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Customer service representative jobs in Tyler, TX

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  • Customer Service Enrollment Specialist - In Office

    The Briggs Agencies 4.4company rating

    Customer service representative job in Lake Cherokee, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 3d ago
  • Licensed Insurance Customer Service Representative

    The Melissa Workman Agency

    Customer service representative job in Tyler, TX

    Job Description Our agency is seeking a motivated and coachable Insurance Customer Service Representative to join our team. At The Melissa Workman Agency, customer service is more than a priorityits our passion. For 9 years, weve been a premier Allstate agency specializing in Home, Life, and Auto insurance. We tailor our clients policies to meet their unique needs, building strong relationships along the way. Our dedicated team works hard to ensure our clients are completely satisfied, and were proud of the fun, supportive, and collaborative work environment weve built. We are seeking a motivated Licensed Insurance Customer Service Representative to join our team and play a key role in delivering the exceptional service our clients deserve. This position offers a base salary ranging from $35,000 to $45,000 annually, depending on experience, plus opportunities for additional compensation through performance bonuses. We believe in rewarding hard work and fostering a positive work-life balance. Our team enjoys a fun, engaging work environment, opportunities for team-building activities, paid lunches and extra commission or days off for meeting/exceeding goals. Apply today and start building a career in a supportive and motivating environment where your contributions truly matter. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Weekends Off Work-Life Balance 401k Responsibilities Resolve customer concerns promptly and effectively Provide valuable product information to assist clients in making informed decisions Deliver outstanding customer service that exceeds expectations Build genuine, lasting relationships with clients Collaborate with team members to ensure seamless client experiences Requirements Property and Casualty General Lines License a plus but will provide comprehensive training and licensing support for the right candidate Communication Skills: Excellent verbal and written communication skills Problem-Solving: Strong ability to resolve complex customer issues effectively and efficiently Customer Focus: A dedication to providing exceptional service and ensuring customer satisfaction Teamwork: Ability to work collaboratively with team members and other departments
    $35k-45k yearly 9d ago
  • Customer Support Representative (iCampPro)

    Iclasspro

    Customer service representative job in Longview, TX

    Who are we? iCampPro is fueled by the ingenuity and innovation of iClassPro, the world's leading class management software for children's activity centers. Since 2008, iClassPro has continually raised the bar for class-based businesses, helping them streamline operations, grow revenue and spend more time doing what they love. The iCampPro story started in 2019 when iClassPro partnered with one of the nation's largest and most respected summer camps to dig into the industry's challenges and deliver a better solution. Today, we offer a powerful, versatile platform with modern, intuitive design that's super-easy to learn and use - even for first-timers! To help you get the most from iCampPro, our exceptional support team is here to help you five days a week. The iCampPro team works within the iClassPro headquarters in Longview, Texas. With the energy of a startup and the experience of our partner behind us, we're beyond excited to be making a real difference to camps everywhere and the families they serve. Commitment to Excellence Commitment to Customer Service Solutions Focused A Spirit of Teamwork and Collaboration Taking Ownership What will you be doing in the role? Responding to customer inquiries via phone calls, emails, and live chats Providing exceptional customer service by promptly addressing customer concerns and resolving issues Assisting customers with product navigation, troubleshooting, and problem-solving Collaborating with other team members and departments to resolve complex customer issues Documenting customer interactions and maintaining accurate records Keeping our Knowledge Base up to date with the latest information, FAQs, and resources Assisting in the creation and maintenance of interactive demos and training materials to support customer education Who are we looking for? Passion for providing excellent customer service Someone who thrives in a fast-paced environment Two years prior experience in customer support, preferably with summer camp work experience Excellent communication skills, both written and verbal Strong technical problem-solving abilities Ability to remain calm and professional in challenging situations Attention to detail and strong organizational skills Experience with help desk software or CRM systems is a plus What does iClassPro offer? An amazing work culture that provides growth for our people Wonderful Paid Time Off for your life balance Excellent variety of health benefits for your well being Paid life insurance policy 401(k) match Company events that we provide for our staff to enjoy iClassPro strives to place people into jobs that align with their strengths. One of the tools we use is Culture Index. The survey typically takes less than 15 minutes and provides very valuable insights. To be considered, all applicants will need to take the Culture Index Survey during the application process. If you wish to proactively take the assessment, please visit Culture Index once you have submitted the application. iClassPro is an Equal Opportunity Employer. Applicants must be authorized to work for Any employer in the U.S. We will not sponsor or take over sponsorship of an employment visa for this position. E-Verify is used to verify authorization to work in the U.S.
    $30k-39k yearly est. 60d+ ago
  • Supervisor, Customer Services

    Envoy Air 4.0company rating

    Customer service representative job in Longview, TX

    Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: Amazing employee flight privileges within the American Airlines global network Training and development programs to take your career to the next level Comprehensive health and life benefits (subject to location) Responsibilities How will you make an impact? Responsibilities Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability. Ensure adequate operational coverage; responsible for scheduling and manpower utilization Maintain a safe, dependable and consistent operation Conduct Agent observations Schedule and administer local training including new hire training Investigates and resolves operational issues as well as customer service issues Will be provided company uniforms and must adhere to uniform policy Participates on operational conference calls, station audits and prepares various reports Maintains records such as time and attendance, personnel files and performance Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customer service operations. Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight Collaborate with the internal team to ensure a safe and on-time departure May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video #envoyout Qualifications Who are we looking for? Requirements In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential. Position Requirements Minimum Age: 18 High school diploma or GED equivalent Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role. Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs. Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity Must be able to perform all duties in various weather conditions and time constraints Ability to read, write, fluently speak and understand the English language Possess the legal right to work in the United States Position Preferences A minimum of one year of customer service experience Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations Additional Details Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable In locations handling US mail, must be able to pass a US Postal Service background check This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time. Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Sales Representative / Customer Service

    RNR Tire Express and Custom Wheels

    Customer service representative job in Longview, TX

    Description Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process. As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. More Requirements/Responsibilities Customer Service / Sales Representative Requirements / Responsibilities * Making sure that your store meets sales targets / goals * Running promotions * Managing stock levels * Reviewing all Sales Rental Orders for compliance and approval * Analyzing sales figures * Create goals and sales strategies * Contacting all prospects daily from prior interests with RNR * Forecasting future sales * Dealing with customer service opportunities * Fluency in English is a must, fluency in Spanish is highly desirable. The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential. Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity. Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
    $31k-45k yearly est. 60d+ ago
  • Customer Service Associate

    Cavender's 4.5company rating

    Customer service representative job in Whitehouse, TX

    Job Description The Customer Service Associate is responsible for interacting with customers through incoming calls and emails to ensure all customer inquiries and problems are resolved, as well as providing support in day to day operation of the Customer Service Center. This role uses technology to interact, communicate, research, and resolve customer inquiries. The successful Customer Service Associate has excellent verbal and written communication skills, and is patient and empathetic to customer needs. This role reports to the Customer Service Manager. Duties and Responsibilities Provide professional and courteous customer service engagement via email, chat session, and telephone Maintain a solid knowledge base with the navigational skills to apply all expected procedures and processes within the Order Management System (OMS) software application and Ecommerce platform Maintain high level of product knowledge and best practices for upselling and maximizing sales opportunities Maintain a solid product knowledge base of product lines Assist in the maintenance and upkeep of the customer service facility Practice shrinkage control through preventative measures Maintain a professional and courteous relationship with all associates Perform other miscellaneous duties assigned as per supervisors and general office instructions Understand and adhere to company policies Qualifications and Requirements Detail oriented and customer service focused Basic understanding of Microsoft Suite Previous retail and/or call center experience a plus Bilingual a plus Good written and oral communication skills Able to self-manage positive and respectful behavior while working either independently with minimal supervision, or in a team environment Able to operate computer systems or handheld devices with minimal direction after receiving training Ability to understand, speak, and read English with sufficient proficiency to follow safety, loss prevention, and other policies, procedures, training, and instructions Able to be punctual for assigned shift and remain alert throughout shift Able to work 8 and/or 12-hour shifts at all hours including weekends and holidays; must be able to work overtime Cavender's is an Equal Opportunity Employer. We do not discriminate based on race, religion, color, military status, national origin, sex, ancestry, age, sexual orientation, pregnancy, disability, genetic information, or any other personal characteristic protected under federal, state, or local law. Cavender's will provide reasonable accommodation for persons with a disability upon request. If you have a disability and need assistance completing the application, please call Customer Service at ************** or visit your nearest Cavender's store.
    $23k-30k yearly est. 11d ago
  • Customer Service Technician - BSW

    Brightspeed

    Customer service representative job in Palestine, TX

    At Brightspeed, we are reimagining how people live, work, play and connect by providing fast, reliable internet connections and an awesome customer experience in twenty states throughout the Midwest and South. Backed by funds managed by Apollo Global Management, our vision is to accelerate the upgrade of copper to fiber optic technologies, bringing faster and more reliable internet service to many rural markets traditionally underserved by broadband providers, while delivering best-in-class customer experience. Be a part of the team that will make this vision a reality…designing and building a world class fiber network and creating a customer experience second to none. Check us out on the web! Job Description Brightspeed is looking for a Customer Service Technician to join our team! As a Customer Service Technician, you will be performing installation, maintenance and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment. You will also be maintaining and repairing outside plant facilities within assigned geographic service areas. In this important role you may be required to work varying shifts that include mandatory overtime, weekends, and holidays. As a Customer Service Technician your responsibilities will include: Installing, maintaining, and troubleshooting of high-speed internet, video and voice networks including associated wiring and equipment Performing maintenance and repair on outside plant facilities Climbing poles, using a shovel and pick to dig up and bury cable, working in utility access holes or controlled environmental vaults (CEV), and locating buried telephone cables Observing all safety rules and regulations Assisting other technical personnel in the performance of their duties when requested Actively supporting sales and marketing related activities Directing customer facing work and sales referrals Qualifications WHAT IT TAKES TO CATCH OUR EYE: High School diploma or equivalent experience Ability to distinguish colors on facilities Ability to handle 28 foot extension ladders (up to 75 lbs. routine work) and utility access hole covers (up to 150 lbs.) Ability to successfully complete service tech boot camp training, POTS/DSL installation/repair, cable splicing/maintenance, basic transmissions, air pressure, and HSI installations (self and full) Basic computer skills including MS Office applications Ability to work in confined spaces (e.g. attics, crawl spaces, utility holes) Ability to work aloft (e.g. ladder) Ability to work outside in all weather conditions and at various hours of the day/night A valid driver's license and satisfactory driving record Positive and professional appearance and demeanor when communicating the company's products and services to our customers Accountability/dependability (on time and on load when scheduled and serve on call as needed) Teamwork (technical expertise developed to complete work efficiently to achieve work group key service measures) Active Listening (ability to take input from customers, APS and co-workers to problem solve and improve skills) Ability to ask relevant questions to ensure problems are resolved quickly or to clarify information or directions Active Learning (curious seeker of added information and actively works to improve skills and knowledge) Additional Information BONUS POINTS FOR: Prior experience as a customer facing telecom operations technician Basic electricity training/certification or documented equivalent work experience ADSL installation/repair experience (self/full installs) A+/Net + Certified Required Soft Skills This position is part of a bargaining unit and represented by a union. Depending upon the applicable collective bargaining agreement under which you may be hired, you may be: (a) required to join the union and pay union dues as a condition of employment; or, (b) required to pay union dues, but not join the union as a condition of employment; or (c) free to choose whether to join the union, but if you do join the union you would be obligated to pay union dues #LI-GF1 WHY JOIN US? We aspire to contemporary ways of working. Recognized as a Top Workplace by the Charlotte Observer, Brightspeed HQ is located on the 7th floor of the new Vantage South End - East Tower in Charlotte, NC. We prioritize hiring talent in the Charlotte area, whenever possible, to make it a truly vibrant destination for our hybrid workforce. At Brightspeed, we have roles that are designated as remote, hybrid, office or field-based, depending on the position, business needs and individual circumstances. We also invest in technology that enables our entire team to stay connected. Why? Because Brightspeed recognizes the value of finding the best talent for the job, wherever they may be. We offer competitive compensation and comprehensive benefits. Our benefits and paid time off programs reflect our underlying belief in promoting overall wellness through physical, emotional and financial health. Brightspeed offers a comprehensive benefit program, including competitive medical, dental, vision, and life insurance; an employee assistance program; a 401K plan with company match and a host of voluntary benefits. Inclusion and belonging are at the center of our grounding belief in Being Real. When we bring our authentic selves to work, everyone is better as a result. A diverse team helps us be fierce advocates for more accessible, inclusive and high-quality internet, because we believe doing so promotes equity in the communities we serve. Brightspeed is an Equal Opportunity Employer that is committed to inclusion of all qualified individuals, including individuals with a disability/veterans. If you require reasonable accommodation to complete a job application or to otherwise participate in the hiring process, please contact [email protected] to initiate the accommodations process. For all applicants, please take a moment to review our Privacy Notices: Brightspeed's Privacy Notice for California Residents Brightspeed's Privacy Notice
    $28k-41k yearly est. 60d+ ago
  • Code Services Officer

    City of Tyler, Tx 3.7company rating

    Customer service representative job in Tyler, TX

    Performs a variety of routine and complex work in the interpretation and enforcement of adopted codes and related rules and regulations. This position reports to the Code Enforcement Field Supervisor. * Regularly patrols or inspects the City to monitor for violations of local codes. Regularly patrol, inspect and document substandard structures and monitor for violations of local codes. Drive each street of their zone and systematically work code violations throughout their entire assigned area. * Responds to complaints of potential code violations relating to signing, building occupancy, nuisances, or other conditions; such as, housing conditions, construction, land use, zoning, illegal dumping, clearing of trees, overgrown weeds and brush lots, substandard structures, junked vehicles, parking on unimproved surfaces, or other code related matters. * Conducts field investigations of potential violations; gathers evidence; questions or interrogates complainants, witnesses and suspects; compares facts to code requirements; makes findings; and issues warnings, correction notices, or citations. Monitors illegal dumping areas and deploys cameras as needed. Assist in obtaining, preparing, and presenting exhibits or other evidence during NRB meetings/hearings. * Meets with citizens, owners, tenants, contractors, developers, businesses, etc. to review and explain code requirements and violations or potential violations; secures code compliance. * Drafts and distributes a variety of correspondence, memoranda, notices, flyers, brochures, media releases, and reports relating to code enforcement issues and actions. * Maintains a variety of logs and records related to inspection and enforcement activities; prepares recommendations for amendments and additions to codes or regulations, which relate to the position. Coordinates efforts with the police, planning, building and related departments, the prosecuting attorney, and other staff or agencies, as needed. * Works with police and prosecutors to obtain written or tape-recorded statements, depositions, or admissions, as needed. * Reviews cases being prepared for trial with emphasis on the evidentiary and legal issues crucial to successful prosecution. Prepares detailed reports of activities and investigations made; consults with prosecutors and prepares case report for court action; testifies in court. * Assist in obtaining, enhancing, preparing, or presenting exhibits, or other evidence in court as required. Must be able to work alone, and be able to work well with department heads, citizens, employees, supervisors, and City Council. Must be able to work with a multitude of people and personalities. * Must have knowledge of Code Enforcement principles, practices, and methods as applicable to a Municipal setting. Must be able to learn protocols, policies, and procedures. * Must have knowledge of applicable laws (State and Local), standards and regulations relating to various land use, nuisance and public safety codes. * Must have working knowledge of inspection techniques and construction/rehab principles. * Must have ability to prepare, organize and maintain inspection field data and use sound judgment in drawing conclusions and making decisions. Must have ability to analyze complex situations and problems. Must have ability to comprehend and articulate complex facts and relationships in detail. Must have ability to summarize and write clearly, concisely, and legibly. Must have ability to communicate and testify in court in an objective, concise, and professional manner. Must have ability to follow verbal and written instructions, and handle stress for situations, and effectively deal with difficult or angry people. OTHER JOB FUNCTIONS: * Provides information to persons who request information or assistance in code enforcement related matters and educates the citizens through public speaking. * Board up substandard structures. * Perform light tests as needed. * Ensure that all required certifications and continuing education is up to date. * Performs other related duties as assigned. SKILLS, KNOWLEDGE AND ABILITIES: * Must have working knowledge of personal computers, accompanying software, and Word Processing and Data Base Software. * Must be able to operate a motor vehicle, telephone, hand tools, mobile or portable radio, copy and FAX machine. * Must be able to lift, carry, push, and pull 50-lbs. Must be able to sit and stand 4-hours daily. Must be able to bend, stoop, twist, turn, walk, climb, crouch, crawl run, kneel, balance, reach (high and low), grasp, jump, and throw. Must be able to feel and have good finger movement. Must have good speech, hearing, and sight (near, far, and depth perception. Must be able to tolerate climate and temperature changes, cold, heat, humidity, wetness, and dryness. Must be able to work in confined spaces, and with a variety of working conditions. Education and Experience: High School Diploma or GED, plus one (1) year of experience in Code Inspection, Law Enforcement, Environmental Codes, or a related field required. Some college and supervisory experience preferred. Must be able to obtain Code Enforcement Certification within one (1) year of employment. Must possess a valid Texas Class "C" Driver's License, with a clear driving record. It is the policy of the City to recruit, employ and to provide compensation, promotion, and other conditions of employment without regard to race, color, religion, sex, age, national origin, disability, genetic information or status as a Vietnam era or special disabled veteran, recently separated veteran, and other protected veteran. The City affirms that employment decisions shall be made only on the basis of a person's ability to perform the essential functions of the job. This position does require presence in the office to perform the essential functions of the job. The City shall continually review its employment practices and personnel procedures and take positive steps to assure that equality of employment opportunity in the City of Tyler, Texas is a fact as well as an ideal. The City of Tyler will accept two years of relevant experience in place of each year of college required in the job description. Four years of relevant experience will be considered in place of an Associate's Degree, and eight years of relevant experience will be considered in place of a Bachelor's Degree. Any experience required in the Minimum qualifications is in addition to years of experience substituted for a degree. The City of Tyler supports a policy of a drug and alcohol free workplace. All candidates are subject to pre-employment testing, which may include, but is not limited to, Drug and Alcohol Screenings, Work Fitness Evaluation, Criminal Background Check, and Consumer Report/Credit Check. No person under eighteen (18) years of age will be employed in any regular full-time position. Persons under eighteen (18) years of age may be employed in temporary or regular part-time positions, if they furnish the City with a minor's release (Form 2-2) and are approved by the City Manager. No person under eighteen (18) years of age will be employed in any position requiring the operation of a City motorized vehicle. This posting is subject to be removed at the discretion of the department providing the position.
    $32k-43k yearly est. 17d ago
  • Customer Service Representative - State Farm Agent Team Member

    Shawn Dunn

    Customer service representative job in Bullard, TX

    Responsive recruiter Replies within 24 hours Benefits: Bonus based on performance Company parties Competitive salary Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Ability to work in a team environment Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $30,000.00 - $80,000.00 per year Looking for the skills and confidence to run a business in the future? We are a very busy office and are looking for our next great team member. We want to work alongside those who are equally committed to excellence and personal achievement. Our team is comprised of results-oriented individuals that are serious about their development. About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. Our office is located in Bullard, TX. We look forward to speaking with you! State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
    $26k-33k yearly est. Auto-Apply 60d+ ago
  • Call Center Rep - In Office

    Sellors Agencies

    Customer service representative job in Grand Saline, TX

    Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.
    $65k yearly 7d ago
  • Customer Service Representative - State Farm Agent Team Member

    Paul Herndon-State Farm Agent

    Customer service representative job in Gilmer, TX

    Job DescriptionBenefits: Simple IRA License reimbursement Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Paul Herndon - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-33k yearly est. 13d ago
  • Customer Service Representative - State Farm Agent Team Member

    Monica Cook-State Farm Agent

    Customer service representative job in Mineola, TX

    Job DescriptionBenefits: Opportunity for advancement Paid time off Training & development State Farm Insurance Agent located in Mineola, Texas is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Monica Cook, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Hourly pay Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. By accepting this position, you are not guaranteed an agency position with State Farm Insurance Companies. As an agent team member, you will still need to go through the regular State Farm agent selection process when you are ready to pursue an agency opportunity. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-34k yearly est. 8d ago
  • Customer Service Rep / Pizza Maker Store (06796)

    Domino's Franchise

    Customer service representative job in Kilgore, TX

    Responsibilities: Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment Maintain a professional appearance Qualifications Qualifications: Minimum 16 years old Reliable transportation to and from work Comfortable engaging with customers over the phone and face-to-face Additional Information Pay & Benefits: Flexible schedule (Work as few as 4 hrs per week) Medical & Dental Insurance 401K Employee Discount Advancement opportunities
    $25k-33k yearly est. 5d ago
  • Customer Service Rep

    Atwork 3.8company rating

    Customer service representative job in Jacksonville, TX

    We are looking to add a customer service rep to our food service department. Pay - $15-$16 (weekly pay) Schedule - Rotates - 7am - 2:30pm & 10am - 6pm - Every other weekend. Responsibilities: - Provide nutritional care to patients by assisting in menu selection - Providing patient meal delivery and patient set-up with direct patient contact. - Receive and process phone orders. - Identifying patients who have not ordered meals with the assistance of the tray tracking system. - Make meal rounds and collect survey information. - Attends work and shows for scheduled shift on time with satisfactory regularity. - Other duties may be assigned and can differ among accounts, depending on business necessities and client requirements. Requirements: - Must have customer service experience. - Must be familiar with EXCEL - Must be able to pass a background check and drug screen. Apply today! RESUME REQUIRED Kyleigh, AWG ************
    $15-16 hourly 26d ago
  • Client Relationship Specialist

    Luminous Services LLC

    Customer service representative job in White Oak, TX

    Job DescriptionClient Relationship Specialist‘A' Player Agreement Reports to: CEOPerformance Reviews: Monthly Type of Position: Full-TimeStrategic Role Summary: The primary mission of this position is to support effective and efficient people communication and relationship. I possess and will live out the following core values: Clearly Communicate Own My Role Remain Teachable Everybody Matters Key outcomes: Convert incoming prospects into jobs - 85% conversion ratio Financial Metrics accomplished (ex. A/R days and Operating Cash Flow) Prioritized Key Activities1/I will handle incoming client communications by: Daily: Responding to all incoming communication streams (phone, social, etc.) Booking and communicating with incoming client requests for service Routing phone calls to the correct staff member Overseeing job bookings on CRM platform while using intake scripts and zone scheduling Inputting client job data and notes correctly Conducting follow up on estimates, leads and work performed Communicating any schedule needs or changes with clients and staff Weekly: Reaching out to past clients to fill job slots (20 per day) Responding to client reviews Monthly : Overseeing the Fab Floor Society schedule and ensuring clients and staff are communicated with Managing ZMP plans 2/ I will provide essential financial support by: Daily: Retrieving and processing incoming checks and bills from FCS box and Post office box Monitoring CRM's to ensure payment is collected timely Tracking and presenting incoming call data (total calls, calls booked etc.) Preparing financial or data reports concerning for management review Weekly Conducting outbound A/R calls and communicating results in weekly huddle 3/ I will provide key administrative support by: Daily: Being present and prepared for team huddles Understanding how to use office equipment Ensuring the front office is clean and reflects our brand well to staff and guests Collecting and routing mail and deliveries to correct department Assisting in KPI tracking Monthly: Calling pertinent contacts in case of office equipment failure (ex VOIP, Internet, landlord) Maintaining office supplies to PAR levels Aiding in overhead expense reduction\ I possess the following core competencies: Basic understanding of Facebook and Instagram messaging/posting Email and Google docs experience (ex. Docs and Sheets) Previous use of a CRM or like platform Excellent communication skills Ability to multitask Ability to problem solve I understand that an 'A' Player is in the top 10% in the industry for his or her position as defined by this agreement, and I commit to be an 'A' Player. E04JI800ir79408bq8t
    $33k-57k yearly est. 4d ago
  • Inside Sales Representative

    Acme Brick Tile & More

    Customer service representative job in Tyler, TX

    "Join the Acme Brick Family" INSIDE SALES REPRESENTATIVE FLSA Status: Exempt Acme Brick Company (a Berkshire Hathaway Company) has been operating for 130 years in 13 states in the south central/south eastern United States. Our vision is to be THE trusted materials solution for enduring beauty, safety, and strength in building communities. Our associates are our greatest asset, and we strive to be a great place to work every day. Summary We are currently seeking an Inside Sales Representative with excellent organization skills and a personable disposition. The ideal candidate has a natural ability to roll with the punches, being flexible to handle anything that might come their way. You'll be a strong and reliable support to company operations, maintaining procedures, communication and customer service. Not only will your efforts allow us to achieve organizational efficiency, you will nurture the pleasant work environment our people love. Essential Duties and Responsibilities (other duties may be assigned) This is a safety sensitive position. * Inside showroom product sales but also work with outside sales teams to assist their customers when visiting the showroom * Compiles lists of prospective customers for use as sales leads, based on information from business directories; industry ads; trade shows; internet web sites; and other sources. * Displays or demonstrates product, using samples, catalog, website and emphasizes sellable features. * Quotes prices and credit terms and prepares sales contracts for orders. * Responsible for credit and collections regarding sales orders. * Estimates date of delivery to the customer, based on knowledge of own firm's production and delivery schedules. * Tracks stock levels. * Enters new customer data and other sales data for current customers into computer database. * Use of CRM tools to log and document opportunities and customer interactions * Investigates and resolves customer delivery issues. * Attends trade shows and other networking events as necessary Skills and Experience Required for Success * Ability to find solutions for customer and make recommendations to meet their needs * Demonstrated prioritization/time management skills * Self-motivation * Must have excellent verbal and written skills * Must be proficient in Microsoft Office * Must have a reliable means of transportation Competencies Required for Success * Integrity * Stays current with industry and market information that may reveal sales opportunities * Initiative * Flexibility * Customer Service Orientation * Analytical Thinking Education * Bachelor's degree preferred or one to two years related experience and/or training; or equivalent combination of education and experience We are proud to be an Equal Opportunity/Affirmative Action employer. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
    $38k-63k yearly est. 14d ago
  • Recreation Reservation Specialist

    City of Longview, Tx 4.0company rating

    Customer service representative job in Longview, TX

    Manages and coordinates all reservations and scheduling related to the City's recreation facilities, athletic fields, pavilions, parks and special events; provides clerical and administrative support to the department; ensures the accurate processing of facility reservations; assists the public with program and rental inquiries; helps maintain efficient and organized facility operations; and performs other related duties as required. Examples of Duties * Coordinates and processes reservations for recreation centers, athletic fields, pavilions, parks and special event spaces. * Maintains and updates facility reservation calendars and databases to ensure scheduling accuracy and prevent conflicts. * Prepares and issues permits, contracts, invoices and other related reservation documentation. * Responds to public inquiries regarding facility availability, rental policies, recreation programs and event scheduling. * Provides exceptional customer service to residents, organizations and event planners. * Assists in addressing and resolving customer concerns, scheduling conflicts or complaints. * Performs clerical tasks such as data entry, filing, recordkeeping, answering the phones and report generation related to facility reservations and departmental operations. * Compiles and reconciles reservation revenues; prepares daily deposits and monitors income reports. * Coordinates billing, invoicing, and payment tracking for facility rentals and special events. * Assists in planning, organizing and implementing special events and recreation activities hosted by the City. * Coordinates with maintenance and recreation staff to ensure facilities are properly prepared and equipped for scheduled activities, tournaments or events. * Monitors facility conditions and reports maintenance or custodial needs to appropriate staff. * Assists in ensuring recreation facilities, parks and equipment are safe, clean and ready for public use. * May perform light custodial or setup tasks such as arranging tables, chairs or sports equipment, as needed for events. * Coordinates the purchase of office and program supplies; monitors and maintains inventory levels for reservation operations. * Provides support in training or coordinating the work of part-time or seasonal staff assisting with facility operations and events. * Attends departmental meetings and training as required. * Performs other related duties as assigned or required. Minimum Requirements Education and Experience: High School Diploma or equivalent, and two years' experience in office administration, customer service or facility scheduling is required OR an equivalent combination of education and experience. Associate's degree in recreation administration, business or a related field is preferred. Required Licenses or Certifications: * First Aid/CPR and National Incident Management System (NIMS) ISC Certifications are required within one year of employment. * Must possess a valid Texas Driver's License. Physical Demands/Work Environment * Work is performed in and around municipal recreation facilities. * Subject to sitting, standing, walking, bending, reaching, kneeling, crouching, crawling, climbing ladders, and lifting of objects up to 50 pounds. * Exposure to variable weather conditions, water, machinery with moving parts, hazardous chemicals, and infectious diseases, blood borne pathogens, bodily fluids, and potentially irate members of the public is involved. All full-time employees receive: 15 vacation days 11 paid holidays 15 sick days Retirement Plan (Texas Municipal Retirement System) with a two to one match Paid Health/Dental/Life Insurance Cafeteria Plan Emergency Leave Longevity Pay Free employee health clinic Tuition reimbursement Employer City of Longview Address 302 W Cotton St. Longview, Texas, 75601 Phone ************ Website *********************************
    $30k-37k yearly est. 10d ago
  • 01740 Inside Sales

    SBH Health System 3.8company rating

    Customer service representative job in Tyler, TX

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know: Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $51k-66k yearly est. Auto-Apply 60d+ ago
  • Financial Services & Insurance Representative

    State Farm Agency 4.4company rating

    Customer service representative job in Grand Saline, TX

    Job DescriptionSalary: $18 - $35 / hour (includes base plus commissions) Engage with existing customers in our office, virtually, and on the phone with empathy to understand their needs and provide tailored solutions that protect their assets, achieve their financial goals, and realize their dreams. Your ability to educate confidently will be key as you build lasting relationships, and drive needs-based sales success. Will provide the best of customer care processing transactions and recognizing customer's needs. Manages multiple priorities along with existing written processes and procedures. You'll need: Strong communication skills, persuasive, confident, an active listener High energy, competitive, motivated by results Coachable, voluntarily accountable Basic computer proficiency Ability to think critically, analyze risk, and problem-solve Detail oriented, and professional with a passion for helping others Team player who can excel individually Prior experience in sales, or related field Determination to achieve KPIs set by management A hunger to win, empathy to connect, work ethic to grow. Benefits include: Opportunities for development and growth A supportive team culture that values collaboration Competitive base pay plus commissions BCBS Medical/Dental/Vision 401K with Company Match 10 Paid Holidays 10 Days of Paid Time Off Family Life Insurance, Short Term Disability Benefits Business Casual Dress Code
    $18-35 hourly 23d ago
  • Financial Services Representative State Farm Agent Team Member

    Toni Threadgill-State Farm Agent

    Customer service representative job in Emory, TX

    Job DescriptionBenefits: 401(k) matching Dental insurance Health insurance Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Toni Threadgill - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Sound knowledge of financial legislation. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Salary plus commission/bonus Paid time off (vacation and personal/sick days) Health benefits 401(k) matching Growth potential/Opportunity for advancement within my office
    $30k-43k yearly est. 8d ago

Learn more about customer service representative jobs

How much does a customer service representative earn in Tyler, TX?

The average customer service representative in Tyler, TX earns between $23,000 and $38,000 annually. This compares to the national average customer service representative range of $25,000 to $41,000.

Average customer service representative salary in Tyler, TX

$29,000

What are the biggest employers of Customer Service Representatives in Tyler, TX?

The biggest employers of Customer Service Representatives in Tyler, TX are:
  1. Domino's Pizza
  2. U-Haul
  3. Domino's Franchise
  4. Security Finance
  5. Takeda Pharmaceuticals U.S.A., Inc.
  6. American State Bank
  7. Eric Endres-State Farm Agent
  8. Taylor Berumen-State Farm Agent
  9. The Melissa Workman Agency
  10. Usasjb
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