Customer service representative job in Newport Beach, CA
A fast-growing proptech company located in Newport Beach is seeking a Head of Customer Success. This role involves driving customer activation, adoption, retention, and expansion across SMB and mid-market accounts. Ideal candidates will have 3-6 years of experience in SaaS Customer Success with a strong track record in process-building and data analysis. Competitive compensation includes a base salary and bonus structure, alongside opportunities for professional development. Hybrid work options are available within the LA/OC/SD area.
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$112k-169k yearly est. 4d ago
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WORK-FROM-HOME Customer Product Support - $25-$45 per hour - No Experience
GL1
Customer service representative job in Huntington Beach, CA
Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies.
We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project.
No experience required.
There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company.
In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque.
We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access.
It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test.
Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed.
Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market.
Main Duties :
Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.)
Take care of the product being tested and use it responsibly
Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.)
Some In-Home Usage Tests projects may require participants to use MFour's Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion insights to gain unparalleled depth of responses)
There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm
Write reviews as requested in the In-Home Usage Test Daily Schedule for each project
Requirements :
Ability to follow specific instructions
Excellent attention to detail and curious spirit
Be able to work 15-25 hours per week and commit to a certain routine
Have access to a computer and a reliable internet connection
Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older
A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work.
The hours are completely flexible and no previous experience is necessary.
Benefits :
Very competitive pay rate
Weekly pay
Work around your own schedule
Learn about an exciting industry
Telecommute (you can work from home, work or school)
Most of the time you can keep the product you tested
Pharmacy Services Specialist (Clinical Programs ‐ Stars) CalOptima Join Us in this Amazing Opportunity The Team You'll Join We are a mission driven community‐based organization that serves member health with excellence and dignity, respecting the value and needs of each person. If you are ready to advance your career while making a difference, we encourage you to review and apply today and help us build healthier communities for all.
More About the Opportunity
We are hoping you will join us as a Pharmacy Services Specialist (Clinical Programs ‐ Stars) and help shape the future of healthcare where you'll be an integral part of our Pharmacy Management team, helping to strive for excellence while we serve our member health with dignity, respecting the value and needs of each of our members through collaboration with our providers, community partners and local stakeholders. This position has been approved to be Full Telework.
If telework is approved, you are required to work within the State of California only and if Partial Telework, also come in to the Main Office in Orange, CA, at least two (2) days per week minimum.
You will utilize specialized pharmacy knowledge and expertise to assist participating pharmacies, members, providers, CalOptima Health departments, health networks and other entities in assuring the efficient, timely and effective provision of pharmaceutical products and services to CalOptima Health members. You will interact with other department staff throughout the organization, as well as external contacts daily. You will be responsible for ongoing public contacts including, but are not limited to, members, individual pharmacies, member advocates, family members, health networks, Public Guardian's Office, Regional Center and other agencies. Together, we are building a stronger, more equitable health system.
Your Contributions To the Team:
85% ‐ Program Support
Participates in a mission‐driven culture of high‐quality performance, with a member focus on customerservice, consistency, dignity and accountability.
Conducts outbound calls to members, pharmacies, and providers in an effort to improve Star measure performance for medication adherence and other Star programs as needed.
Using a pharmacy computer program, retrieves drug‐specific technical data and information necessary for the completion of departmental and interdepartmental pharmacy‐related functions and operations.
Assists with resolution of provider and member pharmacy issues requiring specialized technical and professional knowledge and expertise, including pharmacy authorizations.
Supports the department with claims disputes between providing pharmacies, the pharmacy claims administrator, CalOptima Health Claims Department and other entities as necessary.
Interprets and articulates Pharmacy Management program policies and procedures to pharmacy providers, other providers, other CalOptima Health staff, external agencies and others as required.
Assists in the processing of pharmaceutical prior authorization and appeals requests as per the CalOptima Health Prior Authorization Guidelines as needed.
Establishes and maintains key contacts both internally and externally to assure appropriate coordination and provision of pharmacy services to CalOptima Health Members.
Accepts referrals from Member Services and work in conjunction with employees from this department to resolve all pharmacy‐related member complaints, including those related to the pharmacy authorization process.
Assists pharmacies and health plans in resolving member‐specific pharmacy services access issues, removing barriers to access to pharmaceutical services.
Identifies pharmacy‐related resources and recommend new procedures, processes or activities that help assure the efficient provision of pharmacy services to members.
10% ‐ Administrative Support
Assists the team in carrying out department responsibilities and collaborates with others to support short‐ and long‐term goals/priorities for the department.
Maintains documentation of the Stars adherence program and other Stars program outreach according to the internal guidelines.
5% ‐ Completes other projects and duties as assigned.
Do You Have What the Role Requires?
High School diploma or equivalent PLUS 1 year of experience as a pharmacy technician required; an equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying.
You'll Stand Out More If You Possess the Following:
Associate degree in a health‐related field.
Pharmacy Technician Certification Board (PTCB).
Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Chinese, Farsi, Korean, Russian, Spanish, Vietnamese).
What the Regulatory Agencies Need You to Possess?
A current, valid, unrestricted California Pharmacy Technician license required.
Your Knowledge & Abilities to Bring to this Role:
Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds.
Work independently and exercise sound judgment.
Communicate clearly and concisely, both orally and in writing.
Work a flexible schedule; available to participate in evening and weekend events.
Organize, be analytical, problem‐solve and possess project management skills.
Work in a fast‐paced environment and in an efficient manner.
Manage multiple projects and identify opportunities for internal and external collaboration.
Motivate and lead multi‐program teams and external committees/coalitions.
Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment.
Your Physical Requirements (With or Without Accommodations):
Ability to visually read information from computer screens, forms and other printed materials and information.
Ability to speak (enunciate) clearly in conversation and general communication.
Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face‐to‐face interactions.
Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting.
Lifting and moving objects, patients and/or equipment 10 to 25 pounds
Ways We Are Here For You
You'll enjoy competitive compensation for this role.
Our current hiring range is: Pay Grade: 301 ‐ $47,840 ‐ $64,584 ($23.00 ‐ $31.0500).
$47.8k-64.6k yearly 1d ago
Bilingual Customer Service Representative
Partners In Diversity, Inc. 3.3
Customer service representative job in Costa Mesa, CA
**Direct Hire with reporting to Costa Mesa, CA**
**
Vietnamese or Spanish bilingual required
**
The CustomerServiceRepresentative I (CSR I) is responsible for handling customer inquiries into the Service Center. This may include phone and email response, walk-in center customerservice, inbound call customerservice and inbound mail response. CSR may be reassigned on a long term or temporary basis to other shifts or other schedules to balance manpower or meet the needs of the company.
DUTIES AND RESPONSIBILITIES include some or all of the following. Supervisor may assign other duties as needed.
Serve as the first point of public contact for all customerservice issues
Promote positive customer relations with customers and coworkers
Respond to calls from the public and provide general information and service
Maintain a thorough knowledge and understanding of the customerservice center and operations to assist customers and resolve problems
Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Quickly and accurately identify and assess individual needs, as well as take the appropriate action steps to satisfy those needs
Maintain customer records by updating account information.
Process requests for new customer accounts
Open cases for unsolved customer inquiries
Process customer disputes
Process the closing of customer accounts and initiate refunds when required
Perform updates to toll violations, violation payments, customer payments or accounts to keep demographics, vehicle, and credit card information current
Consistently meet established productivity, schedule adherence, and quality standards.
Communicate effectively with a variety of people across various levels both within and outside the organization.
Make positive suggestions on improving and streamlining workflow processes and enhancing profitability
Develop a strong teamwork ethic
Follow communication procedures, guidelines, and policies
Provide face-to-face customerservice with walk-in center customers when required
Respond to customer emails from the customerservice email inbox to answer questions and provide assistance when required
Respond to customer chat and text to answer questions and provide assistance when required
Other duties as assigned.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Excellent phone etiquette
Excellent verbal communication skills
Excellent attendance and punctuality
Enjoy providing prompt and timely service to our customers
Possess strong interpersonal skills and have compassion and empathy for customer situations
Be energetic, self-motivated, and quick-thinking
Ability to work in a team environment or independently while being flexible and open to learning new experiences in a fast-paced changing environment
Ability to read and comprehend normal instructions, correspondence, and memos
Ability to effectively present information in one-on-one situations to customers, clients, and other employees of the organization
Ability to apply common sense understanding to carry out detailed written or oral instructions
Ability to work flexible eight (8) hour shift between 8:00 a.m. to 6:00 p.m. Monday to Friday
Must be able to pass background and drug screenings
Ability to achieve and maintain departmental performance standards
PHYSICAL DEMANDS
Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA (Family Medical Leave Act) and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.
Ability to adhere to strict attendance requirements
Primarily sedentary physical work requiring ability to lift a maximum of 10 pounds
Must be able to lift, carry, walk, and stand
Vision for reading, recording, and interpreting information
Frequent speech communication, hearing and listening to maintain communication
Daily use of computer and keyboard, standard office equipment and telephone
Ability to access, input, and retrieve information from the computer
Frequent hand/eye coordination to operate computer keyboard and office equipment
Noise level in the work environment is quiet to moderate
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibility.
Education and/or Experience
High school diploma or general education degree (GED)
Customerservice experience a plus
Bilingual Spanish is a plus
Bilingual Vietnamese is a plus
$33k-41k yearly est. 1d ago
Client Services Representative
Venbrook 3.3
Customer service representative job in Irvine, CA
JOB TITLE: Client ServicesRepresentative (CSR) - Employee Benefits
DEPARTMENT: Employee Benefits
CLASSIFICATION: Non-Exempt
LANGUAGE REQUIREMENT: Bilingual English and Spanish
COMPENSATION: Hourly wage: $28.85 - $33.65 Based on experience
COMPANY OVERVIEW:
Venbrook is a privately held insurance brokerage and risk management firm providing tailored solutions across employee benefits, property and casualty, and specialty lines.
Our teams support clients through direct service, accountability, and clear communication.
Our culture emphasizes ownership, collaboration, and trust.
We offer a comprehensive benefits package:
401k with employer match
Medical, dental, vision, life, and disability insurance
Paid Time Off
Paid holidays
Paid sick leave
Professional development opportunities
Flexible work arrangements
JOB SUMMARY:
The Client ServicesRepresentative supports employees and HR contacts with day-to-day benefit inquiries.
You operate in a high-volume, member-facing environment.
You resolve routine issues and escalate complex matters following defined guidelines.
Your work supports a consistent member experience and reduces service interruptions for Account Management teams.
DUTIES/RESPONSIBILITIES:
Employee and Member Support
Serve as the primary contact for benefit inquiries via phone and email
Explain coverage, eligibility, and benefit usage in clear terms
Guide members through carrier portals, mobile applications, and ID card access
Support employees during open enrollment
Provide bilingual support in English and Spanish
Routine Benefits and Claims Support
Process ID card requests and replacements
Confirm provider network participation
Respond to basic claim status inquiries
Verify eligibility and enrollment changes
Add or remove dependents
Provide prescription refill guidance
Address standard open enrollment questions
Issue Identification and Escalation
Identify issues requiring escalation
Route cases to Account Management per internal guidelines
Ensure complete documentation prior to escalation
Maintain ownership until successful handoff is confirmed
Documentation and Collaboration
Document all interactions and outcomes in the CRM system
Track open items through resolution
Partner with Account Managers and Advocacy teams
Identify recurring issues and share trends with leadership
EDUCATION & EXPERIENCE:
Required Skills & Qualifications
· One to three years of experience in employee benefits, insurance
· Bilingual English and Spanish
· Clear written and verbal communication skills
· Ability to manage high call and email volume
· Strong organization and follow-through
· Professional and composed in time-sensitive situations
Preferred Qualifications
· Experience in an employee benefits brokerage or consulting environment
· Knowledge of health and welfare benefit plans
· Experience with CRM or benefits administration platforms
· Working knowledge of Outlook, Word, and Excel
Measures of Success
Timely resolution of routine member issues
Clear and complete escalation documentation
Positive member experience feedback
Reduced disruption to Account Management workflows
$28.9-33.7 hourly 2d ago
Route Service Representative - Medico South Gate
American Textile Maintenance Co 3.5
Customer service representative job in South Gate, CA
We are Southern California's leader in uniform and linen services - family owned and operated since 1932. Our proud heritage of quality service started 89 years ago, and the operation has remained in the family ever since for 4 generations. Medico Professional Linen Service is a uniform and linen service specializing in private practice and medical clinic businesses in the Southern California area. This operation is the largest linen and uniform service specializing in this niche in the United States and is now being mirrored by our industry peers in other regions of the country. Our values of team work, quality, and service have been at the heart of what we do and have strengthened our brands and business relationships.
