Customer Service Representative (Santa Maria)
Customer service representative job in Santa Maria, CA
JOB TITLE:Customer Service RepresentativeLOCATION: Santa Maria/Santa Barbara Considering making an application for this job Check all the details in this job description, and then click on Apply. Work onsite (No remote work) Interfaces with internal/external customers and ensures their needs and concerns are handled with quality service and timely response. Strong work ethic with the ability to multitask and adapt in a fast-paced environment.
DUTIES AND RESPONSIBILITIESinclude but are not limited to the following:Professionally handle a high volume of incoming calls and inquiries.Manages front desk duties as it relates to Customer and Driver support. Payment requests and intercompany paperwork distributions.Works with customers on all commercial and residential Go Backs, Misses, and general driver communication follow-up.Communicates with customers via phone and email to receive orders for service starts, stops, changes, exchanges, repairs, and payment processing. From time to time may be asked to assist with customer calls relating to other company services such as Roll Off.Addresses complaints concerning billing or service rendered, referring complaints of service failures to designated personnel for investigation.Deliver ongoing support and guidance for all internal and external customers. Inquire if there is a need for new or additional services.Process pro-rations and the month-end billing process for new starts, service stops, changes, and special services.Initiate the Batch Print process for all work orders for the next day and distribute accordingly.Backs up and supports other office personnel when they are unavailable.Audits paperwork to ensure that the service required was received by the customer.Dispatches as needed to respond to incoming service orders and resolve route and service issues.Possess a strong knowledge of internal processes, and understand the correlation and link between all business units.Uses a database system to gather and input notes, changes, or work order actions in customer accounts.Meets or exceeds service quality and productivity goals set for the position.Attends mandatory training to enhance system and equipment knowledge and customer service skills.Communicates inter-departmentally with Santa Barbara offices via email; phone, and chat Performs other duties as assigned.
QUALIFICATIONS:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.KNOWLEDGE, SKILLS, ABILITIES AND EXPERIENCE:A minimum of 2 years of experience in a high-volume Call Center is required.Proficient in building trusting relationships with customers and being attentive to their needs.Customer-focused and exceptional listening abilities.Ability to effectively make quick, sound decisions.Professional phone and email etiquette.Strong ability to multitask in a fast-paced environment and high attention to detail. Excellent communication skills to effectively communicate to all levels of management and customers both verbally and in writing.Work efficiently and effectively, both independently and as a team, to meet MarBorgs customer service standards. Proficiency in the use of Microsoft Office software.Ability to work on a PC, accessing and navigating multiple software applications in a Windows environment while talking to the customer on the phone.Keying data entry efficiently and accurately with proficiency in typing/keyboard is required.Bilingual English and Spanish skills a plus.EDUCATION and/or EXPERIENCE:High School diploma or general education degree (GED); and two years of related customer service experience are required. CORE COMPETENCIES:Doing Good: Maintains and promotes integrity and values in the conduct of all activities.Making Good: Takes responsibility and ownership for a problem, project, or issue.Treating Our People Well:Proactively seeks and finds ways to provide extraordinary service. Fosters respect for all individuals and points of view. Works cooperatively and effectively with others to achieve common goals characterized by pride, trust, and commitment.Observant: Ability to identify safety or operational deficiencies and to quickly implement a correction.Safety Matters:Actively participates in creating a safe and healthy workplace for our employees and our customers.Environmentally Focused: Takes initiative to preserve and improve our local environment for future generations. Makes every day Earth Day.
JOB SPECIFIC COMPETENCIES:Active Listening, Attention to Detail, Calm Under Pressure, Caring, Communication, Conflict Resolution, TeamworkLANGUAGE SKILLS:Ability to read and write English, and interpret documents such as safety rules, operation and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. They should also be able to speak English effectively before groups of customers or employees of the organization. Basic Spanish skills are a plus.MATHEMATICAL SKILLS:Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios, and percent and to draw and interpret bar graphs.REASONING ABILITY:Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.PHYSICAL DEMANDS:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. Specific vision abilities required by this job include close vision.WORK ENVIRONMENT:We are a drug-free & alcohol-free work environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. xevrcyc The noise level in the work environment is usually moderate.
Compensation details: 20-25 Hourly Wage
PI4a55e52a9a84-38
Customer Service Representative Join a Stable, Family-Owned Company
Customer service representative job in San Luis Obispo, CA
Full-time position with great pay, strong benefits, and long-term stability on the Central Coast.
Compensation: $20$25 per hour (Full-Time, Not Remote)
About the Role Brezden Pest Control, a respected family-owned business in San Luis Obispo, is seeking a Customer Service Representative to support our Pest Department. This position is ideal for someone who is organized, dependable, and takes pride in delivering quality service. Youll be the hub of communication between customers, technicians, and management ensuring smooth, efficient operations every day.
Key Responsibilities
Professionally handle and direct customer calls
Schedule and confirm service appointments
Prepare and process billing and invoices
Support field technicians with scheduling and dispatch coordination
Qualifications
Strong organizational and multitasking skills
Excellent written and verbal communication
Proficiency with Microsoft Office and CRM tools
Previous administrative or customer service experience preferred
Compensation & Benefits
$20$25 per hour, depending on experience
Health insurance, paid vacation, and sick leave
401(k) with company match, profit sharing, and disability coverage
Why Brezden Pest Control
Weve built our reputation through decades of quality service and employee commitment. Join a company where your reliability and professionalism are valued and where your career can thrive.
Compensation details: 20-25 Hourly Wage
PI80b2d9a1cec0-31181-38895639
Sales and Customer Service Representative
Customer service representative job in San Luis Obispo, CA
Benefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's Compensation: $20.00 - $30.00 per hour
Our Mission At InjectorsDirect.com it is not only our job to provide customers with the best experience possible, it is our purpose. As the industry-leading team, we challenge the status quo. We never compromise in the pursuit of continuous improvement, striving to become the best versions of ourselves.
Core Values We Work H.A.R.D.
Highest Quality We know quality is paramount in everything we do, this allows us to be proud of our work.
Attention to Detail We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability We rely on our teammates to work together effectively to complete our daily tasks, and to achieve our strategic goals.
Dedication We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
About us InjectorsDirect.com was founded in San Luis Obispo, California in 2009. After having to replace the injectors in an LB7 Duramax, we realized that there needed to be a better way for diesel pickup owners to get quality fuel injection parts for their trucks at reasonable prices. We offer parts for Duramax, Cummins, and Power Stroke Diesel engines. Our expert technicians are trained to test and service all the products we offer.
Auto-ApplyReservations Agent - PM Full Time
Customer service representative job in San Luis Obispo, CA
Job Description
Job Summary: Responds to communications from guests concerning reservations arriving by mail, telephone, fax, or Internet.
DEPARTMENTAL EXPECTATION OF EMPLOYEE:
Adheres to Sycamore's Policies, Procedures and Safety protocols.
Acts as a role model within and outside Sycamore.
Maintains a positive and respectful attitude with coworkers and customers.
Consistently reports to work on time prepared to perform duties of position.
DUTIES AND RESPONSIBILITIES:
The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities to this job at any time due to reasonable accommodation or other reasons.
Regular and reliable attendance.
Answers the phone.
Processes reservations by mail, telephone, fax, or Internet.
Processes reservations from the sales office, other hotel departments, and travel agents.
Demonstrate thorough knowledge of the property, room types and room amenities.
Knows the selling status, rates, and benefits of all packages and specials.
Creates and maintains reservation records.
Prepares letters of confirmation.
Communicates reservation information to the front desk.
Processes cancellations and modifications and promptly relays this information to the front desk.
Understands the resort's policy on guaranteed reservations and no-shows.
Tracks future room availability on the basis of reservations.
Assists in pre-registration activities when appropriate.
Monitors advance deposit requirements.
Employees may occasionally be asked to perform work on special assignments in addition to normal job duties.
CUSTOMER SERVICE:
Resolves guest problems quickly, efficiently, and courteously.
Maintains detailed knowledge about the hotel's services and hours of operations.
Make sure that all our guests get the highest level of service.
Maintain and train the highest levels of customer service to all staff.
Anticipates and intervenes in all incidents of guest dissatisfaction and attempts to satisfy all such guests, within hotel policy.
Review Customer Surveys and share results with staff.
QUALIFICATIONS:
To perform this job successfully, the incumbent must be able to perform each essential duty satisfactorily. Requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential duties.
1-2 years hospitality or customer service, preferably in hotel/reservations setting.
Must be able to work holidays, weekends and evenings.
Bilingual skill is a plus.
Excellent phone etiquette and ability to multitask across different systems.
Sales focused mindset. Ability to drive conversation and upselling.
Proficient in Microsoft Word, Excel, POS and Payroll systems.
Excellent written and oral communication skills.
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
Acute attention to detail for reservations and notes.
Proficient on Microsoft Word, Excel, and outlook. Knowledge of PMS (Maestro), AKIA, Book 4 Time a plus.
Excellent customer service skills.
Ability to understand and follow written and verbal instructions.
Professional appearance and demeanor.
Ability to effectively communicate with people at all levels and from various backgrounds.
Typing skills and ability to operate standard office equipment including copier, fax, telephone, calculator, etc.
PHYSICAL/MENTAL REQUIREMENTS:
While performing the duties of this job, the employee is frequently required to do the following:
Calculate figures and amounts.
Coordinate multiple tasks simultaneously.
Ability to work in stressful situations.
Ability to work in a constant state of alertness and in a safe manner.
Stand, sit and walk for long periods of time or an entire shift, repetitive motions, climb stairs, balance, stoop, squat, bend, twist, kneel, reach, grasp and squeeze with both hands. Talk or hear; taste or smell.
The employee must occasionally lift and/or move, carry, push and pull up to 30lbs.
WORK ENVIRONMENT:
The work environmental characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time. The noise level in the work environment is usually moderate.
Work conditions include exposure to scents, mineral water sulfur odors and uneven surfaces.
Sycamore reserves the right to change job responsibilities, transfer job positions, or assign additional job duties at any time.
(7890) San Luis Obispo: Customer Service Rep
Customer service representative job in San Luis Obispo, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Customer service representative job in San Luis Obispo, CA
Job DescriptionBenefits:
401(k) matching
Opportunity for advancement
Paid time off
Signing bonus
Training & development
ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Mike Smith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Customer Service Representative
Customer service representative job in San Luis Obispo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1970
Station Address: 3180 South Broad St, San Luis Obispo CA, 93401
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-ApplyCommunity Service Specialist I (CSS I)
Customer service representative job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.
Department Summary
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.
The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety.
Key Qualifications
* Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
* Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
* Assist in the education, intervention, and enforcement of campus policies and regulations.
Education and Experience
* High school diploma or equivalent and three months of related experience.
Licenses, Certificates, Credentials
* Possession of a valid Driver's License or the ability to obtain one by the date of hire.
* Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
* Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.
Salary and Benefits
Anticipated Hiring Range: $48,672 - $54,804 annually
Classification Range: $41,532 - $60,516 annually
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
Customer Service Representative - Tackle Warehouse - San Luis Obispo, CA
Customer service representative job in San Luis Obispo, CA
$17.00 - $20.00 an hour
Hiring part time employees, 20 hours per week, for a closing shift. This shift requires working until 6 pm, and a Saturday shift is also required.
requires physically reporting to work in San Luis Obispo, Ca.
Sports Warehouse About Us
We are a growing e-commerce company that specializes in bass fishing, tennis, running, pickleball, equestrian, ice/roller hockey, roller derby, inline skating and skateboarding products. Our goal is to provide a top-notch customer shopping experience by recommending the right products and delivering the best possible service. We believe in striving for excellence while finding simple solutions to get the job done.
We are looking for reliable and personable individuals to help us build lasting relationships with our Tackle Warehouse customers as a phone CSR. Fishing experience is a plus but not a requirement!
Sports Warehouse is comprised of:Tackle WarehouseTennis WarehouseRunning WarehousePickleball WarehouseRiding WarehouseInline/Ice WarehouseSkate Warehouse Requirements
The ideal candidate will
Enjoy fishing for fun and relaxation or sport.
Experiential knowledge of fishing products, their purpose and benefits.
Deliver friendly, professional and helpful support to all customers and assist in meeting needs or exceeding their expectations.
Possess excellent verbal and written communication skills.
Problem solve and utilize available resources to locate answers to product/order questions.
Demonstrate a comprehensive understanding of current company policies, procedures, products and services.
Be flexible during busy times by helping fellow co-workers and function as part of a team.
Have the ability to multi-task and remain composed under pressure.
Continually learn and develop skills relevant to the role.
Bring a positive attitude and strong work ethic to the workplace.
Required Skills
Communicate clearly and professionally
Listen well to customers and provide service in a friendly, patient and calm manner
Take direction well and learn in a fast-paced environment
Focus, maintain attention to detail and balance multiple duties in a dynamic environment
Ability to work independently and productively prioritize tasks
Recognize the need to ask for assistance.
Previous customer service experience desired
Benefits & Perks
All Employees:
Merchandise discounts with all Sports Warehouse companies
Access to on-site fitness facility
Paid sick time
401(k) and profit-sharing programs
Opportunities for growth
Employee appreciation events
Work Environment:
This role functions within a professional and collaborative office setting, regularly utilizing standard office equipment such as computers, tablets and phones for day-to-day tasks. The use of racquet stringing machines and related tools/supplies may also be required to support the needs of the business.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:
Regularly required to handle objects, type on a computer, use tablets and phones and computer software.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ability to observe details at close range (within a few feet of the observer).
Frequently required to sit in a stationary position for prolonged periods of time, in addition to occasionally moving about inside the building.
Occasionally required to stand, stoop, bend, twist, reach, kneel, crouch or climb.????
Must regularly lift and/or move objects that weigh less than ten pounds, occasionally lift and/or move items that weigh between 10 - 20 pounds and rarely lift and/or move items that weigh between 20 - 50 pounds.?
May require standing for prolonged periods of time and use of hands, fingers, wrists, and arms while stringing racquets.?
Call Center Representative
Customer service representative job in Santa Maria, CA
Job Description
Cellular Sales is Growing!
Up to $500 sign-on bonus. Details to be discussed in the interview.
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Competative Income: $17.00/hour + Bonuses
First rate health benefits: Including health/vision/dental, and life insurance
Security for your future: 401(k) with ROTH option to save for retirement
Performance Incentives: Top performers receive trips, gifts, and prizes
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads
Generate store traffic and contribute to the California market's success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
Positive attitude
Effective communication skills
Business ownership mentality
Interest and understanding of technology products and services
Knowledge of customer service principles and practices
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Proficient in Microsoft Office
Data entry and typing skills (including 10 key)
Experience in a call center or customer service environment
Position Type/Expected Hours of Work
This is a full-time position
Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
CA - ATV Customer Service Rep at Oceano Dunes - SUNBUGGY 2025
Customer service representative job in Oceano, CA
SPEND YOUR DAYS ON THE BEACH! ATV Rental Customer Service Rep JOB DESCRIPTION Reports ToThe CSR will report to the Store Manager. Job OverviewMaintain knowledge of the different rentals offered by SunBuggy to be able to competently answer questions and set proper guest expectations. Coordinate with the “Store Manager” to take new reservations and check in customers with existing reservations
Responsibilities and DutiesResponsibilities and duties of CSR
Maintain a neat appearance of work area and Participate in keeping store area clean.
Prepare paperwork as dictated by schedule and maintain office supplies
Assist with closing out contracts at the end of day
Greet and orient guests on check-in
QualificationsQualifications that are necessary for CSR
Good interpersonal skills and ability to maintain and foster cooperative and courteous working relationships with the public, peers, and supervisors.
High School Diploma and basic math competency
Ability to Look up directions and navigate
Ability to communicate clearly over the phone, online, and in-person
Ability to sit, stand, walk, climb, stoop, kneel, and crouch, bend, and reach.
Ability to lift up to 50 pounds.
Maintain a Valid Drivers License
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Bilingual Service Specialist
Customer service representative job in El Paso de Robles, CA
Essential Functions
Working collaboratively and cooperatively with property management staff and other personnel
Solicits and responds to referrals from property management staff, residents directly and people in the community calling on behalf of rental property tenants who have challenges related to day-to-day functioning.
Client intakes, development, and oversight of case management plans for long term
Collaborates with other community agencies
Assists residents with referrals to community resources, benefit programs and related
When appropriate completes an evaluation, a plan, and a service agreement with the
Documents all face-to-face contacts, phone contacts with and on behalf of the resident and all activities related to the service agreement.
Maintains identified service record in the SHP
Accompanies residents to appointments as required, to ensure services are received
Crisis intervention, counseling and case management with residents as needed (Under a licensed clinician)
Referral to long term therapy services in the community as
Assists with property activities related to the resident's
Other duties as assigned by the Clinical Supervisor and/or Director of Resident Services
Requirements
Ability to handle sensitive information in a confidential manner
Excellent communication and organizational skills
Computer skills, including Microsoft Word, Microsoft Outlook, and Excel
Ability to work with different cultures, ethnicities, and minorities.
Ability to identify mental health conditions, diagnose and provide treatment and/or appropriate referrals (Under a licensed clinician).
Fluent in English and Spanish
Currently enrolled in a Master's degree in psychology, marriage and family therapy (MFT), social work (MSW),professional clinical counseling (PCC), or another relevant field that is regulated by the Board of Behavioral Sciences. Must complete a master's degree within two years of employment.
Must be able to supply all data required to complete an education background
Must have a combination of three years being enrolled in a licensed Master's degree program in relevant field and have additional work experience in the social service field.
Valid CA Driver's License with access to reliable
Within two years of employment, be registered with and follow all Board of Behavioral Science (BBS) guidelines associated with providing clinical services.
Financial Services Rep I (Full-time)
Customer service representative job in El Paso de Robles, CA
Full-time Description
PAY GRADE: 19N
PAY RANGE: $20.09 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards.
No evenings or weekends!
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
Accurately process teller transactions (loan payments, transfer of funds, etc.)
Thorough knowledge of negotiable instruments such as cash and checks
Efficiently and accurately record information
Research and resolve members' concerns
Cross-sell credit union products and services
Efficiently utilize the software systems provided to perform member transactions
Requirements
Requirements of the position include:
Previous cash handling and/or customer service experience
Desire to provide outstanding member service
Ability to cross-sell
Self-motivated
Good communication skills
Dependable (arrive to work on time as scheduled)
Guest Service Representative I - Flying Flags Avila Beach
Customer service representative job in Avilla Beach, CA
Job Title: Guest Service Representative
Company: Highway West Vacations
Property: Flying Flags Avila Beach
Status: Full Time, Non-Exempt
Starting Pay Rate: $17.50 per hour
Benefits:
We offer a competitive compensation package with Company paid employee only health insurance, vacation and sick time, Company paid holidays, life insurance, and employee discounts!
Job Description:
The Guest Service Representative I is responsible for welcoming guests, receiving, fulfilling and reporting guests' requests, creating reservations, providing concierge services and recommendations, and checking guests in and out of the hotel with a level of service that meets or exceeds guest expectations. The GSR is also responsible for keeping the lobby area clean and welcoming.
Requirements:
1-2 years hotel/restaurant experience
Dependable, punctual, impeccable attendance record
Accurate, attention to detail, service oriented
Strong organizational skills
Positive attitude, strong interpersonal and diplomatic skills
Excellent math aptitude and cash handling ability
Excellent communication and organizational skills.
Professional demeanor
Proficient computer skills, including Word, Excel and PowerPoint.
Must be able to work on feet for extended periods
Must be able to work a flexible work schedule including evenings, weekends and holidays.
Proof of eligibility to work in the United States
Preferred Qualifications:
Associates degree in Hospitality Management or related field preferred.
HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Sales and Customer Service Representative
Customer service representative job in San Luis Obispo, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Dental insurance
Employee discounts
Free food & snacks
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Wellness resources
Who We Are:
InjectorsDirect.com is a leader in our industry, remanufacturing and distributing parts for diesel fuel injection systems in Ford, Chevrolet, and Dodge/Ram trucks. Our company was founded in 2009 by San Luis Obispo natives who wanted to find a better way to help diesel truck owners get the parts they need. We pride ourselves in utilizing innovative technology to improve our products and provide a better experience for our customers every day. We are looking for committed team members who share our values and want to grow their career with a reputable company. We offer a complete benefits package that includes Paid Time Off, Paid Holidays, Medical, Dental, Vision, and Life insurance as well as VIP access to company sponsored events and team-building activities. We are also proud supporters of the Central Coast community and sponsors of SLO Blues Baseball, Cal Poly Athletics, as well as local rodeos and other community functions.
Sales and Customer Service Representative Job Duties:
The main function of this role is to handle inbound and outbound phone calls, emails, and chats from our customers. This means accepting orders over the phone, answering customer questions about the status of their order, and fielding calls to address warranty issues or other customer concerns. Team members are expected to be extremely detail oriented, thorough, and accurate. This role typically involves making or receiving upwards of 50 calls per day. Ability to navigate computer programs, type, and process data quickly is a must.
Experience Needed:
Our ideal candidate will have experience in a similar environment. Basic phone and computer skills (Apple products), and experience using Salesforce are highly recommended. Mechanical experience, specifically in the automotive industry is a plus, but not required. Our team members work in a brand-new, climate-controlled office with an excellent view. Must be able to be seated, working in front of a computer for 7-8 hours per day.
What We Value:
Highest Quality: We know quality is paramount in everything we do; this allows us to be proud of our work. We take pride in delivering the best possible products to our customers every day.
Attention To Detail: We obsess over the details, big or small. Accuracy is the main focus at all times.
Reliability: We rely on teammates to work together effectively to complete daily tasks, and to achieve strategic goals. We help each other succeed.
Dedication: We are dedicated to professionalism, speed, and efficiency, always exceeding expectations.
What We Offer:
Competitive Hourly Pay - depending on work ethic, experience, and character. We reward hard working, dedicated employees with regular pay increases.
Performance based bonus opportunities
Medical, Vision, and Dental Benefits
401K Retirement Plan with 4% Employer Matching
Paid Holidays
Paid Vacation and Sick Time
A break room stocked with snacks and drinks
VIP access to company sponsored events
Regular team lunches and BBQ's
Community Service Specialist I (CSS I)
Customer service representative job in San Luis Obispo, CA
Under general supervision of the Administrative Lieutenant, the Community Services Specialist I (CSS I) position supports the overall goal in delivering quality police and parking operational services to the campus community and assists with security, public safety support, community engagement, and related community service functions. The CSS I works in conjunction with police officers during non-hazardous calls for service and represents Public Safety and Cal Poly through exceptional customer service while supporting the safety needs of the campus community.
Department Summary
Under the administration of the Associate Vice President of Public Safety/Chief of Police, the Public Safety Unit is responsible for the safety, health and well-being of the university community. The Public Safety Unit consists of four divisions: Cal Poly Police Department (CPPD), Department of Emergency Management (DEM), Transportation and Parking Services (TAPS) and Business Services.
The mission of the Public Safety unit is to create and maintain a safe learning and living environment for the entire campus community by promoting an all-inclusive campuswide culture that embraces and supports public safety.
Key Qualifications
Patrol campus properties on foot, bicycle, and vehicle to maintain high visibility to protect the campus community and visitors from fire, theft, vandalism, and other safety concerns.
Respond to smoke detector alarms, conduct fire alarm testing, and respond to pool motion sensor detector alarms.
Assist in the education, intervention, and enforcement of campus policies and regulations.
Education and Experience
High school diploma or equivalent and three months of related experience.
Licenses, Certificates, Credentials
Possession of a valid Driver's License or the ability to obtain one by the date of hire.
Ability to obtain California Peace Officer Standards and Training (P.O.S.T.) Dispatcher Certificate upon hire (training costs covered by university).
Ability to obtain certification for authorization to access the California Law Telecommunications System via training by Cal Poly Police Department.
Salary and Benefits
Anticipated Hiring Range: $48,672 - $54,804 annually
Classification Range: $41,532 - $60,516 annually
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Positions are posted for a minimum of 14 calendar days.
(8206) Atascadero: Customer Service Rep
Customer service representative job in Atascadero, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.
Call Center Representative
Customer service representative job in Santa Maria, CA
Cellular Sales
Cellular Sales is Growing!
Up to $500 sign-on bonus. Details to be discussed in the interview.
Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is the one, a company that provides a rewarding career with a family atmosphere. You bring the desire to achieve and an exceptional attitude. Cellular Sales will provide benefits, development, and a culture that values diversity and inclusion. Are you ready to take control of your income and represent the best?
We're Verizon's premier retail partner and have received multiple Agent of the Year awards. With nearly 800 stores across 40 states, we have 30-year reputation for providing unmatched in-person customer experiences. We're always expanding and looking for smart, driven, positive people to join our team of 7,000+.
Why Join Cellular Sales
Our talented teams help clients connect, work, watch, game, and stream with the latest devices. We partner with our customers to find the best Verizon plans and services for their needs while expanding their ability to stay connected. We listen to their concerns, and make sure they leave informed and satisfied with their visit. For the communities we serve, we get to actively build relationships and trust.
What We Offer
We give you the tools and support to succeed, along with great incentives to perform well and continue improving. Here's what you'll get when you join us:
Competative Income: $17.00/hour + Bonuses
First rate health benefits: Including health/vision/dental, and life insurance
Security for your future: 401(k) with ROTH option to save for retirement
Performance Incentives: Top performers receive trips, gifts, and prizes
Growth and Development: Gain invaluable knowledge, insight, and mentorship from our experienced leadership
Advancement Opportunities: We promote from within and encourage growth
Outstanding Company Culture: A healthy community that fosters collaboration and mutual success
Community Involvement: Impact the lives of people where you live through local events and volunteering
Responsibilities
As a Call Center Representative you will provide ongoing support to our current team of Verizon Sales Consultants. Ideal candidates will be creative and analytical. Should seek to build off of current foundation, and improve procedures and methods already in place. Candidates should be able to take feedback to improve productivity.
Follow up on distributed leads
Generate store traffic and contribute to the California market's success
Handle customer inquiries both by phone and text
Support sales force by generating sales leads
Follow communication scripts when handing different topics
Research required information using available resources
Provide customers with product and service information
Candidates should be able to take feedback and criticism to improve productivity and character
What We Are Looking For
Attention to Detail: Taking responsibility for a thorough and detailed method of working. Oral Communication: Shaping and expressing ideas and information in an effective manner.
Planning and Organizing: Setting priorities and defining actions, time, and resources needed to achieve predefined goals.
Problem Solving: Having the ability to identify problems and issues of varying complexities and to find effective solutions with few guidelines.
Written Communication: Expressing ideas and opinions clearly in properly structured, well-organized, and grammatically correct reports or documents; utilizing language and terminology.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to sit for long periods of time.
Essentials
Positive attitude
Effective communication skills
Business ownership mentality
Interest and understanding of technology products and services
Knowledge of customer service principles and practices
High school diploma or equivalent; college degree preferred
Minimum two years of related work experience
Proficient in Microsoft Office
Data entry and typing skills (including 10 key)
Experience in a call center or customer service environment
Position Type/Expected Hours of Work
This is a full-time position
Monday - Friday
If you're eager to learn and implement our proven techniques to grow your career, enjoy a fast paced environment, and have reliable transportation, let's talk.
Opportunity awaits, apply today!
Auto-ApplyCustomer Service Representative
Customer service representative job in Nipomo, CA
Excited to grow your career?
At Chevron Stations Inc (CSI), we sell gasoline and convenience products at our retail stations. We are looking for hard working people who value safety, enjoy working as a team and have a positive work attitude. The perfect fit for our team are individuals who are self-motivated, dependable and able to work effectively & safely in a fast-paced environment while maintaining 100% total customer focus.
People First, Excellence Always
CSI#: 1972
Station Address: 460 West Tefft St, Nipomo CA, 93444
Job Expectations:
Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
Maintain neat appearance and good personal hygiene in compliance with CSI image standards.
Support and follow established safety, security, quality guidelines as well as CSI's policies, procedures, practices, and programs. Report accidents or incidents to the manager immediately.
Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process.
Ensure food safety hygiene in accordance with county regulations is followed to include proper sanitation, food handling, preparation, storage and disposal procedures
Follow federal law and company standards on carding customers for all age restricted products sold at the stations.
Work professionally with vendors and contractors.
Regular and punctual attendance is expected.
Follow proper kitchen and sanitation procedures in accordance with city and county regulations during cooking of KKC products
Essential Functions:
Provide exceptional guest service. Be courteous, always greet and thank all customers while making eye contact.
Conduct all point-of-sale activities accurately and safely while adhering to CSI guidelines and procedures. This includes retail and fuel sales transactions completed through multiple forms of payment.
Maintain cash drawer to be at or below maximum level. Secure all funds in safe and perform cashier reconciliation at each end of shift to ensure accurate management of sales. CSI cash handling policies, guidelines, and procedures are followed consistently.
Perform consistent station cleaning of the indoor and outdoor facilities including restrooms, islands, pumps, and car wash, if applicable.
Prepare food and hot beverage products. Effectively manage ExtraMile and/or KKC foodservice and beverages to ensure maximization of sales and minimization of loss through continuously monitoring product levels and re-stocking as needed.
Actively promote store specials and other marketing programs.
Cross-check price of delivered goods for accuracy.
Distribute delivered goods in an orderly manner throughout the store and continuously ensure shelves are full of products. This includes both the retail space and cooler locations in the store.
Observe local law requirements in activating and filling vehicle fuel tanks with gasoline or diesel fuel to specified levels. (Oregon only)
May perform other duties as assigned by management.
Requirement/Qualifications:
Must be sufficiently proficient in English to understand CSI policies, safety training, and job instructions, and to effectively communicate with customers and/or coworkers on work-related matters.
Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays.
Strong attention to detail.
Ability to handle challenging situations professionally and exercise exceptional judgement.
Ability to work both independently and in team settings.
Must possess required up-to-date food handling certificates, as required by law (in specific locations only).
Cooking/Restaurant experience preferred
Supervisor Responsibilities:
This position has no supervisory responsibilities
Travel:
Rare, limited to required training and coverage for nearby stations.
Physical Demands Include but are not limited to:
Ability to stand and walk for long periods of time on hard and uneven surfaces.
Ability to bend, lift, push, and move product using proper lifting techniques. Follow the team-lift concept if objects are too heavy or awkward and if over 25 pounds.
Krispy Krunchy Chicken procedures require constant standing, bending, and reaching with a moderate amount of manual dexterity.
Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
Periodic exposure to all outdoor conditions during daylight hours.
Moderate exposure to walk-in coolers and freezers at 34 F or lower.
Frequent handwashing and attention to personal cleanliness standards.
Must be at least 18 years of age or older to work in California and Oregon locations.
Must be at least 21 years of age or older to work in Washington locations.
Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.
Must be at least 21 years of age or older to work in Management positions.
Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.
The selected candidate's compensation will be determined based on their skills, experience, and qualifications. The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.
USA based job position
Visas will not be granted
Benefits:
Full-time & Part-time shifts available
Direct Deposit with competitive weekly pay
Health & Wellness packages available for purchase
Education reimbursement program
Shift Differential Pay for select shifts and job titles
Management Bonus Program
Loyalty Service time Program
Commuter benefit Program
Compensation Range:
$18.00 - $19.00
Chevron Stations Inc. (CSI) is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.
We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at ******************.
Auto-Apply(8264) Paso Robles: Customer Service Rep
Customer service representative job in El Paso de Robles, CA
No one likes being bored at work, which is why a Domino's job is all about having fun! We live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time.
Come join the #1 Pizza Company in the world!
Job Description
As a Customer Service Representative (CSR), you are the first and sometimes the only impression of us. Your contact with every Customer plays an essential key role that helps us create smiles by making lives easier. You are the face of Domino's.
What are some things a CSR does?!
Provide a fun, happy, and exciting environment for our customers while taking orders.
Uphold and represent a rock-solid brand image.
Get into the action and make the perfect product all the time.
Multitask in a competitive, fun, and fast-paced work environment.
ADVANCEMENT
Many of our team members began their careers as CSRs and delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
Our company prides itself in promoting to management and above store roles from within. What does that mean for you? You can start as a CSR and move up the ranks to management. Who knows? Maybe you are the next Domino's franchisee!
Qualifications
Must be 16 years or older. To enter into management you must be 18 years or older.
Additional Information
California Pay Disclosure: The rate of pay is the applicable minimum wage rate with potential $0.25 to $1.50 per hour depending upon experience and longevity with the employer.
All your information will be kept confidential according to EEO guidelines.