to include updating registration screens based on information on checks.Research address verification as needed.Helps to process mail return statements and outgoing statements.Acquires billing information for all doctors for all patients seen in practice.Performs cashiering functions including monitoring and balancing cash drawer daily. Prepares daily cash deposits.Receives payments from patients and issues receipts. Codes and posts payments and maintains required records, reports and files.Works with patients in securing prepayment sources or financial agreements prior to providing service.Participates with other staff to achieve account resolution. Assists with outpatient coding and error resolution. Processes edits and Customer Service and Collection Request for resolution within specified time frames.Identify trends and communicates problems to management.Updates patient account database.Maintains and updates current information on physician's schedules.Schedules surgeries, ancillary services and follow-up outpatient appointments and admissions as requested.Answers questions regarding patient appointments and testing.Assembles patients' charts for next day visit.Updates profiles on all patients, ensuring completeness and accuracy.Oversees waiting area, coordinates patient movement, reports problems or irregularities. Assists patients with questions on insurance claims, obtaining disability insurance benefits, home health care, medical equipment, surgical care, etc. Processes benefit correspondence, signature, and insurance forms to expedite payment of outstanding claims.Assists patients in completing all necessary forms to obtain hospitalization or Surgical pre-certification from insurance companies.Follows-up with insurance companies ensuring that coverage is approved.Posts all actions and maintains permanent record of patient accounts.Answers patient questions and inquiries regarding their accounts.Confirms all workers' compensation claims with employees.Prepares disability claims in a timely manner.Follows-up with insurance companies ensuring that claims are paid as directed.Maintains files with referral slips, medical authorizations, and insurance slips. Researches all information needed to complete outpatient billing process including getting charge information from physicians.Codes information about procedures performed and diagnosis on charge.Keys charge information into on-line entry program. Processes and distributes copies of billings according to clinic policies.Assists with outpatient coding and error resolution.Pulls charts for scheduled appointments in advance.Delivers, transports, sorts and files returned charts.Picks up lab reports, dictations, X-rays, and correspondence.Continually checks for misfiled charts and refiles according to filing system. Maintains orderly files.Files all medical reports. Purges obsolete records and files in storage.Destroys outdated records following established procedures for retention and destruction.Makes up new patient charts. Repairs damaged charts. Assists in locating and filing records.Works with medical assistants and other staff to route patient charts to proper location.Follows medical records policies and procedures. - Collects payments at time of service for daily outpatient visit services.Reviews each account via computer to ensure patient's account(s) are being paid on a timely basis.Performs collection actions including contacting patients by telephone and resubmitting claims to third party reimburses.Evaluates patient financial status and establishes budget payment plans.Reviews accounts for possible assignment to collection agency, makes recommendation to Clinical Dept. Practice Manager.Identifies and resolves patient billing complaints.Participates with other staff to follow up on accounts until zero balance or turned over for collection. Participates in educational activities.Gathers and verifies superbills for specified practice on a daily basis.Enters all charge and same day payment information for patient visits and hospital patients, verifying accuracy of coding, charging and patient insurance status.Prints daily reports, verifying charge entry balancing at day end.Backs up and closes computer files on a daily basis, logging as appropriate (i.e. closing all batches in accordance with policy).Registers new patients after verifying patient status on computer inquiry. Updates financial information as indicated. Maintains strictest confidentiality.Participates in educational activities.Performs related work as required.As representative of Prisma Health Clinical Department, is expected to maintain neat and professional appearance, demonstrate commitment to serve at all times and uphold guidelines set forth in office manual. - Performs other duties as assigned. Supervisory/Management Responsibility This is a non-management job that will report to a supervisor, manager, director, or executive. Minimum Requirements Education - High school diploma or equivalent OR Post-high school diploma. Associate degree in technical specialty program of 18 months minimum in length preferred Experience - No previous experience required. Multi-specialty group practice setting experience preferred In Lieu Of NA Required Certifications, Registrations, Licenses NA Knowledge, Skills and Abilities Basic understanding of ICD-9 and CPT coding preferred Work Shift Day (United States of America) Location 56 Us 321 Bypass N Winnsboro Facility 1077 PH Family Medicine Winnsboro Department 10776820 Rural Health Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

Job Description Call Center Representative (On-Site) About SPAR SPAR is a global leader in consumer solutions, proudly partnering with top-tier CPG brands and Fortune 100 retailers. As we continue to grow, we're expanding our Call Center Team with passionate professionals who are ready to make an impact. If you thrive in a fast-paced environment, enjoy solving problems, and are driven by operational excellence-we want to hear from you! JOB SUMMARY To perform this job successfully, an individual must be able to perform the essential duties satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Why SPAR? Work Environment: In-office position based in Charlotte, NC Competitive Pay: $15-$18 an hour based on experience DailyPay - work today, get paid tomorrow Free Enrollment required Career Growth: Ongoing learning and development opportunities Inclusive Culture: Join a collaborative, diverse team committed to innovation and respect Responsibilities: Respond to customer inquiries Answer high volumes of calls and place outbound calls Process credit card transactions Handle and resolve customer complaints Complete call logs and reports Detailed order notes (within the work order system) Creating, Requesting and Delivering COI (insurance documents) Use of Text Request Software with customers and SPAR Technicians Use of Google Maps to better understand geography of orders Cross Training for Dispatcher responsibilities and filling in when required Flexibility is a MUST. Must be able to work in an office environment Must have a dedicated, quiet, - distraction free work area. Must have high-speed internet service ADDITIONAL DUTIES, RESPONSIBILITIES AND/OR EXPERIENCE: Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer Service Orientation Adaptability Initiative Bilingual/Spanish speaking desirable Flexibility with schedule Other duties as assigned Qualifications: Education: GED or High school diploma Knowledge of computers, including e-mail and word processing abilities. 1-2 years of customer service experience (Preferred) Communication skills - verbal and written Listening skills Problem analysis and problem-solving Attention to detail and accuracy Data collection and ordering Customer service orientation Bilingual/Spanish speaking desirable Flexibility with schedule We Are an Equal Opportunity Employer SPAR provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, SPAR complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. SPAR expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of SPAR's employees to perform their job duties may result in discipline up to and including discharge.

CPI Security, a leader in the security and automation solutions industry, is looking for a Customer Retention Specialist to join our growing team at our headquarters in Charlotte, NC! We are more than “just a security company,” and we offer more than “just a job.” CPI's mission is to protect our customers while providing world-class service and peace of mind. That's not something you can bottle up and sell - it's a feeling and a comfort our customers are guaranteed by our Customer Retention Specialists. What You'll Do: Provide fantastic customer service focused on dispute resolution and overcoming challenges Build value in the CPI brand to drive long term relationships with customers as a leading competitor in Security and Home Automation industry. Provide solutions-based approaches to retain customers who are considering service cancellation. Champion the customer care process, which includes, troubleshooting technical issues, answer questions or concerns regarding systems or services. Problem solve as you quickly identify the root cause of customer issues, pinpoint strategies to eliminate those issues, and work with customer to retain them. Consistently improve retention rates and achieve retention goals. Handle each call with empathy, compassion, and professionalism to ensure excellent customer service. What We're Looking For: Upbeat personality and a fun, positive attitude 1-2 years previous customer retention experience Strong customer service and people skills Ability to consistently meet and exceed performance targets Coachability with a desire to grow professionally Ability to work a flexible schedule, including weekends Experience with CRM system such as SalesForce is a plus, but not required Exceptional sales skills are a plus, particularly with strong upselling and closing abilities What's In It For You: $50,000 to $80,000 Annual Compensation Base hourly rate with tiered commission structure, performance based, training and quarterly bonus Higher shift pay for working nights and weekends Great medical, dental, vision, 401(k) with company matching, short- & long-term disability and life insurance options. Company paid holidays, floating holiday, and PTO Free monitored security system after 90 days. Engaging and fun company culture that's made up of a diverse group of people Talk about perks! An on-site café, coffee/smoothie bar, walking trail, basketball court, and state-of-the-art fitness facility with a dedicated Fitness Director

The Legal Service Expert is responsible for ensuring the accurate and timely processing of legal documents in compliance with state and federal regulations. This role serves as a key liaison between internal teams and external parties, providing updates, resolving issues, and driving process improvements. Additionally, the position supports client account maintenance and contributes to firm-wide and team-level operational enhancements. Key Responsibilities Legal Document Processing * Complete processing of legal documents received, including but not limited to subpoenas, garnishment papers, tax levies, summons, support orders, and information requests. * Review all documents in their entirety and execute requested actions in compliance with state and federal regulations and company procedures. * Maintain accurate and detailed record-keeping for all processed documents. Legal Response Development * Develop and maintain standardized legal response templates to ensure consistency and compliance. * Respond to judicial requests promptly while adhering to internal corporate and legal policies. Bankruptcy Document Management * Handle all company-received bankruptcy documents with precision and confidentiality. * Respond to courts within required timeframes and ensure accuracy in completed documentation. Coordination and Communication * Coordinate legal activities related to court-generated requests with corporate office employees, field personnel, courts, and agencies. * Ensure compliance with legal requirements while safeguarding the confidential nature of all information. Required Qualifications * Bachelors degree or equivalent (4-years) * 0-1 years relevant experience Preferred Qualifications * Strong problem solving skills; organizational and time management skills including ability to meet tight deadlines with high degree of accuracy. * Excellent verbal, written and interpersonal communication skills demonstrated ability to maintain confidentiality/control of information. * Possess a detail orientation * Must be effective at working independently and part of a team, when required. * Prior experience in reviewing and interpreting legal documents. * Experience articulating legal requirements. * Previous experience working as a legal assistant or paralegal, closely with courts and attorneys. #S&O About Our Company We're a diversified financial services leader with more than $1.5 trillion in assets under management, administration and advisement as of 2024. With our team of more than 20,000 people in 20 countries, we advise, manage and protect assets and income of more than 3.5 million individual, small business and institutional clients. We are a longstanding leader in financial planning and advice, a global asset manager and an insurer. Our unwavering focus on our clients and strong financial foundation connects each of our unique businesses - Ameriprise Financial, Columbia Threadneedle Investments and RiverSource Insurance and Annuities. Here, we foster meaningful careers, invest in the future, and make a difference for clients, institutions and communities around the world. Base Pay Salary The estimated annual salary for this role is $54,400 - $74,800. We have a pay-for-performance compensation philosophy. Your initial total compensation may vary based on job-related knowledge, skills, experience, and geographical work location. In addition, most of our roles are eligible for variable pay in the form of bonus, commissions, and/or long-term incentives depending on the role. We also have a competitive and comprehensive benefits program that supports all aspects of your health and well-being, including but not limited to vacation time, sick time, 401(k), and health, dental and life insurances. Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. Full-Time/Part-Time Full time Exempt/Non-Exempt Non-Exempt Job Family Group Client Service Line of Business SERVD Service Delivery

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! This role is accountable for design, analysis, execution and/or ongoing sustainment support for a program initiative within the enterprise strategy and performance goals for one of the Customer Segments (i.e. Retail, Preferred & Small Business). Provides support to senior team leader and partners with product(s) and channel(s) teams to drive execution and integrate delivery to ensure the customer view is at the forefront of decisions in the achievement of goals. Accountable for initiative support, coordination, robust analysis and communications. This role will reside within the Business Enablement and Intelligence team and will be responsible for supporting the Workplace Benefits data strategy to help drive revenue, optimize expenses, and deliver for our clients. The role will partner directly with stakeholders to develop business requirements, participate in user acceptance testing, and analyze data. Additionally, this individual will be asked to explore leveraging enterprise Business intelligence tools (e.g. MicroStrategy, Tableau, Alteryx etc.) to help deliver streamlined / automated reporting. The candidate will be required to work with peers across Workplace Benefits and across the company in other LOBs (e.g. Technology, CXO, Merrill, Consumer, etc.) to exert influence, integrate, and ultimately deliver mutually beneficial outcomes. Responsibilities: Liaison with technology and business partners to develop and design consumable reporting views Partner with Workplace Benefits Sales, Product, Relationship Management and Participant Experience teams to define data and reporting priorities Partner with Workplace Benefits Controls and LRC to proactively manage risk associated with access and use of Workplace Benefits data Proactively identify new reporting tools to streamline processes and provide improved insight to business partners Proactively develop and deepen trusted relationships with peers across Workplace Benefits and partner LOBs (e.g. Workplace Benefits Technology, Merrill, Private Bank, etc.) Support the development of data requirements, analysis, and reporting for other ad hoc priorities Requirements: Minimum of 5 years of data analysis / data strategy Demonstrated experience with reporting analytics platforms and tools Desired: Hadoop Alteryx Tableau MicroStrategy Agile Project Management Bachelor's Degree or equivalent work experience Skills: Attention to Detail Collaboration Verbal and Written Communications Problem Solving Business Analytics Continuous Improvement Critical Thinking Excellent analytical and organizational skills, with reporting and / or data management experience strongly preferred. Proficiency in data management - data quality, metadata management and governance Data analysis experience with strong SQL writing skills Ability to translate requirements from business leaders to operationalize reporting Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. For internal employees; participation in a work from home posture does not make you ineligible to post Shift: 1st shift (United States of America) Hours Per Week: 40 Pay Transparency details US - MA - Boston - 100 Federal St - 100 Federal St Lp (MA5100), US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140) Pay and benefits information Pay range$73,200.00 - $116,900.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Job Description Now Hiring: Client Specialist (3rd Shift) Supportive. Purpose-Driven. Recovery-Focused. Status: FT | Hourly, Non-Exempt Reports To: Shift Supervisor Schedule: 3rd shift 11pm-7:30am About the Role Anuvia is seeking compassionate and reliable Client Specialists to join our Clinical Inpatient team. This vital position supports individuals in our detox and residential programs-helping them navigate recovery with dignity, safety, and care. If you're ready to make a difference and grow within a structured career ladder, we want to hear from you. What You'll Do Welcome and orient new clients into the detox program, complete service plans, and intake documentation. Maintain a therapeutic and secure environment by performing safety checks, room searches, and drug screenings. Administer medications (if certified), support mental/physical health observations, and provide first aid/CPR if needed. Facilitate daily therapeutic or educational activities and help transition clients to appropriate levels of care. Collaborate with clinical staff to evaluate client needs and maintain accurate documentation in electronic health records. Be an active participant in shift communication, incident reporting, and quality improvement processes. Career Growth Opportunities We offer a clear career ladder with built-in certification support and increased responsibility at each level: Client Specialist I: Entry-level with certification required within 60 days Client Specialist II: Certified and able to train others Client Specialist III: Med Tech certification required within 90 days Client Specialist IV: Enrolled in CADC registration program with supervision requirements Client Specialist V: CADC-I certified Already a Qualified Professional (QP)? You'll also support screenings, service plans, therapeutic interventions, and staff supervision. What We're Looking For Education: High School Diploma or GED required Experience: 2 years in healthcare or substance use treatment preferred Skills: Strong communication, problem-solving, time management, and adaptability Certifications: CADC preferred Med Tech (within 90 days for CSIII) CPR/First Aid (or willing to obtain) Valid NC or SC Driver's License required You'll Thrive If You Are: Calm under pressure and able to handle crisis situations with professionalism Passionate about helping others overcome barriers in their recovery Committed to excellence, teamwork, and continuous learning Comfortable working in a diverse, fast-paced residential treatment environment Why Join Anuvia? Purpose-driven work that truly makes a difference Structured advancement with credentialing support Supportive team culture in a respected treatment center Opportunity to grow into a QP or Certified Counselor role Competitive Benefits: We offer a comprehensive benefits package, including: -Immediate health benefits with no waiting period. -Generous time off policies and company-provided disability insurance. -Competitive salary with a 401(k)-plan featuring a 7% employer contribution after the first year. -Access to continuous learning and development opportunities, plus a range of additional benefits and opportunities for career advancement.

We are searching for a polite, professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling complaints, and troubleshooting problems with our products and services. The Call Center Representative may handle a high volume of inbound or outbound calls or both and should seek to create a positive experience for each caller. They will listen to clients to understand the reason for their call, address all questions or complaints, and provide an accurate and efficient response. To be a successful Call Center Representative, you should be customer-focused, detail oriented, and efficient. You should be polite, reliable, knowledgeable, and adaptable. Responsibilities Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services. Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued. Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed. Building lasting relationships with clients and other call centre team members based on trust and reliability. Utilizing software, databases, scripts, and tools appropriately. Understanding and striving to meet or exceed call centre metrics while providing excellent consistent customer service. Making sales or recommendations for products or services that may better suit client needs. Taking part in training and other learning opportunities to expand knowledge of company and position. Adhering to all company policies and procedures. Requirements High School Diploma or equivalent. More education or experience may be preferred. Exceptional customer service, active listening, and verbal and written communication skills, professional phone voice. Understanding of company products, services, and policies. Proficiency with computers, especially with CRM software, and strong typing skills. Ability to ask prying questions and diffuse tense situations. Strong time management and decision making skills. Adaptability and accountability. Fluency in multiple languages may be desired.

This role requires a hybrid schedule and will be based in our South Charlotte, NC Headquarters (Tuesday through Thursday) and work fully remotely on Mondays and Fridays each week. As a Client Experience Specialist, you'll be the trusted voice behind our brand-supporting clients directly, shaping how Sage shows up across public review platforms, and making sure every borrower feels heard from application to closing and beyond. This role blends mortgage expertise with thoughtful communication, reputation stewardship, and real-time problem solving. You'll partner closely with Sales, Operations, and Marketing to connect the dots between client feedback and meaningful action, helping us deliver a simple, human, and consistently excellent experience. At Sage, we put clients first, and you'll play a key part in ensuring our clients feel supported, respected, and genuinely cared for at every stage of their journey. What You'll Do Monitor and manage client reviews across platforms such as Google Business, Trustpilot, Zillow, BBB, and others, ensuring responses are timely, accurate, and aligned with Sage's brand voice. Serve as a client-facing representative by making and receiving calls to address concerns, provide clarity, and reinforce a positive end-to-end mortgage experience. Act as the primary point of contact for escalations, delivering empathetic, fast, and effective resolution while upholding compliance and client-first standards. Identify patterns in client sentiment and feedback; track themes, analyze trends, and report insights to Marketing, Sales, and Operations to drive continuous improvement. Partner cross-functionally to bridge communication between mortgage teams and brand/marketing efforts, ensuring consistency in messaging and service. Proactively connect with clients post-closing to gather feedback, confirm satisfaction, and resolve lingering questions. Document all client interactions, trends, and learnings in clear, actionable formats for internal partners. Contribute to internal meetings by sharing reputation insights, emerging issues, and opportunities to elevate the client experience. What We're Looking For Experience in reputation management, brand communications, or public response drafting. Solid understanding of the mortgage process and common client touchpoints, ideally with previous experience in lending, processing, or client-facing mortgage roles. Strong verbal and written communication skills with the ability to deliver clear, empathetic, and brand-aligned messaging across phone and digital channels. Proven collaboration skills and a team-first mindset; comfortable partnering across Marketing, Sales, Operations, and CX. Ability to succeed independently in a fast-paced, remote or hybrid environment while maintaining accountability and responsiveness. Strong organizational skills with the ability to manage multiple feedback channels, calls, and tasks simultaneously. Analytical mindset with comfort identifying trends, root causes, and opportunities for improvement in client sentiment data. Proficiency with reporting tools such as Excel or Google Sheets to track review volume, performance metrics, and sentiment trends. Intellectual curiosity, proactive problem-solving, and a natural desire to understand client motivations and improve their experience. Familiarity with public review platforms (Google Business, Trustpilot, Zillow, BBB), or willingness to learn, is preferred. Compensation Total Cash Compensation Range: $28 - $33 per hour This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included above. Actual compensation varies based on location, experience, and qualifications. The following benefits are provided by Red Ventures, subject to eligibility requirements. Health Insurance Coverage (medical, dental, and vision) Life Insurance Short and Long-Term Disability Insurance Flexible Spending Accounts Paid Time Off Holiday Pay 401(k) with match Employee Assistance Program Paid Parental Bonding Benefit Program Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential. That's why we offer a generous and flexible PTO policy. Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service. Who We Are: Sage Home Loans Corporation is a digital mortgage lender solution redefining the mortgage origination experience. By building new technology solutions we're creating simple and clean customer experiences to simplify the mortgage application process. Our team has developed a fully digital online application that enables the user to complete their application and start looking for the right mortgage that matches their needs 24/7. We then marry the digital journey with exceptional human interaction from our expert Loan Officers to create the best possible borrower experience. Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Sage Home Loans, Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life's most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit *********************** and follow @RedVentures on social platforms. At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment. We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program. Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. If you are based in California, we encourage you to read this important information for California residents linked here.

About us Talbots is a leading omni-channel specialty retailer of women's clothing, shoes and accessories. Established in 1947, we are known for modern classic style that's both timeless and timely, fine quality craftsmanship and gracious service. At Talbots relationships are the key to our business, we hire individuals who bring new ideas to the table, understand smart risk taking and can enhance an already thriving culture. With a commitment to offer modern classic style for every body type, through a full range of sizes, inclusive to every woman in your life. What We Offer: Growth! Here at Talbots our goal is to give you the tools to grow beyond this position and into the next. Incentive Opportunities Benefits: Comprehensive benefits packages accessible to both full time and eligible part time employees. To learn more, visit our We Care page. Generous Discount: 50%, 60% & 70% Merchandise Discount off Talbots and Haven Well Within. Other Perks: Referral Incentive Program, discounts on travel, shopping, concerts and more. What we Value “WE CARE”: We Win as a team and are dedicated to ensuring and applauding each other's success. We Encourage creativity, innovation and smart risk-taking. We are Committed to building relationships with our customers and associates by knowing, serving, and delighting them. We Act with integrity, transparency, candor, and respect. We Respect, honor and value diversity and are invested in cultivating a dynamic and inclusive culture. We Embrace community by bringing positive change to those we live and work in. Who You Are: Driven to create, build and cultivate relationships with customers and the community with a focus on prospecting and establishing a strong clientele from existing and new customers. Possesses a strong ambition and passion for achieving goals, both as an individual and as a member of the store team and thrives working in a team environment. Able to work cooperatively in a diverse work environment Passionate about selling and seeks organized and thoughtful ways to drive new traffic into the store. Possess excellent written and verbal communication skills and a high level of integrity. Demonstrates strong planning and organizational skills to proactively contact clientele with the intent to sell in a way that is relevant, timely and meaningful for her. Professional, assertive, and friendly with the ability to make decisions independently. Possess the technological aptitude to navigate POS/computer/iPad/handheld systems. Have open availability of 20 - 29 hours per week Able to work a flexible schedule based on the needs of the business including evenings, weekends, and holidays. Comfortable climbing ladders, moving around regularly, and standing for extended periods of time. Able to bend, reach, stretch for product as well as lift, carry, and move at least 40 lbs. What You'll Do: Create and foster a culture of hospitality through exceptional customer experiences and build enduring relationships both internally and externally. Support all service enhancers to build strong relationships including active use of Concierge. Achieve sales and service metrics in key measurable areas including: Clientelling/Outreach, Appointment Setting, Talbots Classic Awards etc. Plan and prioritize tasks and responsibilities to meet the needs of the customer and business. Seek to understand customer needs & wants with curiosity and confidence through intentional conversation. Share current products and fashion trends with customers to appropriately wardrobe, inspire and build trust. Actively participate in community/store activities and events that promote the Talbots Brand. Professionally represent the brand image. Note: This position description is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change. Location: Store 01307 Morrison NC-Charlotte, NC 28211Position Type:Regular/Part time Equal Employment Opportunity The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact my ***************************. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.

Immediate About TKXS A B2B technology and data-driven solutions company, TKXS provides data collection, data science, technology and data-enabled marketing and incentive management capabilities to the agriculture, healthcare, construction and industrial supply industries. With an unparalleled combination of industry breadth, depth and trust, no other provider offers clients a more complete solution set. TKXS' clients know us to be trustworthy, responsive and straightforward. And while we count myriad strengths, our greatest advantage is our team. Guided by five core values, we trust more and achieve more. We team up, we stay curious, we take responsibility, we speak out, and we serve others. Grounded by our leadership team's thoughtful planning, and fueled by enthusiastic and innovative teammates, your future at TKXS could be bright indeed. What We're seeking The Agriculture Client Experience Specialist will serve on a team of individuals representing the virtual, customer-facing points-of-contact for the client and their customers. The Client Experience Specialist team extends stellar customer service on behalf of the client to ensure a positive experience. About the Position Duties/Responsibilities: Gain a thorough understanding of the client's business and program Receive inbound calls, emails and support tickets from the client's field sales reps, retail and/or farmer customers Respond to all email communications and support tickets, as well as missed calls and voicemails within 24 hours Document all inbound and outbound communication for metric reporting to the client Handle heavy call volume periods with high service and great attention to detail Identify opportunities for efficiency gains and additional support during low call volume periods Assist client and their customers with all matters relating to the program If further assistance is required, provide support to the customer with warm transfers to other departments within the client organization or customer follow up once further research is conducted If further research is required, provide the customer with an estimated timeframe for follow-up or communication Document and report system issues via a ticketing system for resolution with appropriate technical resources Build meaningful relationships with our client's sales personnel and stakeholders Act as our client's representative and advocate, ensuring delivery of accurate information, excellent service and resolving concerns in a timely manner Provide systems and programs related support to field personnel and client stakeholders Merchandise customer Voice of Customer (VOC) with TKXS Management to share with internal stakeholders and/or key client stakeholders Support in training new team members as needed Collaborate with staff management to prepare and ensure adherence to best practices Provide support through Quality Assurance (QA) testing of new system functionality Credentials College degree, preferably in Agriculture and/or Business Management Experience in customer service handling high volume phone and email traffic (at least 90-95% of the day is spent on the phone and answering emails) Strong attention to detail and sense of urgency when following up with customers High professionalism and willingness to serve the customers' needs Adept and comfortable using multiple web-based systems simultaneously Excellent interpersonal, written, verbal, and telephone communication skills; Fluency in English Capacity to work under tight timelines and in team-oriented environments Proven ability to adapt and thrive in a changing environment Proven ability to function well in a high-paced and at times stressful environment Proficient with Microsoft Office Suite or related software Must be able to work in the Charlotte or Raleigh office and the ability to work from home when necessary Note: This position requires a 40-hour work week. Business hours depend on program needs and may change seasonally based on call / email / support ticket volume. During certain times of the year you may be asked to work a flexible shift to support workload. Physical Requirements: Prolonged periods of sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Why TKXS? At TKXS, you'll be positioned to do your best work ever, surrounded by caring, fun-loving and inspiring teammates. We work hard for our clients, but we play hard, too. Think happy hours, impromptu get together, and abundant community service projects. We also provide a hefty benefits package: health insurance, maternity and paternity leave, a 401(k)-matching program, affordable family benefits. prescription drug insurance, pet insurance, as well as TKXS also covers -- 100% -- dental, vision, and life insurance for full-time employees. And then there are the perks - and plenty of them, including video games, healthy treats, seriously good coffee, and you won't believe what's on tap in the breakroom. Ready to bring out the best in yourself? Then we want to hear from you. Give us a call, send an email, or go ahead and apply today. TKXS is proud to be an Equal Opportunity Employer. We value diversity - in our workplace and in our community and are committed to creating an inclusive environment for all employees.

Own our Client's Onboarding experience end to end! Use your Project Management expertise to manage complex treasury product implementations for JP Morgan Chase Clients from around the world. As a Client Onboarding Associate within the Commercial & Investment Bank, you will lead a project team that supplies support for the implementation of Treasury and Banking products and services. Partner with client and internal stake holders to help provide a best-in-class experience. In this role you are often the clients first true experience working with JP Morgan Chase. Job Responsibilities Own the product implementation and training experience for your assigned clients Meet and connect with clients through WebEx, Zoom, and other collaboration technologies Build and maintain strong relationships with key partners in Relationship Management, Sales, Service, Operations and Product Management Manage client and partner expectations and understanding throughout the implementation process Exhibit ownership of implementations experience and own client satisfaction results Work with partners in Operations and Product Management to streamline processes Identify instances of business risk and show ownership of issues when they arise Scope client requests and translate business requirements into detailed technical specifications for treasury services Use Microsoft Office tools to document meeting agendas and minutes and project plans. Use of workflow tool for status updates and document repository Demonstrate creative problem solving and judgement and be empowered to escalate when necessary Manage client and internal partner expectations by establishing timeliness and dependencies with the goal to exceed expectations Required Qualifications, capabilities and skills General knowledge of Treasury Products and Services An appreciation for being a ‘keeper of our brand' with 3+ years of applicable experience and a passion for delivering a consistent, stellar client and partner experience Prior project management experience Experience in risk awareness and skills to develop and ensure quality program set ups Excellent verbal, written, interpersonal, presentation, negotiating and organizational skills Strategic thinking with the ability to manage conflict and adapt to change Demonstrated team building skills and ability to work in a team environment Ability to clearly communicate, partner and influence - leading others to a common goal Comfort in using technology such as WebEx, Zoom and other collaboration tools for enhanced client discussions Preferred qualifications, capabilities and skills Bachelor of Science or Business Administration Degree PMP or other Project management Certifications Ability to provide quantifiable management reporting Passion for learning new operating models, technologies, and industry trends Joining our diverse and innovative global organization will provide you with endless opportunities for career and personal growth. Become a part of our many Business Resource Groups, employees who come together on topics such as ethnicity, gender, age, accessibility, special interests and more Help the community through expansive volunteer opportunities Join one of our focus groups aimed at Innovation and Transformation, creating the future experience for our clients and employees Final Job Grade and officer title will be determined at time of offer and may differ from this posting. Some travel required (10%) to visit clients and internal partners. Please note this role is not eligible for employer immigration sponsorship.

Job Title: Client Performance Specialist - WSOC TV The Client Performance Specialist focuses on campaign and performance management for our portfolio of digital advertising clients. The Client Performance Specialist works closely with our local market sales teams, specialist teams and our internal operations teams to understand how our advertising campaigns are performing holistically. In terms of campaign management, the individual in this role will be responsible for keeping an overarching view of our advertisers' media plans and goals and ensuring that our local stakeholders and clients are served with the best-in-class customer care. The individual must be able to collect, mine, and interpret campaign data, developing actionable insights in an executive level report that increases ROI for our advertisers. This individual must maintain comprehensive knowledge of all aspects of digital products including product offerings, protocols, and KPI management. They must have a strategic mindset, being able to review campaigns' performance outcomes and make strategic decisions on what levers need to be pulled to optimize client campaigns. The individual must be a team player, with the ability to collaborate with internal and external stakeholders while analyzing performance and developing strategies. Clear and concise communications will be key for the individual to succeed. Previous experience in digital campaign analytics and creating client-facing deliverables is critical. The Client Performance Specialist must have in-depth knowledge of digital analytic platforms, being confident in accessing and pulling data in systems such as Google Analytics, Google Ads, Facebook, and more. A basic knowledge of ad tags/trafficking and conversion management (Google Tag Manager) will only help this individual excel in the role. An analytically curious mind is key. Essential Duties and Responsibilities Leverage comprehensive knowledge of all digital ad products and operation processes to effectively monitor and enhance campaigns to achieve advertiser goals and KPIs Maintain internal documentation to ensure that campaigns are managed properly, with account details recorded for media plans, optimizations, and other client details Offer a holistic campaign perspective, effectively communicating performance to our stakeholders in ongoing reporting recaps Follow SLAs determined for campaign launch, revisions, and deliverables working with internal and external stakeholders Provide facilitation for continuously improving the quality of service and campaign results for our local markets and clients Responsible for order entry, trafficking, monitoring, and reporting on digital owned & operated campaigns Quality assurance on work performed by our corporate team Leverage storytelling skills to build exceptional customer reports Minimum Qualifications 2-4 years of experience working in a digital advertising operations role, working with sales and marketers 2-4 years of experience in campaign and performance management Knowledge of digital marketing including SEM, SEO, social, content marketing, programmatic, video, display advertising, and website development Knowledge of ad tagging and the CM Trafficking, Reporting, & Attribution platforms and ability to formulate appropriate recommendations to improve client ROI is a plus Analytical and possess the ability to evaluate data and interpret results for client-facing deliverables Knowledge of attribution and omni-channel efforts is essential, understanding how all marketing channels work together to drive results Excel skills needed for interpreting data for insights and superior PPT skills for visualizing the outcomes and opportunities Proven skills in digital campaign management including processing, trafficking, and monitoring performance against established expectations Excellent written and verbal communication skills are necessary for effectively managing performance Problem-solving skills is required, with the ability to proactively identify potential issues, troubleshoot and quickly resolve them Demonstrated customer service skills with ability to build strong working relationships and consistently meet or exceed customer expectations Proven ability to manage multiple projects in a fast-paced environment with the ability to learn and apply new concepts and tools quickly Detailed knowledge of both internal and outsourced digital platforms, understanding how technology stacks come together to serve our campaigns Preferred Qualifications BA/BS from a 4-year university or equivalent preferred Working knowledge in ad platforms and reporting in systems such as: Google Analytics, Google Ads, general Google Marketing Platforms, Facebook, CM360/DV360/SA360, etc. Google Analytics and Google Ads certifications are preferred About Cox Media Group CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 14 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit ********************* Req #: 2001 #LI-Onsite

Transdev in Concord, NC is hiring a Scheduler/Reservationist to intercept customer calls and schedule transportation. We are seeking friendly, customer service-oriented people who are dedicated to safety. Transdev is proud to offer: + Competitive compensation package of minimum $17.00 per hour - Maximum $19.00 per hour Benefits include: + Vacation: up to 20 days per year + Sick days: up to 4 days per year + Holidays: 7 paid holidays + Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability. Benefits may vary depending on location policy. The above represents the standard Corporate Policy. Key Responsibilities: + Answer customer calls and input ride information using a computerized scheduling system. + Enter new customer information and changes into the system. + Data entry into spreadsheets and databases. + Communicate late vehicle service and verifying "No Shows" with customers. + Resolve service-related complaints. + Create daily route maps of the reservations for the drivers. + Other duties as required. Qualifications: + High school diploma or GED required. + 2 years reservationist or customer service experience. + Computer literate + Excellent communication and listening skills. + Must be able to work shifts or flexible work schedules as needed. + Subject to a DOT drug testing and physical if applicable. DOT Regulation 49 CFR Part 40 does not authorize the use of Schedule I drugs, including cannabis, for any reason. Physical Requirements: The essential functions of this position require the ability to: + Work outside in varying temperature, weather, and humidity conditions-100% of the job is performed outside, work alone and in remote locations. + Sit for extended periods (up to 6-8 hours per day); frequently walk for long distances and on possible sloped ground or slippery and uneven surfaces + Push and pull objects up to 20 pounds, occasionally throughout the workday; lift material weighing up to 50 lbs. with or without assistance; occasionally bend, kneel, or crouch to files or equipment stored at ground level + Withstand heavy traffic areas while performing the duties of the job; tolerate exposure to considerable amounts of dust, vehicle fumes and noise. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Transdev complies with federal and state disability laws and makes reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact ************************************ Drug-free workplace: Transdev maintains a drug-free workplace. Applicants must: + Be eligible to work in the United States without requiring sponsorship now or in the future (if based in the U.S.). + Successfully pass a pre-employment drug screen. About Transdev: Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move everyday thanks to safe, reliable, and innovative solutions that serve the common good. Find out more at ****************** or watch an overview video at ******************* O5cv0G4mQ The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. California applicants: Please Click Here for CA Employee Privacy Policy Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full Time Req ID: 6935 Pay Group: TGQ Cost Center: 373 The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions upon request. Transdev is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, gender identity, sexual orientation, religion or other legally protected status, or any other classification protected by federal, state, or local law. Drug-free workplace If based in the United States, applicants must be eligible to work in U.S. without restrictions for any employer at any time; be able to pass a drug screen and background check. California applicants: Please Click Here for CA Employee Privacy Policy. About Transdev Cities, counties, airports, companies, and universities across the U.S. contract with Transdev to operate their transportation systems, maintain their vehicle and fleets, and deliver on mobility solutions. Transdev U.S. employs a team of 32,000 across 400 locations while maintaining more than 17,000 vehicles. Part of a global company, Transdev is a leader in mobility with operations in 19 countries, proudly operated by 110,000 team members from around the world. As an operator and global integrator of mobility, we are driven by our purpose. Transdev - the mobility company - empowers the freedom to move every day thank to safe, reliable, and innovative solutions that serve the common good. Find out more at http://****************** or watch an overview video.