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Customer service representative jobs in Salina, KS - 70 jobs

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  • CUSTOMER SVC/ASST DEPT LEADER

    Dillons 4.2company rating

    Customer service representative job in Salina, KS

    Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and profit goals established for the department, and monitor all established quality assurance standards. Assist in directing and supervising all functions, duties and activities for the Front-end department. Support the day-to-day functions of the Front-end operations. Responsible for assisting with the execution of best practices, goals and Front-end standards established for the department. Embrace the Customer 1st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others.Based in Hutchinson, Kansas, Dillons merged with The Kroger Company in 1983. Today, we're proudly serving Dillons customers in over 60 stores throughout Kansas. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all. Here, people matter. That's why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you're caring, purpose-driven and hungry to learn, your potential is unlimited. Whether you're seeking a part-time position or a new career path, we've got a fresh opportunity for you. Apply today to become part of our Dillons family! What you'll receive from us: The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to: A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans. Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service. Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco. Valuable associate discounts on purchases, including food, travel, technology and so much more. Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program. Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways. For more information about benefits and eligibility, please visit our Benefits Page ! Minimum Ability to handle stressful situations Effective communication skills Knowledge of basic math (counting, addition, and subtraction) Retail or Customer Service experience Desired High school diploma or equivalent Management experience Second language (speaking, reading and/or writing) Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by answering questions regarding products sold within the department and throughout the store. Gain and maintain knowledge of products sold within the departments and be able to respond to questions and make suggestions about products. Assist with monitoring and control supply expenses for the department. Assist with managing cash control, sales and cash items and records for the store. Manage the scheduling of Front-end associates to provide adequate department coverage. Assist store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports. Assist with creating and execute budgets and scheduling of labor in partnership with store management. Assist in the development and implementation of department action plans to achieve desired results. Collaborate with Front-end associates and promote teamwork. Display a positive attitude. Stay current with present, future, seasonal and special ads. Adhere to all food safety regulations and guidelines. Ensure proper temperatures in cases and coolers are maintained and temperature logs are maintained. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation.
    $86k-125k yearly est. 4d ago
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  • Customer Service Representative

    DCC Propane, LLC 4.9company rating

    Customer service representative job in Salina, KS

    Job Description The primary purpose of this position is to provide exemplary customer service to customers. Responsible for helping customers by providing product and service information in a confident, friendly, and articulate manner. Duties may also include upselling as well as other inside sales responsibilities as assigned. Will be the primary liaison between customer and service team. To provide service support and coordinate activities in the area of service to ensure safe, timely and efficient response of customers' service needs. Where water solutions are offered, advanced knowledge will be required. There may be some light office administration responsibilities and assisting with special projects as assigned. Duties and Responsibilities: Provide exceptional customer service through phone and personal contact. Resolve or escalate customer inquiries and/or complaints as needed. Process counter transactions Document and update customer records based upon the interactions. Process payments and maintain customer accounts. Assist with light collections or handle billing inquiries as assigned. Strong data entry skills and attention to detail needed. Must be able to work well in a fast-paced environment. Provide resolution to gas and /or water service needs of customers. Determine that service requests are within the scope of work performed by Company. Maintain and manage parts inventory. Ensure all paperwork is complete and accurately submitted in a timely manner. Take responsibility regarding all aspects of daily tasks and actions. Maintain professionalism, integrity, security, image and confidentiality of information and records as required by the position. Attend all safety meetings, training and/or in-services. Regular attendance at the worksite is required. Qualifications: Knowledge, Skills and Abilities Ability to provide excellent customer service and build rapport with customers. Exercise solid organizational and communication skills. Good phone skills and computer literacy (MS Office). Ability to work independently and effectively manage time. Must be dependable with a stable work history. Ability to follow verbal and written directions. Ability to maintain stability under pressure and be flexible and willing to modify plans and behavior when necessary. Effectively collaborate with leadership and employees to establish goals and standards. Demonstrate a strong commitment to customer service and safety. Ability to be a positive representative of the Company both internally and externally. Ability to work with respect and cooperation at all times with fellow employees and customers. Experience/Education: High school diploma / GED is required. Minimum of 3 years of experience in an office environment preferred. Customer service or inside sales experience preferred. Travel: Local Travel only. Physical Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to: Sit for extended periods of time, stand, walk, bend, crouch, squat, and twist on occasion. Perform light lifting of supplies and materials from time to time. Communicate with and exchange information verbally and in writing. Move about in an office environment. Work using repetitive motion. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus. Work requires physical efforts associated with using the computer and phones to access information. Working Environment: The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is: Regularly in an office environment. Regularly interrupted to meet the needs and requests of fellow employees and/or customers. Regularly required to manage a number of tasks at one time. Regularly experience a busy environment that will require excellent organizational and time and stress management skills. Regularly exposed to sensory demands due to excessive computer use The noise level in the work environment is usually moderate. This position is required to be performed at the work site during regularly scheduled hours. Physical presence at the work site is required. Meet DCC Propane: DCC Propane, LLC, a division of DCC plc, has served communities for over 70 years providing propane for residential, agricultural, commercial, and industrial uses, and water conditioning services since 1962. We are continuing to grow and are currently represented by a team of over 900 dedicated and passionate professionals who live and work in 29 states operating under a number of strong regional brands. The business has succeeded in maintaining a strong family-feel with an unwavering commitment to world-class safety standards and customer service with competitive compensation and benefits. Why Work for Us? Propane Central is part of the DCC Propane family. We strongly believe in taking care of our employees so that they can take care of our customers. Our people are what set DCC Propane apart and are essential to our future growth, whether it is by welcoming a new brand into the DCC family or a new employee into our team, we are driven to ensure that our team members have everything they need to be successful. One way we do that, both at work and at home, is by offering a best-in-class benefit plan to our employees. This includes Medical, Vision, and Dentals plans for you and your family, as well as supplemental insurance programs, 401(k) retirement plan with company match, and Paid Time Off plus holidays. EOE Statement: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
    $27k-35k yearly est. 10d ago
  • Service Coordination Specialist

    OCCK 3.9company rating

    Customer service representative job in Salina, KS

    Are you someone who enjoys working with people as they grow and learn? Join our team as a Service Coordination Specialist and make a meaningful impact every day. What You'll Do: Support individuals as they navigate Medicaid, Social Security, and other essential programs Work closely with professionals across a variety of fields in a collaborative, team-focused environment Manage multiple cases, projects, and deadlines with strong organization and time-management skills Build trusting relationships using excellent communication and people skills Maintain accurate, timely progress notes and case documentation using computer-based systems Empower individuals with developmental disabilities to achieve greater independence and growth What We're Looking For: Strong communication and writing skills Ability to stay organized, efficient, and adaptable Comfort working with diverse teams and handling multiple responsibilities Computer literacy and confidence with electronic documentation Bachelor's degree required, or relevant full-time experience in services to individuals with developmental disabilities (may substitute for college at 6 months of experience per semester) A genuine passion for helping people and supporting their personal development What You Will Get as a Service Coordination Specialist: Bi-weekly pay & direct deposit Paid holidays, paid personal leave, & sick leave Medical/Dental/Vision supplemental insurance benefits You will be part of a service company with over 50 years of success If you're someone who thrives on connection, problem-solving, and making a difference, we'd love to meet you.
    $28k-32k yearly est. 31d ago
  • Customer Service Representative - Salina, KS

    Kedia Corporation

    Customer service representative job in Salina, KS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 60d+ ago
  • Extraordinary Teller II/Customer Service Representative - Salina

    The Bank of Tescott

    Customer service representative job in Salina, KS

    Discover your next career at The Bank of Tescott, as a Teller II/Customer Service Representative in Salina, Kansas and start 2026 off on the right track! Why This Isn't Just Another Banking Job The Role: We're seeking a banking virtuoso who can seamlessly blend exceptional customer service with technical expertise. You'll be the friendly face that welcomes both longtime residents and curious visitors, helping them navigate everything from everyday transactions to life-changing financial decisions. What Makes You Our Perfect Match? The Must-Haves: 2+ years of banking experience (because expertise matters) Mastery of account opening, CDs, ATM operations, vault procedures, and card services A genuine passion for helping people achieve their financial goals High school diploma or GED The Nice-to-Haves: IRA proficiency (secure retirements, one conversation at a time) Online banking experience Business banking experience What We Bring to the Table More Than Just a Paycheck: Ultra-competitive salary that reflects your value Generous benefits package that actually takes care of you Family-first environment (because life happens) The satisfaction of being genuinely appreciated by your community Sign-on bonus available (based on qualifications) The Bank of Tescott Difference: We're not a corporate machine - we're your neighbors, committed to strengthening our community one relationship at a time. Our motto is "Committed to Those We Serve" and when you succeed, Salina succeeds. Ready to Make Banking Personal Again? This position remains open until we find the right person - someone who sees banking not just as transactions, but as trust-building, dream-enabling, and community-strengthening. Your salary will reflect your experience, and your impact will be immeasurable. Come for the career opportunity. Stay for the fulfillment and the kind of community where your work creates lasting relationships, not just account numbers. Apply today and discover what it means to be part of something bigger than banking! Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Flexible schedule Flexible spending account Health insurance Paid time off Parental leave Retirement plan Vision insurance Experience: Bank teller: 1 year minimum (Required)
    $27k-35k yearly est. 4d ago
  • Customer Service Representative

    Quipt Home Medical

    Customer service representative job in Salina, KS

    Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $27k-35k yearly est. 60d+ ago
  • Domino's Customer Service Rep(06315) - Salina KS

    Domino's Franchise

    Customer service representative job in Salina, KS

    Accurately take and process orders and transactions received either in person or over the phone. Provide outstanding customer service. Check all products for accuracy against quality standards. Support the restaurant by performing other workstation duties. Comply with Domino's uniform, appearance, and operations standards, and with federal, state, and local laws and ordinances. Job Duties and Responsibilities Receive and process telephone orders. Handle sensitive and confidential customer information in a responsible manner. Execute credit transactions. Provide quality customer service through positive and professional interaction with customers in person or by phone. Work as part of a team and assist each other by being on time for their shift, supporting other workstations during their shift and completing all closing duties, including cleaning, at the end of each shift. Contribute to an atmosphere of teamwork, energy and fun. Operate all equipment. Clean equipment and facility daily. Perform other assigned workstation duties including making quality products, preparing ingredients, preparing product, and taking orders. Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Must have verbal, written and telephone skills to take and process orders. Motor coordination between eyes and hands/finders to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touchscreen. Stock ingredients from delivery area to storage, work area, walk-in cooler. Take inventory and complete associated paperwork. Physical Demands STANDING: Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with some linoleum in the back area. Height of work surfaces is between 28" - 48". WALKING: Walking is generally in short distances for short durations. SITTING: Paperwork is normally completed in an office at a desk or table. LIFTING: Bulk product deliveries are made twice a week or more and are lifted/moved to walk-in cooler or other sections of the store by the team member. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72" high. CARRYING: Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. PUSHING: Pushing is performed to move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"-72" and requires a force of up to 7.5 pounds to push. Trays may also be pulled. CLIMBING: Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, and perform maintenance. STOOPING/BENDING: Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30-45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. CROUCHING/SQUATTING: Performed occasionally to stock shelves and to clean low areas. REACHING: Reaching is performed continuously; up, down and forward. Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. HAND TASKS: Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the railing cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. MACHINES, TOOLS, EQUIPMENT, WORK AIDS: Team members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. Work Condition EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks, such as couponing. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information Additional Information Must be 16 years of age or older Possess basic math and problem solving skills Must be able to work scheduled or unscheduled shifts, which will include nights, weekends, and as emergencies arise Must be cross-trained and perform other workstation duties within the restaurant as needed Bilingual in certain markets Non-exempt, hourly position
    $27k-35k yearly est. 16d ago
  • Customer Build Specialist

    Valmont Industries 4.3company rating

    Customer service representative job in Salina, KS

    1100 North Ohio St Salina Kansas 67401-2403 Why Valmont We're Here to Move the World Forward. Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a Fortune 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. We are the modern workforce . Are you ready to move the world forward? Apply now. Essential Functions: Responsible for inspecting material to ensure that products meet established quality standards and quantities are correct for each order Bundle, crate, box, build, wrap products to be shipped to protect the finished product from freight damage. Load truck with finished product. Ability to wear all required personal protective equipment (PPE) and work both in a non-temperature-controlled environment and outdoors Other duties as required and/or assigned Important Details about the Role: The employee is responsible for own work Must be able to work as a team with other employees to complete job The employee must maintain a safe and productive environment producing a quality product which is shipped complete and on time to satisfy the needs of the customer Ability to work with wood and small hand tools such as tape measures, saws, drills, riveters, and nail guns The employee has a direct impact on safety, quality, productivity, TME (total manufacturing expenses), and customer satisfaction This position will report to the Shipping Supervisor Required Qualifications of Every Candidate: The ability to calculate simple mathematics and interpret shop drawings High School Diploma or GED One year experience working in a fast-paced manufacturing environment Ability to accurately perform basic arithmetic calculations Ability to read and work with prints, drawings, and work documents Ability to accurately take measurements using close tolerance measuring instruments Acceptable attendance and prior employment record Ability to work in a ream environment with a diverse group of people Ability to pay attention to detail and follow work instructions Wear required personal protective equipment and follow facility safety regulations Maintain a safe and productive environment Highly qualified candidates will also possess: 1-3 years of experience in a shipping/receiving position Familiarity with radial saws, hand tools, overhead cranes, and general shop safety The ability to pay attention to detail and follow work instructions The ability to communicate and interact with coworkers in a positive manner Must be a person of passion and integrity who has the drive to excel and deliver exceptional results Must have a high awareness for safety at all times Benefits Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following: Healthcare (medical, prescription drugs, dental and vision) 401k retirement plan with company match Paid time off Employer paid life insurance Employer paid short-term and long-term disability including maternity leave Work Life Support Tuition Reimbursement up to $5,250 per year Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email *************************. 2026-01-01Valmont offers employees and their families a comprehensive Total Well-Being benefit package to ensure their individual and family's overall wellness needs are met. Benefits include: Medical, dental, and vision insurance Generous Paid Time Off Employer paid life insurance Employer paid short-term and long-term disability Retirement Plans Dependent Care Employee Assistance Programs Voluntary programs like tabaco cessation All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
    $32k-36k yearly est. Auto-Apply 41d ago
  • Customer Service Representative

    Community Choice Financial Family of Brands 4.4company rating

    Customer service representative job in Salina, KS

    Your Opportunity Customer Service Representative Speedy Cash Salina, KS As a Customer Service Representative (CSR), you'll help people in your community access the financial solutions they need-right when they need it the most. You'll play a pivotal role in our fast-paced environment by building connections with our diverse customer base and processing transactions (i.e. check cashing, money transfers, and customer payments) while providing exceptional in-store experiences. Many of our senior leaders launched their careers in this dynamic entry level position, so rest assured you'll be offered hands-on training, coaching, and development as we invest in your long-term success. If you're looking for an opportunity to advance at a fast-growing, profitable, impact-driven company, then read on! What We Offer Compensation The hourly wage for the position is $14.50 per hour. The hourly rate is just one of many elements that make up our Total Compensation package. Benefits & Perks* Paid on-the-job training and a comprehensive new hire program. Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development. Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country. Enrollment in a Key Holder Program designed to establish and enhance leadership potential for promotion. Performance-based career advancement. Educational Reimbursement Program. Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA). Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program. Company-Sponsored Life and AD&D Insurance. Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance. Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program. Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace. Paid time off that grows with you, starting with 12 days in your first year. *Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements. What You'll Do - Essential Duties and Responsibilities Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. Enter and maintain customer information with precision and integrity into a Point of Sale (POS) system. Build new business by completing daily call campaigns. Assist in customer account management and collections by accepting payments and managing customer appointments. Perform duties outside of the office, where applicable, including on site vehicle appraisals, store errands, and external marketing. Participate in in-store and community events. Maintain internal and external store appearance and meet cleanliness standards to enhance customer experience. Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer, as needed. Uphold compliance with Company policies and procedures, and all relevant local, state, and federal laws and regulations. Engage in ongoing training and stay current on product and process changes. Work efficiently in a dynamic and fast-paced environment and effectively navigate multiple tasks with ease to meet individual and team performance standards. Conduct additional tasks as directed by leadership. Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.** **Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements. What We're Looking For - Qualifications and Skills A high school diploma or equivalent. Excellent verbal and written communication skills, plus professional demeanor with customers and colleagues. Meticulous attention to detail and ability to accurately enter data. Proficiency in using phones, POS system, Microsoft Office, and other computer systems. Must be at least 18 years of age (19 in Alabama). Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law. The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard. Nice to Haves - Preferred Qualifications and Skills Experience in check cashing, document verification, and/or money order processing. Prior cash handling, cash drawer/vault management experience. Bilingual (English/Spanish) is a plus and may be required for certain locations. Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated). Workplace Awards & Recognition We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek. Our Purpose The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most. Think you'll thrive here? Learn more at ************************************************* The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position. Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process. Read the AI Use Consent and Acknowledgement for more information. Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only. The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer. #INDMGR
    $14.5 hourly Auto-Apply 42d ago
  • U-Stop Convenience Shops - Customer Service Associate - Full Time

    Whitehead Oil

    Customer service representative job in Junction City, KS

    Work with us to leave an impact on the communities we serve! Bring your positive energy to U-Stop and help us serve our customers in a professional and courteous manner to keep them coming back! Primary responsibilities include consistently providing outstanding customer service, workplace safety, safeguarding cash and inventory, general - sometimes deep - cleaning, stocking, minor maintenance inside and outside, and again...PROVIDING OUTSTANDING CUSTOMER SERVICE! Essential job functions include showing up ready and on time for each shift, keeping a positive and proactive attitude with customers and coworkers, truthfully recording all sales, shift clock-in & out times, and accurately scanning in merchandise received and purchased. Team members are expected to practice up-selling, maintain knowledge on App and other technology in use, knowledge of current sales/discounts/promotions, work to reduce theft loss, follow Company guidelines on age-restricted products, and must be able to handle up to 35 pounds of product at any given time. CSAs' will perform a multitude of tasks throughout their shifts to set each shift up for success while meeting the needs of our customers. CSAs will report to a Management Team, which may include Leads, Assistant Managers, Dual Assistants, Managers and Supervisors occasionally. There's plenty of opportunities to advance and grow with us! Qualifications and Skills We hire for attitude and train for success! While experience may be beneficial, we'll happily train the right candidate all they need to know. High energy and positivity are recommended. GED or High School Diploma is recommended. The desire to provide outstanding customer service to every person that comes through our doors is required. Stores located inside the City of Lincoln/Lancaster County, CSAs are required to have and maintain a Prep Cook Level Food Handlers Permit and an LNK Server/Seller Permit. Good communication, organization, general math, and basic cleaning skills are recommended. Benefits and Perks Paid Time Off 401k/Profit Sharing Short Term Disability Permit Reimbursement Group Dental, Vision, Essential Coverage
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Customer Experience Associate - Military Clothing At Fort Riley

    The Exchange 4.2company rating

    Customer service representative job in Fort Riley, KS

    As a Customer Experience Associate at Military Clothing, you'll be responsible for helping our service members get the uniforms they need. You'll need to have an attention to detail and be a quick learner. With your expert knowledge, customers will be able to shop with confidence- knowing that you will be able to assist with sizing, finding pins, and anything else they will need. You'll remain up to date with any policy changes. Most importantly, you'll keep customers coming back with a positive attitude. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as an Military Clothing associate at the Exchange? * Greet every customer with eye contact and smile in your authentic way * Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them * Complete transactions accurately and efficiently while engaging customers in appropriate conversation * Help customers by following the proper procedure for bagging merchandise and moving large or heavy items We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications * Able to learn and adapt to current technology needs * Able to think quickly on the spot to answer customer questions * Able to lift 20 pounds Additional Qualifications/Requirements: * Knowledge of military rank/insignias preferred * Willing to cross-train and work in other areas of the store, as needed * Must possess a welcoming and helpful attitude toward customers and other team members * Cash handling experience preferred * Excellent communication skills * Basic computer skills * Retail experience preferred Job Qualifications Completion of high school or the equivalent. Retail experience, demonstrated willingness, and potential for additional responsibility. If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting. Major Duties Provides high level of customer satisfaction through excellent service. Greets each customer upon contact and/or line of sight, assesses their needs, suggests alternative options, and provides resolution. Keeps their needs foremost and creates a welcoming environment, actively engages, and builds trust relationship with the customer in order to deliver a personalized shopping experience. Provides product knowledge through superior sales skills to serve the customer in one or more sales area, utilizes and adheres to merchandise presentation standards including, but not limited to, arranging space on sales floor, setting up promotional fixtures, displaying promotional merchandise signing, sizing, clearance, and cleanliness of the area assigned. Provides assistance to customers with completing price changes, special orders, online orders, and rain checks. May provide assistance to customers with military uniform dress requirements, insignia, and new items. Will assist with determining minor alterations and submission of certification, as needed. Actively communicates/promotes the benefits of the Military Star credit card, Exchange protection plan, and other corporate programs to customers to drive sales growth and increase customer brand loyalty. Operates a cash register or other sales related equipment to enter new accounts, conduct sales, refunds, or similar transactions. Verifies and accepts multiple tenders for payment and makes change with accuracy and zero variance tolerance. Assures compliance with fire, safety, sanitation, and security regulations, as well as ensuring the security of fixed assets, cash, and inventory. Practices loss prevention procedures and alerts security and management of potential problems that may involve fraud, waste, and abuse. Performs other duties as assigned. Our Focus We are seeking associates who have a passion for delivering an extraordinary customer experience and a passion for serving those who serve, our Soldiers, Airmen and their families. Who We Are The Army & Air Force Exchange Service, also known as "the Exchange," is the retailer on US Army and Air Force installations worldwide. An $8 billion enterprise ranked among the top retailers, the Exchange operates department stores, convenience stores, restaurants, movie theaters and an internet shopping site to serve Soldiers, Airmen and their families. In addition to US bases in Germany, Italy, England, Turkey, South Korea and Japan, the Exchange operates stores for US troops in Iraq, Afghanistan and other countries in the region. The Exchange ensures Soldiers and Airmen have access to US goods and services, wherever they serve.
    $18k-27k yearly est. 60d+ ago
  • Customer Service Representative

    QCHI/Lendnation Open Career

    Customer service representative job in Junction City, KS

    LendNation is looking for an energetic, positive Full Time Customer Service Representative to join our team! This position will work at Store 1259 located at 932 W 6th St Junction City, KS 66441. May periodically cover Manhattan, KS store. !Bilingual Is A Plus! The Customer Service Representative opportunity is a Full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! As a Customer Service Representative you will: Complete cash transactions for our customers Initiate customer loans Contact customers about past due payments Work rotating shifts and some Saturdays. You will have Sundays off! As a Customer Service Representative you will need to bring: Excellent customer service skills Cash Handling experience Ability to operate computers and standard office equipment preferred Safe, secure, reliable transportation and a valid driver's license and maintain auto insurance Ability to work with minimal supervision Reliable attendance is an essential requirement of the position Must be at least 18 years of age Must have proof of eligibility to legally work in the United States Ability to work in our Manhattan KS office on occasion. We offer our Customer Service Representatives: Monthly bonus program Steady hours, Paid Time Off, Paid Holidays BENEFITS: 401(k) Dental insurance Employee assistance program Health insurance Health savings account Life insurance Paid time off Referral program Vision insurance *Benefits available to full time employees. Each benefit available at varying lengths of employment. ABOUT THE COMPANY QCHI (LendNation) is a leading customer-focused provider of convenient financial solutions that meet the immediate needs of mainstream consumers. With more than 30-years of experience, QCHI has grown to become a trusted leader in the Alternative Financial Services marketplace, primarily providing credit options for consumers under-served by traditional banking institutions. Additionally, they have expanded services to include small businesses. Operating in the specialty finance industry, QCHI provides services through a network of approximately 230 branches in the United States and online in the U.S. under the brands LendNation and 310-Loan in Canada. QCHI provides consumers easy and hassle-free access to a variety of short-term loans as well as additional services such as check cashing and bill pay. Knowing that today's customer seeks convenient options and speed, QCH's products and services are focused on providing the financial solutions customers need and appreciate. The specialty finance consumer loan industry is rapidly evolving as customers search for greater convenience through online transaction capabilities and a broader spectrum of loan products. To meet these customer needs, improvements in technology, product/process development and innovation are critical to gaining market share and competitive scale. Geographically, QCHI's headquarters is based in Lenexa, Kansas. QCHI has approximately 700 employees across the United States. Learn more about QCHI (aka QC Holdings and LendNation) at our website www.qchi.com/company. This is a full time entry-level position that has great potential for the right person! We are looking for a team player with a mature work ethic, integrity, achieving personality and exceptional customer service skills! QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative
    $27k-35k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Josh Salmans-State Farm Agent

    Customer service representative job in Junction City, KS

    Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Josh Salmans - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 8d ago
  • NUTRITIONAL INSIDE SALES REPRESENTATIVE

    McShares Inc.

    Customer service representative job in Salina, KS

    Job Description Reports To: Business Unit Manager - Nutritional Market Segment About REPCO: At REPCO, we specialize in providing high-quality ingredient systems and technical solutions to the food, beverage, and nutritional industries. For decades, our customers have trusted us for responsive service, technical expertise, and commitment to doing business the right way. We combine a science-based approach with genuine partnership to help our customers innovate, improve performance, and deliver products that consumers love. Position Overview: The Inside Sales Representative for the Nutritional Market Segment plays a key role in supporting customer relationships, developing new business opportunities, and ensuring our customers receive exceptional service. This role blends technical product understanding with proactive communication and sales coordination to drive growth in REPCO's nutritionally focused market segment. Key Responsibilities: Serve as the primary internal contact for assigned nutritional customers and prospects. Collaborate with customer service, the business unit leader, and utilize online tools to identify, qualify and develop new sales opportunities. Prepare and follow-up on quotations, technical data, and sample requests. Work closely with R&D, operations, and customer service to ensure accurate and timely order fulfillment. Maintain detailed records of customer interactions, opportunities, and forecasts in the CRM system. Support marketing initiatives, trade show planning, and digital outreach related to the nutritional market. Analyze customer usage, trends, and feedback to identify potential areas for growth or improvement. Uphold REPCOS's standards of professionalism, responsiveness, and technical integrity in all communications in alignment with our Core Values. Occasional travel to attend trade shows (approximately ≤ 10% travel) . Qualifications: Bachelor's degree in food science, nutrition, business, or a related field preferred. 5+ years of experience in inside sales, customer support, or account coordination (experience in the food or nutrition industry preferred). Strong written and verbal communication skills; comfortable engaging with both technical and commercial teams. Proficient in CRM systems, Microsoft Office (Word, Excel, Outlook, TEAMS) Highly organized with attention to detail and a sense of urgency. Team oriented, adaptable, and motivated to contribute to a growing, customer-focused company. Our Core Values: At REPCO, we succeed by living our values every day: Safety: We always foster a safe work environment and manufacture food products that protect employees, co-workers, and customers. Quality: We exceed customer expectations for products and services through reliable, maintainable and sustainable standards. Integrity: We are honest and fair with our customers, suppliers and each other. Respect: We recognize that we are all individuals and differ because of that. We treat each other, our customers and our suppliers with politeness, dignity and are always considerate towards one another. Excellence: We are accountable for our actions and through continuous improvement we ensure a sound company for the future. Why Join REPCO? Opportunity to work in a company where your ideas and efforts make a visible impact. Supportive team environment with deep technical expertise. Competitive compensation and benefits package. A mission-driven culture that values quality, collaboration, and long-term relationships. REPCO provides a drug-free workplace and is an EEO employer
    $40k-65k yearly est. 10d ago
  • Service Advisor

    Midway Motors 3.7company rating

    Customer service representative job in McPherson, KS

    Midway Motors Auto Group is looking for a Service Advisor to join our team in McPherson. This is one of the most challenging and rewarding roles in the dealership. Our Service Advisors are the heartbeat of the service department-balancing sales, customer care, organization, and constant communication. We are looking for someone with exceptional customer service skills, who stays calm and professional under pressure, and who can multi-task in a fast-paced environment. If you love helping people, enjoy problem-solving, and want a role that truly makes a difference, you'll thrive here. We serve the best customers around, and your work directly impacts their experience. ROLE & RESPONSIBILITIES Customer Experience & Communication Warmly welcome customers upon arrival and gather the information needed to identify repair and maintenance needs. Clearly explain recommended services, repair processes, and associated costs. Provide guidance on proper vehicle care and the importance of manufacturer-recommended maintenance. Maintain the highest standards of customer satisfaction and professionalism. Ensure customers are aware of current promotions, services, and dealership offerings. Service Coordination & Sales Manage incoming phone calls, appointment requests, and questions regarding work in progress. Schedule service appointments and gather customer/vehicle information prior to arrival. Sell maintenance services including lubrication, inspections, and manufacturer-required repairs. Accurately document customer concerns and vehicle issues on work orders. Assign repair tasks to technicians based on skill, availability, and workload. Review previous inspections and recommend necessary repairs based on findings and vehicle condition. Prepare precise and transparent estimates for labor and parts. Daily Workflow Management Coordinate payment method and obtain credit approval when required. Monitor work progress throughout the day and promptly update customers on changes in cost or timing. Verify warranty coverage before repairs begin. Review completed work orders for accuracy and closure per established procedures. Ensure vehicles are parked securely, locked, and properly tagged. Participate in quality control efforts to prevent rework and ensure customer satisfaction. Maintain a clean and professional work area and appearance. Perform additional tasks as required by management. Requirements Job Qualifications BASIC QUALIFICATIONS (EDUCATION, EXPERIENCE, CERTIFICATIONS, LICENSES) High School Diploma or equivalent Minimum of 1-year relevant experience Valid driver's license with satisfactory Motor Vehicle Report (MVR) PREFERRED QUALIFICATIONS Three or more years sales experience in the automotive industry Previous work experience working directly with the public, selling or influencing others, establishing and maintaining interpersonal relationships, and communicating with persons outside the organization via phone, face-to-face, email and/or social media. Attention to detail Customer-focused with the ability to communicate directly with customers, explaining vehicle details, recommendations and costs Using computers and computer systems (including hardware and software) to enter data and process information Cooperative spirit that requires being pleasant with others on the job and displaying good-natured, cooperative attitude; being sensitive to other's needs and feelings while being understanding and helpful Professional appearance and work ethic Self-motivated, goal-oriented, and ability to work within a fast-paced environment PHYSICAL DEMANDS These physical demands are representative of the physical requirements necessary for an employee to successfully perform the essential functions of the job. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job. While performing the responsibilities of the job, the employee is required to talk and hear. The employee is often required to walk, sit, stand, reach with arms and hands, use his/her hands and fingers, to handle or feel. The employee is occasionally required to climb or balance, and to stoop, kneel, crouch or crawl. Employee will frequently lift less than 10 pounds, occasionally lift 25 pounds, and rarely lift 50 pounds. Vision abilities required by this job include close vision. WORK ENVIRONMENT While performing the responsibilities of the job, these work environment characteristics are representative of the environment the employee will encounter. Reasonable accommodations may be made to enable people with disabilities to perform the essential functions of the job. While performing the duties of this job, work will be carried out mostly in an office setting. However, the employee will also be required to occasionally work outside, possibly in inclement weather. The noise level in the office is usually quiet and moderate to loud in the shop environment. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Salary Description $50,000 per year plus bonus opportunities.
    $50k yearly 44d ago
  • Customer Service Representative - Salina, KS

    Kedia Corporation

    Customer service representative job in Salina, KS

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $27k-35k yearly est. 7h ago
  • Customer Service Representative

    Quipt Home Medical

    Customer service representative job in Salina, KS

    Job DescriptionDescription: Quipt Home Medical is a rapidly growing leader in the provision of clinical respiratory equipment and service in the durable medical equipment industry. We are looking for driven individuals to come grow with us. Position: Customer Service Representative Position Reports To Branch Manager/CSR Director Position Summary As a Customer Service Representative, you are a direct point of contact for any patient, care giver, referral source, or commercial account that contacts Care Medical either in person, over the telephone or via the internet, to provide equipment and/or services. All CSSs are able to interact with customers to provide information in response to inquiries about products or services and to handle and resolve any complaints. A CSS is to receive, qualify, and process, according to procedure, all customer orders in a timely, efficient, accurate, and courteous manner. A CSS is often involved in investigating and responding to customer inquiries regarding shipments, products, deliveries and complaints. Let's start with what's important to you. The Benefits..... Medical Insurance- multiple plans to choose from Dental & Vision Insurance Short Term Disability & Long Term Disability Options Life Insurance Generous PTO plan Paid Holidays 401K 401K match Competitive Pay Essential Responsibilities: Have a comprehensive understanding of the following: All products we carry Companywide Policies, Procedures, Standards, Specifications, Guidelines and Training Programs Basic Brightree Functions Proper Intake Procedures Insurance Verification and Eligibility CMN Requirements and Prior Authorizations Documentation Requirements of the Equipment Patient's Financial Responsibilities (Deductible, Co-Insurance, Co-Pay, ABN/Upgrade) Difference Between Verbal, Written and WOPD orders Complaint Resolution Procedures Answers the telephone using the company's professional greeting and taking complete, accurate and detailed messages. Transfers callers to appropriate person or voice mail number. Greets all visitors coming on their arrival. Ensure that they are properly directed to the appropriate personnel who might assist them. Distributes mail daily and monitors the fax machine for incoming transmissions. Distributes correspondence to appropriate personnel or mailbox depending on the priority of the correspondence. Qualify orders by identifying the customer's diagnosis and insurance coverage and ensure verification of the necessary insurance reimbursement information to process the third party billing when appropriate. Informs customers of financial responsibility. Inputs customers' orders or changes into the computer system timely. Processes work order and necessary paperwork as well as prescriptions for physicians. Arranges for convenient customer delivery/pickup time with patient and/or caregivers. Conveys orders to Clinical Specialists and/or delivery personnel. Handles customer complaints courteously using appropriate techniques, problem solving skills and follow-up logs. Audits, confirms and files all deliveries, pick-up or exchange paperwork daily. Reviews various edit reports to assure accuracy. Tracks active rentals, automatic reorders, and concentrator maintenance, processing in a timely as per policy and procedure. Obtains appropriate prior authorization number and time frame from appropriate third party payer. Logs information into database. Obtains verbal and written orders from physicians, discharge planners and other healthcare professionals as needed. Ensure that all assigned procedures, including but not limited to, billing, posting, insurance, denials, inquiries, orders, and paperwork are processed in an accurate and timely manner. All patient files and information are maintained and current at all times. Participates in company training programs Demonstrates excellent oral and written communication skills with referrals, handling complaints and qualifying orders. Timely filing of all necessary paperwork into patient charts. Assist in working various computer reports for quality assurance. Instruct the customer or caregiver in the proper and safe use of all equipment delivered in the store and provide each customer with the appropriate PIC sheet or other instructional material. Obtain required signatures and provide customers with a copy of the signed Delivery and Customer Information Checklists. Strict adherence to all company policies and procedures. Performs schedules hours, staggered shifts in accordance to the needs of the company. Perform all above duties in other company locations when required. May perform other duties not specifically listed in this position description as assigned by supervisor. Continually strive to develop your knowledge and skills in all areas of your job. Requirements: Position Qualifications High School Diploma or equivalent Previous experience in a Clerical or Customer Service environment Knowledge of Microsoft Office (Word, Excel) etc. Proficient general office skills (typing, computer, fax, filing, multiple phone line) Neat personal appearance with pleasing manner and interpersonal skills · Strong communication skills with capacity to make independent decisions · Medicare/Medicaid and insurance billing, bookkeeping or medical office experience preferred Continuing Education As designated by management to include company in services and off-site training programs as appropriate to industry and position. FLSA Status Non-Exempt Licenses, etc. None
    $27k-35k yearly est. 30d ago
  • Customer Build Specialist

    Valmont Industries, Inc. 4.3company rating

    Customer service representative job in Salina, KS

    1100 North Ohio St Salina Kansas 67401-2403 **_Why Valmont_** **We're Here to Move the World Forward.** Valmont impacts millions of people around the world every day, yet they might not realize the many ways. Our technology is helping feed the growing population, supplying the world with more reliable energy and access to renewables, enhancing connectivity in remote and urban locations to create a sustainable future and so much more. Simply put, Valmont is advancing agricultural productivity and reimagining vital infrastructure to make life better. Join a _Fortune_ 1000 company that respects hard work, honors diversity and invests in our employees as we focus on creating the world of tomorrow, today. _We are the modern workforce_ . Are you ready to move the world forward? Apply now. **Essential Functions:** **Responsible for inspecting material to ensure that products meet established quality standards and quantities are correct for each order** **Bundle, crate, box, build, wrap products to be shipped to protect the finished product from freight damage. Load truck with finished product.** **Ability to wear all required personal protective equipment (PPE) and work both in a non-temperature-controlled environment and outdoors** **Other duties as required and/or assigned** **Important Details about the Role:** **The employee is responsible for own work** **Must be able to work as a team with other employees to complete job** **The employee must maintain a safe and productive environment producing a quality product which is shipped complete and on time to satisfy the needs of the customer** **Ability to work with wood and small hand tools such as tape measures, saws, drills, riveters, and nail guns** **The employee has a direct impact on safety, quality, productivity, TME (total manufacturing expenses), and customer satisfaction** **This position will report to the Shipping Supervisor** **Required Qualifications of Every Candidate:** **The ability to calculate simple mathematics and interpret shop drawings** **High School Diploma or GED** **One year experience working in a fast-paced manufacturing environment** **Ability to accurately perform basic arithmetic calculations** **Ability to read and work with prints, drawings, and work documents** **Ability to accurately take measurements using close tolerance measuring instruments** **Acceptable attendance and prior employment record** **Ability to work in a ream environment with a diverse group of people** **Ability to pay attention to detail and follow work instructions** **Wear required personal protective equipment and follow facility safety regulations** **Maintain a safe and productive environment** **Highly qualified candidates will also possess:** **1-3 years of experience in a shipping/receiving position** **Familiarity with radial saws, hand tools, overhead cranes, and general shop safety** **The ability to pay attention to detail and follow work instructions** **The ability to communicate and interact with coworkers in a positive manner** **Must be a person of passion and integrity who has the drive to excel and deliver exceptional results** **Must have a high awareness for safety at all times** **Benefits** Valmont offers employees and their families a comprehensive Total Wellbeing benefit package to ensure their individual and family's overall wellness needs are met. Some offerings are dependent upon the role, work schedule, or location and can include the following: + Healthcare (medical, prescription drugs, dental and vision) + 401k retirement plan with company match + Paid time off + Employer paid life insurance + Employer paid short-term and long-term disability including maternity leave + Work Life Support + Tuition Reimbursement up to $5,250 per year + Voluntary programs like tobacco cessation, Type 2 diabetes reversal, one-on-one health coaching, mortgage services and more Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. If you have a disability and require any assistance in filling out the application for employment email *************************. 2026-01-01 **Valmont offers employees and their families a comprehensive Total Well-Being benefit package to ensure their individual and family's overall wellness needs are met.** **Benefits include:** **Medical, dental, and vision insurance** **Generous Paid Time Off** **Employer paid life insurance** **Employer paid short-term and long-term disability** **Retirement Plans** **Dependent Care** **Employee Assistance Programs** **Voluntary programs like tabaco cessation** **All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.** **Valmont does not discriminate against any employee or applicant in employment opportunities or practices on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status, disability or any other characteristic protected by law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.** Valmont is here to modernize vital infrastructure and increase agricultural productivity, sustainably and reliably. We galvanize steel to last a century with minimal environmental impact. We modernize irrigation to feed a growing population by utilizing the latest technology. We harden the electrical grid to enable the delivery of reliable power to millions of homes around the world. And we help make communities everywhere safer, cleaner and more connected through our smart infrastructure technology. Valmont serves two primary markets - agriculture and infrastructure - and seven diverse product lines: Utility, Lighting and Transportation, Telecom, Solar, Coatings, Irrigation and Ag Tech. We manufacture products in 85 facilities spread across six continents, and we do business in 100 different countries. That's what Valmont does. We conserve resources and improve life, finding ways to make innovation and technology beneficial in the real world. + That's the value we add.
    $32k-36k yearly est. 40d ago
  • Customer Service Rep

    Domino's Franchise

    Customer service representative job in McPherson, KS

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years of age or older. General Job Duties For All Store Team Members · Operate all equipment. · Stock ingredients from delivery area to storage, work area, walk-in cooler. · Prepare product. · Receive and process telephone orders. · Take inventory and complete associated paperwork. · Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills · Ability to comprehend and give correct written instructions. · Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills · Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). · Must be able to make correct monetary change. · Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. · Ability to enter orders using a computer keyboard or touch screen. Work Conditions EXPOSURE TO · Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. · In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. · Sudden changes in temperature in work area and while outside. · Fumes from food odors. · Exposure to cornmeal dust. · Cramped quarters including walk-in cooler. · Hot surfaces/tools from oven up to 500 degrees or higher. · Sharp edges and moving mechanical parts. SENSING · Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. · Depth perception. · Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. Additional Information PHYSICAL REQUIREMENTS, including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4". Walking For short distances for short durations Sitting Paperwork is normally completed in an office at a desk or table Lifting · Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. · Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. · Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying · Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. · Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. · Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing · To move trays which are placed on dollies. · A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push. · Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending · Forward bending at the waist is necessary at the pizza assembly station. · Toe room is present, but workers are unable to flex their knees while standing at this station. · Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. · Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching · Reaching is performed continuously; up, down and forward. · Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. · Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. · Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks · Eye-hand coordination is essential. Use of hands is continuous during the day. · Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. · Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. · Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. · Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $27k-35k yearly est. 1d ago
  • Nutritional Inside Sales Representative

    McShares Inc.

    Customer service representative job in Salina, KS

    Reports To: Business Unit Manager - Nutritional Market Segment About REPCO: At REPCO, we specialize in providing high-quality ingredient systems and technical solutions to the food, beverage, and nutritional industries. For decades, our customers have trusted us for responsive service, technical expertise, and commitment to doing business the right way. We combine a science-based approach with genuine partnership to help our customers innovate, improve performance, and deliver products that consumers love. Position Overview: The Inside Sales Representative for the Nutritional Market Segment plays a key role in supporting customer relationships, developing new business opportunities, and ensuring our customers receive exceptional service. This role blends technical product understanding with proactive communication and sales coordination to drive growth in REPCO's nutritionally focused market segment. Key Responsibilities: Serve as the primary internal contact for assigned nutritional customers and prospects. Collaborate with customer service, the business unit leader, and utilize online tools to identify, qualify and develop new sales opportunities. Prepare and follow-up on quotations, technical data, and sample requests. Work closely with R&D, operations, and customer service to ensure accurate and timely order fulfillment. Maintain detailed records of customer interactions, opportunities, and forecasts in the CRM system. Support marketing initiatives, trade show planning, and digital outreach related to the nutritional market. Analyze customer usage, trends, and feedback to identify potential areas for growth or improvement. Uphold REPCOS's standards of professionalism, responsiveness, and technical integrity in all communications in alignment with our Core Values. Occasional travel to attend trade shows (approximately ≤ 10% travel) . Qualifications: Bachelor's degree in food science, nutrition, business, or a related field preferred. 5+ years of experience in inside sales, customer support, or account coordination (experience in the food or nutrition industry preferred). Strong written and verbal communication skills; comfortable engaging with both technical and commercial teams. Proficient in CRM systems, Microsoft Office (Word, Excel, Outlook, TEAMS) Highly organized with attention to detail and a sense of urgency. Team oriented, adaptable, and motivated to contribute to a growing, customer-focused company. Our Core Values: At REPCO, we succeed by living our values every day: Safety: We always foster a safe work environment and manufacture food products that protect employees, co-workers, and customers. Quality: We exceed customer expectations for products and services through reliable, maintainable and sustainable standards. Integrity: We are honest and fair with our customers, suppliers and each other. Respect: We recognize that we are all individuals and differ because of that. We treat each other, our customers and our suppliers with politeness, dignity and are always considerate towards one another. Excellence: We are accountable for our actions and through continuous improvement we ensure a sound company for the future. Why Join REPCO? Opportunity to work in a company where your ideas and efforts make a visible impact. Supportive team environment with deep technical expertise. Competitive compensation and benefits package. A mission-driven culture that values quality, collaboration, and long-term relationships. REPCO provides a drug-free workplace and is an EEO employer
    $40k-65k yearly est. Auto-Apply 40d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Salina, KS?

The average customer service representative in Salina, KS earns between $24,000 and $40,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Salina, KS

$31,000

What are the biggest employers of Customer Service Representatives in Salina, KS?

The biggest employers of Customer Service Representatives in Salina, KS are:
  1. Community Choice Financial
  2. Quipt Home Medical
  3. Cargill
  4. TMX Finance Holdings Inc
  5. DCC plc
  6. Kedia Corporation
  7. Pizza Hut
  8. Domino's Pizza
  9. Domino's Franchise
  10. Quipt Home Medical, Corp
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