Customer service representative jobs in The Villages, FL

Position is responsible for providing support for workstations with Windows operating systems, MACs, desktop peripherals, mobile device management, asset tracking, and troubleshooting problems with applications software. Assist users in the efficient use of applications and provide escalations on technical support issues. Focuses on providing excellent customer service, building strong relationships, safety, and best work practices with the goal of delivering exceptional results. Essential Functions: Troubleshoots hardware and software, installations, and support to both internal and external customers. Planning work routines, meeting performance metrics, quality control, training, documenting, and effective communication are key elements of the position. Perform remote and/or on-site troubleshooting through diagnostic techniques and pertinent questions. Documenting issues and resolutions properly for record keeping and posterity. Image, configure, install, repair computer endpoints, while consistently following up with users to ensure proper function. Install computer and endpoint Windows updates, software updates, firmware. Responsible for Imaging systems and deploying software through SCCM. Effectively prioritize and manage multiple incidents and requests as assigned. Working to answer, evaluate, and prioritize incoming telephone, work orders, e-mail, and in-person requests for assistances from users experiencing problems with hardware, software, networking, and other computer-related technologies. Contribute to developing training materials, procedures or conducting training to users in the proper use of hardware or software. Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary. Perform desktop and endpoint data backups and disaster recovery operations. Monitor ticket workflows in accordance with SLAs. Support, manage, optimize, and maintain the configuration and installation of all desktops, laptops, and mobile devices to include, but not limited to, patching, configuring, upgrading hardware or software. Provide technical support to staff utilizing Mac OS, Windows, and Office based workstations. Provide technical support after normal business hours on an on-call rotation or whenever necessary. Maintain accurate inventory, asset information and various other asset records in accordance with department policy and procedures. Lead, facilitate and/or participate in IT related projects as directed. Knowledge and competency of the following technologies: Windows Operating Systems Apple iOS Microsoft System Center Configuration Manager Microsoft Active Directory and Group Policy Hardware imaging and configuration Hardware/Software security and encryption Minimum Qualifications Associate degree in computer technology and a minimum of two (2+) years progressively responsible experience in the computer support field. A comparable amount of education, training, or experience may be substituted for the minimum qualifications. Microsoft and CompTIA certifications preferred. Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Be the Voice of Support for Our Team Are you a problem solver with a background in Human Resources or high-volume Contact Centers? We are looking for empathetic, quick-thinking professionals to serve as "First Responders" for our employees. In this role, you will be the first point of contact for employees navigating their work life-from Annual Enrollment and benefits questions to payroll and data management. If you have a passion for helping people and the ability to remain calm under pressure, we want to hear from you. What You Will Do As an HR Customer Service Representative, you will handle high-volume inbound inquiries, analyzing employee needs to provide accurate resolutions or escalate complex issues. Serve as the Expert: Act as the primary resource for inquiries regarding payroll, benefits, and employee data. Solve Problems: Research federal, state, and local regulations to resolve issues of moderate complexity. Provide World-Class Service: De-escalate stressful situations with patience and superior communication skills. Manage Data: Utilize systems (knowledge of PeopleSoft is a plus!) to document cases and maintain strict confidentiality. Support Annual Enrollment: Play a pivotal role in supporting our team during our busiest season of the year. What We Are Looking For The Ideal Candidate: You possess a unique blend of administrative precision and customer service warmth. You are comfortable working in a fast-paced environment and can type 50+ WPM while navigating multiple screens. Required Education & Experience: Education: Bachelor's Degree OR Associate's Degree + 2 years of additional relevant experience. Experience: Minimum 2 years of experience in a Contact Center or Human Resources environment. (Candidates with experience in both are highly preferred). Required Skills: Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint). Strong web navigation and computer literacy. Excellent written/verbal communication (spelling, grammar, and punctuation). Ability to prioritize multiple projects under tight deadlines. Schedule & Logistics To ensure we are fully available to support our employees, this position is 100% Onsite. Work Hours: Schedules vary based on availability. Shifts will fall between the hours of 8:00 AM - 6:00 PM (e.g., 8-5, 8:30-5:30, or 9-6). Dress Code: Business-appropriate attire is required for the office and while on camera. Ready to make a difference? Apply today to become a vital part of our HR Support Team!

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .

📣 We're Hiring! Front Desk Receptionist / Administrative Assistant Heartwell Cardiology Heartwell Cardiology is growing, and we're looking for a warm, well-spoken, and energetic Front Desk Receptionist / Administrative Assistant to be the welcoming face of our practice. If you're personable, organized, and love helping people, this is a perfect opportunity to join a modern, patient-focused cardiology practice dedicated to providing exceptional care. ⭐ What You'll Do Greet patients with professionalism and warmth Manage check-in/check-out and assist with paperwork Schedule and confirm appointments Answer and route phone calls Support the clinical team with administrative tasks Maintain an organized, clean front desk and lobby Ensure a smooth and positive patient experience ⭐ What We're Looking For Friendly, professional, and reliable Excellent communication & customer service skills Strong multitasking and organizational ability Prior medical office or customer-facing experience preferred Comfortable with technology, EMR systems, and Microsoft Office Detail-oriented with a positive, patient-centered attitude ⭐ Why Join Heartwell Cardiology? Work in a beautiful, modern, well-equipped office Supportive, collaborative team environment Meaningful work directly impacting patient care Opportunities for growth in a reputable medical practice 📩 Interested candidates: Apply directly through LinkedIn or send your resume to ***************************** 💙 Join us in delivering exceptional cardiovascular care to the Central Florida community!

About the Organization: Citizens First Bank, a cornerstone of The Villages community, was founded by the visionary founders of The Villages in 1991. “We are a bank created specifically to fill the needs of our community and to conscientiously and joyously serve our Villagers residents in every possible way.” -Founder Harold Schwartz. Since that time, the vision of the Bank has expanded to build upon our purpose of serving the Villages in every way while sharing our exceptional service and lasting relationships with the people and businesses throughout Lake, Sumter, Marion and Citrus counties. Citizens First Bank: A Five Star Bank where hospitality meets finance. About the Position: Are you a people person with a passion for helping others? Citizens First Bank is seeking a dynamic and compassionate individual to join our customer contact center team as a full-time Customer Contact Center Representative. As a Customer Contact Center Representative, you will be the first point of contact for our valued customers, providing exceptional service and support. What you'll do as a Customer Contact Center Representative: Build relationships: Connect with customers on a personal level, understanding their needs and offering tailored solutions. Solve problems: Efficiently resolve customer inquiries and issues, ensuring a positive and seamless experience. Promote products: Educate customers about our diverse range of financial products and services, helping them achieve their financial goals. Embrace technology: Utilize our state-of-the-art systems to provide quick and accurate assistance. For more information on becoming a Customer Contact Center Representative, please see the attached job description. Customer Contact Center Representative Requirements: Minimum: High school diploma or equivalent required, one year in a customer service/retail environment. Must be able to attend work regularly and on time and perform position requirements with little supervision. Must have the ability to assist customers in a professional, positive manner, ability to communicate effectively, ability to be flexible by being able to adjust adeptly to changing priorities, ability to function as a member of a team including participating in team activities and displaying positive behavior. Must have computer skills including working knowledge of Microsoft Office (Outlook, Word and Excel), proficient in keyboarding and use of a calculator and possess good general math and letter composition skills. Must be able to work flexible hours. Preferred: Two years CSR experience in banking or related environment. Completed CFT courses in consumer and mortgage lending Customer Contact Center Representative Benefits: Citizen's First Bank offers an exceptional benefits package for full-time employees including medical dental, vision, short and long-term disability insurance options, 401K, and generous vacation allowance. All employees enjoy an annual calendar recognizing ten federal holidays which may be paid, a high-end hospitality environment with a strong promote-from- within culture, and the satisfaction that comes from serving the community and relationship building. Citizens First Bank is committed to provide equal employment opportunity to all persons regardless of race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, marital status, protected veteran status or disability. In addition to federal law requirements, Citizens First Bank complies with applicable state and local laws governing nondiscrimination in employment in every location in which the Bank has facilities. Citizens First Bank is proud to be a drug, alcohol, and weapons free workplace.

Job Description About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

About Us What are we looking for? We are looking for a motivated, bilingual Customer Retention Associate to join our award-winning sales team. No experience is required. Our ideal candidate is energetic, motivated, self-sufficient, sales driven and has a desire to help and assist our clients. We focus on building relationships that last and that starts with our employees. SUMMARY The role of a Customer Retention Rep. is to work hand in hand with the service department to find sales opportunities and to help strengthen the relationship between the dealership and the client. Salary to be negotiated. What We Offer Opportunity for internal promotion and career growth with company Competitive pay plan 401(k) retirement plan options Full benefits including voluntary short and long term disability, dental, health, vision, medical Responsibilities Greet customers in service drive. Make sure they are happy and being helped Plant seed with customers in person concerning upgrading to a newer vehicle Enhance the sales process by demonstrating the vehicles features on the lot Sending e-mails and texts to customers daily to see if there is an opportunity to put them in a newer vehicle Call next day's service appointments to plant seed for upgrading Qualifications Must have a clean & valid driver's license Must be willing to submit to a drug screen prior to employment Enthusiastic with high energy throughout the workday Outgoing and friendly, especially while handling objections Quality customer service skills Strong interpersonal and communications, in-person and over the phone Persuasive and able to overcome customer objections Proficient in basic business math including percentages Capable of learning and using Microsoft Office, accounting software, and proprietary sales programs Persistent, competitive and good work ethic Focuses on the customer's needs to enhance dealership and personal sales Sales, Automotive, Auto Sales, Automotive Sales, Sales Representative, Sales Consultant, Sales Associate, Sales Executive, Sales Representative, Sales Rep, Sales Person, Customer Service, Retail Sales, Car Sales, New Car Sales, Teacher, Bartender, Server, Entry-level, Experienced, Experienced Sales

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #ZRSM2 #LI-BT1 CRT110 2025-66456 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.

Inside Sales Representative Location: Ocala, FL (ONSITE) Who We Are: West Shore Home is a technology-driven and industry-leading home improvement company specializing in high-quality and convenient remodels of Bathrooms, Windows, Doors, and Flooring. West Shore Home operates in over 40 locations nationwide and is home to over 3,000 employees! Purpose of Position: As an Inside Sales Representative, you will complete inbound and outbound calls with the goal of scheduling appointments for our In-Home Sales Representatives. Key Role Accountabilities: Speak with customers who recently had a project consultation but were unable to move forward at that time - so we are giving these customers a call back to set up a second, faster consultation! Make outbound calls to customers interested in the products West Shore Home has to offer! Receive inbound calls from customers and follow up on inquiries of customers wanting to hear from you! No cold calling! Meet and exceed daily and monthly targets. Attend daily meetings with your team and department leadership to discuss metrics and priorities. Maintain accurate records of all customer interactions in Salesforce. Must-Have Requirements: Excellent Communication Skills: Clear, friendly, and persuasive. Sales-Driven Mindset: You're motivated by goals and take pride in reaching them. Ability to Handle Rejection Positively: You see "no" as an opportunity to improve. Previous Call Center or Sales Experience: Preferred but not required. Benefits: Comprehensive Health Insurance options (Medical, Dental, Vision, Accident, Life, Critical Illness, Short and Long-Term Disability) 401(k) with company match HSA plan with company match Paid holidays and paid time off (PTO) Employee Referral Program Employee Discount Program Paid training and unlimited professional growth potential Compensation: The hourly pay for this position is $18.75-$19.75 per hour plus monthly bonus potential. Your Recruiter will discuss the bonus potential with you if selected for an interview. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to experience, knowledge, skills, and abilities as well as geographic location of the position. Culture and Community: We believe that when employees feel valued and supported, they perform at their best. Our dedication to fostering a strong, value-driven culture has consistently earned us the Top Workplaces USA award as one of the nation's top employers, including recognition in Leadership, Purpose & Values, and Compensation & Benefits. West Shore Home strives to Bring Happiness to Every Home and that goes beyond our customers and employees. We support positive change in our communities by volunteering, giving back, and supporting nonprofits that make a difference. Learn more here: ************************************

Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionDescription: Customer Success Representative Division: Business Services Company: Civix Civix delivers software and services to transform the public sector, including solutions in the elections, ethics, business registration, and grants administration areas. Our name represents our civic commitment to helping clients succeed, because when they do, it enables them to make a positive impact in the lives of the people they serve. Civix is a dynamic and growth-oriented software company committed to delivering cutting-edge solutions to our clients. We pride ourselves on our innovation, commitment to customer success, and operational excellence. Our Business Services solutions help governments interact effectively, efficiently and seamlessly with business customers. Civix is looking for a Customer Success Representative to join our team within the Business Services division -someone who thrives in a client-facing role, enjoys problem-solving, and is passionate about supporting users throughout their software journey. Position Summary The Customer Success Representative provides comprehensive software support and technical assistance to our state agency clients. This role is responsible for diagnosing and resolving client issues in a timely, professional manner-working independently or collaboratively with team members to ensure effective resolution and client satisfaction Key Responsibilities Serve as the main point of contact for client inquiries and issues related to Civix Business Services software. Build and maintain strong relationships with clients, earning their trust and representing Civix's core values. Respond to client inquiries and resolve issues promptly, communicating solutions clearly via email and phone. Accurately document all client interactions in designated client management systems to ensure transparency and effective issue tracking. Manage and prioritize open support cases in accordance with established policies and service levels. Assess technical issues and escalate to senior staff or appropriate departments when additional expertise is required. Collaborate with internal teams, departments, and divisions on matters related to supported software applications. Engage with clients to understand their processes and provide informed guidance on business requirements. Conduct minor business analysis independently or with team members to evaluate and implement client update requests. Translate client requirements into clear, actionable items for the development team if needed. Partner with software developers to troubleshoot and resolve technical issues. Perform quality assurance (QA) and testing of software updates and system enhancements. Develop and maintain user-facing documentation and training materials. Deliver end-user training on system functionality, both remotely and in person. Travel to client sites to conduct in-person training sessions (must meet U.S. entry requirements). Requirements: Required Skills & Experience A strong passion for delivering exceptional client service Proven experience providing software support and/or training to end users Excellent interpersonal and communication skills, with the ability to build rapport and convey technical concepts clearly Strong organizational skills with the ability to manage and prioritize multiple tasks in a fast-paced, technical environment Solid analytical and problem-solving abilities Ability to work independently as well as collaboratively within a team setting Consistently maintains a positive, professional demeanor under pressure Exceptional written, verbal, and phone communication skills A proactive, can-do attitude with a strong service-oriented mindset Willingness and ability to travel to the United States, as required Preferred Qualifications Experience working with state government agencies. Familiarity with tools such as ServiceHub, Monday.com, and Azure DevOps Experience collaborating in an agile software development environment Education Diploma or Bachelor's Degree in a relevant field (e.g., Information Technology, Business Administration, Public Administration, or a related discipline). Equivalent combination of education and relevant work experience may be considered

Ascensus is the largest independent retirement and Government Savings services provider in the US, helping millions of Americans save for the future. We are looking for client-focused talent who have service as part of their DNA, rather than just part of a job. We take serving our clients seriously and need individuals who want to learn our business, embrace our core values, and work within a team environment. If you can see every interaction as an opportunity to achieve client satisfaction, we want to talk with you! New/Recent Graduates are encouraged to apply. As part of our Call Center hiring efforts, we're using a video screening process. To learn more and to help prepare for this, click here! The first 4-6 weeks consist of training from 8:00 am to 4:30 pm EST Monday through Friday in office. Note: After training is complete, you remain in the 8am-4:30pm EST shift but will work in a hybrid schedule (Tuesday-Thursday) in office. The Call Center Representative position is responsible for customer service and processing for account-based employee benefit plans within our service center teams. Service center teams are accountable for servicing Flexible Spending Accounts (FSA), 529 Educational Savings accounts, Qualified Plan Retirement accounts and State Sponsored Retirement Program accounts. Associates will handle requests from participants, financial advisors, and plan administrators seeking information or executing requests on specific accounts, products or plans. They are responsible for providing high quality service to all callers using phone, email or chat. Call Center Representatives handle requests provide explanations regarding benefits and plan provisions, review claims information and update account owner contacts using provided processes. The associate provides excellent customer service through phone calls, emails and/or online chat and supports efficient administration of plans and department practices. Essential Functions Movement between service center roles, described above may take place to support business needs and seasonal volume, throughout the year. Training would be provided, prior to any movement to support a new product. The requirements listed are representative of the knowledge, skills, and/or ability required. Other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Below functions are across all roles. Examine, review, process, calculate and (a) pay claims based on information, plan design, insurance filings, documentation and reports; or (b) administer payments based on plan information and documentation, in a timely manner. Respond to all account owners and participant phone inquiries and requests in a timely and accurate manner. Meet department and individual service levels and quality goals and support department business objectives. Proactively engage participants, anticipate their needs, offer assistance and solutions. Process financial and non-financial transactions timely and accurate. Demonstrate flexibility and team-orientation. Comply with plan document provisions, regulations, guidelines and company procedures. Maintain confidentiality and keep department, client and participant HIPAA compliant. Responsible for protecting, securing, and proper handling of all confidential data held by Ascensus to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to Ascensus or our clients. Required Education and Experience Associates/Bachelors degree or equivalent experience. 2-3 years of call center or customer service experience preferred Ability and proficiency with Microsoft Office and Excel applications, and claims processing or benefit card systems. Ability to handle stressful situations regarding urgent customer needs. Advanced proficiency with Excel and database applications, including formatting and formulas. Computer proficiency is required Excellent listening, verbal and written skills Detail oriented, flexible, and self-motivated Be aware of employment fraud. All email communications from Ascensus or its hiring managers originate ****************** ****************** email addresses. We will never ask you for payment or require you to purchase any equipment. If you are suspicious or unsure about validity of a job posting, we strongly encourage you to apply directly through our website.

JOB TITLE: ACCOUNT RESOLUTION SPECIALIST DEPARTMENT: Collection Services JOB TYPE: Full-time SALARY: Starting rate of $17.00 per hour. May vary based on experience. Efficiently recover payments, negotiate plans, and resolve billing issues with precision. Join us for impactful work in financial recovery alongside our amazing team of collectors. BENEFITS: Health Insurance Life Insurance Accidental Death & Dismemberment Insurance Paid Time Off 11 Paid Holidays Flexible Spending Account Dental Insurance Vision Insurance 401(k) Savings with 6% company match Mission The mission of the United Solutions Company is to host quality products and services using the best of breed technology, with an emphasis on service and collaboration, to help our customers remain competitive and profitable. Job Summary As an Account Resolution Specialist I at United Solutions Company, you will play a pivotal role in our debt collection efforts, working diligently to resolve outstanding accounts on behalf of our clients. You will engage with debtors professionally and empathetically, seeking to find mutually agreeable solutions while adhering to industry regulations and ethical standards. Responsibilities: Initiate contact with debtors via phone calls, emails, texts, and letters to discuss overdue accounts and negotiate payment arrangements. Document all communication and interactions with debtors accurately and thoroughly in the client's system of record. Analyze debtors' financial situations to assess their ability to repay debts and develop appropriate repayment plans within the guidelines of the client. Negotiate settlements, payment extensions, and other arrangements within the scope of our clients' policies and regulatory requirements. Provide exceptional member service by addressing debtors' inquiries, concerns, and requests promptly and professionally. Have the communication skills to overcome common objections. Collaborate with internal departments and team members to resolve escalated issues and achieve collection targets. Stay informed about relevant laws, regulations, and industry best practices related to debt collection and consumer protection. Meet or exceed performance metrics, including collection quotas, call quality standards, and compliance measures. Qualifications: High school diploma or equivalent required; Associate's or Bachelor's degree in finance, business administration, or related field preferred. Previous experience in debt collection, customer service, or financial services is preferred. Strong communication and negotiation skills, with the ability to build rapport and influence others effectively. Detail-oriented and proficient in data entry and documentation. Ability to work independently and collaboratively in a fast-paced environment. Familiarity with consumer lending practices, debt collection laws, and regulatory compliance is a plus. Proficiency in using computer systems, MS Office Suite, and customer relationship management (CRM) software.

Busy medical group is looking for a call center operator who has experience in a medical office environment. The ideal candidate will be able to work in a fast paced environment, understand how to provide exceptional customer service to patients. , We provide competitive benefits including health, vision and dental, 401k and paid time off. Job Type: Full-time Customer Service: 1 year (Preferred) medical office: 1 year (Preferred) Education: High school or equivalent (Required) Language: Spanish (Required) Work Location: One location Benefits: Health insurance Dental insurance Vision insurance Retirement plan Paid time off This Job Is: A job for which military experienced candidates are encouraged to apply Open to applicants who do not have a college diploma

Company Cox Automotive - USA Job Family Group Customer Care Group Job Profile Customer Care Specialist I Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $16.15 - $24.23/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description General Responsibilities: * The CCR will partner with all parties informed of the status of open issues and will work closely with escalation partners to identify, document and monitor any and all exceptions to the standard processes to create a list of best practices. * Maintaining relationships with existing customers includes problem solving by the CCR, by consulting with dealers and educating them about Manheim and ancillary partners. * Part of this process will include identifying, assessing and resolving these issues and determining who needs communication on these issues, including central functions such as IT or Product, or any such Manheim Partners. * May work across other departments to train on resolving different client issues. * The CCR will provide responsive, timely telephone, chat and email support. The CCR shall personally act as the single, point-of-contact for their issues from identification through resolution as often as possible (i.e. take the call and handle internally vs. transfer or provide other contacts). * The CCR will also oversee/monitor the resolution to all problems, regardless of delegation to other departments. Qualifications: Minimum: * High School Diploma/GED * Generally, less than 2 years of experience Preferred: * Minimum of 2 years of Call center and/or client interfacing experience * Multi-task and prioritize required. Ability to handle multiple projects/tasks at a time. * Understand foundational levels of computers and technology, internet, email * Excellent oral and written communications skills, particularly in a phone or email context, * Experience working in a contact center metrics driven environment * Strong communication skills and basic computer knowledge * Ability to operate under tight pressure * Experience working in the automotive industry * Schedule - must have flexibility to work evenings, weekends, holidays as required Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.

Job Description Join RadX Inc. as a Full-Time Call Center Representative and be at the forefront of transforming health care communication! Immerse yourself in a supportive and empathetic environment where every call you manage contributes to improving patient experiences. You'll thrive in our high-performance culture, working alongside dedicated professionals who share your commitment to safety and excellence. As an onsite team member, you'll enjoy face-to-face collaboration and camaraderie with your colleagues, fostering strong relationships that enhance your work experience. Your role will be pivotal in ensuring our clients receive the compassionate care they deserve. As a team member you'll be able to enjoy benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Become a vital part of a dynamic team that values your input and invests in your growth. Don't miss the chance to make a lasting impact in the health care sector while advancing your career with RadX Inc.! What's your day like? As a Call Center Representative at RadX Inc., you will engage in daily interactions with patients and healthcare providers, addressing inquiries and resolving issues with empathy and professionalism. Your day will be filled with managing calls, providing accurate information, and documenting interactions meticulously in our system. Expect to embrace a structured schedule from Monday to Saturday, with shifts designed to accommodate our operational needs while delivering consistent support to our clients. You'll collaborate closely with fellow representatives and supervisors to ensure that every patient experiences the safety and care they deserve. New team members will receive comprehensive training, empowering you with the tools and knowledge to excel in your role while maintaining our high-performance standards. Your input will be valued as you adapt to the fast-paced environment of health care communications! Does this sound like you? To thrive as a Call Center Representative at RadX Inc., you'll need a blend of essential skills and a familiarity with key tools. A strong foundation in customer service is crucial, as compassion and active listening will guide your interactions with patients and providers. Excellent communication skills, both verbal and written, will enable you to convey information clearly and effectively. Proficiency in Radiology Scheduling software is required, so you'll need to quickly learn how to navigate this tool to assist callers efficiently. The ability to multi-task will be vital, as you'll handle calls while documenting information accurately. Additionally, problem-solving skills will empower you to address patient inquiries and concerns promptly. Being adaptable in a fast-paced environment is essential, allowing you to respond to varying call volumes and needs. Your success will depend on your commitment to upholding our core values of empathy and safety! Knowledge and skills required for the position are: Radiology Scheduling Medical Terminology Call Center experience is preferred Our team needs you! So, what do you think? If this sounds like the right position for you, go ahead and apply. Good luck! A job offer is contingent upon a successful background check and drug screen.

Currently recruiting for an upcoming training class to fill multiple call center sales roles. In this role, you will not actually be selling a product but you must be comfortable having sales oriented conversations with business customers in support of a major national brand. The job consists of telephone-based prospecting - cold calling - to small business owners and merchants. The hourly page for this role is $11 per hour plus commission ($300 per month at goal) and bonuses for attendance. This will be a 5-6 month temporary role with a strong chance for top performers to move into a permanent role after 90 days (plus a pay and commission increase). This is a Mon-Fri role with no weekends or night shifts. Qualifications Sales skills/comfort with having business to business conversations to achieve an objective Strong track record of attendance Strong typing/data entry skills (test will be administered prior to your interview) Additional Information All your information will be kept confidential according to EEO guidelines.

Job Description Cabot Cabot is a global developer and operator of world-class golf destinations with a growing portfolio of six Cabot properties and four Cabot-managed properties. The Cabot portfolio includes Cabot Cape Breton in Nova Scotia, Canada, Cabot Saint Lucia in the Caribbean, Cabot Revelstoke in British Columbia, Canada, Cabot Citrus Farms in the United States, Cabot Highlands in Scotland, and Cabot Bordeaux in France. With extensive expertise in golf and hospitality management, Cabot also oversees the operations of several premier golf courses through its Cabot-managed properties in the U.S., including: Cascata Golf Club and Rio Secco Golf Club in Las Vegas, Nevada; Grand Bear Golf Club in Saucier, Mississippi; and Chariot Run Golf Club in Laconia, Indiana. Cabot continues to cultivate a legacy of excellence, providing guests and homeowners with exclusive access to bespoke, destination-inspired experiences and a commitment to exceptional service across its luxury residential and boutique resort offerings. Cabot Citrus Farms Cabot's first American property, Cabot Citrus Farms, is set across 1,200 acres of pristine natural beauty in the Central-West region of Florida, aptly known as the Nature Coast. Offering dramatic elevation changes, sandy soil, and rolling hills canopied by towering sand pines, palmetto trees, and century-old moss-covered oaks, the unique landscape is enchanting. With two 18-hole golf courses, one 10-hole course, an 11-hole par-3 course, and an unparalleled practice facility, Cabot Citrus Farms is the ultimate golf adventure. In addition to golf, the property offers luxury accommodations, real estate opportunities, elevated food and beverage experiences, and off-course activities that include a Sport Club, a fishing pond, and sports courts, with a Pool and Racquet Club coming in the future. Position Overview As a Reservationist, you are a key member of the Cabot Citrus Farms team and will be instrumental in building on Cabot's legacy of world-leading golf destinations. Your knowledge of reservation systems and processes - combined with your attentiveness, efficiency, and commitment - will ensure that Cabot Citrus Farms remains a safe, enjoyable workplace for our team members and a travel destination for our partners, and guests. You will maintain a daily presence on-site and build strong relationships with team members, community stakeholders, guests, and prospective real estate buyers. You embody Cabot's values and positively represent the Cabot brand, helping to set team expectations for the resort's high standard and acting as an ambassador and role model of exceptional service. Key Responsibilities Serve as an ambassador for the property, handling incoming inquiries, answering questions, booking tee times, overnight accommodations, and activities. Manage itinerary planning, including coordinating all aspects of the guest journey. Field general inquiries and direct calls to the appropriate department. Organizing and cataloging CRM data, including guest information and relevant questions and preferences. Possess proficiency with all systems and software. Proficiency with all systems and processes to be able to train the Reservations team members. Most tasks are performed in a team environment with the Reservations Coordinator acting as a strong team leader. Maintain strong knowledge of resort and area offerings, promotions, and offers, including the ability to make recommendations and dynamic suggestions for guests. Communicate effectively both verbally and in writing with internal and external guests, as well as other departments. Comfort with upselling and promoting a variety of premium products. Address and resolve guest service issues in a positive manner. Block special request reservations VIP reservations and/or room assignments. Maintain and organize both hotel and guest information, whether on a computer or regular file system. Answer questions concerning reservations for employees of other departments including but not limited to Front Office, Sales & Marketing, Golf Operations, and Executive Office. Must be available to work a varied schedule as needed based on occupancy levels and department demands, including AM shifts, PM shifts, and weekends. Qualifications Bachelor's degree or equivalent working experience required. Strong ability to multitask and complete multiple assignments simultaneously. At least 1 year of Reservations Agent experience or other Hospitality related experience is required. Familiarity with PBX operations and internal guest communication systems a plus. Must be able to speak, read, write, and understand the primary language(s) used in the workplace. Requires excellent communication skills, both verbal and written. Takes a proactive approach towards decision-making and resolving challenges. Takes initiative and makes suggestions to solve problems. Complete knowledge of resort offerings, hotel rooms, and meeting-related services available to guests. Experience in a golf property preferred. Ability to communicate effectively with internal and external guests, exercising patience, tact, and diplomacy. Must possess proficient computer skills, including, but not limited to, Microsoft Word, Outlook, and Excel, as well as internet. Comprehension of the reservation sales process. Analytical approach to problem solving. Dynamic, enthusiastic, and innovative leader who thrives under pressure. Skilled in service recovery, consistent guest follow and follow through. Ability to maintain confidentiality and discretion, especially with high-profile individuals. Working Conditions Ability to spend long hours moving around, walking, sitting, standing, and crouching while performing other duties. Ability to work long hours sitting or standing at a desk in an office setting. Ability to answer phones and wear appropriate phone headset to maintain functionality and privacy on calls. Ability to lift, carry, push, pull, or otherwise move luggage and objects up to 50 lbs. Benefits We offer a comprehensive benefits package, including: Health, Dental, and Vision Insurance 401(k) 10 Paid Vacation Days 5 Paid Sick Days 14 Company Holidays Maternity and Paternity Leave Complimentary Staff Lunch Early Earned Wage Access Golf Privileges Employee Discount Program And much more! Our greatest asset, and the key to our success, is our team. We have developed an incredibly positive and exceedingly vibrant culture by attracting the most caring, engaging, and driven people in golf and hospitality. With a focus on the principles of the Golden Rule - treating others as we wish to be treated - the warmth, kindness and good nature of our team is ultimately what sets Cabot apart. Work hard and be nice to people - it's as simple as that! If your values align with the Cabot vision, we welcome you to apply and join our amazing team that is building this one-of-a-kind property! Cabot Citrus Farms is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected status.

Bilingual Spanish/ English Customer Service Representative Te gusta ayudar a los demás? Eres fluido en inglés y español? Join our dynamic team at Foundever in DeLand, FL, where every interaction is an opportunity to make a difference! We are seeking passionate individuals to join us on-site at our office located at 1398 S Woodland Blvd, DeLand, FL 32720. Please note that candidates must reside within commuting distance to our office. About Foundever Foundever is a global leader in the customer experience (CX) industry. With 150,000 associates across the globe, we're the team behind the best experiences for +800 of the world's leading and digital-first brands. Our innovative CX solutions, technology and expertise are designed to support operational needs for our clients and deliver a seamless experience to customers in the moments that matter. Job Overview As a Bilingual Spanish/ English Customer Service Representative at Foundever, you will play a vital role in supporting one of the largest insurance and banking providers in the U.S. You will assist customers with their entry-level banking and financial needs while contributing to a team-centric environment. We believe in investing in our people, which is reflected in our robust paid training program and numerous growth opportunities. Notably, 84% of our managers have been promoted from within. Why You Should Join Us Competitive Pay: Starting at $19/hour, with paid training at $15/hour. Work Schedule: Minimum 40 hours per week, with weekend availability as needed. Comprehensive Benefits: 401(k), medical, dental, vision, wellness programs, paid time off, and employee discounts. Growth Opportunities: Clear pathways for career advancement within the company. What We're Looking For Bilingual Proficiency: Must speak fluent English and Spanish Location: Must reside in DeLand, FL, or within commuting distance Age Requirement: Must be at least 18 years old Education: High school diploma or GED equivalent is required Experience: Preferred 6 months to 1 year of relevant work experience Availability: Must have flexible availability during operating hours Customer Service Skills: A professional attitude and strong aptitude for customer service are essential Key Skills Tech-Savvy: Proficient in navigating system tools to search for information and answers Customer Service Excellence: Demonstrated ability to deliver exceptional service consistently Reliability: Dependable and responsible, with a strong commitment to your role Critical Thinking: Capable of assessing situations and developing empathetic solutions Service Orientation: A personal drive to serve others with compassion and professionalism Organizational Skills: Strong organizational abilities to manage tasks effectively Self-Motivated Learner: Ability to independently learn and successfully pass the paid training provided by Foundever. Military Partners We proudly support military families through partnerships with Military One Source and other veteran organizations. We value the unique skills and experiences that veterans bring to our workforce. Equal Opportunity Employment (EEO) Foundever is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity, and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Interested in Becoming Part of Our Team? Visit us at and connect with us on Facebook , LinkedIn , and Twitter .