The Route Representative is responsible for servicing the accounts of Medico Professional Linen. Medico Professional Linen Service is a textile rental service organization. Primary responsibility is the customerservice of existing and new accounts.
If you are career minded and growth-oriented and have aspirations to work for a company that is the leader in quality and service in its industry, then this position is for you.
This position is responsible for servicing a broad range of customer accounts.
Skills and Abilities:
Must have the ability to communicate effectively both verbally and in writing.
Required to maintain an eligible driving record.
Preferred knowledge and understanding of linen industry.
Knowledge and understanding of maintaining route books, route billing and codes.
Knowledge and understanding of operating a hand held device.
Ability to work well with others and problem solving customer concerns onsite.
Must have a professional manner and appearance.
Must have exceptional organization and customerservice abilities.
Must have the ability to learn and participate in group training sessions.
Computer literate.
Position includes required ability to lift more than 30lbs and required ability to stand and walk for eight or more hours per day.
Education:
Must have a high school diploma or GED equivalent.
Experience:
Must have an eligible driving record with at least 5 years driving experience. Class A Drivers preferred.
Benefits:
Hourly Wage
Pension Plan
Comprehensive Insurance Program
Paid Holidays and Vacation
Serious Applicants only!
Job Type:
Full-time
Salary:
$23.00 - $26.00 per hour (Class C)
$25.00 - $28.00 per hour - Class A
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
Monday to Friday
Must be available weekends
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$23-26 hourly 8d ago
Inside Sales Representative
Fenceworks 4.1
Customer service representative job in Riverside, CA
Fencecorp, Inc. is a leader in providing high-quality fencing solutions for commercial and light industrial projects. We pride ourselves on our commitment to excellence and our ability to meet the unique needs of our clients, especially within the public works sector.
We are seeking an experienced and dedicated Inside Sales Representative to join our team. This role will focus on working directly with public works General Contractors on commercial and light industrial projects. The ideal candidate will have a strong background in the fencing industry for public works projects, though candidates with experience in other sectors within the commercial/light-industrial construction industry will also be considered.
Key Responsibilities:
- Establish and maintain relationships with public works General Contractors.
- Read and interpret project plans and bid documents.
- Use Bluebeam software to analyze and break down project plans.
- Communicate effectively with vendors and prime contractors.
- Participate in job walks and site visits as required.
- Prepare and present detailed proposals and quotations for projects.
- Negotiate contracts and close sales to meet or exceed sales targets.
- Provide excellent customerservice and support throughout the project lifecycle.
Qualifications:
- Minimum of 5-6 years of experience in the fencing industry for public works projects or in the commercial/light-industrial construction industry.
- Proficiency in reading and interpreting construction plans and bid documents.
- Experience using Bluebeam and Procore software.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple projects simultaneously.
- Comfortable with job walks and site visits.
- Excellent organizational and time-management skills.
Preferred Qualifications:
- Established network within the public works and commercial construction sectors.
- Previous experience working with public works General Contractors.
- Strong problem-solving skills and attention to detail.
Benefits:
401(k)
Cell phone reimbursement
Dental insurance
Health insurance
Life insurance
Mileage reimbursement
Paid time off
Travel reimbursement
Vision insurance
$48k-88k yearly est. 5d ago
Airline Customer Service Representative in ONT Airport - Starting Pay $20/hr or $21/hr with Airline Experience | Part Time Opportunity (ONT CSA 2025)
Hallmark Aviation Services 4.3
Customer service representative job in Ontario, CA
Looking for ways to supplement your income with a part-time opportunity?
Hallmark Aviation is seeking CUSTOMERSERVICEREPRESENTATIVES to provide Exceptional service
to our WORLD CLASS International Airline at ONT airport.
Perform a broad range of duties depending on location and service demands while delivering a high-quality product
Daily functions may include rotation through ticket counter, lobby area, gate functions, customs, arrivals and other areas within the airport
Constant passenger & crew interaction
Operate jet bridge
Resolve issues with flight activity to ensure on-time departure
Some cash handling transactions, manifests, and labeling
Skills
Common sense and organized
Mental capacity to make quick and rational decisions
Effective communication skills and good listening skills
Able to multi-task and carry out duties in a fast-paced environment
Bilingual speakers needed.
Environmental Conditions:
* Involves continuous people interaction and exposure to aircraft sounds
Required Skills
Basic Requirements
At least 18yrs old, with a High School Diploma or G.E.D.
English proficient, other languages may be required
Basic Math Skills: Adding, Subtracting, Division, and Multiplying
Computer Literate
Able to stand, bend, squat, reach, grasp and pick up items; occasional lifting up to 70lbs
Reading & comprehension of reference materials, instructions, policies & procedures
Starting pay $20/hr or $21/hr with Airline Experience
$20-21 hourly 5d ago
Customer Service Representative
24 Seven Talent 4.5
Customer service representative job in Bell Gardens, CA
We are seeking a temporary Customer Experience Representative to support our client, who is well-known in the luxury apparel industry!
Schedule & Location
Monday - Friday, 8:30 AM - 5:00 PM
No weekend work required
Compensation
$21 per hour
A candidate with Luxury customerservice experience is preferred.
Essential Duties & Responsibilities
Handle customer inquiries, needs, and requests across multiple channels, including email, phone, chat, and social media
Develop a strong understanding of product offerings to assist with inquiries, recommendations, and order-related issues
Process customer orders, returns, and exchanges with accuracy and efficiency
Identify, troubleshoot, and resolve customer issues while striving to exceed customer satisfaction goals
Maintain professionalism and ensure all customer interactions reflect brand standards
Accurately document customer interactions and feedback within the CRM system (Gorgias or similar)
Collaborate with internal teams to resolve complex customer concerns and contribute to continuous process improvement
Liaise with the warehouse to resolve issues related to orders, deliveries, credits, and returns, proactively communicating updates to the team
Qualifications
Proven customerservice experience, preferably within a luxury retail or e-commerce environment
Strong written and verbal communication skills across multiple platforms
Ability to multitask, prioritize effectively, and maintain attention to detail
Experience using CRM systems;
Experience with
Gorgias, Shopify, and Loop
is highly desirable for a smooth transition.
Problem-solving mindset with the ability to manage escalated or complex customer situations
Team-oriented approach with the ability to collaborate cross-functionally
$21 hourly 1d ago
Customer Service Coordinator
Simplex Group 3.3
Customer service representative job in Rancho Cucamonga, CA
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
We are looking for a high-energy, customer focused New Driver Onboarding Representative to join our team. The representative will be the first point of contact for visitors at our Headquarters, giving exceptional customerservice to our visitors. In this role, the New Driver Onboarding Representative will play an essential role in prescreening drivers for our customers in accordance with the regulatory guidelines of the FMCSA. Given the fast growth within this department, we have no doubt this role will serve as a stepping stone for a long-term career at the Simplex Group.
Responsibilities:
Greet and welcome visitors in a courteous and friendly manner providing information to visitors about the company and its services
Coordinate between the visitor and our internal departments to ensure smooth operations and excellence in customer experience
Respond promptly to customer inquiries in a professional and courteous manner
Resolve customer concerns, issues, and complaints effectively and efficiently
Identify and recommend process improvements to enhance customer satisfaction
Maintain a positive and empathetic attitude towards customers at all times
Gather driver information to complete the prescreening for drivers according to FMCSA regulations, including conducting drug/alcohol screenings
Review of driver documentation required for proper onboarding
Enter and verify client information in systems to ensure records are kept up-to-date
Assist with miscellaneous clerical duties, such as photocopying, scanning, filing, and following up with customers
Manage and maintain a clean and organized reception area welcoming to visitors
Ensure security protocols are followed for visitor access
Assist with other tasks as needed by the company
Experience Requirements:
High school diploma or equivalent relevant experience.
Customerservice experience, preferably in the transportation industry.
Bilingual conversational in Punjabi is required/preferred.
Skills Needed:
Customer-centric mentality.
Data entry and documentation skills.
Strong attention to detail.
Bilingual in English and Punjabi.
Familiarity with Microsoft Office (Excel, Word).
Job Duties:
Greet and assist visitors.
Coordinate with internal departments.
Respond to inquiries and resolve concerns.
Identifying Process Improvements
Prescreen drivers per FMCSA guidelines, including Drug and alcohol screenings
Data Entry and Record Keeping
Miscellaneous Clerical Duties
Review driver documentation.
Maintain a welcoming reception area.
Follow security protocols.
Supporting additional company needs
Great Fit if...
Able to work on an On-Site position
Excellent verbal and written communication skills
Exceptional interpersonal and customerservice skills
Outstanding organizational skills and attention to detail
Strong analytical, logical thinking, and problem-solving skills
Excellent time management skills with a proven ability to meet deadlines
Ability to prioritize tasks and to delegate them when appropriate
Characteristics of a Simplificator:
Optimistic Attitude
Problem Solver
Passionate
Eager to learn
Team Player
Adaptable
Simplex Group is an organization dedicated to providing quality commercial transportation services to trucking companies and owner operators alike. We are experts in administering comprehensive services including DOT/FMCSA Safety Compliance Management, truck permits and taxes, offering the best trucking insurance packages in the market, and securing top paying loads while servicing your freight factoring services. At Simplex Group our vision is: “Empowering the Dreams of Those Delivering to America”.
$34k-44k yearly est. 2d ago
Customer Service Training Lead
Revolve 4.2
Customer service representative job in Cerritos, CA
Meet REVOLVE:
REVOLVE is the next-generation fashion retailer for Millennial and Generation Z consumers. As
a trusted, premium lifestyle brand, and a go-to online source for discovery and inspiration, we
deliver an engaging customer experience from a vast yet curated offering totaling over 45,000
apparel, footwear, accessories and beauty styles. Our dynamic platform connects a deeply
engaged community of millions of consumers, thousands of global fashion influencers, and
more than 500 emerging, established and owned brands. Through 16 years of continued
investment in technology, data analytics, and innovative marketing and merchandising
strategies, we have built a powerful platform and brand that we believe is connecting with the
next generation of consumers and is redefining fashion retail for the 21st century. For more
information please visit ****************
At REVOLVE the most successful team members have a thirst and the creativity to make this
the top e-commerce brand in the world. With a team of 1,000+ based out of Cerritos, California
we are a dynamic bunch that are motivated by getting the company to the next level. It's our
goal to hire high-energy, diverse, bright, creative, and flexible individuals who thrive in a fast-
paced work environment.
Some of the sweetest perks we offer aren't in a typical benefit package like hefty discount on
items we carry - as in 50% or more off retail prices, free weekly lunches, and pretty rad
company parties.
To take a behind the scenes look at the REVOLVE “corporate” lifestyle check out our Instagram
@REVOLVEcareers or #lifeatrevolve.
Are you ready to set the standard for Premium apparel?
Main purpose of the CS Training Lead role:
Provide thorough onboarding training for new hires and ongoing training classes for all customerservice agents. Partner with HR to ensure material and delivery maximize staff retention of information, allowing agents to recall information with ease. Develop follow-up training material for training existing customerservicerepresentatives. Manage documentation of policies, procedures, and training manuals to ensure instructions are user-friendly and comprehensive.
Major Responsibilities:
Essential Duties and Responsibilities include the following. Other duties may be assigned.
Train newly hired customerservicerepresentatives.
Coordinate training schedule with the hiring and training demands of the department.
Coordinate tools, resources and access to internal systems for new hires.
Provide training on new processes, policies and procedures for all agents when necessary.
Update existing processes, policies and procedures in training materials.
Work with department managers to determine additional training needs.
Design courses to train agents to achieve the performance expectations of the department.
Organize and update customerservice training manual and document policy & procedure changes.
Collaborate with Quality Assurance Lead to identify areas where additional training is needed.
Respond to representative questions.
