Customer service representative jobs in Spokane Valley, WA - 232 jobs
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Customer Experience Lead-Spokane Valley
Victoria's Secret 4.1
Customer service representative job in Spokane, WA
A Victoria's Secret & Co Customer Experience Lead is a values-based leader who delivers exceptional customer and associate experiences to drive and grow top-line sales. Based on store volume, this role reports to either the Store Manager or the Customer Experience Manager.
Primary Responsibility:
The Customer Experience Lead is primarily responsible for driving and growing top-line sales by selling, leading and directing associates on the sales floor, and coaching associates in the moment. In addition, the Customer Experience Lead supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. The Customer Experience Lead is expected to act as a front-line supervisor responsible for assigning work and providing direction to non-supervisory associates.
All Store Leadership Team responsibilities include:
* Leading and demonstrating company values within the store.
* Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling.
* Conducting associate observations and associate coaching.
* Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer.
* Linking results to behaviors and actions to drive top-line sales.
* Independently managing labor hours within the store to drive top-line sales and profit.
* Owning the overall appearance and presentation of brand by maintaining visual merchandising standards.
* Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand.
* Demonstrating and leading company policy and procedures.
* Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing.
* This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks.
Click here for benefit details related to this position.
Minimum Salary: $18.00
Maximum Salary: $22.50
VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors.
Qualifications
* Passion for Victoria's Secret Brand.
* Demonstrates excellent merchandising skills.
* Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results.
* A sense of self-awareness with an interest in seeking feedback to improve and develop.
* Ability to monitor/track progress and incorporate feedback into decision-making.
* Experience with influencing cross-functional partners in informal and formal settings to get things done.
* Ability to work nights, weekends, and a flexible schedule.
* Ability to stand for long periods and frequently bend, kneel, and lift.
* Ability to use technology (headsets, mobile devices, computers).
* 1 year of retail experience preferred.
* Experience directing other individuals in the performance of their job duties preferred.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance.
An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
$18-22.5 hourly 17d ago
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Technical Service Rep
DTS Fluid Power 3.6
Customer service representative job in Spokane, WA
Are you looking for an opportunity to be part of a great sales team and a strong company that believes in their people?
Do you want to use your industrial rubber and application knowledge to help solve customer problems, answer their questions to build sales and customer satisfaction?
As a Technical Sales & ServiceRepresentative (TSSR) at Applied Industrial Technologies, you will use your strong customerservice and technical skills to respond directly to customer requests and support our Applied Account Manager team regarding applications, product selection, and installation of our industrial rubber product selection. You'll spend time interacting with customers to determine their needs and then helping to meet that need. You will have a direct impact on customer satisfaction, retention, and sales results!
Responsibilities
Provide technical customer support and problem solving for rubber applications, systems and supporting components to customers and our own Branch sales/support associates
Professional point of contact for customer quotes and product sourcing
Build customer satisfaction and sales by providing assistance for product selection, interchange & replacements, cycle time reductions, and improving overall customer satisfaction
Timely and accurate reporting
Requirements
2+ years proven customerservice or sales experience
Use of proper English grammar, written and verbal
Ability to read / understand technical drawings
Work independently and as part of a team
Listening, negotiating, and effective questioning skills
Ability & desire to quickly learn new processes and systems
HS Diploma or Equivalent
Ability to pass a DOT medical and drug screen
Industrial rubber products application knowledge (conveyor belting, fabrication, splicing),
preferred
When you join the Applied team, you will enjoy:
Base salary and bonus opportunities
Comprehensive benefits package including health care, vision, & dental, 401(k) with company match
Personalized training & development program
Career development opportunities
Work for a corporation that believes in developing its people. Applied employees believe in the company and love the environment. Individual contributors with fresh ideas and passion for excellence are encouraged and rewarded.
#LI-RB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$58k-72k yearly est. Auto-Apply 35d ago
Select Business Insurance Customer Service Associate
The Travelers Companies 4.4
Customer service representative job in Spokane Valley, WA
Who Are We? Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
Job Category
CustomerService
Compensation Overview
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
Salary Range
$37,400.00 - $61,600.00
Target Openings
8
What Is the Opportunity?
Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations CustomerService team at Travelers play a key role in providing a positive experience. In the role of CustomerService Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
The Schedule:
Start Date: 3/23/26
Hybrid Work Arrangement: three days in office and two days remote (8:00am - 5:00pm PST. Monday - Friday.
Training: 3 months
Post Training schedule: 8:30am - 5:30pm PST Monday - Friday.
What Will You Do?
* Successfully complete applicable new hire training.
* Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
* Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
* Navigate multiple systems and platforms simultaneously while interacting with the customer.
* Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
* Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
* May support departmental projects and initiatives and take on other developmental opportunities.
* Perform other duties as assigned.
What Will Our Ideal Candidate Have?
* Prior customerservice experience.
* Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
* Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
* Ability to analyze information and think critically to make informed decisions.
* Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
* Flexibility and resiliency to navigate change.
* Desire to continuously acquire new skills and knowledge.
What is a Must Have?
* High school diploma or GED.
What Is in It for You?
* Health Insurance: Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
* Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
* Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
* Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
* Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
Employment Practices
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit *********************************************************
$37.4k-61.6k yearly 4d ago
Customer Service Representative
The Overhead Door 3.8
Customer service representative job in Spokane Valley, WA
Skills/Education Qualifications
High School Diploma or GED.
One to three years related experience or training; or equivalent combination of education and experience.
Mathematical, Reasoning, and Language skills are required.
Proficiency in Microsoft Office including Word and Excel.
The Office Clerk supports the service and installation departments in the Texas Access Controls Houston, TX location.
Answers telephone and directs calls to appropriate department.
Processing incoming and outgoing parts.
Enters alphabetic, numeric or symbolic data from source documents into computer following format displayed on screen.
Compares data entered with source documents to detect errors.
Processes purchase orders.
Take orders for residential install/servicecustomers.
Assist in scheduling and dispatching.
Provides backup support for office staff.
$39k-44k yearly est. Auto-Apply 60d+ ago
Parent Engagement Specialist
College Success Foundation 4.3
Customer service representative job in Spokane, WA
SUMMARY: The Parent Engagement Specialist promotes direct enrollment in college by educating parents from diverse backgrounds about the college readiness and enrollment process. The Specialist helps parents of high school students build the knowledge and skills required to ensure they can help students make informed college choices. The Specialist will use both universal and targeted outreach to engage parents from diverse backgrounds. The Specialist will develop partnerships required to ensure parent engagement in CSF workshops and events.
This is a temporary position from September, 2021 to June 30, 2023
PRIMARY DUTIES AND RESPONSIBILITIES:
Implement a parent engagement plan that is aligned with CSF strategies and priorities to increase the number of students who enroll in college immediately following high school graduation.
Develop and conduct universal and targeted parent outreach strategies to maximize participation and engagement from diverse populations.
Build relationships with parents and families that fosters their ongoing engagement.
Partner with school and community partners to develop impactful parent outreach and engagement strategies.
Plan and deliver college and career workshops to parents that develop their knowledge and skills in what students need to be college and career ready.
Serve as a resource for families in need of support regarding the college readiness and enrollment process.
Develop and support parent's access to college and career resources and materials.
Work with school administrators and community partners to identify opportunities for collaboration.
Work in partnership with school staff, college partners and other college access programs to deliver services to parents.
Use work and time management tools to strengthen and maximize the delivery of services.
Collect and enter data to document college and career activities completed.
Performs other duties as assigned.
$40k-47k yearly est. 60d+ ago
Customer Experience Coordinator - Retrofit & Service Division
R&R Heating and Air Conditioning
Customer service representative job in Spokane, WA
At R&R Heating & Air Conditioning, the customer experience is everything. Whether a homeowner is replacing a furnace, upgrading to heat pump technology, or calling in for urgent service, we are the team that answers the call - literally. Our Retrofit & ServiceCustomer Experience Coordinator plays a critical role in helping customers feel supported, informed, and taken care of from the very first interaction.
This is a fast-paced, high-volume environment where you'll juggle scheduling, communication, technician dispatching, and follow-through. If you excel at staying calm under pressure, solving problems quickly, and making people feel valued - this role is for you.
Who We Are
Mission: Improving lives. Pushing the boundaries of what's possible.
Our values guide everything we do: Integrity | Trust | Giving | Positivity | Teamwork | Accountability
We are a locally owned, community-focused HVAC company with a reputation for doing things the right way.
What You'll Do
* Serve as the primary contact for homeowners, clients, and service inquiries.
* Answer incoming calls and messages with a warm, professional, and helpful approach.
* Schedule service calls, maintenance appointments, and retrofit consultations.
* Dispatch technicians based on skill, availability, urgency, and geography.
* Communicate with technicians throughout the day to manage workflow and adjust schedules.
* Keep customers informed regarding arrival windows, delays, and follow-up needs.
* Document and update all job information in ServiceTitan.
* Support warranty requests and equipment ordering coordination as needed.
* Help resolve concerns quickly and professionally to maintain high customer satisfaction.
What Success Looks Like
* Customers feel heard, respected, informed, and supported.
* Schedules stay tight, efficient, and responsive.
* Technicians receive clear, accurate job details - and stay productive.
* Issues are resolved proactively, not reactively.
* The day keeps moving smoothly - even when things get busy.
Qualifications
Required:
* Experience in customerservice, dispatching, coordination, or call center support.
* Ability to manage multiple priorities and stay composed in a fast-moving environment.
* Strong communication skills - both written and verbal.
* Confident using computer systems & adapting to new platforms.
* High attention to detail and follow-through.
Preferred (but not required - we will train):
* HVAC, plumbing, electricians, service trades, or construction scheduling experience.
* Familiarity with ServiceTitan or similar dispatch/project management software.
Work Environment
* Fast-paced, team-oriented office setting.
* Direct collaboration with Service Manager, Retrofit Install Coordinators, Lead Technicians, and Sales.
* This is an on-site role due to real-time dispatch needs.
Salary Description:
$21-$25/Hourly DOE
$21-25 hourly 60d+ ago
Call Center Representative
Kenworth Sales Company 4.6
Customer service representative job in Spokane, WA
Bring your skills to the 2020 Kenworth Dealer of the Year! Kenworth Sales Company, a 38-location Kenworth and Isuzu truck dealership group, is looking for a Call Center Representative to join our Spokane, WA location.
The primary function of the call center customerservice advisor is to coordinate repairs, dispatching tow companies and/or mobile repair units, communicating with customers, communicate with customers, and acting as a liaison between fleets, tow companies, and repair facilities.
**Due to federally mandated DOT regulations, Kenworth Sales is a drug-free workplace. Any offer of employment will be contingent on passing a pre-employment drug screening.
Schedule: 12pm - 8:30pm
Duties and Responsibilities:
Answer incoming phone calls from customers seeking information regarding vehicle service repairs and/or service issues
Coordinate the development of the program with all Kenworth Sales Company Branches.
Establish and provides breakdown management support for Kenworth Sales Co fleet customers to include monitoring and interpreting fault codes, as well as campaign info for fleets.
Monitors Company compliance with PACCAR Premiere Care Gold Standards, the Concierge Program objectives, and Pac-Central guidelines, including time critical functions.
Work directly with and assist each Corporate Service Director and District Service Manager as needed.
Communicate effectively with Fleets, PACCAR Breakdown, and tow companies.
Keeps a log of the details of communication with customer/dealer throughout the repair process.
Coordinates with Service Manager/Shop Foreman to assure completion of work within time promised to customer.
Monitors progress of repairs and updates customer on any changes in agreed service, costs, or time of completion. Obtains customer authorization for such changes.
Qualifications:
Ability to read and comprehend English instructions and information.
High school diploma or equivalent.
Must have a working knowledge of all heavy truck repair methods.
Must have a highly technical background with good troubleshooting skills.
Must have basic computer skills, and ability to utilize MS office programs as well as Paccar Web Ecat.
Must have the ability to identify and meet Customer needs and requirements.
Must be a hard worker and a self-starter and a problem solver.
Excellent organizational, communication, and time management skills.
Exceptional phone and Customerservice skills required.
Appearance must meet company requirements.
BENEFITS:
Kenworth Sales Company promotes a progressive environment with an emphasis on teamwork, customerservice, training and personal development.
Stability - Company is financially strong with an established base of customers and is well-positioned for continued expansion.
History of Excellence - Work for an award-winning dealership with a reputation for unsurpassed quality and customerservice.
Excellent compensation and benefits package including comprehensive Health and Dental insurance, Flexible Spending Accounts (FSAs) with FLEX Card, Group Life Insurance, Short Term & Long-Term Disability Insurance, Voluntary Life Insurance, Corporate Holidays, Paid Vacation and Personal Leave, 401(k) plan with company match, and Voluntary Supplemental Insurance plans.
Veterans are encouraged to apply!
About the company: Kenworth Sales Company is a family of companies based in Salt Lake City, Utah of over 38 dealerships in the Intermountian West and Mid-Atlantic regions.
An Equal Opportunity employer, Smoke Free/Drug Free Facility. All qualified applicants will receive consideration for employment without regard to the individual's race, color, sex, national origin, religion, age, disability, genetic information, status as a military veteran or any other characteristic protected by applicable law.
$34k-43k yearly est. 19d ago
Customer Service Representative | Full-Time|
Heritage Health 3.9
Customer service representative job in Coeur dAlene, ID
Heritage Health is seeking a full-time (1.0 FTE) CustomerServiceRepresentative to join our team at our Center for Healthy Living in Coeur d' Alene, Idaho. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule: 7:00am to 5:30pm
What You'll Love About Working Here:
Purpose-Driven Work: Be part of an organization dedicated to enhancing lives and building healthier communities.
Supportive Culture: Experience a fun, collaborative, and encouraging team environment where your contributions are valued.
Work-Life Balance: Enjoy a predictable schedule so you can focus on what matters most, both at work and at home.
Growth & Collaboration: Work alongside talented professionals who are committed to delivering the best outcomes for our patients and community partners.
Competitive Compensation: Receive a strong pay package and exceptional benefits that support your well-being and future.
Why Join Heritage Health? Enjoy Exceptional Benefits Designed for You
Comprehensive Health Coverage: 100% employer-paid medical, dental, and vision insurance for full-time employees. Choose from multiple plan options to fit your needs, with generous employer contributions for dependents.
Flexible Paid Time Off (PTO): Start your first year with 200 hours (25 days!) of all-in-one PTO-covering vacation, personal, sick, and holiday time. Our streamlined PTO program gives you more control and flexibility, plus the option to cash out extra time off. We believe in supporting your work-life balance from day one.
Extended Illness Bank (EIB): Additional paid time for serious illness or hospitalization, supporting you and your family when it matters most.
Retirement Savings: 403(b) retirement plan with automatic enrollment and a competitive employer match-100% of the first 3% and 50% of the next 2% you contribute. Build your future with confidence.
Life & Disability Insurance: Employer-paid life and long-term disability coverage, plus voluntary options for extra protection.
Employee Assistance Program (EAP): Free, confidential counseling and wellness resources for you and your household, including telehealth visits, legal and financial support, and more.
Additional Perks: Student loan repayment program for eligible positions, LifeFlight membership for emergency medical transport, and access to a dedicated benefits advocate team for personalized support.
The Client ServicesRepresentative is responsible for delivering exceptional customerservice to all Heritage Health clients during the check-in and check-out process. This role works closely with clinical staff to ensure patient visits are processed efficiently and accurately. The representative is also responsible for implementing and adhering to established Heritage Health policies and protocols to support a seamless and professional client experience.
Requirements
Minimum of two (2) years of office experience; experience in a medical or healthcare setting strongly preferred
Ability to pass an enhanced background check conducted by the Idaho Department of Health and Welfare Criminal History Unit
Strong organizational, communication, and customerservice skills
Proficient in the use of standard office software and equipment
Ability to maintain confidentiality and adhere to HIPAA regulations
Essential Functions:
Greet and check in clients, ensuring demographic information and insurance details are updated at each visit
Answer incoming calls using a multi-line phone system, take accurate messages, and promptly relay them to counselors
Schedule appointments for new and existing clients using three electronic practice management systems
Make appointment reminder calls for all scheduled clients
Verify Medicaid coverage at each visit and obtain Healthy Connections authorization when applicable
Collect co-pays from self-pay and third-party payer clients at each visit; refer clients unable to pay to the billing/collections team
Assist with client check-out as needed
Create and maintain client charts in accordance with documentation standards
Audit counselor charts for clinical documentation compliance based on funding source requirements
Track and document No Show appointments; follow established No Show protocol
Process all scheduled self-pay clients through the Medicaid system to verify potential coverage
Maintain a clean and organized waiting area throughout the day
Perform general office duties including copying, faxing, scanning, and handling incoming/outgoing mail
Maintain regular and predictable attendance
Perform other duties as assigned to support clinic operation
Key Success Factors:
Demonstrated proficiency in general office duties, including filing, scanning, and managing administrative tasks
Consistently professional phone etiquette and effective verbal communication skills
Strong problem-solving abilities with the capacity to manage multiple priorities in a fast paced environment
Solid organizational skills with attention to detail and accuracy
Working knowledge of insurance processes, including Medicaid and third-party payer systems
Excellent customerservice skills, with the ability to interact compassionately and efficiently with diverse client populations
Job Overview:
Working Conditions: Work is normally performed in a typical interior, medical work environment in a clinic building. Work may be demanding and chaotic at times. May be exposed to a patient population that will present a variety of contagious diseases, physical injuries, and emotional states of mind.
Physical Requirements and Work Environment:
The physical demands and work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform these functions.
Must be able to stand, sit, and be mobile for one-third to two-thirds of the workday
Frequent use of hands for fingering, handling, and feeling (over two-thirds of the time)
Reaching with hands and arms occurs approximately one-third of the workday
Occasional climbing, balancing, stooping, kneeling, or crouching (less than one-third of the time)
Requires frequent verbal communication and active listening (over two-thirds of the time)
Must be able to lift or exert force up to 10 pounds approximately 50% of the time, and up to 25-40 pounds less than one-third of the time
Rarely required to lift more than 41 pounds
Must be capable of efficient keyboard use and possess the ability to hear, see, speak, and read effectively
Safety: Heritage Health enforces a safety culture whereby all employees have the responsibility for continuously developing and maintaining a safe working environment. Each employee is responsible for completing all training requirements, participating in emergency response tasks as requested, and serving on safety committees and teams as requested. In addition, employees must accept the responsibility for maintaining the safety of themselves and others by adhering to all written and verbal instructions, promptly reporting and/or correcting all hazards or unsafe conditions and providing feedback to supervisors and management on all safety issues.
Salary Description $19.81 to $28.20 an hour
$19.8-28.2 hourly 45d ago
Customer Service Coordinator
Pestco LLC
Customer service representative job in Post Falls, ID
Work. Grow. Build. Life.
PointePest is proud to be a part of the PestCo's family of companies:
Founded in late 2021, PestCo is one of the fastest growing Pest Control companies in the US. Through our leading brands, we offer single-family residential, multi-family residential and commercial pest control services in key markets across the US. PestCo continues to expand through acquisition and strong organic growth. We emphasize that outstanding people are the key to our success.
Location: Post Falls, ID
Position Type: Full-Time
Schedule: Monday-Friday
Key Responsibilities:
Manage incoming calls and customer inquiries.
Manage and maintain a customer “Sales lead” database.
Respond to routine customer questions and concerns promptly as needed.
Identify and assess customer inquiries to achieve customer satisfaction.
Education and Training provided on-the-job.
Maintain an efficient calendar of day-to-day activities.
Develop a strong knowledge of the company's products, processes, and services.
All duties for CustomerServiceRepresentative assigned by management.
Qualifications & Requirements:
High school diploma or equivalent.
Strong Communication skills effectively through verbal, written and in person.
Strong customerservice and in-person presentation skills.
Strong attention to detail and accurate record keeping.
Self-motivated and results driven.
Firm knowledge of Microsoft Word, Excel, PowerPoint, Mac
Pass a background check.
Pest Control experience preferred but not required.
Why Join the PestCo Team?
Comprehensive Benefit Plans:
Overtime, Commissions, and Bonuses (for applicable roles)
Paid Time Off, Paid Sick Time, & Paid Holidays
Medical, Dental, and Vision Insurance
Company Provided Life Insurance
401K - Employer Match
Health Savings Account (HSA) - Automatic Employer Contribution
Flexible Spending Account (FSA), Dependent Care FSA
Voluntary Life Insurance (Employee, Spouse & Child)
Voluntary Short-Term and Long-Term Disability
Voluntary Options (Accident, Critical Illness, and Hospital Indemnity Coverage)
Employee Assistance Program
PestCo Discounts Program (Included Child Care, Event Tickets, and thousands of Discounts!)
SmartDollar Financial Wellness Program
Educational Resources and Training provided on-the-job.
Medical Benefits are effective on the 1st of the month following the date of hire.
To learn more about PestCo Holdings LLC please visit pestcoholdings.com.
PestCo provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
$30k-38k yearly est. Auto-Apply 4d ago
Reservation Agent
Kalispel Tribe
Customer service representative job in Airway Heights, WA
Summary of Functions: Facilitate all calls coming to Northern Quest Resort & Casino and all activities relating to the PBX and Reservation center. Achieve results in accordance with the objectives, performance and quality standards established by Northern Quest Resort & Casino.
Essential Duties and Responsibilities
Ensures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Resort and Casino Policies and Procedures.
Maintains a positive upbeat attitude, being highly “in tune” to guest questions and needs. Works to ensure that guest inquiries, concerns, or complaints are properly handled. Anticipates the guests' needs.
Answer all telephones within three rings.
Follow call scripting developed by Management staff and maintain proper call control.
Accepts all paging requests, delivers pages in a professional tone of voice.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Fluent understanding of the organization's departments allowing for accurately guided call transfers.
Presents a friendly, professional, non-rushed approach when answering phones. Follows proper phone etiquette and consistently provides first-class guest experience.
Knowledgeable of all gaming, hotel, spa and salon amenities and terminology.
Have knowledge of the Camas Club and its policies and procedures.
Answer guest inquiries pertaining to the resort and casino, businesses owned/operated by the Kalispel Tribe, and local area information.
Obtain any information necessary to assist the guest quickly, accurately, and pleasantly.
Performs accurately, live wakeup calls in a timely manner.
Work with the hotel property software to maintain accurate reservation information for all guests.
Monitors the perpetual inventory of rooms to be sold at all times.
Create and confirm all reservations, including hotel and RV resort reservations.
Record Guest information accurately and prevent the creation of duplicate profiles.
Verify accuracy of guest reservations pertaining to billing, credit card transactions, and guest accounts.
Accept and accurately process guest credit card information, tournament registration and gift card purchases.
Provide anticipatory service in a thoughtful and intuitive way, notating special requests made by guests.
Accurately wrap up all Reservation calls.
Use proper interpersonal skills when engaging with customers and employees.
Provide exceptional service to customers and employees when performing job duties.
Conduct oneself in a professional and businesslike manner to reflect Northern Quest's high standard of excellence.
Works as a team with other associates to maintain the highest service standards available.
Share information with other departments to facilitate their successful performance.
Ensure guest confidentiality standards are followed.
Have knowledge of all hotel emergency procedures.
Comply with hotel safety and Loss Control Procedures.
Ensure control/protection of company assets.
Responsible for maintaining regular attendance and punctuality.
Maintain Four Diamond service standards.
Fulfill any reasonable work requested by a manager or Supervisor, completing it accurately and in a timely manner.
Fill in for any duties in the hotel as needed, including but not limited to the following: concierge duties, hotel front desk, and RV Resort front desk.
Duties, responsibilities, requirements, and expectations pertaining to this job are subject to change as needed.
May be required to be a panelist for the Internal Review Hearings.
This does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Education
High school diploma or general education degree (GED).
Experience
Three to six months' related experience and or/training; 1-2 years related college courses a plus.
Experience in a four star/four diamond hotel preferred.
Skills & Abilities
Must be computer literate with working knowledge of Microsoft programs and other computer software
Ability to type at least 40 wpm. (Test Required)
Highly articulate.
Ability to read and comprehend instructions, short correspondence, and memos.
Ability to write professional correspondence.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Ability to compute rate, ratio, and percentage and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Ability to multitask while speaking with guests.
Ability to handle high call volume with focus on available phone time.
Ability to deal with problems involving a few concrete variables in standardized situations, in a controlled and professional manner.
Ability to maintain effective working relationships with department heads and employees.
Excellent organizational, communication, and interpersonal skills.
Other Requirements
Ability to obtain and maintain a Kalispel Tribal Work Permit.
Work nights, weekends and holidays as required.
Physical Demands
Requires the ability to lift and/move objects weighing up to 20 pounds.
Constantly requires the ability to give and receive detailed information through verbal communication.
Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.
Constantly requires working with fingers rather than the whole hand or arm.
Constantly requires repetitive movement of the wrists, hands, and/or fingers.
Often requires walking or moving about to accomplish tasks.
Frequently requires standing and/or sitting for sustained periods of time.
Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.
Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.
Occasionally requires stooping, which entails the use of the lower extremities and back muscles. Infrequently requires crouching.
Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.
Work Environment
The work environment characteristics described are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes, or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.
Hiring Preference
The Kalispel Tribe of Indians is an Equal opportunity employer. Consistent with federal law, the Kalispel Tribe of Indians applies Indian preference in employment. It is the policy of the Kalispel Tribe of Indians to give preference in hiring, promotions, and transfers into vacant positions to qualified applicants in the following order: 1) Kalispel Tribal Members; 2) Spouses of an enrolled Kalispel Tribal Member; 3) enrolled members of other Indian Tribes; 4) all other applicants.
General Sign-off & Disclaimers
The employee is expected to adhere to all company policies.
At-Will Employment: Employment with the Kalispel Tribe of Indians is at-will and can be terminated with or without cause, and with or without notice, at any time, either at the option of the employee or the Kalispel Tribe of Indians.
Drug Testing: The Kalispel Tribe of Indians is a drug free workplace. All applicants are subject to drug testing at the time of hire and at unannounced times during employment.
Background Investigation: All candidates and employees may be subject to a background investigation.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
$29k-36k yearly est. 2d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Spokane, WA
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$29k-34k yearly est. 1d ago
Client Success Associate (Entry-Level)
Strategy Labs
Customer service representative job in Spokane, WA
As a Client Success Associate, you'll jumpstart your marketing career by learning the ins and outs of the industry from day one. This entry-level role is ideal for relationship-driven digital marketers who flourish in dynamic, fast-paced environments. If you're ready to grow and make an impact, submit your resume!
Qualifications:
Bachelor's degree or equivalent education and experience
1+ years of professional experience in a marketing or business setting preferred
Possess strong written, and verbal communication skills with a desire to hone and develop presentation skills for both internal and external stakeholder presentations
Ability and desire to foster positive business relationships
Confident, curious, high-energy, self-motivated, solutions-oriented, and a proven ability to be a positive team player
Demonstrated ability and desire to work and excel in a fast-paced environment
Excellent multitasking and project management skills, including the ability to establish project milestones and keep all internal team members on task
Above-average level of personal organization with a high attention to detail and the ability to prioritize competing deadlines
Strong sense of personal accountability to goals, deadlines, and problem resolution
Ability to de-escalate conflicts and remain calm in stressful situations
Must be personable and friendly
Ability to conduct occasional, short, business-related travel
Applicants must be authorized to work in the United States. Employer sponsorship is not available.
Responsibilities:
Provide support to Client Success Managers and the Client Success team, handling tactical implementation, project coordination, and operational details that keep client campaigns running smoothly. This includes, but is not limited to:
Manage project timelines and ensure deliverables are completed on schedule
Project manage creative production requests and approvals
Facilitate information flow between CSM, clients, and cross-functional teams
Monitor daily Client performance and flag anomalies or issues to CSM
Pull and prepare data and insights for CSM analysis and client reporting
Prepare meeting materials and follow-up documentation
Development of decks and presentation slides
Assist with QA checks for campaigns and creative
Schedule and attend meetings and take and log thorough notes for necessary internal stakeholders
Includes assisting with onboarding of accounts and corresponding tasks as requested
Manage, or support, a portfolio of clients as determined by billables and pending client-facing training and experience. For these clients, duties may include the following;
Project confidence and professionalism as a representative of Strategy Labs to the client
Serve as the client subject matter expert (SME), providing guidance and addressing challenges on work/project management and collaboration with clients
Help to manage and resolve any critical situations
Build strong, long-term relationships with clients by staying in constant communication and efficiently resolving issues with alternate solutions tailored to individual needs
Conduct or support weekly, quarterly, and annual digital marketing performance reviews to ensure the client understands agency efforts and the correlation of marketing metrics to overall business growth with support for data analytics and insights from media team
Create and manage tasks to ensure all internal and external deadlines are met
Resolve any issues proactively and ensure client goals are met
Provide insight and relay the voice of clients to internal teams
Engage in “Radical Candor” as a means of productive dialogue between coworkers and clients for growth and areas of opportunity
$36k-56k yearly est. 2d ago
Membership Services Representative - Valley
Ymca of The Inland Northwest 4.1
Customer service representative job in Spokane Valley, WA
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Membership ServiceRepresentative delivers exceptional customerservice levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
Must have background in CustomerService.
Shifts: Evenings and Weekends
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $17.13/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$17.1 hourly Auto-Apply 14d ago
Inside Sales Representative
Airliquidehr
Customer service representative job in Spokane, WA
R10081113 Inside Sales Representative (Open)
At Airgas, we are committed to building a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We are looking for you!
$20-25
Recruiter: Josselyn Suarez / ****************************** / *************** CALL/TEXT
Sells industrial, medical and specialty gases, welding equipment, power and hand tools, paint and other supplies to customers. Advises customers on tools, hardware, and materials needed, and procedure to follow to complete tasks customers wish to perform.
● Responsible for adherence to company policies including safety and the use of personal protective equipment.
● Provides excellent customerservice to internal and external customers.
● Ensures all required paperwork is accurately completed, including coding, costing, and pricing.
● Advises customers on tools, hardware, and materials, and any necessary procedures to follow to complete tasks customers wish to perform.
● Processes orders in the SAP system including, cash and charge orders. May assist with reconciliation of cash and bank deposits.
● Communicates by phone, e-mail and in person with customers, sales staff, store managers and others, inquiring about and providing information on cost, ordering and delivery times, etc.
● Develops outgoing call strategy to support sales growth for the branch.
● May coordinate a transfer of merchandise requested by customers to and from other locations.
● Answers customer questions concerning locations, prices and use of merchandise.
● Processes total price and tax on merchandise purchased by customers using computer, calculator and/or paper and pencil to prepare an invoice. Accepts payment and makes change for customer purchases. Wraps or bags merchandise for customers and assists in loading and unloading cylinders outside the storeroom.
● Arranges with customers for the delivery of cylinder and/or hard goods requested.
● May need to coordinate with the purchasing department for any product shortages or outages.
● Maintains a positive work atmosphere by acting and communicating in a manner that builds relationships with internal and external customers.
● Responsible for following all administrative and accounting related procedures.
● Stocks showroom shelves with merchandise, maintains showroom displays, and keeps warehouses stocked, clean and organized.
● All employees are expected to perform any reasonable work request that falls within the qualifications
________________________Are you a MATCH?
Required Qualifications:
● A high School degree or the equivalent experience and education is preferred.
● Excellent driving skills required. Maintains appropriate drivers' license
● Ability to read and comprehend safety data sheets.
● Must be able to operate in a drug-free workplace.
● Must be able to work outdoors in temperatures ranging from -10 to over 110 degrees.
● Ability to perform very heavy work, routinely lift, push, pull, carry 30-50 pounds and occasionally lift 76 to greater than 100 pounds. May occasionally stoop, bend, couch, crawl, twist, kneel or squat up to 33% of the day.
Preferred Qualifications:
● At least one year of knowledge and experience of arc and gas welding with at least two years industry experience is preferred.
● Proficient computer skills using Google products is highly recommended.
● Ability to handle cash transactions accurately.
● Ability to clearly communicate by phone, email or in person with customers, sales staff, Branch Manager and all the other branch personnel. Must be able to work with different people with different personalities and backgrounds.
● Must be proficient in operation of forklift (or the ability to be trained) and maintain appropriate forklift certifications.
● Ability to work independently and under some pressure to meet deadlines.
● Might be requested to work occasional overtime when making deliveries or covering personnel in the branch.
● May be exposed to noise or vibrations, hazards, potential explosives, burns electrical or other fumes, mist, dust, odors or gas. Will be around moving machinery and equipment on uneven ground with varying conditions and layouts.
________________________
Benefits
We care about and support all Airgas associates. This is evident not only through our competitive compensation but also through a comprehensive benefits package that includes medical, dental, and vision plans, vacation, sick time, floating holidays, and paid holidays for full-time employees.
We provide a progressive parental leave package for our eligible Airgas parents, offering generous paid time off for the birth or placement of children.
Additionally, we offer our employees a 401k plan with company matching funds, tuition reimbursement, discounted college tuition for employees' dependents, and an Airgas Scholarship Program.
_________________________
Your DIFFERENCES enhance our PERFORMANCE
At Airgas, we are committed to building a workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their race, gender, sexual orientation, religion, disability or any other protected characteristic. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
_________________________
About Airgas
Airgas, an Air Liquide company, is a leading U.S. supplier of industrial, medical and specialty gases, as well as hardgoods and related products; one of the largest U.S. suppliers of safety products; and a leading U.S. supplier of ammonia products and process chemicals. Through the passion and diversity of its 18,000 associates, Airgas fosters a culture of safety, customer success, sustainability and innovation. Airgas associates are empowered to share ideas, take initiative and make decisions.
Airgas is a subsidiary of Air Liquide, a world leader in gases, technologies and services for industry and healthcare. Present in 60 countries with approximately 66,500 employees, Air Liquide serves more than 4 million customers and patients.
Join us for a stimulating experience: At Airgas, you matter and so does the work you do. As a member of our team, you play an important role in the success of your team, making sure our products are created sustainably and delivered safely and efficiently. In turn, you'll find a welcoming workplace where you're valued for who you are and where you can fill your potential while growing a fulfilling career - whatever path you choose.
_________________________
Equal Employment Opportunity Information
We are an equal opportunity employer. We welcome all qualified applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.
Airgas, an Air Liquide Company is a Government contractor subject to the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Section 503 of the Rehabilitation Act of 1973.
Airgas does not discriminate against qualified applicants with disabilities, and is committed to providing reasonable accommodations to the known disabilities of such individuals so as to ensure equal access to benefits and privileges of employment. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact us by email at us-accommodationrequest@airgas.com.
_________________________
California Privacy Notice
$44k-71k yearly est. Auto-Apply 18d ago
Inside Sales Representative - Liberty Lake, WA (March, June 2026)
Liberty Mutual 4.5
Customer service representative job in Liberty Lake, WA
Are you ready to start a sales career with a Fortune 100 company?
Join Liberty Mutual as a Commercial or Personal Lines Inside Sales Representative. No prior insurance experience required to excel in our fast paced, high-energy sales environment. We provide paid training, ongoing coaching, and uncapped commission.
We are hiring for March 2026
The details:
As part of our team, you'll engage directly with new and existing customers and agents, giving you valuable experience in customer interaction. You'll gather important information to create personalized proposals, honing your problem-solving and communication skills. Most importantly, you'll have the opportunity to close sales and develop meaningful customer relationships, developing real-world business skills that will set you apart in your career.
Why this role:
Paid base salary + uncapped monthly sales incentives - strong earning potential
First-year expected total compensation: $58,000-$65,000 ($45,000 base + incentives)
Benefits from Day 1: health & dental, 401(k), PTO, and flexible work options
Clear career paths and ongoing training/coaching
How to apply
Apply via our Liberty Mutual career page (click Apply or submit your resume).
Qualifications
What you've got:
You have 0-2 years of related professional experience.
You hold, or will be completing, a Bachelor's degree in a related discipline.
You are tech-savvy, self-motivated, strong communicators who enjoy sales and customerservice
You live within 50 miles of Liberty Lake, WA and be able to work assigned shifts between 7:00 AM-5:00 PM PST.
Available to be in-office Tuesday, Wednesday, and Thursday each week.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
$58k-65k yearly Auto-Apply 32d ago
Sales Support
Bibliu
Customer service representative job in Spokane, WA
Sales Support
Reports to: Strore Manager
Contract Type: Part-Time, Permanent
Working Hours: 10 - 12 hours per week
Pay Rate: $16.75 per hour
About BibliU
BibliU is an award-winning education company that provides Day 1 access to affordable course materials, making learning more equitable and effective, in addition to providing campus store management.
In late 2023, we acquired Texas Book Company (now ‘BibliU Campus') in order to deliver a more complete solution of products and services to higher ed students, faculty and administrators across the US! Since the addition of BibliU Campus, we have seen a dramatic increase in customers due to a much improved product market fit. We are very excited about our growth and are expanding the team to meet our new market potential!
We are a diverse and inclusive team of professionals who are passionate about education and technology. Our culture is fast-paced, innovative, and dynamic, and we are always looking for talented individuals to join our team. If you are looking for a challenging and rewarding career in edtech and campus store management, BibliU is the perfect place for you. Join us and help revolutionize the way students and educators access and interact with learning materials!
Position Overview:
As a Retail Sales Support team member, you will work closely with store leadership to create an organized, customer-focused campus store environment. This position will be supporting during one of our busiest periods, with a special focus on early and steady order fulfilment. The role may involve responsibilities across customerservice, textbook handling, and shipping/receiving support.
This position is ideal for individuals who enjoy fast-paced work, retail environments, and delivering great service.
Key Responsibilities
CustomerService
Engage customers on the sales floor with information, support, and a positive attitude.
Maintain clean, organized, and well-merchandised store displays.
Support customers in person, via phone and email.
Manage and fulfill customer orders.
Textbook Department
Assist customers in locating and purchasing course materials.
Stock and merchandise textbooks to ensure easy access and visual appeal.
Support daily upkeep and organization to meet sales and service goals.
Shipping & Receiving
Receive and check in incoming merchandise and supplies.
Organize back-stock to ensure efficient restocking of the sales floor.
Prepare and process outgoing shipments, customer orders, and returns.
Qualifications
Retail or customerservice experience preferred but not required.
Ability to work quickly and accurately in a busy environment.
Team-oriented and dependable, with good attention to detail.
$16.8 hourly 46d ago
Select Business Insurance Customer Service Associate
Travelers Insurance Company 4.4
Customer service representative job in Spokane Valley, WA
**Who Are We?** Taking care of our customers, our communities and each other. That's the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.
**Job Category**
CustomerService
**Compensation Overview**
The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.
**Salary Range**
$37,400.00 - $61,600.00
**Target Openings**
8
**What Is the Opportunity?**
Do you have a strong desire to help others? Can you provide a superior customer experience while maintaining a high level of professionalism and productivity? As the first contact for customers, agents, brokers and/or internal business partners, the Operations CustomerService team at Travelers play a key role in providing a positive experience. In the role of CustomerService Associate, you will handle a high volume of customer inquiries, primarily via inbound calls, in an accurate and efficient manner while demonstrating empathy and resolving their needs. As you expand your communication, technical, and business knowledge you will have the opportunity to grow your career at Travelers. As part of the hiring process, this position requires the completion of an online pre-employment assessment. Further information regarding the assessment including an accommodation process, if needed, will be provided at such time as your candidacy is deemed appropriate for further consideration.
The Schedule:
Start Date: 3/23/26
Hybrid Work Arrangement: three days in office and two days remote (8:00am - 5:00pm PST. Monday - Friday.
Training: 3 months
Post Training schedule: 8:30am - 5:30pm PST Monday - Friday.
**What Will You Do?**
+ Successfully complete applicable new hire training.
+ Handle inbound inquiries from external customers and/or internal business partners via calls, emails, chats and/or other methods, taking the appropriate action, as needed. As you grow your knowledge and skills, you will increase the variety of interactions you are able to assist, which may include questions regarding quotes, policies, coverages, billing, audits, or application access/support.
+ Build and maintain customer satisfaction and trust by actively listening to inquiries and effectively applying learned product, systems, and business area knowledge to educate and respond to the customer accurately and efficiently.
+ Navigate multiple systems and platforms simultaneously while interacting with the customer.
+ Adapt and modify communication style to provide a positive, consistent, empathetic, and thorough customer experience.
+ Ensure accurate and comprehensive documentation of information, following the defined guidelines and procedures of the corresponding business area.
+ May support departmental projects and initiatives and take on other developmental opportunities.
+ Perform other duties as assigned.
**What Will Our Ideal Candidate Have?**
+ Prior customerservice experience.
+ Strong verbal and written communication skills with the ability to clearly convey information to various audiences while showing empathy and understanding of the customer's needs.
+ Proficiency utilizing technology, including the ability to navigate across multiple systems simultaneously.
+ Ability to analyze information and think critically to make informed decisions.
+ Organizational and time management skills with the ability to handle shifting priorities in a high-volume, fast-paced environment.
+ Flexibility and resiliency to navigate change.
+ Desire to continuously acquire new skills and knowledge.
**What is a Must Have?**
+ High school diploma or GED.
**What Is in It for You?**
+ **Health Insurance** : Employees and their eligible family members - including spouses, domestic partners, and children - are eligible for coverage from the first day of employment.
+ **Retirement:** Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.
+ **Paid Time Off:** Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.
+ **Wellness Program:** The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.
+ **Volunteer Encouragement:** We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.
**Employment Practices**
Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.
In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.
If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email (*******************) so we may assist you.
Travelers reserves the right to fill this position at a level above or below the level included in this posting.
To learn more about our comprehensive benefit programs please visit ******************************************************** .
$37.4k-61.6k yearly 4d ago
Customer Service Representative | Part-Time|
Heritage Health 3.9
Customer service representative job in Coeur dAlene, ID
Heritage Health is seeking a Part-time (0.5 FTE) CustomerServiceRepresentative to join our team in Coeur d' Alene, Idaho at our Street Medicine Clinic. We prioritize work-life balance and offer a supportive environment to ensure our team members thrive both professionally and personally.
Schedule:
Monday 11:30am-5pm 30 min lunch
Tuesday 11:30am-5pm 30 min lunch
Wednesday 11:30am-5pm 30 min lunch
Thursday 11:30am-5pm 30 min lunch
Friday 9:30am-2pm no lunch
Why You Should Join our Dynamic Healthcare Team
Passionate Purpose: We're committed to enhancing lives, every day.
Unmatched Support: We are committed to a fun and supportive team environment.
Balanced Lifestyle: No weekends or holidays, ensuring a healthy work-life balance.
Collaborative Care: Work with a dedicated team to provide the best patient outcomes in the right settings.
Exceptional Rewards: Competitive pay, and benefits
Benefits:
Health Insurance: 50% employer-paid employee coverage for medical, dental, and vision plans for part-time employees.
Life Insurance: Employer-paid for 1x annual salary up
Disability Insurance: Short-term disability insurance based on age & salary. 100% employer-paid long-term disability insurance.
Retirement: 403 (b) plan: Heritage Health matches up to 4% of employee contributions.
Paid Time Off Benefits: 120 hours Paid Time Off (PTO) in your first year, 56 hours Extended Illness Bank (EIB) in your first year, 8 paid holidays for full-time employees, amounts are pro-rated for part-time employees who are .5 FTE or higher.
Employee Assistance Program (EAP): Enjoy free telehealth visits for healthcare, counseling, and health and wellness coaching for all employees and their immediate household members.
The CustomerServiceRepresentative (CSR) delivers exceptional service to all Heritage Health patients during the check-in and check-out process. This role collaborates closely with medical assistants and healthcare providers to ensure efficient and timely patient visits. The CSR also supports the implementation of Heritage Health policies and protocols to maintain operational excellence and a positive patient experience.
Requirements
Minimum of two years of office experience; medical preferred.
Experience with Athena EHR systems preferred
Must be able to pass Idaho Department of Health and Welfare Criminal History Unit enhanced background check for our Rathdrum Clinic
Your Essential Duties:
Checks in clients and updates demographics, including insurance information, at each visit.
Verifies Medicaid at each visit and obtains Healthy Connections authorization if needed.
Ensures each account has a DMS screen and verifies current homeless and migrant/seasonal status.
Answers a multi-line phone system for the clinic, takes accurate messages and delivers them promptly to providers or counselors.
Schedules appointments for new and established clients using the electronic practice management system.
Makes reminder calls for all scheduled clients.
Collects co-pays from self-pay and third-party payer clients at each visit.
Directs clients who are unable to pay their co-pay to the billing or collections staff.
Checks out clients as needed.
Creates and organizes client charts.
Tracks No-shows and follows the No Show protocol.
Processes all self-pay clients on the schedule through the Medicaid system to check for coverage.
Maintains the cleanliness and order of the waiting room area throughout the day.
Performs general office duties such as copying, faxing, scanning, and handling mail.
Your Success Factors
Understanding of medical terminology and healthcare office procedures
Familiarity with HIPAA regulations and patient confidentiality requirements
Knowledge of electronic health records (EHR) systems (e.g., Athena)
General understanding of Heritage Health policies and services
Strong interpersonal and communication skills (verbal and written)
Proficiency in using computers, office software, and scheduling tools
Effective problem-solving and conflict resolution
Ability to maintain professionalism and compassion under pressure
Ability to handle sensitive patient information with discretion
Ability to work independently and as part of a team
Job Overview
Working Conditions: Work is normally performed in a typical interior/office work environment in a
medical clinic building. Work may be demanding and chaotic at times. May be exposed to patient
population that will present a variety of contagious diseases, physical injuries, and emotional states of
mind.
Physical/Mental Requirements:
Prolonged periods of sitting at a desk and working on a computer.
May lift up to 15 pounds at times.
Must be able to access and navigate various departments of a given location.
Must be able to complete tasks in a noisy or stressful environment.
Must be able to adhere to process protocol.
Salary Description $19.81-$28.20
$29k-35k yearly est. 49d ago
Membership Services Representative - Central Branch
Ymca of The Inland Northwest 4.1
Customer service representative job in Spokane, WA
OUR CULTURE:
At the Y, you can channel your passion into a lifelong career helping to deliver positive change. Every day, our staff - of all ages and from all walks of life - work to bridge the gaps in community needs by nurturing the potential of youth and teens, improving our community's health and well-being, and providing support to our neighbors, by serving others, building strong relationships, and incorporating our YMCA values into our everyday work.
POSITION SUMMARY:
This position supports the work of the Y, a leading nonprofit, charitable organization committed to strengthening community through youth development, healthy living, and social responsibility. The Membership ServiceRepresentative delivers exceptional customerservice levels in accordance with the values, mission, and policies of the YMCA of the Inland Northwest. The MSR ensures visitor satisfaction and retention through outstanding service orientation and maintaining a friendly, courteous, accurate and highly efficient atmosphere.
We are looking for enthusiastic, customer-focused team members - don's miss this opportunity!
If you enjoy helping people and creating positive experiences, this could be the perfect role for you.
About our Facility:
The Central Branch is open M-TH 5:00 AM-9:00 PM, Saturdays from 7:00 AM to 9:00 PM, and Sundays from 9:00 AM to 8:00 PM.
Various shifts available. All shifts are designed to meet operational needs .
ESSENTIAL FUNCTIONS:
Use proficiency in all YMCA programs, facilities, services, software programs, and memberships to process, update, and complete registration for membership enrollment and program activities
Greet YMCA members and staff entering establishment, determine nature and purpose of visit, and direct or escort them to specified destinations
Maintain a friendly, professional demeanor in person and on the phone while handling inquiries or complaints from YMCA members or prospective members.
Accept and process cash transactions for all YMCA programs, services, and sales, maintaining and reconciling a till drawer each day.
Provide comprehensive tours of the YMCA facility upon request, utilizing program and facility knowledge to deliver an informational visit and encourage membership enrollment.
Build and maintain effective and positive relationships with YMCA members, participants, and other staff.
Follows all safety, emergency, and child abuse prevention policies, procedures, and standards as established and implemented by law, and the Y. Reports and maintain proper documentation of incidents/accidents as they occur.
Actively participates in annual fundraising campaign events and projects, encouraging staff and members to get involved in the promotion of YMCA programs, memberships, and collection of donations
QUALIFICATIONS:
High School Diploma or GED required
One to two years of experience working with the public and cash handling
Proficiency with standard business software computer operations
Detail oriented and strong organizational and communication skills
Completion of YMCA program-specific certifications upon hire
Ability to relate effectively to diverse groups of people from all social and economic segments of the community
WORK ENVIRONMENT & PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to interact with others through oral comprehension and expression
The employee is regularly required to engage in active listening and speech recognition
The employee is regularly required to use computers and telephones
The employee is often required to move around the facility
Specific vision abilities required by this job include near vision
The noise level in the work environment is usually moderate
DIVERSITY STATEMENT
The YMCA of the Inland Northwest commits to being an inclusive organization for all. Driven by our mission and values of Caring, Honesty, Respect and Responsibility we actively work to close equity gaps for marginalized and underserved groups. We are inspired to elevate social justice issues facing our community, remove systemic barriers, welcome cultural diversity, and create equity for those in greatest need. Through collaboration with our diverse community partners together we work to effect meaningful change. In all things, we are dedicated to ensuring our Y is a safe, welcoming place for all people to be, belong, and become. The YMCA of the Inland Northwest provides Equal Employment Opportunities (EEO) to all employees and applicants.
STARTING PAY: $17.13/hr
WHAT YOU GET FROM WORKING AT THE YMCA:
Frequent opportunities to makes a difference in the lives of youth, adults, and senior members
Free individual YMCA membership (
Paid sick time accruing at 1 hour every 40 hours worked
Up to two hours of Child Watch services per day, per child while employee is on site and working
Flexible schedules that work for YOU
Something new and exciting to learn and work with every day
Retirement plan with 8% employer contribution after 2 years of service (1,000 or more hours worked required in each anniversary year)
The happiest and most fulfilled Y staff are motivated to help others and want to be a part of something larger than themselves. Join our team! Come be a part of a charitable, mission-driven organization that works for individual and community well-being for all, for a better us.
Apply today!
$17.1 hourly Auto-Apply 5d ago
Inside Sales Representative - Liberty Lake, WA (March, June 2026)
Liberty Mutual 4.5
Customer service representative job in Liberty Lake, WA
Are you ready to start a sales career with a Fortune 100 company?
Join Liberty Mutual as a Commercial or Personal Lines Inside Sales Representative. No prior insurance experience required to excel in our fast paced, high-energy sales environment. We provide paid training, ongoing coaching, and uncapped commission.
We are hiring for March 2026
The details:
As part of our team, you'll engage directly with new and existing customers and agents, giving you valuable experience in customer interaction. You'll gather important information to create personalized proposals, honing your problem-solving and communication skills. Most importantly, you'll have the opportunity to close sales and develop meaningful customer relationships, developing real-world business skills that will set you apart in your career.
Why this role:
Paid base salary + uncapped monthly sales incentives - strong earning potential
First-year expected total compensation: $58,000-$65,000 ($45,000 base + incentives)
Benefits from Day 1: health & dental, 401(k), PTO, and flexible work options
Clear career paths and ongoing training/coaching
How to apply
Apply via our Liberty Mutual career page (click Apply or submit your resume).
Qualifications
What you've got:
You have 0-2 years of related professional experience.
You hold, or will be completing, a Bachelor's degree in a related discipline.
You are tech-savvy, self-motivated, strong communicators who enjoy sales and customerservice
You live within 50 miles of Liberty Lake, WA and be able to work assigned shifts between 7:00 AM-5:00 PM PST.
Available to be in-office Tuesday, Wednesday, and Thursday each week.
About Us
Pay Philosophy: The typical starting salary range for this role is determined by a number of factors including skills, experience, education, certifications and location. The full salary range for this role reflects the competitive labor market value for all employees in these positions across the national market and provides an opportunity to progress as employees grow and develop within the role. Some roles at Liberty Mutual have a corresponding compensation plan which may include commission and/or bonus earnings at rates that vary based on multiple factors set forth in the compensation plan for the role.
At Liberty Mutual, our goal is to create a workplace where everyone feels valued, supported, and can thrive. We build an environment that welcomes a wide range of perspectives and experiences, with inclusion embedded in every aspect of our culture and reflected in everyday interactions. This comes to life through comprehensive benefits, workplace flexibility, professional development opportunities, and a host of opportunities provided through our Employee Resource Groups. Each employee plays a role in creating our inclusive culture, which supports every individual to do their best work. Together, we cultivate a community where everyone can make a meaningful impact for our business, our customers, and the communities we serve.
We value your hard work, integrity and commitment to make things better, and we put people first by offering you benefits that support your life and well-being. To learn more about our benefit offerings please visit: ***********************
Liberty Mutual is an equal opportunity employer. We will not tolerate discrimination on the basis of race, color, national origin, sex, sexual orientation, gender identity, religion, age, disability, veteran's status, pregnancy, genetic information or on any basis prohibited by federal, state or local law.
Fair Chance Notices
California
Los Angeles Incorporated
Los Angeles Unincorporated
Philadelphia
San Francisco
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$58k-65k yearly Auto-Apply 11d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Spokane Valley, WA?
The average customer service representative in Spokane Valley, WA earns between $29,000 and $46,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Spokane Valley, WA
$37,000
What are the biggest employers of Customer Service Representatives in Spokane Valley, WA?
The biggest employers of Customer Service Representatives in Spokane Valley, WA are: