Imaging Support Service Associate, Weekends, Nights
Customer service representative job in Atlanta, GA
Overview: Experience the advantages of real career change
Join Piedmont to move your career in the right direction. Stay for the diverse teams you'll love, a shared purpose, and schedule flexibility that frees you to live for what matters both in and outside of work. You'll feel valued, motivated to be your best, and recognized for your contributions to exceptional patient outcomes. Piedmont leaders are in your corner, invested in your success. Our wellness programs and comprehensive total benefits and rewards meet your needs today and help you plan for the future.
Radiology Support Services
Full Time Weekends Nights 7:00 PM-7:30 AM Friday, Saturday, Sunday
This position will sit onsite at 271 17th Street, Atlanta, GA, 30363.
This is an office environment; it is not patient facing.
Responsibilities:
This role is critical in ensuring timely and accurate communication of imaging results, coordinating patient care, and facilitating smooth operations between radiologists, providers, and patients.
Qualifications:
MINIMUM EDUCATION REQUIRED:
High school graduate or equivalent.
MINIMUM EXPERIENCE REQUIRED:
One (1) year of previous call center, operator, dispatching, or related office experience required.
MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW:
None.
Business Unit : Company Name: Piedmont Healthcare Corporate
Auto-ApplyCustomer Service Associate
Customer service representative job in Conyers, GA
As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer.
You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results.
Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail.
Role and Responsibilities:
Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite.
Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production:
1- Identify and chase artwork needing approval
2- Order approved Heat Transfers and Appliques required to fulfill orders
3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders
4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders
Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table
Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders.
Qualifications:
BA/BS degree preferred.
Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable.
Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint)
Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required.
Skills:
Enthusiasm and commitment to deliver high quality embellished products
Strong verbal, written and interpersonal skills
Exceptional listening skills
Ability to organize and prioritize work and meet deadlines
Proactive/Problem solving mindset
Effective team player who collaborates with others and shares ideas
Demonstrate high standards of ethical conduct
Inside Sales & Operations Representative
Customer service representative job in Covington, GA
Inside Sales & Operations Representative Classification: Non-Exempt About The Organization RoadSafe Traffic Systems is the largest national provider of traffic safety products and services in the United States. RoadSafe serves customers in all 48 contiguous states through its network of more than 60+ branch locations. At RoadSafe, we offer competitive pay, growth potential, and an excellent benefits package, including medical, dental, vision, and 401(k) plans for those who qualify. We recognize and value diversity and are committed to creating an inclusive environment for all employees.
GA Inside Sales
Position Summary
The Inside Sales Representative supports all sales functions for an assigned territory. Key responsibilities include quoting, product ordering, inventory coordination, billing accuracy, and customer relationship management. This role plays a critical part in account management, margin protection, and supporting the growth of branch revenue.
Responsibilities & Objectives
Warehouse & Inventory Support
Verify inventory availability and assist with loading/unloading customers and supply trucks.
Manage warehouse sales inventory areas, including organization, cleanliness, rotating stock, and basic shipping/receiving support (UPS and freight).
Maintain inventory levels with the Branch Manager and conduct regular physical counts and reconciliations.
Place purchase orders as needed, ensuring compliance with vendor pricing agreements and use of standardized SKUs.
Assist with deliveries if certified to drive a RoadSafe vehicle.
Must be able to lift up to 75lbs repeatedly.
Inside Sales & Customer Relationship Management
Provide formal sales quotes with accurate lead times based on direction from Outside Sales, Branch Manager, website inquiries, or direct customer requests.
Inform customers when orders are received and coordinate delivery or pickup arrangements.
Create and maintain accurate price sheets aligned with branch pricing expectations.
Maintain margin expectations through accurate quoting and cost awareness.
Strengthen relationships with existing customers, with emphasis on the branch's “Top Twenty Customers.”
Promote growth within existing accounts and pursue new customer acquisitions.
Contact current customers using sales activity reports and follow-up practices.
Billing & Financial Support
Support the sales billing process, ensuring timely and accurate documentation and reporting.
Assist with Accounts Receivable follow-up as needed.
Product Knowledge & Cross-Functional Collaboration
Participate in vendor-led product training to develop expertise in RoadSafe products and solutions.
Work with branch personnel to gain practical field experience and understand product applications.
Identify and prospect new customers across industries that may require RoadSafe products or rentals.
Collaborate with Regional Account Managers (RAMs) and estimators to support bid and proposal follow-up.
Communicate regularly with internal stakeholders regarding customer issues and assist in resolving concerns.
Support corporate initiatives and branch-level operational goals as requested.
Knowledge And Skills
Strong sales and customer service skills with the ability to build long-term relationships.
Knowledge of inventory management principles and best practices.
Ability to analyze and understand financial data to maintain margin expectations.
Knowledge of industry products and market trends, with commitment to continuous learning.
Effective critical thinking and problem-solving abilities.
Strong written and verbal communication skills.
Highly organized, proactive, and able to work independently and collaboratively.
Ability to thrive in a fast-paced construction environment.
High attention to detail and excellent time-management skills.
Familiarity with DOT regulations and contractors is a plus.
Education And Experience
Experience with retail sales transactions, including cash, credit card, and check handling.
Proficiency in Microsoft Office applications (Outlook, Word, Excel, OneNote, Teams).
Five years of sales or retail experience preferred.
Experience in inventory management and warehouse environments.
Forklift experience is a plus; training is available.
RoadSafe is an Equal Opportunity Employer/including Disabled/Veterans
Customer Relations Specialist (Part-time)
Customer service representative job in Roswell, GA
We Need Your Next-Level Service Mindset at the Best in Pests. As part of the Orkin team, you'll be critical to helping our customers feel we've delivered on our promise. That means building on our reputation for top-notch service from the industry leader with more than 125 years of protecting homes and businesses.
Our Customer Service Specialist position gives you an opportunity to help customers with your service mindset and your drive to be accountable to a team that's counting on you. You'll excel with organizational skills and commitment to accuracy in a fast-paced dynamic environment.
You'll have more than a job-you'll have a career with growth potential and benefits that go beyond the basics. This includes full medical, dental and vision coverage for you and your family, competitive pay and a 401(k) program. Not to mention, you'll receive opportunities to volunteer and give back.
With Orkin's award-winning training program, you'll receive all the tools you need to succeed. That means no industry experience required to start building your career. Plus, if there's one thing we know at Orkin, it's that pests keep coming back, and that makes our industry recession resistant.
Ready to start a career with staying power? Apply now!
Responsibilities
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
We Offer…
* Competitive earnings starting at $18 to $25 per hour
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
Qualifications
What do you need to be successful?
* Previous experience in Customer Service or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
What do you need to be successful?
* Previous experience in Customer Service or Sales preferred
* High School Diploma or equivalent required
* Excellent interpersonal and communication skills
* Basic computer skills in various software and web-based applications
* Proficient in Microsoft Office
* Strong attention to detail and follow through
* Demonstrated ability to prioritize tasks and manage time efficiently
What will my work environment be like?
Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
* Must be comfortable sitting at a desk and working with a computer, keyboard, telephone, and other office equipment for extended periods of time
* Be able to regularly lift and/or move up to 25 pounds.
Orkin is an Equal Opportunity/Protected Veterans/Individuals with Disabilities Employer
As a Customer Service Specialist, you will be a Subject Matter Expert and play a pivotal role in ensuring every customer has an experience that's the best in pests. You will field incoming requests, schedule service visits and maintain efficient routes that reduce drive time for Orkin Pros. Leading with empathy and a service mindset, you'll keep integrity and excellence at the forefront as you coordinate service, resolve issues and support overall satisfaction to help your branch maintain and grow customers.
You will…
* Answer incoming calls and make outbound calls to customers to schedule, confirm and follow up on service appointments.
* Proficiently navigate a Windows-based & Web-based system to track routes and optimize current and future schedules-don't worry, we will train you!
* Apply expertise developed in training to schedule appointments for technicians to efficiently minimize drive time and/or distance as needed and recommend alternative routes when appropriate
* Use your sharp listening skills and probing questions to identify the customer's concern and evaluate their needs
* Monitor, update and maintain customer database with accurate customer information including call details, disposition of calls, payments, and other results
* Reschedule unserviced accounts within 24 hours
* Participate in quality assurance processes, programs, and initiatives
* Safeguards customer's privacy and other proprietary information
We Offer…
* Competitive earnings starting at $18 to $25 per hour
* Comprehensive benefits package including medical, dental, vision, maternity, & life Insurance
* 401(k) plan with company match, employee stock purchase plan
* Paid vacation, holidays, and sick leave
* Employee discounts, tuition reimbursement, dependent scholarship awards
* Industry leading, quality, comprehensive training program
Why Orkin?
* You are interested in an opportunity with career potential in a reliable, recession-resistant industry
* You have a service-oriented mindset that leads you to build loyalty and trust with customers
* You hold yourself responsible to commitments
* You value being part of a team
* You want to keep learning, improving and developing as a leader
* You want to join a company that supports the community
* You want a career with a purpose at a mission-driven company that values
* Safety
* Professionalism
* Empathy
* Integrity
* Innovation
Customer Success Consultant
Customer service representative job in Atlanta, GA
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Customer Success Consultant, Scale
Customer service representative job in Atlanta, GA
Outreach, founded in 2014, is the only complete AI Revenue Workflow Platform that helps sales leaders benefit from connected account visibility, performance insights, and higher forecasting accuracy across every GTM team. Outreach infuses agentic AI to power 100s of use cases across sales motions. From new logo prospecting to renewal and expansion, Outreach AI automates workflows and frees sellers to focus on more strategic conversations and actions. Global organizations use Outreach to power their revenue teams, including SAP, Siemens, Snowflake, ZoomInfo, and Verizon to name a few. To learn more, please visit ****************
About the Team The purpose of Customer Success at Outreach is to guide our customers throughout their Outreach journey - with a focus on removing barriers to product adoption and health. Through this we achieve mutual success by helping our customers realize value, leading to long term customer retention and growth.
The Role The primary purpose of the Customer Success Consultant Scale is to provide proactive outbound engagements to our customers to help drive product adoption and success. This role conducts one to many sessions (webinars, user groups, etc) for customer populations such as the platform strategy owners, system administrators, or sales leaders. This role also provides guidance, communication strategies, and playbooks for our customers as they continue to use Outreach. This role communicates with both internal and external resources.
Location This position will be based from our Atlanta office and will be a hybrid position (2-3 days in office each week). Your Daily Adventures Will Include
Partner with CAEs to mitigate risk of customer churn or contraction
Partner with Technical Support when necessary to ensure customer questions and needs are met
Promote and drive customers to self-service options
Deliver one to many workshops, webinars, or user groups to encourage customer adoption and usage of the Outreach platform.
Develop and track effectiveness success of one-to-many engagements to inform future customer success strategy
Proactively monitor customer health to identify customers who may be at risk for churn or contraction
Perform other duties as assigned
Our Vision of You
2+ years of professional experience in a customer-facing role, preferably within a B2B environment
2+ years of experience in a customer success role
Previous experience working in a SaaS environment, preferred
Previous experience in a sales development role, preferred
Demonstrated knowledge and understanding of customer health, value, and retention metrics
Strong problem-solving skills
Effective communication skills, both written and verbal, with the ability to tailor messaging for the audience
Effective and strong presentation skills, especially in a one-to-many forum, both virtual and in person
Strong expectation management skills
Bachelor's degree in a related field, or the equivalent in work experience
$60,000 - $98,000 a year
The annual base salary range for this role is $60,000 - $98,000. You may also be offered incentive compensation, bonus, restricted stock units, and benefits. Actual compensation is based on factors such as the candidate's skills, qualifications, location and experience. Final offers are determined through a holistic assessment and will vary within the posted range. Your Recruiter will share specific details based on your location and role during the hiring process.
#LI-LT1
Why You'll Love It Here
• Flexible time off • 401k to help you save for the future• Generous medical, dental, and vision coverage for full-time employees and their dependents • A parental leave program that includes options for a paid night nurse, and a gradual return to work• Infertility/ assisted reproductive services benefit• Employee referral bonuses to encourage the addition of great new people to the team• Snacks and beverages in the Office, along with fun events to celebrate• Diversity and inclusion programs that promote employee resource groups like Outreach Women's Network, Latinx community, Outreach Black Connection, AAPI community, Pride/LGBTQIA+, Gender+, Disability Community, and Veterans/Military
Outreach is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Our success is reliant on building teams that include people from different backgrounds and experiences who can elevate assumptions and ideas with fresh perspectives. We're dedicated to hiring the whole human, not just a resume. To that end, we look for a diverse pool of applicants-including those from historically marginalized groups. We would like to invite you to apply even if you don't think you meet all of the requirements listed below. We don't want a few lines in a job description to get between us and the opportunity to meet you.
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyGWA Inbound 5a-130p Monday - Friday
Customer service representative job in Forest Park, GA
**Preferred Qualifications** + Prior experience working in multiple departments in a distribution center. + Previous experience operating material handling equipment. + Ability to understand written material. Works in multiple departments within a distribution center, including case pick, shipping, receiving, returns, loading, order processing, and replenishment. Operates material handling equipment to move inventory within the facility.
**Major Tasks, Responsibilities, and Key Accountabilities**
+ Uses material handling equipment to locate and deliver products, supplies, and equipment to designated areas.
+ Assists with staging and loading orders into trucks for customer delivery.
+ Verifies quantity and quality of incoming products from vendors and distribution centers.
+ Uses packing list information to collect items for customer orders, including building and wrapping pallets of products.
+ Examines and inspects stock items for wear and defects and notifies management of inventory issues.
+ Returns misplaced products to proper storage areas.
+ Maintains a clean working environment in accordance with company safety policies.
+ Performs inventory control functions as needed.
**Nature and Scope**
+ Refers complex, unusual problems to supervisor.
+ Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
**Work Environment**
+ Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
+ Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
+ No travel required.
**Education and Experience**
+ HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
**Our Goals for Diversity, Equity, and Inclusion**
We are committed to creating a culture that promotes equity, respect, and advocacy for every HD Supply associate. We value the diversity of our people.
**Equal Employment Opportunity**
HD Supply is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
HD Supply is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. HD Supply considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.
Call Center Representative
Customer service representative job in Atlanta, GA
Job DescriptionReady to Make an Impact in Healthcare? Join Serenity.
Want to be part of something meaningful without a clinical background? This is your moment. At Serenity Healthcare, we're transforming mental wellness with compassion, innovation, and a people-first approach.
No Healthcare Experience? No Problem.
We're not looking for medical backgrounds - we're looking for calm, clear communicators who know how to solve problems and keep things moving. If you're steady under pressure, thrive in a fast-paced environment, and genuinely care about helping others, you'll feel right at home. Bring your focus, empathy, and drive - we'll train you on the rest.
The Role: Call Center Representative | Sandy Springs, GA
As a Call Center Representative, you'll connect with potential patients who've expressed interest in starting their healing journey but may be uncertain or hesitant. With a blend of empathy and confident follow-up, you'll gently guide them toward booking their first appointment-turning leads into lasting patient relationships.
What You'll Be Doing:
Gently guide hesitant patients to book their first appointment with care & empathy
Convert new leads into patients with confident, results-driven follow-up
Schedule, adjust, and cancel appointments with accuracy
Act as a liaison between established patients and their provider
Working with other healthcare professionals to ensure seamless patient care
Provide information about healthcare services, procedures, and policies
Handle patient concerns, complaints, and questions promptly and professionally
Follow protocols for managing patient inquiries and issues
Resolve patient issues, offer solutions, and escalate when needed
Verifying patient information, insurance details, and eligibility
Accurately enter and update patient info in the EMR system
Other duties as assigned
Who We Are:
Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.
Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.
You will need to attend four consecutive 40-hour weeks for training; after you may choose full-time or part-time.
Requirements
What You Need:
High School Diploma or GED
Proven experience in a high-volume customer service industry
Excellent verbal and written communication
Proficiency with MS Office applications a plus
Basic math skills
Benefits
Why You'll Love Working at Serenity:
Starting at $16.50/hour with growth opportunities to $19.50/hour within six months
Additional $1.00 per hour differential pay for fluent bilingual Spanish/English speakers (must pass in-house assessment)
Luxe-level benefits: We cover 90% of medical, dental & vision
401(k) - because your future deserves self-care too
10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge
Flexible Shift Hours
Call Center Rep - In Office
Customer service representative job in Dacula, GA
Crafting Brighter Futures for Businesses & Families across the US
At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client.
As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment.
Primary Responsibilities:
Engage with clients to understand their financial goals and concerns.
Present tailored solutions to safeguard their assets effectively.
Maintain a pulse on the industry, ensuring you offer the best and most updated advice.
Foster relationships and ensure our clients always have someone they can turn to.
Why Work With Us?
Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours.
Unlimited Earning Potential: Your dedication determines your earnings*.
Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently!
Grow with Us: Dive into continuous learning and development opportunities.
Application Process:
Submit Your Application: No stringent qualifications needed. We believe in potential.
Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day.
Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions.
FAQs:
When will I hear back after applying? Typically, within 24 hours.
Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation.
What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization.
* This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance.
State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
AdTech Client Specialist
Customer service representative job in Atlanta, GA
We are Automotive Business Scientists. We empower our clients to turn overwhelming industry data into discovery, action and measured success. We are unique market leaders because we find and examine possibilities through the clarity of a scientific lens. To solve the toughest client challenges, we need curious, creative and dedicated people to join our team.
We search out individuals who align with our core values and who adhere to the highest standards of integrity and ethics in everything they do. Our company is filled with the brightest minds and the biggest hearts at every level. We recognize that personal success takes on many different forms of the course of our lives - both professional and personally - so we provide a myriad of benefits and programs focused on Wellbeing, Growth, Community and Recognition. One size does not fit all, so we encourage every Urban Scientist to discover their own formula for success. If this sounds like the kind of company you would like to work with, Apply Now!
POSITION OVERVIEW
With the success of our revolutionary suite of Media Performance solutions that takes the guesswork out of planning, deploying, and optimizing automotive media, we are looking for a Client Specialist to help support our growth within the agency and ad-tech community.
This role has current Hybrid Workplace flexibility, and candidates must be available to work in-person two to three days per week at an Urban Science office location. We are headquartered in Detroit, MI and additionally have flexibility to consider candidates local to Atlanta, Dallas (Plano), or Nashville (Franklin).
URBAN SCIENCE DOES NOT AND WILL NOT PROVIDE IMMIGRATION RELATED SPONSORSHIP FOR THIS ROLE, NOW OR IN THE FUTURE.
Essential Duties and Responsibilities
AdTech team operational and client account support.
Process and analyze usage reports from platform, agency and OEM contracts.
Support the development of a reporting repository for Media Performance projects.
Maintain Media Performance project data at the Solution, Platform, Brand, and Segment levels.
Coordinate with internal teams to ensure services are activated and running smoothly.
Act as main point of contact for questions or concerns from active clients and users.
Support Senior Engagement Managers and Head of Sales on day-to-day client needs, such as research.
Coordinate with internal teams to ensure services are activated and running smoothly.
Qualifications - Education and Experience
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, abilities, and competencies required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Required:
Data Savvy: Requires a broad understanding of real-time analytics, and experience working with data to provide clear and insightful recommendations
Data management skills (SQL or Access is nice to have)
Requires demonstrated knowledge of excel, ability to do pivot tables, macros, etc.
MS Office: Requires solid knowledge of MS Excel, Word, PowerPoint, Teams, and Outlook
Thought Leadership: Requires ability to apply Urban Science methodologies and new ideas to the client's mission critical problems to help them drive business
Experience being a process creator/innovator
Ability to ask relevant, thoughtful questions, take initiative, critical thinker
Communication skills: Strong written and verbal skill set required. Ability to communicate concisely and coordinate effectively with various levels of leadership, and across various teams/offices
Presentation skills: Ability to conduct professional presentations with various levels of leadership
Analytical Thinking: Requires the ability to understand a situation by breaking it apart into smaller pieces, and/or tracing the implications of a situation in a step-by-step causal way
Initiative: Requires the drive to go above and beyond to improve or enhance job results. Ability to work independently in assigned space
Time Management: Requires strong capability to prioritize competing demands, manage multiple concurrent tasks and run meetings on schedule
Project Management: Project management skills, including the ability to estimate work efforts, define work plans, monitor progress and report schedule variances and scope changes. Responsible and accountable to meet deadlines and deliver work as needed.
Preferred:
Campaign analytics background
Account management background
Digital automotive marketing experience
Accounting, billing and reporting knowledge
Automotive media, Insertion Order, product/service usage reporting
EDUCATION and/or EXPERIENCE:
Bachelor's degree in business, Marketing, etc. required; other degrees considered with demonstrated ability to apply advanced skill in quantitative analysis.
Minimum of 3 years related work experience required
Digital marketing/agency experience required
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This description is intended to describe the type and level of work being performed by a person assigned to this position. It is NOT an exhaustive list of all duties and responsibilities required by a person so classified. The job may require additional hours beyond a traditional 40-hour workweek.
Auto-ApplyOnsite Call Center Rep - Starting Monday, 1/19/2026 (Peachtree Corners)
Customer service representative job in Atlanta, GA
Please Note: After the submission of your application, you will receive an email to complete a virtual interview via our online interviewing platform/tool, "Verint". This online interview must be completed for prompt consideration of employment applications as it takes the place of an in-person/telephone interview.
Work Location: Peachtree Corners Office
Compensation: $16.00/hour
Paid Training Start Date: Monday, January 19, 2026
Training Hours: Monday thru Friday: 8am - 5pm EST (3 weeks + 2 weeks of Nesting)
Hours of Operation (following training): Monday thru Friday: 7am - 9pm EST and Saturday: 7am - 6pm EST
* Please note: During Training, you will be assigned a set work schedule within the indicated hours of operation listed above.
Build Your Future! Come join our thriving team as a Customer Service Representative! We are seeking ambitious, self-motivated and driven people just like you for a rewarding career in the customer service arena.
Why should you consider TSI-CXBPO (part of TSI family of companies)?
* Paid training
* Team-oriented work environment
* Growth opportunity
* Comprehensive benefits package available: including medical, dental and vision, 401k retirement plan with employer matching, paid time off and paid holidays!
Responsibilities
In This Role, You Will:
* Responsible for responding to daily customer requests, inquiries, and issues through various types of correspondence.
* Provide thorough, efficient, and accurate documentation and updates in all required systems for each work event.
* Identify root cause of issues and concerns and determine resolution.
* Maintain and organize all pertinent back up information to substantiate payment postings as necessary.
* Follow up in a timely manner to ensure customer satisfaction.
* On calls, where applicable, our agents must offer and explain the value of non-regulated products and services (for example: home wiring, surge protection, and water heater repair).
* Perform other duties as assigned by management.
Qualifications
Ideal Candidate Qualifications:
* High School Diploma or General Educational Development (GED) certificate or equivalent relevant work experience desired.
* Previous call center/customer service experience preferred.
* Exhibit strong attention to detail.
* Good mathematical and analytical skills required.
* Ability to maintain the highest level of confidentiality.
* Proficient personal computer skills, including Microsoft Office.
* Excellent interpersonal, written, and oral communication skills.
* Ability to work in a team fostered environment.
* Ability to work in a multi-tasked environment.
* Ability to prioritize and organize work.
Work Environment
* Office environment.
* Ability to lift and/or move 20 pounds with or without accommodation.
Note:
* Camera requirements - Cameras are required to be on during training from start to end of each shift (not including breaks and lunches)
This job description is not an exclusive or exhaustive list of all job functions that a team member in this position may be asked to perform. Duties and responsibilities can be changed, expanded, reduced, or delegated by management to meet the business needs of the company.
We provide Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, status as a protected veteran, genetic information, status as a qualified individual with a disability and any other basis protected by federal, state or local laws.
TSISP
Customer Relations Specialist / Retail Administrator (Customer Care opportunity in Cartersville / Canton, GA; competitive pay and benefits; stability)
Customer service representative job in Cartersville, GA
Are you looking for a growing, but stable company in which to build a career in the Cartersville / Canton, GA area? Do you enjoy interacting with customers by telephone and in-person? If so, Blossman Gas & Appliance seeks customer-oriented applicants looking for a professional growth opportunity to apply for the position of Customer Relations Specialist at our growing, retail location in the Cartersville / Cassville, GA area. We are America's largest, independent propane company with more than 80 locations in 12 states. Due to our culture, these positions have very little turnover.
Our Customer Relations Specialists are the primary, first line of contact for our customers. They answer the phones, coordinate the daily closeout and deposit, post payments, schedule gas deliveries and other services, and promote/sell Blossman's core line of appliances and services. The position blends customer-care, computer work, and consultative selling.
Key qualifications include:
High school diploma required; some college or earned degree helpful
Professional, friendly demeanor; enjoy helping people; comfort with recommending products and solutions
Ability to work regularly in a fast-paced, retail setting
Solid computer skills and the ability to learn new software
Reliable; solid work ethic
Desire to work M-F from 8-5 with limited overtime
Pass pre-employment background check, drug screening, and other pre-employment steps
*Our office remains busy throughout the year so someone who is friendly with solid organizational skills will be needed to help ensure success in this position. A strong commitment to safety, consistent with company policy, is also important.
Competitive pay will depend on prior experience. Excellent benefits including PTO, health insurance, 401k w match and bonus opportunities are included. Ongoing training and a solid company culture await you!
If you live locally, enjoy retail/clerical/customer-service, and want to work for a great company, then we encourage you to submit your application for consideration.
Due to the anticipated large number of responses to this ad only those with the necessary experience requirements may be contacted.
Blossman Gas is an Equal Opportunity / Veterans / Disabled employer. Drug-free employer.
call center representative
Customer service representative job in Atlanta, GA
NJTECH is a global managed IT service, IT consulting, and business solutions partner. Our "High Performance Business" strategy builds our expertise in technology and consulting. Our offshore consulting plays a major role in helping clients to achieve their objectives in the highest level; ultimately creating sustainable value to customers and shareholders.
Our goal is to provide our clients with the best professional IT consulting services either for temporary or full-time staff or build the entire team; whichever you're looking for. At NJTECH we analyze each and every aspect of our Clients need to improve it by leveraging technology.
Job Description
Call Center Representative
Atlanta, GA
Full Time
Position Summary:
The Service Delivery Consultant is responsible for answering and handling inbound calls from assigned client. The Service Delivery Consultant is accountable for answering all concerns and questions while providing excellent customer service. The Service Delivery Consultant will be responsible for providing professional, knowledgeable, helpful, courteous, and responsive customer service.
Position Requirements:
Assist customers with a wide variety of questions via information accessed through the computer.
Review employee accounts and answer questions based upon established policies and procedures.
Maintain current knowledge of assigned programs and services through on-going classroom and computer-based programs.
Possess the ability to troubleshoot complex issues with little guidance
Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
Possess the ability to work under pressure in a call center environment
Possess exceptional conversational and problem-solving skills
Ability to multitask and be able to diffuse difficult situations
Possess the ability to decipher and articulate the customer perspective so that the customer's needs and concerns are accurately and empathetically addressed
Excellent interpersonal and telephone communication skills
Perform additional tasks as directed.
Essential skills and experience
· College degree or Junior College degree in addition to 1- year full time customer service related experience in financial services and/or health care industry
· High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
· Ability to multi-task (talk and type at the same time) and use multiple applications
· Excellent interpersonal, verbal, written and listening communication skills
· Proficient use of the Microsoft Suite, Windows applications and Lotus Notes while focusing on multi-tasking using several windows applications at once while assisting a customer
· Ability to provide outstanding customer service while ensuring that the customer's questions, issues and concerns have been satisfied
· Computer literate with the ability to learn customer service software applications
· Ability to be flexible, adaptable and dependable in an environment constantly upgrading/enhancing service/technology capabilities to its' customers
· Flexibility to work specified shift and extended hours as necessary
Qualifications
High School diploma or equivalency and 3 years customer service related experience in financial services and/or health care industry.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Client Experience Specialist
Customer service representative job in Atlanta, GA
Job Details Atlanta GA - Atlanta, GA Full Time Day
If you thrive on making people feel welcome, keeping things running smoothly, and staying flexible to meet the needs of the day, join us as a Client Experience Specialist and be the heartbeat of our front desk and client interactions.
As a key member of the Client Services Team, the Client Experience Specialist (CES) plays a vital role in ensuring smooth office operations and delivering exceptional client experiences. Duties may include but are not limited to professionally answering and directing telephone calls, greeting, and seating our clients, scheduling meetings, maintaining calendars, assisting with general office tasks, collaborating with team members in preparing client reports, and serving as a trusted resource to assist employees, clients, and visitors. In addition, may oversee daily report and meeting packet workflow and process incoming check deposits, all while maintaining a positive attitude and client-centric approach with a keen eye for details.
For nearly 40 years, Savant Wealth Management has served as a trusted advisor to established individuals, families, and businesses seeking clarity and confidence in their financial lives. We are a fee-only, independent, fiduciary wealth management firm providing comprehensive guidance on investments, financial planning, tax and business consulting, estate planning, trust services, and family office support. At the heart of our firm is a culture of lifelong learning-one that values curiosity, continuous improvement, and helps our clients build their ideal futures. If you want to be part of a culture that is defined by strong values - Savant is right for you.
The Client Experience Specialist can expect to focus in the following areas:
Front Desk/Office Support
Serve as primary back-up to Receptionists and other Client Experience Specialists
Professionally answer and direct incoming telephone calls
Professionally greet and assist visitors in support of other team members
Ensure conference rooms and lobby areas meet Savant standards (stock necessary supplies, appropriate cleanliness and visually welcoming)
Execute opening and closing procedures for phones and doors.
Shredding of client documents as directed
Client Meeting Preparation
Prepare annual review meeting packets
Assist with beneficiary form updates
Schedule and organize meetings as requested by the CSAs or Regional Manager
Client Record/Document Scanning
Accurately scan and digitize vital client documents, ensuring quality of images, correct nomenclature, and adherence to regulatory and compliance procedures
Assist with scanning projects related to M&A partners, as needed
Assist with requests related to folder additions, quality control reviews, etc.
Client Portal Administration
Work as part of the MySavant Portal administrator team to create client portals and troubleshoot problems.
Administrative Support
Provide support to Client Services Associates.
Create Office Master Calendar.
Confirm next day appointments.
Process incoming checks across all custodians and review deposits prepared by other team members for accuracy prior to processing.
Utilize technology to perform a variety of tasks including navigating Salesforce for client information.
Process requests for client gifts.
Prepare and print materials for team and client use.
Open and sort incoming mail.
Prepare and process UPS shipments an order UPS supplies.
Assemble, print, and/or bind client reports for meetings or mailings.
Inventory office supplies, and order supplies as needed.
Assist in coordinating RSVPs, set up, and planning for all local client or team events.
Serve as a liaison with property management vendors for facilities issues.
Coordinate various projects as needed.
Maintain team approach by assisting and filling in for others when necessary.
Deliver superior client service-troubleshoot problems, schedule and organize meetings, serve as liaison between Advisor, CSA and client as needed.
Check conference rooms and lobby for cleanliness, which would include upkeep of common / shared office space areas.
Perform a variety of computer functions, including populating and maintaining appropriate client CRM documentation.
Administration and troubleshooting of Zoom presentations/meetings.
Perform other duties as requested.
A couple things to note about our Client Experience Specialist position:
This is a full-time hourly position working Monday - Friday 8:30am-5pm.
The role is fully in-person and located in our Atlanta, Georgia office.
The Client Experience Specialist position typically requires the following qualifications:
High School Diploma or equivalent
2-3 years proven success in an administrative support function, preferably in the financial industry.
Proficiency in Word, Excel, Outlook, and CRM software
Why Join Us?
Our Vision: Transform personal and financial dreams into goals and goals into reality.
Our Mission: To build one million ideal futures for our clients, our team, and the communities we serve.
We are a team with distinct backgrounds and diverse views.
We believe in collaboration, innovation, excellence, doing what's right, and helping our team to provide world class service.
Our culture is described through our corporate values of excellence, integrity, lifelong learning, respect, growth, and servant leadership. We are dedicated to living these values through our daily interactions with each other, our clients, and our communities.
The Perks:
At Savant, we are committed to supporting our employees' as well as investing in their well-being and growth. We take a market-based approach to compensation. The expected base salary range for this role nationally is $46,000 - $60,000. However, final base pay will be carefully determined based on several factors, including responsibilities, skills, relevant experience, geographic location, and market conditions. Additionally, this role may be eligible for other forms of compensation and benefits.
In addition to compensation. We also offer a benefits package designed to enhance both your personal and professional life. Below is an overview of our offering and the specific benefits available for this role can be discussed in detail during the hiring process.
Benefit Eligibility on Day One: Enjoy immediate access to a robust benefits package starting on your first day of employment.
Choice of Medical Plans: Select from two medical plans tailored to fit your needs.
Health & Wellness Accounts: Opt for a Health Savings Account (HSA) or Flexible Spending Account (FSA) to manage your healthcare expenses.
Flexible Dental Coverage: Choose between two dental plan options for optimal oral health.
Vision Insurance: Keep your eyes healthy with our vision insurance plan.
Company-Paid Life & AD&D Insurance: Feel secure with fully covered basic life insurance and accidental death & dismemberment benefits.
Company-Paid Disability Coverage: Rest easy knowing you're covered with both short-term and long-term disability plans.
401(k) with Company Match: Invest in your future with both Roth and Traditional 401(k) plans, featuring a per pay period company match.
Generous Paid Time Off: Benefit from PTO that increases with your years of service, at least 11 paid holidays each year, a paid day each year for your Savantiversary, and enjoy shorter work weeks with our Summer Hours.
Additional Leave and Time Off Benefits: Personal leave, parental leave, professional development paid time, and bereavement pay are just a few examples of how you will be supported with time off and other benefits during life's most critical moments.
Dress Code: Enjoy a “Dress for Your Day” approach to your style. We offer wardrobe flexibility based on office culture, client expectations, and your daily schedule.
Employee Recognition: Enjoy monetary awards through our recognition program.
Employee Assistance Program: Access support through our Employee Assistance Program whenever you need it.
Exclusive Discounts: Take advantage of various discount programs for additional savings.
Wellness Reimbursements: Get reimbursed for gym memberships and other wellness programs to stay fit and healthy.
Additional Perks: Get reimbursed for your warehouse club memberships and receive an allowance for Savant Swag.
Take your career to new heights, apply today!
All applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
We are not accepting unsolicited resumes from agencies and/or search firms for this job posting.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of the incumbent in this position. Any combination of equivalent education and work experience will be considered.
Savant Capital LLC, is an Equal Opportunity Employer.
Lead Reservations Agent
Customer service representative job in Braselton, GA
About Us Within the sweeping panorama of the north Georgia foothills, Chateau Elan began with the planting of the vineyards in 1981. From these lush vines has grown a 3,500 acre conference and leisure destination. We welcome your interest in applying for a position with Chateau Élan Winery & Resort. For many years, we have served our guests with the highest level of products and service in luxury resorts. We owe our growth and success to our associates who have served our guests with dedication and pride. The key to our continued growth is found in satisfying and exceeding our guests' expectations. We look for people with personality, energy, enthusiasm, excellent grooming and commitment. We nurture and train our associates throughout their tenure here. They, in turn, provide the highest level of guest service making Chateau Élan the special place it is today. Perks include but are not limited to discount hotel stays, discount spa services, discount golf, discount food and beverage, discount retail as well as access to the YouDecide discount program. YouDecide offerings include negotiated pricing arrangements for vacation destinations, hotels, vacation planning, rental cars, movie tickets/rentals, consumer electronics, consumer goods and services, personal services and even discounts on cell phones and plans.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Overview
Manage the reservation system and reservationists. Provide the hotel's revenue management team with relevant reports to make timely strategic decisions and implement the changes as needed. Manage reservations, rates and restrictions and implement yield strategies to maximize RevPAR.
Essential Duties and Responsibilities
Oversee the efficient operation of the reservations department in selling of guest rooms to accommodate guest needs and maximize revenue.
Monitor and analyze Rooms Inventory utilizing Yield Management to maximize occupancy and increase average rate. This includes monitoring of group blocks, determining cut off dates and rate restrictions.
Process and handle group rooming lists, reservations, and associate reservations requests by inputting data into the reservations system.
Calculate and prepare rooms reports to determine sources of business using various computer systems.
Assist in the development and revisions of forecasts for the Rooms Department, both monthly and annually.
Communicate both verbally and in writing to provide clear direction to staff.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.
Qualifications and Skills
High School Diploma or equivalent required.
Hotel experience preferred.
Ability to effectively deal with guest and associate concerns in a friendly and positive manner. This involves listening to the nature of the concern, demonstrating empathy with the customer and providing positive and proactive solutions.
Ability to access, read and accurately input information using a moderately complex computer system to include software such as Microsoft Office Suite.
Ability to make accurate mathematical calculations using 10-key.
Analytical ability sufficient to assess reservation trends and make related decisions.
Effective verbal and written communication skills. Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.
Compensation
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Client Experience Specialist
Customer service representative job in Decatur, GA
Now is an exciting time to work and grow with the team at Home-Probe - join a company with a long track record of success and big growth plans!
You'll be building and expanding our relationships as you consult with home buyers, sellers, and real estate agents who call or email our office to inquire about our home inspection process and services. You'll educate them on the Home-Probe inspection experience, get them scheduled, and provide gold standard administrative support to our inspectors in the field.
Best of all, you'll leave everyday knowing you made a difference by creating an exceptional experience for everyone interacting with the company.
Who is Home-Probe?
Our team has fun working hard and prides itself on collaboration. Home-Probe's core mission is to create better careers. We do that by setting the gold standard in the home inspection experience as the “best inspection company in the world.”
Our folks put family first. We have to go to work and we do what we do for our families. We do it better than anyone else for their families.
Each person here has a “do it takes” work ethic, and we always do the right thing. We are all hungry for growth and our huge success comes from being remarkable every day.
What makes you a great fit?
We're looking for a person who is much like our company, has a track record of success in a B2B or real estate setting and a hunger for growth. The ideal candidate is:
Computer savvy including Microsoft Office proficiency
Conversational and engaging by phone, text and email
Closer in consultive sales (inbound calls)
Flexible and likes a fast-paced business
Reliable and committed to the team
Innovative with ideas to better our client experience
Competitive and results-oriented
Someone who sees the glass half full.
If you find satisfaction in being the one who aligns the stars and makes the magic happen, you'll soon be raving about your success with Home-Probe.
Must be mature and domestically secure. Ability to commute reliably to office location and work well in a smoke-free, professional environment is paramount.
When will you work?
Monday through Friday with some flexibility for occasional weekend shifts. Full time position (40 hours per week).
Where will you work?
Our office is in the heart of vibrant downtown Decatur and was recently renovated. This position reports to the office.
What's in it for you?
You'll work for a company that fosters innovation and encourages professional development. Some of the perks of joining our team include:
Competitive annual salary
Health insurance with generous company contributions
Retirement plan with match
PTO
Paid holidays
Paid parking
Auto-ApplyPhlebotomist Specialist-Client Office
Customer service representative job in Decatur, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Work Schedule:
Monday-Friday 9:00am-6:00pm with 1-hour lunch break.
The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Decatur, GA
This position does not requires you to be fully vaccinated against COVID-19.
Job Responsibilities:
Perform blood collections by venipuncture and capillary techniques for all age groups.
Collect specimens for drug screens, paternity tests, alcohol tests etc.
Perform data entry of patient information in an accurate and timely manner.
Process billing information and collect payments when required.
Prepare all collected specimens for testing and analysis.
Maintain patient and specimen information logs.
Provide superior customer service to all patients.
Administrative and clerical duties as necessary
Assembling equipment such as: tourniquet, needles, disposable containers for needles, blood collection devices, gauze, cotton, and alcohol on work tray, according to requirements for specified tests or procedures,
Performing other responsibilities as required, Work with and draw from a wide range patient cases in a confident manner,
Maintaining safe, secure, and healthy work environment by following standards and procedures and complying with legal regulations,
Verifying or recording identity of patient or donor and converses with patient or donor.
Maintaining Refrigerator and Freezer temperatures.
Maintain a safe, secure, and healthy work environment,
Comply with legal Phlebotomy regulations, Handle urine analysis, blood testing, Perform a variety of routine blood drawing procedures.
Travel to additional sites when needed.
Job Requirements:
High school diploma or equivalent
Phlebotomy certification or completed training program from an accredited agency or previous experience as a phlebotomist is required (1 years)
Proven track record in providing exceptional customer service
Strong communication skills; both written and verbal
Ability to work independently or in a team environment
Comfortable working under minimal supervision
Reliable transportation required
Flexibility to work overtime as needed
Able to pass a standardized color blindness test
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyCall Center Operator
Customer service representative job in Duluth, GA
Intralot, Inc. is engaged in the supply of integrated gaming and transaction processing systems, innovative game content and value added services to state licensed gaming organizations. Based on its extensive know how, advanced product development standards and substantial experience in operating lottery games, Intralot, Inc. offers custom-made integrated solutions, which ensure maximum efficiency and absolute security.Games Library includes more than 400 types of games: Numerical Lotteries, TV Lottery Games, Sports Lotteries, Fixed Odds Betting, Instant Lotteries, Pari-mutuel, Video Lottery and Monitor Games.
We are immediately hiring for all Shifts including nights and weekends.
Intralot offers a competitive benefits package that includes:
Medical, Dental & Vision Insurance
6% 401k Match
Paid Holidays & Vacation
Paid Sick, Short/Long Term Disability
Employee Assistance Program
Maternity/Paternity Leave
Discount Programs
Education, Training and Experience High school diploma or equivalent training and experience.One (1) year prior related customer service experience, preferably in a technical call center environment Call tracking system experience preferred
Knowledge, Skills and Abilities: Knowledge of tracking software Technical customer service skills Strong analytic skills Ability to learn Intralot, Inc. software and hardware applications as applied to the Call Center Operator position Ability to work in a team environment Ability to troubleshoot Ability to explain technical information to a non-technical client Strong verbal and written communication skills Understanding of help desk operations, tools, methodologies and processes
Duties and Responsibilities: Under the direct supervision of the Call Center Manager, performs the following duties and responsibilities. Other miscellaneous duties may be assigned.Manages (inbound/outbound) phone calls from Lottery retailers Effectively troubleshoot equipment and related issues or problems in response to inbound retailer calls, inquiries, or questions Dispatch technicians as appropriate for on-site repairs
Employment Eligibility Verification Must possess valid documentation to establish identity and U.S. employment eligibility. Security Requirements Submission to, and ability to pass, a thorough pre-employment background check by the required State or District Lottery and Intralot, Inc. is a requirement of employment. A pre-employment drug screening is also a requirement. Intralot, Inc. is an Equal Opportunity Employer
As an equal opportunity employer, Intralot recognizes that our strength lies in our people. We are committed to diversity. EEO is the Law.
Auto-ApplyOutbound Call Center Representative - Insurance
Customer service representative job in Conyers, GA
Alacrity Solutions
Outbound Call Center Representative - Insurance
Alacrity Solutions is a full end-to-end provider delivering streamlined insurance claims, repair, and recovery solutions. As one of the largest independent providers of insurance claims services in North America, we provide property, auto, heavy equipment, and casualty claims management services. Our staffing capabilities, temporary housing services, managed repair network, and subrogation services support a fully integrated solution for all your needs from first notice of loss through completion of repairs. By assembling the best service providers through strategic acquisitions and relying on the right talent, Alacrity Solutions provides consistent, professional, and scalable services throughout the entire claim handling and resolution process. To learn more, visit **************************
The role of Outbound Call Center Representative is primarily responsible for making outbound calls in a secure room environment to report auto accidents.
Primary Duties include but are not limited to: (Reasonable accommodation may be made to enable qualified individuals to perform essential functions.)
Report claims in a secure call center environment by making outbound calls continuously throughout scheduled shift.
Ask all required questions, obtain claim information from the adverse carrier, and provide the claim information for the insured.
Completes call template to reflect successful or unsuccessful reporting of each claim, which is then submitted to the claim file.
Provides thorough claim documentation for each claim.
Create invoice for files worked.
Skills & Requirements:
Report First Notice of Loss Claims
Manage Outbound Calls in a Timely Manner
Meet Team/Personal Qualitative and Quantitative Targets
Previous experience in a customer support role.
Strong phone and verbal communication skills along with active listening.
Ability to multitask, set priorities, and manage time effectively.
Knowledge of Microsoft Office i.e., Word, Outlook, Excel.
Ability to type a minimum of 40 words per minute.
High school degree.
Supervisory Responsibilities:
N/A
Physical & Mental Demands:
The physical demands described here are representative and must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee is occasionally required to stand, walk and use hands to handle or feel.
Ability to read, analyze, and interpret reports, and legal documents, respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
Starting salary range:
$12.00 per hour
Job Specifics:
In Office (Conyers, GA)
Full-Time (M-F, 8:30 am-5:00 pm)
Travel Required:
None
Why Choose Alacrity?:
Benefits Package including Medical, Dental, Vision, Short- and Long-Term Disability, Life Insurance, and an Employee Assistance Program
HSA Bank with selection of High Deductible Health Plan
401K plan options
Paid Time Off Accruals
Paid Holidays
Affirmative Action/EEO Statement
Alacrity is an equal opportunity employer and is committed to providing employees with a work environment free of discrimination and harassment. All decisions pertaining to an employee's employment are made without regard to race, color, religion, sex (including sexual orientation, pregnancy, childbirth), gender, gender identity or expression, age, national origin, ancestry, physical or mental disability, medical condition, reproductive health decisions, veteran's status, genetic information, creed, marital status, disability, citizenship status, or any other characteristic protected by applicable law.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, and training. Alacrity Solutions makes hiring decisions based solely on qualifications, merit, and business needs at the time. For more information, please refer to our EEO policy.
How Long We Retain Personal Information:
We will keep your personal information for as long as necessary to fulfill legitimate business purposes and in accordance with applicable laws.
Auto-ApplyPhlebotomist Specialist-Client Office
Customer service representative job in Atlanta, GA
At LabCorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then LabCorp could be a great next career step!
We are currently seeking a Phlebotomist to work in a client office. In this role you will provide exceptional customer service, perform skilled specimen collections and be the face of the company. In addition, you will be provided opportunities for continuous growth within the organization.
* QUARTERLY INCENTIVE BONUS PROGRAM
PST's may be eligible for participation in the PST Incentive Plan, which pays a quarterly bonus based on performance metrics.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Work Schedule:
Monday-Friday 8:00am-4:30pm with a 30-minute lunch break.
This is a full-time position working 40 hours per week. The hours/location may change/vary based on business need and/or the request(s) of your supervisor or management.
Work Location: Atlanta, GA
This position does not require you to be fully vaccinated against COVID-19.
Job Responsibilities:
* Perform blood collections by venipuncture and capillary techniques for all age groups.
* Collect specimens for drug screens, paternity tests, alcohol tests etc.
* Perform data entry of patient information in an accurate and timely manner.
* Process billing information and collect payments when required.
* Prepare all collected specimens for testing and analysis.
* Maintain patient and specimen information logs.
* Provide superior customer service to all patients.
* Administrative and clerical duties as necessary
* Travel to additional sites when needed.
Job Requirements:
* High school diploma or equivalent
* Phlebotomy certification from an accredited agency is preferred.
* Previous experience as a phlebotomist (2-3 years Required)
* Proven track record in providing exceptional customer service.
* Strong communication skills; both written and verbal
* Ability to work independently or in a team environment.
* Comfortable working under minimal supervision
* Reliable transportation and clean driving record if applicable
* Flexibility to work overtime as needed.
* Able to pass a standardized color blindness test.
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-Apply