Customer service representative jobs in Superior, WI - 109 jobs
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Customer Service - Customer Service Representative
Amsoil, Inc. 4.3
Customer service representative job in Superior, WI
AMSOIL INC. has an exciting opportunity as CustomerServiceRepresentative. As a CustomerServiceRepresentative, you will provide outstanding, friendly customerservice while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin.
Core Responsibilities:
Provide outstanding customerservice over the phone, online chat, and through email
Accurately enter customer orders over the phone into online management system
Provide pricing information to customers as well as inform customers of new products and make suggestions
Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products
Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customerservice initiatives
Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications
Position Requirements:
High School diploma or equivalent
Minimum of 1 year of customerservice experience
Strong public relations and customerservice skills
Ability to communicate effectively, courteously, and professionally
Strong skills in operating a computer with proficiency in Microsoft Office Suite
Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls
Must be able to sit at a desk and work at a computer for long hours
Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m.
Preferred Qualifications:
Experience working in a call center environment
Other Details:
Pay Type - Hourly
Starting Pay - $18.00/hour
Benefits:
Paid time off and paid holidays each year
Employee bonus program
401(k) with company match
Paid life, short-term disability, and long-term disability insurance
Competitive health benefits
Health savings account (HSA) and flexible spending account (FSA) options
Affordable group dental, vision, critical illness, and accident insurance
Employee discount on product
Corporate gym membership
If you have any questions or need assistance with the application process, please email: *************************
Equal Opportunity Employer/Veterans/Disabled
AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
$18 hourly 2d ago
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Customer Care Specialist
Andvaris, Inc.
Customer service representative job in Duluth, MN
Opportunity Details {dcrs_type} Customer Care Specialist Duluth, Georgia Pay: $16.00 A Customer Care Specialist is crucial because you are our organization's and clients' voices. You are highly valued as our customer's primary point of contact and care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener and problem solver, and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution.
Schedule and Shift:
Four weeks of training - Monday - Friday: 8:00 AM - 5:00 PM
8-hour shift: Monday - Saturday
Shifts will be provided after training
Overtime Available
Remote - WFH
Primary Job Responsibilities:
Research and resolve loan-level inquiries in hazard insurance, mortgage banking, and property loss. to handle inbound calls from our customers
This role requires listening to our customers' concerns and showing empathy while resolving their issues.
Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them, and use your expertise to help them proactively avoid future challenges.
You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested.
A robust paid training environment enables you to learn the business, systems, policies, and, most importantly, how to effectively engage and resolve customer challenges. Training will combine classroom, online, and side-by-side observations.
Qualification:
Strong attention to detail.
Love talking to people and having the ability to WOW customers on every call.
Excellent verbal, written, and listening skills.
Relentless drive to own the customer's problem and resolve it.
Ability to adapt well to change.
Ability to work well in a fast-paced work environment.
Ability to think outside the box to resolve problems.
Ability to multitask using technology, including call handling, loan level review, and call documentation.
A minimum high school diploma or GED and one year of work experience are required.
A college degree with 0-1 year of work experience is preferred.
A minimum of 6 months of experience in a call center.
Benefits:
Health, Dental, and Vision
401K
$16 hourly 2d ago
Member Representative I - Duluth, MN
The Auto Club Group 4.2
Customer service representative job in Duluth, MN
Why Choose a Career with the AAA The Auto Club Group (ACG)
Established brand that has been around for over 100 years. Our members know and trust us!
Branch Offices house travel, membership, insurance sales and support employees
You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members.
Excellent Opportunities to Build a Career Path:
The Member Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as:
Other Branch positions - Field Insurance Sales Agent, Travel Agent or
Other Departments such as:
Call Centers (ERS, Sales and Service, etc.)
Automotive Services
Claims
Underwriting and more
A DAY IN THE LIFE of a Member Representative I
The Auto Club Group is seeking prospective Member Representative who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs.
Provides sales and support services in person and by phone to Members, including greeting, servicing, selling memberships, member benefits awareness
Provides cashiering services
Provides administrative support to travel and/or Insurance departments including some outbound calling
Other duties as assigned
HOW WE REWARD OUR EMPLOYEES
Our Auto Club Group Member Rep's earna competitive hourly rate ($19.12 - $21.67) with a potential of earning sales incentives. Also, our rep's can earnunlimited commissions on AAA Membership, and Credit Card sales.
