Customer Service Representative jobs in Sterling Heights, MI

Product Testers are wanted to work from home nationwide in the US to fulfill upcoming contracts with national and international companies. We guarantee 15-25 hours per week with an hourly pay of between $25 / hr. and $45 / hr., depending on the In-Home Usage Test project. No experience required. There is no payment required in order to apply or to work as an In-Home Usage Tester. You don't have to buy products or pay for shipping, everything is paid by our company. In-Home Usage Testers are considered independent contractors, we pay weekly every Wednesday by direct deposit or by cheque. We are a consulting firm that specializes in product testing and product development work. We design and conduct In-Home Usage Testing (IHUT) locally and nationally to provide actual user feedback in real-time to companies and market research firms to evaluate products to ensure proper product certification and greater market access. It is important to note that during your application process, reputable market research companies will determine your demographics and consumer profile to establish what products would be suitable for you to test. Market research companies that partner with us will use questionnaires to identify and target certain types of consumers, to ensure that the right participants are engaged and to achieve the representative sample needed. Participation in these product testing and consumer panels is always free, secure and private. In-Home Usage Testing is a quick, easy and fun way to make extra cash by telling big brands what you think about their upcoming products and services in the American market. Main Duties : Properly document In-Home Usage Tests as instructed in the In-Home Usage Test Daily Schedule (screenshots, audio recordings, videos, product journal entries, etc.) Take care of the product being tested and use it responsibly Read and strictly follow the In-Home Usage Test Daily Schedule provided with each product testing project (may include tasks such as unpacking, reading instructions, journal entries, online or mobile feedback, usage of product for a certain amount of time, writing reviews, taking pictures, etc.) Some In-Home Usage Tests projects may require participants to use MFour’s Mobile In-Home Use Test Technology (cutting-edge smartphone technology to capture Point-of-Emotion® insights to gain unparalleled depth of responses) There are times when the product being tested may be discussed in a private chat room that is opened by a market research firm Write reviews as requested in the In-Home Usage Test Daily Schedule for each project Requirements : Ability to follow specific instructions Excellent attention to detail and curious spirit Be able to work 15-25 hours per week and commit to a certain routine Have access to a computer and a reliable internet connection Have access to a digital camera or cell phone that takes pictures -Be honest and reliable -Good communication skills are an asset -18 years or older A paid Product Tester position is perfect for those looking for an entry-level opportunity, flexible or seasonal work, temporary work or part-time work. The hours are completely flexible and no previous experience is necessary. Benefits : Very competitive pay rate Weekly pay Work around your own schedule Learn about an exciting industry Telecommute (you can work from home, work or school) Most of the time you can keep the product you tested

Salary: $40000.0 - $75000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Insurance Customer Service Representative - State Farm Agent Team Member. Must have an active Property and Casualty license and the ability to commute to our Wixom, MI location, this is an in-office position. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus /bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation details: 40000-75000 Yearly Salary PI43b6ed9d29bc-26***********7

Heavy phone work. Calling large national customers to secure PO numbers to for their fall seasonal business. setting appointments outbound email and sales calls order confirmation logging information into CRM Expanding the reach of our Turkey Trailer fuel program Able to call construction and trucking companies to secure appointments for our outside sales team to go in and discuss the AFS value proposition. Day-to-day requirements will vary and include taking incoming calls, taking customer dissatisfaction and presenting them with a solution. That includes calls related to service or billing. Representatives will have the ability to work and sell to a variety of customers across the country from varying industries with varied needs. Emailing marketing materials to potential clients and following up to see if content was received and understood. Navigating through customer issue(s) by providing a high Proved a quality customer experience to enhance the relationship and a resolution to their needs has been obtained. Knowledge and Experience: • 3 years' experience B2B in an inside sales and/or customer service role is a must. Construction and trucking experience is preferred. • Associates / Bachelor's degree. • Excellent written, technical and verbal communication skills. • good computer skills are necessary including Microsoft Office. • Ability to juggle multiple tasks simultaneously and with limited management oversite. This job description lists the primary responsibilities and duties for this position. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities. •Atlas Fuel Services is the transportation industry's largest dedicated national mobile refueling company, providing data driven fueling solutions for local, regional and national truck fleets. •AFS manages all of the fueling needs including supply, delivery and fuel intelligence for its customers. •Our company has developed state of the art proprietary solutions and fuel management system which provides customers accurate and meaningful data. •Atlas Fuel Services is an Equal Opportunity Employer.

Want to turn your customer service expertise into a rewarding career with unlimited financial potential? Consider joining our team of Account Executives. This hardworking team is one of the biggest forces behind our business's achievements, working diligently to create long-term relationships with broker partners, to help grow their businesses and sell the value of UWM. Our AEs take vast industry knowledge and unparalleled client service to another level - and you can be part of it all. If you're ready to bring your "A" game, we'll cover the training, tools and resources you need to get started. All new AEs get 500 hours of training each year, plus their own portfolio of brokers, and highly competitive products and services. Then you're off - building relationships with your brokers, coaching them, and most importantly, helping them succeed. Because when they succeed, you do, too. WHAT YOU WILL BE DOING * Building and maintaining long-term relationships with broker accounts in all 50 states * Training and educating brokers on UWM's Easiest Application System Ever (EASE), programs, products, guidelines and processes * Acting as your clients' go-to resource for guidance and solutions * Delivering up-to-the-minute information about the latest products, resources and industry updates * Championing your brokers and striving to make every loan a success story * Monitoring the performance of accounts in your pipeline * Building and managing a strong pipeline of loans to meet and exceed sales goals WHAT WE NEED FROM YOU Required: * High school diploma or equivalent * Mininum one year of experience in mortgage sales as loan officer, mortgage banker or wholesale account executive * OR minimum one year of relationship based sales experience * Understanding the difference between retail and wholesale lending * Proven success in building business relationships * Confident communication skills and professionalism over the phone and face to face * Proficiency with technology including Microsoft Office, CRM's and the ability to multi-task * Ability to take feedback and be coached up with the desire to get better every day * Hard workers who take accountability for their actions * Self-motivated with a strong work ethic and a positive attitude Preferred: * Knowledge of the mortgage industry with previous experience working for a retail or wholesale mortgage lender * Inside sales and / or phone sales experience * A passion for the mortgage industry * Previous in a business to business sales model * A desire for a six figure income and motivated to work in a competitive sales environment NOTE: This is an inside account executive position based in Pontiac, Michigan. Candidates must reside or be able to relocate to the metro Detroit area. We are not currently seeking outside account executives. Our account executive's work a 10:00am to 7:00pm schedule with a one-hour lunch. THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

About Us: At Bond, we craft innovative solutions with the aim of forging stronger brand loyalty and building sustainable growth for our clients. Our diverse and dynamic approach takes us in thrilling directions, and as a Customer Experience Coach/Consultant, you will have your hands on the wheel as we drive the future of loyalty. *Please Note: This is a multi-month contract position that requires travel. The Role: We are growing our network of Customer Experience Coaches/Consultants across the U.S. to support upcoming projects. Our goal is to build strong relationships for current and future opportunities, and we would love to get to know you while also introducing who we are. To be considered for this role, you must be willing and able to travel within the United States-up to 15 days per month-for dealership visits. You must also be available for a multi-month contract commitment. Potential travel and support areas may include Michigan, with flexibility required for nearby geographic locations as needed. This is your moment to seize a great opportunity to drive transformational in-dealership culture-changing initiatives in the customer experience industry. This role will have you partnering with multiple locations across the country to create industry-leading customer experiences using your knowledge of retail and/or hospitality industries while applying your coaching, facilitation, and consulting skills to drive change. A Day in the Life: You are a Customer Experience Coach/Consultant/Trainer, looking to drive transformational culture change initiatives in the retail and automotive industries. Currently operate your own practice and manage your schedule to complete assignments before or on time. You bring 15+ years of leadership or business experience. Automotive industry experience an asset. Can build authentic and trusted relationships with leadership, business principals and front-line personnel, motivating and inspiring them to achieve results. Has experience working on and navigating complex change initiatives, including technological innovation and advancements. Knows how to apply a coach approach to drive tangible and measurable change. Knows how to follow a prescribed training path while being agile in the moment to adapt as needed. Can independently schedule and deliver full-day virtual or in-person visits and provide detailed reports following each visit. Able to quickly recognize resistance and address effectively and diplomatically. Can attend virtual and in-person regional introduction, onboarding, training, and team meetings & events (as required). Comfortable with technology (Zoom, Salesforce) and proficient in Microsoft Word, Excel & PPT. Able to work and travel within the United States, including dealership visits up to 15-17 days a month, while fulfilling a multi-month contract. Valid driver's license and vehicle insurance. Valid business liability insurance (or must be willing to purchase at own expense). Skills essential for your success include: Approachability: a confident but warm demeanor that adapts well to one-on-one and group discussions to inspire change is key to achieving the goals of this role. Strong Business Acumen: understands customer experience fundamentals, knows the competition; is aware of how strategies and tactics work in the marketplace, can review and present data effectively to drive awareness and support action planning. Interpersonal Savvy: able to connect effectively with all levels of employees, from coaching executive leadership to training front lines; builds constructive and effective relationships; can diffuse even high-tension situations comfortably. Unflappable problem-solving professional: Appreciates that plans can change, strategies can shift, adapts quickly without breaking a sweat, and maintains focus and professionalism throughout Customer Focus: acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. Integrity and Trust: is widely trusted; is seen as a direct, truthful individual; can present the unvarnished truth appropriately and helpfully; keeps confidences; admits mistakes. Managing Vision and Purpose: communicates a compelling and inspired vision or sense of core purpose; can inspire and motivate entire units or organizations. Understanding Others: understands why groups do what they do; knows how to motivate people; can predict what groups will do across different situations Strong Communicator: demonstrates ease in communicating and sharing information, understanding complex challenges, and then conveying them with clarity and impact Digital Communications: comfortable conducting virtual 1:1 and group coaching sessions and workshop facilitation Fundamental Computer Skills: is confident and capable of opening and updating excel spreadsheets to convey key data; can take an existing PPT presentation and make updates, add new slides and deliver it with impact Are you the one? Automotive industry experience is an asset 15+ years' experience in Customer Experience, Business Coaching, Training, and/or Consulting Coaching or Training Accreditation (e.g., EQA, ICF, CTDP) and Facilitation credentials preferred Background in Hospitality or Retail leadership considered an asset Proficient in Excel, PowerPoint, and Zoom Able to independently manage and prioritize schedule to balance travel and administrative responsibilities Strong business acumen with a data-driven approach to performance improvement Experienced in analyzing customer experience/satisfaction metrics to evaluate and challenge progress and outcomes Skilled in leading change and coaching organizational leaders Proficient in training and developing frontline staff Track record in driving customer satisfaction and engagement initiatives Self-motivated, with the ability to work independently and remotely with minimal supervision We are seeking independent contractors for this role. Applicants must be legally authorized to work in the United States. Recruiter inquiries will not be considered. Why Bond? Joining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients. Ready to Make Your Mark? If you're passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.

Grant Thornton is seeking a Go-to-Market Experience Manager - Retention & Expansion to join the team. Approved office locations can be found below. As the Go-to-Market Experience Manager - Retention & Expansion in our GTM Experience & Platforms team, you will get the opportunity to design and optimize post-sale client experiences during the retention & expansion phase of our client journey. You will be responsible for designing end-to-end client-centric experiences that are intuitive, thoughtful, pragmatic, and follow UI/UX design best practices. You'll design these experiences using the direct perspectives of external clients and internal clients (including firm leadership, staff, etc.). You'll collaborate with cross-functional teams to translate designs into technical requirements to implement and deliver the experience. From day one, you'll be empowered by our collaborative culture and platforms to create meaningful experiences that resonate with clients and deliver measurable business outcomes. Your Day-to-Day May Include: + Leading the design of end-to-end client experiences for the retention & expansion stage (post-sales) of the client journey + Analyzing customer insights (from external and internal clients) and behavioral data to identify pain points and opportunities for experience optimization + Creating user flows, journey maps, and experience specifications that guide implementation across platforms + Soliciting feedback and updating design iterations + Translating complex business requirements into intuitive, brand-aligned client experience solutions and technical requirements + Partnering with Platform teams, Analytics, or others to translate experience designs into technical requirements for web, CRM, marketing automation, third-party platforms, etc. + Collaborating with Experience counterparts to ensure seamless transitions and integration across the full client lifecycle + Communicating experience to business stakeholders through intuitive presentations and consumable deliverables + Staying current on industry best practices and emerging trends in B2B client experience design + Other duties as assigned You Have the Following Technical Skills and Qualifications: + Bachelor's degree in Marketing, Business, CX Design, or related field; MBA or Master's degree preferred + 4+ years of experience in client/customer experience design, digital marketing, or strategy consulting; preferably within a B2B professional services setting + Demonstrated expertise in journey mapping, service design, and user experience methodologies + Strong understanding of marketing technology platforms including CRM, marketing automation, and content management systems + Experience with data analysis and using insights to drive experience improvements + Excellent communication skills with the ability to translate complex concepts for diverse audiences + Exceptional project management capabilities and attention to detail + Strong leadership skills with experience managing small teams and influencing cross-functional partners + Strategic thinking with the ability to align experience designs to business objectives + Can travel as needed The base salary range for this position in the firm's Chicago, IL, Downers Grove, IL, Denver, CO and Baltimore, MD offices only is between $104,000 and $156,000 per year. The base salary range for this position in the firm's Washington, DC, Bellevue, WA, Los Angeles, CA, Newport Beach, CA San Diego, CA, and New York, NY offices only is between $112,300 and $168,500 per year. The base salary range for this position in the firm's San Francisco, CA and San Jose, CA offices only is between $119,600 and $179,400 per year. About Us At Grant Thornton, we believe in making business more personal and building trust into every result - for our clients and you. Here, we go beyond your expectations of a career in professional services by offering a career path with more: more opportunity, more flexibility, and more support. It's what makes us different, and we think being different makes us better. In the U.S., Grant Thornton delivers professional services through two specialized entities: Grant Thornton LLP, a licensed, certified public accounting (CPA) firm that provides audit and assurance services ― and Grant Thornton Advisors LLC (not a licensed CPA firm), which exclusively provides non-attest offerings, including tax and advisory services. In 2025, Grant Thornton formed a multinational, multidisciplinary platform with Grant Thornton Ireland. The platform offers a premier Trans-Atlantic advisory and tax practice, as well as independent American and Irish audit practices. With $2.7 billion in revenues and more than 50 offices spanning the U.S., Ireland and other territories, the platform delivers a singular client experience that includes enhanced solutions and capabilities, backed by powerful technologies and a roster of 12,000 quality-driven professionals enjoying exceptional career-growth opportunities and a distinctive cross-border culture. Grant Thornton is part of the Grant Thornton International Limited network, which provides access to its member firms in more than 150 global markets. About the Team The team you're about to join is ready to help you thrive. Here's how: - Whether it's your work location, weekly schedule, or flex time off, we empower you with the options to work in the way that best serves your clients and your life. Consistent with the firm's hybrid work model, this position will require in-person attendance at least two days per week, either at a GT office or client site. - Here, you are supported to prioritize your overall well-being through work-life integration options that work best for you and those in your household. - We understand that your needs, responsibilities and experiences are different - and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. See how at ****************** - When it comes to inclusion, we are committed to doing more than checking boxes. Explore all the ways we're taking action for diversity, equity & inclusion at ****************** Here's what you can expect next: If you apply and are selected to interview, a Grant Thornton team member will reach out to you to schedule a time to connect. We encourage you to also check out other roles that may be a good fit for you or get to know us a little bit better at ******************. Benefits: We understand that your needs, responsibilities and experiences are different, and we think that's a good thing. That's why we support you with personalized and comprehensive benefits that recognize and empower all the identities, roles and aspirations that make you, well, you. For an overview of our benefit offerings, please visit: ********************************************************** + Benefits for internship positions: Grant Thornton interns are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Interns also receive a minimum of 72 hours of paid sick leave and are paid for firm holidays that fall within their internship period. + Benefits for seasonal employee positions: Grant Thornton seasonal employees are eligible to participate in the firm's medical, dental and vision insurance programs and the firm's employee assistance program. Seasonal employees may also be eligible to participate in the firm's 401(k) savings plan and employee retirement plan in accordance with applicable plan terms and eligibility requirements. Seasonal employees receive a minimum of 72 hours of paid sick leave. Grant Thornton employees may be eligible for a discretionary, annual bonus based on individual and firm performance, subject to the terms, conditions and eligibility criteria of the applicable bonus plan or program. Interns and seasonal employees are not eligible for bonus compensation. Additional Details: It is the policy of Grant Thornton to promote equal employment opportunities. All personnel decisions (including, but not limited to, recruiting, hiring, training, working conditions, promotion, transfer, compensation, benefits, evaluations, and termination) are made without regard to race, color, religion, national origin, sex, age, marital or civil union status, pregnancy or pregnancy-related condition, sexual orientation, gender identity or expression, citizenship status, veteran status, disability, handicap, genetic predisposition or any other characteristic protected by applicable federal, state, or local law. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of Grant Thornton to provide reasonable accommodation when requested by a qualified applicant or employee with a disability, unless such accommodation would cause an undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment, including the application process. To make an accommodation request, please contact ************. For Los Angeles Applicants only: We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.

Job Description Do you love to talk to people, especially on the phone, and help them receive excellent service? The Customer Relations Specialist (CRS) is responsible for providing our customers with the best experience they have ever had or ever will have working with a home improvement company. The CRS will steward the millions of dollars in advertising spend and assets (names, phone numbers, addresses, and email addresses) through outbound and inbound calls, prompt pick up of inbound calls, pleasant and welcoming tone and demeanor on the phone and in print. A CRS will be committed to setting appointments and filling our Roofing Specialists weekly Sales Availability Calendar. A CRS is required to make outbound calls to both new and old leads in our CRM throughout the day. A CRS is responsible for setting qualified appointments for our Roofing Specialists through phone calls, emails, and texts. Each lead requires vetting and qualifying before being scheduled for an appointment. A CRS must be a well-spoken individual who works great with others and is driven by positive and healthy Teammate and customer interaction. Benefits Hourly Base Salary Based on Experience Parental Leave Hands on Training Birthday's Off Retirement Plan Anniversary Recognition Faithbased Company Positive Environment Health Insurance Dental Insurance Vision Insurance Responsibilities THE SCHOENHERR ROOFING 5-STAR CUSTOMER EXPERIENCE Ensure that every customer receives this every time by building and establishing trust and managing the customer relationships by focusing on the company core values from the first to the last contact. Intentionally look to encourage positive reviews and referrals beginning with the first communication with the customer. Manage clients with all necessary follow up until the project is passed to the sales team or repair technicians. Phone Calls Call and build relations with all incoming and prior leads to schedule appointments for our roofing specialists, or qualify them for our repair technicians, whether they are future or past customers. 300 minimum outbound calls made per day. 9 new appointments for each full time Roofing Specialist Team per week. Take inbound calls as needed. Update and keep referral list current on a weekly basis. Lead Assessments Follow up on all qualified, new, and old leads via email, text, and phone calls. Ensure the potential customer and home is to our standards. Follow Up Follow up with customers on the specific date and time requested. If a lead has not been contacted, the Customer Relations Specialist is expected to continue pursuing the individual according to departmental expectations. Requirements 2 or more years of customer relations experience. preferably call center. Self-motivated. Valid drivers license. Clean driving record preferred. Proficient in Microsoft Office (Word, Excel, Access). Experience using a CRM or project management software. A tenacious and dedicated approach to life. Always striving to better yourself personally and professionally. Excellent written and verbal communication skills. Highly organized and highly attentive to detail. Working knowledge of technological tools and ability to utilize various software systems. Exceptional follow up and follow through skills. Ability to multi-task and pivot quickly. Problem solving skills and solution focused mindset orientation. You are genuinely and naturally a friendly person who likes people.

Why Campfire? Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price. That's where we come in! Campfire's unique, powerful, and cost-effective solution has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire's technology sparks unprecedented insight into a company's bottom line, unleashing the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems. Job Description We are seeking a motivated and empathetic Customer Support Consultant to join our dynamic support team. The ideal candidate will be passionate about helping customers succeed, adept at troubleshooting technical issues, and skilled in communicating solutions clearly. You will play a critical role in ensuring our customers maximize the value of our SaaS platform while maintaining high satisfaction levels. Campfire offers opportunities for long-term career growth to successful team members who aspire to deeper technical, project management, or other leadership roles in the company as we believe in building our team from within. Being a Customer Support Consultant is an ideal place to start your career as you will learn both about innovative technology and a wide breadth of customer business solutions. Key Responsibilities Customer Assistance : Respond to customer inquiries via email, live chat, and phone, providing timely and accurate solutions to technical and product-related questions. Issue Resolution : Diagnose and troubleshoot software issues, escalating complex cases to Tier 2 support or engineering teams when necessary. Release/Patch installation: Application pre-verification and post verification, user communication, Monitoring post patch issues, Trouble shooting and escalation. Release notes: Reviewing Release Notes, Providing Feedback on Release Notes and distributing release notes to CSM's or Customers and update Knowledge based on the release notes Onboarding Support : Guide new customers through platform setup, ensuring a smooth onboarding experience. Knowledge Base Contribution : Create and update help articles, FAQs, and tutorials to empower customers to self-serve. Customer Advocacy : Gather customer feedback and share insights with product and development teams to drive platform improvements. Performance Metrics : Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Collaboration : Work closely with Implementation, product, and engineering teams to ensure seamless customer experience. Qualifications Experience : 0-3 years of experience in customer support, preferably in a SaaS or technology company. Technical Skills : Familiarity with SaaS platforms, basic troubleshooting, and experience with CRM tools (e.g., HubSpot, Zendesk, or similar). Communication : Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Problem-Solving : Strong analytical skills and a proactive approach to resolving customer issues. Empathy : A customer-first mindset with a passion for delivering outstanding service. Adaptability : Comfortable working in a fast-paced environment and adapting to evolving product features and customer needs. Education : Bachelor's degree in a related field (e.g., Business, Computer Science, or Communications) or equivalent experience. Bonus Points : Experience with API troubleshooting, basic SQL knowledge, or multilingual proficiency. Additional Information Currently, Campfire is working remotely with the exception of 1 day a week in office time. All your information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Lead Client Access Specialist FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO's programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver's license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. Benefits Overview 403(b) retirement plan Medical, dental, and vision insurance Life insurance Short-term and long-term disability (STD/LTD) Combined Time Off (CTO) E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Client Specialist, Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Personal Lines team, you will work directly with the Private Client Service Manager, Producers, and other Account Managers for operational support. This role is responsible for servicing and retaining existing personal lines clients. This includes the ability to manage workload by processing daily servicing tasks and respond to customer needs. Responsibility also includes assisting the personal lines department with the marketing and placement of new & renewal personal accounts in accordance with guidelines, procedures, and objectives of the company. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * College degree preferred. * Prior insurance experience preferred. * Must be a self-starter, be able to work under extreme pressure, multi-task, be detail oriented and meet established deadlines. * Ability to work well with people, in a team environment, and to communicate effectively at all levels is required. * Excellent verbal and written communication skills. * Strong analytical and problem solving skills. * Excellent time management and organization skills. * Proven ability to perform work accurately and thoroughly. * High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, Outlook, Internet and carrier websites preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #LI-Hybrid #MMAUMW

We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment May assist in the onboarding and/or training of new associates Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Skills We Are Seeking 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product Minimum of 1 year experience in a retail or wholesale setting Excellent customer service skills Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm

Salary: $25000.0 - $50000.0/year Experience: 1 Year(s) 3-4 Days per Week Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek an licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license (required) Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI91487fef6878-26***********1

Why Campfire? Opportunities arise. Competitors emerge. Demand shifts. Volumes change. Prices rise and fall. Meanwhile, the bottom line, governing the most important decisions a CEO will make, hangs in the balance, as stakeholders await word on earnings, growth, prospects, and stock price. That's where we come in! Campfire's unique, powerful, and cost-effective solution has kindled a growing base of happy customers around the world by bringing future and current revenues and costs under a single roof, with advanced functionality to create, analyze, and modify plans, optimize portfolios, and manage long-term profitability. Campfire's technology sparks unprecedented insight into a company's bottom line, unleashing the freedom to focus on the decisions that matter most. Join our visionary tech company and talented and passionate team as we continue to develop such valuable systems. Job Description We are seeking a motivated and empathetic Customer Support Consultant to join our dynamic support team. The ideal candidate will be passionate about helping customers succeed, adept at troubleshooting technical issues, and skilled in communicating solutions clearly. You will play a critical role in ensuring our customers maximize the value of our SaaS platform while maintaining high satisfaction levels. Campfire offers opportunities for long-term career growth to successful team members who aspire to deeper technical, project management, or other leadership roles in the company as we believe in building our team from within. Being a Customer Support Consultant is an ideal place to start your career as you will learn both about innovative technology and a wide breadth of customer business solutions. Key Responsibilities Customer Assistance: Respond to customer inquiries via email, live chat, and phone, providing timely and accurate solutions to technical and product-related questions. Issue Resolution: Diagnose and troubleshoot software issues, escalating complex cases to Tier 2 support or engineering teams when necessary. Release/Patch installation: Application pre-verification and post verification, user communication, Monitoring post patch issues, Trouble shooting and escalation. Release notes: Reviewing Release Notes, Providing Feedback on Release Notes and distributing release notes to CSM's or Customers and update Knowledge based on the release notes Onboarding Support: Guide new customers through platform setup, ensuring a smooth onboarding experience. Knowledge Base Contribution: Create and update help articles, FAQs, and tutorials to empower customers to self-serve. Customer Advocacy: Gather customer feedback and share insights with product and development teams to drive platform improvements. Performance Metrics: Meet or exceed key performance indicators (KPIs) such as response time, resolution time, and customer satisfaction scores. Collaboration: Work closely with Implementation, product, and engineering teams to ensure seamless customer experience. Qualifications Experience: 0-3 years of experience in customer support, preferably in a SaaS or technology company. Technical Skills: Familiarity with SaaS platforms, basic troubleshooting, and experience with CRM tools (e.g., HubSpot, Zendesk, or similar). Communication: Exceptional written and verbal communication skills, with the ability to explain technical concepts to non-technical users. Problem-Solving: Strong analytical skills and a proactive approach to resolving customer issues. Empathy: A customer-first mindset with a passion for delivering outstanding service. Adaptability: Comfortable working in a fast-paced environment and adapting to evolving product features and customer needs. Education: Bachelor's degree in a related field (e.g., Business, Computer Science, or Communications) or equivalent experience. Bonus Points: Experience with API troubleshooting, basic SQL knowledge, or multilingual proficiency. Additional Information Currently, Campfire is working remotely with the exception of 1 day a week in office time. All your information will be kept confidential according to EEO guidelines. We do not accept unsolicited 3rd party resumes.

Job Title: Client Access Specialist Department: Centralized Patient Access Reports To: Lead Client Access Specialist FLSA Status: non-Exempt Client Access Specialists will provide exceptional customer service and knowledge of NSO’s programs, services, and policies to assist callers with inquiries, requests, appointments, complaints, verifications, and problems. They must meet or exceed key performance metrics while handling a high volume of inbound calls in a fast-paced environment. Successful candidates must possess strong communication skills, time management, and organizational skills. This position promotes the mission, vision, values and strategic plan of Neighborhood Service Organization and helps to achieve the strategic goals and objectives of the unit in an administrative capacity for specified NSO clinics. Requirements and Duties Answer high volume of phone calls, route, and respond appropriately Schedule appointments for consumers Confirm upcoming appointment times and reschedule if necessary Monitor clinician calendars and schedule appointments Perform insurance verification and confirm consumer demographic and contact information Register new consumers in the electronic medical records system Monitor for referrals and conduct follow up activities Perform other clerical duties such as filing, photocopying, transcribing and faxing Manage patient demographic and personal information. Issue medical files to persons and agencies compliant to all NSO policies, state and federal laws, including HIPAA regulations. Compile, verify, type, file medical records, correspondence, and reports Update records upon receipt of new information Assist with departmental / unit audits and investigations. Distribute medical charts to the appropriate departments / units within NSO. Maintain quality and accurate records by following NSO procedures. Ensure consumer charts, paperwork and reports are completed in an accurate and timely manner. Ensure all medical records are protected and kept confidential Other duties as assigned. Work Environment Works in an office environment and uses a computer, telephone and other office equipment as needed, to perform duties. The noise level in the work environment is typical of that of an office with occasional contact with consumers/patients. Bends, stoops and reaches in order to file, search for and retrieve records and documents. Manual dexterity and regular fine-finger and hand/wrist motions are required for operating a keyboard, writing and filing. Must be able to lift up to 15lbs on occasion Seeing/vision, talking/speaking and listening/hearing are continuously required. Frequently required to sit & stand during working hours Frequently required to sit, walk or drive. Occasionally required to travel between work locations. Requirements Qualifications: Education: High School Diploma or equivalent Minimum Required Experience 1-year minimum experience in a call center, administrative assistant, receptionist or related role Additional Requirements Proficiency in MS Office (Word, Excel, PowerPoint & Outlook) Proficiency in electronic medical records systems Ability to learn additional software Proficiency in general office equipment (PC, printer/fax/copier, telephony system) Proficiency in data entry, filing Valid Michigan Driver’s license/access to private transportation. Required Skills/Abilities: Excellent verbal and written communication skills. Proficient in Microsoft Office Suite or related software. Experience working with data in all forms including electronic formats and databases. Ability to interact with staff, students, parents, and visitors at school while remaining professional, polite, and courteous. Benefits Overview 403(b) retirement plan Medical, dental, and vision insurance Life insurance Short-term and long-term disability (STD/LTD) Combined Time Off (CTO) E.E.O.C. Statement The above elements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities and duties of personnel so classified, or a contractual commitment, and NSO retains the right to amend or revise this job description at any time. NSO is an Equal Opportunity Employer and is committed to excellence through diversity and considers candidates without regard to sex (including pregnancy related conditions) genetic information, race, color, weight, height, religion, nation ,origin, citizenship, age, disability, martial or veteran status, misdemeanor arrest record, sexual orientation, transgender status or gender identity or any other legally protected status

Job Description We are seeking an outgoing individual for our Remote Travel Coordinator opportunity. As a Coordinator, you will be responsible for booking amazing trips for corporate and leisure clients in destinations all around the world! This is great for anyone who absolutely loves to travel and help others with planning. Roles & Responsibilities Research, Create, and Execute exceptional itineraries for clients Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs Complete ongoing training to earn and maintain certification to book travel Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations Review budgets, and plan trips according to clients budget constraints Create promotional materials to utilize Monitor restrictions on travel that come and go Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc) Effectively communicate with clients pre/post travel Handle issues that may arise during the bookings and/or travel for clients Network with tour operators regarding packages that you can possibly offer to clients Part Time or Full time Requirements Must be at least 18years of age, and be authorized to work within the US, Mexico, Australia or United Kingdom. Must be able to effectively communicate with clients (strong sales background a plus) Must have a smartphone with internet access, laptop recommend but not required Personal travel experience is a huge plus, however not required Previous experience in customer service or hospitality also a plus, but not required Benefits Flexible Schedule Travel Perks Licensed & Bonded Personal Website E&O Insurance with Fraud Protection Daily Training Available Travel Agent Certification

Use your problem-solving skills and our guidelines to determine if a company is able to become and/or receive additional approvals with us as a client. Daily interactions with a mix of internal and external clients. Looking for a team player with strong work ethic, positive attitude, coach-able, sense of urgency in tasks, attention to detail, adapts well to changes, organized, someone that is driven and takes ownership and pride in their work. WHAT YOU WILL BE DOING * Reviewing new and change status applications submitted to UWM * Reviewing conditions supplied for applications * Running/requesting, reviewing, and analyzing professional, industry background checks on clients * Closely analyzing information and documents provided for completeness and determine if the client is eligible for approval/fit the UWM Business model. * Reviewing new signup applications and working with BDT/Sales * Managing queues within OBA for day to day tasks. * Providing great client service to both internal and external clients. * Processing denials and approvals. * Processing change of structure requests (broker to correspondent and vice versa) WHAT WE NEED FROM YOU MUST HAVE QUALIFICATIONS * 1-2 years experience with Elite Client Service * Strong analytical and problem solving skills * Excellent verbal and written communication skills.Proficiency in Microsoft Office (Word, Excel, etc.) * Positive attitude * Ability to work independently and be a self-starter * High School Diploma or equivalent * Onsite attendance is required THE PLACE & THE PERKS Ready to join thousands of talented team members who are making the dream of home ownership possible for more Americans? It's all happening on UWM's campus, where our award-winning workplace packs plenty of perks and amenities that keep the atmosphere buzzing with energy and excitement. It's no wonder that out of our six pillars, People Are Our Greatest Asset is number one. It's at the very heart of how we treat each other, our clients and our community. Whether it's providing elite client service or continuously striving to improve, our pillars provide a pathway to a more successful personal and professional life. From the team member that holds a door open to the one that helps guide your career, you'll feel the encouragement and support on day one. No matter your race, creed, gender, age, sexual orientation and ethnicity, you'll be welcomed here. Accepted here. And empowered to Be You Here. More reasons you'll love working here include: * Paid Time Off (PTO) after just 30 days * Additional parental and maternity leave benefits after 12 months * Adoption reimbursement program * Paid volunteer hours * Paid training and career development * Medical, dental, vision and life insurance * 401k with employer match * Mortgage discount and area business discounts * Free membership to our large, state-of-the-art fitness center, including exercise classes such as yoga and Zumba, various sports leagues and a full-size basketball court * Wellness area, including an in-house primary-care physician's office, full-time massage therapist and hair salon * Gourmet cafeteria featuring homemade breakfast and lunch * Convenience store featuring healthy grab-and-go snacks * In-house Starbucks and Dunkin * Indoor/outdoor café with Wi-Fi DISCLAIMER All the above duties and responsibilities are essential job functions subject to reasonable accommodation and change. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Team members may be required to perform other or different job-related duties as requested by their team lead, subject to reasonable accommodation. This document does not create an employment contract, implied or otherwise. Employment with UWM is "at-will." UWM is an Equal Opportunity Employer. By selecting "Apply for this job online" you provide consent to UWM to record phone call conversations between you and UWM to be used for quality control purposes.

Client Specialist, Personal Lines Our not-so-secret sauce. Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA. Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world's leading professional services firm, Marsh McLennan (NYSE: MMC). A day in the life. As our Client Specialist on the Personal Lines team, you will work directly with the Private Client Service Manager, Producers, and other Account Managers for operational support. This role is responsible for servicing and retaining existing personal lines clients. This includes the ability to manage workload by processing daily servicing tasks and respond to customer needs. Responsibility also includes assisting the personal lines department with the marketing and placement of new & renewal personal accounts in accordance with guidelines, procedures, and objectives of the company. This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy. Our future colleague. We'd love to meet you if your professional track record includes these skills: * College degree preferred. * Prior insurance experience preferred. * Must be a self-starter, be able to work under extreme pressure, multi-task, be detail oriented and meet established deadlines. * Ability to work well with people, in a team environment, and to communicate effectively at all levels is required. * Excellent verbal and written communication skills. * Strong analytical and problem solving skills. * Excellent time management and organization skills. * Proven ability to perform work accurately and thoroughly. * High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, Outlook, Internet and carrier websites preferred. We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you. Valuable benefits. We value and respect the impact our colleagues make every day both inside and outside our organization. We've built a culture that promotes colleague well-being through robust benefit programs and resources, encourages professional and personal development, and celebrates opportunities to pursue the projects and causes that give colleagues fulfilment outside of work. Some benefits included in this role are: * Generous time off, including personal and volunteering * Tuition reimbursement and professional development opportunities * Hybrid work * Charitable contribution match programs * Stock purchase opportunities To learn more about a career at MMA, check us out online: *************************** or flip through our recruiting brochure: ********************** Follow us on LinkedIn, Facebook, Instagram, and Twitter to meet our colleagues and see what makes us tick: * ************************************ * ********************************** * ******************************************************* Who you are is who we are. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers. #MMABI #LI-Hybrid #MMAUMW

SiteOne Landscape Supply is the largest national distributor of landscaping products across the United States and Canada. As a leading supplier of wholesale goods for green industry professionals, we have a long history of serving those who design, build, andmaintain outdoor spaces - from lawns and gardens to golf courses, sport fields and more. We pride ourselves on knowing our customers and their business better than anyone else and providing them with a one-stop shop of extensive inventory covering irrigation, lighting, turf and landscape maintenance, hardscapes, nursery, and pest control supplies. At SiteOne, we are passionate about delivering an outstanding customer experience and will stop at nothing to help our customers win. We know that our associates are the key to this success, and our commitment to the SiteOne DNA and support for our associates through development programs, benefits, and perks align with our vision to "Be a Great Place to Work for Our Associates". We foster a culture of safety, teamwork, and continuous improvement. With over 800 locations and exciting expansion ahead, now is the perfect time to join SiteOne and grow Stronger Together™! Position Overview Our Customer Sales & Service Representatives (CSSRs) are knowledgeable, energetic and consistently deliver the best overall customer experience. To succeed in this role, you need to be passionate and customer obsessed while serving commercial and residential consumers in the green industry. What you'll do: Demonstrate exceptional customer service to all SiteOne customers Cultivate and manage strong relationships with customers Assist customers with their questions and needs, either in person, via the phone or through online ordering Based on more experience and greater knowledge of products and customer base, responds to and resolves more complex questions and issues Pull and prepare inventory orders for customer pick up or delivery Proactively identify and capitalize on opportunities to grow sales with current and potential customers Partner with branch leadership to understand and implement new technologies and ways of working to help positively impact business performance Assist with merchandising product, managing inventory, and other store tasks while maintaining a safe working environment May assist in the onboarding and/or training of new associates Coach and assist less experienced staff in meeting expected customer service and satisfaction goals Skills We Are Seeking 3+ years of green industry experience or knowledge of landscape, nursery, or irrigation product Minimum of 1 year experience in a retail or wholesale setting Excellent customer service skills Ready and willing to learn and adopt new technologies and ways of working Ability to think quickly and make sound decisions Inventory management experience helpful Must be able to lift a minimum of 50 pounds High school diploma or equivalent preferred Perks: Weekly Paychecks with DailyPay available! Competitive Compensation Medical, Dental and Vision plans Paid Time Off, Paid Holidays 401k with company match Tuition Reimbursement Lucrative Associate Referral Program Company Apparel and Work Boot Vouchers Opportunity for Advancement Paid Training and Business Certifications Available Free Counseling Services/Employee Assistance Program Life Insurance and Short- and Long-Term Disability Insurance Product Discounts Most Branches never work Sundays! THE INFORMATION CONTAINED HEREIN IS NOT INTENDED TO BE AN EXHAUSTIVE LIST OF ALL RESPONSIBILITIES, DUTIES AND QUALIFICATIONS REQUIRED OF INDIVIDUALS PERFORMING THE JOB. THE QUALIFICATIONS DETAILED IN THIS JOB DESCRIPTION ARE NOT CONSIDERED THE MINIMUM REQUIREMENTS NECESSARY TO PERFORM THE JOB, BUT RATHER AS GUIDELINES. THEY MAY VARY FROM POSITION TO POSITION. SiteOne Landscape Supply is strongly committed to providing equal employment opportunities for all associates and all applicants for employment. All employment decisions at SiteOne-including those relating to hiring, promotion, transfers, benefits, compensation, placement, and termination-will be made without regard to race, color, national origin, genetic information, creed, sex, sexual orientation, gender, gender identity, religion, age, veteran status, uniform service, pregnancy, disability, or any other factor protected by applicable law. If you are ever unsure whether a message is really from SiteOne, here's how to protect yourself from recruiting scams: SiteOne will never ask for payment, sensitive personal info, or documents over email, messaging apps., or interviews All SiteOne job openings and updates will be posted on our official careers page: SiteOne job related emails will be sent with a @siteone.com. All other variations are likely fraudulent. You can always reach our SiteOne team directly at *********************** to confirm