Customer service representative supervisor demographics and statistics in the US
Customer service representative supervisor demographics research summary. Zippia estimates customer service representative supervisor demographics and statistics in the United States by using a database of 30 million profiles. Our customer service representative supervisor estimates are verified against BLS, Census, and current job openings data for accuracy. Zippia's data science team found the following key facts about customer service representative supervisors after extensive research and analysis:
- There are over 438,511 customer service representative supervisors currently employed in the United States.
- 66.5% of all customer service representative supervisors are women, while 33.5% are men.
- The average customer service representative supervisor age is 40 years old.
- The most common ethnicity of customer service representative supervisors is White (55.2%), followed by Hispanic or Latino (21.0%), Black or African American (11.6%) and Asian (6.1%).
- In 2022, women earned 92% of what men earned.
- 7% of all customer service representative supervisors are LGBT.
- Customer service representative supervisors are 57% more likely to work at private companies in comparison to public companies.
On this page
Customer service representative supervisor demographics by:
Customer service representative supervisor gender statistics
66.5% of customer service representative supervisors are women and 33.5% of customer service representative supervisors are men.
- Female, 66.5%
- Male, 33.5%
Customer service representative supervisor gender ratio
| Gender | Percentages |
|---|---|
| Female | 66.5% |
| Male | 33.5% |
Customer service representative supervisor gender pay gap
Women earn 92¢ for every $1 earned by men
Male income
$39,078
Female income
$36,134
Customer service representative supervisor gender ratio over time
This data breaks down the percentage of men and women in customer service representative supervisor positions over time. Currently, 66.5% of customer service representative supervisors are female.
Customer service representative supervisor gender ratio by year
| Year | Male | Female |
|---|---|---|
| 2010 | 31.78% | 68.22% |
| 2011 | 31.64% | 68.36% |
| 2012 | 33.15% | 66.85% |
| 2013 | 33.60% | 66.40% |
| 2014 | 34.12% | 65.88% |
| 2015 | 34.00% | 66.00% |
| 2016 | 34.57% | 65.43% |
| 2017 | 35.01% | 64.99% |
| 2018 | 33.68% | 66.32% |
| 2019 | 33.24% | 66.76% |
| 2020 | 33.89% | 66.11% |
| 2021 | 33.50% | 66.50% |
Customer service representative supervisor related jobs gender ratio
We compared customer service representative supervisors with similar job titles to see how gender ratios vary. As you can see, technical service advisor and courtesy associate have the biggest gender ratio gaps.
| Job title | Male | Female |
|---|---|---|
| Loan Secretary | 4% | 96% |
| Dental Receptionist | 5% | 95% |
| Receptionist Secretary | 6% | 94% |
| Customer Service Representative Supervisor | 34% | 66% |
| Lead Ramp Agent | 86% | 14% |
| Courtesy Associate | 88% | 12% |
| Technical Service Advisor | 89% | 11% |
Male
Female
100%
75%
50%
25%
0%
0%
25%
50%
75%
100%
Customer service representative supervisor demographics by race
The most common ethnicity among customer service representative supervisors is White, which makes up 55.2% of all customer service representative supervisors. Comparatively, 21.0% of customer service representative supervisors are Hispanic or Latino and 11.6% of customer service representative supervisors are Black or African American.
- White, 55.2%
- Hispanic or Latino, 21.0%
- Black or African American, 11.6%
- Asian, 6.1%
- Unknown, 5.4%
- American Indian and Alaska Native, 0.7%
Customer service representative supervisor race
| Customer service representative supervisor race | Percentages |
|---|---|
| White | 55.2% |
| Hispanic or Latino | 21.0% |
| Black or African American | 11.6% |
| Asian | 6.1% |
| Unknown | 5.4% |
| American Indian and Alaska Native | 0.7% |
Customer service representative supervisor race and ethnicity over time
See how customer service representative supervisor racial and ethnic diversity trended since 2010 according to the United States Census Bureau data.
Customer service representative supervisor race and ethnicity by year
| Year | White | Black or African American | Asian | Hispanic or Latino |
|---|---|---|---|---|
| 2010 | 62.62% | 11.82% | 5.42% | 17.03% |
| 2011 | 62.34% | 12.11% | 5.56% | 16.90% |
| 2012 | 61.54% | 11.99% | 5.37% | 17.76% |
| 2013 | 61.89% | 11.82% | 5.54% | 17.43% |
| 2014 | 61.27% | 11.76% | 5.85% | 17.62% |
| 2015 | 60.65% | 11.51% | 5.63% | 18.73% |
| 2016 | 59.77% | 12.00% | 5.88% | 18.63% |
| 2017 | 60.68% | 11.41% | 5.84% | 18.45% |
| 2018 | 60.50% | 10.99% | 6.01% | 18.83% |
| 2019 | 60.10% | 11.19% | 5.81% | 19.35% |
| 2020 | 57.54% | 10.59% | 5.96% | 19.96% |
| 2021 | 55.22% | 11.56% | 6.14% | 20.98% |
Customer service representative supervisor wage gap by race
According to our data, asian customer service representative supervisors have the highest average salary compared to other ethnicities. Black or african american customer service representative supervisors have the lowest average salary at $38,175.
| Ethnicity | Salary |
|---|---|
| Unknown | $38,294 |
| White | $39,232 |
| Black or African American | $38,175 |
| Asian | $40,758 |
| Hispanic or Latino | $38,983 |
Average customer service representative supervisor age
See how the average age of customer service representative supervisors varies based on ethnicity and gender.
Male
Female
Customer service representative supervisor age by race and gender
| Race | Male age | Female age |
|---|---|---|
| Black or African American | 37 | 39 |
| Unknown | 34 | 36.5 |
| Asian | 38 | 42 |
| Hispanic or Latino | 33 | 35 |
| White | 37 | 44 |
| American Indian and Alaska Native | 38 | 42 |
Customer service representative supervisor age breakdown
The average age of customer service representative supervisors is 40+ years years old, representing 49% of the customer service representative supervisor population.
Customer service representative supervisor age breakdown
| Customer Service Representative Supervisor Years | Percentages |
|---|---|
| 40+ years | 49% |
| 30-40 years | 25% |
| 20-30 years | 24% |
Customer service representative supervisor educational attainment
The most common degree for customer service representative supervisors is bachelor's degree, with 34% of customer service representative supervisors earning that degree. The second and third most common degree levels are high school diploma degree at 28% and high school diploma degree at 25%.
- Bachelor's, 34%
- High School Diploma, 28%
- Associate, 25%
- Diploma, 6%
- Other Degrees, 7%
Customer service representative supervisors by degree level
| Customer service representative supervisor degree | Percentages |
|---|---|
| Bachelor's | 34% |
| High School Diploma | 28% |
| Associate | 25% |
| Diploma | 6% |
| Other Degrees | 7% |
Customer service representative supervisor jobs you might like
Customer service representative supervisor wage gap by degree level
According to the data, customer service representative supervisors with a Master's degree earn more than those without, at $49,173 annually. With a Bachelor's degree, customer service representative supervisors earn a median annual income of $45,055 compared to $36,779 for customer service representative supervisors with an Associate degree.
| Education | Salary |
|---|---|
| Master's Degree | $49,173 |
| High School Diploma or Less | $34,114 |
| Bachelor's Degree | $45,055 |
| Some College/ Associate Degree | $36,779 |
Customer service representative supervisor employment statistics
Most customer service representative supervisors work for a private in the finance industry.
Company size where customer service representative supervisors work
Below, you can see the size of companies where customer service representative supervisors work.
Customer service representative supervisor jobs by employer size
| Company size | Percentages |
|---|---|
| < 50 employees | 5% |
| 50 - 100 employees | 6% |
| 100 - 500 employees | 13% |
| 500 - 1,000 employees | 8% |
| 1,000 - 10,000 employees | 30% |
| > 10,000 employees | 39% |
Customer service representative supervisor jobs by company type
Employees with the customer service representative supervisor job title have their preferences when it comes to working for a company. For instance, most customer service representative supervisors prefer to work at private companies over public companies.
Customer service representative supervisor jobs by sector
| Company type | Percentages |
|---|---|
| Education | 0% |
| Public | 42% |
| Private | 57% |
| Government | 1% |
Customer service representative supervisor jobs by industry
The most common industries for customer service representative supervisors are finance, retail and professional.
Customer service representative supervisor industry statistics
| Industry | Percentages |
|---|---|
| Finance | 20% |
| Fortune 500 | 17% |
| Retail | 15% |
| Professional | 10% |
| Technology | 8% |
| Telecommunication | 5% |
| Hospitality | 5% |
| Media | 4% |
| Transportation | 4% |
| Health Care | 4% |
| Insurance | 3% |
| Utilities | 1% |
| Manufacturing | 1% |
| Start-up | 1% |
| Real Estate | 1% |
| Energy | 1% |
Customer service representative supervisor turnover and employment statistics
Customer service representative supervisor unemployment rate over time
The unemployment rate for customer service representative supervisors between 2008 and the most recent data has varied, according to the Bureau of Labor Statistics.
Customer service representative supervisor unemployment rate by year
| Year | Customer service representative supervisor unemployment rate |
|---|---|
| 2010 | 11.59% |
| 2011 | 11.00% |
| 2012 | 10.08% |
| 2013 | 8.66% |
| 2014 | 7.64% |
| 2015 | 6.32% |
| 2016 | 5.97% |
| 2017 | 5.66% |
| 2018 | 5.04% |
| 2019 | 4.98% |
| 2020 | 6.69% |
| 2021 | 7.20% |
Average customer service representative supervisor tenure
The average customer service representative supervisor stays at their job for 1-2 years, based on the 8,663 customer service representative supervisors resumes in Zippia's database.
Customer service representative supervisor tenure statistics
| Number of years | Percentages |
|---|---|
| Less than 1 year | 11% |
| 1-2 years | 36% |
| 3-4 years | 20% |
| 5-7 years | 17% |
| 8-10 years | 6% |
| 11+ years | 10% |
Customer service representative supervisor LGBT ratio compared to similar jobs
Review the percent of customer service representative supervisors that are members of the LGBT community. You can see how this compares to similar jobs in the chart below.
| Job title | LGBT | Job openings |
|---|---|---|
| Order Management Representative | 5.53% | 146,936 |
| Eligibility Technician | 6.73% | 24,203 |
| Customer Service Representative Supervisor | 7.19% | - |
| Legal File Clerk | 8.60% | 71,132 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Circulation Assistant | 11.16% | 738 |
| Employment Assistant | 15.31% | 4,946 |
Similar customer service representative supervisor jobs LGBT demographics
| Profession | Percentages of LGBT | Job openings |
|---|---|---|
| Order Management Representative | 5.53% | 146,936 |
| Eligibility Technician | 6.73% | 24,203 |
| Legal File Clerk | 8.60% | 71,132 |
| Credit Reference Clerk | 8.99% | 71,280 |
| Circulation Assistant | 11.16% | 738 |
| Employment Assistant | 15.31% | 4,946 |
Foreign languages spoken by customer service representative supervisors
The most common foreign language among customer service representative supervisors is Spanish at 70.3%. The second-most popular foreign language spoken is French at 6.5% and Portuguese is the third-most popular at 3.1%.
- Spanish, 70.3%
- French, 6.5%
- Portuguese, 3.1%
- Russian, 2.4%
- Arabic, 2.0%
- Other, 15.7%
Customer service representative supervisor languages spoken
| Foreign language | Percentages |
|---|---|
| Spanish | 70.3% |
| French | 6.5% |
| Portuguese | 3.1% |
| Russian | 2.4% |
| Arabic | 2.0% |
| Other | 15.7% |