Corporate Incentive Plan Bonus every year dependent on performance.
3-5% Yearly merit raises dependent on individual performance.
Member Rep's receive 100% backing from one of America's most trusted brands to include paid training and career growth opportunities.
Career growth opportunity examples: Field ServiceRepresentative, Insurance Sales Agent, Travel Agent, Performance Coach, and Membership Development Specialist.
Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include:
401k Match up to 6%
Medical
Dental
Vision
Paid Time Off (PTO) - 12days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per year
Complimentary AAA Membership
Tuition Reimbursement - $5,000 per year
WE ARE LOOKING FOR CANDIDATES WHO
Required Qualifications:
Education:
High School Diploma or equivalent
Work Experience:
Working in a customer focused environment
Providing customer focused service and timely solutions to problems
Microsoft Office applications
Taking personal responsibility in seeking solutions to problems
Multi-tasking and appropriately prioritizing tasks to ensure meeting office customerservice goals
Successful candidates will possess:
Passion and enthusiasm for working with people
Basic mathematical calculations to accurately perform monetary transactions
Communicate effectively (verbal and written) with others in a work environment
Work effectively in a team environment
Exceed member expectations relating to professionalism of demeanor, efficient and effective customerservice (on phone or in person) and maintenance of workstation and office facility
Work under pressure in a high volume, fast paced customerservice environment
Schedule and Work Environment:
Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours a week. 1 hour lunch break
This is 100% an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit ***********
Important Note:
ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
$19.1-21.7 hourly 2d ago
Existing Customer Sales Representative
Dbsrepair
Customer service representative job in Duluth, MN
Description Existing Customer Sales Representative - Expertise, Trust, and Thoughtful Solutions
At DBS Residential Solutions, we believe that remarkable experiences start with knowledge, trust, and expertise. Our mission is to challenge the status quo and redefine the contractor industry by providing homeowners with a level of service and professionalism they've never seen before. If you are serious, sincere, and systematic, with a passion for learning, problem-solving, and guiding customers through well-researched solutions, this role is built for you.
As an Existing Customer Sales Representative, you will use your expertise and consultative approach to guide homeowners in maintaining and enhancing their current home protection systems. You will take a thoughtful, education-based approach, ensuring that every homeowner understands their options and feels confident in their decisions. If you value quality, integrity, and ongoing learning, this role allows you to combine technical knowledge with impactful customerservice.
How You'll Make an Impact
Conduct systematic in-home inspections, carefully diagnosing issues and explaining the science and long-term benefits behind our solutions.
Educate homeowners on their current systems and risks, ensuring they have the information they need to make informed, confident decisions.
Follow a structured, process-driven approach, guaranteeing consistency, reliability, and the highest level of customer trust.
Build long-term relationships with homeowners, providing thoughtful recommendations that align with their home's specific needs.
What You Bring
A serious, thoughtful, and research-driven approach to sales and problem-solving.
A methodical and systematic mindset, ensuring accuracy and quality recommendations.
Experience in consultative or technical sales, home services, or customer education is strongly preferred.
A valid driver's license, reliability, and a passion for continuous learning and development.
What We Offer
A structured, knowledge-based sales system-perfect for those who appreciate process and learning.
Pre-set appointments-no cold calling, just meaningful, solution-based conversations.
Base salary + uncapped commission-earn $60K-$100K+ while making an impact.
Company-provided vehicle, full benefits, 401(K) match, and paid training.
A culture of continuous learning, giving you the tools to become an expert in your field.
DBS has a safe family culture with great opportunities! DBS is a regional leader in basement and foundation repair, concrete lifting and leveling, basement finishing and insulation services that is growing! We are looking for an Existing Customer Sales Representative to join our DBS family. If you are a born leader with a great work ethic who values quality work, customerservice, and a company who will appreciate you, apply today to join us as our Existing Customer Sales Representative.
All offers are contingent on submitting to and passing a thorough background check starting.
Our Purpose: "A world where every family lives in a healthy, safe and comfortable home!"
Our Mission: "Creating lasting "WOW" relationships with employees and customers, while providing permanent home performance solutions!"
Our Core Values: "Positive, Teamwork & Humble"
For more information about our company, visit ******************
DBS is an Equal Opportunity Employer. We encourage Women, Veterans, and Minorities to apply!
Salary Description $60k - $80k per year
$60k-100k yearly 14d ago
Customer Service Advisor - Migrant Help
Maximus 4.3
Customer service representative job in Duluth, MN
Description & Requirements Be part of something great Maximus is a global organisation that specialises in providing health and employment services to millions of people every year. Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives. From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.
We are more than just a call centre; we are a vital support line and a compassionate ear for some of the most vulnerable members of our communities, and we are seeking a dedicated CustomerService Advisor to join our team.
This is a United Kingdom, Homebased position. You must be living in the United Kingdom, with the correct Right to Work in the UK (British passport/VISA etc.) to be considered for this role. Any applications from outside of the UK will not be considered.
This role will be working late shifts - 5 x 7.5 hour days between 12pm - 10pm Monday-Sunday and will work some weekends, which could be 1 Saturday or Sunday or on occasions the full weekend and some bank holidays.. The shifts will be a mixture of these hours and a rota will be provided in advance.
12pm - 8pm
1pm - 9pm
2pm - 10pm.
Start date: Monday 19th January 2026.
This role is perfect for someone who is passionate about providing help to those who need it most. As a CustomerService Advisor in our contact centre, you will play a crucial role in delivering outstanding service to our service users by handling a high volume of calls, emails, and live chats. Partnering with the esteemed charity, Migrant Help, you will provide essential support to Asylum Seekers, making a significant difference in their lives.
1. Respond to service user enquiries, maintain accurate service user records, and escalate issues when necessary.
2. Identify and address safeguarding concerns promptly and effectively.
3. Meet customerservice standards and performance goals.
4. Respond to difficult and sensitive cases with empathy, patience, and resilience.
5. Deliver information services across multiple channels (telephone, online, email, and live chat).
6. Resolve service user issues proactively, calmly, and professionally.
7. Offer guidance, tailored recommendations, and signposting to Service Users.
8. Follow established processes and adjust to evolving procedures.
9. Manage confidential information with strict adherence to data protection standards.
10. Proactively seek and address feedback to drive continuous improvement in role.
Qualifications & Experience
• Experience performing under pressure and handling demanding situations whilst staying calm and patient.
• Experience maintaining high levels of accuracy and attention to detail in all tasks.
• Experience collaborating with diverse teams to achieve common goals.
• Ability to solve complex problems and deliver solutions in a timely manner.
• Experience managing multiple tasks efficiently, ensuring deadlines are met and quality is maintained.
• Ability to resolve conflict, ensuring a positive outcome.
• Ability to work independently, demonstrating initiative and good decision-making skills.
• Strong written English skills to accurately input and record service user information.
Desirable
• Experience working with service users with additional needs and adapting to unique requirements.
• Awareness of mental health issues and a passion for further learning and development in this area.
Individual Competencies
• Ability to maintain composure and effectiveness in challenging and sometimes distressing situations, being able to regain stability following setbacks.
• Ability to listen and engage with service users, understanding their needs and replying appropriately.
• Ability to show empathy towards other's experiences and emotions.
• Clear, effective and engaging communication skills with service users.
• A positive approach to fostering an encouraging environment for colleagues and service users.
• Proficient using a variety of digital software applications, and openness to learning new technologies.
• Ability to prioritise time and tasks to meet deadlines and achieve objectives.
• An open approach to embracing diverse perspectives and adapting to new ideas and ways of working.
• Ability to adapt to changing environments and needs, being flexible and resilient in situations.
• Ability to demonstrate the Maximus Values by showcasing integrity, taking accountability for actions and decisions, and upholding high ethical standards.
Desirable
• Possess cultural awareness, with the ability to respect and interact with people from diverse backgrounds.
EEO Statement
Maximus is committed to developing, maintaining and supporting a culture of diversity, equity and inclusion throughout the recruitment process. We know that feeling included has a dramatic impact on personal wellbeing and are working to ensure that no job applicant receives less favourable treatment due to any personal characteristic. Advertisements for posts will include sufficiently clear and accurate information to enable potential applicants to assess their own suitability for the post.
We are a Disability Confident Leader, thanks to our commitment to the recruitment, retention and career development of people with disabilities and long term conditions. The Disability Confident scheme includes a guaranteed interview for any applicant with a disability who meets the minimum requirements for a job. When you complete your job application you will find a question asking you if you would like to apply under the Disability Confident Guaranteed Interview Scheme. If you feel that you have a disability and apply under this scheme, providing that you meet the essential criteria for the job, you will then be invited for interview. YourGuaranteed Interview application will only be shared with the hiring manager and the local resourcing team. Where reasonable, Maximus will review and consider adjustments for those applicants who express a requirement for them during the recruitment process.
Minimum Salary
£
25,185.00
Maximum Salary
£
25,185.00
$31k-36k yearly est. 3d ago
Customer Sales & Service Representative
DTS Fluid Power 3.6
Customer service representative job in Duluth, MN
Want to use your customerservice skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customerservice professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
Assist customers by phone and in person at our facility
Use your customerservice skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
Process quotes, take orders and provide post-order service
REQUIREMENTS
Our CustomerServiceRepresentatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
6 months of customerservice experience preferred
Desire to increase knowledge in industrial distribution products
Excellent telephone skills
Ability and desire to learn new systems and processes quickly
Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
High school diploma or equivalent
Valid driver's license and clean driving record (MVR)
SAP / ERP experience, preferred but not required
Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a CustomerServiceRepresentative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: In accordance with applicable wage transparency law requirements, the typical estimated total compensation for this position is $40k-$60k per year. This includes hourly ($18-$24) based on experience, as well as quarterly and monthly bonus opportunities based on performance. No specific amount is guaranteed.
Benefits: Here is just some of what we have to offer:
Base salary and bonus opportunities
Health, vision, and dental coverage, 401(k) w/ company match
Paid vacation, sick time, and company holidays
Tuition reimbursement
Personalized training and development program
Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-AC1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$40k-60k yearly Auto-Apply 60d+ ago
Part-time Engagement Specialist - Teller
Members Cooperative Credit Union 3.4
Customer service representative job in Duluth, MN
We are seeking an outgoing, friendly, and energetic individual to join our team as an Part-Time Engagement Specialist (Teller) at our Bluestone location. As the first point of contact for our members, you will play a critical role in creating meaningful connections and delivering an exceptional member experience. You will build strong relationships, proactively identify financial needs, and provide tailored solutions that promote financial well-being. Additionally, you will maintain comprehensive knowledge of our products and services, educating members on options that empower their financial success. You will also process transactions promptly and accurately while ensuring compliance with credit union policies and procedures. If you are enthusiastic about helping others, committed to community engagement, and ready to make a lasting impact, we invite you to join our team!
Key Responsibilities
Serve as the primary point of contact for members, delivering an exceptional experience with every interaction.
Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers.
Maintain comprehensive knowledge of credit union products and services; educate members on options that support their financial goals.
Meet or exceed sales and service goals through active engagement and relationship-building.
Promote financial wellness by providing guidance and resources to help members achieve financial success.
Promote the credit union s values through professional representation and active participation in community engagement efforts.
Qualifications
High school diploma or equivalent.
Minimum of two years of experience in a customerservice/sales focused role. Previous financial experience preferred.
Cash handling experience.
Ability to communicate clearly and professionally, both verbally and in writing, with individuals at all levels of financial understanding.
Demonstrated capability to manage multiple projects and competing priorities while delivering an exceptional member experience.
Comfortable with continuous interactions with the public throughout the workday.
Experience in, and comfortable with, deescalating issues with upset members.
Intermediate to advanced user level experience with Microsoft Office suite including Word, PowerPoint, and Outlook.
Schedule
Schedule will vary, Monday Friday 8:45 a.m. 5:15 p.m.
Occasional Saturday shift as needed, 9:00 a.m. -12:00 p.m.
Wage & Hour Details
Part-time, up to 28 hours per week
Pay is hourly
Starting pay range: $18-$19/hr., pay commensurate with experience
Benefits
Medical, dental and vision plan options
Health Saving Account and Flexible Spending Account options
401(k) with competitive company match
Paid time off, paid holidays, personal time, and paid volunteer time
Development time and tuition reimbursement
Company provided life insurance, short-term and long-term disability insurance
Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage
Paid parental leave
Discretionary, annual profit-sharing bonus
Equal Opportunity Employer/Veterans/Disabled
Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
For questions or, if you need assistance completing the application process, please contact *************************.
$18-19 hourly 5d ago
Guest and Resort Care Specialist
Odyssey Resorts
Customer service representative job in Two Harbors, MN
Full-time Description
Grand Superior Lodge - Two Harbors, Minnesota
Discover Your Odyssey
Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us-an award-winning team that not only works together but plays together, creating an environment where every day is an adventure.
Why Odyssey?
At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect:
Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it.
Employer Recognition: Join a company recognized as a Star Tribune Top Minnesota Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating.
State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth.
Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy-a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey.
Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change.
Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You'll be part of an engaged team that values your ideas and nourishes your potential.
Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident and critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority!
Your Odyssey Awaits:
Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written.
Work here. Play here. Thrive here.
Grand Superior Lodge is seeking a Guest and Resort Care Specialist to join our award-winning team. This position plays a pivotal role in guaranteeing an exceptional experience for our guests. This position is ideal for those who like to perform a variety of tasks both indoors and outdoors.
This position includes rotating weekend shifts. Scheduled hours are Friday and Saturday from 2:00 PM to 10:00 PM, and Sunday through Thursday from 1:00 PM to 9:00 PM.
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Be vigilant in monitoring the property. Address or report any issues or concerns identified during routine inspections.
• Perform daily inspections of the grounds and facilities. Arrange furniture, pick up trash, clean common areas and event spaces, restock
supplies and assist with security and safety issues as necessary.
• Track time and maintain an accurate timetable of tasks and parts used throughout each shift.
• Assist with guest enhancement programing; assemble s'mores kits, collect fire starting supplies, assemble craft kits, maintain lawn games, maintain fleet of bicycles, and assist with event set up as needed.
• Assist with guest and employee transportation as needed.
• Be approachable and proactive in engaging with guests by being welcoming and outgoing.
• Monitor pool and follow closure procedures as assigned.
• Perform ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chopping and stacking firewood, clear snow, etc.
• Maintain vehicle, tools, and equipment (including uniform) in good and proper working order.
• Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner.
• Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed.
• Perform preventative maintenance on all resort property.
• Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner.
• Respond to emergency situations and resolve immediate safety concerns; be available for on-call shifts, as needed.
Requirements
EDUCATION, EXPERIENCE
High school diploma or general education degree (GED) preferred; one-year related experience preferred; or acceptable equivalent combination of education and experience.
CERTIFICATIONS, LICENSES, REGISTRATIONS
• Valid driver's license
• Obtain Pool Operator License within six months of employment, if required
COMPETENCIES, SKILLS, ABILITIES
To perform the job successfully, an individual should demonstrate the following competencies, skills, and abilities:
• Upholds Odyssey Values and the principles of HEART.
• Ability to be adaptable and flexible.
• Prioritizes and plans work activities, creating action plans when necessary.
• Uses time efficiently.
• Maintains acceptable attendance and punctuality.
• Follows through on commitments.
• Working knowledge of tools, methods, operations, and materials used in resort and building maintenance.
• Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work.
• Ability to read and interpret documents such as safety rules, operating manuals, etc.
• Ability to prepare general reports and correspondence.
• Ability to effectively present information and respond to customers.
• Ability to add, subtract, multiply, and divide.
• Ability to interpret a variety of instructions furnished in written or oral form.
• Ability to use a computer for email and basic word processing.
PHYSICAL DEMANDS
While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities.
WORK ENVIRONMENT
While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions.
Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required.
The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.
Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy.
Salary Description $16.80 to $20.16/hourly
$16.8-20.2 hourly 1d ago
Customer Service Representative - Duluth, MN
Kedia Corporation
Customer service representative job in Duluth, MN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$32k-41k yearly est. 2d ago
Customer Service Rep(07368) 7002 Grand Ave
Domino's Franchise
Customer service representative job in Duluth, MN
Job Description
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$32k-41k yearly est. 9d ago
Customer Service Representative - State Farm Agent Team Member
Nate Kahring-State Farm Agent
Customer service representative job in Duluth, MN
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Use a customer-focused, needs-based review process to educate customers about insurance options.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Hiring Bonus up to $
Requirements
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$32k-41k yearly est. 26d ago
Customer Specialist/Delivery
Hom Furniture, Inc. 4.4
Customer service representative job in Duluth, MN
Job DescriptionDescription:
Pay and Schedule
$23 - 25 per hour
Flexible four day work week
Responsibilities
The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise by working with the Customer Care department.
The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements:
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodations will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$23-25 hourly 9d ago
Service-Writer
Ascendance Truck Centers
Customer service representative job in Duluth, MN
Ascendance Truck Centers is one of the region's premier Commercial Truck Sales & Leasing Dealerships. Our team enjoys a fantastic culture and opportunities for advancement, which are company-wide focused to help you grow both personally and professionally. We are interested in helping you establish and build a long-term career with us, because we know that happy employees lead to happier customers!
What We Offer:
Great Culture & Team Environment
Long Term Career Advancement Opportunities
Paid Training
Medical / Dental / Vision Insurance
Health Savings Account
Health Reimbursement Account
Company Paid Life, Accident, and Disability Insurance
401(k) with company match
Paid Time Off
Paid Holidays
Paid Parental Leave
Job Summary
Ascendance is looking for a motivated, full-time Service Writer to work in our fast-paced service department. A Service Writer provides direction to service personnel, delegates assignments according to business needs and answers questions concerning present and future jobs. The successful team member is an excellent communicator with exceptional customerservice skills and has at least two years of relevant work experience.
RESPONSIBILITIES:
This position is responsible for the receipt and flow of all incoming work, communication with customers and constant communication with all other internal departments.
Greet customers in a timely, friendly manner and obtain all specific vehicle / customer information required for proper repairs, contacting customer and invoicing.
Write up customers' vehicle issues and concerns or maintenance requirements accurately and clearly.
Obtain customer signature on the repair order and provide customer a copy of the repair order.
Must be able to understand, communicate, and evaluate all vendors and Int'l. Warranty guidelines, approval processes and policies during the write up and repair process.
Establish customers' method of payment, Purchase Order requirements and estimate requirements if needed at time of write up.
Investigate progress of vehicle repairs and contact customer with status changes / promise time if required.
Ensure vehicles are parked in assigned area's, trucks are locked and keys are tagged and properly stored.
Explain completed work and charges to the customer.
Keep up to date on all warranty policies and product changes to maintain effectiveness in this role.
BASIC QUALIFICATIONS:
Ability to listen, communicate effectively and resolve conflict with customers, employees and co-workers.
Ability to develop written estimates and quote bids and schedule jobs.
Ability to read instructions, work orders, and specifications.
Must have excellent verbal and written communication skills.
Ability to operate personal computer and business applications.
Strong problem solving skills.
Goal oriented, results focused.
LICENSES/EDUCATION/TRAINING:
A high school diploma or GED is required.
Additional training in heavy duty trucks required.
A minimum of one year experience as a Service Writer.
Combination of education, training or experience that provides the required knowledge, skills and abilities will be considered.
Equal Employment Opportunity Statement:Ascendance Truck Centers is an equal opportunity employer. We value diversity and do not make any discrimination based upon race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Our team is made up of individuals from different backgrounds and perspectives, who share a genuine commitment to diversity, inclusivity, and respect for each other.
Disclaimer:
This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts or working conditions associated with this position. While this list is intended to be an accurate reflection of the current position, the company reserves the right to revise the functions and duties of the job to require that additional or different tasks be performed, or further education required with circumstance changes (such as: growth, workload, changes in personnel, technological developments, etc.)
$30k-44k yearly est. 11d ago
Customer Service / Sales Representative
Iron Trail Motors
Customer service representative job in Cloquet, MN
Job description
Immediate opening for CustomerService/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customerservice sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customerservice
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customerservice/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person
#hc165027
$32k-41k yearly est. 20d ago
Customer Service Representative - State Farm Agent Team Member
Denise Burggraff-State Farm Agent
Customer service representative job in Moose Lake, MN
Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of CustomerServiceRepresentative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set.
We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customerservice experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career.
Responsibilities
Serve as a primary contact for customers via phone, email, in-person walk-ins and text.
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues.
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
Maintain accurate documentation of all customer interactions.
Order office & marketing supplies, complete daily deposits and daily mail needs.
Work collaboratively with team members to meet agency service and retention goals.
As an Agent Team Member, you will receive...
From $45,000 annual+ bonuses available
Simple IRA (matching)
Health Insurance
Holiday Pay
Paid time off, birthday day off
Team Lunches & Outings
Monday-Friday 8:30-5 schedule, no weekends
Training & development
Continuing Education
License Reimbursement
Growth potential/Opportunity for advancement within my agency
Agent Aspirant Program for individuals aspiring to start their own agency
Requirements
Interest in marketing products and services based on customer needs
Excellent communication and interpersonal skills - written, verbal and listening
People-oriented, you like to talk to others
High attention to detail and ability to manage multiple tasks simultaneously
Proactive in problem solving
Pride in getting work done accurately and timely
Able to learn computer functions and company software
Property & Casualty Insurance License (must be able to obtain)
Life & Health Insurance License (must be able to obtain)
Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN.
If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
$45k yearly 3d ago
Customer Account Representative
Community Memorial Hospital 4.7
Customer service representative job in Cloquet, MN
Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision:
MISSION: Your Neighbors Caring for You
VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners.
CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club.
CMH is an Equal Employment Opportunity employer.
Job Summary
Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations.
Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education.
Wage
* Signing Bonus $3,000.00*
Depending on your work experience, you could earn a wage from $18.84 to $24.87 per hour.
Apply Now
Complete a job application and submit form online.
Complete a job application and submit form online: **************************************************
Community Memorial Hospital is an Equal Opportunity Employer.
$18.8-24.9 hourly 56d ago
Customer Service Rep(07368) 7002 Grand Ave
Domino's Franchise
Customer service representative job in Duluth, MN
ABOUT THE JOB
You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customerservice reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customerservicerepresentative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
WORK CONDITIONS
Exposure to:
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.
Additional Information
Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.
Crouching/Squatting
Performed occasionally to stock shelves and to clean low areas.
Reaching
Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.
Hand Tasks
Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.
Machines, Tools, Equipment, Work Aids
Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
$32k-41k yearly est. 15d ago
Engagement Specialist - Teller
Members Cooperative Credit Union 3.4
Customer service representative job in Cloquet, MN
Job Description
Engagement Specialist
We are seeking an outgoing, friendly, and energetic individual to join our Cloquet team as an Engagement Specialist (Teller). As the first point of contact for our members, you will play a critical role in creating meaningful connections and delivering an exceptional member experience. You will build strong relationships, proactively identify financial needs, and provide tailored solutions that promote financial well-being. Additionally, you will maintain comprehensive knowledge of our products and services, educating members on options that empower their financial success. You will also process transactions promptly and accurately while ensuring compliance with credit union policies and procedures. If you are enthusiastic about helping others, committed to community engagement, and ready to make a lasting impact, we invite you to join our team!
Key Responsibilities
Serve as the primary point of contact for members, delivering an exceptional experience with every interaction.
Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, payments, and transfers.
Maintain comprehensive knowledge of credit union products and services; educate members on options that support their financial goals.
Meet or exceed sales and service goals through active engagement and relationship-building.
Promote financial wellness by providing guidance and resources to help members achieve financial success.
Promote the credit union's values through professional representation and active participation in community engagement efforts.
Qualifications
High school diploma or equivalent.
Minimum of two years experience in a customerservice/sales focused role. Previous financial experience preferred.
Cash handling experience.
Intermediate to advanced user level experience with Microsoft Office suite including Word, PowerPoint, and Outlook.
Ability to communicate clearly and professionally, both verbally and in writing, with individuals at all levels of financial understanding.
Ability to coordinate multiple projects and conflicting priorities to provide outstanding member experience.
Comfortable with continuous interactions with the public throughout the workday.
Experience in, and comfortable with, deescalating issues with upset members.
Schedule
Schedule will vary, Monday - Friday 7:45 a.m. - 6:15 p.m.
Occasional Saturday shift as needed, 8:45 a.m. -12:15 p.m.
Wage & Hour Details
Full-time, 37-40 hours per week
Pay is hourly
Starting pay range: $18-$19/hr., pay commensurate with experience
Benefits
Medical, dental and vision plan options
Health Saving Account and Flexible Spending Account options
401(k) with competitive company match
Paid time off, paid holidays, personal time, and paid volunteer time
Development time and tuition reimbursement
Company provided life insurance, short-term and long-term disability insurance
Voluntary benefits including life, critical illness, accident, and hospital indemnity coverage
Paid parental leave
Discretionary, annual profit-sharing bonus
Equal Opportunity Employer/Veterans/Disabled
Members Cooperative Credit Union (MCCU) is an Equal Employment Opportunity employer. We are committed to an inclusive organizational environment that encourages the full participation of all members of our diverse workforce and enables everyone to maximize their talents, skills, and abilities to serve our members. MCCU recruits, hires, employs, trains, promotes, and compensates individuals based on job-related qualifications and skills. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
For questions or, if you need assistance completing the application process, please contact *************************.
$18-19 hourly 12d ago
Customer Service / Sales Representative
Iron Trail Motors
Customer service representative job in Cloquet, MN
Immediate opening for CustomerService/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customerservice sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs.
Sales Consultant Responsibilities:
Smile, and have a positive attitude
Learn the product to become a product knowledge expert
Present, demonstrate, and educate customers on specific vehicles
Help customers find the right vehicle for their needs and budget
Prospect and contact existing and potential customers to make them aware of manufacturer special offers
Set follow-up appointments to keep customers aware of latest developments
Use computer software to keep organized and provide excellent customerservice
Desire to succeed
*
Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered.
Valid Drivers License
Previous customerservice/sales experience
Familiarity with computer software/typing
Strong attention to detail
Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm.
You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year.
Job Type: Full-time
Pay: $60,000.00 - $120,000.00 per year
Benefits:
Benefits:
-Paid Time Off at 30 days
-Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions!
-401K
-Employee Discounts on vehicles, parts and service
-Paid training and career development
Compensation Package:
Commission pay
Monthly bonus
Schedule:
Day shift
Evenings as needed
Monday to Friday
Rotating weekends
Ability to Relocate:
Cloquet, MN 55720: Relocate before starting work (Required)
Work Location: In person
$32k-41k yearly est. 60d+ ago
Customer Specialist/Delivery
Hom Furniture 4.4
Customer service representative job in Hermantown, MN
Full-time Description
Pay and Schedule
$23 - 25 per hour
Flexible four day work week
Responsibilities
The Customer Specialist/Delivery is responsible for driving a straight truck along a daily delivery route. Tasks along the delivery route include:
Delivering customers' furniture including assembly and installation of the furniture when required.
Inspecting furniture for flaws or damage.
Resolving customer complaints should they arise by working with the Customer Care department.
The Customer Specialist/Delivery will inspect and clean the company vehicle to keep it presentable and functioning.
While working both independently and as part of the warehouse team, Customer Specialist/Delivery are expected to unpackage, assemble, and prepare furniture for transport in customer vehicles. This includes making sure that furniture is adequately wrapped in protective materials and properly tied down.
Inspecting furniture for damage and flaws is an important part of the duties of a Customer Specialist/Delivery in order to ensure customer satisfaction.
Other duties as assigned
Benefits
HOM Furniture offers its full-time employees a competitive benefits package.
Paid Time Off- 20 Days in 1st year for full-time employees
Medical and/or Dental Coverage
401(k) Employee Contribution Plan
401(k) Employer Matching
Employee discount
Career advancement opportunities and training
Pay on Demand - options for receiving earned wages
Requirements
Education: Must be working towards or have a high school diploma or GED.
Licenses Required: Must have a driver's license and a clean driving record. Must be able to pass a D.O.T. Medical Physical.
Experience: 1-3 years related experience preferred.
Physical Demands: High physical demands can be required. The employee is regularly required to stand for sustained periods of time. The employee can be expected to lift, push, and pull up to 150 pounds individually and up to 300 pounds as a part of a team. Occasionally, The employee will be required to ascend and descend ladders and stairs in a safe manner. May be required to work safely from heights when necessary. The employee must adhere to safe lifting techniques, follow proper training for learned job hazards and ergonomic risk factors, participate in the departmental stretching program, and maintain an overall safe working environment.
Other: Must be able to communicate effectively both verbally and in writing. Must be 21 or older.
*Reasonable accommodations will be made for those who require it.
HOM Furniture is proud to be an equal opportunity workplace. Individuals seeking employment at HOM Furniture are considered without regard to race, color, religion, gender expression or identity, sexual orientation, national origin, marital status, age, creed, public assistance status, disability, membership or activity in a local commission, or any other characteristic or classification protected by federal, state or local law.
$23-25 hourly 9d ago
Learn more about customer service representative jobs
How much does a customer service representative earn in Superior, WI?
The average customer service representative in Superior, WI earns between $27,000 and $43,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.
Average customer service representative salary in Superior, WI
$34,000
What are the biggest employers of Customer Service Representatives in Superior, WI?
The biggest employers of Customer Service Representatives in Superior, WI are: