Technical Service Representative - Wood Coatings - New Brunswick
Customer service representative job in Porterville, CA
About AkzoNobel Since 1792, we've been supplying the innovative paints and coatings that help to color people's lives and protect what matters most. Our world class portfolio of brands - including Dulux, International, Sikkens and Interpon - is trusted by customers around the globe. We're active in more than 150 countries and use our expertise to sustain and enhance the fabric of everyday life. Because we believe every surface is an opportunity. It's what you'd expect from a pioneering and long-established paints company that's dedicated to providing sustainable solutions and preserving the best of what we have today - while creating an even better tomorrow. Let's paint the future together.
For more information please visit *****************
2024 Akzo Nobel N.V. All rights reserved.
Details
Territory: Eastern Ontario, Western Quebec, Maritimes
Travel: 25-50% overnight travel, must have the ability to travel to the USA on occasion
Work Location: This position is classified as remote, with work performed from a home office rather than a standard AkzoNobel site with travel to various customer locations.
Total Compensation & Benefits
* Base Salary: $70,000 - $90,000
* Bonus: 15% based on individual and corporate performance
* Vehicle Allowance: $800/month + mileage reimbursement
* Time Off: 3 weeks vacation, 5 personal/sick days, 3 floater days
* Health and Wellness Benefits:
* Drug, Medical, Life Insurance
* Paramedical coverage (including massage therapy)
* Telemedicine and Employee Assistance Program (EAP)
* Physical fitness reimbursement
* Pension Plan: Company-matched
* Professional Development: Training and opportunities to attend industry events
Job Purpose
As a Technical Service Representative, you will support our customers by providing expert technical guidance, training, and hands-on product support. You'll partner closely with Sales & Marketing to maintain strong relationships, support new business opportunities, and ensure our coatings meet every performance expectation. Your work directly contributes to customer satisfaction, business growth, and our reputation as an industry leader.
Key Responsibilities
* Provide full technical support to customers, including onsite troubleshooting and product application expertise
* Analyze product and application issues; perform investigations when needed and coordinate corrective actions with internal teams
* Manage complex customer complaints with a focus on resolution and service excellence
* Participate in testing, trials, and implementation of new technologies and products at customer locations
* Build strong relationships with customer technical teams to retain and grow business
* Support the commercial team in qualifying new opportunities and gathering customer requirements
* Maintain accurate and timely CRM (Customer Relationship Management) and reporting data (visit reports, actions, etc.)
* Uphold company values, safe work practices, and all compliance requirements
Qualifications
* Coatings Experience: 2-5 years of technical service or support experience in paints & coatings
* Language Skills: A good command of the English language is necessary. Bilingual French/English is preferred.
* Education: Post-secondary education preferred; Chemical background an asset - all may apply
* Computer Skills: Excel, E-mail management and basic understanding of computers.
* Physical Requirements: Must be able to lift 25kg, stand for long periods of time and see colours accurately.
This posting is for an existing vacancy. AkzoNobel is committed to fostering an inclusive and accessible environment where all employees feel valued, respected, and supported. If you require accommodation during the application or interview process, please advise us as soon as possible so appropriate arrangements can be made. If you require information in a format that is accessible to you, please contact **********************. Please note this email is only for accommodation requests. Resumes sent to this email address will not be considered.
At AkzoNobel we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.
Requisition ID: 50217 #LI-KT1
Customer Account Representative (Age 24+, Full time, Sunday's off)
Customer service representative job in Selma, CA
Job Description
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good driving record
Customer Account Representative (Age 24+, Full time, Sunday's off)
Customer service representative job in Selma, CA
We are
Hiring Immediately!
It's Your Career. Own it!
At Rent-A-Center, we believe in putting people in control of their future. We are hiring immediately talented team members that provide great customer service in a retail type environment.
We care for our employees. How would you like to have Sundays off? Yes, every Sunday. How would you like to get paid every Friday? Yes, every Friday. We offer a comprehensive and competitive benefits package that includes everything from health insurance to 401(k) and generous paid time off (7 paid holidays, 1 week vacation after 6 months of service, and 2 weeks' vacation after 1 year of service). But you'll find the real benefits to joining us comes from within.
You can work your way to the future you want.
We'll help you own it!
We are hiring immediately customer service reps that want to move up with the company and that will provide excellent customer service. This is not a boring behind a desk, watching the clock all day job. This is a fulfilling job where you are on the move in and out of the store. You will be providing great customer service managing your route in the store, and you will also be providing great customer service driving our vehicle delivering great product to our awesome customers. We're seeking driven, retail sales minded individuals capable of managing different accounts & providing outstanding customer service. You will ensure customer accounts stay up to date and adhere to company standards & you will deliver your customers the products they need for their wonderful families. Bottom line, if you are looking for a stable job that provides an opportunity for a long successful career, this is the job for you! We are hiring immediately, are you ALL IN?
Why should you work at RAC?
Move your career to the center of an industry-leading company. We make a point to promote from within. Endless growth potential? The chance to work with top brands and top talent? Yes, you can do all that & more!
Do you have what it takes?
Must be at least 19 years of age
High school diploma or GED
Valid state driver's license and good driving record
Engagement Specialist I
Customer service representative job in Fresno, CA
Engagement Specialist I (ESI) is responsible to work closely with parents/caregivers and community partners providing, case management and parent education to families. Responsible for planning and promoting family centered educational events, workshops, and trainings that build an awareness of the protective factors and parent leadership.
Essential Functions:
Responsible to greet visitors in a professional, courteous, and helpful manner.
Responsible to work collaboratively with the onsite Engagement Specialist II (ES II) to support the needs of the family's served.
Develops a working knowledge and maintain a reference guide of community resources.
Conduct outreach activities and administer Neighborhood Resource Center survey to engage the community.
Assess and evaluate needs of the families and provide guidance and case management either in person or virtually.
Responsible to recruit participants, coordinate, plan, provide resource materials and hosts Family Cafés and other EPU trainings/workshops.
Ensures that all Family Café surveys and other outcome assessments are completed.
Responsible to collect, summarize and report all data and information including the Family Café surveys and other outcome assessments as required by program.
Responsible for entering data into identified data bases; Apricot 360 and ETO.
Continue skill development related to job responsibilities by attending approved trainings and participation in the development and achievement of the program, department and personal goals.
Maintain, manage, and process client records and information in a confidential manner that meets HIPAA and other applicable confidentiality regulations.
Follow all EPU health and safety policies and procedures, using universal precautions when diaper changing.
Attend staff meetings, trainings and in-services.
Standard working hour are Monday through Friday between 8:30 AM to 6:00 PM. Staff are required to work Saturdays and evenings as needed.
Required to hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Must perform other duties as they are assigned by the Engagement Specialist II, NRC Manager, Director of Parent Services and/or Chief Executive Officer.
Requirements
Knowledge, Skill and Experience:
Education: Bachelor's degree in Social Services, Child Development or other related field. May consider work experience of 5+ year or more in lieu of education.
Skills: Must have strong communication skills both written and verbal, able to make independent decisions within guidelines, accept responsibility, dependable, reliable, time management, committed, highly motivated, professional code of ethics and professional demeanor, must be adaptable, use good judgement, logic skills, are self-confident, capable.
Experience:
2+ years' experience facilitating parent education programs or groups.
Knowledge of and experience in Strengthening Families Protective Factors Framework. This is an evident based approach to work on how to work with families.
Experience providing hand's on activities and engaging participants when conducting workshops, trainings, and events.
Must be able to conduct classes, workshops, meetings and training virtually through Zoom or other designated virtual resource.
Experience working with various local community resources and human services.
Ability to adapt and work with individuals and families with range of personalities, diverse backgrounds, economic and cultural differences.
Must be computer literate with Microsoft Office Products.
Must hold valid California Driver's license and good driving record with no serious violations for the previous two-year period and be able to provide proof of current automobile liability insurance.
Bi-lingual skills in other languages is a plus but not required.
Physical Demands:
Typical Working Condition: Position works majority of the time at The Fresno Neighborhood Resource Center facility. EPU does not have control over the location and condition of all the environments staff may be exposed.
Equipment Used: Must be able to operate a vehicle in order to attend meetings and visit families at their homes. Must be able to work on a computers, work with a printers, utilize telephone, work with a copier and fax machines and other office related equipment.
Essential Physical Tasks: Must be able to sit for long periods of time, working with a keyboard, computer screen.
This position is a part-time, 30 hours per week opportunity and is benefit eligible.
This position description may not be an exhaustive list of all duties, knowledge, or abilities associated with this classification; however, it is intended to accurately reflect the principle job elements. Related duties, knowledge, or abilities to those expressly stated may also be required for successful performance of the position.
Salary Description $20.00 - $22.00 per hour DOE
Customer Service Representative
Customer service representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great.
Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
Sales and Growth
Identify upsell and add-on product opportunities by asking probing questions to identify product need.
Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
Communication of product promotions to customers through outbound calls.
Record complete and accurate information on job leads through inbound calls.
Sales region main point of contact for general customer service requests.
Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
Other
Support ISR and ISA in providing written job quotes as needed
Support ISR and ISA in logging information in the Salesforce as needed
Answer inbound calls in a timely and professional manner; meeting customers expectations.
Regional point of contact for distributors and sales representatives
Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
Generate and processing of profoma invoices
Other projects and assignments as designated by Supervisor
Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
Demonstrate exceptional interpersonal communication and relationship building techniques.
Have the ability to work in a diverse and dynamic team environment.
Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
Solid aptitude for learning new tools, processes and techniques.
Exceptional verbal and written communication skills.
Strong organization skills.
Minimum Qualifications
Demonstration of the competencies and skills listed above.
Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
NDS product and business knowledge or experience in a similar industry.
Working knowledge of Syspro or similar ERP system.
Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
Ability to effectively work cross functionally.
Desired Qualifications
Bachelor Degree
Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
Service Representative /Courier
Customer service representative job in Fresno, CA
At Labcorp we have a passion in helping people live happy and healthy lives. Every day we provide vital information that helps our clients and patients understand their health. If you are passionate about helping people and have a drive for service, then Labcorp could be a great next career step!
LabCorp are seeking a Service Representative/Courier to join our team. In this position, you will be responsible for the pickup, transport and delivery of medical specimens, lab supplies and reports, while providing excellent service to our clients.
Included with this position is a company vehicle to use for the route. In addition, for only $100 per month, you will have the option of taking this vehicle home with you and using it for personal use.
Pay Range: $17.60 - $30.41 per hour
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Work Schedule: Monday-Friday 1:00 pm- 9:30 pm, additional hours and rotating weekends may be required
Shift 2 Differential Base Pay + 10%
Work Location: 1350 O STREET FRESNO, CA
Cover Route: Fresno/Kings County
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here.
Job Responsibilities:
Act as a floater for the logistics team providing as needed coverage for various routes
Provide on route training for new couriers/drivers
Assist with dispatch and pickups when needed
Load all necessary suppliers needed for the daily pickups
Complete daily pick up schedule in a timely manner
Deliver all daily picks to your branch at the end of your shift
Handle all specimens and lab samples in safe and efficient manner
Safely operate company vehicle and obey all traffic laws
Utilize handheld electronic device to manage daily picks up
Work directly with dispatcher for additional pick-ups as needed
Evaluate traffic patterns, alternative routes and weather conditions as needed
Job Requirements:
High School Diploma or equivalent is preferred
Previous driver/courier experience is highly preferred
Customer service experience is plus
Must have a Valid Driver's License
Must be at least 21 years' old
Very punctual and strong time management skills
Strong attention to detail and organizational skills
Ability to problem solve customer issues
Ability to lift up to 50 lbs.
Ability to meet the physical demands of the position
If you're looking for a career that offers opportunities for growth, continual development, professional challenge and the chance to make a real difference, apply today!
Labcorp is proud to be an Equal Opportunity Employer:
Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law.
We encourage all to apply
If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site or contact us at Labcorp Accessibility. For more information about how we collect and store your personal data, please see our Privacy Statement.
Auto-ApplyHP Customer Sales Representative
Customer service representative job in Clovis, CA
Job Type:
Regular
Become a part-time HP Customer Sales Representative!
Pay: $19.00 per hour based on location and candidate experience
Schedule: Flex Friday, Saturday, or Sunday (10-15 Hours Per Week)
About the Position
HP and 2020 Companies have partnered to hire an HP Customer Sales Representative in your area! In this role, you will assist in driving sales and creating buzz and excitement around the HP brand and products in your local big-box retailer(s). You will demonstrate products to customers and tailor demonstrations to their ideal needs. You will be responsible for building rapport with customers and professional relationships with store management and employees.
Day-in-the-Life
Demonstrate HP products at a big box retail store
Engage and build rapport with customers by creating a memorable experience
Responsible for maintaining professional relationships with management and staff within assigned store
Train retail store associates on HP products and services
Maintain displays for cleanliness, functionality, and demo-readiness
Responsible for reporting and competitive insights
What's in it for you?
Stable, weekly schedule
Next day pay on-demand with DailyPay
Friday, Saturday, or Sunday availability
Paid training completed online
$25 per month Technology Reimbursement
Represent one of the most environmentally friendly companies worldwide
I'm Interested! What Qualifications Do I Need?
Be a problem-solving, tech-savvy enthusiast
Have an outgoing personality and be eager to learn
Be comfortable engaging with customers and demonstrating products with training
Ability to engage in a selling process that overcomes objections and connects with customer needs
Retail experience or customer service experience in electronics, tech or wireless a plus
Training or product demonstration experience a plus
1-year job experience required
About Company
2020 Companies is a premier outsourced sales and marketing agency launching and advocating new products and brands, penetrating new consumer segments, and executing sales and marketing strategies. 2020 trains our teams to succeed in any environment and equips them with the best technology and training to be flexible, engaging, and adept at solving problems.
Job Description:
Sell products and services in a retail store, kiosk, and/or event environments
Maintain professional interaction with both customers and fellow employees
Meet or exceed personal sales goals on a monthly basis
Courteously welcome customers and offer assistance
Direct customers by escorting them to displays; assess needs and suggests products to fit those needs
Advise customers by providing information on products and services
Help customers make selections by building customer confidence
Accurately document and report sales
Contribute to team effort by accomplishing related results as needed
Responsible for accurately tracking and communicating all activity to Retail Operations
Ensure work station/kiosk is clean, well-organized, functional and presentable at all times
Responsible for submitting all paperwork completely and accurately
Performance Measurements:
Regular and prompt attendance
Meet established monthly/weekly sales quota/goals
Customer/client satisfaction based on rejection percentage and substantiated complaints
Qualifications:
High school diploma or equivalent required
Six (6) months prior sales, retail, telecom or marketing experience
Demonstrated knowledge of products and services
Excellent communications, presentation, interpersonal and problem-solving skills
Impeccable integrity and commitment to customer satisfaction
Ability to multi-task in a fast-paced, team environment
Must be available to work evenings, weekends and holidays as needed
Ability to maintain customer confidentiality
What You Can Expect From 2020 Companies
We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees. Whether that's paid holidays, long-term career pathing options, personal development opportunities or professional stretch assignments, you can expect 2020 Companies to support you.
2020's Commitment
We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.
Auto-ApplyWinner's Circle - Customer Service
Customer service representative job in Fresno, CA
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: Our Winner's Circle position ensures Guests' initial impressions with Dave & Buster's are positive and welcoming. The Winner's Circle position requires a strong communicator who will guide our Guests through their Midway experience.
NITTY GRITTY DETAILS:
Delivers an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering.
Assists the Guest with all requests and answers questions as needed and makes recommendations on items.
Provides game assistance by promptly notifying Support Technicians or Management as needed.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Practices proper cost controls by accurately weighing tickets and scanning merchandise.
Responsible for stocking, displaying and securing merchandise in all storage areas.
Responsible for the reconciliation of tickets and merchandise inventory.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Winner's Circle. Ensures all plush and shelves are stocked, properly cleaned, and maintained.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be at least 16 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Be friendly and able to smile frequently.
Work days, nights, and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend, stoop, mop, sweep and wipe frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $16 - $17.5 per hour
Salary Range:
16
-
17.5
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyAnimal Services Officer Extra Help Part-Time
Customer service representative job in Clovis, CA
DEFINITION Under the supervision of the Supervisor of Animal Services: Performs animal control functions (animal regulations enforcement; animal care and adoption; licensing; capture and release of wild animals); and performs related work as required.
CLASS CHARACTERISTICS
Incumbent may work with immediate supervision or independently and may be on call during off-duty hours for emergency situations. Positions in this class perform work which is structured, seldom varies, and is performed in accordance with established instructions, methods, and procedures. Incumbents receive thorough instructions when tasks are initially assigned and after training are expected to perform duties without constant supervision. Incumbent is expected to refer to the supervisor for instruction matters which do not conform to established instruction, policy, or procedure.
Examples of Duties
Conduct a wide variety of animal control and shelter operation duties; investigate and enforce state and local animal regulations; issue citations; investigate animal bites, nuisances, barking, and cruelty complaints; clean and feed animals; file, answer phones, and write reports; observe safety regulations and safe work practices particularly in the handling of animals and the operation of vehicles; investigate and report complaints or situations involving animals; draft bite reports for transmission to the County Health Department; inventory and order supplies; make court reports and appears in court as necessary; receive and dispatch calls; answer questions and provide services to the public; maintain and clean the shelter kennels and buildings (scrubbing walls, sinks, toilets and picking up animal feces); participate in the public relation activities of the division; operate city vehicles; keep accurate records; and perform related work as required.
Typical Qualifications
LICENSE REQUIRED
* Possession of a valid California Driver's License and a good driving record.
EDUCATION AND EXPERIENCE
Any combination of education and experience equivalent to:
Education:
* Education equivalent to graduation from high school, attending college, or planning to attend college.
And
Experience:
* A minimum of one (1) year of experience working with animals and/or one (1) year as a member of Future Farmers of America (FFA), or another organized youth program that requires consistent attendance, commitment, and active participation.
Desirable Qualifications:
* College level course work in animal science or a closely related field.
QUALIFICATIONS
Knowledge of:
* Basic computer operations;
* Appropriate safety precautions and procedures;
* Basic math and record keeping;
* Care and feeding of domestic and wild animals;
* Federal, State, and City laws, regulations, and ordinances pertaining to animal control;
* Animal disease and illness;
* Administration of vaccinations.
Ability to:
* Work shift work and weekends;
* Operate a personal computer and related devices using city-installed software;
* Interpret laws and ordinances;
* Read, understand, and apply moderately difficult materials;
* Understand policies and procedures and apply them without immediate supervision;
* Maintain simple records;
* Operate a vehicle observing legal and defensive driving practices;
* Understand and carry out oral and written instructions;
* Establish and maintain effective relationships with those contacted in the course of work;
* May be requested to be on call.
Supplemental Information
PHYSICAL DEMANDS AND WORKING CONDITIONS
Strength: Medium work-lifting, carrying and/or pushing 50 pounds with frequent lifting and/or carrying objects weighing up to 30 pounds.
SELECTION PROCESS
Interested applicants must submit a completed City of Clovis online employment application and supplemental questionnaire, no later than 4:30 p.m. on January 9, 2026, to the City of Clovis Personnel Office.
Applications must be submitted online at ************************************************ For additional questions, you may contact Personnel at **************. Applicants may attach acceptable application attachments to their online employment application which include college/university degree diplomas and International Degree Accreditation documentation at the time of application submission. In exception of acceptable application attachments and a reasonable accommodation request applicants may not attach any additional documents to their online employment application or submit any other documents by email, mail, fax, or hand delivery. Reasonable accommodation, when needed, for otherwise qualified candidates with disabilities, must be requested in writing and faxed to ************** at the time of application submission. Applicants will receive notification regarding the status of their application by email or phone once the applications have been processed and reviewed.
Applicants must meet each qualification for the position by the deadline date. All applications will be reviewed based on the necessary employment standards for the position. Selection shall be made from those applicants who submit a complete online employment application, supplemental questionnaire, meet the position requirements, receive a passing score on an initial application screening, and receive a qualifying score on an oral interview that will be weighted 100%. Oral interviews for the position will be administered in the City of Clovis. As determined by the City and at the City's expense, successful candidates shall be required to complete and pass a Personal History Questionnaire, an extensive background investigation, a polygraph or voice stress examination, a medical examination, and a drug/alcohol screen. Possession of a valid California Driver's License and a good driving record will be required prior to hire. Proof of citizenship or eligibility to work in the U.S. will be required at the time of hire.
This job flyer does not constitute a contract and its terms and conditions can change without notice.
THE CITY OF CLOVIS IS AN EQUAL OPPORTUNITY EMPLOYER
There are no supplemental benefits associated with extra help part-time positions.
01
Carefully complete your Application and Supplemental Questionnaire and submit by the final filing date as indicated on the job announcement. It is important that your application show all the relevant education and experience you possess. Follow the instructions below on how to submit a complete application. Applications may be rejected if incomplete. • Include a minimum of ten (10) years of current and/or previous work experience. • Begin with your most current work experience through the previous ten (10) years. • If you are unable to include ten (10) years of current and/or previous work experience you must include any combination of work experience, academic or vocational school enrollment, and any periods of unemployment. • The application may not contain any unexplained gaps in employment periods.
* Yes, I acknowledge and agree to the above statement.
02
Please answer the following questions. This information is REQUIRED, as it will be used to initially determine minimum qualifications. For those applicants meeting the employment standards, this information will be critical in any subsequent competitive assessment to identify those applicants to be invited to continue in the examination process. Resumes will not be accepted in lieu of required supplemental responses. Please do not say, "see resume" or "see application" or your application and supplemental questionnaire will be deemed incomplete.
* Yes, I acknowledge and agree to the above statement.
03
The information provided in your application must support your selected answers to the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. With the completion of this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may disqualify you from being considered for this position.
* Yes, I acknowledge and agree to the above statement.
04
I acknowledge that in exception to acceptable application attachments and a reasonable accommodation request I may not attach any additional documents to my online employment application or submit any other documents by email, mail, fax, or hand delivery. Acceptable Application Attachments: • Reasonable Accommodation Request (fax only) • College/University Degree Diplomas (do not attach transcripts) • International Degree Accreditation Documentation
* Yes, I acknowledge and agree to the above statement.
05
Do you possess a current and valid California Driver's License?
* Yes, I possess a current and valid California Driver's License.
* Other, I possess a current and valid Driver's License in another state.
* No, I currently do not possess a valid Driver's License.
06
Please list the expiration date MM/DD/YY of your current and valid California Driver License. If you currently do not possess a valid California Driver License, please explain.
07
The City of Clovis is seeking an individual to perform animal control functions to include animal regulations enforcement, animal care and adoption, licensing, and capture and release of wild animals. We are requesting your response to the questions listed below to evaluate your education, experience, and qualifications for this competitive recruitment.
* Yes, I acknowledge and agree to the above statement.
08
Do you possess a High School Diploma or GED?
* Yes
* No
09
Please specify the highest level of education that you have attained from an accredited college or university. The education you possess must be listed on your application under the (education) section for your education to be considered for the position.
* None
* Completed some college level coursework units
* Associate Degree
* Bachelor Degree
* Master Degree
* Doctorate Degree
10
Which best describes your education major which supports the education listed on your application? The education major you possess must be listed on your application under the (education) section for your education to be considered for the position.
* Animal Science
* Closely related field
* Other
* None
11
If you possess a degree or college level coursework units from an accredited college or university in a major other than Animal Science, please specify your major. If you possess a degree or college level coursework units with a major in Animal Science, or you currently do not possess a degree or college level coursework units from an accredited college or university, specify "N/A." The education and education major you possess must be listed on your application under the (education) section for your education to be considered for the position.
12
International Degree Accreditation - International degrees must be accredited by the U.S. Department of Education. If you possess a degree from an international college or university, please attach documentation from the approved U.S. Department of Education Institution that the degree has been accredited through at the time of application submission to be considered for the position.
* Yes, I acknowledge and agree to the above statement.
13
How many years of experience do you possess working with animals and/or as a member of Future Farmers of America (FFA), or another organized youth program that requires consistent attendance, commitment, and active participation? To meet the minimum qualifications for the position the employer and/or organization name, work and/or volunteer and/or membership experience description, and work and/or volunteer and/or membership dates must be listed on the application under the (work experience) section.
* No Experience
* Less than 1 year
* 1 year to less than 2
* 2 years to less than 3
* 3 years to less than 4
* 4 years or more
14
Do you currently meet the minimum qualifications for the Animal Services Officer Extra Help Part-Time position?
* Yes, I possess an equivalent to graduation from high school and a minimum of one (1) year of experience working with animals. And I acknowledge that to qualify for this position all relevant education, employer and/or organization name, work and/or volunteer experience description, and work and/or volunteer experience dates must be listed on the application under the (education and work experience) section.
* Yes, I possess an equivalent to graduation from high school and a minimum of one (1) year of experience as a member of Future Farmers of America (FFA). And I acknowledge that to qualify for this position all relevant education, membership experience description, and membership dates as a member of Future Farmers of America (FFA) must be listed on the application under the (education and work experience) section.
* Yes, I possess an equivalent to graduation from high school and a minimum of one (1) year of experience as a member of an organized youth program that requires consistent attendance, commitment, and active participation. And I acknowledge that to qualify for this position all relevant education, organization name, membership experience description, and membership dates as a member of an organized youth program must be listed on the application under the (education and work experience) section.
* No, I currently do not meet the education and/or experience minimum qualifications for the Animal Services Officer Extra Help Part-Time position.
15
Are you currently attending college?
* Yes
* No
16
Do you plan on attending college?
* Yes
* No
17
Are you willing to work with animals that may be vicious, unfriendly, or injured?
* Yes
* No
18
Are you willing to clean up after the animals on a daily basis knowing that it may include cleaning up animal feces, vomit, and blood?
* Yes
* No
19
Are you willing to work weekends, holidays, shift work and on call hours?
* Yes
* No
20
I acknowledge that if I am successful in the recruitment process for the Animal Services Officer Extra Help Part-Time position that I shall be required to complete and pass a Personal History Questionnaire, an extensive background investigation, a polygraph or voice stress examination, a medical examination, and a drug/alcohol screen.
* Yes, I acknowledge and agree to the above statement.
Required Question
Employer City of Clovis, California
Address 1625 Shaw Ave
Suite 103
Clovis, California, 93611
Phone o: ************ f: ************
Website *************************
Customer Service Representative (Insurance)
Customer service representative job in Fresno, CA
Customer Service Representative - Insurance Agency Pay: Up to $22/hr or more depending on experience Schedule: Monday-Friday, 9am-5pm (35-hour work week) A well-established insurance agency is looking for a dependable and upbeat Customer Service Representative to support daily operations and help the team grow. If you enjoy working with people, staying organized, and handling a variety of service tasks, this could be a great fit.
What You'll Do:
• Provide timely and friendly support to policyholders
• Answer questions about coverage, billing, policy changes, eligibility, and payments
• Process updates, forms, endorsements, and client information
• Maintain accurate records through the agency management system
• Assist with outreach to current clients and prospects for appointments
• Help the team meet service and marketing goals
• Take on additional tasks as needed to support the office
Requirements:
• Active Property & Casualty License - required
• Strong communication skills (written and verbal)
• Ability to work independently and make sound decisions
• Strong attention to detail and follow-through
• Comfortable managing multiple priorities
• Proven reliability and professionalism
Preferred Skills:
• Customer service experience
• Familiarity with personal lines insurance
• General computer proficiency
Training & Onboarding Includes:
• Office and system training
• Phone/service skills development
• Claims process overview
• Licensing study time (if needed)
• Background check
If you enjoy helping people and want to be part of a supportive, motivated team, we'd love to connect with you. Apply today!
BDC Administrator/Customer Service Representative
Customer service representative job in Fresno, CA
Dealership:L0029 Lithia Hyundai of FresnoLithia Hyundai of FresnoBDC Administrator (Customer Service Representative)
#1 Hyundai Dealer in Northern California
#6 Ranked in the Country for Best Dealership to Work For
Are you a motivated, customer-focused professional with a passion for the automotive industry? Do you thrive in a fast-paced environment where every call is an opportunity? If so, we want YOU to join our team!
What You Will Do:
Handle inbound and outbound calls, emails, and chats to assist customers with sales inquiries.
Schedule appointments and follow up with leads to drive showroom traffic.
Maintain accurate records in our CRM system.
Provide top-notch customer service while meeting performance goals.
What We Are Looking For:
Strong communication skills and a friendly, professional attitude.
Previous experience in a BDC/Call Center, or customer service role (Automotive experience, a Plus).
Ability to multitask and work in a team-oriented environment.
Basic computer skills and familiarity with CRM software.
We offer the best-in-class industry benefits:
Competitive pay
Medical, Dental and Vision Plans
Paid Holidays & PTO
Short and Long-Term Disability
Paid Life Insurance
401(k) Retirement Plan
Employee Stock Purchase Plan
Lithia Learning Center
Vehicle Purchase Discounts
Wellness Programs
High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
The CA-based HOURLY range for this full-time position is $16.50 to $20.00, plus bonus opportunities.
Actual pay offered may vary depending on skills, experience, job-related knowledge, and location. This position is also eligible for a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO).
Auto-ApplyYJCP Participant (Grant Funded)
Customer service representative job in Fresno, CA
REQUIRED: YOUTH AGES 16-30 YEARS OLD AND COMPLETION OF SUCCESSFUL YJCP WORKSITE EMPLOYMENT The City of Fresno is excited to offer youth between the ages of 16-30 years old the opportunity to gain valuable work experience in a public sector environment through temporary part-time paid employment in the grant funded One Fresno Youth Jobs Corps Program, as a workforce development program that invests in the next generation of city workers and city leaders. Limited wraparound services are available to remove barriers to employment.
The Participant assignments range from working outdoors in the field to working in an indoor setting including carrying out duties that serve our community for 20 hours per week with flexible availability which may include nights and weekends. This exciting opportunity is for up to 6 months.
The Requirements
To be considered for the One Fresno Youth Jobs Program applicants must complete prerequisites:
Step 1) Complete YJCP Interest Form at *********************************
Step 2) Complete one week of 29 soft skill videos with the option of virtual or in-person sessions.
Step 3) Successful employment with a YJCP Worksite (up to 6 months)
Step 4) Apply for the One Fresno Youth Jobs Program Participant
Applicants must be between the ages of 16-30 years old at the time of employment to participate in the grant funded One Fresno Youth Jobs Corps Program.
Candidates considered for hire must provide proof of a valid government issued photo ID, satisfactorily complete a Department of Justice fingerprinting. Possession of a valid California Driver's License at the time of employment may be required, depending on assignment.
Pursuant to City of Fresno Charter, temporary employment shall not exceed 2,080 hours within 2 fiscal years. These are temporary employment opportunities that do not provide health benefits, or retirement and are not in any way a guarantee of permanent employment. Assignment may end at any time.
Selection Process
After prerequisites have been completed (see Requirements section), applicants for the YJCP Participant program must submit an official City of Fresno application on-line. Applicants will receive an automatically generated confirmation e-mail upon a successful application submittal. The e-mail is the only proof of submittal.
For more information on how to complete an online application, please view "Instruction Guide" on the City's website on the Career Opportunities page here: ****************************************************** or call **************.
Completed applications will be reviewed, and candidates will be contacted regarding potential career pathway opportunities in the One Fresno Youth Jobs Corps Program.
Equal Opportunity Employer
The City of Fresno is an equal opportunity employer. Should you need a special accommodation due to a qualifying disability, please contact the Personnel Department at **************.
Guest Services Representative
Customer service representative job in Fresno, CA
Job Title: Remote Guest Services Representative Hourly Pay: $21 - $27/hour
We are seeking a dedicated Guest Services Representative to provide exceptional customer service and support to guests during their stay. You will manage guest check-ins, resolve inquiries, and ensure an outstanding experience from start to finish. If you have a passion for customer service and enjoy working in a dynamic environment, apply today!
Job Responsibilities:
Greet guests warmly and assist with check-in/check-out
Answer inquiries about hotel amenities, services, and local attractions
Handle guest requests, including bookings, wake-up calls, and special accommodations
Resolve guest complaints and concerns professionally, ensuring satisfaction
Process reservations, cancellations, and changes to bookings accurately
Maintain up-to-date guest records with confidentiality
Coordinate with housekeeping, maintenance, and other departments
Respond to phone calls and emails promptly, providing accurate information
Maintain a clean and organized front desk area
Qualifications:
High school diploma or equivalent required
1-2 years of customer service experience, preferably in hospitality
Strong communication and problem-solving skills
Ability to handle guest complaints effectively
Ability to manage multiple tasks in a fast-paced environment
Experience with reservation systems and Microsoft Office is a plus
Flexible availability, including nights, weekends, and holidays
Perks & Benefits:
Competitive hourly pay: $21 - $27
Health, dental, and vision insurance coverage
Paid time off and holiday pay
Employee discounts on accommodations and services
Training and career development opportunities
Positive, collaborative workplace culture
Care Coordinator-ECM - Elm Women's & Ped's
Customer service representative job in Fresno, CA
Clinica Sierra Vista is excited to be one of the largest Federally Qualified Health Centers in the Nation! We're honored to serve the men and women of the fields. We also offer care and support to the inner city, the rural and isolated, those of low, moderate, and fixed incomes, and families from an array of cultural backgrounds who speak several languages. We don't inquire about immigration status because we simply don't need to know. If you come to us, we will treat you like any other patient.
As we grow our team, we are looking for individuals who believe the patient is always #1.
Why work for us?
* Competitive pay which matches your abilities and experience
* Health coverage for you and your family
* Generous number of vacation days per year
* A robust wellness plan and health club discounts
* Continuing education assistance to grow and further your talents
* 403(B) plan with company matching
Intrigued? We'd love to hear from you! Please review the job details below and then click "apply."
We're looking for someone to join our team as a Care Coordinator-ECM who:
The Care Coordinator will report to the Practice Manager. Care Coordination allows primary care physicians to use dedicated time to direct proactive care for their patients, uses staff support to conduct outreach, and leverages new panel-based information technology tools.
Essential Functions:
* Meet with all new patients, explaining PCP's, Patient Portal and all aspects to accessing care.
* Assign patients to provider panels ensuring balance.
* Receives monthly panel report and reviews PCP assignments.
* Determines continuity percentages for each provider - assure that majority of visits with PCP
* Resolves unassigned patients by reviewing appointment history (and possibly the clinical record) to determine appropriate assignment.
* Collaborates with appropriate site.
* communication with outside provider to ensure continuity.
* Proactively engage priority patients to promote availability of expanded access clinic and reduce unnecessary Emergency Room utilization.
* Run, manage and analyze standard CSV reports.
* Oversee and analyze data from assigned panels in regard to CSV-priority conditions. This includes the running of reports within the CSV computer structure, Excel etc.
* Responsible for clinic-wide compliance with CSV, PCMH, CMS, Meaningful Use and California Department of Public Health (CDPH) requirements.
* Clinic-wide required to meet or show consistent improvement on CSV clinical quality goals.
You'll be successful with the following qualifications:
* Education: Medical Assistant certification or program completion preferred.
* Computer proficiency: Excel, Word, Outlook, PDF, Electronic Health Records, etc.
* Bilingual (Spanish-English) preferred.
* Maintain excellent internal and external customer service at all times.
* Maintain the highest degree of confidentiality possible when performing the functions of this department.
* Possess the tact necessary to deal effectively with patients, providers, and employees, while maintaining confidentiality.
* Must be able to work independently, handling high volume and multiple tasks.
* Must be reliable with attendance.
* Must be highly organized and detail oriented.
* Possess knowledge of modern office equipment, systems and procedures.
* Ability to multi-task and work efficiently in a potentially stressful environment.
* Ability to apply common sense understanding when carrying out detailed written or oral instructions.
* Must have excellent verbal and written communication skills.
* Ability to effectively present information and respond to questions from internal and external customers.
* Must have a pleasant, professional attitude toward patients, providers, co-workers and superiors.
* Teamwork skills a must.
* Must adhere to Clinica Sierra Vista's employee health/immunization requirements or provide a valid exemption request for subsequent approval.
Clinica Sierra Vista values human rights, goodwill, respect, inclusivity, equality, and recognizes that the organization derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in healthcare industry, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they're counting on us.
Clinica Sierra Vista is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team!
Financial Services Rep I (20 hours per week)
Customer service representative job in Clovis, CA
PAY GRADE: 19N
PAY RANGE: $19.07 - $29.59/hour
DEPARTMENT: Branch Operations
Experience the difference with Educational Employees Credit Union, the largest credit union in the Central Valley. Known for its outstanding member service, EECU promotes a positive work environment and supports employee well-being with a competitive benefits package, including a 6% employer contribution to 401k. In 2025, EECU received the Gold Award for Best Credit Union and the Silver Award for Best Place to Work in The Fresno Bee's 2025 Best of Central California People's Choice Awards.
The ideal candidate for this position will have a positive attitude, great member service/sales skills and previous experience in the financial industry.
Responsibilities of the position include:
Accurately process teller transactions (loan payments, transfer of funds, etc.)
Thorough knowledge of negotiable instruments such as cash and checks
Efficiently and accurately record information
Research and resolve members' concerns
Cross-sell credit union products and services
Efficiently utilize the software systems provided to perform member transactions
Requirements
Requirements of the position include:
Previous cash handling and/or customer service experience
Desire to provide outstanding member service
Ability to cross-sell
Self-motivated
Good communication skills
Dependable (arrive to work on time as scheduled)
Operational Branch Services Officer
Customer service representative job in Hanford, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals:
Delivering a wide variety of financial services with a superior customer service guarantee.
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 40
Essential Functions:
Customer Service
Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
Adhere to QIS standards minimum 95%.
Actively contributes to team success through clear, effective communication with Co-workers.
Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Sales Support
Meets goal of $110/FTE per month on average.
Assist CSM with internal sales activity for new product and service referrals.
Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
Cross sell appropriate products and services to clients and prospects.
Contributes to Key Initiatives.
Decision Making and Accountability
Exercise sound judgment to protect Bank assets and control losses.
Assist CSM with Audit readiness of branch.
Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
Coach / train staff.
Meet attendance guidelines.
Respond well to constructive feedback and work to correct any noted concerns.
Support CSM with teller line coverage and schedules.
Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security
Adhere to Control Consciousness policies and procedures.
Follow branch security procedures in opening, closing, and branch operations.
Transaction Accuracy
Meet established standards for accuracy and compliance with policies and procedures.
Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits
Compliance Responsibilities
Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
Answer regulatory questions correctly during Audit/Branch Review.
Promotional Guidelines:
BSO's are eligible for promotion based upon the following minimum criteria:
Must be in current position for six months.
Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the “Minimum Monthly Referrals” matrix in Chapter 18 of the Operations Manual for current referral criteria.
Must not have been on counseling for same six-month period.
Performance appraisal does not contain a “below expectation” and/or “needs improvement” in any rated category.
CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Equipment Used To Perform Functions:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
Decision Making: (Give examples of decisions and recommendations made by incumbent)
Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Supervisory Responsibility: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
Financial Impact:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
Accurately count and dispense funds to customer.
Recognize opportunities to cross-sell products.
Respond positively to challenging customers.
Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description $16.50 - $19.21
Inside Sales Representative- Polymershapes
Customer service representative job in Fresno, CA
Inside Sales Representative
About the role:
The Inside Sales Representative is the backbone of our sales force. You will consult with new and existing customers to build your book of business through providing outstanding service to meet their plastics needs. The Inside Sales Representative at Polymershapes will represent and sell the most extensive selection of trusted performance plastics brands, a solution-oriented strategy, and an unmatched commitment to our customers.
What you'll do:
Build and maintain strong customer relationships, loyalty, and retention through exceptional sales and service
Generate quotes, process orders, and follow-up with customers after orders close to ensure utmost satisfaction
Provide information regarding our products and services to inquiring customers
Place outbound calls to new and existing accounts identifying opportunities, decision maker(s), and related customer service needs
Collaborate with office and warehouse team members to confirm that orders are processed with accuracy and efficiency
Work in concert with the outside sales force to proactively increase market share
Assist with inventory management based on customer needs
Perform other duties as assigned
We are looking for passionate leaders who bring initiative and creativity while putting the customer at the center of all they do!
What you'll need:
Strong business writing and verbal communication skills
Positive and enthusiastic attitude with an eagerness to learn and grow
Ability to work in an active, team-selling environment where priorities are continually changing
Exceptional interpersonal and negotiation skills
Excellent computer skills
High level of honesty and integrity
High School Diploma or GED required
(Preferred) BA or BS Degree (Business, Sales, Marketing, etc.) or substantial equivalent business experience
(Preferred) Plastics/industrial distribution experience
(Preferred) 1 year or more of commercial experience
What you'll get:
Competitive base salary + bonus (profit sharing)
Paid vacation, holidays, sick days, and personal business days
Full benefits package (medical, dental, vision, short-term and long-term disability)
401k + company match; 8% matched up to 4% (US employees)
RRSP + company match; 8% max matched up to 4% (Canadian employees)
Tuition reimbursement
Paid parental leave
Opportunity for growth
Who are we?
Polymershapes is the leading distributor of plastic sheet, rod, tube, film, and associated products with over 75 years of industry-leading heritage. Through our network of 80+ stocking facilities located throughout the US, Canada, Mexico, and Chile, we provide thousands of diverse customers and industries access to extensive local inventory from world-class supplier partners.
We have plastic distribution's most knowledgeable and highly trained sales and customer service team. We offer expert conversion capabilities including cut-to-size sheets, film reel conversion, and CNC routing and machining. We consistently deliver innovative solutions to our customers because at Polymershapes, You're the Center of All We Do!
What makes Polymershapes a great place to work?
We invest in YOU. Our team is dedicated to supporting new members as we expand. We have a broad mix of experience levels and tenures and therefore aspire to build an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional, enabling them to take on tasks that are more complex in the future.
Exposure to sales and executive leadership
Protected territories that are assigned exclusively to you
Ongoing qualified leads
Defined career paths that promote growth and advancement
“We are employees that wear many hats, and there are no two days that are alike. With such a diverse work environment, there leaves zero opportunity to feel daunted by work life. Whether that be an item that needs to be fabricated, an order that needs to fulfilled, or a customer's wildest idea that needs to be brought to life; we are there to make it happen.”
-Jack Nowaczewski | Inside Sales Representative, Knoxville
Financial Services Representative State Farm Agent Team Member
Customer service representative job in Dinuba, CA
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Competitive salary
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.
Responsibilities
Establish customer relationships and follow up with customers, as needed.
Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
Use a customer-focused, needs-based review process to educate customers about insurance options.
As an Agent Team Member, you will receive...
Hourly pay plus commission/bonus
Valuable experience
Growth potential/Opportunity for advancement within my agency
Requirements
Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
Successful track record of meeting sales goals/quotas preferred
Excellent interpersonal skills
Excellent communication skills - written, verbal and listening
Self-motivated
Proactive in problem solving
Dedicated to customer service
Bilingual - Spanish preferred
Life and Health license (must be able to obtain)
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs.
Customer Service Representative
Customer service representative job in Visalia, CA
As part of an international mid-sized corporation with ambitious growth plans, an innovative mindset and high customer focus, NDS is looking for highly motivated and team-oriented individuals with eagerness to join our journey from good to great. Customer Service Representative
Visalia, Ca
Overview and Scope:
The Customer Service Representative (CSR) position at NDS is critical to the growth, success and strategic objectives of NDS. Provide excellent customer service to maintain and enhance existing business and to obtain new business. This requires that the CSR take personal and complete responsibility for every order to ensure that the customer requirements are met from time of initial order receipt until the product is delivered and the customer is satisfied. Providing support to the sales regions to help insure objectives are met and opportunities become closed sales based on NDS objectives and initiatives.
Specific Job Responsibilities and Accountabilities:
* Sales and Growth
* Identify upsell and add-on product opportunities by asking probing questions to identify product need.
* Timely and accurate processing of customer orders; insuring that all job orders contain all components necessary for the customer to execute and complete the installation.
* Provide first line of technical support insuring customers have accurate product and application knowledge including providing any needed specification data.
* Coordinate, expedite and track critical orders through delivery with regular communication to the customer.
* Communication of product promotions to customers through outbound calls.
* Record complete and accurate information on job leads through inbound calls.
* Sales region main point of contact for general customer service requests.
* Document important and crucial customer information into the Salesforce system for follow up and notification to sales team members.
* Other
* Support ISR and ISA in providing written job quotes as needed
* Support ISR and ISA in logging information in the Salesforce as needed
* Answer inbound calls in a timely and professional manner; meeting customers expectations.
* Regional point of contact for distributors and sales representatives
* Daily maintenance of filing and reports; purchase orders, open orders, backorders, suspense
* Support ISR with Salesforce input and other administrative activities related to closing of sales as needed
* Generate and processing of profoma invoices
* Other projects and assignments as designated by Supervisor
* Keep department manager informed of successes, key information and roadblocks.
Competencies and Skills Required:
* Demonstrate exceptional interpersonal communication and relationship building techniques.
* Have the ability to work in a diverse and dynamic team environment.
* Exhibit skills for multitasking, flexibility and quickly adapting and responding to the changing needs and priorities of all customers; internal and external.
* Demonstrated ability to perform data analysis, problem solve and make recommendations for resolution.
* Solid aptitude for learning new tools, processes and techniques.
* Exceptional verbal and written communication skills.
* Strong organization skills.
Minimum Qualifications
* Demonstration of the competencies and skills listed above.
* Two or more years of experience in a customer service, sales or call center environment with increasing responsibility.
* NDS product and business knowledge or experience in a similar industry.
* Working knowledge of Syspro or similar ERP system.
* Intermediate or advanced experience with Microsoft programs (i.e. Word, Excel, and PowerPoint).
* Ability to effectively work cross functionally.
Desired Qualifications
* Bachelor Degree
* Irrigation or plumbing product design or installation knowledge
NDS, a proud member of NORMA Group, is a market leader for solutions in Storm Water Management, Efficient Landscape Irrigation, and Flow Management for residential and commercial markets. Enjoy Speed. Adapt Fast. Don't' hesitate - take action, apply today and join our team!
NDS, Inc.,
851 N Harvard,
Lindsay CA 93247
**********************
Operational Branch Services Officer
Customer service representative job in Hanford, CA
Westamerica is among the largest commercial banks headquartered in California. We are looking for outstanding people to join our winning team. We reached our current strength because our employees, customers, and shareholders believe in the same fundamental goals: Delivering a wide variety of financial services with a superior customer service guarantee.
Under direct supervision: Provides quality service to customers. Promotes sales of Bank services and products.
Weekly Working Hours: 40
Essential Functions:
Customer Service
* Deliver 5 Points of Service to external customers. (Your Community Banker, Sundown Rule, It's your time, 24hrs or bust, Statement of fact, Everybody makes a difference)
* Adhere to QIS standards minimum 95%.
* Actively contributes to team success through clear, effective communication with Co-workers.
* Make outbound service or sales calls via telephone and written correspondence as directed by CSM.
Sales Support
* Meets goal of $110/FTE per month on average.
* Assist CSM with internal sales activity for new product and service referrals.
* Provide coverage for operations and platform activities, including completion of necessary paperwork associated with opening and closing of accounts.
* Cross sell appropriate products and services to clients and prospects.
* Contributes to Key Initiatives.
Decision Making and Accountability
* Exercise sound judgment to protect Bank assets and control losses.
* Assist CSM with Audit readiness of branch.
* Resolve customer problems and answer customer inquiries, ensuring superior customer service standards are maintained.
* Coach / train staff.
* Meet attendance guidelines.
* Respond well to constructive feedback and work to correct any noted concerns.
* Support CSM with teller line coverage and schedules.
* Under the direction of the CSM, provide support with daily operational tasks. Assigned tasks may include processing Branch Capture, certifications, assisting with cash shipments as well as balancing the ATM and Vault.
Security
* Adhere to Control Consciousness policies and procedures.
* Follow branch security procedures in opening, closing, and branch operations.
Transaction Accuracy
* Meet established standards for accuracy and compliance with policies and procedures.
* Employee's cash differences and operating losses are within loss limits and BSA errors within allowable limits
Compliance Responsibilities
* Complete regulatory tutorials to ensure understanding of compliance standards & expectations.
* Answer regulatory questions correctly during Audit/Branch Review.
Promotional Guidelines:
BSO's are eligible for promotion based upon the following minimum criteria:
* Must be in current position for six months.
* Performance and minimum referral criteria must be met at least four times during the previous six-month period (refer to the "Minimum Monthly Referrals" matrix in Chapter 18 of the Operations Manual for current referral criteria.
* Must not have been on counseling for same six-month period.
* Performance appraisal does not contain a "below expectation" and/or "needs improvement" in any rated category.
* CSM may require additional training/classes based upon specific branch need.
Work Environment:
The work environment described here is representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee generally works in an office environment but may occasionally be required to perform job duties outside of the typical office setting. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts. The noise level in the work environment is usually moderate.
Equipment Used To Perform Functions:
10-key machine, Microsoft based computers, Fax & photocopier, ATM, tube system for drive-up window, Branch Capture equipment.
Decision Making: (Give examples of decisions and recommendations made by incumbent)
* Accept and process check of a bank customer written to a non-customer when the non-customer produces proper documentation.
* Identify best approach to obtain additional data from customer when there appears to be questions about the legitimacy of their requested transaction.
Supervisory Responsibility: (List number of subordinates)
Directly Supervised: -0-
Supervised by Subordinates: -0-
Financial Impact:
Inaccurate transactions will impact branch's cash balances, decrease teller incentive payouts and may result in customers feeling discontent toward the bank.
Requirements
MINIMUM KNOWLEDGE, PRIOR WORK EXPERIENCE, AND SKILLS NEEDED TO PERFORM JOB FUNCTIONS:
Good customer relations and basic math skills required.
PHYSICAL DEMANDS:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job the employee may be required to use hands to finger, handle, feel, or manipulate computers, calculators, phones and other office equipment and must be able to clearly communicate and write, hear, and talk with co-workers and customers. The employee is required to walk and stand for long periods of time. The employee is required to occasionally reach, sit, stoop, kneel or crouch. The employee may occasionally lift and/or move up to 25 pounds. Specific visual abilities are required in the job including close vision, distance vision, color vision, peripheral vision, and ability to adjust focus.
MENTAL DEMANDS:
* Accurately count and dispense funds to customer.
* Recognize opportunities to cross-sell products.
* Respond positively to challenging customers.
* Maintain established service standards.
EOE
Westamerica Bank's Privacy Policy may be found at: *********************************
Salary Description
$16.50 - $19.21