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Customer Service Representative - FT
Avis Budget Group 4.1
Customer service representative job in Kansas City, MO
$16.00/hour Monthly Commission OpportunityShift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customerservice.
Perks You'll Get:
* Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
* On the job training
* Paid time off
* Medical, dental and other insurance
* Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
* Retirement benefits (401k)
* Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
* Valid Driver's License
* Basic computer skills (typing, data entry)
* Effective verbal communication skills
* Willingness to work outdoors
* Flexibility to work all shifts
* Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
* Must be 18 years of age and legally authorized to work in the United States
* This position requires regular, on-site presence and cannot be performed remotely
* 6 months retail customerservice experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Kansas City
Missouri
United States of America
$16 hourly 5d ago
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Customer Relations Representative - State Farm Agent Team Member
Alexa Barkley-State Farm Agent
Customer service representative job in Kansas City, MO
Benefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I've been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I've always believed in helping people truly understand insurance, and that mission continues to drive our work every day.
We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences - when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included.
We're looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain customer records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$35k-46k yearly est. 2d ago
Customer Service Specialist
Alphabe Insight Inc.
Customer service representative job in Kansas City, MO
Catch Vibe Voice is a forward-thinking company focused on delivering impactful communication and advertising solutions. We believe in creativity backed by strategy, clarity driven by purpose, and growth powered by people. Our team thrives in a collaborative, fast-paced environment where ideas are valued and professional development is encouraged.
Job Description
We are currently seeking a CustomerService Specialist to join our team in Kansas City, MO. This role is ideal for individuals who are detail-oriented, service-driven, and motivated to provide outstanding support to clients. As a key point of contact, you will ensure customer inquiries are handled with professionalism, accuracy, and efficiency while maintaining the company's service standards.
Responsibilities
Serve as the primary point of contact for customer inquiries and requests
Provide clear, timely, and professional responses across communication channels
Resolve customer concerns efficiently while ensuring a positive experience
Maintain accurate records of customer interactions and resolutions
Collaborate with internal teams to ensure consistent service delivery
Uphold company policies, procedures, and quality standards
Qualifications
Strong verbal and written communication skills
Ability to manage multiple tasks in a fast-paced environment
High level of professionalism and attention to detail
Strong problem-solving and organizational abilities
Customer-focused mindset with a solution-oriented approach
Additional Information
Competitive salary ($47,000 - $52,000 per year)
Growth opportunities within a stable and expanding organization
Professional development and skill-building support
Supportive and collaborative work environment
Long-term career potential
$47k-52k yearly 6d ago
Customer Service Representative
Ace Handyman Services Kansas City
Customer service representative job in Kansas City, MO
Ace Handyman Services of Kansas City (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service and scheduling jobs. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.
Competitive pay ranging from $20-$22 per hour
Vacation
Company credit card
Flexible scheduling
Advancement and growth opportunities
Regular pay reviews
Plus more!
Key Responsibilities:
Professionally respond to incoming sales calls, outbound calls and follow up with leads
Offer accurate job estimates and close the sale over the phone
Create and maintain our handyman job schedule
Adjust the schedule as needed
Conduct follow up calls with customers
Accurately enter information into our CRM and sales software
Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
Work towards and achieve individual and team sales goals
Basic Qualifications and Experience:
Proven track record of success in sales and customerservice.
Quick thinker, organized and superb multi-tasking skills.
Excellent communication and interpersonal skills.
Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
Proficient in Microsoft Office, Teams and multiple software platforms.
Dispatching skills; Service Titan experience, a plus!
Valid driver's license and reliable transportation.
Apply now!
Ace Handyman Services is a franchise network of Independently Owned and Operated Franchises. Your application will go directly to the franchise owner, and all hiring decisions will be made by the management of that franchise. All inquiries about employment at this franchise should be made directly to the franchise owner, and not to Ace Handyman Services Corporate.
$20-22 hourly 2d ago
HP Customer Sales Representative
2020 Companies 3.6
Customer service representative job in Kansas City, MO
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
* Demonstrate HP products at a big box retail store
* Engage and build rapport with customers by creating a memorable experience
* Responsible for maintaining professional relationships with management and staff within assigned store
* Train retail store associates on HP products and services
* Maintain displays for cleanliness, functionality, and demo-readiness
* Responsible for reporting and competitive insights
What's in it for you?
* Stable, weekly schedule
* Next day pay on-demand with DailyPay
* Friday, Saturday, or Sunday availability
* Paid training completed online
* $25 per month Technology Reimbursement
* Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
* Be a problem-solving, tech-savvy enthusiast
* Have an outgoing personality and be eager to learn
* Be comfortable engaging with customers and demonstrating products with training
* Ability to engage in a selling process that overcomes objections and connects with customer needs
* Retail experience or customerservice experience in electronics, tech or wireless a plus
* Training or product demonstration experience a plus
* 1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
* Sell products and services in a retail store, kiosk, and/or event environments
* Maintain professional interaction with both customers and fellow employees
* Meet or exceed personal sales goals on a monthly basis
* Courteously welcome customers and offer assistance
* Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
* Advise customers by providing information on products and services
* Help customers make selections by building customer confidence
* Accurately document and report sales
* Contribute to team effort by accomplishing related results as needed
* Responsible for accurately tracking and communicating all activity to Retail Operations
* Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
* Responsible for submitting all paperwork completely and accurately
Performance Measurements:
* Regular and prompt attendance
* Meet established monthly/weekly sales quota/goals
* Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
* High school diploma or equivalent required
* Six (6) months prior sales, retail, telecom or marketing experience
* Demonstrated knowledge of products and services
* Excellent communications, presentation, interpersonal and problem-solving skills
* Impeccable integrity and commitment to customer satisfaction
* Ability to multi-task in a fast-paced, team environment
* Must be available to work evenings, weekends and holidays as needed
* Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
$19 hourly 2d ago
Customer Experience Specialist
Audio Enhancement 3.1
Customer service representative job in Kansas City, MO
At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for "lifers"-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education.
We are currently seeking a Customer Experience Specialist, in the Kansas, Missouri area!
The Customer Experience Specialist is to support the Regional Sales Director in achieving sales quota for the year. As an ambassador for Audio Enhancement, the FSR will assist the Regional Sales Director in sales and customerservice needs, as requested, by assisting in the sales process, addressing customerservice needs, and in collaboration with the Educational Development team, ensuring the adoption of the Audio Enhancement solution.
Duties Include
Building relationships with appropriate customers and school support personnel
Providing a high level of on-site customer support as needed, including school visits, on-site service, customer trainings, etc.
Assisting Regional Sales Directors with presentations and sales functions.
Assisting with the Implementation Process and follow up with the customer as appropriate.
Developing and fostering reseller relationships, working with new and existing dealers to generate additional sales revenue and market share.
Maintains accurate records and participates in required meetings.
Requirements
2 to 3 years of direct work experience in customer support or sales support related position preferred.
Strong knowledge of retail and/or wholesale sales principles, methods, practices, and techniques.
Strong problem identification and objection resolution skills.
Able to build and maintain lasting relationships with customers.
Exceptional verbal and written communication skills.
Strong presentation skills.
Ability to travel 60% with up to 4 days per week on site.
Able to perform basic calculations and mathematical figures.
Ability to work individually and as part of a team.
Experience with customer relationship management software.
Must be Authorized to work in the US.
Compensation
Compensation is negotiable based on skill level and experience. Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, and matching 401k.
To learn more about Audio Enhancement, visit ************************
For quick inquiries, contact *****************************
$22k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alicia Scott-State Farm Agent
Customer service representative job in Kansas City, MO
Benefits:
Simple IRA with 3% company match
Salary plus commission/bonus
Annual salary increases, along with annual PTO increases
Health benefits
Wellness stipend
Paid time off (vacation, personal/sick days, bereavement, maternity/paternity paid time)
Additional bonuses throughout the year
Flexible hours
Growth potential/Opportunity for advancement within my agency
License reimbursement
Opportunity to enroll in Team Member Hall of Fame
Includes $1000 bonus
Weekend hotel stay & banquet dinner (with guest)
Recognition plaque
Position Overview:
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities:
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Beau Crawford-State Farm Agent
Customer service representative job in Kansas City, MO
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customerservice. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Maintain a strong work ethic with a total commitment to success each and every day.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Requirements
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
People-oriented
Organizational skills
Detail oriented
Proactive in problem solving
Dedicated to customerservice
Able to learn computer functions
Experience in a variety of computer applications, particularly Windows
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
$27k-35k yearly est. 2d ago
Customer Services Position - Price Chopper/Kansas City
Balls Foods 3.9
Customer service representative job in Kansas City, MO
Our teammates are known for providing excellent customerservice and strive to answer questions, solve problems and assist in a variety of ways. In this role you will be on the front line of ensuring customer satisfaction. You will handle a variety of transactions and be a source of information, guaranteeing customers leave the Service Desk with a smile. If you have an outgoing personality, a desire to help others, and an ability to solve problems this is the position for you.
Come and talk to us about NEW OPPORTUNITIES
Great JOBS
Great BENEFITS
Great FOOD
Great TEAMMATES
In addition we offer:
Positive Working "A"tmosphere
Flexible Hours
Paid Vacations
Holiday Pay
Medical/Prescription/Dental/Vision Insurance
401(k) Retirement Plan
Tuition Reimbursement
Credit Union
Employee Assistance Program
Awesome Selection of Food to purchase for your lunch/breaks
Drug Free Workplace/EOE
****************************************
Job Posted by ApplicantPro
$24k-31k yearly est. 2d ago
Customer Service Rep
Binswanger Enterprises 4.2
Customer service representative job in Kansas City, MO
Want a career where you are empowered to make a difference? Want to grow and develop on the job? If so, Binswanger Glass is the place for you! Binswanger Glass has the track record of being an organization where careers are made. Many of our current employees have grown through the ranks and have great careers at Binswanger Glass.
The CustomerServiceRepresentative serves as the positive bridge between customers and operations. As such, the CSR must be customerservice oriented with a desire to both serve the customer and secure and maintain business for the Company while ensuring that all customer related information is up-to-date and accurate.
Positively support the Company's business and its tactical and day-to-day sales process.
Utilize active selling techniques with telephone, fax and telecommunications with customers by attempting to address each customer inquiry in a timely and practical manner.
Effectively quote customer pricing within established guidelines and strive to secure as many orders as possible based upon accurate quotes within Company guidelines.
Ensure credit policies are followed and all COD sales are collected at time of sale.
Generate sales data and reports as required.
Respond to customer and supplier requests for information and utilize problem-solving techniques to resolve issues or concerns while maintaining positive relationships.
Be very familiar with all products sold. Recommend additional items for sale while working with customers i.e. glass cleaner, shower doors, mirrors.
Understand and use product codes in accordance with established policies.
Ensure pricing is accurate on all sales based on product specifications.
Correct invoice and work preparation for different types of sales.
Follow established policies and procedures for daily administrative duties.
Assist with purchasing and inventory.
Responsible for filing all necessary paperwork.
Balance cash drawer and make deposits daily.
Perform accounts receivable duties including collection of past due accounts.
Match statements to invoices.
Update National Accounts work.
Forward necessary paperwork to division/corporate office on a timely basis.
Keep all assigned equipment in good repair and working order.
Perform other duties as assigned.
$27k-34k yearly est. 2d ago
Patron Services Representative
American Theatre Guild 3.9
Customer service representative job in Kansas City, MO
The American Theatre Guild is looking for a customerservice driven Patron ServiceRepresentative, looking to join a fun and passionate team. We are a non-profit national Broadway presenter dedicated to providing the experience of live theatre to foster passion, inspire creativity and empower youth within our communities. We are a relatively small office with a fun, business-casual environment. The Patron ServiceRepresentative will ensure that customerservice for every patron is excellent.
Benefits Include: PTO days, 10 paid holidays, paid parental leave after one year, SIMPLE IRA contributions and generous employer contributions to health, dental, and vision insurance premiums. In addition, ATG also offers professional development assistance and a flexible schedule.
Duties/Responsibilities:
Assisting patrons with ticketing needs (exchanging tickets, purchasing additional tickets, etc.)
Printing and mailing tickets to patrons on a timely basis
Managing incoming and outgoing-campaign calls
Inputting data into databases as directed
Assisting in the recording of ticket sales, revenue and income data, and sales reports
Required Skills/Abilities:
A desire to provide excellent customerservice to our patrons
Experience with Microsoft Office, G Suite, and general computer skills
Exceptional organizational skills
Accuracy and attention to detail
Flexibility in an often-changing work environment
Familiarity with professional theatre terms and a love for the theater
Physical Requirements:
The employee is often required to sit and use their hands and fingers, to handle or feel and to manipulate keys on a keyboard for up to 8 hours a day
This position requires working indoors with controllable environmental conditions and temperature.
This position requires the employee to talk and hear. Requires face-to-face discussions with individuals and teams, opportunity to make decisions without supervision, mistakes are not easily correctable and have serious consequences that impact the results of co-workers, customers or the company.
Vision abilities required by this job include close vision.
Employee will spend prolonged hours in front of computer screens
Come be a part of our extraordinary team!
The American Theatre Guild is an Equal Opportunity Employer. ATGuild does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, marital status, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$28k-37k yearly est. 2d ago
Customer Support Specialist
The Reserves Network 4.2
Customer service representative job in Kearney, MO
Customer Support / Administrative Specialist | Monday-Friday | $60,000 | On-site | Direct Hire
What Matters Most:
Competitive Salary: $60,000-$65,000 annually BOE
Schedule: Monday through Friday, 7:30am to 4:30pm or 8:30am to 5:30pm
Location: Kearney, MO
Direct Hire Opportunity
Stable, team-oriented work environment
Comprehensive Benefits Package: Medical, dental, vision, employer-paid life insurance, long-term disability, employee assistance program, and additional voluntary benefits
Job Description:
Join a well-established organization as a Customer Support / Administrative Specialist, serving as a key point of contact for customers while supporting billing, order processing, and internal operations. This role plays an important part in maintaining accurate records, supporting sales and leadership teams, and ensuring professional experience for customers and internal partners.
Responsibilities:
Process customer orders and invoices accurately using internal accounting and order-entry systems
Serve as a professional point of contact for customer inquiries via phone and email
Supporting billing functions, reporting, and documentation as needed
Coordinate closely with sales, management, and internal departments to ensure smooth order flow
Maintain familiarity with electronic order entry, billing portals, and online customer systems
Assist with new customer setup, paperwork, and ongoing account support
Prepare weekly or monthly reports related to billing and administrative activity
Maintain accurate records, files, and documentation
Support office operations and assist with cross-departmental tasks as needed
Promote a professional image and collaborative team environment
Qualifications and Requirements:
High school diploma or equivalent required
3-5 years of experience in an office, customer support, or administrative environment preferred
Strong computer skills, including Microsoft Word, Excel, Outlook, and basic accounting or order systems
Prior experience working with EDI (Electronic Data Interchange) for order processing, invoicing, or customer transactions required
Excellent communication, organization, and attention to detail
Ability to manage multiple priorities in a fast-paced office setting
Professional demeanor and ability to handle confidential information
Your New Organization:
This organization is known for its long-term stability, strong leadership, and commitment to quality customerservice. Employees value the collaborative culture, clear expectations, and opportunity to grow within a supportive, business-focused environment.
Your Career Partner:
The Reserves Network, a veteran-founded and family-owned company, specializes in connecting exceptional talent with rewarding direct-hire opportunities. We are committed to helping professionals find roles where they can thrive long-term. The Reserves Network is an equal-opportunity employer and encourages applicants from all backgrounds to apply.
The base salary range for this position is $60,000-$65,000 annually. Your final salary will depend on your skills, qualifications, experience, location, and internal pay equity. Please note, hiring at the top of the range is uncommon to allow room for future salary growth.
Base pay for this position is $60,000-$65,000 annually. Final compensation is based on experience, qualifications, and internal equity. Hiring at the top of the range is uncommon to allow room for growth.
$60k-65k yearly 4d ago
Airport Customer Service Agent
GAT 3.8
Customer service representative job in Kansas City, MO
As a customerservice agent you are the first impression of a passengers airport experience. CustomerService positions encompass checking in and ticketing passengers, escorting passengers to and from aircraft, and resolving customer complaints. Proficient use of a computer is needed as well as EXCELLENT customer assistance to passengers. This position requires working in a fast paced environment with time constraints to meet published departure goals. A professional and positive image must be consistently displayed by the employee.
Responsibilities:
Able to greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person.
Must be able to announce both incoming and outbound flights.
Handle credit cards, and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures.
Accept and process checked baggage weighing up to 100 lbs. and placed on conveyor belts.
Agents are also required to operate jetways to place them in position prior to aircraft arrival and lifting, opening, closing, and securing aircraft doors.
Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information.
Able to stand and work in one location for up to four hours at a time.
You may be responsible for escorting unaccompanied minors and disabled passengers throughout the airport.
Work independently without direct supervision.
Requirements:
Must be at least 18 years of age
Must have a high school diploma, GED, or equivalent work experience, and a high degree of attention to detail.
Ability to read, speak, and understand the English language.
Ability to stand for long periods of time
Must possess good communication skills and a friendly, outgoing personality in person and via telephone.
Possess entry-level computer skills
Occasionally lift bags or items weighing between 50 and 70 pounds
Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
Must be able to work nights, weekends, and holidays
$25k-32k yearly est. 14d ago
Inbound Sales Representative
Hiregy
Customer service representative job in Kansas City, KS
Ready for a fresh start? Join a trusted and recognized industry leader. We provide paid training and a clear path to earning $63,000 your first year-with uncapped potential for top performers. Start with $19.36/hr base pay plus monthly commissions in entry-level insurance sales. Help inbound callers navigate plans and choose what fits their needs.
Title: Inbound Sales Consultant
Start date: 4/13/2026
Location: Kansas City, Kansas 66111
This position is hybrid, (3) days onsite required weekly after training
Pay: $63,000 average yearly earnings (uncapped earnings)
Top performers earn $100,000+ yearly
Base starting at $19.36 per hour
Type: Direct hire
Schedule: Will be assigned a (40) hour work week after training, must be open to department hours
M-F or Tues-Sat, 7:00am - 9:00pm CST /Saturday hours 8am-4:30pm CST
Training schedule: M-F, 9:30am - 6:00pm CST for approx. 9 weeks
Career outlook: Earn 6-figures! 401k with 4%. Match, HAS, medical, dental, vision, tuition reimbursement with approval, commuter benefits, recognition programs, community activities, parental leave, and more! Room to grow into senior roles, retention, leadership, and other roles.
Job description
Sell insurance products to inbound callers by collecting customer information, generating quotes, and binding policies; occasionally perform outbound follow-up calls.
Lead Sources: Most inbound calls originate from customers responding to marketing campaigns indicating they qualify for an employer or affiliate discount and are seeking a quote. More challenging calls come from retail customers without any employer or affiliate relationship, which typically have lower conversion rates.
Deliver exceptional customerservice by educating customers on coverage options and costs, ensuring they select the most appropriate plan.
Identify cross-sell and upsell opportunities by qualifying customers for additional products and services.
Navigate multiple computer systems efficiently while maintaining a seamless and professional interaction with customers.
Manage daily call volume, averaging 12-15 calls per day, including inbound inquiries, outbound follow-ups, and post-sale policy processing.
Candidates who do well in this role: Retail sales people, Car Salesmen, Call center sales, Insurance sales, someone very upbeat and motivated by commission.
Requirements:
Must have (1)+ years of sales experience in retail, hospitality, other industries .
Must be able to pass the Property & Casualty (P&C) licensing exam. The company will sponsor and provide training for licensing, which must be completed within 90 days of hire. Additional trainings as required.
Backgrounds that typically excel in this role: Real estate, mortgage industry, door-to-door sales.
Must be tech savvy and adaptable, must be able to learn and navigate CRMs and multiple screens/software systems.
Must have professional verbal and written communication skills with strong sales acumen.
High school diploma or equivalent
Background check required
Education verification required
$63k-100k yearly 8d ago
Call Center Representative
Polestar Plumbing Heating & Cooling
Customer service representative job in Kansas City, MO
Full-time Description
Who We Are:
Polestar Plumbing, Heating & Cooling has proudly served the Kansas City community for over 41 years. As a locally operated company, we specialize in providing trusted plumbing, heating, and cooling solutions with a commitment to excellence. Our goal is simple: to be the best we can for our customers-delivering honest service, expert guidance, and lasting comfort for every home we visit. At Polestar, your comfort is our priority.
Why Join Us:
$21-$23 per hour
PTO and Paid Holidays
Comprehensive benefits package including matching 401K, Medical, Dental, Vision, Accidental & Critical illness coverages.
Paid $15,000 Life Insurance and Long-Term Disability coverage
What You'll Be Doing
Answer incoming calls and respond to customer inquiries in a professional and efficient manner
Schedule service appointments and dispatch technicians using industry-specific software
Communicate effectively with customers, technicians, and internal teams to ensure timely service
Handle service follow-ups, warranty claims, and customer complaints with a solutions-oriented approach
Maintain accurate records of customer interactions, jobs, and billing details
Provide support to field teams and assist with general administrative tasks as needed
Our 3 Step Hiring Process: At Polestar, we know great talent moves fast-and so do we. Our hiring process is designed to be quick, efficient, and candidate-friendly. If you're actively looking, we can often complete the process within 24-48 hours!
Apply Submit your application online or via email with your resume and relevant details. (***************************)
Phone Screen If your experience is a match, our team will reach out-often the same day-for a brief phone interview.
In-Person Interview If the phone screen goes well, we'll schedule an in-person interview-usually within 24 hours. You'll meet with team members, ask questions, and learn more about working at Polestar.
Requirements:
MUST HAVE NIGHT AND WEEKEND SHIFT AVAILABILITY. This is NOT going to be a Monday-Friday schedule
Strong understanding of HVAC terminology, services, and scheduling practices
Excellent communication and interpersonal skills
Ability to work in a high-volume, fast-paced environment
Proficiency with dispatching and CRM software (e.g., Service Titan, Housecall Pro, etc.)
Strong organizational skills and attention to detail
Location:
7252 W Frontage Rd, Merriam, KS 66203
Think you'd be a great fit? So do we! Come grow with us at Polestar-apply now!
Polestar Plumbing, Inc. is an equal employment opportunity and affirmative action employer.
Salary Description $21.00-$25.00
$21-23 hourly Easy Apply 9d ago
Customer Service Advisor
Radius Recycling
Customer service representative job in Kansas City, MO
Responsibilities include working as part of a retail sales team to provide best in class customer care. The CustomerService Advisor (CSA) often begins as a Pick-n-Pull Greeter and can work their way up through Part Sales, Parts Specialist and eventually a store Sales Lead through positive work ethics and evaluations. This is a retail sales position that requires a “can do” selling spirit and the ability to work as a team to meet the store's sales goals. The CSA will be present during all peak customer traffic periods which could include weekends, sale days, or any other occasion that would generate high customer flow into the store per the specified store schedule. The CSA will promote sales and service to customers. The CSA is expected to maintain the excellent standards of all Pick-n-Pull policies and procedures, while always being pleasant, respectful, and helpful.
Essential Functions:
Promote the Pick-n-Pull Safety Culture.
Be a team player. Work as a member of the team to help the team achieve its goals.
Maintain a high level of integrity.
Provide required information to customers as they enter the store. Offer friendly and enthusiastic answers to customer questions.
Follow loss prevention, risk control, quality assurance, and proper cash handling procedures at all times.
Work as a team towards housekeeping, janitorial, and other duties as assigned by the task list. This can include cleaning tires, carrying batteries, mopping floors, etc.
Follow all company policies and procedures.
Identify when customer interaction requires assistance from management.
Complete sales training and follow the Pick-n-Pull 5 Step Sales Model. Engage in continuous training and education in all areas of the Pick-n-Pull business.
Additional duties as assigned.
Qualifications:
Must work safely at all times.
Must have good people skills with an outgoing friendly positive attitude.
Able to work retail hours including overtime, weekends and holidays.
Must have reliable means of transportation.
Must be able to read, write, and speak in the English language.
Bilingual in Spanish a plus, but not required.
Be proficient in automotive part/product identification and recognize parts and how they relate to our customer receipts.
Follow company dress code policy, maintaining a well groomed, neat appearance so as to create a favorable impression with customers.
Previous experience in a retail environment preferred but not required.
Physical Activities Required to Perform Essential Functions:
Standing, lifting, walking, bending, and stretching are required regularly to perform customer care, product relocation and placement, and environmental health and safety functions.
Manual dexterity to maintain the housekeeping of the facility by mopping, sweeping, etc. In conjunction, but not limited to, assigned task list duties.
Vision must be sufficient to perform job functions safely as described above.
Able to work on feet (stand and walk) for assigned work shift.
Job Conditions:
Exposure on a regular basis to outdoor weather conditions.
Exposure to occasional noisy conditions and machinery operation.
PLEASE NOTE: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
All U.S. applicants must be 18 years of age or older and all Canada applicants must be 16 years of age or older.
Radius Recycling participates in e-verify for all U.S. new hires.
An offer of U.S. employment by Radius Recycling or any of its subsidiaries is contingent on the satisfactory completion of a post-offer drug screen and background check.
All new hires must review and sign an Arbitration Agreement. This applies to all U.S. non-union employees.
As an Equal Opportunity Employer, Radius Recycling does not discriminate on the basis of race, religion, color, sex, marital status, disability status, national origin or ancestry, veteran status, age, prior industrial injury, sexual orientation, genetic information, or any other protected status under local, state or federal law.
$27k-34k yearly est. 60d+ ago
988 Crisis Call Center Representative/Peer
Wyandot Behavioral Health Network 3.5
Customer service representative job in Kansas City, KS
Job DescriptionDescription:
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements:
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
$27k-32k yearly est. 30d ago
Customer Service Representative - FT
Avis Budget Group, Inc. 4.1
Customer service representative job in Kansas City, MO
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing CustomerServiceRepresentative, CustomerService, Representative, Retail, Automotive, Rental
$24k-30k yearly est. 2d ago
Customer Service Representative - State Farm Agent Team Member
Alexa Barkley-State Farm Agent
Customer service representative job in Kansas City, MO
Benefits:
Bonus based on performance
Company parties
Competitive salary
Donation matching
Flexible schedule
Free food & snacks
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in April 2020 and has grown into a strong, dedicated team of six full-time and two part-time team members. I've been part of State Farm since I was 19 and, after spending time working at corporate, I decided to become an agent to build something of my own. I've always believed in helping people truly understand insurance, and that mission continues to drive our work every day.
We love being involved in the community through the South KC Rotary, Martin City Improvement District, South KC Chamber of Commerce, and Caring 4 Kids. One thing that sets our agency apart is how much we value shared experiences - when I hit agency goals, my team gets a paid trip, with round-trip flights, hotel stays, time off, and spending money included.
We're looking for energetic, hardworking, and empathetic individuals who want to be part of a supportive, high-performing team. If you're looking for a place where you can grow, feel connected, and make an impact, this could be the right fit for you.
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Alexa Barkley - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$27k-35k yearly est. 2d ago
988 Crisis Call Center Representative/Peer
Wyandot Behavioral Health Network 3.5
Customer service representative job in Kansas City, KS
Purpose:
Wyandot BHN is looking for Clinical Professionals to perform behavioral health crisis hotline intervention, brief screening, and referrals for various services in its 24/7, 988 Call Center. The Intent of the 988-phone number is to prevent suicide, divert individuals from hospitals and law enforcement contact, and support individuals in navigating resources to meet their needs. This team will be embedded in the Crisis Department of Wyandot BHN.
Duties Include:
· Answer 24-hour 988 crisis line calls, providing empathetic and compassionate support.
· Assess suicide risk and other safety-related concerns along with evaluating the needs of the callers.
· Making the least restrictive level of care recommendations and coordinating care for the callers.
· Conduct outreach calls to individuals identified in need of support.
· Develops complex intervention plans to address the clinical needs of callers.
· Collaborates with the Wyandot Mental Health Center teams and other community agencies to advocate for callers.
· Helps develop safety plans to best support the health and wellness of callers.
· Forwarding of all necessary documentation regarding services provided and assisting with data collection in support of Program goals.
Maintains needed training to meet job expectations, compliance, and position competency.
Follows and complies with all local, state, and federal regulations, laws, and standards including all job-specific guidelines and codes.
Follows all organizational and departmental policies, procedures, and practices including those outlined in the employee handbook or other work-related references and resources. Upholds and activity demonstrate the Mission, Vision, and Values in all interactions.
Upholds confidentiality and proper safeguarding and handling of Protected Health Information (PHI) as outlined under the provisions of HIPAA privacy regulations [Health Insurance Portability and Accountability Act of 1996], related policies and practices.
Performs other duties as assigned by immediate supervisor or designate.
Schedule: Thursday-Saturday from 7:00p-7:00a and initial training is during the day
Requirements
Job Requirements, Education, and Qualifications
· High School Graduate (or equivalent). Peer Support with Certified Peer Support Certification. Preferred bachelor degree in social work, Counseling, or Psychology or other Human Services field.
· Applicants who meet Kansas licensure requirements may be considered if Kansas Licensure is obtained by the time of an employment offer and licensure is pending confirmation at the time of employment application.
· The clinician will have access to all rules and regulations and is expected to refer to these as needed to ensure agency practices and processes are in compliance. Clinicians must be familiar with all requirements affecting the operation of clinical services.
· The clinician must be familiar with agency policy and procedures in all areas. Clinicians must also maintain knowledge of best practice information with regard to the provision of quality services and support for Clients.
· The Clinician must be self-directed. The Clinician will have access to their supervisor on an ongoing basis through face-to-face contact, via email, and through written correspondence or telephone. The Clinician must be able to judge the need for consultation with their supervision as the majority of duties are performed with limited supervision.
· Clinician must be familiar with risk management issues and safety procedures to ensure
that consistent efforts are made for implementation. The Clinician is responsible for monitoring
the safety practices of others and it is crucial that this duty be completed in a thorough manner to ensure that Clients served are safe.
Must pass clearance through the Kansas Child Abuse/Neglect Register and Criminal Background Check.
Salary Description 20.00 per hour based on experience
$27k-32k yearly est. 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Saint Joseph, MO?
The average customer service representative in Saint Joseph, MO earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Saint Joseph, MO
$31,000
What are the biggest employers of Customer Service Representatives in Saint Joseph, MO?
The biggest employers of Customer Service Representatives in Saint Joseph, MO are: