Customer service representative jobs in San Angelo, TX - 44 jobs
All
Customer Service Representative
Sales Associate And Customer Service
Customer Support Specialist
Service Representative
Customer Advisor
Customer Service Desk
Customer Relations Representative
Bilingual Sales Representative
Member Service Representative
Account Representative
Service Advisor
Customer Service Supervisor
San Angelo 02 Drug - Customer Service Rep - Part-Time
H-E-B 4.7
Customer service representative job in San Angelo, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a CustomerServiceRepresentative, you'll be responsible for providing a well-stocked and well-maintained department while providing superior customerservice. You'll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customerservice. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* a high school diploma
* communication and interpersonal skills
* ability to work in a fast-paced environment
What is the work?
Stocking:
* Stocks and rotates items as needed
* Assists with inventory control; loads, unloads, and moves product
* Organizes, cleans, and prepares back area for the night crew and incoming trucks
* Organizes merchandise on pallets to make the department presentable to the public
* Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
* Maintains standards in shrink, safety, inventory control, and sanitation
* Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
* Builds, stocks, maintains, and takes down store displays
* Performs the duties of CustomerService Assistant as needed
CustomerService:
* Provides superior customerservice
* Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
Sales:
* Merchandises product effectively
* Uses suggestive selling techniques to meet customer needs and build department sales
Food Safety / Sanitation:
* Cleans and sanitizes sales floor, display cases, prep areas, and equipment
* Properly handles and maintains the operation of all equipment
* Complies with departmental SOPs and store operating procedures
Additional Department-Specific Responsibilities / Pre-requisites:
* Beauty:
Knowledge of beauty and cosmetic aids
* Drugstore / General Merchandise:
Prepares tags and signs as needed
* Grocery:
Organizes, cleans, and prepares back area for the night crew and incoming trucks
Prepares tags and signs as needed
* Texas Backyard:
Passion for outdoors
Ability to complete Green Thumb training (H-E-B internal training)
* Entertainment:
Knowledge in the audio / video field
Knowledge of specialty products, movies, music, electronics, and video games
What is your background?
* Minimum age 18 (mandatory)
* High school diploma (or equivalent)
* Completion of Company Orientation and Safety Training (upon hire)
Do you have what it takes to be a fit as an H-E-B CustomerServiceRepresentative?
* Strong customerservice skills
* Communication and interpersonal skills
* Reading and writing skills
* Planning and organizing skills
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Perform the following, based on your Department
Beauty:
* Constantly* reach at waist, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, pivot, pinch, perform fine motor movements
* Occasionally* sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist, push / pull with arms
* Occasionally be exposed to cold, loud noise, and wet conditions
* Demonstrate the ability to lift 30 lbs, and manage in excess of 30 lbs
Drugstore / General Merchandise:
* Constantly* reach at waist, pivot, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar / radial deviation, extend and flex wrists
* Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
* Occasionally be exposed to cold, loud noise, and wet conditions
* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
Grocery:
* Constantly* reach at waist, pivot, grasp
* Frequently stand, walk, reach at shoulder, reach at knee, stoop, push / pull with arms, pinch, perform fine motor movements, ulnar/ radial deviation, extend and flex wrists
* Frequently be exposed to cold conditions
* Occasionally sit, reach at overhead, reach at floor, bend, squat, crouch, kneel, climb stairs, climb ladders, twist
* Occasionally be exposed to loud noise, and wet conditions
* Demonstrate the ability to lift 65 lbs, and manage in excess of 135 lbs
Texas Backyard:
* Constantly* reach at waist, grasp
* Frequently stand, walk
* Occasionally reach at overhead, reach at shoulder, reach at knee, reach at floor, bend, stoop, squat, crouch, kneel, climb stairs, climb ladder, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet conditions and loud noise
* Frequently be exposed to ambient temperatures
* Demonstrate the ability to lift 65 lbs, and manage in excess of 65 lbs
Healthy Living:
* Constantly* stand, reach at shoulder, reach at waist, pivot, grasp, pinch
* Frequently walk, reach at overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, cervical flexion
* Occasionally bend, crawl, climb stairs, twist, push / pull with arms, perform fine motor movements
* Occasionally be exposed to cold, loud noise, and wet conditions
* Must be able to lift 50 lbs, and manage in excess of 50 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
06-2019
$28k-33k yearly est. 3d ago
Looking for a job?
Let Zippia find it for you.
Customer Advocate I
Health Care Service Corporation 4.1
Customer service representative job in San Angelo, TX
Customer Relations Representative - State Farm Agent Team Member
Tim Smith-State Farm Agent
Customer service representative job in San Angelo, TX
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k)
ABOUT OUR AGENCY:
For the past 10 years, our agency has been proud to serve the community with a dedicated team of 8 professionals. We value teamwork, growth, and creating an environment where people enjoy coming to work each day.
Team members benefit from a 401K plan, occasional free coffee and food, team outings, and a fully stocked fridge and pantry to keep you fueled throughout the day.
Our office is family-run, my wife Britni works alongside me and our youngest son has recently joined the agency while also competing on the Hardin Simmons University tennis team. Outside the office, we enjoy paddle boarding, playing tennis, pickleball, golf, and spending time with our two dogs and cat.
If youre looking to grow in your career with a supportive, family-oriented agency that works hard and enjoys time together, wed love to connect with you!
ROLE DESCRIPTION:
As a Customer Relations Representative - State Farm Agent Team Member with Tim Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Manage customer inquiries and resolve issues.
Maintain client records and update information as needed.
Assist with customer retention strategies.
Coordinate with other departments to ensure customer satisfaction.
QUALIFICATIONS:
Strong communication and problem-solving skills.
Experience in customerservice preferred.
Ability to handle high-stress situations calmly.
$28k-38k yearly est. 29d ago
Customer Sales Advisor - San Angelo, TX
The Goodyear Tire & Rubber Company 4.5
Customer service representative job in San Angelo, TX
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service.
You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment.
We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but not be limited to: Help drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through understanding their needs Understand and be able to describe all warranties, advertising, and promotion of products and services Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
Make recommendations to guests based on manufacturing recommendations Promote self-development by utilizing Company provided training tools Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications: Prior guest service experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: High School Diploma or GED Previous Automotive Guest Service experience Previous Tire Sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Commitment to following established safety policies and procedures Application ProcessWithin 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
If you pass, you'll receive an invitation to schedule a phone or in-person interview.
Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, CustomerServiceRepresentative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist
$28k-40k yearly est. Auto-Apply 1d ago
Customer Support Specialist 1
Faithful Financial Co
Customer service representative job in Ballinger, TX
Want to Work from Home and Help People Every Day?
We're on the lookout for warm, helpful folks to join our team as Remote CustomerServiceRepresentatives ! If you love chatting with people and want a job that fits your life, this one's for you.
What You'll Be Doing:
Answering calls from awesome customers and donors
Logging info accurately
Helping people feel heard and supported
Requirements
Tech Stuff You'll Need:
Windows 11 PC (no Macs or Chromebooks)
8 -16 GB RAM
Dual monitors (you can get these later)
USB noise -canceling headset (not required yet)
Hardwired internet (not required yet)
Benefits
What We Offer:
$12-$15/hr starting
Growth potential through performance
Work -from -home convenience
A collaborative and supportive remote culture
$12-15 hourly 6d ago
Bilingual Sales Representative (52855)
Mobilelink Usa
Customer service representative job in San Angelo, TX
Mobilelink-Bilingual Sales Advocate
With over 500 Cricket stores, Mobilelink is Cricket's largest authorized wireless retailer in the United States, and we want you to join us as a Sales Advocate.
Our Bilingual Sales Advocates have unlimited earning capacity with our lucrative commission plans. We will provide you with the training and tools needed to be successful in this position. Sales Advocates serve our customers by providing the right solutions for their needs. We provide a career path that is truly defined to offer maximum potential for upward mobility into leadership. Join the community and forge your own sales path today!
Why Join the Mobilelink Family?
Unlimited earning potential
Unlimited growth potential
PTO after 90 days.
Dental Insurance
Health insurance
Vision insurance
Company-paid Life Insurance
Role Responsibilities:
Provide extraordinary customerservice by being compassionate towards and understanding their needs.
Build value by offering tailored and thoughtful solutions to fit each person, family, or business.
Represent our Company and the Cricket brand with the utmost professionalism and courtesy.
Assist our leaders with store operations and duties.
Achieve sales goals and KPIs (which can lead to that much-needed extra bonus payment).
#CB
Qualifications
Job Qualifications:
Must be fluent in two or more languages. This specific position requires English and Spanish.
Clear communication skills- Attitude and technical aptitude.
Commitment to exemplary customerservice, honesty, and integrity
A background in retail sales is helpful, but not required.
At least 18 years old and legally able to work in the United States without restrictions.
Ability to work a minimum of 32 hours per week including evenings, weekends, and holidays.
Strong Social Media presence preferred.
Must have reliable transportation to the location.
Must live within 30 minutes of home store location with the flexibility to work at multiple locations within a district as needed.
Ability to operate a personal computer.
Adhere to the Team Color policy while maintaining a neat and professional appearance.
Working Conditions:
Ability to lift up to 10 pounds.
Ability to bend, squat, and stretch for purposes of inventory and stocking.
Require to stand for long periods of time in order to provide the best customerservice (with or without reasonable accommodation).
Ability to work in a fast-paced environment.
Ability to follow instructions to completion.
Problem solves under pressure.
$33k-52k yearly est. 3d ago
Service Advisor
Lithia & Driveway
Customer service representative job in San Angelo, TX
Dealership:L0116 All American Chrysler Dodge Jeep Ram FIAT of San AngeloAll American Chrysler Jeep Dodge Ram of San Angelo
Helping satisfied customers drive away with a smile on their face is what we do - join a team focused on earning customers for life!
Providing the best in class automotive service.
The fourth largest auto dealership group in the country with over 400 locations, Lithia Motors is about providing customers with an honest, simpler experience, all the while working in a positive team environment.
Responsibilities:
The Service Advisor presents a friendly, professional greeting to customers and helps identify, confirm and offer resolution to customer concerns. They serve as the communicator between customer and technician; ensuring the customer's needs are understood by the technician and the needed and recommended service/repairs are understood by the customer.
Qualifications:
Communication skills - communicates effectively with others.
Time management - managing one's own time and time of others.
Typing - ability to type efficiently in order to enter repair orders.
Basic computer & cost calculation skills.
Acceptable driving record and a valid driver's license in your state of residence.
We offer best in class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
$40k-71k yearly est. Auto-Apply 60d+ ago
Customer Advocate I
HCSC 4.5
Customer service representative job in San Angelo, TX
At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.
Job Summary
Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 85% of the scheduled time on the phone according to business need.
JOB REQUIREMENTS:
* High school diploma OR GED.
* 6 months customerservice experience OR 6 months experience in an office environment.
* Data entry and/or typing experience.
* Interpersonal, verbal and written communication skills.
* Analytical and organizational skills and independent decision making skills.
* Ability to spend approximately 90% of the scheduled time on the phone according to business needs and sit for long periods of time with scheduled breaks.
PREFERRED JOB REQUIREMENTS:
* 9 months customerservice experience.
* Experience working with various lines of business, i.e. CDHP, Medicare, Wellness, and Disease Management.
* Knowledge of medical terminology and anatomy.
* Proven ability to learn quickly and adapt to change.
* Referral preference given to applicants able to take and meet testing criteria.
This role will start 100% onsite in office, however, does have the possibility of a flex schedule after 1 year which is 1 week in office, 2 weeks work from home after training and based on performance. The schedule is Monday -Friday 8am-5pm CST and you cannot miss any time during training for the first 12 weeks of employment. The pay starts at $17.75/hour and progresses rapidly with regular increases up to $20.75 after 18 months.
#LI-TB1
#INKT
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
Pay Transparency Statement:
At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting **************************************
The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.
HCSC Employment Statement:
We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics.
Base Pay Range
$17.75 - $28.39
Exact compensation may vary based on skills, experience, and location.
$17.8-28.4 hourly Auto-Apply 2d ago
Customer Service Representative Celebration Advisor - Hiring ASAP
WB Liquors & Wine
Customer service representative job in San Angelo, TX
URGENTLY HIRING!
There are tons to learn about liquor, beer & wine and have some fun along the way!
Immediate Hire
Always looking for smiling faces and those that are excited to learn and grow with our Team!
Are you enthusiastic, outgoing and motivated? Do You smile all the time? Do you possess a customer-first ethic and attitude? Do you enjoy working in a fun and family-friendly atmosphere? We are currently seeking an upbeat, responsible and customer-oriented CustomerServiceRepresentative Celebration Advisor to join our team!
Who are we?
WB Liquors is a Texas-based, family-owned liquor store with extensive selection of liquor, beer, wine, and spirits since the 1960s. Our goal is to provide customers with quality products and exceptional customerservice!
Why work with us?
We offer competitive pay and benefits, and we are closed on Sundays which gives everyone the opportunity to relax or take care of family and personal commitments. As a liquor store, we provide consistent employment in a changing job market. Our team is driven by celebration and creates a fun and exciting work environment! Come join the team as one of our CustomerServiceRepresentative Celebration Advisors!
Benefits:
Sundays off!
Out by 9:15pm daily
Bonus/Incentive potential
Holiday Pay!
Potential for Vacation after 6 months
Employer matched 401(k) plan
The right candidate will be willing and able to:
Have a smiling face and happy disposition
Communicate effectively and courteously with all customers
Effectively use an integrated cash register and follow cash handling procedures
Perform closing register procedures and make cash drops
Assist in posting specials and promotions, checking-in vendors, setting and stocking product
Requirements:
Must be at least 21 years of age.
Must be able to work a flexible schedule including evenings, weekends, and some holidays.
Ability to lift up to 50 lbs.
Extra Awesome:
1 year of retail experience or customerservice experience
Prior liquor, beer and wine knowledge is super awesome!
What are you waiting for? Come join the Team!
WB Liquors is proud to be an Equal Opportunity Employer.
Work schedule
10 hour shift
Weekend availability
On call
Holidays
Day shift
Night shift
Overtime
Benefits
401(k)
$26k-34k yearly est. 60d+ ago
Customer Service / Front Desk SR
Trufit Athletic Clubs 3.7
Customer service representative job in San Angelo, TX
Requirements
High School Diploma or GED required.
Schedule flexibility to include evenings and weekends.
Previous front desk experience.
Proficient in Microsoft Office.
Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.
$18k-25k yearly est. 27d ago
Telecommunications Service Representative
1St. Community Federal Credit Union 4.0
Customer service representative job in San Angelo, TX
Under general supervision, and in accordance with established policies and procedures, provides a high quality of member service in receiving and directing calls, answering questions, transferring funds, sending and receiving loan applications. Performs related clerical duties.
PRIMARY DUTIES
Represents the credit union in a courteous and professional manner. Furnishes prompt, efficient, and accurate service.
Follows the expectations set in the Member Service Values.
Consistently looks for ways to help members identify their financial service needs and maintains extensive knowledge of all credit union services in order to facilitate cross selling.
Receives incoming calls and directs them to the appropriate personnel. Receives telephone calls related to loans and member services. Answers questions and research problems as requested.
Assists members on the telephone, providing services such as answering questions, transferring money between accounts, providing balances, taking requests for commercial money orders and bank wires, etc.
Sets up and mails monthly check withdrawals as requested by members. Sets up and mails Term Share Certificate dividend checks.
Posts commercial money orders.
Assists members and potential members, answers questions, quotes rates, provides balances, researches and resolves problems related to member services and accounts.
Provides verifications of deposits to mortgage companies.
Receives loan requests by telephone, mail or receives information from a loan officer. Ensures loan application is current, and that all information is complete.
Opens a variety of accounts, such as savings, checking, term share certificates, money market accounts, IRAs, and club accounts. Signs members up for services such as direct deposit, Texas Teller, CU Easy, Bill Payer, and Master Money debit card. Provides information on all relevant products and services.
Sets up and maintains loan files, prints necessary forms, explains forms and terms to member, posts loan, disburses funds. Follows up on loan documents which have not been returned. Communicates with loan officer and member as necessary.
Monitors loans to ascertain that all documents, files, and computer records are accurate and complete.
Orders checks for members.
Balances all work daily.
Performs a variety of clerical work related to loans and member services and provides clerical support to loan officers. Examples include typing, word processing, producing reports, faxing, photocopying, completing forms and filing.
Receives requests to close member accounts. Reviews accounts for problems or holds, and forwards form to Telecommunications department.
Complies with all applicable laws and regulations.
Continues education of credit union philosophy and principles and meets compliance training requirements to include Bank Secrecy annually.
Qualifications
Education: High school diploma or equivalent.
Experience: Two years of public contact experience in customerservice, preferably in a financial institution.
$30k-34k yearly est. 3d ago
Supervisor, Healthcare Customer Service
Performant 4.7
Customer service representative job in San Angelo, TX
ABOUT MACHINIFY:
In October 2025, Machinify acquired Performant and we are now part of the Machinify organization. Machinify is a leading healthcare intelligence company with expertise across the payment continuum, delivering unmatched value, transparency, and efficiency to health plans. Deployed by over 75 health plans, including many of the top 20, and representing more than 170 million lives, Machinify's AI operating system, combined with proven expertise, untangles healthcare data to deliver industry-leading speed, quality, and accuracy. We're reshaping healthcare payment through seamless intelligence.
ABOUT THE OPPORTUNITY:
Hiring Range: $50000 - $60000
The Healthcare CustomerService group is the primary point of contact for all providers, Medicare contractors, commercial clients, etc. They respond to all verbal and written inquiries and are responsible for utilizing reports to track inventory and aging. The Healthcare CustomerService Supervisor oversees daily operations and a team supervision to ensure client customerservice requirements are met timely and with high quality to meet business needs. Oversees the daily team productivity, quality, handles escalated process issues, ensures staff is properly trained, and flow-down of changes are implemented and adopted accordingly. Demonstrates knowledge and expertise in carrying out the following scope of responsibilities:
Key Responsibilities
Supervise a team of clerical support staff and leads in accordance with policies, laws, and in the best interest of the company.
Ensures smooth workflow for successful completion of customerservice activities with high quality.
Interfaces with other internal departments and subject matter experts as needed to resolve issues and communicate changes in requirements, systems, processes and procedures, as well as supports transition and adaptation by the team in a positive and effective manner.
Provides answers and handles escalation from team members; handles escalated questions from providers and resolves issues via phone and written correspondence.
Drives research, analysis and resolution of questions and issues that arise.
Provides training and support to new team members as well as all CSS team for any new or changing workflows or requirements.
Contributes to continuous improvement efforts and develops/delivers tools and training to increase knowledge, efficiency and consistency of department output.
Assists management with establishing and communicating goals and expectations to team members.
Review team members' performance on a regular basis and provides direction, coaching, and training to maximize the efficiency and results workflow process of the team(s).
Prepares and conducts annual staff performance reviews with support of management, and provides input to recommendations for transfer, promotion, termination, etc. of the team members.
Resolves problems within the team and promotes collaboration and teamwork to ensure efficient, effective, team performance.
Conducts regular meetings and communicates effectively with the team.
Analyzes individual staff performance, attendance, compliance, work behaviors and adherence to policies; identifies individual and group issues and trends; communicates results and recommendations to the next level of management; and partners with management and HR to address accordingly.
Reviews and approves scheduled time off requests, timecards, and other direct supervisory responsibilities as assigned through the HR/Payroll systems. Monitors attendance and effectively raises and addresses concerns in collaboration with the next level management and HR.
Follows and complies with company policies, processes and procedures.
Successfully completes, retains, applies and adheres to content in required training as assigned including, but not limited to, information security, anti-harassment and other compliance and policy/ procedure training applicable for position.
Maintain policy and procedure documents as well as contribute to the development and/or improvement of workflows and procedures based upon changing requirements.
Maintain a current knowledge of all Medicare rules, regulations, policies and procedures, and contract requirements.
Knowledge, Skills and Abilities Needed
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Below are representative of the knowledge, skills, and abilities required.
Thorough working knowledge of CPT/HCPCs/ICD-9/ICD-10 coding.
Strong verbal and written communication skills; Ability to communicate professionally with internal and external audiences.
Excellent interpersonal skills: Ability to maintain professionalism and composure in difficult interactions or conflict as well as builds credibility and trust.
Solid supervisory skills: ability to effectively assess skills, transfer knowledge/skills to others and lead/direct the work of others.
Ability to handle any non-standard situations that may arise applying good judgment and decision- making skills.
Strong understanding of customerservice policies and processes; healthcare Provider customerservice background with demonstrated ability to adapt and document workflow as needed in a dynamic growth environment.
Possess knowledge of Medicare rules and regulations.
Demonstrated knowledge and skills in medical claims processing and/or billing experience required to perform job duties.
Experience in some capacity of medical claim quality assurance, or past demonstrated experience in a QA function.
Good problem-solving and analytical skills; ability to identify and resolve root-cause.
Able to maintain confidentiality of sensitive data.
Solid desktop system skills; strong use of standard Microsoft office applications including strong Excel skills; and adept in quickly adapting to use of various business systems and applications.
Proven attention to detail and excellent organization skill.
Ability to successfully perform function with minimum supervision.
Time management skills to effectively manage diverse workload while completing work within allocated time frames in a fast-paced dynamic environment. Ability to adapt to changes easily and assist others to do so.
Required and Preferred Qualifications
Education and Experience:
High school degree or GED required. Some college AS or BS degree is plus.
Minimum 6 years progressive customerservice experience in the medical or health insurance field.
Minimum 1+ years prior experience successfully supervising or managing clerical, administrative or operations non-exempt staff.
WHAT WE OFFER:
Machinify offers a wide range of benefits to help support a healthy work/life balance. These benefits include medical, dental, vision, HSA/FSA options, life insurance coverage, 401(k) savings plans, family/parental leave, paid holidays, as well as paid time off annually. For more information about our benefits package, please refer to our benefits page on our website or discuss with your Talent Acquisition contact during an interview.
Physical Requirements & Additional Notices:
If working in a hybrid or fully remote setting, access to reliable, secure high-speed Internet at your home office location is required. Proof of such may be required prior to an offer being made. It is the Employee's responsibility to maintain this Internet access at their home office location.
The following is a general summary of the physical demands and requirements of an Office/Clerical/Professional or similar job, whether completed remotely at a home office or in a typical on-site professional office environment. This is not intended to be an exhaustive list of requirements, as physical demands of each individual job may vary.
Regularly sits at a desk during scheduled shift, uses office phone or headset provided by the Company for phone calls, making outbound calls and answering inbound return calls using an office phone system; views a computer monitor, types on a keyboard and uses a computer mouse.
Regularly reads and comprehends information in electronic (computer) or paper form (written/printed).
Regularly sit/stand 8 or more hours per day.
Occasionally lift/carry/push/pull up to 10lbs.
Machinify is a government contractor and subject to compliance with client contractual and regulatory requirements, including but not limited to, Drug Free Workplace, background requirements, and other clearances (as applicable). As such, the following requirements will or may apply to this position:
Must submit to, and pass, a pre-hire criminal background check and drug test (applies to all positions). Ability to obtain and maintain client required clearances, as well as pass regular company background and/or drug screenings post-hire, may be required for some positions.
Some positions may require the total absence of felony and/or misdemeanor convictions. Must not appear on any state/federal debarment or exclusion lists.
Must complete the Machinify Teleworker Agreement upon hire and adhere to the Agreement and all related policies and procedures.
Other requirements may apply.
All employees and contractors for Machinify may and/or will have access to Sensitive, Proprietary, Confidential and/or Public data. As such, all employees and contractors will have ownership and responsibility to report any violations to the Confidentiality and Integrity of Sensitive, Proprietary, Confidential and/or Public data at all times. Violations to Machinify's policy related to the Confidentiality or Integrity of data may be subject to disciplinary actions up to and including termination.
Machinify is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Machinify will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if you believe a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact Machinify's Human Resources team to discuss further.
Our diversity makes Machinify unique and strengthens us as an organization to help us better serve our clients. Machinify is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, age, religion, gender, gender identity, sexual orientation, pregnancy, age, physical or mental disability, genetic characteristics, medical condition, marital status, citizenship status, military service status, political belief status, or any other consideration made unlawful by law.
THIRD PARTY RECRUITMENT AGENCY SUBMISSIONS ARE NOT ACCEPTED UNLESS EXPLICITY AGREED TO IN WRITING
$50k-60k yearly Auto-Apply 4d ago
Customer Service Representative (Loan Consultant II)
Lendmark Financial Services 4.3
Customer service representative job in San Angelo, TX
At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been “Success is the only option.”
Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options.
GENERAL SUMMARY:
The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy.
MAJOR DUTIES/RESPONSIBILITIES:
Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained.
Process payments, distributions, and make recommendations regarding loan approvals.
Approve loans up to established lending limits and complete loan closings.
Handle account activities related to collection accounts, including phone calls and face to face communications with customers.
Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch.
Actively market all branch products and services to individuals.
Perform all other duties as assigned by management.
BASIC REQUIREMENTS:
High School Diploma or GED from accredited institution
2-4 plus years consumer finance or related experience
Cash handling; computer skills; customerservice skills
Ability to work with minimum supervision
Excellent communication skills
Proficient working knowledge of Microsoft Windows, Excel and Word Applications
PREFERRED/DESIRED QUALIFICATIONS:
Associates or Bachelor's Degree
Bilingual, Spanish/English
COMPENSATION:
The salary range for this position is competitive based on the job duties as well as the specific Knowledge, Skills, Abilities and Experience of the selected candidate.
This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines.
WORK ENVIRONMENT:
Office Environment
If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
$25k-34k yearly est. Auto-Apply 33d ago
Customer Service/Sales
Home Depot 4.6
Customer service representative job in San Angelo, TX
CustomerService/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about products using our tools, and provide information to customers in order to sell an entire project. Associates in this position will learn how to greet, qualify, recommend and close every customer in their department, and know how to handle basics in adjacent departments. CustomerService/Sales associates maintain the in-stock condition of assigned areas, and ensure it is clean, shop-able, and safe. Each associate has the responsibility of providing a safe working and shopping environment by following all safety policies & standards, completing specified safety training, immediately correcting hazards & unsafe conditions or reporting conditions to the Manager on Duty, and working safely as not to endanger themselves, co-workers, vendors, or customers. These associates work in cooperation with their Department Supervisor and other associates in their department as well as other departments. Specific store departments may include Building Materials, Décor, Electrical, Flooring, Garden, Hardware, Kitchen & Bath, Lumber, Millwork, Paint, Plumbing and Tool Rental. The CustomerService/Sales position types may include Department Sales, Lead Generator, Pro Account Sales, Sales Specialist, Special Services, and Customer Order Specialist.
$24k-31k yearly est. 60d+ ago
San Angelo 02 Deli - Food Service Rep - Part-Time
H-E-B 4.7
Customer service representative job in San Angelo, TX
Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Food ServiceRepresentative, you'll provide a well-stocked, well-maintained department while providing superior customerservice. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customerservice. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
* a high school diploma
* communication and interpersonal skills; ability to work in a fast-paced environment
What is the work?
CustomerService:
* Provides superior customerservice
* Takes orders from customers by telephone or in person
* Answers customer questions regarding products; assists them with selections
Food Service / Production:
* Prepares, packages, and merchandises fresh product effectively
* Slices, packages, labels, rotates, and culls products for poor quality
* Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
Sales:
* Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
Food Safety:
* Cleans and sanitizes display cases
* Operates / maintains equipment properly
* Complies with H-E-B food safety and sanitation standards
* Complies with department / Store operating procedures
Additional Department-Specific Responsibilities:
BAKERY:
* Records production and shrink to aid in production planning
* Assists in technical areas as needed (e.g., baking, frying, and decorating)
* Culls bakery products for poor quality, expiration dates
DELI:
* Takes care of service counter Customers
* Uses ordering system applications
* Uses Fresh Production Planner
* Performs inventory management processes (MSI, PAW) as required
* If applicable, ensures catering orders are prepared and ready in time for Customer pickup
* Performs all sanitation and maintenance tasks for Deli slicers
PREPARED FOODS:
* Serves / packages products at customer's request
* Educates customers on preparation / reheating instructions of prepared foods
* Prepackages condiments (sauces, dressings) for prepared food items
* Cuts, slices, dices, chops, food in preparation for chef
What is your background?
* Minimum age 18 (mandatory)
* High school diploma, or equivalent
* Completion of Company Orientation, and food safety and sanitation training upon hire
Do you have what it takes to be a fit as an H-E-B Food ServiceRepresentative?
* Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
* Strong customerservice skills
* Communication and interpersonal skills
* Reading and writing skills
* Planning and organizing skills
Can you...
* Function in a fast-paced, retail environment, in detailed and precise tasks
* Work with Customers, staying attentive to their needs
* Perform the following, based on your Department?
Bakery:
* Constantly* reach at waist, grasp
* Frequently stand, walk, reach at shoulder, bend
* Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
* Occasionally be exposed to wet, cold, hot conditions, loud noise
* Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs
Deli:
* Constantly* reach at waist, grasp
* Frequently stand, walk, stoop
* Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
* Occasionally be exposed to wet, cold, hot conditions, loud noise
* Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
08-2021
$29k-33k yearly est. 1d ago
Customer Sales Advisor - San Angelo, TX
The Goodyear Tire & Rubber Company 4.5
Customer service representative job in San Angelo, TX
**Let's Connect APPLY TODAY To Schedule Your On Site Interview!** **Text "Goodyear" to 66866 to connect with a recruiter!** Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations. At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions. We offer fast track career advancement opportunities for hard working, team players who can deliver results. If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader!
**General Description:**
As a Customer Sales Advisor, you will gain hands-on experience in one of Just Tires centers by making meaningful connections while delivering outstanding service. You will also become familiar with quality, sales, and profitability and how to be successful in a team- environment. We encourage you to allow us to invest in your success as you invest in ours; apply today!
**Responsibilities will include, but not be limited to:**
+ Help drive and reach sales goals through guest interactions including tire and service sales
+ Build guest relationships and ensure guest satisfaction through understanding their needs
+ Understand and be able to describe all warranties, advertising, and promotion of products and services
+ Take responsibility for guest interactions from initial experience through completed service, including checking in, scheduling appointment, accurately estimating time requirements, and checking out.
+ Make recommendations to guests based on manufacturing recommendations
+ Promote self-development by utilizing Company provided training tools
+ Maintain a clean and safe work and guest area
+ Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
**Basic Qualifications:**
+ Prior guest service experience
+ Valid driver's license
+ Must be at least 18 years of age
+ No relocation is being offered for this position
+ Candidates must be legally authorized to work in the U.S. without company sponsorship now or in the future
**Preferred Qualifications:**
+ High School Diploma or GED
+ Previous Automotive Guest Service experience
+ Previous Tire Sales experience
**Position Criteria:**
+ Strong work ethic; independently motivated to produce results with limited influence from others
+ Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork
+ Ability to review, analyze, and interpret information, identify problems, and make decisions
+ Ability to read, understand, and follow procedures and guidelines
+ Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays
+ Commitment to following established safety policies and procedures
**Application Process**
+ Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
+ If you pass, you'll receive an invitation to schedule a phone or in-person interview.
+ Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
\#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Sales Associate, CustomerServiceRepresentative, Sales Representative, Sales Support Specialist, Retail Sales Associate, Parts specialist, Sales and Service Specialist
GOODYEAR IS AN EQUAL OPPORTUNITY EMPLOYER
Goodyear is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.
Click here for more information about Equal Opportunity laws and here for related information.
See Goodyear's EEO & Affirmative Action Policy Affirmation here.
$28k-40k yearly est. 1d ago
Customer Service Representative - State Farm Agent Team Member
Tim Smith-State Farm Agent
Customer service representative job in San Angelo, TX
Job DescriptionBenefits:
Hiring bonus
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
401(k)
ABOUT OUR AGENCY:
For the past 10 years, our agency has been proud to serve the community with a dedicated team of 8 professionals. We value teamwork, growth, and creating an environment where people enjoy coming to work each day.
Team members benefit from a 401K plan, occasional free coffee and food, team outings, and a fully stocked fridge and pantry to keep you fueled throughout the day.
Our office is family-run, my wife Britni works alongside me and our youngest son has recently joined the agency while also competing on the Hardin Simmons University tennis team. Outside the office, we enjoy paddle boarding, playing tennis, pickleball, golf, and spending time with our two dogs and cat.
If youre looking to grow in your career with a supportive, family-oriented agency that works hard and enjoys time together, wed love to connect with you!
ROLE DESCRIPTION:
As a CustomerServiceRepresentative - State Farm Agent Team Member with Tim Smith - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customerservice skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customerservice experience preferred.
$26k-34k yearly est. 27d ago
Customer Service / Front Desk SR
Trufit Athletic Clubs 3.7
Customer service representative job in San Angelo, TX
Front Desk Team Member
Why Join TruFit Athletic Clubs?
- Competitive Compensation & Benefits: Including healthcare coverage for all teammates, 401(k) plans, and more.
- Career Growth Opportunities: From front-line roles to management positions, we support your professional development.
- Inclusive Work Environment: Join a team that values integrity, service, courage, responsibility, and passion.
- Complimentary TruFit Membership: All teammates enjoy a free membership to stay healthy and live what we believe!
- Discounted Personal Training: Personal training sessions are just $15 to help you reach your fitness goals.
Key Responsibilities
- Welcome and check in members with a positive and professional demeanor.
- Answer questions about memberships, amenities, and services.
- Maintain a clean and organized front desk area.
Qualifications
- Friendly and outgoing personality with strong communication skills.
- Basic computer and customerservice experience preferred.
- Ability to multitask in a fast-paced environment.
About TruFit Athletic Clubs
At TruFit Athletic Clubs, we're a mission-driven team committed to helping people become the best version of themselves. With over 40 locations and growing, we provide high-value, low-cost fitness experiences backed by a culture of excellence and personal accountability.
We believe in living our values every day:
- Integrity - We do what's right, not what's easy.
- Service - We put our teammates and members first in every interaction.
- Courage - We lead with strength, even in uncertainty.
- Responsibility - We take ownership of our roles, results, and relationships.
- Passion - We bring energy, purpose, and positivity to every space we enter.
From our friendly front desk team to our certified trainers and operations leaders, everyone at TruFit contributes to delivering exceptional service and building lasting member relationships.
Whether you're just starting your career or looking to grow into leadership, we offer clear development paths, full-time and part-time opportunities, and a team environment that supports your goals.
Requirements
High School Diploma or GED required.
Schedule flexibility to include evenings and weekends.
Previous front desk experience.
Proficient in Microsoft Office.
Integrity | Service | Courage | Responsibility | Passion. We are proud to be an equal opportunity employer.
$18k-25k yearly est. 60d+ ago
Member Service Representative
1St. Community Federal Credit Union 4.0
Customer service representative job in San Angelo, TX
Under general supervision, and in accordance with established policies and procedures, provides a high quality of service in greeting members, opening accounts, processing loans, cross-selling other credit union products and services and responding to member's questions and problems with the ultimate goal of becoming the member's PFI (Primary Financial Institution).
PRIMARY RESPONSIBILITIES
Greets members, loan applicants and other visitors to the Credit Union. Represents the credit union in a courteous and professional manner.
Assists members and potential members, providing services such as answering questions, quoting rates, providing balances, researching and resolving problems related to member services and accounts.
Consistently listens to members and observes documents looking for ways to help members identify and satisfy their financial service needs by cross-selling other credit union services.
Opens a variety of accounts, such as savings, checking, term share certificates, money market accounts, IRAs, club accounts, fiduciary accounts and non-profit accounts. Signs members up for services such as direct deposit, CU Talk, ItsMe247 Online Banking, Bill Payer, debit card and safe deposits boxes. Provides information on all relevant products and services.
Orders checks for members. Handles checking account problems, such as stop payments. Assists members in reconciling checking accounts.
Receives requests to close member accounts and safe deposit boxes. Reviews accounts for problems or holds prior to closing account or safe deposit box.
Sets up eligible member's accounts for accidental death and dismemberment insurance or any additional products offered and makes changes as requested.
Takes requests for transfers between credit union accounts, bank wires and commercial money orders.
Verifies and posts change of address requests received from members and other departments.
Opens and closes the safe deposit box vault for daily business. Maintains safe deposit box accounts including posting fees and other clerical duties. Assists members in accessing their safe deposit box.
Receives loan requests in person, by mail, email or by telephone, or receives information from loan officer. Ensures loan application is current, and that all information is complete. Pulls credit report if needed and forwards all documents necessary for loan officer review.
Sets up and maintains loan files, prints necessary forms, explains forms and terms to member, posts loan, disburses funds. Follows up on loan documents which have not been returned. Communicates with loan officer and member as necessary.
Monitors loans to ascertain that all documents, files, and computer records are accurate and complete.
Receives telephone calls, faxes, mail requests, emails and texts related to loans and member services. Answers questions and researches problems as requested.
Follows through on all problems and requests for service or loan information, ensuring member satisfaction.
Performs clerical work associated with providing loan payoff information.
Performs a variety of clerical work related to loans and member services and provides clerical support to loan officer(s). Examples include typing/word processing, producing reports, faxing, photocopying, completing forms, and filing.
Follows the expectations set in the Member Service Values.
Qualifications
Education: High school diploma or equivalent.
Experience: Two years applicable public contact experience in customerservice, preferably with at least one year in a financial institution.
$29k-33k yearly est. 3d ago
Pro Customer Service/Sales
Home Depot 4.6
Customer service representative job in San Angelo, TX
The Home Depot Pro CustomerService/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro CustomerService/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Pro CustomerService/Sales Team members are expected to meet monthly sales goals and other metrics to drive sales in the store. Whether assisting at the Pro Desk, loading materials, managing deliveries, or offering specialized paint and product knowledge, the team helps ensure every Pro customer's project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot's advantages over competitors. The Pro CustomerService/Sales Team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customerservice and safety. Bilingual communications skills may be preferred at certain locations; specific language varies based on customer need.
$24k-31k yearly est. 40d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in San Angelo, TX?
The average customer service representative in San Angelo, TX earns between $23,000 and $39,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in San Angelo, TX
$30,000
What are the biggest employers of Customer Service Representatives in San Angelo, TX?
The biggest employers of Customer Service Representatives in San Angelo, TX are: