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  • Route Service Representative (4 Day Workweek)

    Cintas Corporation 4.4company rating

    Customer service representative job in Stockton, CA

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    $34k-39k yearly est. 5d ago
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  • Customer Success Associate

    Us ENT Partners

    Customer service representative job in Fremont, CA

    US ENT Partners helps ear, nose, and throat (ENT) practices achieve cost savings by aggregating purchasing volume to negotiate maximum discounts with manufacturers, distributors, and suppliers. Role Description This full-time Customer Success Associate role is located in the San Francisco Bay Area with a hybrid work model (3 days a week in office). The Associate will handle tasks such as data collection, analysis, interpretation, and communicate findings to stakeholders. This role will contribute to vendor alignment, performance tracking, and the development of actionable insights that support our member practices and internal strategic initiatives. Qualifications Bachelor's degree in Business, Healthcare Administration, Finance, Analytics, or related field 2-4 years of experience in a healthcare, operations, analytics, or consulting environment Strong Excel and data visualization skills (Power BI, Tableau, or similar) Familiarity with healthcare supply chain, group purchasing, or provider operations preferred Strong attention to detail, project management skills, and ability to meet deadlines Excellent written and verbal communication skills Self-starter with the ability to thrive in a fast-paced, hybrid team environment Why US ENT? Joining our team means being part of a dynamic organization that values data-driven decision-making and continuous improvement. We offer a collaborative work environment, opportunities for professional growth, and the chance to make a meaningful impact in the healthcare industry.
    $37k-59k yearly est. 1d ago
  • Customer Success Specialist

    Net2Source (N2S

    Customer service representative job in Fremont, CA

    Do you love developing and nurturing great relationships? As an N2S Customer Success Specialist, you will be responsible for managing and growing our Fortune 500 accounts, understanding their staffing requirements, and ensuring the successful placement of qualified candidates. You will play a crucial role in building strong client relationships and contributing to the growth and success of N2S Location: Remote from Bay Area, SFC, CA Qualifications: Must have 3-5 years of overall experience in the Staffing & Recruiting Industry with hands on recruiting experience and exposure of client communication preferably with LifeSciences or IT MSP clients. Strong understanding of working with VMS and MSP based accounts. Any experience working with a Hybrid/Offshore delivery model will be a plus. Proven experience in staffing, recruiting & client communication, supporting client/ MSP programs from a supplier side. Strong interpersonal and communication skills. Excellent negotiation and problem-solving abilities. Excellent reputation and relationship-building skills. Ability to work in a fast-paced, target-driven environment. Must be a self driven and highly motivated individual. Proficiency in using applicant tracking systems (ATS) and other relevant software. Key Responsibilities: Be the single point of contact for our Fortune 500 clients Build long-term client partnerships to understand their challenges and provide solution. Maximize market share with a client to make us their trusted staffing supplier. Qualify new job orders and work with the delivery lead for better coverage and support. Present candidates to Hiring Managers and follow up for feedback . Coordinate with Client to schedule candidate interviews and onboarding. Coordinate with recruiting team including screening, orientation, and placement of candidates. Use CRM/ATS (Job Diva) to manage activities. Constant communication with clients to build rapport and to obtain critical information including, job descriptions, referrals, and business leads. Additional Requirements: Must be open to travel across the country, especially locally, and support clients from their offices. Availability to work outside regular office hours, if needed. Benefits of working at N2S: Uncapped Commissions 100% Contribution to Health/Dental/Vision
    $39k-66k yearly est. 5d ago
  • Inside Sales Representative

    Sunstate Equipment 4.5company rating

    Customer service representative job in Benicia, CA

    Sunstate Equipment Co.: Where Safety and People are Core Values. We care about our People and it shows! Hiring Immediately; quarterly performance bonus; PAID WEEKLY! Typical Schedule: Monday - Friday 7:00 AM - 3:30 PM (Overtime Eligible!) Pay Range: $24.75 - $34.05/hr, based on experience. Location: Benicia, CA 94510 The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well. Exceptional Perks $200, annual work boot allowance! Rent ANY of our equipment for FREE FREE Prescription Safety Glasses "My Holiday" Benefit lets you celebrate a holiday that's special to you without using PTO! Unique Vacation Overtime Averaging benefit that pays you overtime while you're on vacation! Robust overall Benefits available Sunstate is a proud Second Chance employer that evaluates every candidate on a case-by-case basis. Position Requirements 2-3 years Customer Service experience required 2-3 years Inside sales (direct customer contact) experience preferred Be comfortable working with a team and independently, any task could go either way. Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferred! You're a top-notch communicator with an infectious personality; comfortable and charming. Obtain and maintain valid unrestricted Driver's License, meet minimum age requirement of 21, to drive company vehicle Have excellent customer service skills. You'll be talking to a lot of people, keep up the positive attitude! Be capable of collaborating with other team members: You've got sales goals, and you can't meet all of them alone. High attention to detail, with ability to switch task with ease Bilingual - Spanish preferred Responsibilities Answer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiries Perform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver orders Assist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional manner Assist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safety Communicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for orders Review the credit card rental file daily to ensure proper and accurate billing Enter all lost rentals, rate inquiries, and service calls into the counter logbook Review the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracy Communicate any leads to the field sales personnel for their follow-up. May be required to help load/unload and deliver equipment for the customers May be scheduled and required to work extended hours and/or on-call/standby rotation May perform other duties as assigned Interested? Apply now! Why Choose Us? At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you can't help but feel the close-knit work-family environment. We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, we're constantly evolving our resources to provide our people with tools to make their lives easier! Be YOU at Sunstate At Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry Sunstate Equipment Co. is an Equal Opportunity Employer A Drug Free Workplace and Participates in E-Verify #LI-AG1 #WEST
    $24.8-34.1 hourly 3d ago
  • Customer Success Representative

    Smarsh 4.6company rating

    Customer service representative job in Pleasanton, CA

    Job DescriptionWho are we? Smarsh empowers its customers to manage risk and unleash intelligence in their digital communications. Our growing community of over 6500 organizations in regulated industries counts on Smarsh every day to help them spot compliance, legal or reputational risks in 80+ communication channels before those risks become regulatory fines or headlines. Relentless innovation has fueled our journey to consistent leadership recognition from analysts like Gartner and Forrester, and our sustained, aggressive growth has landed Smarsh in the annual Inc. 5000 list of fastest-growing American companies since 2008. Summary The Customer Success team is our customer's trusted partner and advocate, with the goal of driving our customer's success and establishing loyal relationships with Smarsh. Customer Success provides business-level relationship management to drive maximum lifetime value for Smarsh. We are looking for a motivated, entry-level Customer Success Representative who can be actively involved in building relationships, promoting product adoption, addressing issues, and identifying on-going promotion of the value of Smarsh solutions. This includes but is not limited to: renewal management, escalating client needs internally, tracking follow up for client inbound questions, resolving invoice questions or changes, and processing downgrades, cancellations, and export requests.How will you contribute? Respond to inbound customer calls in a prompt manner Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, and explaining the best solution to solve the problem Analyze customer contract, invoices, or billing related issues to identify necessary action to address client need Track activity in Salesforce and accurately logs outcomes of customer discussions Process customer account or billing adjustments Consistently meet or exceed time to resolution targets Partner with other internal teams to ensure client's needs and resolution with escalated issues are being met. What will you bring? 1+ years' experience with customer service, customer success, or inside sales preferably for the financial industry or similar highly regulated industry Self-motivation with a proven ability to perform well under pressure to meet goals and deadlines Excellent communication, listening, influencing, and training skills High-reaching, tenacious and results driven Validated ability to work both independently and in a group environment Excellent organization, documentation, and time management skills Experience using Salesforce or equivalent CRM solution is a plus The above salary range represents Smarsh's good faith and reasonable estimate of the range of possible base compensation at the time of posting. Any applicable bonus programs will be discussed during the recruiting process. The salary for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. Local cost of living assessments are done for each new hire at the time of offer.About our culture Smarsh hires lifelong learners with a passion for innovating with purpose, humility and humor. Collaboration is at the heart of everything we do. We work closely with the most popular communications platforms and the world's leading cloud infrastructure platforms. We use the latest in AI/ML technology to help our customers break new ground at scale. We are a global organization that values diversity, and we believe that providing opportunities for everyone to be their authentic self is key to our success. Smarsh leadership, culture, and commitment to developing our people have all garnered Comparably.com Best Places to Work Awards. Come join us and find out what the best work of your career looks like.
    $62k-92k yearly est. 8d ago
  • eCustomer Support Representative

    Peterson MacHinery Co 4.7company rating

    Customer service representative job in San Leandro, CA

    It's your time, make it matter. At Peterson, we partner with our customers to build the future. For over 85 years, our peoples' work has shaped the communities where we live, where we raise our families, and where we thrive. Peterson's legacy permeates every aspect of our communities. From roads and bridges, back-up power at hospitals, fire-fighting, concerts and moving goods; we are everywhere you look. At Peterson, you don't just have a career, you have a purpose. Our family-oriented environment is built on safety, winning, growth, and professional achievement. Hiring and developing exceptional people is critical to our continued success. We have high standards for a good reason: our people represent Peterson, our family, our brand, and our values. You have high expectations too. You are exceptionally motivated, have outstanding skills, and want your work to matter. Peterson offers competitive wages, generous benefits, and promotional opportunities at a family-owned and operated business. It's time to use your skills and passion to do work that matters! Peterson Cat has the immediate need for an eCustomer Support Representative based at our San Leandro, Ca location. JOB DESCRIPTION This position serves as a vital link between Peterson and our valued customers. Responsibilities include sales activities for e-commerce offerings from Peterson to increase online parts revenue and line-item growth by enhancing e-customer support capabilities. Position is responsible for data measurement, achieving key metrics, monthly reports/tracking, and ongoing training support for customers and Product Support Sales Representatives. Also responsible for reaching out to customers, offering product support, and measuring/reporting progress. This position requires the eCustomer Support Representative to be away from the employer's place of business more than 50% of the time interacting with customers at their locations and/or job sites. ESSENTIAL JOB FUNCTIONS The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign the functions to this job at any time due to reasonable accommodation or other reasons. Job functions include the following. Other duties may be assigned. * Promotes the sale and adoption of the full digital suite of customer tools from Caterpillar, including but not limited to Parts.Cat.com online purchasing platform, VisionLink service application, Condition Monitoring Services, Cat Digital, Cat Card, product QR Codes, SIS product subscriptions and Customer Value Agreements (CVA) for Peterson. * Promotes the sale of Cat Electronic Technician (ET) software DPC Training and Peterson University Training courses. * Work with Product Support and Machine Sales Representatives to develop strategies and solutions for customers that increase eCommerce platform knowledge and use. * Create go-to-market strategy for marketing and unassigned customers, within an assigned territory that increase eCommerce platform knowledge and use. * Visit assigned Peterson customer accounts with Product Support Sales Representatives, Machine Sales Representatives and/or e-Customer Support Manager. * Be able to create and communicate the value of Peterson's e-business portfolio to customers in the field and at their job sites. * Makes sales calls on unassigned Peterson customer accounts via phone and in person. * Follow through on the sales process from customer identification, prioritization to collecting purchase orders for software sales and progress on customer PartsStore usage. * Support Sales plans through our websites. * PartsStore implementation, access control, troubleshooting and handling new customer requests. * Provide expanded platform customer training when requested. * Travel to customers at job sites throughout Peterson territory to assist online users at their workstations, testing process from customer's computer. * Must be able to travel more than 50% of time, with occasional overnight travel to customers, job sites, and to company subsidiaries. OTHER JOB FUNCTIONS * Works collaboratively in a team environment with a spirit of cooperation. * Displays excellent communication skills including presentation, persuasion, and negotiation skills required in working with customers/ coworkers, including the ability to communicate effectively and remain calm and courteous under pressure. * Respectfully takes direction from supervisor/manager. QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, safely and in alignment with Peterson's core values. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. EDUCATION and/or EXPERIENCE High School Diploma or General Education Degree (GED); and a minimum of five years of related experience in parts, sales, or service industry, preferably in a heavy industrial environment; or an equivalent combination of education and work experience. Bachelor's Degree from a fully accredited college in Business or other closely related field preferred. CERTIFICATES, LICENSES, REGISTRATIONS Maintain a valid driver's license and satisfactory driving record The annual pay range for this position is: $74,000- $84,000. We also offer a total compensation package in addition to base salary. Peterson Holding Company is committed to equal employment opportunity and affirmative action. Minorities, females, veterans, and individuals with disabilities are encouraged to apply. A drug screen and background check is required.
    $74k-84k yearly Auto-Apply 60d+ ago
  • Stormwater Professional

    Trihydro 4.0company rating

    Customer service representative job in Sacramento, CA

    The selected candidate will assist with providing Trihydro's clients and customers with effective, responsive, and safe stormwater compliance solutions. If you know Stormwater Management and you are familiar with the Best Management Practices utilized to protect water quality, and have an attention to detail, we encourage you to apply! This full-time position requires approximately 40-45 hours per week and involves a blend of project management, strong communication skills, technical writing, reporting, and problem-solving abilities. If you thrive in a fast-paced, collaborative environment, this opportunity is ideal for you. Key Responsibilities: Design and manage stormwater BMP and restoration projects throughout Northern California. Direct and manage staff and sub-contractors Work closely with utility, private and industrial clients. SWPPP development and technical review Best Management Practices (BMP) design. Monitor project progress and take corrective action as needed. Ensure project deliverables are met on time and within budget. Lead, mentor, and manage project teams, assign tasks, and monitor progress. Support client stewardship and business development activities. Qualifications: Professional stormwater licensure preferred (e.g., QSD/QSP/QISP). Experience with developing and implementing SWPPPs under the California Construction General Permit, Industrial and/or Municipal stormwater permits. Experience with fire response and restoration (preferred). Construction Management and/or Project Management experience. Capable of performing limited field work (site assessments) along with writing, problem-solving skills and a commitment to producing high-quality deliverables. A minimum 5 years of relevant experience. A clean driving record. A demonstrated commitment to safe work practices. Written and oral communication skills with the ability to communicate effectively with clients, construction crews and project team members. Initiative and motivation, with an emphasis on completing high quality project deliverables on schedule. Dependability, with the ability to work independently or in a team environment. Ability to travel within Northern California. What We Offer: Industry-leading 401(k) retirement plan, including a 6% discretionary match. Paid time off including vacation, flex, sick, paid family medical leave, and holiday pay. Comprehensive health insurance program (medical, dental, vision, and prescription). Opportunities for professional development and career growth. A collaborative and inclusive work environment. Mentoring and opportunities for professional advancement. Best-in-class safety culture. The salary information shown below is a general guideline ONLY. Salaries are based on candidates' experience and qualifications, as well as market and business considerations. Summary pay range: $80,000 - $110,000 This position will remain open until a qualified candidate has been selected. Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or because of a protected Veteran status.
    $80k-110k yearly 37d ago
  • Customer Service Agent Part Time

    American Airlines 4.5company rating

    Customer service representative job in Sacramento, CA

    American Airlines is seeking Part Time Customer Service Agent at the Sacramento International Airport. The terms and conditions of this position are covered by the CWA-IBT Collective Bargaining Agreement. If you are a member of CWA-IBT union workgroup, you must submit a transfer request and not apply to this job posting. Please go to *********************** and submit a transfer request. This job will continue to be posted until at least 09-12-25. If interested please apply prior to this date. Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job The Customer Service Agent interacts with customers in a courteous, efficient, friendly and professional manner. Starting pay is $19.64 per hour. What you'll do These are the essential functions of the job This list is intended to reflect the current job but there may be additional essential functions (and non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed when operationally necessary, observing, of course, any legal obligations including any collective bargaining obligations. Issue, reissue and refund passenger tickets Book, ticket and confirm flight reservations Rebook passengers on oversold flights and during irregular operations Perform passenger check-in and passenger seat assignment (except curbside), rectify oversold seat assignments, and issue upgrades Issue vouchers and/or coordinate with contractors for passenger hotel accommodations, meals and transportation; coordinate refuel and refresh Perform passenger boarding, including ticket lift and/or boarding pass lift/verification Operate gate reader/scanner and associated duties to include pre-boarding, monitoring/checking carryon baggage and exit row criteria Operate jetways/bridges for purposes of boarding and deplaning passengers Make boarding and departure gate announcements Deliver domestic/international flight documents Perform passenger service flight close-out procedures Accept, check and tag passengers' baggage at resolution centers, full-service ticket counters, and first class ticket counters Maintain timeline of flight boarding process Perform customer service on the job training Process and complete credit card baggage transactions at kiosks in the ticket counter area and activation stations Assist passengers with self-service kiosk check-in and kiosk baggage processing at ticket counters Queue lines at ticket counter kiosks and ticket counters Clear/verify international documents at kiosk in the ticket counter area and activation stations Accept and activate passengers' self-tagged bags at activation stations Assist customers needing special assistance or in-station; assist boarding, deplaning and transporting non-ambulatory passengers, special assist passengers, and/or unaccompanied minors Perform customer service work associated with handling regional flights and contractor/ground handling agreements or contracts Have regular and predictable attendance on site, including satisfying any mandatory overtime requirements. Respond and assist during security and/or emergency situations Provide connecting passengers with gate information Provide quality customer service in a professional manner and in accordance with American's guidelines. Adhere to company policies, procedures, and performance standards. Complete job-relevant trainings Adhere to government regulations (e.g. DOT, FAA, TSA) Use multiple internal resources/systems including during customer interactions Wear uniforms as required by company policy * Reasonable accommodations may be made for qualifying individuals with disabilities. Depending on your airport size, you may also do the following: Perform Passenger Operation Control functions including air to ground communication as well as Tower functions Assist international passengers through customs/immigration, including baggage recheck Deliver boarding passes, international flight documents and customs/immigration forms All you'll need for success Minimum Qualifications- Education & Prior Job Experience High school diploma or GED or international equivalent Bilingual language skills required in some locations Applicable valid driver's license as required by local authorities Must fulfill FAA criminal background checks to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable Completion of a pre-employment drug screen, comprehensive background check and/or fingerprinting to satisfy company and security requirements Must be authorized to work in the U.S. Preferred Qualifications- Education & Prior Job Experience Working knowledge of Sabre or any other Passenger Service System Previous face to face Customer Service experience Working in a fast pace environment What you'll get Feel free to take advantage of all that American Airlines has to offer: Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world. Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life's journey? Feel free to be yourself at American. *Travel to the interview and any subsequent relocation expenses are the responsibility of the candidate.
    $19.6 hourly 47d ago
  • Consumer Loan Servicing - Consumer Loan Servicing Generalist

    Golden 1 Credit Union 4.3company rating

    Customer service representative job in Sacramento, CA

    TITLE: CONSUMER LOAN SERVICING GENERALIST STATUS: NON-EXEMPT REPORT TO: SR MANAGER - OPERATIONS - CONSUMER LOAN SERVICING DEPARTMENT: CONSUMER LOAN SERVICING PAY RANGE: $27.97 - $30.00 HOURLY GENERAL DESCRIPTION: As a Consumer Loan Servicing Generalist, you will provide flexible departmental support across multiple functions within Loan Servicing. This role is designed for someone who thrives in a dynamic environment and can adapt to varying assignments that support production and operational efficiency. Responsibilities include assisting with loan maintenance, transaction processing, compliance, member inquiries, and cross-functional projects. While supporting multiple functions this role will make process improvements suggestions, initiatives that save paper and scale operations. This role will collaborate with internal teams to resolve issues quickly and ensure we deliver exceptional service to our members. TASKS, DUTIES, FUNCTIONS: Loan Account Maintenance: Perform updates and changes to consumer loan accounts, including payment adjustments, due date changes, and support Servicemembers Civil Relief Act (SCRA) program. Transaction Processing: Handle payoff requests, loan adjustments, reversals, and related documentation. Title & Collateral Support: Assist with vehicle title processing, DMV paperwork, and equity loan reconveyance tasks. Insurance & Ancillary Products: Process insurance payouts, refund checks, and related servicing tasks. Member Interaction: Provide support via phone, email, and other channels for loan-related inquiries, ensuring exceptional service. Compliance: Maintain knowledge of state and federal regulations, including Bank Secrecy Act, Servicemembers Civil Relief Act, and applicable lending laws. Departmental Support: Assist with mail processing, document retrieval, and workflow monitoring to maintain production goals. Testing & Validation: Participate in system updates, upgrades, and new product deployment testing. Problem Resolution: Research and resolve issues related to loan servicing, collaborating with internal teams and external partners. Continuous Improvement: Identify opportunities for process optimization and digital innovation. Training & Development: Support onboarding and cross-training initiatives; pursue professional development opportunities. Record-Keeping: Maintain accurate documentation of interactions, transactions, and workflow. Engagement Participation: Foster a positive, inclusive work environment that inspires others through words and actions; motivates other employees by embracing and practicing Golden 1's mission, vision, and core values. PHYSICAL SKILLS, ABILITIES, AND EXERTION UTILIZED IN THE PERFORMANCE OF THESE TASK: Strong oral and written communication skills are required to train and staff, implement, as approved; procedural recommendations, negotiate vendor contracts and perform other related tasks. Must possess sufficient manual dexterity to skillfully operate an online computer terminal and other standard office equipment, including a typewriter, adding machine, personal computer, facsimile machine and telephone. Ability to work as part of a team. ORGANIZATIONAL CONTACTS & RELATIONSHIPS: INTERNAL: All levels of staff and management EXTERNAL: Members, vendors, suppliers, state and government agencies. QUALIFICATIONS: EDUCATION: High School or GED required, associate degree in related field or equivalent work experience is preferred. Relevant certifications, such as IRA Specialist and Deceased Specialist, are highly desirable. EXPERIENCE: 5+ years' experience in loan servicing operations or related financial roles. KNOWLEDGE / SKILLS: Strong attention to detail, excellent communication skills, ability to multitask, and proficiency within loan origination and servicing systems, and compliance requirements. Demonstrated ability to work well in a team-oriented environment. Strong analytical and problem-solving skills, with the ability to assess operational performance and implement improvements effectively. Knowledge of IRS rules and regulations related to deposit accounts, IRAs, and deceased member processing. Knowledge of unclaimed property laws and regulations related to dormant accounts and escheatment processes. Proficient computer skills and software experience. PHYSICAL REQUIREMENTS: Prolonged sitting throughout the workday with occasional mobility required. Corrected vision within the normal range. Hearing within normal range. A device to enhance hearing will be provided if needed. Occasional movements throughout the department daily to interact with staff, accomplish tasks, etc. LICENSES / CERTIFICATIONS: THIS PROVIDES AN OVERVIEW OF THE GENERAL SCOPE AND LEVEL OF WORK EXPECTED TO BE PERFORMED, BUT IT IS NOT AN EXHAUSTIVE LIST OF ALL DUTIES OR RESPONSIBILITIES ASSOCIATED WITH THE POSITION. THE CREDIT UNION RESERVES THE RIGHT TO MODIFY, ADD, OR REMOVE DUTIES AS NEEDED WITHOUT ADVANCE NOTICE. EMPLOYEES MAY BE REQUIRED TO PERFORM ADDITIONAL TASKS AND DUTIES AS DIRECTED BY THEIR SUPERVISOR, PROVIDED SUCH TASKS ARE WITHIN THE EMPLOYEE'S KNOWLEDGE, SKILLS, AND ABILITIES, OR CAN BE PERFORMED WITH REASONABLE TRAINING. NOTHING IN THIS JOB DESCRIPTION ALTERS THE AT-WILL EMPLOYMENT RELATIONSHIP OR LIMITS THE CREDIT UNION'S RIGHT TO ASSIGN OR REASSIGN DUTIES AND RESPONSIBILITIES TO THIS POSITION AT ANY TIME. REV. 01/14/2026
    $28-30 hourly 4d ago
  • Call Center Representative

    Luxury Bath Technologies

    Customer service representative job in Stockton, CA

    Job Description Call Center Representative Rose Remodeling is a trusted home remodeling company serving the Sacramento, North Bay, and San Joaquin areas of California. Our team of skilled professionals is dedicated to delivering high-quality remodeling services tailored to meet client needs. With decades of experience, we bring expertise and craftsmanship to every project, ensuring customer satisfaction. We are proud to be a reliable provider of exceptional home transformation solutions. Role Description This is a part-time on-site role for a Call Center Representative based in Elk Grove, CA. The Call Center Representative will handle inbound and outbound calls, provide exceptional customer service, and address client inquiries. Daily tasks include assisting with scheduling appointments, resolving customer concerns, and ensuring customer satisfaction. Attention to detail and the ability to communicate effectively will be key responsibilities in this role. Qualifications Excellent customer service and customer support skills Strong interpersonal skills to build and maintain client relationships Proficient in computer literacy with the ability to navigate customer management systems Commitment to achieving customer satisfaction through effective communication and problem-solving Previous experience in a call center or customer-facing role is preferred Ability to work on-site in Elk Grove, CA High school diploma or equivalent; additional training or education is a plus Must have experience in the call center environment **********This role offers opportunities for growth and a generous commission structure. **********We have 2 openings for part time roles under 30hrs per week. Powered by JazzHR qP4Vw28op8
    $32k-41k yearly est. 7d ago
  • Part Time Customer Service Officer- $22.66 (#726)

    Sunstates Security 3.8company rating

    Customer service representative job in Sacramento, CA

    Become part of one of the largest and fastest-growing privately held security companies in the U.S! Since 1998, Sunstates Security has built a national reputation for delivering exceptional services while fostering high-quality work environments for our team. We are dedicated to hiring, developing, and retaining a professional workforce that reflects our commitment to excellence. We believe in strategic reinvestment in our people by offering a benefits package that exceeds industry standards, pathways for career advancement, extensive internal training, and employee recognition programs. Our team members are provided with the tools, knowledge, and hands-on management support necessary for long-term success. Our commitment to a superior workplace culture is reflected in our most recent national accolades. Sunstates Security is proud to be recognized as a 2026 Forbes Dream Employer, an honor based on independent employee feedback and workplace excellence. Additionally, we have been named a 2026 Training MVP by Training Magazine, marking the third consecutive year we have accepted this prestigious recognition. We also continue to be celebrated for our steady growth and stability on the Inc. 5000 list of America's fastest-growing private companies. At the heart of everything we do are our core values of honor, integrity, and trust. If you are searching for a rewarding career with a proactive security partner that protects some of the country's leading organizations, we invite you to explore the possibilities at Sunstates Security. Join a successful, growing team where your talent is appreciated and have opportunities to advance your professional career. Job Skills / Requirements HIRING IMMEDIATELY Sunstates Security is hiring a Part Time Customer Service Officer in the surroundings areas of Sacramento, CA area. This position offers a pay rate of $22.66/hr, paid weekly. Schedule: Tuesday - 2:00 PM - 10:00 PM Saturday - 2:00 PM - 10:00 PM Includes a positive work environment with the following benefits: Commute-friendly location. Extensive industry training. Advancement opportunities. Requirements: CA Guard Card/ 40-hour Certificate preferred. CPR Card. To be considered, only those applicants who have submitted their most recent applications/resumes will be reviewed. Successfully complete Sunstates background check which includes a 10 Panel Drug Screen and the clients more extensive background check. Must be 21 years of age or older with a valid driver's license, a clean driving record, and more than 3 years of driving experience. Responsibilities: Provide exceptional customer service by upholding our standards in a friendly, professional, and courteous manner. Conduct exterior and interior patrols of multiples building at a given time. Ability to answer questions in a timely and professional manner for corporate employees and visitors. Natural composure and an infectious attitude towards arising issues with the ability to adapt quickly and develop practical solutions with minimal supervision. Prepare all required written reports in an ongoing and timely manner, including but not limited to: Daily Activity Reports (DAR's) and Incident Reports. Ability to use Technology in a proficient way using platforms like Slack, & Emails. Operating phones, radios, and computer systems and applications such as MAC IOS, Microsoft Office 365, and Google Suites. Monitoring Closed Circuit Television (CCTV) and alarm panels for emergencies and potential issues. Following site specific post orders, pass down messages, and being in compliance with employee handbook guidelines at all times. Conduct interior and exterior patrols within an office, and industrial complex. A Security Officer may perform a multitude of duties as specified by the Post Orders and Standard Operating Procedures (SOP). The Security Officer will read and become extremely knowledgeable of Post Orders and SOP, and will be able to act quickly and efficiently according to such directives. Education Requirements (All) High School diploma or equivalent Certification Requirements (All) CA Guard Card Additional Information / Benefits The Sunstates customizable benefits package includes the following minimum components: Affordable Care Act compliant Medical Benefits Program Dental Insurance Program Free Life Insurance Disability Insurance Paid Time Off & Bereavement Leave Paid Holidays Direct Deposit or Pay Cards Employee Incentives Referral Bonuses Employee of the Month Award Education Reimbursement Service Awards Employee Involvement Initiatives Management Mentoring and Support Career Advancement 401K program Only candidates who meet our rigorous employment standards and who are excellent matches for open positions (as personally verified by Site Managers) are invited to join our security team. We are proud to be an Equal Opportunity Employer and supporter of our military veterans! Benefits: 401K/403b Plan This is a As Needed position 1st Shift, 2nd Shift, 3rd Shift, Weekends, Flex.
    $22.7 hourly 60d+ ago
  • Customer Support Representative

    Ising

    Customer service representative job in Livermore, CA

    Benefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job SummaryCulligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About CulliganAs the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. Compensation: $19.00 - $25.00 per hour About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.
    $19-25 hourly Auto-Apply 11d ago
  • Inside Sales Representative

    Watsco, Inc. 4.4company rating

    Customer service representative job in Modesto, CA

    Looking for a Cool Job in a fast-paced environment with a dynamic team representing the industry leader in HVAC equipment? The Inside Sales Representative will play a fundamental role in achieving our ambitious customer acquisition and revenue growth objective by promoting sales to our Customer/Dealer network. The ultimate goal of this role is to develop, maintain, and advance accounts by regularly contacting customers. The ideal candidate is comfortable making a high volume of calls per day, generating interest, qualifying prospects and closing sales. Duties and Responsibilities * Seek sales opportunities through lead follow-up, making outbound sales calls and emails. * Analyze business intelligence data to identify potential sales and margin growth opportunities within assigned region/division. * Achieve quarterly sales quotas by growing sales/gross margin with assigned accounts. * Grow technology adoption and usage rates by ensuring assigned customers understand and know how to utilize our digital tools such as Watsco Ventures, Warranty and e-commerce platforms. * Assist accounts with pricing, marketing programs and technical support. * Work with Business Development Managers to on-board new accounts with the intent to take over the accounts fully within 24 months. * Attend product and sales training meetings as required. * Perform other duties as assigned. In addition to the above responsibilities, this individual is held accountable for all other duties as assigned. Required Qualifications * Proven sales experience with track record of over-achieving quota. * Strong phone presence, listening and presentation skills. Ability to manage a high volume of calls per day. * Demonstrated computer skills and adaptability to new technology. * Ability to work independently and in a team setting. * Ability to meet assigned goals and objectives in designated time frames. * Demonstrated aptitude for continuous learning. Able to learn, teach and lead. * A willingness to learn and grow with our Company. Preferred Qualifications * Associate (2 year) Degree (preferred). Marketing studies a plus * Knowledge of HVAC terminology and HVAC product knowledge is a plus. * Experience working with Salesforce.com or similar CRM a plus. Pay Range: $25-$29/hr. commensurate with experience Click Here to Learn About our Privacy Policy
    $25-29 hourly 3d ago
  • Customer Success Consultant- State Net

    RELX Inc. 4.1company rating

    Customer service representative job in Sacramento, CA

    Are you interested in an alternative legal career that combines legal expertise, training and sales? Do you enjoy providing education and support to legal professionals? About our Team LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX (********************** , a global provider of information-based analytics and decision tools for professional and business customers. Our company has been a long-time leader in deploying AI and advanced technologies to the legal market to improve productivity and transform the overall business and practice of law, deploying ethical and powerful generative AI solutions with a flexible, multi-model approach that prioritizes using the best model from today's top model creators for each individual legal use case. About the Role The State Net Solutions Consultant serves as a frontline customer-support expert, partnering with clients' government relations and compliance teams to help them achieve their strategic objectives. Acting as a trusted advisor, the Solutions Consultant works closely with the Client Manager to drive customer satisfaction, retention, and revenue growth across the assigned account base. Responsibilities: + Providing frontline customer support for State Net products, handling both reactive inquiries and proactive outreach and training. + Partnering with the Client Manager to plan and conduct regular business reviews with clients. + Understanding, analyzing, and documenting client-specific needs, workflows, and objectives. + Identifying upsell and cross-sell opportunities and collaborate with the Client Manager to advance them. + Creating and maintaining account-level usage plans; monitor client engagement and adjust strategies to ensure active, effective product use. + Proactively sharing customer insights and feedback with internal teams, especially regarding product performance, gaps, or enhancement opportunities. + Guiding clients in navigating legislative and regulatory processes. + Develop a deep understanding of client organizations to recommend appropriate solutions and product configurations. + Demonstrating comprehensive knowledge of the State Net value proposition and competitive landscape to effectively differentiate the offering. + Delivering product demonstrations, online training sessions, webinars, and phone-based training. + Utilizing all required tools, systems, processes, sales metrics, and reporting platforms. + Meeting or exceeding sales goals, usage objectives, and other performance targets. Requirements: + Have 3+ years of proven sales, customer success, or training experience + Have a Bachelor's degree/equivalent experience + Show great verbal and written communication skills + Have excellent organizational skills and attention to detail + Be able to collaborate effectively across teams + Have the ability to build strong internal and external relationships + Have the ability to travel to customers for onsite trainings and meetings (about 10% of time) Work in a way that works for you Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive. We promote a healthy work/life balance across the organization. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, we will help you meet your immediate responsibilities and your long-term goals. About the business LexisNexis Legal & Professional provides legal, regulatory, and business information and analytics that help customers increase their productivity, improve decision-making, achieve better outcomes, and advance the rule of law around the world. As a digital pioneer, the company was the first to bring legal and business information online with its Lexis and Nexis services. U.S. National Base Pay Range: $52,800 - $88,000. Geographic differentials may apply in some locations to better reflect local market rates. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here . Please read our Candidate Privacy Policy . We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights . RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.
    $52.8k-88k yearly 34d ago
  • Customer Support Representative

    Culligan-Ising

    Customer service representative job in Livermore, CA

    Job DescriptionBenefits: 401(k) Dental insurance Employee discounts Health insurance Paid time off Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
    $38k-51k yearly est. 12d ago
  • Custom Home Sales Representative

    ADT Security Services, Inc. 4.9company rating

    Customer service representative job in Concord, CA

    JobID: 3018375 JobSchedule: Full time JobShift: : Do you want to do a job that could potentially save lives every day? Do you want to be on the forefront of a technology partnership that will help create the future of smart security and home automation? Then today is a good day to become an ADT Solutions Advisor. Our Custom Home Services has created a unique home security experience for high-net-worth clients and their homes. You'll be able to take advantage of our ever-expanding line of innovative home automation and smart security products and solutions, and help make homes smarter, and people safer - every day. This is your chance to join the leading security and home automation company and grow with us Interested in being a part of the growth? Keep reading. So, who's right for the job? A self-motivated, tech savvy individual driven to succeed. Someone who connects with people and enjoys meaningful interactions while expanding their network. Strives to deliver a great customer experience by building relationships and exhibiting empathy - no matter what the situation. Ultimately turning curious consumers into loyal customers. Someone who's willing to put in the work, knowing that you'll get out of it what you put into it. You'll use your strong communication and creative skills to demonstrate the value of our innovative security and smart custom home solutions to customers while explaining our products and services in-depth and recommending the right solutions. You will work in a dynamic, collaborative environment, working closely with customers and coworkers. This role involves providing solutions by visiting customers at their homes or businesses. Do you… Get satisfaction from helping people? Have a knack for problem solving? Enjoy finding solutions to make people's lives easier? Want to help protect what they value most, their loved ones, pets and prized possessions? Enjoy closing sales and helping customers find the best solutions that fit their needs? Have a curiosity for the newest tech? Adapt quickly to competitive and customer needs? Prioritize your time well? Like what you are reading above but still not sure? Don't worry. As the industry leader, ADT equips you with specialized training and the tech you need to meet your financial goals. What's in it for you: Unlimited earning potential with uncapped commissions (our top performers earn $150K+!) Training wage of up to $4,000 over the first 8 weeks of employment Comprehensive benefits package (Medical, Dental, Vision, 401k w/match, tuition reimbursement Paid Time Off Mileage compensation Career growth opportunities Ability to work flexible hours to accommodate our customers' needs Still not convinced? Check out videos of our professionals who make it part of their life's mission: ADT professionals Check out more about life at ADT here. Read more about ADT + Google here. Pay and Benefits Disclosure: Sales advisors will receive uncapped commission plus a training wage of up to $4,000 over the first 8 weeks of employment. Commissions are paid on a percentage of the products or services sold and eligible for a monthly performance bonus. Based upon performance, new sales advisors can expect to earn $85,000, while experienced sales advisors can earn over $150,000. If you are not sure you're ready for a commission-only sales position, please apply to discuss the role and training program. We offer employees access to healthcare benefits (medical, dental and vision), a 401(k) plan with company match, tuition reimbursement, mileage reimbursement, short-term and long-term disability coverage, life insurance, wellbeing benefits and paid time off among others. Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
    $36k-48k yearly est. Auto-Apply 60d+ ago
  • Call center/Showroom representative

    Bath Concepts Independent Dealers

    Customer service representative job in Concord, CA

    Schicker Luxury Bath provides home owners with custom bath remodeling solutions. We are looking for a Call Center/Showroom representative to join our team in our office in Concord, CA You never have a second chance to make a first impression. As a Showroom Representative, you are the first impression of Schicker Luxury Bath for our customers. Do you have a smile you can hear on the phone? Do you enjoy building rapport with people? Are you organized and efficient? Then this is your chance to be the first step in the customer-focused, effortless experience at Schicker Luxury Bath. Responsibilities: Manage inbound and outgoing phone calls for prospective customers. Schedule and confirm appointments for our Design Consultants to meet with customers in their homes Verify qualifying questions and enter information into our Customer Relationship Management (CRM) platform Provide assistance to customers entering the showroom Provide support in office administration and customer service Requirements: 2-3 years of call center and/or customer service experience Excellent written and verbal communication skills Proficient with MS Office Word, Excel and Outlook Excellent time-management and organizational skills Familiarity with CRM systems Friendly, enthusiastic, and customer-service oriented Being able to work Saturdays Self-motivated and strong work ethic Language: English ( fluent in Spanish is a plus) High school diploma or GED required Schedule: Day shift Monday-Friday Alternate Saturdays Work location: Concord, CA 94518, Due to the nature of this job, in-person presence at the office is required. Reliably commute or planning to relocate before starting work (required). Pay: $20-$30 per hour plus bonus structure Please, email your resume to [email protected] or [email protected]
    $20-30 hourly Auto-Apply 60d+ ago
  • CareMore Sales Extender

    Mindlance 4.6company rating

    Customer service representative job in Modesto, CA

    Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at ************************ open for CareMore Sales Extender located in Eagen MN with a competitive hourly rate. After reviewing your resume posted on an online job board, I believe your education and skill set could be a good fit for this particular opportunity. Please review the highlights of the position below and if this is of interest to you, please call me directly at ************ to discuss the particulars. If this role is not of interest to you, please respond with a short overview of the types of opportunities that you feel best reflect your education, experience and career path. Job Description Job Title : CareMore Sales Extender Client Location : 1234 McHenry Ave., Modesto CA 95350 Contract Duration : 12+ Months contract (possibility of extension based on performance) Work Timings : M-F 40 hours per week - Must have flexible schedule due to evening and weekend work. Pay rate : $ 16.95/hr Responsible for collaborating with Sales and Business Development Teams to generate leads from community events, expos, and sales camps held at a variety of locations including pharmacies, provider offices, senior centers, food banks, discount stores and other retail locations. MAJOR JOB DUTIES AND RESPONSIBILITIES: Primary duties may include, but are not limited to: Represents CareMore at community/company-sponsored events. Facilitates onsite enrollments at events and assists at sales meetings. Maintains knowledge of provider network, product portfolio, and associated eligibility guidelines for various election periods. Develops good working relationships with internal constituents. Qualifications EDUCATION/EXPERIENCE : Requires a high school diploma; related sales experience; or any combination of education and experience, which would provide an equivalent background. AA or BA/BS preferred. Current Life and Disability agent license preferred. Medicare Advantage Products experience preferred. Bilingual (English/Spanish) preferred. Additional Information Looking for Bilingual (English/Spanish) candidates who have experience in Sales background & administration with Current Life and Disability agent license. If you are interested feel free to reach Priti Kumari at ************ or send me the updated resume on pritik@mindlance(dot)com
    $17 hourly 1d ago
  • 988 Text/Chat Contact Specialist

    Contra Costa Crisis Center 3.7company rating

    Customer service representative job in Walnut Creek, CA

    988 Contact Specialist (Text/Chat) Location: Walnut Creek, CA - On-site, Full-time or Part-time Compensation Range: $25-28/hour, Non-Exempt Opportunities for pay increase following successful completion of training and tenure milestones. Shifts Available: Evening, Night, Overnight/Graveyard The 988 Text/Chat Contact Specialist primary responsibility is to respond to text/chat as assigned by the Shift Supervisor and/or Center Manager About Contra Costa Crisis Center The Contra Costa Crisis Center strengthens our community by providing 24/7 services that prevent and reduce the impact of crisis. Through 988, 211, Grief Services, and coordinated partnerships with health and behavioral health systems, we connect people in need to compassionate care and life-saving support every day. Position Summary The 988 Chat/Text Contact Specialist responds to calls from individuals seeking emotional support, crisis counseling, or suicide prevention assistance. Working as part of a collaborative team in our 24/7 call center, Chat/Text Contact Specialists help people in distress feel heard, supported, and safely connected to appropriate resources. This position reports to the Shift Supervisor and/or Center Manager and requires an on-site presence in Walnut Creek, CA. Key Responsibilities • Respond to 988 text/chat as assigned on the 24/7 Crisis Lines and National Suicide Prevention Lifeline and 988 Text Line platform. • Provide compassionate, clinically informed crisis counseling to reduce distress and support caller safety. • Maintain accurate, timely documentation and uphold confidentiality standards. • Respond to after-hours community lines as assigned. • Build rapport with callers while maintaining professional boundaries. • Collaborate with peers, volunteers, and supervisors to ensure high-quality service delivery. • Communicate effectively and compassionately with text/chat contacts, staff and volunteers. • Engage in ongoing training, supervision, and certification (including American Association of Suicidology requirements). • Support and coach volunteer crisis counselors from a multicultural and inclusive perspective. Required Qualifications • Commitment to working within Contra Costa Crisis Center's Code of Ethics and organizational policies. • Experience and demonstrated ability to work effectively with racially, culturally, and economically diverse populations. • Strong verbal and written communication skills, including the ability to apply the structure of a crisis call using transitional phrases. • Proficiency with computers, databases, and online communication tools. • Demonstrated personal accountability, emotional maturity, and team participation. • Ability to apply the structure of a call/text/chat including transitional phrases • Ability to direct clients to appropriate resources. • Willingness to develop knowledge in trauma-informed care, grief and loss, mental health conditions, and boundary setting. Strongly Preferred • Bachelor's degree in psychology, social welfare, counseling, or related field. • Spanish language fluency (spoken and written). • Flexible schedule with evening, weekend, and holiday availability. Compensation & Benefits • Hourly Rate Range: $25-28/hour. • Opportunities for pay increase following successful completion of training and tenure milestones. • Comprehensive benefits package for eligible employees including medical, dental, vision, life, AD&D, LTD, paid vacation, holidays, sick time, and a 403(b)-retirement plan. Equal Employment Opportunity Statement Contra Costa Crisis Center is an equal opportunity employer committed to treating all people with dignity and respect. We value the diverse experiences and perspectives that strengthen our ability to serve the community. To Apply Submit your application, resume, and responses to screening questions through GetHired. Applications will be reviewed on a rolling basis until positions are filled. View all jobs at this company
    $25-28 hourly 5d ago
  • Weekend Customer Service

    Gold Country Lanes

    Customer service representative job in Sutter Creek, CA

    Are you good at home making others feel at home? Can you keep things running smoothly under pressure? Are you a rockstar at creating a great guest experience - one that will keep customers coming back? Are you a hands-on, all-in, above-and-beyond kind of person? We're looking for someone like you. A great employee at Gold Country Lanes- is tasked with keeping their area clean, keeping their guests smiling and making sure everything is running smoothly. Your job will be to help customers have a great time by helping them find the best solution for what they're looking for, running all transactions, helping with food preparation, making beverages & drinks, setting up bowling, darts & pool games and more. It's fast paced, fun and customer focused. Duties and responsibilities ● Prepare alcohol or non-alcohol beverages for bar and restaurant patrons ● Interact with customers, take orders and serve food and drinks ● Assess customers' needs and preferences and make recommendations ● Handle all game transactions such as - assigning people to lanes, distributing shoes, assigning darts, pool equipment, golf equipment, starting lasertag games and more. ● Comply with all food and beverage regulations ● Help in the kitchen preparing food as assigned or as needed ● Foster and maintain a positive work environment ● May be assigned to parties as needed ● May be assigned to the arcade and attraction areas as needed ● Be able and willing to work as a team and demonstrate a positive team environment - remember on our team there is no such thing as “that's not my job” ● Stay guest focused and nurture an excellent guest experience ● Ensure health and safety standards are followed ● Use all daily, weekly & monthly checklists as assigned and/or needed Qualifications & Requirements ● Computer literacy / willingness to learn a must ● Must be 21 years old ● Ability to keep your area organized, stocked and clean ● Must have or be willing to obtain California Food Handlers Card ● Responsible Beverage Service (RBS) certificate a huge plus ● Willing and able to work weekends ● Positive attitude and excellent communication skills
    $39k-68k yearly est. 37d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Stockton, CA?

The average customer service representative in Stockton, CA earns between $28,000 and $47,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Stockton, CA

$36,000

What are the biggest employers of Customer Service Representatives in Stockton, CA?

The biggest employers of Customer Service Representatives in Stockton, CA are:
  1. Chevron
  2. Contigo Health
  3. U-Haul
  4. Acrisure
  5. Partners Personnel
  6. Caliber Collision
  7. Chevron Stations
  8. FFE Transportation Services, Inc.
  9. Hassan & Sons Inc.
  10. Morphius Corp
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