Required Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Ability to work in a team environment and give honest and direct feedback.
A demonstrated passion for teaching and developing employees at all levels.
Creative aptitude and vision to recognize the needs of continual customerservice training.
Innovative thinking to adapt to the demands of a quickly growing company.
Self-sufficient and able to envision training curriculum and successfully execute said vision.
A fun and interactive approach to building rapport and training retention.
Ability to come into the office located in Cerritos once a week.
Ability to work autonomously in a virtual environment
Must be reachable and available by telephone, email, and instant message during work hours
Must have a dedicated quiet and distraction free work space, including an appropriate work surface (desk that can accommodate a laptop and monitor)
Reliable internet speed of 50 Mbps or greater with Ethernet connection (Wi-Fi not permitted)
Ability to use the majority of your internet bandwidth for work (will have to avoid sharing bandwidth with others, especially if it involves activities that consume a considerable amount of bandwidth)
Minimum Qualifications:
Some College
4+ years in customerservice
2+ year in leadership experience
Type 50+ words per minute
Preferred Qualifications:
Bachelor's/Undergraduate Education
4+ years in customerservice in retail environment
2+ years in training experience
Adept at using web-based software & tools
Experience with Microsoft PowerPoint, Visio, Word, and Excel
A successful candidate works well in a dynamic environment with minimal supervision. At REVOLVE we all roll up our sleeves to pitch-in and do whatever it takes to get the job done. Each day is a little different, it's what keeps us on our toes and excited to come to work every day.
For individuals assigned and/or hired to work in California, Revolve includes a reasonable estimate of the salary or hourly rate range for this role. This takes into account the wide range of factors that are considered in making compensation decisions; including but not limited to business or organizational needs, skill sets, experience and training, licensure, and certifications.
A reasonable estimate of the current base hourly range is $30/hr- $32/hr.
$30-32 hourly 2d ago
Customer Service & Bike Tech
Retrospec
Customer service representative job in Perris, CA
First 90 days: fully in office
After 90 days: 3 days in office, 2 days hybrid
Based throughout Southern California, Retrospec is committed to a no-barrier, inclusive entry to nature and honest conversation about the industry. Over the past 16 years, Retrospec has grown exponentially to serve consumers of all ages, ignite their passion for fresh air, and fuel their love of nature through all seasons. Everything we create is designed and tested in beautiful California to ensure it's ready for your next journey. Choosing the road less traveled is rarely easy, but always worth it.
About the Role
We're seeking an experienced, empathetic, and technically skilled CustomerService & Bike Tech to join our growing team. This hybrid role combines technical bike expertise with exceptional customer care, supporting both our direct-to-consumer (D2C) and dealer (B2B) channels.
You'll be the go-to expert for customer and dealer inquiries, troubleshooting bike and e-bike issues, managing warranty claims, and ensuring every interaction reflects the Retrospec brand's commitment to quality, integrity, and outdoor adventure. If you thrive in fast-paced environments, love helping people, and enjoy problem-solving with a hands-on approach, we'd love to hear from you.
Responsibilities
Receive, research, and respond to customer and dealer inquiries via phone, email, chat, and social media with empathy and professionalism.
Provide expert-level knowledge and troubleshooting support for bikes and e-bikes, including assembly, repair, maintenance, and general technical questions.
Manage consumer and dealer warranty claims, acting as a liaison between customers, sales, product, and warehouse teams.
Walk customers through assembly and troubleshooting steps clearly and confidently via phone or email.
Process returns, exchanges, and replacement parts with attention to accuracy and customer satisfaction.
Collaborate with the warranty, sales, and warehouse teams to ensure timely resolutions and a seamless experience for both consumers and dealers.
Build and inspect new and returned bikes for troubleshooting and quality control, as needed.
Respond to and monitor social media inquiries and reviews, escalating trends or product feedback to the appropriate teams.
Track and flag recurring issues, inefficiencies, or product concerns to improve customer experience and operational processes.
Maintain accurate communication records in Gorgias using automations and workflows to manage volume efficiently.
Communicate customer insights and product feedback constructively to product development, sales, and marketing teams.
Quickly become familiar with the Retrospec brand voice, customerservice protocols, and software platforms to provide high-quality support.
Assist with additional customerservice and clerical tasks as assigned.
Qualifications
2-3 years of ecommerce customerservice experience; bike industry experience highly preferred.
Strong understanding of bike and e-bike mechanics, assembly, repair, and maintenance.
Exceptional written and verbal communication skills with a friendly, professional demeanor.
Experience with customerservice tools such as Gorgias or Zendesk.
Proven ability to manage a high volume of tickets, calls, and multi-channel inquiries efficiently.
Highly organized, detail-oriented, and capable of multitasking in a fast-paced environment.
Proficient computer literacy and quick adaptability to new systems.
AA degree preferred; high school diploma or equivalent required.
Experience managing warranty processes and dealer accounts is a plus.
Familiarity with social media or online community communication is a bonus.
Passion for outdoor recreation, cycling, and the Retrospec mission.
Physical Requirements: Must be able to lift and move items weighing up to 75 lbs as needed.
$36k-50k yearly est. 4d ago
Inside Sales & Customer Experience Representative
Terminax
Customer service representative job in Irvine, CA
TERMINAX, a leading brand in high-performance automotive films, known for innovations in paint protection films (PPF), is currently looking to hire an Inside Sales & Customer Experience Representative to support our U.S. sales operations, drive lead conversion, and deliver outstanding customer experiences through proactive communication and service.
Responsibilities
Qualify leads, manage the sales pipeline, and schedule meetings or product demos for the outside sales team.
Support sales team with quotes, proposals, order processing, and contract management.
Collaborate with marketing to follow up on campaign leads and promotional activities.
Respond promptly to customer inquiries via phone, email, or online channels.
Manage order tracking, shipping updates, and delivery confirmations to ensure a smooth customer experience.
Resolve product or service issues by identifying the problem, determining solutions, and following up to ensure resolution.
Maintain strong customer relationships and proactively check in to increase satisfaction and loyalty.
Coordinate with operations, logistics, and technical teams to ensure accurate and timely order fulfillment.
Other ad-hoc tasks as assigned by management.
Qualifications
Associate's degree or higher preferred (Business, Communications, or related field).
2+ years of customerservice experience, ideally in automotive, manufacturing, or B2B environment.
Strong communication skills (verbal and written) and ability to handle challenging situations with professionalism.
Detail-oriented with strong organizational and multitasking skills.
Proficiency in Microsoft Office; experience with CRM/ERP systems preferred.
Team player with a proactive attitude and problem-solving mindset.
Interest in automotive or aftermarket products is a plus.
Bilingual (English/Spanish or English/Chinese) is a plus.
Compensation & Benefits
Competitive base salary plus commission and performance-based incentives
Opportunity to grow into a senior success role within a fast-growing, innovative company
Onsite fitness center
Coffee, drinks and snacks
$41k-70k yearly est. 3d ago
Account/Refund Follow Up Representative
Insight Global
Customer service representative job in Baldwin Park, CA
Must Haves:
2+ years of experience with billing and/or collections on the professional side
Experience with insurance payments
Strong knowledge of reading explanation of benefits (EOBs)
High School diploma
Experience with refunds or overpayments
Plusses:
Experience using Epic EMR system for billing/collections
Day to Day:
Our client is looking for an Account Follow Up Representative to support their Refund Specialty department in Irwindale, CA. The department in undergoing a cleanup objective to clear and resolve old credit balances, which will be focusing on balances from 2023, 2024, and early 2025. In this role, this person will be working from an excel spreadsheet looking at overpayments from charge lines and research if they are valid or not. They will be confirming if payments and adjustments are posted correctly and verify the order of insurances to see if/ensure they are accurate. They will also be issuing refunds or performing offset initiations (prompting the payers to pay back the money, opposed to cutting a physical check). This practice works with all types of insurances: HMOs, PPOs, MediCare, MediCal, and Workers Comp. We're seeking a candidate with experience in professional billing and collections, including a solid understanding of explanation of benefits (EOBs) and insurance payment processes. The ideal individual will demonstrate exceptional customerservice skills, maintain a positive and professional attitude, and be reliable and committed to a full 40-hour work week.
Team Dynamic/Environment:
This role is based onsite at the Rivergrade office in Irwindale, CA, where the selected candidate will work alongside two other contractors hired for the same team. While three additional team members are based remotely in Chicago, the candidate will have in-person support from their manager and supervisor, who are also located at the Irwindale office. The office houses approximately 80 staff members from various billing and collections teams, creating a collaborative and dynamic work environment.
$41k-62k yearly est. 4d ago
Inbound Sales Representative
Taxrise
Customer service representative job in Irvine, CA
WHY JOIN TAXRISE?
At TaxRise, we don't just provide tax relief services; we provide hope, stability, and solutions to individuals and families facing financial uncertainty. Our team is passionate about reshaping the tax resolution industry through innovation, empathy, and unwavering commitment to our clients.
Join us and make a tangible difference in people's lives while growing your career with a team that values your contributions.
ABOUT THE ROLE:
As an Inbound Sales Representative, you will play a pivotal role in helping clients resolve their tax issues. You will act as a trusted advisor, conducting discovery calls, analyzing financial and tax information, and enrolling clients into resolution programs. You'll work exclusively with warm inbound leads - no cold calling required - and have the backing of a robust support team that ensures you have the tools and resources to succeed.
The ideal candidate thrives in a consultative sales environment, excels at building relationships, and is motivated to drive results.
HOW YOU'LL BE REWARDED
Unlimited Earnings Potential! Your pay is directly related to your selling ability. With no commission cap, highly motivated candidates with strong determination, desire, and selling skills have the potential to earn up to $240,000 annually. Your success is in your hands!
Base pay: $17.00 per hour (full-time, 40 hours per week)
Commission: Average monthly earnings potential commission of $12,000 - $17,000+
WHAT YOU'LL DO:
Client Consultation: Engage with warm, inbound leads only-no cold calls. Conduct thorough discovery calls to understand how clients' tax issues began, identify their financial circumstances, and uncover their goals. Use active listening to gather critical details about their situation.
Program Evaluation: Review a combination of client-provided documents and system-generated data, including account transcripts, wage and income records, prior tax returns, and proprietary financial analyses, to recommend tailored resolution programs that meet their needs.
Sales Cycle Management: Take ownership of the sales process from start to finish, including responding to inbound inquiries and successfully enrolling clients into our services. Ensure each step of the process is timely and efficient.
Empathy and Advocacy: Act as a trusted advocate for clients by addressing their concerns, providing clear answers to their questions. Explain our tax relief services and potential resolutions in a way that's easy for clients to understand. Break down each step of the process, ensuring clients feel empowered and confident in moving forward.
CRM Documentation: Maintain meticulous records by inputting all client interactions, financial information, and case updates into our CRM system. Ensure accurate and thorough documentation to support seamless follow-ups and team collaboration.
Performance-Driven Results: Consistently meet or exceed individual and team sales goals by staying proactive, organized, and results-oriented. Utilize feedback and coaching to continuously refine your sales approach and enhance performance.
The job includes other duties and responsibilities assigned by management
WHAT YOU'LL NEED TO HAVE:
Minimum of 1-2 years of sales experience, preferably within a high-volume call center environment
Highly motivated with a positive attitude and excellent people skills
Strong interpersonal and relationship-building skills with a client-first mindset
Excellent verbal and written communication skills, with the ability to simplify complex concepts for clients
Working knowledge of and expertise with customer information systems and computer software, preferably Google Mail and Calendar and Salesforce
High level of empathy and emotional intelligence to handle sensitive client situations
Time management - multitasker, able to prioritize and follow up with clients in a timely manner
Ability to work in a fast-paced environment, adapt to changing priorities, and maintain professionalism
Successful execution with minimal oversight, which requires independent thought, decision-making and application
We understand potential comes in many forms. Even if you don't check every box, we still encourage you to apply; we consider all qualified candidates.
WHAT WE OFFER
We believe in taking care of our team so they can take care of our clients. Here's what you can expect as part of the TaxRise family:
Medical, Dental, and Vision Insurance (starting after 60 days)
Paid Time Off
401(k) retirement plan with company match
Professional Development Program to support your growth
Access to our on-site gym and gaming lounge
Catered team lunches every Friday
Fun and energizing quarterly company outings
ABOUT US
At TaxRise, our mission is simple yet impactful: to revolutionize the way taxpayers navigate their tax challenges. We believe in the power of lifting others up, and that's the driving force behind everything we do.
When you join us, you're not just becoming part of a company; you're joining a movement. We're a team that thrives on celebrating successes and making a genuine impact on people's lives.
We're proud to be the fastest-growing company in our industry, and we're on the lookout for exceptional individuals to help us continue our journey of transformation.
If you're ready to bring your unique talents and innovative spirit to a company where your work truly matters, TaxRise is the place to be. Join us and be part of a team that's reshaping the future of tax resolution.
OUR COMMITMENT
At TaxRise, we're proud to be an equal opportunity employer. We know that a world-class culture stems from the diversity and talent of our team. We provide equal employment opportunities (EEO) to all without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable law.
TaxRise is also committed to ensuring equal opportunity in employment for qualified persons with disabilities. If you require any reasonable accommodation throughout the recruiting process, please let your recruiter know.
California Applicants: Please review our Notice at Collection and California Privacy Policy before submitting your application by clicking here.
$47k-80k yearly est. Auto-Apply 20d ago
CareMore Sales Extender
Mindlance 4.6
Customer service representative job in Upland, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in Upland, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 141 W Foothill Boulevard, Upland CA 91786
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $ 18.56/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$18.6 hourly 60d+ ago
Inbound Sales Representative
Apfsc
Customer service representative job in Laguna Hills, CA
FIMAC is seeking an energetic and outgoing call center agent to manage inbound customer acquistion for our brands with the goal of converting leads to sales. This position will deal with customers through multiple channels, including, but not limited to inbound calls, online messaging/chat, text and emails.
Sales skills, speaking skills and writing skills are a must.
Responsibilities:
Handle mass number of inbound and outbound calls
Utilize company equipment to facilitate calls
Interact with all customers in a friendly and courteous manner
Follow up with open leads
When necessary involve senior management
Follow all prompts and scripts to the letter with no deviation
Qualifications for Call Center Representative:
Call Center Experience is a plus
Experience with CreditSoft is a major plus
Basic understanding of windows base systems
Excellent verbal communication skills
Strong literary comprehension capability
Reliable transportation to and from the call center
Capable of staying focused and tuning out outside distractions
Ability to sit for long periods of time
Education:
High School Graduate or equivalent required.
Schedule:
8 hour shift
Day shift
No Weekends
Benefits:
Employee ASC discount club card
Health insurance
Paid time off
401k
Supplemental pay types:
Signing Bonus (based on qualifications & performance)
Base Salary plus Commission
Daily cash incentives
Compensation: $41,600.00 per year
HIRING NOW
Helping people live better lives
CCCS agency providing financial services to consumers
At APFSC, we are devoted to your cause and offer the best debt management program available. Striving to maintain the highest quality standards, we help families get back on track through counseling and education. Working together, we find a better way out of debt, and a healthy way back to financial freedom. We work with most major creditors and are able to gain, on your behalf, a reduction in your interest rates and consolidate all of your creditor's payments into one monthly payment from you, saving you from the worry of late or missing payments. With monthly reports and continuous contact, we celebrate with our clients while they watch their debt melt away.
APFSC also provides required pre-bankruptcy credit counseling and pre-discharge debtor education for those consumers contemplating filing bankruptcy. All individual bankruptcy filers are required to complete pre-bankruptcy credit counseling and pre-discharge debtor education. These may not be provided at the same time. Credit counseling must take place before you file for bankruptcy; debtor education must take place after you file. Certificate of completion for both credit counseling and debtor education are required before the filer's debts can be discharged. Compensation: $20.00 - $25.00 per hour
HIRING NOW
Helping people live better lives
CCCS agency providing financial services to consumers
At APFSC, we are devoted to your cause and offer the best debt management program available. Striving to maintain the highest quality standards, we help families get back on track through counseling and education. Working together, we find a better way out of debt, and a healthy way back to financial freedom. We work with most major creditors and are able to gain, on your behalf, a reduction in your interest rates and consolidate all of your creditor's payments into one monthly payment from you, saving you from the worry of late or missing payments. With monthly reports and continuous contact, we celebrate with our clients while they watch their debt melt away.
APFSC also provides required pre-bankruptcy credit counseling and pre-discharge debtor education for those consumers contemplating filing bankruptcy. All individual bankruptcy filers are required to complete pre-bankruptcy credit counseling and pre-discharge debtor education. These may not be provided at the same time. Credit counseling must take place before you file for bankruptcy; debtor education must take place after you file. Certificate of completion for both credit counseling and debtor education are required before the filer's debts can be discharged.
$20-25 hourly Auto-Apply 60d+ ago
Customer Relations Lead, PSA
Limited 4.7
Customer service representative job in Santa Ana, CA
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault, and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, SGC, and Card Ladder.
Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 2,200 people across our headquarters in Santa Ana and offices in Jersey City, Tokyo, Shanghai, Hong Kong, Toronto, Guadalajara, Dallas, and Paris.
We're looking for a
Customer Relations Lead
to assist in leading and mentoring the team in our Customer Relations Center.
This position will be responsible for resolving customer issues and providing any training and assistance to the CRC team. They will ensure the turnaround times for the CRC are met within specific time frames and assist the Claims department in resolving issues over email and the phone.
You'll report to the
Customer Relations Assistant Manager
and work onsite from our Santa Ana, CA headquarters Monday-Friday.
What You'll Do:
Responsible for turnaround times in Customer Response Center and operationally ensuring the requests meet the turnaround time.
Assisting CRC team members with all queries
Improving the CRC responses
Creating policies and procedures for the CRC team
Corroborating with I.T. to develop efficiency features to the CRC portal
Aiding with Label Correction, Research and Damage review responses
Tracking resolutions in a timely manner throughout Operations
Assisting the Claims department with Damage Reviews and resolving issues over the phone and email
Educates customers as to rationale for company procedures and policies.
Who You are:
4+ years of CustomerService experience
Associates Degree or equivalent preferred
Ability to read and comprehend instructions, correspondence, and memos; ability to write correspondence. Fluency in written and spoken Spanish is a plus
Ability to multi-task, problem-solve, and track multiple customer issues at once;
Ability to maintain turnaround times for CRC
Familiarity with PSA standards, values, services, and procedures;
Ability to understand and relay company policies and procedures in-person and by email, phone and chat;
Clear and professional oral and written communication skills in both positive or negative situations;
Ability to diffuse conflict, maintain confidentiality, listen to others without interrupting, keep emotions under control, remain open to ideas and try new things;
Manages difficult or emotional customer situations while responding promptly to customer needs, solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.
Physical Requirements:
Computer Use: Typing, mouse work, and sitting and looking at a computer potentially for long periods of time.
Hand Use: Regular hand use for various tasks.
Hearing Requirements: Ability to hear alarms, signals, and verbal instructions.
Lifting and Carrying: Ability to lift, carry, and move materials up to 40 pounds.
Phone Answering: Talking on the phone and texting may be required, as well as manual dexterity to operate a computer and phone system efficiently.
Sitting or Standing: Ability to sit or stand for extended periods of time.
Hourly Rate:
The reasonable estimated hourly rate for this position is $28. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, prior experience and skill set.
Reasons To Join Us:
Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
Vacation: All full-time employees are eligible for paid vacation
Holiday Pay: All regular, full-time employees are eligible for ten company paid holidays
Employee Discounts: Employees receive discounts on select grading services for approved submissions
Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team building activities
Collectors uses e-Verify to validate your ability to work legally in the United States.
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to *******************.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email
*********************
.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our
Privacy Notice for U.S. Applicants
.
If you are based in California, you can read information for California residents
here
.
$28 hourly Auto-Apply 5d ago
Route Service Representative (Class A) - RMC Long Beach
American Textile Maintenance Co 3.5
Customer service representative job in Long Beach, CA
About us: We are professional, agile, innovative and our goal is to put our independent, family-owned reputation on the line every day. For 80 years we have served the hospitality and restaurant industries in Southern California. We have earned our reputation for having simply the most professional customerservice in textile rentals. Whether it's table linens, uniforms, towels, sheets, or mats, Republic Master Chefs will deliver what you need, when you need it. We understand how busy you are, and that you don't want to worry about your uniform and linen service. We are proud of our role as the best textile service in the southland. And our customers appreciate our high standards of personal, professional service. OUR MISSION STATEMENT To safely and sustainably provide our customers industry leading services through a combination of extraordinary customerservice and high-quality, innovative products. Republic Master Chefs has been proudly serving Restaurant Linen & Uniform needs in the Los Angeles Greater Area since 1932.
Our work environment includes:
Growth opportunities
On-the-job training
Safe work environment
Job Description:
The Route Sales position is primarily responsible for customerservice as a Route ServiceRepresentatives of ATM (Republic), a textile rental service organization focused on hospitality, food & beverage and healthcare related offices and clinics. Utility driver will be driving standard trucks. Continuous training and accountability of the respective route are the key result areas for success. Other responsibilities include resolving issues with customers, offering new product and services promotions, service methods development, assuring effective customerservice is provided and participate in the overall development of the CustomerService Team. Works directly with the supervision of the Service Team Leaders and the CustomerService Manager.
Requirements:
• Understand the products, processes, and capabilities of ATM.
• Continuous training programs for all service team members in the following areas:
• Communicate efficiently with all pertinent departments.
• Be a good listener to the customer and work team.
• Flexible to the ever-changing market climate
• Understand new products, pricing strategies, and other processes when appropriate.
• Maintains and reviews service effectiveness records.
• Assures that good housekeeping practices are maintained in service office area and vehicles.
• Works with other Team Members to solve mutual problems.
• Keep updated Route Notes (Route Notes should be updated every couple of months)
• Renew all accounts where agreements are expired (If applicable).
• Look for opportunities to grow routes (internally & externally).
• Understand and know how to operate vehicle, hand-held device, hand-truck, and other tools for work day
• Understand and know how to write an Addendum to Service correctly/Pink Form/Agreement and any other pertaining paperwork to take care of the route.
• Responsible and Respectable behaviors to customer and service team since you are a reflection of ATM.
• Maintain good housekeeping practices in company vehicles and work area.
• Maintain good appearance. For example, grooming habits. Clean shaven or neat facial hair, hats should be worn correctly, black shoes, black socks, and shirts tucked in etc.
• Work well with others and have a Teamwork approach.
• Maintain a good standing driving record.
• Maintain a learning desire on a daily basis.
• Must be able to problem solve while at accounts.
Education:
• High school diploma or equivalent (Preferred)
Job Type:
Full-time
Salary:
Starting at $25.00 an hour
Benefits:
401(k)
Dental insurance
Health insurance
Life insurance
Paid training
Referral program
Retirement plan
Vision insurance
Schedule:
10 Hour Shift / 8 Hour Shift
Day shift
Evening shift
Weekends
Supplemental pay types:
Commission pay
Ability to commute/relocate:
Long Beach 90804 : Reliably commute or planning to relocate before starting work (Required)
Experience:
Sales: 1 year (Preferred)
Customerservice: 1 year (Preferred)
License/Certification:
Class A License
Work Location:
In person
American Textile Maintenance Co. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$25 hourly 5d ago
CareMore Sales Extender
Mindlance 4.6
Customer service representative job in Cerritos, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************
One of our clients has a temporary position open for CareMore Sales Extender located in Victorville, CA with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity.
Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path.
Job Description
Job Title : CareMore Sales Extender
Client Location : 12441 Hesperia Rd. Suite A5 and A6, Victorville CA 92395
Contract Duration : 12+ Months contract (possibility of extension based on performance)
Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work.
Pay rate : $17.76/hr
Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations.
MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents.
Qualifications
EDUCATION/EXPERIENCE: Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred.
Additional Information
Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
$17.8 hourly 60d+ ago
Learn more about customer service representative jobs
How much does a customer service representative earn in San Clemente, CA?
The average customer service representative in San Clemente, CA earns between $28,000 and $47,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in San Clemente, CA
$36,000
What are the biggest employers of Customer Service Representatives in San Clemente, CA?
The biggest employers of Customer Service Representatives in San Clemente, CA are: