Mechanical Inside Sales
Customer service representative job in Riverside, MO
FORCE America, Inc. is looking to fill an opening for a Mechanical/Hydraulic Inside Sales Specialist. This role, located in person at our Riverside, MO location, will provide customer support by responding to inquiries, requests for quotes as well as answer basic questions on systems we provide. This person will also build relationships with customers, provide technical support and troubleshooting, negotiates with customers and coordinates with our Outside Sales Team members.
FORCE America provides systems and components to the on-and off-highway mobile markets. FORCE America is 100% employee-owned and has a strong presence in the market for over 70 years. We provide a competitive salary and excellent benefits.
Essential Responsibilities:
Partners with assigned customer base to provide pricing, availability, updates on order status.
Assists with overflow customer inquiries regarding common product lines, current orders, escalate orders, part availability, provides alternative product, and light technical support.
Enters system sales and quotes.
Enters purchase orders.
Provides light technical support for the development of applications and design.
Provides troubleshooting for systems.
Authorizes warranty and credit dispositions.
Administrative support including email orders, fax, and providing number RMA's.
Partner with Outside sales team to coordinate customer service needs for dedicated customer base.
Other duties as assigned.
Minimum Qualifications:
High School Diploma or GED required.
2-4 years of relevant work experience in mechanical type role preferred. Experience in a customer-facing role a big plus.
Ability to develop a comprehensive understanding of product knowledge and application, assembly, and the ability to troubleshoot.
Demonstrated cultural expectations of core values in inside sales.
Good negotiation skills, able to provide value added up-selling.
Able to develop relationships with internal and external customers.
Strong mechanical aptitude.
Good communication skills, written and verbal, most often over the phone.
Strong sense of urgency and ability to prioritize in order to meet the expectations of the customer.
Detail oriented and the ability to exhibit patience.
Experience with MS applications, Outlook, Excel and Word preferred.
Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
And more!
Customer Service Representative
Customer service representative job in Missouri City, MO
Full job description : Customer Service Representative
We are seeking a highly organised and motivated Customer Service Representative to join our team. This role is essential in providing excellent customer service and ensuring smooth office operations. The ideal candidate will be the first point of contact for clients and visitors, demonstrating professionalism and a welcoming demeanor. This position requires strong Customer Service Representative administrative skills, attention to detail, and the ability to multitask effectively in a fast-paced environment. This position is opened to any person seeking short-term, work at home, part-time or full-time job. The hours are flexible and no previous experience is required. Our paid market survey participants come from all backgrounds and markets including Customer Service Representative, Data entry clerk, administrative assistant, receptionist, sales assistant...
-If you are seeking a versatile part time work from home work, this is a fantastic position for earning a good side earnings.
DUTIES/RESPONSIBILITIES:
- Compile, sort and verify the accuracy of customer issues & data before it is entered
- Act as an assistant to the HR Manager
- Maintain logs of activities and completed work
- Typing/Data Entry of confidential client and financial data
- Perform other administrative task as assigned
- General work
- Data entry
- Receive calls, texts & emails on my behalf
- Book appointments & Flight reservation
REQUIREMENTS:
- Ability to maintain confidentiality concerning financial information
- Must display a high level of integrity and honesty
- Must be organised and able to prfioritize tasks efficiently and follow through on commitments
- Must be a highly motivated, self-starter who proposes solutions, rather than waiting for others to solve problems
- Must be flexible, adaptable and actively intervene to create and energise positive change
Requirements :
Computer - laptop - tablet or smart phone is required to perform work
Internet connection required. Any connection is fine as long as it is secure
You should be okay working on your own from home without immediate in person supervision (who doesn't want that!)
Read and follow written instructions
Typing is essential - data entry of at least 25 words per minute.
Customer Support Representative
Customer service representative job in Homestead, MO
**This position is full time remote depending on candidate location within the US.** The primary responsibility for this role is to deliver superior customer service to clients while answering calls on Manulife / John Hancock's Brokerage Services and Managed Product lines. Customer requests can range from basic product inquiries to more complex transactions requiring problem resolution skills.
Responsible for delivering superior customer service to clients and financial advisors and building customer satisfaction and loyalty. Customer requests range from basic product and contract inquiries to more complex transactions and problem resolution. This job description does not represent a comprehensive listing of job duties that are required of the employee performing this role. We reserve the right to change duties or assign additional duties at any time with or without notice.
Is it possible to find a career you love with a global organization that supports your continued growth and success?
ABSOLUTELY!
Where you ask? Look no further than John Hancock!
Have you considered a career with us?
**Position Responsibilities:**
+ Deliver trusted, professional, and reliable service to MANULIFE clients and build customer satisfaction and loyalty
+ Meet quality expectations to ensure a positive client experience
+ Meet productivity expectations to maximize team service levels
+ Provide effective and timely resolution of a range of customer inquiries
+ Strike a positive and cooperative tone with both customers and coworkers
+ Strive for first-call resolution of customer issues
+ Translate scenarios that require problem resolution to positive service experiences
+ Strengthen the perception of MANULIFE in the marketplace
+ Possess the ability to work in a team environment, as well as being able to resolve issues accurately and independently
+ Complete ongoing training to stay abreast of product, industry, service and policy changes
+ Other duties as assigned
**Required Qualifications:**
+ Post-secondary education or high school diploma
+ Customer Service or Financial Services experience a plus
+ Ability to thrive in a lively working environment and manage multiple tasks
+ Outstanding verbal communication skills and strong telephone etiquette
+ Possess the ability to multi-task
+ Flexibility and ability to adjust and succeed in a rapidly changing, fast paced call center environment
+ Demonstrated problem resolution skills
+ Effective listening skills
+ Demonstrated computer efficiency
+ Outstanding customer service skills
+ Business writing skills
**Preferred Qualifications:**
+ Current SIE, Series 6 or 7, Series 63
+ Working knowledge of IRAs & other retirement products
**When you join our team:**
+ We'll empower you to learn and grow the career you want.
+ We'll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we'll support you in shaping the future you want to see.
Ready to take the next step?
Training will be 2 weeks in length and the hours are 9:00-5:00 EST (TBD)
Once training has been completed, you **must** be available for a 8 hour shift (with a scheduled 30 minute lunch break) between 9-5pm EST.
\#LI-JH
**About Manulife and John Hancock**
Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit ************************************************ .
**Manulife is an Equal Opportunity Employer**
At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact ************************ .
**Referenced Salary Location**
USA, Virginia - Full Time Remote
**Working Arrangement**
Remote
**Salary range is expected to be between**
$38,550.00 USD - $64,250.00 USD
If you are applying for this role outside of the primary location, please contact ************************ for the salary range for your location. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
Know Your Rights (******************************************************************************** **I** Family & Medical Leave (********************************************** **I** Employee Polygraph Protection (****************************************************************** **I** Right to Work (************************************************************************************************** **I** E-Verify (********************************************** Contents/E-Verify\_Participation\_Poster\_ES.pdf)
Company: John Hancock Life Insurance Company (U.S.A.)
Customer Retention Specialist - Kansas City
Customer service representative job in Kansas City, KS
We are Farmers! We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
* Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews.
* Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs.
* Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met.
* Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support.
* Provides peer support through on-the-job training and knowledge sharing.
* Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH.
Essential Job Functions
* Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review.
* Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions.
* Explains premium changes. Quotes, sells, and generates premium.
* Analyze, clarify and resolve complex policy and account related questions from external customers.
* Accesses account information and communicates while working in multiple systems across all brands.
* Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations.
* Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking.
* Resolves issues requiring expert support.
* Actively listens to customer concerns to identify trends or patterns.
* Recognizes opportunities for innovation and process improvement and makes recommendations to leadership.
* Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues.
* Leads implementation of process changes. Monitors performance metrics and prepares reports.
* Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements.
* Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge.
* Stays current with relevant product(s), which includes all specialty lines.
* Champions change initiatives and fosters acceptance and support for these changes within the team.
Physical Actions
* Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
* The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
* Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
* Frequently sits for prolonged periods of time, up to a full shift.
* Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
* Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
* Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
* Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
* Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
* Possesses clear vision, with or without correction, to visually read and verify information.
* Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
* Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
* Jobs in this category require rare, if any, travel.
Education Requirements
* High School Diploma or equivalent required.
* Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license.
* Ability to be appointed to sell insurance in all states required.
Experience Requirements
* 2 years of experience in insurance or related field required.
* Experience providing advanced customer support within a high-volume, complex environment preferred.
Benefits
* Farmers offers a competitive salary commensurate with experience, qualifications and location.
* o DC/NJ/NY/OH Only: $27.04 - $45.90
* The starting hourly pay for this role is $27.38-$30.29, based on location.
* Bonus Opportunity (based on Company and Individual Performance)
* 401(k)
* Medical
* Dental
* Vision
* Health Savings and Flexible Spending Accounts
* Life Insurance
* Paid Time Off
* Paid Parental Leave
* Tuition Assistance
* For more information, review "What we offer" on https://*********************************/#offer
Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplyInbound Sales Representative ($63k+)
Customer service representative job in Kansas City, KS
#IND123
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $19.36/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs. Build a long-term career with advancement opportunities, professional development, and the backing of a brand known for stability, integrity, and success.
Inbound Sales Representative
Inbound Sales Consultant
Start date: February 9, 2025
Location: Kansas City, Kansas 66111
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST / 8:00am to 10:00pm EST
Training schedule: M-F, 9:30am - 6:00pm CST / 10:30am - 7:00pm EST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customer service by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
What does success look like?
You will be evaluated based on the following key performance indicators (KPIs):
Number of policies converted - Successfully binding new insurance policies.
Total premium converted - The dollar amount of premium generated from sales.
Unplanned shrink - Minimizing time away from taking calls to ensure productivity.
Cross-sell performance - Ability to identify and sell additional products to existing customers.
Ramp up period:
First month: 70% of goals
Three months: 90% of goals
Six months: Meeting or exceeding targets
Nice to have:
Bachelor's Degree
P&C License
Salesforce
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries .
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required
Customer Service Representative (NE)
Customer service representative job in Kansas City, MO
DP World is growing, and we need motivated and reliable Supplier Compliance Specialists-Lead in Kansas City, MO! The ideal candidate is fast learning, quick thinking and reliable. When you join our team, you will have the opportunity to participate in training for the necessary skills and experiences that will change your career!
What DP World offers you
* Free snacks and drinks.
* Competitive medical, dental, vision and 401K benefits.
* Career growth - opportunity doesn't stop once you are in the door.
* Competitive vacation and PTO plans.
* Safe workplace, team environment, and management who cares!
SUMMARY OF THE POSITION
How you will contribute:
* Document installation progress and update asset management systems.
* Coordinate efficient operation of the department and ensure procedures are documented and followed.
* Assist with monitoring daily KPI's, Quality Metrics, & productivity administration is completed accurately and on time.
* Liaison with all operational departments to ensure smooth workflow & maximum synergy.
* Follow detailed deployment instructions, technical diagrams, and build sheets.
* Perform basic hardware diagnostics and troubleshooting (e.g., verifying connections and equipment status LEDs).
* Assist with planning and participating in the warehouse operations and activities.
* Responsible for assisting with training, development, and execution of supplier and customer policies and procedures.
* Administer all reports and documentation relative to assigned processes.
* Ensure that all supplier & shippers comply to the customer quality standards, compliance, and expectation according to the SOP
* Assist with research and reconcile any exception inventory discrepancies.
* Process order set up via preferred internal system to include but not limited to EDI feeds or manual creation.
* Assist Supervisor with the update of the Inbound Supplier Tier Audit Process chart.
* Work with the Operations team to review operational requirements and ensure adherence to all standard operating procedures.
* Assist Supervisor with quality audits and multiple audit functions, including but not limited to, container audits, package audits, material audits and
* Identify process opportunities to increase productivity and reduce processing failures to promote high quality processing.
* Constructively observe processes and procedures to provide feedback.
* Other duties as assigned to the supplier compliance team.
Your Key Qualifications
* High school diploma required; knowledge of quality standards (ISO9001, 14001, 45001) a plus.
* Strong verbal and written communication, analytical, and organizational skills.
Preferred Qualifications
* 3-5 years' experience in a B2B service-related position.
* 2-3 years' Quality Assurance.
* Experience as an Auditor in a Logistics and/or Manufacturing environment.
* Experience working within a Data Center
Quality & Safety Requirements
Quality
* Conform to the processes and requirements of our integrated management system.
* Achieve effectiveness of our integrated management system by following the Quality Policy and meeting company objectives.
Safety
* Work to be compliant with the company environmental, health and safety standards and rules
Shift:
* 1A: Monday - Thursday, 6:00 AM - 4:30 PM
* 2B: Thursday - Sunday, 3:30 PM - 2:00 AM
* 3A: Monday - Thursday, 10:30 PM - 8:00 AM
These shift schedules are subject to change depending on the customer's workload
About the Role
How you will contribute
* Owning, logging & ensuring all daily customer services contacts & queries received via telephone & email are worked through to resolution per strict SLA's.
* Strong focus on communication and ensuring that any systems/operational issues impacting customer shipments are proactively reported to the relevant syncreon & customer teams and tracked through to resolution.
* Compiling, reviewing and actioning reporting suites for our key account customer and syncreon business per KPI requirements.
* Actioning customer complaints received ensuring that detailed and accurate root cause/corrective actions are implemented, formally documented and submitted to the customer.
* Carrier management including tracking open customer orders through to delivery/return/claim and actioning exceptions as they arise.
* Carrier performance reporting against agreed KPI's and actioning trends for root cause & corrective actions.
* Participating in weekly carrier & customer task meetings along with monthly reviews & QBR's.
* Self-billing including compiling and managing all billing activities for all carrier and customer transactions.
* Providing daily/weekly/monthly reporting suite from the syncreon TMS system per required customer & carrier customised reporting requirements.
* Participating in syncreon control tower / customer projects.
* Being the voice of the customer.
Your Key Qualifications
* Fluency in oral & written English is essential.
* 2 years' work experience in a high tech customer services and logistics' environment.
* Excellent knowledge of the Microsoft office suite, with proven reporting & presentation skills.
* Responsiveness in dealing with Customer requests.
* Attention to detail for billing, process analysis, customer complaints investigations & reporting activities.
* Excellent interpersonal skills.
* Ability to work as part of a team and assist other team members during peak volume periods
* Experience in carrier network management.
Compensation
DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, stimulating personal growth and self-development within an informal atmosphere. We offer a market competitive compensation package.
About DP World
Trade is the lifeblood of the global economy, creating opportunities and improving the quality of life for people around the world. DP World exists to make the world's trade flow better, changing what's possible for the customers and communities we serve globally.
With a dedicated, diverse and professional team of more than 111,000 employees from 159 nationalities, spanning 77 countries on six continents, DP World is pushing trade further and faster towards a seamless supply chain that's fit for the future.
We're rapidly transforming and integrating our businesses -- Ports and Terminals, Marine Services, Logistics and Technology - and uniting our global infrastructure with local expertise to create stronger, more efficient end-to-end supply chain solutions that can change the way the world trades.
What's more, we're reshaping the future by investing in innovation. From intelligent delivery systems to automated warehouse stacking, we're at the cutting edge of disruptive technology, pushing the sector towards better ways to trade, minimising disruptions from the factory floor to the customer's door.
DP World is on a mission to transcend boundaries and bridge the gap between all nations and cultures - not just in what we do but also in how we behave.
We are dedicated to creating a culture where everyone feels respected, supported, and empowered to reach their full potential. We believe that embracing inclusion and diversity, drives innovation and growth and helps us connect people, businesses, and societies. Free minds and different perspectives are changing our world, and together we can change what's possible.
The DP World family comprises of syncreon, Imperial and P&O.
WE MAKE TRADE FLOW
TO CHANGE WHAT'S POSSIBLE FOR EVERYONE.
Nearest Major Market: Kansas City
Job Segment: Logistics, Supply Chain, Data Center, Quality Assurance, QA, Operations, Quality, Technology
SkillBridge: Construction Technical Representative - Benesch
Customer service representative job in Kansas City, KS
Job DescriptionSkillBridge: Construction Technical Representative Benesch (Kansas City or Colorado Preferred)
This opportunity is for transitioning service members looking to build a civilian career in construction, infrastructure, or engineering support. Benesch, a leading civil engineering and infrastructure firm, has partnered with BufferSprings to offer a hands-on DoD SkillBridge internship for military-connected talent preparing to separate from active duty.
As a Construction Technical Representative Intern, you will work directly on road, bridge, rail, and utility projects that support communities and keep the country moving. You will support project engineers, inspectors, and contractors by documenting work progress, reporting safety and quality issues, conducting field measurements, and learning the fundamentals of infrastructure project execution.
This is not classroom-based training. You will be in the field, learning through real work. Whether you have experience in construction or are just curious about how things get built, this is a chance to step into a career where your attention to detail and mission mindset will make a difference.
RequirementsWe are looking for service members who are ready to contribute, learn, and grow.
Active-duty military status and eligible for SkillBridge participation
Within 180 days of separation
High school diploma or equivalent
Ability to work on-site and outdoors in variable conditions
Basic computer skills
Strong situational awareness, communication, and follow-through
Valid driver's license
Preferred Qualifications:
Experience in construction, trades, logistics, or field operations
Familiarity with blueprint reading or technical documentation
Exposure to safety reporting, inspections, or quality control
Desire to grow into construction management, engineering, or public works
No college degree is required. We value real-world skills and the ability to show up, solve problems, and work as part of a team.
BenefitsHands-on training in civil construction, inspection, and field engineering
Daily exposure to infrastructure project operations
Mentorship from licensed engineers and senior technical staff
Transferable skills that apply to careers in public and private sector roles
A strong professional network and support system through BufferSprings
Potential to be considered for full-time employment with Benesch or similar partners
A resume-building experience with a respected national infrastructure firm
Support navigating your full military-to-career transition
Career Progression:
This role offers significant upward mobility within Benesch, starting as a Construction Technical Representative I and progressing to higher levels, including Construction Technical Specialist and Construction Technical Manager. Each level offers increasing responsibilities, training opportunities, and development programs, ensuring a clear path to career advancement.
Advantages of SkillBridging with BufferSprings & Benesch:
Be part of an innovative and passionate team dedicated to rebuilding America's infrastructure.
Gain hands-on experience with major infrastructure projects across the U.S.
Develop professional skills and enhance your career prospects in a supportive environment.
Opportunity to transition smoothly from military to civilian employment with companies that value your service.
Equal Opportunity Employer:
Benesch and BufferSprings are Equal Opportunity Employers. Employment decisions are made without regard to race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, genetic information, veteran status, or any other protected characteristic under applicable laws.
We comply with the following regulations:
41 CFR 60-1.4(a): Prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, or national origin
41 CFR 60-300.5(a): Covers protected veterans under the Vietnam Era Veterans' Readjustment Assistance Act (VEVRAA)
41 CFR 60-741.5(a): Covers individuals with disabilities under Section 503 of the Rehabilitation Act
Customer Service Representative
Customer service representative job in Kansas City, KS
Benefits:
Dental insurance
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Vision insurance
Wellness resources
Do you like helping customers find what they need, driving sales, and keeping things fun? For over 30 years, FASTSIGNS of Kansas City has been a part of the KC community, and we're looking for someone to join our team!
At FASTSIGNS of Kansas City, we've worked hard to create a customer-focused culture while having fun with our team. This has allowed us to become a million-dollar-plus center that ranks in the top 100 FASTSIGNS centers while retaining fantastic team members who get the job done. Our production team is rich in knowledge and possesses the technical expertise to conquer even the most complex challenges. Our Inside Sales Team has been dedicated to us for several years and has developed personal relationships with many of our customers, always finding innovative solutions to their problems. When not hard at work, we enjoy team-building activities, such as supporting local eateries or hosting backyard barbecues.
We are currently located in Westport. However, our team is searching for a new space close by we can move into at the beginning of 2024. We seek an inspiring new space with larger working areas to accommodate our rapidly growing business. The new space will offer significantly more square footage of workspace, updated equipment, and an expanded vehicle wrap bay. We constantly seek input from team members on making our new space more than just an office; we want to make it something we're proud to show off!
If this sounds like a place you'd like to work, please review the position details and send us your resume!
Duties include:
Greet and assist walk-in, email, E-commerce, and phone customers.
Chat and connect with customers and decision-makers.
Recommend excellent products and follow Brand Standards.
Find and contact sales prospects creatively.
Build and manage a leads list through referrals, calls, mail, and email.
Follow up on new leads from calls, marketing, and emails.
Learn pricing and proposal models inside out.
Handle project paperwork and follow procedures from start to finish.
Prepare estimates and follow up on them.
Update customers on order status and schedule changes.
Execute fun marketing tasks: mailers, thank-you cards, call-mail-call programs, press releases, and campaigns.
Keep the retail space clean, organized, and inviting.
Support the team with reports, invoicing, and regular paperwork.
Prepare and share status reports for weekly team meetings.
Assist with the company's marketing plans when needed.
Conduct market research, competitive shopping, and customer surveys.
Resolve customer issues with a smile.
Build great relationships with support departments.
Follow all company policies and ethics codes.
Check-in with customers within 3-5 days for satisfaction.
Embrace the “Everybody Sells” mindset and spot sales opportunities.
Answer phones and help at the front counter when needed.
Understand the sales process to provide customer solutions.
Previous Customer Service Experience:
Previous customer service experience in retail, hospitality, reception, barista, host, or server.
Face-to-face customer interaction experience.
Administrative tasks experience, including scheduling, correspondence, and data entry.
Professional experience with handling calls, call routing, and message taking.
Experience in taking and processing job orders.
What we're offering:
$13 to $20 per hour, depending on experience.
Paid Health Insurance.
Profit sharing
Paid vacation and sick days.
Full time.
Monday through Friday.
FASTSIGNS is the franchise industry leader with over 700 locations. We have the most extensive training programs, both online and in-person, in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS, we pride ourselves on providing the best customer service in the sign industry, and to prove it, we survey our customers to ensure we constantly improve our service.
Compensation: $13.00 - $20.00 per hour
At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities.
Are you ready to plan for your future? Discover your next career. Make your statement.
Learn more by exploring the positions offered by FASTSIGNS centers.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
Auto-ApplyCustomer Success Representative
Customer service representative job in Kansas City, MO
J OIN OUR TEAM
Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities, protects our environment, and enables our team to thrive. Managing 14 million square feet in 98 sites across North America and Europe with a team of 6,000, it is the largest privately-owned supply chain solutions company based in Canada.
Main Duties and Responsibilities:
Main point of contact for our customer's operational team
Direct communication with customer in both written and verbal form
Provide feedback / resolve operational issues
Order management, tracking and troubleshooting, leveraging OMS (Order Management System)
Understand and support the flow of information to customers for accounting, reporting and inventory
Ensuring SKU's, PO's, Inventory, Kitting Orders etc. set-up, updated as needed
Communicate and coordinate with internal team members / departments to support excellent performance for our customers
Ensure accurate and timely monthly billing invoices
Understand customer contracts
Contribute to profitability of business with customer
Maintain accurate records of customer interactions
Facilitating the understanding and executing of customer operational requirements with internal team
Create reports, evaluate information, track costs as required supporting the customer account
Interface with third-party vendors, learning additional software processes
Coordinate activities in the contact center including; updating promotions, forecasting volume, improvement of service levels by assisting in the training of call center agents
Manage tasks for both internal and external projects
Gather and share customer feedback
Identify opportunities to continuously improve
Be a goodwill ambassador for the company by courteous treatment of all customers
Provide exceptional service to all internal and external customers
Assumes additional related responsibilities as required
Requirements:
Skilled in Microsoft Office (Word, Excel, PowerPoint, Outlook)
Critical thinker with strong analytical, problem solving and prioritization skills
Excellent communication skills
Flexible
Why Join Us
Work in an environment where safety is our first priority
The opportunity to build a career with a growing company
Medical, dental, and vision coverage for you and your family
Life and disability insurance
Wellness programs to support your family's well-being
Company team wear allowance
401k with company match
Company sponsored social events
Community volunteering
Auto-ApplyCustomer Solutions Representative
Customer service representative job in Kansas City, MO
Are you looking for a chance to grow your career with a company that invests in your future? Husqvarna Construction is hiring Customer Solutions Representatives to join our friendly, supportive team in Olathe, KS. This is a great opportunity for someone who is reliable, detail-oriented, and enjoys helping people. No previous experience in customer service or call centers is required. We're looking for positive attitudes and a willingness to learn!
Shift
Our CSRs enjoy daytime working hours (with 8-hour shifts between 7:00 a.m. and 6:00 p.m.), Monday - Friday.
What You'll Do
As a Customer Solutions Representative, you'll be one of the first voices our customers hear. You'll support them with product questions, order processing, and shipment updates, all while learning valuable skills and growing within our organization.
Your day-to-day might include:
* Talking to customers and our sales team by phone or email
* Placing and tracking product orders
* Providing accurate information about our tools and equipment
* Using systems like email, CRM, SAP/ERP, and Microsoft Office to support your work
* Learning about products and recommending solutions based on customer needs
What We're Looking For
We don't expect you to know everything on day one. We do expect:
* A high school diploma or GED
* A desire to build a long-term career with a stable, respected company
* Clear communication skills and a helpful attitude
* Attention to detail
* Proficiency typing and using computers
* The ability to work well in a team and stay organized in a fast-paced environment
* Reliability. You show up on time, ready to contribute
What You'll Get
We believe in rewarding our employees for their hard work and dedication:
* Competitive hourly pay
* Full benefits starting on your first day (medical, dental, vision)
* Paid time off and sick leave after 90 days
* 401(k) with company match and immediate vesting
* Employee discounts on Husqvarna products
* Paid parental leave (up to 12 weeks)
* Education assistance to help you grow your career
* Support for first-time homebuyers
Husqvarna Construction is a part of Husqvarna AB. We are a world leader in the construction and stone industries. Founded in 1689. Our extensive construction product range includes machines, diamond tools and all accessories that you need for cutting, sawing and drilling, as well as polishing floors. The stone product range is comprised of a variety of different diamond tools for quarries and the stone processing industry. We are located in Olathe, Kansas.
Husqvarna is an Equal Employment Opportunity employer committed to providing equal opportunity in all of our employment practices, including selection, hiring, assignment, re-assignment, promotion, transfer, compensation, discipline and termination. Husqvarna prohibits discrimination, harassment and retaliation in employment based on race; color; religion; national origin; gender; sexual orientation; pregnancy; age; disability; service member status; or any other category protected by federal, state, or local law.
Last date to apply:
We are continuously accepting applications
Rep, Customer Ser I
Customer service representative job in Kansas City, KS
Here at IAA, excellent customer service is at our core. That's why our Customer Service Representatives play such a meaningful role in the operation of our branches and service centers.
Customer Service Representatives embody our "team player" values, by providing an outstanding customer experience both in person and through our various communication channels to help IAA focus on business and branch growth.
Listen for yourself to what our own employees have to say, through a live preview of our role: Driving Talent: Customer Care Teaser (vimeo.com)
What Do IAA Customer Service Reps Do?
Provide a variety of customer support services through the mail, telephone, and direct personal contact
Process orders and assignments and enter data into our internal computer systems
Reference pricing and delivery information
Respond to customer questions, inquiries, and requests
Set up new and maintain existing records
Perform word processing assignments, filing, and related clerical duties
Process paperwork in preparation for auction day, securing necessary approvals
Assist with other duties around the office to help out
What are the Requirements?
Ability to communicate comfortably with customers
A phenomenal teammate, willing to assist your peers
Digital literacy
Time management skills
Positive attitude
Ability to work independently
Strong interpersonal skills
Professional and clean appearance
We'd also love someone open to learning automobile titling as part of their development!
Education and Certification Requirements:
A high school diploma is awesome, but equivalent work experience would be great too!
0-2 years' previous work experience
In return for your excellent skills and abilities, we offer a benefits package including health insurance, 401K, STD/LTD, Life Insurance/AD&D, paid holidays and vacations.
About IAA, an RB Global, Inc. company:
IAA, an RB Global, Inc. company (NYSE: RBA) and (TSX: RBA), is a trusted global marketplace for insights, services, and transaction solutions for commercial assets and vehicles. Leveraging leading-edge technology and focusing on innovation, IAA's unique platform facilitates the marketing and sale of total-loss, damaged and low-value vehicles. IAA serves a global buyer base - located throughout over 170 countries - and a full spectrum of sellers, including insurers, dealerships, fleet lease and rental car companies, and charitable organizations. Buyers have access to multiple digital bidding and buying channels, innovative vehicle merchandising, and efficient evaluation services, enhancing the overall purchasing experience. IAA offers sellers a comprehensive suite of services aimed at maximizing vehicle value, reducing administrative costs, shortening selling cycle time and delivering the highest economic returns. RB Global, Inc. globally has over 7,000 employees and is headquartered near Chicago in Westchester, Illinois.
IAA is dedicated to providing equal employment opportunities regardless of race, creed, religion, color, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, veteran status, citizenship status, or marital status. IAA is a drug-free workplace.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform necessary job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.
Auto-ApplyCustomer Retention Specialist - Kansas City
Customer service representative job in Kansas City, KS
We are Farmers!
We are… more than just your favorite commercials. At Farmers, we strive to deliver peace of mind to our customers by providing protection and comprehensive advice and delivering in the moments of truth. That means having people who can help us meet changing customer and business needs. Farmers high-performance culture is focused on results and the people who achieve them. We hold ourselves and others accountable for sustainably growing the business and each other. We seek solutions, own our actions, and grow through discomfort. We see setbacks as opportunities while continuously asking ourselves how we impact our customers.
Farmers is an award winning, equal opportunity employer, committed to the strength of an inclusive workforce. We are dedicated to supporting the well-being of our people through our extensive suite of benefits, as well as the well-being of the communities we serve through employee volunteer programs and nonprofit partnerships. Helping others in their time of need isn't just our business - it's our culture! To learn more about our high-performance culture and open opportunities, check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Workplace: Hybrid ( #LI-Hybrid )
Farmers believes in a culture of collaboration, creativity, and innovation, which thrives when we have the ability to work flexibly in a virtual setting as well as the opportunity to be together in person. Our hybrid work environment combines the best of both worlds with at least three (3) days in office and up to two (2) days virtual for employees who live within fifty (50) miles of a Farmers corporate office. Applicants beyond fifty (50) miles may still be considered.
Job Summary
Responsible for engaging with external customers to effectively communicate Farmers value proposition, focusing on the policy benefits and conducting thorough policy reviews.
Assists customers in making informed decisions regarding appropriate coverage options and deductibles for their asset protection needs.
Dedicated to delivering an exceptional service, ensuring all customer complex inquiries and policy requirements are met.
Communicates with customers through various channels while adeptly navigating multiple brand systems and platforms to provide comprehensive and complex support. Provides both service and sales support.
Provides peer support through on-the-job training and knowledge sharing.
Role is hybrid to Caledonia, MI, Phoenix, AZ, Kansas City, KS or Dayton, OH.
Essential Job Functions
Explains renewal and other premium changes, educates on policy benefits, and conducts a full policy review.
Receives and responds to inquiries related to insurance matters that require expert support. Interacts with customers, agents, and others to resolve complex issues regarding policy provisions and conditions.
Explains premium changes. Quotes, sells, and generates premium.
Analyze, clarify and resolve complex policy and account related questions from external customers.
Accesses account information and communicates while working in multiple systems across all brands.
Uses account information, advanced product knowledge, and knowledge of compliance or legal requirements to make appropriate recommendations.
Makes decisions about ambiguous situations. Documents customer interactions and outcomes thoroughly in system, including notation and applicable data tracking.
Resolves issues requiring expert support.
Actively listens to customer concerns to identify trends or patterns.
Recognizes opportunities for innovation and process improvement and makes recommendations to leadership.
Advocates on behalf of the customer. Devises customer-centric solutions for complex insurance issues.
Leads implementation of process changes. Monitors performance metrics and prepares reports.
Builds and shares knowledge and acumen through self-directed learning. Stays informed about underwriting and policy guidelines and other updates including compliance and legal requirements.
Continues to build personal skill set by participating in in-house or outside insurance or industry related courses or seminars as deemed necessary to expand product and system knowledge.
Stays current with relevant product(s), which includes all specialty lines.
Champions change initiatives and fosters acceptance and support for these changes within the team.
Physical Actions
Job is performed in-person at a Farmers office or virtually at an approved alternative work location.
The physical work environment is indoors and climate-controlled with adequate lighting and ventilation.
Normal and customary distractions include background noise produced by office equipment and chatter among people, as well as interruptions.
Frequently sits for prolonged periods of time, up to a full shift.
Occasionally moves about the workplace including, navigating stairs, ramps, and level or uneven surfaces.
Occasionally moves, pushes, pulls, lifts, carries, and/or places objects or materials weighing up to 25 pounds without assistance.
Frequently uses shoulders, arms, hands, and fingers to manipulate equipment, tools, and objects necessary to perform job duties.
Frequently performs fine motor tasks such as typing, mousing, or writing, up to a full shift.
Rarely performs movements such as bending, stooping, crouching, kneeling, twisting, and reaching overhead or below the knees.
Possesses clear vision, with or without correction, to visually read and verify information.
Relies on depth perception and peripheral vision to navigate the work environment visually by identifying barriers, changes in terrain and locating objects.
Possesses adequate hearing, with or without correction, to communicate with co-workers, respond promptly to auditory signals or alarms, and discern sounds essential for maintaining safety and productivity in the workplace.
Jobs in this category require rare, if any, travel.
Education Requirements
High School Diploma or equivalent required.
Property and Casualty license required. Candidates must currently hold a Property & Casualty license or be willing to obtain one. Farmers will provide support and resources to help qualified candidates earn their license.
Ability to be appointed to sell insurance in all states required.
Experience Requirements
2 years of experience in insurance or related field required.
Experience providing advanced customer support within a high-volume, complex environment preferred.
Benefits
Farmers offers a competitive salary commensurate with experience, qualifications and location.
o DC/NJ/NY/OH Only: $27.04 - $45.90
The starting hourly pay for this role is $27.38-$30.29, based on location.
Bonus Opportunity (based on Company and Individual Performance)
401(k)
Medical
Dental
Vision
Health Savings and Flexible Spending Accounts
Life Insurance
Paid Time Off
Paid Parental Leave
Tuition Assistance
For more information, review “What we offer” on https://*********************************/#offer
Job Location(s): US - KS - Kansas City, US - KS - Olathe, US - KS - Shawnee, US - MO - Kansas City
Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly.
Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance.
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws.
Want to learn more about our culture & opportunities? Check out ********************************* and be sure to follow us on Instagram, LinkedIn, and TikTok.
Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: *******************
Easy ApplySenior Customer Sales Representative
Customer service representative job in Kansas City, KS
Job Title: Senior Customer Sales Representative - Avenue Logistics
Avenue Logistics is not your typical logistics provider. Located in the heart of Kansas City in the Power and Light District, we stand out as a dynamic, fast-growing, and innovative company, led by an executive team with decades of experience. As a relatively young company, you will have the chance to tap into an emerging market and secure new business prospects, all while benefiting from the industry's highest paying commission plan. Avenue Logistics provides a unique opportunity for individuals who are passionate about earning substantial income while working alongside the very best in the logistics industry.
Our Mission:
Our mission is simple but powerful: we aim to redefine success in the logistics industry by recognizing the value of hard work. At Avenue Logistics, we don't just offer jobs; we provide a chance to be part of a team that's changing the game. We measure success through our unwavering commitment to exceptional customer service standards. We firmly believe that our success is intrinsically tied to your success.
In this position:
As a Senior Customer Sales Representative at Avenue Logistics, you will play a vital role in our success story. Your responsibilities will include developing and maintaining long-lasting relationships with customers, securing capacity, negotiating rates, and tracking freight to provide the best service to our customers. We offer a comprehensive training program, including traditional classroom training and hands-on mentorship, to ensure you're set up for success. You'll also focus on the fast-paced brokerage aspect of our business, utilizing our in-house CRM and proprietary software to help customers move their inventory in the most cost-effective way by identifying and providing logistics solutions.
Key Responsibilities:
Act as the intermediary between shippers and transportation companies, ensuring seamless material delivery from A to B
Seek new customers, partners, and vendors to expand Avenue's customer network
Continuously build and expand their book of business by adding new leads
Develop, maintain, and manage customer relationships through strong communication skills and exceptional customer service
Competitively negotiate rates with customers based on market trends
Drive new account growth via prospecting, sourcing, and account development
Collaborate with carrier partners and shippers to continually seek new solutions and opportunities for their business
Improve the quality of our transportation partners and shipper base
Requirements:
5+ years experience at a 3PL in a sales-focused role; preferably direct experience in Customer Sales or Business Development at a top ten freight brokerage
Motivation to earn a substantial income through a commission-driven compensation plan
Experience developing, maintaining, and servicing your own customer accounts while growing existing accounts
Demonstrated ability to solve complex problems under pressure as our industry can be time sensitive and heavily impacted by outside factors i.e. bad weather, traffic delays, and tight delivery deadlines
Analytical and critical thinking abilities
Strong customer service and relationship-building skills
Effective communication skills (verbal, written, and presentation)
Competitive and intrinsically motivated mentality
Motivated by money and driven by numbers
Ability to be personable, persistent, and assertive on all calls
Self-motivated, ability to manage own time, organizational skills
Thrives in a fast-paced environment that requires problem-solving and decision making
Ability to work both independently and in a team setting
Knowledge of market and industry trends
Ability to price lanes effectively and strategically
Avenue will provide you with:
A competitive salary + uncapped commission
A fun, energetic, and casual work environment
An opportunity to make an immediate impact with a growing company and the opportunity for unlimited growth
Work in the heart of downtown Kansas City, MO (Power and Light District)
Train and develop alongside experts in the logistics industry
Excellent benefits package- Medical, Dental, Vision, Disability, Life Insurance
401K matching
Transit Program
Why Choose Avenue Logistics:
High Commission Plan: We offer the highest paying commission plan in the industry, providing a unique opportunity for individuals driven by financial success
Ownership by Industry Pioneers: Our company is owned and operated by industry pioneers, with over decades of experience
Dynamic and Innovative Environment: We are a dynamic, fast-growing, and innovative company that thrives on change and innovation
Commitment to Customer Service: We prioritize outstanding customer service and believe that our success is closely tied to the success of our team members
Individualized Training: We set you up for success from day one with our comprehensive training program, enabling you to make an impact right away
Join Avenue Logistics and be part of a team that's redefining success in the logistics industry. If you're passionate about making a substantial income, working in a dynamic environment, and being rewarded for your hard work, Avenue Logistics is the place for you. Don't just find a job; start a career with us and help change the game. Apply today and be part of something extraordinary!
Customer Sales Representative
Customer service representative job in Kansas City, MO
Job Description
Are you looking for your next career opportunity? Do you enjoy sales and a high paced environment? Are you highly motivated and excited about an opportunity to serve your community in a meaningful way? If so, come and join Farmers Insurance Team KC District by working for one of our agents. Leverage your customer service skills to provide support to clients and utilize cross sell opportunities to ensure the client has the coverage they need. Get hands on experience and explore your future career options in insurance.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Utilize existing customer data and discuss coverage options
Cross sell existing customers on new policies that will help better suit their needs.
Stay up to date on current policy changes and work closely with underwriters
Work closely with the Agency Manager to gain an understanding of the role.
Requirements
Self-confidence, perseverance, and the ability to remain positive and maintain progress towards goals.
Ability to multi-task in a fast-paced environment
Strong listening skills and ability to anticipate and overcome objections
Excellent oral and written communication skills
Ability to take initiative and act effectively with minimal direction at times
Experience with Microsoft Products
Custom Cabinet Sales Rep.
Customer service representative job in Kansas City, MO
Kitchen Refresh is seeking a custom cabinet sales professional franchisee. The franchisee owner-operator would be responsible for a territory in the Kansas City area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Customer Service Advisor
Customer service representative job in Kansas City, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The Customer Service Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
HP Customer Sales Representative
Customer service representative job in Kansas City, MO
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyBilingual Call Center Representative
Customer service representative job in Kansas City, KS
Description & Requirements Join Maximus as a Bilingual Call Center Representative, where you'll help callers get the information and support they need with patience, clarity, and care. You'll guide consumers, document their inquiries, and connect them with the right resources all while using your language skills to make their experience easier. Be part of a team that values growth, collaboration, and making a real difference.
Why Maximus?
- • Professional Development Opportunities- Participate in training programs, workshops, and conferences.
- • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs.
- • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees.
- • Tuition Reimbursement - Invest in your ongoing education and development.
- • Recognition Platform - Acknowledge and appreciate outstanding employee contributions.
- • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP).
- • Paid Time Off Package - Enjoy PTO, Holidays, and sick leave, along with Short- and Long-Term Disability coverage.
- • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching.
- • Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance.
- • Competitive Compensation - Quarterly bonuses based on performance included!
Essential Duties and Responsibilities:
- Answer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.
- Track and document all inquiries using the applicable systems.
- Complete associated tasks according to the established guidelines.
- Track and document all inquiries using the applicable systems.
- Meet Quality Assurance (QA) and other key performance metrics.
- Facilitate the fulfillment of caller requests for materials via mail, email, or download.
- Transfer/refer consumers to appropriate entities according to the established guidelines.
- Escalate calls or issues to the appropriate designated staff for resolution as needed.
- Facilitate translation services for non-English speaking callers according to procedures.
- Attend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.
Minimum Requirements
- High school diploma or GED required and 0-6 months of relevant professional experience required, or equivalent combination of education and experience.
- Must be fluent in English and specified secondary language.
- Fluency in languages (English and Spanish)
- Six months of customer service experience
- Excellent soft phone skills
- Good computer navigation skills
- A quiet and distraction free work area
#LI-Remote
EEO Statement
Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics.
Pay Transparency
Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances.
Accommodations
Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
Minimum Salary
$
16.50
Maximum Salary
$
16.50
Easy Apply988 Crisis Call Center Representative/Peer
Customer service representative job in Kansas City, KS
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
Salary Description 20.00 per hour based on experience
Account Service Representative
Customer service representative job in Kansas City, MO
IAT Insurance Group has an immediate opening for an Account Service Representative in our Kansas City, MO or Scottsdale, AZ location. This role is part of a department that is responsible for the identification, pursuit, and collection of company-wide receivables involving $531 Million annually. Please note, IAT works on a hybrid schedule, working from the office Monday through Wednesday with the option of working remotely Thursday and Friday.
Account Service Representatives leverages their knowledge of cash management, billing, collections, reconciliation, commissions, and account payables functions while they interact daily with agents, brokers, vendors, law firms, internal departments, and outside banking personnel.
The ideal candidate will have at least three or more years of experience in the functions noted above and for delivering customer service over the phone and through scheduled follow-up conversations.
Responsibilities:
Performs account reconciliation and maintains accounts and records for all billing
Monitors all customer and agency inquiries, resolving all problems efficiently and within the timeframe.
Responsible for handling initial letters and calls.
Responsible to identify, research and resolve outstanding individual direct bills, agency account balances, and account discrepancies with insured's, agents, outside collection agencies, and law firms.
Verifies daily lockbox payment applications and works with outside banking contacts to make corrections as necessary.
Processes non-sufficient funds and stop payments for returned checks. Notifies agents, the insured, and underwriters of returned checks.
Prepares daily general ledger entries and non-cash code sheets to reverse payments from insured policies.
Performs other ad-hoc duties as assigned.
Qualifications: Must Have:
High school graduate or equivalent with three more years of financial or accounts receivable experience, including experience in the insurance, or banking, or related industries.
Must understand or have experience with Customer Service, Account Receivable, Account Payable, Billing & Invoicing.
Must be able to work and feel comfortable on the phone, including outbound calls.
Accounting experience in the insurance industry is preferred.
Must be comfortable with change.
Must be detail oriented.
Must be able to work within a team environment.
Strong verbal and written communication skills are a must.
Preferred to Have:
Bilingual (Fluent in Spanish)
Prefer Degree in Business Administration, Accounting, Finance, or related degree.
Accounting experience is preferred.
Experience with Microsoft Excel and Outlook is preferred.
Our Culture IAT is the largest private, family-owned property and casualty insurer in the U.S. I
nsurance
A
nswers
T
ogether
is how we define IAT, in letter and in spirit. We work together to provide solutions for people and businesses. We collaborate internally and with our partners to provide the best possible insurance and surety options for our customers.
At IAT, we're committed to driving and building an open and supportive culture for all. Our employees propel IAT forward - driving innovation, stable partnerships and growth. That's why we continue to build an engaging workplace culture to attract and retain the best talent.
We offer comprehensive benefits like:
26 PTO Days (Entry Level) + 12 Company Holidays = 38 Paid Days Off
7% 401(k) Company Match and additional Profit Sharing
Hybrid work environment
Numerous training and development opportunities to assist you in furthering your career
Healthcare and Wellness Programs
Opportunity to earn performance-based bonuses
College Loan Assistance Support Plan
Educational Assistance Program
Mentorship Program
Dress for Your Day Policy
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We maintain a drug-free workplace and participate in E-Verify